Head of supporter experience jobs
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This role is perfect for a passionate and skilled Data Analyst, looking to harness the power of data to gain key insights into target audiences, and in turn improve animal welfare globally.
You will be working as part of the Marketing Team at animal welfare charity, Worldwide Veterinary Service (WVS), helping to engage audiences and raise funds to support the charities work, which in turn will mean more animals receive life-saving veterinary care.
As our new Data Analyst, you will play a key role in managing and optimising our CRM system and ensuring data is used effectively across the charity to inform decisions, improve supporter engagement, and enhance fundraising performance. Working closely with the Marketing team, you will lead on data analysis and segmentation, helping us to deliver smarter, more targeted campaigns. You’ll also bring a forward-thinking approach by exploring how AI and automation can enhance our data capabilities, and you’ll be instrumental in understanding donor journeys to support long-term retention and engagement.
This is a new role and offers a great opportunity for the right candidate. There is some flexibility for hybrid working, but the role will require time at the Head Office in Cranborne, Dorset.
Other organisations may call this role Data Analyst, Database Officer, CRM Officer, Supporter Data Officer, Insight Officer.
About Us
At Worldwide Veterinary Service (WVS) we champion animal welfare around the world. We send vets where they are needed most, provide expert veterinary training in hard-to-reach places, and ship urgent aid supplies worldwide, every day of the year.
We deploy teams of vets and vet nurses, send equipment and supplies to help struggling organisations on the front line of animal welfare, and train vets at our international training centres in India, Thailand, Malawi and the Galápagos Islands. We also work on strategic one health projects such as rabies elimination campaigns with Governments and NGOs all over the world. Our Mission Rabies project runs mass canine vaccination and community education in the world’s worst hotspots for the disease. Since the project began, over seven million dogs have been vaccinated against rabies and over 13 million children have been educated in rabies prevention, protecting the lives of people and animals.
Last year, WVS helped an animal every 14 seconds. We trained over 4,800 vets, deployed teams of vets all over the world, and sent over 1,700 parcels of veterinary supplies to 261 charities in 71 countries.
Main Duties & Responsibilities
- Maintain and manage our CRM system, ensuring data accuracy, integrity, and compliance with data protection regulations (e.g. GDPR).
- Support in the review of the effectiveness of our current CRM and the potential search for an alternative platform if required.
- Work with the Marketing team to design data-driven supporter journeys and targeting strategies.
- Identify opportunities to automate manual processes and enhance predictive analytics.
- Support colleagues across the charity in using CRM data effectively and responsibly.
- Explore and test AI tools and platforms to streamline data analysis and campaign performance tracking.
- Analyse campaign performance data to identify trends, insights, and areas for improvement.
- Provide insights into supporter behaviour to improve long-term donor retention and lifetime value.
- Keep up to date with data and AI trends in the non-profit and marketing sectors.
- Some evening and weekend working, to include travel, will likely be required.
Essential Skills & Experience
- Two years' experience working with CRM systems (Donorfy is our current CRM but relevant experience across any CRM systems is valuable)
- Strong data analysis and reporting skills
- Ability to translate data into clear insights and recommendations for non-technical audiences
- Experience in audience segmentation and targeted campaign delivery
- Knowledge of data protection and GDPR best practices
- A passion for animal welfare
- A strong team player
- The ability and willingness to work flexible hours, including evenings and weekends occasionally when the charity requires.
- The right to work in the UK.
Desired Skills & Experience
- Experience in a charity or not-for-profit environment
- Familiarity with AI tools (e.g. ChatGPT, machine learning models, data automation platforms)
- A full UK drivers’ licence
To give vulnerable animals around the world access to free life-saving veterinary care.



The client requests no contact from agencies or media sales.
Position
MSF UK is looking for a creative and collaborative Multimedia Producer to join the new (and growing!) Brand and Content team. This is a fantastic opportunity to work with passionate and talented colleagues in a fast-paced environment, producing social media and digital content that builds awareness, raises money, inspires action and sounds the alarm for the world's biggest medical crises. As the ideal candidate, you'll have stellar video production skills with motion graphics experience, backed up by strong digital design capabilities. You'll bring energy and a bucket load of creative ideas and you'll help coordinate cross-channel teams to deliver outstanding communications.
Hours: 37.5 hours per week, Mon-Fri
Duration: Permanent
Location: London - hybrid, 2 days per week in London Office (Wednesdays and Thursdays)
Salary: £40,682.16- £49,722.64 per annum | Salary is offered in line with our pay framework and typically starts at the entry point of the band. Salary increases are considered annually and are subject to our appraisal and performance review process.
Job Purpose:
Creative ideation and production of high performing, short form native social media content (paid and organic, with a focus on video) in collaboration with the social media team; translating and evolving the brand into a strong social media identity; project management support for cross channel content projects. This role is ideal for someone who has a background in design, video production and motion graphics with an instinct for good storytelling and experience in applying both to short form social media and digital advertising content production.
Content creation will predominantly focus on adapting content sent by international teams for the UK social media environment and UK brand, working with content from our database and shooting with teams in the UK office. There will also be opportunities for feeding into briefs for UK driven story collection and working with the materials collected to develop brand focused impact content.
Knowledge, Skills & Experience:
Essential
- Strong design and visual identity background, with proficiency in motion graphics and basic illustration and animation,
- Expert in Adobe Creative Cloud (After effects, Animate, Premiere Pro, Photoshop, Illustrator, InDesign)
- Proven experience of developing ideas for, and producing native social media content that both holds attention and reinforces a consistent, professional brand personality identity
- Strong digital marketing and communications understanding
- Ability to translate and evolve brand guidelines in a social media context
- Experience creating engaging title sequences, idents, transitions, basic illustrated animations, kinetic typography, moving infographics and basic visual effects for digital and video content
- Lives and breathes social media, keeping up to date with trends and experience developing content that allows brands to capitalise on them in an authentic way
- Strong understanding of audiovisual storytelling
- Strong and versatile portfolio showcasing design and video production skills and creativity, particularly in short form, vertical video channels
- Proven ability to adapt visual style and tone to suit a wide range of audiences, formats and disciplines
- Strong creative skills including comms and content idea generation, problem solving, storytelling – be an ideas factory!
- A source of inspiration and creative education for others, particularly around social media creative
- Flexibility and ability to work under very tight deadlines
- Proven ability to manage projects independently
- Commitment to the aims and values of Médecins Sans Frontières
- Highly experienced in the practical use of personal IT equipment and Microsoft Office 365 suite.
- Highly experienced in effectively collaborating and communicating within a hybrid working environment utilising Teams, SharePoint, One Drive and Yammer
- Excellent interpersonal skills and ability to work cooperatively in a dynamic but complex organisation
Desirable
- Proficient in camera operation/lighting/sound
- Understanding of accessible/inclusive design principles and experience of implementing accessibility guidelines
- Comfortable taking a brief but also supporting non-comms/content experts to express their design needs and draw out the information you need to get a clear brief
- Experience of collaborative workflow and asset storage systems
- Sound project management and workshop facilitation experience
- Good knowledge of world affairs and a demonstrable understanding of and commitment to humanitarian issues.
- Experience in the practical use of personal IT equipment and Microsoft Office 365 suite. The ability to effectively collaborate and communicate within a hybrid working environment utilising Teams, SharePoint, One Drive and Yammer.
HOW TO APPLY
Please check that you have included the following in your application:
- An up-to-date CV
- Letter of Motivation, which is a supporting statement demonstrating how your skills and experience position you to meet the key accountabilities of the role
- Links to your portfolio or examples of your work – please include full links rather than hyperlinks
Incomplete applications will not be considered. We encourage early applications as we reserve the right to close applications before the advertised closing date, or if a suitable candidate is found.
Recruitment timetable:
- Closing date for applications: 15 Feb 2026
- Pre-screening Task: Candidates who are longlisted will be invited to complete a pre-screening task designed to assist us in shortlisting.
- Interview: Week commencing 23 Feb 2026
- Projected start date: April 2026
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Regional Coordinator – North West (Inspiring the Future)
Reports to: Senior Project Manager - Primary Futures
Location: Home based with regular travel across the North West region with a primary focus on Chester, Cheshire West and a secondary focus on Northwest Lancashire. Very occasional travel to London where the charity itself is based. Travel costs will be remunerated via expenses.
Purpose: This is a fantastic opportunity to take on a newly created post in the role of Regional Coordinator – North West for Education and Employers Charity; supporting the delivery of our internationally recognised flagship career-related learning programme in schools. The programme is called Inspiring the Future and is known as Primary Futures in primary schools.
Through our programmes, we bring inspiring volunteers from the world of work into schools, helping children learn in a fun way about a wide range of future jobs and career pathways, broadening their horizons and raising their aspirations and attainment. School activity sits at the heart of our charity’s mission which is to: ‘ensure that every young person in our country, wherever they live, whatever their parents or carers’ circumstances, has the opportunity to meet a diverse range of volunteers to hear first-hand about jobs and the world of work’.
This important role will be part of a friendly and supportive ‘Schools Team’, and the post has responsibility for supporting the local northwest delivery of a key primary school focussed project for the charity, funded by the Westminster Foundation. Responsibilities include initiating, developing, and managing relationships with primary schools in Chester, Cheshire West and Northwest Lancashire.
The role will include working closely day to day with local teachers/ schools to organise and deliver an exciting range of virtual and face-to-face events and activities in their schools. The role will also require the postholder to initiate and build positive partnerships with local employers and organisations to recruit and engage more inspiring volunteers to support these activities in schools.
Remuneration: £26-28k per annum depending on experience
Additional Terms: We offer an excellent overall package with 30 days paid holiday, exclusive of Statutory Bank Holidays, plus a competitive pension scheme and a volunteering allowance of up to 5 days per annum – pro rata in accordance with the length of contract. Additional family friendly benefits, including enhancements to Statutory Payments.
Appointment Terms: Permanent and full time
Job Purpose:
The postholder will report to the experienced Senior Project Manager - Primary Futures and work closely with a friendly, supportive and experienced set of colleagues across the wider Inspiring the Future team. The successful appointee will be responsible for working closely with volunteers from the world of work and primary school staff – supporting the effective delivery of interactive career related learning activities aimed at primary school children. It is a fantastic opportunity to make a difference to children and young people, particularly in less advantaged areas, by helping to broaden their horizons and raise their aspirations.
This is a newly created role to support delivery of an exciting multi-year project, kindly funded by the Westminster Foundation as part of our Primary Futures programme. The postholder will draw upon our revolutionary online platform that helps connect schools with a huge range of diverse, inspirational volunteers that have registered with our charity and who come from a wide range of exciting sectors of the economy. You will have the chance to engage directly with primary school children by facilitating interactive virtual and in-person activities with volunteers. While experience of working in or with schools may be an advantage, it is not essential.
The role will be home based with regular travel to nominated primary schools within the allocated region and very occasional meetings at the charity’s office in central London. Working with schools, the successful candidate will be responsible for targets within their region, managing the relationship with schools and volunteers/ employers.
The role, will by its nature, involve extensive travel across the region with a primary focus on Chester and Cheshire West and a secondary focus on North West Lancashire. Therefore, access to a car/public transport is essential. Regular virtual meetings with the wider team and occasional face-to-face team meetings either in London or another convenient location will be a requirement. The Regional Coordinator will make effective daily use of our Customer Relationship Management system (based on Salesforce technology) to manage data and delivery.
What we are looking for in a candidate:
We are seeking a driven, highly capable, and enthusiastic Regional Coordinator who can deliver engaging presentations to employers, children, and teachers; confidently manage relationships at varying levels; and work efficiently to support the achievement of key targets. You will bring excellent communication, organisational, and administrative skills, along with experience in relationship management. If you are motivated, enjoy connecting with people, and want to make a real difference in schools, this role could be the perfect fit for you!
Education and Employers is a small charity of supportive and fun colleagues, working at a rapid pace to bring about change. This is a dynamic role for someone passionate about motivating and inspiring children and who relishes working with a range of stakeholders to create impactful activities.
The exact brief to be finalised with the successful candidate and the funder but the role will be expected to undertake the following key accountabilities:
Key Accountabilities:
We will look to finalise these with the successful candidate but the postholder will have a range of responsibilities, including but not limited to the following:
Relationship building – The job holder will need to build positive relationships
- Re-engage with primary schools who have previously worked with us under a forerunner project that was undertaken last year
- Identify and initiate relationships with new target schools across the identified regions of Chester, Cheshire West and Northwest Lancashire in relation to the Westminster Foundation project
- Develop and manage these school relationships over the lifetime of the project, coordinating their day-to-day engagement in our career related learning (CRL) sessions and deepening their connection to the charity’s work
- Organise virtual and face-to-face activities including school liaison, securing volunteers via the Inspiring the Future system and host on tech platforms (Zoom, MS Teams etc)
- Work with the Primary Futures Manager to build relationships and to capture and exchange good practice between schools and teaching professionals, from all areas involved in the project
- Build relationships with the charity’s partnerships team to ensure that contacts and volunteers from the wider work of the charity are harnessed to support the Westminster Foundation funded project where possible
Delivery – the job holder will need to present/facilitate sessions to local schools and stakeholders
- Plan and arrange all logistics for the events that the postholder will deliver directly with schools. These will be both virtual and in person delivered in school settings
- Facilitate interactive virtual and face-to-face activities to connect pupils with volunteers through themed sessions, Q&A or job guessing-game format.
- Support and host teacher training sessions, staff meetings and info webinars to promote Inspiring the Future and encourage engagement and independent usage of the platform.
- Identify and connect with local employers, engaging the support of their organisation and staff, to secure and encourage local volunteers to help deliver CRL activities within funded projects.
Resource development, technology, data and reporting – the jobholder will need to use our technology, gather impact data on our behalf, develop resources, and make improvement suggestions
- Track and report back to the Primary Futures Manager, delivery against agreed targets and impact. This could include gathering baseline and impact data like pupil/ teacher surveys, feedback quotes, and photos of our activities (permissions to be obtained from the schools).
- Use Salesforce CRM to support with data management, assisting with maintaining up to date records and supporting data cleansing as needed
- Support the development of educational resources for teachers and pupils that provide insight into the world of work and different sectors
- Other ad hoc administrative tasks to support successful delivery of the project whilst always having a positive focus on improvements and ‘how can we do things better’.
- Promote Education and Employers wider offer and programmes as appropriate across the wider North West region. This would include our pilot project with the Department for Culture, Media and Sport (DCMS) to inspire young people to consider future careers in local media
Person specification:
We are looking for someone with the following Skills/ Knowledge/ Expertise
Essential
- Minimum two years’ experience in a relationship management, school engagement, or school-based role. Other relevant experience will be considered if it demonstrates the candidate can undertake the accountabilities above
- Experience in successful relationship management – ability to engage confidently and sensitively with schools/colleges and employers and at a range of levels of seniority up to and including headteacher level
- Outstanding customer service and telephone manner, including handling large volumes of email enquiries and dealing with difficult situations politely and assertively
- Strong organisational and administrative skills including close attention to detail and effective time management
- Persuasive and confident communicator who is influential, and effective in presenting a concept both in person and on the phone.
- Good level of education, demonstrating capability in producing written content to a high standard.
- Demonstrable experience of managing a diverse workload; being able to prioritise work and working under pressure.
- Good working knowledge and practical application of Microsoft Office tools
- Willingness to travel either by car or public transport (‘Clean’ full driving license if preferred method of transport is driving)
Desirable
- Passion for supporting young people in realising their potential through harnessing skilled volunteers to engage in education
- Experience in virtual and in-person facilitation with children and young people
- Experience of project management and delivery
- Experience of client relationships management (CRM) databases, in particular Salesforce
- Experience of marketing to schools
- Experience of working in a small team
- Experience of working with volunteers
- Understanding of safeguarding, risk management and data protection
- Comfort and confidence in working with data to inform actions
Personal Attributes
- Commitment to uphold our charity’s five values - Inspiring, Inclusive, Innovative, Impactful, Integrity
- Flexible – responsive to changing operational context and new opportunities
- Team Player: working collaboratively and flexibly to achieve outcomes and is keen to add value to the organisation’s culture and ethos
- Able to undertake some occasional work in the evenings and at weekends, although this is not a regular or likely day-to-day requirement of the role
Application process
The Education and Employers Charity values having a diverse workforce. We are committed to equality of opportunity and welcome applications from individuals from all backgrounds. We offer a range of inclusive employment and family friendly policies as well as flexible working arrangements in order to support staff from different backgrounds.
The closing date for applications is 9am on Wednesday 4th February and interviews will take place at our London office on Wednesday 11th February. Please send a covering letter of no more than 2-3 sides of A4 setting out your interest in and suitability for the role against the job description and person specification, together with an up to date CV. Please include your name and the role applied for in the subject line of your e-mail. Thank you
*Please note, in your cover letter we have a strong preference for human-written content. We want to hear about you, your genuine interest in the role, and why from your experience, skills, and personality you feel you are a great fit for the role
We will only consider applications with both a CV and covering letter and applications will only be accepted from those with the right to work in the UK with a valid passport/visa.
Thank you for taking the time to consider this role. We very much look forward to receiving your application!
The Charity is fully committed to safeguarding those in our care. We plan our recruitment processes to ensure effective timelines for any required vetting processes such as enhanced DBS, qualification, reference and identity checks. The Charity also ensures that each staff member is appropriately trained for their duties with a comprehensive induction process on commencement and regular CPD in areas like safeguarding.
About the Education and Employers Charity
Education and Employers is an independent UK based charity launched in 2009 with the original vision of “providing children and young people with the inspiration, motivation, knowledge, skills and opportunities they need to help them achieve their potential”. Our current strategic plan and mission is available to read here. It aims to achieve this by working with schools, employers, the national bodies that represent them and a wide range of other partners including the government and third sector organisations. The charity also works with partners internationally – more details here.
The charity runs Inspiring the Future, a free service which uses innovative match-making technology to connect volunteers with state schools and colleges, quickly, simply and at scale. Schools can very easily search a massive database of willing volunteers, filter against a wide range of criteria – e.g. subject, sector, career route and send them a message. It enables young people, wherever they live, whichever school they attend, the opportunity to meet people from a wide range of backgrounds doing jobs from across the whole world of work.
Over 90,000 people have already volunteered in the UK - people from all levels: apprentices to CEOs and all sectors: apps designers to zoologists and over 85% of English secondary schools and 42% of primary schools have registered with us. People can volunteer from an hour a year in a local primary or secondary school to chat informally about their job and career route, take part in career speed networking session, give careers insights, provide mock interviews or feedback on CVs through to serving as a governor or trustee. There is also the opportunity to link up with schools for workplace visits, job shadowing and mentoring.
Inspiring the Future operates on a technology platform kindly developed in partnership with Deloitte, Salesforce and Ordnance Survey. It allows the charity to run national campaigns and others focused on specific geographic areas or economic sectors such as engineering, science, health and arts and culture. The campaigns have secured high profile support across government, business and teacher associations and ongoing corporate partnerships including our lead corporate partner Bank of America.
In partnership with the National Association of Head Teachers the charity has developed a version for primary schools called Primary Futures and over 6,500 primaries have already signed up. To see a short clip on how it works please click here. All campaigns run through Inspiring the Future share a common objective: to broaden young people’s horizons, raise their aspirations and show them the range of opportunities and careers routes e.g. apprenticeships and university open to them. Over 5 million interactions between young people and volunteers from the world of work have already taken place.
Since the Charity’s launch it has sought to understand what difference employer engagement in education makes to young people and the economy. It works with academics and researchers from around the world and its own research is regularly cited by government and international organisations like the OECD. The research, which has informed and influenced a range of government policies, shows that employer engagement helps improve social mobility, reduces the likelihood of young people becoming NEET (not in education, employment of training), increases the amount they earn in adult life, helps them make better informed career choices and leads to improvements in educational attainment.
Ensure that every young person in our country has the opportunity to meet a diverse range of volunteers to hear about jobs and the world of work.


The client requests no contact from agencies or media sales.
About Us
Learning and Work Institute is an independent policy and research organisation focused on lifelong learning and better work. Our vision is for a fair and prosperous society where learning and work enable everyone to realise their potential. We research what works, influence policy, and develop new ideas to improve practice.
About The Role
Permanent : Part-time flexible, 22.5-30 hours per week, to be worked across 4-5 days.
Salary: £25,780-£34,910 per annum (pro rata), dependent on experience and location
This role within our external affairs team focuses on securing impact for our work by supporting the delivery of our campaigns and events.
This varied role involves providing coordination of and administrative support to our flagship campaign, Get the Nation Learning; regional adult learning awards; and L&W events.
The ideal candidate will need experience of working in a busy administration role; excellent communication skills; the ability to build relationships with internal and external stakeholders at all levels; excellent organisation skills; and the ability to work flexibly in a fast-paced environment.
Duties and Responsibilities
Campaigns
- Coordinate the delivery of the Get the Nation Learning campaign. This means: working with L&W’s head of lifelong learning to produce a comprehensive project plan; monitoring progress across team members to ensure work is delivered to time; undertaking all administrative elements of campaign delivery; managing the nominations and selection process for the Get the Nation Learning Awards; monitoring the budget; and working with the head of lifelong learning to manage relationships with sponsors, stakeholders and suppliers.
- Supporting the delivery of regional adult learning awards, including coordinating nominations and selection processes; undertaking all administrative tasks; and working with L&W’s external affairs manager to manage relationships with clients and award winners.
Events
- Supporting the delivery of L&W’s in-person and online events, including our annual Employment and Skills Convention and Get the Nation Learning Awards ceremony. This involves undertaking administrative tasks such as managing registrations, liaison with speakers and delegates, supporting delivery of events on the day, and working with the external affairs manager to manage relationships with sponsors and suppliers.
Other duties
- Support the external affairs team with communications tasks, for example website updates, drafting and preparing marketing emails and social media posts, distributing press releases etc.
- Undertake any other duties commensurate with the grade and level of responsibility for this post.
About You
Skills
- Excellent administration, organisation and planning skills - Essential
- Strong project coordination/management skills - Essential
- Excellent communication (oral and written) - Essential
- Proficient in MS Office - Essential
- Proficient in the use of CRM software - Desirable
- Proficient in the use of email marketing and website editing software- Desirable
- Basic design skills and familiarity with design software, such as Canva- Desirable
Knowledge
- Knowledge of, and commitment to, L&W’s charitable aims and purpose - Essential
Experience
- Proven experience in a coordination or administration role - Essential
- Experience of supporting the delivery of successful influencing campaigns- Desirable
- Experience of planning and delivering events - Desirable
- Proven ability to work under pressure, prioritise workloads, negotiate and meet deadlines - Essential
Benefits (FTE equivalent, part time pro-rated)
Salary of £25,780-£34,910 per annum), dependent on experience and location .
- 31 days' holiday increasing to 33 days after 5 years’ service, of which 3 are shutdown days in addition to public holidays.
- Company pension scheme with 8% employer contribution
- Group Life Assurance 3*salary
- Hybrid working (with 40%-60% of your time required in the office)
- Flexible working practices
- Employee Development Scheme
- Retailer Discounts
- Enhanced occupational maternity, adoption, paternity and shared parental pay
- Enhanced occupational sick pay
- Eye care scheme
- Employee Assistance & Wellbeing Programme
- Gold award in Investors in People
The client requests no contact from agencies or media sales.
Job Title: People Development Manager (Job Share)
Location: Homeworking with a requirement to occasionally work at Head Office (Vauxhall, London)
Salary: £23,036 per annum, pro rata based on an FTE salary of £57,590 per annum. (Inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement)
Contract type: Part Time, Fixed Term (1 year)
Hours: 15 hours per week (Wednesday's and Friday's as part of a job share)
We are now seeking a People Development Manager (Job Share) to join our People & Culture team and help us strengthen learning, development, and organisational capability across Refuge.
As People Development Manager, you will play a key role in delivering effective, compliant, and customer-focused People services that help colleagues perform at their best and support Refuge’s strategic objectives.
Working collaboratively with managers and your job-share partner, you will shape and deliver an organisation-wide training and learning offer that meets diverse needs, supports professional growth, and enhances our inclusive culture.
You will lead on the development of our newly implemented learning system, our evaluation framework and monitoring and developing our apprenticeship scheme. Alongside your job share partner and the Deputy Director of People & Culture, you will help develop our new learning strategy.
You will be part of a supportive People & Culture team committed to positive change and continuous improvement. In this role, you’ll have the opportunity to shape meaningful development initiatives that help colleagues grow and ensure Refuge remains a great place to work.
Closing Date: 09:00 am 12 February 2026
Interview Date: 19 February 2026
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The purpose of this role is support the GWT catering manager at our Robinswood Hill and Crickley Hill cafes, ensuring our café operations are commercially successful, achieve income targets, and maximise profitability. Deliver first-class customer service and exceed visitor expectations. Identify opportunities for innovation and new income streams. Support the Catering manager in developing a strong, flexible and agile customer-focused café team that reflects the values of GWT. Collaborate with wider GWT team as required, supporting the delivery of GWT’s programme of events.
Responsible for line management of café catering assistants and where applicable catering volunteers and deputise for the Catering Manager in their absence as required.
To Understand the commercial drivers of cafés performance and identify opportunities to increase income, explore new revenue streams, and drive bottom-line contribution. To Support GWT’s wider activity across but not limited to RWH and CH and other sites as required, including delivery of GWT’s programme of events and activities, working in collaboration with the programming team to identify and realise opportunities to maximise income.
We show how we care for nature, our partners and each other through our values:
We’re ambitious and dream big — for people and for nature.
We collaborate, because we can achieve more together.
We’re inclusive and believe that nature is for everyone.
We act with responsibility for the work we do and the world we’re helping to shape.
Together, we’re growing hope for a wilder future.
This is a permanent full-time post working 5 days over 7, working pattern to include weekends with occasional evenings as required.
The client requests no contact from agencies or media sales.
About us
Tower Bridge is a working bascule bridge, a leading events venue, and an iconic visitor attraction, welcoming almost one million visitors each year. It is one of five bridges supported and maintained by the charity City Bridge Foundation, which is also London’s biggest independent charitable funder.
This is an exciting time to join us. Tower Bridge is embarking on an ambitious transformation programme – Tower Bridge in Motion – shaping the future of London’s defining landmark. Through major initiatives and estate-wide improvements, the programme will enhance visitor experiences, inspire innovation and strengthen community engagement, while preserving and celebrating the Bridge’s unique cultural heritage. Our vision is to be an exemplar visitor attraction driven by social values that excites, inspires, engages and connects everyone we reach and encounter.
About the role
We are seeking an experienced and inspiring Head of Content and Engagement to support our transformation programme. This new leadership role offers a unique opportunity to redefine how diverse audiences experience and connect with Tower Bridge.
As Head of Content and Engagement, you will build and lead a new team to create authentic, inclusive and inspiring storytelling, experiences and programmes that bring Tower Bridge’s unique heritage to life and position it as a socially driven cultural destination. This role is offered on a three-year fixed-term basis.
About you
We are looking for an individual who is:
- Passionate about storytelling, audience engagement, and cultural transformation.
- A cultural innovator, with proven experience in heritage, learning, and audience engagement.
- An inspirational leader, skilled at managing multi-disciplinary teams and delivering impactful content and engagement strategies.
- Skilled in developing inclusive programmes and building partnerships with diverse communities.
- Experienced in leading STEAM learning, interpretation, or audience engagement within museums, cultural institutions, or heritage sites.
- Data-driven, using audience insights to shape strategy and measure impact effectively.
- Comfortable operating at senior levels within complex organisations and collaborating effectively across teams.
- Passionate about our mission and charitable purpose, with a strong commitment to equity, diversity and inclusion, and sustainability and climate action.
How to Apply
To apply or for further information, please click the apply button.
Closing date: 12 noon on Monday 16 February 2026
Interviews are expected to take place on Thursday, 5 March 2026 in person at Tower Bridge Offices, Tower Bridge Road, London SE1 2UP. As part of the interview process, candidates will be required to deliver a presentation.
The City of London Corporation is City Bridge Foundation’s sole Trustee and employer. We welcome applications from all sectors and communities. Equity, diversity and inclusion is as important in our staff and governance as it is in our work. We are a Disability Confident employer and positively welcome applications from disabled people.
Because our roles are so varied, we don’t have a ‘one size fits all’ policy for workplace attendance. How many days a week you’ll be required to attend your workplace will depend on the requirements of your role. It’s important that you understand the requirements before applying to ensure you are able to meet them. We are committed to considering requests to work flexibly. Requests will be considered by the recruiting manager in line with our policies and business needs.
The City of London Corporation is currently undergoing a programme to ensure that our pay and reward practices are competitive and equitable across the whole organisation, to ensure that everyone has the opportunity to thrive in the work that we do.
The Harrow Club
West London | Permanent
Charity People is thrilled to be partnering with The Harrow Club to recruit their new Head of Fundraising and Communications. This is a brilliant opportunity to join a respected, community-rooted youth charity at a genuinely exciting moment of growth. If you're someone who loves building relationships, creating clarity and momentum, and shaping a function with purpose at its heart, this could be the perfect next step.
- Salary: £50,000
- Location: Harrow Club, W10
- Hybrid working: 2 days per week in the office
- Hours: full-time, permanent
About The Harrow Club
The Harrow Club is a longstanding and highly respected youth charity working at the heart of some of West London's most disadvantaged communities. For more than 140 years, the organisation has championed local young people, providing universal youth clubs alongside targeted specialist support for those aged 10-21 who need it most.
Each week, the organisation works with up to 500 young people across six youth club sites and a wide range of targeted interventions spanning education, wellbeing, employability and positive life choices. Their model is rooted in trusted relationships, high-quality programmes, and early intervention - helping young people grow in confidence, overcome disadvantage, and move toward a positive future.
About the Role
This is a strategic and hands-on opportunity to lead and shape The Harrow Club's fundraising and communications activity. You'll drive sustainable income growth, raise the charity's profile, and ensure its story is told with clarity, conviction and heart.
This role will suit someone with ambition, emotional intelligence and a strong sense of purpose - someone excited by the chance to build something meaningful and see their work directly translate into better outcomes for young people.
"We are looking for someone with energy, credibility, and purpose. Someone who is motivated by impact, comfortable with responsibility, and excited by the opportunity to build something that really matters. If you want your work to translate directly into better outcomes for young people and families, I would strongly encourage you to apply.
I look forward to hearing from you." Garnet Johnson, CEO
As Head of Fundraising & Communications, you will:
- Lead the development of a cross-organisational fundraising strategy.
- Build a high-performing fundraising and communications function.
- Position The Harrow Club as a credible, high-impact partner.
- Embed excellent stewardship, strong data practice and compliance.
In this role, you'll be the driving force behind an ambitious fundraising programme, shaping a bold strategy, unlocking new income streams, and building a diverse, future-proof pipeline. You'll lead on high-value bids and forge relationships with trusts, foundations, corporates and major donors, creating compelling propositions that inspire long-term support. You will elevate the charity's profile through impactful campaigns, events and content that bring the Harrow Clubs mission to life.
About you
We're looking for a values-driven fundraiser with a strong track record of securing income across trusts, corporates, major donors and/or foundations. A skilled communicator with excellent writing and relationship-building abilities, you're confident managing multiple projects and leading people to do their best work. You're organised, proactive and committed to the mission of The Harrow Club. Experience in communications, digital engagement, campaigns, or knowledge of GDPR and fundraising regulation would be a bonus.
How to Apply
Please send your CV and a cover letter to from our recruitment partner, Charity People.
Your cover letter should respond to these three questions (max. 350 words each):
- Why are you interested in the role at The Harrow Club?
- What will you bring to the role and the organisation's future impact?
- How do your skills and experience meet the essential requirements?
Recruitment Timeline
- Closing Date: February 15thFebruary
- Shortlisting: February 16thFebruary
- 1st Stage Interviews: w/c 23rdFebruary
- 2nd Stage Interviews: w/c 2ndMarch
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Job Title: Head of People & Governance
Responsible To: Chief Executive
Location:Remote, but with flexibility to travel for in person meetings
Salary: £38,336 - £44,427 pro rata, per annum (dependent on experience) plus 8% pension contribution
Duration: Permanent established role
Hours: 0.8 FTE (29 hours 36 minutes per week), flexible
Job Purpose:
The Head of People & Governance will provide leadership to the CEO Office team and serve as a key advisor to the CEO and Senior Leadership Team (SLT). This role will be responsible for the three specialist areas which form the CEO Office: People Services, Governance and Executive Support.
This role is responsible for delivering the People Services function for the organisation, including the development and implementation of People Services strategies, plans, policies and processes. You will lead the People Services team in delivering high quality support and advisory services.
This post requires the individual to understand, anticipate and react to the organisation’s changing needs, to think critically, make decisions, and offer solutions to problems with expert professionalism, sensitivity, and confidentiality. To implement Butterfly Conservation’s (BC) objectives through leadership of the CEO Office team, setting and managing budgets, targets and workplans while inspiring and enabling staff to achieve their best.
Specific Tasks:
- Delivering the People Services function
- Responsible for delivering a high-performing People Services function ensuring all interactions adhere to BC’s inclusion and organisational values. To lead, manage and be accountable for the function, including:
- Aligning workload with BC’s Strategy and annual business plans.
- Advising, coaching, and enabling the People Services team to deliver effectively and create an engaging, supportive, and empowering environment.
- Ensure monthly workforce reporting systems are in place and actions followed up where required.
- Lead on Employee Health and Wellbeing initiatives, promoting a culture of engagement and self-responsibility.
- Implement, monitor and evaluate performance management systems and processes.
- In conjunction with the CEO and SLT, procuring external specialist support and/or legal advice as needed to minimise risk to the organisation.
- Act as the escalation point for complex employee casework, including dispute resolutions, disciplinaries, grievances, absence, retirement and redundancy, ensuring that the SLT members’ roles remain objective and that safe formal processes can occur if required.
- Account management for providers of BC’s People Services Workforce Systems, ensuring Service Level Agreements are met and partnership opportunities are maximised including Occupational Health, EAP services, Hireful and BreatheHR.
- Oversee and manage ‘Charity Learn’ BC’s online learning management system, to include setting up annual statutory training for all staff and creating bookable in-house training sessions as required.
- In conjunction with the CEO and SLT, develop and implement a People Strategy to include areas of succession planning, talent management, change management, and staff engagement.
- Governance, Risk and Management Information & Reporting
Accountable for the smooth running of BC’s core governance activities and trustee meetings, including:
- Overseeing the risk and audit process for the CEO Office, bridging as needed between the Finance Directorate and the CEO Office Directorate.
- Ensuring all core legal requirements are met and that the trustees comply with their duties in accordance with the Articles of Association.
- Ensuring relevant statutory returns are submitted to Charity Commission and Companies House.
- Executive Support
Ensure the support function to the CEO and SLT is delivered efficiently and effectively, including direct line management of the Executive Assistant to the CEO and SLT PA’s.
- Management and Development of Team members
Responsible for managing a team of five direct reports and undertaking all People Manager duties, including:
- Setting objectives, workload planning, holding 121 meetings and regular reviews.
- Conducting Performance Development Reviews and giving timely direction and feedback.
- Building engagement within the team and creating an environment of trust and wellbeing.
- Coaching and developing team members to ensure professional and personal growth and career development and supporting any training needs.
- Role modelling people management in line with BC’s values and competency framework, setting a good example from the CEO Office.
- Strategy, Planning and Budgeting
Working with the CEO and SLT on the annual and long-term business cycles, including:
- Supporting with the creation of BC’s Strategy as required.
- Creating annual Directorate work plans to deliver actions and outcomes in line with BC’s strategic priorities ensuring teams within your responsibility have clarity and direction.
- Working with Finance to ensure that the function has adequate budget to match the work plans and supporting with budget refresh and reforecasting.
- Supporting the Directorate with workforce planning and resource management as required.
- Responsible for the CEO Office budget.
- Relationship building, partnering and culture development,
Operating as a strong ambassador for BC and the CEO by:
- Cultivating and nurturing excellent working relationships both internally with all colleagues and trustees, and externally with branches, volunteers, partners, suppliers, funders, and sector networks.
General:
- Promoting and exemplifying BC’s values (Excellence, Passionate, Inspiring, Collaborative) ensuring they are adopted in all aspects of the role.
- Aligning with the mission and strategic goals of BC; commitment to species conservation, the environment and nature recovery.
- Undertaking any other reasonable duties as required and commensurate with the grade of post.
- Undertaking all duties and responsibilities in compliance with BC policies, processes and code of conduct, role modelling inclusive behaviour to enable a diverse workforce.
- Be cost conscious and respectful of funders’ money. Make good financial decisions to minimise cost and maximise impact by the charity.
- Actively participating in on-going professional development activities, committing to personal and professional growth and development.
Candidates must have the right to work and be resident in the UK.
We reserve the right to close the vacancy early before the advertised closing date and time.
Closing date:Sunday, 15 February 2026 at 23:59.
REF-226 149
Citizens UK
Citizens UK is the UK’s biggest, most diverse and most effective people-powered alliance. We bring communities and local organisations together to work on issues that matter; from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign. We have a track record of winning change through hundreds of local and national campaigns. We know everyday people have the ability to shape the world around them. We believe that through developing local leaders, we can drive nationwide change and create community-led solutions to big and small problems.
Citizens UK has played a pioneering role in introducing and developing community sponsorship of refugees in the UK. In response to the Syrian refugee crisis in 2015, we campaigned successfully for the introduction of community sponsorship in the UK. Citizens UK was then instrumental in proving the model can work in the UK and through training, advocacy, and coordination, we have helped hundreds of local groups welcome thousands of refugee families. In 2022, Citizens UK expanded its work by launching the Communities for Ukraine programme, matching Ukrainian refugees with UK hosts and most recently has run Communities for Afghans, resettling dozens of refugees. Throughout, it has combined grassroots organising with national advocacy to build a sustainable, community-led model of refugee resettlement. In 2025, we campaigned successfully to persuade the Government to introduce ‘named sponsorship’, giving communities greater choice in who they would sponsor. This creates a huge opportunity to grow community sponsorship and to enable UK civil society to step up and honour our proud tradition of offering sanctuary.
Head of Community Sponsorship Role
This is a rare opportunity to lead Citizens UK’s community sponsorship campaign and help build the movement that will be at the heart of a community-led welcome.
This new role comes at an exciting and crucial time, as we seek to build and embed this new form of named community sponsorship in the UK. As Head of Community Sponsorship you will lead on our strategy to develop named sponsorship as a transformative part of the UK’s approach to refugee resettlement and community power. This will involve building a broad-base of civil society partners ready to sponsor refugees and to add their voice to the campaign. You will lead on the campaigning and advocacy strategy as we ensure quality in the Government policy and cross-Party political support. Citizens UK acts as the Lead Sponsor for local community sponsorship groups and you will oversee their ongoing support and further engagement.
The role foster collaboration with Citizens UK Organisers and alliances, develop sustainable funding strategies, and ensure alignment with Citizens UK’s broader migration and transformation goals. The role will work alongside Citizens UK’s Migrant and Refugee Organising Team and will contribute to the efforts to build the power to create a more welcoming country. You will lead on relationships with senior stakeholders, policy makers, and funders, and support the creation of campaigns and resources to expand public awareness and support for community sponsorship. With responsibilities spanning communications, and external representation, the role is key to shaping Citizens UK’s refugee resettlement strategy and building its national impact as a driver of cohesion.
Working as the Head of Community Sponsorship for Citizens UK, reporting to the Assistant Director for Migrant and Refugee Organising (MARO), your main responsibilities will include:
Career Pathway Headings
Objectives
Contribute to Citizens UK and Project Strategic Objectives
• Build a broad and deep engagement across civil society in named sponsorship, demonstrating the potential for scale and the big tent of support.
• Develop and implement campaign approaches that secure policy goals and build cross-Party political support.
• Develop strategy that develops the leadership of local Citizens members and refugees, strengthens civic institutions and builds trust across difference.
Build and Manage Projects & Achieve Work Targets Effectively
• Oversee multiple work strands, working in partnership.
• Develop and manage project workplans, KPIs and budgets, ensuring delivery to time, standard, and impact goals.
• Establish systems for performance tracking, evaluation, and continuous improvement across project streams.
Learning, Expertise, Wellbeing & Inclusion
• Act as a senior expert in sponsorship strategy; coach and mentor staff and partners, and facilitate learning across departments and projects.
• Influence and lead the integration of equity, wellbeing and refugee voice into strategic decisions and delivery frameworks.
Develop and Manage External Relationships
• Lead high-level relationships with national and senior stakeholders, including government departments (e.g. Home Office), civil society institutions and funders.
• Build and manage partnerships that advance sponsorship reform and position Citizens UK as a sector leader.
• Ensure stakeholder experience is consistently excellent and take the lead on resolving reputational risks or tensions.
Communications
• Act as a senior spokesperson for Citizens UK’s sponsorship work in the media, at public events, and in government or civil society forums.
• Lead the design and implementation of a high-profile communications strategy to influence narratives on refugee welcome and community leadership.
• Ensure communications align with ethical storytelling principles and amplify sponsor and refugee voices responsibly.
Develop and Manage Internal Relationships
• Lead and develop high-performing cross-functional teams, with clear expectations, direction, and collaboration structures.
• Effectively line manage senior staff and foster shared leadership culture across sponsorship and Citizens UK team
• Ensure that the community sponsorship strategy is aligned with Citizens UK’s other campaigns and work closely with other members of Migrant and Refugee Organising team.
• Contribute to senior leadership structures, including strategic planning processes and transformation initiatives.
Generate Income and Resources
• Initiate and grow significant and sustainable income streams to fund Citizens UK’s sponsorship work.
• Develop and lead high-value funding partnerships with trusts, foundations and strategic donors.
• Demonstrate strong budget oversight and ensure effective use of financial and human resources in sponsorship delivery.
Personal Specification
(D) Desirable, (E) Essential
Qualifications
-
Degree or equivalent experience in a relevant field such as migration, social policy, international development, or community organising (D)
-
Management or leadership qualification, or relevant CPD in project or programme management, public policy, or team leadership (D)
Experience
-
Proven experience in leading complex, multi-stakeholder programmes related to refugee resettlement, community organising, or social impact (E)
-
Demonstrable track record of strategic leadership in a charity or community-focused setting (E)
-
Experience of managing cross-functional teams to deliver against ambitious organisational goals (E)
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Experience of developing and sustaining strategic partnerships with civil society organisations, local authorities, or government departments (E)
-
Experience in leading campaigning and influencing strategies to secure changes in Government policy (E)
-
Experience of designing and implementing systems for monitoring, evaluation, and learning to track progress and report to funders and or government stakeholders (D)
-
Demonstrable experience of driving collaborative campaigns or outreach efforts that engage diverse communities (E)
Key skills and knowledge
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Strong leadership and team coordination skills – able to motivate, direct, and support multidisciplinary teams across multiple workstreams (E)
-
Excellent project and performance management skills – able to set strategic priorities, delegate effectively, and ensure accountability (E)
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In-depth knowledge of refugee resettlement systems, community sponsorship models, and UK migration policy, including recent developments affecting Afghan and Ukrainian pathways (E)
-
Knowledge and skills in community organising and an understanding of how community sponsorship and campaigning connect with and support the method and aims of organising (E)
-
Outstanding written and verbal communication – confident in producing compelling cases for support, policy communications, and public messaging (E)
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Ability to design and deliver stakeholder engagement strategies, with a clear understanding of influencing policy and public opinion (E)
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Skilled in developing and managing strategic partnerships with funders, policy-makers, and community groups (E)
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Strong analytical and problem-solving skills – able to assess complex challenges, identify risks, and implement effective solutions (E)
Personal qualities & values
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A mission-driven leader with a passion for refugee rights, community empowerment, and social justice (E)
-
Politically astute and able to navigate relationships with stakeholders from civil society, government, and grassroots communities (E)
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Collaborative and people-centred, able to work constructively across teams and with volunteers, refugees, and community leaders (E)
-
Committed to embedding refugee leadership and lived experience into programme design and delivery (E)
-
Resilient, adaptable, and able to manage competing priorities in a fast-paced and evolving policy environment (E)
-
Comfortable working within an accountable team culture – open to feedback, reflective practice, and continuous improvement (E)
-
Willingness to work occasional evenings or weekends, and to travel when necessary to support programme delivery (E)
Note:
At Citizens UK, we work with communities to develop leaders, strengthen organisations, campaign for change and organise across difference. This work is rewarding and can be challenging; it requires a personal commitment to inclusion, a willingness to listen and disagree respectfully, and an interest in working in an organisation where our staff, member institutions and leaders will come from a diversity of backgrounds and often hold views that may be very different from our own. More information about how we operate within this context and build trusted relationships across difference can be found on our website and is covered in induction. Onboarding and navigating this relational culture, and type of work, is supported by line managers and further training.
The client requests no contact from agencies or media sales.
Head of Individual Major Gifts
Greenpeace UK
Location: London, UK
Salary: This role is positioned with a salary range of £63,756 - £70,236 pa.
Greenpeace is a movement of people who are passionate about defending the natural world from destruction.
Our vision is a world where everyone has equal access to clean air, water and energy; where the nature we love is protected, precious habitats are restored and communities are united by ambitious climate action. To make this a reality, we transform politics, industry and society to create a greener and fairer world. Our mission is to halve emissions and restore biodiversity by the end of this decade in a fair and equitable way. Together we show up, we stand up, and we get things done. And we’ll do it again tomorrow.
In the last five decades, Greenpeace has become one of the foremost environmental organisations in the world, winning victories that have put climate and nature protection on the map. Fast forward to the present day, and we have gained huge momentum. Our movement is booming, environmentalism is mainstream and the solutions are more viable than ever. We look to the future from a position of strength. Now is the time to seize it.
We’re at a pivotal point in human history to turn the tide on climate change and biodiversity loss. In order to ensure our campaigning efforts continue to be effective and to keep up the pressure on government and businesses, we fundraise from private individuals and charitable trusts and foundations who help us continue our work. Our high-performing Fundraising Department contributes significantly towards a Global Capital Campaign to raise EUR100M for a new ship, and there is so much more we want and must do. We are therefore looking for two talented high-value fundraising specialists and leaders to lead key areas of our activity and ensure that we continue to sustainably grow our philanthropic income.
As the Head of Individual Major Gifts, you will be responsible for leading, managing and developing a programme that will drive income growth from high-value individuals. This is an opportunity to take on a successful programme to new heights through effectively managing and growing a developed portfolio of donors, as well as lead a small and dedicated team of fundraisers to transform their supporter pipelines. As a leader within the Key Relationships and wider Fundraising team, you will identify and create opportunities for collaboration across our team, and as our UK Lead for the Global Capital Campaign, you will also play a vital role across our international network of offices.
Success in this role will therefore require an experienced major gifts professional with a track record of securing 6-figure level gifts (or more) from individual philanthropists, and a strategic approach and enterprising mindset to achieve progress. A skilled negotiator with gravitas and highly developed interpersonal skills, you will inspire confidence and motivate those around you to rise to the ambition of our mission. It will be important that you have some experience of line managing others, and getting the best out of the people or teams that you’ve led. To be a successful leader in our Key Relationships team will require resilience, adaptability, and solutions-focussed approach.
We are at a crucial point in time for both the planet and our futures. If you are excited by the opportunity to play a significant role in turning the tide on environmental destruction and want to see a fairer, more equitable planet for all through engaging philanthropic support, please consider applying. We’d love to hear from you.
Greenpeace UK is partnering with Richmond Associates in this search. For a confidential discussion or to get more information on the role, please contact Richmond Associates by email or call +44 (0)20 3617 9240. You can also download a detailed information pack from their website for more information by following the "Apply" link here.
CLOSING DATE FOR APPLICATIONS IS 9AM GMT, THURSDAY, 19 FEBRUARY 2026
Our commitment to diversity:
We want our team to reflect the diversity of the communities we work alongside. We’re committed to fairness, inclusion, and challenging discrimination and oppression in all its forms.
We know the environmental sector has further to go when it comes to representation. We particularly encourage applications from people of colour, disabled people, and people who identify as working class now or in the past. This is a priority for us, as reflected in our representation targets and our approach to diversity, inclusion and anti-racism.
Don’t meet every single requirement? Research shows that women and people of colour may hesitate to apply unless they meet every area of the person specification. If you’re excited about this role but don’t meet all the criteria, we encourage you to apply – you might be exactly who we need.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Description
Salary: £85k-£90K DOE
Hours: 37.5 per week
Reports to: Director of Policy and Oversight
Location: Harlow, Essex. Regular travel required to London and Scotland. Harlow is Easily commutable from London Liverpool Street or Tottenham Hale Station. We offer a free minibus service to/from Harlow Town Train Station as well as free parking and EV charging on site.
Extra Information: Open to conversation on hybrid, flexible and compressed working arrangements. Regular travel to London and Scotland is required including Government meetings.
About the role:
Lead the Scheme Oversight function to ensure the Motability Scheme consistently delivers choice, value for money and excellent customer service for disabled people. The role includes setting the Oversight strategy, developing the Scheme’s performance management framework, reporting on performance to internal/external parties and assisting/managing key stakeholder relationships across Motability Foundation, Motability Operations and Government departments.
What you will be doing:
Policy and Planning:
- Monitor UK Government policy and proposals with material impact on the Scheme; coordinate Motability’s position and implications for Oversight.
- Lead annual Oversight strategy refresh and contribute to Motability’s Strategic Plan.
- Chair (or deputise for Director at) Scheme Oversight governance forums and ensure well‑prepared agendas, papers and decisions flow to Governors and SOC.
- Undertake ad hoc projects to develop Motability or Scheme services as required.
Governance & Performance Monitoring:
- Manage the contractual relationship between Motability Foundation and its service providers in a collaborative manner.
- Own the Oversight performance framework (KPIs, targets, thresholds) and coordinate performance reporting activities to provide monthly updates to key stakeholders.
- Lead operational reviews of Motability Operations’ delivery, commissioning deep dives where issues or opportunities are identified.
- Sponsor customer satisfaction and experience measurement across Scheme services, ensuring findings inform improvements.
Leadership:
- Act as a liaison between Motability Foundation and Motability Operations, ensuring collaborative & effective oversight.
- Own key relationships within the Motability Operations executive leadership, Motability Foundation
- Board and key Government officials.
- Build a high‑performing oversight team culture of openness, integrity, and collaborative challenge; set and monitor KPIs.
Your experience:
Must haves:
- A successful track record at senior executive level.
- Experienced in strategic planning and performance management within a customer focussed organisation.
- Experience of working with Government departments or regulators.
- Experience in negotiating and managing commercial contracts.
- High level of financial and analytical skills.
- Knowledge of qualitative and quantitative performance standards.
- Experienced in preparation of complex reports.
- Awareness of current government including European, economic and business issues.
- Strong communication skills, written, verbal, presentation.
- Inspirational individual, passionate about customer service.
- Strong planning skills. Commercially astute. Thoughtful.
- High level influencing skills, with excellent team skills and the ability to build strong relationships with stakeholders.
- Understands the importance of personal mobility for disabled people.
Nice to haves:
- Experience within automotive or consumer finance businesses. ·
- Previous experience with consulting or advisory role.
- Understanding of consumer credit and the economics of car financing (leasing and hire purchase).
If you’re interested in applying and excited about working with us but are unsure if you have the right skills and experience, we'd still encourage you to apply.
Benefits
Who are we?
We are building a future where all disabled people have the transport options to make the journeys they choose.
We fund, support, research and innovate so that all disabled people can make the journeys they choose. We oversee the Motability Scheme and provide grants to help people use it, providing access to transport to hundreds of thousands of people a year. We award grants to charities and organisations who provide different types of transport, or work towards making transport accessible. We also carry out ongoing research, in partnership with disabled people and key stakeholders in the industry, to inspire innovations that continue to champion accessible transport for all.
Why choose us?
We want working for the Motability Foundation to be the best career move you’ve ever made. When you join the Motability Foundation you will join a group of people who are supportive, innovative and motivated to improve the lives of our beneficiaries.
We value everyone’s unique qualities and celebrate having a diverse, equitable and inclusive culture where everyone feels safe to be their authentic selves. This is embedded into our values, Collaborative, Respectful and Evolving.
We bring our people together through our People Forum, Equity, Diversity and Inclusion Forum, Social Squad and our Wellbeing Champions and our employee Spotlight Awards help us recognise the excellence and dedication of our staff.
We are proud to be recognised as Disability Confident Leader, have attained Platinum Level Award for Investors in People and are members of the Business Disability Forum.
A career with Motability Foundation can offer you so much more than earning potential, we pride ourselves in offering some fantastic benefits. Some of these include:
- 26 days annual leave, plus the option to buy/ sell up to five days.
- One wellbeing day for extra flexibility.
- Pension scheme - Up to 20%, including a 10% non-contributory contribution and matched contributions up to 5%.
- Life Assurance of four times your salary.
- Private healthcare through BUPA for you and your family, along with a Medicash Health Plan.
- Employee assistance programme: GP appointments, eye tests, flu vaccinations, sick pay and free gym and yoga sessions.
- Enhanced Parental Leave, including Adoption Pay.
- Free parking, EV charge points and a minibus service to/from the town centre and train station.
- Fresh fruit, breakfast snacks, and a Dress for Your Day dress code.
- Learning and development opportunities to help you grow.
Our vision is to create a charity where everyone feels like they belong, benefits from and participates in, the work we do. We actively encourage applications from people of all backgrounds and cultures, and we aim to be an employer of choice for candidates with disabilities.
As a Disability Confident Leader, we have committed to ensuring that disabled people and those with long term health conditions have the opportunities to fulfil their potential. We want to ensure everyone has the opportunity to perform their best when interviewing and when working with us, so if you require any reasonable adjustments that would make you more comfortable, please let us know so that we can do our best to support you.
To help us create an inclusive workplace we are committed to offering to interview every disabled applicant who meets the minimum criteria for the job. Some of our roles attract a high volume of applications and in some circumstances, we may need to limit the number of interviews offered to disabled and non-disabled candidates.
We are building a future where all disabled people have the transport options to make the journeys they choose.
The client requests no contact from agencies or media sales.
Salary: c.£46,000 per annum based on skills and experience
Hours: Full time, 40 hours per week
Based in: Covent Garden, London
The Royal Ballet and Opera continues to lead the way in opera, ballet, music and dance both live on stage and through multiple digital platforms, from live streaming to worldwide cinema screenings. Our Covent Garden theatre has been at the heart of London and British cultural life for three centuries. We are home to two world-class Companies: The Royal Ballet and The Royal Opera.
This role sits within the highly committed and successful Development and Advocacy Department, which generates over £41m revenue annually, plus additional capital funds, and secures the annual Arts Council England grant (currently £22.9m). The Department’s revenue generation and advocacy to Government of the value of our creative sector ensures the RBO can retain the best artists and crafts people, deliver our thriving National Schools’ Programme, maintain our beautiful grade I listed building, deliver on our charitable mission, and continue to produce world class performances.
The focus of the Senior Fundraising Manager role will be to deliver and run the successful fundraising appeals and draws function, delivering against targets of c. £1.25m for 2025/26. Managing a small appeals team within the wider membership function, you will grow our income and innovation in this space, ensuring fundraising best practice principles are adhered to.
Our ideal candidate will be results driven, with an open, curious, intelligent approach to analysis and reporting. You will be able to work successfully in partnership with other teams and departments as well as influence key stakeholders across the organisation. You will be able to lead and develop a small team, exercise diplomacy and discretion and contribute to the wider fundraising conversation and pipeline.
You will be able to demonstrate:
- Substantial professional experience of the project management of appeals and campaigns fundraising gained within a charity or other fundraising organisation including their planning, development, running and evaluation
- Experience of running fundraising appeals or campaigns across a range of channels and running lotteries or draws for fundraising
- Outstanding written communication skills, including the ability to tailor communications for different audiences and media whilst maintaining consistent tone and messaging
- A track record in setting and meeting income targets
- Excellent project management skills, with evidence of having successfully delivered concurrent projects
An understanding and knowledge of the art forms is not essential but the ability to learn and communicate effectively and persuasively about opera, ballet, music and dance to supporters is critical for this role.
The Royal Ballet and Opera is one of the UK’s leading arts organisations and our aim is to inspire imagination, ignite emotion and make the extraordinary for everyone. Equality, Diversity and Inclusion underpin all that we do. We want our people to be representative of the diversity in the UK. We understand the creativity and innovation that diversity can bring and strive to create an inclusive environment in which everyone can thrive.
We encourage applications from people with a wide range of backgrounds, experiences and skills to join our teams. We particularly welcome applications from those who are from a global majority background and/or those who are disabled, as they are under-represented within our organisation.
We are a Disability Confident Employer, which means that we are actively working to ensure that candidates with disabilities and long-term health conditions feel supported, engaged and able to fulfil their potential in the workplace. We will endeavour to offer an interview to candidates who tell us they wish to participate in the scheme and who demonstrate in their application that they meet the essential criteria for the role, though sometimes due to the volume of qualified candidates with declarations this is not possible.
The RBO is also committed to safeguarding and protecting all children, young people, and adults and we implement robust safer recruitment practices. Due to our safeguarding promise, certain roles will be subject to a DBS check before commencing employment with us, which will be indicated in the advertising.
Closing date for applications: 11:59pm, Sunday 22nd February 2026.
Interviews will be held over two stages. The 1st stage will be online via Microsoft Teams w/c 2nd March 2026. The 2nd stage will be in person at ROH Covent Garden w/c 9th March 2026.
Applicants must have work authorisation for the UK. No agencies.
To ensure a fair process, late applications will not be considered under any circumstances.
Our Covent Garden theatre has been at the heart of London and British cultural life for three centuries. We are home to two world-class Companies.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a strategic, relationship-driven leader with a passion for making a difference?
East Anglia’s Children’s Hospices (EACH) is seeking an experienced and ambitious Head of Philanthropy & Partnerships to lead and grow our high-value fundraising at a pivotal point in the organisation’s development.
Head of Philanthropy and Partnerships
Location: The role can be based at any of our three hospices (Norfolk, Ipswich, Cambridge) with hybrid working
Contract: Permanent
Hours: Full Time, 37.5 hours per week
Salary £47,000 - £55,000 per annum, experience dependent
About Us
East Anglia’s Children’s Hospices (EACH) ensures the best possible quality of life and makes every moment count for children and families across Cambridgeshire, Essex, Norfolk and Suffolk. Our family-centred approach includes specialist nursing care, symptom management nursing, short breaks, wellbeing activities, therapies, care at end of life, bereavement support, counselling and volunteer services in the family home; all meeting the individual needs of the child, young person and whole family.
In 2020, all three of our hospices; The Nook (Norfolk), The Treehouse (Ipswich) and Milton (Cambridge) were rated OUTSTANDING by the Care Quality Commission.
Our people are central to our success. We have a talented workforce of staff and volunteers in Care, Fundraising, Retail, Facilities, IT, Finance, Marketing & Communications and Human Resources.
We’re over 440 employees strong, with a team of more than 2,000 volunteers across the organisation including over 50 shops and a Retail Distribution Centre.
About the Role
This is a rare opportunity to take on a senior philanthropy role with real influence, autonomy and scope, combining strong core income delivery, with the chance to lead a major capital expansion appeal for The Treehouse Hospice in Ipswich which will significantly enhance the services we can provide to children, young people and their families.
Reporting into the Director of Fundraising, this senior leadership role within our Fundraising team, responsible for delivering around £3 million in income annually.
Managing and inspiring a talented team, develop innovative strategies, and personally cultivate relationships that result in transformational gifts.
What you’ll do:
- Lead and implement the Philanthropy & Partnerships strategy to achieve ambitious income targets.
- Build and steward long-term relationships with major donors, corporate partners, and trusts.
- Manage and empower a multi-disciplinary team, fostering collaboration and exceptional donor stewardship.
- Drive major appeals and oversee budgets to ensure effective allocation and performance.
- Champion EACH’s values and maintain strong links between fundraising and care teams.
What we’re looking for
- Proven success securing major gifts from individuals, corporate partners, and trusts/foundations.
- Experience leading and motivating teams and engaging senior stakeholders.
- Skilled in developing and delivering data-driven fundraising strategies to meet ambitious targets.
- Experienced in managing complex projects, including major appeals.
- Strong financial management skills, including budgeting, forecasting, and KPI monitoring.
Comprehensive range of benefits of working for EACH:
- Free onsite parking & Subsidised meals
- Enhanced Annual leave Entitlement - 27 days + 8 UK Bank Holidays
- Additional holiday purchase scheme
- Employee health cash plan & wellbeing support schemes
- AVIVA pension package – up to 7% Employer Contribution inc Life Assurance
- NHS pension - continuation of if already contributing
- Free Eye Tests
- Cycle to work scheme
Closing date: 8 February 2026
N.B. EACH reserves the right to close this vacancy early, should we receive a sufficient number of applications.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Diversity Statement:
At EACH we believe in fostering a workplace where every individual feels valued and respected. We are committed to building a culture of inclusion where differences are embraced. We are actively seeking talent from all walks of life, recognising that diversity drives innovation, creativity and success.
Join us on a journey to create a more inclusive workplace, where everyone has equal opportunities to grow, contribute and succeed. We welcome candidates from all backgrounds to apply for opportunities at EACH and adjustments will be made to facilitate the application and selection process.
Please note:
This post is subject to a Disclosure & Barring Service (DBS) check prior to appointment.
It is a criminal offence for people who are barred from working in Regulated Activity (under the Safeguarding and Vulnerable Groups Act 2006) to apply for roles that require them to work unsupervised with that particular group.
EACH has a legal responsibility to ensure that its employees have the legal right to live and work in the UK. Therefore, if you are made an offer of employment, this will be subject to verification that you are eligible to work in the UK before you start work.
Interested in Learning More Before You Apply?
At EACH, we are committed to ensuring our recruitment process is accessible to everyone and actively encourage applicants to ask questions, request reasonable adjustments or have an informal discussion before submitting an application.
No agencies please.
Youth Financial Education Development Lead
Are you passionate about helping young people understand money in helping young people explore how money works and what matters to them? The Just Finance Foundation (JFF) is looking for a Youth Financial Education Development Lead to lead the creation of a core youth financial education offer for 14–18-year-olds. You will design, pilot and refine a train-the-trainer approach that empowers youth workers to deliver learning that is engaging, relevant, and rooted in real life.
You’ll work closely with teams across JFF including Financial Education, Impact & Insights, Communications and Fundraising to develop a programme that is robust, consistent, and adaptable for different audiences, locations, delivery settings and funder requirements. This is a leadership-focused role: you will own the project, guide its development, and shape its impact.
What this role is — and is not
This role is:
• A project leadership role with clear ownership and accountability
• Focused on learning, testing and development
• Centred on internal collaboration across teams
• Engaging, interactive and grounded in real life
This role is not:
• A role focused mainly on direct delivery
• A high-volume external partnership role
• A one-off workshop facilitation role
• A people-management position
Who we’re looking for
• Experienced in youth, education, community or related settings
• Comfortable leading a design project and working collaboratively across teams
• Skilled in designing or supporting learning or training for adults
• Confident facilitating and reflecting on practice, using evidence to adapt approaches
• Organised, proactive and able to work independently
• Eligible for an enhanced DBS
Desirable experience: financial education, financial capability, youth work, and contributing insight to evaluation or funding proposals.
Why JFF?
At JFF, we are committed to making financial education an everyday part of growing up. We value curiosity, collaboration and practical innovation. If you’re excited to lead a project that could shape how young people learn about money across the UK, we’d love to hear from you.
To apply:
Apply today with your CV and a short covering note outlining your experience in youth programme development and community engagement, and how you would approach designing a train-the-trainer programme for young people.
Closing date: no later than 9:00am Monday 16th February 2026.