Impact results learning manager jobs
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Are you a proficient copy-writer who is passionate about the natural world and communicating stories and impact to funders?
Synchronicity Earth is looking for a Senior Philanthropy Marketing Officer to create, curate, and design compelling materials to showcase Synchronicity Earth’s programmes and partners around the world and promote our distinct philanthropic approach. You will help us to engage new and current audiences including prospect donors, and philanthropy and conservation specialists across the UK and Europe, the US and Asia.
While the role is embedded in the Philanthropy team, you will work closely with Communications colleagues to ensure consistency across written materials (funding reports, slide decks, information sheets) and digital content (newsletters, targeted content for social media).
You will enjoy working collaboratively with colleagues across the organisation (including our Engagement, and Programmes teams) to deliver high-quality materials that engage donors and supporters and contribute to our mission to protect and restore biodiversity where it is most at risk.
PLEASE NOTE THAT IF YOU USE AI IN YOUR APPLICATION, YOU ARE MUCH LESS LIKELY TO BE SHORTLISTED. WE WANT TO SEE YOUR UNIQUE, BRILLIANT SELF. We do not use AI in any part of our recruitment and selection process.
Closing date: 16th February 2026 10am
First stage interviews (Zoom): 23rd – 27th February 2026
Second stage interviews (at our office in-person): 2nd – 4th March 2026
Synchronicity Earth’s mission it to bring conservation to life through our work, championing effective approaches and increasing funding for Earth’s overlooked species and ecosystems and the communities working to protect them.
By joining, you’re not just taking part; you're contributing to our vision of a world in which biological and cultural diversity are valued, celebrated, and flourishing.
We welcome applications from people of all backgrounds for this role, particularly non-graduates, and are happy to discuss flexible working arrangements. We also welcome candidates who may have taken a career break. Your unique experiences and fresh perspective will only enhance our team's diversity and strengthen our ability to tackle the complex challenges facing our planet.
Candidates from Black, Asian, and Minority-Ethnic (BAME) backgrounds and people with disabilities who meet the criteria (in the section of the job description headed ‘What you will bring to the team’) and opt-in to our Guaranteed Interview Scheme will enter the first recruitment stage, see more information below.
Application and Recruitment Process
Inclusion is a priority throughout our workplace culture and is embedded in our recruitment process. To support this, the first stage of recruitment will be anonymised by Charity Job to mitigate against unconscious bias. Please let us know at any stage during the recruitment process if you have any accessibility requirements and we will do what we can to accommodate these for you. Please also let us know which pronouns you would like to be referred by, if you wish.
How to apply:
· Complete the application questions, upload your CV, and submit your application through Charity Job.
· Fill in our candidate survey. Whilst this survey is optional it is the way to opt in to the Guaranteed Interview Scheme (information below) if you would like.
Guaranteed Interview Scheme
We recognise that people from Black, Asian, and Minority-Ethnic (BAME) backgrounds and people with disabilities are under-represented in our sector, and that there are often additional barriers present for people from these groups when applying for roles in the charity sector and beyond.
As part of our commitment to attract and retain talented individuals from under-represented groups to the conservation and environment sector, if you belong to these groups, you can opt in to the Guaranteed Interview Scheme (GIS) in our candidate survey. See the attachment which outlines how to do this and includes the link to the survey. If you meet the essential criteria for a role, you'll be guaranteed a first-stage assessment. The results of this assessment will be used to select candidates for the first-stage interview.
The client requests no contact from agencies or media sales.
Join Our Team!
Crohn’s and Colitis UK has an exciting opportunity for a Trusts Officer to join our team. In this role you’ll play a key part in growing our income from charitable trusts and foundations, inspiring long-term support and generating sustainable funding. If this sounds like a good fit for your skills and experience, then we’d love to hear from you!
About Us
We're the UK's leading charity for Crohn's Disease and Ulcerative Colitis. A diagnosis of Crohn’s or Colitis is life-changing. Over 500,000 people in the UK are living with a lifelong disease many people have never heard of, and for which there is no known cure.
Crohn’s & Colitis UK funds research, provides award winning information and support and raises vital awareness by increasing the public’s understanding of the conditions, and what it means to live with debilitating symptoms. But we need to do more. We need to be a louder voice in the marketplace. Our ambitious plans for 2026 and beyond, will help to make a real difference to every supporter’s journey with us. If this excites you - join us!
Role Overview
Reporting to the Trusts Manager, the postholder will be responsible for maximizing income from Charitable Trusts and Foundations, building and nurturing elationships and inspiring long-term support and sustainable income in line with the organisational strategy.
About You
This is a great role for someone with previous experience of Trust Fundraising. You’ll have first class communication skills to enable you to quickly build solid, strong relationships both face to face and over the telephone. Excellent writing skills are essential as well as good organisational skills and CRM experience. In these challenging times you’ll need to channel your creative skills to develop exciting stewardship plans.
In this role you will need:
· Previous experience of Trust Fundraising with a strong track record of success and meeting targets
· Excellent writing skills, with the ability to take complex material and translate into visually appealing proposals.
· Experience of organising or helping to organise stewardship events.
· Experience of working with CRM databases.
· Target driven with experience of budgeting and financial management
Please see our Recruitment Pack for details of our full Job Description and Person Specification.
Our Location
We are based in Hatfield, Hertfordshire, so we are easily accessible by road and rail. In this role, there is plenty of scope for working from home, although there will be times when you will need to be at face-to-face meetings. There is a requirement for you to attend a minimum of 12 in person days a year, including two Directorate meetings and the charity’s mandatory ‘All Staff Together’ days which take place four times a year at our offices in Hatfield or a location in London. In addition there will be a requirement to attend team and donor meetings in person as required.
Benefits
25 days’ annual leave plus bank holidays, increasing one day per year up to 30 days
Salary Sacrifice Pension scheme
Flexible working options
Enhanced maternity, adoption and paternity pay
24/7 Employee Assistance Programme
Wellbeing programme
Interest free loan for season tickets
Cycle to work scheme
Free parking and secure bike locks
Training and development financial support and/or study leave
Performance review and development scheme
If you have any queries about this role, would like to have a conversation before formally applying, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact Nicki Secker (Trusts and Philanthropy Manager)
Please submit a CV and supporting statement outlining why you’d like to apply, how you fulfil the person specification, and what you feel you will bring to the role, so you’ll need to refer to the Recruitment Pack found on our website.
Closing date: Monday 9 February 2026 at 9:00am
Interviews will be taking place on 19 and 20 February and will be held remotely.
No applications will move forward within the recruiting process without a supporting statement.
We break taboos, drive pioneering research, bring people together & campaign to improve lives. We are leading the fight against Crohn's & Colitis
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Birmingham Women’s and Children’s Hospital (BWC) Charity, we believe there’s always more we can do for our women and sick kids. It’s our mission to raise the vital funds needed to make a real difference to all who use our hospitals and to make our hospital feel just like home.
The Acquisition & Retention Manager will lead and manage the multichannel donor acquisition portfolio/program within the Individual Giving function at Birmingham Women’s and Children's Hospital Charity.The Charity has been growing its supporter base over recent years and has an ambition to create a step change in our approach and significantly grow our 'Individual Giving' donors and supporters.
Principle Responsibilities
The Acquisition & Retention Manager will be responsible for creating and delivering a multi-channel acquisition Retention strategy that fully supports the goals and objectives of the wider Charity strategy.The post holder will develop, manage and grow the existing acquisition program via a range of Digital and Face to Face campaigns utilising third party agencies for Private Site, Door to Door and, telemarketing activities, as well as management of our own onsite Face to Face acquisition team.
The postholder will have substantial experience of working within or managing a successful fundraising acquisition team, with excellent working knowledge of sector practises and channels to ensure best use of budget, ensure a competitive cost per acquisition (CPA), while increasing loyalty, engagement and lifetime value (LTV) among existing supporters.
Please see our job information pack attached for further details on this role.
What we offer:
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Flexible and hybrid working to support work-life balance
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Generous annual leave entitlement with additional leave for long service
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Enhanced sick pay
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Enhanced Maternity Pay
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Employee Assistance Program and Lifestyle Savings
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Free flu jabs
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Cycle to work scheme
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Charity events throughout the year
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Employer enhanced auto-enrolment pension scheme with 8% employer contribution
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Ongoing commitment to education and professional development
The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Successful candidates will have access to vulnerable beneficiaries therefore the role is subject to Disclosure and Barring Service (DBS) clearance.
If you think you have the qualities we are looking for and the desire to contribute, please download the Job Vacancy Pack and then send us a CV and covering letter explaining how you meet the criteria for the role and making clear why you would like to be considered for it.
PLEASE NOTE: Within our organisation, this role is titled Acquisition and Retention Lead. This reflects our internal structure and does not change the scope or responsibilities described in this advert.
The client requests no contact from agencies or media sales.
The Role
Reporting to the Director, this is an exciting opportunity to lead and strengthen our fundraising strategy, ensuring sustainable growth in income to support our mission of protecting and restoring tropical forests and inspiring climate action.
The Fundraising Manager will play a pivotal role in developing and implementing an ambitious fundraising strategy, with a strong focus on corporate partnerships and trusts.
Working closely with the Director, Deputy Director, Finance and Grants Manager and Communications and Digital Marketing Manager, you will drive forward fundraising targets, cultivate new opportunities, and consolidate existing partnerships. This role requires both strategic leadership and hands-on delivery, ensuring our fundraising approach is robust, ethical, and aligned with our values.
Key Responsibilities
1. Strategy Development and Income Generation
● Develop and deliver a comprehensive fundraising strategy for the charity (with a strong but not exclusive focus on corporate partnerships), aligned with the charity’s 5-year strategic plan.
● Research, identify, and build a pipeline of new funding opportunities to diversify and expand income streams, such as corporate partners, trusts and foundations, high net worth individuals and individual giving.
● Prepare due diligence checks on potential new funding opportunities to be presented to the board / senior management.
● Develop compelling cases for support and tailored proposals to secure significant income from corporate partners primarily.
2. Systems and Process Improvement
● Establish and implement new systems for organising, stewarding, and monitoring corporate funders, ensuring efficiency and compliance.
● Introduce clear processes for donor stewardship, including trackers, reporting templates and potentially a new CRM system.
● Ensure all fundraising activities comply with fundraising regulations, data protection requirements, and ethical fundraising principles.
3. Relationship Management and Stewardship
● Cultivate and maintain strong relationships with current and prospective corporate funders through effective stewardship and engagement.
● Work collaboratively with colleagues to deliver excellent relationship management for corporate partners.
● Work with the Communications and Marketing Manager to maximise fundraising campaigns such as the Big Give.
4. Events and Engagement
● Lead on the planning and delivery of a flagship summer event designed to attract funders, with the aim of securing new partnerships and long-term support.
● Collaborate with colleagues to ensure the event is well-promoted, impactful, and aligned with the charity’s mission.
● Organise and attend meetings, presentations, and other events to engage with funders and promote the charity’s work.
5. Reporting and Evaluation
● Monitor and report on fundraising income targets, maintaining accurate records of all funders and partnerships.
● Working with the relevant programmes teams, provide regular impact reports to funders, demonstrating the outcomes of their support.
● Evaluate the success of fundraising initiatives and identify areas for improvement.
6. Team Collaboration
● Work collaboratively across the team to develop funding proposals and case studies.
● Work closely with the Communications and Digital Fundraising Manager to develop online donations and regular gifts and improve the digital marketing and eNewsletter (for increasing donations).
● Contribute to innovative fundraising campaigns and activities.
● Support and participate in wider organisational activities, including events and cross‑team initiatives as required.
● Contribute to annual budget setting and targets for fundraising.
● Line management of volunteers as required.
Training will be provided to ensure that all candidates feel supported in their role and progress in their career development. Welsh language training will be offered to support learning if necessary. IT training in WordPress and other essential software will also be offered. Travel across Wales will be required.
Seldom but occasional evening and weekend work may be required.Size of Wales has a flexible working policy.
Selection Criteria
Minimum criteria for interview selection is 60% of the Selection Criteria. Please see the Selection Criteria Assessment Table for details.
- Experience of working with corporations and/or businesses, approaching, building relationships and stewarding.
- Experience developing or contributing to fundraising or income‑generation strategies, including identifying and prioritising new funding opportunities.
- Ability to research, assess, and build a pipeline of prospective funders, such as corporate partners, trusts, foundations, or individual supporters.
- Strong written communication skills, with the ability to develop compelling proposals or cases for support tailored to different audiences.
- Understanding of, or willingness to learn about, fundraising regulation, ethical fundraising practice, and data protection requirements.
- Ability to build, maintain, and strengthen positive relationships with external partners, such as funders.
- Strong interpersonal and communication skills, including presenting information clearly in meetings or events.
- Ability to monitor progress/targets, maintain accurate records using tracking tools, and report on outcomes (training provided where required)
- Experience producing clear reports or summaries that communicate impact or results to stakeholders.
- Ability to evaluate activities and identify opportunities for improvement.
- Experience working collaboratively with colleagues across teams to deliver shared goals, proposals, campaigns and projects.
- Strong IT and digital skills, including Microsoft Office, Google Workspace and Canva.
- Willingness to embody equity, diversity and inclusion principles
Safeguarding
Size of Wales, and all its staff and volunteers, are committed to ensuring a safe environment for children, young people and vulnerable adults and to prevent their physical, sexual or emotional abuse. Size of Wales is committed to acting at all times in the best interests of children and vulnerable adults, seeing these interests as paramount. Any candidate offered a job with Size of Wales will be expected to agree to and adhere to Size of Wales’ Safeguarding policy and Code of Conduct.
Equity, Diversity and Inclusion
Size of Wales is dedicated to nurturing an inclusive environment where employees can bring their full selves to work.
In 2020, we took steps to become an antiracist organisation and promote equality, diversity and inclusion. We are reviewing all our staff policies to be more inclusive.
Size of Wales is particularly keen to receive applications from people from an ethnically diverse background and disabled, deaf and neurodiverse people. These are characteristics and identities that are currently underrepresented at Size of Wales. Furthermore, the work we do challenges modern day colonialism and discriminatory power structures that are prevalent in society and global solidarity work. Our work centres marginalised people’s voices and aims to remove barriers and increase access within the climate crisis. Having people with these identities and characteristics join the team would be invaluable and Size of Wales would become a better organisation because of this.
A world where people, trees and biodiverse forests thrive together in a safe climate.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Smile Train
Smile Train is changing the world one smile at a time. Our goal is to transform every person's life impacted by a cleft lip or palate. We train and support doctors and medical professionals to provide our beneficiaries with free, life-changing comprehensive cleft treatment. Our sustainable model has allowed us to reach 1.5 million children in 90+ countries, and we’re just starting. We are truly changing the world one smile at a time.
Smile Train is looking for exceptional people to join a worldwide team of dedicated, passionate professionals. Our team is creative and highly motivated individuals working to make a positive impact. Join us!
Role Summary:
The Smile Trian UK Senior Manager, Individual Giving leads on the development and delivery of the individual donor offline fundraising program, responsible for the acquisition, retention, upgrade and reactivation of individual donors through various channels including Direct Mail, DRTV, Telemarketing and SMS and Print. Employing a test-and-learn approach across the programme and liaising closely with the Digital Fundraising Director and the Direct Marketing Global Working Group, the role contributes to the development of Smile Train’s global fundraising strategy.
Serving as the local subject matter expert in direct marketing and fundraising data, you will translate complex data into easy-to-understand takeaways for the UK Fundraising Director and senior leadership ensuring that Smile Train is able to efficiently and effectively raise funds to continue transforming the lives of our beneficiaries.
This is a full-time, hybrid opportunity starting as soon as possible. Ability to travel, when necessary, for agency partner visits and organizational events is required.
Reports To: UK Fundraising Director
General Responsibilities:
- Collaborate with the UK Director of Fundraising in the development of the offline Individual Giving Strategy and other key initiatives and keep them updated and fully briefed regarding their implementation
- Line-manage the Database Manager and Supporter Experience Officer
- Develop engaging donor acquisition and retention campaigns
- Utilise data to inform and strategically target key donor segments
- Create and execute direct communications to our valued supporters
- Ensure all offline direct marketing campaigns are completed on time and within budget
- Management of all campaign delivery, including post analysis
- Reporting to senior stakeholders on performance of the offline individual giving programme
Specific Responsibilities:
Direct Mail
- Execute offline acquisition and retention campaigns including review of direct mail kit laser and insertion samples for quality control
- Effectively manage external agency partners and provide strategic direction on all direct mail campaigns
- Conduct testing to optimise creative and evaluate results to make data-driven decisions for future mail concepts
- Manage direct mail creative development, ensure brand compliance and provide directive on content/messaging
- Participate in weekly production call with creative and production agencies to review status of deliverables for all campaigns
DRTV
- Execute all aspects of Direct Response Television (DRTV) donor acquisition program, including:
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- Set-up of inbound telemarketing and SMS with telemarketing agency
- Manage creative review and development
- Manage weekly performance review and provide updates and recommendations to vendor
- Review and approve media buying plans
- Manage source code assignment and upload to database
- Management of external creative, media and contact centre agencies
- Strategic planning, performance monitoring and reporting
Sustainer Program
- Manage all monthly Direct Debit and other regular individual donations
- Manage the execution of the donor journey for all regular donors and the conversion, upgrade and reactivation efforts
Other Duties
- Working with external agencies, develop effective testing methodology to inform long-term investment decisions
- Execute all offline acquisition campaigns in diversification of new donor sources (e.g. Package Inserts)
- Approve cost estimates and media plans ensuring spend to budget across all campaigns
- Build and manage the offline individual giving programme budget across all channels
- Manage all invoice processing and complete monthly accruals for Finance
- Other duties as appropriate for this role.
Essential functions:
Sitting
Supervisory responsibilities: This role also oversees management of the supporter CRM and Supporter Care, line managing the Smile Train UK Database Manager and Supporter Experience Officer.
Required Education and Experience:
- 5+ years of progressive experience in a direct marketing role, proven track record in planning and delivering effective direct marketing campaigns across a range of channels including Direct Mail, DRTV, Telemarketing, SMS and Print channels
- Bachelor’s degree or equivalent in Marketing, Business, Communications, or related field, although an equivalent combination of education and experience may be accepted as a satisfactory substitute for this required level of education.
- Skilled with modern and traditional marketing and fundraising channels
- Strong analytical skills with the ability to use data to drive decision-making
- Able to take ownership of a process and to use problem solving skills to resolve issues.
- Fluency in a donor CRM, experience with Salesforce preferred
- Demonstrable organisational, professional, and problem-solving skills, excellent verbal and written communications skills and strong interpersonal skills to effectively collaborate across teams
- Excellent people-management skills with the ability to coach and line manage staff
- Excellent project manager who is extremely detail-oriented with strong organisational and time management skills.
- Experience of managing creative agencies, printers and external agencies
- Ability to communicate the impact of marketing efforts with data
- Able to function both independently and as part of a global team.
- Familiar with the MS Office
Accountability Expectations:
- Ownership of Outcomes: Take full responsibility for one’s own performance, ensuring alignment with Smile Train’s mission and objectives.
- Transparent Communication: Communicate openly and effectively with team members, fostering trust and a shared understanding of expectations and priorities.
- Emotional Intelligence: Demonstrate empathy, understanding, and cultural sensitivity to contribute to an inclusive and supportive team environment.
- Empowerment: Effectively communicate with supervisors to ensure you are equipped with the resources, guidance, and autonomy you need to excel in your role
- Team Cohesion: Contribute to a culture of collaboration, mutual respect, and shared accountability, helping the team to thrive in a fast-paced, mission-driven environment
Compensation Range: £50-£55K
Travel: Ability to travel, when necessary, for agency partner meetings and organizational events as required
This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, obligations, and activities may change, or new ones may be assigned at any time, with or without notice.
Application Information:
Smile Train is an equal opportunity employer, committed to inclusive hiring and dedicated to diversity in our work and staff. We strongly encourage candidates from all groups and communities to apply. To apply, please complete the application online. Include your CV, and a cover letter that describes why you believe you would be a good fit for Smile Train and this role. We encourage interested applicants to apply as soon as possible.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Early Literacy Interventionist (South London)
- In-school, 10 hours per week across 5 days working between 1pm and 3pm
- Term - time only (39 weeks)
- £16 per hour, part-time until July 2026 (with the possibility of extension, funding permitting)
- Based at Hill Mead Primary School, Moorland Rd, London SW9 8UE
Are you looking for a new challenge? Are you keen to work with children to support and develop their phonics and reading skills?
37% of children from disadvantaged backgrounds left primary school in England in 2025 unable to read to the expected standard (KS2 attainment data 24-25) . Chapter One is a fast-growing charity, with a vision of a world in which all children have the literacy skills they need to thrive. We work to ensure that all children have 1:1 reading support at the time they need it most.
Our Early Literacy Intervention (ELI) programme (based on a model that serves 20,000 children successfully in the USA) provides daily, 1:1, 7 minute phonics sessions for children who are behind in phonics. Using a bespoke technology tool, a trained Early Literacy Interventionist works individually with target children.
This ELI role, reporting to the Senior ELI Programme Manager, is a great opportunity for someone who wants to develop and grow their knowledge of phonics and/or their teaching skill set. It is ideal for someone with previous school experience who is looking for a new and exciting challenge.
You will conduct initial baseline assessments and then deliver differentiated, 1:1, targeted, 7 minute phonics sessions to pupils using a systematic, synthetic approach. Although you are employed by Chapter One, you will work closely with the school team to understand the progression of the school’s phonics teaching; establish tailored plans for each child and feedback on pupil progress. Using your knowledge and insight, you will also collaborate with colleagues at Chapter One to further improve the ELI model, the online tool and programme delivery.
Please read the full job description for details of the responsibilities of the role, and our employee recruitment pack to learn more about Chapter One. This is a part-time role, based at Hill Mead Primary school in Lambeth.
Closing date for applications: Tuesday 3rd February at midnight
First Round Interview date: Thursday 5th February
Second Round Interview date: Monday 9th February
As a charity that values and celebrates people's diversity and champions opportunities for all young people, we are keen to receive applications from people who have experienced disadvantage and from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation. We believe that a diverse organisation is one that is more innovative, more creative and gets better results.
Chapter One is committed to safeguarding children and young people. All post holders are subject to a satisfactory enhanced Disclosure and Barring Service disclosure. Copies of our Safeguarding Policy and Safer Recruitment Policy are available on request.
Please apply by sending a CV and covering letter (of no more than one page) outlining why you’re the right person for this role and how you meet the required skills & experience section of the job description.
Applications that fail to meet these criteria will automatically be discounted. We want you to have every opportunity to shine and to show us your talents—please let us know if there is anything we can do to make sure the assessment process works for you.
At Chapter One, we want to create a world where all children have the literacy skills needed to thrive.
The client requests no contact from agencies or media sales.
Content Creator & Celebrity Manager
Contract type: 1-year Fixed term contract, 35 hours per week.
Location: London, UK.
UK hybrid working – a minimum of 40 % of working time is spent face-to-face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person.
Salary: £48,867 per year with excellent benefits
Change starts with water. Change starts with you.
Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.
About WaterAid
We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.
About the team
The Global Media and Celebrity Team is part of WaterAid's award-winning Communications and Fundraising Directorate. We lead the organisation’s UK and global news and PR strategies, manage media relations for UK and international media outlets and journalists, develop and deliver creative, innovative campaigns, and support other WaterAid global offices with their press and communications.
The talent function ensures we have a portfolio of high profile talent, content creators and influencers to meaningfully drive awareness, raise funds and action for our work.
About the role
The Content Creator & Celebrity Manager, leads WaterAid’s digital talent strategy to drive and elevate our ambitious communications, fundraising and influencing activities. Aligned with our strategic aims, this role is responsible for identifying, and engaging digital talent and their teams, by bringing their know-how, cultural connections and entrepreneurial flair to deliver impactful results.
In this role, you will:
Lead on delivering a digital talent strategy for WaterAid’s brand, fundraising and political campaigning activities that aligns with the social and digital teams aims:
- Building on the exposure from the #TeamWater campaign in 2025, lead on engaging the YouTube creator community to strategically engage and meaningfully grow our Gen Z audience on the channel.
- Drive and deliver strategic online and offline talent engagement for WaterAid UK organisational priorities, securing talent, creator and influencer support for key communications campaigns and projects
- Lead in developing ideas and implementing new income streams with talent online and on social channels.
- Lead with internal and external stakeholders and help shape decisions around how to progress projects.
- Responsible for strong relationship building and management with talent and their agents, and ensuring they deliver on their commitments.
To be successful, you will need:
- 4 years+ Proven experience of working with high-profile personalities (celebrities and influencers and content creators)
- Experience of creating content for and strategically growing YouTube channels
- Extensive experience in and knowledge of digital marketing and social media – spanning earned, owned, shared and paid
- Established network of media contacts, talent agents, or content creators.
- Proven experience of generating income streams through talent and online engagement activities
- Experience of delivering impactful talent-led activities that achieve earned and shared reach for campaigns across different digital channels.
- In depth technical expertise (for example, in the mechanics of video creation) is not essential. Knowing where to get great content and how to get it seen is.
- Demonstrable creativity to develop new ideas, collaborate with others and spot opportunities for growth.
- Experience of delivering earned and shared reach for campaigns via talent support
- An experienced and confident presenter/negotiator used to dealing with both internal and external clients
- An effective decision maker, and able to ground decisions in what will make most impact towards the achievement of the strategy.
- Proven experience of working with in-house media teams or directly with the media on celebrity opportunities
- Crisis communications, risk management and safeguarding management experience; proven ability to remain calm in challenging situations.
- Experience of managing projects and motivating others and driving change.
- Understanding of diversity, equity, and inclusion practices in communications
Although not essential, we’d prefer you to have:
- Experience working within the non-profit or social impact space.
- Experience in strategic communications in an international, matrix organisation
- Familiarity with fundraising campaigns and donor engagement.
Closing date: Applications close 12PM UK TIME Monday 2 February 2026. Interviews are expected to take place week commencing 9 February 2026.
How to apply: Click Apply to complete the pre-screening questions and upload your CV and cover letter
Can I use Artificial Intelligence (AI) technology in my application?
At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.
Pre‑employment screening
To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.
Benefits
UK Benefits:
- 36 days’ holiday (including 8 Bank Holidays)
- Option to buy an extra 5 days’ annual leave
- Employer pension contribution up to 10 %
- Flexible and hybrid working arrangements
- Season ticket loan
- Free annual eye tests
- ‘Give as you Earn’ charitable giving scheme
- Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
- Sabbaticals
- One paid volunteer day each year
As part of our annual leave policy, all employees receive three additional days of annual leave on top of their standard allocation of 25 days. These days are designated to cover the period when our UK office closes between Christmas and New Year, allowing all UK WaterAiders to take a well-deserved break.
These days are automatically scheduled and cannot be changed or moved. Annual leave is accrued based on your start date. If sufficient leave has not been accrued by the time of the closure, the 3 days will be taken as unpaid leave or pro-rated, depending on your circumstances.
Our Global Commitment:
Our people promise
We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal Opportunities
We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.
Safeguarding
We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).
Together, we’ll change the world through water.
Join us and be part of the change !
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.



At TLG, we’re on a bold, pioneering journey towards 2030 - reshaping how we think, plan and operate so we can deliver our ten-year vision with agility and impact. Rooted in our conviction to see “Fulness of life for every child, no matter what struggles they face,” and mission to pioneer unique and relevant approaches for churches everywhere, we see technology as the accelerator that will turn vision into reality.
This is an exciting time to join the team. In response to the growing mental and emotional health needs of children and young people, TLG is exploring two major initiatives: Therapeutic Hubs in churches and schools, and a UK-wide Coaching Network that equips ministry leaders to work therapeutically with children and young people. Together, these initiatives strengthen the local church’s ability to connect with children and families and extend the reach of compassionate, evidence-informed support.
To make this possible, efficiencies and innovation must be at the forefront of how we work - streamlining processes, embedding digital solutions, and leveraging technology to unlock capacity and accelerate change. From utilising AI to build cross-team efficiencies, to rethinking operational models and championing a culture of continuous improvement, we’re committed to working smarter and more creatively to maximise our impact.
As Digital Solutions Manager you’ll shape the digital backbone that powers this mission - designing and delivering user-centred solutions across Dynamics 365, Power BI, and Power Automate, while overseeing data architecture and IT infrastructure. Anchoring a cloud-first, secure, privacy-conscious and data-informed approach, you’ll enable TLG to scale innovation across programmes and give our teams the tools to move fast with confidence.
If you’re a pioneer who loves collaborating across functions and turning complex needs into elegant, scalable tools that help churches connect with children and families, this is your invitation to accelerate TLG’s next chapter!
TLG is a Christian charity and, as a team, we want to bring our faith to the work we do; as such, we are recruiting an individual with a strong and vibrant Christian faith. We would welcome applications from candidates from diverse backgrounds to enable us to better reflect the needs of the communities we serve.
Hours: Part-time (0.8 FTE, 30 hours)
Closing Date: Sunday 1st February
Initial Interviews: Wednesday 4th / Thursday 5th February – Online
Final Interviews: Wednesday 11th February – at our National Support Centre in West Yorkshire
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Community Hub Manager
Based: Parcel Terrace, Derby
Salary: £18,579.60 (£15.88ph)
Hours: 22.5 hrs per week
This is an exciting opportunity for you to join the YMCA; a charity at the heart of the community in Derby and Derbyshire. We are committed to helping people at times of need, regardless of gender, race, ability or faith/belief. Our values to Protect, Trust, Hope and Persevere underpin all of our services across the county.
We’re looking for someone who is passionate about people and community—someone who thrives on creating welcoming spaces where everyone feels they belong. You’ll be driven by a genuine desire to make a difference, helping to bring YMCA Derbyshire’s vision of thriving individuals and communities to life. You’ll have a natural ability to connect with others, inspire your team, and build strong partnerships that help the Hub reach its full potential.
You’ll be a hands-on and proactive leader who can balance heart with head—just as comfortable supporting a person using our community pantry as you are managing budgets or ensuring we are compliant with Health and Safety.
Someone with a keen eye for detail, great organisational skills, and the confidence to make things happen. Above all, you’ll share our belief that everyone deserves the chance to flourish in body, mind, and spirit—and you’ll bring energy, empathy, and positivity to everything you do.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Purpose
The Marketing and Campaigns Manager is responsible for the delivery and implementation of the company’s marketing, campaigns and district event activity. You will lead on the planning and delivery of integrated marketing and engagement strategies and brand activations that enhance visibility, support our five-year business plan and strengthen stakeholder relationships. This role will require creativity, organisation, collaboration and a strong ability to deliver results.
Key Duties and Responsibilities
Campaigns, Content Creation and Management
- Schedule and manage the annual marketing calendar in line with company objectives.
- Develop tailored campaigns for audiences to drive member engagement, brand and district awareness.
- Plan, execute and optimize campaigns across digital and print channels.
- Develop campaign toolkits and templates to support member participation.
- Maintain accurate and timely content on the company’s websites and channels to reflect the brand values, activity and evolving reputation.
- Plan and update all social media accounts including but not limited to Meta and LinkedIn with responsibility for growth targets.
- Scope, manage, develop and distribute required marketing materials using digital and print platforms
- Actively collate and report on all aspects of marketing and communications for internal and external purposes and consider innovation/service improvements where appropriate.
- Set and monitor KPIs across campaigns and events for continuous improvement.
- Work with external agencies managing the creative process to deliver on time and in budget.
Brand and communications
- Assist in the planning and delivery of a new brand identity and brand proposition
- Maintain an accurate and relevant image library and logo library for communications purposes, with the ability to do necessary editing.
- Maintain accurate and up-to-date membership materials for use in member communications.
- Responsible for sourcing, designing and maintaining an up-to-date bank of corporate assets.
- Act as brand guardian for all corporate content and visual identity.
- Prepare and deliver executive communications on behalf of senior leaders as needed.
- Lead on presentations and meetings with member businesses as required.
- Support accurate recordkeeping of the contact database.
Event Planning and Delivery
- Lead the planning, delivery, promotion and evaluation of campaign focussed events.
- Oversee the annual events calendar across the company, ensuring they are in line with company objectives.
- Manage supplier and venue relationships, ensuring events are delivered on time and within budget.
- Collaborate across departments to ensure events align with wider business objectives and advise on requirements as needed.
- Ensure events meet company quality and branding standards.
- Lead on promotion of events and attendee engagement strategies.
- Monitor spend to ensure events remain within budget and collect post-event feedback for continuous improvement.
Person Specification
- Marketing experience gained through working in direct response, member marketing or similar, likely to require at least 5 years prior relevant experience.
- A flexible approach, professional outlook and positive attitude is essential.
- Ability to thrive in a fast-paced environment, with flexibility to manage changing priorities, with proven ability to adapt.
- Collaborative team member, able to work across teams with peers in other departments to help further projects
- Confident interpersonal and communication skills for face to face and remote interactions.
- Excellent copywriting skills along with an aptitude for proof reading.
- Experience having written copy and created content for social media
- Exceptional personal planning and organisational skills.
- Adept at independent working taking accountability for own workload and timely deliverables of work.
- Strong planning and time management/multi-tasking skills, with the ability to take the initiative and work independently with little supervision yet maintaining regular communication within the team.
- Ability to work to tight deadlines whilst caring to ensure a high standard of work quality.
- Demonstrable success leading multichannel campaigns.
- Proven experience managing and delivering events to high standards.
- Strong project management and organisational skills.
- Confident in managing stakeholders, suppliers and cross-functional teams.
- Proficient in Word, Excel, PowerPoint and CRM systems.
- Proficiency in digital marketing tools, not limited to Canva, Campaign Monitor and WordPress.
How to apply
To apply for this role, please send a maximum 1-page supporting statement and your CV.
Shortlisted candidates will be invited to interview no later than the w/c 02 March 2026. We will be reviewing applications as they come in and reserve the right to close the application early if appropriate.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re an award-winning charity running local learning centres in the heart of the communities where the young people we support live. Our centres provide a high-impact education programme which includes practical learning support, pastoral care, and motivational and confidence-building activities for young people aged 7-18. Our aim is to enable students from the least advantaged neighbourhoods to realise their ambitions and achieve their wonderful potential.
We are looking someone who will thrive in a varied and innovative role as a fixed-term Project Worker in the Adult and Family Learning team. You will be based at our Maryhill (Glasgow) centre with frequent travel to our centres in Govan and Craigmillar (Edinburgh). This is a role focused on how we can offer additional impactful support in the local communities in which our Scotland centres are based. The Adult and Family Learning team will work in close collaboration with colleagues at the Universities of Edinburgh and Glasgow.
The pilot will focus on supporting the parents, carers and families of young people accessing the centres, with the potential for this to extend to wider adults in the community. As a Project Worker you will deliver the programme and support the Adult and Family Learning Manager to plan and develop activities tailored according to and with an understanding of the different communities in which it will be offered.
Working with colleagues based at the three centres, you will provide a range of activities which will support parents and carers to support their children in their learning, develop their own skills and knowledge around employment and education, and provide a range of family learning activities to engage the whole family together.
As a charity with social mobility as its core objective, IntoUniversity is wholly committed to equality of opportunity. We work with families, children and young people from a diverse range of backgrounds, and we believe that our staff team should be similarly diverse and representative.
The more inclusive we are, the better our work will be, and we recognise that we have much more to do in this regard. We are committed to building a culture where students, staff and volunteers are valued for the unique people they are. We therefore encourage applications from candidates from as wide a range as possible of ethnic, cultural and social backgrounds. In particular, we actively and warmly welcome applications from Black, Asian and minority ethnic candidates, male candidates and candidates with a disability as they are currently under-represented within IntoUniversity.
Contract
Full-time, fixed term until 31 August 2026, with the potential for extension
Start date
February 2026
Working hours
Normal working hours: Mon and Thurs: 09:30-18:00 Tues, Weds, Fri: 09:00-17:30
Some out-of-hours work will be required from time to time. This is a new project and the team will be developing programmes for parents and carers, which may result, for example, in some workshops running during the evening for a set of period of time (with a later start on the day of the workshop).
Programme delivery staff are based at one of our IntoUniversity learning centres and work directly with young people and families on a regular basis. It is therefore not a hybrid role and is based full-time in our centres.
Salary
£28,250 per annum
Location
This role will be based at intoUniversity Maryhill with frequent travel to our centre in Govan and Craigmillar (Edinburgh).
Occasional travel out of your local area e.g. to London is also required, this may include overnight stays.
Annual leave
33 days (inc bank & public holidays)
+ 3 closure days (two in December and one in July) + additional length of service entitlement (one day per year of service, up to 5 days)
Staff benefits
- Employer pension contributions of 6% (and up to 8% after two years)
- Year round ‘early finish’ Fridays at 4.30pm
- Summer working hours (finish at 1pm on Fridays for six weeks in the summer)
- Employee Assistance Programme including access to medical and legal support
- Life Assurance scheme with AIG including SmartHealth service with access to 24/7 online GP appointments
- Interest-free new starter loans of up to £1,000
- Cycle to Work Scheme and Travelcard Loan Scheme
- Enhanced maternity, paternity, shared parental and adoption pay and sick pay allowances
- Staff in FOCUS – rewards, competitions and prizes across the year
IntoUniversity provides local learning centres where young people are inspired to achieve.



The client requests no contact from agencies or media sales.
This role is based at our Reading office, working 35 hours per week, Monday through to Friday. We value in-person collaboration with our teams and support hybrid working arrangements, we aim for colleagues to be on-site two days per week with the option to work from remotely for the remaining days offering flexibility to work in a way that’s best for you.
About the role
We are looking for a Data Selection Analyst to join our Customer Experience Data Team. As a Selections Analyst, you’ll play a key role in delivering accurate data selections to support fundraising and marketing communications. Through analysis you will help shape and enhance fundraising efforts, informing targeting and testing, ultimately influencing how we engage with and support our community of donors, volunteers and supporters.
In this role, you will work with the product teams to inform targeting in order ensure their communications reach the right audience and achieve the most effective results for Guide Dogs. You will analyse campaign performance and provide insightful recommendations to fundraising managers, helping them make informed decisions to maximise income opportunities. Your ability to present clear and actionable data analysis will be essential in driving the success of fundraising campaigns and contributing to the organisation's growth.
If you're passionate about using data to make a difference, we would love to hear from you.
Skills we are looking for
Significant knowledge and experience in SQL, Microsoft Excel and Power BI would be key to succeed in this position. Knowledge or working experience on statistical packages, preferably Apteco FastStats or equivalent is desirable but not essential.
This role demands comfort in collaborating effectively with cross-functional teams with potentially opposing objectives. Your ability to communicate clearly and concisely on aspects relating to complex technical to a non-technical audience will be essential. The team works in a demanding environment, where meeting deadline is key whilst balancing against ensuring high quality, accurate and compliant output.
No two people with sight loss are the same, and none of our people are either. So, we are proud to offer a range of person-centred benefits that can support each member of staff in ways that really mean something to them – and show them how much they mean to us. We offer a flexible benefits package, discounts and cashback scheme, a generous holiday allowance and matched contributory pension scheme to care for our people. You’ll also have the chance to be part of a passionate, values-driven team, and help make a real difference in the lives of people with sight loss.
The client requests no contact from agencies or media sales.
For more than 30 years, War Child has been driven by a single goal: to ensure a safe future for every child affected by war. We work in some of the world’s most challenging contexts, reaching children as quickly as possible when conflict breaks out and remaining long after the cameras have gone. Through protection, education, community support and advocacy, we help children heal, learn and rebuild their lives. One child caught up in conflict is one too many, and we exist to make sure they are never forgotten.
We are now seeking an Interim Director of Finance & IT (maternity cover) to join our Leadership Group at a pivotal moment for the organisation. Reporting directly to our CEO, this role is about continuity, momentum and leadership. You will take responsibility for two critical functions and play a central role in shaping how War Child UK is funded, governed and enabled to deliver impact, both independently and as part of the wider War Child Alliance.
This is a role for someone who wants their expertise to matter. You will lead our finance and IT functions, ensuring our systems, processes and data provide the clarity and confidence needed to make bold, informed decisions. Your insight into income, cost and performance will directly influence how we invest, grow and maximise our fundraising potential.
Alongside this, you will play a key role in long-term financial planning and cross-Alliance collaboration, helping to build robust frameworks that support sustainable growth and accountability. Working with fellow directors, you will help steward the organisation as a whole, ensuring War Child UK remains resilient, ambitious and ready to meet the scale of the need we exist to address.
You will be a qualified accountant with significant strategic and operational experience. While prior international development experience is not essential, you will need to demonstrate the ability to build trusted relationships across cultures and geographies. Experience in a complex, fundraising-led organisation will be highly advantageous.
We are keen to hear from both experienced directors and senior leaders who are ready to step into their first executive role. If you are motivated by purpose, thrive in complex environments and want your leadership to create real change, we would love to hear from you.
Tall Roots is acting as an employment agency partner to War Child UK. For an informal conversation about the role, please contact Mark Crowley at Tall Roots.
We are looking for someone who is all about people, purpose and making things happen.
Do you enjoy big goals, meaningful work and great conversations?
Do you love connecting with people and turning shared values into real action?
Do you want to make a real impact for young people, supporting them to thrive?
At 224 Youth Zone, we’re on a mission to change the future for young people in South Bristol. We need someone to lead the way in building a strong network of supporters who believe in that mission. You’ll quickly learn our story, meet the team, and understand the impact Youth Zones have. Then, you’ll get out there meeting individuals, businesses and community leaders across Bristol and beyond showing them how they can be part of something special. Our Founder Patron campaign is already underway, and you will play a key role in driving it forward in the lead up to our grand opening this year. You’ll build important relationships and secure long term support for 224 Youth Zone. When we open, your focus will shift to keeping those relationships strong, helping first time supporters become lifelong partners through thoughtful and creative engagement. You will also lead the way in growing our wider support base, finding new ways for businesses and individuals to get involved and give back.
The client requests no contact from agencies or media sales.
Membership Growth & Engagement Manager (Direct Debit Membership)
Job details:
- London (Hybrid / Field-based across Greater London)
- Fundraising & Membership Growth
- Fixed-term: 12 months with opportunity to renew, dependant on performance.
- Salary: £40,000
Who we are:
We want to create a world filled with wildlife, and we do this through pioneering community engagement and Rewilding Our Future. For us, rewilding is about rewilding people as well as rewilding nature, reconnecting communities to the natural world and restoring functional ecosystems through habitat restoration and species reintroductions.
From our work to reintroduce beavers to London for the first time in 400 years, to restoring river catchments with water voles, we focus on interventions that create real ecological change on the ground. We support landscape-scale recovery too, from bringing back iconic species such as white storks and working on wider habitat restoration across East Anglia.
The need
To grow Citizen Zoo sustainably, we need to grow our secure unrestricted income. Our monthly, direct debit membership currently brings in around £10k per year, and we’re aiming to grow this towards £60K per year within the first 12 months (or 1,000 equivalent members), through improved digital acquisition, better retention, and a strong on-the-ground recruitment presence across London.
Who you are
You are an adaptable, entrepreneurial fundraiser/marketer who loves turning public interest into long-term support. You are equally comfortable improving a digital join journey and writing supporter comms, and getting out in the field, setting up a stand at events, speaking to the public and signing people up to monthly direct debits. You thrive working independently, you’re confident working to targets, and you use data to learn fast and improve performance. You’re motivated by building something that compounds: a membership base that grows every month and funds rewilding for years to come.
The Team & The Role
We’re a not-for-profit social enterprise with a team who mostly work from home in London. You’ll work as part of this remote team from home, our shared desk spaces in central London, and out on the ground at events, partner venues and project sites across the city and beyond. You’ll work closely with delivery and communications colleagues to turn audiences (visitors, volunteers, event attendees, online supporters) into loyal members, and ensure members receive a positive, joined-up experience that retains them long term.
What you’ll do
You will own and deliver a data-led membership growth plan that increases acquisition, improves retention, and grows member value (including upgrades from £3 → £5/month over time). You’ll sharpen Citizen Zoo’s membership proposition so it clearly connects supporters to our impact, and you’ll turn that into campaigns and activity that consistently convert interest into monthly direct debits.
Digitally, you’ll create and optimise the online join journey (landing pages, forms and messaging) and run recruitment activity across email and social. You’ll work with agency partners to plan and launch Meta and/or Google campaigns, shape and iterate creative, manage a monthly marketing budget, and improve cost-per-join and conversion rates through ongoing performance monitoring.
For retention, you’ll build joined-up supporter journeys from welcome/onboarding through impact updates, renewal/retention thorough engagement and exclusive membership offerings, upgrade prompts and lapsed reactivation. You’ll use segmentation and insight to keep communications relevant, strengthen the member experience, and reduce churn.
On the ground, you’ll lead in-person recruitment across Greater London at events, fairs, community days and partner sites, setting up an effective stand, engaging the public, and signing people up to direct debit. You’ll keep improving the recruitment “kit” (scripts, FAQs, signage, QR codes and follow-up journeys) and coordinate volunteer/colleague support when needed.
Ideal candidates will also focus on lifetime value (LTV) of supporting members and as such be able to work towards an appropriate cost-per-acquisition target (CPA).
Minimum requirements
- Full UK driving licence (hard requirement), candidates will not be considered without one (please ensure you list this on your CV).
- Demonstrable experience growing income or supporters through membership, regular giving, direct marketing, subscriptions, fundraising, or performance marketing.
- Experience delivering campaigns across digital channels (email/social), and using data/insight to improve results.
- Confidence in communicating with the public, including proactively starting conversations and handling objections.
- Strong organisational skills and ability to manage multiple workstreams independently.
- Willingness to travel across Greater London and work occasional evenings/weekends (time off in lieu provided).
Preferred requirements
- Experience managing a membership scheme (acquisition + retention) with clear performance targets.
- Experience using a CRM or ticketing/membership platform (e.g., Hubspot, Salesforce, Spektrix, Tessitura or similar).
- Experience running or supporting face-to-face fundraising/membership recruitment at events.
- Experience managing external suppliers (design/print/digital) and working with paid social agencies.
- Understanding of GDPR-consistent supporter communications and supporter care best practice.
Success measures (first year)
In your first 12 months, success will look like building a repeatable membership growth engine that consistently brings in new direct debits through a combination of digital campaigns and in-person recruitment, while improving retention so income compounds over time.
You will be expected to help grow membership income from around £10k/year towards £60K/year, supported by clear monthly targets, a functioning reporting dashboard, and evidence-based optimisation of messaging, channels, and supporter journeys. You’ll also put in place a retention programme that reduces churn and increases lifetime value, so membership becomes a reliable, scalable source of unrestricted funding for Citizen Zoo’s rewilding work.
Working Hours
At Citizen Zoo we have standard working hours from 09:00–17:30, but team members can start earlier or later if agreed with your line manager. This role will require occasional evening and weekend work, particularly around events and recruitment opportunities, and this is given back as time off in lieu.
Location
Must be able to travel regularly across all of London, and across other parts of Greater London, to deliver events and recruitment activity.
Benefits
In return for your enthusiasm and expertise, we’ll reward you with a competitive salary and an enviable range of benefits including 24 days holiday a year (with the option to buy more days) that rises by one day per year of service after your initial 5 years at Citizen Zoo, as well as pension and life assurance.
Perks
Subsidised gym membership, social events and parties, and a day off for your birthday. We’re proud to offer progressive and flexible working practices designed to give you the work-life balance you need.
Application Timelines & Deadline
- Please submit your application by 23:59 on 15th Feb
- Review week: From 16th to 22nd Feb
- Invitation to Interview: by Friday 27th Feb
- Interviews: Friday 6th March