Health data manager jobs

Job Title: Community Project Officer

Team: Ramblers England

Location: Hybrid (London Office)

Contract Type: Fixed Term Contract up to December 2028

*This role sits within a pay grade with a pay range of £22,115 (£27,694 FTE) to £34,913 (£43,642 FTE) . The salary on appointment will be set at the lower end of the pay range, to a maximum of £24,370 (£30,463 FTE) depending on the candidate's skills and experience. This approach aims to ensure fair compensation for new hires while maintaining alignment with the structured pay scale for the role.

Context and purpose of role

By 2034 Ramblers ambition is that everyone in England and Wales will be able to join a Wellbeing Walk close to where they live – for communities to come together and experience the health and wellbeing benefits of walking. This work is part of the strategic plan and business objectives of Ramblers GB.

The role will deliver the Walking Together Project across communities in north London, Slough and Reading. The role will engage directly with the most disadvantaged communities, where loneliness, social isolation and inactivity could be prevalent, through a ‘Getting Started’ Wellbeing Walks programme. This is a community delivery role to work with local communities to establish walks and find potential walk leaders within the community to sustain walking.

Key responsibilities

· Deliver the Ramblers Getting Started element of the Walking Together Project

· Maintain positive working relationships with local and regional partners to deliver the project

· Maintain positive working relationships with local members/volunteers

· Attend Community/Borough or Town Council, steering group and other partner meetings and events and use to deliver the project

· Ensure relevant policies and procedures, compliant with current legislation and in line with Ramblers’ approach, are supported

· Set up community walking programmes in the identified areas each year

· Deliver and coordinate training opportunities for the communities who sign up to the project

· Support the Community Development Officers in identifying further opportunities in the area

· Manage and record project expenditure

· Provide regular progress reports

· Undertake such other duties as may be reasonably required of the post

· Engage and proactively develop excellent working relationships across the organisation

The person

Knowledge and Experience

· Experience working with a wide variety of groups and communities

· Excellent verbal and written communication skills with demonstrable attention to detail and the needs of different audiences

· Experience of successfully managing projects or programmes delivering against agreed objectives

· A proven track record in recruiting and working with volunteers

· Experience of designing and delivering training and support resources

· Excellent IT skills, including social media and web skills, and an ability to support others to use software and programmes

· Interest in/knowledge of walking/physical activity/public health

· Ability to appropriately collect data for monitoring and evaluation purposes and collation of associated reports

Skills

· Ability to work with a range of internal and external stakeholders, including volunteers, managing requirements and expectations

· Ability to develop and lead a project with the related co-ordination, planning and organisational skills

· Excellent interpersonal skills with an ability to build strong relationships with a variety of stakeholders

· Skills to enable the leading of safe and inspiring group walks

· Facilitation and training skills – in-person and online

· Ability to diagnose problems, provide solutions and make logical, timely decisions

· Ability to work independently and collaboratively as part of a team to achieve common goals

Personal Attributes

· Interest in walking and a commitment to the principles of inclusion and enabling everyone to feel welcome in the outdoors

· Flexible and resilient with the ability to balance competing demands

· Willing to travel and spend some evenings and weekends working

· Willing to undertake training and professional development to ensure skills and knowledge are up to date

The Ramblers promote diversity and welcome applications from all sections of the community

Values and Behaviours

Our values are the core principles that guide us daily in our work and our membership of the Ramblers. We all share the passion that walking is for everyone and by living our shared values we can ensure the Ramblers is an organisation to be proud of. Our values will earn trust for the Ramblers brand which will allow us to open up a world of walking opportunities for even more people.

Inclusive

We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.

Inspiring

We strive to inspire people through the way we act and the things we say. We channel our passion and ambition so others are moved to help us achieve our mission.

Empowering

We empower and encourage each other to make a positive contribution to our teams and the Ramblers. We do all we can to make sure everyone has the ability, and feels confident, to take action.

Responsible

We take responsibility for ourselves and those around us seriously, by always acting in a safe and supportive way. We care about the environment and make sure we do what we say we will do.

Community Fundraiser – East Midlands

Are you ready to take on a new challenge with a leading charity making a real difference in brain tumour research?

Brain Tumour Research is an exciting, innovative, and ambitious charity. We are passionate about finding a cure for brain tumours through the establishment of dedicated Brain Tumour Research Centres of Excellence around the UK.

After a successful 2025, we’re building on our momentum and looking ahead with ambition. As our work continues to expand, so does our impact. We are now looking for passionate people to join us on the next stage of our journey!

It is a fantastic time to be joining us and we are keen to share this with likeminded and talented individuals. We currently have an opening for a Community Fundraiser – East Midlands, to join our Income Generation and Development team.

• Do you want to make a difference in one of the most innovative and exciting medical research fundraising charities in the UK?
• Are you able to provide friendly and professional support to fundraisers and supporters?   
• Do you have experience in supporting events or community activities?
• Do you live in our East Midlands region (Derbyshire, Leicestershire, Lincolnshire, Nottinghamshire or Rutland)?

Have you answered Yes to these questions?

Does this sound like the opportunity to really take the next step in your career?

Excited to learn more about this position? Then please take a read through our recruitment pack attached below. 

If you have the skills and ambition that we are looking for we are excited to receive your application.  We are really looking forward to welcoming a new member to our team!

We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process.  Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.

We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.

Closing Date: 06th September 2026

We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.

Job Title: Senior Event Manager

Directorate : Engagement and Fundraising

Team/Department (if specific): Volunteer Board Fundraising

Salary: £34,582 -£38,425 , plus £3,366 inner London weighting

Vacancy Type : Permanent

Location : London (Combination of home based with at least one day a week

in the London office. Please note during event delivery period it will be

necessary to be in the London office/at the venue. This includes pre -event,

during delivery and post -event.)

Date Written/ Amended: 21 /07 /202 6

Context and Background

At the NSPCC, we believe every childhood is worth fighting for. With over 100 years of

experience, and the collective strength of our staff, volunteers, supporters, and

partners, we're working to end child abuse and neglect for good.

Over 90 percent of the NSPCC's income comes from voluntary donations, so we

reply on the incredible generosity and commitment of all our supporters, large and

small.

You'll work as part of one of many teams, which focus on engaging our supporters

and ensuring they continue to give their support. You will do this by leading value fundraising events and managing relationships with volunteer committees.

high

The varied role sits within the Volunteer Board Fundraising team which leads income

generation through regional and national volunteer boards, volunteer -led fundraising

initiatives and delivery of special events through our high value event committees.

The se activities play a vital role in maximising sustainable income, engaging senior

volunteers, and supporting long -term supporter relationships.

Job purpose• To contribute to the Engagement and Fundraising directorate’s purpose of

maximising income from potential and current supporters through project

managing specific events including securing sponsorship and providing committee

support

• To support in the delivery of the agreed departmental strategy, goals and

fundraising budget

• To work effectively with other departments in Engagement and Fundraising and

other functions within the NSPCC to maximise income for children

• To keywork supporters and build excellent relationships with key stakeholders who

take responsibility for delivering income through high level fundraising events

• To ensure our events are delivered to a consistently high standard, and bring in new,

innovative ideas so we remain competitive in the sector

Key relationships - Internal

• Reports to Fundraising Manager

• Pro -actively works with colleagues in other NSPCC divisions to further relationships

and identify and develop opportunities for growth

• Works with a range of NSPCC supporters and potential supporters and a range of

suppliers that support fundraising relationships and activity

Key relationships - External

• Recruiting, managing and building relationships with chairs, committee members

and other senior volunteers

• Procuring and managing relationships with Special Event suppliers

Main duties and responsibilities

• To successfully manage and deliver large -scale events and special projects within

the portfolio of events, overseeing all event logistics and relationship management

• To lead on specific fundraising projects and large development of Executives through your projects

-scale events, and support

• Contribute to and deliver particular aspects of the department’s annual business

plan and budget. To support project groups for the Volunteer Board Fundraising

team to improve processes and identify new opportunities• To manage and develop relationships with senior volunteers and potential

supporters through effective and regular communication

• To proactively seek out opportunities to add value to the team and wider

organisation

• To develop and create engaging materials for events and stakeholders

• To act as experts in our field by offering support and expertise both internally and

externally

• To work cross -departmentally to ensure that fundraising activities are managed and

developed in a way that maximises income for the NSPCC through streamlined

processes

• To manage, negotiate and review relationships with external suppliers to ensure the

most cost -effective outcome

• To represent the NSPCC’s values in everything you do

Responsibilities for all Staff within Engagement and Fundraising

• A commitment to safeguard and promote the welfare of children and young people

• To update databases and supporter information systems on a regular basis in line

with Data Protection legislation and NSPCC policy and procedures.

• To actively participate in regular department and team meetings, contributing to

strategy, discussions and decisions which will be beneficial to the Directorate and

wider NSPCC activities.

• To adhere to all the NSPCC’s service standards, policies and procedures.

• To evidence an understanding of and commitment to the demonstration of the

NSPCC’s values.

• To maintain an awareness of and comply with NSP and to ensure currency of changing GDPR regulations.

C C data protection regulations

• To be responsible for personal learning and development, to support the learning

and development of others and the whole organisation.

• To work in a manner that facilitates and encourages inclusion.

• To be pro -active in identifying ways to improve personal and team performance• To maintain an awareness of own and others’ Health and Safety and comply with

the NSPCC’s Health and Safety policy and procedures.

• A commitment to safeguard and promote the welfare of children adults at risk .

, young people and

• To take personal responsibility for keeping up to date with NSPCC work to end

cruelty to children, including securing updates on project and service developments

and general NSPCC news.

Person specification

1. 2. 3. 4. Extensive experience and technical knowledge of event and project

management, specifically with a track record of successfully delivering and

growing large scale events

Excellent ability to establish, develop and maintain relationships with a wide

variety of stakeholders, including senior level individuals to achieve desired

outcomes

Proven ability to develop individuals, team building skills, working well with

others as part of a team, giving support and recognising expertise in others

Well-developed organisational skills with experience in planning, monitoring,

implementing and leading major projects to agreed deadlines, with the ability

to organise and plan own work and the work of others to deliver objectives on

time

5. 6. 7. 8. 9. Excellent ability to successfully negotiate with others

Excellent communication skills to present information in a clear, persuasive

and inspiring way for a range of audiences

Well-developed ability to take ownership of budgets and a proven track record

of meeting income targets and keeping within financial limits

Proven track record of applying creativity/innovation to events to achieve

desired outcomes and/or significantly grow event income

Experience of success in a customer focussed environment, such as

fundraising, sales or marketing10. Experience of using Windows -based software packages, including word

processing, spread sheets, electronic mail and the internet

Safer Recruitment

As an organisation, we are committed to creating and fostering a culture that promotes

safeguarding and the welfare of all children and adults at risk.

Our safer recruitment practices support this by ensuring that there is a consistent and

thorough process of obtaining, collating, analysing and evaluating information from and

about candidates to ensure that all persons appointed are suitable to work with children and adults.

our

The recruitment and selection of our people will be conducted in a professional, timely

and responsive manner and in compliance with current employment legislation, and

relevant safeguarding legislation and statutory guidance .

Our principles:

• Always seek to recruit the best candidate for the role based on merit including their

skills, experience, motivation and competencies. Our robust recruitment and

selection process should ensure the identification of the person best suited to the

role and th e organisation .

• C ommitted to diversity and equality of opportunity and will interview all applicants

(internal and external) who self -declare at application as having a disability and who

meet the minimum requirements in the person specification of the vacancy they are

app lying for.• We will make reasonable adjustments at all stages of the recruitment process in

order to enable successful candidates who declare disabilities to start working or

volunteering their time with us.

• Any current member of staff or volunteer who wishes to apply for vacancies and is

suitably qualified will be considered and addressed fairly and objectively based on

their merit.

• As an organisation committed to safeguarding, we will ensure all under 18’s joining

the organisation will have ongoing risk assessments to ensure their role and

activities are safe and appropriate.

• All documentation relating to candidates will be treated confidentially in accordance

with the GDPR legislation.

As a busy office, the Systems & Administration Officer plays a central role in the smooth running of MindOut's operations. The postholder will coordinate a range of administrative functions, support the wider team with organisational activities and projects, maintain effective office systems, oversee client and volunteer databases, assist with recruitment processes, and prepare monitoring and performance reports. 

The role serves as a key point of contact for the organisation, responding to enquiries from service users, professionals, volunteers, partners and members of the public. The postholder will provide a professional, welcoming and efficient response across email, telephone and digital communication channels, ensuring enquiries are managed appropriately and directed to the relevant service or team. 

As many people contacting MindOut may be experiencing mental health challenges, emotional distress, discrimination, isolation, crisis or suicidal thoughts, the postholder must be able to respond with empathy, professionalism and sound judgement. The role requires resilience, emotional intelligence and the ability to work within MindOut's safeguarding, risk management and confidentiality procedures while maintaining appropriate professional boundaries.

The postholder plays a key role in creating a positive first impression of MindOut and helping ensure that people seeking support are treated with dignity, respect and compassion from their first interaction with the organisation. 

Role description 

You will have the skills, experience, sensitivity and personal confidence to support all the activities of the charity but will have specific responsibility for: 

Main Tasks 
 

1. All organisational administrative tasks to include word processing, data entry, office procurement and responding to enquiries and requests via phone, email or in person
2. Composing and producing letters, documents, reports and presentations in a range of formats as requested 
3. Collating and maintaining statistical information using databases and spreadsheets
4. Monitor and maintain the quality, accuracy and security of organisational data, ensuring compliance with GDPR and MindOut policies. 
5. Updating MindOut’s website and social media and assisting with producing newsletters 
6. Developing and maintaining office systems, organise and store paperwork, documents and computer-based information.Maintaining and developing filing systems and operational procedures for the secure retention and retrieval of information 
7. Act as a systems champion for the organisation, supporting colleagues with the effective use of databases, Microsoft 365, Lamplight, Volunteero and other organisational systems. 
8. Identify opportunities to improve systems, administrative processes and ways of working that enhance efficiency, compliance and service delivery. 
9. Being responsible for all administration tasks relating to the recruitment, training and induction of staff and volunteers 
10. Undertaking administration tasks relating to finances/accounts such as petty cash reconciliation 
11. Carrying out background research and present findings in subjects which are relevant to the work of MindOut 
12. Organising and attend meetings, events and conferences where appropriate including booking rooms, arranging catering, preparing and circulating papers and taking minutes 
13. Organising mailings and other publicity tasks to promote the work of MindOut 
14. Maintaining strict confidentiality with regard to information given by and information about service users 
15. Coordinate, support and provide day-to-day guidance to administration volunteers, ensuring tasks are appropriately delegated and completed to a high standard. 

Please view attached job description and specification for futher details.

Interviews to be held 12 &13th August.

Role Overview: The Chief Operating Officer (COO) is responsible for the strategic and operational leadership of The Vavengers Charity. Working closely with the CEO and Board of Trustees, the COO ensures the organisation operates efficiently, sustainably, and in accordance with its charitable objectives, governance requirements, and legal obligations. The COO will oversee the charity's day-to-day operations, work closely with the CEO to improve organisational systems and processes, manage operational risks, and support the delivery of high-quality frontline, campaigning and convening programmes while fostering a positive and inclusive organisational culture. Alongside the CEO and other team members, the COO is an inspiring leader who champions the charity’s values, elevates its profile, and steers its work to influence national and international policy and advocacy, engage communities, and support survivors of violence.

Key Responsibilities

Strategic Leadership

• Support the CEO in delivering the charity's strategic plan.

• Translate strategic priorities into operational plans and measurable outcomes.

• Identify opportunities for organisational growth, innovation, and partnerships.

• Contribute to long-term sustainability planning and organisational development.

Operational Management

• Lead the day-to-day operational management of the charity.

• Develop and maintain effective operational policies, procedures, and systems.

• Ensure programmes and services are delivered efficiently, safely, and to a high standard and be an active delivery person for programmes. 

• Manage the resources and visitors of Vavengers HQ and ensure the space is utilised effectively by ambassadors and members of the charity

• Monitor organisational performance and help produce an annual impact report

Governance and Compliance

• Ensure compliance with charity law, employment legislation, safeguarding requirements, data protection regulations, and relevant regulatory standards.

• Support the CEO and the Board of Trustees through timely reporting and implementation of governance decisions.

• Maintain organisational policies and ensure regular review and compliance.

• Oversee organisational risk management and business continuity planning.

Financial Oversight

• Work alongside the CEO and Treasurer to develop and monitor the annual budget and management accounts/cash flow.

• Ensure effective financial controls and value-for-money practices.

• Monitor operational expenditure and resource allocation.

• Actively participate in income-generating activities, including supporting grant applications, other fundraising initiatives, and partnership building.

• Support the CEO and board of trustees to produce annual accounts.

People Leadership

• Act as a key leader for incoming staff members, ambassadors and volunteers.

• Foster a collaborative, inclusive, and high-performing trauma-informed workplace culture.

• Oversee recruitment, performance management, learning, and staff wellbeing.

• Oversee volunteer and ambassador management

Programme Delivery

• Ensure all programmes achieve planned objectives and demonstrate measurable impact, providing critical support and care to survivors and those at risk.

• Establish systems for monitoring, evaluation, and continuous improvement.

• Promote innovation and evidence-based practice across all service areas.

• Deliver support hubs in partnership with ambassadors

Partnerships and External Relations

• Develop and maintain effective relationships with funders, local authorities, community organisations, activists, corporate partners, government members and other stakeholders.

• Represent the charity at meetings, conferences, and partnership events as required.

• Support collaborative working across sectors to maximise impact.

Risk Management

• Identify operational risks and implement mitigation strategies.

• Ensure appropriate safeguarding, health and safety, and information security practices are maintained.

• Develop and oversee business continuity and crisis management procedures.

Person Specification

Essential Qualifications and Experience

• Significant leadership and campaigning experience within the charity, public, or private sector.

• Demonstrated success in operational management and organisational development.

• Experience managing budgets and financial planning.

• Strong understanding of governance and regulatory compliance.

• Proven ability to manage change and deliver organisational improvements.

• Excellent project and programme management skills.

Knowledge

• Charity governance and best practice.

• Financial management principles.

• Human resources and employment legislation.

• Risk management and organisational compliance.

• Monitoring and evaluation frameworks.

• Safeguarding and data protection requirements.

• Racial, social and gender justice.

Skills

• Strategic thinking with strong operational delivery.

• Outstanding leadership and people management.

• Excellent communication and interpersonal skills.

• Strong analytical and problem-solving abilities.

• Effective stakeholder engagement and partnership development.

• Excellent organisational and decision-making skills.

• Ability to balance strategic priorities with operational detail.

What We Offer

• An opportunity to shape the future of The Vavengers alongside inspiring leaders

• A Central London workspace

• Professional development opportunities

• A collaborative, led-by and for values-driven working environment in the gender justice sector

• The chance to lead positive change for the communities we serve

• A flexible working opportunity with an appropriate London living wage

• Staff wellbeing programmes

Equal Opportunities

The Vavengers Charity is committed to equality, diversity, and inclusion. We welcome applications from people from all walks of life and are committed to creating an environment where everyone is respected, valued, and able to thrive. We are a led-by-and-for movement, and we encourage those with lived experience of Gender-Based Violence to apply for paid and unpaid positions in our organisation.

The Vavengers is an equal opportunity employer. In line with legal requirements and the nature of the work required for this role(running women-only safe spaces), we are seeking women-only applications as an occupational requirement under Schedule 9 Part 1 of the Equality Act 2010.

About Woman's Trust

The charity was established in 1996 to meet the gap in specialist mental health services. Woman’s Trust is led by and for women and aims to ensure that women affected by domestic abuse can live a life free from further harm and abuse. Our approach is trauma-informed and person-centred, empowering survivors on their journey to recovery from the trauma. We are committed to a positive, inclusive and equitable environment for our staff, service users and volunteers.

Alongside delivering our existing 1-1 counselling, self-development workshops and therapeutic support groups for women who have experienced domestic abuse, we are focused on developing our innovative mental health services for young women and girls, delivering new peer-led support groups and providing therapeutic groups to children and their mothers. We are also committed to developing further awarenessraising workshops and training for professionals, building on our research and policy to improve systems nationally.

About the role

The Volunteer Coordinator is responsible for coordinating the recruitment, onboarding, engagement and retention of volunteers across Woman's Trust.

Working closely with managers across the organisation, the postholder will oversee the end-to-end volunteer journey, ensuring volunteers receive a positive, inclusive and well-supported experience from application through to departure.

The role will coordinate recruitment for all volunteer opportunities, including volunteer counsellors, facilitators, administrative volunteers, finance volunteers, fundraising volunteers and other volunteer roles as required. The postholder will also lead initiatives to strengthen volunteer engagement, recognition and retention, helping to build a sustainable and diverse volunteer community that supports the organisation's mission.

The role works closely with the HR & Operations Manager to ensure volunteering practices remain compliant with safeguarding, GDPR, organisational policies and best practice guidance.

Hours: Part-time, 14 hours per week (0.4 FTE).

Location: Woman’s Trust premises including co-location with statutory partners and community partnership  locations.Woman’s Trust operates a hybrid working model with a minimum of 50% to be on-site.

In return, we can offer:

• 25 days' holiday + 3 days at Christmas + Public holidays
• Hybrid & flexible working - office based with minimum of 50% of working hours in Woman’s Trust London office, we also support mutually agreed flexible working arrangements
• Cycle to work scheme
• Employee Assistance Program (EAP)
• Mandatory job-related training
• Individual staff professional development budget
• A caring, committed and highly collaborative environment
• Several social events/lunches per year
• Friendly, all women team

To find out more and apply with your CV, please visit our website via the apply button.  

Please note, CVs and cover letters should be sent in Word format.

Closing date: 14th August 2026.

Interviews will be held on a rolling basis.

Please note, this post is open to female applicants only – Equality Act 2010, Schedule 9, Part 1 applies.

Our mission as a charity is to create brighter todays and better tomorrow for the children and families of Noah’s Ark. The wellbeing team, comprising of the Programme Manager, Senior Ward Counsellor, Sparkle Co-ordinators and Music Therapist, work collaboratively to provide emotional and practical support to children, young people and families within the hospital. 

This is an exciting opportunity for a skilled and compassionate professional to join us as a ward counsellor. Working closely with colleagues across the charity and NHS teams, the successful candidate will play a key role in delivering high-quality emotional support and will have the opportunity to see the direct impact of their work on the children and families we support. They will provide emotional and therapeutic support to children, young people and families during their time in hospital. This includes delivering counselling sessions, emotional first aid, wellbeing check-ins and Art for Wellbeing sessions on the oncology ward. The role focuses on supporting those experiencing the emotional impact of hospital admission, treatment and diagnosis, particularly children and families facing long or repeated admissions, medical trauma, complex care needs or significant emotional distress. Working closely with colleagues across the hospital and the charity the ward counsellor will help ensure children and families receive timeline, compassionate and coordinated wellbeing support throughout their hospital journey.

See the job description and person specifiation document for more details.

Waking Night Support Worker

The Registry

Portsmouth Rough Sleeping Services

42 hours per week

8pm – 8am, 4 nights on and 4 nights off

Permanent

Pay point: 20 (£29,453 annum based on 42 hours per week) plus unsocial premium

 

About Us

This is an exciting opportunity to join a dynamic Charity and Housing Association. The Society of St James (SSJ) has been working in Hampshire for over 50 years, delivering high impact, person-centred, accommodation services to adults and young people experiencing homelessness, problematic substance use and mental health problems. We believe that every person is of worth and we are prepared to take risks to house and support the most at risk and socially excluded members of society.

Join The Society of St James to work at The Registry—a high-support temporary accommodation hostel in Portsmouth—offering a wide range of support to people with histories of homelessness, substance and alcohol use, poor mental ill health, and other complex needs.

The Impact You'll Make

• Uphold Our Core Mission: Put into practice our core belief that every person is of worth, actively demonstrating a willingness to take risks to house and support the most vulnerable and socially excluded members of society.
• Facilitate Sustainable Move-Ons: Provide safe accommodation and work intensively with service users to help them overcome barriers to change and transition into suitable, long-term housing. 
• Maintain Safety and Wellbeing: Oversee the smooth running of the service during overnight shifts (20:00 – 08:00), implementing risk management plans, carrying out health and safety checks, and upholding strict safeguarding protocols. 
• Collaborate for Better Outcomes: Work in partnership with statutory and voluntary agencies, including the PCC Housing Needs and Advice Support Team (HNAS) and Housing Management, to optimise client support.

Who We're Looking For

• A Compassionate and Mission-Driven Advocate: Someone who firmly believes in the worth of every individual and is committed to supporting socially excluded members of society.
• An Experienced and Knowledgeable Practitioner: An individual who brings existing experience and knowledge of the specific needs of vulnerable people with histories of homelessness, alcohol/substance dependency, and mental ill health. 
• A Resilient Communicator: Someone who is open, approachable, honest, and capable of active listening to build trusting relationships with service users, colleagues, and external partners. 
• An Initiative-Taker: A reliable team player who can use their own initiative to make sound decisions during overnight shifts, handle difficult situations calmly, and adhere to risk management plans. 
• A Dedicated Overnight Support Worker: Someone ready to work a 42-hour per week, 4-on / 4-off waking night rota (20:00 – 08:00) while prioritising self-care in a high-support environment.

Essential Qualities and Skills

• Experience & Understanding of Complex Needs: Knowledge and practical experience regarding the interconnections of homelessness, mental ill health, and substance/alcohol dependency. 
• Trauma-Informed & Risk Management: Familiarity with Psychologically Informed Environments (PIE), trauma-informed care, harm minimisation strategies, risk assessments, and managing challenging behaviours. 
• Safeguarding & Safety Protocols: Sound knowledge of adult safeguarding, health and safety regulations, lone-working procedures, and maintaining data protection and confidentiality. 
• Communication & IT Proficiency: Excellent interpersonal skills combined with standard literacy and IT abilities to effectively write emails, letters, case notes, and maintain client records. 
• Equality & Diversity: A clear understanding of equality and diversity principles in relation to both staff members and service clients. 
• Core Competencies Alignment: Ability to demonstrate SSJ core competencies, including personal accountability, constructive conflict resolution, and commitment to organisational values.

What we can offer you: 

SSJ recognises that our staff are our greatest assets. We value and recognise our staff, offering some generous benefits, as well as the satisfaction of helping people at risk:

• 25 days pro-rata annual leave plus public holidays
• Flexible working options
• Buying additional annual leave
• Comprehensive induction and training
• Counselling, financial, personal support and health and well-being services via our Employee Assistance Programme
• Cycle to work scheme
• Discounted laptops and computers with Jamie’s Computers
• Electric Car Scheme
• Blue Light Card

SSJ are an equal opportunities employer and we encourage applicants from all backgrounds and walks of life

At SSJ, we recognise the benefits of a supported workplace. SSJ is affiliated with Unite the Union. To learn more about their membership benefits or to sign up, you can visit their official website.

Closing Date: Sunday 16^th August 2026 

Due to the high number of expected applicants, we do reserve the right to close this vacancy earlier.

Should you not hear from us within 14 days of the closing date, please assume you have been unsuccessful on this occasion. 

We are looking for a Community Support Coordinator, who will lead and develop a team of Volunteers, helping to deliver safe, inclusive and person-centred support.

You will work closely with health and social care professionals, MDT’s, local partners and volunteers to connect people affected by MND with the information, services and support they need. 

At the Motor Neurone Disease Association, we work to improve care, support and quality of life for people affected by MND. As a Community Support Coordinator, you will play a key role in ensuring our support reaches people when they need it most. 

Key Responsibilities 

• Lead, recruit, develop and support a team of Community Support Volunteers.
• Respond to enquiries and referrals, providing information and connecting people with appropriate support.
• Build effective relationships with health and social care professionals, hospices and local partners.
• Support volunteer groups and branches to understand and respond to local needs.
• Facilitate collaboration between volunteers, staff and external stakeholders.
• Promote safe and inclusive services, ensuring compliance with safeguarding and organisational policies.
• Work with regional colleagues to support awareness, fundraising and campaigning activities.
• Monitor activity, maintain accurate records and contribute to service development.
• Identify gaps in local support and contribute to improvements in services.
• Encourage effective communication and engagement across the volunteer network 

About You 

• Experience leading, managing or coordinating volunteers or volunteer-led services. 
• Understanding of care and support services within the statutory, voluntary or private sectors. 
• Knowledge of safeguarding, risk management and supporting people at risk of harm. 
• Strong communication, relationship-building and presentation skills. 
• Full driving licence and willingness to travel within the region 
• Experience supporting people and assessing needs using a person-centred approach. 
• Ability to build partnerships and influence a wide range of stakeholders. 
• Commitment to equity, diversity and inclusion. 
• Strong organisational skills and the ability to prioritise and make decisions independently. 
• Good IT skills and confidence using a range of digital systems. 

This is a home-based role with frequent travel across Northern Ireland 

Further information about MND Association and full job description is available in the attached Candidate Pack. 

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders. 

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements. 

What We Offer 

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays 
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies 
• 24/7 GP access via phone and video 
• Life assurance and confidential counselling helplines 
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave) 
• Access to Benefit Hub for discounts on everyday shopping 
• Enhanced pension scheme 
• Opportunities for training and personal development 

About Us 

MotorNeuroneDisease moves fast. It takes away time, it takes awayindependenceand it has no cure. Every day we support people affected by MND.Wefundground-breaking research. We campaign for better care.We’rehere for everyone who needs us. Because with MND,every daymatters.

Job Title: People Coordinator
Salary: £30,000 per annum
Hours: Full-time, 37.5 hours per week, Monday to Friday 9:30am – 5:30pm
Contract Type: Permanent
Location: Liverpool (Hybrid, 2/3 days working from home)
Reports to: People Manager

THE CHARITY
Suicide is the leading cause of death of men under 35 and three quarters of those who die by suicide are men. James’ Place exists to save the lives of men in suicidal crisis through delivering clinical services. We are a charity currently offering free, life-saving therapy to suicidal men at our centres in Liverpool, London, Newcastle and Birmingham.

James’ Place was set up by Clare Milford Haven and Nick Wentworth-Stanley after their twenty-one-year-old son, James, died by suicide ten days after a minor operation. James had no history of mental illness or depression and had sought urgent help for anxiety and suicidal thoughts but didn’t find it.

James' Place was set up to make the experience of finding help as easy as possible. We offer men who are experiencing a suicidal crisis a brief, intensive, therapeutic intervention in a safe environment. Men who walk through the door at James’ Place will be in a space where they feel valued and respected. We provide a calm and peaceful environment both inside the centres and in our outside spaces, accessible to men who visit us as well as their friends and families. We have so far treated over 5,100 men who might otherwise have been unable to access the support they desperately need.

THE OPPORTUNITY
We are excited to offer a new opportunity to join a growing charity as a People Coordinator in our expanding Finance and Resources Directorate. As a People Coordinator, you will work closely with the People Manager and wider team to place our people, culture and values at the core of James’ Place, acting as a trusted and compassionate first point of contact for staff and managers.

You will provide advice and administrative support that enables fair, consistent and legally compliant HR practices, whilst ensuring every interaction is handled with sensitivity, professionalism and respect. From maintaining accurate records and supporting employee relations to coordinating recruitment, onboarding and training, your work will help create a seamless and supportive employee experience grounded in integrity, collaboration and care.

Beyond process, this role is central to fostering an inclusive, people-first culture where wellbeing, engagement and development are prioritised. You will contribute to meaningful charity-wide diversity, equity, inclusion and belonging (DEIB) initiatives, support managers to build capability, and help ensure colleagues feel valued and empowered to deliver life-changing outcomes for men in suicidal crisis.

KEY RESPONSIBILITIES
HR Advice and Administration

• Act as a first point of contact for managers and staff, providing general HR advice and guidance
• Manage a central HR email inbox, responding to both internal and external queries in a timely, professional and sensitive manner, always maintaining privacy and confidentiality
• Preparation of letters, contracts, job offers, and other HR administration, with oversight from the People Manager
• Collaborate with the Finance Team to ensure variations in contracts and payroll changes are communicated effectively
• Maintain accurate employee records and HR documentation using our HR portal, monitoring staff professional registrations, certifications, and training requirements
• Ensure compliance with employment legislation, regulations and statutory requirements, promoting fair and ethical workplace practices
• Monitor general HR trends, identify patterns and produce reports as required

Employee Relations (ER)

• Provide ER support, advice and guidance to managers
• Escalate unresolved or complex ER queries to the People Manager as appropriate
• Monitor ER trends, identify patterns and produce reports for the People Manager and senior leaders as required
• Conduct ER case administration including meeting coordination, minute-taking, and producing reports

Employee Lifecycle

• Coordinate recruitment and onboarding processes, including pre-employment checks, including references, DBS checks, right-to-work verification, and professional registrations
• Act as a superuser for our Applicant Tracking System (ATS) to coordinate recruitment and selection processes
• Coordinate the leavers process including issuing acknowledgements and letters, arranging exit interviews and other exiting administration duties

Learning, Development and Training

• Maintain training records, tracking completion, certification, and expirations
• Ensure mandatory training is assigned during the onboarding process, completed and recorded, extracting regular reports for managers
• Support managers in training coordination including scheduling, managing attendance, supporting evaluation and reporting on impact

People, Culture and Values

• Contribute to an inclusive, people-first culture, strengthening diversity, equity, inclusion and belonging (DEIB) initiatives, development pathways and wellbeing so that our people can deliver the best outcomes for men in suicidal crisis
• Support employee engagement, wellbeing initiatives and other HR projects, in collaboration with the People Manager, and report on their results
• Demonstrate commitment to the James' Place values of Focus, Bravery, Compassion, Professionalism, Collaboration, Respect and Hope through all aspects of work.

PERSON SPECIFICATION
This role is ideal for an individual with generalist HR experience, an understanding of HR policies, procedures, and employment law, and a genuine passion for supporting others. You will have excellent communication, organisation and conflict-resolution skills with the ability to manage competing priorities and work both independently and collaboratively.

You will demonstrate a genuine commitment to creating a positive, inclusive employee experience, embody the James’ Place values in all that you do, and actively promote diversity, equity, inclusion and belonging.

The ideal candidate will be detail-oriented, confident in handling sensitive information, and capable of extracting and reporting on data to support informed decision-making, with strong IT proficiency across workplace systems.

Essential
Qualifications and Memberships

• CIPD Level 3 / Foundation Qualification or equivalent

Knowledge, Skills and Experience

• Experience of working in a generalist HR (or related) role
• Knowledge of HR policies, procedures, and employment legislation
• Excellent interpersonal, communication and conflict-resolution skills
• Excellent organisational, administrative and attention to details skills
• Ability to covey information clearly and effectively, both verbally and in writing
• Ability to manage time effectively, prioritise workload and meet deadlines
• Ability to record, capture and interpret data to inform evidence-based decision making
• Ability to maintain confidentiality and handle sensitive information with discretion
• Strong IT skills with the ability to learn new systems quickly and efficiently
• Competency with current office technology including MS Teams, Microsoft 365 applications, and emails and calendars
• Ability to work independently and as part of a team

Values

• Genuine passion for creating a positive, supportive and inclusive employee experience
• Ability to engage and act in accordance with organisational values and professional behaviours
• Ability to promote diversity, equity, inclusion and belonging
• Ability to work collaboratively with others
• Ability to be transparent, honest and show discretion when needed

Desirable

• Experience of working in the third sector, therapeutic environments or health-based settings
• Understanding of, and interest in, mental health and suicide prevention

WE OFFER

• A 7% employer contributory pension scheme
• Family friendly policies
• Death in service insurance scheme
• 25 days plus bank holidays leave entitlement (FTE), including enhanced holiday allowance with incremental rises after qualifying period

APPLICATION PROCESS
How to Apply
To apply, please use the online application system to submit your CV detailing your experience, roles and responsibilities, and answer the three competency-based questions. We recommend for you to use the STAR (Situation, Task, Action, Result) method as a way of clearly and concisely outlining your skills, knowledge and experience.

Here at James' Place, we want you to feel comfortable in sharing your authentic selves and personal experiences, so we ask that you do not submit an application that has been formulated by AI. You may wish to use AI to support with structural aspects such as grammar and formatting, however your application must reflect your own genuine experiences, critical thinking and creativity.

Key Dates
Closing date for applications: Friday 28th August, 9am
Interviews are expected to be held Tuesday 8th September.

Next Steps
If your application is shortlisted, we will contact you by email following the closing date to invite you to an in-person interview with up to three members of the James’ Place team. You will be able to choose a convenient interview slot using our self-service scheduling system.

The interview will be competency-based, giving you the opportunity to demonstrate your skills, knowledge, and experience in relation to the role requirements outlined in the person specification.

If your application is not shortlisted, we will contact you by email within two weeks of the closing date to let you know the outcome of your application. We encourage you to register for future job alerts here, so we can keep you informed about other opportunities at James’ Place that may be of interest to you.

Support
If you have any queries or experience challenges with the application process, please email [email protected].

James’ Place is committed to promoting a diverse and inclusive community. Our aim is that no job applicant, temporary worker or employee receives less favourable treatment on the grounds of age, disability, gender and transgender status, race and ethnicity, religion and belief (including no belief), marriage or civil partnership status or sexual orientation.

If you have a disability or health conditions which means you'd benefit from any adjustments to the interview process to help you perform at your best, please do let us know in advance.

Any job offers made are subject to the receipt of two relevant satisfactory employment references. We expect this to include one from your most recent or current employer. Any job offers made are also subject to a satisfactory DBS check and a Right to Work in the UK check.

REF-230164

Programme Lead | Lead High-Impact STEM Programmes Across the South of England

Shape the future workforce. Lead inspiring STEM programmes. Build partnerships that change young lives.

Are you an experienced Programme Lead, Education Programme Manager or Youth Programme Manager looking for an opportunity to deliver meaningful impact at scale?

EDT is entering an exciting period of transformation and growth. We are looking for a passionate and motivated Programme Lead to oversee the delivery of high-quality STEM and STEAM programmes across the South of England, helping thousands of young people discover future career opportunities and achieve their potential. As a Programme Lead, you will combine programme delivery, stakeholder engagement, operational leadership and educational innovation to create exceptional experiences for schools, students, volunteers and industry partners.

Why Join EDT?

Passionate about creating equitable access to STEM careers

Dynamic in our response to a changing world

Collaborative with industry, educators and communities

Respectful of young people's potential and lived experiences

At EDT, purpose comes first. Every programme you lead helps young people build confidence, skills and aspirations while improving social mobility and widening access to future careers.

What You'll Be Doing

• Manage programme operations, logistics, performance tracking and regional delivery activity
• Build strong relationships with schools, colleges, partners, volunteers and stakeholders
• Coordinate sessional teams and support outstanding learner experiences across multiple locations
• Monitor KPIs, analyse programme data and produce impact reports for stakeholders and funders

For full responsibilities, skills and person specification, please refer to the attached Job Description.

What We're Looking For

• Experience delivering education, outreach, STEM, youth or community programmes across multiple sites or regions
• Strong programme management and project delivery experience
• Experience managing stakeholders, volunteers, educators or delivery teams
• Ability to analyse performance data, monitor KPIs and produce reports
• Excellent communication and presentation skills
• Passion for education, STEM engagement and improving outcomes for young people
• Strong organisational skills with the ability to manage multiple priorities
• Full driving licence and willingness to travel throughout the region

What's In It For You?

• Competitive salary from £29,300 to £37,600 dependant on experience
• 25 days annual leave plus bank holidays
• Up to 10% employer pension contribution
• Life insurance worth three times annual salary
• Hybrid and flexible working
• Wellbeing support
• Opportunity to lead high-profile STEM programmes with national impact
• Career development within a respected education charity

Location

• Hybrid working
• Welwyn Garden City office base
• South of England coverage including London, Buckinghamshire, Bedfordshire, Hertfordshire and Essex
• Some travel across wider delivery regions, including parts of Wales
• Occasional overnight stays required

#ProgrammeLead #ProgrammeManager #EducationProgrammeManager #STEMProgrammeLead #STEMJobs #EducationJobs #ProjectManager #YouthProgrammes #OutreachManager #EducationCharity #ProgrammeDelivery #StakeholderManagement #PartnershipsManager #CommunityEngagement #STEAMEducation #EducationLeadership #ProgrammeOperations #HybridJobs #SouthEastJobs #LondonJobs #ProgrammeLeadJobs #ProgrammeLead #ProgrammeLead #STEMProgrammeLead #EducationProgrammeManager #ProgrammeManagerJobs #YouthEngagement #CareersInEducation

Join EDT as a Programme Lead and help inspire the next generation through world-class STEM experiences, meaningful partnerships and innovative educational programmes

Grade: NJC Point 23 - £34,434 per annum

Hours: 37.5 hours per week (excluding a 30-minute break each day)

Days: Monday to Friday (core hours are worked between 8am – 6pm)

Contract: Full-time, 12-month contract (possibility of extension subject to funding)

Responsible to: Grants Manager

Place of work: Based at Salford CVS’ offices in Eccles, Salford, M30 0FN, and in community settings

An exciting opportunity has arisen to join Salford CVS to support our grants and investment programmes.

We are looking to recruit a full-time (37.5 hours per week) Grants Development Worker on a 12-month fixed-term contract.

You will assist the Grants Manager and Grants Co-ordinator in the development and delivery of a large grants and investments programme, aimed at voluntary, community and social enterprise organisations and schools, in excess of £2m per year and largely focused on addressing health inequalities in the city of Salford. The role will be based in both the office and community settings.

To be successful, you will be able to communicate effectively with people from a wide range of backgrounds, from small community groups to large charities, schools and public sector commissioners. This will include tailoring information, advice and guidance to the needs of the VCSE sector.

The Benefits of Working for Salford CVS

• 28 days’ holiday - rising to 30 days (after five years), plus Bank Holidays (pro rata for part-time)
• Enhanced company sick and maternity pay, subject to terms and conditions of service
• Pension scheme - with 7% employer contribution (and 1% mandatory employee contribution)
• Cycle to Work scheme
• Membership of the Hospital Saturday Fund via an employer subsidised scheme (optional and non-contractual)
• RHS family membership (optional and non-contractual)
• Development opportunities - we support and encourage our staff to progress in their careers (including formal training)
• A supportive working culture - we respect and support one another to do the best we can

For further information and to apply, please visit our website via the ‘apply’ button.

Closing date: 9am, Monday 17th August 2026.

Interviews will take place in person at Salford CVS’ offices in Eccles on Thursday 27th August 2026.

1. Overview :

Amna, meaning safety in Arabic, is a refugee-centred organisation that supports mental health and community-led healing. We equip displaced communities with the tools to heal, build resilience, and restore a sense of belonging. 

Rooted in evidence and lived experience, our global work empowers frontline organisations to deliver trauma- and identity-informed care. Through safe, culturally grounded spaces, we help break cycles of trauma and support long-term recovery. 

Amna is currently undertaking a broader organisational strengthening exercise focused on improving operational resilience, financial sustainability, governance, compliance, and readiness for future growth. This consultancy forms part of that wider organisational development agenda and will inform future decisions on systems, processes, structures and investment priorities. 

2. Objective 

Amna's finance function is now fully resourced, creating the right moment to review and strengthen the organisation's financial systems and processes. This consultancy is commissioned to establish the added value of a review of Amna's finance ecosystem, and to identify practical, costed solutions to support the organisation's next stage of growth. 

The objective of this consultancy is to support Amna in diagnosing its current financial ecosystem, whether its financial systems, processes, controls, reporting structures, governance arrangements and operating model are fit for purpose for its current and anticipated scale. Based on this diagnosis and mapping out relevant, costed solutions for a future finance system upgrade and/or procurement,linking Amna's core business activities and income-generating activities with donor compliance requirements and UK charity compliance obligations and strengthen organisational decision-making, grant management, forecasting and organisational sustainability over the next 3–5 years. 

2. Scope of Work 

The consultancy should not assume that technology is the preferred solution. Recommendations should distinguish between issues that can be addressed through changes in processes, governance, roles and responsibilities, staff capacity or systems, and should prioritise solutions according to value for money, organisational readiness and expected impact 

Diagnosis (Consultant-led) 

• SWOT-style analysis across Finance, SLT, and Programmes 

• Assess organisational reliance on manual processes and identify key operational bottlenecks and map where time, confidence, or control is being lost 

• Review alignment and map data flows across Finance, Programmes, Development, MEL, HR, and Operations. 

• Review how financial information supports and distinguish decision-support needs from compliance/control requirements at management, SLT and board levels. 

• Finalise objectives, success indicators, and non-negotiables for procurement 

Solutions Mapping (Consultant-led) 

• Recommend an appropriate future-state finance operating model based on different organisational growth scenarios including roadmap and costing model for finance system upgrade. Identify opportunities for automation, integration and systemisation across finance, procurement, grant management and reporting processes. 

• 3-year Financial Systems Improvement Roadmap, aligned with the Operations Systems Roadmap and assess resource implications (people, systems, skills and governance) of each proposed solution. Where relevant, this should address visibility into specific finance workflows such as grants tracking/pipeline and contract management for outsourced finance services. 

• Risk matrix and pros/cons per proposed solution and recommend governance and control improvements required to support future growth. 

• Prioritisation against agreed criteria (relevance, cost, efficiency, effectiveness) as a timeline-bound plan 

• Provide revised Organizational wide financial health KPIs for the next 3–5 years, with calculations, methods of measurement and reporting frequency.

•  Propose practical, light-touch recommendations to reduce friction in procurement-related steps that touch finance (e.g. purchase requests, approvals) proportionate to effort and scoped as an input to the finance ecosystem, not a full procurement redesign 

 Present distinct solution categories (e.g. low/moderate/significant investment options), each with an indicative cost range, so Amna can decide what fits best. To be finalised only once diagnosis is complete. 

 3. Deliverables

• Finance ecosystem maturity assessment including (strengths, weaknesses, critical gaps/bottlenecks, benchmark against comparable organizations). A diagnostic report validating and finalising the objectives, success indicators, and non-negotiables (Max 15 pages) . 

• A data flow map across Finance, Programmes, Development, MEL, HR, and Operations. 

• A 3-year Financial Systems Improvement Roadmap, including future state operating model options (i.e maintain current scale, moderate growth, significant growth) and suggest required resources/systems/risks/costs per scenario.

Scenario-based, costed solution options, each with a pros/cons analysis. 

• Identify where technology or automation can simplify existing finance processes and reduce manual effort. 

• Proposed finance KPIs for the next 3–5 years, with supporting calculations. 

• A final report and presentation to the Senior Leadership Team and Board (via the Treasurer). 

4. Roles and Responsibilities 

• Operations, Risks and Security Director: Overall accountability for the consultancy, sign-off on deliverables, and escalation to SLT/Board. 

• Head of Finance, Risk & Compliance: Owns the finance/compliance stream and is the consultant's main technical counterpart, reviewing and approving draft deliverables before they reach the Director of Operations. 

• Finance Manager: Provides operational implementation support, including access to data, documentation, and day-to-day coordination with the consultant. 

The consultant is expected to engage with representatives from other departments programmes, MEL, fundraising and Organisation development, leadership and the board members mainly treasurer as required.  

5. Payment Terms 

Payment will be linked to the completion and sign-off of agreed deliverables (Diagnostic report., Draft options paper, Final roadmap and presentation)/milestones rather than paid as a single lump sum. The exact fee structure, total budget, currency, and payment schedule will be confirmed with the appointed consultant and set out in the resulting contract. 

6. Contract length

The contract shall be effective from September 2026 and shall continue until delivery of the final report and presentation, expected in October–November 2026, unless terminated or extended earlier by mutual written agreement of both parties. 

7. Quality Assurance 

• All draft deliverables will be reviewed by the Head of Finance, Risk  & Compliance prior to circulation. 

• Final sign-off rests with the Director of Operations, following consultation with the Senior Leadership Team and Board (via the Treasurer). 

• Regular check-in meetings will be held between the consultant and the finance/compliance stream led to track progress against the agreed timeline and deliverables. 

• Any material changes to scope, timeline, or approach must be agreed in writing before proceeding. 

Draft outputs should be tested with key users and stakeholders to ensure recommendations are practical, proportionate and implementable within Amna's operating environment 

8. Confidentiality and Data Protection 

• The consultant will have access to sensitive financial, operational, and organisational information and must treat all such information as strictly confidential, both during and after the assignment. 

• The consultant must comply with UK data protection law (UK GDPR and the Data Protection Act 2018) in handling any personal or organisational data shared for the purposes of this consultancy. 

• Data and documents shared for the assignment remain the property of Amna and must be securely stored, not shared with third parties, and deleted or returned at the end of the assignment unless otherwise agreed.

• A confidentiality/non-disclosure clause will be included in the contract with the appointed consultant 

9. Contact and Communication 

The main point of contact for this consultancy is the Head of Finance, Risk & Compliance, with escalation to the Operations, risks and Security Director as required. Regular progress updates will be agreed with the consultant at the start of the assignment 

10. Proposal Submission Requirements 

• A brief technical proposal outlining understanding of the assignment and proposed methodology (clearly distinguish between process issues, governance issues, people issues and system issues). 

• A proposed workplan and timeline, aligned with the kick-off and deliverable dates set out in this ToR. 

• CV of the consultant who would deliver the assignment, demonstrating experience supporting charities, INGOs or grant-funded organisations operating internationally preferably experience with UK charity finance, donor compliance, VAT considerations, grant management and multi-country operations. 

• A cost proposal, clearly breaking down by phase/deliverable/VAT/Admin including day rate(s) and an all-inclusive total cost for the assignment. 

• Contact details of at least two relevant references. 

RESPONSIBILITIES:

Fundraising Delivery

· Deliver challenge and community fundraising campaigns and events that achieve agreed income and participation targets.

· Support the Community & Challenge Events Manager with the delivery and stewardship of Back Up's London Marathon programme, taking ownership of agreed areas of delivery.

· Support delivery of The Push, No Limits Ride, Do the Loop and other Back Up Challenge Events.

· Deliver accessible, inclusive Community fundraising opportunities.

· Coordinate suppliers, volunteers and event logistics.

· Maintain accurate CRM and financial records.

Supporter Experience & Stewardship

· Build long-term supporter relationships that maximise fundraising, retention and lifetime value.

· Coach and motivate supporters to exceed fundraising targets.

· Deliver timely stewardship, thanking and impact reporting.

· Identify opportunities to improve supporter experience, fundraising performance and operational efficiency, making recommendations to the Community & Challenge Events Manager.

Planning, Performance & Insight

· Monitor recruitment, participation, fundraising and stewardship KPIs across the community and challenge fundraising portfolio.

· Maintain accurate supporter records, event information and financial data within the CRM and fundraising platforms.

· Produce performance reports and updates for the Community & Challenge Events Manager.

· Gather and share supporter feedback and learning to help evaluate and continually improve fundraising activities.

· Support the effective administration and evaluation of fundraising activities, ensuring accurate reporting and compliance with fundraising policies and procedures.

Collaboration

· Work with Communications & Marketing on recruitment and stewardship.

· Work with Services to engage participants and volunteers.

· Support Corporate Partnerships.

· Champion fundraising across the organisation.

The above list is not exclusive or exhaustive, and the post holder will be required to undertake such duties as may reasonably be expected within the scope of this role.

PERSON SPECIFICATION:

Essential:

· Experience delivering community or challenge fundraising.

· Excellent supporter stewardship skills.

· Experience achieving income targets and KPIs.

· Strong project management and organisational skills.

· Experience with CRM systems and online fundraising platforms

· Ability to use data and insight.

· Creative, proactive and collaborative.

· Commitment to inclusive and accessible fundraising.

· Willingness to work occasional evenings and weekends.

Desirable:

· Experience delivering London Marathon or other mass participation events.

· Experience working with volunteers.

· Experience working with people with lived experience of disability/health conditions

· Knowledge of fundraising regulation.

· Experience with Salesforce, Fundraise Up, Raisley and Enthuse platforms

· Understanding of spinal cord injury or disability sector.