Digital skills officer jobs

JOB TITLE

Project Manager & Operations Officer,

The BARBARA Alliance (3-4 days/week, Hybrid (1 day per week in person)

The jobholder will provide high quality Project Management and Operational support to the leadership team and Board of Trustees. The role combines organisation, communication, meeting & stakeholder coordination, and digital/social media support to keep projects on time, on budget, and up to agreed quality standards.

The BARBARA Alliance is a public-private initiative engaged by HM Government agencies to develop and implement a delivery plan, through engagement of a broad range of stakeholders, for the Dame Barbara Windsor Dementia Goals Programme.

REPORTS TO

Head of Operations 

LOCATION

Hybrid, with 1-2 days per week in-person attendance in Central London office.

CONTRACT

Fixed term initially for 6 months, 3-4 days per week, hybrid (1 day per week in person) with potential for permanent appointment. subject to funding. 

KEY RESPONSIBILITIES / MAIN DUTIES

Project Management, Planning & Governance

• Provide Project Management support for internal projects by maintaining documentation, tasks list and work progress trackers.
• Use project management tools to input, update, and archive project information.
• Help maintain risk and issue registers on behalf of the leadership team, highlighting and escalating issues where required.
• Ensure quality, compliance, and record-keeping requirements are met by in the preparation of documentation and reports.

Meetings, Events & Board Support

• Assist executive team with preparation for all Board meetings and Board Sub-Committees including management of Minutes and Action logs and Risk Register.
• Assist with the planning and delivery of internal events, workshops, and leadership sessions, by coordinating schedules, preparing agendas, managing logistics, and issuing invites.
• Capture meeting notes, actions, and decisions accurately, and provide clear follow-up information for leadership and project teams.

Communication & Reporting

• Support the preparation of reports, updates, and briefing papers by collating inputs, drafting content, and formatting to a high standard for leadership review.
• Assist with creating presentations, and analyses using Microsoft Office tools, ensuring leadership has professional and well-prepared materials.
• Help coordinate the flow of communication across project teams and stakeholders, ensuring updates are shared in a timely and consistent manner.
• Coordinate with the team to provide social media / digital communication support as needed: draft posts, maintain content calendar, monitor engagement.

QUALIFICATIONS, SKILLS & EXPERIENCE

Essential

• Familiarity with project management tools and methodologies such as Agile, Waterfall, Kanban, PRINCE2, or equivalents; practical experience using PM software (e.g. Asana, Monday, Trello, MS Project) or similar cloud based platforms.
• Relevant background in a project support, coordination, or assistant role where you have managed project workflows, tracked tasks and deliverables, ensured process compliance, maintained risk RAID logs and prepared accurate documentation and records.
• Strong time management and organisational skills with the ability to prioritise tasks, multitask effectively, and manage deadlines in a dynamic, small team environment.
• Project finance and analytical capabilities, including experience with budgeting, managing project costs, preparing financial reports, and using data analysis to monitor project performance and identify risks.
• Excellent written and verbal communication skills with a track record of producing clear, accurate reports, meeting agendas, presentations, and supporting senior stakeholders.
• Comfortable with end-to-end meeting and event organisation, including scheduling, logistics, attendee management, meeting notes and minutes preparation (including using AI meeting notes tools), documentation, and actions follow-up.
• Ability to work both independently and collaboratively, adapting flexibly to changing priorities in a small team setting, with a proactive, self-confident approach and sound judgment.
• Solid proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) and cloud based collaboration tools (e.g. Teams, Zoom, Asana).
• A genuine commitment to working within a charitable organisation, supporting the leadership team in making a real impact on dementia treatment and care.

Desirable:

• Experience working in the life-sciences industry or a not-for-profit organisation.
• Experience supporting social media and digital communications (e.g. drafting posts, monitoring engagement, content scheduling).
• Background in event coordination, workshops, or stakeholder engagement activities.
• Awareness of project management methodologies or formal training/certification. 
• Experience liaising with external partners or stakeholders.

Personal Attributes:

• Proactively anticipates needs and can identify potential issues before they escalate, proposing solutions independently and reducing the need for escalation.
• Reliable and trustworthy, able to consistently deliver on commitments with strong sense of ownership and accountability. 
• Meticulous attention to detail, ensures accuracy in work, particularly with documentation and communication, catching errors before external publication.
• Strong interpersonal skills, comfortable with engaging individuals and teams across all organisational levels (leadership, staff, trustees, external partners) with empathy and clarity. Adapts communication style and builds positive working relationships.
• Initiative and resourcefulness, showing willingness to go beyond responsibilities, identify gaps, and take practical action to resolve challenges collaboratively.

WORK PATTERN

• Flexible, between 3-4 days per week.
• Hybrid working, with one to two in-person days per week in Central London.
• Some flexibility may be required for meeting times / deadlines.

HOW TO APPLY

Please submit your CV and a short cover letter, explaining what excites you about this role and why you consider it suitable for you. 

CLOSING DATE

The closing date for receiving applications is 6pm on Wednesday, 19th August 2026.

INTERVIEWS

Interviews will be held in two stages, the first one online and the second in person, from the week commencing 24th August 2026.

About us

Medical Aid for Palestinians (MAP) works for the health and dignity of Palestinians living under occupation and as refugees. We are the leading UK charity delivering health and medical care to those worst affected by conflict, occupation and displacement in the occupied Palestinian territory and Lebanon.

About the role

We're looking for a Senior Supporter Acquisition Officer to help lead MAP's supporter recruitment programme at a pivotal moment for our work. You'll take the lead on multi-channel acquisition campaigns spanning DRTV, inserts, press advertising and new product development — recruiting new cash, regular and Zakat givers to MAP — and play a central role in our integrated campaigns during Ramadan and winter.

This is a role with real scope: you'll shape the strategic direction of our Individual Giving acquisition programme, lead the development of new regular giving products such as value exchange and lead generation, and build the processes that let our team deliver ambitious, high-impact campaigns. 

If you're a direct marketing or acquisition specialist who wants your skills to translate directly into lifesaving healthcare for Palestinians, this is your chance. 

As you will have seen from the role profile, this post requires a minimum of two days per week in our London office. 

MAP has a flexible working policy to support employees with additional needs, caring responsibilities etc. However, it will not be possible for this role to be completely

About you

What you'll do

• Lead the delivery of regular giving and cash acquisition campaigns across DRTV, inserts, press and other channels, from briefing through to review
• Develop acquisition journeys for regular givers in collaboration with the supporter retention team
• Play a central role in high-profile integrated campaigns during Ramadan and winter
• Help shape the strategic direction and annual plan for MAP's Individual Giving acquisition programme
• Lead the development of new regular giving products, including value exchange and lead generation
• Build and run testing plans to identify and scale what works
• Improve internal and agency processes, including content sourcing and sign-off pipelines
• Manage day-to-day relationships with media, print, fulfilment, telemarketing and creative agencies
• Support budgeting, forecasting and performance reporting

What we're looking for

• Proven experience managing Individual Giving campaigns, with a track record of meeting and exceeding targets across channels such as print, TV, telemarketing and/or digital
• Strong project management skills, with confidence managing complex campaigns end-to-end
• A strong eye for creative and storytelling, with an understanding of dignified, response-driving creative
• Strong analytical skills — ability to turn data from multiple sources into clear, actionable reporting
• Demonstrable experience influencing and managing stakeholders, internally and externally
• A good understanding of GDPR and the Fundraising Code of Practice
• Experience in a charity, humanitarian or campaigning environment is a plus, but not essential 

RECRUITMENT PROCESS

Interviews will take place on Microsoft Teams. 

 How to Apply

Please submit your CV before the deadline of 12:00 noon GMT on 11th August 2026.

Equal opportunities

MAP aims to be an equal opportunities employer and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

Background checks

As an organisation MAP is committed to the welfare and protection of children and vulnerable adults. MAP will conduct appropriate background and references checks. Link in that safeguarding and ethical conduct.

Disclaimer

**MAP reserves the right to close this advert before the confirmed closing date when we are in receipt of sufficient applications.     
 

 **We would therefore advise interested applicants to apply as early as possible. Due to the high volume of applications, we receive, we are unable to respond to every application. If you have not heard from us within two weeks of the deadline, then you have not been successful in shortlisting

The Senior Email Channel Officer is a critical role and responsible for the end-to-end delivery of email and SMS communications, ensuring campaigns and automated journeys are planned, built, tested, and deployed on time. The role ensures supporters receive timely, relevant and engaging communications that strengthen their relationship with the charity and drive meaningful action. The post holder will have strong experience using email marketing platforms in achieving KPI’s such as improved campaign engagement metrics; improved automated journeys to increase retention, reactivation and income; delivering email accuracy and quality; and contributing to the overall Supporter Experience Strategy to build lifetime value through more supporters, staying longer and doing more.

This is a 9-month FTC

 Key Responsibilities:

 Campaign and Automation Journey Planning & Delivery

· Owning the end-to-end delivery of email and SMS campaigns, including planning, building and testing high-quality communications to support fundraising, supporter engagement and other organisational priorities such as newsletter updates, sporting, campaigning, and appeal actions.

· Advise and deliver automated email journeys that welcome, retain, steward and reactivate supporters, building performance knowledge and insight that can be replicated across different supporter products and journeys.

· Support the Email Channel Manager in the planning and prioritisation of the Email and SMS channel calendar, ensuring effective delivery of campaign activity.

· Work with data and CRM teams to improve trigger logic, personalisation and segmentation, using your audience understanding to incorporate targeting and personalisation using customer data and dynamic content logic.

· Ensure all communications meet agreed quality standards through rigorous pre-deployment testing, including content, personalisation, segmentation, links, rendering and customer journey checks.

· Advise on the integration of email within multi-channel campaigns (e.g. email, SMS, Whatsapp, direct mail, social and telephone)

· Manage campaign workflows and delivery timelines, working with stakeholders to ensure requirements, approvals and dependencies are clearly understood and delivered to schedule.

Reporting, Performance & Insight

· Monitor performance and continuously refine journeys to improve conversion, engagement and lifetime value.

· Work with Business Intelligence, Insight and Digital Analytics teams to produce regular reports on email performance, offering clear insights and recommendations.

· Use A/B testing, segmentation and behavioural insights to drive continuous improvement.

· Ensure activity aligns with KPIs around engagement, retention, income and supporter satisfaction.

 Data, Compliance & Quality Assurance

· Ensure all email activity is fully compliant with GDPR, PECR, consent and internal data governance.

· Working closely with the website team, carry out thorough QA across content, links, rendering and segmentation before deployment.

· Champion accessibility, inclusive language and best‑practice UX within email design.

Collaboration & Stakeholder Management

· Work closely with internal teams needing email support, advising on best practice, delivery approach and channel suitability.

· Build effective working relationships with stakeholders across fundraising, marketing, supporter engagement, data, digital and analytics teams.

· Translate campaign briefs and business requirements into actionable delivery plans, providing expertise on channel capabilities, timelines, segmentation and automation.

· Liaise with platform and technology partners to troubleshoot issues and support continuous improvement.

Platform & Technical Ownership

· Strong use of ESP email and automation platforms such as Dotdigital, Salesforce Marketing Cloud, or equivalent to build and optimise emails and journeys.

· Support the development of templates, modules, reusable assets and stronger processes. Contribute to platform migrations or upgrades, ensuring smooth transitions and improved capability.

· Identify and implement workflow improvements between the Supporter Experience and Data teams to increase effectiveness and reduce lead times for campaign deployment.

Continuous Improvement & Ways of Working

· Work alongside another Senior Email Officer with championing email channel best practise to uphold high quality assurance and executional standards.

· Act as a trusted channel specialist, advising stakeholders and ensuring communications are deliverable, compliant and customer-focused.

· Create and maintain documentation of learnings, processes, ways of working and results where required.

· Identify opportunities to improve campaign workflows, automation and operational efficiency.

Knowledge, Skills and Experience:

· Significant experience delivering end-to-end email and/or SMS campaigns and automated journeys in a fundraising, marketing or digital environment.

· Strong experience building, testing, quality assuring and deploying customer communications.

· Hands‑on experience with email marketing platforms and CRM systems.

· Proven track record of improving performance through testing and optimisation.

· Experience working with stakeholders to plan and deliver campaigns from brief to execution.

· Experience working with data teams and segmentation logic.

· Familiarity with behavioural insights or loyalty‑building techniques.

· Strong understanding of email best‑practice, including accessibility, personalisation and UX.

· Knowledge of GDPR, PECR and data governance standards.

· Strong attention to detail with the ability to conduct thorough testing and quality assurance across customer communications.

· Strong analytical skills with ability to turn insight into action.

· Have experience with interpreting and using reporting tools (Google Analytics, PowerBI, Lookerstudio or equivalent).

· Ability to manage multiple projects with competing deadlines.

· Ability to work collaboratively across teams and managing stakeholders.

· Comfortable working autonomously, prioritising delivery.

· Proactive mindset, self-starter and passionate about customer-first communication.

· Excellent attention to detail and organisational skills.

Additional Information:

Ways of working:

As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa £37,000 per annum, plus benefits.

Please download the Vacancy Pack on our website for more information.

The closing date for applications is the 9th August 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential.  We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.

As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us at via our website. 

How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.

About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure.  Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. 

Are you a talented storyteller?  

Rainbows Hospice for Children and Young People is looking for a skilled communications professional to join our Marketing and Communications Team. 

Alongside your experience in communications, journalism, PR, content creation or digital marketing, you’ll have excellent writing skills, strong interviewing ability and a real instinct for finding and shaping powerful stories. You’ll also be someone who enjoys working independently, spotting opportunities and creating high-quality content that connects emotionally with audiences. You’ll have excellent organisational skills, able to balance priorities, and maintain accurate records and media consents. 

This is an exciting opportunity to help shape how Rainbows tells its story across the East Midlands raising awareness of our specialist care and inspiring support for babies, children, young people and their families. You’ll lead on sourcing and developing stories from families, supporters, staff and stakeholders, creating publish-ready content across PR, web, email, social media, and fundraising campaigns. 

You’ll be joining us at a time when storytelling is becoming increasingly important to our fundraising, digital engagement and public awareness. We’re looking for someone who understands how to create sensitive, audience-focused content, and who can adapt their writing style across multiple channels and audiences. 

Working as part of a collaborative Marketing and Communications team, your role will include interviewing families and supporters, writing compelling stories and press releases, supporting campaign content, helping develop digital-first storytelling approaches, and building a strong pipeline of stories, quotes, images and video content for use across the organisation. 

You’ll need excellent organisational skills, with the ability to manage multiple priorities and proactively drive a pipeline of stories across a range of projects and campaigns. We’re particularly interested in candidates who can think creatively by identifying new story angles, developing alternative content routes, and helping us diversify the voices and experiences represented across our communications.

You’ll also work closely with the PR Manager and Income Generation and Marketing Directorate to support regional media activity, fundraising campaigns and digital communications. 

This role would suit someone with solid experience in communications, public relations or journalism. Experience within a hospice or healthcare setting is welcome, but not essential. What matters most is your ability to write high-quality, compassionate and impactful content. 

Working for Rainbows 

Rainbows supports babies, children and young people with serious and terminal conditions, helping families make the most of every moment together. 

Our care reaches across the East Midlands wherever families need our support from homes, hospitals and community settings to our hospice in Loughborough. 

We have a strong culture built around compassion, collaboration and expertise, and we’re proud to have been the first children’s hospice in England rated ‘Outstanding’ across all five CQC domains. 

What we can offer you 

· A supportive and collaborative team environment 

· Flexible and hybrid working opportunities 

· Ongoing professional development 

· The opportunity to create meaningful work that directly supports fundraising and family care 

· A varied role with scope for creativity and innovation 

· Free onsite parking at the Hospice, Lark Rise, Loughborough.

· Bupa Healthcare cashback plan.

· Life Assurance.

· 27 days holiday plus bank holidays.

· Contributory pension scheme or Salary Sacrifice Pension Scheme

Please review the Job Description and Person Specification attached for full requirements of the role. 

Join the Commonwealth Foundation at an exciting moment as we launch our new 2026–2031 Strategy with a renewed focus on the value of both our Advocacy and Creative approaches.

Location: Central London (Hybrid)
Annual Salary Range: £40,612 to £45,079 per annum
Closing date: 19 August, 1pm BST
Contract: Permanent / Full-time (35 hours per week)

We are seeking an experienced and collaborative professional to support the delivery of the Foundation’s Advocacy and Creative Programme. They will contribute to flagship initiatives, including the Commonwealth Short Story Prize and adda, our online literary magazine. The postholder will also deliver creative outputs linked to advocacy priorities, and other high-profile activities that engage civil society, creative practitioners and partners from across the Commonwealth.

This is an opportunity to work at the intersection of creativity and advocacy, supporting programmes that amplify diverse voices, foster dialogue and contribute to the Foundation’s wider strategic objectives.

As Senior Programme Officer, you will play a key role in delivering creative projects and initiatives, managing relationships with writers, artists and partners, and ensuring the effective coordination of programme activities. Working closely with colleagues across the Foundation, you will contribute creative perspectives to advocacy platforms and help strengthen engagement with creative communities across the Commonwealth.

This is a great opportunity for someone who thrives in a collaborative and international environment, enjoys working across a range of creative projects, and is passionate about using creativity to support civic participation across the Commonwealth.

We are looking for someone who: 

• Has experience delivering creative, cultural, advocacy or engagement programmes in an international, civil society or not-for-profit context
• Combines strong project management and organisational skills with a creative and collaborative approach
• Builds effective relationships with writers, artists, partners and stakeholders across diverse cultural contexts
• Is confident in handling multiple priorities, coordinating complex activities and delivering high-quality outputs to deadlines
• Brings creativity, initiative and sound judgement, with a strong interest in storytelling, civic participation and amplifying diverse voices

Working with us

We aim to create an environment where everyone can contribute at their best. Our hybrid working model combines the benefits of both office-based and remote working inclusively and flexibly.

Staff work from the office for at least five days per fortnight, including Wednesdays as an all-staff day. This role is offered on a permanent full-time basis; however, flexible working arrangements can be discussed as part of the recruitment process.

Our offer to you

We offer a competitive benefits package designed to support staff wellbeing, work–life balance and longer-term financial security. This includes:

• 30 days of annual leave, alongside public holidays and privilege days
• Hybrid and flexible working arrangements
• Private medical and dental insurance
• Life Assurance
• Enhanced sick pay
• Enhanced family leave and pay
• Learning and development opportunities
• A supportive and inclusive working environment

How to apply

To apply, please submit your CV and a supporting statement demonstrating, with relevant examples, how your skills, knowledge and experience meet the requirements set out in the person specification. Please follow the link below to submit your application.

Please note that we cannot consider incomplete applications.

Shortlisted candidates will be contacted within two weeks of the closing date and invited to a first-stage online interview.

Full details of the Job Description, Applicant Information Pack, and Behavioural Competencies Framework can be downloaded using the links below.

For queries, please contact our Recruitment Team. Contact details are availble on our website and in the Applicant Information Pack.

Eligibility

To be considered for this role, candidates must have the right to work in the UK. You will be asked to confirm your right to work as part of the application process.

Selection process

First Interview dates: w/c 7 September

Candidates successful at the first interview will be invited to attend a second-stage interview in person.

 Second interview dates: TBC

 Equity, Diversity and Inclusion

The Commonwealth Foundation values diversity of thought, background, identity and experience, recognising that inclusive teams strengthen organisational effectiveness and impact.

We are committed to creating an inclusive working environment where differences are respected, contributions are valued, and everyone is supported to thrive. We particularly encourage applications from individuals from historically marginalised and underrepresented groups.

If you require reasonable adjustments at any stage of the recruitment process, please contact our Recrutiment Team (contact information available on the website and in the application pack). We will work with you to provide appropriate support.

We're looking for an experienced money advice professional who is passionate about making a real difference to people's lives. You will have a minimum of two years' experience delivering money and debt advice, with the ability to support, motivate and develop others. Whether you're an experienced Team Leader or ready to take the next step in your career, you'll be committed to delivering high quality, person-centred services and achieving the best outcomes for clients. This role is about more than managing performance. It's about leading by example, supporting people experiencing financial hardship, poor mental or physical health, trauma, disability, homelessness or digital exclusion, and helping your team deliver flexible, relationship-based support. We're looking for someone who is compassionate, resilient, organised and solution-focused, with excellent communication skills and a collaborative leadership style, committed to continuous improvement and helping people build long-term financial resilience. 

This role forms part of the Exeter Crisis & Resilience Fund partnership, delivered by Navigate, Churches Housing Action Team (CHAT) and Encompass Southwest – the collaboration is known as Wis£rmoney. Together, we provide a seamless service that supports residents from immediate financial crisis through to long-term resilience. Our partnership combines specialist money and debt advice, welfare benefits advice, housing support, homelessness prevention, trauma-informed practice and financial education to provide holistic support for people experiencing financial hardship. Rather than asking people to navigate multiple services, we work together to ensure they receive the right support at the right time, through a coordinated 'No Wrong Door' approach. 

The Crisis & Resilience Fund Team Leader will lead the delivery of the Exeter Crisis & Resilience Service, providing operational leadership to a multidisciplinary team delivering high-quality, person-centred support to residents experiencing financial hardship, crisis and multiple disadvantage. The postholder will line manage Navigate's Client Liaison Officers and the Money Advice Caseworkers employed by partners Churches Housing Action Team (CHAT) and Encompass Southwest to ensure a seamless, coordinated service that supports individuals from immediate financial crisis through to long term resilience. As Navigate's operational lead for the contract, the Team Leader will foster strong partnership working, maintain effective communication across organisations and ensure clients experience a consistent 'No Wrong Door' approach. Alongside leadership responsibilities, the postholder will manage a small caseload of complex clients, delivering FCA-regulated debt advice, welfare benefits advice, advocacy and holistic financial resilience support. They will provide guidance and oversight for complex casework, ensuring clients receive timely, flexible interventions tailored to their individual circumstances.

The Team Leader will champion Wis£rmoney’s relationship-based, trauma-informed approach, recognising that financial hardship rarely exists in isolation. By supporting staff to build trusted relationships with clients, remove barriers to engagement and address the wider issues affecting financial wellbeing, the role will help residents achieve sustainable financial stability, independence and resilience. The postholder will also be responsible for ensuring the service meets all contractual, regulatory and quality requirements, monitoring performance, driving continuous improvement and embedding innovative ways of working that enhance client outcomes while maintaining the personalised support that is central to the service model.

Key Responsibilities

Leadership and Service Management

• Lead Wis£rmoney's delivery of the Exeter Crisis & Resilience Fund service, ensuring a high-quality, person-centred service that reflects the partnership's shared values and objectives.
• Line manage and support Client Liaison Officers (2) and Money Advice Caseworkers (2), providing regular supervision, reflective practice, coaching and annual appraisals.
• Promote a positive, supportive team culture that prioritises staff wellbeing, continuous learning and high-quality client outcomes.
• Provide guidance and support on complex casework, safeguarding concerns and risk management.
• Lead by example, demonstrating relationship-based, trauma-informed approach to supporting people experiencing financial hardship.

Specialist Casework

• Manage a small caseload of clients with complex financial circumstances requiring specialist intervention.
• Deliver FCA-regulated debt advice, welfare benefits advice, budgeting support, income maximisation and advocacy.
• Develop personalised support plans that address both immediate financial crisis and longer-term resilience.
• Negotiate with creditors, landlords, utility providers and statutory agencies to achieve the best possible outcomes for clients.
• Support clients to access appropriate debt solutions, including Debt Relief Orders and bankruptcy where appropriate. 

Quality Assurance and Compliance

• Ensure all advice delivered by Wis£rmoney meets FCA requirements, Advice Quality Standard expectations and organisational policies.
• Carry out regular case reviews, file audits and quality assurance checks to maintain consistently high standards.
• Ensure accurate and timely recording of casework using AdvicePro and associated digital systems.
• Promote excellent information governance, GDPR compliance and safeguarding practice throughout the service.
• Support preparation for contract monitoring, audits and quality inspections.

Partnership Working

• Act as Navigate's operational lead within the Exeter Crisis & Resilience Fund partnership.
• Work collaboratively with Churches Housing Action Team, Encompass Southwest, Exeter City Council and other partner organisations to deliver a coordinated 'No Wrong Door' service.
• Build strong relationships with local agencies to improve referral pathways and client outcomes.
• Represent Wis£rmoney at partnership meetings, operational groups and multi-agency forums.
• Support collaborative problem-solving and contribute to the ongoing development of the partnership.

Service Delivery and Performance

• Ensure timely allocation of referrals according to client need, complexity and risk.
• Maintain oversight of client journeys, ensuring seamless transitions from crisis intervention to longer term resilience support.
• Monitor performance against contractual targets, quality standards and key performance indicators.
• Contribute to contract monitoring reports and evaluation, ensuring outcomes and impact are accurately recorded.
• Identify emerging trends, unmet need and opportunities to improve service delivery.

Outreach, Innovation and Continuous Improvement

• Promote innovative approaches that improve accessibility, efficiency and client outcomes while maintaining personalised support.
• Support the implementation of new systems, digital technologies and service improvements across the partnership.
• Encourage reflective practice and continuous improvement, identifying opportunities to strengthen processes and remove barriers for clients.
• Keep up to date with changes in legislation, regulation and best practice relating to money advice, welfare benefits and financial inclusion.

Safeguarding and Risk Management

• Ensure safeguarding policies and procedures are fully implemented across the service.
• Provide advice and escalation support for safeguarding concerns and high-risk cases.
• Promote safe working practices for staff delivering home visits, outreach and community-based support.
• Foster a culture where safeguarding, professional curiosity and client wellbeing underpin every aspect of service delivery.

Fundraising Officer

Fundraising & Engagement | Remote (UK-based)

Salary: £24,000 per annum (0.8 FTE, based on a full-time equivalent salary of £30,000)

Hours: Part time (28 hours per week to be worked over 4 or 5 days)

Location: Home-based in the UK with occasional paid travel to London

Contract: Fixed Term Contract until 30 June 2028 (with potential for extension)

Join Population Matters

We are a UK charity with a global remit. Our vision is of a world in which our human population lives fairly and sustainably with nature and each other.  As we enter an exciting new phase of growth and influence, we’re looking for a highly organised and efficient Fundraising Officer to support the delivery of our online and offline activities within a diverse fundraising portfolio.

About the Role

We are looking for an enthusiastic, efficient and experienced fundraiser who can adapt, react to and maximise income opportunities in a challenging fundraising landscape; someone who is genuinely excited about our vision and mission, can work independently as well as within a team structure and can translate our work into credible, effective and powerful fundraising messaging. Your primary focus will be driving our medium- to long-term income streams i.e. regular giving and legacies.

Important Information

· This is a UK-based role

· Applicants must have the Right to Work in the UK

· We are unable to offer sponsorship

 

Apply Now

If you’re ready to play a vital role in a purpose-driven organisation and help shape a more sustainable future, we’d love to hear from you. Please submit a CV (not more than 3 pages) and answer the application questions explaining your interest in this role and how you meet the criteria in the Person Specification. A cover letter is not required. 

Closing date: Tuesday 18th August 2026 at 09:00 (BST)

Population Matters is an inclusive and diversity-friendly employer. We are committed to equality, diversity and inclusion across everything we do. We welcome and encourage applications from people of all backgrounds and do not discriminate based on disability, race, colour, ethnicity, gender, religion, sexual orientation, age and all other categories protected by law. Please refer to our full EDI statement attached below this advert.

If you require any adjustments to make the process more accessible, or to arrange an informal conversation about the role, please see contact details within our EDI statement attached below this advert. 

Thank you for your interest in Population Matters.

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Finance Director  
22.5 hours per week (3 days) 
Salary: £37,800 per annum 
(Equivalent to approximately £63,000 full-time) 
Based in Leeds with flexible and hybrid working 

Advonet is an independent advocacy charity supporting people who may find it difficult to be heard, ensuring their rights are upheld and their voices are at the centre of decisions that affect their lives. 

We are seeking an experienced, qualified finance professional to join our Senior Leadership Team as Finance Director . This is a strategic role that combines financial leadership with oversight of IT, systems, data infrastructure and organisational resilience. 

Working closely with the CEO, Head of Business Development and Finance Manager, you will help ensure Advonet remains financially sustainable, well-managed and prepared for the future. Alongside responsibility for financial planning, governance, risk management, audit and Board reporting, you will lead work to strengthen our digital infrastructure, cyber resilience, data protection arrangements and organisational systems. 

This role will suit someone who enjoys operating at a strategic level, bringing clear judgement, constructive challenge and practical leadership. We are particularly interested in hearing from qualified accountants who have experience of supporting organisational change, overseeing systems and infrastructure, and working with senior leaders and trustees. 

Why join us? 

• Senior Leadership Team role reporting directly to the CEO 

• Opportunity to shape Advonet’s financial, digital and organisational future 

• Flexible and hybrid working 

• Up to 31 days annual leave plus bank holidays 

• Generous pension contribution 

• Health cashback plan and employee support scheme 

• Friendly, values-led and inclusive culture 

Key dates 

• Applications open: Monday 20 July 

• Closing date: Monday 17 August at 12 noon 

• Shortlisting: Friday 21 August 

• Interviews: Thursday 10 September in Leeds 

How to apply 

Please submit: 

• A CV 

• A covering letter of no more than 500 words explaining how you meet the requirements of the role and why you would be a good fit for Advonet 

• A completed diversity monitoring form

For an informal conversation about the role, please contact Angela Ellis, Chief Executive Officer. 

The Communications and Research Officer is a new post designed to help bridge the gap between the research and campaigning work of Drone Wars UK and our supporters and the general public. The role is split 50/50 between communications and research. The communications element combines social media activity, website content creation and email communications, helping to ensure our messages are communicated clearly, consistently and creatively across a range of channels.  The research element consists of undertaking a number of short-term specific research projects alongside participation in on-going longer-term research work.

This is an excellent opportunity for someone who enjoys creating engaging content as well as undertaking in-depth investigations that contribute to positive social change. In addition, the person appointed will take an active role in the forthcoming strategic review shaping the organisation’s work over the next few years.

Job Description

Communications

• To be responsible for Drone Wars UK’s website, managing regular content updates and improving the content, layout and structure.
• To schedule social media content and manage social media accounts to increase engagement and reach.
• To use appropriate design tools in the creation of content for website and all digital and public facing channels.
• To undertake email campaigns in conjunction with the staff team to promote our work and increase participation in events.
• To participate in engagement with legacy and new media alongside other members of the staff team in order to promote the work and campaign aims of Drone Wars UK.
• To undertake appropriate speaking engagements on behalf of DWUK.

Research

• To undertake specific pieces of research into the use of armed drones, autonomous weapons and the militarisation of space as agreed with the Director.
• To write and produce accessible reports, articles and briefings based on the research undertaken.
• To write appropriate copy for the website.
• To contribute to on-going research work by keeping abreast of new and emerging military technologies.
• To contribute to maintaining the Drone Wars UK internal information database 

General

•  To work collaboratively with the staff team to set priorities and to develop existing and future research projects and campaigns.
• To network with other communicators, researchers and campaigners working on these issues in relevant organisations. 
• To undertake tasks as directed by the Director to ensure the smooth running of the organisation.
• To participate in campaign activity to limit the harms caused by armed drones, autonomous weapons and the militarisation of space.

Person Specification

Knowledge and Experience

• A degree, preferably to Master’s level, or equivalent experience in a subject area relevant to the post (Essential).
• Three years experience of engaging in research work, preferably in the peace and security/human rights sector or similar field (Essential).
• Commitment to the aims and objectives of Drone Wars UK (Essential) 
• Demonstrable ability to write and express thoughts and positions clearly, succinctly and accurately in English in a variety of formats, including major reports (Essential).
• Hands-on experience of managing websites (WordPress) and utilising social media, email marketing platforms, and varied digital tools to drive engagement (Essential). 

Skills and Attributes

• Understanding of the on-going legal and ethical debate around the use of armed drones, autonomous weapons and/or militarisation of space (Essential).
• Ability to manage workloads and professional duties without day-to-day managerial oversight (Essential) 
• The right to work in the UK (Essential)
• Understanding of and commitment to equal opportunities (Essential). 
• Ability to work both independently and as a member of a team (Essential).
• Experience in engaging with legacy and new media to promote campaign objectives (Desirable). 
• Familiarity with national and international security issues and institutions (Desirable).
• Willingness to learn new skills and work co-operatively with others to build strong campaigns (Desirable). 

About Woman's Trust

The charity was established in 1996 to meet the gap in specialist mental health services. Woman’s Trust is led by and for women and aims to ensure that women affected by domestic abuse can live a life free from further harm and abuse. Our approach is trauma-informed and person-centred, empowering survivors on their journey to recovery from the trauma. We are committed to a positive, inclusive and equitable environment for our staff, service users and volunteers.

Alongside delivering our existing 1-1 counselling, self-development workshops and therapeutic support groups for women who have experienced domestic abuse, we are focused on developing our innovative mental health services for young women and girls, delivering new peer-led support groups and providing therapeutic groups to children and their mothers. We are also committed to developing further awarenessraising workshops and training for professionals, building on our research and policy to improve systems nationally.

About the role

The Finance & Operations Officer provides high-quality finance, operational and organisational support to ensure the effective day-to-day running of Woman's Trust. Working across both Finance and Operations, the postholder will maintain accurate financial records, coordinate operational systems and provide administrative support that enables colleagues to deliver high-quality services to women affected by domestic abuse.

Hours: Part-time, 28 hours per week (0.8 FTE).

Location: Woman’s Trust premises including co-location with statutory partners and community partnership  locations.Woman’s Trust operates a hybrid working model with a minimum of 50% to be on-site.

In return, we can offer:

• 25 days' holiday + 3 days at Christmas + Public holidays
• Hybrid & flexible working - office based with minimum of 50% of working hours in Woman’s Trust London office, we also support mutually agreed flexible working arrangements
• Cycle to work scheme
• Employee Assistance Program (EAP)
• Mandatory job-related training
• Individual staff professional development budget
• A caring, committed and highly collaborative environment
• Several social events/lunches per year
• Friendly, all women team

To find out more and apply with your CV, please visit our website via the apply button.  

Please note, CVs and cover letters should be sent in Word format.

Closing date: 14th August 2026.

Interviews will be held on a rolling basis.

Please note, this post is open to female applicants only – Equality Act 2010, Schedule 9, Part 1 applies.

Are you a data protection and compliance professional looking for a new opportunity? Would you like to work in a fantastic team in a leading UK charity?

We have an opportunity for an Assistant Data Protection Officer to join our team here at RBL on a permanent basis.

Supporting the Data Protection Officer and based in our Technology Operations and Security team, this role will see you working to ensuring RBLs compliance with all GDPR/data protection requirements. You will work across the RBL Group to promote awareness of data protection policies and procedures and will take action to ensure compliance with legislation, manage requests, triage and respond to breaches, manage reporting and communication internally and more.

This is an exciting time to join RBL as we deliver our new 10-year strategy. Our Technology Operations and Security team plays a key role in helping the organisation prioritise, deliver and embed technology and systems that improve how we can best support the Armed Forces community.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

Reporting to our Data Protection Officer, your key responsibilities will include:

- Accurately logging details of new requests for support received into the Data Protection inbox
- Receiving, acknowledging, and responding professionally to individual rights requests, working with stakeholders and database managers across the RBL group
- Providing professional risk-based and timely advice and relevant information to internal stakeholders and external parties in relation to all aspects of data protection
- Working with stakeholders to prepare formal lawful basis assessments, including legitimate interest and consent assessments, ensuring our lawful bases for processing personal data is suitable and appropriately documented
- Working with the wider legal team and the procurement team to support contracting arrangements across the RBL group, ensuring all data processing, retention and sharing is compliant with data protection legislation
- Supporting the preparation and delivery of bespoke training and drop-in sessions to colleagues across the Legion group, either in collaboration with the Learning & Development team or as requested by the DPO

You will be experienced in providing advice and guidance to colleagues on data protection matters and working in a compliance environment within a large and complex organisation, ideally in the not for profit sector. You will have solid knowledge and understanding of GDPR and Data Protection Act 2018 and the Privacy and Electronic Communications regulations 2003 and their application. You will have effective communication skills and be a confident communicator, able to confidently engage with a range of audiences.

You will be contracted to your home address, and you will perform most of your work remotely there, with occasional travel (incl. for monthly team meetings).

Should you wish to explore a London Head Office hybrid working contract, to include £4,452 London Supplement to salary, we are happy to discuss this at interview stage.

Employee benefits include –

- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Enhanced paid maternity, paternity and adoption leave
- Generous pension scheme with employer contributions ranging from 6% to 14%, depending on length of service
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see the Job Description attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

As part of our commitment to inclusion, we offer interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.

This is an exciting opportunity for an excellent communicator with experience in collaboration and partnership working who is keen to make good quality income maximisation advice and support accessible to families across Scotland.

As Development Officer (Income Maximisation in Schools) you will play a lead role in looking at the actions needed at different levels to sustainably embed advice in schools across Scotland. You’ll be involving and engaging schools, advice services and other partners to develop practical recommendations which can be used to improve provision nationally. You will also be helping to develop resources and professional learning to increase awareness and confidence in schools around financial entitlements and pathways to income maximisation support.

You will be based within the Cost of the School Day team at CPAG in Scotland and will work closely with Welfare Rights, Digital and Policy colleagues.

We welcome applications from individuals with the skills and experience outlined and we can be flexible about working arrangements. We operate a hybrid working system and would be happy to discuss any flexibilities required. CPAG is committed to equity, diversity and inclusion which you can read more about in the job pack.

For more information about this post and to apply, download the Development Officer (Income Maximisation in Schools) job pack and application form.

If you have questions or need specific arrangements or reasonable adjustments to take part in the selection process please contact us at.

Closing date for applications: 11.59pm 16 August 2026

Interviews will be held at our Glasgow office in person on: 25 August 2026 

ABOUT THE ROLE

The Fundraising and Marketing Assistant will play a pivotal part in advancing Off The Records (OTR) fundraising and marketing strategies. As OTR continues to grow, this position will be instrumental in expanding our online presence and ensuring we connect with a broad audience, including young people, families, professionals, and supporters of our mission. It’s an ideal opportunity for someone who is both creative and analytical, skilled in producing compelling content and using data to amplify digital impact. This role would suit someone who ideally has previous charity experience, can take initiative, think proactively, and confidently manage projects independently – qualities that are especially important in our small, dedicated team.

You’ll work on a wide range of projects, creating engaging content that aligns with OTR’s brand and values across our website, social media, and email campaigns. This includes developing multimedia content (including graphics, videos and blogs) to promote our work and highlight our impact in the local community.

From a fundraising perspective, you will support our fundraising activities and ensure efficient administration using the ‘Donorfy’ database. This includes leading on the stewardship of donors and community fundraisers, managing our fundraising CRM database, and working on small and medium-sized trust and grant applications. You’ll also support digital campaigns and new initiatives, to encourage sustained support for our work. You’ll directly help to secure the financial support needed to expand OTR’s services and reach more beneficiaries. In addition, you’ll analyse the performance of our digital channels – interpreting website analytics, social media metrics, and email campaign results – to provide recommendations that enhance our communications strategies and ensure ongoing impact.

This role offers the opportunity to make a meaningful impact within a supportive and passionate team. If you’re a skilled communicator driven by purpose, enjoy creating compelling digital content, building strong relationships with individuals, and using data to inform creative strategies, this could be the role for you.

JOB PURPOSE

The Fundraising and Marketing Assistant will play a key role in implementing OTR’s fundraising and marketing strategies. The role involves planning, creating, curating and managing high-quality digital content across our website, social media platforms and email marketing campaigns. Furthermore, you will support key areas of our fundraising strategy, including trust and grant applications, horizon scanning and ensuring excellent fundraising administration across all areas of activity.

This position is instrumental in supporting the Head of Fundraising in developing and strengthening OTR’s income streams and increasing awareness of OTR’s services through effective communications. 

SPECIFIC ROLE DUTIES

Supporting the fundraising strategy

• Support OTR’s donor and community fundraiser stewardship, through excellent communication and effective relationship management.

• Support the implementation of fundraising communications across channels.

• Support with small to medium size trust and grant applications, including horizon scanning.

• Support the stewardship of small and medium-sized trusts and foundations including scoping, applications, reporting and funder management.

• Create engaging content and campaigns to drive income generation.

• Help build the small pool of regular donors.

 

Website and CRM maintenance

• Work with OTR’s Head of Fundraising, Administrative Team Leader and web developer to update and enhance the OTR website.

• Monitor website performance, user engagement and SEO trends, suggesting and

implementing improvements to enhance user experience and visibility.

• Ensure our CRM (Donorfy) is utilised effectively to record, monitor and report on fundraising activity and income.

Social media

• Work collaboratively with the team, to contribute to OTR’s social media presence, by creating and scheduling engaging, accessible, and informative content that resonates with our audience and supports OTR’s mission.

• Identify new opportunities to grow OTR’s social media reach, building awareness of our services, fundraising and outreach work.

• Regularly report on social media performance, using insights to inform future content and strategy.

• Utilise paid ads to support activity, where relevant.

Email marketing

• Manage the planning, creation, and delivery of OTR’s quaterly email marketing campaigns, including newsletters, fundraising initiatives and service information and signposting.

• Ensure all email communications are engaging, well-structured, and in line with OTR’s brand and tone of voice.

• Assist in the promotion of key OTR events.

• Manage and grow OTR’s email marketing lists, ensuring they are up to date and GDPR compliant.

• Track and analyse the performance of email campaigns, providing reports and insights to the Head of Fundraising.

Content creation

• With support from the Youth Participation Officer and Youth Board, create engaging, accessible, and informative content for OTR’s digital channels, including the website, social media and email marketing.

• Develop multimedia content (for example, videos and graphics) to enhance OTR’s

communication methods and increase engagement.

• Contribute to blogs, news articles and case studies that highlight OTR’s work, impact and achievements in the sector.

Brand and tone of voice

• Ensure that all digital content aligns with OTR’s brand, tone of voice and style,

maintaining a cohesive and recognisable identity across all platforms.

• Promote OTR as the leading place to turn to for support, ensuring that our content

reflects our professionalism, reputation and expertise.

Analytics and reporting

• Use analytics tools to track the performance of OTR’s digital communications, including website traffic, email engagement and social media reach.

• Provide regular reports on digital performance to the Head of Fundraising, including insights and recommendations for improvement.

• Provide regular reports from the CRM and other online fundraising platforms to the

Head of Fundraising.

Promote

• Promote OTR as an exceptional and specialist charity.

Equality and diversity

• Promote good equality practice and play a key role in ensuring equality of opportunity in the workplace.

• Observe all relevant law relating to equality of opportunities.

• Encourage a working atmosphere where everyone is treated with dignity and respect.

Any other duties

• The post-holder will work collaboratively with all OTR Trustees, staff and volunteers to provide a seamless service.

• Any other duties commensurate with the post.

INTRODUCTION TO THE ROLE

iniva is seeking an experienced, thoughtful and collaborative Website & Communications Manager to join our team at a pivotal moment for the organisation. The role sits at the heart of Living Legacies: Collaboration, Community and Radicality, a four-year National Lottery Heritage Fund project that activates iniva’s archive and connects it with communities through exhibitions, events, podcasts, oral histories and digital resources. Working at iniva is dynamic, creative and purpose driven. As a small organisation, we value people who can work confidently on their own initiative while collaborating closely with colleagues, freelancers and partners. This part-time role (3 days per week) is offered as a fixed-term contract over four years, with responsibilities evolving across the project lifecycle — from strategy and planning in the early stages to website redevelopment, major public programmes and legacy outputs in later phases. The Website & Communications Manager will work closely with the Project Manager and wider team to support clear communication, shared understanding and joined-up audience engagement. The role plays a key part in shaping how audiences encounter Living Legacies and iniva more broadly, ensuring communications are inclusive, accessible and grounded in the organisation’s values. We’re looking for someone who cares about creating more equitable cultural spaces and enjoys sharing stories that connect artists, archives, and communities.

IDEAL CANDIDATE

This role would suit a practical and organised communications professional with strong writing and digital skills. You will be a confident and clear communicator, able to produce engaging, accessible content for a range of audiences across web, email and social media. You will have experience working with websites, including contributing to or supporting a WordPress (or similar CMS) website redevelopment, and be comfortable collaborating with website developers to deliver user-friendly, accessible digital experiences. You will bring the ability to plan and coordinate work across multiple projects, managing timelines, contributors and priorities effectively. Experience supporting or overseeing freelancers such as PR consultants, graphic designers, photographers, videographers etc or external partners is helpful, alongside a collaborative approach and good organisational skills. We are particularly interested in candidates who bring transferable skills from other sectors, along with curiosity, initiative and a willingness to learn. You should be motivated by working in a small, purpose-driven team and be committed to inclusive, accessible communication. This role supports a multi-year heritage project focused on the histories and practices of Black and Global Majority artists. We particularly welcome applicants with lived experience and/or a strong interest in these areas, and a commitment to inclusive, anti-racist and accessible communication practices. We know that no one will meet every requirement. If you meet most of the criteria and feel excited by the role, we encourage you to apply

Role Purpose

The Website & Communications Manager will lead iniva’s communications for a four-year fixed-term
project (3 days per week), with responsibilities evolving across the project — from setting up systems
and plans in Year 1 to delivering public activity, website redevelopment and legacy outputs in later
phases.

Focusing on Living Legacies, the postholder will lead communications activity to grow and diversify
audiences while maintaining strong engagement with existing audiences. They will manage a small
communications team, including the Communications Coordinator, and coordinate different
freelancers over the life of the project, such as a PR Consultant, Website Developer and Podcast
Producer to deliver clear, consistent and values-led communication across the organisation.
Working closely with a freelance Website Developer and internal teams, the postholder will oversee
the redevelopment of iniva’s website, ensuring it is accessible, user-friendly and supports the
project’s digital content and long-term needs. They will also work collaboratively with the Senior
Fundraising Manager, Project Manager and Project Curator to ensure joined-up, timely storytelling that
reflects the aims of the project and supports audience engagement.

Project Specific Duties

The duties below reflect the role across its four-year term. Activity in Years 1–2 will focus on
communications planning, audience development, team coordination and early digital work. Website
redevelopment (Years 2–3) and press activity for exhibitions (Years 3–4) will increase in later phases.
Not all responsibilities will be active at the same time.

Communications Strategy, Planning and Audience Development

• To review, refine and deliver the Living Legacies Communications Plan in collaboration with the wider project team, ensuring alignment with audience development goals, legacy planning and funder expectations.
• To lead audience development activity for Living Legacies, balancing growth and diversification with the retention of iniva’s existing audiences.
• To ensure consistent application of iniva and Living Legacies brand, tone of voice and values across all communications outputs.
• To establish and maintain communications systems, workflows and standards to support effective delivery across the team and with external contributors.
• To manage marketing, communications and documentation budgets ensuring activity is delivered within agreed resources for the organisation.

Website Redevelopment & Digital Experience

• To provide oversight of the redevelopment of iniva’s website (2027-2028), working closely with the Website Developer and internal stakeholders to ensure the site meets accessibility standards, audience engagement objectives and digital preservation needs.
• To manage the Website Developer and relevant budget lines to deliver a user-friendly, accessible website that supports archival access, digital outputs and the wider public programme.
• To ensure the website reflects the interpretive aims of Living Legacies and supports long-term access to project outputs, including oral histories, exhibitions and archival content.
• To gather and commission content from project partners and programme leads to ensure inclusive, participant-led storytelling is reflected across digital platforms.

Content, Campaigns & Creative Management

•  To oversee the creation, scheduling and publication of engaging digital content for Living Legacies, working with the Communications Coordinator across social media, email newsletters and website updates to raise awareness of the project, grow and engage existing and new audiences, and share stories, opportunities and project milestones.
• To commission and manage promotional materials, including digital and print assets, working with graphic designers, photographers, videographers and other freelance creatives to create compelling content that reflects the project's values and reaches diverse audiences.
•  To provide clear briefs, quality control and sign-off for commissioned content, ensuring outputs are on brand, accessible, high quality and delivered on schedule, and support meaningful engagement with participants, partners and audiences.
• To coordinate the promotion of project events and exhibitions, including digital and print listings, invitations, ticketing and on-site communications logistics, helping to maximise attendance, participation and the visibility of Living Legacies across communities and partner networks.

Monitoring, Evaluation & Reporting

• To oversee monitoring and evaluation of communications activity for Living Legacies, drawing on digital engagement data across web, email and social media platforms to understand audience reach, engagement and impact.
• To lead on communications-related reporting for senior management, the Board and funders, working with the Communications Coordinator to collate insights, data and evidence that demonstrate impact, learning and audience development.
• To use evaluation findings to inform ongoing communications strategy, audience development activity and project learning.

Collaboration & Internal Coordination

• To work collaboratively with the Project Manager, Project Curator, Senior Fundraising Manager and wider iniva team to ensure consistent messaging, joined-up communications and coordinated project delivery across all strands.
• To support shared understanding of communications priorities across exhibitions, podcasts, oral histories and community engagement activity, ensuring coherence of messaging and audience experience.
• To contribute to a culture of knowledge sharing, collective responsibility and values-led working across the organisation.

Press & Public Relations

•  To provide oversight and be the main point of contact for press and media activity for LivingLegacies, setting priorities, approving messaging and coordinating delivery with the Freelance PR Consultant, annually for three major project exhibitions and public programme (2027-2030).
• Liaise with external PR consultants to support programme promotion, ensuring assets and information are shared accurately and on time.
• To support the development and approval of press materials, including press releases and image assets, ensuring clarity, consistency and alignment with project messaging and organisational values.
• To oversee media listings, press scheduling and coverage tracking, using insights to inform future communications planning in consultation with the PR Consultant.
• To ensure compliance with funder branding and visibility requirements, including National Lottery Heritage Fund acknowledgement guidelines.

General Duties (In common with all iniva staff)

• To support the philosophy, aims and objectives of iniva and to champion its work.
• To promote and support equality, diversity and inclusion for all staff, contractors, volunteers and stakeholders.
•  To uphold collective responsibility, knowledge sharing and team working across the organisation.
• To contribute to, and follow iniva’s organisational policies and procedures, particularly policies relevant to your defined responsibilities and area of work.
• To ensure proper record keeping, filing and archiving of all communications and documentation related to your area of work.
• To engage in continuing professional development, seeking to stay up to date with developments and best practice in your area of work.

Note: This is a description of the job as it is at present constituted. It is iniva’s practice to examine job
descriptions regularly and to update them to ensure that they accurately reflect the job required to be
performed, or to incorporate proposed changes.

PERSON SPECIFICATION

The postholder for this role should demonstrate the following qualifications, experience, skills and
knowledge:

Essential

• Proven experience developing and delivering a communications strategy, ideally for cultural or heritage projects.
•  Experience in website development or managing website redevelopment projects, including working with web developers on design, UX, accessibility and audience engagement.
•  Strong copywriting and editorial skills, with the ability to produce clear, engaging and accessible content across platforms.
•  Experience creating and scheduling content for digital channels, including social media, email newsletters and websites.
•  Understanding of accessibility standards for digital content (e.g. WCAG 2.2) and inclusive communication practices.
• Experience in line management of staff and commissioning or supervising freelance creatives — including PR professionals, website developers, graphic designers, videographers, photographers and content producers — to deliver high-quality, on-brand and accessible content.
• Experience coordinating press and media engagement, including drafting press releases and managing listings.
• Ability to collect and interpret digital engagement data (e.g. social media insights, email performance, web analytics) for evaluation and reporting.
• Strong organisational and time-management skills, with the ability to manage multiple deadlines and priorities.
• Collaborative approach and experience working across teams to ensure consistent, values-led messaging.

Applicants do not need agency-level PR experience; experience of coordinating or overseeing
press activity within a wider communications role is sufficient. We are not expecting candidates
to demonstrate equal depth across all areas; instead, we are looking for a strong overall match
against the Essential criteria.

Desirable

• Familiarity with iniva’s mission, and an understanding of visual arts, archives or Black and
• diaspora cultural heritage in the UK. Experience promoting exhibitions, podcasts, or public programmes within an arts or heritage
• context.
• Knowledge of web content management systems (e.g. WordPress), email marketing tools
• (e.g. Mailchimp) and marketing management tools (e.g. SocialBee and Hootsuite).
•  Experience producing or editing visual content using graphic design tools (e.g. Adobe Creative
• Suite, Canva and Figma), with an eye for layout, accessibility and brand consistency.
•  Experience developing or applying audience development strategies.
•  Understanding of digital preservation principles for online content.
• Experience creating inclusive, participant-led storytelling in partnership with community
• groups.
• Confidence in briefing designers and overseeing the production of promotional materials
• across print and digital.
• Awareness of brand compliance and funder visibility guidelines (e.g. The National Lottery Heritage Fund).

Note: Applicants cannot be expected to be equally strong on all the above criteria, but to provide
evidence across the range, in varying strengths and combinations. iniva are committed to supporting
staff in training and support to achieve the standards required to undertake the role.