Information management jobs

Location:

• Charlestown Youth Centre [x1 position] - Southdown Cres, Manchester M9 7DQ
• Partington Youth Centre [x1 position] - 118 Moss Ln, Partington, Manchester M31 4FA
• Norbrook Youth Centre [x1 position] - Bordley Walk Wythenshawe Manchester M23 0AR

Contract: Permanent, Part-Time

Hours: 17.5 hours per week, worked flexibly to meet the needs-led nature of the programme. The role is primarily evenings typically across 3–4 days, with occasional weekend work.

Salay/Grade: Grades 4–5 FTE £26,403 - £32,061, pro-rata. Actual £12,453 - £15,122, dependent on qualifications and experience, for 17.5 hours/week plus 5% employer pension. 

Annual Leave: 25 days plus Bank Holidays (pro-rata)

Join Greater Manchester Youth Federation (GMYF)—a long-established charity running vibrant youth centres across Greater Manchester. We’re dedicated to raising aspirations and creating opportunities for young people, especially those facing disadvantage, through exciting activities, outreach, and outdoor adventures. Our approach champions youth voice, inclusion, and building confidence and resilience. We offer outdoor education, including residentials at our own Ormside Mill site in Cumbria and other sites nationwide.

Key Responsibilities

• Develop positive relationships with 8–16-year-olds using a young person-centred approach
• Plan and deliver engaging centre-based and outreach sessions
• Requirement to attend overnight residentials throughout the year (during the week and/or weekends)
• Support Outdoor Education, DofE, and adventure programmes
• Champion youth voice, leadership, and social action
• Monitor progress and ensure a safe, inclusive environment

While the post includes both youth and play sessions, we are particularly keen to attract applicants with youth work experience to strengthen this area within the team.

About You

•  Experience working with young people
• Commitment to inclusive, relationship-based youth work
• Reliable, approachable and able to work well as part of a team

Why Join GMYF?

• Make a real difference to young people
• Access high-quality training, CPD and development opportunities
• Work in a supportive, values-led organisation

Person Specification

Essential

• Experience of working with young people, demonstrating a young person-centered approach
• Good understanding of safeguarding and risk management
• Able to build and maintain positive relationships with young people
• Experience planning and delivering activities, projects and individual interventions on issues relating to young people’s health and wellbeing
• Good organisational and communication skills, including working with partner agencies
• Experience of record keeping and data capture using MIS systems including recording young people concerns
• Understand and implement policies and procedures, including completing risk assessments
• Implement innovative approaches and creative ways of engaging young people
• Strong team working skills and professionalism at all times

Desirable

• Youth Work Qualification L3 or above
• L2 safeguarding qualification or willingness to obtain in first 3 months
• Experience working creatively
• Experience of youth participation and using skills to capture the voice and views of young people
• Experience working 1 to 1 with young people and in small groups
• Ability to utilise technology and IT packages to develop projects with young people
• Driving license/access to car and/or willing to train to drive minibuses
• Experience of leading social action projects with young people
•  First Aid & Fire Marshal certificates or willing to obtain in first 3 months

Other Requirements

GMYF is committed to safeguarding and promoting the welfare of children and young people; the applicant will be subject to safer recruitment checks including enhanced DBS.

GMYF is an equal opportunities employer and we welcome applicants from all backgrounds.

This is a UK-based post, and applicants must be living in and have the right to work in the UK. If applicable, please detail your Visa status in your covering letter. 

Please let us know if you need us to make any adjustments during the application or recruitment process and we’ll be happy to support you.

Closing date for applications: Tuesday, 12th May, 12noon.

Interview date:  This role includes a two-stage interview process.  Candidates must be available to attend both stages.

• Stage 1 – Panel interview on Monday, 18th May 2026
• Stage 2 – Young people engagement session on Wednesday, 20th May 2026

Start Date: As soon as possible, subject to the completion of pre‑employment checks, including DBS and onboarding

Are you passionate about creating healthier, safer communities? Do you thrive in a dynamic environment where compassion, collaboration, and innovation are at the heart of everything you do? Then Cranstoun wants to hear from you! 

At Cranstoun, we’re not just another organisation—we’re a social justice and harm reduction charity with global ambition. With a powerful vision to be a world-class leader in rebuilding lives, we empower people across the UK to overcome life’s toughest challenges through creativity, compassion, and evidence-based practice. 

Now, we’re looking for an experienced People & Culture Advisor to join our growing People team and support our mission to inspire positive change every day. 

About the Role 

As our People & Culture Advisor, you’ll play a pivotal role in supporting managers and colleagues across the organisation by providing expert HR guidance on employee relations, onboarding, performance, and wellbeing. You’ll ensure Cranstoun’s values are embedded in everything we do—from policy to practice—while championing a positive and inclusive workplace culture. 

Reporting to a People Partner, you will help shape and deliver strategic people initiatives that drive engagement and organisational success. 

Key Responsibilities 

• Provide expert advice on HR policies, employee relations, performance, and absence management. 

• Oversee complex onboarding and probation management scenarios  

• Maintain and update our HR Information System (HRIS), payroll documents, and reporting dashboards. 

• Support the management of employee lifecycle activities such as probation, flexible working, family-friendly policies and off-boarding. 

• Support People Partners with Employee Relations matters. 

• Advise on Policies and procedures, best-practice, contractual entitlements, other HR related matters employee benefits and other employee related queries. 

• Provide 1st Tier advice on people issues and 1st and 2nd Tier support with absence management 

• Support with TUPE and Restructures 

•  Monitor and implement Employment changes and updates 

• Collaborate on recruitment strategies, HR projects, and the development of new initiatives that support staff wellbeing and organisational excellence. 

 What We’re Looking For 

• CIPD Level 5 Diploma (or equivalent). 

• Proven experience in a generalist HR advisory role. 

• Solid understanding of UK employment law, HR policies, and procedures. 

• Excellent communication, problem-solving, and interpersonal skills. 

• Strong IT and data management skills, including use of HR systems and MS Office Suite. 

• Passionate about social justice and making a real difference in people’s lives. 

 Location & Flexibility 

• Wimbledon Office

• Hybrid working options available (home-based with travel to sites as needed) 

 What We Offer 

• Compatible salary

• Developmental opportunities

• A dynamic, mission-driven working environment 

• Flexible working arrangements to support work-life balance 

• Generous holiday entitlement 

• Wellbeing Day 

• Healthcare benefits 

• Ongoing professional development and training 

• The chance to truly impact people’s lives for the better 

Ready to Help Us Rebuild Lives? 

If you’re driven by purpose and ready to take your HR career to the next level with an organisation that’s creating real change, apply now to become our next People & Culture Advisor. 

Building Safety Manager

We are seeking a Building Safety Manager to lead on compliance and resident safety across a portfolio of homes within a major housing organisation.

Position: Building Safety Manager
Salary: £57,094 to £68,500 per annum depending on experience plus £1,300 car allowance
Location: London, Stratford with hybrid working
Hours: Full time, 35 hours per week
Contract: Permanent
Closing Date: 3rd May 2026 at midnight
Interview Dates: 12th and 13th May 2026 via MS Teams

About the role

This is a high profile position within a growing building safety function, focused on protecting residents and ensuring homes are safe, compliant and well managed. You will take ownership of a portfolio of buildings and play a key role in delivering the requirements of the Building Safety Act.

You will also manage and develop a team, working closely with senior leaders and internal teams to drive strong safety standards across the organisation.

Key responsibilities include:

• Managing the safety and compliance of a defined portfolio of residential buildings
• Leading on building safety case reports and supporting applications for Building Assessment Certificates
• Overseeing fire safety systems, M&E systems and wider building safety measures
• Reviewing risk assessments and ensuring effective mitigation of safety risks
• Procuring and managing specialist safety services in line with internal policies
• Maintaining accurate and up to date building safety data and records
• Building strong working relationships with residents, internal teams and external stakeholders
• Line managing and developing Assistant Building Safety Managers

About you

To succeed in this role, you will bring strong technical knowledge alongside excellent communication and leadership skills.

You will have:

• Experience in operational building safety within residential or similar environments
• Knowledge of fire safety systems, M&E systems and specialist safety installations
• Ability to work collaboratively with a wide range of stakeholders
• Strong IT skills and experience using multiple management systems
• A Level 4 qualification in Building Safety or be working towards this
• A full UK driving licence and access to a vehicle

About the organisation

This organisation is one of the UK’s leading housing providers, managing homes for hundreds of thousands of residents across London, the South East and North West.

They are committed to providing high quality housing and creating communities where people can thrive. Diversity, inclusion and fairness are central to their approach, alongside a strong focus on sustainability and long term impact.

Employees benefit from a comprehensive package including a generous pension, enhanced annual leave, wellbeing support and opportunities for professional development.

Other roles you may have experience of could include: Building Safety Lead, Compliance Manager, Fire Safety Manager, Property Safety Manager, Asset Compliance Manager, Building Services Manager

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.

Do you want your work to influence Parliament, shape public debate and make a tangible difference to people’s lives? 

We are looking for a driven, curious and politically savvy External Affairs Specialist to join an excellent team that delivers for our members every day. This role offers a genuine opportunity to help build and strengthen our parliamentary engagement and deliver high quality communication with our members at a pivotal time for social care. 

You will join a supportive, intelligent and ambitious team that values evidence, collaboration and impact. We invest in our people, encourage professional development and give you real responsibility and exposure from day one. Your work will help shape national conversations and support a sector that matters. 

About us 

We are the UK’s leading membership body for over 2,200 homecare providers. Together, we work to ensure society values and invests in homecare so people can live well at home and flourish in their communities. We support our members with practical tools, trusted insight and strong representation, and we speak with authority to government, Parliament, the media and the wider public. 

About the role 

As External Affairs Specialist, you will play a central role in two of our most important priorities: strengthening our parliamentary engagement and delivering clear, timely and high-quality communication with our members. 

You will ensure members feel informed, heard and represented, while helping to build our presence and influence in Parliament. A core part of the role involves translating what our members experience on the ground into clear, persuasive messages that resonate with policymakers and parliamentarians. 

This role suits someone who enjoys joining the dots, spots opportunities quickly and wants to continue building a career in public affairs, parliamentary engagement and communications within a respected, mission driven organisation. 

What you will do 

Parliamentary engagement 

• Lead day to day parliamentary monitoring and identify opportunities to influence debates, questions and policy development 

• Draft high quality briefings, parliamentary questions and stakeholder communications 

• Build and maintain relationships with MPs, Peers and parliamentary staff 

• Support delivery of our parliamentary engagement activity, including events and party conferences 

Member communication 

• Draft clear, timely and engaging communications for members, including briefings, updates and campaigns 

• Work directly with members to capture insights, case studies and evidence 

• Ensure member voice sits at the centre of our external messaging 

• Translate complex policy and political developments into practical, accessible information for members 

Wider external affairs 

• Monitor media coverage and support proactive and reactive media activity 

• Contribute to social media and wider communications output 

• Support campaigns, publications, events and stakeholder engagement 

• Support team coordination, reporting and continuous improvement 

About you 

You are bright, motivated and organised, with a strong interest in politics, policy and communications. You enjoy writing, relationship-building and working at pace. You take initiative, think critically and care about delivering high-quality work. 

You will bring: 

• Strong written and verbal communication skills, with an ability to tailor messages to different audiences 

• Experience in public affairs, media, communications or campaigning, or a closely related field 

• An understanding of UK parliamentary processes and political engagement 

• Confidence using social media to inform, engage and influence 

• Strong planning skills and the ability to manage multiple priorities 

• An interest in social care, health or public services, or a desire to build expertise in this area 

Why join us 

If you want a role where your ideas count and your work makes a difference, we would love to hear from you. 

JOB PURPOSE  

The Business Analyst will strengthen how we work by improving processes, systems, and the way we use data. This is a hands-on role, working closely with multiple teams across the organisation to identify challenges and develop solutions that are practical, proportionate, reflect the day-to-day realities of the working environment and are aligned with our values. The role requires someone who is a great communicator, has a consultative approach and can quickly build trust with staff and the senior leadership team. They will be able to balance what is an ideal solution with what is feasible in a charity context. The role will contribute to our mission to prevent and end homelessness by ensuring our systems, processes, and data are aligned with strategic priorities and delivery goals. 

MAIN DUTIES 

• Collaborate with teams across Service Delivery, Finance, People Services, Income Generation, and senior leadership to identify operational needs, understand challenges, and shape improvements  

• Facilitate workshops and consultation events to build a shared understanding of needs and challenges  

• Co‑produce delivery excellence standards with people who use our services, ensuring their experiences and insights help shape how we design, assess, and improve our work.  

• Document and analyse current workflows across and within teams and identify where improvements can be made.  

• Translate organisational needs into clear, actionable proposals for system or process improvements.  

• Lead organisational change arising from the analysis, working with managers and staff to plan improvements, coordinate implementation, and ensure changes are mainstreamed across the organisation.  

• Work with the Data and Evidence Manager to improve data collection and reporting, ensuring that it supports changes to processes and workflows.  

• Support the development of dashboards or tools that help track impact and performance.  

• Support staff through clear communication, documentation and training  

• Work closely with our IT Team to ensure systems meet user needs.  

• Manage user testing of any new systems  

GENERAL RESPONSIBILITIES 

• Working with the Head of Strategy and Evidence to continuously develop the role to ensure that all tasks are being undertaken in an effective and appropriate manner which meets the strategic aims and objectives of The Passage  

• To participate in internal/external meetings as required, attend training events, conferences and other functions as necessary.  

• To participate in regular supervision and appraisal to help identify job-related development and training needs.  

• To ensure that all The Passage policies and procedures are being adhered to, particularly those relating to Code of Practice and Confidentiality.  

• To contribute to the effective implementation of The Passage’s Diversity and Equality Policy as it affects both The Passage and its work with vulnerable adults.  

• To always undertake your role in a professional manner maintaining a high standard of work, and to always work in accordance with the aims, values and ethos of The Passage.  

• Undertake any other duties that may be required which are commensurate with the role  

PERSON SPECIFICATION

Our vision is of a society where homelessness no longer exists and everyone has a place to call home. 

The person specification sets out the essential abilities and qualities that will be used in the selection criteria for this post.When completing your application form, please address criteria E1 to E4 and K1 to K5 demonstrating your experience and knowledge, giving evidence of your experience and abilities. 

DESIRED EXPERIENCE 

E1 Proven experience as a business analyst or similar role 

E2 Staff Training and stakeholder engagement 

E3 Excellent written and oral communication skills 

E4 Experience of co‑production or involvement methods with people who use services (desirable) 

DESIRED KNOWLEDGE 

K1 Strong understanding of how organisational functions (e.g. service delivery, finance, HR) operate and interact 

K2 Familiarity with systems such as CRM, case management, and finance platforms

K3 Awareness of project lifecycles and change management principles  

K4 Familiarity with Excel, Power BI, or similar tools 

K5 Understanding of the housing and homelessness (desirable) 

Together for Short Lives is looking for a driven and creative Business Development Manager to develop and secure high‑value corporate partnerships that will help transform the lives of children living with serious illness and their families. You’ll lead our business development strategy, build a strong pipeline of opportunities, and develop lasting relationships with prospective and existing supporters.

If you’re collaborative, tenacious and passionate about making a real impact in children’s palliative care, we’d love to hear from you.

Together for Short Lives is the leading UK-wide charity for children living with serious illness, their families and the services that provide them with palliative care.

Every child deserves many moments of happiness together with their loved ones. But it's hard for them to thrive when services don't fully meet their needs, leaving parents and siblings feeling isolated and alone.

That’s why we’re here. To make sure that every family can thrive as they navigate their child's life, death, bereavement and beyond.

Together we support families to live their lives, through the ups and downs, offering practical, emotional and financial help.

Together we unite our sector by prioritising and sharing crucial research, leading guidance and standards, connecting professionals and raising vital funds for children’s hospice and palliative care services.

Together we campaign to make sure that children with serious illness and their families get the care and support they need, when and where they need it.

Supporting, uniting, campaigning, together.
We are Together for Short Lives.

Purpose of role

The Business Development Manager will lead our efforts to secure high-profile, high-value partnerships with corporate organisations  that will generate vital income for children's palliative care. Securing new partnerships and growing our income requires exceptional collaboration skills; a driven, tenacious and resourceful nature; innovation and creativity; and a passionate determination to make a difference to the lives of children and families across the UK.

The main objectives are as follows:

1. Secure new corporate partnerships raising funds to support Together for Short Lives’ direct work, and our National Fundraising Scheme (raising funds on behalf of the UK’s children’s hospices).
2. Develop and deliver a business development strategy, including  prospect research, managing  a robust pipeline of opportunities, and developing a diverse range of business development products. 
3. Manage and develop relationships with a portfolio of individual contacts and organisations, including prospective and existing supporters.

Follow the link to our website to apply and find out more about the role. 

We are seeking a strategic and creative Communications and Engagement Manager to join our small but mighty team. As the only completely independent member body in the criminal justice sector, we represent 200 charities, academics, legal experts, and individuals with lived and professional experience. This is an exciting, varied role where you will build the CJA’s profile, amplify the vital work of our members, and help drive systemic change at a pivotal moment as we approach our 20th anniversary.

Are you a commercially minded fundraiser, passionate about garnering support for a cause you love? Come and join #TeamMercury as our new Head of Development and Partnerships.

We are looking for someone with a strong track record in identifying and securing funding, building commercial partnerships, and nurturing meaningful strategic relationships that drive sustainable growth.

The successful candidate is creative, highly collaborative and forward-thinking. You will bring experience across a range of fundraising approaches and the ability to make the most of a mix of commercial streams. We would love to hear from you!

To find out more, download the candidate pack.

Applications close at 10am on Monday 18 May 2026. First round of interviews will take place on Wednesday, 27 May 2026.

Harris Hill is delighted to be partnering with Maudsley Charity to recruit a Finance Officer. This is a strong opportunity for a part-qualified or early-career finance professional looking to gain broad exposure across financial accounting, reporting and business partnering within a purpose-driven organisation.

As Maudsley Charity continues to invest in innovative projects that improve mental health care for those who need it most, they are entering an exciting phase of growth and operational development.

To support this, they are seeking a proactive and detail-oriented Finance Officer to play a key role in strengthening financial processes, supporting robust reporting, and enabling effective stewardship of funds. Working closely with the Finance Lead, this role will help ensure the organisation’s finances are managed with accuracy, integrity and insight, supporting informed decision-making and maximising the impact of every pound invested.

Location: London, UK (hybrid working)
Salary: £30,000 - £35,000
Contract: Full time, permanent

About the role

A varied, hands-on position within a small, collaborative Finance team. You’ll support day-to-day finance operations while contributing to reporting, budgeting and project work.

Key responsibilities include:

• Maintaining accurate financial records and processing transactions
• Managing invoices, payments, and bank reconciliations
• Supporting monthly management accounts and reporting
• Assisting with budgets, forecasts and grant due diligence
• Contributing to audit preparation and fund monitoring
• Improving processes and supporting finance queries across the organisation

About you

• Part-qualified (AAT or studying ACCA/CIMA/ACA) or equivalent experience
• Background in a finance or accounts role
• Strong Excel and systems skills
• High attention to detail and accuracy
• Proactive, organised and keen to develop

This role would suit someone looking to step into a broader finance position with real variety and progression.

Closing date: 18th of May
interviews: Week commencing 1st of June (likely 4th of June)

Join our ‘Ask Us Anything’ webinar on Wednesday 13th of May at 12pm – 1pm. Link can be found in the information pack page 8.

Harris Hill is a certified B Corp™ and leading charity recruitment agency, committed to equitable and inclusive recruitment practices. Applications from all sections of the community are actively welcomed, regardless of age, disability, gender, race, religion, sexuality or other protected characteristics.

Patrons Manager
Full-time

Hybrid (at least 3 days per week on-site in Bloomsbury, London)
Permanent
£35,928 per annum
Application deadline: 12pm (midday) on Tuesday 5 May 2026

About the role

We are seeking an ambitious and relationship-focused Patrons Manager to play a leading role in the management and development of the Museum's Patrons Programme. Reporting to the Senior Patrons Manager, you will drive income growth, ensure high retention, and act as the primary contact and face for the majority of Patrons groups.

Working closely with the Senior Patrons Manager, Patrons Coordinator, and colleagues across the department of Development, Events and Supporter Engagement, you will contribute to the success of the Patrons Programme and ensure continuity and leadership across all Patrons activities in the absence of the Senior Patrons Manager.

This is a key role for a confident fundraiser who thrives on building long-term relationships and delivering ambitious targets to make a real impact on one of the Museum's most important supporter groups.

About you

• Proven experience in fundraising, membership, or patron management, with a track record of achieving ambitious income targets.
• Ideally, you will understand fundraising structures within large organisations like the British Museum with experience of relationship-building with high-net-worth individuals.
• Exceptional interpersonal, organisational, and communication skills, with the ability to work independently and collaboratively.
• Resourceful, analytical, and proactive, with the ability to problem-solve and implement solutions.
• IT literate, with experience using Raiser's Edge or similar CRM systems.
• Available to work evenings and occasional weekends.

Key areas of responsibility

Patrons Programme leadership

• Tale ownership of the majority of the Patrons Programme, leading on income, retention, and engagement.
• Act as the main contact and face for most Patrons groups, building strong relationships and ensuring an exceptional experience.

Income growth and stewardship

• Work with the Senior Patrons Manager and Research Team to identify, cultivate, and recruit new Patrons, particularly at £5,000 and £4,500 tiers.
• Work with the Philanthropy and Supporter Engagement teams to identify giving opportunities and steward existing donors effectively, while also providing insight and feedback to support the retention and renewal of existing Patrons.

Programme administration

• Oversee day-to-day Patron enquiries, liaising with the Patrons Coordinator and escalating issues where necessary.
• Ensure all processes, including renewals, acknowledgements, and data management, are delivered efficiently, accurately, and to the highest standard.

The British Museum is undertaking its biggest since its founding nearly 300 years ago. This physical and intellectual transformation includes large scale building and gallery transformation, new ways of connecting with audiences and different ways of working. As we look towards this exciting future, we remain guided by the words of our founder Hans Sloane - who dreamed of a museum connecting all arts and sciences, which would be accessible to everyone, everywhere.

Benefits

At the British Museum, we believe our people are at the heart of everything we do and have designed a benefits package that goes beyond the ordinary. Our full list of benefits can be found , but we've outlined some highlights below:

• Free exhibition entry for you and guests, exclusive private views, ICOM and reciprocal museum access.
• 25 days' annual leave plus bank holidays and 2.5 privilege days (and +5 days after 10 years).
• Learning and development through courses, mentoring and Athena as well as support for professional qualifications.
• Employee Assistance Programme available 24/7 for counselling, wellbeing support and more.
• Enhanced parental leave including maternity, paternity, adoption and shared parental leave.
• Support for carers through Employers for Carers.
• Civil Service Pension Scheme with a secure, inflation-linked defined benefit.

Our Values

Our values drive everything we do, from how we handle our objects to how we work in our team to fostering a culture where everyone feels heard and empowered:

• Care Deeply
• Embrace the Unknown
• Spark Curiosity
• Value Many Voices

These are a core part of how we recruit. Throughout the application, interview and selection process, we look for examples of how candidates demonstrate these behaviours in their own work and experiences. We encourage you to familiarise yourself with our values and reflect them in your application.

Additional details

At the British Museum, we are committed to a fair and inclusive recruitment process where every applicant has the opportunity to present their genuine strengths and experience in their own voice.

If you have any additional needs that we should be aware of to support you with your application, please provide details

*Unfortunately, for this role we are unable to offer Sponsorship to applicants*

The Museum also adheres to the HMG Baseline Personnel Security Standard (BPSS) for pre-employment screening of Civil Servants.

Church Engagement Support Officer

Permanent, Full Time, Hybrid working (2 days per week in the office)

Location: Warrington

Salary: £30,697 per annum

About us

Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.

We’re committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don’t have to be Christian to work here – we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we’re open to part-time and flexible working. We also offer hybrid working for our office-based colleagues.

About the role

Reporting in to the Central Supporter Engagement Advisor, the Church Engagement Support Officer will focus on inspiring and engaging churches, Christian Aid groups, and the public across UK to support Christian Aid’s mission.

The post-holder will build and maintain relationships, maximising participation in appeals and campaigns, providing fundraising support, and managing feedback to uphold Christian Aid's reputation, and will ensure donations and gifts are processed efficiently in the CRM system to meet donor requirements and maintain accurate supporter information for effective contact, building relationships based on trust and openness.

Some of the main responsibilities of the Church Engagement Support Officer include:

• Build trust-based relationships with supporters to deepen their connection with Christian Aid’s mission, proactively engaging with new and lapsed churches to inspire them to give, act, and pray.
• Provide high quality stewardship to supporters making donations, processing payments quickly, effectively, and accurately, and manage associated data with care and diligence.
• Collaborate across a diverse range of audiences to provide tailored advice and support, enabling impactful fundraising efforts. 
• Understand supporter perspectives by maintaining open communication and aligning interactions with Christian Aid's values, while critically evaluating processes to improve engagement during key campaigns and appeals.
• Commit to high-quality interactions with supporters, consistently managing feedback and complaints to uphold Christian Aid’s values and goals. 
• Maintain accurate supporter information on the CRM system, and ensure donations and gifts are processed effectively to maximise impact. 
• Contribute to impactful projects by developing supporter knowledge and providing training to colleagues, strengthening supporter relationships and engagement. 

About you

Who we are looking for:

Essential:

• Demonstrable experience of customer care and the importance of building relationships.
• Demonstrable experience and confidence in engaging supporters over the phone and discussing financial giving. 
• Experience of using supporter/customer database.
• Ability to actively listen to supporters on the phone, identifying relevant opportunities for further engagement. 
• Developed communication skills to influence verbally; inspiring and encouraging engagement.
• Ability to maintain focus in a busy environment and retaining attention to detail.
• Ability to work collaboratively with a variety of teams and colleagues. 
• Ability to analyse and interpret information to achieve required outcomes. 

Desirable:

• Experience of working with volunteers to maximise fundraising and engagement.
• Knowledge of digital fundraising and marketing.
• Knowledge of Christian church structures across England, Scotland and Wales.
• Welsh speaking.
• Familiarity with financial processing. 
• Knowledge of global development issues and Christian Aid’s work.

Further information

At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.

We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams. 

We have a strong Christian ethos and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid’s faith identity. 

All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme.  In line with this Scheme, we will request information as part of the referencing process from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this. 

The LJS Community Care Co-ordinator is central to/at the heart of the care and advice provided to our members of all ages, where needed.

We are seeking someone who is confident in communicating with a range of people across generations, and empathising with those in stressful situations. Experience of working with volunteers, being motivated to help solve problems and alleviate difficulties, and familiarity with Social Services and Jewish community services are primary attributes.

Liaising with our Rabbis and lead volunteers to provide advice and help to members, preparing casework supervision, and maintaining communication with Social Services, appropriate charities and agencies are central responsibilities

This is also a pivotal role in ongoing safeguarding guidance and training; working with bereaved members and their families together with the Rabbis and the Synagogue Bereavement Support Team; and the training and support needs for LJS volunteers.

This significant role is supported by a part-time administrator and the LJS Community Care Committee.

The Liberal Jewish Synagogue is a large, vibrant, inclusive and diverse community in London. With 1,800+ members, the LJS is the longest established Liberal synagogue in the UK and one of the leading synagogues within the Movement for Progressive Judaism.

This role is subject to an enhanced DBS (Disclosure and Barring Service) check.

This is an exciting opportunity to join Citizens Advice Woking as part of a specialist partnership with i-access, Surrey’s drug and alcohol support service. As a Generalist Adviser, you will work directly with individuals in recovery, helping them navigate some of the most challenging issues they face - including welfare benefits, debt, and housing.

Working across a mix of in-person, remote, and outreach settings, you will provide tailored, practical advice that helps people overcome immediate crises and build longer-term stability. You’ll take time to understand each client’s situation in depth, explore their options, and where needed, actively support them - whether that’s completing applications, negotiating with third parties, or advocating on their behalf.

This role is about more than advice - it’s about empowering people at a critical point in their lives. You’ll work closely with i-access staff to ensure a joined-up approach, while also being part of the wider Citizens Advice Woking team, connecting clients to additional support where needed.

We’re looking for someone who is confident managing a varied and sometimes demanding caseload, with strong listening skills, sound judgement, and the ability to turn complex information into clear, practical guidance. Experience in advice work is essential, and knowledge of welfare benefits, debt, or housing would be a strong advantage.

In return, you’ll be part of a supportive and purpose-driven organisation, with opportunities for ongoing development and the chance to make a meaningful, day-to-day difference in people’s lives.

ABOUT THE ROLE

Variety is looking for an experienced Facilities and Office Manager who is proactive and highly organised to oversee the smooth day-to-day running of Variety’s offices in Camden. This role blends operations, facilities management, and people-first thinking, ensuring the workspace is safe, efficient, and enjoyable for everyone. Variety House is owned by the charity and has three floors which house our busy charity team and one floor is occupied by a tenant. The role requires management of the building, office management, tenants and includes assisting the CEO as required.

ABOUT VARIETY

There are 1.8m children living with disabilities in the UK with 600,000 children living in poverty. Variety exists to improve their lives. We believe every child has a right to live their best life and reach their full potential, whoever they are. We fund and deliver life-changing programmes that enhance their quality of life and give children and young people across the UK a better future.

Over the past 75 years we have supported over one million children by funding almost 6,000 Sunshine Coaches, almost the same number of wheelchairs, and giving thousands of grants to individual children, schools, youth clubs and other organisations for specialist equipment.

In addition, each year thousands of children take part in day trips, special events and educational activities as part of our Variety Great Days Out programme and every single day we are improving more young lives. We do it with practical, tangible help, that makes a real and immediate difference.

 KEY RESPONSIBILITIES

Facilities Management:

• Oversee management of Variety House in Camden including building maintenance, safety procedures, office operations and infrastructure
• Liaise with tenants and external contractors to ensure facilities are well-maintained
• Monitor and manage office budgets related to supplies, utilities, and maintenance
• Ensure compliance with health and safety regulations including managing risk assessments and fire safety
• Lead sustainability initiatives within the office (e.g. recycling, energy-saving practices)
• Ensuring health and safety compliance for staff including being the designated fire marshal (training to be provided)
• Ensure competitive quotes for office services and building maintenance, making recommendations based on quality, reliability, and value
• Negotiate contracts to optimise costs without compromising standards, identifying areas for cost savings and facilities improvements

 Office Management:

• Maintain a professional and welcoming environment for staff, tenants and visitors
• Manage office vendors including maintenance, cleaning, and security
• Manage office supplies inventory, supporting staff to ensure when items run low that orders are placed
• Manage kitchen supplies and maintenance for all staff
• Support onboarding and offboarding processes from a facilities perspective, managing keys and security
• Handle incoming mail and deliveries and ensure efficient distribution across the building
• First point of contact for calls, visitors, and office enquiries

Governance:

• Assistance the CEO during busy periods with diary management and in-office meetings
• Support the CEO with organisation of Trustee meetings and administrative assistance, such as minute taking as required.

Administrative:

• Maintain records of office leases, utilities, and insurance policies
• Manage access control systems and office security
• Create and maintain facilities manuals, process documentation, and onboarding guides

SKILLS, KNOWLEDGE AND PERSONAL ATTRIBUTES

Essential:

• Experience with the charity or Not-for-profit sector
• Proven experience as Facilities and Office Manager, or similar role.
• Strong organisational and multitasking skills.
• Excellent communication and interpersonal skills.
• Problem-solving attitude with a high attention to detail.
• Familiarity with office software (e.g. MS Office, Teams)
• Knowledge of health and safety standards and regulations.
• Knowledge of safeguarding is desirable but not essential

Benefits 

• Enhanced Pension (7% contribution from Variety with 2% employee contribution).
• 25 days annual leave, in addition, after one year's continuous service, there will be an extra 2 days annual holiday for every complete year of service, up to a maximum of five days' extra holiday (pro rata for part time staff)
• 3 additional days between Christmas and New Years given as discretionary leave
• Membership to a health and well-being cash plan scheme
• Life Assurance scheme of 4 x salary
• Company Sick Pay

FURTHER INFORMATION

·Variety, the Children’s Charity, is committed to safeguarding and promoting the welfare of children and vulnerable adults.

·Proof of eligibility to work in the UK is required.

HOW TO APPLY

Please submit your CV with a covering letter explaining:

1. Why you would like to join Variety and

2. How you would make a great candidate for this role, highlighting experience and knowledge in all areas of the role.

Applications will close on at midnight on Sunday 3rd May 2026 with interviews taking place week commencing 11th May. Please let us know if you have any accessibility requirements or need any adjustments for the interview

EQUALITY DIVERSITY AND INCLUSION

Inclusion is one of our key values and it is our ambition to recruit great people from diverse communities.

We welcome and encourage applications from suitably qualified candidates regardless of age, disability, sex, gender reassignment/identity, sexual orientation, pregnancy/maternity and or marriage/civil partnership status, race, religion or belief.

Please let us know if you have any access requirements which we might need to consider in relation to the selection process.