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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This fixed term role will provide cover with the current position-holder is on secondment with another team. Within the Individual Giving team, the Fundraising Manager will have responsibility for the planning and delivery of activities that recruit new supporters and generate income. You will manage our supporter recruitment programme, ensuring we meet our targets, and promoting investment strategies to cost-effectively and sustainably grow our supporter base. You will focus on the delivery of existing offline communication channels, as well as the development of new products, channels and audiences with a future-focused outlook on fundraising and recruitment. Over the next 12 months the new initiatives we plan to launch include a value exchange lead generation programme, improvements to our welcome journeys including the introduction of telemarketing, and potentially a lottery scheme. Working closely with the other Fundraising Managers (especially the Digital Fundraising Manager), you will also ensure that new recruits go on to become loyal supporters, taking the lead on some projects and contributing to others, and will help to feed the pipeline of legacy pledges. You will help to improve the experience for our supporters and maximise their potential for giving. You will also work closely with the Digital Team to ensure thoughtful integration of acquisition activities to optimise spending and ensure a seamless experience for new supporters across channels.
About you
Experience / Qualifications: • Degree qualification in or c.5 years’ experience of individual giving fundraising, marketing, communications or related discipline. • Experience delivering marketing / fundraising for a charity, ideally in international development • Experience managing or leading others – ie line management or project management • Experience managing external suppliers and agency relationships Behaviours / Personal Attributes: • Highly motivated and target-driven, an enthusiastic self-starter • Collaborative and able to work across multiple teams • Excellent relationship-builder • Resilient and adaptable under pressure, capable of balancing multiple priorities simultaneously • Creative, innovative and ambitious, and able to inspire that in others
Preferred / Desirable:
• Experience with a variety of fundraising channels, products and platforms – with a particular focus on supporter acquisition • Knowledge of the legal and compliance frameworks for charity fundraising and marketing including, but not limited to the Fundraising Regulator, Privacy and Data Protection legislation. • Passion for the charity sector, ideally in international development Skills, Abilities and Competencies:
To be successful in the role, the ideal candidate will be able to demonstrate:
Technical / Functional Skills:
• Ability to design and deliver fundraising strategies and campaigns
• Strong data analysis and reporting skills
• Familiarity with fundraising CRM software
• Budgeting and financial management for fundraising activities
Soft Skills / Competencies:
• Excellent written and verbal communication for donor engagement and presentations
• Leadership skills for managing individuals within fundraising team
• Relationship and stakeholder management
• Excellent organisational, time management and project management skills
A friendly and supportive culture, working with values driven and highly engaged colleagues, work life balance and flexible working . In the UK, our open plan offices are located in the centre of Rugby and near to Rugby train station, but we also offer free parking.
• Full-time roles are contracted at 35 hours per week.
• It is our normal practice to operate a hybrid working policy, where flexible working hours are enabled as well as remote working.
Practical Action exists to change the systems that keep people in poverty and vulnerable to the impacts of climate change, nature loss and pollution.
The client requests no contact from agencies or media sales.
Housing IDVA - Maternity Cover 6 months
(£31,537 per annum, 6 month contract - Possible Extension)
Her Centre is a hyper-local women’s charity, providing services to women and girls in Greenwich. We support women and children affected by domestic abuse, sexual abuse, and relationship trauma.
We provide Independent Domestic Violence Advocates (IDVAs) to support women and children by providing emotional support, support to flee abuse and a safety plan. Our services also include free legal support with a family lawyer, a welfare advice hub, training programmes for both women and organisations, and a range of empowerment courses such as ESOL classes, counselling, peer support groups and more to help women build skills, confidence, and independence.
We are seeking a dedicated Housing IDVA to provide maternity cover for 6 months - we offer a 4 day working week as standard full time to promote wellbeing for all of our staff
Role
To provide individual support to women experiencing domestic abuse who present to the Royal Borough Greenwich Housing Team with housing issues or who are at risk of homelessness due to domestic abuse. The Housing IDVA provides specialist support for women with complex housing needs through risk assessments, individual advice sessions, advocacy in court and with other statutory services, and by working directly with the Royal Borough of Greenwich Housing Inclusion Team and Tenancy Services. (The post holder will be colocated between the council offices and Her Centre main office.)
Responsibilities
1. To provide advice and advocacy for women experiencing domestic abuse by offering crisis intervention, information and support for those who have directly presented to the Housing with housing needs or are at risk of homelessness due to domestic or sexual abuse or violence or any other recognised intimate violence against women and girls.
2. To devise emergency safety plans for survivors, liaising with social services, the Housing Inclusion and Support Team, and refuges to secure emergency housing if needed. To act as point of contact for Housing and work collaboratively with partners to ensure safety of survivors and their children
3. To provide targeted support where women have mental health, substance misuse, complex needs or face other challenges. Where needed, refer to appropriate support services if the survivor has support needs or requires a specialist service, e.g. male survivor to Respect or GALOP, frail older people to Adult Social Services.
4. To carry out risk assessments of women for referrals to MARAC where applicable
5. To develop effective links and partnerships with police and the courts and provide information, advice and support to survivors going through the legal process, explaining the effectiveness of criminal and civil sanctions available.
6. To attend MARAC to represent the needs of survivors, including joint work with the council and other housing bodies to resolve issues about re-housing, the woman’s safety, and legal actions.
7. To comply with safeguarding requirements relating to children and vulnerable adults and explain the safeguarding requirements to the survivor.
8. Maintain and update accurate written and computer records of all cases and share a summary of this information with managers, ensuring that data protection (GDPR) regulations are followed, (within the organisation as well as when communicating with partner organisations).
9. To maintain contact with the survivor at regular (timely) intervals to provide support and ensure her safety, including updates of the risk assessment and safety plan.
10. To respond within the bounds of confidentiality (GDPR), to requests from other agencies for consultations or facilitate direct contact between agencies and service users.
11. To participate in multi-agency workings parties and focus groups, when requested to do so by the Director or your manager.
12. To provide advice and training at a range of locations as requested for both professionals and the public, including being the main point of contact for Housing staff when upskilling or advice is required by the team
13. To keep up to date on research, policy development and other literature relevant to the project. Attend relevant conferences and seminars on behalf of the project.
14. To attend team meetings, relevant meetings with trustees and to be part of Her Centre outreach marketing plan
15. To attend training as identified with your manager and in liaison with the Housing Inclusion & Support Service.
16. To take on other tasks as appropriate as requested by managers or the Trustees
Benefits of working at Her Centre
- A lovely team!
- 4 day working week (full time)
- 1 personal "wellbeing hour" a week
- Work from home 1 day a month
- 2 team-building days out a year
- Training and progression opportunities
- 3% pension contribution
Please note: Due to the intensive and sensitive nature of the support involved, this post is open to women only, as permitted under Section 7(2)(e) of the Sex Discrimination Act.
Closing Date for applications is 20th September 2026 at 5pm, with interviews on the 23rd of September 2026.
Please apply via Charity Job with your CV and a short cover letter
The client requests no contact from agencies or media sales.
Join Our Team and Help Transform Lives!
We are looking for a compassionate and motivated Benefits Adviser to join our Transitions team, providing personalised benefits advice and support to people in their own homes and communities across West Devon and Torridge. You will help people understand and access the benefits they are entitled to, maximise their household income and navigate what can often be complex and challenging benefit processes. Many of the people we support face barriers to accessing mainstream services, so the ability to build trust, listen and provide patient, practical support is at the heart of this role.
We are looking for someone with strong communication and interpersonal skills, a person-centred approach and a genuine commitment to supporting people experiencing vulnerability or financial hardship. Previous benefits advice experience would be an advantage, but we also welcome applications from people with transferable skills and the right values and aptitude to develop in the role. Full training, support and opportunities for professional development will be provided
About the Role
Working as part of the Transitions Project, you will provide specialist, person-centred benefits advice to people in their own homes and community settings across West Devon and Torridge.
Many of the people we support experience barriers that make it difficult for them to access mainstream advice services, including poor physical or mental health, disability, rural isolation, digital exclusion, low confidence and complex personal circumstances. You will take advice directly to clients, providing the time, flexibility and practical support they need to understand and access their benefit entitlements.
You will complete comprehensive benefit checks, support clients to make and manage claims, identify opportunities to maximise household income and help resolve benefit-related problems. This may include supporting clients with challenging decisions, mandatory reconsiderations and appeals, as well as liaising and advocating with the DWP, local authorities and other agencies.
The role involves regular lone working and travel to clients' homes, so you will need to be confident working independently while remaining closely connected to the wider Transitions team.
This is a rewarding role with the opportunity to make a tangible difference to the financial stability and wellbeing of people who may otherwise struggle to access the support they need.
Our vision is to eliminate social isolation and financial hardship.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Rape Crisis South London (RCSL) is entering an exciting new chapter. With a strengthened leadership team and an ambitious vision for the future, we are building on our foundations to deliver a bold and impactful organisational strategy.
We are now seeking an Training & Prevention Officer to join our Training & Prevention team at this pivotal time. This opportunity is available as permanent position.
As a specialist charity supporting survivors of sexual violence across twelve South London boroughs, we provide counselling, group therapy, advocacy, prevention education, and professional training. With an annual income of approximately £4 million, we are growing and strengthening our infrastructure to better serve survivors and communities.
About the Role
Using your facilitation and relationship-building skills, you’ll help embed consent education, challenge harmful attitudes, and raise awareness in businesses, schools and communities across London. This is a rare opportunity to hone your training craft and deliver something vital, urgent and right at the heart of today’s conversation around gender, power and safety. Join us to flip the script on sexual violence.
What You'll Do
You will play a vital role in expanding Rape Crisis South London’s prevention, awareness-raising, and income-generating activities within the Fundraising & Communications team. You will deliver trauma-informed training, workshops, and briefings – rooted in our decade’s long specialist experience — to challenge myths, break the silence around sexual violence, and embed supportive cultures across partner organisations. You will build sustainable partnerships, especially with corporate businesses, not-for-profit agencies, schools, universities and youth settings, that both deepen our impact and help grow our income through funded training and prevention programmes. In doing so, you’ll ensure prevention and awareness remains central to our mission, while enabling our organisation to scale services and income in a way that upholds the highest training standards.
About You
Person Specification
Essential
Desirable
What You Bring
Safeguarding and Safer Recruitment
Rape Crisis South London is committed to safeguarding survivors and service users. The post holder will contribute to maintaining the organisation’s safeguarding standards.
This includes:
Our safer recruitment processes include:
Intersectionality and Reasonable Adjustments
We recognise that experiences of sexual violence are shaped by intersecting factors such as:
Our work is grounded in feminist principles, recognising sexual violence as both a cause and consequence of gender inequality. We centre survivor voices and prioritise empowerment, inclusivity and intersectionality.
Applicants are encouraged to let us know if they require reasonable adjustments during the recruitment process, such as:
Interview Process
Shortlisted applicants will be invited to an interview, conducted via MS Teams.
Stage one: MS Teams with the Training and Prevention Manager, the Director of Fundraising & Comms, and one other panel member.
The whole process from advertisement to appointment, may take up to 3-4 weeks.
Post holder will be required to undertake Enhanced DBS
The role will initially be open for one month (until filled). However, due to the urgent need for support, applications will be reviewed and interviews arranged on a rolling basis, so early applications are encouraged.
This post is open to women only (Schedule 9, Paragraph 1, Equality Act 2010).
We particularly welcome applications from women underrepresented in leadership roles in the VAWG sector. Applicants must have the right to work in the UK.
How to apply
Please submit:
Thank you for your interest in RCSL. If you have not heard from us within one month of the closing date, please assume your application has been unsuccessful.
We encourage you to follow us on LinkedIn @rapecrisissouthlondon for future opportunities and updates.
AI in Job Applications
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences
Providing specialist support to women and girls who have experienced rape and/or childhood sexual violence and abuse.



Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re looking for a compassionate and motivated Community Connector to join our GP Integrated Mental Health Service and Mental Health Integrated Community Service in Surrey Heath.
This is an exciting opportunity to work at the heart of local communities, supporting people with their mental health and wellbeing by helping them access the right support at the right time. Working alongside GPs, mental health practitioners, partner agencies and community organisations, you will provide timely assessments, brief psychosocial interventions and practical support that helps people build on their strengths, overcome barriers and connect with services, activities and networks that promote independence and recovery.
As part of Catalyst Support, you will be joining a Surrey charity committed to supporting wellness together through kindness, integrity and commitment. We are looking for someone who is confident working with people experiencing mental health challenges, able to build positive relationships with professionals and community partners, and passionate about making support more accessible, joined-up and person-centred.
Location: Surrey Heath
Salary: £30,280
Hours: 35 hours across Monday to Friday
Contract type: Permanent
Key responsibilities:
To work jointly with the Mental Health Practitioner in conducting assessments, including risk assessment, and to work with patients to support them in identifying their socially determined needs and goals, provide self-management tools and facilitate the development of personal support plans
About the organisation
Through Community, Specialist and Outreach services, we support recovery, mental health, and wellbeing—together, every step of the way.
About you
Essential:
Desirable
Benefits
Safeguarding & Checks
Catalyst Support is an equal opportunities employer. We celebrate difference and are committed to fairness, accessibility, and inclusion throughout recruitment and employment.
We welcome requests for reasonable adjustments at any stage of the process.
Please note that we may close this vacancy early if we receive a high volume of suitable applications.
The client requests no contact from agencies or media sales.
Just Finance Foundation (JFF) is looking for an experienced Governance and Operations Manager to join us at an important point in our development.
We are a national charity working to change how children grow up with money. Every day, children are learning about money - through what they see, hear, and experience - but not all of it builds confidence or choice. By supporting parents, carers, and educators to teach money in ways that are simple, practical, and engaging, we make financial learning part of everyday life. This means children can grow up confident in making choices and equipped with skills that support their wellbeing now and into the future.
JFF currently operates within the Church Urban Fund (CUF) group, which has supported our development and provides a number of shared services. We are now preparing to become an independent charity and this new role will play a central part in making that transition work.
Working closely with our Director and trustees, you will help coordinate the move to independence while building the governance, systems and ways of working we need as a small, well-run charity.
This is a broad, hands-on role for someone who enjoys making organisations work better. You might be keeping a complex transition plan moving, supporting effective Board governance, improving an operational process, working through an issue with a supplier or adviser, or helping the Director make sense of a complex organisational question.
You won’t need to be an expert in everything. What matters is that you have strong operational judgement, can bring clarity to complexity, know when to involve specialist expertise, and are comfortable taking responsibility for getting things done.
We are particularly interested in people with significant experience in governance, operations or organisational management who can work confidently with senior leaders, trustees, advisers and external partners. Experience in a charity or purpose-led organisation, or of organisational change or separation, would be an advantage.
For full details of the role, responsibilities and person specification, please read the accompanying Job Description.
The role is home-based for three days per week, with occasional travel and approximately six evening Board meetings each year.
How to apply
Please submit a CV and supporting statement explaining how your experience meets the role requirements to email address provided by 11.59 on 13th September 2026. If your experience covers most, rather than every, point in the person specification, we still encourage you to apply.
JFF is an inclusive organisation and we welcome all applications. We want our workforce to be truly representative of the communities we serve. Diversity is an asset to our organisation and helps us create an inclusive, welcoming environment for all.
The client requests no contact from agencies or media sales.
Our Organisation
The Football Association (The FA) is the governing body of football in England. We are responsible for promoting and developing the game at all levels; from grassroots through to the professional game, The FA Cup and the England Teams, and we have two world class assets: Wembley Stadium and St. George's Park.
Our vision is to inspire positive change through football; our national game that breaks down barriers and unites people from very different backgrounds. Today, we are the governing body of a national community that includes more than 15.7 million football participants, almost 30 million fans and more than 90,000 grassroots teams.
At The FA mental health and wellbeing is a core enabler of everything we do, personally and professionally, on the field and off the field, in how we perform, deliver, and navigate the world around us.
The Role
As an organisation we are increasingly responding to a range of complex mental health related cases that often involve ethical, psychosocial, and occupational challenges that impact individuals as well as presenting, in some cases, increased organisational risk. As we continue to evolve our internal support structures, we recognise the value that an independent expert panel will bring.
The purpose of the Independent Mental Health Expert Panel (IMHEP) is to bring together specialists to provide independent multidisciplinary oversight, consultation, reflective supervision and expert guidance regarding complex mental health cases. The focus of the panel is to support our internal workforce of c.1000 colleagues, for whom we have a duty of care to support and protect mental health and wellbeing.
We are looking for individuals with a strong passion for delivering human centred, multidisciplinary mental health care, and a broad knowledge of the mental health challenges faced by individuals working in high performance sport cultures. We are seeking individuals with a sound understanding of the modern game of football in its various forms, and who have a comprehensive working knowledge of the most up to date policy and research progressions in their respective field.
Key Accountabilities
As a member of the IMHEP you will be required to:
The panel will offer recommendation only and The FA retains operational, legal, clinical, safeguarding and managerial accountability for all decisions.
The MH&WB team will be responsible for coordinating the panel, chairing meetings, recording and securely storing/sharing relevant information, and remain accountable for all case related decision making.
There will be two formal meetings per year where a selection of complex cases will be taken to the panel for review and discussion. Examples of selected cases might include:
What we are looking for
Members of the Panel will include:
Members of the Panel will be expected to participate independently and objectively, and within the boundaries of their professional competence. Any conflicts of interest (case specific or in relation to the organisation whole) must be declared to the Chair of the Panel prior to participation. Contributions must be constructive and offered for the good of The FA and its employees. Members are expected to promote safe and ethical practice at all times and maintain confidentiality throughout (The panel may decide that confidentiality be broken where there is a legal obligation to disclose information, where there is a risk of serious harm to an individual or others, or where the sharing of information is needed to safeguard an individuals welfare)
Time Commitment
As a minimum, IMHEP members should attend two scheduled meetings per year to review and discuss a selection of identified complex cases. Meetings will usually be face to face on weekdays at The National Football Centre St George's Park, or Wembley Stadium. Additional Panel meetings may be called at the discretion of the Panel Chair. Panel members will also be available for ad hoc consultation on specific matters within the Panel's remit as required. Ad hoc meetings will be kept to a minimum and usually be held online.
Members will receive a set fee for attending meetings, and reasonable expenses incurred in order to travel to meetings will be reimbursed.
Members will be appointed for an initial term of two years, after which they will be eligible to reapply for another two years, up to four times (maximum of 8 years). Members can resign from the Panel at any point with written notice, and The FA can also terminate appointments where necessary.
Role Descriptors
The FA are looking to appoint the following specialist roles:
Consultant Psychiatrist
Providing specialist medical and psychiatric expertise regarding complex mental health presentations, risk assessment considerations, diagnostic complexity, treatment pathways, and psychiatric considerations.
Key Responsibilities
Essential Qualifications
Clinical Psychologist
Providing psychological formulation, behavioural understanding, trauma-informed diagnosis, and psychologically informed perspective on complex cases.
Key Responsibilities
Essential Qualifications
Occupational Psychologist or Organisational Consultant
Providing expertise on workplace mental health and wellbeing, psychosocial risk factors, systemic stressors, and psychologically well organisations.
Key Responsibilities
Essential Qualifications
Neurodiversity Specialist
Providing expertise on neurodiversity, psychosocial risk factors, equality and inclusion support, and systemic risk factors concerning neurodiverse cases management.
Key Responsibilities
Essential Qualifications
Health and Safety Representative
Providing expertise regarding workplace health and safety requirements, psychosocial risk management, and organisational safety obligations.
Key Responsibilities
Essential Qualifications
Human Resource Specialist
Providing expertise on employment practice, people management, workplace policies, employee relations, and organisational processes to inform consideration of complex workplace mental health cases.
Key Responsibilities
Essential Qualifications
If you feel that you have the relevant skills and experience, please do apply, and select which panel position you are applying for on the application form.
We welcome applications from everyone and are proud to be an equal opportunities organisation. If you have any particular requirements in respect of the recruitment or interview process, please mention this during your application.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Accountable to: Support Team Manager
Hours: 37.5 hrs per week (including evening and weekend hours on a rota)
Contract type: Permanent
Salary: £26,750
Location: Loughborough, England (Travel required to all Baca Services locations)
Start date: September 2026
Help Change Young Lives
At Baca, we support young people who have fled war, persecution, and trafficking, providing safe housing, education, and therapeutic care to help them rebuild their lives.
As a Support Worker, you will be a key worker for several young people in Baca's care, providing high-quality holistic and therapeutic support for their transition to adulthood. You will deliver services in line with Baca’s Theory of Change, ensuring the highest quality outcomes in physical and emotional wellbeing, education, employment, training, social engagement, and personal safety.
Key Responsibilities:
Support young people using trauma-informed approaches (including PACE and recovery models)
Promote safety and safeguard young people from exploitation and harm
Support emotional wellbeing, independence, and life skills development
Encourage engagement in education, training, and community activities
Maintain accurate and compliant records
Work closely with social workers, schools, and partner agencies
Contribute to a reflective, learning-focused team culture
Be a role model, offering care and compassion without discrimination.
Plan and participate in day trips and annual residential weeks.
About you:
Alignment with Baca’s values and mission.
Ability to respond to change and work as part of a diverse team.
Self-motivated, proactive, and able to take initiative.
Knowledge of safeguarding practices and issues faced by unaccompanied asylum-seeking young people.
Relevant training or willingness to complete essential training within the first year.
Experience working with young people, especially in cross-cultural settings.
Excellent communication, organisational, and ICT skills.
Driving licence and access to a car.
Enhanced DBS check required.
You will be:
Approachable, reliable, and a strong team worker.
Supportive, responsible, and personable.
Flexible and able to work occasional evenings and weekends.
What We Offer
The chance to make a meaningful difference
A supportive, values-driven team
33 days’ holiday (pro rata), pension, wellbeing support, and more
How to Apply
If you are passionate about creating lasting change for young people and have the skills needed, we would love to hear from you.
Please note: You must have the right to work in the UK. You must also be able to legally drive in the UK for this role.
Successful candidates will be asked to apply for an Enhanced DBS Certificate including a check of the children’s barred list.
It is our mission to serve young people who have been forced to flee their home country – offering safe homes, education, therapeutic care and support



The client requests no contact from agencies or media sales.
As our Associate Director of Children’s Services, you have a key role to play in the leadership, operational management, and strategic direction of Chestnut Tree House. We are looking for an individual who shares our passion for excellence, innovation and continuous improvement. Whether through clinical leadership, service development, strengthening quality standards or supporting our workforce, this role offers a unique opportunity to make a significant contribution to our future.
At the heart of everything we do is a commitment to kindness, respect, integrity and collaboration. We want every colleague to feel valued, supported and empowered to reach their full potential while delivering the very best outcomes for those in our care.
As a leader within Southern Hospice Group, you will:
You'll be
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
PURPOSE OF POSITION
This role is responsible for delivering a high-quality, trauma-informed and gender-informed support service for women living in the Complex Needs service. The post-holder will hold a caseload of women residents who may be experiencing multiple disadvantage, including homelessness, rough sleeping, domestic abuse, mental ill health, substance use, exploitation, offending histories, social isolation and complex trauma.
The Women’s Support Worker will provide persistent, compassionate and practical support to women who may find it difficult to trust services, sustain engagement or accept support consistently. The role requires someone who can build safe, respectful relationships at the woman’s pace, while maintaining clear professional boundaries and supporting women to stabilise, feel safer, reduce risk and work towards their own goals.
The post-holder will work as part of the wider frontline support team, leading on support planning, advocacy and multi-disciplinary working for women residents. They will also support colleagues’ day to day to apply gender-informed practice, strengthen engagement with women and ensure support is coordinated, responsive and centred on women’s safety, choice and wellbeing.
This role forms part of a seven-day rota and will include some evening and weekend working.
WHY THIS ROLE IS DIFFERENT
This specialist frontline role is for someone who wants to make a real difference with women who have experienced exclusion, trauma and barriers to support. You will hold a focused caseload, build trust and coordinate support that helps women feel safer, more connected and able to move forward.
At Your Place, you will join a values-led organisation committed to ending homelessness and providing safe, supportive accommodation. You will be supported through reflective practice, team learning and collaboration with colleagues, managers and partners.
This role gives you the opportunity to shape gender-informed support across the Complex Needs service. You will support colleagues with engagement, risk, safety and advocacy, while keeping women’s voices, choices and experiences central to support planning. Our Values in this role:
Compassion: We meet women with empathy, patience and respect.
Inclusion: We value women’s identities, experiences and voices.
Collaboration: We work with women, colleagues and partners to reduce risk and improve outcomes.
Growth: We support women, colleagues and services to learn, develop and build on strengths.
RESPONSIBILITIES & ACCOUNTABILITIES
Deliver safe, consistent and high-quality support to women living in the Complex Needs service.
Hold and manage a caseload of women residents, ensuring support plans, risk assessments and safety plans are clear, current and outcome focused.
Lead on casework, advocacy, support planning and reviews, ensuring agreed actions are followed through and progress is recorded.
Build trusting, persistent and professional relationships with women who may be difficult to engage, distrustful of services or reluctant to accept support.
Use trauma-informed, gender-informed, strengths-based and motivational approaches to assess needs, plan support and promote positive change.
Assess, monitor and respond to safeguarding concerns, risk, incidents, non-engagement and changes in presentation, escalating concerns appropriately.
Coordinate multi-agency support with health, mental health, substance misuse, domestic abuse, criminal justice, adult social care, housing, police and specialist women’s services.
Lead or contribute to MDT meetings and case discussions, ensuring clear actions, accountability and follow-up to reduce risk and improve outcomes.
Promote women’s safety, recognising risks linked to trauma, exploitation, coercion, abuse, unsafe relationships, rough sleeping and homelessness.
Support women to access healthcare, benefits, mental health support, substance misuse services, advocacy, legal advice, education, training and meaningful activity.
Support the wider frontline team to apply gender-informed approaches in day-to-day casework, engagement, risk management and safeguarding practice.
Respond to referrals, ensuring eligibility, risks and support needs are clearly understood and recorded.
Maintain accurate, timely and high-quality records of casework, support activity, safeguarding actions, risk, outcomes and multi-agency communication.
Work within Your Place policies and procedures, including safeguarding, equality and diversity, data protection, health and safety and professional boundaries.
Contribute to reflective practice, team learning and service improvement within a Psychologically Informed Environment.
PERSON SPECIFICATION
The requirements below set out the experience, knowledge and personal qualities needed for this role. We welcome candidates with relevant direct experience, education, training or lived understanding of the issues affecting women with complex needs.
Experience, education and knowledge
Experience of supporting women or adults experiencing multiple disadvantage, complex needs, homelessness, rough sleeping, trauma, domestic abuse, mental ill health, substance use, exploitation or social exclusion.
Relevant education, training or qualification in women’s support, trauma-informed practice, safeguarding, domestic abuse, mental health, substance use, social care, psychology, criminology, housing, homelessness or a related field.
Experience of building trust with people who may be difficult to engage, inconsistent in contact, distrustful of services or reluctant to accept support.
Experience of holding or contributing to a caseload, completing support plans, risk assessments, safety plans, reviews and case notes.
Understanding of safeguarding, risk management, professional boundaries, confidentiality, equality and diversity, and data protection.
Awareness of multi-agency working and the role of health, mental health, substance misuse, domestic abuse, criminal justice, adult social care, housing and specialist women’s services.
Skills and abilities
Ability to provide trauma-informed, gender-informed, strengths-based and practical support.
Ability to assess risk, respond to safeguarding concerns and escalate appropriately.
Ability to advocate for women and coordinate support with colleagues and external partners.
Ability to communicate clearly, build professional relationships and maintain boundaries.
Ability to manage a caseload, prioritise work and keep accurate records.
Ability to support women to access services, build confidence and take realistic steps towards safety, stability and independence.
Good IT skills, including Microsoft Office and case management systems, or willingness to learn.
Personal qualities
Compassionate, non-judgemental and respectful, with a strong commitment to supporting women affected by homelessness, trauma and multiple disadvantage.
Patient, persistent and able to build trust at the woman’s pace.
Reflective and open to learning, supervision, feedback and development.
Calm and professional when responding to challenging, high-risk or emotionally demanding situations.
Able to work independently while contributing positively to a wider frontline team.
Committed to Your Place values of Compassion, Inclusion, Collaboration and Growth.
Desirable
Experience in a women-only service, complex needs accommodation, rough sleeping pathway, domestic abuse service or specialist homelessness service.
Experience using In-Form or a similar case management system.
Knowledge of local services and pathways for women experiencing homelessness, domestic abuse, mental health needs, substance use or exploitation.
Offer of this role is subject to satisfactory DBS and employment checks being completed before starting employment.
Our mission to solve homelessness in east London, one person at a time!
The client requests no contact from agencies or media sales.
Purpose of the Post
People are our greatest asset and we believe in developing the hearts and minds of our team and our wider network of VCSE partners.
The Director of Culture will provide leadership to ensure the VCSA has a supportive, inclusive, and high-performing culture across the organisation. This role ensures that our people feel valued, empowered, and aligned with our mission and values.
You will lead the design and implementation of our People and Culture strategy — embedding wellbeing, inclusion, and continuous learning across the organisation, ensuring every member of staff feels valued and empowered to achieve their best.
You will work alongside our Chair and lead the embedding of our Anti Racist principles within the organisation.
As a member of the Senior Leadership Team, the Director of Culture will work as part of that team to contribute to strategic planning and to ensure that the VCSA is a great place to work, where people thrive and feel valued.
You will provide leadership for workforce culture and development across the wider VCSE delivery community, including inclusivity, belonging, anti racist, solution-focused, relational, and collaborative approaches.
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The client requests no contact from agencies or media sales.