Digital experience manager jobs

Could you use your skills to help save lives across Cambridgeshire, Bedfordshire and the East of England?

Role Title: Direct Marketing Lead
Reporting to: Supporter Engagement Manager
Salary: £32,861 per annum
Contract Type: Permanent
Hours: Full time
Location: Barnwell Road, Enterprise Campus, Alconbury Weald, Huntingdon, Cambridgeshire PE28 4YF with hybrid working: 3 days in office (Alconbury Weald), 2 days from home

The Direct Marketing Lead is a newly formed role focused on planning, delivering and optimising integrated, data-driven campaigns across offline and digital channels to grow income from individual supporters—acquiring new donors, increasing the value of existing ones, and maximising return on investment.

You will take ownership of end-to-end direct response activity, using insight, segmentation and testing to improve performance, while managing budgets, suppliers and internal relationships to deliver effective campaigns that also build strong, long-term supporter relationships.

You’ll be joining a friendly, supportive and passionate team within an organisation that’s ambitious, collaborative and committed to development. If you’re proactive, strategic, and motivated by making a difference, we’d love to hear from you.

Role Summary:

• Plan and deliver direct marketing campaigns across a mix of channels, with a focus on bringing in income and growing the supporter base.
• Take campaigns from idea through to delivery, including shaping the messaging and making sure everything goes out on time and within budget.
• Keep a close eye on performance, using results and insight to tweak and improve what we do next time.
• Build and develop supporter journeys that help bring people in, keep them engaged and encourage longer-term support.
• Work closely with teams across the organisation, as well as external suppliers, to get campaigns out the door and keep things running smoothly.
• Support wider planning and budgeting, using campaign results and data to help guide future activity and priorities.

To be successful in this role you will have:

Experience & Knowledge

• Proven track record of delivering integrated direct marketing campaigns, with particular strength in postal activity and full lifecycle ownership.
• Evidence of creating and evolving user journeys that drive stronger retention and deeper engagement.
• Confidence in data, including delivery of using CRM systems or databases to make data-led decision, select data, execute campaigns, generate reports, and extract actionable insights.
• Demonstrated ability to collaborate effectively with external partners, including agencies, fulfilment providers, and other suppliers.
• Solid experience managing campaign budgets, tracking income and optimising return on investment.

Skills & Abilities

• Comfortable taking the lead on complex projects and working independently and with a strong sense of ownership.
• Highly capable organiser, able to juggle competing priorities while consistently meeting deadlines.
• Strong written communicator, skilled in producing engaging, audience-focused copy and briefs that inspires action.
• Data-literate, with the ability to analyse performance and make suggestions on findings and improvements.
• Detail-oriented with a methodical approach to ensuring accuracy and quality in all outputs.
• Solutions-focused mindset, bringing creativity and initiative to problem-solving and continuous improvement.
• Financially aware, able to plan, monitor and optimise budgets efficiently.

Personal Attributes

• Passionate delivering and achieving tangible fundraising outcomes and contributing to income growth.
• Works well both collaboratively and autonomously, adapting style as needed.
• Brings a positive, flexible approach and thrives in a dynamic, fast-moving charity setting.
• Comfortable making informed decisions within agreed strategic frameworks.

Desirable

• Educated to degree level or able to demonstrate equivalent professional experience.
• Willingness to contribute to broader organisational activities as required, including holding a full driving licence.
• Access to personal transport and ability to travel when needed.

About Magpas Air Ambulance

We operate a hybrid working policy, giving flexibility to work from home and the office while meeting the needs of the Charity. Please make sure that any application clearly demonstrates that you live or will be living within a commutable distance of the main place of work.

We offer a range of benefits including an Employee Assistance Programme, generous holiday entitlement, staff survey, access to occupational health services, flexible working, learning and development opportunities, long service awards, social events, supportive working culture and staff car parking.

Magpas Air Ambulance is committed to providing equality of opportunity and valuing diversity for all current and prospective staff, volunteers and trustees. We aim to create an environment where everyone can be the best they can be, where they feel welcome and are free from bias and discrimination.  We encourage applicants from diverse backgrounds to apply.

Magpas Air Ambulance is committed to the Armed Forces Covenant and as such welcome's members of the Armed Forces to apply.

If you are looking for a new opportunity within a supportive and exciting environment, we would love to hear from you.

Closing date: Friday 22nd May 2026
Interview date: Tbc
Please note that the right is reserved to remove this advert prior to the advertised date, dependent on the level of response received. You are therefore advised to apply at your earliest convenience.

Interested?

If you would like to find out more, please click the button to be directed to our website, where you can complete the application process.

This role is subject to a Disclosure and Barring Service (DBS) check.

If you do not hear from us in 2 weeks from the closing date after submitting a final application, unfortunately this means you have not been shortlisted to the next stage of the selection process.

No agencies please.

Freelance Product Designer (9-month contract)

Help us design beautifully simple products that support teachers to change children’s lives.

Oak National Academy is looking for an experienced Freelance Product Designer to work with our design team on contract basis, starting as soon as possible until the end of March 2027.

You’ll work closely with our Principal Product Designer and cross-functional product squads to design accessible, intuitive digital experiences used by teachers and pupils across the UK. This role is well-suited to a designer who enjoys working at pace, collaborating with others, and designing for large, diverse user bases.

�� What You’ll Be Doing

Create UI/UX designs that adapt to different screen sizes based on user insights and direction from our Principal Product Designer.

• These designs will focus on creating accessible, easy-to-use products for end users.

• Review pull requests and ensure designs are implemented accurately and on-brand. 

• Work with cross-functional and product-oriented squads to implement your designs.

�� What We’re Looking For

• 3+ years of product and feature design experience in digital products and services.

• Experience as a Product Designer with demonstrable knowledge of best practices for user experience design and user interface technology for mobile and desktop devices.

• Demonstrated experience working with highly accessible design systems that support a large user base.

• Highly capable of using the latest product design tools, including Figma, Figma Make, and Claude Design.

Next steps

You’ll answer some questions – a few quick admin ones and two discipline-related ones, including an example from your portfolio of a relevant past project. After the job closes, your answers will go through our sifting process: all answers will be anonymised and randomised, then reviewed by a panel of reviewers.

If you are shortlisted, we’ll invite you to a remote Zoom interview. 

We are experiencing really good responses to our job adverts. This may lead us to closing the role early, so if you are considering applying, please get your application in early to avoid missing out.

The Huntington's Disease Association is a UK registered charity that supports people affected by Huntington's disease across England and Wales. We provide information, advice and support to families, friends, and healthcare professionals.

We are looking for three new team members to join our team of Specialist Huntington's Disease Advisers to support people affected by Huntington’s disease.

The roles available are:
• Bath, Somerset, Wiltshire, North & East Devon, Weston Supermare & Wiltshire Specialist Huntington’s Disease Adviser (part-time, 28 hours)
• East and South Yorkshire Specialist Huntington’s Disease Adviser (part-time, 21 hours)
• Surrey and South London Specialist Huntington’s Disease Adviser (part-time, 21 hours)

All roles available are home-based, but must be living in the area specified in the job title, as the job involves extensive travel within the region and occasional travel across England and Wales.

We are looking for an enthusiastic, self-motivated person who is dedicated and committed to the welfare of families affected by Huntington’s disease, developing and improving the quality of care that they receive. You will need to have skills gained within a Health and Social Care profession. Your main responsibilities will be to offer help, information, advice, support and education to everyone affected by Huntington’s disease and professionals involved in supporting them.

All three vacancies are on a part-time permanent contract. Due to team-wide commitments, you must be available to work on Tuesdays. All other working days (in line with contracted hours) may be flexible around your individual needs and the needs of the role. Regular working pattern will be agreed with your line manager upon successful appointment.

This is a fantastic opportunity for the right candidate to bring their knowledge, skills and experience to our organisation.

Learn more about the role in the job pack included. 

We are committed to equal opportunities in our recruitment process and in order to find out how well we are doing, we collect monitoring data. This will not form part of the selection process in any way and will be used for monitoring purposes only. Providing this information is voluntary.

The Huntington's Disease Association is looking for someone with the ability to work in a way that promotes the safety and wellbeing of adults at risk, children and young people. We follow safer Recruitment practices to ensure we are safeguarding the people we work with. We require the successful candidate to provide two employment references and undergo a Disclosure and Barring Service (DBS) check for enhance disclosure before joining the charity.

Full details of how we securely handle the data you provide to us as part of the recruitment process can be found in our privacy notice for job applicants on our website.

Click on 'apply' to begin your application. To ensure your consideration, you must upload both a CV and cover letter (make sure to press 'upload' for both documents before completing the application process!).

Your application must include which of the 3 vacancies you are applying for. You must be located within the areas the role covers. Your cover letter should also include why you are applying for the role and how you meet the requirements of the person specification. The job description and person specification can be found within the job vacancy pack.

Applications submitted without a CV and cover letter will not be considered.

Closing date for applications is Sunday 17 May, 5pm.

First round interviews will be held online Thursday 4 - Friday 5 June. Second round interviews will be held in-person in London Thursday 11 - Friday 12 June.
 

Benefits

* 25 days annual leave plus public holidays (pro rata for part-time staff)
* 1 additional cultural or wellbeing leave day (pro rata for part-time staff)
* A pension scheme with 3% employer contribution
* Medicash scheme
* Travel-to-work scheme
* Flexible working approach
* Family forward policies
* Supportive and positive working environment
* Fantastic learning and development opportunities

Little Village makes a big difference to families with babies and young children living in poverty across London. Via its network of baby banks and partners such as Family Hubs, community organisations and all of London’s maternity units, the charity passes on pre-loved goods from one family to another – clothes, toys and equipment – so that many more children have the essential things they need to thrive.

Families are supported through welcoming hubs or home deliveries, and connected into a wider network of support in community settings, while Little Village also raises its voice to highlight the realities of child poverty.

Little Village is entering an exciting new phase as it approaches its 10-year milestone and prepares to launch its next strategy. QuarterFive are partneruing with Little Villag to find a Director of Fundraising, Marketing & Communications to play a central role in shaping its future – leading how the organisation grows income, strengthens its brand and amplifies its voice. Sitting on the Senior Leadership Team, you will lead a newly integrated fundraising, marketing and communications department, driving a cohesive, high-performing function and building on strong foundations to deliver a more strategic, scalable and insight-led approach.

With an income base with high potential for growth and particular strength in high-value fundraising, there is significant opportunity to grow and diversify income further, while also increasing visibility and influence at a time when public awareness of child poverty is rising.

We are looking for a strategic and hands-on leader with a track record in delivering income growth. You will be motivated by impact and excited to help drive Little Village’s next phase, strengthening long-term income and increasing its influence.

This role is home-based with regular travel to Little Village hubs across London. Core hours: 09:30-15:00. Weekly or fortnightly team and SLT meetings in London plus other meetings as needed.

As Director of Fundraising, Marketing & Communications, you will:

• Lead and deliver an integrated fundraising, marketing and communications strategy aligned to organisational priorities
• Set and achieve ambitious income targets across multiple streams, including high-value philanthropy and partnerships
• Develop a more structured, data-informed approach to fundraising, including pipelines, forecasting and performance management
• Oversee brand and communications, ensuring a clear, compelling and consistent narrative
• Build and steward relationships with major donors, partners and senior stakeholders
• Act as a senior ambassador, raising Little Village’s profile and influence
• Lead and develop a high-performing, collaborative team

Essential skills and experience:

• A strong track record of developing and delivering successful multi-stream fundraising strategies, weighted towards high value income streams including major donors, corporates, and trusts and foundations
• Proven success in securing significant and multi-year funding
• Experience leading and developing high-performing teams
• Exposure to or interest in mass fundraising
• Strong financial, forecasting and pipeline management skills
• Expertise in working with senior stakeholders/volunteers, ideally including reporting to Committees and Trustee boards
• A successful track record of involvement in launching, managing, and evaluating campaigns
• Strong understanding of brand management, digital engagement, and integrated campaigns across multiple channels
• Understanding of digital transformation, including CRM/data integration, marketing automation, and analytics
• A data-informed approach, with experience using insight and systems to drive performance
• Excellent influencing, relationship-building and storytelling skills

Desirable:

• Experience leading an integrated fundraising and communications function within a frontline charity
• Experience of using Beacon CRM
• Lived or personal experience of the issues faced by the families Little Village supports

Diversity and Inclusion:

Little Village operates in London, one of the most diverse cities in the world. The charity are working towards a goal where their team fully reflects that diversity and difference in lived experiences and strongly encourage applications from under-represented groups including: people from Black, Asian and Minority Ethnic backgrounds, LGBTQ+ people, people with disabilities, people with lived experience of poverty either personally or through family, experience of the care system, non-graduates and first-in-family graduates. As part of their commitment to fairer recruitment, all applications will be assessed without names and any protected characteristics.

As part of our commitment to increasing representation of people from Black, Asian and Minority Ethnic backgrounds, we are piloting a Guaranteed Interview Scheme (GIS) for this role, as a new approach to make our recruitment more equitable. If you identify as Black, Asian or other Minority Ethnic backgrounds and meet the essential criteria for the role, you can choose to opt in to the GIS. We will be aiming to offer everyone who opts into the scheme and meets the essential criteria a first stage interview/ assessment. See the applicant pack for further details.

Employee benefits include:

• 25 days per year annual leave plus bank holidays (pro rata for those working fewer than 35 hours per week)
• Team members are usually given time off between Christmas and New Year, which doesn’t come off your allowance
• Pension contributions matched by 3%
• A period of sick leave at full pay regardless of length of service
• Enhanced family friendly policies including Maternity, Paternity, Shared Parental Leave and Adoption pay, with a Fertility Policy designed to support employees during fertility investigations and treatment
• Death in Service benefit (x3 annual salary)
• Employee Assistance Programme
• Rewards Gateway and Tickets for Good

We’re looking for someone passionate about community engagement to help build and strengthen relationships across Medway and Swale. In this role, you’ll connect with local audiences, carry out research to reach new communities, and collaborate with our team to deliver an inclusive and inspiring cultural programme.

Key Info:

● Full-time, 5 days per week (37.5 hours), and due to the nature of this programme, some weekend and evening work will be required
● Hybrid working with a minimum of 2 days per week in the Chatham-based Ideas Test office and regular travel to events/meetings at other locations.
● Salary: £28,000
● Holidays: 25 days holiday per year plus bank holidays.

As Audience Engagement Officer, your role will be to liaise, communicate and deepen relationships with our local communities. You will also carry out the necessary research and monitoring to reach our target audiences. You will work closely with the whole team, as we deliver a compelling, inclusive cultural programme for and with the people of Medway and Swale. We are seeking someone who shares our commitment to socially engaged practice and co-creation. Our work spans multiple art forms and ranges from small, intensive programmes to large-scale public works. We want to create authentic, impactful work with communities over the long term, experimenting and learning as we go. 

Key responsibilities:

• Working with Ideas Test Senior Producers to engage people in our neighbourhood programmes.

• Attend Ideas Test’s events: providing practical support to ensure a quality event, carrying out surveys and encouraging people to join the mailing list.

• Develop and maintain good relationships with community advocates and partners

• In collaboration with the Operations Manager and external evaluator, ensure that audience capture data and evaluation materials are collected and input.

• Maintain a social media presence with active engagement across a range of platforms.

• Ensure information about Ideas Test’s event is updated on the website and listed widely online and via newsletters. 

• Attend professional development training and other relevant opportunities

• Attend regular team meetings and contribute to the development and implementation of Ideas Test’s programme.

• Along with the rest of the team, help to develop, test, pilot and share learning across the programme partners and CPP peer learning networks and community networks (evaluation, audience data, models, case studies, toolkits and strategic documents)

• Be an enthusiastic advocate for the organisation and its work.

Essential:

• Excellent interpersonal skills

• The ability to communicate well across a variety of mediums

• The ability to work independently and with team members and partners

• Ability to work effectively under pressure, to multiple deadlines.

• Enthusiasm and commitment to inclusive and socially engaged arts practice

• Experience of using e-marketing / social media channels.

• Experience of managing and submitting online and offline event listings

• A high level of accuracy and attention to detail

• IT and digital skills

• Experience of working in similar or related environments

• Willingness to learn new skills and accept training.

• Prepared to work occasional unsociable hours (evening & weekend).

• Ability to travel across Medway and Swale

Desirable:

• Knowledge of analytic and insight tools to develop reach and engagement across digital platforms

• WordPress or similar content management systems to create, edit and maintain webpages

• Knowledge of Mailchimp, Canva, Adobe

• Knowledge and experience of CRM systems and databases

• Practical knowledge of data protection legislation

• Awareness of social inclusion strategies and issues

Applications must be received by the deadline of 12pm on Monday 18th May.  Interviews Monday 1st June. 

If you are skilled at making complex research clear, relevant and accessible, the Research Insights Coordinator role offers real purpose. As a Research Insights Coordinator, you will track national and global MND research development and turn detailed evidence into clear information that supports stakeholder engagement and public understanding of motor neurone disease (MND). This is a role for someone who values accuracy and impact and wants their expertise to inform decisions that matter.

Key Responsibilities

• Monitor and summarise developments in MND and neurodegenerative research
• Support evidence-based insight generation by translating complex research into accessible formats
• Contribute to horizon scanning activity, identifying emerging trends and technologies
• Assist with reports, dashboards and infographics that communicate research insight
• Create content for the MND research blog and research newsletters including Research Monthly and The Researcher
• Support the communications team with research-related communications including press releases, news articles, FAQs and research stories
• Gather content from researchers for awareness campaigns and interviews
• Support management of research enquiries and content updates across platforms, including the Association’s website

About You

• BSc/FE qualification in biological science or equivalent experience
• Experience working with research communications, evidence or scientific information
• Strong ability to summarise and explain complex scientific information clearly
• Excellent written communication skills for varied audiences
• Confident with digital tools to distribute research updates
• Ability to manage multiple tasks and deadlines

Hybrid working expectations: Northampton office one day per week attendance

Further information about MND Association and full job description is available in the attached Candidate Pack.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

What We Offer

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies
• 24/7 GP access via phone and video
• Life assurance and confidential counselling helplines
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave)
• Access to Benefit Hub for discounts on everyday shopping
• Enhanced pension scheme
• Opportunities for training and personal development
• Hybrid working

About Us

Motor Neurone Disease moves fast. It takes away time, it takes away independence and it has no cure. Every day we support people affected by MND. We fund ground-breaking research. We campaign for better care. We’re here for everyone who needs us. Because with MND, every day matters.

Title: IT Assistant

Location: Northampton based - Hybrid at least 4 days in the office to begin with

Salary: £28,000

Contract Duration: 6 months with potential for extension

Overall job purpose

The IT Assistant will support the IT Manager in delivering comprehensive technical support that empowers the Trust’s mission across all departments. This role involves providing reliable technical assistance and vital maintenance of our IT systems and equipment. Acting as the friendly first point of contact for our dedicated staff, the successful candidate will proactively troubleshoot hardware, software, and network issues. By upholding strict security standards and GDPR compliance, you will safeguard the charity’s data and contribute to a secure, productive environment that allows our teams to thrive. 

Please download our recruitment pack for more information on this role. 

All successful applicants will be subject to a basic DBS, credit check, references and right to work checks.

We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.

If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact us.

We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.

We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.

Contract Type: Fixed Term for 12 months from start date

Location: Hybrid working, based in our London office. There is an expectation to travel 2-3 times a year for this role

Employer: King's Trust International (not The King's Trust)

Are you a strategic, values‑driven leader with deep experience in delivering complex international programmes?

Do you thrive at the intersection of quality delivery, partnership, people leadership and impact?

King’s Trust International (KTI) is looking for a Deputy Director of Global Delivery to play a pivotal role in shaping and strengthening our global delivery portfolio as we work towards our ambition of supporting one million young people worldwide.

The Role

This is a senior leadership role at the heart of our delivery model.

As Deputy Director of Global Delivery, you will provide strategic oversight and operational leadership across all regional delivery portfolios, working through our Heads of Regional Delivery and Senior Regional Managers. You’ll ensure our programmes are high quality, safe, financially sound, compliant and impactful, while continuously strengthening partner relationships and delivery capability.

You’ll act as a key connector across the organisation, working closely with Safeguarding, Finance, Impact, Fundraising, Digital & Design and Communications,  to ensure delivery is integrated, evidence‑led and aligned with KTI’s long‑term strategy.

Why this role matters

This isn’t just oversight;  it’s leadership with global consequence.

You’ll help ensure that:

• tens of thousands of young people each year access high‑quality opportunities
• delivery partners are supported to grow stronger and more sustainable
• safeguarding, risk and quality are never compromised
• KTI’s reputation with funders, partners and trustees remains robust and trusted

Your leadership will directly shape how our impact is delivered, measured and scaled.

What You’ll Do

You will:

• Lead and support regional delivery leaders across multiple geographies
• Ensure programmes meet KTI’s minimum standards for quality, safeguarding, financial and risk management
• Provide strategic oversight of delivery performance, KPIs and outcomes
• Strengthen partnerships and support delivery partners to improve quality and sustainability
• Champion equity, inclusion and youth‑centred approaches across global delivery
• Contribute to organisational strategy, funding development and board‑level reporting
• Spot risks early, lead problem‑solving and embed continuous learning

We’re Looking for Someone Who Is:

• A confident senior leader with experience delivering complex international programmes
• Comfortable managing multi‑regional portfolios and operating in dynamic environments
• A strong people leader who can coach, challenge and support senior managers
• Highly credible with partners, funders and internal stakeholders
• Strategically minded, but grounded in operational reality
• Deeply aligned with values of equity, safeguarding, integrity and youth voice

If you’re motivated by meaningful impact and want to play a central role in shaping how global programmes are delivered, we’d love to hear from you.

Perks for working at The King’s Trust International:

• Great holiday package. 30 days annual leave entitlement, plus public holidays. Office closure the days between Christmas and New Year
• Fantastic Family leave. Receive 13 weeks full pay and 13 weeks half pay for maternity and adoption leave, and pro rata entitlement for shared parental leave. Receive 8 weeks' full pay for paternity leave.
• Flexible and agile working. Where operationally possible, you can work your hours that support a work-life balance, including compressed hours and hybrid-working (part office - part home-based) or working from home options.
• Benefits platform. Everything from health and financial wellbeing support to discounts on your favourite restaurants, shops and cinemas
• A free employee assistance programme (EAP) to support your mental wellbeing.
• KTI will contribute 5% of your salary to the workplace Pension Scheme
• Generous life assurance cover (4 x annual salary)
• In-house and external training opportunities are available throughout the year

Church Engagement Support Officer

Permanent, Full Time, Hybrid working (2 days per week in the office)

Location: Warrington

Salary: £30,697 per annum

About us

Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.

We’re committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don’t have to be Christian to work here – we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we’re open to part-time and flexible working. We also offer hybrid working for our office-based colleagues.

About the role

Reporting in to the Central Supporter Engagement Advisor, the Church Engagement Support Officer will focus on inspiring and engaging churches, Christian Aid groups, and the public across UK to support Christian Aid’s mission.

The post-holder will build and maintain relationships, maximising participation in appeals and campaigns, providing fundraising support, and managing feedback to uphold Christian Aid's reputation, and will ensure donations and gifts are processed efficiently in the CRM system to meet donor requirements and maintain accurate supporter information for effective contact, building relationships based on trust and openness.

Some of the main responsibilities of the Church Engagement Support Officer include:

• Build trust-based relationships with supporters to deepen their connection with Christian Aid’s mission, proactively engaging with new and lapsed churches to inspire them to give, act, and pray.
• Provide high quality stewardship to supporters making donations, processing payments quickly, effectively, and accurately, and manage associated data with care and diligence.
• Collaborate across a diverse range of audiences to provide tailored advice and support, enabling impactful fundraising efforts. 
• Understand supporter perspectives by maintaining open communication and aligning interactions with Christian Aid's values, while critically evaluating processes to improve engagement during key campaigns and appeals.
• Commit to high-quality interactions with supporters, consistently managing feedback and complaints to uphold Christian Aid’s values and goals. 
• Maintain accurate supporter information on the CRM system, and ensure donations and gifts are processed effectively to maximise impact. 
• Contribute to impactful projects by developing supporter knowledge and providing training to colleagues, strengthening supporter relationships and engagement. 

About you

Who we are looking for:

Essential:

• Demonstrable experience of customer care and the importance of building relationships.
• Demonstrable experience and confidence in engaging supporters over the phone and discussing financial giving. 
• Experience of using supporter/customer database.
• Ability to actively listen to supporters on the phone, identifying relevant opportunities for further engagement. 
• Developed communication skills to influence verbally; inspiring and encouraging engagement.
• Ability to maintain focus in a busy environment and retaining attention to detail.
• Ability to work collaboratively with a variety of teams and colleagues. 
• Ability to analyse and interpret information to achieve required outcomes. 

Desirable:

• Experience of working with volunteers to maximise fundraising and engagement.
• Knowledge of digital fundraising and marketing.
• Knowledge of Christian church structures across England, Scotland and Wales.
• Welsh speaking.
• Familiarity with financial processing. 
• Knowledge of global development issues and Christian Aid’s work.

Further information

At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.

We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams. 

We have a strong Christian ethos and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid’s faith identity. 

All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme.  In line with this Scheme, we will request information as part of the referencing process from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this. 

Gateway is a vibrant and powerful place of worship, offering a wide range of opportunities to grow in faith and build meaningful relationships. From dynamic Sunday services to midweek groups, youth events, men’s and women’s ministries, and young adults gatherings, there is something for everyone. We are passionate about being a church that serves and supports the whole family.

We are seeking a Social Media and Video Content Creator to help shape and communicate the heart and vision of Gateway Christian Centre through high-quality digital broadcast content.

This role involves working closely with Gateway’s Comms Associate Lead and senior leadership, helping to communicate events and campaigns, as well as the vision, ministry and ‘voice’ of Gateway church and campuses; through high-quality digital, broadcast and print content. 

Copywriter

Permanent. Full Time. Hybrid working (2 days per week in the office)

Location: This role can be based in any of our UK offices, Cardiff, Edinburgh, London, Warrington

Salary: £41,783 per year for Cardiff, Edinburgh, Warrington. £46,666 per year for London (including London allowance)

If we receive a high volume of applications, we reserve the right to close the advert before the scheduled closing date. Therefore, we encourage interested applicants to apply at their earliest convenience. 

About us

Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.

We’re committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don’t have to be Christian to work here – we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we’re open to part-time and flexible working. We also offer hybrid working for our office-based colleagues.

About the role

Reporting in to the Communications and Content Lead, the Copywriter will inspire audiences to give, act and pray with Christian Aid, so everyone can live a full life, free from poverty and injustice.

The post-holder will generate compelling creative copy and make impactful decisions around writing, editing, proofing and reviewing copy to the highest quality standard and supporting freelancers and agencies to do the same. Their output uses their creativity, expertise and passion for copy to create and oversee exemplary content for both print and digital media.

Some of the main responsibilities of the Copywriter include:

• Provide copy leadership within the Communications Division and ensures high quality copy aligns with Christian Aid’s tone of voice and brand.
• Review written content to ensure it supports fundraising and advocacy goals to the highest standard.
• Undertake a range of ad-hoc and planned copy-based and creative services or projects delivered to internal clients including creative consultations, pre-brief scoping sessions, and sanctioning exemptions to specific brand messaging.
• Manage freelance copywriters on the roster, ensuring they are trained and advised on how to apply the brand tone of voice and messaging through various types of content, in addition agencies are given feedback and direction to maximise our impact.
• Collaborate with teams across Christian Aid, enabling colleagues to write and edit content through advice, training and inductions.

About you

Who we are looking for:

Essential:

• Highly developed copywriting, editing, proofing and creative concepting skills. An authoritative and inspiring writer, able to create stand-out copy and adapt writing style to meet audience needs.
• Significant experience in a relevant field e.g. Creative Writing, Marketing, Communications, or Content Creation.
• Significant experience of developing, managing, and applying brand guidelines.
• Significant experience of championing a brand and brand values to colleagues, freelancers and agencies.
• Highly developed time, creative and project management skills.
• Developed ability to work autonomously in a creative, fast-paced environment, across a wide range of print and digital projects including, direct mailings, awareness campaigns, magazines and social media assets.
• Highly developed interpersonal and influencing skills. Confident in pitching to and influencing internal clients.
• Significant experience of collaborative creative work, particularly with colleagues and freelancers.
• Highly developed ability to interrogate briefs and suggest creative solutions, adapting written style to need.
• Highly developed eye for detail with ability to spot errors, unethical nuances and potential legal issues.
• Understanding of the latest trends in copywriting, including knowledge of writing for the web.

Desirable:

• Understanding of the charity/not-for-profit sector.
• Understanding of communications and ethics within international development.

Further information

At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.

We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams. 

We have a strong Christian ethos and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid’s faith identity. 

All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme.  In line with this Scheme, we will request information as part of the referencing process from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this. 

Citizens Advice Waltham Forest is part of the London-wide Debt Free Advice (DFA) project, funded by the Money and Pensions Service. We are looking for an experienced Debt Advice Caseworker to join our team.

As a long-standing partner in the DFA programme, we have over a decade of experience delivering high-quality debt advice to local residents facing financial hardship. 

We are seeking a skilled and compassionate adviser with a proven track record of supporting clients with debt and financial difficulties. You will be confident in delivering tailored, practical solutions and working with clients in a sensitive, non-judgemental way. Experience of providing debt advice in a regulated environment and working to quality standards is essential.

This is a hybrid role, combining face to face work at outreach locations and home working. You will deliver advice across multiple channels, including face-to-face, telephone, video and email.

If we are unable to appoint a fully qualified candidate, we will consider applications for a trainee position. Please refer to the Trainee Debt Adviser job description for further details. We anticipate the trainee programme will take approximately 6 months to complete, depending on prior experience. Training, mentoring and supervision will be provided. If you would like to be considered for the trainee role, please indicate this in your application.

As we approach our 30th anniversary, we are thrilled to announce a brand-new role that will help shape the future of our organisation. This is an exciting chance for a Brazelton-trained visionary with clinical experience in the infant and perinatal field to make a real impact.

You will bring your expertise in the Brazelton approach, the NBAS and/or NBO, to the forefront of our work, ensuring it continues to guide everything we do. Collaborating with our team and partners in the field, you will help implement a bold strategic plan and play a central role in developing innovative services for the future.

If you are passionate about the Brazelton approach, embedding relationship-centred care into services and want to be part of an organisation that values compassion, knowledge, and collaboration, this role is for you.

Responsible to

The Director

Responsible for

Strategy implementation, service development, programme development and partnerships

Base

Hybrid with some in person meetings at 66 Devonshire Rd, Cambridge CB1 2BL 

Salary

£49,000 to £57,000 pro rata depending on experience (Band 7 AfC)

Working hours

22.5 hours per week (equivalent to 3 days per week)

Background

The Brazelton Centre UK aims to support the transition and adjustment to parenthood, focusing on the development and mental health needs of both babies and parents. Holding the baby in mind, the Centre, which is research and practice based, enables health professionals to facilitate relationship building between parents and their newborn at a time that is experienced as a major life event. The philosophy of the organisation is one of enabling effective service development, appropriate clinical intervention and sharing of expertise.

The Centre, established in Cambridge in 1997, is a training organisation for health professionals and researchers who work with babies and parents.We offer training courses in the Newborn Behavioural Observations System (NBO) and Neonatal Behavioural Assessment Scale. (NBAS). Brazelton Centre UK is one of four Centres in the world, teaching the NBO and NBAS, and the most active.Brazelton UK works in partnership with other organisations on training, surveys and research, including third sector organisations, universities, NHS trusts and organisations providing support for the under-fives. Almost 6,000 practitionershave undertaken the UK training courses in both the NBO and NBAS.

The Centre currently has a staff of 7 from different professional groups, in a range of roles, with 10 Trainers across the UK, able to teach specific courses as required. 

The charity has a Board of Trustees.The Strategy and Service Development Lead will report directly to the Director and be ultimately accountable to the Board of Trustees.

The Brazelton Centre UK has developed a new Strategic Plan for 2025–2030, setting out ambitious goals to increase reach and impact, expand research activity, develop new training programmes and increase engagement with parents.

This new post has been created to support the Director and Trustees in delivering this strategy and to lead the development of new programmes, partnerships and services that support the Centre’s mission.

This is a part-time post in the first instance and may entail some travelling in the UK and abroad for meetings. 

Key Responsibilities and accountabilities:

Strategic development and implementation

·Support the Director and Board of Trustees in the implementation of the Brazelton Centre UK’s strategic plan.

·Lead the coordination and delivery of strategic initiatives designed to increase the reach, impact and sustainability of the Centre’s work.

·Identify opportunities for innovation and development of services that support professionals working with babies and their families.

·Work collaboratively with the Director and staff team to translate strategic priorities into practical implementation plans and measurable outcomes.

·Monitor progress against strategic objectives and provide regular updates to the Director and Trustees

Service and programme development

·Lead the development of new programmes, services and initiatives in line with the BCUK’s strategic goals.

·Support the development of new training programmes and educational resources for health professionals and practitioners working with parents and babies.

·Work with colleagues, trainers and partners to design, pilot and evaluate new initiatives including antenatal and postnatal programmes.

·Work with the Director, staff team and trainers to support the development and implementation of online learning modules, webinars and digital educational resources that enhance the BCUK’s training and educational offer.

·Contribute to the development of digital resources that support professionals trained in the NBO and NBAS, including resources designed to strengthen implementation and reflective practice.

·Ensure that all programme development reflects current evidence and best practice in infant mental health, early development and parent–infant relationships.

Partnerships and collaboration

·Develop and maintain strong partnerships with external organisations including universities, NHS services, local authorities and voluntary sector organisations.

·Contribute to the development of professional networks and initiatives that support practitioners trained in the NBO and NBAS.

· Support the Director in identifying opportunities for collaborative projects, research partnerships and service innovation.

· Represent the Brazelton Centre UK in meetings, networks and events as appropriate.

· Promote collaborative working with partners in order to strengthen the Centre’s profile and maximise opportunities for impact.

Research and evaluation

·Support the Director and R&D Manager with the development of research collaborations and evaluation projects which strengthen the evidence base for the Brazelton approach.

·Work with academic and clinical partners to develop evaluation frameworks that demonstrate the impact of Brazelton Centre UK programmes and training, and support dissemination of learning and research findings.

·Assist in the identification of opportunities for research funding and collaborative projects.

Governance and organisational development

·Support the Director and Board of Trustees in the development and review of organisational policies, strategies and governance processes.

·Work closely with the Director to support the effective operational functioning of the Brazelton Centre UK, helping to ensure that organisational priorities and work programmes are delivered effectively.

·Provide leadership and coordination of agreed areas of organisational activity, working with the Director to support the management and development of the Brazelton Centre UK staff team.

·Support the Director in the development of staff objectives, work plans and monitoring of progress against agreed priorities.

·Contribute to the coordination and oversight of the delivery of programmes, projects and training activities to ensure they meet organisational standards and strategic objectives.

·Work collaboratively with the Director and colleagues to support the effective coordination of the Brazelton Centre UK Trainers and related initiatives.

· Ensure that work undertaken within the role reflects the values and principles of the Brazelton Centre UK.

General

This job description describes the major responsibilities and accountabilities associated with the post of Strategy and Service Development Lead.It is not intended to be exhaustive and it should not be assumed that other duties of a similar level/nature appropriate to the role of Strategy and Service Development Leadare excluded simply because they are not itemised.

Similarly, it should be recognised that the duties of the post may alter due to changes in legislation or policy or the business needs of the charity.Where such changes occur, training may be given where reasonable to enable the post-holder to undertake the new or varied work.

The Strategy and Service Development Leadis a key advocate for The Brazelton Centre UK and is expected to display the highest levels of personal and professional integrity at all times and to always act in a way which reflects positively on the organisation. 

Further details about the Centre can be found on the Brazelton Centre UK website.

For more information about the post and informal discussions, please contact Inge Nickell, Director of the Brazelton Centre UK.

Please refer to the attachment for person specifications. 

Right to Work in the UK: Applicants must have the right to work in the UK.Proof of eligibility to work in the UK will be required from candidates who are shortlisted for interview.

Interview date is on the 30th June 2026 in Cambridge in person. 

Do you have a background in supporter care with a passion to deliver excellent Supporter Experience by utilising data? Have you developed procedures to ensure the compliant processing & reconciling of income? If so, come and join our London team and contribute to the incredible work that we do across Sue Ryder.

The Supporter Services Executive (Gifts & Income) will be a key team member of a busy Supporter Services & Standards Team in London.

You will be responsible for:
• Leading on the day-to-day operational management of activities within the Gifts & Income Team.
• Processing and reconciling income for the Fundraising directorate at Sue Ryder, including both electronic and physical donations,
• To help and guide other income processing activities carried out across Fundraising.

The successful candidate will also work closely with the Supporter Services Team Leader (Gifts & Income) on the management of donation compliance and best practice at Sue Ryder.

This is an excellent opportunity for a capable and proactive individual to take the next step in advancing their career.

Minimum Essential Criteria
• Experience of working within a donation or income processing team
• Experience of carrying out income reconciliation processes
• Experience of designing and implementing basic processes and new ways of working.
• Experience of working on a CRM (Raiser’s Edge or RE NXT desirable)
• Experience of working to and reaching SLAs/KPIs to show good performance
• Experience of carrying out quality checking procedures desirable
• Understanding the importance of placing the supporter experience at the heart of everything we do
• Excellent attention to detail and a strong standard of numeracy

Desirable Criteria
• An understanding of policy and compliance within a fundraising context
• A good understanding of GDPR
• A good knowledge of HMRC Gift Aid procedures and rules

Competitive Benefits Package
- 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time)
- Company pension scheme
- Staff discount with thousands of retailers
- Refer a Friend scheme - £250 payment
- Enhanced maternity, paternity and adoption pay
- Enhanced sick pay
- Electric Vehicle Scheme
- Healthcare Cash plan, to claim back costs of routine healthcare
- Death in Service benefit
- Staff discount of 10% on new goods online 
- Structured induction programme and learning and development opportunities.
- Access to Employee support programme
- and lots more. Please visit our careers website for the full list.

Closing date: 11th May
Interview date: TBC

We reserve the right to close this advert prior to the closing date should we feel we have a sufficient number of suitable applications.

If you want more than just a job, we want you.
Join the team and be there when it matters.

Our commitment to equity, diversity and inclusion

At Sue Ryder, we recognise that a diverse workforce allows us to provide the best care and support. We are committed to encouraging equity, diversity and inclusion among our workforce, and eliminating unlawful discrimination.

We welcome applications from people from Black, Asian and Minority Ethnic communities, LGBTQ+ individuals, those from lower socio-economic backgrounds, and those living with disabilities.

As a Disability Confident Committed employer, we’re proud to support the ‘Offer an Interview’ scheme. This means we will offer an interview to all disabled applicants who best meet the minimum essential criteria for the role.

We use inclusive recruitment practices including sharing interview themes or questions in advance, offering remote interviews where needed, and other accessibility support.

Once in post you’ll have access to staff and volunteer networks for LGBTQ+ colleagues, ethnic diversity and equity, people with disabilities, and women and non-binary individuals, plus an Inclusion Passport to record and carry your workplace adjustments.

Join us in creating a culture where everyone feels respected, valued, and able to thrive.

Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. We are there when it matters.