Head of support services jobs

We are seeking a Head of Governance reporting into our Chief of staff and leading a team of four, comprising two Senior Governance Officers and two Governance Officers.

This is an exciting opportunity to join The National Lottery Community Fund in a pivotal leadership role, where you will be given the opportunity to shape and strengthen governance function and frameworks while providing expert support to executives, non-executives, and the Board.

As a trusted advisor to the Chair, you will play a pivotal role in ensuring robust governance, compliance, and assurance in line with our regulatory requirements. You will lead a skilled team delivering strategic governance oversight in a modern, agile way that supports the whole organisation.

Why Join Us?

This is a unique opportunity to shape governance at a senior level within a purpose-driven organisation. You will work alongside senior leaders and stakeholders, influence strategic direction, and lead meaningful improvements that make a lasting impact.

Key Responsibilities

• Lead and develop all areas of governance across the Fund, ensuring efficient, effective, and compliant practices.
• Provide strategic governance oversight, driving consistency and harmonisation across committees and decision-making forums.
• Act as a proactive and trusted advisor to the Chair of the Board.
• Oversee governance support for UK-wide and England-based decision-making bodies, simplifying and improving ways of working.
• Manage a complex cycle of governance meetings, ensuring excellence in delivery and decision-making support.
• Lead the appointment, induction, and development of non-executive members.
• Build and lead a high-performing governance team, fostering development, coaching, and continuous improvement.
• Work closely with the sponsor government department and lead governance improvement initiatives aligned to our One Fund ambition.
• Contribute strategically as part of the Directorate leadership team, supporting corporate planning and taking collective responsibility for staff.

About You

You are an experienced and influential governance leader with a track record of delivering strategic oversight and driving organisational improvement. You bring:

• Significant experience leading a governance function within a complex or public sector organisation.
• Proven ability to streamline processes and strengthen governance assurance.
• Experience providing strategic, proactive support to senior executives and Boards.
• Strong knowledge of relevant legislative frameworks (including the National Lottery Act and Public Sector Equality Duty).
• Expertise in delivering governance improvements through harmonisation and matrix working.
• A strong people leadership background, with experience coaching and developing high-performing teams.
• Excellent stakeholder management skills and a commitment to outstanding customer service.

Interview details:

• Date: Week Commencing 6 July 2026
• Format: Online
• Location: UK Wide

The role can be based at any of our UK offices: Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Manchester, Newcastle, and Newtown.

For an informal discussion about the role, please contact the recruitment team

For any questions about the recruitment process, please email the recruitment team.

How to apply:

Upload your CV in word format and write a supporting statement (1000 words) with the following criteria, we will use this to score your application.

Essential Criteria

1. Proven leadership experience of a governance function within a complex, regulated or public sector organisation.
2. Demonstrable expertise in governance frameworks and compliance, with the ability to ensure adherence to statutory and regulatory requirements.
3. Significant experience advising senior executives and Boards, including acting as a trusted and proactive strategic advisor.
4. Strong track record of improving governance practices, including streamlining processes and driving consistency across committees or decision making bodies.
5. In-depth knowledge of relevant legislation, including the National Lottery Act and Public Sector Equality Duty (or equivalent regulatory frameworks).
6. Experience leading and developing high-performing teams, with a focus on coaching, mentoring, and building capability.
7. Exceptional stakeholder management skills, with the ability to influence and build strong relationships across internal and external stakeholders, including government departments.
8. Excellent organisational and operational skills, including managing complex governance cycles, delivering high quality outputs, and ensuring attention to detail and assurance.

Equity, Diversity and Inclusion ​

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.  

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.) 

Are you a fundraising leader looking for a role where your work truly changes the lives of babies and children with life-limiting and life-threatening conditions and their families?

Charity People are delighted to be partnering with Zoe's Place to find their next Head of Fundraising. This is a pivotal moment in their growth, and they are looking for someone experienced and inspiring to lead their Coventry team with confidence, compassion and creativity.

Salary: £44,000-£49,000 per annum depending on experience
Contract: Permanent, 35 hours per week
Location: Zoe's Place Baby Hospice, Coventry with flexibility to work from home
Benefits: 5% employer pension contribution, 27 days of annual leave, plus bank holidays and closure between Christmas and New Year, free parking onsite, and professional L&D opportunities

Zoe's Place is the only baby specific hospice charity in the UK, providing specialist palliative, respite and end of life care for children aged 0 to 5 with life limiting and life-threatening conditions. They offer a safe, nurturing and joyful environment where families can feel completely supported. With their dedicated nurses delivering 24-hour care, they work together to make every moment of childhood count.

About the role

As Head of Fundraising, you'll lead a dedicated team and take ownership of income generation across the Coventry hospice. You'll shape and deliver fundraising strategy, develop sustainable income streams, build meaningful partnerships and ensure the organisation continues to thrive for the families who rely on its services.

This role offers a fantastic balance of strategic leadership and hands-on fundraising. One day you might be developing ambitious plans for future growth, the next meeting supporters, attending events, nurturing corporate partnerships or helping your team unlock new fundraising opportunities.

About you

We're looking for an experienced fundraising leader with a track record of delivering income growth and developing successful fundraising strategies.

You'll bring:

• Significant fundraising leadership experience across multiple income streams
• Experience leading, motivating and developing high-performing teams and volunteers
• Strong commercial and financial acumen, including budgeting, forecasting and income planning
• Experience developing partnerships and engaging a wide range of supporters and stakeholders
• A practical, hands-on approach with the confidence to represent the charity externally
• Experience delivering fundraising campaigns, events or community fundraising initiatives
• A passion for making a meaningful difference through your work

Most importantly, you'll be someone who combines ambition with compassion, and who is excited by the opportunity to help shape the future of an organisation that means so much to the families it supports.

If you're motivated by the idea of shaping a team, driving ambitious income growth and making a real difference to children and families every single day, we'd love to hear from you.

Please send a copy of your profile or CV to Priya Vencatasawmy at Charity People as the first step.

Deadline: 24^th June at 9am
First Stage Interview: 6^th July
Second Stage Interview: 13^th July

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

Charity People are delighted to be partnering with The Passage to recruit a Head of Development to join their senior management team.

The Passage is a leading London homelessness charity, supporting people experiencing or at risk of homelessness to transform their lives. Their vision is of a society where homelessness no longer exists and everyone has a place to call home. The Passage has built a reputation for high-quality services and impactful fundraising, with voluntary income exceeding £5m in recent years.

This is a rare opportunity to step into a strategic leadership role at a pivotal moment, shaping and growing a diverse high-value fundraising portfolio while leading and developing an ambitious team.

Head of Development

Employment status: Permanent
Working pattern: Full time
Salary: £56,960
Location: Office based (central London) with some flexible working from home
Benefits: 35 Days annual leave including bank holiday

About the Role

This is a key senior position, responsible for leading and growing The Passage's high-value income streams, including corporate partnerships, philanthropy (major donors), trusts & foundations, and commercial/trading activity.

Reporting to the Director of Income Generation and Communications, you'll lead a committed and talented team to deliver sustainable income growth, while ensuring first-class stewardship is provided across all touchpoints.

You'll play a central role in developing and delivering strategy, driving new business, and building long-term, high-value relationships with donors and partners. As part of the Senior Management Group, you'll also contribute to organisational leadership and strategic direction.

Key Responsibilities

• Lead and deliver a high-value income strategy across corporate, philanthropy, trusts and commercial streams
• Drive new business, identifying and securing six-figure+ partnerships and donations
• Personally manage a portfolio of major donors and senior corporate relationships
• Oversee and grow commercial and trading opportunities, ensuring strong performance and sustainability
• Lead, coach, and develop the Development team to achieve ambitious income targets
• Work collaboratively across teams to develop compelling propositions, proposals, and donor journeys
• Monitor performance, budgets, and pipelines to ensure delivery against KPIs and forecasts
• Represent The Passage externally, acting as an ambassador with senior stakeholders and partners

About You

We're looking for a strategic, relationship-driven leader with a strong track record in high-value fundraising and income generation.

You will bring:

• Proven success in developing and delivering high-value fundraising strategies
• A track record of securing £100k+ gifts and partnerships
• Experience leading and developing high-performing teams
• Strong expertise across corporate partnerships, major donors, and/or trusts
• Commercial awareness, with experience or interest in trading and income diversification
• Excellent relationship-building skills, with the confidence to engage senior stakeholders
• Strong planning, budgeting, and pipeline management skills
• A collaborative and values-driven leadership style

Most importantly, you'll be motivated by The Passage's mission and committed to driving income that creates lasting impact for people experiencing homelessness.

Why This Role?

This is an outstanding opportunity to shape the future of income generation at one of London's most respected homelessness charities.

You'll join at an exciting point of growth, with the autonomy to innovate, the support of a strong leadership team, and the chance to make a tangible difference through strategic, high-value fundraising.

Application Details

Closing date: Wednesday 17th June, 9:00am
Interviews: 25^th/26^th June

If this role inspires you, please send your latest CV to Kevin Croasdale at Charity People () and request a job application.

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

Salary: £70,072 - £88,765 per year

Location: Birmingham

Contract Type: Permanent

Hours: Full Time

We are now recruiting an experienced and talented Head of Board of Trustees Affairs to work with our Board and serve as the organisation’s lead governance professional, accountable for the integrity, effectiveness, and continuous improvement of the Board’s governance framework.

This is an exciting opportunity to apply your governance experience in a values-driven, international organisation where your work truly matters.

About the role:

The Head of Board of Trustees (BoT) Affair holds a strategic and operational governance role, providing senior-level support to the Board and ensuring compliance with legal, regulatory, and constitutional responsibilities. In addition, The Head of BoT Affairs facilitates effective communication between trustees and the executive leadership team and advises on strengthening governance structures and practices and is responsible for maintaining high standards of governance, regulatory compliance, and strategic advice across all levels of the organisation

The role operates with significant autonomy, requiring independent initiative and workload planning and the ability to coordinate with other departments in IRW and various board’s stakeholders to ensure effective compliance, risk management and communication.

About you:

You will be a motivated, analytical professional with a strong experience in governance and a commitment to IRW’s mission and values.

You will ideally have:

• Governance or legal qualifications (e.g., Chartered Governance Institute or similar).
• Proven experience in board or executive-level administration, legal secretary, or governance role.
• Strong understanding of governance processes, preferably in the charity or third sector.
• Understanding of Charity Commission requirements.
• Exceptional organisational, leadership, and communication skills.
• High level of discretion and ability to handle sensitive information.
• Proficiency with Microsoft Office and hybrid meeting technologies.

For the full Job Description, please click on the Documents tab

Why Join Islamic Relief Worldwide

• Be part of an organisation with a clear humanitarian mission and strong values
• Use your professional skills to make a real, meaningful global impact
• Work with passionate teams across the organisation

If you are talented, service-minded, resilient, highly motivated professional looking for a meaningful career, with a strong commitment to IRW’s mission and values of sincerity, excellence, compassion, social justice and custodianship, we would love to hear from you!

Hays Senior Finance is proud to be working in partnership with St Nicholas Hospice, who are looking to appoint a Head of Finance. This is a pivotal appointment where you will lead and deliver on financial aspects of their ambitious plans.

St Nicholas Hospice Care is a local charity, which strives for something better in the provision of high-quality, specialist palliative care, emotional and practical support, so that no-one in West Suffolk and Thetford has to face dying, death and grief alone.

St Nic’s supports thousands of local people. Hospice support is there not just for patients, but for their families and friends too, offering everything from specialist medical and bereavement care to practical help. They aim to provide the very best experiences for those facing dying, death and grief, with our actions and behaviours promoting the charity’s values of compassion, accountability, respect, and equity.

The charity and its trading subsidiary have a combined annual turnover of circa £9m. The Finance Department has responsibility for delivering all finance functions across the group.

In addition, the Finance team plays a strong and increasingly strategic business‑partnering role across the organisation, working closely with directors, heads of departments and managers to provide financial insight, challenge, and support decision‑making, enabling effective operational planning, financial sustainability, and alignment with the charity’s strategic objectives.

The Head of Finance is responsible for the leadership and performance of the Finance team to provide sound financial information and specialist advice to directorate and committees to facilitate the Hospice’s strategic and operational business plans, ensure the effective management of financial resources and to support change and enable improvement.

The Role:

• Strategic Leadership: Drive the financial direction and long-term viability of the hospice and contribute to the financial health of the charity.
• Operational Excellence: Oversee the finance function, ensuring sustainable planning, budgeting, and financial management.
• Team Collaboration: Be a visible member of the Senior Leadership Team, enhancing our positive, values-based culture.

What They’re Looking For:

• Qualifications: ACA, ACCA, CIPFA, CIMA, or equivalent.
• Experience: Proven leadership in finance within a charity or similar organisation.
• Skills: Strong financial acumen, stakeholder communication, and team management.

You will also fulfil the role of Company Secretary for the charity and the trading company. whilst operating as a senior leader within the Charity.

St Nicholas Hospice has a collaborative and supportive team culture, so it is essential that you have the ability to “roll up your sleeves” and be involved in the day-to-day operations. In addition, a key element of the role will be leading and influencing others to continue to innovate and improve their financial processes.

Why Join the St Nicholas Hospice?

• Impactful Work: Play a central role in developing and delivering financial plans to support in an environment where everyone is encouraged, energised and enabled to play their part in delivering the Hospice's vision
• Supportive Culture: Join a collaborative team that values innovation and continuous improvement in its service of local communities.
• Great Benefits: Competitive salary, attractive annual leave, life cover, and flexible working arrangements, including hybrid working.

Ready to Make a Difference? If you have the drive, passion, and enthusiasm to help them to achieve their mission and vision, we want to hear from you!

For more information about the role and organisation please contact Senan Pierce, Senior Business Director at Hays Senior Finance who is the retained consultant working in partnership with St Nicholas Hospice.

Closing date for all applications:  28th June, 2026.

Interviews will take place: 7th and 8th July, 2026.

 

All third party & direct applicants will be forwarded directly to Senan Pierce at Hays Senior Finance to be screened as part of the recruitment process.

Hybrid or home working with an expectation to be in the London office occasionally

Temporary – 6 months FTC

Full time but open to conversations around flexible working or part time

Context and Background

The NSPCC’s mission is to end cruelty to children. Today, the NSPCC lobbies government on child welfare issues, leads national campaigns and offers front line service support for thousands of vulnerable children. We do this directly and through schools, local safeguarding children’s boards and others, offering support, advice and training.  Since 2006, we have run Childline, the telephone helpline and counselling service.

Beyond our front-line support services, campaigns and consulting provisions, we carry out a comprehensive programme of groundbreaking research.  With a core staff and thousands of nationwide volunteers, the NSPCC remains a central organisation in the fabric of British society, with the welfare, protection and prosperity of children at the centre of everything we do.

The Supporter Data Operations team is part of the Fundraising Operations team in the Engagement & Fundraising Directorate.

The team is responsible for donation processing, data processing, data quality, and user training and support. The team are also involved in delivery of our ongoing Supporter Centricity project, focussing on delivering Salesforce to maximise engagement as part of the wider programme.

The Associate Head of Supporter Data Operations leads and manages a varied team who work with stakeholders across Engagement and Fundraising, Technology, and Finance. The postholder is responsible for c20 office based and remote staff.

Job purpose 

· Strategic Development: Lead on recommendations to evolve teams, responsibilities and ways of working post Salesforce go live, ensuring that the NSPCC and our supporters benefit from the new technology.

· Team Leadership: Empower and enable the Supporter Data Operations team; foster collaboration and a culture of high performance and accountability. Support and upskill the team to evolve through change.

· Business Product Ownership: Own the vision and roadmap for the Salesforce platform for Engagement and Fundraising, ensuring it helps us to put supporters and audiences at the centre of the way we work whilst meeting organisational needs. Prioritise the backlog, balancing project and “BAU” development, working closely with business and technical stakeholders.

Key relationships - Internal

· Reporting to the Head of Fundraising Operations

· Line manages Managers within Supporter Data Operations

· The Supporter Centricity Technology project team who are leading on the replacement of supporter data systems

· Maintain a close connection with Tech teams, including working closely with the Associate Head of Data Engineering

· Senior Business Stakeholders across the Income Generation Directorate and more widely.

Key relationships - External

• Technology and infrastructure vendors and partners 

Main duties and responsibilities

· Provide effective line management and leadership within the Supporter Data Operations team. Ensure all team members are supported and empowered to deliver high quality work. Ensure that high performance is recognised, achievements are celebrated, and low performance is addressed and rectified.

· Identify opportunities to build new skills in the team on Salesforce, prioritising individual and team development.

· Evolve team structures as needed in line with Salesforce platform development, ensuring that the team has clarity of expectations and responsibilities. Identify opportunities to refine and strengthen how the team works in line with organisational priorities.

· Manage the Supporter Data Operations team budget, ensuring good value for money and maintain relationships with suppliers.

· Act as interim business product owner for the Salesforce platform, prioritising the backlog against business need and setting up ways of working for the long-term operational management of the platform.

Responsibilities for all Staff within the Engagement and Fundraising Directorate

· To actively participate in regular team meetings and department meetings, contributing to discussions and decisions which will be beneficial to the NSPCC’s development of fundraising activities. 

· To behave at all times in a manner consistent with the NSPCC’s Values. 

· To ensure data used in relevant systems is current, accurate and reliable. 

· To maintain an awareness of own and others’ Health and Safety and comply with the NSPCC’s Health and Safety policy and procedures. 

•A commitment to safeguard and promote the welfare of children and young people

Person specification

· Proven experience in leading operational data teams, setting strategic direction, and with the ability to inspire and motivate them.

· Experience of effectively leading a team through a technology change programme, ensuring they are upskilled and providing technical support where required.

· Experience with and strong understanding of current and emerging platform technologies (for example, Salesforce CRM and data cloud platforms).

· Excellent understanding of data management principles, including data governance, quality and security.

· Experience in leading on the delivery of a large complex portfolio of work, working with stakeholders to agree and prioritise work, driving delivery, and implementing strategies to reduce unplanned work.  

· Excellent communication and stakeholder management skills.

· An outcome-oriented individual who is focussed on solving problems and driving the team forward.

Safer Recruitment

As an organisation, we are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk.

Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with our children and adults.

The recruitment and selection of our people will be conducted in a professional, timely and responsive manner and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance.

Our principles:

• Always seek to recruit the best candidate for the role based on merit including their skills, experience, motivation and competencies. Our robust recruitment and selection process should ensure the identification of the person best suited to the role and the organisation.

• Committed to diversity and equality of opportunity and will interview all applicants (internal and external) who self-declare at application as having a disability and who meet the minimum requirements in the person specification of the vacancy they are applying for.

• We will make reasonable adjustments at all stages of the recruitment process in order to enable successful candidates who declare disabilities to start working or volunteering their time with us.

• Any current member of staff or volunteer who wishes to apply for vacancies and is suitably qualified will be considered and addressed fairly and objectively based on their merit.

• As an organisation committed to safeguarding, we will ensure all under 18’s joining the organisation will have ongoing risk assessments to ensure their role and activities are safe and appropriate.

• All documentation relating to candidates will be treated confidentially in accordance with the GDPR legislation.

Head of Communications (Job Share)

Location: Remote

Salary: £19,160 - £21,424 per annum

Vacancy Type: Permanent

2–3 days per week (flexible, subject to agreement)

Please note that the salary has been calculated on a pro-rata basis, reflecting the role's two-day-per-week working pattern.

Join us - transform lives, change minds

We are a leading social justice charity supporting people to recover from addiction and leave behind crime - helping them move on in life with family, friends, jobs, homes, and a sense of belonging. Working in over 80 prison and community settings across England and Wales, we support more than 40,000 people each year to achieve lasting, transformational change.

Alongside frontline local delivery, we are driving change nationally - challenging stigma, influencing policy, and creating a society that believes in second chances and long-term recovery.

The opportunity

We are looking for an exceptional communications leader to join us in a job share Head of Communications role, working alongside an experienced colleague to shape and deliver a high-impact, organisation-wide communications strategy.

This is a unique opportunity to lead high-profile national campaigns, strengthen our voice across the media and digital landscape, and ensure our people - over 900 staff across the country, many with lived experience - remain connected, engaged, and inspired by our mission.

What you’ll lead

You will play a central role in amplifying our impact and growing our influence, including:

• • National campaigns and public engagement — including our flagship Taking Action on Addiction campaign and Addiction Awareness Week, supported by our Royal Patron, HRH Princess of Wales, reaching millions each year
  • Media and profile-building — securing high-quality coverage, managing relationships with press, ambassadors, and influencers, including Lily Allen, Alasdair Campbell and many others
  • Audience growth and supporter engagement — expanding our network of donors, partners, and advocates
  • Digital and content strategy — driving a multi-platform approach that positions us as a thought leader in our field and also helps us reach the people who most need our support
  • Internal communications and culture — ensuring our 900+ staff feel informed, connected, and part of a shared purpose
  • Team leadership — jointly leading a skilled communications team and working closely with senior leaders, including our Chair, Tony Adams OBE, the CEO and Executive Team and Trustees.

Why this role matters

This role sits at the heart of how we influence change - shaping how we tell our story, how we reach people who need support, and how we mobilise public and political will.

You’ll help ensure our communications are not only compelling, but impactful - supporting service delivery, influencing systems, and ultimately helping more people rebuild their lives.

Who we’re looking for

We want a dynamic, values-driven communications professional who can operate both strategically and ‘hands-on’. You will:

• Bring a strong track record across PR, campaigns, digital, and internal communications
• Be confident leading complex, multi-channel communications activity
• Experience navigating complex organisational environments with diverse operational and service functions.
• Have experience translating organisational mission into clear, engaging messaging for diverse audiences
• Be a collaborative leader, comfortable working in a job share arrangement and across senior teams
• Combine creativity with delivery—able to move from strategy to execution at pace
• Bring a strategic and pragmatic approach to marketing, with strong attention to brand consistency and discipline.
• Be passionate about social justice and motivated by real-world impact

What we offer

• A high-profile, purpose-driven leadership role
• Flexibility through a supportive job share model
• The opportunity to shape national conversations and influence change
• A collaborative and ambitious organisation committed to growth and innovation
• A generous benefits package

If you’re ready to use your communications expertise to drive real social change, we’d love to hear from you.

About Us

We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.

To Apply

If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application.

St John's College is an award-winning, Ofsted-rated Good autism-specific college for autistic young people aged 16–25. We are now seeking an experienced and strategic Deputy Head of College to join our College Leadership Team (CLT).

About the Role

As Deputy Head of College, you will play a key role in the strategic and operational leadership of the College. Working closely with the Head of College, you will drive the quality of education, ensuring that all learners receive a high-quality, ambitious and personalised curriculum that prepares them for adulthood.

You will lead on the continuous improvement of teaching, learning and assessment, ensuring strong outcomes for learners, and will contribute to the development and delivery of the College's strategic vision. This is a highly influential role, supporting the alignment of education, health and care provision while ensuring compliance with statutory and regulatory requirements.

Key Responsibilities

• Support the strategic leadership and continuous improvement of the College, contributing to long-term planning and vision
• Lead on the quality of education, ensuring a well-sequenced, ambitious curriculum aligned to learner needs and EHCP outcomes
• Drive high standards in teaching, learning and assessment through effective leadership and performance management
• Oversee curriculum planning, timetabling and delivery, ensuring consistency across provision, including off-site learning
• Lead on external accreditation and RARPA, ensuring robust assessment, tracking and reporting of learner progress
• Monitor learner outcomes and use data to inform decision-making, interventions and improvement planning
• Work collaboratively with internal and external stakeholders including families, local authorities and partner organisations
• Support safeguarding across the College, contributing to DSL responsibilities and a strong culture of safety and wellbeing
• Ensure effective operational management, including staffing structures, resource allocation and day-to-day systems
• Deputise for the Head of College as required

About You

We are looking for a confident and values-driven leader who is passionate about improving outcomes for autistic young people.

You will bring:

• Qualified Teacher Status and a relevant degree (or equivalent)
• Experience of leading teaching, learning and curriculum development within a SEND or specialist setting
• Strong understanding of autism, SEND legislation, EHCPs and the SEND Code of Practice
• Proven ability to lead, motivate and develop teams to deliver high performance
• Excellent communication, organisational and decision-making skills
• A commitment to inclusive practice, equality and learner-centred approaches

You will be resilient, collaborative and driven to deliver continuous improvement, with the ability to balance strategic thinking and operational delivery.

Why Join St John's College?

• Be part of a values-driven, autism-specialist organisation with a strong reputation for quality and innovation
• Join a committed and supportive leadership team with a shared ambition for learner success
• Play a key role in shaping the future of education for autistic young people
• Access high-quality training and professional development opportunities

If you are an experienced leader with a passion for inclusive education and a commitment to excellence, we would love to hear from you. Only applications submitted online will be considered via the recruitment portal.

Informal visit to setting/main college site - Ongoing through June 2026

Candidates informed of application outcome - 01st July

Interviews - Tuesday 07th July 2026 

Start Date-  January 2027 or earlier 

Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.

Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.

Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.

The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.

Documents

• Deputy Head - JD - St Johns - June 2026.pdf (0.57 MB)

Position: Head of Experience
Hours: Full-time, 35 hours a week
Contract: Permanent
Location: Office-based in London N4, with flexibility to work remotely
Salary: £65,118 per annum plus excellent benefits
Salary Band and Job Family: Band 4

About Us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

The Head of Experience is a senior cross-organisational leadership role building and leading a new Experience function at the heart of the Engagement and Income Generation directorate.

It exists to change how the organisation understands and responds to the people it exists for. That means identifying where experiences can be improved and creating the conditions to act on it.

The postholder will drive cross-functional collaboration so that audience insight and data consistently inform strategic decisions. They will create the systems and governance that turn insight into action across the breadth of MS experience.

The postholder is accountable for driving measurable improvements in how audiences experience every interaction with us. This builds the conditions for integrated, audience-led engagement at scale, in service of delivering greater impact and sustainable income.

Closing date for applications: 9:00 on Thursday 18th June 2026

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

We particularly welcome applications from disabled people and or people from minoritised ethnic backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our recruitment and selection process 

• The first round of our recruitment and selection process includes an interview with competency-based questions.
• Our recruitment and selection process might also include extra tasks. For example, a written or Microsoft Excel test or making a presentation.  
• We’ll let you know what the selection process will include when we invite you to interview. You can ask for any more reasonable adjustments for the interview as part of the invitation.
• You might also be invited for a second interview. We’ll let you know about this during the selection process.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 39 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

Are you passionate about promoting excellence in care and ensuring the highest standards for the Armed Forced Community?

We are looking for an experienced operational leader to join our Care Services team as Head of Operations.

This role is responsible for the operational leadership of our six care homes and the Galanos House Community Hub, ensuring services are delivered safely, effectively, and to the highest possible standards. Working closely with Home Managers and frontline teams, you will provide visible leadership, practical support, and robust oversight to drive performance, maintain compliance, and deliver exceptional care for residents.

As Head of Operations, you will play a key role in ensuring our homes are well-led, resident-focused, and continuously improving. You will be confident in challenging constructively, resolving operational issues, and supporting teams to achieve excellence in care delivery. Working alongside the Managing Director of Care Homes, you will also contribute to the strategic direction and future development of the service.

We are looking for a values-driven leader with the following qualifications and experience -

- Registered Nurse
- Significant senior operational leadership experience within care home settings
- A strong track record of improving quality, compliance, and operational performance
- Excellent leadership and relationship management skills
- Significant experience of working with CQC regulations and other relevant legislation
- Strong knowledge of regulatory standards and safeguarding responsibilities

This role will be homebased with regular travel to our six care homes and head office when required.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

Employee benefits include -

- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Private Healthcare
- Enhanced paid maternity, paternity and adoption leave
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer

For more detailed information about the role, please see the job description attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

As part of our commitment to inclusion, we offer guaranteed interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.

Interview Details: Three stage process with final stage to take place at Haig House on 22nd July 2026.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

About The Company

Since 1921, the Royal British Legion has been dedicated to supporting members of the Armed Forces community, and we will continue to be there for as long as we are needed, ensuring their unique contribution is never forgotten. 

As the UK's largest Armed Forces charity, we are proud to have over 180,000 members, 110,000 volunteers, 1,900 employees, and a wide network of partners and charities working together to provide lifelong support, whatever the need and whenever it is required. 

We are committed to supporting our people through flexible and hybrid working where possible, a strong focus on wellbeing, and opportunities to develop skills and grow careers while making a meaningful impact. 

Visit our Careers Page to discover more about the Royal British Legion, including our departments, employee benefits, values, candidate guidance, and the strategy that underpins our work and impact.

MAG (Mines Advisory Group) is an international humanitarian organisation based in Manchester, UK, and working in 32 countries. We remove landmines and unexploded ordnance to release safe and productive land for communities, and work to reduce the threat of armed violence by supporting governments to safely manage weapons and ammunition. In 1997, MAG was a co-recipient of the Nobel Peace Prize for our work campaigning for the Anti-Personnel Mine Ban Convention.

Job Purpose

You will provide leadership for MAG’s global advocacy and influencing work, ensuring engagement with political, institutional, and sector stakeholders is focused, coordinated, and aligned with organisational priorities.

The Head of Advocacy will lead the development and delivery of MAG’s advocacy strategy across key geographies and fora, including national governments, multilateral institutions, and sector networks. The role ensures that MAG’s policy positions are translated into clear and targeted influencing approaches, and that advocacy activity supports organisational objectives.

Working closely with the Director of Policy and Strategic Partnerships, the Head of Policy, and colleagues across MAG, the role strengthens MAG’s external influence and ensures a coordinated approach across teams and regions.

 Advocacy Leadership and Strategy

• Lead the development and delivery of MAG’s global advocacy strategy, aligned with organisational priorities and policy positions
• Identify priority targets, geographies, and influencing opportunities across national, regional, and multilateral contexts
• Provide strategic advice to senior leadership on advocacy opportunities, risks, and positioning

External Engagement and Representation

• Represent MAG at senior level with governments, multilateral institutions, and sector networks
• Build and maintain relationships with key decision-makers and advocacy peers across priority geographies
• Lead MAG’s engagement in relevant advocacy fora, including parliamentary, multilateral, and sector spaces
• Support senior MAG staff to engage effectively with advocacy targets

Delivery of Advocacy and Influencing

• Oversee the design and delivery of advocacy initiatives that support MAG’s objectives
• Ensure the development of high-quality advocacy materials, including briefings and messaging
• Ensure advocacy activity is coordinated across MAG and aligned with organisational priorities

Advocacy Management and Internal Coherence

• Provide leadership and line management to the Advocacy Manager and wider advocacy function
• Conduct appraisal meetings in line with MAG policy, agreeing and reviewing progress towards individual targets on a regular basis.
• Ensure clear planning and prioritisation of advocacy activities
• Strengthen internal understanding of advocacy priorities and approaches
• Ensure consistency of messaging across advocacy, policy, communications, and programme engagement
• Sector Engagement and Positioning
• Build and maintain relationships with advocacy peers and coalitions across the humanitarian and disarmament sectors
• Influence sector advocacy agendas in line with MAG’s priorities and expertise

Management

• Contribute to PSP planning and organisational strategy
• Support business planning and programme development
• Manage resources in line with agreed priorities
• Provide updates to the Director of Policy and Strategic Partnerships
• Deputise as required

Requirements

Essential Experience

• Significant experience in advocacy, influencing, or external engagement in humanitarian, development, or related sectors
• Experience engaging with political stakeholders, including governments and/or multilateral institutions
• Experience developing and delivering advocacy strategies or influencing initiatives
• Experience producing high-quality advocacy materials and briefings
• Experience working collaboratively across teams and with external partners

Essential Skills and Knowledge

• Strong understanding of political and influencing processes across relevant geographies and institutions
• Understanding of humanitarian, disarmament, or related policy environments
• Excellent written and verbal communication skills
• Strong relationship management and influencing skills
• Ability to identify and respond to emerging opportunities in dynamic political contexts

Essential Aptitude

• Ability to represent MAG with credibility and authority
• Strategic thinking and sound judgement
• Collaborative and solutions-focused approach
• Ability to work with autonomy and prioritise effectively
• Commitment to MAG’s mission and values

Desirable

• Experience engaging in multilateral fora (UN, CCM, APMBC, CCW, ATT, UNPoA)
• Experience working across multiple geographic advocacy contexts
• Experience managing or developing a team
• Additional languages

Benefits

Remuneration

The starting salary will be £56,220, based on a 37.5 hour working week. MAG has a system of incremental pay increases, up to a limit, based on length of service in the role. Further information will be provided to the successful candidate.

Closing Date: 12.00 (GMT) - 18th June 2026

To apply please visit our website via the link.

Please note that as part of MAG's commitment to safeguarding, this post is subject to background checks before an offer of employment is confirmed. For more information on MAG’s approach to safeguarding and background checks on our website.

MAG is committed to the principles of diversity, equality and inclusion. If you think you would be suited to one of our roles we would welcome your application regardless of your background. We strive to provide an inclusive and supportive working environment where all employees feel respected and supported in fulfilling their potential 25 days Annual Leave.

East Kent IPS Employment Service Manager

Location: East Kent (Thanet, Folkestone, Hythe & Romney Marsh, Canterbury, Dover, Deal, Ashford)
Hours: 21 hours per week (0.6 FTE)
Contract: Permanent
Work type: Field‑based
Reporting to: Head of Area
DBS: Enhanced Disclosure with Adults Barred List

Who we are

At Rethink Mental Illness, we believe everyone severely affected by mental illness should have a good quality of life. We listen, we work together, and we challenge inequality — always putting people at the heart of what we do.

Our Individual Placement and Support (IPS) Employment Service helps people with mental health challenges find and sustain paid employment that matters to them. We’re now looking for a passionate and experienced IPS Employment Service Manager to lead and develop our East Kent service.

About the role

As Employment Service Manager, you’ll lead a small, dedicated team of Employment Specialists delivering high‑quality, recovery‑focused employment support across East Kent. You’ll ensure the service meets contractual requirements, achieves positive outcomes for people we support, and reflects Rethink’s values in everything it does.

Working closely with the Head of Area, you’ll provide day‑to‑day leadership, oversight of performance and quality, and strong external partnership working — all while championing innovation, inclusion, and continuous improvement.

You’ll manage four part‑time Employment Specialists and play a key role in shaping how the IPS service responds to local need.

What you’ll be doing

• Leading, supporting and developing a dispersed staff team to deliver safe, effective and person‑centred services
• Ensuring strong performance against contract targets, quality standards and reporting requirements
• Embedding safeguarding, data protection, equality and health & safety into everyday practice
• Providing regular supervision, coaching, appraisals and performance support
• Building effective relationships with commissioners, referrers, mental health services and community partners
• Managing recruitment, staff resourcing, budgets and operational processes
• Promoting service user involvement and ensuring voices of lived experience shape the service
• Identifying opportunities for service improvement, innovation and local engagement

Who we’re looking for

You’ll be a confident, values‑driven leader with experience of managing services in health, social care or a related setting. You’ll bring a collaborative approach, a commitment to recovery‑focused practice, and a genuine passion for supporting people affected by mental illness into employment.

You’ll need:

• Experience of managing and supporting staff teams, including supervision and performance management
• Knowledge of mental health, recovery approaches and best practice
• Experience of safeguarding, incident reporting and regulatory compliance
• Strong organisational, communication and partnership‑working skills
• Ability to plan, monitor and evidence outcomes and service impact
• NVQ Level 3 / QCF Diploma (or equivalent) in a health or social care related subject
• Good IT skills, including confidence using Microsoft Office

We’d love it if you also have:

• Lived experience of mental ill health or using mental health services

Why join us?

• Be part of a values‑led organisation making a real difference
• Work flexibly and autonomously with strong leadership support
• Access learning, development and career progression opportunities
• Join a caring, inclusive workplace where equity, respect and openness matter

Interested?
If you’re ready to lead a service that changes lives through meaningful employment, we’d love to hear from you.

Rethink Mental Illness is committed to creating a diverse workforce and welcomes applications from people with lived experience of mental illness.

Reports to: Chief Operating Officer

Location: Flexible/Remote, with monthly co-working days in London

Salary: £47,000 - £50,000 

Hours: Full time; 37.5 hours a week, We are happy to consider requests for flexible or part time working 

Contract: Permanent 

ABOUT THE ROLE 

Role overview 

Now Teach is looking for our first Head of Impact as we embark on an exciting new organisational strategy to understand, articulate and maximise our impact. In this pivotal role, you will lead the ongoing development of Now Teach’s monitoring, evaluation and learning, ensuring we are able to clearly evidence our impact, evaluate and strengthen our approaches, drive continuous improvement and strengthen the case for career changers in teaching. 

We have identified four key areas of impact delivered by our network of Now Teachers and are now in the process of defining overarching organisational impact metrics and building our measurement systems. You will take on this role at a key point in our impact journey, embedding our strategic impact framework and strengthening our internal impact capabilities.  

You will refine and evolve our impact approach to drive continuous improvement across the charity and inform future programme design. Working closely with teams across the organisation, you will help embed a strong culture of learning, reflection and evidence‑led decision‑making. 

This role is a key member of the Now Teach leadership team and plays an integral part in evaluating progress against our strategy, sharing insight and learning with trustees, funders and other stakeholders. 

This is a strategic, hands‑on role, working in partnership with Recruitment, Network, Communications, Philanthropy and wider teams. You will also work closely with the Data Manager to ensure the collection, management and use of high‑quality data that underpins credible and compelling impact evidence. 

In this role you will……  

Impact strategy & measurement 

• You will represent Now Teach externally on impact and evaluation, strengthening our reputation as a credible, evidence-led organisation and building partnerships that enhance our influence and learning across the sector. 

• Lead the further development, ongoing refinement and implementation of the charity’s theory of change

• Design and develop the monitoring and evaluation approach to underpin delivery of our Network Impact Framework 

• Ensure outcomes and indicators align with the charity’s mission, strategic priorities and funder requirements. 

• Work closely with the Data Manager to ensure data collection processes, systems and outputs are robust, consistent and of high quality, ensuring data collection opportunities are maximised 

• Contribute to the development of our surveys, to ensure robust data is captured to evidence and inform strategic priorities against our impact model. 

• Embed impact measurement, insight and learning into organisational planning and decision making. 

• Identify and action external research opportunities and priorities, leading on relationships with external research bodies and managing ongoing research projects 

• Support the development and continuous improvement of data/impact dashboards to share insight and learnings across organisation 

Learning & Continuous Improvement 

• Develop and strengthen our approach to sharing learning internally, ensuring insight is used to drive continuous improvement and great decision making. 

• Strengthen and further develop Now Teach’s monitoring, evaluation and impact systems, ensuring they are proportionate, effective and used in practice. 

• Identify insights and trends that support continuous improvement and work collaboratively across teams to act on learning. 

• Support teams to test, refine and improve approaches based on evidence and evaluation findings. 

• Act as a business partner and internal consultant, supporting teams to interpret data, reflect on findings and apply learning to their work, producing key recommendations for particular teams on an agreed basis and facilitating next steps with relevant Directors. 

Strategic Reporting and Strengthening our case for support 

• Lead on the production of high‑quality impact reporting for a range of stakeholders, including trustees and funders, and responsible for the annual impact report. 

• Work closely with the Philanthropy and Communications teams to ensure impact evidence strengthens Now Teach’s narrative and case for support, and that we fulfil our impact measurement obligations to donors. 

• Contribute to organisational strategy, ensuring impact insight and evidence are central to strategic decisions. 

KEY COLLABORATORS 

CEO 

Director of Network 

Director of Recruitment 

Director of Communications, Philanthropy & Marketing 

Head of Communications & Marketing 

Data Manager 

PERSON SPECFICIATION 

Who you are  

You’re an experienced impact leader who thrives in a fast-paced environment. You’re as comfortable setting the strategic direction for impact as you are getting hands-on with data, frameworks, and tools. 

You’re comfortable working on your own, organised, and confident managing competing priorities, bringing clarity and focus in a fast-paced setting. 

A natural collaborator and influencer, you work effectively across teams—making impact practical, accessible, and central to decision-making. 

You’re curious, reflective, and committed to continuous improvement, always looking for better ways to understand and strengthen impact. 

Above all, you’re passionate about improving outcomes for schools and students, and motivated to ensure that the impact of Now Teach is clearly evidenced and continues to grow 

What you’ll need to succeed in this role 

• A big picture thinker who can think strategically across the work of the organisation, and spot opportunities to maximise impact 
• Experience in impact measurement, evaluation, research or learning within the charity sector 
• Strong understanding of theories of change 
• Experience working with data and collaborating with data specialists to ensure quality, consistency and credibility of evidence. 
• Excellent written and verbal communication skills, with the ability to translate complex findings into clear, compelling messages. 
• Strong stakeholder management skills, with the ability to influence and work effectively across teams.

Don’t meet every requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every qualification. At Now Teach we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly, we encourage you to apply anyway.   

WORKING AT NOW TEACH 

Our people join and stay because they value Now Teach’s flexibility, close-knit team culture and social purpose. 32% of employees at all levels of the organisation work part time and everyone works flexibly, with time off in lieu part of our standard working practices. We are a small, collaborative and supportive team of nearly 20 people. We are non-hierarchical, and we set clear expectations and celebrate the successes of teams and individuals.  

Our Vision 

Schools and students benefit from the inspiring professional and life experience of career change teachers. 

Our Values 

Now Teach has four core values which encompass how we work together to delivery our vision and mission: Drive impact through expertise; Focus on who matters most; Make change happen; and Build connections that amplify. 

Our culture and values are central to us encouraging and supporting people into teaching. Without our positive, honest, and flexible approach we wouldn’t be able to adapt to meet the needs of Now Teachers. We have been named as one of Escape the City’s Top 100 Employers in 2021 and 2022 and have been recognised as a Working Mums’ Top Employer and at the Working Dads Employer Awards. We have won awards for our Culture, Flexible Working and Excellence in Public Service.   

In return we offer you 

As well as flexible working and a great culture, we offer a wide range of benefits including 25 days annual leave per year (plus bank holidays), an additional 3 days for Christmas closure (25th Dec-1st January), a  pension scheme with a generous 11% employer contribution, enhanced parental leave policies, a rewards platform with employee discounts, access to an Employee Assistance Programme and an annual professional development budget for each employee. 

Working arrangements 

Full time/part time role, flexible working patterns possible. Now Teach are supported to work flexibly at co-working spaces or at home as needed with monthly working days in London. You will be required to cover your own travel expenses to London.

Application Process 

Please submit your CV and a cover letter (max. 2 pages for the cover letter).

Applications close on 16th June.

First stage interviews will take place on 25th or 29th June online.

Second stage interviews (if appropriate) will take place on 6th July in person at a location in London.

Diversity, Equity & Inclusion 

Now Teach strives to be a workplace that is diverse, equitable and inclusive where we can ALL be ourselves. We encourage applications from people of all backgrounds, ethnicities, ages, gender identities, stages of life and those with hidden or visible disabilities.

We are committed to providing reasonable adjustments throughout our recruitment process and we’ll endeavor to be as accommodating as possible. If you would like to discuss specific requirements, please contact us and ask to speak to the Operations team.

All applicants must have an existing Right to Work in the UK. 

Safe Recruitment Procedure 

Now Teach are committed to safeguarding and promoting the welfare of children and young people.To meet this responsibility, we follow a rigorous selection process, and all successful candidates will be subject to a Basic Disclosure and Barring Service check. 

Contract: 1-Year Fixed Term contract
Hours: Full-time (40hrs/weekly)
Reporting to: Academy Director
Location: Remote 
Salary: £50,000 p/a + 3% pension contribution
Start date: September 2026

About us

Parallel is a small charitable initiative with big ambitions. Our mission is to increase the number and diversity of excellent young mathematicians. We are a Good Thinking project (registered Charity Number: 1147404).

Founded in 2023 by Simon Singh MBE and Dr Junaid Mubeen, our online Parallel Academy supports highly capable students to excel in maths, by providing them with structured programmes that develop their reasoning and problem-solving skills beyond the curriculum.  We currently support more than 10,000 students through the Academy, around 1000 of whom receive highly targeted support through weekly, small-group online tutorials.

We are at an exciting phase in our journey, with plans to expand tutoring to 5000 students over the next four years. Our students are motivated and ambitious. Our maths programme takes place outside of school hours, yet students have an average attendance above 95%. All of our work takes place online and is subject to safeguarding and data protection policies that are reviewed periodically to reflect up-to-date best practice.

Parallel has built a reputation for excellence, both in terms of the expectations we set for students, and the quality of service they receive from us. Our work is underpinned by an inclusive ethos; every student who applies for the Academy is guaranteed a place on one of our programmes. 

We work flexibly to both launch new initiatives and adapt our existing offerings. We pride ourselves on a creative approach to programme design and now face a familiar challenge of maintaining our quality and highly personalised approach as we scale up.

The purpose of this role
 

We are seeking an experienced Head of Operations to join and help lead our committed and energetic team. This role is pivotal to achieving Parallel’s growth ambitions while maintaining the quality of service we are renowned for. As a senior leader, you will be a lynch pin of our core team and will make a real difference to the life prospects of thousands of young students. 

On a practical level, you will coordinate and drive our core programmes, with oversight and accountability for their smooth, day-to-day delivery. You will also line-manage two full-time administrators (this may increase as the team expands), overseeing and supporting their work across communications, data and operational delivery.

We have established several processes and tools for delivering our programme effectively and the ideal candidate will have a sharp eye for process improvement and opportunity. You will need to understand and consolidate our current best practices, but also identify ones that need to be adapted or enhanced as we look to scale up. 

This role is offered initially as a fixed-term contract for 12 months, though we have every intention to extend the position longer term should the appointment prove successful. 

A note on working hours
 

This is a fully-remote role. As part of your contracted hours you will be required to regularly do some work during evenings and weekends (approx 5-8 hours a week). You may occasionally need to step in at short notice, outside of standard working hours, to support and resolve urgent operational issues.

There will also be periods when there is a higher workload (e.g., during student admissions cycles), so you may be required to offer some flexibility in working longer  - and then shorter - hours week to week. Time off in-lieu is provided for additional hours worked. 

In general, you will have significant autonomy in how you structure your working week, provided you ensure that our core operational needs are covered within the whole team.

Key responsibilities

Working for Parallel is challenging and rewarding in equal parts. On a typical day you will be fielding queries from parents, managing the logistics of 200+ tutorials a week and ensuring tutors are fully supported. We are a dynamic team that readily adapts to new situations and relishes the challenge of working through problems together. 

As part of your key responsibilities you will:
 

• Oversee the smooth day-to-day running of our Tutorial and Webinar Programmes, ensuring that sessions proceed as planned, and that any issues - from tutor cover needs to student absence requests - are swiftly and effectively addressed.

• Coordinate key aspects of our start and end-of-term administration, including payments, parent and student communications, website setup, spreadsheets and logistics.

• Oversee the admin team’s responsiveness to our high-volume shared inboxes, responding to the most sensitive student and parent queries and acting as a point of escalation where needed.

• Manage a small but growing admin team, providing regular guidance, support, and feedback.

• Play a key role in overseeing our student admissions cycles, from planning to testing, setup, delivery and communication of decisions.

• Make everyday operational decisions independently, exercising good judgement in when to bring issues to senior management.

• Work effectively with data (e.g. student learning data) - as managed through our central directories - and use it to guide decision-making and to support the effective running of our programmes. 

• Review our policies on an ongoing basis, ensuring that we are complying with our safeguarding and data protection obligations at all times and that our policies are built for scale.

• Support with schools outreach initiatives.

• Develop and document key administrative procedures (an ever-evolving ‘Operations Handbook’) to ensure that we have reliability and stability across all programmes.

• Help to shape and build on our ethos of high expectations, which translates into concrete policies regarding attendance, homework, participation and criteria for both admitting and removing students from our Tutorial Programme.

Role requirements
 

While there is no fixed template for working with Parallel, we consider the following requirements essential for this role:

• Proven leadership qualities, with the ability to act independently and decisively when the situation demands it. 

• Experience managing small teams, including multiple direct reports.

• Managed operations at large scale - you have executed product/service delivery to thousands of end users.

• Excellent project management skills, with the ability to delegate tasks and to track processes and outcomes.

• Exceptional written and verbal communication skills, with the ability to connect effectively with a diverse set of internal and external stakeholders.

• Proficiency in working with digital tools and software such as Google Sheets, Docs, Forms, Zoom and Trello (and able to learn new tools quickly and independently).

• Excellent with spreadsheets and data - you know your vlookups from your pivot tables.

• Nimble problem-solver who can think on your feet and approach complex situations with a flexible mindset.

• A ‘can-do’ attitude and strong team ethic - you are known as a supportive presence for your colleagues who will go above and beyond to make their lives easier.

• Demonstrable ability to work productively in a fully remote setup.

• A strong commitment to safeguarding, and the ability to maintain confidentiality and integrity related to all aspects of information disseminated within the organisation.
   

It is also desirable (though not essential) for you to have relevant experience in an education setting.
 

Please note that this role will be subject to an Enhanced DBS check. 

How to apply
 

If this sounds like you, please submit your CV and cover letter via CharityJob, or get in touch with any questions. 

Interviews will take place online after the closing date. As part of the selection process, shortlisted candidates will be required to complete tasks designed to assess relevant skills.