• Are you looking for volunteer roles ?

    Go to volunteering section

170 Director of programmes and fundraising jobs

Job Alerts On

Get job alerts sent straight to your inbox.

By clicking 'Create alert' you agree to the Terms and Conditions applicable to our service and acknowledge that your personal data will be used in accordance with our Privacy and Cookie Policy and you will receive emails and communications about jobs and career related topics.

You will now get the latest from this search sent to your inbox.

You can manage your job alerts by clicking here:

Upload your CV

Save time when you spot your dream job. Upload your CV with ease.

Upload CV
South London Refugee Association, SW16, London (Hybrid)
£67,500 per year
Lead our dedicated team to deliver vital support for South London’s migrant community.
Posted 3 days ago
Pembrokeshire and Carmarthen Mind, Multiple Locations (On-site)
£50,000 - £55,000 per year
We’re looking for an experienced, confident and compassionate leader who can balance people, purpose and performance.
Posted 2 days ago
Closing in 4 days
Battersea Dogs & Cats Home, Battersea (Hybrid)
£51,313 per year
Posted 6 days ago
Closing in 3 days
Harris Hill Charity Recruitment Specialists, London (Hybrid)
£62k - 65k per year
Posted 4 days ago Apply Now
Worker Support Centre, Perth (Hybrid)
£36,000 - £38,000 per year depending on experience
Posted 1 week ago Apply Now
Roshni Ghar, Keighley (On-site)
£42,000 per annum
Posted 1 week ago
Page 11 of 12
Hemel Hempstead, Hertfordshire (On-site)
Watford, Hertfordshire
Stevenage, Hertfordshire
Ware, Hertfordshire
£39,500 - £42,000 per annum
Full-time
Contract (Maternity cover 1 year, subject to extension )
Job description

Do you want to support people with mental health issues in a moment of crisis?

Are you calm, non-judgemental and able to work effectively with people experiencing distress?

If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.

Services Manager – Complex Needs & Community
Reference number:
381
Responsible to: Chief Operating Officer
Working hours: 37.5 Hours per week
Contract: Maternity cover 1 year, subject to extension
Rate of pay: £39,500 - £42,000 per annum
Working base: The Herts Mind Network Wellbeing Centre closest to home
Area covered: The role requires travel across Hertfordshire to our Wellbeing centres, community partnerships and external organisations

About Us

For over 50 years, we have supported the people of Hertfordshire with their mental health. We offer a range of Community Support services which provide advice, information, onward referral and holistic outreach support to people who are experiencing mental ill-health or who need help with their mental wellbeing. Our high quality services are flexible and we help people to resolve real-life difficulties and to improve their own independence, quality of life and wellbeing. Each year, we help 15,000 people experiencing mental ill health.

We are a local Mind, affiliated to national Mind, the leading mental health charity in England and Wales. This means that we are an independent charity responsible for raising our own funds through contracts, grants and fundraising.

About our Complex Needs & Community Services

The successful candidate will manage and develop the Complex Needs and Community Teams at Hertfordshire Mind Network. The Services Manager will be responsible for leading a variety of services currently including the Flourish (asylum seekers and refugees) contract and the Bounce Back (hospital services) contracts. As the services grow and develop, other services/projects may sit under this post.

About the role

The role requires travel across Hertfordshire to our Wellbeing centres, community partnerships and external organisations and is responsible for a team of staff and volunteers who work within Complex Needs and Community teams across Hertfordshire county.

As a Services Manager you will be an integral part of the Senior Management Team (SMT) and work in partnership with Complex Needs Team Leaders and the other Service Managers across the Charity. Reporting into the Chief Operating Officer (COO) you will be directly responsible for the efficient and effective delivery of two or more of our Services and a key member of the Herts Mind Network Safeguarding team.

Responsibilities of the post

  • Support the COO with effective running of the complex needs and community services.
  • Build strong relationships and liaise with commissioners and partner organisations.
  • Manage the Flourish contract
  • Manage the Bounce Back services which includes A&E link workers, Daylight service, Bounce Back Emergency Department services and Bounce Back inpatient services.
  • Work closely with all key delivery partners across the system to ensure the service is responsive, inclusive and easy to access.
  • Support the development of services by promoting and being responsive to changing needs.
  • Ensure the embedded influence & participation of lived experience and service users and to actively seek the views and feedback from clients in order to shape and improve delivery.
  • Oversee the recruitment and management of client facing staff.
  • Embed HMN Safeguarding policies and be a strong safeguarding level 3 champion and manage/support referrals.
  • Ensure all policies and procedures are current, understood by staff and that they are working within these policies and procedures.
  • Monitor outcomes and evaluate the service, ensure all KPIs are met.
  • Process referrals and manage and prioritise all administration tasks associated with the service, including Payroll and expenses submissions.
  • Be part of the Senior Management on call rota (out of hours), attend SMT meetings as required and support the work of the wider SMT.
  • Maintain and enhance service delivery standards and effectiveness.
  • Apply for funding bids where required and support the COO in writing bids for new projects
  • Contribute to the service development by working alongside the Directors to evaluate service delivery and produce progress and monitoring reports.
  • Support the management of other contracts when required by the COO

Benefits

  • Annual leave entitlement of 25 days per year pro rata, rising to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays).
  • Birthday leave day.
  • Cash plan health cover (after 6 months employment).
  • Eligibility for blue light card.
  • Employee Assistance Programme.
  • Ongoing training relevant to your role.

Being able to drive and having access to your own vehicle (or equivalent) is essential for this role.

Closing date for receipt of applications is Tuesday 13th October at 5pm
Interviews to be held week commencing October 19th.
N.B. Please quote reference number 381 when completing your application for this role.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation.

In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team.

No agencies please.

Organisation
Hertfordshire Mind Network View profile Organisation type Registered Charity Company size 51 - 100
Posted on: 17 September 2026
Closing date: 13 October 2026 at 18:00
Job ref: 167873_MD
Tags: Advice / Information, Social Care / Development, Advocacy, Care Management, Operations, Brand, Domestic Violence / Abuse, Engagement / Outreach, Gender / Gender Based Violence, Health / Medical, Helpline, Investigation, Justice, Mentoring / Coaching, Programme Management, Psychology / Therapy, Public Health, Safeguarding, Wellbeing, Social / Support Work