Digital programme manager jobs

We're the UK's specialist blood cancer charity and our vision is clear: we’re here to beat blood cancer. We fund world-class research; provide information and support to patients and their loved ones; and raise awareness of blood cancer.

We’re looking for a Health Content Designer to join our team and create trusted, high-quality information for people affected by blood cancer.

In this role, you’ll be responsible for the creation and continuous improvement of our health information at every stage of the user journey. You’ll design content that’s data driven and responsive to user needs. You’ll work across a range of formats and channels to help us maximise our reach and engagement with the blood cancer community.

You’ll collaborate with users and clinical experts to ensure our information is accurate, relevant, evidence-based and accessible. You’ll use your content design skills to help anyone affected by blood cancer access the information they need.

If you have content design experience within the health sector and can demonstrate strong writing skills across a range of media, we’d love to hear from you.

This role requires travel to London for key in-person activities, including team, departmental and organisational away days. Additional travel may be required for meetings, workshops or collaboration.

We are committed to actively promoting equality, diversity, and inclusivity. In line with our strategy we welcome approaches from individuals from underrepresented groups, including minority communities, and applicants with a disability, to better reflect the community we serve and help broaden our perspectives.

Are you a creative thinker with strong art direction skills and a passion for producing work that makes an impact? Join Shelter as a Creative (Art) and help shape bold, compelling campaigns that raise awareness and inspire action to end the housing emergency.

About the role

We’re looking for a Creative (Art) to join our award-winning in-house creative team. This is your chance to shape compelling campaigns that inspire action, drive awareness, and create a tangible impact. You’ll bring a unique blend of big ideas, strategic thinking, and hands-on art directional skills to ensure Shelter’s messages resonate powerfully across all platforms. 

Role specifics

We’re looking for a talented Creative with a strong art direction background who can take ideas from concept through to high-quality final design. You’ll have experience delivering a wide range of creative work in a fast-paced environment, with excellent attention to detail and a strong understanding of brand guidelines. Confident using tools such as Photoshop, Illustrator and InDesign, you’ll create fresh, engaging concepts and polished visuals across print and digital, working to tight deadlines and supporting a variety of teams. You’ll also have a good eye for trends and visual craft, and be comfortable contributing to pitches, ensuring all work is impactful, on-brand and consistently delivered to a high standard.

Apply to be part of our team and be the change you want to see in society.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About the team

As our Creative (Art), you’ll be joining a friendly in-house, talented and dedicated team who’ve recently won In-house agency of the year at the Drum awards. 

You’ll be collaborating with Social, Brand, Media and marketing teams to deliver creativity to highest standard across all areas of our communication.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. 

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Victim Support is seeking a committed and detail-focused Team Leader to help coordinate and maintain excellent support for witnesses within the busy Court environment at Stoke Crown Court and North Staffordshire Justice Centre. You will play a vital role in supporting the Deputy Team Leader, volunteers, and wider service ensuring witnesses receive timely, compassionate, and effective support throughout their justice journey.

This role is permanent working 37.5 hours per week covering Stoke Crown Court and North Staffordshire Justice Centre.

Are you an organised, proactive individual with a passion for supporting victims and witnesses as they navigate the justice system? Do you enjoy working collaboratively, ensuring high-quality service delivery, and supporting others to perform at their best?

If you thrive in fast-paced environments, have strong communication and data-handling skills, and are motivated by service excellence, we'd love to hear from you.

Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all  nations, delivering community nursing and hospice care, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end of life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness they’re likely to die from.

The purpose of the PR & Media team is to support the vision and values that enable Marie Curie to deliver its organisational strategy and strategic goals: 

• To grow our influence, scale and impact to reach more people
• To grow our brand voice and influence thinking around end-of-life experience 
• To build integrated place-based end of life services 
• To build financial sustainability and grow our income.  

Your role

As a Regional PR & Media Lead for London, South East, East of England & Midlands, you will play a crucial role in raising the profile of Marie Curie amongst key target audiences by developing and delivering projects that command media attention and coverage. You will work with the media to shape major fundraising and influencing campaigns and build our brand.

You will ensure excellent PR support for our integrated place-based end-of-life services. Seeking to strengthen our regional and local voice and influence thinking around the end-of-life experience.

This is an ideal opportunity for someone with substantial experience in public relations (in-house or agency) who wants to take the next step in their career in one of the UK’s largest charities.

Key requirements:

• Experience in building strong relationships with key target journalists.
• Excellent knowledge of the media – print, broadcast and online.
• Excellent understanding of digital and social media.
• Influencing and negotiating skills – e.g. working with internal and external key contacts to ensure the right PR opportunities are prioritised and maximised. 
• Broad knowledge of the health and social care sector to ensure a competitive and relevant approach to media strategy development.
• Must be willing to occasionally travel across assigned regions.

Please see the full job description .

Salary: £36,900 per annum (+£3,500 London Allowance if applicable)

Contract: Fixed-term (12 months), full-time (35h per week)

Location: London (Hybrid). Home-based with 1-2 days a week in Head Office (One Embassy Gardens) office.

For this role, we can consider candidates based in London, Greater London and the wider South East. Must be within a reasonable commutable distance to the London Head Office. You will be expected to travel across the regions that you manage occasionally.

Application & Interview Process

• As part of your online application, you will be asked for a CV and supplementary details. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.
• Close date for applications: 10 May 2026. We encourage early applications as we may close the application process sooner once we receive a sufficient number of applications.

Benefits you’ll LOVE:

• Flexible working. We’re happy to discuss flexible working at the interview stage.
• 25 days annual leave (exclusive of Bank Holidays)
• Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
• Loan schemes for bikes; computers and season tickets
• Continuous professional development opportunities.
• Industry-leading training programmes
• Wellbeing and Employee Assistance Programmes
• Enhanced bereavement, family friendly and sickness benefits
• Access to Blue Light Card membership
• Subsidised Eye Care

At Marie Curie, our values are central to everything we do. They guide how we care for people, how we work together, and how we make decisions every day. We are committed to creating a workplace that is safe for everyone — staff and volunteers alike — supportive, inclusive and rewarding.  We take stringent steps to ensure that anyone who joins our organisation are suitable for their roles and are committed to safeguarding all our people from harm. We actively consider our impact on the planet, embedding sustainability into everyday decisions to create a lasting, positive difference for the individuals we care for and the world we share.

We believe everyone should have the opportunity to thrive and fulfil their potential. Marie Curie is deeply committed to diversity, equity and inclusion, recognising both the social justice imperative and the strength a diverse workforce brings.  We actively encourage applications from people of all cultures, perspectives and lived experiences.

We are happy to make reasonable adjustments throughout the recruitment process. If you require any support, please contact us at .

Every application we receive is personally reviewed by a member of our Talent Acquisition team, and in return, we ask that your application authentically reflects you — your experience, perspective and voice.

We are looking for an experienced professional with a blend of communications and media experience who can push forward a union-led strategic communications agenda, and who can also enhance the ITF’s position in the media as the global voice of transport workers. This hands-on role will span communications and media work across the ITF.

You will be part of a team delivering solidarity and support to local, national and global disputes, building communications that reinforce the critical role of transport workers around the world, developing strategies to support union-led policies on everything from health and safety to sustainability, and raising the volume on the global struggle to advance the rights of transport workers everywhere.

Working as part of a multi-disciplinary team, this role will work collaboratively to implement communications strategies for the ITF’s industrial work programmes and their priority campaigns. The role will include targeting diverse audiences including transport workers, employers, media, policy makers and political leaders. The role will also play a crucial role in ensuring that industrial priorities and issues are reflected and integrated in organisation-wide communications.

The Communications and Press Officer will lead on the implementation of the ITF’s global media strategy: the role is pivotal to securing media coverage that raises awareness of the work and priorities of the ITF internationally, across broadcast, print, online media and trade press, while also monitoring the media coverage we gain, evaluating impact and providing insights to help shape future media work.

The role will also be central to developing communications content across the ITF’s industrial sections, from website news stories to in-depth reports and communications support for ITF conferences, meetings and other events: you will need to be able to develop expert knowledge of policy and industrial issues facing transport workers, and effectively interpret and analyse issues and challenges and translate them into compelling and engaging communications outputs.

We are looking for someone who is able to develop, manage and maintain strong relationships and operate in a politically charged environment, someone who has a growth mindset, thinks globally, works with a relational approach, is receptive to feedback, actively values diversity, and who acts with integrity and transparency.

If you’re driven to improve the lives and livelihoods of workers through undertaking innovative and bold communications work, we invite you to apply. 

About the team

The role of the ITF Communications Team is to elevate our work on global issues and drive collective action to improve the rights of all transport workers.

The Communications Department leads strategic thinking around communications across the ITF’s industrial sections, global regions and key areas of focus, including women and young transport workers, sustainability, health and safety, the future of work and supply chain accountability. The scope is vast.

You’ll join a team committed to using its skills and knowledge to push the envelope for worker and people-driven change ― working to advance the ITF’s current strategic directions:

• To grow and activate our membership.
• To position the ITF at the forefront of innovative campaigning.
• To influence global and regional policy.

The team sets and delivers strategic communications, setting the creative and strategic vision for digital engagement, content production, design, branding, media relations and building stronger networks and collaboration with our affiliated unions.

This position is based at our London headquarters, though we warmly welcome applications from candidates who would prefer to work from one of the ITF's regional offices around the world; in such cases, salary and benefits will be aligned with the relevant regional office location.

Established in 1999 SeeSaw Grief Support is an award-winning charity supporting children and young people in Oxfordshire who are bereaved or about to be bereaved. The work supporting children, young people and their families is delivered by a team of clinical staff and volunteers, who work with families in their own homes. Because of this regular travel is involved, often at the end of the school day. We regularly provide support for between 400-500 children and young people each year. 

Our clinical team of 5 practitioners, and 12 volunteers, is supported by our Clinical Data and Volunteer Manager. Due to increasing demand for our service, we are expanding our team and looking for a 6th practitioner to join us, focusing on direct work with bereaved children and young people, and those facing the death of a close family member. We are looking for candidates who have gained experience of working with children and young people in a range of settings. You are a good communicator and skilled at making and sustaining supportive relationships with children and young people to effect change.Our practitioners have a caseload of individual children and their families, and liaise with professionals from schools, health, social care and children and young people’s mental health services, as well as with our team of Volunteer Support Workers. You will be able to work collaboratively and on your own initiative, ideally have a qualification in health care, social work, counselling, psychological services or education; knowledge of therapeutic interventions in grief work would be helpful but not essential as training will be given. 

Men, younger people, and individuals from minoritised communities are underrepresented in our workforce and we are particularly keen to encourage applications from these groups.

If you feel you have the qualities to join our small friendly team doing vital work for children and young people in Oxfordshire, please read the job description and person specification below.

Interviews will be held on 9th June

This role is focused on delivery across London and requires regular in-person work with community partners, retailers and stakeholders. Candidates will need to be able to travel frequently and efficiently across London to meet the requirements of the role. We anticipate this will be most practical for candidates based within Greater London. 

Main Purpose of the Role 

We are seeking a dedicated, delivery-driven Project Support Officer to join our team, with a specific focus on hands-on, community-based project coordination. The Project Support Officer will play a key role in supporting, developing and delivering our Rose Voucher Programmes directly within local communities across London. 

Working directly to ARC’s Operations Project Manager, the Project Support Officer will be responsible for supporting projects through engagement with our local delivery partners. This will include working closely with early years settings and community organisations to support project delivery. The post holder will also be responsible for the development and maintenance of local retailer relationships, including engaging with Market Management Teams, supporting individual traders and retailers who are members of the scheme, and helping to identify new retail opportunities as required. 

The post holder must be comfortable working collaboratively with a wide range of partners, stakeholders and diverse communities, and should possess strong communication and relationship management skills. An organised approach to work and keen attention to detail will be essential to help support the charity’s activities over the coming years. 

Job responsibilities  

• Project Support– actively assist with the development, delivery and implementation of Rose Vouchers Programmes across London, working directly within local communities 

• Problem solving – in close collaboration with the Operations Projects Manager, investigate and resolve a varied range of issues in an efficient and constructive way, to support projects to succeed in ways that suit the needs of our varied communities.

• Engage with local partners – build and maintain strong working relationships with partners and stakeholders at the community level to ensure sustained involvement and support. This includes community organisations, local retailers, and local authority and public health staff.

• Ensure project targets are met but not exceeded (e.g. numbers of families actively supported by Rose Vouchers in each area) to balance strong delivery with working within budgets

• Support local projects to host and coordinate regular steering group meetings 

• Work with the Impact & Evaluation Manager to embed processes and procedures for data management and evaluation of project impact 

• Coordinate and deliver training for local project partners on how to deliver, monitor and manage the project locally and provide with required resources 

•  Support project partners in accessing and successfully using the charity’s digital project systems, including troubleshooting common issues.

• Support the distribution of monthly project data to funders and project partners 

• Support the development and administration of project toolkits for delivery partners

• Work with local partners and local authority teams to support the identification of potential new retailers

• Recruit and train new retailers and provide them with required resources and on-going support 

• Further responsibilities relevant to & commensurate with the role of Project Support Officer 

Person Specification  

Knowledge and skills (essential):  

• Project coordination skills and / or an organised and methodical approach to work and attention to detail 

• Experience working within diverse communities

• Good communication skills – written & oral – with the ability to communicate with diverse audiences 

• Practical IT skills and ability to learn new systems – MS Outlook, Excel, Word, and bespoke charity project management and reporting systems. 

• Experience working with groups who may have time constraints or specific communication needs, such as families with young children, or individuals for whom English is a second language 

• Relevant experience within the community, health, or social support sector or with transferable skills

• A commitment to the vision, mission, and values of Alexandra Rose Charity in its efforts to create a more equitable food system 

Knowledge and skills (desirable):  

• Knowledge (or interest in developing knowledge) of food & health issues in particular how inequality affects access to a healthy diet 

• Background in public health, social care, or nutrition. 

• Knowledge of food sector nationally especially from work with other third sector organisations and campaigns

Advice & Information Worker (Havering)

WORKING HOURS: 21 hours per week

SALARY: £27,196 pro rata; (£16,318 for 21 hours actual)

CLOSING DATE: Monday 1st June by 12pm

PROPOSED INTERVIEW DATE: Tuesday 9th June

Age UK Redbridge, Barking & Havering offers an Advice & Information service to support older people living in the boroughs of Redbridge, Barking & Dagenham and Redbridge which is free, independent and confidential to older people, their relatives, carers and friends. We offer support with benefits maximisation to make sure people receive everything they are entitled to, housing issues, social care needs, health and disabilities, advice on energy efficiency and fuel poverty, to assistance with form filling and leisure.

We are recruiting an Advice Worker to cover the London Borough of Havering. This role requires the worker to work independently and manage their own caseload but be part of the wider team and be aware of the other services provided by Age UK Redbridge, Barking & Havering. The post involves both office based, home visit and outreach work at a variety of locations across Havering. Good IT skills are required and familiarity with Charity Log would be useful as well as knowledge of relevant quality assurance systems.

To apply: Please check our website for further details and a full application pack

Completed application forms and Equal Opportunities Forms should be returned to admin using the email: admin or alternatively post to Gabby O’Neill Recruitment, Age UK Redbridge, Barking and Havering, 4th Floor, 103 Cranbrook Road, Ilford, Essex, IG1 4PU.

Harris Hill is delighted to be partnering with Maudsley Charity to recruit a Finance Officer. This is a strong opportunity for a part-qualified or early-career finance professional looking to gain broad exposure across financial accounting, reporting and business partnering within a purpose-driven organisation.

As Maudsley Charity continues to invest in innovative projects that improve mental health care for those who need it most, they are entering an exciting phase of growth and operational development.

To support this, they are seeking a proactive and detail-oriented Finance Officer to play a key role in strengthening financial processes, supporting robust reporting, and enabling effective stewardship of funds. Working closely with the Finance Lead, this role will help ensure the organisation’s finances are managed with accuracy, integrity and insight, supporting informed decision-making and maximising the impact of every pound invested.

Location: London, UK (hybrid working)
Salary: £30,000 - £35,000
Contract: Full time, permanent

About the role

A varied, hands-on position within a small, collaborative Finance team. You’ll support day-to-day finance operations while contributing to reporting, budgeting and project work.

Key responsibilities include:

• Maintaining accurate financial records and processing transactions
• Managing invoices, payments, and bank reconciliations
• Supporting monthly management accounts and reporting
• Assisting with budgets, forecasts and grant due diligence
• Contributing to audit preparation and fund monitoring
• Improving processes and supporting finance queries across the organisation

About you

• Part-qualified (AAT or studying ACCA/CIMA/ACA) or equivalent experience
• Background in a finance or accounts role
• Strong Excel and systems skills
• High attention to detail and accuracy
• Proactive, organised and keen to develop

This role would suit someone looking to step into a broader finance position with real variety and progression.

Closing date: 18th of May
interviews: Week commencing 1st of June (likely 4th of June)

Join our ‘Ask Us Anything’ webinar on Wednesday 13th of May at 12pm – 1pm. Link can be found in the information pack page 8.

Harris Hill is a certified B Corp™ and leading charity recruitment agency, committed to equitable and inclusive recruitment practices. Applications from all sections of the community are actively welcomed, regardless of age, disability, gender, race, religion, sexuality or other protected characteristics.

Lloyds Bank Foundation 

Strategic Communications Lead 

Starting Salary: £60,139 
Contract: Full-time, 18-month Fixed Term Contract (we are open to conversations about flexibility - so please ask) 
Location: London-based role with expectation of hybrid working from our London office 
 

About Lloyds Bank Foundation 

Lloyds Bank Foundation for England and Wales is an independent charitable foundation, backed by Lloyds Banking Group and the people within it. We want everyone to be in a good place - personally, in a home that’s a good place to live, and in a community that’s a good place to belong. 

We play our role by connecting and catalysing community-led change, providing the money, time, tools and connections that build organisations’ capacity and capability, to make people’s lives better and their communities stronger. 

We back people and communities across England and Wales, to make that happen, because when you back brilliant people, brilliant things happen. Our communities are full of ambitious, energetic and determined people stepping up to make their neighbours’ lives better and their communities grow stronger. Day in, day out. 

About the Role 

This is a key role supporting the transformation of communications across the Foundation. You will help shape how we engage, inspire and connect with priority audiences, ensuring our messaging is clear, consistent and impactful. 

As Strategic Communications Lead, you will play a central role in evolving how we communicate - strengthening our organisational narrative and supporting a shift towards more proactive engagement with new audiences, including colleagues across Lloyds Banking Group and wider stakeholders. 

This is a hands-on role with strategic influence. You will support the development of communications campaigns, processes and ways of working, while leading the delivery of the Foundation’s new website as a core part of our digital transformation. 

About You 

We are looking for someone with strong experience in strategic communications, campaigns or content-led roles, ideally within a complex organisation. You will bring experience of supporting organisational change through communications, alongside strong digital and project delivery skills. 

You will be confident working across teams, managing external suppliers, and developing clear, engaging messaging for different audiences. 

A commitment to equity, diversity, inclusion and belonging is essential. 

How to Apply 

Please click ‘Apply’ to be redirected to our website, where you can download the Candidate Information Pack and find details of how to apply. 

For an informal conversation about the role and application process, please contact our recruitment partner, Atkinson HR via the information in the Candidate pack.

Our Commitment to Diversity, Equity and Inclusion 

We hold Disability Confident Employer status (Level 2) and are working towards full status by 2027. If you are a disabled applicant and your CV and application answers clearly demonstrate that you meet the essential criteria, we will invite you to interview. 

We are committed to building a diverse team that reflects the communities we work with. We actively welcome applications from people under-represented in the charity sector, including Black, Asian and minoritised ethnic communities, disabled people, and those with lived experience of the issues our funded charities address. 

Key Dates 

Closing Date: Midday, Monday 25th May 2026 

Optional Q&A Session: Wednesday 6th May 2026 at 09:00-10:00 

First Interview: Thursday 4th June 2026 

Second Interview: Tuesday 16th June 2026 

The Senior Fundraising Executive (Grants) leads on bid-writing and relationship building with grantmakers (Trusts/Foundations/Public). The candidate will be a key player in the Grants team alongside the Director of Development (Grants/Major Gifts) and Development Officer. Create has seen its fundraising increase significantly in recent years, as it fulfils its ambitious plans to double its reach by its 25th anniversary in 2028. The Grants team is responsible for securing over 50% of the charity’s income, managing an extensive portfolio of T/F/Public funders, approaching a well-researched pipeline of potential funders, and researching prospects. The successful candidate will share Create’s commitment to the transformative power of the creative arts within community settings, with exceptional written and verbal communication, research, organisational and IT skills, and meticulous attention to detail.

Financial Wellbeing Coach

Part-Time

Home-based

The Financial Wellbeing Coach is a new post that will play a key role in strengthening the financial resilience of nursing and midwifery professionals. Working directly with individuals, the post holder will help Nurses, Midwives, Nursing Associates, Healthcare Assistants and Maternity Support Workers to build financial literacy, develop budgeting skills, set realistic financial goals, and improve money management. The role combines one-to-one coaching with group workshops and digital support, helping people to gain confidence in managing day-to-day finances and planning for their future. The post holder will work collaboratively with the Head of Services and Impact and the wider Cavell team to ensure our financial wellbeing support is impactful, accessible and evidence based.

This is a 2-year fixed term post, 15 – 18 hours per week. It can be home based or hybrid, although we would expect visits to our Redditch office at least once a month.

Main Responsibilities

Financial Coaching and Support:

• Deliver one-to-one financial wellbeing coaching to eligible beneficiaries.
• Support individuals to improve financial literacy, budgeting and goal setting.
• Help beneficiaries to develop practical money management strategies.
• Provide non-judgmental advice, education and encouragement to build financial confidence.
• Work with individuals experiencing financial hardship, vulnerability or stress with sensitivity and professionalism.

Workshops and Resources:

• Design and deliver group workshops / webinars on financial wellbeing topics.
• Contribute to the development of tools, guides and digital content to support financial education.
• Tailor materials to the needs of Nurses, Midwives and healthcare support staff across different career stages.

Service Delivery and Impact:

• Maintain accurate records of coaching sessions and outcomes using Salesforce.
• Contribute to monitoring, evaluation and reporting to demonstrate impact.
• Work closely with the Head of Services and Impact to refine the service based on insight and data.
• Ensure all support is delivered in line with Cavell policies, safeguarding procedures and best practice.

Partnership and Collaboration:

• Signpost individuals to specialist external services where appropriate (e.g. debt advice, benefits advice).
• Build positive working relationships with internal colleagues and external partners.
• Represent Cavell in relevant forums, networks or events as required.

Person Specification

Essential Skills and Experience:

• Experience of providing financial wellbeing, money guidance, coaching or advice.
• Strong knowledge of personal finance topics (budgeting, debt, savings, benefits, cost-of-living management).
• Excellent communication and interpersonal skills.
• Ability to engage empathetically with individuals facing financial difficulty.
• Experience of delivering one-to-one support.
• Strong organisational skills with ability to manage workload independently on a part-time basis.
• Ability to maintain confidentiality and professional boundaries.
• Comfortable using digital tools and platforms for remote delivery and record- keeping.

Desirable Skills and Experience:

• Relevant qualification in financial coaching, advice, money guidance or similar.
• Experience working within a charity, health, or social care setting.
• Understanding of the challenges faced by Nurses, Midwives and Healthcare Support Workers.
• Experience in monitoring and evaluating service outcomes.
• Experience of using Salesforce (CRM).

Personal Attributes:

• Empathetic, patient and non-judgmental.
• Commitment to equality, diversity and inclusion.
• Motivated by making a positive social impact.
• Collaborative and team oriented.
• Strong ethical values and integrity.

Benefits:

• A flexible, supportive working culture.
• 30 days of annual leave (including bank holidays).
• Up to an 8% employer pension contribution.
• Access to an employer assistance program.
• Enhanced sick pay (after probation).
• Enhanced family leave policies.

More details are available on the attached job description.

Please click on the 'Apply' button to download the full job pack.

Submit your CV of no more than two pages and maximum two page covering letter outlining your suitability for the role by 9am on Friday, 15th of May.

Role Location: Home Based

People living with Parkinson's value the services and opportunities Parkinson’s UK provides, delivered by committed and skilled colleagues, volunteers and partner organisations. Following an investment of 1.5 million we have the opportunity to build on the quality and reach of our community services. 

About the role 

You’ll provide high quality support to the communities of people affected by Parkinson’s in Hull and the East Riding of Yorkshire. As members of the Community Directorate we aim to reach out to and support people with Parkinson’s, their families, friends and carers. We enable the voice of people affected by Parkinson’s to be heard to improve services, inform our priorities and improve decision making locally.

Through community development we work in close collaboration with our Parkinson’s communities to bring change on the issues that matter most to people affected by Parkinson’s - whether directly or with their friends, family and carers.

What you’ll do:

• Provide first point of contact for new people affected by Parkinson’s wanting to engage with our community facing work in Hull and East Riding

• Organise online and in-person, internal and external meetings and events, including booking venues and refreshments, assisting with the production of materials, fulfilling mailings and taking bookings for our community development work across Hull and East Riding

• Support the development of new activities with our community in Hull and East Riding, by establishing contact with other organisations and individuals in the area

• Promote and market activities in local areas to ensure our community are aware of all the offers available to support them

• Engage directly and attend meetings of groups, branches, cafes, physical activity programmes in Hull and East Riding to ensure they are delivered effectively and we meet the needs of those people delivering and attending them

What you’ll bring:

• Excellent communication and interpersonal skills with the ability to influence and negotiate when required at all levels internally and externally

• Excellent administration and support skills, including note-taking, presentation preparation and a positive, assertive and resilient approach to prioritising and juggling varying pressures and conflicting priorities 

• Experience in coordinating multiple projects simultaneously that meet business requirements 

• Experience of developing and maintaining effective working relationships with all stakeholders 

• Experience of operating in a modern digital workplace, including using digital tools to work collaboratively and productively 

• Experiencing of managing data, records and details of programmes, projects and events and keeping these accurate and up to date 

This is an exciting time for Parkinson’s UK and we would love you to join us!

Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.

Interviews for this role will be held from 21 May, online via googlemeet.

The successful candidate will be required to:

• live in the area specified (Hull and East Riding) and be able to travel freely and flexibly around these areas and occasionally further afield without reliance on public transport

• provide their own broadband service with a minimum download speed of 2Mb 

• have a confidential space in which to work

• provide occasional cover on evenings, weekends, and/or Bank holidays

This role will require an enhanced Disclosure and Barring Service (DBS) check. You’ll be required to apply for one; refusal to do so will result in the offer being withdrawn. 

Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.

Job Description

Job Title: Parent Adviser – SEND

Responsible To: Senior Parent Adviser - SEND

Team Membership: Helpline/IAS- (Information, Advice and Family Support Directorate)

Hours: 28 hours a week (4 days)

Salary:

Scale 26

£ 36,242.00 - FTE

£ 28,993.60 – actual salary including inner London weighting

Contract:

Fixed term  – until 31 March 2027

Location:

Central London – Office N1 7EU.

(Hybrid working, 1 day working in office). Another working day in the office, will be needed during the induction and training period.

Job Purpose:

The post’s primary focus is to provide specialist education advice primarily by telephone and email, to parent carers with disabled children in the UK. The post holder will be working on the Contact national helpline service. Service hours are Monday to Friday 9.30am to 5pm.

Main Duties:

To respond professionally and with empathy to incoming calls, emails, web form and social media enquiries on SEND and related education issues.

To deal effectively with enquiries by offering specialist education advice, information and relevant signposting.

To provide, information and signposting on the wider concerns of families with disabled children including health and social care.

To build positive working relationships with colleagues, contributing to a culture of mutual respect, trust, and shared responsibility.

To work collaboratively as part of a team, sharing and supporting colleagues to deliver a reliable and responsive helpline service.

To respect diverse experiences and perspectives within the team and contribute constructively to problem‑solving and decision‑making.

To enter accurate enquiry data on the Contact database in a timely manner ensuring appropriate follow up actions to calls and accurate written notes.

To keep up to date on law and guidance relevant to education in England and to be aware of education law relating to Wales, Scotland, and Northern Ireland.

To communicate, be flexible and responsive, with team members, to ensure coverage of the helpline rota.

To ensure the helpline operates in accordance with confidentiality, safeguarding, privacy and data-protection policies and procedures.

To provide a high-quality service, with commitment to ongoing service development, improvement and good practice.

 General duties

In common with all Contact staff, the post holder will be expected to work in accordance with the aims of Contact and to observe the policy and procedures set out by the directors of the charity.

The post holder will be expected to assist with any reasonable duty at the request of the line manager for the post.

Staff will be expected to attend and participate in Contact staff meetings and the staff annual conference.

Staff will be expected to attend training events relevant to their specific responsibilities.

Staff will be offered supervision, support and annual appraisal incorporating their training needs.