Data services volunteer volunteer jobs
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The Handyperson Job booker is a pivotal and busy role in the team receiving incoming referrals from a range of sources and scheduling these daily tasks to team members according to the needs of the service. We receive referrals from our four Hospital to Home services across East London (Hackney, Tower Hamlets, Newham, Waltham Forest), as well as self-referrals for smaller jobs for from Tower Hamlets residents.
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We also deliver projects in Havering in partnership with Age UK Redbridge, Barking and Havering, currently these are:
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Energy Doctors: delivering advice and installing small items to reduce energy usage and improve heating and wellbeing in the property.
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Ageing Well: installing grab rails and stair rails referred by NHS and Havering voluntary sector partners.
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Within the next 12 months, we will also be introducing a paid-for handyperson service which be available across our 3 core boroughs and the scheduling of work coordinated by this post.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re the UK fire family’s charity, providing timely clinical care and wellbeing support to members of the UK’s fire services and their families, helping them to adapt to physical, emotional and social challenges, to adapt to conditions, injuries and illness, and to transition to life after service.
We are looking for a relationship-driven fundraising professional to take on this varied role, to support engagement across Fire and Rescue Services in Essex, Hertfordshire, Norfolk and Suffolk.
You will have flexibility to plan and manage your workload in line with the strategy you develop for your region. You will build strong partnerships across fire stations, control rooms, training programmes and corporate networks. Your focus will be to grow sustainable income by increased engagement with Fire and Rescue Service personnel, volunteers, and the wider community.
You will work collaboratively with internal teams, volunteers, and key stakeholders to identify and maximise fundraising opportunities, support local committees, and deliver impactful campaigns. The role also involves supporting volunteers, analysing performance against targets, and ensuring all fundraising activity meets best practice and compliance standards.
This is a varied and rewarding role where you will manage relationships, deliver engagement plans, and contribute to raising awareness of the charity’s services—helping to make a real difference to the Fire and Rescue community.
This role is part time at 22.5 hours per week (average), there will be the occasional evenings and weekends required, and we can discuss flexible options.
Actual salary is £23,402.04 per year, with an additional £3,400 per year car allowance paid monthly (terms and conditions apply).
About You
We are looking for a motivated and organised individual with experience in fundraising or income generation, and a passion for building meaningful relationships.
You’ll bring:
- Strong communication skills, with the ability to engage and influence a wide range of stakeholders
- Proven experience of growing income across fundraising streams
- The ability to develop, manage and deliver plans, budgets and KPIs
- Experience building and maintaining effective partnerships and networks
- Effective organisational skills, with the ability to manage multiple priorities and meet deadlines
You’ll also be:
- Confident using IT systems, including CRM tools and Microsoft Office
- Comfortable using digital and social media to support engagement
- Knowledgeable about fundraising best practice, data protection and compliance requirements
- Experienced in working with and supporting volunteers
- Flexible, resilient and with a positive approach
A willingness to regularly travel across the region and occasionally stay overnight is essential.
How to Apply
Please submit your application via our online portal, no later than midnight on 12 July 2026.
If you need support or adjustments to enable you to make your application, please contact the People Team directly.
We offer specialist, lifelong support for members of the UK fire services community, empowering individuals to live happier and healthier lives



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are recruiting a part time Pause Coordinator to join our established Practice in Halton.
Pause Coordinators play a vital role in the success of our work. They manage a broad and varied range of responsibilities, from supporting finance, data and performance monitoring systems, to organising events and providing high-level administrative and strategic support. As a key point of contact, they work closely with professionals, women and partners, requiring excellent communication skills and a strong understanding of the needs and experiences of the women we support.
As a Pause Coordinator, you will provide comprehensive administrative support to the Practice, helping ensure the team can work effectively and deliver meaningful impact.
You will be central to the smooth day-to-day running of the service, particularly as colleagues are often working out in the community. This role suits someone who is highly organised, proactive and detail-focused. You'll be in the office as well as working from home, and as you're part time, we can be flexible with your hours.
You’ll be part of a small, supportive team where collaboration and flexibility are essential, and where everyone is committed to improving outcomes for the women we work with.
Please ensure you address the "Experience" and "Knowledge and Skills" sections of the person specification in your cover letter.
We work to improve the lives of women who have had - or are at risk of having - children removed from their care, and the services which affect them.
The client requests no contact from agencies or media sales.
About the Shrine
For centuries, the Shrine of Our Lady of Walsingham in Norfolk has welcomed pilgrims, visitors and communities seeking reflection, connection and renewal.
It remains one of the UK’s most significant centres of pilgrimage. Each year, we receive around 10,000 residential pilgrims and over 100,000 visitors. Our work also includes education programmes, school visits and resources to support the teaching of Christianity in schools and parishes. We are committed to being a place of welcome for all, with particular care for those who come seeking hope, support and a sense of belonging.
Fundraising at the Shrine
The Shrine is supported by donations, membership, legacies and grants, and receives no statutory funding.
We are now establishing a more structured and professional approach to fundraising and this role will play an important part in supporting the delivery of that activity and helping to build a sustainable income base for the future.
Why this role now?
As the Shrine develops a more proactive approach to fundraising, we are looking for someone who can help ensure that activity is well-organised, consistent and effective.
This is an opportunity to join at an early stage and help build the systems, processes and supporter relationships that will underpin long-term growth.
Job description and terms and conditions
Job Description: Fundraising Officer
Line Manager:Director of Engagement and Education
Salary:£40,000-£45,000 per annum (pro rata if part time)
Normal place of work:The Shrine of Our Lady of Walsingham, Norfolk, with some flexibility for hybrid working (1-2 days per week remote)
Hours:40 hours per week (may include weekends and Bank Holidays as required)
Holiday Terms:25 days plus 8 Bank Holidays (those worked can be taken off in lieu)
Terms: An initial 6 months. The appointment to be confirmed, if satisfactory, after that period. Notice period - 8 weeks
Pension: The company operates a contributory pension scheme, the post holder contributing one third of the premium up to a maximum of five percent of salary.
Meals: During the Pilgrimage Season (1 February to 8 December) meals will be free of charge from the pilgrim refectory menu on the days the post holder is on shift.
Equal Opportunities: We are committed to achieving equal opportunities in the way we deliver services to the community and in our employment arrangements. We expect all employees to understand and promote this policy in their work.
Health and Safety: All employees have a responsibility for their own health and safety and that of others when carrying out their duties and must help us to apply our general statement of health and safety policy.
Safeguarding: WCTA Ltd is committed to safeguarding and protecting the welfare of children and young people and expects all staff and volunteers to share this commitment. A satisfactory DBS check will need to be returned prior to commencement of employment.
Purpose of the role
To support the delivery of fundraising activity, ensuring that campaigns, communications and supporter relationships are well managed and professionally delivered.
The role combines project coordination, communications and relationship support, and would suit someone who is organised, proactive and comfortable managing multiple workstreams.
Key responsibilities
Supporter and Membership Engagement
Support the day-to-day running of the Shrine’s membership programme. Maintain accurate records and ensure timely communications
Help build stronger relationships with supporters
Campaign and Project Delivery
Support the delivery of fundraising campaigns and appeals Coordinate communications across print and digital channels Track responses and help monitor performance
Trusts and Grants
Research potential funders
Draft applications to smaller trusts (typically up to £5,000) Manage deadlines and reporting requirements
Communications and Content
Support the creation of newsletters and supporter updates. Assist with writing and editing fundraising communications
Donor Research and Support
Carry out research to identify potential supporters Prepare briefing materials for meetings and events
Events and Stewardship
Support the organisation of fundraising events Help manage invitations, guest lists and follow-up Ensure donors are thanked and kept informed
Systems and Administration
Maintain accurate supporter data
Support the development and use of fundraising systems
Compliance
Ensure activity complies with fundraising regulations and data protection requirements
Person Specification
We are open to candidates from a range of backgrounds. You may have worked in fundraising, events, communications, administration or another relevant field.
We are particularly interested in candidates who can demonstrate:
- Strong organisational skills and attention to detail
- Ability to manage multiple tasks and deadlines
- Clear and confident written communication
- Good interpersonal skills and a collaborative approach
- Confidence in working with data and systems
Personal Qualities
- Proactive and willing to take initiative
- Professional and reliable
- Able to work both independently and as part of a team
- An interest in the Shrine’s work and purpose
Closing Date: Friday 24th July 2026
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Employability Events and Partnerships Manager
London, Greater London (Hybrid)
£35,000 per year
Full-time
Permanent
Job description
If you share our vision that ‘every young person should be supported to gain the confidence, independence and skills they need for a better and brighter future’ we might have the perfect role for you!
ThinkForward is recruiting an Employability Events and Partnerships Manager to aid our team in delivering our unique programme supporting young people into further education and employment. If you….
• Have a keen enthusiasm for working with young people
• Experience facilitating engaging and inclusive employability activities to equip young people for further education and sustained employment
• Are process driven and organised, with experience in planning and delivery across multiple programmes and projects
• Possess the ability to develop new and maintain our strong external business partnerships that support the delivery of employability programmes
• Can influence ThinkForward’s careers advice through expertise and insight around the local educational and employment landscape
• Have the skills to use data to plan, analyse and evaluate employability and progression activities
• Can lead on cultivating and onboarding new business partnerships in the London area
…then please click on the attached job pack for our role description and information pack for more details about ThinkForward and the role you could play, then apply via CharityJob with your CV and cover letter. Your cover letter should answer the following questions:
1. Can you share an example of where you have project managed and delivered employability events or programmes, such as ‘ready for work’ activities?
2. Describe your experience of building and maintaining relationships with external partners, such as employers or corporate organisations, to support employability outcomes.
3. How have you used data, local labour market insight, or feedback to plan, deliver, and improve employability activities or progression programmes?
4. Can you give an example of how you have worked collaboratively with internal teams and external partners to deliver successful employability initiatives?
The client requests no contact from agencies or media sales.
The role of Digital Officer plays a key role in supporting the delivery and continuous improvement of The Children’s Trust’s digital communications. Working closely with the Digital Manager and wider Marketing and Communications team, the postholder will help ensure our website, email marketing and other digital activity are engaging, accessible, user-focused and aligned with organisational priorities and brand guidelines.
The role will support the day-to-day management of the charity’s websites maintaining high-quality, up-to-date content with a strong user experience, alongside contributing to integrated marketing and communications activity through digital channels, including email and paid digital support. Using analytics and insight, the Digital Officer will help monitor performance, identify opportunities for optimisation and support data-driven decision making to enhance reach, engagement and user journeys.
This role requires a highly organised and detail-oriented individual with a strong understanding of digital best practice, who can work collaboratively across teams and manage multiple priorities effectively while contributing to the ongoing development of The Children’s Trust’s digital presence.
This role is not open to sponsorship.
Staff benefits include shuttle bus, and more… Read more below.
Role Requirements
Website management
- Support the day-to-day running of the charity’s websites, managing updates from across the organisation and ensuring continuous improvement and development of content, layout and structure.
- Support the Digital Manager to work with teams across the charity to ensure all website content is fresh, up-to-date and in line with our key messages, style and tone of voice.
- Support Digital Manager with ensuring websites are compliant, secure, accessible, user-friendly and aligned to brand, communications and organisational objectives.
- Produce content that complies with Web Content Accessibility Guidelines (WCAG 2.1 – Level AA) and help promote web accessibility throughout the Organisation.
- Build and maintain online forms, e.g. donations, event entries and data capture.
Campaigns and email marketing
- Assist the Digital Manager and Senior Marketing Manager with paid digital activity on small scale campaigns, covering areas such as paid social and Google ads or search campaigns and boosted posts.
- Contribute to marketing and communications plans for campaigns and projects.
- Support with review and delivery of email communications produced across the organisation to ensure they meet brand and best practice guidelines.
- Support with the creation and management of email communications using DotDigital.
- Optimise performance through A/B testing, segmentation and analytics.
- Collaborate with the Digital Manager to support and ensure effective targeting, segmentation and retargeting in our email marketing and paid campaigns.
- Support Digital Manager with the day-to-day running and long-term development of our Google Grants account and campaigns.
- Identify opportunities to improve reach, engagement and supporter retention.
Wednesday 29th July and Thursday 30th July
PLEASE READ CAREFULLY – ‘How to Apply’
Terms and Conditions
Strictly no agencies, please.
As we often receive high levels of applicants for our roles, we regret that we will only be able to contact those applicants who are shortlisted for interviews. Therefore, if you have not heard from us within 2 weeks of the closing date, please assume you have not been shortlisted for an interview on this occasion.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
The client requests no contact from agencies or media sales.
Working across the whole secretariat, from campaigns to communications to fundraising, this role is critical in the running of the organisation and supporting the aims of the coalition.
The Membership Engagement Manager will ensure TCC effectively supports its membership to become more than the sum of its parts, playing a pivotal role in strengthening and expanding our coalition by building and facilitating meaningful relationships with member organisations, both new and existing. This position is responsible for enhancing member engagement, ensuring the delivery of value to our members, and supporting the organisation's strategic objectives through effective membership management and communications.
JOB DESCRIPTION
Member Engagement & Support
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Serve as the primary point of contact for member organisations, addressing inquiries and providing support to enhance member satisfaction.
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Develop and implement strategies to increase member engagement, including organising events, webinars, and networking opportunities, including regular All Coalition Meetings and Annual Movement Gatherings.
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Facilitate onboarding processes for new members, ensuring a smooth integration into the coalition.
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Ongoing relationship management of members, including effective outreach and communications
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Invoicing membership fees and ensuring payment is made
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Lead on communications to members through a regular newsletter and ad-hoc communications around campaigns
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Supporting members to engage with TCC activity
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Work with colleagues to co-create campaigns and activities that meet member needs and ambitions
Membership Growth & Retention
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Design and execute membership recruitment campaigns to attract new member organisations.
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Monitor membership trends and feedback to develop retention strategies and reduce member attrition.
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Collaborate with the Digital Campaigns Manager to promote membership benefits and success stories.
Data Management & Reporting
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Maintain accurate and up-to-date membership records using the organisation's CRM system.
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Generate regular reports on membership statistics, engagement levels, and feedback to inform strategic decisions.
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Analyse data to identify opportunities for enhancing member value and engagement.
Infrastructure to support Collective Impact
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Responsible for the maintenance and development of the central Member Resource Hub
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Responsibility for managing the day to day delivery of the Local Intelligence Hub project (online data hub providing climate-relevant data at a constituency level), including being the key contact with our external partner organisation who maintain and develop the hub, and keeping TCC members and staff involved and informed about the project as needed.
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Contribute to the development of programs and services that meet the evolving needs of members.
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Represent the organisation at external events and forums to promote membership and build partnerships.
The job description is not exhaustive and you may be asked to carry out additional tasks which are appropriate to your job role, as required by your line manager
PERSON SPECIFICATION
Essential
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Proven experience in membership management, stakeholder engagement, or a related field.
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Strong interpersonal and communication skills, with the ability to build and maintain relationships with diverse stakeholders, using facilitation skills to bring people together in a meaningful way
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Excellent organisational skills, with the ability to manage multiple projects simultaneously and meet deadlines.
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Some experience of line management of volunteers or paid staff
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Proven ability to support the work of committees and take minutes.
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Demonstrable experience of organising meetings and conferences.
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Proven ability to maintain simple accounts and oversee budgets.
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Able to handle administrative tasks in a quick and efficient manner, including organising meetings and responding to enquiries quickly
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Works well as part of a team, but also a self-starter that’s able to take initiative while working with little supervision
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Highly organised and meticulous.
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Commitment to EDI and representation
Desirable
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Experience working within a coalition or membership-based organisation.
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Familiarity with the climate and environmental sector.
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Knowledge of best practices in member engagement and community building.
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Proficiency in using CRM systems and data analysis tools to manage membership information and generate insights.
The Climate Coalition is the UK's largest group of people dedicated to action against climate change.

The client requests no contact from agencies or media sales.
The Youth Endowment Fund
Programme Delivery Manager - Change Team
Reports to: Senior Grants and Commissioning Manager
Salary: £42,000
Location: Central London or Hybrid
Contract: 2-year fixed term – potential to extend
Closing date: 9 am, Tuesday 14th July
Interview dates: 28th and 29th July
About the Youth Endowment Fund
We’re here to prevent children and young people becoming involved in violence. We do this by finding out what works and building a movement to put this knowledge into practice.
In recent years violent crime has risen significantly. Homicides, assaults, robberies and offences involving weapons have all seen sustained growth. We have also seen large increases in violent crime involving children and young people. This is a tragedy. Every child captured in these numbers is an important member of our community and society has a duty to protect them.
The Youth Endowment Fund (YEF) is a charity with a £200m endowment and a mission that matters. We exist to prevent children and young people becoming involved in violence. We do this by funding great initiatives, finding what works and working for change - scaling and spreading the practices that make a difference.
One of the most important things we do is turn evidence into action through our change programmes, working directly with schools, local leaders and services to change practice and prevent violence. To deliver these programmes well, we need clear plans, smooth commissioning and procurement processes, accurate data and strong coordination across teams and partners.
The Programme Delivery Manager role is critical to making that happen, and it has two distinct elements:
Programme management for two Change programmes: You’ll be the hands-on programme lead for two of our main change programmes. You’ll work closely with the Change delivery team to put clear, aligned plans in place and then brilliantly manage those plans day to day, making sure everyone knows what’s expected of them and by when.
Commissioning and procurement support for the whole Change team: You’ll also be the go-to source of guidance and advice for Change colleagues who are procuring or commissioning other activity. You’ll help the team navigate processes correctly, ensuring commissioning is captured and maintained accurately in Salesforce and keep our ways of working consistent across the team. By keeping us organised and on track, you’ll help us maximise the impact of every pound we invest.
Key responsibilities
Your role has these two distinct but complementary elements. The first is hands-on programme management for two of our main Change programmes. The second is acting as a source of guidance, advice and practical support on commissioning and procurement for the wider Change team. Together, these responsibilities are essential to keeping our programmes on track and our commissioning processes running smoothly and consistently. A detailed list of your key responsibilities is given below:
1: Hands-on programme management for two Change programmes
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Lead programme planning and coordination:
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Work with the delivery team to make sure we have clear, aligned programme plans in place, with timelines, milestones and owners for every workstream.
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Brilliantly manage those plans day to day, making sure everyone knows what’s expected of them and by when, and that the team stays on track across multiple demanding workstreams.
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Track dependencies and progress, flag risks to delivery early and coordinate solutions before issues become blockers.
2: Guidance, advice and practical support on commissioning and procurement for the Change team
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Manage contracts and commissioning for delivery partners
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Draft, prepare and execute agreements and subsequent variations with delivery partners and commissioned providers, using Adobe e-Sign where required.
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Accurately input and maintain all programme data in Salesforce, including deliverables, financial commitments, payment schedules and supporting documents.
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Ensure timely reporting and compliance with contractual requirements.
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Resolve payment queries and discrepancies quickly, chasing outstanding invoices and reports where needed, and conduct regular data accuracy spot checks in Salesforce.
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Support process improvements and ways of working
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Work with the Senior Grants and Commissioning Manager to keep the team’s commissioning and procurement processes consistent with YEF-wide ways of working.
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Develop and maintain simple, effective tools for planning, tracking and reporting, building on the systems we already use (including Salesforce).
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Identify and suggest process enhancements to drive efficiency and consistency across our programme and commissioning operations.
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Enable effective communication and reporting
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Serve as the central point of contact for programme delivery, commissioning and procurement requests across the team, ensuring streamlined processes and avoiding duplication.
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Provide timely responses and clear communication to internal teams and external partners to keep everything moving.
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Keep senior leadership informed with forward plans, dashboards and progress updates to support better strategic decisions.
About you
You’re this sort of person:
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You’re highly organised and detail-oriented: You can manage multiple workstreams, plans and deadlines without losing sight of accuracy. You take pride in keeping programmes, systems and processes running smoothly.
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You’re confident with systems and data: You’ve worked with CRM, project management or grant management platforms (ideally Salesforce) and understand the importance of data integrity. You’re comfortable creating, updating and checking records to ensure everything is correct.
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You like getting things done: You’ve got a track record of making things happen and ensuring tasks are completed on time. You’re reliable and take ownership of your responsibilities.
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You’re proactive and solution-focused: When something doesn’t match up, like a milestone, payment request or contract detail, you don’t just flag it, you work to resolve it quickly and effectively.
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You’re brilliant at improving and organising things: You enjoy finding ways to make processes better and more efficient. You’re good at understanding how things work and making them work even better.
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You’re a great communicator: You build strong relationships with colleagues and external stakeholders providing clear guidance and timely responses. People trust you to keep things moving.
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You thrive in a support role: You like being the person who makes things happen behind the scenes. You’re motivated by helping teams work efficiently and keeping complex programmes on track.
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You learn fast and adapt easily: You’re comfortable picking up new systems, processes and ways of working. You’re curious and always looking for ways to improve how things are done.
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You care about impact and inclusion: You want your work to make a difference in the community and are committed to equality, diversity and inclusion in everything you do.
While it’s not a criteria, we’re especially interested to hear from applicants who have lived experience of youth violence.
It’s also important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background.
Hybrid Working Details
The office is based in Central London. Those living in and around London are expected to be in the office for a minimum of 2 days per week. If you live outside of London and work remotely, you’ll be expected to work from the London office 2 days per month.
As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at the interview stage.
To apply
To apply, please send a CV and cover letter, and complete the monitoring form click on "Apply for this" button by 9am Tuesday, 14th July 2026.
You’ll be required to provide proof of your eligibility to work in the UK.
Interviews will take place in the week commencing: 27th July 2026.
Benefits Include
• £1,000 professional development budget annually
• 28 days holiday plus Bank Holidays
• Four half days for volunteering activities
• Employee Assistance Programme – 24hr phone line for free confidential support • Volunteering days - 4 half days per year
• Death in service - 4 times annual salary
• Flexible hours. Core office hours 10am – 4pm
• Financial support including travel and hardship loans
• Employer contributed pension of 5%
Personal Data
Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.
We exist to prevent children and young people becoming involved in violence.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're looking for an inspiring Head of Volunteering to lead and shape the future of volunteering across Sense.
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
About the Role
We're looking for an inspiring Head of Volunteering to lead and shape the future of volunteering across Sense.
This is a unique opportunity to drive meaningful change, ensuring volunteering continues to play a vital role in delivering our mission. Reporting to the Chief People Officer, you'll provide organisation-wide leadership on volunteering, helping us maximise our impact, strengthen community connections, and support the long-term sustainability of our services.
Working closely with senior leaders and teams across the organisation, you'll champion inclusive, accessible and innovative volunteering opportunities that enable people from all backgrounds to contribute in ways that are meaningful to them.
Key Responsibilities
Strategic Leadership
- Develop and deliver a volunteering development plan aligned to Sense's strategic priorities.
- Act as a trusted advisor to senior leaders on volunteering strategy and opportunities.
- Champion volunteering as a key contributor to organisational impact, reputation and sustainability.
- Represent Sense internally and externally, promoting excellence in volunteering.
Developing Volunteering
- Create new, flexible and inclusive volunteering opportunities across services, communities, retail and corporate activity.
- Develop frameworks, tools and guidance that support managers to recruit, engage and retain volunteers effectively.
- Build volunteering opportunities that are meaningful, accessible and rewarding.
- Develop robust KPIs to measure volunteer engagement, impact and experience.
- Use volunteer feedback to drive continuous improvement and innovation.
Inclusion and Engagement
- Promote accessible and inclusive volunteering practices across the organisation.
- Work alongside volunteers, disabled people with complex needs and families to co-design volunteering opportunities.
- Ensure volunteer voices help shape the future of volunteering at Sense.
Governance and Compliance
- Provide expert guidance on volunteering governance, risk management and best practice.
- Lead the development and review of volunteering policies and procedures.
- Ensure volunteering activities comply with relevant legislation, regulation and safeguarding requirements.
- Manage the central volunteering budget and demonstrate value for money.
About You
You'll be a passionate and experienced volunteering leader with a strong commitment to inclusion and social impact.
You'll bring:
- Proven leadership experience within volunteer management.
- Experience working in social care, health, disability services or a related sector.
- A track record of developing and growing inclusive, sustainable volunteering programmes.
- Strong coaching, facilitation and influencing skills.
- Experience using data and insight to inform decision-making and demonstrate impact.
- Budget management experience and an ability to demonstrate return on investment.
- A commitment to accessibility, inclusion and rights-based approaches.
We'd love it if you also have
- Experience supporting disabled people with complex needs.
- Experience within regulated services.
- Knowledge of retail volunteering.
- Experience of co-production and co-design approaches.
- Understanding of trauma-informed or positive behaviour support approaches.
- Experience using digital systems to enhance volunteer engagement.
Why Join Sense?
This is an opportunity to shape volunteering across one of the UK's leading disability charities. You'll join a values-led organisation where collaboration, inclusion and innovation are at the heart of everything we do.
If you're passionate about creating outstanding volunteer experiences and want to help more people make a meaningful difference, we'd love to hear from you.
Our values
Our values shape the way we behave and work alongside disabled people with complex needs to break down barriers.
- We're creating change
- We're always learning
- We're better together
To apply
Please use the link below to complete your application. Managers will use your application to shortlist candidates for interview; in relation to the Personal Specification. Therefore, it is very important you complete this section thoroughly. We would recommend that you read the job description and person specification before applying.
Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time.
No agency submissions please: any submissions without prior authorisation from the Sense Recruitment Team will be treated as our own and as such no fee will be payable.
Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to a DBS check; level dependent on the nature of the role.
Sense is here to break down barriers alongside disabled people with complex needs. That's why we're committed to increasing the number of disabled people working across our organisation and creating an environment where everyone can thrive.
We actively encourage disabled people to apply for our vacancies and believe that a diverse range of perspectives, experiences and talents makes us stronger.
We know there's always more we can do to become a truly inclusive employer, and we're working together to achieve that. Join us and help create the change thousands of disabled people with complex needs and families told us they want to see: a world without limits.
If you need us to adjust our recruitment process to help you access our vacancies, then please get in touch with a member of the talent acquisition team. We are a Disability Confident Leader and commit to interviewing disabled people who meet the minimum criteria for a role. More information on this can be found here Our commitment as an employer | Sense Careers
We believe that every disabled person should have the opportunity to connect with others and be included in the world.



Lead the operations, governance and compliance that enable Solving Kids' Cancer UK to deliver its mission and impact for children and families affected by neuroblastoma. Reporting to the Chief Executive, you will play a critical role in ensuring the charity operates effectively, compliantly and sustainably.
This broad and varied leadership role spans governance, risk, HR, IT, data protection and organisational operations, supporting delivery of the charity's strategy through robust systems, policies and processes. Acting as Company Secretary, you will work closely with the CEO and Board of Trustees, providing advice on governance, regulatory requirements and best practice. As a member of the Leadership Team, you will oversee key operational functions, lead cross-organisational projects and deputise for the CEO where required.
Who are we looking for?
We are looking for a strategic, highly organised and values-driven leader with strong experience in charity operations, governance and compliance. You will have a track record of ensuring organisations are well run, compliant and effectively managed, with the ability to oversee multiple operational areas and support strong governance and decision-making at Board level.
You will be comfortable working across a broad remit, including governance, risk, HR, IT and data protection, and confident providing clear, practical advice to senior leaders and trustees.
Person specification
Key requirements include:
- Significant senior-level experience in operations, governance or compliance within a charity or similar environment.
- Strong understanding of charity governance and regulation, with experience supporting boards and senior leadership.
- Experience overseeing organisational functions such as HR, IT, data protection or risk.
- Proven ability to manage multiple priorities and lead cross-organisational work effectively.
- Strong judgement, integrity and the ability to handle sensitive matters with discretion.
See our Recruitment Pack for the full role description and specification and for information about Solving Kids' Cancer UK.
This is an opportunity to make a significant contribution at the heart of a small, ambitious charity where strong operations are a vital enabler of impact for children and families.
Location: Home-based, within easy reach of London, with regular travel to the London office and occasional UK-wide travel.
First-stage interview: Thursday 6 August
Second-stage interview: Thursday 13 August
Our vision is a future where no child dies of the childhood cancer neuroblastoma or suffers due to the treatment they receive.
The client requests no contact from agencies or media sales.
Events Fundraising Officer (Maternity cover)
Up to 12-month fixed term contract
Full Time. Hybrid working (minimum 2 days in the office per week)
Location - This role can be based in any of our UK offices; Cardiff, Edinburgh, London, Warrington
Salary: £40,013 for Cardiff, Edinburgh, Warrington per year. £44,945 for London per year (including London allowance)
About us
Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.
We’re committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don’t have to be Christian to work here – we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we’re open to part-time and flexible working. We also offer hybrid working for our office-based colleagues.
About the role
Reporting in to the National Events Manager, the Events Fundraising Officer will recruit and engage supporters, building trust and collaboration to strengthen Christian Aid’s event and DIY fundraising activity and maximise participation in challenge events. Supporting the planning and delivery of impactful fundraising and stewardship initiatives, while working flexibly to contribute to wider team priorities and key fundraising moments.
The post-holder will develop meaningful communications with Christian Aid’s supporters, churches, and volunteers to maximise engagement and create consistent, high-quality experiences.
Some of the main areas of responsibility for the Events Fundraising Officer include:
- Manage and develop the challenge events portfolio, including key events such as the London Marathon and Great North Run, ensuring delivery within agreed timelines and budgets and effective collaboration with stakeholders.
- Support the National Events Manager in planning and delivering Christian Aid’s owned event portfolio, contributing to successful delivery against agreed timelines and budgets.
- Develop and deliver tailored plans for event volunteer recruitment, recognition, and retention, fostering meaningful engagement and a positive volunteer experience.
- Take lead in growing DIY church fundraising, contributing to the acquisition of new supporters, deeper engagement with churches, and increased impact.
- Respond to enquiries relating to challenge events, DIY fundraising, and event volunteering, providing clear, timely, and solution-focused advice to stakeholders.
- Contribute to the growth of Christian Aid’s movement-building presence within church communities, supporting stronger connections and increased supporter engagement.
- Work in a collaborative, adaptable, and solutions-focused way, with a commitment to continuous improvement, high-quality delivery, and the flexibility to respond to evolving team priorities.
- Work flexibly and collaboratively across the Community Fundraising & Volunteering team, supporting the acquisition of new supporters, maximising income, and delivering campaign activity through effective fundraising appeals, resources, and stewardship.
About you
Who we are looking for
Essential:
- Demonstrable experience of delivering challenge events and/or other community fundraising events.
- Demonstrable experience of using supporter or customer databases and other data sources to drive decision making.
- Developed understanding of working with volunteers, including sector best practice.
- The ability to work within a project management structure and manage complex projects and workplans.
- Ability to work collaboratively with external suppliers and a wide range of internal stakeholders.
- Ability to write persuasive materials for religious and secular audiences, and ability to assess creative work and edit copy.
Desirable:
- Demonstrable experience of working with church audiences.
- Knowledge of global development issues and Christian Aid’s work.
- Experience creating supporter and volunteer digital and/or print resources.
- Relevant experience of direct and digital marketing in the voluntary or commercial sector.
Further information
At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.
We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams.
We have a strong Christian ethos and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid’s faith identity.
All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information as part of the referencing process from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Safenet is part of the Calico Group, an innovative group of companies, working together collaboratively to have a greater impact than they could alone. Our shared vision, flexible group structure, and expanding range of services help us adapt to the fast-changing environment and times in which we work.
Safenet are a well-established Domestic Abuse charity, working to reduce and eliminate domestic abuse and to deliver support services to survivors of domestic abuse across the Northwest of England.
The Opportunity
You’ll deliver trauma-informed, survivor-led practical and emotional support alongside home security assessments and target hardening measures, working in partnership with local agencies to reduce risk and increase safety.
Women only occupational requirement: This role is restricted to women under Schedule 9 (Part 1) of the Equality Act 2010. The nature of the work involves providing support to women who have experienced domestic abuse, and Safenet considers it a genuine occupational requirement that the post-holder is a woman.
What We’re Looking For
We believe in recruiting for potential as well as experience. Our ideal candidate will have:
Essential:
- Experience of supporting women affected by domestic abuse and/or related complex needs (e.g., housing insecurity, mental health, substance use), using a trauma-informed and survivor-led approach.
- Knowledge of safeguarding practice for adults, children and young people, and confidence following organisational/local safeguarding procedures.
- Ability to complete risk assessments and co-produce safety and support plans, reviewing them as risk changes and working to agreed timescales.
- Strong communication skills, including the ability to build trust, explain options clearly, maintain professional boundaries, and work in a non-judgemental way.
- Ability to work independently and manage a caseload, prioritising effectively, meeting deadlines, and maintaining accurate, timely case notes and monitoring/outcome data.
- Confidence working with partner agencies (e.g., housing, police, health, MARAC/IDVA pathways and civil remedies) and making appropriate referrals and signposting.
- Willingness to undertake home visits and lone working, using dynamic risk assessment and following health & safety procedures (including safe professional curiosity in the community).
Desirable
- Specialist DA/VAWG training and tools (e.g., DASH, MARAC processes, stalking/harassment, honour-based abuse), and confidence applying this knowledge in practice.
- Knowledge of the Domestic Abuse Act 2021, protective orders/civil remedies and housing options, with experience supporting women to navigate related pathways.
- Experience completing home security assessments and coordinating target hardening measures (e.g., locks, alarms, lighting), including liaising with landlords, contractors and repairs teams.
- Experience using case management systems and reporting/monitoring tools to evidence outcomes and service impact (including data quality and GDPR/confidentiality).
What’s in It for You?
At The Calico Group, we value our people and offer a supportive, inclusive culture alongside fantastic benefits:
- Bravo Benefits – Exclusive discounts at popular high street brands including many retailers and restaurants.
- Westfield Health – Our company funded cash plan, with access to a Doctor 24/7 – for you and your dependents.
- Mental Health Support – Access emotional and mental well-being services through Spectrum.
- Cycle to Work Scheme – Save on commuting costs while staying active.
- Pension Options – with employer pension contributions.
- Life Assurance – Peace of mind for you and your loved ones.
- Financial Advice – Expert guidance to help manage your finances.
- Recognition Awards – Celebrate your achievements with our recognition programs.
- Meaningful learning and development programmes with regular focus on your individual growth.
- Gym Membership Discounts – Stay fit with local gym access.
- One Calico Events – Connect and unwind at our employee social gatherings.
- Paid Professional Fees – We’ll cover the cost of professional subscriptions so you can continue growing your career.
And much more! We also offer enhanced holidays, sickness, maternity, and paternity options, ensuring you feel supported when you need it most.
The client requests no contact from agencies or media sales.
Digital Skills and Learning Manager
Power to Connect is looking for an experienced, community-focused Digital Skills and Learning Manager to lead and strengthen our digital skills and digital inclusion offer in Wandsworth.
Salary: £18,000 per year (£30,000 full-time equivalent)
Hours: 0.6 FTE (3 days per week)
Contract: Fixed-term for 1 year
Location: Hybrid, with home working, one day per week in a shared co-working space in Wandsworth, and additional attendance at service delivery sessions and networking events across the borough
Power to Connect is dedicated to bridging the digital divide in Wandsworth. Since launching in 2020, we have supported more than 7,000 individuals and families through device redistribution, digital skills training and ongoing support.
This is an exciting opportunity to play a leading role in tackling digital exclusion locally. You will shape and deliver accessible, high-quality learning opportunities that help residents build digital confidence, access services, improve employability and participate more fully in everyday life.
Working closely with the CEO, you will lead our digital skills and learning offer, line manage two Digital Tutors, support a team of volunteer Digital Champions, and help strengthen partnerships and progression opportunities across the borough. You will also help ensure learners can build confidence in using emerging technologies, including AI, safely and practically in everyday life and work.
Key responsibilities
- Lead the planning, development and delivery of digital skills and digital inclusion programmes
- Develop engaging, accessible learning materials and progression pathways
- Deliver around four hours of teaching each week
- Support learner engagement and inclusive community outreach
- Build partnerships with local organisations, employers and other stakeholders
- Line manage two Digital Tutors and support volunteer Digital Champions
- Monitor outcomes, evaluate impact and use learning to improve services
We're looking for someone with
- Experience of designing and delivering digital skills, digital inclusion or community learning programmes for adults
- A strong understanding of digital exclusion and the barriers faced by underserved communities
- Experience of programme coordination, partnership working and learner engagement
- Experience of supporting or line managing staff, tutors, volunteers or community champions
- Strong communication, organisational and relationship-building skills
- Confidence using digital tools and awareness of emerging technologies, including AI
- A commitment to equality, diversity and inclusion, and to the power of learning to improve lives
Why join us?
- Make a real difference by helping residents build digital confidence, access essential services and improve employability
- Play a leading role in shaping and growing a trusted local digital inclusion programme
- Enjoy autonomy and the opportunity to influence strategy while staying connected to communities through hands-on delivery
- Join a supportive and collaborative team
- 28 days' annual leave including bank holidays, pro rata
- Workplace pension with a 5% employer contribution
- Opportunities for ongoing learning and professional development
How to apply
Please see the full job description and person specification for full details of the role, key responsibilities, person requirements and application process.
Application deadline: Wednesday 29 July at 11.59pm
HOW TO APPLY
Please send a completed CV, covering letter (no more than 2 pages explaining how you meet the key responsibilities and the personal specification) with ‘Digital Skills and Learning Manager’ in the subject line.
All applications must be received by Wednesday 29th July at 11.59pm.
Working within a multi-disciplinary team, the Community Connector provides a first-point-of-contact mental health service within GP practices and Primary Care Networks (PCNs). The role includes assessments and brief psychosocial interventions, as well as coordinating access to community resources that support mental, physical, and social wellbeing.
Location: East Guildford or Walton-on-Thames
Salary: £30,280 (pro rata if part-time)
Hours: 35 hours per week (East Guildford), 22.5 hours per week (Walton-on-Thames)
Contract type: Permanent
Key responsibilities:
- Work jointly with the Mental Health Practitioner in conducting assessments, including risk assessment, and to work with patients to support them in identifying their socially determined needs and goals, provide self-management tools and facilitate the development of personal support plans
- Provide a range of motivational and structured psychosocial interventions
- Promote independence through an enabling asset-based approach that draws on individuals’ strengths, preferences and ‘natural’ support networks
- Establish effective working relationships with a range of agencies to facilitate a ‘joined up’ approach to support plans
- Liaise with, develop and maintain good relations with GPs, practice managers and other health practitioners across mental health and physical health pathways and wider support networks
- Provide continuity throughout recovery; engaging the patient with key services such as Safe Havens, accessing CMHRS, and providing support for those engaged with and leaving CMHRS, and linking into local wellbeing services and activities
- Co-ordinate and support patients to access a range of community services such as wellbeing services, housing providers, family and carer support services, debt and employer advisors where appropriate
- Assist with community resource mapping exercises and maintain a database of community resources; map where there are gaps in provision across the PCN and wider geography and work with other VCS organisations to develop resources where most needed
- Promote and support (where necessary) advised follow up actions from physical health checks for people with serious mental illness
- Support patients to engage with local peer support workers and volunteering services
- Support and supervise any peer support workers linked to PCN
- Work with the service to identify opportunities to expand provision particularly in local communities where there is a lack of service provision identified
- Broker and establish new partnerships between public and voluntary sector agencies to enhance service delivery and access to services
- Develop and sustain professional relationships with service users, partner agencies and appropriate external agencies
- Complete locally agreed quality outcome measures, with patients and to undertake regular reviews
About the organisation:
Through Community, Specialist and Outreach services, we support recovery, mental health, and wellbeing—together, every step of the way.
About you:
- A minimum of 2 years community experience of mental health work
- Experience of delivering brief interventions for mental health needs
- An understanding and ability to work to the confidentiality, consent, information sharing and safeguarding policies of the integrated service
- Good communication and written skills and a commitment to accurate and confidential record keeping
- Ability to interact effectively with the client group, colleagues and other professionals whilst retaining clear boundaries
- Ability to break down stigma and barriers associated with working with the client group
- Demonstrate an understanding of the issues and needs of the client group
- Knowledge and understanding of community working, lone working, and ability to maintain safety whilst working in the community
- Ability to work to all the policies, procedures and standards of the Service and joint working arrangements with key partners
- A good understanding of personal limitations, ability to identify when to seek advice and support, and deal with issues which may provoke strong emotions in an objective and professional manner i.e. child protection
- Ability to manage any challenging behaviour, anger and verbal aggression from patients
- Proficient in Microsoft Word, use of email, Outlook, and basic excel skills
- Ability to enter data onto a database as required by the Service
- Ability to travel to and from a number of different locations on a daily basis
- Ability to work flexibly across operational hours and evenings and weekends, where required
- Ability to work co-operatively as part of a multidisciplinary team (statutory and voluntary) from a service hub
Benefits:
- 26 days annual leave plus bank holidays (increasing with service)
- Pension scheme and access to Simply Health (including optical, dental, counselling sessions)
- Birthday leave, employee discounts, and flexible working where possible
- Supportive probation, sick pay after probation, and wellbeing/EAP resources
Safeguarding & Checks:
- This role is subject to an enhanced DBS check.
- A past history of drug/alcohol issues or criminality will not necessarily exclude you from this role; we encourage applications from people with lived experience where appropriate.
- All applicants must have a valid right to work in the UK
Catalyst Support is an equal opportunities employer. We celebrate difference and are committed to fairness, accessibility, and inclusion throughout recruitment and employment.
We welcome requests for reasonable adjustments at any stage of the process.
Please note that we may close this vacancy early if we receive a high volume of suitable applications.
Please specify in your cover letter your preferred location: East Guildford (full time) or Walton-on-Thames (part time)
The client requests no contact from agencies or media sales.
About Toynbee Hall
Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.
Directorate background
The Advice Services directorate at Toynbee Hall is central to our commitment to address and alleviate poverty in London and beyond. Specialising in debt, welfare benefits, legal support, and generalist advice, our directorate has proven instrumental in significantly enhancing the financial wellbeing of those we serve. Last year alone, our efforts helped individuals and families to be over £23 million better off, showcasing the direct impact of our work.
Job purpose
The Director of Advice Services provides strategic leadership for Toynbee Hall’s Advice Services Directorate, ensuring the delivery of high-quality, accessible and impactful services that support people experiencing poverty, financial hardship, social exclusion and inequality.
Scope of role
The Interim Director of Advice Services is responsible for the strategic and operational leadership of all Advice Services delivered by Toynbee Hall.
This includes direct delivery services, partnership programmes, grant-funded projects and commissioned contracts delivered across community, healthcare and criminal justice settings.
The postholder will oversee a complex portfolio that includes:
- Debt advice and financial wellbeing services
- Welfare benefits and generalist advice services
- Legal advice services including employment and housing
- Welfare benefits services for customers with cancer
- Ministry of Justice-funded prison-based advice services
- Future commissioned, grant-funded and partnership programmes
Key Responsibilities
Strategic Leadership
- Lead the strategic direction and development of the Advice Services Directorate.
- Contribute to organisational strategy and planning as a member of the Senior Management Team.
- Ensure services align with Toynbee Hall’s mission, strategic objectives and organisational priorities.
Financial Planning and Performance
- Work with Finance colleagues to develop budgets, forecasts and financial plans across the Directorate.
- Ensure services operate within agreed budgets and deliver value for money.
- Monitor financial performance across contracts, grants and programmes, identifying risks and opportunities.
Business Development and Growth
- Lead the development and delivery of the Directorate’s growth strategy.
- Identify new funding, commissioning and partnership opportunities.
- Lead the development of bids, tenders and funding proposals.
Contract and Partnership Management
- Provide strategic oversight of all contracts, grants and service agreements.
- Lead negotiations with commissioners, funders and delivery partners.
- Ensure effective contract management processes are embedded across the Directorate.
Service Portfolio Leadership
- Provide strategic oversight across all advice services including debt, welfare benefits, generalist advice, legal advice, Macmillan services and prison-based advice programmes.
- Ensure services are integrated where appropriate and provide a seamless client journey.
- Drive innovation and continuous improvement across all service areas.
Person Specification
Essential Criteria:
- Experience of leading large-scale advice, support, health, justice or community services and projects.
- Proven experience of business development, income generation and securing funding or contracts
- Experience of leading complex partnerships / multi-agency programmes.
- Experience of negotiating and managing significant contracts, grants and service agreements.
- Strong understanding of service quality, governance, compliance and risk management.
- Experience of budget management, financial planning and working with finance colleagues to support effective financial oversight.
- Ability to build relationships and influence at senior level with funders, commissioners, regulators and strategic partners.
Desirable Criteria:
- Experience of working within or alongside the Money and Pensions Service (MaPS)
- Experience leading within a senior Advice Services Directorate
- Experience in developing or delivering advisor training and technical supervision.
- Understanding of criminal justice or mental-health service environments.
Our Benefits
Annual Leave
- 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays)
- After 2 years: +3 extra days of leave
- After 3 years: +1 additional day
- After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown
Pension
- Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%
Additional Perks & Support
- Enhanced Sick Pay for peace of mind during illness
- Enhanced Maternity & Paternity Leave to support growing families
- Employee Eyecare Vouchers to support your vision health
- Employee Assistance Programme for free, confidential advice and support
- Mental Health First Aid to ensure workplace well-being
- Tenancy Deposit Scheme to help secure your home
- Interest-Free Season Ticket Loan for cost-effective commuting
- Cycle to Work Scheme to promote a healthier, greener way to travel
- Charity Mentoring Network to support professional development and networking
- Westfield Health Cash Plan to cover your healthcare needs specified in the Policy
- Perk Box
- Life Insurance
Please refer to the attached job description for more details.
Since 1884 Toynbee Hall is a charity working alongside people facing poverty, injustice and inequality to build a fairer East London
The client requests no contact from agencies or media sales.



