Director of supporter communities and groups jobs

We are looking for a dedicated and experienced Operations Manager to join our team in a pivotal leadership role. This is a fantastic opportunity to combine practical problem-solving with team management; ensuring we continue to run smoothly and support the highest quality of care and education for our children and families.

Since 1985, Easton Community Children’s Centre (ECCC) has been at the heart of our community, offering exceptional early education for children. Since 1999 we’ve operated out of our building off Russell Town Avenue, between Easton and Lawrence Hill. 

Key Information:
Salary: £39,550 (initial band) - see additional excellent benefits below!
Hours: 37.5 hours per week (Permanent Contract)
Location: Easton Community Children’s Centre, Bristol

Application deadline: 8am Monday 16 March 2026.

More about the role:
The Operations Manager is a hands-on position responsible for line-managing operational staff (Office Manager, Kitchen Team, Cleaners), overseeing facilities, leading on health and safety, and managing budgets for operational areas.

For full details please see the attached recruitment pack + application form - both attached below!  Our contact details are in the application pack if your questions aren't answered by reading it. 

Who are we looking for? 

We’re looking for a reliable team player, who can keep things running smoothly and can lead by example. Your experience in operational roles in other organisations will have developed your eye for detail, problem solving skills, and understanding of good processes.

You are adaptable, and comfortable moving from leadership and planning to practical and administrative tasks with the same positive attitude. You’re a people person with experience managing a team, overseeing building management, and running HR processes.

We’re looking for someone who can uphold our inclusive culture, and set high standards across the organisation. We have a dedicated and diverse team and supporting them to thrive will be a key part of this job. 

If this sounds like you, we’d love to hear from you!

You’ll be working closely with our Co-Director of Operations (Henri) and our experienced Office Manager (Naomi). There’s scope to focus your duties to focus on your interests and where you can add the most to our team. 

You don’t need to have worked in Early Years or in a charity or non-profit organisation before, but you’ll be excited by the opportunity to make a practical difference to the lives of children and families in our community. 

Not sure you tick every box? We’re interested in your experience, judgement, approach and motivation, so if you think this might be the role for you anyway, please do still apply or get in touch to discuss. Note that you are not required to hold any early years qualifications for this post. 

Many benefits including:

• Reduced Working Week: We finish at 1:30pm on Fridays.

• Generous Annual Leave: Over 7 weeks off each year, including a guaranteed 2-week break in December.

• Fair Pay: We’re a certified Living Wage Employer, with annual pay reviews.

• Generous Benefits: Enhanced pension scheme (5% employer contribution, 3% employee), anniversary pay bonus, enhanced sick and maternity pay, and employee discounts.

• Family Discount: A 30% discount for your own children at ECCC.

• Wellbeing First: Access to a health cash plan and an Employee Assistance Programme.

• Delicious Perks: Free meals and snacks prepared by our in-house chef.

• Diverse & Inclusive: Work in a culturally rich setting where your unique perspective is valued.

• Community Impact: Be part of a charity that adapts quickly to meet the needs of children, families, and staff.

• Career Growth: Ongoing professional development, training, and clear progression opportunities.

• Supportive Environment: flu jab, on-site parking, and time off in lieu for meetings and training.

Join VAST and lead the mission committed to developing a thriving VCSE sector across Stoke-on-Trent to improve the quality of life for local communities.

We are looking for a reliable and proactive leader with senior leadership experience and strong partnership development skills. The ideal candidate will have a proven track record of strategic planning, organisational leadership, and managing change, as well as good understanding of financial management, and significant knowledge of charity governance, funding environments, and commissioning landscapes.

The Chief Executive will provide the professional, strategic and leadership expertise required to direct and manage VAST, ensuring the organisation achieves its strategic aims and objectives. The postholder will lead the organisation’s staff and volunteers and ensure that the Voluntary, Community and Social Enterprise (VCSE) sector in Stoke‑on‑Trent can contribute fully to strategic planning, regeneration, inclusion and the wellbeing of local people.

Location: Pan-London/Hybrid

Salary: £31,500 per annum 

(Spot rate under Salary Band 2.2)

Hours: 37.5 hours per week 

Contract: Permanent

Closing Date: Sunday 22nd March 2026

Closing Time: 00:00am

Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as an Alliance Coordinator at Solace Women's Aid.  

You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference.

Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.

About the Service

Solace are one of seven members of the Enhanced Mental Health Pathfinders (EMHP) Alliance. The EMHP Alliance aims to improve care for adult victims and survivors of sexual assault and abuse with multiple complex trauma-related mental health needs, enabling recovery, healing and long-term wellbeing. To achieve this, the Pathfinder will strengthen collaboration between statutory and voluntary sector services, improve identification of complex trauma-related needs and develop the capacity and pathways required to deliver timely, sustained and trauma informed support.

About the Role

The Alliance Coordinator (AC) will play a vital role in ensuring the smooth and effective operation of the Alliance and work closely with the Alliance Director. The Alliance Coordinator will support across a wide range of tasks that are critical to operational and strategic leadership of the Alliance, including preparing and coordinating senior meetings, preparing communications, report writing and collating lived experience feedback.

About You

The ideal candidate will have experience providing administrative support to senior leaders and be adept at building and maintaining relationships with a range of stakeholders and working in a fast-paced environment. The role is an excellent opportunity for a self-motivated individual who is passionate about the meaningful work across sexual violence services and/or complex needs services, and is looking to develop a range of transferable skills.

What we can offer you

We provide a comprehensive benefits package to all our employees, including:

• Flexible working
• Focus on learning and development (internal career progression and training)
• Generous holiday entitlement
• Employer pension contribution
• Family-friendly leave and enhanced maternity pay
• Access to Inclusion Networks
• Daily clinical debriefing
• Employee Assistance Programme providing free 24/7 support and advice
• Employee Benefits Platform offering staff discounts, benefits and savings
• Flow & Restore yoga classes
• Meditation sessions
• Cycle to Work Scheme

How to apply

When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:

• Values, Behaviours & Competencies
• Knowledge, Experience and Skills

Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.

We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.

This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.

As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.

No agencies.

Project Officer: Voices for Health Equity 

Job Description and Person Specification 

Job title Project Officer: Voices for Health Equity

Hours 35 hours per week

Salary Between £27,000 - £29,000, depending on skills and experience. 

Location Hybrid work between home and our Vauxhall office, as well as regular travel to in-person events across England – please read more about our approach to hybrid working in the relevant section below.

Reports to Project Manager: Voices for Health Equity

National Voices 

Making what matters to people matter in health and care 

National Voices is the leading coalition of health and social care charities in England. We have more than 200 members covering a diverse range of health conditions and communities, connecting us with the experiences of millions of people. We work together to strengthen the voice of people: patients, service users, carers, their families, and the voluntary organisations that work for them. 

Our Vision: 

People shaping their health and care. 

Our Mission: 

We advocate for more inclusive and person centred health and care, shaped by the people who use and need it the most. 

We do this by: 
 

• Understanding and advocating for what matters to people especially those living with health conditions and groups who experience inequalities. 

• Finding common cause across communities and conditions by working with member charities and those they support. 

• Connecting and convening charities, decision makers and citizens to work together to change health and care for good. 
   

The Role 

National Voices has been commissioned by the Care Quality Commission (CQC) to deliver their work with the CQC Public Engagement Network. The Public Engagement Network is a group of 200+ charities with reach into communities experiencing health inequalities across England. By engaging with these organisations, the CQC’s aim is to ensure that local health and care services meet the needs and preferences of the communities they serve. 

For both organisations this is much more than just another engagement contract, it is a new partnership designed to make the voices the CQC hears from more than the sum of its parts. In our work with the Public Engagement Network, we are committed to: 

1. Ensuring meaningful participation of people and communities 

2. Championing accessibility and inclusion 

3. Valuing VCSE organisations as equal partners 

4. Ensuring insights collected lead to impact and action 

5. Investing in the long-term capacity and agency of VCSE organisations 

6. Being brave and principled – acting with courage and not shying away from difficult conversations

The Voices for Health Equity Project Officer role is to: 

• Support the delivery of the Public Engagement Network contract, working closely with the Project Manager to ensure high-quality, well-organised and inclusive engagement activity 

• Play a key role in coordinating networks, events and engagement with people within VCSE organisations and people with lived experience.

• Support the capture, organisation and synthesis of insight from people with lived experience to inform learning, improvement and influence 

• Provide strong project coordination, administrative and delivery support to ensure the programme runs smoothly and meets its commitments 

The role is delivery-focused and externally facing, with regular contact with people with lived experience, VCSE organisations and delivery partners. It offers the opportunity to develop skills in engagement, insight, project delivery and partnership working. 

Responsibilities 
 

Project coordination and delivery support 

• Support the day-to-day delivery of the Public Engagement Network programme, working to agreed project plans and timelines 

• Maintain accurate records of activity, contacts, meetings, outputs and finances as required 

• Support reporting requirements by collating data, evidence and narrative updates 

• Support coordination of subcontracted activity, including scheduling meetings, tracking outputs and supporting invoice processing. 

Engagement, networks and events 

• Support the coordination and administration of the network of VCSE organisations.

• Assist with organising and delivering engagement activity, including learning events, sense-making sessions, panels and workshops 

• Act as a first point of contact for participants, responding to queries and ensuring a positive, inclusive experience 

• Support practical arrangements for engagement activity, including accessibility, reimbursements and follow-up communications 

Capturing insight and learning 

• Support the capture of qualitative insight from VCSE organisations and people with lived experience through notes, summaries and write-ups from events, meetings and conversations 

• Assist with organising and coding feedback, helping to identify emerging themes and issues 

• Contribute to the drafting of reports, briefings and other outputs under the guidance of the Project Manager 

• Support feedback loops by helping to communicate how insight has been used and what impact it has had 

Governance, quality and good practice 

• Work within agreed project governance, safeguarding, data protection and accessibility frameworks 

• Flag risks, issues or concerns to the Project Manager in a timely way 

• Support quality assurance processes by checking outputs for accuracy, accessibility and consistency 

• Follow organisational processes for project, financial and data management 

Team working and development 

• Work closely with the Project Manager and wider team to deliver joined-up, high-quality work 

• Contribute to team planning activities and reflective learning 

• Take part in training and development opportunities to build skills in engagement, insight and project delivery 

• Support other National Voices projects where required, in response to capacity or demand 

General 

• Take a proactive approach to including people with lived experience and members in all areas of work 

• Be prepared to take part in full-day events and, with sufficient notice, events outside core working hours 

• Undertake other relevant duties appropriate to the role 

Person Specification

Values, attitudes and behaviours 

• Strong commitment to National Voices’ mission and the meaningful involvement of people with lived experience 

• Commitment to equity, inclusion and reducing health inequalities 

• Organised, reliable and proactive 

• Comfortable working collaboratively as part of a team 

• Responsive and adaptable in a fast-moving environment 

• Respectful, empathetic and confident communicating with a wide range of people 

Skills and abilities 
 

• Good organisational and coordination skills, with the ability to manage multiple tasks and deadlines 

• Strong written and verbal communication skills 

• Experience of supporting and occasionally leading on projects, events or engagement activity 

• Confident in public speaking and in developing relationships with VCSE organisations 

• Ability to listen carefully, capture information accurately and identify emerging themes 

• Ability to work to guidance and processes while exercising judgement about when to escalate issues 

Experience, knowledge and understanding 
 

• Experience of working with people, communities or voluntary sector organisations 

• An understanding of, or strong interest in, health, care and social justice issues 

• An appreciation of the value of lived experience and diverse perspectives 

Our approach to hybrid working 

We recognise the importance of coming together regularly, in-person, as a team, so we can share learnings and spend social time with each other. We also recognise that people need flexibility, and that homeworking enables focused work and can fit well in people’s lives.

We ask all staff to take part in pre-arranged team meetings which take place every six weeks in our office space. We also might ask you to meet in-person with members of your team from time to time, or to be available for face-to- face meetings with clients and partners where this enhances the work.

We assume that this would usually not amount to more than one day per fortnight for people who work full time. We are happy to discuss how this sits in your life. This can be agreed by your line manager. 

In addition, because this role involves engaging with and recruiting to a large network of VCSE organisations, the post holder will be required to regularly attend in-person events across England. These are likely to take place around once a month and may sometimes require overnight stays.

Please note that our offices are fully wheelchair accessible and that we are committed to making our workplace fully inclusive. 

Application guidance 

Please submit a cover letter along with a CV to apply. 

Applications should be addressed to our Director Evidence and Improvement, Sarah Sweeney, and submitted through CharityJob.

Please specify any access or other requirements of which we need to be aware for the online interview.

The deadline for applications is noon on 20th March 2026. (Please note: National Voices reserves the right to close applications before this date if required.)

The interviews will take place on Thursday 26th March on Microsoft Teams. Details of an interview task and interview questions will be emailed to you in advance.

We are committed to diversifying our team in order to broaden the insight and experiences we can draw on, and to do our work more credibly. In particular, we would welcome applications from people from racial and ethnic minority backgrounds and men, who are both underrepresented in our team. Our offices are fully accessible and we are a Disability Confident and an LGBT+ friendly employer.

This is an exciting time for the Trust as we are in the second year of our ambitious NLHF funded activity plan.  You will be providing support for the volunteer journey from recruitment and onboarding, to role support across all areas of volunteer activity in the park.

This role will be key to supporting the ongoing development of our volunteering programme and ensuring that the correct processes are followed, volunteers and schools/learning groups have the information they need, resourcing is at appropriate levels and rooms, and equipment is booked as needed. 

You will work as part of the Content, Learning and Engagement team, line managed by the Senior Volunteering Manager.

The role is offered on a one-year fixed term contract with Crystal Palace Park Trust. Any extension is subject to funding.

This role is funded by the Lottery Fund as part of the partnership project between Crystal Palace Park Trust and the London Borough of Bromley.

Are you a volunteering or alumni relations professional looking for your next challenge? Do you have a passion for engaging volunteers and for bringing people together? Are you looking to develop your career at a prestigious organisation?

We are looking for an International Engagement Manager to join our team to refine and expand a bold and innovative alumni volunteering programme to support both the priorities of the University and the Development and Alumni Relations Office (DARO). The post holder will deliver volunteer and engagement opportunities in key markets including China, India, Hong Kong, USA, Dubai, and many others, and will join nine other volunteering professionals as part of the wider team. The role will be responsible for developing a range of volunteering opportunities for international alumni, which support Birmingham 2030 targets around graduate employability, student recruitment, student experience, research and influence. You will be responsible for growing the number of international alumni volunteers and reporting on the impact of your work internally. 

A key component of this role will be developing relationships with colleagues across the University to include alumni engagement and volunteering across the University’s international strategic themes. The International Engagement Manager role will be a point of contact for international matters into the Development and Alumni Relations Department amongst other University departments, including International Student Recruitment, Birmingham Global and Careers Network. As the lead on international engagement activity for the department, you will be expected to travel overseas for events and alumni activity in key strategic regions.

You will be provided with a robust induction and an ongoing training program that will include support from the University as well as expert external providers.

The University has global reach, including several partnerships with other leading universities around the world, and is grounded in our local community, having opened the first fully comprehensive University secondary school in the country in 2015. We are an ambitious and successful research-intensive University (one of the top 100 research-led universities globally) and have produced 10 Nobel Prize winners, including three who received their awards in 2016. Academics here are exploring the impact of climate change, helping to address global health epidemics, and changing our understanding of Shakespeare. Our students come from nearly 150 countries and our flagship outreach programmes mean that almost 25% of our student population come from underrepresented backgrounds: one of the highest proportions in the UK. 

DARO exists to support this academic and student community by engaging, inspiring, and celebrating alumni, individuals, and charitable funders who give their money, time, and networks to support the University’s strategic priorities. The Office, which is comprised of five teams, is focused on fundraising and volunteering from alumni, organisations and individuals who are passionate about changing lives, through funding various research projects, supporting student bursaries, mentoring students, and providing internships, as well as providing a versatile programme of engagement opportunities for our global alumni community.

We believe there is no such thing as a 'typical' member of University of Birmingham staff and that diversity in its many forms is a strength that underpins the exchange of ideas, innovation and debate at the heart of University life. We are committed to proactively addressing the barriers experienced by some groups in our community and are proud to hold Athena SWAN, Race Equality Charter and Disability Confident accreditations. We have an Equality Diversity and Inclusion Centre that focuses on continuously improving the University as a fair and inclusive place to work where everyone has the opportunity to succeed. We are also committed to sustainability, which is a key part of our strategy. You can find out more about our work to create a fairer university for everyone

Salary: Up to £42,440 GBP gross per annual (dependent on experience)

Hours: Full-time

Duration: Permanent

Location: UK-Med Office, Manchester, UK with hybrid working (approximately 30% on-site)

Can you guide leaders through complex people challenges while strengthening HR compliance across a global organisation?

UK-Med is a frontline medical aid charity. Born of the NHS, we’ve been working for over 30 years towards a world where everyone has the healthcare they need when crises or disasters hit.

As UK-Med continues to grow and expand its global humanitarian response, we are strengthening our people practices to ensure they remain fair, consistent, and compliant across the countries where we operate. In this context, the Employee Relations & HR Compliance Manager will play a pivotal role in driving high standards of HR practice across the organisation.

You will lead on complex employee relations matters, including investigations, disciplinary and grievance cases, performance concerns, and organisational change processes. Acting as a trusted advisor to managers and leaders, you will ensure that people decisions are fair, consistent, and aligned with UK employment law and international HR standards.

Alongside employee relations leadership, you will oversee HR compliance and governance processes, ensuring that employment practices, documentation, and HR record management meet legal, audit, donor, and organisational requirements across multiple countries. You will work closely with senior HR colleagues to maintain compliant policies, support safeguarding investigations where required, and strengthen HR systems and processes that support a growing international workforce.

This role will collaborate closely with the Director of People, Heads of HR, recruitment and payroll teams, providing expert advice and coaching to managers while promoting a culture of accountability, transparency, and respect.

This is an exciting opportunity for an experienced HR professional who thrives on solving complex people challenges, strengthening organisational governance, and supporting leaders in a fast-paced humanitarian environment. Your work will play a key role in ensuring UK-Med continues to operate as a fair, compliant, and people-centred organisation as we deliver life-saving healthcare to communities affected by crises.

We offer a competitive salary and benefits, a collaborative environment, and the opportunity to make a meaningful difference through humanitarian work. UK-Med is an ambitious and expanding organisation, and this role offers a unique opportunity to shape the organisation’s employee relations and compliance practices as we continue to grow

How to apply

We strongly recommend that you read the Candidate Information Pack – ER & HR Compliance Manager - March2026 before applying.

To apply, please complete the questions and submit your CV through our Online Jobs Portal as soon as possible.

Applications must be submitted no later than 30th March, 2026.

UK-Med is committed to safeguarding of our personnel and beneficiaries and has a zero-tolerance approach to sexual exploitation and abuse. We conduct thorough vetting before any appointment is confirmed.

UK-Med is committed to the principles of diversity, equality, and inclusion. We strive to provide an inclusive and supportive environment where employees feel respected and supported to be able to fulfil their potential.

We are working closely with a health charity to recruit an Interim position to start asap until the end of the year, as Head of Philanthropy & Community Fundraising you will steward existing fundraising, drive new opportunities, and deliver income growth.

The charity is at an exciting stage in its evolution, they are currently refreshing their five-year organisational strategy, this funding ground-breaking research and driving the charity to reach more women and girls through education and advocacy campaigns.

You will be joining a supportive, collaborative and fun team with a variety of skills and expertise. You will contribute to building a positive, values-based culture within the fundraising team and bring together new ideas and creative thinking, expert leadership and strong relationship building and negotiation skills to contribute to significant growth.

The charity are interviewing on a rolling basis so please apply asap.

The Company
The charity are dedicated to improving health through pioneering research and campaigns to support those who most need it. You would be joining a driven and enthusiastic work culture, offering some attractive benefits including pension, private health care, employee discount scheme and cycle to work scheme.

The Role
Lead and inspire a team of four (three direct reports), setting clear objectives and supporting professional development
Share leadership and management of the Development Advisory Group (with the Director of Fundraising).
Work closely with colleagues in fundraising, communications, and research to align activities and maximise impact.
Develop a strong pipeline of major donors
Manage relationships with a portfolio of major donors
Work with the Community Engagement Manager to ensure the growth of community fundraising and challenge events
Lead on the fundraising element of key major donor events through the year

The Candidate
Significant experience in a variety of fundraising incom streams including major donors, trusts, individual giving and community fundraising
Strong experience of relationship fundraising
A strong track record of growing major donor income, ideally at five and six figure level
Experience of leading fundraising events
Experience engaging and stewarding high net worth individuals and senior stakeholders
Experience of leading a team

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

Join MSF UK in this exciting new role. The IT Project and Change Manager will

• Support the ambitious growth agenda for MSF UK and Ireland, which will be underpinned by the implementation of new technology.
• Work closely with stakeholders across the organisation to ensure we delivery value from our investment in technology.
• Work closely with the newly formed change team to ensure that silos are broken down, and new processes developed to support technology implementation.
• be confident in enabling change using technology. You will need considerable experience in using both agile and waterfall methodologies to implement projects.
• Engage with stakeholders at all levels and support project boards and sponsors to navigate through issues.
• Work in a dynamic and agile IT team that will support you to be successful.

Hours: 37.5 hours per week, Mon-Fri

Duration: Permanent

Location: London - hybrid, 2 days per week in office (including Wednesdays)

Salary: £52,866.48 per annum - £64,614.57 per annum | Salary is offered in line with our pay framework and typically starts at the entry point of the band. Salary increases are considered annually and are subject to our appraisal and performance review process.

Job Purpose:

To lead the delivery of IT projects coupled with managing the impact of the changes.

Provide business analysis expertise to identify and implement solutions, and act as a trusted business partner to ensure IT systems meet the needs of stakeholders.

This role combines project management, change management, business analysis, and strategic collaboration to deliver impactful results.

Job Purpose

The Head of Place Management leads the delivery of The Fitzrovia Partnership’s Safe & Clean mission. The role oversees all operational activity, contracts, partnerships, and member-facing services that maintain the district’s quality, safety, and appearance.

It ensures services are high quality, efficient, and aligned with the Partnership’s wider missions of Economic Growth, Sustainability, and Place Shaping. The role focuses on delivering outputs that achieve agreed outcomes, combining operational leadership with innovation, value for money, and sound service design. Working with public and private partners and member businesses, the postholder drives measurable impact, continuous improvement, and effective stewardship of resources.

Key Duties and Responsibilities

Leadership and Delivery

• Lead all direct delivery, commissioned, and partnership activity under the Safe & Clean mission.

• Oversee cleaning, maintenance, waste, and safety operations, ensuring coordinated delivery and measurable outcomes.

• Manage the Operations Sub Group and all aspects of its agenda, ensuring effective governance and clear reporting.

• Ensure operational delivery aligns with the organisation’s business plan and priority missions.

• Deputise for the Director of Policy and Place on operational matters.

Service Design and Performance

• Design and manage services that are efficient, evidence based, and reflect best practice.

• Apply high quality service design and project management to all operational programmes.

• Monitor performance, KPIs, and budgets to ensure value for money and demonstrable impact.

• Apply commercial awareness to procurement and service improvement decisions.

• Use data and digital tools to improve performance, reporting, and productivity.

• Encourage innovation and learning from other districts and sectors.

Partnership and Member Engagement

• Build effective working relationships with councils, police, statutory agencies, and partners.

• Engage regularly with member businesses, responding to issues and tracking activity through the CRM.

• Support members with licensing, planning, highways, and related operational matters.

• Ensure Safe & Clean delivery supports the Partnership’s wider economic, sustainability, and place priorities.

Governance and Compliance

• Manage procurement, contracts, and risk across operational services.

• Oversee health and safety, statutory compliance, and performance reporting.

• Produce clear reports and briefings for senior leadership and the Board.

• Ensure consistent and accurate use of the business CRM.

Continuous Improvement

• Identify opportunities to improve service quality and efficiency.

• Stay informed on policy, technology, and best practice in place management.

• Promote a culture of learning, reflection, and improvement.

Person Specification

Skills and Experience

· Proven experience in operations, service delivery, or public realm management within a complex, multi-stakeholder environment.

· Strong experience of contract management and procurement, including setting KPIs, monitoring performance, and securing value for money.

· Demonstrable project management skills, with experience delivering multiple workstreams to fixed timelines and budgets.

· Experience working with local authorities, statutory agencies, and private sector partners.

· Strong commercial awareness, with the ability to manage budgets, assess costs, and make informed decisions about service delivery.

· Confident use of IT systems and digital tools to support operational management, reporting, and productivity, including CRM systems.

· Strong written and verbal communication skills, including report writing and briefing senior stakeholders.

Knowledge and Understanding

· Understanding of place management and the role of Business Improvement Districts or similar partnership organisations.

· Knowledge of public realm services including cleaning, safety, maintenance, and environmental operations.

· Understanding of local government structures and how different city stakeholders operate and interact.

· Awareness of health and safety requirements, statutory compliance, and risk management in service delivery.

· Awareness of sustainability principles and their application to operational services.

Personal Attributes

· Delivery-focused and accountable, with a strong sense of ownership for outcomes.

· Collaborative and approachable, able to work effectively across teams and organisations.

· Calm and resilient, able to manage competing priorities and respond to operational issues as they arise.

· Curious and reflective, with a willingness to learn, adapt, and continuously improve.

· Strong alignment with The Fitzrovia Partnership’s values of Ambition, Excellence, Impact, Integrity, Collaboration, and Innovation.

How to Apply

To apply for this role, please send a max 2-page cover letter and CV by Monday 23 March at 11.59pm. Shortlisted candidates will be invited to interview w/c 30 March 2026

We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any questions or require reasonable adjustment/s to any part of the selection process, then please contact us.

Mansfield College is seeking an exceptional fundraising professional to join its high-performing Development team, at an exciting moment in the College’s history. We are looking for an outstanding individual to lead the College’s annual (or ‘regular’) giving programme, and create and deliver engaging stewardship opportunities for donors at all levels.

Mansfield’s annual giving programme is central to the College’s ongoing success and generates vital and significant income for the College every year for every aspect of life and work within our academic community. Now in the public phase of our For Mansfield. Forever. campaign, you will be joining a friendly, supportive and high-performing team that is responsible for delivering consecutive record-breaking fundraising years for the College.

The Development Manager is a senior role within the College’s Development & Alumni Relations team and has responsibility for executing an annual giving strategy that includes telephone campaigns; online giving days using compelling social media content to drive support; direct mail appeals; and encouraging membership of Mansfield’s 1886 Circle. This role is also responsible for ensuring engaging stewardship opportunities for donors to the College at all levels.

Citizens UK 

Citizens UK is the UK’s biggest, most diverse and most effective people-powered alliance. We bring communities and local organisations together to work on issues that matter; from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign. We have a track record of winning change through hundreds of local and national campaigns. We know everyday people have the ability to shape the world around them. We believe that through developing local leaders, we can drive nationwide change and create community-led solutions to big and small problems.

Living Wage Foundation 

The Living Wage movement began in 2001, after Citizens UK brought together communities in East London to discuss poverty and low pay. The campaign grew in momentum and soon required a mechanism to recognise employers who wanted to join the movement, which saw the establishment of the Living Wage Foundation in 2011.

Still part of Citizens UK today, the Living Wage Foundation continues to work with community organisations to make sure the voices of both workers and businesses are part of the Living Wage movement. We now work with over 16,000 employers, benefitting half a million people and winning over £3bn of better wages for people who need it most.

Citizens UK works with a broad base of institutions across the political spectrum. At the Living Wage Foundation, we take the same deliberately broad-based approach and accredit all organisations who pay the real Living Wage to their directly and indirectly employed staff and are committed to tackling in work poverty.  As a team we work across a range of industries and sectors to achieve this mission. We seek pragmatic coalitions to progress specific campaigns, and partnership around a particular issue such as Living Wage, does not imply an endorsement of broader purpose and policies.

Purpose 

The Living Wage Foundation has an exciting opportunity to join our dynamic team as a Communications Officer. We are looking for an exceptionally motivated and organised individual who enjoys working in a fast-paced, high-profile communications environment.

The role will support the objectives of the Living Wage Foundation and Citizens UK by communicating our work to a wide range of audiences, including senior business leaders and politicians, through a mix of communications methods: social media, newsletters, media outlets, website and internal communications channels. The role will be predominantly focused on work and wages activity through the Living Wage Foundation, but there will be opportunities to support cross-Citizens UK communications activity including for example: campaigns on housing, refugees and more. 

This post will be joining a Communications team that spans media, digital communications, research and events, with colleagues based across the UK with monthly in-person team meetings. 

The post holder will support the delivery of our media and press office activity, including monitoring media coverage, supporting with journalist enquiries, and helping to develop proactive press campaigns to build awareness of the Living Wage Foundation’s work. They will also support the creation of written and visual content across our channels and help monitor and manage our social media presence on a day-to-day basis. The role will work closely to support the Communications team’s work and help communicate the work of the wider-team and our employer network. 

The role is also responsible for key communications with our network of over 16,000 accredited Living Wage Employers, including our monthly newsletters, blogs, videos and case studies to celebrate our network of accredited employers   

The position would suit an applicant with strong written and communication skills, with some experience of working within a communications team and a passion for press work, social media and content creation.  

We don’t expect you to have experience of all areas of this job. Training will be provided to help you develop into this role. 

Main Responsibilities 

Working as a Communications Officer for the Living Wage Foundation, reporting to the Media Manager, your main responsibilities will include: 

Media 

• Contribute to media strategies and plans that help to win public, business and political support for the Living Wage Foundation and its work 

• Write compelling press releases, blogs and opinion editorials to promote the Living Wage Foundation’s work 

• Support story gathering and storytelling development with workers, employers and others affected by low pay and insecure work, ensuring lived experience and employer voices are reflected effectively across media work and wider communications platforms 

• Build effective relationships with the media, colleagues and other stakeholders to find new ways to raise our profile 

• Monitor and evaluate media campaigns and reports

• Maintain and regularly update communications resources, including press contact lists, internal databases and other media materials 

• Participate in the out of hours duty press (being on hand to very occasionally answer emails and phone calls in the evenings or weekends) 

Social and digital media 

• Oversee our digital communications channels to raise awareness of the Living Wage and our wider accreditation schemes, champion responsible employers and grow our movement. 

• Help the team keep up to date with social media trends and opportunities.

• Create, manage and schedule posts for our social media channels including, LinkedIn, Instagram, Bluesky, Facebook and YouTube, tailoring the content to different channels and audiences. 

• Monitor our social media channels, replying to enquiries from the public and our networks of supporters and employers and flagging any potential issues to the wider team 

Content creation 

• Working with the communication team, design and implement engaging digital engagement campaigns for Living Wage Employers and supporters, and to support Living Wage Foundation campaigns.

• Design communications collateral to increase engagement on social media, including creation and editing of short-form videos for our online channels and creation of social media graphics. 

• Improve our digital offering for our network of accredited Living Wage, Living Hours and Living Pension Employers, by creating resources and improving our communications support. 

• Liaise with the Living Wage and Citizens UK team to keep up-to-date with news to share with key stakeholders 

• Collate and summarise content to schedule newsletters and updates for our varied audiences. 

• Support in adoption of updated brand across our communications content and materials, supporting others to use brand and tone of voice guidelines. 

• Sourcing and creating original content for both the Living Wage Foundation and external websites, including creating blog posts, news, guidance and general pages. 

• Auditing and reviewing existing website content to ensure it is effective and up-to-date. Support on improvements and developments where necessary. 

Network communications 

• Drafting email communications to support the experience of our network of accredited employers, including regular newsletters as well as automated email content for new accreditations.

• Work closely with the Operations and Insight team to put in place the communications infrastructure to help our network of employers engage with us online, e.g. utilising our online dashboard for accredited members and creating new resources.

General 

• Administrate and facilitate communications team meetings. 

• Communications support for key events and campaign moments including the annual Champion Awards and Living Wage Week 

• Monitor communications outputs, analyse performance data and evaluate impact to support learning and improvement across our communications work 

Person Specification

(D) Desirable, (E) Essential 

Experience 

• Experience working within a Communications team or function (E)

• Experience using graphic design software (e.g., Canva, Adobe Creative Suite).  (D)

• Experience filming and editing video content (D) 

• Experience using website content management systems (CMS) such as Drupal, WordPress or similar (D)

• Experience of using social media scheduling tools (D)

• Experience of supporting press office or media relations work (D)

 Key skills and knowledge 

• Excellent knowledge of a wide range of social media channels and good awareness of current social media trends and developments (E)

• Strong written and verbal communication skills including the ability to produce clear original content for different audiences and use digital tools (including AI) appropriately and responsibly (E)

• Excellent attention to detail (E)

• Ability to create high-quality and engaging content for social media (whether for a personal or business account) and a good understanding of what makes compelling content (E)

• Strong analytical skills and ability to evaluate the success of a campaign(E)

• Ability to build strong relationships with colleagues and external stakeholders(E)

• Ability to communicate clearly and effectively with a wide variety of stakeholders (E)

• Ability to plan and prioritise workload effectively, manage competing demands, and flag capacity issues early to support effective team planning(E)

• Good IT skills, including experience using Microsoft Office(E)

• Creative thinker and problem solver (E)

• Excellent planning, organisation, and prioritisation skills (E)

• Creative with an eye for design and ability to come up with new ideas for content(E)

 Personal qualities & values 

• Interest in media and the news landscape (E)

• An interest and enthusiasm for communications and marketing, and the mission of the Living Wage Foundation (E)

• Highly self-motivated with ability to work well independently as well as part of a team (E)

About the application process 

We work within diverse communities bringing people together. In line with our Inclusion value, we would love to see applications from LGBTQIA+ people, people from racialised communities, people living with disabilities and people of faith, all to better represent the communities we work in. We want our employees to have the working conditions that allows them to fully participate, be able to be their best authentic selves and thrive doing so, and we have employee networks to support staff. Even if you don’t quite meet all the required criteria still consider applying, as we invest in our employees and support them to develop the skills and knowledge required to deliver their role.

For questions and reasonable adjustments regarding your application including information in a different format, or our recruitment process, please email us

Got any more questions?     If you would like further information on the role, the organisation, or our commitment to addressing under-representation and the development and progression of all colleagues, we would be happy to answer any questions.   

We will be holding a webinar on Tuesday 10 March 2026 at 12pm which anyone can attend to find out more about the role. In the past, candidates have found this a helpful space for understanding whether the role is right for them. Attendance at this session is optional and will not be taken into account at any stage of the recruitment process. To sign up, please use this link.

If you’d like to know more but cannot attend the webinar, please email us.

Citizens UK 

Citizens UK is the UK’s biggest, most diverse and most effective people-powered alliance. We bring communities and local organisations together to work on issues that matter; from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign. We have a track record of winning change through hundreds of local and national campaigns. We know everyday people have the ability to shape the world around them. We believe that through developing local leaders, we can drive nationwide change and create community-led solutions to big and small problems.

Project Information 

Butetown and Grangetown Neighbourhood Fund project, funded by the Youth Endowment Fund. More details here: Neighbourhood Fund | Youth Endowment Fund 

Citizens Cymru Wales has developed an innovative approach to reducing youth violence with community organising at its heart, working across four unique assumptions:  

• ‘It takes a village to raise a child’  

• ‘Anger without power leads to rage’  

• ‘Recognising the need to address Adverse Community Experiences’  

• ‘If you are not at the table, you’re on the menu’  

In 2021 it developed a community led action plan to address youth violence in the neighbourhoods of Butetown and Grangetown. This work then secured £1m funding from the Youth Endowment Fund (YEF) to demonstrate how community organising can improve the lives of children and young people. Across Grangetown and Butetown, almost 2500 people were listened to, and issues workshops took place from which seven interventions were identified including Mental health, Additional Learning Needs and Literacy, an Employment partnership, Sports and diversionary activities and local microgrants. Each intervention is led by a local community-based organisation. At the heart of the work is building a hyperlocal community organising alliance.  Underpinning the work is the development of a Youth Action Zone, a youth-led multi-agency partnership to support young people in the neighbourhood for the long term. The project is in its final year of delivery and needs a locally based project manager to support the current organisations to fulfil the action plan and build a long-term legacy.

Main Responsibilities 

This is a unique role, focused on project management but embedding community organising. As project organiser for Butetown and Grangetown Neighbourhood Fund you will support the project aims, enabling core partners and intervention leads to fulfil the action plan and build a legacy for the long term. Alongside this, you will develop a craft of community organising, working closely with civic organisations based in the neighbourhoods, understanding local power and building partnerships with wider stakeholders, and developing local institutions and youth leaders. All of this should ladder up to building the power of the broader Cardiff Citizens alliance. 

You will embed the ethos of community organising across the project and its legacy by: 

• developing the leadership of people within local organisations - our 'leaders' who lead the campaigns we work on 

• helping them to collectively identify the changes they want to see and create strategies to win those changes 

• strengthen institutions’ own abilities to achieve their missions. 

• Support leaders in connecting the hyperlocal work to the Cardiff Citizens alliance – developing their capacity to work with other leaders and civic institutions across the city to develop collective ambitions and actions (leading up to the 2027 Local Authority elections). 

We envisage the role to be roughly 2 days project management and 1 day Community Organising, but given the nature of the project, these will naturally bleed into one another. 

Working as the Project Organiser for Citizens UK, your main responsibilities will include: 

Career Pathways Headings 

Build and manage projects and achieve work targets effectively 

• Project manage the YEF/Citizens UK Neighbourhood Fund project in the neighbourhoods of Butetown and Grangetown

• Support the delivery of four interventions (Mental health, ALN & Literacy/Sports and Police action team) including due diligence, accountability, measurement and impact monitoring. 

• Ensure good governance; setting up stakeholder meetings and working with community leaders to develop the agenda and actions 

• Develop an understanding of place-based systems change and support system behaviours across the project, including feedback, collaborative leadership and shared power 

Develop and manage external relationships 

• Maintain and extend local relationships and partnerships with community and civic organisations and wider statutory power 

• Map and develop an ecosystem of strategic relationships at the local level

• Ensure the YEF work is embedded within the local ecosystem of support for young people.

Communications 

• Support the interventions with communicating the impact of their work individually and collectively 

• Create comms outputs that communicate the work of the YEF project for internal and external stakeholders 

• Represent the organisation effectively to external audiences in meetings and at events

Generate income and resources 

• Support the interventions to seek additional funding to continue their work beyond 2027 

• Support local organisations to increase their capacity  

Identify and develop relational leaders prepared to act with others for the common good and support them through a cycle of action and training in our curriculum 

• Conduct 5 relational one-to-ones per week 

• Identify and discern actual and potential leaders with the passion and ability to drive change

• Achieve significant development of primary and secondary leaders; nominate new leaders for training on the Citizens UK core taster curriculum and for National Training

• Attend Citizens UK 6-day training to further understanding the method of Community Organising used by CUK 

• Teach sessions of the core taster Community Organising curriculum at a local level (supported by a senior Organiser) 

Strengthen institutions and develop a broad-based neighbourhood alliance 

• Ensure good understanding of the basic interests and traditions of typical member institutions

• Support the development of the Cardiff Citizens alliance 

• Support with running institutional development campaigns in a range of organisations in the local area 

Personal Specification 

(D) Desirable, (E) Essential 

Qualifications 

Bachelor’s degree in any subject (D) 

Qualification in a subject of relevance to community work or community organising (D) 

Experience 

• Evidence of having acted in a leadership role with peers or in local community activities (e.g., organising clubs or societies) (E) 

• Experience of project management; evidence of having set up and/or delivered projects on time and to standard (E) 

• Able to demonstrate previous experience of ‘learning by doing’ in a work or project environment; evidence of being open to feedback and comfortably coachable (E) 

• Experience of building consensus between diverse stakeholders to drive progressive change (D) 

• Previous campaign experience (D) 

Key skills and knowledge 

• Excellent interpersonal awareness – ability to listen well and appreciate a viewpoint or opinion that is different from one’s own (E) 

• Excellent concern for impact – ability to adapt own behaviour to address the needs or concerns of someone else (E) 

• Good communication skills – able to speak with conviction and passion; and to make a logical argument (E) 

• Excellent time management skills with the ability to juggle a wide range of competing demands (E) 

• Strong IT skills to include MS Office (E) 

• Understanding of policy and campaign landscape in the UK, particularly around young people, community empowerment and neighbourhoods (D) 

Personal qualities & values 

• A self-starter with ability to take initiative and work independently (E) 

• A passion for justice (E) 

• A positive enthusiasm for working with faith congregations, trade unions, schools, and other community organisations (E) 

• An interest in and experience of politics and public life (E) 

• Able to work in a team (E) 

• Willingness to work within accountable relationships (E) 

• Self-motivated and adaptable (E) 

Our Organisers and some project teams work closely with our member institutions and will be expected to attend member events that take place in the evenings and occasional weekends. We operate a Time Off in Lieu approach and have very flexible working arrangements to ensure a good work-life balance. 

The successful applicant will be required to undertake a satisfactory Enhanced DBS check. DBS checks are renewed on a 3-year cycle. 

About the application process 

We work within diverse communities bringing people together. In line with our Inclusion value, we would love to see applications from LGBTQIA+ people, people from racialised communities, people living with disabilities and people of faith, all to better represent the communities we work in. We want our employees to have the working conditions that allows them to fully participate, be able to be their best authentic selves and thrive doing so, and we have employee networks to support staff. Even if you don’t quite meet all the required criteria still consider applying, as we invest in our employees and support them to develop the skills and knowledge required to deliver their role.

For questions and reasonable adjustments regarding your application including information in a different format, or our recruitment process, please email us.

Do you share our dream of a UK where poverty is a thing of the past?  

Founded in 2019, the Poverty Truth Network believes this can only happen when those most impacted by poverty are at the heart of the movement to end it. Our specific contribution brings together people experiencing poverty with those with responsibilities for alleviating it.

We are now recruiting for an Administrative Coordinator to join our team. 

This is a key enabling role within a small, relational and values-led organisation. The Administrative Coordinator will provide coordinating and administrative support across the Network, helping ensure smooth systems, high-quality financial administrative and shared working practices across a dispersed team. 

You will be a highly organised and dependable administrator, with experience supporting finance and digital systems, and a clear commitment to social justice and relational ways of working. 

Key tasks include:

• Coordinating meetings, events and trustee processes 

• Providing hands-on finance administration, including bookkeeping using Xero 

• Supporting digital systems, CRM and data stewardship 

• Maintaining accurate records and shared documentation 

• Contributing to consistent, relational and accountable ways of working across the Network 

This role involves working from home with some travel. 

We welcome applications from people with the necessary skills and experience from all walks of life, particularly those from communities underrepresented in the charity sector. 

How to apply 

To apply, please send your CV and a cover letter (maximum 2 sides of A4) explaining how your skills and experience match this role. Please include the names and contact details of two referees (at least one of whom knows you in a professional capacity). 

The application deadline is 23:30 on Wednesday 25th March.

Interviews will be held online on 1st and 2nd April.

Applications will only be considered from applicants who already have the right to work within the United Kingdom.