Housing support jobs

Job Title: Trainee or Qualified Independent Domestic Violence Advisor (IDVA) working predominantly in the Cherwell and West Oxfordshire area

Locality: Cherwell and West Oxfordshire

Salary: £27,000 - £29,000

Hours of work: 37 hrs per week

Notice: 2 calendar months 1 month during the Probationary period. Probationary 6 months

Accountable to: Service Manager of Reducing the Risk of Domestic Abuse, CEO ultimately the Board of Trustees

Context of post

Reducing the Risk of Domestic Abuse is a company and charity set up to:

• provide inclusive services that reduce the risk of domestic abuse and promote the safety, choices and welfare of those affected
• enhance awareness of the nature and prevalence of domestic violence and help to foster good practice and an integrated multi integrated approach.
• The postholder will work in the high-risk team and be managed by the Service Manager with support from the Senior IDVA.
• A structured training and induction programme is in place to ensure new staff members are knowledgeable, confident and comfortable with the role.
• After 6 months of experience, the applicant will attend the Safelives IDVA training.
• Workload will be adjusted and study time will be given for attendance at training.
• Salary will be uplifted on successful completion of the course.

The trustees collectively have expertise in domestic abuse, child protection, criminal justice, voluntary sector governance, local authority community safety, training and quality assurance. While primarily a local charity the trustees anticipate that, with a focus on quality, some of the work of the charity may contribute to broader good practice development. The charity participates in a number of multi agency partnerships responsible for aspects of the county’s integrated domestic abuse strategy.

Function

The first priority of the charity is to provide an Independent Domestic Violence Advisor Service for the county. The post holder will be a member of the IDVA team and provide a pro-active service to victims of domestic violence to keep them safe and promote their wellbeing. They will use their skills to assess the risk a client is in, deliver a service appropriate to the level of risk and have a particular focus on providing an intensive service to those at high risk. The post holder will have the skills to act as lead professional, working to ensure an integrated service and co-ordinating multi agency work to keep people safe, in addition to working with victims and signposting to other services.

Responsibilities:

• Work as part of the Oxfordshire IDVA team to provide pro-active service and advice to victims at high risk of harm from domestic abuse to keep them and their children safe
• Risk assess and deliver service in keeping with the result
• Undertake safety planning with clients
• Develop individual service plans to meet the specific risks clients face
• Where relevant also support victims in their role as primary carers for their children
• Manage a caseload
• Maintain and update records of all cases
• Participate in champion networks and work closely with outreach workers and any other dedicated DA services as appropriate
• Participate in MARAC framework: refer clients to, attend and participate in meetings, follow-up on actions agreed in MARAC
• Keep other relevant services informed about important changes in client’s situation
• Support clients through the criminal justice system, explaining the procedures and their role and rights within that system
• Ensure that clients are immediately informed of any CJS developments and advised on any aspect affecting their safety
• Explain housing, civil and criminal legal options to clients
• Ensure that clients access the services to which they are entitled
• Refer on and arrange meetings with other agencies/services as necessary e.g. solicitors, benefit agencies, etc.
• Note and feedback to other agencies any consistent difficulties clients are having accessing their service
• Help clients develop their own support network
• Follow procedures and protocols so that the safety of the clients is kept central to any process
• Ensure Reducing the Risk fulfils its responsibilities in relation to safeguarding children
• Understand the legal framework relating to the protection of children, and the policy and procedures of Oxfordshire Safeguarding Children’s Board – including specific guidelines applied to the voluntary sector
• Participate in supervision and support systems for the service, and in training and professional development
• Bring casework issues and regular difficulties clients are having to the attention of the manager; contribute to efforts to improve Reducing the Risk practice and procedures and/or to work through multi agency partnerships to improve multi agency practice
• Any additional responsibilities as reasonably requested by the manager or trustees

The nature of this post will require flexibility to meet work needs as they arise. This may occassionally entail some work outside normal office hours. The post holder will be expected to adopt a flexible attitude to their duties. These may have to be varied after discussion, subject to the needs of the service and in keeping with the general profile of the post. There will also sometimes be a necessity to work effectively under pressure.

Appointment to the post will be subject to full enhanced DSB checks.

Full drivers licence with the use of a car for work

Ability to travel around the county

Job Type: Full-time

Pay: £27,000.00 to £29,000.00 per year depending on experience

Schedule:

• Monday to Friday

Licence/Certification:

• Driving Licence (required)

Work authorisation:

• United Kingdom (required)

Work Location: In person

We are seeking an experienced and passionate Safeguarding Manager to lead and strengthen safeguarding practice across our organisation.

This is a unique opportunity to play a pivotal role in ensuring that children, young people and adults at risk are protected, supported and empowered through robust safeguarding processes, effective case oversight and a culture of continuous learning.

Working closely with senior leaders, managers and safeguarding representatives, you will provide both strategic leadership and operational expertise, ensuring safeguarding remains at the heart of everything we do.

As our Safeguarding Manager, you will be the organisation’s operational lead for safeguarding, providing expert advice and oversight across a wide range of services including housing, counselling, helpline, outreach, retail, volunteer programmes and national office functions.

You will:

• Lead safeguarding practice across the organisation.
• Review and oversee safeguarding concerns and complex cases.
• Line manage and develop Safeguarding Representatives.
• Monitor safeguarding quality, compliance and organisational risk.
• Produce safeguarding reports and assurance information for senior leaders and trustees.
• Lead safeguarding audits, reviews and continuous improvement initiatives.
• Oversee the effective use of our safeguarding case management system.
• Develop and deliver safeguarding training across the organisation.
• Build strong relationships with statutory and voluntary sector safeguarding partners.
• Ensure policies, procedures and practice remain aligned to current legislation and best practice.

About You

We’re looking for someone with significant safeguarding experience who can confidently provide leadership, challenge and support across a diverse organisation.

You will have:

Essential

• Significant experience managing safeguarding concerns involving children and/or adults at risk.
• Experience supervising safeguarding practitioners or safeguarding leads.
• Strong knowledge of UK safeguarding legislation and multi-agency safeguarding processes.
• Experience developing safeguarding policies and procedures.
• Experience delivering safeguarding training.
• Experience producing reports and presenting information to senior stakeholders.
• Excellent judgement and decision-making skills.
• Strong analytical and organisational abilities.
• Outstanding written and verbal communication skills.
• The ability to influence, coach and support others.
• A relevant professional qualification or substantial equivalent safeguarding experience.
• Safeguarding Level 3 qualification.

Desirable

• Experience within supported housing, health, social care, charity or voluntary sector settings.
• Experience using electronic safeguarding case management systems.
• Advanced safeguarding qualification (Level 4/5 or equivalent).
• Safeguarding Trainer qualification.
• Management qualification.

About Life:

Life is a national pregnancy support charity that helps over 60,000 people a year. Through our services, we help people – whoever they are – to meet pregnancy or pregnancy loss with courage and dignity so they can flourish.

Our services include:

• Supported housing and community support
• Counselling and skilled listening
• Free pregnancy tests and baby supplies

Our values

All our work is underpinned by the following universal human values:

• Humanity – All people are special and equal 
• Solidarity – We’re with you and for you 
• Community – We’re better together 
• Charity – Doing good for one another 
• Common good – Building a better world 

Information about the role: 

For further information, please see the attached job description. 

Salary: £32,000 per annum for 28 hours

Hours: 28 hours per week

Location: Home based with Occasional Travel for High Level Cases

Benefits:

At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our:

• Generous holiday allowance, starting at 25 days per year, plus 8 Bank Holidays (pro rata for part time hours) 
• Birthday Leave (applicable after 1 years service)
• Extra annual leave for long term service
• Company Pension Scheme
• Signed member of the Menopause Workplace Pledge 

Safeguarding and Equality:

Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct.

We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds.

All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including an enhanced Disclosure and Barring Service check (DBS) which is paid for by the Charity.

Crisis is the national charity for people experiencing homelessness. We have embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Our shops generate valuable income to support our services, create opportunities for homeless people to learn new skills and contribute to Crisis’ work in the community. They have a unique contemporary visual identity and are dynamic and creative places to work.

Location: Ground Floor Shop Premises, 22/24 Parkway Camden Town, London NW1 7AA

About the role

We have a fantastic opportunity for a Shop Supervisor to make a difference and deliver positive social impact in the local community while also raising money to fund Crisis’ work ending homelessness.

You will play a key role in delivering customer service and supporting volunteers, as well maintaining the look and feel of the shop and processing stock. You will work towards ambitious sales and training targets, maximising the impact on our mission to end homelessness.

This is a unique retail opportunity where you will also be involved in delivering on the job training for Crisis members, supporting them to gain the skills and confidence needed in the workplace. You will work collaboratively with your team and will have opportunities to build your own skills and career progression.

About you

To be successful in this role you will have significant retail or customer service experience alongside a genuine interest in charity retail. You will be seeking a challenge that stands out from other retail roles and will be looking to build a career in this sector. You will be committed to Crisis’s values and mission to end homelessness.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note, our salaries are fixed to counter inequity and we do not negotiate at offer stage.

• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.

• Pension scheme with an employer contribution of 8.5%

• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.

• Enhanced maternity, paternity, shared parental, and adoption pay.

• Wellbeing Leave to be used flexiblyAnd more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Monday 31 August 2026 at 23:59

Accessibility

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.

 Key responsibilities:
The Marketing Officer (Retention) at CBM UK is an important role in making our lifechanging work possible. The position holder is responsible for producing direct mail and digital fundraising appeals for individual supporter audiences that will elicit strong engagement and ongoing financial support.
Working closely with the Head of Marketing and across the Fundraising, Impact and Communications department, the Marketing Officer (Retention) plans and delivers 10-12 fundraising appeals per year to existing supporters. These include one off cash fundraising appeals, newsletters, and prayer diaries, which are produced through working with external copywriters, designers and printers. The role works across multiple
marketing channels, including direct mail, email, web, and telephone, towards an agreed income target.
The position holder also supports the development of fundraising plans, supporter
(customer) journeys, and the testing of new channels and messaging.
Cultivation appeals (60%)
a. Direct mail: Deliver regular and inspiring off-line direct mail campaigns to existing supporters on time and within budget. The role-holder will plan, co-ordinate and prepare fundraising appeals. This involves creating briefs, working alongside
freelance copywriters and designers, and managing print and fulfilment suppliers.
b. Email marketing: Plan, build, and send mass marketing and fundraising emails to existing supporters.
c. Online landing pages: Build landing pages (using WordPress) to support individual fundraising and offline marketing appeals. Ensuring landing pages on the CBM website are integrated with offline appeals and are engaging to existing audiences. This includes utilising Search Engine Optimisation tools aimed at maximising online traffic and income.
d. Newsletters and prayer diaries: Lead on the planning and implementation of reporting back to existing supporters about CBM UK’s work as part of their donor journey, through delivering supporter newsletters, e-news, and prayer diaries, currently produced three times per year.
e. Internal briefings: Prepare internal marketing materials for colleagues and provide briefings for supporter facing teams ahead of each appeal.
f. Agency and freelancer management: Develop excellent working relationships with existing and new agencies and suppliers, including marketing agencies, freelance copywriters and designers, print suppliers, and mailing houses. Evaluate and source new agencies and suppliers as appropriate.
High donor fundraising (20%)
a. High donor direct mail: Lead on CBM UK’s high donor fundraising programme, through planning and managing regular direct mail communications and fundraising asks to this segment of supporters, working towards achieving annual income targets.
b. Relationship development: Work alongside the Supporter Relations team to develop and carry out a donor journey for high donors, including the planning,
briefing and reporting of personalised communications, carried out by the Supporter Relations team through phone, email, and post.
Planning and reporting (10%)
a. Analysis and reporting: Review appeal performance against key performance indicators (response rates, average value, net income) to report back and provide learnings to support decision making around future activity.
b. Data and CRM handling: Develop a good knowledge of the CRM system (SalesForce), including the creation of data briefs and appeal selections through the CRM, and ensuring clear recording and reporting of direct marketing activity.
Other (10%)
a. Sector knowledge: Maintain awareness and anticipation of charity sector trends relating to direct marketing and keep abreast of competitor activities to enable CBM to respond and adapt quickly where appropriate.
b. Communication guidelines: Ensure the consistent implementation of CBMs brand, key messages and style guide in fundraising activities.
c. Compliance and data protection: Awareness of, and compliance across direct marketing, of Fundraising Regulator and Data Protection legal requirements (GDPR and PECR).
d. Collaboration and integration: Work alongside other teams, including the CBM Global Federation, to maximise collaboration opportunities and integrated working. Ensure fundraising plans are shared across departments.

In developing and testing new fundraising approaches, messaging, and channels, the role holder is part of a culture of enthusiasm, continual improvement and success which reflects the ambitions of CBM UK. The role may also include occasional working out of normal office hours, agreed in advance, and occasional travel in the UK, as well as the possibility of travel internationall

Please download the recruitment pack for full details.

Community Support Adviser (South Asian Communities)
21 hours per week | Wednesday to Friday between 9am and 5pm | £15,234.60 - £16,470 per annum

This is more than a job. It's an opportunity to help people feel understood, supported and connected.

At Alzheimer's Society, we believe nobody should face dementia alone.

Every day, we support people living with dementia, their families and carers to access information, practical support and local connections that help them live well.

We're looking for a compassionate and proactive Community Support Adviser to join Team Sahara, supporting South Asian communities across Greater Manchester.

Team Sahara is a dedicated service supporting South Asian communities affected by dementia across Greater Manchester. We work alongside people living with dementia, families, carers, community groups, faith organisations and local partners to help people access the support, information and connections they need to live well with dementia.

You don't need experience in dementia, healthcare or social care to apply. We're looking for people who can bring transferable skills and a genuine passion for supporting others.

You may have gained these skills through customer service, retail, education, housing, hospitality, community work, charities, faith organisations or other people focused roles. You may also have personal experience of supporting or caring for someone affected by dementia.

If you can build relationships, listen with empathy, communicate confidently, solve problems and help people feel understood and supported, you may already have the skills we're looking for.

Whatever your background, what matters most is your ability to connect with people, build trust and make a positive difference.

Is this role for you?

This role could be a great fit if you enjoy meeting people, building relationships and spending time out in your community.

You'll spend most of your working week out and about across Greater Manchester, supporting people affected by dementia, attending community events, working alongside local organisations and helping people access the support they need.

You'll regularly travel between different locations across Greater Manchester, manage your own diary and build relationships with a wide range of people. This role involves being out in communities throughout the week, so you'll need to be comfortable travelling independently and working across different locations as part of your normal working pattern.

While some planning and administration can be completed from home, the focus of this role is being present in communities, meeting people face to face and building trusted local connections.

If you enjoy variety, independence and working with people, you'll thrive in this role.

What could a typical week look like?

No two days are the same, but you might find yourself:

- Visiting a family affected by dementia and helping them understand the support available to them.
- Delivering an information session at a community centre, faith venue or local organisation.
- Meeting community leaders and partner organisations to build local connections and increase awareness of dementia.
- Supporting a Memory Café, creating a welcoming space where people can connect, share experiences and feel less alone.
- Helping someone access services, support and activities within their local community.
- Attending community events and raising awareness of dementia across Greater Manchester.
- Building trusted relationships with people affected by dementia, their families and carers.
- Connecting people with support that helps them stay independent, informed and connected.

About you

We are looking for someone who enjoys working with people and is passionate about making a difference.

You'll be someone who:

- Enjoys meeting people and building relationships.
- Communicates confidently and compassionately with people from different backgrounds.
- Can work independently and organise their own workload.
- Enjoys variety and feels comfortable working across different locations and communities.
- Is confident engaging with community groups, partner organisations and local services.
- Wants to support people, families and carers affected by dementia.

To support the communities we work with, you'll need to be fluent in English and at least one South Asian language, such as Urdu, Punjabi, Hindi, Bangla or Gujarati.

Because this role involves supporting people and communities across Greater Manchester, you'll need to be comfortable travelling regularly throughout the area and working in different locations during the week. Knowledge of Greater Manchester communities, venues and local networks would be beneficial.

Experience of dementia isn't essential. We'll provide training and support. What matters most is your ability to build meaningful relationships, support others and work confidently within local communities.

Why join us?

Every conversation matters.Every connection matters.

The support you provide could help someone understand a diagnosis, feel less isolated, access vital support or stay connected to their community.

In return, you'll join a welcoming and supportive team, receive ongoing learning and development, and have the opportunity to make a genuine difference to people affected by dementia across Greater Manchester every day.

If you're passionate about people, communities and making a difference, we'd love to hear from you.

Please note within Alzheimer's Society, this role is known as a Dementia Adviser.

About Alzheimer's Society

Dementia is the UK's biggest killer. One in three people born in the UK today will develop dementia in their lifetime.

At Alzheimer's Society, we're the UK's leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.

Together with our supporters, we're working towards a world where dementia no longer devastates lives.

Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.

Our commitment to Equity, Diversity, Inclusion & Belonging

We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.

Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people.

Our hiring process

During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply.

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.

We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.

We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a Criminal Record Check at the relevant level. You can read more information via our Website.

Giving back to you

Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society.

You can also visit our Working for Us pages, which give you more information about what it's like to be an employee at the Society.

About Toynbee Hall

Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.

Team Background

The Debt Advice Team at Toynbee Hall provides crucial support to individuals and families struggling with financial burdens. Funded by the Money and Pensions Service (MaPS), this team delivers expert guidance and practical solutions to help clients manage and reduce their debt. 

Key Responsibilities 

Management of local sites to ensure all services are available.

• Ensure local services are available daily by effectively managing staffing, sickness, annual leave, emergencies and operational challenges.
• Work closely with internal teams, external contractors and local stakeholders to ensure all sites operate safely, efficiently and in line with organisational standards.

Line management of a team to ensure objectives are set and met.

• Lead, motivate and support the team to achieve agreed service, quality, compliance and performance objectives.
• Conduct regular one-to-one supervision, team meetings and performance reviews, providing constructive feedback and clear expectations.

Ensure compliance and the quality of advice required are achieved.

• Ensure the team consistently delivers high-quality, client-focused debt advice in line with FCA requirements, funder expectations and Toynbee Hall policies.
• Monitor case quality through audits, supervision, management information and performance data, implementing improvement plans where required.

Contribute to the team

• Be an active member of the Advice Services management team, contributing to service planning, operational improvements and organisational change.
• Work collaboratively with funders, partner organisations and colleagues across Toynbee Hall to support strategic priorities, projects and service development.

Other

• Provide visible leadership across multiple Toynbee Hall locations, ensuring consistency of culture, service delivery and operational standards.
• Travel across London as required, and occasionally elsewhere in the UK.

Person Specification

The successful candidate will demonstrate:

Essential Criteria

Experience and Skills

• Significant experience of managing frontline advice services and leading high-performing teams.
• Proven ability to provide technical supervision and support on complex debt advice cases.
• Up-to-date knowledge of debt advice legislation, FCA requirements, funding compliance and sector best practice.
• Strong IT skills, including Microsoft Office and case management systems.
• Hold a recognised debt advice qualification (e.g. CertMAP or equivalent) with demonstrable experience of delivering and supervising FCA-regulated debt advice services.

Communication and Interpersonal Skills

• Excellent leadership, communication and interpersonal skills, with the ability to inspire and motivate others.
• Ability to build positive relationships with colleagues, partners, funders and external stakeholders.
• Excellent written and verbal communication skills.

Personal Attributes

• Inclusive, collaborative and approachable leadership style.
• Highly organised, proactive and solutions focused.
• Calm and resilient under pressure, with the ability to make informed decisions.

Commitment

• Demonstrates a strong commitment to Toynbee Hall’s mission, values and strategic objectives.
• Willingness to work across multiple Toynbee Hall and community locations.
• Willingness to undertake relevant training, including safeguarding and regulatory requirements.

Please note the right to work in the UK is a requirement of this role.

Please refer to the attached job description for more details.

Not many people get to have a job title that rhymes. But what matters most isn’t the title. It’s what the role makes possible. 
 
Good systems enable better care.
 
Behind every donation, every thank you and every supporter relationship is someone making sure the details are right. 
 
We’re so grateful for all our supporters. We want them to feel valued as they generously support our mission to empower churches to end homelessness in the UK. And to do that well, we need someone who is passionate about people, data and systems. Accurate supporter data is at the heart of great supporter care.

Are you highly organised, great with people and confident working with CRM systems? Do you have excellent attention to detail and enjoy improving processes, data quality and reporting? 
 
This is an exciting, varied and hands-on role combining supporter stewardship, CRM management, fundraising administration and reporting. You’ll play a key role in ensuring supporters receive excellent care, while helping us maintain accurate data, improve our processes and make better use of our systems.
 
As part of a small but growing team, you’ll work closely with colleagues across the organisation, so the ability to build strong relationships and collaborate effectively is essential. The role includes a mixture of supporter care, donation processing, CRM administration, reporting and process improvement, so you’ll enjoy balancing detail-focused work with building positive relationships.

We are passionate about combining professional excellence with spiritual passion. The first quality we look for in our staff is a commitment to our mission, matched by integrity and a desire to live out our values. A deep commitment to the Christian faith is essential, alongside the ability to communicate the nuance of our faith-driven work sensitively, maturely and passionately. 

We are a relational and flexible charity. This role is hybrid so you can work from any of our offices in Peterborough, Nottingham, Norwich or Cambridge. We value time together, so the team meets in Peterborough each Wednesday, with the option to work from home up to two days a week. 

We are committed to staff wellbeing and offer a range of benefits including generous annual leave, retreat days, sabbatical leave, an employee assistance programme and a generous workplace pension.

Help us strengthen how we use data to serve our mission. 

Help us empower churches to end homelessness in the UK. 

Do you want to improve the lives of people with disabilities and vulnerable people?

Humanity & Inclusion UK is looking for an enthusiastic and committed Media & Communications Officer to help raise the profile of our life-changing work. This is a varied role, building awareness in the UK of the challenges faced by people with disabilities and other vulnerable groups caught up in conflicts and disasters worldwide.

Securing quality media coverage and strengthening our brand recognition are central to our fundraising and communications strategy. Our communications focus on our core activities – disability inclusion, emergency response, physical rehabilitation and humanitarian mine action – underpinned by our values of humanity and inclusion.

If you are motivated to find new stories and create engaging content, bring a proactive, hands-on approach and enjoy juggling multiple priorities in a small team, we'd love you to join us. You'll work in an international environment, learn new skills, and play a real part in supporting people affected by crisis around the world.

Background Information and Purpose of Post

Humanity & Inclusion is aiming for a step-change in our private fundraising and visibility in the UK. Securing quality media coverage and strengthening brand recognition are central to this. Our communications focus on HI’s core brand pillars – disability inclusion, emergency response, physical rehabilitation and humanitarian mine action – underpinned by our values of humanity and inclusion. Alongside working with journalists, we are building our media presence through partnerships and developing our in-house content production.

The main purpose of the post is to:

· Focus on the delivery of HI UK's media and communications strategy, supporting fundraising and brand awareness objectives.

· Secure high-quality coverage in target media through proactive story development, pitching and spokesperson support.

· Produce engaging digital and print content for UK audiences.

· Work collaboratively to support communications campaigns, partnerships and fundraising appeals.

· Monitor, analyse and report on media and communications impact.

Main Duties and Responsibilities

Media relations

· Work alongside the Media and Communications Manager to develop and deliver a targeted media and communications strategy that supports fundraising and brand awareness goals.

· Build and maintain relationships with UK and international journalists and producers.

· Proactively identify and pitch story and interview opportunities to secure coverage.

· Draft and distribute press releases, statements and reactive lines, including during breaking news and emergencies.

· Prepare and brief spokespeople for media opportunities and coordinate interviews.

· Facilitate media visits to overseas programmes in coordination with HI Federation and country offices and accompany journalists on visits where required.

· Contribute to applications and pitches for media fundraising appeals and partnerships.

· Work closely with communications colleagues across the HI Federation to amplify key messages and publications and adapt international content for UK media and audiences.

Content production

· Ensure that HI UK's website is well maintained and that static webpages are up to date.

· Regularly create and publish engaging news and stories on the website and social media channels.

· Develop in-house digital content (including blogs, photo stories, infographics and video) for UK audiences

· Lead on the design, layout and copy of HI UK's printed materials, using Adobe InDesign to produce professional, branded assets such as the annual report, banners and leaflets.

· Ensure that all communications reflect HI’s values and standards on consent, safeguarding, and ethical, inclusive storytelling.

Communications

· Actively contribute to HI UK's communications planning and editorial calendar.

· Work collaboratively across HI UK to increase consistency and quality of communications on HI's brand, activities and key campaigns.

· Coordinate with the private fundraising team to maximise HI UK’s brand impact and ensure that communications content strengthens supporter engagement.

· Develop media and communications activities to complement fundraising campaigns, particularly emergency appeals.

· Ensure consistent recognition of HI UK’s key funders and partners across communication channels and branded materials.

· Contribute to the roll-out of HI's global communications campaigns in the UK

· Support HI UK’s participation in public-facing campaigns with external coalitions and partners.

 

Other responsibilities

· Monitor and report on media coverage, comms campaigns and social media performance.

· Maintain a positive and collaborative working relationship with all colleagues and partners.

· Manage relationships with relevant suppliers and consultants. 

· Represent the organisation at relevant external events and meetings.

· Keep up to date with, and adhere to, relevant legislation, regulatory procedures, innovation and best practice in the sector.

· Any other activities commensurate with the level of the post, as may be required. 

Person Specification

We genuinely value diversity and are looking to build a team of people with a wide of range of personal and professional experience. If you don’t meet all of the criteria listed below but feel you would be a good candidate for this role, please apply. If you would like an informal conversation about this, please do send us an email or call us – we would love to hear from you.

Equal Opportunities Policy

HI UK is committed to diversity and inclusion. We recognise that discrimination shapes the opportunities that many people have in society and that people have different needs in order to realise their full potential.

Addressing this requires organisations to be proactive in creating environments that encourage the inclusion and development of all. Though we still have a long way to go, inclusion is central to our identity at HI UK and we are strongly committed to the continuous work that it requires.

We are particularly interested in hearing from candidates with disabilities and/or from Black and minority ethnic backgrounds, to help make us more representative. If you declare a disability and you meet the minimum requirements for the role, we will offer you an interview to demonstrate your skills. In the event that we receive a high level of applications for a role, we will invite those applicants who best meet the person specification.

Reconnect Worker

We are seeking a compassionate Reconnect Worker to make a real, immediate impact by helping young people and families rebuild relationships, reduce conflict and prevent homelessness before it begins.

Position: Reconnect Worker
Salary: £11,177.20 per annum
Location: North Tyneside, with travel across the North East
Hours: Part-time, 15 hours per week
Contract: Permanent
Closing date: 26 August 2026

About the role

As Reconnect Worker, you will provide family support and mediation to young people aged 11 to 25 and their families during periods of conflict, crisis or relationship breakdown.

Working across schools, Nightstop placements and Depaul UK services, you will help improve communication, strengthen family relationships and reduce the risk of youth homelessness.

Key responsibilities include:

· Providing focused family support and mediation

· Managing a small caseload of young people and families

· Completing risk and needs assessments

· Developing structured support plans with measurable outcomes

· Supporting families to resolve conflict and rebuild stability

· Working with schools, local authorities, Nightstop hosts and other agencies

· Developing effective referral pathways

· Advocating for young people and families when safeguarding concerns arise

· Maintaining accurate case records and monitoring progress

· Following safeguarding, equality, health and safety and lone-working procedures

· Contributing to service development, peer learning and reflective practice

The role requires independent travel and working from different locations across the North East.

About you

You will have significant experience supporting young people and families experiencing conflict or crisis. You will be reflective, creative and solution-focused, with the ability to remain impartial during challenging situations.

You will also have:

· Experience managing a caseload and working independently

· Experience completing risk assessments, needs assessments and support plans

· Strong relationship-building skills

· The ability to work collaboratively with external agencies

· Excellent organisation and case-recording skills

· A strong understanding of safeguarding and professional boundaries

· A commitment to strengths-based support

· A commitment to equality, diversity and inclusion

You will hold a Level 4 Interpersonal Mediation Practitioner’s Certificate or be willing to complete the qualification before the end of your probation period. Training will be provided if required.

Experience delivering family mediation and an understanding of youth homelessness would be advantageous.

About Depaul UK

Depaul UK works to prevent homelessness and provide accommodation and support for marginalised young people. Established in 1989, the charity now supports thousands of young people each year to find safety, stability and more positive futures.

Benefits include annual leave equivalent to 26 days for full-time employees, increasing with service, flexible working options where suitable, tailored training, family-friendly policies, a pension with employer contributions of up to 7%, an Employee Assistance Programme, cash health plan and a range of discounts.

Depaul UK is committed to fair and inclusive recruitment. An appropriate DBS check will be undertaken where required, and a criminal record will not automatically prevent appointment.

Other roles you may have experience of could include: Family Support Worker, Mediation Worker, Youth Support Worker, Homelessness Prevention Worker, Early Intervention Worker, Family Intervention Worker, Family Liaison Worker, Young People’s Support Worker or Reconnect Practitioner.

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People. #INDNFP

Administrator

Could you do a job where you change lives?

Do you have administration experience?

Are you organised?

Do you have what it takes to make a positive difference to our residents' well-being?

We are looking for a committed Christian with a heart for serving older people and who can contribute their skills and experience to the smooth running of our residential care home for older people in North Walsham.

We need a friendly and organised administrator who can be relied upon to work with enthusiasm and efficiency within a busy office environment.

Furze Hill House is a 40 bed care home just on the outskirts of North Walsham. View our lovely home here.

You will be:

• A helpful and warm first point of contact for the home;
• Welcoming towards visitors, suppliers, staff and residents; 
• A 'people person' who is keen to build and nurture strong professional relationships; 
• Somebody who is positive, approachable, willing to help and caring towards others - a team player;
• Someone who enjoys working with older people and has empathy with them;
• Outgoing and friendly with strong customer service skills;
• A good role model and provide a dynamic reception service;
• Skilled in typing, filing and record-keeping;
• Computer literate in using Microsoft Word, Excel and Outlook;
• Comfortable dealing with matters relating to Payroll;
• Quick to provide general administrative assistance to the Managers;
• Eager to interact with the staff and volunteers in the home and the London Office, and support them in administrative tasks;
• Committed to supporting and cultivating the work of volunteers within the home;
• Organised, adaptable and reliable under pressure;
• Proactive when faced with tight deadlines;
• Enthusiastic about Pilgrims' Friend Society and the great Christian work taking place.
• In addition to the duties and responsibilities listed, you are required to perform other duties assigned by your managers from time to time that are within your capabilities.

For more details please take a look at the Job Description and Person Specification.

Applicants must be evangelical Christians (This role has an Occupational Requirement to be filled by a Christian under the provisions of the Equality Act (2010)

Read 'What we believe' on our website

Hours:

35 hours per week, Monday - Friday

Benefits:

• On-going training and support
• 5.6 weeks’ annual leave, including bank holidays
• Pension scheme
• Medicash health plan
• Perkbox (including Employee Assistance Programme)
• Training and professional development
• Team events
• Long-service rewards
• Birthday rewards
• A workplace shaped by faith, care and purpose
• Flexible working pattern
• Employee assistance programme
• Being part of our friendly staff team
• We offer a full induction to the work
• Recommend a Friend Scheme

— What our staff say about us: …“It is a friendly and welcoming place to work” … —

We are committed to having a diverse senior management team and we encourage applications from disabled and Black, Asian, and Minority Ethnic candidates, as these groups are underrepresented on our senior management team at present.

Please note: The vacancy may close early if sufficient applications have been received so please apply as soon as possible if interested.

Working within Baobab's welcoming and dynamic admin team in our Therapeutic Community, the Engagement and Administrative Assistant is a dual role. In your Admin assistant role you will provide comprehensive administrative support to operational, research and advocacy teams. In your Engagement Assistant role, you will lead on developing a successful programme of youth activities at the Baobab Centre (as Baobab Youth Activities Coordinator) and will focus on prioritising young people’s engagement in advocacy and research.

Join us and be part of something incredible - changing lives and creating fresh starts.

South West Community Chaplaincy (SWCC) provides dynamic, holistic support for people navigating the Criminal Justice System. We mentor individuals with criminal convictions to help them safely integrate back into their communities.

The Role

As our Community Connections Co-ordinator, you will inspire faith communities and churches across the South West to get involved. You will lead our volunteer network from start to finish, bringing creative ideas to attract, train, and support passionate people. Our volunteers are the absolute cornerstone of this life-changing work.

• Location: Office base is in Exeter (Covering Devon, Cornwall, and Western Somerset)

Key Responsibilities:

• Engage Communities: Network with churches and faith groups to promote volunteering.
• Manage Volunteers: Oversee recruitment, induction, training, and retention.
• Deliver Training: Upskill local congregations to work safely and effectively with people who have convictions, using SWCC resources.
• Build Safe Spaces: Identify and cultivate welcoming community networks for our clients.
• Team Collaboration: Work closely with our Chaplains and other staff to map out local volunteer opportunities.

 What we are looking for:

• Faith Alignment: You actively embrace the faith ethos and values of SWCC (Occupational Requirement).
• People Skills: You build positive, authentic relationships with diverse groups of people.
• Creative Mindset: You think outside the box to solve recruitment challenges.
• Flexibility: You are available for occasional weekend work to support community events.

Benefits:

• 12 - 17 days annual leave per annum + 4 – 5 bank holidays
• Pension contribution 6%
• Travel and mileage expenses paid from designated office.
• Flexible working hours

Are you looking for an opportunity to start your career supporting vulnerable adults? 

We have multiple opportunities for Duty Workers to join two of our fantastic services. You can develop valuable skills and experience while playing a key role in providing support to St Mungo’s clients.

Where will you be working? 

• Adamson Road (NW3) - Adamson Road is a 24-hour supported living service that provides a safe and supportive environment for 21 single homeless adults aged 25 and over with mental health support needs. Our aim is to empower residents to develop the skills, confidence, and independence needed to successfully sustain their tenancy and thrive within the community. 
   
• Court Gardens / BarnSbury Road (NW7) - Court Gardens and Barnsbury Road are high-needs supported accommodation services commissioned by Islington Council. Court Gardens provides accommodation and support for up to 12 adult men, while Barnsbury Road supports up to 21 adults in mixed-gender accommodation. The primary support need across both services is mental health, although many clients also experience additional challenges, including substance misuse and physical health conditions. Both services operate 24 hours a day, seven days a week, providing round-the-clock support to promote wellbeing, support recovery, and help clients develop the skills required to live independently.

A role as a Duty Worker is a great opportunity to develop your skills in supporting service users with multiple or complex needs including in substance use and mental health. Our aim is to support people who have recently been sleeping rough, or who may be experiencing long term homelessness and work with them to develop the skills, networks and confidence to live independently in the community. 

In these roles you will jointly manage the safe day to day running of the project with other members of the team and provide basic support and advice to clients.

Applicants will be considered for all roles as part of the recruitment process, but may state preference in a particular service if invited to interview.

About you 

These are fantastic roles for people looking to develop a career in the sector; a number of current Managers started their career as Duty Workers. In addition you will have: 

• Some experience of dealing directly with the public and/or clients or customers in a busy service environment and good communication skills.

• Personal experience of homelessness and/or an understanding of; and empathy with the issues faced by homeless or vulnerably housed people. 

• A genuine interest in helping vulnerable people to make positive changes in their life, and the willingness to develop these valuable skills. 

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups. 

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

When you're ready to apply click the ‘Apply Now’ Button to start your online application form.

Closing date: 10am on 21st Aug 2026

Interview and assessments on: 2nd Sept 2026 

Please note - We reserve the right to close this vacancy early should we receive a high volume of suitable applications. Early application is advised.

Location: Great Ormond Street Hospital, WC1
Start Date: Immediately (subject to pre-employment checks)

About Citizens Advice Camden

Citizens Advice Camden is a well-respected local charity with more than 85 years’ experience of delivering free, independent and impartial advice and casework services to those most in need.

About the Role

This is an exciting opportunity to work in a well-regarded and innovative project contributing to achieving positive outcomes for some of the most vulnerable families in England and beyond whose sick children are being treated at Great Ormond Street Children’s Hospital (GOSH) We also provide an ‘open door’ service to our GOSH partners such as social workers and family support officers in our areas of expertise.

You will be expected to deliver high quality holistic advice and in-depth casework to families with children who are patients at GOSH across all Citizens Advice issue areas and this will include complex housing issues and with benefits cases up to appeal level.

Whilst we are keen to provide paid to train opportunities where we can, this role is not suitable for a trainee and such applications cannot be considered. Please check the person specification below to ensure you meet the requirements for the role before applying.

Being available onsite is an important aspect of this role and so this role is hybrid working.The exact split between remote/onsite working will be by agreement with the line manager and to meet the needs of the project which could change over time. This role is not suitable for remote working only.

To apply complete our application form and online application process at Adviser.

Closing deadline for applications is: 9.00am on Friday 21 August 2026

If you have recently applied for this role, please do not apply again.

​Early applications are encouraged as we are interviewing on a rolling basis and may close the role before the closing date.

CVs are not accepted. 

Interview date: 27 and 28 August 2026

Interviews will be held on Zoom.

The successful candidates will be required to provide documentary evident of their right to work in the UK, complete a satisfactory DBS check, and complete and comply with GOSH honorary status requirements.

Citizens Advice Camden is an equal opportunities employer.  We encourage applications from all sections of the community.