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About The Advocacy Project
We help people speak up and make decisions about their health, wellbeing and social care. We’re here to make sure people who are vulnerable because of their circumstance can understand their rights, make effective choices about their lives and voice their concerns.
Some of the ways we do this include:
·advocacy services that make sure people can express their wishes when decisions are being made about their care or wellbeing
·user involvement projects that help organisations improve what they offer by listening to people who use their services
·local Healthwatch services, which act as health and social care champions for the areas they serve and give people a direct channel to share their feedback
Our services are independent, confidential, and free to those receiving them. Together, our teams are standing up for essential rights and supporting people to have a say on the issues that matter to them.
About the role
You’ll provide a warm and professional presence and a welcoming space to everyone that contacts The Advocacy Project. You’ll interact regularly with senior managers from local government and the NHS, local councillors, charities, and people in need of our services. Some of those who use our services may be unwell or in desperate need of help. A calm, professional manner is therefore key. You’ll be proactive in finding ways to help people, whether through making a referral to our services or signposting to services provided by other organisations.
Key responsibilities
î Answer calls professionally and in line with our customer service standards
î Manage the info email box ensuring all queries are dealt with in a timely and professional manner.
î Listen to voicemails and take appropriate action
î Refer queries about existing referrals to the appropriate advocate or service manager proactively. Where appropriate chase to ensure that the advocate or manager has continued to work on the case
î Make referrals to our own service using the web form which helps you enter relevant information into our Case Management System
î Maintain a list of services provided by other organisations so that you can signpost people if they need a service that we do not offer
î Upload reports received from external agencies into our Case Management System
î Act with care and attention in line with our data protect and confidentiality policies; you’ll be dealing with sensitive personal data
î Follow a simple flowchart; remain alert to potential safeguarding situations where prompt action needs to be taken to keep people safe
î Call the Duty Advocate and request assistance on complex cases
î Raise potential issues and problems with your manager at the earliest possible opportunity
General responsibilities
î Participate in team meetings and training
î Participate in personal, team and organisational development
î Contribute to monitoring reports
î Keep to our policies, including health & safety, safeguarding and risk regulations
î Work to our mission, vision, and values
î Carry out other projects and tasks as needed
Person specification
We welcome applications from people with transferrable skills and qualities, and people with diverse employment histories and personal backgrounds.
Essential qualities and attributes:
î Aligned to our values – voice, rights, and choice
î Calm empathetic professional manner
î Shows professional curiosity – no stone unturned when trying to find the root cause of issues that individuals face
î Proactive and responsive
î Committed to high quality work
î Team player
î Experience of customer care or helplines, including handling telephone calls
î Good knowledge of IT – Microsoft Office and other databases
î Experience of data entry
î Experience of working to customer service standards
Desirable knowledge, experience and qualifications:
î Ideally you have worked in health and social care. Experience of working in consumer organisations such as a utility company would also be beneficial
î Good understanding of advocacy
Benefits of working for us
We’re committed to providing an empowering, flexible and supportive working environment for all our staff.
Our employee benefits include 30 days annual leave (including up to 3 days between Christmas and New Year), participation in a pension scheme with 6% employer contribution, access to a free confidential counselling service, and an interest-free travel/bike loan.
All our staff are supported to learn and develop in a variety of ways, including a monthly lecture series where we invite sector experts to talk to our staff on topical issues.
We are a Disability Confident and Mindful Employer.
We help people speak up and make decisions about their health, wellbeing and social care.



The client requests no contact from agencies or media sales.
Our Company
Keychange is a charity with care and supported housing communities across England, we are a charity based on Christian values and not only do we support those who live and work with us, but we also do what we can to support the wider community. We provide a warm, welcoming and fun environment to work in, with amazing teams across all our communities. We are an inclusive company who is welcoming of all faiths or non-faiths.
Why Work For Us
The Role
We are looking for a strong leader for the role of Registered Manager at Erith House care community, based in Torquay. The person in this role will be responsible for the overall management within the community and creating a healthy team culture. The successful candidate will be responsible for ensuring person centred care is delivered in the home, the financial budget, management and leadership of staff including training, to understand the expectations set by Keychange and the CQC.
As Registered Manager, you’ll be the heart and soul of Erith House – leading a team to deliver outstanding, person-centred care. You’ll be responsible for:
Essential Skills
Desirable Skills
How to Apply
Please submit a cover letter clearly addressing the essential and desirable criteria and an up-to-date CV focused on relevant experience. Applications without a cover letter will not be considered.
For your cover letter, we'd love for you to address the following questions:
While we appreciate the role of AI in work and in life, we want to get to know you as an individual, so please do not use AI to write your application. We’d rather read something that speaks from the heart of who you are, that’s far more valuable to us than the perfectly crafted application written by AI.
Recruitment Timeline
All applicants need to be able to evidence the right to work in the UK. At this time we are not able to offer sponsorship for this position.
To focus on developing and encouraging community for vulnerable adults by seeking to address the risks in society of increased loneliness.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Blenheim Palace professionalised its fundraising in 2024, and has already been successful in fundraising from HNWIs, Trusts & Foundations, corporate partners and our wider visitors.
It is one of the best possible locations for fundraising in the UK and is full of potential.
As this area continues to grow, we are now looking for a talented Trusts & Foundations Officer to play a key role in that success. This is an exciting opportunity to join a small but high-performing team and help secure vital support for one of the UK’s most iconic heritage sites, building strong funder relationships and developing compelling cases for support that deliver real impact.
We are looking for someone who can bring the right skills and mindset to the role. You might not meet all the criteria, and that’s okay, transferable skills and experience are highly valued.
About Us:
At Blenheim and Pye, we believe our people are at the heart of everything we do, and we are committed to helping every individual thrive. Our Promise is simple: to support you to Grow, Give, and Belong.
We help you Grow by nurturing your talents, championing your wellbeing, and creating opportunities for you to develop.
We encourage you to Give by contributing to meaningful work, supporting the wider community, and collaborating with others to achieve our shared goals.
And we want you to truly Belong by being part of something special, knowing that you matter, your voice is heard, and you are an important part of our journey.
Together, this is what makes Blenheim and Pye a place where people can flourish and make a real difference.
The client requests no contact from agencies or media sales.
Join For Baby’s Sake in creating safer, healthier futures for babies and families.
We are looking for a compassionate and skilled Therapeutic Practitioner to deliver For Baby’s Sake across the North East of England. This is a home-based role with hybrid working, and applicants must be based in the region and able to travel to deliver a blend of online and face-to-face sessions. This is a meaningful opportunity to support families as they make lasting change during one of the most important stages of life.
For Baby’s Sake is an innovative, therapeutic, trauma-informed programme that works to break the cycle of domestic abuse, starting in pregnancy, to give babies the best possible start in life. We work individually with co-parents, keeping the baby at the centre, and using a therapeutic, recovery-focused framework to address the impact of domestic abuse with care, compassion, and respect. The programme supports parents to explore unresolved and often complex childhood trauma, change harmful patterns of behaviour, and create a home environment in which children can thrive. Our attachment-focused parenting approach helps babies and children feel safe, secure, and connected with parents who are emotionally available and attuned to their needs.
The programme begins during pregnancy, when motivation for change can be strongest. Both parents must want to co-parent their unborn baby, although they do not need to be in a relationship with one another. We can work with families until their baby reaches the age of two, reflecting the importance of this period in child development research.
The For Baby’s Sake Trust multi-disciplinary team is made up of trained therapeutic practitioners who build trusting, respectful relationships and create conditions for meaningful therapeutic change. This work supports co-parents to understand the impact of their own early experiences on their parenting and relationships, and to move towards safer, healthier family lives. To thrive in this role, you will have the skills to build therapeutic relationships, experience of safeguarding children and adults, knowledge of infant development, and a deep understanding of domestic abuse, attachment, and the effects of unresolved trauma.
Trauma-informed practice is at the heart of For Baby’s Sake. We have achieved Silver Accreditation for Trauma-Informed Practice with One Small Thing. We understand that trauma can shape an individual’s neurological, biological, psychological, and social development, and we are committed to responding in ways that are thoughtful, compassionate, and rooted in hope. In this role, you will help support the continued development of the programme while upholding the ethos, values, and integrity of The For Baby’s Sake Trust.
This is a full-time, permanent position. Full details, including the job description, person specification, and background briefing information, can be found in the relevant attachments. Occasional travel to locations across the UK will be required.
At The For Baby’s Sake Trust, we care about the wellbeing of our staff as well as the families we support. We offer flexible working arrangements, rest and reflect days, clinical supervision, and access to an Employee Assistance Programme.
If this opportunity feels like the right fit for you, we'd love to hear from you.
To apply, please submit your application form and an up-to-date CV via the 'Apply' button by midnight on 29 June 2026.
After submitting your application, you will receive an Equal Opportunities Monitoring Form. Completion of this form is voluntary, confidential, and separate from the selection process.
Interviews for the Therapeutic Practitioner role are scheduled to take place on 10 July 2026.
You can find further information about The For Baby’s Sake Trust on our website.
ABOUT THE PASSAGE
Our vision is of a society where homelessness no longer exists, and everyone has a place to call home.
The Passage is based in the heart of Westminster, providing practical support and a wide range of services to help transform the lives of people who are, or are at risk of, street homelessness.
We are guided by our Vincentian values and offer our clients resources and solutions to prevent or end their homelessness for good, including routes to employment, benefits, and stable accommodation.
Our current 3-year strategy ‘The Art of The Possible’, outlines the innovative approach we will be taking over the next 3 years building on a foundation of collaboration and focusing on three goals: preventing, convening and sustaining.The Passage is in a secure and financially stable position and is viewed by central, regional and local government as a key strategic partner.
JOB PURPOSE
As a member of the Senior Leadership Team, and reporting directly to the CEO, this role is of critical importance in supporting The Passage to achieve its vision and mission.
The Executive Assistant provides dedicated support to the Chief Executive and Senior Leadership Team, with key tasks including action tracking, minute taking, developing resources and materials for events, diary management and regularly being the first point of contact for individuals and organisations seeking to liaise with the CEO/Senior Leadership Team. We expect the post holder will have excellent relationship management skills, sound experience of using Office 365 products, strong organisational skills and the ability to support the smooth running of the Executive Team and governance functions.
The post holder will facilitate effective governance support systems, including organising meetings and supporting Trustees and Committee members to fulfil their roles where needed. They will also have excellent professional standards of confidentiality and discretion in all areas of work, including assisting and supporting high profile events at The Passage.
MAIN DUTIES
Support the effective governance systems of The Passage Group (P2000, Passage Housing Services and Passage Trading Services) by ensuring effective Trustee and Committee member recruitment, induction and continued professional development.
Support each Chair of Board with the implementation and ongoing review of a skills matrix system.
Act as the first point of contact for external bodies and individuals who wish to communicate with the Chief Executive, ensuring that the organisation is professionally represented and seen as accessible and responsive.
Liaise with Board members, teams and external organisations as necessary to facilitate the work of the Senior Leadership Team.
Assist the Chief Executive and Senior Leadership Team to project manage specific pieces of work and assist with the relationship management of key stakeholders.
Maintain professional standards of confidentiality and discretion in all areas of work.
Develop and manage systems that provide effective support for the Chief Executive and Senior Leadership Team, including diary management, scheduling and servicing meetings, project planning and monitoring communications.
Assist in producing resources and other materials for the Senior Leadership Team as required.
Assist and support the CEO and Senior Leadership Team with the management and running of high-profile events as required.
Provide administrative support to Senior Leadership Team, Board and all Governance Committees including the production of annual governance meeting schedules, correspondence and minutes, and compiling and circulating papers.
Maintain an up to date and accessible filing system for the Chief Executive and ensure that all information is stored in an accessible manner on SharePoint, adhering to data protection requirements.
Arrange meetings for the Chief Executive providing links with those involved and preparing hospitality, papers, and all practical arrangements.
GENERAL RESPONSIBILITIES
In conjunction with your Line Manager, continuously develop the role to ensure that all tasks are being undertaken in an effective and appropriate manner which meets the strategic aims and objectives of The Passage.
Participate in internal/external meetings as required, and attend training events, conferences and other functions as necessary.
Participate in regular supervision, annual appraisal and identifying individual professional and personal development and training needs.
Ensure that all The Passage policies and procedures are being adhered to, particularly those relating to Health and Safety, Code of Practice and Confidentiality.
Contribute to the effective implementation of The Passage’s Diversity and Equality Policy as it affects both The Passage and its work with vulnerable adults.
Undertake your role in a professional manner at all times to maintain a high-quality standard of work in accordance with the aims, values and ethos of The Passage.
Undertake any other duties that may be required which are commensurate with the role.
Note: The details contained in this Job Description summarise the main expectations of the role at the date it was prepared. It should be understood that the nature of individual roles will evolve and change as service, service users and commissioner needs change. Consequently The Passage will review and revise this Job Description as required in consultation with post holders.
Person Specification: Executive Assistant
The person speification sets out the essential abilities and qualities that will be used in the selection criteria for this post.When completing your application form, please address criteria E1 to E6 and K1 to K4 demonstrating your experience and knowledge, giving evidence of your experience and abilities.
EXPERIENCE
E1 Experience of working as an Executive Assistant or equivalent senior support in a similar context.
E2 Experience of devising and maintaining governance support systems (recruitment, induction, training and development and skills audit support).
E3 Experience of administering effective governance cycles; including minutes, action tracking and preparation of papers.
E4 Experience of diary management, inbox management and stakeholder coordination.
E5 Experience supporting strategic projects, programmes, or organisational planning.
E6 Excellent communication skills, with ability to build and maintain effective relationships with a range of diverse stakeholders, both internal and external.
KNOWLEDGE
K1 Knowledge of Office 365 products and project tracking tools.
K2Enhanced knowledge of governance and committee structures within a charitable organisation.
K3Knowledge of GDPR and Charity Commission guidelines for good governance.
K4Knowledge and experience of working as part of a senior leadership team or similar.
The client requests no contact from agencies or media sales.
We stand with individuals facing addiction - not as outsiders, but as a community rooted in peer support, lived experience, and human connection.
As Operations Manager (OM), you’ll lead safe, high‑quality services, guide a committed frontline team, ensure compliance, strengthen partnerships, and drive performance across all operations; keeping our work moving from outreach and hotspot engagement to groups, community stalls, and the everyday moments where trust is built. As part of BUBIC’s commitment to meeting people where they are, the post holder will also share night‑outreach duties with the Team Leader, working one evening per week (5pm-midnight, typically Wednesday or Friday) to reach those most visible and vulnerable at night, enabling early intervention, safer engagement, and stronger pathways into support. If you want your skills to fuel transformation and strengthen a community from within, this role gives you the platform to do exactly that.
In addition, this role is pivotal in delivering BUBIC’s Strategic Plan, driving business development, staff development, service expansion, and organisational governance:
Business Development Contribution
The OM strengthens partnerships, supports funding strategy, provides operational evidence for bids, and contributes to growth initiatives such as pop-up BUBIC models and harm reduction bus feasibility.
Staff Development
The OM leads one to ones for the core staff and team leader, providing reflective practice, training, and wellbeing activities, and supports workforce planning aligned to strategic priorities.
Service Development
The OM oversees safe, high-quality delivery of outreach, groups, dual diagnosis support, Gateway training, and pilots’ new services including outings, life-skills programmes, and community presence initiatives.
Governance & Profile
Working with the CEO, the OM ensures oversight of compliance, safeguarding, GDPR, reporting to Board and sub-groups, and contributes to annual accounts, supports AGM delivery, and strengthens organisational visibility through external representation
We recognise that AI tools can be helpful, but please ensure your application reflects your own experience and motivations and is accurate and personalised. If you know someone who may be
interested in the role, we would be grateful if you shared this information pack with them.
BUBIC stands with individuals facing addiction - not as outsiders, but as a community rooted in peer support, lived experience, and human connection


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Movement Support Coordinator
Salary: £48,396-£55,644 pa + benefits (We normally offer a starting salary at the start of the range)
Based: Islington, London – hybrid working
Closing date: 9am on 2nd July 2026
Location: Islington, London. We aim to create an environment where everyone can contribute to the best of their abilities. Our hybrid working approach brings together the benefits of both office-based and remote working in an inclusive way. For this role, you’ll be expected to work from our Islington office at least 40% of the time each week. Reasonable adjustments will be made to support individual needs.
Greenpeace UK is an independent national/regional organisation within the global Greenpeace campaigning network, which acts to change attitudes and behaviour, to protect and conserve the environment and to promote peace. The global network of Greenpeace organisations comprises 26 independent national/regional Greenpeace organisations with presence in over 55 countries across Europe, Africa, the Americas, Asia and the Pacific, as well as a coordinating and supporting organisation, Greenpeace International.
The Movement Support Coordinator at Greenpeace UK plays a key role in strengthening relationships with grassroots movements and community organisations working on climate and social justice issues. Based within the Allyship Team, the post focuses on building collective power by supporting frontline groups, managing community resources, and embedding solidarity practices across the organisation.
A central responsibility is overseeing the Open Workshop Community Space -our hub for movement organising. This includes coordinating bookings, maintaining a welcoming and accessible environment, managing volunteers and freelancers, and expanding the space’s reach through outreach, events, and strategic development. The role also involves fostering strong relationships with grassroots organisers.
The coordinator will help deliver the Movement Support Fund, supporting the fair distribution of micro-grants to grassroots groups, monitoring impact, and assisting with fundraising resources. The ideal candidate will have experience in community organising, volunteer management, event facilitation, and relationship-building with grassroots or marginalised communities, whether through work, volunteer opportunities or activism. Strong communication, project management, and collaboration skills are essential, alongside a commitment to anti-oppression, solidarity, and climate or social justice activism.
You will achieve this by:
Managing the Open Workshop Community Space
Supporting the Allyship Lead to manage the Movement Support Fund
Provide Internal communications to Greenpeace UK staff
We give you:
You’ll be encouraged to develop both personally and professionally, taking advantage of the wide range of learning and development opportunities available to our staff. We offer great benefits such as a generous pension scheme, subsidised lunches, free yoga and a wealth of well-being resources, just to name a few. Take a look at our Work for Greenpeace pages to find out more about what it’s like to work for us and why you should apply.
Our commitment to diversity:
We acknowledge that people from certain backgrounds are under-represented in environmental and campaigning organisations and we’re committed to doing what we can to correct this.
One of our Anti Racism Plan objectives is to proactively achieve stronger representation of people of colour, particularly within leadership positions, and we have recently published ambitious race representation targets.
To Apply
For further information including the job description, please download the applicant information pack. Please ensure to save this file to your computer for future reference. Once the job listing has closed you will no longer be able to access it online.
We recommend taking a look at this document that contains top tips for filling out your application, complied by our recruitment team.
If you have any questions, please email us. Please note that this email address is only for information. All applications have to be filled out on the website and cannot be submitted via email.
Greenpeace UK is an inclusive and diversity-friendly employer. We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds and do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age or any other category protected by law
Closing date: 2nd July 2026 at 9am.
Job Title: Door to Door Regional Manager (Direct Dialogue, London)
Location: Shelter Head Office, 88 Old Street, London, EC1V 9HU
Contract type: Permanent
Salary: £35,581.75 (plus £5,023.71 of London Weighting)
Hours: 35 per week (pro-rata if part time)
Closing Date: Weds 24th June at 11:30pm
Are you an experienced fundraising leader with a strong track record in direct dialogue and people management? Then join Shelter as a Door to Door Regional Manager (Direct Dialogue, London) and play a key role in growing our London region, leading high-performing teams and helping us deliver quality fundraising that powers our fight for home.
This is an exciting opportunity to combine leadership, performance management and supporter-focused fundraising in a role that directly supports Shelter’s mission to defend the right to a safe home.
About the role
This role sits within Shelter’s in-house Direct Dialogue team, which operates face-to-face and door-to-door fundraising teams across London, Manchester and Scotland. As Door-to-Door Regional Manager, you’ll help drive the ongoing growth and performance of the London region while ensuring high standards in fundraising practice, compliance and people management.
You’ll be responsible for recruiting, training and developing fundraising staff, managing regional performance against financial and non-financial targets, and ensuring strong reporting, planning and risk management.
You’ll also work closely with internal stakeholders and external partners to secure quality sites, maintain effective operations and support long-term regional success.
This is a fantastic opportunity for a motivated manager who enjoys leading from the front, building capable teams and using insight, coaching and operational discipline to deliver results. You’ll have the chance to shape regional performance, support individual development and contribute to a fundraising programme that brings in most of Shelter’s new regular giving supporters.
About you
You’ll bring experience of managing Direct Dialogue teams, along with a proven ability to deliver against income targets and lead people effectively. You’ll be confident setting standards, improving performance and creating an environment where individuals can develop and succeed.
You’ll also be a persuasive and collaborative communicator who can build strong relationships with colleagues, agencies and external partners. With a proactive mindset and a genuine commitment to excellent supporter care, you’ll be comfortable challenging the status quo, making sound decisions and balancing operational detail with wider strategic goals.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a broad range of benefits, including 30 days’ annual leave, enhanced family-friendly policies, a competitive pension scheme and interest-free travel loans. Employees also have access to flexible working, salary sacrifice schemes and an employee assistance programme.
About the team
The in-house Direct Dialogue team was established in 2004 and currently operates face-to-face and door-to-door teams across London, Manchester and Scotland. The team focuses on delivering high-quality new supporters, and direct dialogue fundraising generates around 85% of Shelter’s new regular giving supporters.
You’ll join a committed and supportive team that cares deeply about quality, development and impact. It’s a great opportunity to lead talented fundraisers, work cross-functionally with colleagues across operations, training, insight and data, and help strengthen one of Shelter’s most important fundraising channels.
How to apply
Please click ‘Apply for Job’ below. You are required to submit your work, education history and a supporting statement. Please provide specific examples of how you meet the criteria in the ‘About you’ section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses:
Any applications submitted without a supporting statement or work and education history won’t be considered.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter.
We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone’s business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Who we are
Housing Matters (Bristol), is a specialist housing advice, support and advocacy charity in Bristol. We are a small team of 12, with 7 Housing Advisers currently on the team.
We believe quality housing is a human right. We’re here to give anyone in and around Bristol the knowledge and support they need to live in safe, secure homes. We work tirelessly with clients, offering both brief guidance, holistic support and long-term casework. We amplify clients’ voices to influence housing policy and empower people to fight for the home they deserve.
Role Summary
You will provide specialised housing advice, support and advocacy on a range of issues including landlord and tenant disputes, homelessness, housing related benefits and rehousing. As well as providing legal advice, you will offer the support and encouragement needed to motivate and empower clients to resolve their own housing issues.
About you
We are looking for an experienced individual to join our team. The ideal candidate will align with our vision, mission and values and be able to demonstrate this effectively through their attitude and approach to work. The post-holder is required to be self-motivated with strong communication and organisation skills, able to work as part of a team and manage their own workload.
We’re keen to have a staff team which is representative of the community we serve and also welcome applications from people with life experience of housing and homelessness issues to help us to shape and develop our service.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our Purpose
Unlocking Potential is the charity that supports schools and communities to ensure no child or family struggles alone with their social, emotional and mental health needs. We provide flexible, over-time, multi-disciplinary therapeutic support that meets children and families where they are, and enables them to feel safe, understood and the best version of themselves.
Our Vision
Everyone feels supported, equipped and able to achieve their potential.
Our Mission
Our mission is to provide tailored therapeutic support to more children, while training the practitioners of the future to build holistic, resilient social systems that equip children and their families with the confidence, tools, and skills to thrive at school and within their communities.
Values
Our Family Support Programme
We launched our Family Support Programme in September 2025, initially as a three year pilot working with families across Wandsworth, with aims to be able to expand and continue the service beyond this. This service offers flexible, relationship-based support to families facing a range of challenges, helping them navigate systems, strengthen protective factors, and improve outcomes for children. Operating across extended hours, the service is accessible and responsive, with a strong focus on early intervention, collaboration, and building trust with families.
About the role
We are looking for a skilled and compassionate Family Support Worker to join our new Family Support Service, supporting families initially across our partner schools in Wandsworth (with the aim of expanding the service beyond this over time).
This is a unique opportunity to be part of an innovative early help service from the outset, working within a small, dynamic team to make a tangible difference to the lives of children and their families. As a Family Support Worker, you will deliver flexible, hands-on, and therapeutically minded support to families facing multiple and complex challenges.
You will build trusted relationships through home visits, school meetings, and practical support - empowering parents and carers to strengthen routines, manage behaviour, improve attendance, and access services. Your role will be guided by detailed needs assessments and focused on achieving meaningful outcomes with each family.
Working closely with schools, health and social care professionals, and other local partners, you will contribute to effective, joined-up support for families. Using a restorative approach, you will help build resilience and give families the tools they need to make informed decisions and sustain positive change.
This role is ideally suited to someone with experience working in early help, family support, or community-based roles. You will be confident working independently in family homes, committed to safeguarding, and motivated by making a real difference in children’s lives. You'll also benefit from high-quality supervision, therapeutic reflective practice, and a supportive team culture that values learning, collaboration and compassion.
Other Information:
Example Benefits:
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for someone who is excited to support young refugees from 11 – 25 yrs. old living in Croydon. Young refugees have a unique and complex lived experience and need a range of different support that should be tailored to their needs. We deliver trauma informed, relational and humanistic mental health interventions and to help young refugees navigate their experiences in a new life and environment and to build their resilience and ability to use mental health resources and tools to gain insight into their emotions, feelings and behaviours. We are looking for someone with experience of working with young refugees or a passion to develop work with this client group and champions their needs in a complex life.
For all posts you need to have a mental health qualification and at least two years’ experience of working with young people. We are also looking for people with an open and flexible attitude; excellent engagement skills and a passion for working with children and young people around mental health.
Responsibilities include offering a flexible range of short-term and longer-term mental health interventions to children and young people aged 11-25 including individual and group-based support; workshops; crisis support; mental health themed activities. The posts have scope and opportunity for developing new initiatives and ways of working to support young people’s mental health across South London.
All posts are fully office based and will require flexible working across service areas and interventions and will involve regular evening and weekend work to meet the needs of young people.
Please READ the full Job Description and Person Specification for this role is included in this pack.
Applying for the Posts
You will be redirected to our website for the Job Description and Person Specification.
To be considered for the position, the Application Form and the Equality & Diversity Monitoring Form need to be completed and return to the email address on the Application Form by midnight on Sunday 22nd June 2026.
We understand some candidates may want to use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we also want to learn more about the authentic you, so please ensure that your application reflects your own skills, knowledge and experiences wherever possible. In the spirit of transparency - we also ask that you indicate if you have used AI in your application.
Decisions about who to invite for interview will be based on how well someone demonstrates that they meet the person specification for the specific post, so please make sure you complete the application form fully and accurately, giving evidence of how you meet each point in the person specification and indicating your relevant knowledge, skills and experience. Please note that CVs will not be considered.
Email applicants will receive a confirmation of receipt and shortlisted candidates will be contacted as soon as possible.
*We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Off the Record was founded in 1994 to provide free, independent and professional counselling for 14 – 25 year olds in the Croydon area
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This role requires that you are resident and have the right to work in the UK.
About NEON
NEON is a not-for-profit organisation that exists to help social justice movements win. We build capacity and infrastructure to accelerate the transition to a new economy. We work across a wide range of progressive issues including climate, housing, healthcare and migration. Across our three hubs (movement building, communications and operations) we support a network of over 1000 movement organisations working towards political and social justice in the UK.
This role is anchored within NEON’s Comms Hub. Established 10 years ago, the Comms Hub is a powerful, effective, pillar of the UK’s progressive communications infrastructure. The Hub convenes, networks, and books progressive spokespeople into the media at scale (averaging 1,500-2,000 media bookings a year), produces clear, usable tested messaging guidance that cuts through, and trains comms professionals (around 500 people annually). Our team serves as a go-to resource for strategic comms advice and planning, and crisis-comms support for groups across the progressive movement. NEON’s Comms Hub is relied on by a wide-range of organisations: from grassroots campaigners to expert insiders. The Comms Hub has five programmes, and Digital will be the sixth programme.
Read more about the structure of the Comms Hub here, before applying.
Purpose of this role
The Head of Digital is an exciting new role at NEON. This role will be responsible for designing and running a flagship new digital programme, that will sit at the heart of NEON’s Communications Hub. The aim of the digital programme will be to help connect, strengthen and scale the UK’s progressive digital comms infrastructure.
Right now, progressive movements are losing the "air game" to far-right voices who are effectively using podcasts, social media, new media platforms and smart, aggressive, experimental digital strategies to dominate and shape national debates.
Working closely with our experienced Comms Hub team, and our trusted networks, this role is a unique opportunity to be part of building the digital comms networks, skills and strategies progressive movements need to take on the rising far right – and win.
At NEON, that would mean: convening and co-ordinating communities of digital comms experts, creators, editors and strategists; designing and delivering effective targeted digital skills training that will build capacity and confidence; supporting our 24/7 spokesperson and media booking team by setting up effective clipping and distribution programmes; and identifying opportunities to collaborate with our partners to run high-impact reactive digital strategies that shift the conversation.
What you’ll be doing:
The successful candidate will play an active role in shaping the strategy and focus of this programme, as well as the sequencing of the roll out of key workstreams. However, this role is likely to be anchored around the following key responsibilities. In this role, you will:
Lead the strategy development and delivery of the new digital comms programme, alongside the Co-Directors of the Comms Hub.
Set up and manage a supportive, reactive social media unit within our existing Spokesperson Network, with the support of our Media and Messaging teams. This unit will clip interviews and create original content for our established network of spokespeople, and help to secure bookings in new digital-first media outlets.
Work closely with the whole Comms Hub team, to design and convene a powerful co-ordinated network of progressive creators and influencers. Built from our existing spokesperson pool, as well as new networks, members of this digital creator network will be individuals with the backing of social movements and the reach, potential and positioning to shape the national debate. Together with the Heads of Messaging, Training and Media, you will help to provide this network with hands-on training and strategy support, evidence-based messaging, and traditional and new media booking opportunities.
Design and oversee a strategic, effective suite of digital training offers, designed to upskill influential progressive spokespeople, movements and groups, at scale. This will include shaping our existing training programmes, as well as designing and developing new offers. This could include: a half-day follow-up to our flagship 3-day spokesperson training, a one-day digital strategy training for comms teams within our networks, and shaping our bespoke, issue-specific and crisis-focused trainings to support groups dealing with online-hate or abuse. This workstream will be supported by our Head of Training, relevant Comms Hub team members and delivered with the support of external consultant trainers.
Identify opportunities to trial and run effective digital ‘experiments’ with partners and movement groups within the Comms Hub. For example, this could look like collaborating with a network of migrants-rights groups to create co-ordinated digital content to push-back against a far-right attack at a moment of ‘whirlwind’. Or spotting an opportunity to work with the Head of Messaging to trial a new AI-driven platform to A/B test messaging in targeted ads during a movement campaign on wealth taxes.
Set up a network of consultants to support and deliver the core programme workstreams including: freelance videographers, editors, digital strategists and trainers.
Provide on-going 1:1 support to our spokespeople and allied organisations, particularly during moments of crisis and ‘whirl-wind’.
Provide regular insights to our partners on the digital trends shaping public opinion and national discourse.
Play an active role in the wider Comms Hub strategy and day-to-day operations, including attending our weekly strategy meetings, feeding into key messaging and narrative development projects, and supporting delivery across the hub.
Oversee and the digital programme’s finances and budget on a month-to-month basis, and the programmes’ Fundraising Strategy, with the support of the Co-Directors of Comms and the Head of Fundraising.
Play an active part in the wider NEON team, contributing to organisation-wide plans.
Who you are:
You will be someone with:
5–10 years’ experience in digital comms, including developing and deploying a strategy for multi-year multi-project programmes of work
A track record of creating innovative, high-impact digital campaigns and content that push forward a progressive agenda
Hands-on experience of creating shareable and persuasive video and digital content, campaigns and strategies that cut through, reache new audiences at scale, mobilise movements and persuade new audiences of progressive ideas
A strong understanding of digital media, and a natural enthusiasm for tracking and responding to new trends in a fast-changing digital media landscape
Someone who enjoys piloting new approaches, experimenting with new techniques and quickly jumping on opportunities to tell compelling progressive stories online.
Experience developing the tone, positioning and personal brand of an organisation, spokesperson or individual online.
A strong understanding of the news agenda – you’ll enjoy being plugged in to how online conversations are changing, and be able to quickly jump on opportunities to tell a compelling alternative progressive story.
Experience collaborating with creators, influencers, and a range of partners to deliver creative, hard-hitting campaigns, grow reach, drive action and really change minds
A strong understanding of different audience types, and experience adapting messaging and using digital testing methods to assess impact and improve performance.
Experience designing and running effective, inclusive training for diverse groups of people, with the ability to help others land powerful, shareable content too.
Politically aware and motivated by progressive causes, with a commitment to centring anti-oppression in your work and helping ensure people — especially those from marginalised backgrounds — stay safe online and get their voices heard.
Excellent team-working and relationship-building skills, with experience building networks, making connections and working across differences.
Experience of fundraising, including building and maintaining funder relationships and making a compelling case for projects to a range of stakeholders.
We know that people from certain backgrounds and identities are often excluded in progressive movements and we’re committed to doing what we can to correct this.
So:
We particularly welcome applications from marginalised groups, especially people of colour and other ethnic minorities, people who identify as LGBTQIA, Disabled people and those who identify as working class or have done so in the past.
We know the work goes way beyond "diversity", it's about making the space inclusive too. So we are continuously working on that at NEON. So far this includes tangible things like a flexible work policy so people have genuine flexibility around where and when they work and a 28 hour week as standard; a gender-neutral parenting/leave policy, an anti-oppression strategy which is held at senior level given how important it is to the organisation. It also includes the day-to-day work of creating psychological safety for everyone at NEON and celebrating the wisdom of black, indigenous, queer, Disabled and other cultures in the way we work and behave
There are no formal education requirements for this role. As long as you can show us you have the skills we don’t mind where you got them from! Also important to us is your potential to learn and grow in the role so even if you don’t have 100% of the skills listed we want to hear from you.
Dates:
Application deadline: 28th June 2026, 11.59pm
Interview dates: First round of interviews: 8th & 9th July 2026, second round of interviews: 14th July 2026
Please visit our website for more details and to apply.
The client requests no contact from agencies or media sales.