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The Organisation
We are working with a well-established UK not-for-profit organisation with annual income of approximately £150 million. Operating at significant scale and complexity, the organisation manages a diverse range of income streams including donations, legacies, grant and contract funding, trading activity and investment income. The finance function plays a key role in supporting strong governance, compliance and decision-making across the organisation.
The Job
This is an excellent opportunity for an experienced tax professional to take ownership of all tax matters within a large and complex organisation. Working closely with senior finance colleagues and external advisers, you will act as the organisation's lead technical expert on VAT, Corporation Tax and Gift Aid, ensuring robust compliance, governance and risk management. You will provide practical advice to senior stakeholders, helping the organisation understand and navigate the tax implications of operational and strategic decisions.
Key responsibilities include:
Location: Remote working, with occasional office attendance in London (typically once per quarter)
Hours: 28 hours per week (may consider full-time hours for the right person)
Salary: £60,000 - £70,000 per annum, pro rata (28 hours)
The Person
We are seeking a qualified accountant or tax professional with strong technical expertise and experience operating within a large, complex organisation.
You will be able to demonstrate:
Experience gained within the charity, not-for-profit, membership body or broader complex organisation environment would be advantageous.
What's in It for You?
How to Apply
If you are an experienced tax professional looking for a flexible role where you can make a significant impact, we'd be delighted to hear from you.
Please submit your CV detailing your relevant experience including VAT, Corporation Tax and Gift Aid/partial exemption compliance and advisory work. Applications will be reviewed on a rolling basis.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Reigate, Surrey, hybrid (4 days per week on site)
Contract: Temporary, 4 months
Hours: Full-time, 35 hours per week between Monday and Friday (plus on-call duties)
Pay: £22.47 per hour (+ £2.71 holiday pay)
Start Date: ASAP
Prospectus is delighted to be supporting our client, a Christian housing, care, and homelessness charity, in the search for an interim Supported Housing Manager to lead their 19 bed supported housing service in Reigate.
This role provides a fantastic opportunity for an experienced manager to lead a trauma-informed and person-centred specialist female supported housing service. By providing high quality leadership to a dedicated team, ensuring high quality service delivery, and efficient operational performance, the successful applicant can make an immediate and meaningful difference in an impactful organisation.
Due to the role requiring working with vulnerable women, we can only consider female applicants (this position is exempt under Part 1 of Schedule 9 of The Equality Act 2010 due to the genuine occupational requirement). Also due to the nature of the role and the need to start ASAP, the successful applicant will require an enhanced DBS registered with the Update Service and a notice period of no more than 2 weeks.
Key Responsibilities:
Key Requirements:
CVs will be reviewed on a rolling basis so if you're interested, please apply ASAP with your CV in Word format.
At Prospectus, we believe recruitment should be human-led and we are committed to supporting you throughout your application journey. We welcome applicants from all backgrounds and do not discriminate based on age, gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity. While AI may be used to support our administrative process, all applications are reviewed by people and all hiring decisions are made by experienced recruiters.
Position: Breathing Space Coordinator, Wales
Hours: 21 hours per week
Contract: Fixed term until March 2029
Location: Home-based in Wales
Salary: £26,912 per annum FTE, (£16,147 per annum actual for 21 hours per week) plus excellent benefits
Salary Band and Job Family: Band 1, Charity
You’ll start at our entry point salary of £26,912 per annum FTE (£16,147 actual), increasing to £28,594 per annum FTE (£17,156 actual) after 6 months service and satisfactory performance and to £30,276 per annum FTE (£18,166 actual) after a further 6 months.
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
This part-time, fixed-term role (21 hours per week) will coordinate our Breathing Space project in Wales until March 2029. The project enables unpaid carers supporting people with MS and other neurological conditions to take short breaks.
We are seeking an enthusiastic, experienced Project Coordinator who enjoys delivering fixed-term funded projects, working directly with the people we support and our volunteers. Excellent communication skills and a proven ability to achieve project objectives are essential.
You will work closely with unpaid carers, people affected by MS and other neurological conditions, key external partners, the Service and Support Team, the Director for Wales and teams across the MS Society. Focused on outcomes and tangible results, you will build strong stakeholder partnerships and represent the MS Society at meetings and events promoting the project to unpaid carers.
The role can be based anywhere in Wales, but regular travel across Wales is expected.
Welsh language skills are desirable
Closing date for applications: 9:00 on Monday 28th September 2026.
Anticipated interview date: 6th & 7th October.
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
Caring for you and your family
Thinking about your finances
Enriching your life at work
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS

Battersea is entering an exciting phase of innovation and transformation during this second year of our new five-year strategy. With increased investment in income generation, we are strengthening our team to drive the growth to achieve our organisational goals.
This role sits within the Philanthropy, Partnerships & Commercial (PPC) team, made up of Philanthropy & Trusts, Corporate Partnerships & Commercial, Special Events & Stewardship, and Fundraising Operations.
Main purpose of the role:
The focus of the Philanthropy & Trusts team is to build a solid base of support through excellent stewardship of existing trusts and major donors alongside cultivation of new prospects, reached through prospect research and the networks of senior volunteers.
The key purpose of this Philanthropy Manager is to meet both financial and strategic KPIs, by managing a portfolio of key individual relationships and cultivating lapsed and colder prospects to support the long-term health of the Philanthropy portfolio. This role, together with Battersea’s other Philanthropy Managers, will also work closely with senior leadership, senior volunteers and other individuals to open up their networks and introduce new major donors to Battersea.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. If you would like to talk more about this, please contact us. Greyscale copies of the recruitment pack are also available on request.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.
To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.
Closing date: 27th September 2026
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Interview date(s):
First round (online, via MS teams): 5th/6th/7th October 2026
Second round (in person, with task): 13th/14th October 2026
For more information about the role, please download our Recruitment pack.
To apply for the role, please click the "Apply" button.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.



The client requests no contact from agencies or media sales.
The Organisation
We are working with a well-established UK not-for-profit organisation with annual income of approximately £150 million. Operating at significant scale and complexity, the organisation manages a diverse range of income streams including donations, legacies, grant and contract funding, trading activity and investment income. The finance function plays a key role in supporting strong governance, compliance and decision-making across the organisation.
The Job
This is an excellent opportunity for an experienced tax professional to take ownership of all tax matters within a large and complex organisation. Working closely with senior finance colleagues and external advisers, you will act as the organisation's lead technical expert on VAT, Corporation Tax and Gift Aid, ensuring robust compliance, governance and risk management. You will provide practical advice to senior stakeholders, helping the organisation understand and navigate the tax implications of operational and strategic decisions.
Key responsibilities include:
Location:
Remote working, with occasional office attendance in London (typically once per quarter)
Hours: 28 hours per week (will consider full-time hours for the right person. Would likely need to contribute towards other areas of finance)
Salary: £60,000 - £66,000 per annum, pro rata
The Person
We are seeking a qualified accountant or tax professional with strong technical expertise and experience operating within a large, complex organisation.
You will be able to demonstrate:
Experience gained within the charity, not-for-profit, membership body or broader complex organisation environment would be advantageous.
What's in It for You?
How to Apply
If you are an experienced tax professional looking for a flexible role where you can make a significant impact, we'd be delighted to hear from you.
Please submit your CV detailing your relevant experience, including VAT, Corporation Tax and Gift Aid/partial exemption compliance and advisory work. Applications will be reviewed on a rolling basis.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Harris Hill is delighted to be working with Citizens Advice St Albans District (CASTAD) to recruit its new Chief Executive Officer.
CASTAD provides free, confidential, impartial and independent advice to help people overcome their problems. We campaign on the issues that matter to them when their voices need to be heard.
We want to see a world where no one suffers through ignorance of their rights and responsibilities, or an inability to pursue them; and where the underlying causes of people’s problems have been eliminated.
As Chief Executive, you will:
If you are inspired and excited by what CASTAD does, we’d love to hear from you.
Job title: Chief Executive Officer
Salary: circa £50,000 - £55,000 p.a.
Contract: Permanent / Full-time
Location: Citizens Advice St Albans and District, The Civic Centre, St Peters Street, St Albans, Hertfordshire AL1 3JE. (Flexible working will be considered.)
How to apply: Please review the Recruitment Pack for further information about CASTAD, the CEO position and for details on how to apply.
Closing date for applications: 9am Monday 19 October 2026
Both CASTAD and Harris Hill operate an equal opportunity policy and commit to treating all of our candidates and jobseekers fairly. We welcome and encourage applications from everyone regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Overview:
The Talent Set are delighted to partner with our client on a fantastic Digital Marketing Manager role. This position involves leading the development and implementation of a holistic marketing strategy, managing multi-channel content, and fostering engagement with key stakeholders to enhance brand visibility and impact.
Key Responsibilities:
Person Specification:
What’s on Offer:
How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Commitment to Diversity:
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
The Executive Assistant is a senior member of the Lead Bishop's Office, working closely with the Lead Bishop and Chaplain to extend and enable the Bishop's ministry and leadership across the Diocese of York. The postholder will provide proactive, strategic and highly professional executive support, ensuring that the Bishop's time, priorities and resources are used effectively in support of the Diocese's mission and ministry.
The Executive Assistant will act as a trusted colleague, organiser, coordinator and facilitator, helping to respond efficiently to a high volume of correspondence and invitations, to ensure that the Bishop is well prepared for meetings, visits and key decisions, that actions are followed through effectively, and that those who engage with the Bishop's Office receive a welcoming, responsive and pastorally sensitive service.
The role requires sound judgement, initiative, discretion and resilience, together with the highest standards of confidentiality, discretion and professional integrity. The ability to build positive relationships across the Diocese, the wider Church, civic life and local communities. The work is varied, demanding and often fast-moving. The successful postholder will bring a calm presence, excellent organisational skills, good humour and a commitment to supporting the flourishing of ministry and leadership in the Diocese of York.
Interviews will take place in person on Thursday 15 October 2026
Responsibilities
Executive Support to the Lead Bishop
Coordination of the Bishop's Ministry
Correspondence and Communications
Stakeholder Engagement and Relationship Management
Meetings, Visits and Events
Office Management, Finance, and Administration
Safeguarding, Compliance and Governance
General Expectations
The Executive Assistant will:
Person Specification
Essential
Experience
Knowledge and Skills
Personal Attributes
Desirable
Closing date for application is 04 October, 23:55
The Church of England’s vocation is and always has been to proclaim the good news of Jesus Christ afresh in each generation to the people of England.



Finance Manager
We are delighted to share this new and exciting opportunity for a Finance Manager to join the organisation in this full-time role offering hybrid and flexible working.
We welcome applications from candidates seeking part-time arrangements from 21 hours per week or more, please let us know your preferred working hours in your application.
Position: Finance Manager
Location: Manchester/Hybrid (at least 2 days per week in the Manchester office)
Salary: £50,455 pro rata
Hours: Full time, 35 hours per week, part-time also considered
Contract: Permanent
Close Date: Midnight, Sunday 18 October 2026
Interviews: Thursday 29 October in Manchester.
About the Role
As Finance Manager, you will own the delivery of financial compliance, reporting and planning for the organisation. Reporting to the COO, you will provide leadership within the finance function, ensuring the accurate and timely production of management accounts, budgets and forecasts. You will focus on technical review, strategic financial analysis, Board reporting and business partnering with senior stakeholders, supporting effective organisational decision-making.
As an organisation we are led by our unwavering values of solidarity, self-responsibility, equity, and honesty, therefore if you share these core values, we would be delighted to receive your application.
Key responsibilities include:
Management Reporting, Budgeting and Forecasting
Board & Subcommittee Reporting and Governance
Line Management and Finance Delivery
Financial Control and Systems
Statutory Accounts
Business Partnering
About You
To be successful in this role, you will bring:
About the Organisation
As the voice of the UK’s co-operative movement, the organisation empowers and supports co-operative enterprises with specialised knowledge and expertise, to grow the co-operative economy and create a fairer society. From football clubs and farms to convenience stores and pubs, there are more than 7,000 co-operatives in the UK, each owned and controlled by their members and based on a set of shared principles and values. As an organisation it is led by unwavering values of solidarity, self-responsibility, equity, and honesty, therefore if you share these core values, we would be delighted to receive your application.
Benefits
As an organisation that is owned and controlled by its members, that put people at the forefront of all that it does, benefits include flexible working options, pension scheme, discounted travel to work schemes, employee wellbeing assistance programme including free eye tests, personal and professional growth and development, including coaching and Trade Union.
Other roles you may have experience in could include Finance, Finance Manager, Finance Officer, Finance Lead, Finance Coordinator, Deputy Finance Manager, Accountant, Business Accountant, Senior Accountant.
Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
Clinical Services Manager
Location: Finsbury Park, London, with limited travel outside London
Hours: 21 hours per week, with occasional out-of-hours work
Salary: £40,800 pro rata (21 hours per week)
Contract: Permanent
Reporting to: Director of Clinical Services
Is this role for you?
icap is looking for an experienced and committed Clinical Services Manager to join our team.
This is an opportunity for an experienced clinician with strong clinical management and people-management skills to deliver high-quality, accessible therapy to culturally sensitive services.
You will ensure clients receive a high-quality service from referral through to allocation and ongoing therapy.
You will be a senior clinical resource within the organisation, providing clinical consultation and guidance, particularly around risk and safeguarding.
Key responsibilities:
We are looking for:
Desirable
Training in additional therapeutic approaches such as Sensorimotor Psychotherapy, Somatic Experiencing, IFT, EMDR or Integrative Counselling.
For more info:
Please see the attached full Job Description and Person Specification, we would love to hear from you.
Benefits of working with ICAP:
Clinical Services Manager | Clinical Management | Clinical Services | Therapy Services | Clinical Governance | Trauma-Informed Practice | Service Development | Mental Health
Could you play a crucial role within our busy and friendly team and take responsibility for managing our benevolent fund?
We are looking to recruit an Administration and Grants Officer to support the output of our HQ, including benevolent fund caseload management, member support, and general Association output. Some travel is expected to support membership events inc. evenings & weekends, with occasional overnight stays. We offer generous holiday entitlement, 6% employer pension contribution, free parking, access to gym/swimming pool, canteen, café and shop.
We are the UK’s largest membership organisation of female veterans and serving women - a financially sustainable £8m charity which aims to provide camaraderie, benevolence and support to women who have served in the Army. Additionally, we aim to exert influence within the military charity sector to broaden support for all female veterans of the UK Armed Forces.
Our benevolent fund awards over £200k in grants per year to an average of 120 applicants, from minor requests to major grants, and annual maintenance. We organise both national and local events for our members to attend where they meet up with old friends, remember those we have lost, support each other, have fun and make new and lasting memories. We have approaching 5000 active members which we hope to grow as we reach out to many more female veterans eligible to join our Association.
You will:
have experience of working in a member or public-facing organisation, supporting and liaising with a diverse cohort of individuals in a wide variety of interests and needs
have experience of managing caseloads and carrying out detailed casework
have a sound knowledge of how individual grants are awarded
have a strong understanding of the work of SSAFA, TRBL & other caseworking and almonising agencies
understand the value of strong communication and be experienced in engaging people from many walks of life, tailoring your communication style to a variety of audiences
be skilled at building positive working relationships, with a friendly and engaging manner
be highly organised with great attention to detail, and work well within a small staff team where each team member is expected to pitch in and work collaboratively
Be engaging and welcoming, able to attend events and interact with members of the public
The charity is governed by a Board of Trustees with a number of sub-committees, all volunteers. We are a small staff team of 5, led by a CEO, who are motivated by the good work we do to support some amazing, brave and pioneering women. We are proud of the work we do to support female veterans, many of whom are now well into retirement. Some have fallen on hard times and need our financial support, whilst others may be lonely or have reduced mobility, and rely on our association to keep them in touch with like-minded comrades.
We are an inclusive employer seeking to attract and employ the best people from the widest talent pool, committed to supporting our staff and the female veterans we serve. All applicants must be able to demonstrate current eligibility to work in the UK.
If you are a motivated, self-starting and engaging individual with a passion for working with people and supporting their needs, then we look forward to receiving your application by way of a CV and a detailed supporting statement demonstrating your suitability for the role with regard to the above person specification.
Supporting female veterans of the British Army, Royal Navy and RAF


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
WHO WE ARE
We are Zarach, the children’s bed charity, and we’re on a mission to end child bed poverty, helping children get a good night's sleep, and the chance to thrive at school.
In our eight years as a registered charity, we’ve captured the hearts and attention of many individuals, community groups, businesses and funders who want to support us on our mission. We’ve also been given an incredible media platform from which we have raised awareness of child bed poverty at local, regional and national levels. This support and awareness has seen us deliver over 18,000 bed bundles to children to date!
WHO WE ARE LOOKING FOR
Zarach is well established in West Yorkshire and Doncaster. We are now continuing to grow across the Yorkshire region, with a launch in Hull, Bridlington and Goole in October. We are looking to recruit a Family Engagement Officer to join our dedicated Yorkshire team. This is a unique opportunity to play a key part in the growth and development of our vital service as we expand into the East Riding.
As our ideal candidate you will be happy to travel in and around Hull and the East Riding. You will be able to travel regularly to meet with the team and conduct home visits across the region. You will also need to be able to attend our Leeds Warehouse, or other areas in Yorkshire when required. You will be confident to work autonomously in your area while being supported remotely by a wider regional team.
You will be someone who has good experience of the broad range of day-to-day case management, working with external partners, volunteer support, and administrative activities that working in a dynamic charity brings, and someone who enjoys the busyness and variety of this. While not essential, as training will be provided, experience working alongside schools will help you hit the ground running as you build relationships and support local families.
Alongside your family support and engagement-related skills and experience, we’ll be looking to see that you have a genuine care for our mission and, as such, are self-motivated to do a great job and be a values-led member of our team.
Ideally, you’ll have experience of working with vulnerable families and managing volunteers in the charity sector, due to some of the specialties that come with this, such as safeguarding and partnership working. But charity experience is not essential if you can demonstrate an appetite and track record for continual learning and development across your working life to date.
WHAT WE OFFER
To decide if you’d like to bring your skills and experience to bear in the pursuit of our mission, please have a look at the job description, our website and the coverage of us across social media.
Please note that we may close this vacancy early if we receive a high volume of applications. Therefore, we encourage you to submit your CV and cover letter as soon as possible.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking an experienced Operations Manager who can balance strategic vision with hands-on execution. As a member of our leadership team they will work cross-functionally, colaborating with other key members of the team. They will provide operational excellence by mapping workflows, and use their data skills to provide insights to refine and support service delivery and demonstrate impact. This is a strategic and hands on role. Ultimately, the ideal candidate is a problem-solver who can elevate the charity's reputation, nurture community relationships, and translate high-level strategy into practical, impactful operations.
To apply for this role:
Please provide your CV (maximum 2 pages) and supporting statement detailing how you meet the requirements of the role - providing clear examples of experience, skills and knowledge (no more than 1 page).
We’re keen to understand your individual experience and voice, so please write your supporting statement without the use of AI-generated content
About the Role:
The Operations Manager is a senior leadership role, responsible for overseeing the operational effectiveness of the organisation. You will ensure our team has the tools, systems and support they need to deliver life-changing services to families. The role is also pivotal in shaping how we measure and demonstrate the impact of our work. This is a strategic and hands-on leadership role at the heart of a growing, values-driven organisation. Demonstrable operations experience is essential.
Reports to:
Managing Director
Responsible for:
Business Support Administrator
Data Consultant
Key Responsibilities:
Leadership
As a member of the Senior Management Team, you will work collaboratively with the Managing Director and other senior leaders to:
Build strong relationships with counterparts within the Home-Start London network and at Home-Start UK.
Contribute to strategic planning and collaborate with external advisors on specialist projects as required.
Deliver against the organisational priorities and objectives as defined in the business plan.
Develop our services and ways of working to ensure the charity’s long term sustainability.
Support the team to work efficiently and effectively - according to the strategy policies and commitments we have signed up to.
Work closely with the Family Services Manager, to ensure our data needs are aligned with our Impact Measurements.
Operations
Oversee the implementation and development of operational policies and procedures, including GDPR and H&S, ensuring compliance.
Manage the operations budget and ensure efficient use of resources.
Maintain and streamline administrative systems (eg: Google drive, Google Forms, Charity Log, telephony/communications systems).
Lead key operational projects and oversee all office administration, tech support and premises management.
Lead on end to end project management of HSUK Quality Assurance requirements as well as our National Data requirement.
Manage data collection and evaluation across multiple platforms including Charity Log. This includes project managing and supporting delivery of our Annual Data review.
Support governance processes and liaise with the Board of Trustees when required.
Impact and Evaluation
Lead the organisation’s impact delivery, through supporting data collection and evaluation across multiple platforms including Charity Log.
Work with the Family Services Manager to ensure outcomes of family experiences inform service design and delivery.
Produce tailored reports and insights to inform funding applications, Impact Reports and Trustee Reports as required.
Collaborate on funding applications with the CEO and Communications Manager.
Champion the voices of children and families, using data to support storytelling to demonstrate real-life impact.
Team Management
Line manage the Operations Team (Business support Administrator, Database Consultant).
Provide direction to the Business Support Administrator to enable effective and efficient day to day running of the organisation.
Manage team in accordance with the Home-Start Wandsworth procedures, policies and values.
Support effective management of any non home-visiting Volunteers supporting the organisation’s work .
Essential skills and experience:
Strategic thinker with the ability to manage multiple projects and priorities
Proven experience in operations management, ideally in a charity/not for profit setting
Strong knowledge of service evaluation and data analysis
Skilled in communicating complex information clearly and accessibly
IT confident and adaptable to new systems and tools (Charity Log, Monday CRM, Slack etc)
Experience of leadership / managing a small team
Excellent written and verbal communication.
Excellent organisational and project management skills.
Working knowledge of GDPR legislation and implementation of associated policy
Experience of Board level reporting against objectives and/or data led reporting.
Curious and passionate about using data to tell compelling stories of impact
Project management expertise
Understanding of local community needs and services
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Want to use your fundraising experience to create real, visible change for thousands of Sri Lankan street dogs? Join a small, ambitious charity where your ideas, relationships and fundraising expertise can have a direct impact.
WECare Worldwide is looking for an experienced and hands-on Head of Fundraising to join us for a 12-month maternity cover and take ownership of our fundraising strategy and income generation.
We are a UK- and Sri Lanka-registered animal welfare charity providing international-standard veterinary care to street dogs in Sri Lanka. We are a small and collaborative organisation, so this is a role for someone who enjoys combining strategic fundraising leadership with hands-on delivery. You will work closely with the CEO and colleagues across WECare to help shape how we grow our income, while remaining actively involved in the day-to-day fundraising work needed to deliver results.
A major focus will be our individual giving and digital fundraising, including online donations, regular giving and fundraising appeals. This is currently one of our most important sources of income, and we’re looking for someone who can help us strengthen supporter engagement, improve donor journeys and identify opportunities to grow sustainable income.
You’ll also play a key role in developing our grants and trusts & foundations income, from identifying opportunities and building compelling applications through to reporting and stewardship. Alongside this, you’ll nurture and develop major donor relationships and explore the right corporate partnership opportunities for WECare.
This is very much a role for someone who enjoys both thinking strategically and getting things done. You might be developing the fundraising plan one day, working on a significant grant application the next, reviewing digital fundraising performance, shaping an appeal or speaking directly with a donor or potential partner.
You’ll work with colleagues across the organisation to turn the incredible work happening on the ground in Sri Lanka into compelling stories, funding propositions and campaigns that inspire people to support WECare.
We’d love to hear from you if you have a strong track record in fundraising, particularly across individual giving, trusts and foundations, major donors or other high-value income streams. You’ll be commercially aware, comfortable working with targets and forecasts, confident building relationships and happy taking initiative in a fast-moving environment.
Most importantly, we’re looking for someone who genuinely wants to make an impact. WECare is an ambitious organisation with big plans, but we remain small enough that the person in this role can make a tangible difference to both our fundraising direction and the animals our work exists to help.
Location: Remote
Contract: Fixed-term, 12-month maternity cover
Reporting to: CEO
Please see the full Job Description for further details about the role and experience we’re looking for.
WECare is a vet and nurse run charity providing high standard veterinary care to the millions of roaming dogs in Sri Lanka in need of vet care.
Citizens UK
Citizens UK is the UK’s biggest, most diverse and most effective people-powered alliance. We bring communities and local organisations together to work on issues that matter; from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign. We have a track record of winning change through hundreds of local and national campaigns. We know everyday people have the ability to shape the world around them. We believe that through developing local leaders, we can drive nationwide change and create community-led solutions to big and small problems.
Living Wage Foundation
The Living Wage movement began in 2001, after Citizens UK brought together communities in East London to discuss poverty and low pay. The campaign grew in momentum and soon required a mechanism to recognise employers who wanted to join the movement, which saw the establishment of the Living Wage Foundation in 2011.
Still part of Citizens UK today, the Living Wage Foundation (LWF) continues to work with community organisations to make sure the voices of both workers and businesses are part of the Living Wage movement. We now work with over 16,000 employers, benefitting over 490,000 people and winning over £4bn of better wages for people who need it most.
Citizens UK works with a broad base of institutions across the political spectrum. At the Living Wage Foundation, we take the same deliberately broad-based approach and accredit all organisations who pay the real Living Wage to their directly and indirectly employed staff and are committed to tackling in work poverty. As a team we work across a range of industries and sectors to achieve this mission. We seek pragmatic coalitions in order to progress specific campaigns, and partnership around a particular issue such as Living Wage, does not imply an endorsement of broader purpose and policies.
Purpose
At Citizens UK (CUK), our organisers and project staff work within communities to develop leaders, strengthen organisations, campaign for change and organise across difference. There are various project roles and operational, communication, finance and HR roles that support the organisation and project staff and organisers to deliver on this mission and work. This work is rewarding and can be challenging; it requires a personal commitment to inclusion, a willingness to listen and disagree respectfully, and an interest in working in an organisation where our staff, member institutions and leaders will come from a diversity of backgrounds and often hold views that may be very different from our own. More information about how we operate within this context and build trusted relationships across difference can be found on our website and is covered in induction. Onboarding and navigating this relational culture, and type of work, is supported by line managers and further training.
Main Responsibilities
As the Data and Membership Officer for the Living Wage Foundation (LWF), you will play a pivotal role in supporting the smooth running of our internal processes and supporting our network of nearly 17,000 accredited Living Wage employers. Your responsibilities will span data management, customer service, finance administration, and team support. You will contribute to effective data management by supporting system updates, maintaining high-quality records on platforms such as Salesforce and ActOn, and generating reports for use by senior management.
Additionally, you will coordinate the administration and reconciliation of credit card payments and act as a liaison between the CUK Finance and LWF teams. In the area of customer service, you will manage our Employer support email inbox, respond to queries, and escalate complex issues as needed. You will also be responsible for updating internal systems, supporting merchandise and branding requests, and representing the Foundation in both written and verbal correspondence. Team support duties will include arranging logistics for team events, providing occasional administrative assistance to senior leadership, and ensuring internal handbooks and guidance remain current. Throughout all areas of your work, you will collaborate closely with colleagues across the LWF Team to ensure we meet the needs and expectations of our employer network and other key stakeholders.
Working as the Data and Membership Officer for the Living Wage Foundation, reporting to Senior Data and Insight Manager (LWF Operations and Insight team) your main responsibilities will include:
Project Management
Support LWF team with good data management, reviewing employer pipeline numbers, reporting to Senior Management Team (SMT) when there are issues or delays.
Clean employer data, escalating complex issues to relevant colleagues.
Support the Senior Data and Insight Manager to maintain high-quality data across our systems, including Salesforce (CRM) and ActOn (marketing email platform).
Support the Operations and Insight Team with testing and implementation of new systems and processes.
Learning and expertise
Keep internal handbooks and guidance up to date with ways of working practices, systems and policies, working with the LWF team to consider and implement improvements to make LWF an efficient and positive place of work.
Create and share basic reports from Salesforce for use by the team and SMT.
Communications
Represent the Living Wage Foundation coherently in writing and verbally.
Work collaboratively with the team and across Citizens UK to ensure that we are meeting the customer service expectations of our employer network and stakeholders.
Develop and manage external relationships
Manage our Accreditation Inbox, including responding to simple accreditation or form questions, and escalating more complex questions where necessary in a timely and helpful manner.
Update Moneypenny (LWF switchboard) on team changes, holidays etc. Receive and respond to general enquiries received through the switchboard.
Support on Employer Merchandise and branding requests where required, ensuring timely delivery and clear correspondence.
Develop and manage internal relationships
With Operations & Data Officer, support the LWF team to book items in and out of LWF merchandise library.
Arrange logistics for LWF all staff Away Day.
Provide Senior Leadership Team (SLT) with occasional administrative support including booking travel, rooms, and making purchases when necessary.
Income and resources
Coordinate the administration and reconciliation of credit card payments.
Liaise between CUK Finance team and LWF team, ensuring each team is updated on processes and working cross-team to ensure good communication.
Administration of LWF Away Day budget.
Contribute towards Citizens UK’s strategic objectives
Responsibility for delivering agreed areas of the Foundation’s work plan.
Work collaboratively with the LWF team and across Citizens UK to ensure that we are meeting the expectations of our network and stakeholders.
Display self-awareness of DEI issues and good practice, considering impact on direct reports and stakeholders.
Understand how your role contributes to the purpose of the Foundation and the core mission of Citizens UK.
Implement Citizens UK’s and the Foundation policies, procedures, and values in own work and that of the team.
Personal Specification
(D) Desirable, (E) Essential
Qualifications
Professional certification in project management, administration, finance (D)
Experience
Previous experience supporting data management and reporting, ideally using CRM systems such as Salesforce (E)
Prior experience in customer service or stakeholder engagement (E)
Experience working in a team-based office environment (E)
Experience in finance administration, including credit card administration and budget management (E)
Experience with cross-team liaison or project coordination (D)
Key skills and knowledge
Strong organisational skills with the ability to manage multiple tasks and meet deadlines (E)
Excellent written and verbal communication skills, with the ability to respond professionally to internal and external queries (E)
Proficiency in Microsoft Office and familiarity with CRM and data management systems (E)
Attention to detail and accuracy in handling financial and data-related tasks (E)
Ability to produce and analyse basic reports (E)
Understanding of confidentiality and data protection principles (E)
Personal qualities & values
A proactive self-starter, able to work independently and take initiative (E)
Collaborative and able to work effectively as part of a diverse team (E)
Flexible and adaptable, willing to support a range of operational needs (E)
Committed to the mission and values of the Living Wage Foundation and Citizens UK (E)
Willingness to learn new systems and processes, and to support continuous improvement (E)
Positive, professional attitude and commitment to high-quality service (E)
Interview date: 21-22 October 2026
We’re the movement at the heart of fairer, better work. Fair pay, secure hours & enough to live on in retirement.


