Engagement and data officer jobs
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Are you an experienced writer and editor who would love to work on stories about the challenges and successes in wildlife conservation?
We want to hear from you! Synchronicity Earth is looking for a Senior Communications Officer to join our small, dynamic Communications team and help promote the work of our programmes and partners around the world.
You will have an important role in creating digital content for our email and social media audiences, which will mean using your initiative to pick out strong stories from our programmes.
About Synchronicity Earth
Synchronicity Earth is a UK-registered charity focusing on global biodiversity conservation, specialising in overlooked and underfunded species and ecosystems.
We are research-driven, raising and distributing donor funding to the conservation sector.
To increase the impact of this funding, we develop programmes focusing on areas where the gaps in funding overlap with the highest risk of extinction, habitat destruction, and threats to biological and cultural diversity.
Through our programmes, we provide core and flexible support to (often local-led, women-led, and/or youth-led) partners addressing issues such as the amphibian extinction crisis, freshwater biodiversity loss, and the ‘silent forests’ of Southeast Asia.
Application and recruitment process
· Complete the application questions, upload a cover letter (no more than one side of A4), upload your CV (no more than two sides of A4), and submit your application through Charity Job. Please do not use AI, see below.
· Fill in our candidate survey. Whilst this survey is optional, it is the way to opt in to the Guaranteed Interview Scheme (information below) if you would like.
A NOTE ON AI USE IN YOUR APPLICATION:
Your application will be used to assess your skills in writing and editing, which are critical for this role. Please note that if you use AI in your application, you are much less likely to be shortlisted as we will not be able to do this assessment.
We want to read your authentic voice and see your unique self in your application, and using AI will make your responses far less individual.
Our promise to you is that we do not use AI in any part of our recruitment and selection process.
Recruitment timeline
Closing date: 10 August 2026 9am
First stage interviews (Zoom): 17-24 August 2026
Second stage interviews (at our London office in-person): 1-3 September 2026
Our commitment to equity, diversity, and inclusion
Inclusion is a priority throughout our workplace culture and is embedded in our recruitment process.
We welcome applications from people of all backgrounds for this role, particularly non-graduates, and are happy to discuss flexible working arrangements. We also welcome candidates who have taken a career break.
Candidates from Black, Asian, and Minority-Ethnic (BAME) backgrounds and people with disabilities who meet the criteria (in the section of the job description headed ‘What you will bring to the team’) and opt-in to our Guaranteed Interview Scheme will enter the first recruitment shortlist, see more information below.
The first stage of recruitment will be anonymised by Charity Job to mitigate against unconscious bias.
Please let us know at any stage during the recruitment process if you have any accessibility requirements and we will do what we can to accommodate these for you.
Please also let us know which pronouns you would like to be referred by, if you wish.
Guaranteed Interview Scheme
We recognise that people from Black, Asian, and Minority-Ethnic (BAME) backgrounds and people with disabilities are under-represented in our sector, and that there are often additional barriers present for people from these groups when applying for roles in the charity sector and beyond.
As part of our commitment to attract and retain talented individuals from under-represented groups to the conservation and environment sector, if you belong to these groups, you can opt in to the Guaranteed Interview Scheme (GIS) in our candidate survey.
See the attachment which outlines how to do this and includes the link to the survey. If you meet the criteria for a role listed in the job description under ‘What you will bring to the team’, you'll be guaranteed a first-stage assessment (either online interview or task) alongside other shortlisted candidates.
The results of this will be used to select candidates for the next stage.
The client requests no contact from agencies or media sales.
Passionate about using research to make a real difference? Salford CVS is looking for a Research and Insight Worker to help deliver impactful research projects that amplify the voices of local communities and the voluntary, community and social enterprise (VCSE) sector across Salford and Greater Manchester.
You'll gather and analyse data, work directly with community groups and VCSE organisations, and turn insight into high-quality reports that influence decision-making and drive positive change. If you're an organised, confident communicator who enjoys working with people and is motivated by social impact, we'd love to hear from you.
Main purposes of the post
To deliver Salford CVS’s research and insight work, which includes the collection and analysis of data and producing timely written reports of the findings. This exciting Research and Insight role involves a combination of VCSE engagement and community insight work across Salford and in Greater Manchester.
Hours: Part-time, 22.5 hours per week.
Days: To be confirmed (core hours are worked between 8am – 6pm, Monday to Friday).
Contract: 1-year fixed-term contract, subject to the successful completion of a 3-month probationary period.
Place of work: In person at Salford CVS’ offices, The Old Town Hall, 5 Irwell Place, Eccles, Salford, M30 0FN.
The Benefits of Working for Salford CVS:
- 28 days’ holiday - rising to 30 days (after five years), plus Bank Holidays (pro rata for part-time)
- Enhanced company sick and maternity pay, subject to terms and conditions of service
- Pension scheme - with 7% employer contribution (and 1% mandatory employee contribution)
- Cycle to Work scheme
- Membership of the Hospital Saturday Fund via an employer subsidised scheme (optional and non-contractual)
- RHS family membership (optional and non-contractual)
- Development opportunities - we support and encourage our staff to progress in their careers (including formal training)
- A supportive working culture - we respect and support one another to do the best we can
We are an accredited Living Wage Employer, Living Hours Employer and Living Wage Funder, ensuring not just our staff are paid the ‘real’ Living Wage but also that any projects we fund can do the same.
For further information and to apply, please visit our website via the ‘apply’ button.
Closing date: Noon on Wednesday, 26th August 2026.
Interviews: Tuesday, 8th September 2026 - in person at Salford CVS’ offices.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: People Officer – Temporary Position
Reporting to: HR Business Partner
Salary Range: / Hourly Rate: £35,000 per annum
Contract Type: 3 months Fixed - Term Contract
Location: Hybrid (Able to work from a London or Sheffield based office minimum of 2 days per week)
Hours/Days per week:35 hours per week, Monday to Friday
We are Felix
We bring people together to rescue, repurpose, and share surplus food that would otherwise go to waste, turning an environmental problem into a social opportunity.
Together with 16 other independent charities, 18,000 volunteers, and thousands of partners, we are the UK’s food rescue network, supporting 1.5 million people across the country.
We‘re about fuller plates, fuller communities, and fuller lives.
Purpose of the Job
You will be part of the People Team, providing administrative and generalist HR support to the advisory and recruitment functions, helping to ensure the smooth delivery of HR services throughout the employee lifecycle.
The core duty of the People Officer is leading in the day-to-day operation of the HR Service, including recruitment, payroll, changes in terms and conditions, absence, leavers, reporting and wellbeing. You will be responsible for ensuring all aspects of the employee life cycle are supported with.
Please note this is a temporary position to support with current long-term absence within the team.
Duties and Responsibilities
Your normal duties and responsibilities will be set out in your job description. However, the charity may require you to perform other duties from time to time.
Administration
- Administration of HR inbox as part of a shared responsibility
- Maintain and update employee records on SharePoint and HR platform
- Carrying out and tracking ongoing compliance checks, including DBS, right to work and driving licence verification, to ensure compliance records are maintained.
- Prepare and process documentation relating to approved changes to terms and conditions, ensuring compliance with standard operating procedures and accurate record keeping.
- Supporting with formal and informal meetings by arranging, preparing paperwork, setting up and note taking
- Collecting data for payroll and HMRC and providing all starter, leavers, change of terms and conditions information to payroll
- Administration of employee benefits schemes as part of a shared responsibility
- Ensuring full probation cycle is complete on time; including but not limited to, liaising with managers, booking and completing HR checks ins and saving complete documents to file.
- Complete offboarding including conducting exit interviews where applicable
Recruitment
- Support with end-to-end recruitment; including advertising vacancies, organising interviews and ensuring recruitment processes are followed
- Issue recruitment paperwork and complete pre-employment checks including references and right to work checks
- Arrange and deliver [IA1] new starter inductions where needed
- Administration of the Recruitment inbox as part of a shared responsibility.
Other
- Responding to managers and employees on basic HR advisory support in relation to absence, annual leave and HR processes, escalating to HRBP when needed[IA2]
- Providing administrative support and assistance with People Team projects and initiatives as required, including coordinating training activities, updating HR documentation and processes, supporting employee surveys, and assisting with engagement, wellbeing and EDIB initiatives.
Any other duties as directed by People Management Team.
Recruitment timeline
We reserve the right to close advertisements early and we might assess candidates and arranging interview as applications come in, so please apply as soon as possible, to avoid missing out on this opportunity.
Due to the anticipated large number of applicants, if you do not hear from us within four weeks of your application, we regret to inform you that your application has been unsuccessful. Consequently, will not be able to provide feedback.
We deliver this surplus food to charities and schools so they can provide healthy meals and help the most vulnerable in our society.



Help tell the stories that bring joy to seriously ill children.
Rays of Sunshine is looking for a creative, sensitive and confident Senior Communications Officer to help bring our work to life through powerful storytelling, media engagement and compelling content.
This is an exciting opportunity to join us as we launch our new five-year strategy, refreshed brand and new website. You’ll play a key role in helping us share the stories of seriously ill children, young people and their families, raising awareness of our work and inspiring more people to support Rays of Sunshine.
As our Senior Communications Officer, you’ll act as our story development lead, working directly with children, young people and families to sensitively capture the moments that demonstrate the impact of our work. You’ll develop case studies, coordinate photography and filming, create content for social media, website, press and email marketing, and help ensure our storytelling is handled with care, consent and integrity.
You’ll also support PR and media activity, build relationships with journalists, identify media opportunities, draft press releases and case studies, and help coordinate activity involving families, colleagues, ambassadors, celebrities and high-profile supporters.
Alongside this, you’ll support our Wish Ambassador programme, celebrity and influencer engagement, digital communications, social media, website content and wider communications campaigns. This is a varied, hands-on role in a small and ambitious team, with the opportunity to make a real and lasting impact.
We’re looking for someone with excellent writing and storytelling skills, strong editorial judgement and the ability to build trusted relationships with families, journalists, ambassadors, celebrities and colleagues. You’ll be warm, organised, proactive and passionate about putting children’s voices at the heart of communications.
Rays of Sunshine has recently been recognised as one of The Sunday Times Best Places to Work 2026, reflecting our positive, values-led culture and commitment to supporting our people.
We brighten the lives of seriously ill children across the UK by granting wishes and providing ongoing support in hospitals and within the community
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Help maximise the impact of community solar
South East London Community Energy (SELCE) is looking for a Solar Engagement & Asset Management Officer to help maximise the performance and impact of community-owned solar across South East London.
You'll play a unique role combining technical asset management with community engagement. Working across our operational solar portfolio and various innovative programmes, you'll help ensure solar installations perform at their best, bring underperforming systems back into use and build the next generation of local solar expertise.
From monitoring the performance of SELCE's solar portfolio, to helping schools recover the full value of their existing solar installations and mentoring volunteers through various programme, you'll help ensure every solar panel delivers the greatest possible environmental and community benefit.
This is an ideal opportunity for someone with technical solar knowledge who enjoys solving problems, working with people and helping communities benefit from renewable energy.
Key Responsibilities
Solar Asset Management
You'll help maximise the performance and reliability of SELCE's growing portfolio of community-owned solar installations.
- Monitor operational solar performance using online platforms.
- Analyse generation data and identify underperforming systems.
- Coordinate fault investigation and maintenance contractors.
- Maintain technical records and asset documentation.
- Produce performance reports for internal and external stakeholders.
- Coordinate invoicing and Feed in Tariff claims
- Support the coordination and delivery of O&M plans and scheduling
- Support warranty claims, maintenance planning and performance optimisation.
Project Delivery Support
- Support delivery of SELCE's renewable energy and decarbonisation projects.
- Assist with site surveys, data collection and technical assessments.
- Prepare and maintain project records and documentation.
- Support funding monitoring, reporting and evaluation.
- Provide operational and administrative support across current and future projects.
Domestic Solar Engagement
Support SELCE's volunteer programme helping residents purchase solar with confidence.
- Recruit, train and support volunteers.
- Deliver training in solar technologies, consumer protection and quality assurance.
- Support household assessments.
- Review and quality assure solar designs.
- Support collective purchasing campaigns.
- Monitor and evaluate programme outcomes.
Community Engagement
Represent SELCE across South East London.
- Deliver workshops and attend community events.
- Build relationships with schools, residents and partners.
- Promote community-owned solar and consumer protection.
Person Specification
Essential
- Experience working with commercial or domestic solar PV systems.
- Good understanding of solar monitoring platforms and performance analysis.
- Knowledge of solar PV components and common faults.
- Strong Excel and Microsoft Office skills.
- Excellent organisational, communication and interpersonal skills.
- Ability to explain technical information to non-technical audiences.
- Experience of making presentations, or teaching, or supporting adult learning
- Attention to detail and ability to manage multiple priorities.
- Enthusiasm for community energy and the energy transition.
Desirable
- Experience of solar asset management.
- Experience producing technical reports.
- Experience working with schools or local authorities.
- Experience recruiting or supervising volunteers.
- Knowledge of MCS standards and UK solar industry best practice.
- Full UK driving licence.
Benefits
- 15 days annual leave (pro rata) plus bank holidays
- 4% employer pension contribution
- Flexible and hybrid working
- Ongoing professional development and mentoring
- Time Off in Lieu (TOIL) for agreed evening and weekend work
- The opportunity to help shape one of the UK's leading community energy organisations
About SELCE
South East London Community Energy (SELCE) is an award-winning, member-owned energy cooperative creating a fair and just energy transition. Through community finance we develop renewable energy projects, help residents improve the energy efficiency of their homes and tackle fuel poverty.
Our growing solar portfolio supplies clean electricity to schools, community buildings and other organisations across South East London. Surplus income is reinvested into programmes supporting vulnerable households. Our work has received national recognition, including Community Energy Project at the British Renewable Energy Awards 2026.
Why Join SELCE?
You'll join one of the UK's leading community energy organisations at an exciting period of growth. Your work will improve the performance of renewable energy systems, reduce carbon emissions, lower energy costs for schools and community organisations, help residents invest confidently in solar and support local people to develop valuable green skills.
As a small, ambitious organisation you'll work directly with senior colleagues and enjoy genuine responsibility while making a measurable contribution to the transition to a fairer energy system.
Equality, Diversity and Inclusion
SELCE values diversity and is committed to building a team that reflects the communities we serve. We particularly welcome applications from people currently underrepresented within the renewable energy sector.
The client requests no contact from agencies or media sales.
Role Purpose
To support the engagement and activation of key audiences to take action in support of ending the need for food banks. Responsible for delivering mobilisation opportunities and actions to new and existing supporters and driving meaningful change through action.
This role is part of the Together with Trussell programme, the goal of which is to build stronger connections with our supporters, partners and donors in order to increase funding, campaigning and other forms of support for our work. As a member of an enabling programme, this role is focused on the successful delivery of the Together with Trussell programme outcomes, which underpin and enable the outcomes of our 5 external programmes - together contributing to the fulfilment of our long term vision of a UK without the need for food banks.
Key Responsibilities
Audience engagement and supporter activation
Work with the Senior Audience Mobilisation Manager and Audience Mobilisation Manager to develop and deliver campaigning actions that recruit and inspire new supporters, deepen engagement with existing audiences and build widespread public support for our vision, while collaborating with the Email Marketing Manager and Supporter Data Manager to deliver engaging, insights driven activity aligned to our audience strategy and supporting audience retention.
Platform Management
· Build and manage actions on our external campaigns platform provider, collaborating with the platform provider agency to deliver impactful and engaging digital mobilisation journeys, leading on the system as super user.
Cross team collaboration
· Engage with project teams, audience leads and channel owners to deliver journeys and the content needed within them, as well as actions that engage campaigners through time, money, voice aligning content, messaging and audience touchpoints.
Insight and evaluation
· Using internal and external data systems, collate and deliver monthly reports on audience engagement activity highlighting trends that provide insights to support the development of an impactful, insight led mobilisation strategy and campaigner audience stewardship.
Line management
· Provide direction and support to the campaign engagement volunteer through weekly email briefs and quarterly volunteer check-ins.
Person Specification
Core Knowledge
· Proven experience of supporting the delivery of engagement campaigns.
· Experience of using a web-based action platform and analytics tools.
· An understanding of GDPR and data protection.
· Ability to project manage, develop timelines and drive forwards project delivery.
Essential Skills
· Strong communication skills, both verbal and written for internal and external audiences.
· Works collaboratively across teams
· Experience of working with platforms used to engage supporters e.g. CRM systems, action platformsRole models inclusive behaviours and values
· Time management and prioritisation skill
· Proficient copywriting
Key Experience
· Delivering projects with multiple stakeholders
· Creating reports for digital activity
The client requests no contact from agencies or media sales.
Can you inspire and mobilise supporters to drive meaningful change for the Armed Forces community?
We are looking for a Campaigns Engagement and Mobilisation Officer to help grow and strengthen the Royal British Legion’s campaign supporter network, empowering people across the UK to advocate for the issues that matter most to serving personnel, veterans and their families.
This is an exciting opportunity to combine engagement, communications and campaigning expertise to deliver impactful policy campaigns, build lasting supporter relationships and help amplify the voice of the Armed Forces community.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
· Develop and deliver engaging supporter communication and mobilisation strategies that drive participation in national and local policy campaigns.
· Build, maintain and enhance campaign supporter journeys, working collaboratively with colleagues across Campaigns, Digital Marketing, Volunteering, Fundraising and Membership teams.
· Create compelling, accessible and high-quality content across a range of channels, including email, social media, websites and supporter communications.
· Coordinate campaign engagement activities, events and training opportunities that inform, inspire and empower supporters to take action.
· Identify, develop and support campaign champions and advocates across the UK, equipping them with the tools and briefings needed to influence decision-makers and raise awareness of Armed Forces issues.
· Lead on the management and development of campaign supporter databases and engagement platforms, ensuring excellent data governance, GDPR compliance and effective reporting on campaign impact.
Employee benefits include -
· 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
· Enhanced paid maternity, paternity and adoption leave
· Generous pension scheme with employer contributions ranging from 6% to 14%, depending on length of service
· Range of flexible working options may be available, depending on your role
· Employee Assistance Programme providing confidential counselling, financial and legal advice
· Range of courses delivered by learning specialists to support your development goals and objectives
· Opportunities to volunteer
· Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see the Job Description attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
As part of our commitment to inclusion, we offer interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.
Interview Dates: WC 10/08/2026
We provide lifelong support to serving and ex-serving personnel and their families. Our support starts after one day of service and continues through



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Westminster, London
Contract: Permanent, Part-time
Salary: £33,376 per annum for 32 hours per week over 4 days, based on an FTE salary of £41,720 per annum (NJC Scale Range 27–29) inclusive of London Weighting, pension and other benefits.
Hours of work: This is a flexible role of 32 hours per week, over 4 days (8hrs per day)
Annual leave: 35 days including bank holidays / Statutory Holidays (pro-rata for part time)
Closing Date: Monday 10th August 2026
JOB PURPOSE
This is a pivotal role within The Passage’s Fundraising Team, created to help support the transformation of our supporter data systems and ensure we become a more data informed, insight driven organisation and fundraising team. You will be the main contact for the fundraising CRM working with the fundraising team and other teams within The Passage such as finance and IT to ensure the smooth running of all systems and processes.
As the dedicated data and CRM Manager for Fundraising and Communications, you will support colleagues with reporting, analysis, campaign set-up and selections, and data strategy. Your work will ensure our data is accurate, accessible, and GDPR-compliant, enabling smarter decision-making, improved supporter journeys, and to help grow income. You will also be working with the Marketing and Communications team to implement email soft opt-in for our supporters. This is a unique opportunity to shape how we use data to engage, retain, and grow our supporter base at a time of exciting change.
MAIN DUTIES
1. Fundraising CRM Project Leadership
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Manage and maintain the current Salesforce system, ensuring it remains functional, accurate, and fit for the purposes of stewarding donors and maintaining accurate records of donations
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Act as the day-to-day lead for the CRM system within the Fundraising and Communications team, ensuring it meets team needs and supports strategic goals.
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Document workflows, integrations and processes to ensure the long-term sustainability and usability of the system for vital processes such as donation processing and gift aid
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Work with IT and the fundraising team to evaluate onboard 3rd party platforms to support fundraising initiatives. Ensure any changes are approved with senior stakeholders and documented.
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Be a custodian of GDPR within the Fundraising team and be the main point of contact with The Passage’s Data protection lead and ensure all policies and procedures are up to date and in line with current fundraising regulations.
2.CRM and Data Management
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Work collaboratively with the IT team and procurement team as the fundraising representative to recommend improvements to the current CRM and any other related projects.
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Maintain and improve the quality of supporter data through regular cleansing, deduplication, and tagging to ensure accuracy and GDPR compliance.
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Ensure ongoing system performance and data integrity by embedding data hygiene routines and best practices.
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Work with the Finance team to support integration between the CRM and finance systems for seamless donation and income reporting.
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Working with data flows and setting up integrations, ensuring the system runs smoothly on an ongoing basis, making updates, troubleshooting issues whilst maintaining data consistency.
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Work on system migrations and leading on maintaining proper process structures and documentation during those transitions. Keep track of installed packages, security keys, and their passwords and related administrative processes.
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Be responsible for all data imports from our 3rd party platforms, ensure that data is uploaded in line with regular upload schedule in an accurate manner.
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Work with the Marketing and Communications team to help implement soft opt-in
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Manage one database volunteer to complete database tasks.
3. Data Selections, Segmentation and Campaign Support
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Collaborate with the Fundraising team to perform targeted data selections for appeals, newsletters, stewardship journeys, and events.
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Develop and maintain segmentation structures and logic to support personalised supporter journeys and strategic targeting.
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Work closely with the Marketing and Communications team to provide campaign-ready data for fundraising, advocacy, and engagement activities.
4. Reporting and Insight
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Design, build, and maintain dashboards and reports that provide real time insight into fundraising performance, donor behaviour and campaign results.
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Create and deliver regular and ad hoc fundraising analysis to inform strategic decisions and performance tracking.
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Proactively identify opportunities to improve donor retention, upgrade journeys and lifetime value through data driven insight.
5. Cyber Security
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Work closely with the IT team to manage security/GDPR of the Fundraising crm
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Develop knowledge in this area and undertake training as required.
6. Other Duties:
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Provide ad-hoc administrative support to the Fundraising and Communications team.
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Support and attend fundraising events as required.
GENERAL RESPONSIBILITIES
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Stay up to date on policies/news/regulations relating to the role
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Work with the Supporter Engagement Officer on shared tasks and provide reports as required and troubleshoot any issues
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Proactively flag any data integrity issues with Line Manager and help develop action plans as required.
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Participate in internal/external meetings as required, and attend training events, conferences and other functions as necessary.
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Participate in regular supervision and annual appraisal and help in identifying your own job-related development and training needs.
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Ensure that all The Passage’s policies and procedures are adhered to and contribute to the effective implementation of The Passage’s Diversity and Equality Policy as it affects both The Passage and its work with vulnerable adults.
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At all times, undertake your role in a professional manner maintaining a high-quality standard of work, and to always work in accordance with the aims, values and ethos of The Passage and uphold standards expected by The Fundraising Regulator
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Undertake any other duties that may be required which are commensurate with the role.
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In conjunction with your Line Manager, continuously develop the role to ensure that all tasks are being undertaken in an effective and appropriate manner which meets the strategic aims and objectives of The Passage.
Note: This Job Description summarises the main responsibilities of the role at the time of writing. As the organisation and digital activity continue to develop, the role may evolve in consultation with the postholder.
Person Specification:
This person specification sets out the essential abilities and qualities which are used in the selection criteria for the post. When completing your supporting statement please address criteria E1 to E10 and K1 to K9, giving evidence of your experience and abilities and demonstrating your understanding and knowledge.
EXPERIENCE
E1 Experience of using a database to accurately enter and manage data
E2 High level skills related to data management and handling
E3 Working extensively with Fundraising CRM system
E4 Implementing policies and procedures
E5 Running reports and analysing data.
E6 Understanding of data protection and GDPR principles
E7 Working with Salesforce, ideally with Administrator certification. (Desirable)
E8 Experience supporting or leading database/system improvement projects, including implementation or migration (Desirable)
E9 Experience of onboarding 3rd party platforms with GDPR compliance and collaboration with IT
E10 Experience of working in the charity sector (Desirable)
KNOWLEDGE
K1 Ability to prioritise and organisational skills, remaining calm under pressure
K2 Team working skills with a positive and collaborative approach.
K3 Interpersonal and communication skills, both verbal and written.
K4 Standards and procedures for payment card processing, electronic payments (e.g. BACS, bank transfers), banking and handling cash securely.
K5 Individual giving and/or other types of fundraising.
K6 Up to date knowledge of GDPR compliance and soft opt-in
K7 Relevant regulations, legislation and professional codes of practice.
K8 IT proficiency, especially Excel, Word and Outlook.
The client requests no contact from agencies or media sales.
About the Holocaust Educational Trust
The Holocaust Educational Trust (HET) is a leading UK charity dedicated to promoting education and remembrance of the Holocaust through its educational programmes and advocacy efforts, challenging antisemitism and promoting tolerance and understanding to benefit future generations. Working across the UK, the Holocaust Educational Trust partners with schools, universities, communities and policy makers, to educate thousands of young people across the country. Our core educational activities include our flagship Lessons from Auschwitz Project, youth engagement activities and Testimony 360: People and Places of the Holocaust, a digital programme.
Job Description
The Support Officer provides high-quality administrative, logistical and data support to the logistics on the Trust’s programmes, helping to ensure the smooth delivery of the programme throughout the year. Working closely with the wider logistics team, the postholder will be the first point of contact for many participant enquiries and will play a key part in the behind-the-scenes organisation of visits, seminars and events
Key Responsibilities
- Manage and update the database of educational contacts, ensuring records are accurate and up to date.
- Compile reports and statistics relating the Trust’s programmes.
- Administer the Next Steps element of the programme: respond to enquiries via phone and the Next Steps inbox, process submissions, liaise with moderators, chase late submissions and issue certificates to successful participants.
- Maintain Next Steps records and collate statistics so that submission rates can be monitored.
- Process incoming post and respond to telephone and email enquiries from student and teacher participants.
- Book staff and educator travel, accommodation and couriers for visits.
- Provide logistical support on visits to Poland twice a year, and for online and in-person seminars.
- Prepare educational materials ahead of visits and seminars.
- Track project expenses and send invoices.
- Administer educator and project staff compliance records, including DBS checks, required training, safeguarding documentation and signed educator agreements, flagging any gaps to the Designated Safeguarding Lead.
For full details and person specification refer to our application pack.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Part Time – 2 days per week
London WC1X
Are you looking for a career move where you can use your key working and communication skills to help create homes and schemes that we can all be proud? Then join us as a Part Time Supported Housing Officer.
At Sapphire Independent Housing we are on an exciting journey. We have grown the business, expanded and diversified so that we can deliver much needed accommodation and services in London and Hertsmere.
Now we’re seeking a Supported Housing Officer to provide effective support to residents through individual support plans, with the aim of promoting independent living.
You will be helping to deliver good practice across the service, including assessing clients’ suitability for acceptance to the hostel, advising them of welfare benefits, housing, training and employment opportunities – and working with them to produce outcome focused support plans.
To join us as a Supported Housing Officer, we’re looking for:
• Experience in supported housing, with a thorough knowledge of welfare benefits, including housing benefit, and a proactive approach to rent arrears.
• Experience of assisting vulnerable people to identify personal goals through proactive and outcome focused support planning.
• Ability to deal positively and innovatively with clients exhibiting challenging behaviour, to build good working relationships, and to identify and assess risk.
• Experience of maximising income through dealing with housing benefit and welfare benefits.
• Ability to plan, organise and prioritise workload, meet deadlines and keep records.
• Ability to analyse and evaluate data and produce clear and concise reports.
• Ability to communicate, negotiate and influence – verbally and in writing.
• Willingness to work shifts on a 7-days rota system.
As an Investors in People Gold employer this is an excellent opportunity to join a supportive business that encourages employee development and growth from within. We offer a generous benefits package including interest free season ticket and bike loan scheme, private health and life insurance.
Appointments are subject to Sapphire Independent Housing receiving an enhanced DBS check which we consider acceptable.
To apply please email your CV and supporting statement (please note any applications without accompanying supporting statement will automatically be rejected).
Closing date for return of completed application: 5pm Friday 14th August 2026
Interviews: w/c 17th August 2026
Sapphire is a charitable registered housing provider. We welcome all applications and value diversity in our workforce.
Sapphire's mission is to provide homes to improve lives and enable people to live independently.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
WDC, Whale and Dolphin Conservation, is the leading global charity dedicated to the conservation and protection of whales and dolphins. Through our offices and teams around the world we campaign against the many threats facing whales and dolphins, and support cutting-edge science exploring the lives and importance of these remarkable creatures.
We are looking for a full-time, social media officer to join our team in Chippenham, Wiltshire. Reporting to the head of comms, you will help to develop WDC’s busy social media activity, advising fundraising, campaigns and policy colleagues on the best ways to grow the number of people who support our work.
We are looking for someone with proven track record of developing and delivering digital communications plans, experience in the use of social media to support communications, marketing and/or fundraising functions, and a good understanding of digital platforms and social media (especially Twitter, Facebook, Instagram, LinkedIn, TikTok).
The role requires solid copywriting skills, an eye for detail, creative thinking, a proactive attitude, commitment, and enthusiasm for the cause.
A world where every whale and dolphin is safe and free

The client requests no contact from agencies or media sales.
Change lives in a life-changing career
When a child or young person is diagnosed with cancer, their whole world can feel like it’s falling apart. Independence is taken and confidence is stolen. Stability no longer exists. The future suddenly feels uncertain.
The impact of cancer on young lives is more than medical. And that impact can be felt by entire family. That’s why we exist. Our specialist social workers help children and young people with cancer and their families navigate the emotional and practical impact of cancer.
We remove barriers, solve problems and prioritise wellbeing. And we stop at nothing to make their voices heard and their unique needs understood, so they can get the right care and support at the right time
About the role
We’re looking for a London Marathon Officer to join Young Lives vs Cancer and help deliver an exceptional experience for Team Young Lives vs Cancer runners, supporters and volunteers at the 2027 Double TCS London Marathon.
This is an unprecedented, one-off event year and one of our biggest fundraising opportunities – so we’re looking for someone who’s ready to play a hands-on role in making it a huge success.
This fixed-term role sits in our Sports and Challenge Events team, working closely with the Sports and Challenge Events Portfolio Manager to steward our marathon fundraisers, build strong supporter relationships and keep our communities motivated across email, phone, SMS, WhatsApp, post and social channels.
You’ll also support event delivery, including registration and training systems, fundraising materials, income checks, volunteer coordination and race-week logistics. We’re looking for someone organised, proactive and confident juggling priorities in a busy events environment.
You’ll need to be willing to work occasional evenings and weekends, with additional office attendance in Bristol and London ahead of the event and availability during London Marathon week in April 2027 (20th to 25th April).
What will I be doing?
No two days are the same at Young Lives vs Cancer. So, summarising your ‘day to day’ isn’t easy. Here are some of the main things you’ll be doing, but you’ll find more details in the job description.
- Build relationships with supports by answering queries across email, SMS, phone and post
- Managing community groups within Facebook, Strava and WhatsApp
- Supporting the Sports and Challenges portfolio manager to deliver a London Marathon multi channel stewardship journey
- Identify high value supporters and build personalised relationships with the aim of building long terms support for the charity
- Data management of fundraisers and event participants across set events in CRM (CARE)
- Build relationships with key internal stakeholders
- Support with creating stewardship assets and managing the fulfilment of fundraising materials when need
- Support with the delivery of the event day logistics for the London Marathon Running Show and London Marathon event day
What do I need?
Diverse perspectives and unique skillsets are at the heart of Young Lives vs Cancer. If you're passionate about making a positive impact and eager to learn, we encourage you to apply, even if you don't meet the criteria and person specification fully. Your potential is what matters most to us, and we’re committed to fostering an inclusive and supportive work environment to help you develop.
The key skills we’re looking for in this role are:
Excellent prioritisation and time management skills
- Excellent prioritisation and time management skills
- Ability to communicate effectively across email, SMS, phone and post
- Ability to build strong relationships
- Self-motivated, demonstrating initiative
- Dedicated to continuous improvement
- Ability to take ownership of your role & responsibilities
What will I gain?
For people to reach their full potential, they need the right environment. As a member of Team Young Lives, you’ll be made to feel supported, valued and appreciated. Here’s how we do it:
- Flexible working: we’re open to working hours outside of 9 - 5 and we can talk through your flexibility requirements at interview stage
- Wellbeing, Thinking & Growth Days: four days a year to to step back from the day-to-day and focus on your own learning and development
- Generous annual leave allowance
- Great family/caring leave entitlements
- Enhanced pension
- Access to our employee savings scheme
To find out more about our benefits package, have a look on our website.
Our commitment to Diversity, Equity, Inclusion and Belonging
At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their sex, ethnicity, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation. We don’t just accept difference, we value it, celebrate it, nurture it and we thrive because of it.
We’re on a journey to be reflective of the diverse children, young people and families we support. We know we aren’t there yet, and we’re passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation. This includes taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities. Our Diversity, Inclusion, Equity and Belonging strategy will tell you more.
We operate an anonymised shortlisting process in our commitment to diversity, equity, inclusion and belonging. CVs can be uploaded, but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history sections of the online application form for us to be able to assess you quickly, fairly and objectively.
Accessibility
We’re committed to providing reasonable adjustments throughout our recruitment process and we’ll always aim to be as accommodating as possible.Please let us know in your application form of any adjustments or access requirements we could make to help you with the application process and interview.
#ShowTheSalary #NonGraduatesWelcome
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about creating meaningful change and supporting projects that improve outcomes for communities and service users? Join our team as a Projects Officer and play a key role in delivering impactful initiatives, building strong partnerships and helping shape the future of our services.
We are looking for an organised, proactive and relationship-focused individual to join our team as a Projects Officer. This is an exciting opportunity to work at the heart of project delivery, supporting the development of innovative services and collaborating with internal teams, external partners and people with lived experience to create positive change.
Working closely with the Partnerships & Projects Manager, you will provide essential coordination and administrative support across a range of projects, ensuring they are delivered effectively, on time and to a high standard. You will be a central point of contact, helping to connect teams, stakeholders and service providers while supporting the smooth running of meetings, events, campaigns and partnership activities.
You will play a key role in maintaining strong relationships with stakeholders, supporting engagement with our Lived Experience Steering Committeeand helping ensure that the voices and experiences of service users inform the development of our work. You will also contribute to service development, process improvement, fundraising activity, research projects and campaigns that promote positive change across public, privateand voluntary sectors.
This role is ideal for someone who enjoys variety, thrives in a collaborative environmentand has excellent organisational skills. You will manage competing priorities, coordinate project milestones, maintain accurate records, produce reports updates and ensure project information is captured effectively through our CRM systems in line with GDPR, AQS standards and organisational policies.
You will bring energy, attention to detail and a commitment to making a difference. In return, you will have the opportunity to contribute to meaningful projects, work alongside passionate colleagues and partners and play an important part in the continued growth and impact of our organisation.
GARAS is recruiting a Refugee Resettlement Officer to support the significant expansion of our Refugee Programme through the UKRS and ARAP Resettlement Schemes. This is a unique and exciting opportunity for someone interested in gaining first-hand experience working on the frontline of a fast-paced, client-facing charity.
The successful candidate will contribute to the effective and efficient operation of our Refugee Resettlement Team, which offers comprehensive advice and support to refugees from various backgrounds.
This is an immensely rewarding role, working in a dynamic charity building on an ethos of care and inclusivity. We are looking for an exceptional individual, committed to go the extra mile and convey our passion to support and transform the lives of refugees in our care.
Job Summary
The purpose of the job is to assist individuals and families in their resettlement into life in Gloucestershire. Interventions will be aimed to ensure families gain independence and feel integrated into their new communities. Clients come from a variety of traumatic backgrounds, and are often living with the effects of their experiences, which may include trauma, PTSD, and domestic abuse situations.
To support individuals and families through five stages of integration to include: Preparation, Housing, Finance, Education, Health and Employment.
To work with key partners across the geographical area to ensure refugees who arrive through the UKRS and ARAP Resettlement Schemes are referred and signposted into appropriate support services and networks.
An enhanced DBS check will be required for this post.
A full driving license is essential, as a lot of the work involves visiting clients in locations across the county. The work also may involve taking clients to appointments, and collecting/delivering large or bulky items.
Main Duties and Responsibilities
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To develop and deliver comprehensive support plans for families who are newly arrived and throughout their first years in the UK. This includes reviewing these at regular intervals to ensure they continue to fully meet the needs of all family members.
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To be responsible for managing the full support needs of caseload families including helping them to apply for benefits and learn to manage their finances; organising and ensuring attendance at ESOL classes; facilitating access to medical services including initial health assessments and follow ups; applying for schools and ensuring children are supported to settle in; encouraging attendance at community groups and with other practical arrangements as needed on a bespoke basis.
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To support individuals and families with complex physical and psychological vulnerabilities in order that they are able to link with the help that they need to overcome these as fully as possible.
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To record, monitor and evaluate casework practice and maintain confidential records for each family using in-house data recording systems.
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To manage the transition of allocated families from intensive support to independence by empowering families to understand the systems and develop the skills required to live well in the UK.
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To provide support and advice in a manner which understands the core elements of the refugee journey, the impact of trauma and principles for effective recovery.
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To support and assist families to seek and secure meaningful and gainful employment to mitigate benefit cap restrictions; to include the development of CV’s and skills audits.
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To build and maintain collaborative relationship with partner agencies and community services to provide effective support for families. This will include Benefits, Housing, English Learning, Healthcare and Social Care providers as well as others as needed.
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To help other agencies understand the needs of the families of this programme and to help to avoid misunderstandings between parties due to cultural and language differences.
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To connect families with meaningful engagement opportunities to enable them to build community connections and networks, develop confidence and learn new skills to improve their well-being.
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To manage workload effectively using flexibility and adaptability, to ensure a good balance between competing priorities such as urgent client issues, pro-active casework support, medium to long term plans and other project work. This will include providing regular updates on all areas of work to the UKRS/ARAP Resettlement Team Leaders.
Professional Development
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Keep up to date with legislation, policies and procedures and undertake appropriate training particularly with migration.
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Undertake cultural awareness training where appropriate and understanding of UK processes in order to assist the new families as they settle.
Administration
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Use IT, maintain accurate records and GARAS diary.
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Prepare for and attend supervision sessions, team meetings, staff meetings and meetings with external partners.
Other Duties & Responsibilities
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To demonstrate commitment to the aims, principles and policies of the UKRS/ARAP projects.
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Abide by health and safety guidelines and share responsibility for own safety and that of colleagues.
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To abide by GARAS’ confidentiality requirements.
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To maintain relevant professional boundaries.
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To undertake any other duties and tasks as may lie within the scope of this post.
Person Specification
Candidates will be shortlisted on the following specifications and need to address each of them in their application.
All relevant experience whether paid or voluntary, in the UK or overseas may be included. GARAS values different and creative ways of working.
Essential
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Experience of providing advice and support to vulnerable people.
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A strong understanding of services available and the needs of refugees moving to the UK.
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A willingness to learn quickly and develop new skills to support your client group.
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A good understanding/experience of the processes in relation to the following systems: Benefit, Education, Employment, Health and Social Care, Housing, and Financial Management.
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The ability to prioritise tasks, to identify and work to deadlines and to manage time effectively under your own initiative.
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The ability to communicate effectively and sensitively with clients, and to manage difficult situations.
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An understanding for the need of confidentiality and a non-judgmental approach to service delivery.
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Ability to work as part of a team and to work collaboratively and professionally with external agencies, community representatives, colleagues and volunteers.
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Ability to use IT.
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Ability to work flexible hours to meet the needs of the service. This includes occasional evening and weekend emergency calls.
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To have and hold a full clean driver’s license and have access to a vehicle.
Desirable
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Experience of working directly with refugees. Knowledge of the core components of the refugee journey; the impact of trauma and principles to support effective recovery.
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Experience of managing a caseload with particular regard to Benefits, Employment, Housing and Debts.
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Experience of working with interpreters.
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An ability to speak additional languages would be a significant advantage in this position.
Application deadline: 9am, Monday 17 August 2026
Interview Date: week commencing 24 August 2026
Providing support to asylum seekers, refugees and certain other migrants
The client requests no contact from agencies or media sales.
This is an exciting opportunity to join our Executive Team and play a pivotal role in shaping the future of our organisation by driving sustainable income growth, strengthening our public voice and extending our impact.
This newly created senior leadership role will lead a step-change in fundraising, marketing and external engagement, increasing awareness of vital services, and developing new opportunities to engage supporters, partners and communities.
With the chance to help deliver our ambitious strategy through to 2028, this role offers the opportunity to bring vision, creativity and leadership to an organisation committed to making a lasting difference in the lives of older people and unpaid carers
We're a local charity working in the community to support older people, their families and carers.
The client requests no contact from agencies or media sales.