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Role Context
Recovery in Community is a successful partnership between Manchester Mind and Gaddum. We support people to manage and live with their mental health in their community. Staff are employed by both organisations but work together collaboratively and as a team.
Role Purpose
You will be building trusting and kind relationships with the understanding that they enable people to be listened to and heard and that this makes a difference.
You will work with people prior to discharge from mental health hospital and then support the person get the care they need so they can recover in the community. We want to enable people to feel connected within their communities – to services, friends and family.
This role will work with a small but intensive caseload (max 15 cases) to focus on:
· Get people home: when people are sent to an out of area placement (OAPs) advocate to get them back to Greater Manchester so they can recover in their community.
· Discharge: Supporting people when they’re ready to be discharged from inpatient mental health services to get back to the community and recover.
· Prevent re-admissions: Work with people, post-discharge, to ensure they continue to get the support they need to make informed choices, stay well and ultimately thrive.
We share skills, experience and learning across the teams so that everyone benefits and we can make a meaningful difference.
Main responsibilities:
· To provide support to people that are ready to be discharged from inpatient psychiatric care to return to the community with the services and resources they need to recover.
· To work alongside people post-discharge, in their community setting to ensure they get what they need to stay well.
· To effectively and independently manage a small but intensive caseload (max 15 cases), being flexible to people’s needs and short-term changes in schedule.
· To work in a person-centred, trauma informed and culturally appropriate way that enables people to effectively engage with services and make sustainable links in with their communities.
· To use your knowledge of community care, policies, legislation and statutory services to get people the support they need to recover and stay well.
· Identify when people need referrals to secondary services and make appropriate referrals.
· Independently visit people in inpatient and community settings in Manchester and across Greater Manchester, adhering to lone working and risk management procedures.
· Occasionally visit people out of the Greater Manchester area who need to return to their community in Manchester (all travel expenses will be paid and non-commute travel time will be part of your working day).
· Build relationships with key professionals to ensure individuals achieve their goals (e.g. inpatient staff, social care, CMHTs, community services etc).
· Effectively engage in multi-disciplinary meetings, representing the views of people, and their aspirations on returning to community settings.
· Support the development of a supportive and productive referral route into and out of the service.
· Support the development of this new service, responding professionally to changes as we improve and evolve our working practice collaboratively.
All staff are expected to work within all Gaddum policies and procedures. This role is subject to an enhanced DBS check.
Our vision is for every individual and community we walk alongside to have equitable health, wealth and self.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About WSUP
Woolwich Service Users Project is a charity based in central Woolwich, supporting people experiencing homelessness, poverty, poor mental health, addiction, social isolation and multiple disadvantage. WSUP provides a welcoming, non-judgemental, open-access community space where guests can access practical support, health and wellbeing services, specialist advice, and trusted relationships.
Our work is rooted in lived experience, dignity and relational support. We meet people where they are, offering both immediate relief and pathways into longer-term stability, recovery and community connection. WSUP works closely with local and national partners across health, housing, recovery, advice and community wellbeing to reduce health inequalities and improve outcomes for people who often face barriers to mainstream services.
Purpose of the Role
The Health Coordinator will lead and develop WSUP’s health coordination offer, ensuring that guests can access timely, appropriate and compassionate support around physical health, mental health, addiction, sexual health, primary care, housing-related health needs and wider wellbeing.
The postholder will provide structured triage, one-to-one support, casework, referrals and follow-up for guests experiencing complex needs. A key part of the role will be helping people who are not currently engaged with statutory or mainstream services to reconnect with healthcare, housing, welfare and specialist support.
The Health Coordinator will also play a key role in developing and overseeing WSUP’s women’s service provision, including Women’s Wednesday. This will include coordinating health and wellbeing support, strengthening referral pathways for women, supporting peer-led activity, promoting safety and inclusion, and ensuring the service responds to the needs of women experiencing homelessness, domestic abuse, poor mental health, addiction, temporary accommodation, poverty, social isolation or resettlement barriers.
The postholder will also support female residents linked to women’s accommodation and community-based support pathways in Greenwich, helping them access WSUP’s trusted community hub, women-only provision, health coordination, practical support, peer connection and specialist referrals at a pace that feels safe and appropriate.
Key Responsibilities
1. Health Coordination and Casework
· Provide a welcoming, trauma-informed and non-judgemental first point of contact for guests seeking health and wellbeing support.
· Carry out structured triage conversations to identify health, housing, safety, safeguarding, mental health, addiction, income, resettlement and practical support needs.
· Support guests to register with GPs, attend appointments, understand health information and navigate primary care services.
· Coordinate access to health interventions delivered through WSUP and partner agencies, including Hepatitis C testing, TB screening, dental support, eye care, sexual health services, mental health outreach and addiction recovery pathways.
· Support guests to access sexual health testing and referrals, mental health referrals, substance misuse support, welfare advice navigation and warm referrals into appropriate specialist services.
· Make appropriate referrals to statutory, voluntary and specialist services, including housing, mental health, substance misuse, domestic abuse, welfare advice, safeguarding and emergency support.
· Maintain regular follow-up with guests who may miss appointments, disengage or require repeated encouragement to access support.
· Maintain accurate, confidential and GDPR-compliant records using WSUP’s case management systems.
2. Development of Women’s Service Provision
· Lead the development and day-to-day oversight of WSUP’s women’s service provision, including Women’s Wednesday.
· Ensure Women’s Wednesday provides a safe, welcoming, women-only, low-barrier community support space offering peer support, health coordination, wellbeing activities, welfare advice and community connection.
· Work with women using WSUP services to co-produce activities and shape the ongoing development of the women’s programme.
· Identify and respond to the specific needs of women experiencing homelessness, domestic abuse, unsafe housing, temporary accommodation, poor mental health, substance misuse, poverty, trauma, isolation or resettlement barriers.
· Develop clear pathways into specialist support for women, including domestic abuse services, sexual health services, mental health support, substance misuse services, housing advice, welfare advice, safeguarding provision and emergency support.
· Provide a trusted community hub for women who may not yet feel ready to engage with formal casework or statutory services.
· Help women reduce isolation, build confidence, sustain community connections and gradually move towards more formal support where appropriate.
· Monitor attendance, outcomes, feedback and emerging needs within the women’s service and report learning to WSUP’s leadership team.
· Promote a psychologically safer environment for women who may have experienced trauma, stigma, exploitation, violence, exclusion or previous negative experiences of services.
3. Partnership Working
· Build and maintain effective working relationships with local health, housing, recovery, advice, mental health, domestic abuse, women’s services and community partners.
· Act as a key link between WSUP guests and external services, helping partners deliver support in a trusted community setting.
· Support partner clinics, drop-ins and outreach sessions hosted at WSUP.
· Coordinate warm referrals into specialist services and follow up with guests and partners where appropriate.
· Attend relevant meetings, case discussions and multi-agency forums where appropriate.
· Represent WSUP professionally and promote the organisation’s relational, dignity-led and trauma-informed approach.
· Identify gaps in provision and work with WSUP leadership to develop new partnerships that respond to guest needs, including the needs of women accessing WSUP’s women-only provision.
4. Peer Support and Co-production
· Work alongside volunteers with lived experience to provide safe, relational and purposeful support.
· Help ensure peer volunteers understand safeguarding, boundaries, confidentiality, lone-working and referral procedures.
· Contribute to volunteer briefings, debriefs and reflective practice where relevant.
· Support quarterly co-production sessions with women using WSUP’s provision, enabling them to shape activities, share feedback and identify gaps in support.
· Ensure feedback from guests and women using the service informs programme development, partnership working and service improvement.
· Promote lived experience as a valued part of WSUP’s approach while ensuring appropriate support, supervision and boundaries are in place.
5. Monitoring, Evaluation and Reporting
· Record triage, referrals, casework activity, attendance, outcomes and follow-up actions accurately.
· Monitor attendance, health and welfare triage, referrals, partner services accessed, peer-support activity, safeguarding concerns, guest feedback and outcomes.
· Collect feedback from guests, including women using Women’s Wednesday, to inform service development.
· Contribute to internal reporting, case studies, impact evidence and partnership updates.
· Use data and lived experience feedback to identify trends, unmet needs and service improvement opportunities.
· Support WSUP’s Community Pulse approach by ensuring guest voice and co-production are embedded in health and women’s service development.
Person Specification
Essential Experience
· Experience of working with people facing homelessness, rough sleeping, poverty, mental health challenges, addiction, trauma, domestic abuse, migration issues, social exclusion or multiple disadvantage.
· Experience of providing one-to-one support, triage, casework, advocacy, signposting or referral support.
· Experience of working with health, housing, mental health, substance misuse, domestic abuse, welfare or community support services.
· Experience of managing risk, safeguarding concerns and sensitive personal information.
· Experience of working in a person-centred, strengths-based and non-judgemental way.
· Experience of supporting or developing services for women, particularly women affected by trauma, homelessness, domestic abuse, poor mental health or complex needs.
· Experience of working with volunteers, peer supporters or people with lived experience is desirable but not essential.
Essential Knowledge and Skills
· Good understanding of health inequalities and the barriers faced by people experiencing homelessness or multiple disadvantage.
· Ability to build trust with people who may have had poor experiences of statutory or mainstream services.
· Strong communication, listening and interpersonal skills.
· Ability to work calmly and confidently with people in distress or crisis.
· Good understanding of safeguarding adults, confidentiality, professional boundaries and GDPR.
· Ability to coordinate referrals and liaise effectively with external agencies.
· Good organisational skills, including the ability to manage competing priorities and maintain accurate records.
· Commitment to equality, diversity, inclusion and anti-discriminatory practice.
· Understanding of trauma-informed practice and psychologically informed environments, or willingness to undertake training.
· Understanding of the importance of women-only spaces, safety, choice and trust when working with women affected by trauma or multiple disadvantage.
Desirable Experience, Knowledge and Qualifications
· Experience of working in a women-only or gender-responsive service.
· Experience of co-production, peer support or lived experience-led service design.
· Experience of using case management systems
· Knowledge of services and referral pathways in Greenwich and South East London.
· Lived experience relevant to WSUP’s work
A community free from hardship and housing instability.
The client requests no contact from agencies or media sales.
We’re currently recruiting 4 full-time Trainee Education Mental Health Practitioners (EMHP) to work directly with young people in our Croydon Mental Health Support Team (MHST). For this post you need to have an Undergraduate degree, second class or above, in a mental health of child development related subject (e.g., Psychology, Education, Childhood development, Social Work etc), OR any subject with further training or experience in a relevant field (e.g., Teaching/TA; Learning Support; HCA; Youth Work; etc). We are also looking for people with an open and flexible attitude; excellent engagement skills and a passion for working with children and young people around mental health.
Responsibilities include offering CBT based, self-guided mental health interventions to primary and secondary aged children and young people and their families. This involves individual and group-based support directly with young people, parent-led support, and supporting schools to implement a whole school approach to emotional wellbeing. The posts have scope and opportunity for developing new initiatives and ways of working to support young people’s mental health across South London.
All posts are based on-site (office/school) and may require flexibility to work across different service areas and interventions. Some evening and/or weekend work may be necessary to meet the needs of young people.
This is a training position where the post holder will undertake training at Kings College London alongside working in service for Off The Record. Applicants will need to be ready to start work in early January 2027 and posts cannot be offered to candidates unless they can guarantee this start date.
Shortlisted candidates will also need to submit an application form to KCL for a place on the Postgraduate Diploma in Child Wellbeing Practice (CWP). Please see links below.
The full Job Description and Person Specification are attached.
Applying for the Posts
To be considered for the position, the Application Form need to be completed and return via email to email address on the application by the end of Sunday 20th September 2026.
We understand some candidates may want to use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we also want to learn more about the authentic you, so please ensure that your application reflects your own skills, knowledge and experiences wherever possible. In the spirit of transparency - we also ask that you indicate if you have used AI in your application.
Decisions about who to invite for interview will be based on how well someone demonstrates that they meet the person specification for the specific post, so please make sure you complete the application form fully and accurately, giving evidence of how you meet each point in the person specification and indicating your relevant knowledge, skills and experience. Please note that CVs will not be considered.
Email applicants will receive a confirmation of receipt and shortlisted candidates will be contacted as soon as possible after the closing date.
Off the Record was founded in 1994 to provide free, independent and professional counselling for 14 – 25 year olds in the Croydon area
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Summary of Main Duties and Objectives of the Job:
· Assist in planning and delivering outreach activities.
· Supervise outreach staff and volunteers.
· Build relationships with community partners.
· Monitor and report on outreach performance.
· Deputise for the Group Manager when required.
· Promote a culture of empowerment, trauma-informed practice, and continuous improvement.
Support the Group Manager to :
· Design and implement outreach strategies to engage diverse communities.
· Develop community-led projects and initiatives that promote mental health and wellbeing.
· Ensure service user voices shape outreach and development activities.
· Ensure services meet contractual, legal, and quality standards, including safeguarding, GDPR, and clinical governance.
· Monitor and evaluate service performance, using data and feedback to inform improvements.
· Ensure services are delivered within budget and collaborate with the Finance Manager on financial planning and reporting.
· Contribute to the strategic development of community services, identifying opportunities for innovation and growth.
· Support tendering and funding applications, working with colleagues to develop compelling proposals.
· Build and maintain relationships with commissioners, funders, and community partners.
· Support the professional development of staff and volunteers through supervision, appraisal, and training.
· Work with HR and senior colleagues to identify training needs and promote wellbeing in the workplace.
· Lead safeguarding practice within therapeutic services, ensuring robust policies and procedures are in place.
General principles for all Mind staff:
1. To promote the empowerment of people who experience mental health and emotional wellbeing issues and to help them speak out.
2. To support the active participation of mental health and emotional wellbeing service users in the services they receive.
3. To practice anti-discriminatory behaviour and to adhere to Rochdale and District Mind’s objectives and policies in the delivery of all its services.
These responsibilities are subject to annual review and may need to be adjusted in line with service developments.
We exist to ensure that people do not face mental health issues alone and can lead their lives free from stigma and discrimination.
The client requests no contact from agencies or media sales.
Pawsome Careers - Make Every Day Meaningful
Come and join us as a proactive and purpose‑led Dog Welfare Specialist and be part of something life‑changing - helping people with sight loss live the life they choose.
This is a highly visible and collaborative role requiring regular travel across Manchester, Lancashire, Cheshire, North Stafford, Cumbria and surrounding areas. You'll work closely with colleagues and stakeholders across a diverse geographical area, so flexibility and a willingness to undertake frequent, and occasionally daily, travel is essential. A regular weekly or twice-weekly presence at our Atherton site will also form an important part of the role, enabling effective teamwork, relationship building, and service delivery. Regular hands-on involvement with our dogs is a key aspect of the role, including organising on-site clinics, monitoring health and welfare, and supporting evidence-based welfare decision making. For this role you’ll be working 21 hours per week, worked 9am to 5pm, Monday, Tuesday and Friday.
As a Dog Welfare Specialist at Guide Dogs, you'll play a key role in ensuring our dogs receive the highest standards of care and welfare. Working closely with guide dog owners, volunteers, veterinary professionals and colleagues, you'll provide expert advice, assess welfare needs, interpret complex health information and support informed decisions that maximise canine health, wellbeing and quality of life. The Dog Welfare Specialist will be an expert in canine health and welfare, welfare assessment, veterinary case management and translating complex technical information into practical guidance for a wide range of stakeholders. Our Dog Welfare Specialists play a huge part in ensuring everything we do enables us to deliver on our purpose and exceed expectations.
Key Responsibilities
You
You'll have a proactive and solutions-focused approach to canine health and wellbeing, using your expertise to make informed decisions and support positive outcomes. You'll enjoy working in a collaborative and relationship-driven environment, partnering with colleagues, veterinary professionals, guide dog owners and volunteers, with a dedicated focus on delivering high standards of care and evidence-based decision making. You'll act with integrity and honesty in everything you do.
Skills and Competencies
Benefits
We wouldn’t be able to change the lives of people with sight loss without our people. That’s why it’s important for us to provide a variety of benefits that reward our colleagues in a way that suits them and recognises the hard work and contribution that they make.
For high volumes of applications, we reserve the right to close adverts earlier than advertised.
Our Commitment to Diversity and Inclusion
Behind Every Guide Dog Is Someone Like You - We’re passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don’t want you to ‘fit’ our culture, we want you to enrich it.
How to apply
When you are ready to apply, submit an online application form via this page. Please note - If you are successful you will need to provide evidence of your right to work in the UK via our digital ID checking supplier. We cannot offer visa sponsorship at this time.
As part of your application ensure you provide evidence and examples of how your skills & experience meet the criteria as set out in the attached job description. You will also be asked to complete a few job-specific questions, so please be prepared to write your answers to these questions.
If you choose to use AI tools to assist in completing your application, please use them appropriately. We value authenticity. If you want to stand out, using a generic AI-generated response isn’t going to separate you from the crowd. This is your time to shine and showcase your unique skills, personality, and thought processes! You can find our full statement on the use of AI to complete applications on our careers website.
If you would like to have an informal conversation about the role before applying, or require any accessibility support to apply, our friendly recruitment team is ready and waiting to help.
Safer recruitment
Guide Dogs follow Safer Recruitment practices to ensure we are safeguarding the vulnerable people we work with. As part of this, we require a full work history with any gaps accounted for & a minimum of 2 professional referee details fully covering the past 5 years. If you are applying for a disclosure role, please note that you will be required to undergo an enhanced DBS check and sign up to the DBS update service.
At Guide Dogs, we believe in fair and equitable hiring practices. A criminal record will not automatically disqualify an applicant from consideration for a position. Each case will be evaluated individually. We encourage all candidates to disclose relevant information, and we assure you that it will be handled confidentially and fairly.
The client requests no contact from agencies or media sales.
Help transform mental health support in Sutton while building something truly special.
Use your fundraising talent to make a lasting difference to thousands of local people and help shape the future of a pioneering mental health charity.
Part-time Community based Fundraising Manager 2 days pw
Salary £35k pro rata
About us
For nearly 30 years Sutton Mental Health Foundation has been a refuge for people in Sutton, Surrey, whose mental health has had an impact on their lives. Over this time, the Foundation has helped thousands of people navigate their way through their mental health challenges and in 2025 we saw an 18% increase in demand for our services.
From our unique and pioneering centre in the London Borough of Sutton, we provide a wide array of services aimed at promoting mental wellbeing, resilience and recovery from mental distress and ultimately, keeping people safe. Sutton Mental Health Foundation provides a place where people can feel safe and supported in tackling their mental health challenges and we provide these services 365 days a year.
Our crucial work
The Foundation is a hidden gem of innovation, with a pioneering ‘Intentional Peer Support’ approach at its heart, which trains former and current service users to provide support to individuals facing similar mental health challenges to those they have faced themselves. The first contact from local people experiencing severe anxiety or distress often comes through telephone calls or through our Crisis Café, which operates every evening in person from 6.30pm to 11.00 pm, 365 days a year, and on the phone or on- line at other times. This is where people can receive support and learn about the range of support options the Foundation provides.
Our counselling service can help local people tackle a wide range of issues affecting their mental health.
Our Belmont Connect service is a place to socialise, meet new people and receive support in a friendly and relaxed atmosphere. You can also join one of our classes or drop-in sessions. These may be art-based, music-themed, or centred around activities such as gardening. We aim to offer a range of weekly activities that cater to different interests and encourage social connection and wellbeing. In the winter our In Your Corner Sunday service offers lunches from midday onwards, and we have year round specialist support sessions such as the Sutton Hearing Voices Group, which help individuals explore different ways to deal with hearing voices.
We have been very successful in securing funding for our work from the local authority and from our local NHS Trust, but we have now reached a point where we want to raise new funds to innovate and expand our services, hence creating this new role of Community Fundraising Manager.
Job specification and description
We are looking for a local, ideally Sutton based, dynamic, confident and experienced Fundraising Manager to join our team who has a great track record of increasing unrestricted income in the third sector. We are particularly looking for someone who can build great networks in the Sutton area.
Fundraising Manager salary: £35,000 FTE (£14,000 per annum, pro rata for a 15 hour working week)
Report to: CEO
Hours:15 hours pw
Term: one-year contract initially
Location: London Borough of Sutton based at Sutton Mental Health Foundation in Belmont
Annual leave: 11.2 days per annum
Please see the Job Description for Key responsibilities and Person Specification.
The client requests no contact from agencies or media sales.
Role: Volunteer and Support Services Lead (Volunteer & Service Operations)
Fixed-term contract (12 months, with possibility of extension)
3 days a week (2.5 days considered for exceptional candidate)
Expected start date October / November 2026, by agreement
£35,000 FTE (£21,000 for 3 days/week)
Location: Remote, with one working day per month in central London
Reports to CEO
About The Loss Foundation
Every year, thousands of adults across the UK turn to The Loss Foundation after the death of someone they love from cancer. At one of the hardest times in their lives, they find a safe place to be understood, connect with others who truly understand, and access specialist support.
Founded by clinical psychologists, The Loss Foundation is the UK's leading charity dedicated to cancer bereavement. Our evidence-informed services are delivered nationally through support groups, workshops, walks and a remarkable community of trained volunteers, ensuring more people can access compassionate support wherever they live. As we continue to grow, we're looking for someone who wants to help shape the next chapter of our support services. You'll join a small, ambitious team where ideas are welcomed, initiative is encouraged and every person makes a meaningful contribution to helping us reach more bereaved people.
About the Role
This is a key role at the heart of The Loss Foundation's support services. A central part of the role is building strong relationships with our extraordinary community of volunteers, ensuring they feel connected to the charity, well supported and equipped to deliver high-quality support. Alongside this, you'll coordinate our programme of bereavement support events and ensure the systems and processes behind our services run smoothly. This is not a clinical or direct bereavement-support role - our support groups and services are delivered by trained volunteers. Instead, you'll enable that support by coordinating our services and providing an excellent experience for the volunteers who deliver them.
We're entering an exciting period of growth. Over the next few years we're expanding our national support services, growing our volunteer community and investing in new ways to reach more bereaved people than ever before. This role will play an important part in making that happen.
Although the role doesn't include formal line management, you'll have real ownership of your area and the opportunity to shape how our services develop. This role would suit someone who enjoys creating structure, building relationships and making a meaningful difference as part of a small, ambitious team.
What Success Looks Like
In your first 3 months you will...
● Learn how our support services and volunteer programme operate.
● Become the main point of contact for volunteers, building trusted relationships with volunteers.
● Take ownership of coordinating our programme of support events.
● Become confident managing the charity's day-to-day operational processes independently.
● Identify at least one opportunity to improve our systems, volunteer experience or service delivery, and begin implementing agreed improvements.
By 6 months you will...
● Have implemented improvements to systems and operational processes.
● Be strengthening and developing the volunteer support cycle.
● Be using insight from volunteers and beneficiaries to continually strengthen our services.
By 12 months you will...
● Help shape how The Loss Foundation delivers and grows its support services.
● Lead volunteer recruitment and onboarding.
● Become a key member of a small team helping guide the charity through its next stage of growth.
Key Responsibilities
Volunteer Coordination & Experience
You'll be the main point of contact for our volunteer community, helping volunteers feel informed, valued and well supported.
● Build strong, trusted relationships with volunteers, providing ongoing support and helping them feel connected to and valued by the charity.
● Coordinate volunteer recruitment, onboarding and rotas.
● Maintain volunteer records and day-to-day communications.
● Help shape and continually improve the volunteer experience.
Event Coordination
You'll oversee the smooth delivery of The Loss Foundation's programme of support services, ensuring events are well organised, appropriately resourced and delivered to a high standard.
● Coordinate the charity's programme of support groups, workshops, walks and other services.
● Manage event logistics, volunteer allocation and communications.
● Ensure event information is accurate across our systems and website.
Process & Systems Improvement
As we grow, you'll help build the operational systems that enable us to support more bereaved people efficiently and consistently.
● Improve systems, processes and automated workflows.
● Monitor service activity and maintain accurate operational data.
● Identify opportunities to improve efficiency and support future growth.
Quality and Service Development
You'll help us continually strengthen our services through feedback and learning.
● Gather and review feedback from volunteers and beneficiaries.
● Recommend improvements to services and volunteer experience.
● Support the appropriate handling of complaints and safeguarding concerns.
About You
This role would suit someone who enjoys building relationships, creating structure, and helping things run smoothly. You'll thrive in this role if you are -
● An excellent organiser who enjoys planning, coordinating and keeping projects on track.
● A warm, approachable communicator who enjoys supporting volunteers and working collaboratively.
● Comfortable managing multiple priorities and solving problems proactively.
● Experienced in managing, coordinating or supporting volunteers, with a track record of building positive volunteer relationships, alongside experience of event, service or operational coordination.
● Confident using digital systems and data, with the curiosity and initiative to learn new platforms, troubleshoot problems and find better ways of working.
● Able to work independently while contributing positively to a small, growing team.
● Motivated by The Loss Foundation's mission and committed to delivering compassionate, high-quality support.
What difference will you make?
You will sit at the heart of The Loss Foundation's support services, ensuring that thousands of people each year receive a warm, compassionate and well-coordinated experience at one of the most difficult times in their lives. By supporting our volunteers, strengthening our systems and helping the charity grow sustainably, you'll play a vital role in enabling us to reach many more people affected by bereavement in the years ahead.
To Apply
Please note: We recently advertised this position, but following some internal changes we have taken the opportunity to review and refine the role. The revised position places greater emphasis on volunteer management and the volunteer experience, and we are therefore re-advertising to reflect this.
To apply, please submit a CV and cover letter outlining your interest in the role and relevant experience via CharityJob.
Interviews will take place remotely on Tuesday 29 September 2026. Candidates progressing from interview may also be invited to a short follow-up conversation before a final appointment is made.
If you have any questions about the role, please feel free to get in touch.
Supporting people bereaved by cancer through compassionate, evidence-based services so no one has to navigate grief alone.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are opening a new servine supporting adults in Mental Health Crisis, we have multiple roles available!
We are Hestia. We make a difference.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Recovery Workerto play a pivotal role in our Thanet Crisis & Recovery House.
Sounds great, what will I be doing?
This role is at the heart of supporting people through periods of mental health crisis, providing compassionate, person-centred support from referral and admission through to discharge. You will work closely with residents to understand their strengths, needs, goals and risks, developing personalised wellbeing, safety and recovery plans that help them stabilise and move forward. Through one-to-one and group support, you will use a range of non-clinical, trauma-informed and psychologically informed approaches, including emotional support, active listening, problem-solving, safety planning, recovery planning and practical assistance. You will empower residents to build on their strengths, develop independence, strengthen social connections and access community resources that support their ongoing recovery and wellbeing.
As a Recovery Worker, you will exercise professional judgement to respond to residents' changing needs, providing calm and effective support during periods of heightened distress while maintaining a strong focus on safety and recovery. You will support people experiencing a range of complex challenges, including severe mental health difficulties, self-harm, suicidal thoughts, psychotic experiences and substance misuse, using de-escalation and other appropriate non-clinical interventions. Working within the boundaries of the role, you will assess risks, develop and review safety plans, collaborate with external agencies and escalate concerns when specialist, clinical or emergency intervention is required. You will also play an important role in helping residents develop practical life skills, prepare for discharge and create sustainable plans for maintaining their wellbeing and independence beyond the service.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
We are looking for someone with experience of supporting people experiencing mental health difficulties and complex needs within a mental health, social care, housing, crisis or community-based setting. You will have a good understanding of the impact that mental health crisis can have on individuals and be confident in delivering person-centred, recovery-focused support that is strengths-based, trauma-informed and psychologically informed. You will be comfortable working with people experiencing significant emotional distress and able to recognise changes in presentation, assess risk and respond appropriately within the boundaries of a non-clinical role.
You will be a collaborative and compassionate professional with a strong understanding of safeguarding, risk management, confidentiality and professional boundaries. You'll be able to work effectively with a range of professionals, services and partner agencies, maintain accurate records using electronic systems, and demonstrate a commitment to equality, diversity and inclusion in all aspects of your work. An understanding of co-production and the importance of involving people with lived experience in shaping support is also essential.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



The client requests no contact from agencies or media sales.
Are you passionate about reducing health inequalities and supporting some of the most marginalised people in our communities?
We are recruiting for a compassionate, organised, and proactive Peer Support Lead to support our hepatitis C peer project in the Oxford & Thames Valley area. Peers use their lived experience to raise awareness of hepatitis C, reduce stigma, and help people access testing and treatment.
Working alongside healthcare professionals, drug and alcohol services, homelessness services, and community organisations, you will recruit, train and support volunteer peers to deliver hepatitis C awareness raising, practical and emotional support.
This is a varied and rewarding community-based position involving travel across the Oxford and Thames Valley region.
About you
We are looking for someone who can build trust and engage people with complex needs in a respectful, non-judgemental way. You’ll be a good communicator, confident working with partner services and supporting volunteers, with good organisational skills and an understanding of confidentiality, professional boundaries and managing risk.
We welcome applications from people with either lived experience or professional experience relevant to the role. This may include hepatitis C, drug or alcohol use, homelessness, the criminal justice system, or supporting people facing similar challenges.
Why join us?
The Hepatitis C Trust is a national, patient-led charity committed to eliminating hepatitis C and improving access to harm reduction services across the UK. We are proud to be a Living Wage Employer and are committed to equality, diversity and inclusion.
How to apply
The closing date for applications is midnight, Sunday 27th September 2026.
The Hepatitis C Trust is a charity dedicated to eliminating hepatitis C in the UK by 2030.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are Hestia. We make a difference.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Team Leaderto play a pivotal role in our Thanet Crisis & Recovery Service.
Sounds great, what will I be doing?
This role is responsible for providing day-to-day leadership to a team of Recovery Workers, ensuring the safe, effective and smooth operation of the Recovery House. Working closely with the Service Manager, you will support the delivery of a recovery-focused, psychologically informed and person-centred service, helping residents to achieve positive wellbeing and recovery outcomes. You will provide guidance to staff, oversee referrals and admissions, support effective risk management and safeguarding practice, and make operational decisions when required.
You will play a key role in maintaining high standards of service quality, ensuring staff deliver effective support, safety planning and recovery interventions while promoting residents' rights, dignity and choice. The postholder will work collaboratively with NHS crisis services, statutory and voluntary sector partners, monitor performance and compliance, respond to incidents and safeguarding concerns, and support continuous service improvement. This is an opportunity for an experienced practitioner and leader who is passionate about recovery, safeguarding and delivering high-quality support services.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
This role is ideally suited to an experienced mental health professional with a strong background in supporting people experiencing mental health difficulties, crisis situations and complex needs within residential, accommodation-based or community services. You will have a proven ability to deliver high-quality, recovery-focused and person-centred support, underpinned by a strong understanding of safeguarding, risk management and trauma-informed practice. Experience of supporting colleagues or leading a team is essential, along with the confidence to respond effectively to incidents, safeguarding concerns and changes in an individual's presentation.
The successful candidate will be skilled in building positive partnerships with NHS, statutory, voluntary and community organisations, and will understand the importance of coproduction and involving people with lived experience in service delivery. You will have experience of maintaining accurate records and using electronic case management systems, alongside a sound understanding of confidentiality, information governance and professional boundaries. Strong organisational and IT skills are essential, as is a commitment to promoting safe working practices, high-quality support and positive outcomes for residents.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
DIRECTOR OF VOLUNTEERING
Director of Volunteering at Mercy Ships UK, providing strategic leadership to recruit, engage and mobilise volunteers for its two hospital ships.
Mercy Ships is an inspiring Christian charity delivering free, life-changing surgery to people in Africa with limited access to healthcare. Through its two hospital ships, it brings hope, healing and specialist training to local healthcare professionals. Since 1978, Mercy Ships has worked in more than 55 countries, performing over 122,000 surgical procedures and training more than 55,500 healthcare workers.
Mercy Ships UK is now embarking on an ambitious growth journey, aiming to double volunteer placements over the next five years. We are looking for an exceptional leader to join Mercy Ships UK as Director of Volunteering. This is a brand-new role created at an exciting time in the charity's growth.
Reporting to the Executive Director and serving on the Executive Leadership Team, you will lead the development of an ambitious long-term volunteering and workforce strategy, inspiring and mobilising medical, maritime and other specialist volunteers to serve on board Mercy Ships' current and future hospital ships. Through your leadership, thousands more volunteers will be equipped to bring hope, healing and life-changing care to communities across Africa.
In this role, you'll have the opportunity to:
Why work for Mercy Ships UK?
This role is eligible for an Enhanced DBS check. Any offer of employment will be subject to satisfactory pre-employment, safeguarding and background checks.
For further details please have a look at the candidate pack.
For an informal chat to ask any questions, please contact Nick Thomas, Senior Consultant, Charisma Charity Recruitment. Please apply through the Charisma Charity Recruitment website with your CV and supporting statement.
Key dates
We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion*, sexual orientation, age, veteran status or other category protected by law.
*In accordance with the Equality Act 2010, Part 1, Schedule 9, it is a genuine occupational requirement that the post holder is a practising Christian.
Mercy Ships is a faith-based international development organisation that deploys hospital ships to some of the poorest countries in the world
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about helping others? Do you want to make a difference to the lives of vulnerable families? Have you considered working in the Charity Sector and are you passionate about supporting Volunteers? If so, we want to hear from you!
Home-Start Medway is a well-established Charity which has been supporting parents with children aged 0-5 years since 1987. Our ethos is simple and clear, ‘To be there for parents when they need us the most because childhood cannot wait’.
It's an exciting time to join our growing team. Having been identified as a leading light amongst Home-Starts and recently received the Kent Charity Award for best use of volunteers and the Queens Award for Voluntary service, we are now looking for a new Volunteer Co-ordinator.
The Volunteer Co-ordinator is responsible for the recruitment, training and supervision of Volunteers who provide 1-1 support to parents / carers of children aged 0-5 years, sometimes providing direct support themselves.
Job Title: Volunteer Co-ordinator
Employer: Home-Start Medway (Charity no: 1108057)
Location: Medway
Hours of Work: Part time and Full time hours considered
Salary: £26,355 – £29,190 per annum dependant on experience
Responsible to: CEO
Main Responsibilities
· Work co-operatively with other team members to recruit and train volunteers and maintain a satisfactory level of available volunteers to meet demand.
· Manage a case load of families who are referred to the Scheme, matching them with appropriate volunteers and overseeing this support.
· Work with partners to review and design the volunteer training courses so that they include specialist models as identified by client need.
· Ensure essential records and checks for volunteers are accurate and up to date.
· Match appropriate volunteers with families and introduce them / monitor support.
· Provide support and supervision to volunteers that are working with families on your caseload.
· Provide regular bulletins / newsletters to volunteers and potential volunteers to retain enthusiasm and motivation.
· Develop and facilitate Volunteer social events and support meetings.
· Maintain accurate records of the support provided for families on our database system.
· Support parent to enrich their living environments by applying for grants for white goods or furniture when needed.
· To refer to and / or work in partnership with other agencies and service providers as and when required.
· To model age appropriate play activities to parents/carers and offer a range of strategies and activities to manage behaviour and assist child development.
· Signpost families to parenting groups that can support them such as the Solihull course or Incredible Years.
· Signpost parents / carers to relevant services to ensure they have the necessary provisions to meet their child/ren’s needs.
· Maintain and improve competencies through continuous professional development.
· To attend regular supervision meetings and annual appraisal.
· Work co-operatively with Management to support the preparation of the monthly, quarterly and annual reporting requirements.
· To contribute to the effective day to day operation of Home-Start Medway in accordance with governing documents, standards and methods of practice, Home –Start agreement and Quality Assurance standards.
· To keep efficient, accurate and confidential records, including statistics collection and collation. This would include the use of evaluation tools to enable us to evidence the impact of our work.
· To work within all Home-Start’s policies and procedures including: Confidentiality, Safeguarding Children Policies and Procedures and Health and Safety Policies.
· Be flexible and carry our other associated duties as may arise, develop, or be assigned in line with the broad remit of the position.
· To work within the ethos of Home-Start and have high standards of practice. The need to respect confidentiality is paramount, as is a mature and flexible approach to the work.
This role is a permanent post. You will be based at our office in Strood although will be required to work across the Medway area. As well as joining a friendly, dedicated, and hardworking team you will have access to numerous benefits, including:
· 30 days annual leave (including 8 Bank Holidays)
· 2 days special leave days per year
· Birthday leave day
· Free tea and coffee provided in the office
· Pension contribution of 3%
· Christmas staff appreciation token
· Annual pay reviews
· Employee Assistance Programme (EAP) via D.A.S
· Access to the Charity Worker Discount Scheme
Access to a reduced-price local gym membership
Home Start Medway is committed to creating a safe and supportive environment for children, families, staff and volunteers. As part of our safer recruitment process, the successful applicant will be asked to complete relevant pre employment checks, including an enhanced Disclosure and Barring Service check, satisfactory references, right to work checks and verification of qualifications and employment history. All staff are expected to share our commitment to safeguarding and to follow our safeguarding policies and procedures.
If you would like to apply for this position you will be required to complete an application form following submission of your CV and covering letter
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join the Renewal Programme as our Community Hub Activities Coordinator and help bring people aged 55+ together through guided walks, social activities and our Community Connection Café. We’re looking for a warm, organised and community-focused person who can build trusted relationships and help residents feel welcomed, connected and supported.
The Community Hub Activities Coordinator will lead the day-to-day coordination of a one-year walking, wellbeing and social connection programme for Newham residents aged 55 and over. The programme combines a weekly accessible guided walk, delivered in partnership with other external partners with a weekly Community Connection Café facilitated by the postholder.
The postholder will build trusted relationships with residents who may be isolated, inactive, recently bereaved, living with long-term health conditions or lacking confidence to join community activities. They will coordinate outreach, referrals, venues, volunteers, safeguarding, signposting and monitoring so that participants receive a safe, welcoming and inclusive experience. The role will ensure that walking is a gateway to friendship, confidence, healthier ageing and wider practical support.
How to apply
Please submit your CV and a cover letter addressing each of the points in the person specification. Submissions without a cover letter will not be considered.
We aim to interview candidates on a rolling basis until the post is filled. We may close the ad sooner than initially advertised if a successful appointment is made.
The selection process will consist of
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Activities and Events Officer
Are you passionate about helping older people stay connected, active, and engaged in their local community? Age UK Kensington and Chelsea is looking for an enthusiastic and organised Activities and Events Officer to support the delivery of a vibrant programme of activities, clubs, courses, trips, and events designed to reduce isolation and loneliness among older people.
In this rewarding role, you will help create welcoming and inclusive opportunities that enable older people to build confidence, form meaningful friendships, learn new skills, and maintain their independence.
Working closely with colleagues, volunteers and community partners, you will play an important part in planning and delivering activities that promote wellbeing, social connection, and a sense of belonging.
If you are confident and a people-focused individual with excellent organisational skills and a commitment to improving the lives of older people, we would love to hear from you!!
We are interviewing on a rolling basis, so pleae don't delay applying!
Unfortunately we're unable to respond to all unsuccessful applicants.
We believe that ageing should be about living well — staying connected, independent, and fulfilled at every stage of life.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Summary of Main Duties and Objectives of the Job:
· Assist in managing crisis response and advocacy teams.
· Provide case oversight and ensure adherence to advocacy standards.
· Support safeguarding and risk management processes.
· Monitor service performance and prepare reports.
· Deputise for the Group Manager when required.
Support the Group Manager to :
· Ensure services meet contractual, legal, and quality standards, including safeguarding, GDPR, and clinical governance.
· Monitor and evaluate service performance, using data and feedback to inform improvements.
· Ensure services are delivered within budget and collaborate with the Finance Manager on financial planning and reporting.
· Contribute to the strategic development of Advocacy & Crisis Prevention services, identifying opportunities for innovation and growth.
· Support tendering and funding applications, working with colleagues to develop compelling proposals.
· Build and maintain relationships with commissioners, funders, and community partners.
· Support the professional development of staff and volunteers through supervision, appraisal, and training.
· Work with HR and senior colleagues to identify training needs and promote wellbeing in the workplace.
· Lead safeguarding practice within the group, ensuring robust policies and procedures are in place.
General principles for all Mind staff:
1. To promote the empowerment of people who experience mental health and emotional wellbeing issues and to help them speak out.
2. To support the active participation of mental health and emotional wellbeing service users in the services they receive.
3. To practice anti-discriminatory behaviour and to adhere to Rochdale and District Mind’s objectives and policies in the delivery of all its services.
These responsibilities are subject to annual review and may need to be adjusted in line with service developments.
Person Specification
Experience
· Experience in crisis intervention or advocacy services.
· Supervisory experience.
Skills & Abilities-
· Strong leadership and team management skills.
· Strong organisational and interpersonal skills.
· Excellent communication and interpersonal skills.
· Ability to work strategically and operationally.
· Skilled in safeguarding and risk management
· Ability to design and implement outreach strategies
Knowledge
· Knowledge of relevant legislation (Mental Health Act, Care Act).
· Understanding of mental health and wellbeing issues.
· Knowledge of clinical governance and therapeutic frameworks.
· Awareness of equality, diversity, and inclusion in service delivery.
· Familiarity with GDPR and other compliance requirements.
Values & Approach
· Commitment to Rochdale and District Mind’s values.
· Person-centred and trauma-informed approach.
· Commitment to anti-discriminatory practice and service user empowerment.
Qualifications-
· Relevant qualification in advocacy , psychotherapy, psychology, social work, or related field (or equivalent experience).
We exist to ensure that people do not face mental health issues alone and can lead their lives free from stigma and discrimination.
The client requests no contact from agencies or media sales.