Head of support services jobs

About the team

The Philanthropy Team raises income for Impetus and for Impetus partner charities. The team consists of 15 staff. Impetus has an annual income of c.£11 million which we are looking to grow significantly within the next few years. The team is led by two Directors of Philanthropy and Partnerships. 

The Philanthropy Team works with major donors, corporates and grant making trusts, as well as collaboratively with colleagues across the organisation to ensure we make a compelling case to generate new financial commitments and wider support for our work. The team also deliver a high-quality engagement programme of volunteering and pro bono for Impetus’s corporate supporters.   

Impetus is driven by a shared belief in tackling the barriers that hold back young people from disadvantaged backgrounds in education and employment. Alongside investing extensive financial and non-financial support in our charity partners through our Investment Team we also seek to influence decision makers to design and implement evidence led policy and direct new resources to get young people the support they need through our Public Affairs team. We are resolutely focused on outcomes, driven by quality evidence.

You would be joining a team that is passionate, ambitious, determined and warm. We care deeply for our colleagues, our charity partners and the young people we serve. 

About this role

The Engagement Manager is an experienced professional who plays a key role in supporting donor engagement across all Impetus donors, enabling the team to provide best practice and high-quality donor stewardship and a platform for the renewal of key philanthropic gifts.

The Engagement function is responsible for pro bono and volunteering. Reporting to the Head of Engagement, the Engagement Manager is responsible for supporting the successful delivery and continuous improvement of the volunteering programme, ensuring it delivers high-quality opportunities, contributes to agreed KPIs and evolves in line with the needs of funders and the organisation. 

The postholder will account manage key relationships with mid-level supporters and internal stakeholders, working across teams to deliver meaningful and well-coordinated engagement opportunities. They will contribute to identifying and developing new opportunities for the volunteering and pro bono programmes that respond to funder interests and portfolio needs. 

In addition, they will manage relationships with mid-level pro bono supporters, taking them through the full pro bono journey from project matching and onboarding through to stewardship and ongoing support.

This is a cross-functional role that collaborates closely with the Investment team, wider Philanthropy team, Public Affairs team and other stakeholders to ensure a consistent and excellent donor experience.

Key responsibilities

Volunteering programme  

• Account manage relationships linked to volunteering across corporates, individuals and grant-making trusts, ensuring engagement is maintained and escalating strategic issues or risks where appropriate.
• Support or lead meetings, alongside fundraising account managers where appropriate, with funders to understand their volunteering interests and contribute to the development of suitable engagement opportunities.
• Support account managers in ensuring consistent donor engagement throughout annual giving cycles, including tracking, reporting, and communications.
• Contribute to the development of the volunteering function to ensure the programme offers a range of high-quality opportunities suitable for different funder types and aligned to organisational priorities.
• Identify and suggest new volunteering opportunities based on charity needs and funder interests, working with the Head of Engagement to ensure strategic alignment across the programme.
• Lead delivery of the mentoring programme within agreed plans and frameworks.
• Where necessary, support delivery of the volunteering programme (i.e workshops), ensuring it delivers high-quality engagement activities, contributes to agreed KPIs and continues to develop in response to organisational and funder needs.
• Build and manage effective working relationships across the Investment team, Philanthropy team and other stakeholders to ensure volunteering opportunities are well scoped, coordinated and delivered effectively.
• Work with the Head of Engagement to coordinate needs across the Engagement team, liaise closely with the Investment team and portfolio contacts, and plan and deliver a high-quality programme of volunteering opportunities.
• Ensure communications with donors and external partners are clear, timely, compelling and aligned with agreed messaging.
• Line manage the Engagement Officer, providing support, guidance and oversight to enable effective delivery. Where necessary, lead volunteering delivery sessions when cover is required.
• Maintain accurate and up-to-date records in Salesforce, including pipeline activity, reporting and key relationship updates.

Pro Bono programme 

• Support the identification, prospecting and conversion of new pro bono supporters, aligned with the needs of portfolio charities and Impetus, including attending meetings with prospective supporters.
• Manage relationships with mid-level pro bono funders, supporting delivery across the full engagement process from identifying suitable projects and matching opportunities through to onboarding, delivery and stewardship.
• Work with the Head of Engagement, internal teams and charity partners to scope projects and support matching pro bono funders to suitable opportunities.
• Support the onboarding and ongoing management of pro bono partners, ensuring clear communication and a high-quality supporter experience.
• Monitor the progress and quality of pro bono projects, gather feedback and identify improvements to strengthen delivery and impact.
• Maintain accurate and up-to-date records in Salesforce, including pipeline activity, reporting and key relationship updates.

Other

• Support the development and implementation of efficient processes and systems within the Philanthropy team, with a focus on consistency and effectiveness.
• Work in line with best practices and agreed processes, policies and standards across all engagement activities.
• Share insights and learnings internally and externally to support continuous improvement.
• Work in line with Impetus’ strategy, policies, and procedures.
• Attend and support delivery of Impetus events as needed.
• Support the Philanthropy team as required with ad hoc duties.
• Provide cover for aspects of the Head of Engagement role when required.
• Represent the Philanthropy team in cross-functional projects and working groups, contributing to delivery and collaboration.
   

Person specification

Essential

• Experience of delivering or managing successful engagement, volunteering or fundraising activities, including tracking performance against objectives or KPIs.
• Familiarity with the fundraising landscape, including a good understanding of the corporate donor marketplace.
• Strong account management experience, including managing external partners or funders and building effective relationships across internal teams.
• Experience managing across the donor lifecycle, and  identifying and developing opportunities that meet stakeholder needs.
• Experience of developing opportunities for diverse stakeholders.
• Ability to understand and communicate complex ideas and information, including Impetus model.
• Experience working with skilled volunteers or pro bono partners, including supporting relationships through the full lifecycle from scoping or matching through to delivery and stewardship.
• A collaborative working style, comfortable working across teams with a commitment to working in a collaborative and inclusive way to achieve shared objectives.
• Experience of managing and developing staff, including setting clear objectives, providing regular feedback and creating development opportunities. Able to adapt management style to support colleagues at different levels of seniority and experience.
• Excellent written and verbal communication skills.
• Experience delivering workstreams or programmes within agreed plans and KPIs.
• Strong project management skills with the ability to devise donor engagement plans and use project/account plans, budgets, and other financial information.
• Excellent organisational skills with the ability to manage competing priorities and manager a busy and varied workload.
• Ability to look beyond own area of expertise and be pro-active and creative in problem solving.
• Ability to make operational decisions and escalate strategic issues where appropriate.
• IT proficiency, including Microsoft Office and CRM systems (e.g., Salesforce).
• A commitment to Impetus’ mission.
• A commitment to equality, diversity and inclusion.
• Knowledge of the sector – education and employment.
• Knowledge and understanding of the needs of a young person, charities, and corporates.
• Experience of working with young people.

About Impetus

At Impetus, our focus is on helping young people achieve positive education and employment outcomes to increase their chance of leading fulfilling and successful lives, irrespective of their background.

We tackle the three most difficult challenges that affect a young person’s ability to succeed in life in Britain today:

• Lost learning through absence, suspensions, exclusions from school
• Stagnation in education attainment outcomes, which means many are missing out on key qualifications like GCSE English and maths
• The large numbers of young people out of education, training and employment

We use our deep expertise and high calibre networks to give the best non-profits working in these sectors the essential ingredients to have a real and lasting impact on the young people they serve.

Through a powerful combination of long-term funding, direct capacity building support from our experienced team and our pro bono partners, alongside research and policy influencing to drive lasting systems change, we work towards a society where all young people can thrive in school, pass their exams and unlock the doors to sustained employment, for a fulfilling life.

We are resolutely focused on outcomes and impact, driven by quality evidence.

You would be joining a team that is passionate, rigorous, determined, creative and warm. We care deeply for our colleagues, our portfolio partners and the young people we serve.

Impetus is a registered charity and our charity number is 1152262.

Our Values

In 2022 the Impetus staff agreed the following set of Values to act as our guiding principles as an organisation and help us to remain focused on achieving our mission to support young people from disadvantaged backgrounds.

We are brave and curious

We are bold and brave in our pursuit of better outcomes for young people. We lead with curiosity and stay open to new perspectives. We support one another to take considered risks and learn together.

We bring high trust, high challenge

We build strong, long-term relationships through honesty, kindness, integrity, and respect. We create the space for open, constructive challenge, where colleagues, partners and supporters feel safe to speak up, hold each other to account, and bring their best in pursuit of our mission.

We are evidence led and results driven for young people

We pursue excellence for the young people we work with, are wholly committed to better outcomes, unapologetically results driven, and accountable for our actions.

We thrive through diversity

We seek to embed diversity of thought, background and experience in every aspect of our work. We are open, thoughtful and proactive in better understanding and challenging our assumptions to better deliver the change we seek.

We always seek collaboration

We will not succeed alone. We seek meaningful, productive partnerships with others to achieve our mission and drive systems change for young people.

Our commitment to equality, diversity and inclusion

We believe that a diverse workforce leads to an organisation that is more open, creative and gets better results.

We want our team at Impetus to represent the diversity of the people and communities we serve. We also want our team to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop.

We want to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential employees may need to in order to be successful.

We recognise the importance of a good work/life balance. We do everything we can to accommodate flexible working, including working from home, working part-time job shares and other arrangements.

Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore.

Impetus is an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of age, disability, gender reassignment, marriage and civil partnership, race, religion or belief, sex and sexual orientation. We value diversity and welcome applications from people of all backgrounds.

Our employee benefits

Impetus appreciates the invaluable contribution made by all employees and wishes to encourage and reward loyalty, motivation and experience. We therefore offer a range of benefits and policies which aim to assist employees during various stages of their lives and careers. For more information on these, please download the job information pack from our website.

How to apply

Please click on the "Apply for this job" button.

You will need to:

• Complete the online form (including the equal opportunities monitoring form).
• Upload a comprehensive CV and supporting statement.

The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification.

You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.

As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at interview stage.

The deadline for applications is Sunday 23rd August 2026, 11:59pm.

Interviews:

1st Interviews will take place on w/c 31st August 2026.

2nd Interviews will take place on w/c 7th September 2026.

You will also be required to provide proof of your eligibility to work in the UK.

Personal Data

Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.

Head of Finance

Head Office, Southampton, Hampshire

37 Hours per week, Full time

(Flexible working will be considered)

Permanent

Salary: £50,000 - £60,000 per annum (depending on experience)

About Us

This is an exciting opportunity to join a dynamic Charity and Housing Association.  The Society of St James (SSJ) has been working in Hampshire for over 50 years, delivering high impact, person-centred, accommodation services to adults and young people experiencing homelessness, problematic substance use and mental health problems. We believe that every person is of worth and we are prepared to take risks to house and support the most at risk and socially excluded members of society.

The Impact You'll Make

As our Head of Finance, you will you will drive the strength, integrity, and efficiency of our financial operations. Reporting directly to the CFO, you will hold day-to-day responsibility for all finance matters across the organisation. You won't just oversee numbers from afar—you will directly enable life-changing frontline services by ensuring financial integrity, robust budgeting, and clear risk management.

While this is a key leadership post involving board reporting and team management, our structure means you will also enjoy a hands-on approach. You will lead a dedicated team, act as a trusted business partner to senior operational managers, and manage your own suite of core finance projects to build a modern, progressive finance function.

Who We're Looking For

We are seeking a collaborative, forward-thinking finance professional who brings both technical excellence and strong leadership skills. You should possess significant accounting experience, formal accounting training, and a strong background in managing individuals or teams.

Because SSJ operates in a fast-changing environment, we need an approachable leader who can seamlessly translate complex, technical financial information into clear insights for non-financial colleagues. You will thrive here if you are passionate about process improvement, love developing people, and care deeply about supporting staff who are making a real difference to vulnerable people. A genuine alignment with our core values—Respect, Response, and Recognition—as well as a commitment to equity, diversity, and safeguarding, is essential.

Essential Qualities and Skills

Qualifications & Legal

• Professional Qualifications: Working towards a recognised chartered accountant status and/or equivalent relevant experience. 
• Right to Work: Legal rights to live and work in the UK.

Technical Experience & Knowledge

• Financial Management: Proven experience leading monthly management accounts processes, cash flow planning and monitoring, budgeting, and forecasting in a medium-to-large organisation. 
• Payroll & Benefits: Experience running monthly payroll and managing benefits. 
• Audit & Regulations: Experience preparing for and managing external accounting audits, along with a strong understanding of the UK financial regulatory framework. 
• Systems & Tools: Adaptability to work with accounting software such as Sage 200, alongside proficiency in Microsoft Office 365.

Leadership & Soft Skills

• People Leadership: Proven leadership and management experience, with a commitment to supporting and developing your team.
• Communication: Honest, articulate, confident, and approachable style with the ability to translate technical financial concepts for non-financial colleagues. 
• Process Improvement: Passion for developing systems, processes, and modern finance solutions. 
• Values Alignment: Demonstrable commitment to Equity, Diversity, and Inclusion (EDI), safeguarding principles, and SSJ's overall mission.

Desirable Skills

• Full Qualification: Fully qualified chartered accountant from a recognised body (e.g., ACCA, CIMA, ICAEW, CIPFA). 
• Sector Expertise: Experience within the Charity Sector, alongside exposure to Housing and/or Charity SORP. 
• Specialist Technical Exposure: Knowledge or experience in general project accounting, VAT, Corporation Tax, or rent accounting. 
• Advanced Systems Skills: Direct experience using Sage 200 software and advanced skills in Microsoft Excel. 
• Senior Leadership: Experience managing or leading teams within a senior-level role. 
• Licensing: Full UK driver's licence for work purposes.

What we can offer you

We value and recognise our staff, offering some generous benefits, as well as the satisfaction of helping people at risk:

• A competitive annual leave entitlement of 25 days rising to 30 days, plus public holidays
• Flexible working options
• Buying additional annual leave
• Comprehensive induction and training
• Counselling, financial, personal support and health and wellbeing services via our Employee Assistance Programme
• Company cycle to work scheme
• Discounted laptops and computers with Jamie’s Computers
• Electric Car Scheme
• Blue Light Card 

To apply please visit:

The application process will include some supplementary questions which are an opportunity for you to illustrate how you meet the requirements for the role and why you want to work for SSJ.

We would welcome any requests for an informal chat or informal visit during the recruitment process. Please message:  

Closing date: Week commencing 10th August 2026 

Interviews are provisionally scheduled for the week commencing: 17th August 2026

SSJ are an equal opportunity employer and we encourage applicants from all backgrounds and walks of life.

At SSJ, we recognise the benefits of a supported workplace. SSJ is affiliated with Unite the Union. To learn more about their membership benefits or to sign up, you can visit their official website.

Due to the high number of expected applicants, we do reserve the right to close this vacancy earlier.

Should you not hear from us within 21 days of the closing date, please assume you have been unsuccessful on this occasion. 

Assistant Head of Fundraising (Public Fundraising)

Salary £57,574.79 per annum

LocationLondon/Hybrid

Weekly Hours35

The Vacancy

Job Title: Assistant Head of Fundraising (Public Fundraising)

Location: London/Hybrid

Salary: £57,574.79 per annum

Weekly Hours: 35

Reference: YMC1212513

An exciting moment to join us

YMCA England & Wales is entering one of the most exciting chapters in its fundraising history, launching our ambition to create 10,000 new homes for young people. Working alongside local YMCAs, we will support the development of new accommodation across the federation, helping young people move towards independence.

This role sits at the heart of that ambition.

You will lead the fundraising behind two critical components of the 10,000 Homes programme:
• Securing income from the public to build and sustain a central Centre of Expertise (mobilisation team), supporting local YMCAs to develop and deliver housing projects.
• Raising capital from individual supporters, mid-level donors and major donors to grow a replenishing national fund that provides upfront investment to unlock housing developments across the federation.

At the centre of this is the 10,000 Homes Fund: a bold, housing-focused proposition that offers the public a clear and tangible way to support young people into safe, stable accommodation. You will be responsible for growing this proposition, ensuring it resonates strongly with supporters and inspires giving at all levels.

You will lead an integrated public fundraising approach, bringing together individual giving, mid-level and major donors into one compelling, housing-led narrative. A key part of the role will be translating a complex, federated model into a simple, emotional and compelling case for support that connects with people’s motivations to give.

We’ve established strong early foundations and are now ready to scale. This role offers the opportunity to take a high-potential public fundraising proposition to the next level -expanding its reach, deepening supporter engagement, and unlocking significant new income.

We are looking for someone who is creative, data-driven and passionate about engaging the public to drive meaningful change for young people. We’re looking for someone comfortable working in a federated environment, with the ability to simplify complex ideas into compelling messages for the public.

The role

As Assistant Head of Fundraising (Public Fundraising), you will lead and inspire a team of talented fundraisers, deputising for the Head of Fundraising and taking ownership of our most ambitious programmes:

The 10,000 Homes Fund driving forward our flagship proposition across individual giving, cash appeals and mid-level audiences.

Major Donors shaping the strategy for high-net-worth relationships, new giving circles and development boards.

RoomSponsor, YMCA’s flagship regular giving product, now in its third year of an ambitious growth strategy. You will oversee a unique partnership model across 45 local YMCAs, support the income distribution process, and see first-hand the impact of your work through a programme that directly supports young people with safe accommodation.

Legacies working with the Senior Fundraising Manager and Head of Fundraising to define and grow what is set to become a landmark legacy programme.

This is a hands-on leadership role: you will set direction, manage budgets, develop your team, while also being prepared to step into delivery when it matters most. You will balance strategic oversight with practical execution, ensuring programmes are both ambitious and deliverable.

About you

You are an experienced public fundraising professional with a strong track record in individual giving or direct marketing, alongside a well-developed understanding of major donor fundraising. You know how to bring different disciplines together behind a single proposition and deliver results.

You are an effective and confident leader, able to build, motivate and develop high-performing teams. You create clarity, set high standards, and support others to do their best work, stepping in when needed and leading from the front.

You are at your best when driving a clear proposition forward. You are excited by the opportunity to take a compelling idea and translate it into something that engages the public, inspires generosity and delivers sustainable income.

You are energised by a challenge, comfortable with complexity and working in a federated environment, where success depends on strong relationships and shared ownership. You are skilled at working with partners, whether agencies, internal stakeholders or local YMCAs, and know how to align people around a common goal.

You combine strategic thinking with operational delivery. You are data-driven, using insight and performance to shape your decisions, and confident working with (and occasionally building) financial models to plan, test and scale activity. You bring both creativity and discipline, generating new ideas while ensuring they are grounded, deliverable and effective.

Above all, you are a strong communicator and influencer. You can simplify complex ideas into clear, compelling messages, build confidence with colleagues and stakeholders, and position fundraising as a critical enabler of impact.

Why join us now

YMCA is the oldest and largest youth charity in the world, serving communities across England and Wales every day. The fundraising team is geared up for success, the strategy is set, the proposition is proven, and the results are already coming in. What we need now is a leader ready to take this momentum to the next level.

YMCA England & Wales is committed to equality and valuing diversity. We welcome applications from all backgrounds.

Our recruitment process is anonymised and candidates' names are hidden. Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration, safeguarding training and undertake a DBS check.

Head of Compliance
Midlands | Up to £85,000

Goodman Masson are partnering with a leading social housing provider to appoint a Head of Compliance.
This is an exciting opportunity for an experienced housing professional to take a lead role in ensuring the organisation’s homes, buildings and services meet all relevant statutory, regulatory and health and safety requirements. You will provide strategic leadership across the organisation’s compliance framework, ensuring robust systems, policies and processes are in place to manage key areas of landlord compliance and protect residents, colleagues and the wider organisation.

The successful candidate will have a strong understanding of the regulatory and legislative requirements affecting social housing and demonstrable experience of leading compliance within a housing environment. You will be confident operating at a senior level, with the ability to influence stakeholders, provide clear assurance and embed a strong culture of compliance across the organisation.
This is an excellent opportunity for a knowledgeable and ambitious compliance professional to play a key role in shaping and strengthening the organisation’s approach to health, safety and regulatory compliance, while making a meaningful contribution to the delivery of safe, well-managed homes for residents.

Responsibilities

• Lead and oversee the organisation’s statutory and regulatory compliance framework across its housing stock and corporate assets.
• Provide strategic direction and professional leadership across all key areas of landlord compliance.
• Ensure robust policies, procedures, systems and controls are in place to manage compliance risks effectively.
• Oversee compliance programmes and ensure statutory inspections, servicing, testing and remedial works are completed within required timescales.
• Maintain effective oversight of compliance data, records and asset information, ensuring information is accurate, reliable and auditable.
• Provide regular compliance performance and risk reporting to senior management, Executive Teams and Board committees.
• Monitor legislative, regulatory and best practice developments, ensuring the organisation’s compliance approach remains current and effective.
• Work collaboratively with Asset Management, Property Services, Repairs and wider operational teams to embed a strong culture of health, safety and compliance.
• Manage and monitor compliance-related contractors and consultants, ensuring performance, quality and value for money.
• Lead the identification, assessment and mitigation of compliance risks, escalating significant issues where appropriate.
• Support the organisation in meeting its regulatory obligations and maintaining effective assurance arrangements.

About you

• Significant experience in social housing across complaice
• A strong understanding of landlord compliance and the key statutory and regulatory requirements affecting housing providers.
• Proven experience of managing compliance frameworks and programmes across multiple disciplines.
• Experience providing clear advice, challenge and assurance to senior stakeholders and Board-level audiences.
• Strong communication and influencing skills, with the ability to build effective relationships across an organisation.
• A collaborative leadership style and the ability to drive positive change and embed a strong culture of compliance.
• A proactive, risk-based approach with excellent attention to detail.
• A genuine commitment to ensuring residents live in safe, secure and compliant homes.

Apply
For a confidential discussion and further information, please contact  

Do you want to lead the shaping of strategy for lasting Kingdom impact?

Stewardship is entering an exciting new chapter. We're investing in the future of our Ministry Services work, developing innovative ways to support churches and Christian charities with the practical foundations they need to flourish. As part of this journey, we're seeking a strategic thinker and skilled delivery leader to help turn bold ambitions into reality. 

This is a rare opportunity to work alongside our Executive Team, influencing the direction of a significant new area of work at a key stage of development. You'll bring clarity to complexity, transforming ideas into actionable plans and ensuring strategic priorities become tangible outcomes. 

You'll work closely with the Executive Team to:

• Shape and deliver the next phase of our Ministry Services strategy.

• Lead strategic projects from concept through to implementation.

• Explore new opportunities, partnerships and potential acquisitions.

• Build business cases, commercial models and strategic recommendations.

• Gather market insight and test assumptions to inform future growth.

• Design operating models, governance structures and delivery frameworks.

• Engage stakeholders across the organisation, helping people embrace and navigate change. 

You'll be someone who enjoys tackling complex challenges and creating order where there is uncertainty. You combine strategic insight with strong execution skills and are motivated by seeing meaningful change take shape.

You'll likely bring experience from strategy consulting, corporate development, transformation, business planning or a similar environment, together with:

• Excellent commercial and analytical capability.

• Strong stakeholder management and influencing skills.

• Experience developing business cases and strategic proposals.

• Confidence operating with senior leaders and external partners.

• Outstanding communication skills, both written and verbal.

• The ability to balance long-term vision with practical delivery.

If you're excited by the opportunity to combine strategic leadership, organisational transformation and Kingdom impact, we'd love to hear from you.

Occupational Requirement (OR)

As a result of our Christian ethos, this post is covered by an Occupational Requirement (OR) under Part 1 of Schedule 9 to the Equality Act 2010. The successful applicant will be expected to be a practising Christian and to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement, by:

· Active membership of local church congregation.

An understanding of the faith aspects of the work of Christian charities, including the preparedness to pray with colleagues, where appropriate.

Head of Communications in the Parish Support Team for the Diocese of Derby, shaping communications strategy and storytelling across a region serving over one million people.

Location: Hybrid – minimum 2 days per week in Derby

The Diocese of Derby takes in the City of Derby, all of Derbyshire, and small parts of Staffordshire and South Yorkshire - with over 1.1 million people living in the area it covers. Through churches, schools, hospitals, prisons and community initiatives, the Church of England plays an important role in local life. Its ministry reaches into urban and rural communities alike, supporting everything from work on local estates to farming and environmental initiatives, as it seeks to share the good news of Jesus and serve people of all ages and backgrounds.

We're looking for a Head of Communications to help tell that story. Reporting to the Director of Strategy and Engagement, and leading a team of three (Internal Communications Officer, Media and Campaigns Officer, and Parish Communications Enabler), you'll provide strategic leadership for communications across the diocese, helping it communicate with clarity, consistency and confidence.

In this role, you'll have the opportunity to:

• Lead and inspire a talented Communications Team, providing clear direction, setting priorities and creating the conditions for colleagues to thrive.
• Shape and deliver the communications strategy, turning priorities into compelling campaigns that engage audiences and support the Church's mission.
• Champion the voice, brand and digital presence, ensuring consistent, creative and impactful communications across all channels.
• Develop and drive a proactive storytelling approach, uncovering and sharing inspiring stories of faith, ministry, growth and transformation from communities across the diocese.
• Act as a trusted adviser to bishops and senior leaders on media relations, reputation and crisis communications, while building strong partnerships to raise the profile and influence.

If you're an experienced communications professional with strong editorial instincts, excellent writing skills and a talent for building trusted relationships, we'd love to hear from you. You'll have the opportunity to work closely with bishops, archdeacons and other senior leaders, helping to communicate the vision, priorities and stories with clarity, confidence and care.

Benefits:

• Generous pension – up to 10% employer contribution
• Excellent holiday allowance – 38 days (includes bank holidays), plus the option to buy 5 more days.
• Life assurance 2x annual salary (subject to pension enrolment).
• Simply Health Cash Plan – offering 24/7. GP access, eye test vouchers plus more
• Employee Assistance Programme providing mental health support
• Additional leave options, including spiritual retreat days, volunteer days and more
• One fully funded module per year through our Deepening Discipleship Training
• Staff can borrow a free corporate pass to Chatsworth House
• Access to the Electric Vehicle Leasing Scheme

For further details please see the candidate pack.

For an informal chat to ask any questions, please contact Nick Thomas, Senior Consultant, Charisma Charity Recruitment. Please apply through the Charisma Charity Recruitment website with your CV and supporting statement.

Key dates:

• Closing date: Sunday 9th August
• Charisma vetting interviews will be completed on a rolling basis and must be completed by: Tuesday 11th August
• Interviews with Diocese of Derby:
  • 1st stage: w/c 24th August
  • 2nd stage: 8 September

This role requires an enhanced DBS and Safeguarding check.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion*, sexual orientation, age, veteran status or other category protected by law.

*In accordance with the Equality Act 2010, Part 1, Schedule 9, it is a genuine occupational requirement that the post holder is a practicing Christian.

Charisma is committed to inclusive and accessible recruitment processes. If you have any reasonable adjustments or wish to apply for this role under the Disability Confident Scheme, please contact our Operations Teams. Charisma will ensure all candidates who disclose that they wish to apply under the Disability Confident Scheme and that meet the minimum criteria for the role will receive an opportunity to interview with the Charisma Consultant representing the vacancy.

We are looking for a highly motivated and organised Finance Manager. You will play a pivotal role in the organisation, ensuring the smooth running of Create London’s finances. Reporting to the Director and working closely with the Head of Strategic Operations and Operations Coordinator, in this role you are expected to be a professional lead within your respective area of finance, provide expertise and high quality financial services to senior stakeholders, including the charity’s Finance Sub-committee.

You will be working with the CEO and SMT to maximise the impact and longevity of the charity through strong and robust financial management, provide comprehensive finance support and manage effective systems to monitor Finance KPIs, identifying improvements and efficiencies in our financial systems.

Hours: 0.4 FTE (2 days per week)

Salary: £36,000 pro rata (£14,500)

Location: Colourworks and other Create sites

Term: Temporary, 2-year fixed term

Reporting to: Director

Annual Leave: 28 days pro rata, plus statutory holidays (11.2 for 0.4 FTE)

APPLICATION DEADLINE: Sunday 9 August 2026, 12:00 PM BST

INTERVIEWS: w/c 17 August 2026 (in person or remote)

At TLG, we’re passionate about building an exceptional team to help us bring fullness of life for every child, no matter what struggles they face. We’re excited to offer a unique opportunity for a motivated, mission-driven individual to join us as Therapeutic Hub Head of Service in Greenwich.

We’re looking for a skilled and innovative individual to lead one of our pioneering Therapeutic Hubs, developed in partnership with a local church. This role sits at the front line of responding to the growing mental and emotional health needs of children, young people and families, offering high-quality therapeutic support to intervene early and prevent crisis.

As Head of Service for the Hub, you will provide strong clinical leadership, delivering targeted therapeutic support for complex cases while overseeing referrals and therapeutic pathways within the Hub. You will lead and support a multidisciplinary team of volunteer counsellors, trainees and therapeutic coaches, modelling trauma‑informed, relational practice shaped by PACE values and reflective supervision.

Alongside direct delivery, you will play a key role in developing the Hub’s reach and effectiveness, working collaboratively with TLG, Emmanuel Church London (the Greenwich Hub partnering church) and local referrers. Safeguarding, quality and professional excellence are central to the role, with responsibility for ensuring the Hub is a safe, welcoming and effective space for children and families from diverse backgrounds to find healing and hope.

Due to the pioneering nature of this role, its scope may initially feel broad, as a key focus in the Hub’s early stages will be on shaping and developing the service with the church and central TLG team. TLG has a clear and realistic understanding of time and capacity, allowing the role to grow at a manageable and sustainable pace. As the Hub becomes more established, you will have the opportunity to work collaboratively with the team to refine and focus the role in line with emerging needs and capacity. You will be supported throughout by a strong central team, working alongside you to ensure the role remains both manageable and impactful as it evolves.

If you are a skilled clinician with a heart for children, families and the local church, and you’re excited to help shape an innovative model of care, we would love to hear from you.

TLG is a Christian charity and, as a team, we want to bring our faith to the work we do; as such, we are recruiting an individual with a strong and vibrant Christian faith. We would welcome applications from candidates from diverse backgrounds to enable us to better reflect the needs of the communities we serve.

Hours: Part-time, 2.5 days (18.75 hrs) per week (0.5 FTE)

Closing Date: Sunday 23rd August

Initial Interviews: TBC – Online

Final Interviews: TBC – at Emmanuel Church London

Help grow partnerships that bring joy to seriously ill children.

Rays of Sunshine is looking for a confident, ambitious and relationship-led Corporate Partnerships Manager to help manage and grow a portfolio of valued corporate supporters.

This is an exciting opportunity to join us at a time of growth and transformation, as we deliver our new five-year strategy and continue to build long-term partnerships that make a real difference to seriously ill children and their families.

As our Corporate Partnerships Manager, you will be responsible for delivering exceptional stewardship across a portfolio of established and strategic corporate partnerships. You will develop tailored partnership plans, deepen engagement, increase income and secure sustainable, multi-year support.

The role will be approximately 70% focused on managing and growing existing partnerships and 30% focused on developing new business opportunities through warm introductions, established pipelines and collaboration with colleagues. You will work closely with the Head of Fundraising, wider Fundraising Team, Communications, Services and Events colleagues to ensure partners receive an excellent experience and feel connected to the impact of their support.

You will lead on partnership stewardship, employee fundraising, volunteering, sponsorship opportunities, impact reporting, renewal conversations and partnership growth. You will also help identify opportunities for corporate partners to engage with challenge events, special events, public fundraising campaigns and Wish Community experiences.

We are looking for someone with strong relationship management skills, experience achieving fundraising or commercial income targets, and the ability to influence and engage stakeholders at all levels. You will be organised, proactive and confident managing multiple priorities, with excellent communication skills and a passion for creating meaningful partnerships.

Rays of Sunshine has recently been recognised as one of The Sunday Times Best Places to Work 2026, reflecting our positive, values-led culture and commitment to supporting our people.

Charity People is delighted to be working with The Passage to recruit for a Digital Acquisition and Supporter Journey Officer to join their talented and passionate team.

Providing innovative services that act with compassion and urgency the charity works with individuals before they reach crisis point, intervening quickly and providing practical help in the form of emergency shelter and tailored support. Also an advocacy organisation, The Passage uses its voice to advocate for those who aren't heard to bring about real systemic change.
The Digital Acquisition and Supporter Journey Officer will focus on the hands-on delivery and optimisation of paid digital campaigns, email marketing and digital journeys that introduce new audiences to The Passage, encourage initial engagement, and ongoing relationships with supporters. Working collaboratively with Fundraising and Communications colleagues, the postholder will help to build, test and embed effective approaches to achieve these goals.

Digital Acquisition and Supporter Journey Officer
Contract: Permanent, full time role
Salary: £37,199
Location: Hybrid role working between home and The Passage's Head Office in Victoria. For the first three months, while you get to know the organisation's frontline services, you will be required to be based in the office four days per week, following which time the requirement will reduce to three days per week in office.
Closing date for applications: 9am on Thursday 20th August
Interviews: week commencing 31st August

This is an excellent opportunity for an individual with solid experience working within digital marketing with a particular focus on managing paid campaigns across Google and Meta and supporting on or developing supporter journeys to join an inspirational charity that works tirelessly to end street homelessness.

Core responsibilities within the role will include:

• Coordinate the delivery and optimisation of paid digital campaigns across platforms such as Meta and Google to engage and retain supporters in-line with fundraising objectives
• Deliver paid digital marketing activity aimed at raising brand awareness, introducing new audiences to The Passage and strengthening understanding of our work and impact
• Support campaign testing and learning by trialling audiences, creative and messaging and reporting on results
• Coordinate the development and improvement of supporter journeys across key digital touchpoints, including email, website journeys, campaign landing pages, sign-up flows and donation journeys, ensuring alignment and integration with relevant internal teams to deliver a seamless end-to-end experience
• Identify areas for improvement within existing journeys and support the implementation of agreed changes.
• Continually review and improve the implementation of performance tracking, identifying practical improvements and supporting agreed changes to enhance effectiveness
• Monitor and collate performance data from digital platforms, analytics tools such as GA4 and CRM reports
• Produce regular performance summaries and contribute insights to inform future activity
• Support a test-and-learn approach by capturing learning and sharing it with colleagues in practical, accessible ways.
• Support the planning, creation and scheduling of email campaigns and automated supporter journeys
• Use segmentation and basic personalisation to improve relevance and engagement

We'd love to hear from individuals with the following skills and experience:

• Experience working in a digital marketing, digital fundraising or supporter engagement role
• Experience supporting or coordinating paid digital advertising campaigns including Knowledge of digital acquisition principles and paid advertising platforms such as Meta and Google
• Experience contributing to the development or improvement of digital supporter or customer journeys
• Experience supporting email marketing activity, including segmentation and scheduling, with knowledge of email marketing tools and CRM systems
• Experience supporting the implementation or use of digital tracking, analytics or measurement tools (e.g. GA4, platform pixels) to monitor campaign or journey performance
• Experience working with performance data and basic analytics; as well as an understanding of digital analytics and performance measurement
• Experience testing and optimising digital content, campaigns or journeys, and an understanding of how insight and testing can be used to improve digital outcomes

Experience of working in a charity setting or similar is desired but not essential.

If you have the following skills and experience we'd love to hear from you! Please reach out to Alice Wood at Charity People today with a copy of your CV to get the process started. If your experience matches what we're looking for, we'll be in touch to arrange a phone call.

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

Your new company

Hays is delighted to be partnering with a leading UK health charity with income in excess of £20m. The organisation funds world-class research, drives advocacy and supports a large community of beneficiaries across the UK. As it continues to deliver an ambitious long-term strategy, it is seeking a Head of Finance to provide strong financial leadership and support informed decision-making across the organisation. This is an opportunity to join a well-established charity with an international reach and a clear sense of purpose, where finance is viewed as a key enabler of organisational success. This organisation is based in Canary Wharf and works one day per week in the office.

Your new role

Reporting to the Director of Finance & IT, you will lead the day-to-day running of the finance function and manage a small team. You will be responsible for monthly management reporting, reforecasting, budgeting, year-end accounts and the annual audit process.
The role combines operational and strategic responsibilities, with significant exposure to senior stakeholders across the organisation. You will provide insightful financial analysis, maintain robust financial controls and support managers in making informed financial decisions.

Key responsibilities include:

• Leading the finance team and overseeing day-to-day financial operations.
• Preparing monthly management accounts and financial reports.
• Coordinating budgeting and forecasting processes.
• Leading the year-end accounts and audit.
• Supporting and partnering with budget holders and senior leaders across the organisation.

What you'll need to succeed

You will be a qualified accountant or finalist with strong technical accounting skills and experience operating in a senior finance role within the charity sector.
You will bring:

• Experience working within a charity finance environment.
• Strong financial reporting, budgeting and controls experience.
• Knowledge of Charity SORP.
• A collaborative approach with excellent business partnering skills.
• Previous experience managing and developing staff.
• The ability to operate both strategically and hands-on when required.

What you'll get in return

• Matched pension contributions are up to 4%, increasing to 5% after two years' service and 7% after four years' service.
• 25 days annual leave plus bank holidays.
• 35-hour working week.
• Hybrid and flexible working arrangements, supporting a healthy work-life balance.
• A genuine opportunity to influence organisational performance and support an important social mission.
• Exposure to senior leadership and strategic decision-making.
• Leadership responsibility within a collaborative and values-driven organisation.

This is an excellent opportunity for a charity finance professional seeking a broad leadership role with the chance to combine hands-on financial management with meaningful organisational impact.

What you need to do now
Apply now with your up-to-date CV, and we'll be in touch to discuss the role in more detail.

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As Welcome Team Leader you will work as part of the Engagement team, leading a team of Welcome Hosts to provide a warm welcome and overall excellent visitor experience at Southwark Cathedral. Acting as a central point of contact, you will lead, support and develop the Welcome Team to deliver a friendly and engaging visit and ensure a high standard of customer service. You will work closely with the Head of Engagement to support the development of the Welcome Team through training and support, organise rotas and ensure adequate cover of all positions, and support the overall goal to increase visitor numbers, donations and visitor engagement. 

If you have experience in:

• Managing a team, supervision and team training
• Working within a heritage, public engagement or visitor attraction setting
• Dealing with customer feedback or complaints

And are:

• Customer focused, passionate about excellent engagement and welcome
• A skilled and engaging communicator
• Committed to continuous organisation improvement and the ability to act as an agent of change, with an understanding of and enthusiasm for the Cathedral’s overall vision and values, and sympathy with the Christian faith.

Then we would love to hear from you.

Main Duties and Responsibilities

• Act as main point of contact with Welcome Team acting for daily visitor engagement operations, liaising with other onsite teams, including Vergers, Retail, Property and Enterprise;
• Line manage the paid Welcome Team, ensuring a high standard of welcome and visitor service is provided;
• Carry out regular walk rounds of the site to support Welcome Team members, collaborate and provide feedback and ensure standards are consistently met;
• Cover Welcome Team positions as an when required, providing a welcoming, friendly and engaging visitor experience to all visitors to the Cathedral;
• Organise monthly rotas for the Welcome Team to ensure all days are adequately staffed, managing annual leave, sickness and overtime requests;
• Work alongside the Head of Engagement to develop and maintain training sessions and ensure mandatory training is up to date;
• Attend weekly Cathedral Diary meetings and manage daily service sheets and promotional materials;
• Handle complaints procedure and any difficult customers;
• Manage the recording of daily visitor numbers and donation figures;
• Take the lead on card payments for on the day ticket sales for public and group tours, and other engagement events;
• Attend the Health and Safety Committee and ensure the Welcome Team are confident and compliant with all health, safety, security and safeguarding policies and procedures;
• Take an active role in providing visitors with information about the Cathedral and its history, upcoming events, donation points, services and more;
• Communicate with pre-booked and un-booked tour groups requiring access to the Cathedral;
• Refer any visitor in need of pastoral care to the Day Chaplain or clergy;
• Encourage visitors to donate to the Cathedral through the various platforms available in the Cathedral and online and to encourage those making a donation to Gift Aid it should they be eligible to do so;
• Direct visitors to the Cathedral Shop and Café encouraging secondary spend;
• Promote the sale of information products such as the Visitor Map and Guidebook; 

Closing date: 11.59pm on Wednesday, June 17th

Interviews are planned for Friday, June 26th

Introduction to the Cathedral 

Southwark Cathedral has been a place of Christian worship for over 1400 years. Now it stands on the vibrant and exciting regenerated south bank of the Thames surrounded by cultural venues such as Tate Modern, Shakespeare’s Globe and Borough Market, the offices of major companies as well as schools and diverse residential communities. It is an inclusive Christian community that offers a welcome to all. 

The Cathedral’s mission, ministry and musical tradition are core to its life as a Cathedral and a parish church serving the community. It also relies on the valuable financial contribution made by its income generating activities such as its shop, café, conference rooms, corporate events and concerts. It is a very busy place, attracting 290,000 visitors a year to the Cathedral, its churchyard and medieval herb garden. The Cathedral relies on a small but dedicated team to be inclusive and welcoming to all.

Southwark Cathedral is committed to being an Equal Opportunities Employer. We believe in promoting and building a diverse and inclusive team, and workplace, culture and governance structures that are welcoming to and respectful of all. We welcome applications from all suitably qualified people whatever their ethnicity, background, age, disability, long term condition, sexual orientation, gender identity, or any other characteristic protected by law.

Southwark Cathedral is committed to a culture of safeguarding, especially for children, young people, and vulnerable adults. The Cathedral has adopted the Church of England policy statement ‘Promoting a Safer Church (2017)’; Safeguarding Learning and Development (2024) and the Safer Recruitment and People Management Guidance (2021). Every member of our team is recruited according to these policies and is required to complete safeguarding training.

Appointment to this role is subject to satisfactory references and the right to work in the UK.

Head of Infrastructure and Security

These are exciting times for the charity, and we have an outstanding opportunity for a self-motivated and highly professional individual with exceptional analytical, problem-solving and interpersonal skills to join the Leadership Team, as Head of Infrastructure and Security.

Position: Head of Infrastructure and Security

Location: Devon/Hybrid (This is a hybrid working position, combining home and occasional onsite working under the guiding principles for such roles. The working pattern and requirement for site attendance (for essential meetings) will be agreed between the line manager and post-holder)

Hours: Full-time, 35 hours per week, 08.30-16.30, Monday-Friday

Salary: £63,813 annum

Contract: Permanent

Closing Date: Sunday 2 August 2026. Please note this role may close earlier than advertised so apply as soon as possible.

About the Role

As Head of Infrastructure and Security, you will lead the strategic direction, design, and delivery of the technology infrastructure and security capabilities, ensuring that IT infrastructure services are secure, resilient, and scalable and aligned with business needs. Your responsibilities within this rewarding and multifunctional role will include overseeing robust cybersecurity measures, ensuring regulatory compliance, and embedding effective governance to manage risk and optimise performance, directly contributing to the delivery of the organisation’s strategic priorities.

Your principal duties and responsibilities will include:

• Developing and implementing infrastructure and security strategies aligned with organisational goals, ensuring technology platforms are efficient and capable of supporting future growth and innovation.
• Providing expert advice on emerging technologies and security threats to inform strategic planning relating to digital investment and risk mitigation.
• Overseeing the design, operation, maintenance and optimisation of networks, servers, storage, and cloud platforms and related services, ensuring these are resilient and efficient.
• Leading cybersecurity initiatives including conducting risk assessments, vulnerability management, and incident response.
• Establishing, maintaining and continuously improving IT governance frameworks, including policies, processes, standards and controls that support secure and effective service delivery.
• Managing audits, ensuring findings are addressed, risks mitigated and the organisation remains fully compliant with data protection legislation and cybersecurity expectations.
• Leading, supporting and developing infrastructure and security teams, fostering a culture of innovation and continuous improvement.

About You

We are looking for someone who has:

• Experience in senior IT leadership roles within infrastructure and security domains.
• A strong knowledge of cybersecurity frameworks and best practices.
• Proven experience of managing hybrid environments, including on-premises and cloud technologies.
• Working experience of aligning IT infrastructure and security initiatives with organisational objectives.
• Proven ability to lead and develop technical teams.
• Strong stakeholder engagement skills, and the ability to translate complex technical concepts into clear business language.
• An analytical approach to solving complex technical and security challenges.

Benefits include:

• Competitive pension.
• 31 days holiday (including Bank holidays), rising to 34 will each full year of service.
• Wellbeing team.
• Recorded Pilates and Yoga classes.
• Long service awards.
• Healthshield plan
• Free parking.
• Subsidised restaurant and shop.

About the Organisation

Join one of the UK’s largest international animal welfare charities, currently supporting projects in over 35 countries worldwide, working for a world where donkeys and mules live free from suffering and their contribution to humanity is fully valued.

The Charity is a Disability Confident Employer, committed to safeguarding and promoting the welfare of vulnerable people (children and adults) and expects all staff and volunteers to undertake this commitment. Applicants will be subject to safer recruitment processes, including an application for a Disclosure and Barring Service (DBS) check where required for the post.

You may also have experience in areas such as Infrastructure and Security, Head of Infrastructure, Infrastructure Director, Director of Infrastructure, Head of Security, Security Director, Director of Security, Head of Infrastructure and Security, Infrastructure and Security Director, Director of Infrastructure and Security.

Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP

Head of Quality and Accreditation (Cluster 1) - Maternity Cover
£63,108 - £70,710 pa, plus excellent benefits
London (including flexible working)
Full-time, 12 month Fixed-term Maternity Cover

The College Centre for Quality Improvement (CCQI) works with mental health services across the UK to improve the quality of care they provide. Through our quality and accreditation networks, we work with more than 95% of UK mental health service providers. This means the work has significant impact on that quality of care.

We run 30 nationally recognised quality and accreditation networks covering a wide range of mental health services and specialisms. Working collaboratively with clinicians, patients and carers, these networks develop evidence-based standards and support services to assess and improve the quality of care they deliver. Services that demonstrate excellence can achieve College accreditation. Around 1,500 services, representing more than 50,000 staff across the UK, currently participate in our networks.

We are seeking an exceptional leader to provide 12 months' maternity cover for this high-profile and innovative area of work.

You will lead a programme of quality and accreditation networks with an annual income of more than £2.3 million. You will provide strategic and operational leadership to a team of programme managers and will bring strong leadership, organisational and communication skills.

You will be an experienced people and project manager, with a track record in quality assurance, quality improvement, clinical audit or research, ideally within a healthcare setting. Confident working with senior stakeholders, you will lead complex programmes that deliver meaningful improvement.

You will promote and grow our work, including recruiting new members to our networks and identifying opportunities for income generation. Experience of securing funding or generating income would therefore be advantageous.

The successful candidate will be required to undertake a DBS check.

The College values a diverse workforce and welcomes applications from all sections of the community, reflecting the population it serves.

We are committed to building and maintaining an inclusive and supportive culture, a place where we can all be ourselves and succeed on merit.  We aim to promote a more inclusive environment, which attracts all candidates and signals our commitment to celebrate and promote diversity.

We will provide appropriate reasonable adjustments for candidates who may have a disability.

We only recruit the best and in return for your commitment the College offers an attractive salary and benefits.

We operate a hybrid working model of on-site and working from home/remote, which helps to ensure a flexible work life balance.

We welcome applications from all sections of the Community.

The Royal College of Psychiatrists is the professional membership body for psychiatrists and promotes excellent care for people with mental illness. It has 19,000 members and engages with government and the media as the leading voice of the UK’s mental health services. The College is a values-based organisation and, in 2019, was named Charity of the Year in the European Diversity Awards.

Closing date: 7 August 2026.
Interviews: 26 August 2026.