He relationships manager jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Community Coordinator – Cross Operations
Reporting To: Community Engagement Manager
Salary Range: £28,000 - £31,000 pro rata
Contract Type: Full Time, Permanent
Location: Based across Felix’s London operations
Working days/hours per week: 35 hours per week, working from 9:00 AM and 5:00 PM with a 1-hour lunch break. The role covers 5 out of 7 days per week, Monday to Friday
Requirements: The FareShare can only employ applicants who currently have the right to work in the UK.
Our Vision: A UK where “No good food goes to waste”.
We are UK’s national network of charitable food redistributors, made up of 18 independent organisations. Together, we take good quality surplus food from right across the food industry and get it to approximately 8,500 frontline charities and community groups. Every week we provide enough food to create almost a million meals for vulnerable people.
There has never been a more exciting time to join an organisation at the heart of public consciousness.
FareShare is an equal opportunity employer, and we welcome applications from all backgrounds and abilities and as a Disability Confident Employer, we provide reasonable adjustments.
We aim to recruit from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company stronger. If you share our values and our commitment to redistributing surplus food, come and join us.
Purpose of the Job
Working across our operations we are looking for the Community Coordinator – Cross Ops to play a key role in the Community Team’s work. Their work will help to build our capacity to accept and distribute food through our depot operations, Green Scheme & Felix Connect and non-food items through Felix’s Multibank.
A key aspect to the role will be to help ensure the data needed to support our operations is complete, accurate and relevant and updated in a timely manner across all our data systems. Ther work will help us to effectively monitor and evaluate our growth against strategic objectives as well as develop new initiatives.
The role will work across the Felix operations including the Green Scheme and Felix Connect. Green Scheme is Felix’s A to B collection and delivery service, volunteers collect surplus food from supermarkets, cafes and delis and deliver it direct to local Community Organisations primarily in Central London. Felix Connect is a platform for suppliers to place ad hoc food and non-food offers to connect directly with Felix’s Community Organisations.
Duties & Responsibilities
Able to support, answer and conclude all queries in a timely manner and liaise with support functions as required to support team and wider organisational objectives in line with the objectives for food supply and operational capacity
- Support Green Scheme Lead on successful delivery of operation ensuring functional processes and procedures are appropriately followed
- Responsible for successful delivery of Felix Connect operation ensuring functional processes and procedures are appropriately followed
- Support the day-to-day operational teams supporting as liaison with our network of community organisations
- Develop and deliver programmes that will engage our network with all aspects of Felix’s work and the wider social and environmental impact of its potential in their communities
- Regular reporting and measurement against agreed KPIs
- Deliver innovative services compliant with all relevant legislation and standard operating procedures including food safety, health and safety, data protection and volunteer policies
- Proactively engage and collaborate with all teams within Felix to increase impact and quality of service delivery
- Support the Green Scheme out-of-hours helpline on a rota basis (Mon-Fri, 6-10pm)
- Carry out other duties as needed
- Act as an ambassador for The Felix Project as required
Your normal duties and responsibilities will be set out in your job description. However, the charity may require you to perform other duties from time to time.
Skills & Experience Required
You will have attention to detail and embrace data as a vital tool to evolve our services. You will have excellent, proven relationship management experience in the charity or commercial sectors and bring a passion for our work and an ability to translate strategy into action. You will be entrepreneurial, seeking out solutions to effectively achieve mission objectives whilst delivering maximum social impact and raise the profile of The Felix Project. You have an energetic, positive and can-do approach who is not afraid to roll their sleeves up and get hands-on as the operation requires.
Desirable
- Flexibility in terms of working hours
- Willingness to attain Food Safety & HACCP Level 3
- Committed to reducing waste and alleviating poverty
Essential
- Ability to work with data and relevant IT systems to support its collection and analysis such as MS Dynamics 365 and PowerBi (training will be provided) as well as high proficiency in use of MS Office suite
- Successful track record in a relationship management position in charity or commercial sector
- Adept at managing a range of stakeholders internally and externally from senior management to grass roots community organisations
- Proven track record in delivering innovative solutions
- Ability to work effectively to ensure compliance within clearly defined systems and processes
- Credible as an external ambassador, equipped with excellent communication and influencing skills
- Must be able to work with autonomy but seek assistance as required in a busy environment
- Ability to work within a team of varied individuals with a positive attitude
- Full UK Driving Licence (with no more than 6 points) held for at least 1 year – over 21 for insurance purposes
Equity Diversity Inclusion & BelongingCommunity
At FareShare, we are committed to promoting equality, diversity, and inclusion in everything we do. We value the unique contributions of every individual and strive to create a respectful, inclusive environment free from discrimination or prejudice. Our commitment extends to all employees, and volunteers, ensuring equal opportunities for everyone, regardless of background or characteristics.
Application Procedure
Once you apply, you will be directed to our recruitment portal. Please upload your CV and a covering letter outlining your suitability for the role and make sure that they are both uploaded before submitting your application. After you have submitted your application, you have 24 hours in which you can access your application and make edits. We will only consider applications with both CV and cover letter submitted.
Recruitment Timeline
We reserve the right to close advertisements early and we might assess candidates and arranging interviews as applications comes in, so please apply as soon as possible, to avoid missing out on this opportunity.
Due to the anticipated large number of applicants, if you do not hear from us within four weeks of your application, we regret to inform you that your application has been unsuccessful. Consequently, will not be able to provide feedback.
We deliver this surplus food to charities and schools so they can provide healthy meals and help the most vulnerable in our society.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
SANE is looking for an enthusiastic Fundraising Assistant to join our friendly Fundraising and Marketing Team. This is an excellent opportunity for a graduate or early-career professional who wants to gain hands-on experience in the charity sector while supporting vital mental health work.
You will be supported to develop practical skills across fundraising administration, supporter care, database management and digital campaigns, while working alongside an experienced and collaborative team. The role offers real responsibility, varied tasks, and the chance to contribute ideas and grow your confidence in a professional charity environment.
We are looking for someone organised, detail-focused and positive, with a genuine interest in fundraising and a passion for improving mental health in the UK. If you are keen to learn, enjoy working with people and systems, and want to build a meaningful career, we would love to hear from you.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Are you a natural relationship-builder who is motivated by the impact your work can have? We are a young and vibrant charity that is dedicated to supporting those who have been bereaved by suicide.
We are looking for a Corporate Partnerships Officer to join our fundraising team. Reporting directly to our CEO, you will play a crucial role in helping us to grow our income and support more people.
This role is a 12-month placement from 1st April 2026 - 31st March 2027 funded by The Rank Foundation as part of their Time to Shine Leadership Programme (see below).
You will contribute to the charity's overall fundraising strategy by actively seeking, securing, and managing mutually beneficial corporate partnerships. It will involve preparing compelling proposals, cultivating relationships, and ensuring high standards of stewardship.
We would like to hear from you even if you don’t feel you have all the skills or experience mentioned in the accompanying job description but you do share our values and mission.
Time to Shine Leadership Programme
The Time to Shine Leadership Programme is aimed at those who are currently unemployed or underemployed and provides a unique opportunity to gain valuable experience within a charity as part of a 12-month work placement. It incorporates personal and professional development activities, including several residential events, as well as membership of the RankNet community and access to a mentor.
The key upcoming dates to be aware of are 28th April and 6th May for the programme launch - you will need to be available to attend these (travel expenses will be covered).
There is a link to find out more information in the accompanying job description.
The client requests no contact from agencies or media sales.
About the Role:
The Fundraising Engagement Officer will play a crucial role in building relationships, boosting community participation, and supporting fundraising initiatives for Kids Operating Room.
This position will concentrate on outreach, donor reporting, event coordination, and partnership growth across sectors, including universities, civic organisations, schools, and community groups.
Key Tasks and Responsibilities:
Centre for Global Operations (CfGO) Tours & Visitor Engagement
· Act as the primary host for CfGO tours, ensuring they are engaging and aligned with fundraising objectives.
· Manage tour logistics, including bookings, team and material preparation, and visitor follow-up, to include companies.
Community Fundraising & Engagement
· Respond to inbound community fundraising enquiries and provide stewardship to supporters.
· Develop fundraising packs, storytelling materials, and social media assets.
· Develop outreach for community events and fundraising initiatives.
· Build and maintain regional relationships with clubs, organisations, and faith groups.
· Track community fundraising pipeline and assist with income forecasting.
Universities & Student Engagement
· Represent Kids Operating Room at freshers’ fairs, university events, and student conferences.
· Build partnerships with societies, medical groups, and RAG committees.
· Coordinate guest lectures, student fundraising activities, and campus collaborations.
Rotary Clubs & Civic Organisations
· Organise and deliver presentations to Rotary clubs, church groups, and civic societies.
· Expand Rotary engagement across Scotland and develop district-level opportunities.
· Create a calendar of civic presentations and nurture ‘Civic Champions.’
Schools Outreach
· Organise & deliver assemblies and classroom talks to inspire student involvement.
· Support simple school fundraising activities such as sponsored events and bake sales.
· Develop and distribute a comprehensive ‘Schools Pack.’
Trusts & Foundations Research Support
· Update and expand research lists for trusts and foundations.
· Conduct initial prospect research and draft letters of intent or applications.
· Prepare briefing notes for meetings and identify fundraising opportunities at events.
Event Support
· Assist with KidsOR events, including breakfasts, civic engagements, and CfGO visits.
· Manage guest lists and represent the organisation at public events when required.
CRM & Administrative Support
· Log outreach activities and maintain accurate records.
· Pass warm community contacts to the Individual Giving Manager for stewardship.
· Track civic group calendars and manage follow-up cycles.
· Undertake reconciliation of CRM
· Apply for Gift Aid
· Writing thank you letters for donors
Reporting
· Support and develop the standardisation of reporting processes for trusts and foundations, including scholarship fund updates.
Necessary Skills and Attributes:
· Strong communication and presentation skills.
· Experienced in CRM Systems (ideally Raiser’s Edge).
· Ability to build and maintain relationships across diverse groups.
· Organised, detail-oriented, and capable of managing multiple projects.
· Passion for global health and charitable fundraising.
Putting life-saving tools in life-changing hands


The Role
Nottingham Contemporary is a leading centre of contemporary art in Europe, and among the largest spaces of its kind in the UK. We have an exciting vacancy for a Development Coordinator to join our dynamic and supportive Development team, to assist with securing funding for the future of our organisation. As Development Coordinator, you will support the Senior Development Manager and Director to achieve our ambitious fundraising strategy. You will be a pivotal member of the team, undertaking tasks across administration, research, project and events management, and high-level writing.
Your main accountabilities will include:
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Providing administrative oversight of key areas related to gaining income from a wide range of sources, including but not limited to trusts and foundations, individual donors, and corporate giving (including from commercial galleries).
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Researching, drafting and preparing timely project and funding report templates and reports.
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Supporting the Director and Senior Development Manager in strategically cultivating and stewarding individual donors, as well as corporate and strategic partners.
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Undertaking prospect research, including due diligence of individual donors, researching opportunities for funding through Trusts and Foundations, and identifying relevant local and national government grant schemes.
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Supporting the planning, drafting and submission of grant applications and funding reports, with the aim of leading on select applications and reports over time.
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Supporting the planning and delivering of a high-quality programme of supporter, VIP and external events.
The Person
This is an exciting opportunity to gain experience in fundraising for a renowned arts organisation, and we’re looking for someone who is proactive and enthusiastic for the challenge! Your ability to be adaptable, calm, and to manage a busy workload will be vital when administering bids, preparing reports, and researching donors and funding opportunities. A team player, you’ll enjoy working collaboratively and supportively with internal colleagues and external stakeholders. You’ll have excellent written and verbal communication, and your strong organisational and project management skills will come in handy when managing cross-team funding applications and organising events for donors, funders and prospects.
You don’t need experience in fundraising to apply to this role. We understand the benefit of other skills and experience, and are excited to hear from those with transferable skills such as high-level writing, project management, administration, research, events management, customer service or commercial sales. If you don’t meet all of the criteria but are interested in the role, please do consider applying.
Closing Date: Monday 9 February 2026, 10am
Interview Date: Monday 23 February 2026
The client requests no contact from agencies or media sales.
Role details
Start date: TBC
Salary: £42,225 pro rata (actual salary: £25,335 inclusive of £3,990 South East weighting)
Location: Hybrid with an expectation to be available for in person meetings in London
Working hours: Part time: 21 hours per week (job sharing)
Contract: Permanent
Annual leave: 30 days plus statuatory bank holidays (if full time). All Women in Prison staff also receive an additional 3 days of leave between Christmas and New Year.
Pension scheme: Women in Prison provides an auto-enrolment pension scheme with 5% contributions from the employer and 3% from the employee.
Job purpose
You will be joining Women in Prison’s new fundraising team which secures funding from a range of sources including individual donors, corporate supporters, and charitable trusts and foundations. This role will set the foundations for Women in Prison’s ambitious fundraising plans leading on securing gifts from trusts and foundations and ensuring that all secured grants are well managed and effectively reported on. The post holder will identify new funding opportunities and ensure these are assessed and responded to in collaboration with staff across the organisation.
Key Responsibility Areas:
1. Develop a trusts and foundations strategy for Women in Prison and ensure its implementation
2. Fundraising research, proposal writing and income generation
3. Donor reporting and administration
4. Build positive relationships with funders
For the full list of responsibilities, please download the recruitment pack.
To apply
Applications close: Thursday 22nd January 2026 at 9am
Interviews: TBC
To apply: Submit a CV and cover letter
If you require reasonable adjustments to support you during the application process, please contact the HR team on hr@wipuk .org.
We are happy to invest in developing the right person, so you are welcome to apply even if your professional experience does not fully meet the job description or person specification.
We particularly encourage applications from Black, Asian and minoritised women, and women who have personal experience of the criminal justice system.
In line with legal requirements and the nature of our work, this role:
- Is restricted to women only as a genuine occupational requirement
- Requires the right to work in the UK
- Is subject to a Basic DBS check
- Requires that the post holder is not automatically disqualified by (or can obtain a waiver from) the Charity Commission
Join Blue Cross as a Customer Care Officer and play a pivotal role in providing essential support and information to our supporters, clients, and the public.
As the compassionate first point of contact, you'll offer a listening ear, expert advice, and signposting services, ensuring that every interaction leaves a positive impact on those seeking assistance. This is a hybrid role with 2 days a week in our Burford office.
More about the role
In this role, you’ll provide advice, reassurance, and assistance to those in need of our services, with a particular emphasis on complaint management. Whether by phone, email, or other channels, you will ensure their concerns are addressed with empathy and professionalism.
Key responsibilities include:
· Handling complaints from service users with empathy, professionalism, and attention to detail.
· Documenting and investigating complaints and supporting timely resolutions.
· Responding in writing to enquiries and feedback across letters, email, and social media.
· Resolving enquiries and requests promptly, escalating complex issues where needed.
· Staying up to date with Blue Cross initiatives and campaigns to provide accurate information.
· Acting as a brand ambassador, promoting our mission and values in every interaction.
· Processing telephone donations accurately and compliantly.
· Supporting clients who may be distressed, both over the phone and face to face, with a calm, professional, and compassionate approach.
This role is pivotal in ensuring every interaction with Blue Cross leaves a positive impression, even when addressing concerns or complaints, and contributes to our mission of providing compassionate care to animals and their owners.
This role is a full-time position (35 hours per week), working Monday to Friday, 9am to 5pm.
About you
You’ll bring excellent communication skills and the ability to engage with a wide variety of people in a busy environment. Resilient and adaptable, you’ll be comfortable handling sensitive and emotionally charged conversations while maintaining professionalism and compassion.
Knowledge, skills, and experience
· Customer service experience within a busy office or call centre environment
· The ability to multi-task and demonstrable experience of responding to a high volume of telephone and email enquiries
· A calm, confident telephone manner
· Demonstrable resilience and experience of dealing with distressed and angry enquirers
· Excellent keyboard skills, knowledge of Windows and MS Office and the ability to learn and navigate multiple IT systems
· Experience of handling complaints
· Excellent communication skills, both written and verbal
· The ability to self-manage while working collaboratively as part of a team
· The ability to demonstrate understand and apply our Blue Cross values
Desirable knowledge, skills, and experience
· An understanding of basic animal welfare
· An understanding of confidentiality and the Data Protection Act
· Experience working with CRM or ticketing systems
· Previous experience of working in the charity/voluntary sector
Blue Cross benefits
Our people are the most important part of delivering our purpose. If it weren’t for their amazing efforts and commitment, we wouldn’t be able to make the difference that we do today. In return, we want to provide you with the best working environment we can.
With a wide range of perks aimed at enhancing your life both inside and outside of work, you'll
thrive in a supportive and rewarding environment.
Our generous benefits package includes:
· 38 days per year, increasing to 43 with service (including bank holidays). For part-time roles, holiday entitlement is calculated pro-rata.
· Pension scheme with enhanced employer contribution
· Life assurance
· Unlimited access to an employee assistance programme
· Programmes for physical and mental wellbeing support
· Free access to GP via MetLife
· Recognition scheme
· Annual volunteer days
· Claim for professional fees
· Charity worker discounts across a variety of retailers.
We want you to feel valued and supported throughout your career with us. For more details on our benefits and to see how we invest in our team, visit the 'Why Work for Us' page on our website.
We believe in a world where all pets enjoy a healthy and happy life with people who love them



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about making a difference in people's lives? Do you thrive in a dynamic, fast-paced environment? Are you ready to take on a role that impacts your community? We are currently seeking an enthusiastic and dedicated Independent Advocate to join our vibrant team in the bustling heart of Birmingham.
As an Independent Advocate, you will provide crucial support to vulnerable adults facing significant health and social care challenges. You will deliver a range of statutory advocacy services including Independent Mental Capacity Advocacy (IMCA), Independent Mental Health Advocacy (IMHA) and Care Act Advocacy. Your role involves delivering persuasive verbal and written representations on behalf of clients, collaborating with public and voluntary organisations, and taking directed actions to address client issues. This role demands flexibility, excellent communication, and the ability to handle sensitive information confidently.
Hours of Work: Full-Time: 37 hours, working between Monday to Friday 9am - 5pm
Location: Home based with travel around the Birmingham area.
(Applicants must live within the area; have a full driver’s licence and access to their own transport)
Salary: Starting Salary of £24,242.40 per annum
Contract type: Permanent
Independent Advocate Requirements:
Strong communication and time management skills to successfully work remotely.
Excellent IT skills, including the use of Microsoft Outlook, Word, and Excel, and the ability to learn software packages such as client management databases.
Attention to detail to ensure accurate recording of records and reporting to meet tight deadlines.
Desirable:
Previous experience in advocacy, information and advice, or a similar role within health, social care, or the voluntary sector.
Demonstrable experience working with vulnerable adults.
Working knowledge of public and voluntary organisations.
Benefits:
25 days annual leave + Bank holiday (Rising to 30 days after 5 years’ service) with the option to buy or sell up to 5 days leave + your birthday off as an additional holiday day after 1 years’ service!
Discretionary shutdown days at Christmas with up to 4 additional days leave.
1 Community Leave Day per annum.
Cash Wellbeing Healthcare Plan which covers Optical/dental/alternative therapy and more!
Auto enrolment Pension plan
Death in service cover.
Bike to work scheme.
Meet the Organisation: Who We Are and What We Do
At POhWER, we are committed to empowering individuals and enabling their voices to be heard. We provide advocacy and information services to support people in making effective decisions about their health and social care. Our team is dedicated to listening, exploring options, and taking action to meet our clients' best interests.
Think you are the perfect fit for this Independent Advocate role? Don't wait, click apply now!
Closing Date: 9AM, Friday 6th February 2026 (We reserve the right to close this vacancy early)
Interview Date: TBC
An Enhanced DBS check and National Offender Management Service vetting will be conducted for this position.
We're proud to support our colleagues from the armed forces signing the Armed Forces Covenant in August 2024.
Successful applicants will need to obtain business insurance for their own vehicle.
POhWER is committed to equality, diversity, and inclusion. We encourage applications from all backgrounds, cultures, and abilities, and particularly welcome candidates from groups currently underrepresented in our workforce. Our goal is to foster an inclusive environment where everyone feels valued and empowered to contribute. This includes, but is not limited to, people with disabilities, women, men, Black, Asian and other racially minoritised people, LGBTQ+ who are currently under-represented in our workforce.
To help embed inclusion for all, from day one, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee networks to support people from different backgrounds.
POhWER is an equal opportunities employer, holder of the Investors in People Silver award, and a member of the MINDFUL EMPLOYER scheme. We are a level 2 Disability confidence scheme employer, and disabled applicants who meet all the essential criteria will be guaranteed an interview.
The client requests no contact from agencies or media sales.
Contract: Permanent
Hours: 28
Location: London/Hybrid
Starting salary: £28,582 - £34,023 pro rata per annum inclusive of London Weighting (£35,725 - £42,529)
Closing date: 11 February 2026
Expected date of interviews: Week Commencing 16 February 2026
Job ref: VA 774
Freedom from Torture is the Winner of the Overall Award for Excellence and the top prize for Campaigns and Advocacy at the 2023 Charity Awards.
We have an exciting opportunity for a Data Selections Analyst
Would you like to join our award-winning organisation?
About the role
This Data Selections Analyst role sits within the Supporter Fundraising and Engagement team in the Fundraising and Communications Directorate. The post holder will manage day to day processes with the directorate’s databases, maintaining them, supporting users, building campaign data, ensuring compliance and developing it according to the organisational need. The role will play a key part in helping us to achieve our strategy and enables the team to effectively deliver their fundraising and engagement objectives, whilst ensuring data compliance.
About you
In return, we offer a competitive package, with a generous 30-day annual leave entitlement, and 6% employer pension contribution (minimum 1% employee contribution).
Freedom from Torture is committed to showing the salary for all advertised roles and not negotiating salaries for roles, in light of evidence that this contributes to structural inequality.
Our policy is that all appointments will be at the start of the salary range but successful candidates will have the opportunity to move up the scale over time. The progression up the salary range is reviewed on an annual basis and subject to affordability. For this role, the salary range is £28,582 - £34,023 pro rata per annum inclusive of London Weighting (£35,725 - £42,529)
To view the Job Description and Person Specification, please kindly see the attachment.
Please note a CV and a cover letter addressing the job description and person specification of the role are mandatory to be considered for the position.
Freedom from Torture is dedicated to healing and protecting people who have survived torture. We provide therapies to improve physical and mental health, we medically document torture, and we provide legal and welfare help. We expose torture globally, we fight to hold torturing states to account and we campaign for fairer treatment of torture survivors in the UK.
We campaign for national and global change, using evidence from our services and survivor voices to protect and promote survivors' rights and hold torturing states to account. We are proud to play a significant role in the global anti-torture movement. Survivors, active and empowered, are at the centre of all of our work.
Freedom from Torture is committed to its responsibilities under safeguarding, and expects all staff and volunteers to share this commitment. This post is subject to a satisfactory standard/enhanced DBS/PVG disclosure, as well as a need for full employment history and up to date employment references.
If enhanced DBS/PVG include
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.)
Freedom from Torture is an equal opportunity employer. People with lived experience of torture or asylum, from Black, Asian and minority ethnic backgrounds, LGBTQIA+ individuals and people with disabilities are strongly encouraged to apply.
We reserve the right to close the vacancy early if we receive a high volume of applications.
No agencies please.
ROLE PROFILE: Grants Wellbeing Worker
This is a fixed-term position until October 2026, with the possibility of
extension to March 2029, subject to continued funding.
Responsible to: Carers Accreditation & Grants Manager
Key Internal Stakeholders: Carers Hub Team Leads & Managers
Vale Unpaid Carers Hub
Training team
Finance team
Wider hub teams
External Stakeholders: Commissioners
Unpaid carers
Schools
Partner organisations
Responsible for: Volunteers
Location: Hybrid: Home and community based
Salary: £24,285.69 (pay review in April pending)
Hours of work: Full time: 37.5 hours per week
Monday – Friday, flexible between 8am – 7pm
Key Purpose / WHY?
To co-ordinate and develop TuVida’s grant programmes including.
• Carers Support fund – Financial Wellbeing Service Cardiff & Vale of Glamorgan
• Short Breaks Scheme – Bridgend
• Carers Trust Grants
delivering targeted financial education, support, and direct grants for unpaid carers in financial hardship or in need
of a short break. The service aims to address both immediate financial need and support long-term financial
resilience for carers.
Key Responsibilities / WHAT?
Service Delivery
• Act as the main point of contact for all financial wellbeing and grants-related enquiries.
• Conduct research to provide up-to-date information and practical guidance to help unpaid carers maximise
their income.
• Deliver benefits checks using Money Helper tools and support carers in navigating the welfare system.
• Provide tailored financial guidance, signposting to appropriate services, and assisting carers with benefits
and grant applications.
• Plan, prepare, and chair regular grant panel meetings, ensuring a fair and transparent process.
• Communicate grant decisions to carers and arrange timely award payments.
• Actively identify, engage, and support unpaid carers, including those from seldom heard or marginalised
communities.
• Support carers in articulating their financial goals and refer them to relevant services such as the Vale
Unpaid Carers Hub, Cardiff Independent Living Service or Bridgend Carers Wellbeing Service.
Monitoring and Administration
• Maintain accurate and timely records on TuVida’s CRM system, supporting monitoring and reporting
requirements.
• Oversee the grant budget in collaboration with the finance team, ensuring monthly reconciliation and robust
tracking of expenditure.
• Contribute to contractual reporting and outcomes tracking.
Awareness and Engagement
• Promote the service across social media, online platforms, and through outreach work, with a focus on
increasing access and income maximisation for unpaid carers.
• Represent the service at events such as Young Carers Action Day, Carers Rights Day, and Carers Week,
promoting carer awareness and increasing engagement.
Service Development
• Engage with stakeholders, carers, and community partners to review and shape the development of the
service.
• Actively contribute to team meetings, supervisions, and service reviews, sharing insight to improve
outcomes for carers.
• Operate within TuVida’s policies, including safeguarding, health and safety, equality, and diversity.
Culture
• Role model behaviour with volunteers and wider staff team consistent with the values of the organisation.
• Champion the rights and wellbeing of carers and those they support.
General
• To be committed to safeguarding and promoting the rights and welfare of carers and the people they care
for.
• To comply with the Code of Practice and Code of Conduct for employee.
• To contribute to the organisation’s public profile and influence / foster good relations with statutory and
voluntary bodies.
We are an organisation led by our culture and values. Our expectation is that all employees will adhere to
behaviours that demonstrate these values in everything they do and all decisions they make. No matter what role
an employee holds in the organisation, we expect them to operate with compassion for our customers and for each
other; to fiercely protect and promote the brand and the reputation of the organisation; and to work in a spirit of
openness and trust…always challenging practice or behaviour that compromises the reputation or values in any way.
Vision Values
A society where every
person who is ill or
disabled and every
carer can live well and
enjoy life
Pioneering – we will continuously try new approaches and ideas, challenging the
status quo.
Uncompromising – we will do what we say we are going to do and when we are going
to do it.
Compassionate – we are committed to enabling people to have choice over their care
and support.
Person Specification
Essential Desirable
Qualifications • A good standard of general
education, with a commitment to
continual professional
development
Experience • Experience of partnership working
with multiple organisations which may
include education, local authority,
health boards and the third sector.
• Experience of social care issues and
knowledge relating to Adults and
Children’s Services provision,
including the private and third sector.
• An understanding of the needs of
carers (young and adult carers),
people with a disability, dementia,
mental health, substance misuse and
people experiencing illness.
• Experience of working with
professionals, including private and
third sector.
• Previous experience of working with
unpaid carers and their families
• Previous experience of working with
Information Advice and Guidance
services
Skills & abilities • Excellent verbal and written
communications skills.
• Ability to manage and work within a
limited budget.
• Must be able to meet deadlines
effectively.
• Ability to gather and collect data and
information, prepare reports.
• Able to demonstrate the ability to
think innovatively and to not accept
the status quo.
• Able to demonstrate an ability to
assimilate and understand
information to provide the correct
advice and information quickly and
accurately.
• Excellent recording skills including
the use of ICT within the workplace
(i.e., Microsoft Office, Outlook)
• Good working knowledge of
Microsoft Excel
• Excellent networking skills.
• Previous experience of using CRM
e.g., Charitylog or upshot etc.
• Research skills.
• Ability to communicate in Welsh.
Personal qualities • Self-aware and able to articulate your
own values, strengths and limitations
can identify own emotions and
prejudices and how these affect
decisions and behaviour.
• Reliable and consistent.
• Able to acknowledge mistakes and
use them as learning opportunities.
• Able to manage stress and pressure
and how this may impact on others
around them.
• Ongoing personal and / or
professional development.
Knowledge • A knowledge of and a commitment to
equal opportunities.
• Knowledge and understanding of
relevant legislation for health and
social care.
Other • Willing to be flexible with their hours
of work and willing to work outside of
normal office hours when required,
including occasional weekend work
when the service needs require.
• Commitment to the values of TuVida.
• Current driving licence and access to
a vehicle for work purposes
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Hybrid working – London based (1–2 days per week in Head Office, plus occasional external meetings)
About the role
St Giles is entering an exciting new phase with an ambitious Voluntary Fundraising Strategy for 2026–2029. We are looking for a talented and driven Fundraising Manager to play a central role in delivering this strategy and helping us:
- Diversify our income generation model
- Increase voluntary income by 15% across restricted and unrestricted funding
This role has a strong focus on Trusts & Foundations, Individual Giving and Legacy, with responsibility for managing and growing income across these streams. You will be an excellent relationship builder, confident engaging senior stakeholders and equally comfortable writing high-quality funding applications for five and six-figure grants.
You will manage a fundraising income budget of approximately £2.2m, working collaboratively across teams to maximise impact and income.
Key responsibilities
Trusts & Foundations
- Lead on Trusts & Foundations applications and relationship management, working with the Trusts & Foundations Officer and Head of Voluntary Fundraising to raise £2m per year
- Develop and deliver high-quality written applications, presentations and pitches for 5, 6 and 7-figure funding opportunities
- Provide excellent stewardship to funders, including reporting, meetings, visits and events
- Coordinate internal and external stakeholders to produce strong funding bids
- Work collaboratively with frontline teams to develop service delivery models and budgets
- Identify innovative ways to grow unrestricted income
Individual Giving & Legacy
- Manage and deliver the Individual Giving and Legacy strategy
- Grow income through single and regular giving appeals
- Work with the Communications team to develop and launch two national or local fundraising appeals per year
- Identify and engage Ambassadors and Patrons to increase reach and impact
Campaigns, systems & finance
- Manage appeals, campaigns and events raising £200,000 per year across Individual Giving, Appeals and Legacy
- Maintain accurate records and reporting using ETapestry, ensuring GDPR compliance
- Manage multiple fundraising platforms (e.g. Enthuse, PayPal Giving, Payroll Giving) and continuously improve systems and processes
- Work closely with Finance to set, monitor and review budgets
Organisational responsibilities
- Uphold confidentiality, data protection and IT security policies
- Promote equality, diversity and inclusion across all areas of work
- Demonstrate commitment to St Giles’ lived experience approach and values
- Support sustainable and environmentally responsible working practices
- Represent St Giles at fundraising and community events
About you
Experience & knowledge
- At least two years’ experience working in a charity fundraising environment
- Proven track record of securing and/or managing five-figure grants
- Experience managing fundraising databases
- Experience planning and delivering fundraising appeals
- Strong understanding of fundraising regulations, GDPR and best practice
- Knowledge of anti-discriminatory working practices
Skills & abilities
- Excellent relationship-building and stakeholder engagement skills
- Outstanding written and verbal communication skills
- Ability to write compelling, audience-focused applications and reports
- Highly organised, proactive and able to work to deadlines
- Strategic thinker with creative ideas to engage donors
- Strong IT skills, including Word, Excel, Teams, PowerPoint and Canva
Personal qualities
We are looking for someone who is kind, flexible, empathetic and collaborative. You will contribute to creating an inclusive, safe and empowering workplace where people feel valued and supported.
You will also:
- Show commitment to the long-term success of St Giles
- Be adaptable and willing to take on ad hoc tasks when needed
- Act with integrity and professionalism
- Demonstrate a positive attitude towards lived experience models
- Respect and champion the values and ethos of St Giles
Our values
- Positively – Empowering
- Persistently – Supportive
- Flexibly – Creative
- Proactively – Empathic
- Actively – Inclusive
- Clearly – Communicating
Closing date: 4 February 2026
Interview Date: 12 February 2026
A Basic DBS check is required for this role.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.
We are an equity and inclusion-confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
We help people held back by poverty, unemployment, the criminal justice system, homelessness, exploitation and abuse to build a positive future.
Trusts and Grants Manager
As Grants and Trusts Officer, you’ll play a key role in powering the Youth Zone’s mission to give thousands of young people somewhere to go, something to do and someone to talk to.
As an equal opportunities’ employer, the organisation welcomes applications from under-represented groups; in particular from Black, Asian, Mixed Race and other ethnically diverse individuals, people with disabilities, and members of LGBTQ+ communities. The dedicated Equality, Diversity and Inclusion Group, with support from the Senior Leadership Team, is actively promoting and advancing diversity and inclusion, ensuring a culture where everyone can be themselves and thrive.
Position: Trusts and Grants Manager
Location: Hybrid working, with 1 day a week at Horizon Youth Zone, Grimsby.
Salary: £30,000 - £34,000 pro rate (actual Salary £18,000 - £19,200)
Contract: Permanent
Hours: Part-time, 22.5 hours per week.
Benefits: Workplace Pension, Free gym access, Access to Onside’s Talent Academy, bespoke training and mentoring, Access to the employee assistance programme, 33 days holidays (inclusive of bank holidays), Birthday holiday leave.
Closing Date: 09.00 am Monday 23rd February 2026
First Interviews: Thursday 5th March 2026
Young People Panel: Tuesday 10th March 2026
About the Role
This is a dynamic and rewarding role at the heart of the Fundraising Team, where you’ll help generate over £1.4 million each year to keep the Youth Zone running. You’ll lead on writing compelling bids and funding proposals that unlock both unrestricted income and targeted project support – from mental health to employability to sports and creative programmes.
You’ll have access to a wealth of impact data, real stories, and a ready-made case for support and you’ll be encouraged to bring your creativity, energy and ambition to every application. You’ll collaborate with an experienced, passionate team and be supported by the Head of Fundraising & Communications, the CEO, and a dedicated Board of Trustees who believe deeply in what we do.
About You
You’ll need to be a strong communicator and natural storyteller, someone who can clearly articulate why Youth Zones matter and inspire funders to get behind the charity.
You will have experience of:
- Writing successful funding applications or proposals, ideally in the voluntary or public sector, securing four- and five-figure gifts from trusts, foundations, or statutory sources.
- Managing a fundraising pipeline or prospect list, from initial research through to application and stewardship, using a CRM system such as Salesforce to track progress and outcomes
- Collaborating across teams, particularly with delivery, finance, or impact colleagues, to gather information and develop compelling bids grounded in real-world delivery.
- Producing high-quality donor reports, meeting deadlines and exceeding expectations through clear narrative, data, and case studies.
- Representing an organisation externally, such as at funder meetings, events, or presentations, with confidence and professionalism
If you’re a strategic thinker, a persuasive writer and a team player ready to make a real difference, we want to hear from you!
About the Organisation
This is a brand-new locally run youth charity, set to provide thousands of young people with the opportunity to have fun, make new friends, try something new and feel safe. With community centric values and located in the heart of Grimsby, it will be an inspiring place for young people aged 8 – 19, and up to 25 for those with additional needs, to enjoy their leisure. The building is due to be completed in 2025.
The charity recognises that the workforce is under-represented in certain areas and are committed to addressing this. Therefore, they actively encourage applicants to submit anonymous applications; in practice this means removing your name and email address from your CV and cover letter. The HR Lead will have these details from your submission, but they will not be available to the selection panel when they are considering your application.
The charity is committed to the safeguarding of young people. In accordance with their Child Protection and Safeguarding procedures, this position requires a basic DBS check.
Other roles you may have experience of could include Trusts and Grants Manager, Trusts Manager, Grants Manager, Trusts and Grants Officer, Trusts and Grants Lead. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Turtle Key Arts – London (Lyric Hammersmith)
Turtle Key Arts is seeking an experienced and motivated Development Lead to join our small, dynamic team. This new role will be central to delivering our fundraising strategy, building on our long-standing reputation as creative producers of ground-breaking inclusive arts projects.
Working 3 days a week alongside the CEO, Artistic Director and Trustees, you will:
- Lead on fundraising across trusts & foundations, corporate and individual giving
- Build relationships with funders and partners to secure new multi-year income
- Strengthen donor stewardship and embed a culture of philanthropy across the charity
- Enhance our fundraising systems and communications (Donorfy CRM)
- Advocate for Turtle Key Arts and our mission of delivering inclusive arts for underrepresented communities
We are looking for someone with:
- A successful track record in fundraising for arts/charities
- Target driven
- Excellent writing and relationship-building skills
- Confidence managing multiple priorities in a small team
- A commitment to inclusion and access in the arts
Contract: Part-time, 3 days per week (fixed-term, 3 years with ambition to extend subject to funding)
Location: Lyric Hammersmith Theatre, London W6 0QL
Salary: £45,000 per annum, pro rata
Start date: April 2026 (exact start date negotiable)
Turtle Key Arts produces and devises original, ground-breaking art to entertain and inspire
The client requests no contact from agencies or media sales.
ROLE PROFILE: Carers Wellbeing Worker
Responsible to: Services Manager/Senior Wellbeing Worker
Key Internal Stakeholders: Bridgend Carers Wellbeing Team
Engagement teams
Finance team
Wider hub teams
External Stakeholders: Commissioners
Unpaid carers
Partner organisations
Responsible for: Volunteers
Location:Hybrid: Home, office and community based
Salary: £24,285.69 pro rata
Hours of work: This role is permanent, of 16 hours per week.
Monday – Friday, flexible between 8am – 7pm
Key Purpose / WHY?
The Carers Wellbeing Worker will support unpaid carers across Bridgend to establish ‘What Matters’ to them and provide bespoke, person-centred information, advice and guidance to those accessing our services, including, one 2 one support, group work and activities, as well as signposting and referring to relevant agencies for additional support including working with the unpaid carer to complete a proportionate carers assessment to help them on their caring journey.
Working with the senior Carers Wellbeing worker to develop and deliver of a targeted outreach support programme, building on existing partnership working and connecting carers to community resources, preventing the need for escalation to statutory services.
Key Responsibilities / WHAT?
-
To be the key contact for all enquiries around the Bridged Carers Wellbeing Service, including monitoring referrals, Bridgend Carers Wellbeing inbox, telephone or online enquiries and referrals through WCCIS.
-
To identify, engage with and support individuals who may be in an informal unpaid caring role including carers from seldom heard groups.
-
To work with unpaid carers and assist them to articulate ‘what matters to them’, their desired outcomes and signpost / refer individuals to relevant support service to enable them to achieve those outcomes within their own communities.
-
Undertaking proportionate carers assessments and reviews – identifying areas of need or change and producing support plans, to achieve outcomes that support the carer to become self-reliant and build a network of support.
-
To deliver a regular programme of outreach and engagement events, taking Bridgend Carers Wellbeing services into the community and working in partnership with carers support services. Feeding back suggestions and ideas to the Senior Carers Wellbeing worker to support development of targeted outreach across Bridgend.
-
To work with key stakeholders including Bridgend Council, Cwm Taf Morgannwg University Health Board, Third Sector, and other external organisations across Bridgend, in a professional manner.
-
Accurate and timely recording and reporting on CRM to support with monitoring requirements.
-
The post holder will be expected to be flexible, responsive to change and can organise their own workload daily and to support the demands imposed by the service.
-
Support the promotion and marketing of Bridgend Carers Wellbeing services and other carers support services.
-
Promoting Carer Awareness through events such as Young Carers Action Day, Carer’s Rights Day and Carer’s Week.
-
To adhere to the requirements of Data Protection Legislation and Information Security and Confidentiality policies and procedures.
Volunteer management, workforce planning and development
-
Lead by example to build a culture of trust, engagement, learning and continuous improvement to enable staff & volunteers to act as effective ambassadors for the organisation and its services.
Service Development
-
Involving, engaging, and consulting with carers to contribute and evaluate current services and shape future services.
-
Making individual contributions in staff meetings, supervisions, observations, and reviews, to improve carers health and wellbeing.
-
Work within TuVida’s policy framework including safeguarding, health and safety standards and equality and diversity.
Culture
-
Role model behaviour with volunteers and wider staff team consistent with the values of the organisation.
General
-
To be committed to safeguarding and promoting the rights and welfare of carers and the people they care for.
-
To comply with the Code of Practice and Code of Conduct for employee.
-
To contribute to the organisation’s public profile and influence / foster good relations with statutory and voluntary bodies.
We are an organisation led by our culture and values.Our expectation is that all employees will adhere to behaviours that demonstrate these values in everything they do and all decisions they make.No matter what role an employee holds in the organisation, we expect them to operate with compassion for our customers and for each other; to fiercely protect and promote the brand and the reputation of the organisation; and to work in a spirit of openness and trust…always challenging practice or behaviour that compromises the reputation or values in any way.
Vision
Values
A society where every person who is ill or disabled and every carer can live well and enjoy life
Pioneering – we will continuously try new approaches and ideas, challenging the status quo.
Uncompromising – we will do what we say we are going to do and when we are going to do it.
Compassionate – we are committed to enabling people to have choice over their care and support.
Person Specification
Essential
Desirable
Qualifications
-
Level 3 Health and Social Care – or willing to work towards
Experience
-
Experience of social care issues and knowledge relating to Adults and Children’s Services provision, including the private and third sector
-
An understanding of the needs of carers (young and adult carers), people with a disability, dementia, mental health, substance misuse and people experiencing illness
-
Experience of working with a wide range of groups and organisations.
-
Experience of multi-disciplinary working across health and social care partners
-
Previous experience of working with unpaid carers and their families
-
Previous experience of working with Information Advice and Guidance services
Skills & abilities
-
Excellent verbal and written communications skills
-
Ability to manage and work within a limited budget.
-
Must be able to meet deadlines effectively.
-
Ability to gather and collect data and information, prepare reports.
-
Able to demonstrate the ability to think innovatively and to not accept the status quo.
-
Able to demonstrate an ability to assimilate and understand information to provide the correct advice and information quickly and accurately.
-
Excellent recording skills including the use of ICT within the workplace (i.e., Microsoft Office, Outlook)
-
Previous experience of using CRM e.g., Charitylog or upshot etc.
-
Previous experience using WCCIS.
-
Experience of presenting information to groups of people
Personal qualities
-
Self-aware and able to articulate your own values, strengths and limitations can identify own emotions and prejudices and how these affect decisions and behaviour.
-
Reliable and consistent
-
Able to acknowledge mistakes and use them as learning opportunities.
-
Able to manage stress and pressure and how this may impact on others around them
-
Ongoing personal and / or professional development
Knowledge
-
A knowledge of and a commitment to equal opportunities
-
Knowledge and understanding of relevant legislation for health and social care
Other
-
Willing to be flexible with their hours of work and willing to work outside of normal office hours when required, including occasional weekend work when the service needs require.
-
Commitment to the values of TuVida
-
Current driving licence and access to a vehicle for work purposes.
Membership Growth & Engagement Manager (Direct Debit Membership)
Job details:
- London (Hybrid / Field-based across Greater London)
- Fundraising & Membership Growth
- Fixed-term: 12 months with opportunity to renew, dependant on performance.
- Salary: £40,000
Who we are:
We want to create a world filled with wildlife, and we do this through pioneering community engagement and Rewilding Our Future. For us, rewilding is about rewilding people as well as rewilding nature, reconnecting communities to the natural world and restoring functional ecosystems through habitat restoration and species reintroductions.
From our work to reintroduce beavers to London for the first time in 400 years, to restoring river catchments with water voles, we focus on interventions that create real ecological change on the ground. We support landscape-scale recovery too, from bringing back iconic species such as white storks and working on wider habitat restoration across East Anglia.
The need
To grow Citizen Zoo sustainably, we need to grow our secure unrestricted income. Our monthly, direct debit membership currently brings in around £10k per year, and we’re aiming to grow this towards £60K per year within the first 12 months (or 1,000 equivalent members), through improved digital acquisition, better retention, and a strong on-the-ground recruitment presence across London.
Who you are
You are an adaptable, entrepreneurial fundraiser/marketer who loves turning public interest into long-term support. You are equally comfortable improving a digital join journey and writing supporter comms, and getting out in the field, setting up a stand at events, speaking to the public and signing people up to monthly direct debits. You thrive working independently, you’re confident working to targets, and you use data to learn fast and improve performance. You’re motivated by building something that compounds: a membership base that grows every month and funds rewilding for years to come.
The Team & The Role
We’re a not-for-profit social enterprise with a team who mostly work from home in London. You’ll work as part of this remote team from home, our shared desk spaces in central London, and out on the ground at events, partner venues and project sites across the city and beyond. You’ll work closely with delivery and communications colleagues to turn audiences (visitors, volunteers, event attendees, online supporters) into loyal members, and ensure members receive a positive, joined-up experience that retains them long term.
What you’ll do
You will own and deliver a data-led membership growth plan that increases acquisition, improves retention, and grows member value (including upgrades from £3 → £5/month over time). You’ll sharpen Citizen Zoo’s membership proposition so it clearly connects supporters to our impact, and you’ll turn that into campaigns and activity that consistently convert interest into monthly direct debits.
Digitally, you’ll create and optimise the online join journey (landing pages, forms and messaging) and run recruitment activity across email and social. You’ll work with agency partners to plan and launch Meta and/or Google campaigns, shape and iterate creative, manage a monthly marketing budget, and improve cost-per-join and conversion rates through ongoing performance monitoring.
For retention, you’ll build joined-up supporter journeys from welcome/onboarding through impact updates, renewal/retention thorough engagement and exclusive membership offerings, upgrade prompts and lapsed reactivation. You’ll use segmentation and insight to keep communications relevant, strengthen the member experience, and reduce churn.
On the ground, you’ll lead in-person recruitment across Greater London at events, fairs, community days and partner sites, setting up an effective stand, engaging the public, and signing people up to direct debit. You’ll keep improving the recruitment “kit” (scripts, FAQs, signage, QR codes and follow-up journeys) and coordinate volunteer/colleague support when needed.
Ideal candidates will also focus on lifetime value (LTV) of supporting members and as such be able to work towards an appropriate cost-per-acquisition target (CPA).
Minimum requirements
- Full UK driving licence (hard requirement), candidates will not be considered without one (please ensure you list this on your CV).
- Demonstrable experience growing income or supporters through membership, regular giving, direct marketing, subscriptions, fundraising, or performance marketing.
- Experience delivering campaigns across digital channels (email/social), and using data/insight to improve results.
- Confidence in communicating with the public, including proactively starting conversations and handling objections.
- Strong organisational skills and ability to manage multiple workstreams independently.
- Willingness to travel across Greater London and work occasional evenings/weekends (time off in lieu provided).
Preferred requirements
- Experience managing a membership scheme (acquisition + retention) with clear performance targets.
- Experience using a CRM or ticketing/membership platform (e.g., Hubspot, Salesforce, Spektrix, Tessitura or similar).
- Experience running or supporting face-to-face fundraising/membership recruitment at events.
- Experience managing external suppliers (design/print/digital) and working with paid social agencies.
- Understanding of GDPR-consistent supporter communications and supporter care best practice.
Success measures (first year)
In your first 12 months, success will look like building a repeatable membership growth engine that consistently brings in new direct debits through a combination of digital campaigns and in-person recruitment, while improving retention so income compounds over time.
You will be expected to help grow membership income from around £10k/year towards £60K/year, supported by clear monthly targets, a functioning reporting dashboard, and evidence-based optimisation of messaging, channels, and supporter journeys. You’ll also put in place a retention programme that reduces churn and increases lifetime value, so membership becomes a reliable, scalable source of unrestricted funding for Citizen Zoo’s rewilding work.
Working Hours
At Citizen Zoo we have standard working hours from 09:00–17:30, but team members can start earlier or later if agreed with your line manager. This role will require occasional evening and weekend work, particularly around events and recruitment opportunities, and this is given back as time off in lieu.
Location
Must be able to travel regularly across all of London, and across other parts of Greater London, to deliver events and recruitment activity.
Benefits
In return for your enthusiasm and expertise, we’ll reward you with a competitive salary and an enviable range of benefits including 24 days holiday a year (with the option to buy more days) that rises by one day per year of service after your initial 5 years at Citizen Zoo, as well as pension and life assurance.
Perks
Subsidised gym membership, social events and parties, and a day off for your birthday. We’re proud to offer progressive and flexible working practices designed to give you the work-life balance you need.
Application Timelines & Deadline
- Please submit your application by 23:59 on 15th Feb
- Review week: From 16th to 22nd Feb
- Invitation to Interview: by Friday 27th Feb
- Interviews: Friday 6th March