He relationships manager jobs
The People Matter Trust is a Christian Charity based in Eastbourne helping job seekers reach their full potential. The organisation gained the Queens Award for Voluntary Service in 2022 and is Matrix accredited. The Board of Trustees are seeking to recruit a Director of Operations to take up a position that will become vacant due to retirement during the second half of 2026. The post will be full time (35 hours per week).
This key senior management role is responsible for the operational delivery of services, in line with the Christian ethos and values of People Matter. The Level 6 CIAG (or equivalent) qualified post-holder will hold responsibility for overseeing the delivery, management and reporting of funded contracts, managing the team of advisers, and overseeing all Careers, Information, Advice and Guidance services.
The salary for this post is £36,000 per annum.
Under the 2010 Equality Act, schedule 9, there is a genuine occupational requirement for the Senior Management Team (CEO and Director of Operations), and Board of Trustees to be practising Christians, to ensure the protection of our strong Christian ethos and values.
People Matter is an inclusive employer. However potential applicants should be aware that our office premises are located on 2nd floor of a multi-occupancy building with no lift and we are unable to accommodate wheelchair users.
Closing date for receipt of applications is midnight on Friday 3rd July 2026
Interviews will be held during the period 20th to 21st July 2026.
To provide employability services through tailored career information, advice, guidance, practical support, and encouragement to jobseekers.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
To deliver the Day One Casework bedside model to patients, or those closest to them, impacted by serious or multiple injuries which could result in life changing consequences, such as disability or death, within the Royal Victoria Infirmary, providing support on some of the wards (such as rehabilitation), on-site clinics and other settings (e.g. rehabilitation centres).
Have a visible physical presence within the Trust, becoming embedded into clinical teams focussing on major trauma pathways, facilitating outpatient and in-person legal clinics.
To work closely with those impacted by serious and life-changing injury, taking referrals and carrying out initial assessments of need, expertly navigating, signposting and putting services in place in the immediate aftermath of major
trauma, including talking about and facilitating timely access to legal support to aid rehabilitation.
To establish and develop relationships with key stakeholders to promote Day One and address the needs of those affected by serious and life-changing injury.
To work as part of the wider Day One Service’s team and organisation, taking responsibility for own record keeping and data collection in line with regulatory requirements.
The post holder’s primary duties and responsibilities are as follows:
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Work closely, and in partnership, with NHS clinical staff and relevant community and voluntary sector organisations, to address the needs of patients, and those closest to them, affected by serious and life-changing injury.
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Operate a case management approach to individuals, assessing and identifying needs, putting support in place including signposting, making referrals and direct support.
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Provide consistency in assessment of all patients and their loved ones, irrespective of injury cause, age, status, giving access to the earliest possible specialist legal advice which supports rehabilitation and NHS cost recovery.
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Maintain detailed case records, including accurate records of activity and intervention, using Day One’s Customer Relationship Management (CRM) system, capturing and storing data in line with Day One policies and procedures and regulatory requirements.
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Contributing towards report writing through the writing case studies and narrative to support data collection.
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Implement processes and procedures to collect patient and family feedback and contribute to ongoing monitoring and evaluation of Day One services through providing relevant information, case studies and reports.
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Deliver awareness raising presentations to clinical colleagues and departments.
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Organise and facilitate outpatient and in person legal clinic drop-in sessions.
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Build awareness of the role and charity’s purpose through building strong and effective relationships across the regional major trauma network, ensuring those who need it have access to Day One support.
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Work closely with local authority, statutory and voluntary organisations to provide patient and family support and advocacy.
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Help establish other support mechanisms once a person is no longer within the hospital setting, supporting the patient discharge process in conjunction with leadership from NHS staff.
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Identify and support the recruitment and supervision of Day One volunteers, where appropriate.
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Work closely in partnership with our Peer Support Service, focussed on promoting awareness and uptake within the region.
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Work closely with the wider team on performance, quality, safety and effectiveness of all services, ensuring appropriate safeguarding policies are followed.
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Work closely with our Fundraising and Communications team, supporting national activity, as well as regional initiatives to raise awareness and fundraise.
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Be prepared to travel across the region and, on occasion, to other sites and national meetings as required.
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Willingness to undertake continuous development and training for the role, including mandatory Day One and NHS Trust specific training.
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Participate in external clinical supervision and monthly caseworker reflective practice to sessions to effectively explore and uphold professional boundaries within a safe, structure and supportive environment.
Please see the attached recruitment pack for the full job spec.
Please upload your CV and supporting cover letter outlining why you’re interested in the role. Please take your time to explain how your experience is relevant to this post.
Closing date: Midnight, Wednesday 8th July 2026
First stage virtual interviews: W/C 13th July 2026
Second stage in-person interviews in Newcastle: W/C 20th July 2026
Inspired ‘by patients for patients’ our vision is that no one has to piece life back together on their own after catastrophic injury.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Sheffield Children’s Hospital Charity
Location: Sheffield
Reporting to: Director of Fundraising
Salary: £45,721.96 to £60,963.64 per annum
Hours and basis: Full Time 37.5 hours per week / Permanent position
Sheffield Children’s Hospital Charity is looking for an ambitious and inspiring fundraising leader to join us as Head of Philanthropy, Trusts & Foundations. This is a unique opportunity to shape and drive high-value fundraising strategies that directly transform the lives of children and families.
About the role
In this pivotal leadership role, you will lead and grow our philanthropy and trusts income streams, developing and delivering a long-term strategy that drives sustainable income growth and meaningful impact.
You’ll work closely with senior leaders, clinicians and colleagues across the Charity and NHS Trust to bring compelling, high-impact projects to life, engaging new supporters and strengthening relationships with our existing donors.
Key responsibilities
- Develop and deliver a strategic plan for philanthropy, trusts and foundations fundraising
- Secure significant gifts and long-term partnerships from major donors and funders
- Personally manage a portfolio of high-value prospects and supporters
- Build and maintain a strong pipeline of funding opportunities
- Oversee compelling cases for support, proposals and grant applications
- Lead, coach and develop a high-performing fundraising team
- Work collaboratively across the organisation to identify impactful funding opportunities
About you
We’re looking for a collaborative and driven fundraising professional with a proven track record in securing high-value gifts (ideally six-figure+).
You will bring:
- Strong experience in major donor and trust fundraising
- Exceptional relationship-building and influencing skills
- Strategic thinking and a results-driven approach
- Experience leading and motivating high-performing teams
- Excellent communication skills, with the ability to craft compelling funding propositions
- A proactive, creative mindset with strong organisational and analytical skills
For further details please read the full job description which outlines behaviours and qualities we are looking for along with skills and experience.
Why join us?
At Sheffield Children’s Hospital Charity, you’ll be part of a passionate, ambitious team committed to making a real difference. You’ll have the opportunity to work on inspiring projects, build meaningful relationships, and shape the future of philanthropy which supports the Sheffield Children’s Hospital to enable healthier futures for children and young people.
Ready to make an impact?
Apply today with your CV and a covering letter.
Initial closing date: Wednesday 1st July 2026 - 9am
Due to the high volume of applications we receive, we regret that we are unable to respond to all applicants. If you are shortlisted for interview, we will contact you directly. We thank you for your interest in joining Sheffield Children’s Hospital Charity.
Agencies: We are not accepting unsolicited agency contact or applications for this role. Any CVs submitted by agencies without prior agreement will not be considered.
We support Sheffield Children’s to deliver life-changing care, comfort and new ideas to create healthier futures for children and young people.

Job Description
The Head of Delivery & Partnerships is a senior leadership role responsible for overseeing the
successful implementation, quality of outcomes, and retention of DFN Project SEARCH programmes
across the UK, the Republic of Ireland and Iberia, in line with our franchise agreement from Project
SEARCH . This role leads the Delivery & Partnerships team, ensuring strategic alignment, excellence
of delivery, and sustained impactful partnerships.
You will play a pivotal role in driving programme quality, ensuring retention, maintaining model
fidelity, and ensuring high-quality outcomes for interns. Additionally, you will oversee the growth of
our number of programmes, in line with our strategic regional and national plans. You will also
contribute to the strategic direction of the organisation, working closely with cross-functional teams
to maximise DFN Project SEARCH’s impact.
Regular travel throughout the UK will be required, with occasional travel to other areas of our delivery.
In addition, occasional international travel may be required, for example to the annual conference in
the United States.
Essential Experience and Skills
• A passion for changing the lives of young people with learning disabilities and / or who are
autistic
• Educated to degree level or relevant Professional Qualification
• Highly motivated and organised self-starters with the ability to work under your own initiative
• Strong understanding of supported employment, education, and local authority partnerships.
• Experience in project management, partnership development, and stakeholder engagement.
• Excellent communication, influencing, and negotiation skills.
• Experience using data systems and performance management tools.
• Experience delivering training and speaking at events or conferences.
• Understanding of SEND provision and funding arrangements in the UK (e.g., EHCPs, DWP, local
authorities).
• Experience working with senior stakeholders via formal reporting mechanisms.
• Leadership experience managing people/teams.
• Financial literacy and experience managing budgets.
Desirable Experience and Qualifications
• Experience working with DFN Project SEARCH programmes or similar supported internship
models.
• Experience in selling services or products and effective account management.
• Knowledge of safeguarding and health & safety in programme delivery.
• Knowledge and experience of using the Microsoft suite, in particular Outlook and Excel
• Experience of using a CRM for administrative and reporting purposes
DFN Project SEARCH are committed to safeguarding and promoting the welfare of children, young
people and adults and expects all staff and volunteers to share this commitment. This post is subject
to an enhanced DBS disclosure.
We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+
candidates, disabled candidates, and from men, because we would like to increase the
representation of these groups at this level at DFN Project SEARCH.
-Interviews will take place on:
1st round July 23rd and July 24th
2nd and final round: July 31st
Closing date: Sunday July 12th
-Start date - Asap
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
At CharityJob, we help charities find people who share their purpose, faster and more easily. We’re passionate about fair and effective recruitment and listening to our candidate and recruiter customers to improve our products, content and marketing.
We’re the number one job board in the UK for charities. And we provide leading technology to support our recruiters, including an applicant tracking system, as well as our sister networking platform, CharityConnect.
We’re motivated by the belief that great people power great causes. We’re a mission-led, commercially sustainable business that balances social impact with innovation, collaboration, and high standards of service. We have around 30 employees working for us across marketing, product, sales, software development and finance.
Our team cares deeply about the sector we serve and the experience of everyone who uses our platform. Working here means contributing to a product that helps charities thrive, while being part of a supportive, inclusive workplace where ideas are valued and personal development is encouraged.
About the role
We’re looking for a Senior Content Manager on a 12-month fixed-term contract to cover maternity leave. You’ll lead on all content across the organisation, including two blogs (our Career Advice blog for candidates and our Recruiter Insights blog for recruiters), our email and e-newsletter copy, sales collateral, product messaging, PR campaigns and anything else needing an expert editorial eye.
Annual leave: 25 days (+ bank holidays)
Reporting line: you’ll report to the Marketing Director and be part of the Marketing team.
Hours: 9am-5.30pm (with reduced hours of 9am – 5pm in December and August). Flexibility will be considered.
Working arrangements: this is a hybrid role, with two fixed days a week (Tuesdays and Thursdays) working in the office.
Job application process: to apply, please send your CV and answer a few short screening questions.
We can only accept applications for this role from applicants who live in the UK.
Job description
What you’ll be working on:
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Regularly planning and producing content for the CharityJob blogs.
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Updating the content calendar with article revisions and new content in line with business needs, seasonal trends and sector updates.
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Continually monitoring and maintaining our existing blog content, including optimising performance, working with our external agency to fill content gaps and conducting keyword research to improve organic content reach.
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Leading on SEO across the organisation, including managing our relationship with our external agency, acting on their recommendations and liaising with our in-house development team.
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Working closely with the Senior CRM Manager to write copy for promotional and service emails and trigger campaigns.
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Working closely with our external agency to manage digital PR campaigns to raise awareness of CharityJob and our products with trade, local and national press.
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Editing product copy to make sure that the right messages and prompts appear in the right places and in the right tone of voice across our website and products to help achieve business objectives.
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Producing supporting or customer-facing documents for our sales team.
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Writing guides and other long-form content, and briefing designers to deliver a finished product.
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Managing content produced for and with CharityJob’s partner organisations.
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Copyediting and proofreading copy and documents across the organisation.
This job is for you if:
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You understand the role of content marketing in the overall marketing strategy and customer journey.
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You have excellent copywriting skills, particularly for email campaigns and landing pages.
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You have a good knowledge of SEO and Google Analytics (AI search would be a bonus)
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You can highlight key feature benefits in new software products and distil these into engaging content and copy.
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You have excellent proofreading and copyediting skills and a keen eye for detail.
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You’re used to successfully juggling multiple projects, working calmly under pressure and managing tight deadlines.
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You have some experience of working with and managing third-party suppliers.
We help charities find people who share their purpose, faster, easier and fairly.



The client requests no contact from agencies or media sales.
Do you want your work to have real impact?
We have an exciting 12-month Fixed Term Contract opportunity as a Community Fundraising & Engagement Officer at the Motor Neurone Disease Association, you will help shape and grow support across Northern Ireland for people affected by motor neurone disease (MND) by helping to generate vital income that enables the charity to deliver its mission.
Motor Neurone Disease moves fast. It takes away time and independence, and there is no cure. The MND Association acts with urgency to improve care, fund research and ensure people with MND get the support they need. As a Community Fundraising & Engagement Officer, you will help turn that commitment into action.
Key responsibilities:
- Build on existing support for the MND Association across Northern Ireland
- Develop and support a network of volunteer fundraiser
- Plan and deliver community fundraising activity
- Build and maintain strong relationships with both existing and new supporters, encouraging long-term engagement and loyalty within local communities through exceptional relationship management and stewardship.
- Attend fundraising events, community functions and meetings, delivering presentations and media interviews on behalf of the Association where appropriate (note these may be during evenings and weekends).
- Maintain accurate records using our CRM system
- Work closely with colleagues and volunteers to ensure a joined-up and consistent supporter experience.
About you
- You are a proactive Community Fundraising & Engagement Officer who:
- Has experience in fundraising, supporter engagement or relationship management
- Communicates clearly and builds trust with a range of people
- Works collaboratively and manages competing priorities
- Understands data protection and uses CRM systems confidently
- Is committed to the work of the MND Association
- Holds a UK driving licence with access to a vehicle
- Residing in Northern Ireland
This is a home-based role with travel requirements across Northern Ireland and occasional travel to Northampton
Further information about working for the MND Association and full job description is available in the attached Candidate Pack.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
What We Offer
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies
- 24/7 GP access via phone and video
- Life assurance and confidential counselling helplines
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave)
- Access to Benefit Hub for discounts on everyday shopping
- Enhanced pension scheme
- Opportunities for training and personal development
Motor Neurone Disease moves fast. It takes away time, it takes away independence and it has no cure. Every day we support people affected by MND. We fund ground-breaking research. We campaign for better care. We’re here for everyone who needs us. Because with MND, every day matters.
We support people affected by Motor Neurone Disease, campaign for better care and fund ground-breaking research. Because with MND, every day matters.
The client requests no contact from agencies or media sales.
Due to the volume of applications received, regrettably, only shortlisted applicants will be contacted.
Closing date for applications is Sunday 28th June 11:59pm
First stage interviews scheduled for 2nd & 3rd July at our office in Fulham Broadway.
Second stage interviews scheduled for 9th & 10th July at our office in Fulham Broadway.
This role will manage a diverse portfolio spanning across multiple income streams - consisting of Glass Door flagship annual events, community fundraising, challenge events, school, church and local business giving. Whilst we have a very loyal supporter network - this is a fabulous opportunity to deepen our roots and increase our community giving and engagement, as well as strategise creatively on how to expand our network.
This role offers the successful candidate the opportunity to use their expertise in Community fundraising to strengthen our corporate partnerships through employee led fundraising, events and cause-led marketing.
You will take an active part in rejuvenating, stewarding and growing our Corporate Giving programme, working collaboratively and creatively with the Senior Fundraising team to nurture our existing relationships, seek opportunities for cultivation and further engagement.
Community & Events:
Glass Door Flagship Events
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Lead, plan and deliver our largest, annual flagship fundraising event – Sleep Out; our annual Supporter Thank You Event and our annual Christmas Carols Service
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Cultivate opportunities for corporate sponsorship for our events
Community Fundraising Events
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Lead, plan and deliver a year-round calendar of Fundraising & Challenge Events across the community and corporate employee fundraising.
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Focus on recruiting and supporting participants for core flagship challenge events – such as the Royal Park Half, Tough Mudder and Skydives - as well as using the tool Run for Charity to expand our portfolio and community of supporters.
Churches & Schools
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Lead, plan and deliver a year-round calendar of events, talks and opportunities for engagement through donations, collections, events & in-kind donations.
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Steward key relationships across our church & school network ensuring quick, thoughtful and organised communications
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Act as an ambassador (as well as support colleagues across the organisation), to plan and deliver, talks and presentations throughout the year to champion our work and encourage engagement
Partnerships:
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Co-steward an existing Corporate portfolio who give through, sponsorships, events/ employee fundraising, challenge events, cause related marketing and donations.
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Identify and develop partnerships and sponsorship opportunities with organisations aligned with the charity’s mission
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Develop employee engagement and fundraising opportunities with our corporate partners
Strategy:
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Plan and deliver a year-round activity plan and fundraising strategy to support and grow a portfolio with a six-figure annual income target across multiple income streams.
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Work collaboratively with the fundraising team to secure an organisation-wide forecasted budget of £2+million
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Conduct an evaluation after each event, considering its successes, factors which could be improved and any recommendations moving forward.
Collaboration:
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Work closely and collaboratively with:
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The Communications team, specifically, our Marketing Officer to ensure our voice and brand are consistent across all supporter communications, and to optimise usage of email & paid social media marketing
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Colleagues across the organisation to deliver presentations and talks across the community about our work and impact
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The Volunteer & Involvement Manager to maximise engagement across a community of 800+ volunteers
Other:
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Carry out the functions of the post with proper regard to Glass Door’s Equal Opportunities Policy.
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Attend and participate in Manager meetings, and other ad hoc meetings when necessary.
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Develop positive internal working relationships with relevant colleagues, working collaboratively with to ensure communications, data protection legislation, database management and donation processing are all handled appropriately.
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Carry out line management responsibilities and ad-hoc co-management of cross-team deliverables
Person Spec:
We are seeking an energetic, insightful and creative fundraiser who has the confidence to take on a diverse portfolio and will have demonstrable experience at manager level within one or more of these core areas: events, community or corporate fundraising. We are looking for someone who can think strategically whilst also be willing to ‘roll up their sleeves’ and deliver - someone who enjoys building relationships, working collaboratively with their colleagues and volunteers, engaging with supporters and driving activity forward.
Knowledge & Experience
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Proven experience and demonstrable success in community fundraising at manager level; securing income from a range of fundraising streams and delivering a range of activities.
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Experience managing complex events delivering six-figure income targets
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Strong stewarding and relationship management skills under-pinned by values and principle-based fundraising
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Up to date knowledge of the regulatory regime around fundraising and data protection.
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Experience of managing budgets including forecasting, monitoring and regular reporting of outcomes against targets.
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A good understanding of health and safety and risk assessment procedures.
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Experience of coordinating and working with volunteers.
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Confident use of CRM systems and supporter databases and fundraising platforms such as Just Giving.
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Willingness to work flexible hours occasionally, for example at evenings and weekends
Skills & Aptitudes
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Strong interpersonal skills and the ability to build relationships with a wide range of stakeholders and audiences, particularly our fundraisers, donors and volunteers.
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Strong public speaking skills and experience of presenting to supporters.
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Excellent verbal and written communication skills with the ability to adapt style appropriately.
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Exceptionable attention to detail, project management, and organisational skills.
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Ability to work under pressure, manage time effectively and prioritise a varied workload.
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Highly numerate with strong analysis skills.
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Competent IT skills in standard Microsoft packages: Word, Excel, Powerpoint and Outlook and supporter databases to maintain meticulous donor records and administration systems, in line with agreed protocols.
The client requests no contact from agencies or media sales.
About the role
We mobilise the PhD community to support students from less advantaged backgrounds to access the most competitive universities and succeed when they get there. We work with students who, because of their family income, parental history or the postcode they live in, are at risk of missing out on the life-changing opportunities linked to higher education.
We are excited to be recruiting a School Partnerships Officer to join the School Partnerships Team.
Your job will be to raise awareness of our programmes and transform expressions of interest into school partnerships. If you are passionate about communicating with different audiences, quickly building relationships, and meeting ambitious targets that have a huge social impact, this could be the perfect role for you.
This role will require you to become an expert on our programmes so that you can confidently discuss their features and benefits with key stakeholders. You will be comfortable in winning the confidence of head teachers and senior school leaders of prospective schools who have expressed an interest in partnering with us. This isn’t just about administering a process, it’s about understanding the needs of individual schools and how our programmes can support their priorities. You will be tenacious and empathetic in equal measure. Alongside meeting with schools and securing partnerships, you will be involved with generating interest in our programmes, via marketing campaigns and network building. You will also work to improve the efficiency of our internal systems, so teachers have the best experience communicating with us.
The role will report to the School Partnerships Manager. It can be based at either of our Brilliant Club offices, located in London and Leeds.
About you
The role will best suit someone who has:
- Experience of partnership building or selling a programme, product or service to schools, trusts or other education sector stakeholders
- Resilience, tenacity and target-driven motivation in a challenging marketplace
- A desire to positively impact social justice via charity sales
- Knowledge of UK education system - school, college and/or university sector
- Experience of using CRM systems, such as Salesforce
- A demonstrable passion for furthering The Brilliant Club’s mission.
We support less advantaged students to access the most competitive universities and succeed when they get there.



The client requests no contact from agencies or media sales.
Fawcett is recruiting a Fundraising Manager to own day-to-day fundraising delivery and help strengthen how fundraising works across the organisation. This is a manager-level role with real responsibility: bringing structure, judgement and follow-through to live fundraising activity, leading trusts and foundations as a core technical area, and helping develop wider fundraising opportunities over time.
You would work closely with our Head of Income and Organisational Development, who leads the strategic side of this work, while this role acts as its operational counterpart. We are looking for someone with strong fundraising experience, especially in trusts and foundations, excellent bid and report writing skills, and the ability to operate autonomously in a small organisation.
We know that women and people from marginalised backgrounds are less likely to apply unless they meet every requirement. If this role feels like a strong match for your skills and approach, we would encourage you to apply.
Our vision is a society in which women and girls in all their diversity are equal and truly free to fulfill their potential



The client requests no contact from agencies or media sales.
Role purpose
Southampton Hospitals Charity is looking for an organised and motivated Supporter Care Assistant to join our team. We are committed to excellent stewardship, so every supporter feels valued and confident that their gift is making a difference.
As the first point of contact for many of our donors, you will play an important part in delivering a consistently high standard of customer service.
In this role, you will look after our supporter care inbox, responding to a wide range of enquiries, from questions about donations to more sensitive concerns, with empathy, care and efficiency. You will also help to process incoming post, making sure donors receive the right thanks and acknowledgement for their support.
Working across our different income streams, you will help us deliver thoughtful, well-planned stewardship. You will use our CRM, to keep records accurate, up to date and compliant, ensuring preferences are recorded and that every supporter is looked after appropriately.
You will bring strong attention to detail, a willingness to learn, and experience of providing excellent customer support. If you are passionate about fundraising and the impact a charity can make, we would love to hear from you. This role is an important part of delivering our ambitious strategy to grow our income, reach and impact.
Main Responsibilities
Supporter care and administration
- Manage the supporter care inbox, responding to enquiries, feedback and complaints in a timely, professional and compassionate way.
- Process donations and supporter information accurately, following agreed procedures and ensuring acknowledgements are issued promptly.
- Maintain high-quality supporter records on the CRM, capturing key details and preferences and ensuring data is accurate and up to date.
- Support stewardship activity by preparing and sending thank-you communications and helping to deliver supporter journeys across in memory and legacy income streams.
- Process and thank donations received via post, sign posting to colleagues using our CRM when appropriate.
- Lead on the processing and thanking of campaign income as a result of our fundraising appeals and campaigns.
- Work closely with colleagues to resolve queries and continuously improve the supporter experience, identifying themes and suggesting practical improvements.
Supporter communications and relationship building
- Provide friendly, clear and consistent communication with supporters by email, telephone and post.
- Handle sensitive conversations with care, including bereavement-related enquiries and in-memory giving, signposting to colleagues where needed.
- Supporting the IMO and Legacy Manager to identify and fulfil key touch points in the supporters’ journey to enable donations and assist in providing communications as the need arises.
Teamwork and collaboration
- Work closely with colleagues across the charity to share information, resolve queries and ensure supporters receive a joined-up experience.
- Contribute to a positive, supportive team culture by being approachable, dependable and willing to help where needed.
Supporter care compliance
- Support the accurate input and maintenance of supporter data, ensuring records are updated promptly and consistently.
- Follow data protection and fundraising compliance requirements, including recording consent and communication preferences.
Person Specification
Knowledge and experience
- Experience in a customer service or supporter care role, responding to a range of enquiries with professionalism and empathy.
- Experience of processing and recording information accurately, following agreed procedures and meeting deadlines.
- A strong understanding of what excellent stewardship looks like, with a focus on supporter satisfaction and retention.
- Confidence using IT systems, including Outlook, Word and Excel, and experience of working with a CRM or database (or the willingness to learn).
- An awareness of data protection and confidentiality, and the importance of recording consent and preferences accurately.
Skills, abilities, and behaviours
- A friendly, approachable communication style, with strong written and verbal skills.
- Confidence handling a variety of conversations, including sensitive or emotional enquiries, while staying calm and professional.
- Strong attention to detail and a commitment to getting things right first time.
- Able to prioritise and organise a busy workload, adapting to changing demands.
- Comfortable working independently, while also enjoying being part of a supportive team.
- A positive, solutions-focused approach and a genuine desire to help supporters have the best possible experience.
We are a leading healthcare charity dedicated to enhancing patient care and experience at University Hospital Southampton
The client requests no contact from agencies or media sales.
Small Oxford charity seeks an organised, friendly Office Administrator to provide admin, finance and HR support (part‑time, 18–24 hrs/week; Tues, Weds, Thurs preferred). Responsibilities include managing enquiries, processing invoices, maintaining records, diary and meeting support, and helping with events.
Applicants must be confident with MS Office, excel and google sheets, CRM systems, have an eye for detail, strong verbal and written skills, discretion with confidential information, and a willingness to learn charity systems. Experience with Xero or Beacon CRM an advantage. Pension provided.
To apply: send CV and a short cover note explaining your suitability to the email address given by the end of the day 19th June 2026. Interviews expected during the 1st and 2nd weeks of July
The client requests no contact from agencies or media sales.
Location: Remote (Based in England, Scotland & Wales with some travel required).
Salary: £28,665 - £35,280 pro rata (£22,932 – £28,224 actual)
Hours of work: 28 hours (4 days)
Contract type: Permanent
Why work for Kids Matter?
- Generous annual leave – 25 days (plus bank holidays) per year pro rata, with time off between Christmas and New Year's additional to this allowance.
- Remote working contribution – receive £26/month pro rata towards the costs of working from home and/or using a co-working space.
- Access to coaching sessions, training opportunities and our Employee Assistance Programme (a confidential support service for staff).
- Flexible working across weekdays to suit your schedule.
About us
Kids Matter is one of the UK’s fastest growing children’s charities. Our vision is to see every child in need raised in a strong family. Our mission is to reduce the impact of poverty on children through community-based parenting programmes.
Research shows that group-based early intervention parenting groups are the most effective way to support children in need. We train peer facilitators in local churches - the largest voluntary body in the country - to run our affordable, accessible and highly effective parenting programmes, written by Clinical Psychologists. They come alongside parents and carers, building long-lasting community in addition to encouraging confidence and learning positive parenting skills.
We value difference and diversity, and we want our workplace to be built on shared values of equality and mutual trust, with team members representing the wide range of backgrounds and experiences that exist within the UK. We therefore actively encourage applications from people of diverse backgrounds and varied experiences, particularly those who are African, Afro-Caribbean, Asian or part of other minority ethnic communities, who have lived experience of the impact of low-income/low-support circumstances, and who are living with a disability or identify as being neurodivergent.
About the role
The Database and Fundraising Development Officer role involves:
- Working closely with the Communications and Marketing Coordinator and Content Manager to segment data and tailor content accordingly
- Ensuring Kids Matter’s CRM (Beacon) becomes a fit for purpose tool for all things fundraising and marketing.
- Developing an excellent working understanding of GDPR and other such regulations, ensuring Kids Matter complies in how data is both collected and stored.
- Helping develop a structured and sustainable individual giving programme (both one-off and regular)
About you
Are you experienced in working with CRMs? Do you have a good understanding of digital fundraising? Are you a Christian with an active faith in Jesus? Do you have a passion for Kids Matter’s vision of seeing every child in need raised in a strong family?
Then we would love to hear from you!
How to apply
You can apply for the Database and Fundraising Development Officer position by clicking ‘Apply via Website’ and completing a copy of our online application form.
The deadline for applications is 29th June 2026. All successful and unsuccessful applicants will be notified by email.
We also ask for all applicants to submit an Equal Opportunities Monitoring Form, which will be sent to you to complete following the submission of your application. This form will be used for anonymous analysis to ensure our overall recruitment procedures are fair and transparent. It will never be viewed or used as part of the selection process. It is optional to submit this form.
If you would like any application/interview support or you need any reasonable adjustments throughout the application process, or if you would like an informal phone call to ask questions or discuss the role, please contact Katie Washington (HR & Systems Manager).
Please see the job pack for more details on the role and application process.
We exist to reduce the impact of poverty on children in need across the UK.


The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At The Royal Marsden Cancer Charity, every donation helps fund life-saving research, world-leading treatment and better care for people affected by cancer. We’re looking for a Supporter Services Team Leader to help make sure every donation, every supporter record and all internal fulfilment is handled with accuracy, care and efficiency.
This is an opportunity to join an ambitious charity to play a key role in the operations team behind our fundraising success. You’ll lead a small team of operations staff, improve processes, support colleagues across fundraising, and help ensure our supporters receive the excellent experience they deserve.
This is a full-time role based at our Chelsea office, with occasional travel to Sutton. The working pattern for this role is 4 days in the office and 1 day working from home, helping to balance team collaboration with focused time for reporting, data quality work and process improvement.
What makes this role exciting
This is more than a processing role. It’s an opportunity to:
- Manage and develop people
- Improve systems and ways of working
- Contribute to data quality
- Be part of a supportive, ambitious team
- Play a meaningful role in a charity making a real difference to cancer patients and their families
What you’ll be doing
As our Supporter Services Team Leader, you’ll oversee the day-to-day running of the team and help deliver a high-quality, responsive service across income processing, supporter administration and operational support.
Your key responsibilities will include:
- Managing and supporting a small Supporter Services team on a day-to-day basis
- Overseeing the accurate and timely processing of donations, Gift Aid and supporter data
- Maintaining strong operational controls and high standards of data accuracy
- Reviewing, improving and documenting processes to increase efficiency and reduce risk
- Monitoring team performance and helping ensure KPIs and service standards are met
- Training, coaching and developing team members, including staff and volunteers
- Supporting the effective use of fundraising systems and helping identify improvements
- Ensuring compliance with GDPR, Gift Aid requirements and cash handling processes
About you
We’d love to hear from you if you’re someone who enjoys making things run smoothly, takes pride in accuracy, and can bring confidence, calm and structure to a busy operational environment.
You’ll bring:
- Experience supervising staff or coordinating the work of others
- Strong attention to detail and a high level of accuracy
- Confidence working with data and systems, including Excel
- Good organisational skills and the ability to manage competing priorities
- Strong communication skills and a collaborative approach
- A proactive mindset and the confidence to identify and improve processes
It would be especially helpful if you also have:
- Charity or fundraising sector experience
- Knowledge of Gift Aid, supporter data or fundraising income processing
- Experience using CRM systems such as Raiser’s Edge, Salesforce or similar
- Experience supporting reporting, reconciliation or quality assurance work
Benefits
- Flexible working around our core hours of 10am to 4pm
- 27 days annual leave rising with length of service
- Up to 6% employer contributions subject to matched contribution from you (increasing with length of service)
- Training, support and development opportunities
- Access to the blue light discount scheme and other discounts opportunities
- Access to subsidised staff restaurants, on-site yoga and wellbeing classes, staff choir and much more
- Range of wellbeing initiatives including access to an employee assistance programme designed to save money and improve your physical, financial and mental health and wellbeing, access to free online GP appointments and free eye tests and contribution towards any glasses required for work purposes
Our Commitment to Inclusion
We are committed to building a diverse and inclusive workplace where everyone feels valued and supported. We welcome applications from candidates of all backgrounds and are dedicated to ensuring equitable opportunities for all.
The Royal Marsden Cancer Charity raises money to improve the lives of people affected by cancer.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Role
This is an exciting opportunity to play a pivotal role in a high‑performing fundraising team driven to raise as much as possible to support our veterans — now and in the future. Sitting within the Unrestricted Income Fundraising Team and reporting to the Head of Corporate Fundraising, you will lead the growth of our high‑value workplace fundraising portfolio.
Your work will directly fuel our long‑term partnership strategy, helping us reach more veterans through sustainable, impactful income.
What You’ll Do
You will take ownership of developing and delivering an ambitious acquisition strategy to secure high‑value workplace and impact‑level supporters. Using flagship campaigns such as The Great Tommy Sleep Out, alongside other RBVE‑led events, you will engage new audiences and build a robust pipeline of prospects.
Working collaboratively with the Great Tommy Sleep Out Team, as well as colleagues across the Community and Corporate Fundraising teams, you will ensure as many workplaces as possible can support RBVE — whether by taking part, fundraising, or sponsoring our events.
Once engaged, you will identify and introduce key supporters to the Corporate Team for deeper relationship development and long‑term partnership growth.
Key Responsibilities
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Grow workplace partnerships — Build and manage a pipeline of high‑value workplace fundraising prospects.
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Lead acquisition strategy — Develop and implement a strategy to secure new workplace supporters.
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Maximise event engagement — Use The Great Tommy Sleep Out and other RBVE events to attract and inspire new partners.
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Collaborate across teams — Work closely with Community, Corporate, and Event teams to drive participation and sponsorship.
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Support partnership handover — Identify high‑value supporters and transition them to the Corporate Team for long‑term stewardship.
About You
You’ll thrive in this role if you are:
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Experienced in fundraising, business development, or partnership acquisition
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A confident communicator who enjoys building relationships with senior stakeholders
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Strategic, proactive, and motivated by ambitious income targets
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Collaborative, organised, and comfortable working across multiple teams
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Passionate about supporting veterans and delivering meaningful impact
Why Join Us?
You’ll be part of a supportive, mission‑driven team where your work directly contributes to improving the lives of veterans. This role offers the chance to shape a growing income stream, lead on high‑profile campaigns, and make a tangible difference.
This role will be office based in Aylesford, Kent with travel and will have a car allowance.
For full information on the role, please see below attached job description.
RBVE reserve the right to close any vacancy prior to the published closing date.
The client requests no contact from agencies or media sales.
Marketing Manager (Supporter Journeys & CRM)
We are recruiting for two complementary roles within our Digital team:
- One focused on multi-channel end-to-end supporter journey delivery and optimisation
- One focused on Email and SMS channel delivery and performance
Salary: £38,000 - £45,000 per annum
Department: Marketing, Fundraising & Engagement
Contract: 12 month fixed-term contract/secondment
Hours: Full time 35 hours per week but we are open to conversations about flexible working i.e., part time or compressed hours
Location: Stratford, London. Office-based with high flexibility (1-2 days per week in the office)
Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.
External closing date: 23 June 2026, 23:55
Internal closing date: 28 June 2026, 23:55
How do I apply?
We operate an anonymised shortlisting process in our commitment to equality, diversity, and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the application questions and work history section of the online application form for us to be able to assess you quickly, fairly, and objectively.
If you require more time to apply as part of a reasonable adjustment, please contact as soon as possible.
Interviews: Week of 6 July 2026
At Cancer Research UK, we exist to beat cancer.
We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone determined, someone like you.
This is an exciting opportunity to join Cancer Research UK as a Marketing Manager in either our Loyalty & Cultivation team or Email & SMS team, where we are recruiting for two complementary roles focused on delivering outstanding supporter experiences. Both roles play a key part in shaping and delivering audience-centric, end-to-end journeys that engage and inspire our supporters. One role focuses on designing, delivering and optimising multi-channel supporter journeys for priority audiences, while the other leads the Email & SMS channel strategy, supports marketing teams from planning to delivery. Together, these roles will help drive a more joined-up, insight-led approach, ensuring we deliver relevant, high-quality communications that deepen supporter engagement and maximise impact.
What will I be doing?
- Work collaboratively with the Proposition and Audience Marketing functions to translate strategy into tactical delivery plans
- Work closely with internal teams such as Data Selections and Campaign Planning to continually make improvements to processes to ensure the smooth delivery of campaigns.
- Be a key driver to building our data and technology capability to deliver more efficient and audience led journeys
- Bringing together teams across the organisation to deliver a joined-up supporter experience
- Using a test-and-learn approach to optimise performance
- Monitoring and reporting on performance against KPIs
Role-specific focus (depending on post):
Journey Delivery role:
- Work with stakeholders across Design, Product, Creative, Data and Technology teams to design, build and optimise outstanding, supporter-led journeys focusing on priority audiences.
- Delivering high quality end-to-end journeys across multiple channels, with a focus on campaigns using first party data
- Ensuring engaging content and creative is aligned across channels and with brand messaging
Email & SMS role:
- Leading the delivery of email and SMS campaigns, including
- team management and channel optimisation
- Manage a team of 5 Executives (3 Senior Executives, 2 Executives) to deliver email and SMS marketing campaign plans on time and meet agreed KPIs
- Be a channel expert for email & SMS delivery and work with marketing teams across the charity to implement improvements to email and SMS campaigns and supporter journeys.
- Gather learnings of digital marketing trends or changes and work to implement these at Cancer Research UK
- Work closely with the Product Manager for Adobe Campaign to maximise the potential of the tool and ensure its smooth running
- Work closely with the Senior Channel Manager for Email & SMS to bring together an Email and SMS Community of Practice, a place where all marketers at the charity can share learnings and encourage testing to help optimise campaigns
What skills are we looking for?
- Experience in a customer/supporter-focused marketing role
- Strong experience delivering cross-functional projects and managing stakeholders
- Understanding of end-to-end journeys and integrated campaigns
- Data-driven with experience using insight to improve performance
- Strong collaboration and influencing skills
- Solid grasp of data protection and consent regulations (GDPR, PECR), with awareness of how these impact fundraising and supporter communications
- Passion for delivering excellent supporter experiences
Additional experience (depending on role):
Journey Delivery role:
- Experience of journey mapping, lifecycle planning or personalisation.
- Experience of delivering journeys that drive loyalty or meet non-financial customer/supporter needs, such as providing information and support, would be beneficial but not essential.
Email & SMS role:
- Experience delivering email/SMS campaigns and using tools such as Adobe Campaign, including line management
- Relevant line-management experience with proven leadership skills and the ability to manage competing priorities for yourself and others
- Significant experience of using Adobe Campaign to deliver and report on best-in-class email and SMS campaigns
- Experience of translating marketing strategy into tactical delivery plans
- Passionate digital marketer knowledgeable in email and SMS marketing trends and developments
- Data-driven with an understanding of UX principles and relevant experience of improving email and SMS marketing through insight and innovation Excellent project management skills including resource and risk management
- Proven track record of building and maintaining strong and collaborative relationships with a wide range of stakeholders.
- Proven ability to manage own workload and meet deadlines with little reference to line manager
Our organisation values are designed to guide all that we do.
Bold: Act with ambition, courage and determination
Credible: Act with rigour and professionalism
Human: Act to have a positive impact on people
Together: Act inclusively and collaboratively
We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer.
What will I gain?
We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals.
You can explore our benefits by visiting our .
Internal Eligibility criteria
Internal candidates should ideally have completed their 6-month 'getting started' period before applying for other roles. You should also advise your current line manager at the point you make an internal application, or at the latest, at the point of being invited for an interview.
All internal candidates applying for a secondment, must have:
o completed their getting started period
o discussed their intention to apply and gained approval to apply with their line manager
o been in their substantive (home) role for at least 6 months (this is only applicable if you have previously been on secondment)
If you do not confirm that you meet these requirements, we will not be able to progress your application.
Additional information
For more information about working with us please or contact us at .
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