Equality jobs

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Peer Support Worker to play a pivotal role in our Ealing MHCA in Ealing. 

Sounds great, what will I be doing?

Ealing MHCA is a drop‑in mental health crisis support service for anyone in Ealing aged 18 and over who is experiencing a mental health crisis or emotional distress. The service provides a safe, calm, and welcoming space where individuals can receive immediate support without needing to attend A&E. Our aim is to reduce distress, help people feel heard, and support them to regain stability in the moment.

Visitors can access one‑to‑one emotional support, help creating short‑ and long‑term safety plans, guidance and signposting to other relevant services, and access to refreshments. The service may also offer group activities, such as peer support sessions, creative groups, or wellbeing‑focused activities, which create opportunities for connection, expression, and recovery in a supportive environment.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

The ideal candidate will have strong knowledge of issues affecting individuals with a wide range of mental health conditions and will be able to communicate and provide support with dignity and respect. They will be an effective team player who can also work independently, take initiative, and support the induction of new staff and volunteers. The role requires the ability to work confidently with statutory services, alongside excellent listening skills and strong verbal and written communication abilities. Candidates should demonstrate effective partnership‑building skills with both statutory and voluntary/community sector organisations, as well as experience in risk assessment, case management, and working under pressure in a dynamic environment. Strong organisational, prioritisation, and time‑management skills are essential, alongside good IT proficiency—including MS Word, Outlook, and internet use—and solid literacy and numeracy skills. A good understanding of recovery tools, local mental health and wellbeing services, and safeguarding principles is also required, with the ability to address safeguarding concerns appropriately.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Are you looking for a rewarding, flexible role that fits around everyday life? Passionate about positive change while helping create opportunities for young adults with Special Educational Needs and/or Disabilities. InterAct is seeking an enthusiastic, self-driven individual to support groups of young adults aged 18–25 across Essex who have Special Educational Needs and/or Disabilities (SEND).

This role focuses on empowering young people to develop independence, confidence, and meaningful social connections through personalised support and engaging community activities. Whilst seeking opportunities within local communities.

Key Responsibilities

• Create and deliver individual personal development pathways tailored to each young person’s goals, strengths, and aspirations.

• Organise and coordinate fun, innovative clubs and activities that encourage participation, social inclusion, and the development of long-term, meaningful friendships.

• Build positive relationships with families and carers to gain a deeper understanding of each individual’s achievements, skills, and support needs.

• Engage with local communities and partners to identify and promote enrichment opportunities that benefit service users.

• Support young adults to achieve meaningful outcomes by breaking down barriers, encouraging independence, and demonstrating measurable successes.

About Shooting Star Children’s Hospices

We have an exciting opportunity for two Events Fundraisers to join our team at Shooting Star Children’s Hospices.

Shooting Star Children’s Hospices provides specialist care and support to families who have a baby, child or young person with a life-limiting condition, or who have been bereaved. Rated ‘Outstanding’ by the Care Quality Commission, we support families across Surrey, north-west London and south-west London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.

At the heart of what we do are our dedicated staff; their exceptional commitment and professionalism means every family has the opportunity to make every moment count.

This is an exciting opportunity to join our events team, working across a wide portfolio of events including the Royal Parks Half Marathon, Action Challenge Series and a growing Choose your own Challenge programme.

About the role

As an Events Fundraiser you will be responsible for the end-to-end management of third-party challenge events, delivering marketing plans to boost participation and creating first-class stewardship journeys. You’ll be data driven, using insights and sector trends to inform improvements and highlight opportunities to grow our challenge events portfolio.

You will attend key events as required to support with on-the-day logistics and volunteer management. Please note, due to the nature of our work you will be required to attend some events and meetings which can be during weekends, early mornings or evenings.

About you

With fundraising and events experience, you will be motivated and organised individual who communicates confidently across a range of channels both internally and with external stakeholders.

You’ll be skilled in building strong relationships and creating excellent fundraiser experiences. When working under pressure, you’ll remain calm and focused to deliver results in a positive and solution-focused manner. 

Please see the attached job description for more information about this opportunity at Shooting Star Children’s Hospices.

What we offer

In return you will receive a competitive salary along with a range of benefits, which include:

Pension scheme

• NHS Pension Scheme (for eligible employees) or our stakeholder pension scheme, with up to 7% employer contributions
  
  Annual leave

• 27 days plus Bank Holidays rising with length of service
• 2 weeks paid sabbatical leave after 5, 10 and 15 years’ service
  
  Contractual benefits

• Generous sick pay scheme
• Enhanced maternity, adoption, and paternity leave pay
• Flexible working arrangements
• Death in service benefits
• Reimbursed professional membership fees
• Eye care
• Employee referral scheme
• Blue Light discount card
  
  Health and wellbeing

• Employee Assistance Programme
• Occupational Health
• Mindfulness sessions
• Cycle to work scheme
• Mental Health First Aiders

Safeguarding

We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Also, we are committed to equal opportunities and consider all applicants to be in line with the Rehabilitation of Offenders Act 1974. Employment is subject to receipt of satisfactory references and a DBS check.

Equality, diversity and inclusion

Shooting Star Children’s Hospices is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.

We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospices to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.

Job Title: Human Resources Business Partner     
                   
Reporting To: Head of People

Salary Range: £40,000 - £45,000 per annum

Contract Type: Fixed Term Contract (12 months)     

Location: This is a hybrid role based at our Sheffield Office (Suites 1, 3, and 4, The Hive, Fountain Precinct, 1st Floor, Leopold Wing, Sheffield). The position will involve some travel across our northern UK depots and to our Head Office located in London.

Days/Hours per Week: 35 hours per week, working from 9:00am - 5:00pm, Monday – Friday, with an unpaid 1-hour lunch break. 

Our Vision: A UK where “No good food goes to waste. 

Following the recent merger of The Felix Project and FareShare UK into a single charity, we now operate as the UK’s national network of charitable food redistributors. We bring together independent organisations to rescue good‑quality surplus food from right across the food industry and deliver it to approximately 8,500 frontline charities and community groups. Every week, our combined efforts provide enough food to create nearly one million meals for people facing vulnerability.

With this merger, there has never been a more exciting time to join an organisation that is growing in scale, influence, and impact and is firmly at the forefront of public awareness.

We are an equal opportunity employer, and we welcome applications from all backgrounds and abilities and as a Disability Confident Employer, we provide reasonable adjustments.

We aim to recruit from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company stronger. If you share our values and our commitment to redistributing surplus food, come and join us.  

Purpose of the Job 

The HR Business Partner will provide a full HR service that fully supports the delivery of the company and site strategy and is aligned with charity HR policies and practices.

Duties & Responsibilities 

· Provide proactive leadership and support in ensuring the delivery of all functional demands. Ensure the functional processes and procedures are appropriately controlled.

· Create and maintain an innovative environment that encourages colleague participation in raising standards of quality, teamwork and communication

· Provide leadership and direction to ensure that within the function, people are engaged, focused, developed and delivering to their full potential

· Champion health and safety on site, ensuring that a safe working environment exists for all colleagues and that, as a minimum, the department meets the standards set out in relevant health, safety and environmental policies.

· Commercial awareness and a proven cost reduction measures on site. All areas of cost reduction investigated.

· Monitor departmental KPI’s and challenge improvement when required to ensure targets are achieved and improved

· Works with functional leads, enabling line managers to drive accountability at the appropriate level, and supports managers to achieve this

· Interpret HR Policy and support managers in the practical implementation of HR practice and employment legislation to ensure compliance and consistency

· Provides a professional advisory service that gives effective solutions to people's issues, ensuring a balance between individual and business needs

· Lead the talent and succession planning agenda

· Support the leadership team with advice and interventions to enable the successful delivery of the business strategy

· Leads the delivery of the EDI strategy

· Decision-making authority:

· Must work with high levels of autonomy but seeks assistance as required

· Able to support and answer all queries from the team in a timely manner and bring them to a conclusion

· Liaises with support functions as required to support the     overall business strategy

· Gives key stakeholders directional support in employment legal matters and compliance

The Organisation 

The Open SU serves the interests of around 170,000 part-time and distance-learning students spread across the UK, continental Europe and beyond. Our role is to represent and support the interests of this vast and diverse community of students. The Open SU is an independent registered charity, governed by elected student leaders. Our team of vibrant, friendly and dedicated professional staff provide the vital support needed to deliver our ambitious strategy. Though your skills and experience are important, vital to us, are your values. Here at the Open SU we are committed to a positive team culture to enable and empower all members to be their very best.

The Job 

The Open SU delivers a dedicated student advice service called the Individual Representation Service. We are seeking a Student Advisor to provide one-to-one support for students navigating a range of university processes, including Central Disciplinary Hearings, Academic Misconduct investigations, Complaints, and Appeals. This is a 12-month role with the potential for extension, subject to demonstrating continued need. 

In this role, you will: 

• Provide high quality advice and information across a broad range of academic matters, including academic appeals, academic misconduct, complaints, disciplinary processes, extenuating circumstances, and fitness to practice issues. 

• Represent individual students at formal and informal University meetings 

• Accurately record student queries and maintain clear, up to date case records. 

• Manage a case load and deliver timely advice through a range of channels. 

• Build and maintain effective relationships with university departments, external stakeholders, and other relevant bodies. 

• Develop your expertise in university regulations, processes, and operations, applying this knowledge confidently and accurately to individual cases while working collaboratively with internal and external partners to ensure students receive the support they need. 

• Identifying policy issues/trends and communicating these to the Student Advice Manager. 

The Person 

We’re looking for an organised, proactive individual who thrives in a busy environment and is confident delivering advice to people with a wide range of backgrounds and needs. You will need to have experience of managing multiple deadlines, prioritising your workload effectively, and adapting to changing demands. 

As part of a small but very active team, you’ll enjoy collaborating with colleagues and contributing to our shared goal of improving the experience of students. You will bring strong analytical skills, enabling you to review complex paperwork and situations, and to present information clearly and concisely, both in writing and verbally. You will need to be confident delivering presentations to students and staff.

Please read the full role description attached. 

Closing date for applications: 3pm, Monday 23rd March 2026
Interview Date: 8th /9th April 

Please note: We reserve the right to close the vacancy early, depending on the volume of applications

The Daniel Spargo-Mabbs Foundation is a drug and alcohol education charity, founded by Fiona and Tim Spargo-Mabbs in 2014 in response to the death of their 16-year-old son Dan having taken ecstasy. The charity aims to support young people to make safer choices and reduce harm, through increasing their understanding of the effects and risks of drugs and alcohol, and improving their life skills & resilience. We work with young people, parents, teachers and professionals, in schools, colleges and communities across the UK. 

We are looking for an enthusiastic communicator to join our team to coordinate our community and corporate fundraising activities.  The Corporate and Community Fundraiser is a fixed term maternity leave cover – it is therefore a great opportunity if you have previous experience and would like to use this to make a big impact.

The Corporate and Community Fundraiser will be responsible for raising money from the community and local/national organisations at our small but always rapidly growing and highly motivated charity. A key aspect of your role will be building relationships and using your story-telling skills with new and existing contacts, inspiring them to donate or help raise funds for the Foundation.

The role will have three key areas of responsibility:

Community fundraising – you will build on our well-established and growing group of regular donors and supporters to maximise donor income and engagement; instigating and managing a portfolio of fundraising activities that resonate with both existing and new supporters.

Corporate fundraising – you will manage and develop our existing relationships with companies and organisations to maximise potential partnerships and income; formulating and implementing a plan to raise the profile of the Foundation to build new relationships, both locally and nationally.

Communication – you will capture and develop stories about our work for use with fundraising, relationship building and reporting, contributing to regular newsletters, website updates and social media posts.

We are a small but committed team – we work hard and often juggle a wide range of concurrent projects as our work continues to develop.  We are kind, we laugh often, and we like eating cake. 

If you enjoy building relationships with a variety of stakeholders, and share our passion for supporting young people to make safer choices about drugs, alongside being very organised, with strong attention to detail and confident IT skills, we’d love to hear from you.

If you’re excited about this role but your experience is mainly in community fundraising, we’d still love to hear from you. For the right candidate, we’re open to shaping the role around your strengths and could consider reducing the 0.6 FTE to reflect an adapted remit. If you’d like an informal conversation about how this could work in practice, please email Caz Heath using the contact details in the 'How to apply' section. 

Benefits:

• Flexible working (predominantly office-based but with some working from home)
• Pension scheme
• Opportunity to contribute to our amazing work

To apply please see the job description and application form below.

Application deadline – 12th April 2026

Interviews – w.b. 20th April 2026

# fundraising # fundraiser # community # corporate # flexible # partnerships

Do you see yourself helping children and adults with additional needs to achieve the best life possible? Building confidence, gaining independence, experiencing freedom, having fun?

TVAP is a charity supporting children and adults with additional needs, their siblings, parents and carers. Our specialist indoor and outdoor play, recreational and learning facilities are located on a fantastic 2.5 acre site in Taplow, near Maidenhead. Here, our visitors can experience a unique range of adventurous, therapeutic and educational play activities in a safe, caring and stimulating environment.

We are looking for a Head of Charity to lead TVAP to achieve an increased impact in meeting the expectations and needs of our visitors in the ever-changing SEND environment. Working with the Board, the Head of Charity will strategically review the current landscape, new opportunities and funding possibilities to best support our visitors.

Our new Head of Charity will: 

• Review the strategy and develop a multi-year implementation plan 
• Maximise TVAP’s impact and reach in the community through a focused service offering 
• Lead the organisation externally with key stakeholders
• Lead and inspire our dedicated and passionate team of staff and volunteers. 

We are seeking someone with proven experience in a senior leadership role, who brings:  

• A proven track record of delivering high quality services, achieving change and maximising opportunities

• Solid experience of building strong relationships across a range of stakeholders, including trustees, visitors,  staff, funders and partners 

• Experience of developing income and an understanding of managing finances 

• Experience of leading, managing and inspiring teams in a collaborative working environment 

• A passion for helping people achieve ‘The best life possible’ in ways tailored to their unique needs. 

TVAP is committed to the active promotion of inclusivity and equal opportunities as an employer and in the provision of its services and welcomes applications from all sections of the community.

We are also committed to safeguarding and promoting the welfare of children and adults and expect all staff and volunteers to share this commitment.

If you’re interested to know more, please click on 'how to apply', where you'll see the full application pack which provides further information.

Recruitment Timetable  

Deadline for applications: Monday March 23rd  2026

Initial interviews:  Week of 13th  April 2026 

Final assessments: Saturday  25th April  2026

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Peer Support Worker to play a pivotal role in our Ealing MHCA in Ealing. 

Sounds great, what will I be doing?

Ealing MHCA is a drop‑in mental health crisis support service for anyone in Ealing aged 18 and over who is experiencing a mental health crisis or emotional distress. The service provides a safe, calm, and welcoming space where individuals can receive immediate support without needing to attend A&E. Our aim is to reduce distress, help people feel heard, and support them to regain stability in the moment.

Visitors can access one‑to‑one emotional support, help creating short‑ and long‑term safety plans, guidance and signposting to other relevant services, and access to refreshments. The service may also offer group activities, such as peer support sessions, creative groups, or wellbeing‑focused activities, which create opportunities for connection, expression, and recovery in a supportive environment.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

The ideal candidate will have strong knowledge of issues affecting individuals with a wide range of mental health conditions and will be able to communicate and provide support with dignity and respect. They will be an effective team player who can also work independently, take initiative, and support the induction of new staff and volunteers. The role requires the ability to work confidently with statutory services, alongside excellent listening skills and strong verbal and written communication abilities. Candidates should demonstrate effective partnership‑building skills with both statutory and voluntary/community sector organisations, as well as experience in risk assessment, case management, and working under pressure in a dynamic environment. Strong organisational, prioritisation, and time‑management skills are essential, alongside good IT proficiency—including MS Word, Outlook, and internet use—and solid literacy and numeracy skills. A good understanding of recovery tools, local mental health and wellbeing services, and safeguarding principles is also required, with the ability to address safeguarding concerns appropriately.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

At Age UK Kensington & Chelsea, we believe that ageing should be about living well — staying connected, independent, and fulfilled at every stage of life.

We’re a vibrant, values-led local charity and proud partner of the Age UK network. Every day, we work alongside older people to design and deliver services that promote wellbeing, independence and dignity. From supporting people to manage their health, to tackling loneliness and influencing local policy, we put people and communities at the heart of everything we do.

Our Information and Advice service provides rights-based information, advice and advocacy on Welfare Benefits, Social Care and Housing options; practical assistance with individual grant applications, accessing social tariffs, blue/purple badge and taxi card applications. The service is delivered through a range of channels, including face to face, telephone, email and digital, across Kensington and Chelsea borough.

This is an exciting new role for us - to help shape our Information and Advice service, a service we're proud to dleiver within the community. If you're passionate about helping people, have experience of successfuly managing a team and are seeking a new challenge then get in touch!

The role is 21 hours per week.

Due to the number of applications we may not be able to respond to all unsuccessful applicants.

About Toynbee Hall

Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.

Job purpose

To act as the organisation’s lead professional for complaint handling and quality improvement across all Advice Services.

To ensure the effective resolution of client complaints by maintaining expert knowledge of regulated advice and delivering excellent customer service. Provide regulatory insights in team discussions on MHCBS and Regulation 17 creditor challenges. Analyse complaint trends and produce reports to establish consistent processes that enhance service quality, accountability, learning, and continuous improvement.

To support the Head of Quality and Compliance in ensuring Toynbee Hall’s advice services remain fully compliant with FCA, MaPS, and internal quality standards.

Key Responsibilities

Complaints and Challenge Management

• Lead the end-to-end management of all client complaints, overseeing first-stage advice service resolutions and directly managing escalated complaints, while contributing regulatory insight to team discussions on MHCBS and Regulation 17 creditor challenges.
• Ensure timely, accurate, and fair resolution in accordance with FCA and MaPS complaint-handling procedures.
• Act as the organisational escalation point for complex or high-risk advice-related complaints, including cases involving direct client or creditor challenges under MHCBS and Regulation 17
• Liaise with external stakeholders, creditors, and partners to resolve disputes and maintain strong working relationships.
• Maintain an accurate and auditable record of all complaints, decisions, and resolutions.

Quality and Compliance Oversight

• Work with the Head of Quality and Compliance to monitor compliance with regulatory frameworks and internal policies.
• Conduct audits and case reviews to identify trends, risks, and opportunities for improvement.
• Support the design and implementation of quality-improvement plans, policies, and tools.
• Provide regular reporting to senior leadership, highlighting trends and risks across services.

Continuous Improvement and Learning

• Translate insights from complaints and audits into practical service improvements.
• Collaborate with Advice Managers and Coordinators to integrate learning into casework and training.
• Support staff training and development on complaint handling, communication, and quality assurance.
• Promote a culture of transparency, fairness, and continuous learning within advice delivery teams to ensure ongoing service improvement and the highest possible standard of support for Toynbee Hall clients.

Regulatory and Partnership Liaison

• Proactively maintain and develop knowledge of regulations, legislation, and best practice across all advice areas by engaging in relevant training, continuous learning, and professional development.
• Ensure complaint handling and quality monitoring comply with FCA MaPS  and advice quality standards.
• Support preparation for audits, funder reviews, and regulatory inspections.
• Keep colleagues informed of relevant regulatory changes and implications for practice.

General Responsibilities

• Adhere to Toynbee Hall’s policies and procedures, including safeguarding and data protection.
• Promote equality, inclusion, and accessibility across all aspects of the service.
• Demonstrate financial efficiency and value for money.
• Undertake other duties as directed by the Head of Quality and Compliance or senior management.

Person Specification

Essential Criteria

Experience and Knowledge

• Hold a valid Money and. Pension Service accredited qualification in debt advice
• A minimum of two years’ full time (2,220 hours) or equivalent part-time experience of delivering debt advice
• Demonstrates a strong understanding of advice areas, with particular expertise in FCA regulations, MaPS quality frameworks, and the Mental Health Crisis Breathing Space Regulation
• Significant experience managing complaints and quality processes within a regulated advice
• Proven experience in complaint resolution, creditor negotiation, and stakeholder management.
• Ability to analyse complex cases and identify systemic issues or risks.
• Experience developing and implementing service improvement plans.

Skills and Competencies

• Excellent communication and influencing skills at all levels.
• Strong analytical, reporting, and decision-making ability.
• Ability to manage competing priorities and meet tight deadlines.
• Confidence handling sensitive and confidential information with integrity.
• High level of IT literacy, including CRM or case management systems.
• A proven commitment to continuous professional development of self and wider teams.

Personal Attributes

• Ability to work independently and proactively without supervision.
• High level of professionalism and integrity.
• Committed to fairness, impartiality, transparency, and accountability.
• Calm, and solutions-focused under pressure, adopting a “find a solution, no blame” attitude.
• Collaborative and empathetic approach when dealing with clients and colleagues.
• Strong alignment with Toynbee Hall’s values and mission

Desirable Criteria

• Previous management or supervisory experience in a debt advice or compliance setting.
• Experience designing or delivering training on quality, complaints, or compliance.
• Knowledge of data-protection legislation and its implications for complaint management.
• Ability to build and maintain positive relationships with all staff members.
• Excellent written and verbal communication skills.
• Competence in handling sensitive information with discretion and maintaining confidentiality.
• Keeping up to date with technology and take individual responsibility for learning new technologies.

Please download the full Job Description for more details.

Our Benefits Package

Annual Leave

• 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
• After 2 years: +3 extra days of leave.
• After 3 years: +1 additional day.
• After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown.

Pension

• Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%

Additional Perks & Support

• Enhanced Sick Pay for peace of mind during illness
• Enhanced Maternity & Paternity Leave to support growing families
• Employee Eyecare Vouchers to support your vision health
• Employee Assistance Programme for free, confidential advice and support
• Mental Health First Aid to ensure workplace well-being
• Tenancy Deposit Scheme to help secure your home
• Interest-Free Season Ticket Loan for cost-effective commuting
• Cycle to Work Scheme to promote a healthier, greener way to travel
• Charity Mentoring Network to support professional development and networking
• Westfield Health Cash Plan
• Perk Box

Are you looking for your very first job? Want to build skills, grow your confidence, and get paid while you learn? We’re offering a brilliant opportunity for someone at the very beginning of their career to join our Finance Team. This is a hands-on, paid apprenticeship where you’ll rotate across the whole of our functions: statutory reporting, management accounts, suppliers and payments, invoicing and debtors and supporting the month and year end processes.

This role is designed for someone with little to no previous work experience, you must be at least 18 years of age, maybe you’ve just finished college, or taken part in a King’s Trust programme. You’ll get full training, learn how a national charity supports its people, and build real-world experience that could lead to a future career in, accounting, finance, administration or beyond.  

This is a full-time post (5 days a week), you will be studying for one day a week towards the Level 2 AAT Certificate in Accounting qualification and will need GCSE English and Maths (Level 4 or A-C grade) or equivalent.

We’re looking for someone reliable, happy to learn our IT systems, a confident communicator and most importantly, has a good eye for detail. There will be an assessment day at our Birmingham Centre on Tuesday 7th April and final interviews within two weeks of the assessment day.

We will be looking for the candidate to start in September 2026. Initially this will be 18-month fixed term contract with a view to a permanent position and progression to Level 3 dependent on the needs of the Trust. Candidates who already hold an equivalent or higher qualification in Accounting are not eligible for this role.

If you're ready to start your career journey in a supportive and inclusive team, we’d love to hear from you.

Who are we

Unlocking Potential is the charity that supports schools and communities to ensure no child or family struggles alone with their social, emotional and mental health needs. We provide flexible, over-time, multi-disciplinary therapeutic support that meets children and families where they are, and enables them to feel safe, understood and the best version of themselves.

The scale of the social and mental health challenges affecting children and families in the UK is greater than ever before and our services for schools, and with families, is an impactful response to unprecedented demand and unmet need for therapeutic support.

Vision

Everyone feels supported, equipped and able to achieve their potential.

Mission

Our mission is to provide tailored therapeutic support to more children, while training the practitioners of the future to build holistic, resilient social systems that equip children and their families with the confidence, tools, and skills to thrive at school and within their communities.

Values

Individual

Everything we do is about the individual and what is right for them – no two children, families or schools are the same.

Innovative

We look for new solutions, evolving our thinking and approach – ensuring the use of bold, co-designed practice.

Collaborative

We choose to work with others to find the best solutions – we are stronger together.

Overview

This is an exciting time to be joining the charity! Our new strategy focuses on growth and long-term sustainability, with ambitious plans to extend our reach and impact nationally and to expand and diversify our services. Our long-term ambition for the future is a transformed landscape of multi-disciplinary therapeutic support in schools, with UP acknowledged and recognised as a thought-leader, innovator, preferred collaborator and convener.

Working closely with the Finance & Resources Director, this newly created role will be a key member of UP’s Finance team, supporting the charity to successfully deliver the charity’s strategic plan. You will provide accurate financial information, robust accounting controls and support for budgeting and programme costing, helping the charity operate efficiently and sustainably.

This role is ideal for someone with experience in charity or not-for-profit finance, confident in accounting software (Xero) and with strong Excel skills. You will be highly organised, detail-focused, and able to communicate financial information clearly to non-financial colleagues.

This role serves as a strategic lead in the fight against authoritarianism and the rise of the far-right. You will navigate interventions of high political sensitivity, tackling systemic issues such as the defence of protest rights, the protection of marginalised communities, and the pushback against state overreach. By bridging the gap between technical legal strategy and digital mobilisation, you will design impactful campaigns that challenge democratic backsliding, drive vital donations, and defend fundamental civil liberties through rigorous project management and compelling storytelling.

What we're looking for

• Campaigning & Journalism: Experience as a strategic advocate or campaigner, with a track record of identifying cases that highlight consumer detriment
• Thematic Expertise: Experience navigating the political and legal sensitivities of campaigns related to Reform action, protest rights, Palestine and challenging the rise of the far right
• Project Management: Experience managing multi-faceted projects, ideally coordinating between different specialisms (e.g., legal, tech, and comms)
• Digital Mobilisation: Experience helping to develop and implement digital campaign strategies that have raised income, grown lists, or secured change
• Political & Economic Awareness: A keen understanding of the political landscape, particularly focused on party politics, protest and civil rights

What we do

• Good Law Project is a not-for-profit campaign organisation which uses the law to hold power to account and fight for a fairer, greener future. We take on the cases and campaigns where we’ll have the biggest impact, even when the odds are stacked against us
• We had a primary role in overturning the prorogation of Parliament in 2019. We successfully challenged the Government’s operation of a fast track ‘VIP lane’ for awarding lucrative PPE contracts to those with political connections and our campaigning played a key role in the Met Police opening an investigation into Boris Johnson over the Partygate scandal. In July 2023, we forced the Government to accept that its flagship Net Zero strategy is unlawful and to develop a better plan
• We get a positive outcome in more than two thirds of our cases – either a straightforward or a partial legal win. But whether we win or lose in court, we always fight to make positive change
• See our website for more about what we do

Key Details

Salary: £53,700 per annum with generous benefits including 25 days annual holiday plus public holidays, non-contributory pension scheme, private medical health insurance, life assurance, and flexible/hybrid working

Hours: 35 per week over 5 days

Contract type: This is a full time permanent role

Location: Hybrid working with office in central London and options for flexibility to work from home. The postholder will be expected to attend our central London office regularly - minimum of 2/3 days per week

Our attached job pack includes the full job description, personal specification, interview dates and Good Law Project's values.  Alternatively, click "Redirect to recruiter" to view the job pack on our website.

​How to Apply

To apply for this role, click on "Redirect to recruiter" to be redirected to our website where you will be asked to complete an online application form and upload your CV

Contact

If you have any questions about this role, please email the contact details in the job pack below. Or click "Redirect to recruiter" to view our contact details on our website

Every day at PACT, we are building adoptive families and empowering women, children and parents to embrace a positive future. Our work changes lives and we are looking for someone who can help tell the stories behind that impact.

As Communications and Engagement Officer you’ll play a key role in sharing the voices and experiences that define who we are. You’ll help shape compelling content that brings our mission to life and connects people with the difference that PACT makes.

Join an outstanding adoption charity and award-winning trauma recovery service provider that is passionate about creating brighter futures for women, children and families from many different backgrounds.

Position: Communications and Engagement Officer

Location: Hybrid working arrangements, with at least one day per week in our Reading office   

Contract: Permanent full time – 37 hours per week, weekdays

Salary range: within the range of £25,735 to £31,453 per annum 

About the role:

Our Communications and Engagement team is responsible for engaging external audiences, supporters and beneficiaries in PACT’s work and fundraising challenges. 

As our Communications and Engagement Officer you will play a valuable role in shaping and sharing compelling content that brings PACT’s mission to life. You will:

· produce PACT communications and marketing materials that reflect our values and demonstrate our impact. This includes a programme of social media engagement, regular newsletters, press releases, internal communications, creating content for the website and capturing illuminating lived experiences for the variety of channels.

· ensure that all internal and external communications align to our brand

· raise awareness of the PACT brand and our services

· contribute to PACT’s fundraising targets with appeals and challenges

About you:

To be a successful Communications and Engagement Officer, you’ll have skills and experience in using:

· Social media for organisation and event promotion

· Analytic and insight tools to develop reach and engagement across digital platforms

· WordPress content management systems to create, edit and maintain webpages

· Mailchimp as an email marketing tool

· Canva, Adobe Creative Cloud apps, or similar graphic design platforms

· CRM programs, such as Blackbaud’s Raiser’s Edge

You’ll be able to identify considered opportunities to develop communications and engagement through initiative and innovation to maintain PACT’s position as a sector leader.

If you can demonstrate your creative skills to present information in a clear, engaging and accessible way with the above experience, and this sounds like you - please visit our website and apply today to join a collaborative and dedicated team who are part of something truly meaningful.

For an informal discussion about the role please visit our website for contact details for Sam Ward, Events and Engagement Manager.

For more information about PACT please visit our website.

Closing date: 9am, Wednesday 25 March 2026

Early applications are encouraged as we may review and appoint on an earlier basis if a successful candidate is secured.

Other roles you may have experience of could include: Communications Assistant, Marketing Assistant, Communications and Engagement Assistant, Communications and Marketing Assistant, Communications Officer, Marketing Officer, Communications and Marketing Officer, Communications and Social Media Assistant, Communications and Social Media Officer

Safeguarding is at the heart of everything we do at PACT. We have robust measures and best practices in place to safeguard and protect the welfare of children, young people and vulnerable adults and we take pride in maintaining outstanding safeguarding standards.  

Anyone joining our team is subject to PACT’s safer recruitment pre-appointment enquiries, including a Disclosure Barring Service (DBS). The role description provides information on what our safer recruitment enquiries include and the level of DBS required to work in the role.  

All opportunities with PACT are based in the UK.