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About Picker
Picker is an Oxford-based charity with an international reputation for measuring and improving patient, service user and staff experience. Our mission is to make person-centred health and social care a reality for everyone. We work with NHS organisations, government bodies, charities and healthcare providers in the UK and internationally.
About the role
The Communications Officer plays a key role in raising Picker's profile, reputation and influence by delivering engaging communications across a range of channels. Working as part of the Platform Services team, you will help communicate Picker's research, impact and expertise to a wide range of audiences, including healthcare leaders, policymakers, researchers and the public.
You will lead the day-to-day management of Picker's website and social media channels, create high-quality content including blogs, case studies, newsletters and press releases, and support the delivery of marketing campaigns for key projects, events and publications. You'll also work closely with colleagues across the organisation and external partners to ensure Picker's work reaches and engages the right audiences.
This is an exciting opportunity for a creative and proactive communications professional who enjoys combining excellent writing skills with digital marketing, website management and audience engagement to help improve health and social care.
Skills and experience
We are looking for someone with:
Experience using tools such as Canva, Google Analytics, Google Ads or marketing automation software would be advantageous, as would an interest in healthcare quality and person-centred care.
If you're passionate about communicating ideas that make a difference and want to help promote work that improves people's experiences of health and care, we'd love to hear from you.
The highest quality person centred care for all, always
The client requests no contact from agencies or media sales.
To provide high-quality and comprehensive advice, information, practical and advocacy support relating to domestic and other forms of gender-based violence perpetrated against Black and minoritised women and children. To provide efficient and high-quality administrative support in managing the Central Pot, a key fund that supports women with no recourse to public funds (NRPF) and other exceptional needs. This includes overseeing the Central Pot inbox, assessing and approving applications, maintaining financial and case management records, and contributing to monitoring and reporting requirements.
To assist with educational, developmental, policy and campaigning work arising from advice and casework.
To promote the aims and objectives of SBS as a specialist organisation for Black and minoritised women and children.
Why work with Southall Black Sisters?
Southall Black Sisters is committed to providing a supportive working environment, where team members feel valued, empowered and safe. To that end, we provide an excellent package of employee benefits including:
To Apply
Submit a completed application form along with the optional equal opportunities monitoring form by the application deadline. Please do not send us your CV as this will not be considered.
Please note, incomplete applications will not be considered.
The client requests no contact from agencies or media sales.
Recruitment Consultant
Location
Preston
Length of contract
Full time and permanent
Hours
37.5 hours per week, Monday to Friday
To be worked between 8am and 6pm (inc 30-minute unpaid lunchbreak)
Pay Scale
£28,000 - £34,000 per annum plus on target bonus
Responsible to
Director
Holiday entitlement
Paid holiday entitlement of 28 days, plus 8 bank holidays (both calculated pro rata for part time employees)
Plus a day’s leave on your birthday, plus a wellbeing day’s leave (not calculated pro rata)
The role
To place ex-offender candidates into sustainable paid employment with local employers
Purpose
We place people with convictions into paid work, so they can build purposeful lives and see their families thrive
Mission
We do this by providing practical employment support, linking them to companies with good jobs
Vision
A society where people’s past convictions don’t define their employment future
Duties and Tasks
There are three main areas of work, all of which are vital to achieving the key positive outcome for the individuals we support: sustained meaningful employment.
1. Job Finder Support
Interviewing ex-offenders, offering one-to-one job coaching to help them into work, and providing ongoing mentoring for the first 12 months in employment.
Ours is a face-to-face, holistic and wraparound service that culminates in our candidates finding good jobs that last, with a wide array of socially inclusive employers on our books. Our job finder support can begin in custody and continue through the gate into the community, or start in the community. Typically, we will work with a person for between one and three months to establish work readiness and will continue to support them for up to a year once they find employment. Many people stay in touch and return to us for their second or third job over a period of years, and we consider our door to be open for as long as support is needed.
You will:
2. New Employer Engagement
Expanding our network of employers to generate a regular flow of job opportunities and enable more candidates to move into work.
This requires new business development and excellent relationship management. You will identify the roles most sought after by our candidates and focus on employers who demonstrate agility and responsiveness in their hiring processes. Contacts are likely to include business owners, divisional managers and site supervisors rather than social value or EDI teams.
You will:
3. In-Work Support
Supporting candidates to sustain employment for up to one year after starting work.
Maintaining employment is a key part of the journey. Newly employed candidates, particularly recent prison leavers, can face a range of practical, emotional and lifestyle challenges. The strongest chance of successfully supporting both candidate and employer comes from strong relationships built on trust, honesty and confidence.
You will:
This is a non-exhaustive list of tasks and may be amended from time to time in line with the needs of the charity.
Our Interview Process
This vacancy will close on 6th September, with applications being shortlisted on 7th September.
If you are successful at the shortlisting stage, you will be invited to attend the first stage of our interview process on Wednesday 9th September, between 4:30pm and 7pm, at our new offices in Preston.
We want our recruitment process to give you the opportunity to get to know The Recruitment Junction (TRJ) just as much as it allows us to get to know you.
The evening will begin with an introduction to TRJ from our CEO and Senior Leadership Team, giving you the opportunity to hear more about who we are, our values. the work we do and what it is like to be part of our team. You will also have the opportunity to ask questions in an open audience environment, allowing you to find out more about TRJ, our work and our organisation. Refreshments will also be provided.
You will then have a short, informal, face-to-face conversation with one of our hiring managers. This is designed to be a relaxed opportunity for us to learn a little more about you, while also giving you the chance to ask questions and decide whether TRJ is somewhere you would like to continue pursuing a career.
Following the first-stage event, we will invite successful candidates for a formal final interview.
Key dates:
We hope this approach creates a welcoming and informal first stage, giving you a genuine opportunity to learn more about TRJ, meet members of our team and decide whether we are a fit for each other.
When applying, please read the interview information carefully and ensure you meet the essential criteria outlined in the Job Description.
Supporting people with convictions into paid employment, breaking down barriers and creating positive, sustainable futures.



The client requests no contact from agencies or media sales.
A new senior post in the Development Team, the Head of Trusts & Foundations will be responsible for cultivating and growing income from both private and statutory funding bodies, implementing and delivering a new strategy for this vital income stream for the theatre, maintaining and growing our income in exciting, innovative, and strategic ways through high-quality, persuasive applications, alongside stewarding existing relationships to ensure the highest level of care for those already supporting us.
Each year the Development Department is responsible for raising c.25% (£1.4m in 26/27) of the Young Vic’s income to enable great work on our stages and, vitally, in our communities. As Head of Trusts & Foundations, you will play a vital role in securing income towards these projects (currently over £300,000 is generated through Trust & Foundation revenue), driven by a strategic insight into this income stream and the opportunities our work presents. In this role, you will be central to ensuring revenue targets are met each year, elevating our income, in addition creating a pipeline of Capital prospects with a view to the theatre undertaking significant essential works over the next 3 years.
Led by the Development Director, we aim to be a fast-paced team of six, with desire to majorly increase income over the next 3 years led by an ambitious programme of main house and studio shows, the 30th anniversary of our Taking Part programme and further growth across the organisation in our excellent and exciting artistic endeavours.
If you are a passionate and curious fundraiser, excellent grant writer, or looking for the next step in your career and want to work in one of the most exciting London Theatres right now, this role is for you.
Please see the job description for full list of responsibilites. Please go to the Young Vic website via the link on this page for more information on how to apply.
The client requests no contact from agencies or media sales.
St James’s Piccadilly is a Church of England parish in the heart of London. In addition to the regular services, a large and dynamic congregation, and committed staff team, we run and support a network of people with refugee asylum seeker lived experience, offering practical help and pastoral care as well partnering with organisations that support refugees and people going through the asylum system.
The successful candidate will have working knowledge and proven experience of the process of claiming asylum in the UK from first arrival to leave to remain and proven experience in supporting individuals going through this process; at least 2 years’ experience of working with volunteers, and team building networks of support; at least 2 years’ experience of providing pastoral care with people who have experienced significant trauma; understanding and appreciation of promoting and championing equity, diversity, inclusion and belonging. Excellent understanding of Microsoft Office 365, computer literacy and online communication including social media.
Candidates do not have to identify as Christian or belong to a religious faith, but the successful candidate will be in sympathy with, and actively promote St James’s ethos and values.
St James’s is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All post holders and volunteers are expected to share this commitment.
St James’s actively welcomes applications from people who are currently underrepresented in our community including people with global majority heritage, people with lived experience of poverty and people who identify as LGBTQ+.
Full role description and including application details can be downloaded from our website.
Closing date for applications: midday Friday 25th September 2026
Interviews: planned for Thursday 8th October 2026
The client requests no contact from agencies or media sales.
Permanent | Full-time
Salary: £58,560 – £71,480 per annum
Hours: 35 per week
Location: Home-based with regular national travel
Job reference number: 1766
Help shape the future of Cranstoun’s services
Cranstoun is a social justice and harm reduction charity supporting and empowering people to live healthier and safer lives. Each year, we support more than 45,000 people through services including substance use, criminal justice, domestic abuse, housing and services for children and young people.
Following a successful five-year strategy and significant growth, we remain ambitious about the difference we can make. As we enter our next phase, we are investing in the leadership and operational capability needed to support our continued development. We are now recruiting an Assistant Directors of Service to join our senior management team.
This is a significant senior leadership role offering the opportunity to lead substantial service portfolios while helping shape how Cranstoun’s services are led and delivered across the organisation.
The role
Reporting to the Director of Operations, you will lead a substantial portfolio of complex commissioned services and senior operational managers.
You will lead eight services with nine direct reports, spanning substance use and services for children and young people. You will have clear accountability for ensuring services are safe, effective and well-led, with strong contractual performance, financial sustainability and positive outcomes for the people and communities we support.
You will provide operational grip and evidence-based assurance, strengthen safeguarding and management accountability, build effective relationships with commissioners and partners, and ensure risks and underperformance are identified, escalated and addressed early.
You will also work collectively with fellow senior operational leaders to embed a One Cranstoun approach, strengthening common standards, sharing learning, developing leadership capability and improving quality and resilience across our services.
What you will be accountable for
As an Assistant Director, you will take senior operational accountability for:
You will lead and develop senior operational managers, set clear expectations and create a culture in which support and accountability operate together.
You will also lead and contribute to service mobilisation, transformation, workforce planning and continuous improvement.
Who we are looking for
We are looking for established senior operational leaders with substantial experience leading complex commissioned services and geographically dispersed teams.
You will bring a strong track record of:
You will need to combine strategic leadership with operational pragmatism, understanding the detail when necessary while maintaining oversight of performance, risk, quality and sustainability across a complex portfolio.
Above all, we are looking for collaborative, credible and values-led leaders who can support and challenge in equal measure, build leadership capability and bring people together around common standards and organisational priorities.
Specialist experience
For this role, significant senior leadership experience within substance use services is essential, including experience of leading CQC-regulated provision and maintaining high standards of quality, safety and regulatory compliance.
You will also need a strong understanding of safeguarding and the governance required to deliver safe and effective services for children and young people. Direct operational experience of Children & Young People services would be valuable, but we are equally interested in candidates who can demonstrate strong safeguarding and CYP governance experience alongside substantial substance use leadership.
This permanent appointment offers the opportunity to provide long-term leadership to a significant portfolio and help shape the future development of Cranstoun’s services.
Be part of Cranstoun’s next chapter
Our successful five-year strategy has seen Cranstoun grow considerably, extending our reach and the range of services we provide. We remain ambitious and innovative, committed to developing services that respond to the changing needs of people and communities.
As we look to the future, we are investing in the leadership, operational capability and organisational infrastructure needed to support our continued development, strengthening operational governance, consistency and assurance across our services.
This role offers the opportunity to do more than manage established portfolios. You will help shape the future of our services and build an Operations Directorate characterised by high standards, clear accountability, collaboration and continuous improvement.
Find out more
Please refer to the accompanying recruitment pack for the full Job Description, Person Specification and details of the application process.
Please note: All posts are subject to an Enhanced DBS check.
How to Apply:
For more details and to apply, please visit our website via the apply button. Please quote the appropriate Job Ref in all correspondence.
Applicants must be able to provide satisfactory evidence of their right to work in the UK at the application stage.
Sponsorship is not available for this post. Applicants must have the right to work in the UK that does not require employer sponsorship for the duration of the appointment.
Closing date: Sunday 20 September 2026.
We are an inclusive employer, committed to promoting equality and diversity in all areas of our work.
Registered Charity No: 1061582
About Woman's Trust
The charity was established in 1996 to meet the gap in specialist mental health services. Woman’s Trust is led by and for women and aims to ensure that women affected by domestic abuse can live a life free from further harm and abuse. Our approach is trauma-informed and person-centred, empowering survivors on their journey to recovery from the trauma. We are committed to a positive, inclusive and equitable environment for our staff, service users and volunteers.
Alongside delivering our existing 1-1 counselling, self-development workshops and therapeutic support groups for women who have experienced domestic abuse, we are focused on developing our innovative mental health services for young women and girls, delivering new peer-led support groups and providing therapeutic groups to children and their mothers. We are also committed to developing further awareness-raising workshops and training for professionals, building on our research and policy to improve systems nationally.
About the role
The Policy and Public Affairs Manager will establish and lead Woman’s Trust’s policy and public affairs function. She will grow the organisation’s influence with UK and London government, Parliament, NHS systems, commissioners and sector partners so that the voices and experiences of women and children affected by domestic abuse shape policy, commissioning and practice.
The postholder will develop and deliver an evidence-led influencing strategy; own a focused portfolio of policy priorities; build and manage senior stakeholder relationships; produce high-quality analysis, briefings and consultation responses; and provide timely political and public affairs advice to the CEO, Chair, trustees and senior colleagues.
Working across services, data, communications and fundraising, she will ensure Woman’s Trust’s external positions are grounded in frontline expertise, robust evidence and appropriately supported survivor involvement. She will identify opportunities for the organisation to influence debate and policy at the intersection of domestic abuse, women’s mental health, health inequalities and public services.
Hours: 35 hours per week. A four-day/0.8 FTE arrangement will be considered.
In return, we can offer:
To find out more and apply with your CV, please visit our website via the apply button.
Please note, CVs and cover letters should be sent in Word format.
Closing date: Monday, 7th September 2026.
First stage interviews: Friday, 11th September 2026.
Second stage interviews: Wednesday, 16th September 2026.
Please note, this post is open to female applicants only – Equality Act 2010, Schedule 9, Part 1 applies.
As the Director of People and Culture, you will provide strategic leadership across all aspects of People & Culture within the organisation. You will work closely with the CEO, Leadership Team, Governance Team and Board of Trustees to develop a positive, inclusive and people-focused culture, while ensuring effective recruitment, employee relations, learning and development, performance management and people policies across the organisation.
What you'll do
We endeavour to make sure that everyone with a mental health or emotional issue has somewhere to turn for advice and support.



The client requests no contact from agencies or media sales.
If you love keeping things running smoothly and creating a space where everyone feels at home, this role is for you. As our Office and Services Coordinator, you’ll be the friendly first point of contact for children, young people, families, staff, tenants, and visitors. You’ll bring warmth, professionalism, and great organisation to the front desk and the everyday life of our buildings.
You’ll take charge of room hire bookings, ensuring every customer has a seamless experience. You’ll keep our spaces stocked, safe, and functioning beautifully by managing supplies, equipment, maintenance oversight, and health & safety compliance. You’ll handle queries, calls, and correspondence with confidence and care.
This is a role for someone proactive, organised, and people‑focused — someone who enjoys being at the centre of a busy, community‑driven environment. Your work helps create a welcoming, efficient space where everyone feels supported and valued.
If you’re ready to make a real impact in a vibrant community hub, we’d love to hear from you.
The client requests no contact from agencies or media sales.
Since 2018, the LRU has grown its membership to over 7,000 renters across London. Through our six branches, we support renters to take action to transform the housing system. Organising in communities, the LRU runs training, facilitates peer support, takes collective action and campaigns on local issues, to grow our power.
The Operations Lead plays a key role in facilitating the union’s work, every day. By overseeing the systems, processes and resources that keep the union running effectively, this role creates the conditions for every part of the union to thrive. Working across teams, the Operations Lead helps ensure the organisation is resilient, efficient and well-equipped to achieve its goals.
You will be part of the LRU staff team alongside 15 other staff, who work with members to build the power of the union by organising, campaigning, training and facilitating peer support and member solidarity actions. We expect staff to uphold the union’s values, and work together to implement collectively agreed strategies. Each staff member has a line manager, and the staff team are accountable to the elected member Coordinating Group, and to each other.
Key decisions are held by the elected member Coordinating Group and subcommittees, with staff inputting into and facilitating these decisions.
Job description
This role is varied, and can look different month-to-month. This job description outlines some activities that you will be doing every month, and some activities that you will only do from time-to-time.
Building collective capacity
Building leadership
Building the power of the union
Person specification
Membership & Programmes Officer
The Political Studies Association (PSA) exists to develop and promote the study and teaching of politics and related disciplines. Founded in 1950, we are the leading association in our field in the United Kingdom, with an international membership that includes academics in political science, theorists and practitioners, policymakers, researchers, and students in higher education, as well as members from the school community.
Contract
Fixed Term, 12 months’ maternity cover with scope for extension
Salary
£32,000
Hours
37.5 (Monday - Friday)
Reports to
Membership, Events and Programmes Manager
Location
PSA offices in Camden, London. The PSA works on a hybrid basis and supports remote working; post-holders are normally required in the office one day a week (on Wednesdays).
Job purpose
The PSA is a membership body with over 1000 members. The Membership & Programmes Officer is a key and multi-faceted role within in a small but dynamic team.
You will be responsibe for overseeing all aspects of the PSA membership. This will include communicating with current and prospective members, encouraging them to take up the full range of membership benefits and to participate in association activities so that they enjoy a high-quality member experience. Your role includes three core areas outlined below. These are three distinct but interlinked areas of responsibility which will involve working with/alongside other members of the team, and which will be guided by the direction of the Membership, Events & Programmes Manager.
Main responsibilities
Membership
1. The principal contact for all membership services
Specialist Groups and Networks
2. To support our specialist groups and member networks
PSA Programmes
3. To support PSA annual programmes which include the PSA annual international conference, PSA prizes and other member-orientated activities throughout the year.
The PSA Annual Conference
Specific tasks regarding the PSA Annual Conference may include, but are not limited to:
Other duties and responsibilities:
• The above role description is not exclusive or exhaustive, and the post-holder will be required to undertake such duties as may reasonably be expected within the scope and grading of the post. All members of staff are required to be professional, co-operative and flexible in line with the needs of the post and the organisation
• On occasion, this may entail supporting colleagues in work areas outside of this job description
• These duties are subject to change from time to time as determined by business priorities. If duties and responsibilities change significantly, the job description may be reviewed and amended in consultation with the post-holder.
• The post-holder is expected to provide general support in running the PSA office
• Compliance with PSA policy, including absence, appraisal, health & safety, and GDPR
Structure: there are seven members of staff under the leadership of the CEO. This post sits under the Head of Membership, Events & Communications and is line managed by the Membership, Events & Programmes Manager. The PSA’s office is in Camden, London. Whilst Team members predominantly work from home, they are expected to work in the office one day a week (usually Wednesday).
Additional information: there is some requirement to work outside normal office hours on occasion to attend various PSA events and to travel within the UK.
Terms of Employment
1. The starting salary will be £32,000.
2. 37.5 hour working week (normally 9:30 – 5:30 (including 30-minute unpaid lunch break); willingness to work occasional evenings and weekends with no overtime payments but the flexibility to claim time off in lieu.
3. 25 days annual leave, plus bank holidays.
4. Employer contribution to pension (10% for employee contribution of 5% of salary) following probation.
By applying for this role you are confirming that you have the right to work in the UK; proof of which will be required before a final offer is made.
Use of AI in applications
We appreciate that each candidate who applies for this role will have a range of expertise they can offer, and we are keen to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can be a helpful and be used as an assessiblity tool. However, you must ensure the information presented in your application accurately reflects your experience and how it relates to the job description.
Interview
Interviews will be held via Teams during week commencing 5 October 2026. If there are any dates you cannot attend, please let us know in your application.
Please check the uploaded Job Description and Equal Opportunities Monitoring Form.
Your application will be rejected should you not submit a covering letter.
The client requests no contact from agencies or media sales.
We’re looking for an experienced and compassionate Senior Support Worker to join our Stopover Supported Housing service in Brighton & Hove.
Stopover provides women-only supported accommodation for young women aged 16–25, including young women who have recently become mothers. Our services provide different levels of support as young women move towards independence, helping them develop the skills, confidence and stability they need to sustain their own tenancy.
Working alongside the Head of Supported Housing, you’ll help oversee the day-to-day running of the project while providing trauma-informed support to young women who may have experienced homelessness, abuse, domestic violence, mental health difficulties and other challenges.
This is a varied senior role combining direct work with young women, staff supervision and partnership working. You’ll build trusted professional relationships, advocate for young women and help ensure our service provides safe, consistent and high-quality support.
You will:
We’re looking for someone who can demonstrate:
Knowledge of safeguarding, homelessness, benefits and external services available to young women would be an advantage. A Housing or Youth Work qualification is desirable but not essential.
Why join us?
Impact Initiatives is a Sussex-based charity supporting children, young people, adults with disabilities, families and older people to live healthy and fulfilling lives.
At Stopover, you’ll be part of a service built around consistent, positive relationships and trauma-informed support. You’ll have the opportunity to combine hands-on work with young women with leadership responsibilities, helping colleagues develop their practice and contributing to the quality and development of the service.
We’re committed to supporting our staff through ongoing learning, supervision and professional development.
Who can apply?
This post is open to women only, in accordance with Schedule 9, Paragraph 1 of the Equality Act 2010, due to the nature of the work delivering trauma-informed support to young women. We welcome applications from all women, including trans women.
This post is exempt from the Rehabilitation of Offenders Act (1974) and the successful applicant will be subject to an Enhanced Disclosure & Barring Service (DBS) check.
Closing date: 5.00pm, Friday 11 September 2026
Interviews: Week commencing 14 September 2026
For further details and to apply, please visit Impact Initiatives website
The client requests no contact from agencies or media sales.
This is a key role within our Grants and Impact team, leading the stewardship and growth of our existing donor portfolio. You will help strengthen donor relationships, support long-term engagement and identify opportunities to grow philanthropic support.
You will:
About You
You will have:
Why Join Us?
Join a passionate team using philanthropy and grant-making to improve the lives of Londoners. We offer flexible working, a supportive culture and opportunities to develop.
We are committed to building an inclusive organisation where people from all backgrounds feel welcomed, valued and able to thrive. We particularly welcome applications from people whose experiences and perspectives are underrepresented in our workforce, as we recognise that we do not yet fully reflect London’s diversity and are actively working to change this.
If you're passionate about building meaningful donor relationships and helping communities thrive, we'd love to hear from you. Join us and help unlock vital support for Londoners who need it most.
How to Apply
Please submit your CV and cover letter.
Closing date: Saturday 13 September 2026, 11:59pm
First interview: Monday 21 September 2026
Second interview: Tuesday 29 September 2026
Please note: We reserve the right to close this vacancy early if we receive a high volume of applications. Early applications are encouraged.
For full details of the role and person specification, please see the Job Description.
Inspiring and mobilising philanthropy across London to support grassroots organisations, strengthen communities and create lasting community impact.


The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Join Navigate CIO and Make a Real Impact!
Are you passionate about making a difference in people's lives?
Do you have strong communication and problem-solving skills?
Whether you're experienced in money advice or looking for a career change, we provide full training and development opportunities to help you succeed in this role. At Navigate CIO, we are a registered charity dedicated to providing free, impartial, and confidential money and debt advice across Devon and Somerset.
Our work supports individuals and families facing financial hardship, helping them build financial resilience and regain control of their lives. This is more than just a job—it's an opportunity to transform lives and strengthen communities.
This role is funded by the British Gas Energy Trust (BGET), allowing us to provide specialist energy and money advice to those who need it most.
Why Join Us?
• Full training provided – no prior experience in debt advice needed.
• A rewarding role – support vulnerable individuals to improve their financial wellbeing.
• Career development opportunities – ongoing training and professional growth.
• Flexible working environment – work across various locations, including home visits and remote support.
• Supportive team culture – be part of a dedicated and passionate team that values collaboration.
About the Role
We are looking for a compassionate Debt & Energy Adviser to provide money, debt, and benefits advice to individuals who are often in crisis and face multiple barriers to accessing the support they need. The role primarily involves face-to-face home visits, supported by telephone, video, email, and digital advice. You will be at the forefront of delivering essential money and debt advice to clients with high level needs, helping them navigate their financial challenges.
Key Responsibilities:
• Offer tailored support, in clients homes, online and via telephone
What We’re Looking For:
We are looking for individuals with the right skills and attributes, even if you don’t have direct experience in money and debt advice. If you are passionate about helping others and eager to learn, we encourage you to apply!
Essential Skills & Attributes:
Desirable Skills & Experience:
Ready to Make a Difference? If you’re looking for a career where you can grow professionally while transforming lives, this is the perfect opportunity for you.
Apply today and start your journey towards empowering individuals and communities through financial resilience!
Our vision is to eliminate social isolation and financial hardship.
The client requests no contact from agencies or media sales.
The Senior Funding Operations Officer is a key role in the Finance and Funding Operations team, that provides operational and financial support across the organisation.
The role is responsible for:
· Grant and contract management activities, ensuring all grants and contracts are progressed appropriately and systems are kept up to date
· Liaising with teams, both inside the organisation and externally, to ensure the smooth running of grant processes
• Managing complex operational administrative issues
• Assuming joint responsibility with the rest of the Finance and Operations team for: maintaining the accuracy and integrity of the grants management system; preventing fraud; providing cover for absent colleagues when required; and performing any other tasks as may reasonably be required for the team to operate effectively.
Key Responsibilities
Grants management (for Impact on Urban Health, NHS Charities and Special fund grants)
· Managing the process of ensuring ongoing grant requirements (such as reports and milestones) are met, including producing monthly reports of outstanding requirements, supporting Funding Operations Officers with requesting conditions/reports and following up on these requests when not received, and liaising with internal grant managers regarding persistent issues.
· Managing the post-award workflow for grants, including production of grant documentation and working with grant managers to establish payment and reporting schedules and updating grant management systems.
· Carrying out due diligence checks on grant applicants.
· Producing and actioning reports to ensure that grant records are accurate and properly reflect the stage each grant has reached, in particular, ensuring grants are closed appropriately and any outstanding funds are written back to enable further grant funding.
· Provide assistance to the Funding Operations Officers with queries regarding post-award processes.
· Support grant managers with the monitoring of complex grants and portfolios, ensuring compliance with terms and conditions.
· Ensuring clear audit trail of approval of awards and conditions to ensure efficient execution of grant agreements and payment of grant instalments.
· Reviewing investment papers for Impact on Urban Health projects
· Processing of all charitable spend ensuring compliance with grant agreements
Contract management
· Carrying out due diligence checks on new contractors.
· Maintaining appropriate records in relation to service contracts, including adding and updating contract records on internal systems.
· Processing of all charitable spend ensuring compliance with signed contracts
Special purpose fund management
· Supporting communications with fund holders, including writing and distributing newsletters, and drafting key messages as required.
· Providing assistance to Funding Operations Officers with complex queries and management of spending commitments and related invoices.
· Managing queries from Guy’s and St Thomas’ NHS Foundation Trust Finance staff and fundholders in relation to invoice payments.
· Authorisation of Special Purpose Fund expense claims and invoices in absence of Funding Operations Manager.
General
· Providing cover for the Funding Operations Manager, as appropriate.
· Deputising for the Funding Operations Manager at Executive Investment Committee meetings to contribute to the Funding Operations perspective on discussions about grant applications, due diligences and awards.
· Assist with the development of Salesforce, new or improved processes, and new ways of working through user testing and development of guidance.
· Ensure grants and contract records are accurately maintained.
· Creating and maintaining reports to support effective management of grants and contracts
· Provide absence cover for other Funding Operations team members as agreed from time-to-time.
· Support induction of new colleagues across the Foundation, and development and dissemination of guidance.
· Liaising with Guy’s & St Thomas’ NHS Foundation Trust finance staff to ensure all charitable payments for the Trust are made in an accurate and timely way and provide regular updates and reports regarding payments due and invoices received.
· The post holder will be working in a developing environment and will therefore be expected to undertake other appropriate duties as required for the effective operation of the Foundation.
Role responsibilities are not exhaustive, and you would be reasonably expected to take on wider tasks that are commensurate with the level of your role.
Skills, Knowledge and Expertise
· Self-starter who is adaptable, works with integrity, and exhibits the Foundation’s enterprising, collaborative, inclusive and delivery-minded cultural and behavioural values.
· Willing to learn and develop new skills, and help to develop the knowledge and skills of peers.
· Committed to the principle of continuous improvement, with careful attention to detail and due process.
· Committed to delivering consistent and high-quality customer service to both internal and external stakeholders.
· Good interpersonal skills and able to effectively liaise with both internal and external communities.
· Confident in communicating well, both in writing and verbally, and exhibits listening and influencing skills.
· Problem solving skills, able to use initiative and actively seeks pragmatic solutions.
· Good planning and organisational skills, able to work to multiple prioritised tasks, targets and deadlines, with careful attention to detail.
· Team player, with an ability to support effective working relationships.
· A self-sufficient individual, who enjoys the challenge of working with multiple stakeholders and complex systems.
Knowledge, experience, and qualifications:
Essential
· Familiarity with grant making and grant management processes.
· Familiarity with financial concepts around invoicing and grant payments.
· Able to communicate effectively with others, both verbally and in writing, especially when explaining process.
· Computer literacy.
· Experience of grants administration.
· Experience in financial reconciliations
· Regular use of database/CRM systems, finance systems and grants management systems.
· Experience using the Microsoft Office suite.
Desirable
· Familiarity with Salesforce or other grant management systems.
· Some familiarity with health/social care/voluntary sector technical language and organisations.
· Understanding of contract and supplier management.
· Experience working within the charity sector.
· Report development and data analysis skills
Benefits