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Family engagement manager jobs
Page 18 of 18
Greenwich, Greater London (Hybrid)
£36,225 per year
Full-time
Contract (Fixed term 12 months - with potential extension or permanent appointment subject to funding)
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
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Job description
This role combines direct energy advice for residents with day-to-day team leadership. It would suit an experienced advisor who is ready to take on additional responsibility, support colleagues and help maintain high standards across Selce’s award winning energy advice services.
This is an exciting opportunity for a practical, compassionate community professional who wants to help households reduce energy costs, improve comfort at home and build resilience during a challenging time for many residents. Trusted, face-to-face advice in people’s homes is central to the role, particularly for households at risk of fuel poverty who may need impartial support to access the help available to them.
As an experienced Home Energy Advisor, you will carry out home visits across Greenwich, Lewisham, Bromley and Bexley, as well as providing advice by telephone and at community events. You will tailor practical support to each household, helping residents use energy more efficiently, reduce bills where possible, and keep their homes warmer in winter and cooler in summer.
You will be a confident communicator and empathetic listener, able to understand the specific challenges faced by vulnerable households and respond with clear, positive and practical solutions.
Alongside advice, you will help residents install simple energy-saving measures such as LED bulbs, draught excluders and radiator reflectors. You will also signpost households to wider support, including funded retrofit measures, financial and debt advice, and health and wellbeing services.
This role would suit someone who is organised, proactive and motivated by making a tangible difference to local people. You will be comfortable working independently in residents’ homes, collaborating with colleagues and partners, and contributing to a community-led organisation committed to a fairer, greener future.
Alongside your direct advice work, you will act as Team Lead and mentor for Selce’s team of energy advisors, helping colleagues feel supported, confident and equipped to deliver effective services.
As Advice Team Lead, you will help ensure our advice services are delivered to a consistently high standard. You will help coordinate, motivate and support staff to deliver quality services and achieve agreed targets and objectives.
Experience of people management is desirable, but the role may also appeal to an experienced energy advisor with strong technical knowledge who is looking to develop supervisory skills and support holistic service delivery across related advice areas.
Excellent organisational and communication skills are essential, along with a solution-focused approach and an understanding of how to motivate individuals to succeed. You will bring a positive, collaborative approach to leading a team and working with others to achieve wider organisational goals.
The Role:
· Provide clear, practical and impartial energy advice to residents, tailored to their individual circumstances, through home visits, telephone support and outreach events.
· Deliver home energy support to vulnerable residents, including low-income households, older people, disabled people and families with young children.
· Use initiative and sound judgement to identify residents’ energy-related challenges and recommend appropriate solutions.
· Install simple energy-saving measures in homes, such as LED bulbs, draught excluders and radiator reflector panels.
· Support householders to access additional help, including funded retrofit measures, financial and debt advice, health and wellbeing services, and other relevant support.
· Advocate for householders with energy suppliers where appropriate, helping residents to resolve issues, reduce costs and access available support.
· Recognise safeguarding concerns and follow organisational safeguarding procedures, escalating concerns appropriately.
· Handle sensitive personal data safely and confidentially in line with organisational data protection policies and procedures.
· Complete accurate records of all resident engagement, support provided and outcomes achieved using the appropriate systems.
· Manage a diary of appointments, visits, meetings and outreach activity, ensuring visits and calls remain focused while demonstrating empathy and understanding.
· Work effectively with Selce colleagues, partner organisations and community groups to deliver joined-up support for residents.
· Act as Team Lead for Selce’s energy advice team, providing day-to-day guidance, encouragement and practical support to advisors.
· Support advisors to manage caseloads, prioritise work appropriately and deliver timely, high-quality support to residents.
· Provide mentoring, coaching and informal supervision to energy advisors, helping colleagues develop confidence, knowledge and good practice.
· Monitor service quality, casework standards and resident outcomes, identifying improvements and sharing learning across the team.
· Contribute to planning, reporting and performance monitoring for funded projects and wider advice work, helping the team meet agreed targets and objectives.
· Support induction and training for new advisors, including sharing technical knowledge, service procedures and safeguarding expectations.
· Work closely with the Operations Manager to escalate risks, resolve operational issues and support continuous improvement.
· Develop and maintain relationships with local partners to support regular referrals into the project.
· Maintain awareness of wider local support networks and make appropriate referrals to services that can assist residents with their wider needs.
· Monitor and maintain stock levels of materials, tools and equipment, ensuring they are used safely and kept in good order.
· Carry out administrative duties accurately and to a high standard, including data inputting, paperwork and reporting.
· Promote the project within the community, including through energy advice cafés, events and other outreach activity.
· Work towards agreed goals and targets with a minimum of supervision, while contributing actively to the wider team.
· Provide excellent customer service and maintain a friendly, respectful and positive approach with all clients and partners.
· Comply with all organisational policies, procedures and systems, and actively promote a positive image of Selce.
· Undertake any other duties commensurate with the level of the post.
Person specification
Essential skills, experience and qualities
· An energy advice qualification, such as NEA Level 3 Energy Awareness, Domestic Energy Assessor or Retrofit Assessor.
· Knowledge of domestic energy efficiency, fuel poverty, retrofit, community energy or related advice services.
· Experience of giving energy advice or supporting residents with financial, housing, energy-related or welfare issues.
· Current knowledge of the energy efficiency and fuel poverty sector, including the roles of public, private and voluntary sector partners in tackling related challenges.
· Active listening skills and a customer-focused approach, with the ability to respond calmly and empathetically in difficult situations.
· Experience of working with diverse communities, including people who may face barriers to accessing advice or support.
· Excellent organisational and coordination skills, including the ability to manage appointments, events, priorities and deadlines.
· Ability to provide day-to-day guidance, support and encouragement to colleagues, helping them work confidently and effectively.
· Strong coordination skills, with the ability to support team planning, allocate or prioritise work, and help ensure services are delivered to a consistently high standard.
· Ability to monitor quality, identify issues or risks, and escalate concerns appropriately while contributing to continuous improvement.
· Methodical, accurate and detail-focused approach to record keeping, reporting and administration.
· Competence in Microsoft Office applications and confidence using digital tools, CRM systems or similar platforms to manage data and evidence impact.
· Good understanding of confidentiality, data protection and media consent processes, and ability to maintain the highest level of confidentiality.
· Ability to adapt to changing project needs, solve problems constructively and remain solution-focused under pressure.
· Self-motivated, proactive and collaborative, with the ability to work independently and as part of a team.
· Positive and collaborative leadership style, with the ability to motivate others, share knowledge and promote good practice across the team.
· Excellent verbal and written communication skills, including the ability to produce clear reports, updates and publicity materials.
· Passion for helping people and supporting households at risk of fuel poverty.
· Willingness to undertake training and development in line with the needs of the role and the organisation.
· Clear DBS check less than 12 months old, or willingness to obtain one before appointment.
Desirable skills, experience and knowledge
· Strong presentation, facilitation and public-facing communication skills, with the confidence to engage residents, partners and community groups.
· Ability to build, maintain and develop community-level partnerships and referral networks.
· Experience in a communications, participation, community development or outreach role, particularly within the voluntary, community or public sector.
· Experience of supervising, mentoring, coaching or supporting staff, volunteers or peers in a service delivery setting.
· Experience of supporting team performance, including monitoring caseloads, reviewing service quality, contributing to reporting or helping colleagues meet agreed targets.
· Experience of induction, training or knowledge-sharing within a team, including supporting colleagues to follow procedures and develop confidence in their role.
· Experience of facilitating workshops, community groups or participatory activities that support positive community outcomes.
· Good influencing and negotiation skills, with the ability to work constructively with a wide range of partners and stakeholders.
· Ability to communicate in another community language spoken locally.
· Full clean driving licence and access to a vehicle.
About South East London Community Energy
South East London Community Energy (Selce) was born in 2014, when a group of people living in Greenwich & Lewisham became so concerned about climate change that they decided to come up with a formula that would help to create a clean and just energy future.
Throughout our first ten-years, we have set up projects that address inequality and seek to reduce our collective carbon footprint at different points in the energy systems.
To date we have built 12 solar arrays on community buildings in SE London and 11 buildings’ lighting systems to be more energy efficient. We are opening share offers this year for further lighting system upgrades and solar arrays on community buildings.
We’ve helped well over 4000 house holds with their energy bills and we are pleased to now be able to help homeowners make their homes more energy efficient through the Love Lofts and Future Fit Homes pilot programmes.
About Our Energy Advice Services
Almost one in ten households cannot afford to heat their homes adequately. Our award winning team of energy advisors provide practical guidance and support to households who are struggling to pay their fuel bills. They advise clients about how to reduce their fuel bills by switching suppliers or accessing discounts or changing behaviour or by fitting small practical energy-saving measures such as low energy light bulbs and draft proofing. They also support the householder to access funded home energy improvements such as loft, cavity wall insulation or heating upgrades.
Benefits:
25 days annual leave (plus bank holidays)
4% employer pension contribution
Flexible and hybrid working
Organisation
Posted on: 17 July 2026
Closing date: 10 August 2026 at 17:00
Tags: Advice / Information, Customer support, Delivery, Energy, Mentoring / Coaching
The client requests no contact from agencies or media sales.
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Job description
Job Title: Refuge Worker
Location: This is an onsite role, located within the London Borough of Hounslow, there may be a requirement to occasionally work in the London Borough of Hillingdon.
Salary: £29,701.36 per annum, Inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement
Contract type: Full Time, Permanent
Hours: 37.5 hours per week
This is an opportunity to join Refuge as a Refuge Worker to provide high quality practical and emotional support to survivors of domestic violence and their children living in our refuges.
The post holder will provide high quality practical and emotional support to survivors of domestic violence and their children living in our refuges. This includes safety planning and enabling women to access housing, welfare, benefits, and legal advice. A key requirement is to provide personal welfare support and to ensure that women are provided with a safe, supportive, and welcoming environment in accordance with Refuge’s philosophical principles.
For further infomation regarding the role, please view our downloadable job pack.
As part of this role, you will be required to participate in an out-of-hours on call rota
Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing Date: 09:00am 29 July 2026
Interview Date: 17 and 18 August 2026
Organisation
Posted on: 02 July 2026
Closing date: 29 July 2026 at 09:00
Tags: Domestic Violence / Abuse, Gender / Gender Based Violence
The client requests no contact from agencies or media sales.
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Job description
Amnesty International UK (AIUK) has a simple aim: an end to human rights abuses. Independent, international and influential, we campaign for justice, fairness, freedom and truth wherever they are denied. If you want to use your skills, knowledge, and experience to help fight for human rights, you could be our new Community Organiser - Local Activism
About the role
Human rights are under attack across the UK and globally. Amnesty UK's response is to build the depth of community leadership and breadth of public action that is needed to resist anti-rights agendas and Make Human Rights a Vote Winner.
The Community Organising team builds local power to protect and strengthen human rights. We work with hundreds of local, university, school, and thematic network groups across all nations and regions of the UK.
As organisers we build lasting relationships with activists and rightsholders, train and coach leaders, develop people-power campaign strategies, and coordinate partnerships to build an effective movement for human rights.
The Community Organiser - Local Activism plays a central role in growing Amnesty UK's nationwide movement of local groups, activists and supporters who are building place-based power to protect and strengthen human rights.
Working as part of a close-knit team, you will support local activists to strengthen and start local Amnesty groups that build place-based power and engage in campaigns to resist authoritarianism, protect everyday rights and speak out on international crises. You will identify and build strong relationships with leaders, supporting them to grow vibrant local groups and coalitions, lead activist-led or Amnesty UK priority campaigns, and build political relationships.
You'll combine organising, campaigning, facilitation, partnership-building and strategic thinking to ensure people-powered change is at the heart of the Amnesty UK movement.
Due to this role including direct work with children and young people, it will be subject to safer recruitment checks, including a criminal record check.
This role typically needs to spend 1 day per week visiting local groups to fulfil the responsibilities of the role, and at least 1 day per month in the London office.
The role may be for you if:
- You're skilled in identifying and developing leaders, building and supporting activist groups, coordinating strategic campaigns that centre organising and people power.
- You can build trust and relationships with a wide range of people and organisations, design and facilitate community organising and campaigning training for activists, coordinate strategic events and stunts.
- You collaborate and positively contribute to an inclusive culture, the prioritises feedback, accountability and learning.
- You also have a good knowledge of inclusive and participatory ways of working with rights-holders and activists, building volunteer pathways from online engagement to community leadership, a humans rights issues in the UK or globally.
Our Commitment to you
Inclusion, Diversity, Equity, and Anti-Racism (IDEA) are at the core of our values. We want to be an organisation that tackles structural inequality and prejudice as well as be an actively anti-racist organisation. This means taking a meaningful and equitable approach to supporting and developing you and others during your time with us.
New colleagues receive 27 days leave annually (29 after five years), as well as bank holidays (pro rated for part time) and 3 wellbeing days. 2-5% employee pension contributions are matched at 6-9% and we offer 6 months full pay for family leave. We offer flexible working such as compressed work patterns and job shares.
Apply for this role
This vacancy advert may be taken down from job boards earlier than the stated deadline if a high standard of applications is received (if you have started an application in our portal, you will still have opportunity to complete it by the original deadline).
We welcome applications from everyone and particularly encourage applications from people from an ethnic minority background, and people with a disability to help us achieve a balanced representation in our workforce, especially at senior grades.
To reduce bias in our shortlisting process, AIUK operates an anonymised application process. If for any reason you prefer to apply in a different format, or require adjustments in the process, please get in touch. To support all candidates to perform their best at interview, we send interview questions in advance. We are a disability confident organisation.
Please note that due to the nature of the work any offer of employment for this role will be subject to safer recruitment checks, including a criminal record check.
Visit amnesty.org.uk/jobs for application guidance and information on benefits, recruitment inclusion and hybrid working.
Organisation
Posted on: 16 July 2026
Closing date: 06 August 2026 at 10:57
Job ref: Ex-COLA-July26
Tags: Fundraising, Community Fundraising
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Coventry, West Midlands (Hybrid)
£29,779 per year
Full-time
Permanent
Job description
Support and Advocacy Practitioner
Kairos Women Working Together is looking for a Support and Advocacy Practitioner to join our specialist women’s organisation in Coventry.
Since 1999, Kairos has walked alongside women facing multiple intersecting disadvantage and therefore subject to, or at risk of, sexual exploitation. Through support, advocacy and community, we work with women to increase options and opportunities, strengthen voice and agency, and empower them to create the futures they want for themselves.
This is an exciting time to join Kairos. We are growing our work through our Women’s Hub, strengthening our specialist support offer, and developing our role as a place of safety, advocacy, community and change for women in Coventry.
About the role
This is a frontline practitioner role providing women-centred, trauma-informed, holistic support.
You will manage a caseload, provide one-to-one support and advocacy, contribute to safeguarding and risk work, support drop-ins and outreach, facilitate group activity, and work closely with partner agencies.
The work is meaningful, challenging and deeply relational. The women we walk alongside are often facing significant trauma, risk, exclusion, crisis and harm. This means the role can be tough. Sometimes very tough. It requires emotional resilience, good boundaries, reflective capacity and the ability to stay grounded when things are complex or uncertain.
But this work is also full of purpose, hope and possibility. At Kairos, you will see the difference that trusted relationships, practical advocacy, women-only spaces and long-term support can make.
Kairos is rooted in feminist values and an analysis of power, inequality and men’s violence against women and girls. Our work is practical and frontline, but it is also activist in nature. We support individual women, and we also seek to challenge the systems, attitudes and injustices that create and sustain harm.
Who we are looking for
We are looking for someone who shares our values of Hope, Compassion, Empowerment, Solidarity, Voice and Justice.
We are not only interested in formal qualifications or traditional career routes. Relevant experience may come from paid work, volunteering, community work, activism, study, caring responsibilities, personal learning or lived experience.
What matters most is your ability to build trust, listen without judgement, hold strong boundaries, manage complexity, advocate clearly, reflect on your practice and work in a way that is rooted in Kairos’ values.
We do not expect anyone to arrive knowing everything. Kairos is a learning organisation, and staff are supported through regular line management, reflective supervision, external clinical supervision and access to relevant training and development.
Diversity, accessibility and lived experience
The voices of women with lived experience are centred in everything that we do. We encourage lived experience across the whole organisation, including volunteers, staff, senior leadership and our board of trustees.
We want Kairos to reflect the diversity of the women we support. We actively encourage applications from Black, minoritised and migrant women; women with disabilities; lesbian and bisexual women; and working-class women.
You will be welcomed, supported and respected in a culture that values authenticity, honesty and sisterhood.
We are committed to making our recruitment process as accessible as possible. If you need information in a different format, reasonable adjustments, or support to take part in the recruitment process, please contact us.
Role details
Job title: Support and Advocacy Practitioner
Salary: £29,779 per annum
Hours: 37 hours per week
Contract: Permanent
Location: Kairos Women’s Hub, The Old Grammar School, 31 Silver Street, Coventry, CV1 1HP
Reporting to: Support and Services Lead
Working pattern: Hub and community based, with occasional hybrid working. The role includes some evening work, currently Wednesdays, as part of our outreach and drop-in rota. Very occasional weekend work may be required for events or fundraising activity.
Annual leave: 25 days, rising by one day for each year of service up to 30 days, plus bank holidays.
Wellbeing offer: One paid wellbeing hour each week, paid wellbeing break between Christmas and New Year, access to Employee Assistance Programme, external clinical supervision, team wellbeing activities and optional Blue Light Card scheme.
This post is open to female applicants only as an occupational requirement under Schedule 9, Part 1 of the Equality Act 2010. This is due to the nature of the role and Kairos’ work as a specialist women-only organisation supporting women subject to, or at risk of, men’s violence, abuse and sexual exploitation.
An enhanced DBS check will be required. The role also requires a full driving licence and access to a vehicle with business insurance, as practitioners may need to travel across Coventry and transport women as part of their support. Mileage is reimbursed.
How to apply
Please apply by submitting your CV and a covering letter.
Your covering letter should explain why you are interested in the role and how your experience, knowledge, skills, values and aptitude meet the person specification in the recruitment pack.
Please give clear examples from your paid work, volunteering, community work, activism, study, caring responsibilities, personal learning or lived experience where relevant.
We do not expect you to meet every desirable criterion. If you connect with Kairos’ mission and can show that you have the values, insight and potential needed for this work, we would welcome your application.
Closing date: 26 July 2026 at 11:55pm
Interview dates: 20 and 21 August 2026
Please read the full recruitment pack before applying.
Application Instructions
A note on use of AI in applications
We understand that candidates may use AI tools to help prepare an application. However, your application should still reflect you.
This process is a chance for both you and Kairos to understand whether the role will be a good fit. We want to hear about your own experiences, values, skills and perspective. Applications that feel personal, specific and grounded in real examples are much more helpful than generic responses.
Organisation
Kairos Women Working Together
View profile
Registered Charity
11 - 20
Registered Charity
11 - 20
A movement of women working together to create the moments when change becomes possible.
Posted on: 11 July 2026
Closing date: 26 July 2026 at 23:30
Tags: Advocacy, Gender / Gender Based Violence, Justice, Women's Rights, Social / Support Work
The client requests no contact from agencies or media sales.
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Lambeth, Greater London (On-site)
29,701.36 per annum
Full-time
Temporary (Until March 2027)
Job description
Job Title: Duty Independent Gender Violence Advocate (Duty IGVA)
Location: Lambeth, London
Salary: £29,701.36 per annum (Inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement)
Contract type: Full Time, Fixed Term Contract (Until March 2027)
Hours: 37.5 hours per week. As part of this role, you will be required to participate in an out-of-hours on call rota. Operating hours of the service 8am- 6pm Monday- Friday with the expectation to work on some days 8- 4pm or 10- 6pm to cover duty shifts.
We are recruiting for a Duty Independent Gender Violence Advocate (IGVA) who will be working closely with survivors of domestic, and other gender-based abuse to provide high quality independent support, guidance and advice to survivors across all risk levels and their children.
In this role the Duty IGVA is a part of a busy team. The Duty IGVA will be the first point of contact for survivors who have been referred to the Gaia Centre by other professionals. The Duty IGVA also will be responsible for processing any self-referrals of individuals contacting the service and wishing to access support. The Duty IGVA will be responsible for responding to daily enquiries from partnership agencies, public and impacted individuals over the phone and email.
In some circumstances the Duty IGVA will be contacting survivors directly to assess their level of risk and needs to ensure eligibility. The Duty IGVA will be responsible for carrying out and implementing safety plans and needs assessments. The Duty IGVA will ensure an effective handover of the case to the relevant team for ongoing support.
The Duty IGVA will empower survivors by providing them with emotional, practical and personal welfare support. The Duty IGVA will ensure that survivors are provided with a safe, supportive and welcoming environment, enabling them to access their rights, make decisions and increase their life options. The job involves working within a multi-agency framework consisting of the MARAC and local partnership protocols and procedures that prioritise the safety of survivors.
The job involves informing survivors of the full range of civil, criminal and practical options that might increase their safety. The jobalso involves working in a fast-paced environment.
As part of this role, you will be required to participate in an out-of-hours on call rota.
Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing Date: 09:00am 21 July 2026
Interview Date: 30 and 31 July 2026
Organisation
Posted on: 07 July 2026
Closing date: 21 July 2026 at 09:00
Tags: Domestic Violence / Abuse, Gender / Gender Based Violence
The client requests no contact from agencies or media sales.
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Exeter, Devon (On-site)
Bridgwater, Somerset
Taunton, Somerset
Plymouth
£35-£50/hour therapy, £45-£50/hour supervision (full rates in job pack)
Part-time (Up to 3 clients or 2 groups (or a combination) per week to start)
Contract (2 years)
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Job description
Every week, people who've fled war, violence and persecution find somewhere to feel safe again - with one of our therapists. We're recruiting self-employed sessional psychotherapists, counsellors and supervisors across Devon, Somerset and Bristol.
We believe everyone deserves the chance to rebuild their life after trauma. We provide free, long-term psychotherapy to refugees, people seeking asylum and people who've experienced trafficking, alongside training and supervision for people working with trauma across the South West. We're a warm, small team, built on the values of Compassion, Collaboration and Courage.
This job is for you if…
- You're a qualified psychotherapist or counsellor with a humanistic and/or integrative training, registered or accredited with a professional body (e.g. UKCP, BACP)
- You care about supporting refugees and people seeking asylum, and can commit to at least two years with us
- For supervisor roles: you also have additional training in supervision and experience working directly with this client group
We strongly encourage applications from therapists with lived experience of the asylum process, and from Global Majority and ethnically minoritised backgrounds. Don't meet every requirement? Apply anyway - we'd still love to hear from you.
What we offer
Free monthly group supervision, free use of our therapy rooms, ongoing CPD, and free onboarding and training covering trauma-informed practice, cross-cultural work, and working with interpreters.
Key details
Basis: Self-employed, minimum two-year commitment
Location: Plymouth or Exeter (Devon), Bridgwater, Taunton or Weston-super-Mare (Somerset), or Bristol
Hours: Minimum 2-3 hours per week, arranged directly with your clients
Pay: £35-£50 per session/hour depending on type (full breakdown in the job pack)
Before you apply
Please read the full job pack and our Impact Report - they cover the organisation, team, role, responsibilities and pay in detail. We're also hosting an optional online information session on 27th July at 7pm. Registration details can be found in the downloadable Job Pack.
How to apply
Answer the screening questions and attach your work history and experience in whatever format is easiest (CV, LinkedIn Profile or using our simple template).
You're welcome to apply by video, or voice note instead, please contact us arrange this - details in the Job Pack - or if you have any questions, including reasonable adjustments.
Timeline
Deadline: 17th August 9am · Outcome by: 25th August · Interviews: 1st & 3rd September (online) · Induction: 19th September (online) · Client work begins: 1st October
Application Instructions
Please answer the screening questions and attach a CV. You don't need a polished CV for this - use whichever of these suits you best:
Your CV, if you have one up to date
Your LinkedIn / website profile
Our short background template (provided below) which covers the basics
Organisation
Trauma Foundation South West
View profile
Registered Charity
1 - 5
Registered Charity
1 - 5
We improve mental health in people fleeing torture, oppression and war and those who work with them.
Posted on: 18 July 2026
Closing date: 17 August 2026 at 09:00
Job ref: TFSW002
Tags: Counselling, Mental Health, Modern Slavery / Human Trafficking, Psychology / Therapy, Refugee / Immigration
The client requests no contact from agencies or media sales.
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Alzheimers Society
Greater Manchester (On-site)
£25,391 - £27,450 Per Annum Pro Rata
Permanent
Job description
At Alzheimer's Society, we believe no one should face dementia alone. Every conversation, every visit and every moment of reassurance can make a real difference.
Team Sahara is a dedicated Dementia Support Service supporting South Asian communities across Greater Manchester. We're a small, passionate team with a welcoming and supportive culture, committed to helping people living with dementia and those who care for them access the right support at the right time.
We're looking for a compassionate and motivated Dementia Adviser to join us, working Wednesday, Thursday and Friday (21 hours per week). Because this role works closely with South Asian communities, you'll need to be fluent in English and at least one South Asian language, such as Urdu, Punjabi, Hindi, Bangla or Gujarati.
About the role
You will work closely with people living with dementia and those who care about them, providing personalised information, guidance and emotional support. You will listen carefully, understand what matters most to each person and help them access the services, resources and networks that can make a difference to their lives.
Your days will be varied and meaningful. You might be visiting someone at home, supporting a family over the telephone, delivering a dementia awareness session in the community or working alongside local professionals to ensure people receive joined-up support. You will manage your own caseload, respond to referrals and maintain accurate records, while always keeping the individual at the centre of your work.
A big part of this role is building relationships within South Asian communities across Greater Manchester. You will work closely with community groups, faith organisations, health and social care professionals and other local partners to increase awareness of dementia, strengthen community connections and improve access to support for people affected by dementia.
You will also help facilitate Memory Cafés and other group activities, creating welcoming and inclusive spaces where people can connect with others, access information and feel supported.
You will be part of a caring and supportive local team who share ideas, learn together and encourage one another. There will be opportunities to develop your knowledge and skills, with regular support from your manager and colleagues.
About you
You will have:
- An understanding of dementia, or a willingness to learn about the experiences of people living with dementia and those who care for them.
- Experience providing information, guidance, advice or emotional support. This could be from health, social care, community, voluntary, customer service or other people-focused roles.
- The ability to build trust and positive relationships with people from a wide range of backgrounds.
- Strong organisational skills and the ability to manage your workload effectively whilst balancing competing priorities.
- Confidence using IT systems to maintain accurate and confidential records.
- A compassionate, non-judgemental and person-centred approach.
- The ability to travel independently across Greater Manchester.
- Confidence speaking to groups and delivering presentations to communities, professionals and public audiences.
- Fluency in English and at least one South Asian language. Fluency in Bangla or Gujarati would be particularly beneficial.
We would particularly welcome applications from people who have experience of working with South Asian communities or who have an understanding of local community networks across Greater Manchester.
Please don't be put off from applying if you don't meet every single requirement listed. We recognise the value of transferable skills and lived experience, and we're keen to hear from candidates who can demonstrate potential, capability and a willingness to learn.
Key Responsibilities
- Build supportive, trusting relationships with people living with dementia and their carers.
- Provide personalised information, advice and emotional support that reflects individual needs, preferences and circumstances.
- Manage referrals and a designated caseload, maintaining accurate and confidential records.
- Deliver support through face-to-face visits, telephone calls and online channels.
- Signpost and connect people to relevant services, community groups and local support networks.
- Build relationships with community organisations, health and social care professionals and other partners across Greater Manchester.
- Raise awareness of dementia through presentations, information sessions and community engagement activities.
- Facilitate Memory Cafés and other peer support groups, creating safe and inclusive environments for people affected by dementia.
- Work collaboratively as part of a supportive team, contributing to continuous learning and improvement.
About Alzheimer's Society
Dementia is the UK's biggest killer. One in three people born in the UK today will develop dementia in their lifetime.
At Alzheimer's Society, we're the UK's leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.
Together with our supporters, we're working towards a world where dementia no longer devastates lives.
Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.
Our commitment to Equity, Diversity, Inclusion & Belonging
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.
We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.
Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people.
Our hiring process
During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply.
To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.
We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.
We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a Criminal Record Check at the relevant level. You can read more information via our Website.
Giving back to you
Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society.
You can also visit our Working for Us pages, which give you more information about what it's like to be an employee at the Society.
Team Sahara is a dedicated Dementia Support Service supporting South Asian communities across Greater Manchester. We're a small, passionate team with a welcoming and supportive culture, committed to helping people living with dementia and those who care for them access the right support at the right time.
We're looking for a compassionate and motivated Dementia Adviser to join us, working Wednesday, Thursday and Friday (21 hours per week). Because this role works closely with South Asian communities, you'll need to be fluent in English and at least one South Asian language, such as Urdu, Punjabi, Hindi, Bangla or Gujarati.
About the role
You will work closely with people living with dementia and those who care about them, providing personalised information, guidance and emotional support. You will listen carefully, understand what matters most to each person and help them access the services, resources and networks that can make a difference to their lives.
Your days will be varied and meaningful. You might be visiting someone at home, supporting a family over the telephone, delivering a dementia awareness session in the community or working alongside local professionals to ensure people receive joined-up support. You will manage your own caseload, respond to referrals and maintain accurate records, while always keeping the individual at the centre of your work.
A big part of this role is building relationships within South Asian communities across Greater Manchester. You will work closely with community groups, faith organisations, health and social care professionals and other local partners to increase awareness of dementia, strengthen community connections and improve access to support for people affected by dementia.
You will also help facilitate Memory Cafés and other group activities, creating welcoming and inclusive spaces where people can connect with others, access information and feel supported.
You will be part of a caring and supportive local team who share ideas, learn together and encourage one another. There will be opportunities to develop your knowledge and skills, with regular support from your manager and colleagues.
About you
You will have:
- An understanding of dementia, or a willingness to learn about the experiences of people living with dementia and those who care for them.
- Experience providing information, guidance, advice or emotional support. This could be from health, social care, community, voluntary, customer service or other people-focused roles.
- The ability to build trust and positive relationships with people from a wide range of backgrounds.
- Strong organisational skills and the ability to manage your workload effectively whilst balancing competing priorities.
- Confidence using IT systems to maintain accurate and confidential records.
- A compassionate, non-judgemental and person-centred approach.
- The ability to travel independently across Greater Manchester.
- Confidence speaking to groups and delivering presentations to communities, professionals and public audiences.
- Fluency in English and at least one South Asian language. Fluency in Bangla or Gujarati would be particularly beneficial.
We would particularly welcome applications from people who have experience of working with South Asian communities or who have an understanding of local community networks across Greater Manchester.
Please don't be put off from applying if you don't meet every single requirement listed. We recognise the value of transferable skills and lived experience, and we're keen to hear from candidates who can demonstrate potential, capability and a willingness to learn.
Key Responsibilities
- Build supportive, trusting relationships with people living with dementia and their carers.
- Provide personalised information, advice and emotional support that reflects individual needs, preferences and circumstances.
- Manage referrals and a designated caseload, maintaining accurate and confidential records.
- Deliver support through face-to-face visits, telephone calls and online channels.
- Signpost and connect people to relevant services, community groups and local support networks.
- Build relationships with community organisations, health and social care professionals and other partners across Greater Manchester.
- Raise awareness of dementia through presentations, information sessions and community engagement activities.
- Facilitate Memory Cafés and other peer support groups, creating safe and inclusive environments for people affected by dementia.
- Work collaboratively as part of a supportive team, contributing to continuous learning and improvement.
About Alzheimer's Society
Dementia is the UK's biggest killer. One in three people born in the UK today will develop dementia in their lifetime.
At Alzheimer's Society, we're the UK's leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.
Together with our supporters, we're working towards a world where dementia no longer devastates lives.
Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.
Our commitment to Equity, Diversity, Inclusion & Belonging
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.
We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.
Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people.
Our hiring process
During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply.
To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.
We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.
We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a Criminal Record Check at the relevant level. You can read more information via our Website.
Giving back to you
Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society.
You can also visit our Working for Us pages, which give you more information about what it's like to be an employee at the Society.
Posted on: 09 July 2026
Closing date: 24 July 2026 at 01:00
Job ref: 3811 (8425)
Tags: Advice / Information
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