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Smart Works is a dynamic, high profile and fast-growing UK charity that dresses and coaches unemployed women for success at their job interview. We empower each woman by giving her the clothes and the confidence she needs to succeed.

After visiting Smart Works, 68% of clients secure a job, gaining financial independence and transforming their lives.

The Smart Works service is delivered in London, Manchester, Edinburgh, Birmingham, Newcastle, Reading, Bristol and Leeds. Over the past ten years, Smart Works has helped over 50,000 women, and last year alone we reached 10,600 women. It is our mission that any woman who needs our service should be able to find her way to a Smart Works centre.

In 2025 we launched our new 5-year strategy- we are aiming to build a future where every woman, at any stage of her career, can access trusted, personalised support to secure employment. We aspire to be local in feel, national in reach, shaped by the voices of women, valuing every story and every success.

About the Role

The South London Centre Manager will have overall responsibility for the day-to-day management, smooth running and development of the South London centre and Smart Works service in Croydon.

They will oversee the delivery of a high-quality Smart Works service, to include managing centre operations, leading and supporting the volunteer community, and building strong relationships with local partners and stakeholders, to ensure that Smart Works is well-embedded in the South London community.

The Centre Manager will be a highly organised and proactive individual who enjoys making things happen. They will be equally comfortable managing the practical running of a busy public-facing centre, supporting clients and volunteers, representing Smart Works externally and identifying opportunities to grow the service.

They will be a natural relationship builder who is able to create a vibrant, friendly and inclusive environment where everyone feels welcome.

The role would be based in the South London centre, and there will be occasional evening and weekend work for which staff are awarded TOIL. There will also be an expectation that this role may need to visit other Smart Works London centres or travel for outreach events and activities throughout the city.

How to Apply

Please submit a CV and a cover letter which answers the following questions by 29th September at 5pm. Your application should be addressed to Fiona Hollow, Head of London Service Delivery

• Why do you want to work for Smart Works? (Max 250 words)
• How will you create a positive atmosphere and environment for clients, volunteers and staff members in our South London centre? (Max 250 words)
• Tell us about a time you have worked effectively in a team to solve a problem. (Max 250 words)

1st round interviews will take place on Monday 5th October and will be virtual. If you are unable to attend a virtual interview for any reason, please let us know to discuss another arrangement.2nd round interviews will take place on Friday 9th October and will be in person in Croydon.

If you require any reasonable adjustments or alterations for the application and recruitmentprocesses, please reach out to us.

Smart Works is committed to best practice employment practices, including reducing the burden for those seeking work. Smart Works will therefore reimburse reasonable costs of travel to interviews if required.

Context and Background

The Public Engagement team is responsible for developing and delivering the strategy that will drive significant, long-term income growth by inspiring and engaging public audiences to support the work of the NSPCC.

This is achieved through integrated, audience-led, multi-channel marketing and fundraising activity, including individual giving, mass participation and public campaigns that generate sustainable funding aligned to the NSPCC's strategic priorities.

Alongside income generation, the team plays a vital role in increasing public understanding of abuse and neglect and building advocacy for children.

The team fosters a high-performing, results-driven culture that values collaboration, innovation and integration. By focusing on excellent supporter relationship management and purposeful engagement, it delivers long-term, sustainable impact to support the NSPCC's mission.

The Direct Fundraising team plays a critical role in acquiring and engaging supporters through face-to-face and telephone fundraising channels, ensuring activity is supporter-centred, compliant and aligned with best practice across the fundraising sector.

We are looking for an organised, proactive and collaborative individual to join the team and help deliver high-quality fundraising campaigns that generate sustainable income and positive supporter experiences.

Job purpose

Reporting to the Associate Head of Direct Fundraising, the Direct Fundraising Fundraiser will support the delivery, monitoring and optimisation of face-to-face and telephone fundraising activity that recruits and engages supporters across the UK.

The role will work closely with internal teams and external agency partners to ensure campaigns are delivered effectively, compliantly and in line with organisational objectives, while providing an excellent supporter experience and protecting the NSPCC's reputation.

Key responsibilities include:

• Support the planning, delivery and optimisation of face-to-face fundraising campaigns.
• Monitor campaign performance, income and expenditure, providing accurate reporting and insight to support decision making.
• Work closely with agency partners to ensure fundraising activity reflects NSPCC values, fundraising regulations and best practice.
• Support campaign compliance through activities such as mystery shopping, call listening and monitoring against agreed standards.
• Assist with supplier and campaign management processes, including campaign setup, purchase orders, invoices and budget tracking.
• Help develop and maintain effective processes, guidance and documentation to support campaign delivery and compliance.
• Work collaboratively with colleagues across Engagement and Fundraising, Supporter Experience, Finance, Compliance, Insight and other NSPCC teams to maximise supporter engagement and income.
• Maintain awareness of developments in the fundraising sector, including changes to legislation, regulation and best practice.
• Champion a supporter-centric approach in all aspects of campaign planning and delivery.

Key relationships – Internal

• Reporting to the Associate Head of Direct Fundraising.
• Member of the Direct Fundraising team within the Engagement Delivery, Public Engagement Directorate.
• Works closely with colleagues across Engagement and Fundraising, including Audience Strategy, Engagement Delivery, Supporter Experience, Insight and Digital Engagement teams.
• Collaborates with Finance and Compliance teams to support budget management, governance and regulatory compliance.
• Engages with colleagues across NSPCC services and functions to maximise opportunities for supporter engagement and income generation.

Key relationships – External

· Direct Fundraising agency partners delivering face-to-face and telephone fundraising programmes.

• External suppliers supporting campaign delivery, compliance monitoring and supporter engagement activity.
• Charity sector peers and professional networks to share learning and remain informed of sector developments and best practice.

Main duties and responsibilities

Campaign Delivery and Performance

• Support the planning and delivery of face-to-face fundraising campaigns in line with agreed objectives, budgets and timelines.
• Monitor campaign performance, income and key performance indicators, identifying trends, risks and opportunities.
• Produce accurate reporting and analysis to support campaign decision making and continuous improvement.
• Support campaign setup and implementation, working with internal teams and external partners to ensure successful delivery.

Compliance and Supporter Experience

• Help ensure fundraising activity complies with legislation, regulations, Codes of Fundraising Practice and NSPCC policies.
• Coordinate and undertake compliance monitoring activities, including mystery shopping, call listening and quality assurance reviews.
• Work with agency partners and internal stakeholders to identify and implement improvements arising from compliance reviews.
• Promote excellent supporter experiences across all fundraising activity and maintain a strong focus on safeguarding and ethical fundraising practices.

Supplier and Financial Management

• Build and maintain effective working relationships with agency partners and suppliers.
• Support financial administration processes, including purchase orders, invoice approvals and expenditure tracking.
• Assist with budget monitoring and reforecasting activity where required.
• Ensure accurate records and documentation are maintained.

Collaboration and Continuous Improvement

• Work collaboratively across teams to maximise fundraising performance, supporter engagement and organisational impact.
• Contribute to projects and initiatives that support wider Public Engagement objectives.
• Maintain knowledge of fundraising trends, innovations and sector developments, identifying opportunities to improve performance and supporter experience.
• Undertake other duties as required by the Associate Head of Direct Fundraising.

Responsibilities for all staff within the Engagement and Fundraising Directorate

• To actively participate in regular team and department meetings, contributing to discussions and decisions that support the NSPCC's strategic objectives.
• To behave at all times in a manner consistent with the NSPCC's values.
• To ensure data held within relevant systems is accurate, current and reliable.
• To maintain an awareness of own and others' Health and Safety and comply with NSPCC policies and procedures.
• To work in a manner that promotes equality, diversity, inclusion and belonging.
• To support a culture of continuous learning, collaboration and improvement.
• A commitment to safeguard and promote the welfare of children, young people and adults at risk.

Person Specification

1. Experience supporting the delivery of fundraising, marketing or supporter engagement campaigns, ideally within a charity or customer-focused environment.
2. Strong written and verbal communication skills, with the ability to present complex information clearly and appropriately for different audiences.
3. Ability to analyse and interpret data, identify trends and opportunities, and present findings in a clear and meaningful way.
4. Experience working with budgets, financial information and performance reporting, with strong numerical skills and attention to detail.
5. Highly organised with the ability to manage multiple priorities, meet deadlines and work effectively in a fast-paced environment.
6. Strong relationship management skills, with the ability to build productive working relationships with internal stakeholders, external suppliers and agency partners.
7. Experience using Microsoft Office applications, particularly Excel, alongside other business systems and databases.
8. Understanding of, or willingness to learn, fundraising regulations, compliance requirements and sector best practice.
9. Commitment to delivering excellent supporter experiences and protecting organisational reputation with a personal commitment to the NSPCC’s mission and values to do so.
10. Willingness to travel within the UK to support compliance monitoring activities, including mystery shopping and agency visits where required.

Safer Recruitment

As an organisation, we are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk.

Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with our children and adults.

The recruitment and selection of our people will be conducted in a professional, timely and responsive manner and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance.

Our principles:

· Always seek to recruit the best candidate for the role based on merit including their skills, experience, motivation and competencies. Our robust recruitment and selection process should ensure the identification of the person best suited to the role and the organisation.

· Committed to diversity and equality of opportunity and will interview all applicants (internal and external) who self-declare at application as having a disability and who meet the minimum requirements in the person specification of the vacancy they are applying for.

· We will make reasonable adjustments at all stages of the recruitment process in order to enable successful candidates who declare disabilities to start working or volunteering their time with us.

· Any current member of staff or volunteer who wishes to apply for vacancies and is suitably qualified will be considered and addressed fairly and objectively based on their merit.

· As an organisation committed to safeguarding, we will ensure all under 18’s joining the organisation will have ongoing risk assessments to ensure their role and activities are safe and appropriate.

· All documentation relating to candidates will be treated confidentially in accordance with the GDPR legislation.

About the role:

For someone who has spent years moving between the streets, temporary accommodation and services that have not worked for them, having a home of their own can be life changing. But getting the keys is only the beginning. As our Specialist Housing First Worker in Redbridge, you’ll provide the intensive, persistent and highly personalised support people need to make that home feel safe, sustainable and genuinely theirs.

Housing First does things differently. You’ll work alongside people who have experienced repeated homelessness and multiple disadvantage, including people who may be mistrustful of services or have found traditional approaches difficult to engage with. Rather than expecting people to change before they can access housing, you’ll start from the belief that everyone has a right to a home. You’ll build relationships over time, work creatively around barriers and use active engagement and harm reduction approaches to support people towards the goals that matter to them.

Your work will stretch across housing, health, benefits, safeguarding and wider support. You’ll help people prepare for and settle into their accommodation, navigate rent and benefits, manage risks and build greater independence within their community. Just as importantly, you’ll bring together the professionals around each person, advocate firmly when systems get in the way and keep looking for another route when the obvious one has failed. This is a role that calls for sound judgement, patience and real tenacity: knowing when to challenge, when to adapt and how to remain alongside someone through setbacks as well as progress.

You’ll be joining a team committed to delivering Housing First with integrity and giving practitioners the flexibility to respond to people as individuals. You’ll have opportunities to deepen your specialist knowledge, strengthen your partnership working and advocacy skills, and develop your practice through supervision, reflective learning and training.

About you:

• You have experience supporting people who have faced homelessness and multiple disadvantage, and understand how trauma, exclusion and repeated contact with services can affect trust and engagement.
• You understand the principles of Housing First and can translate them into flexible, strengths based and genuinely person led support.
• You’re persistent, creative and solutions focused, able to stay alongside people through setbacks and find different ways forward when traditional approaches have not worked.
• You can assess and manage risk confidently, respond calmly to difficult or rapidly changing situations and use sound professional judgement while keeping safeguarding central.
• You’re a strong advocate and relationship-builder, able to negotiate, challenge appropriately and bring housing providers, statutory services and community partners together around the person you’re supporting.

About us:

We’re London’s leading homelessness charity – and we get things done.

In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. 

We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. 

Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. 

We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.

Important Info:

Closing Date: Tuesday 29th September at midnight

Interview date: Thursday 8th October online via Microsoft Teams

Please note shortlisted candidates will be required to complete a short psychometric test before being confirmed for interview. 

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.

Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted for this role. 

We are seeking an experienced Registered Manager to lead Trevi’s Jasmine Mother and Child Residential Family Centre, supporting women and children to build safer, more stable futures.

Salary: £46,123 to £52,223 per annum, dependent on qualifications and experience

Relocation Package: is available for the right candidate
Location: Central Plymouth
Hours: 37.5 hours per week, with flexible start and finish times, occasional home working and participation in an on-call rota
Contract: Permanent

About the role

Jasmine Mother and Child Family Residential Centre is Trevi’s specialist residential service supporting women during pregnancy and mothers living with their children while addressing substance use, trauma, mental health needs and wider family pressures.

As Registered Manager, you will lead the day-to-day delivery of this seven-bed residential family service, ensuring a safe, nurturing and trauma-responsive environment for women, children and staff.

Working alongside the Head of Service, you will lead and develop a multidisciplinary team, maintain high standards of care and ensure the service meets Ofsted requirements and all relevant regulatory and safeguarding standards.

Key responsibilities include:

· Leading, supporting and developing the staff team

· Ensuring the safe and effective day-to-day running of the service

· Maintaining compliance with Ofsted requirements and relevant legislation

· Overseeing safeguarding, risk management and quality assurance

· Developing positive relationships with women, children and professionals

· Ensuring individual care and support plans uphold families’ dignity, privacy and safety

· Monitoring budgets, resources, staffing and service performance

· Supporting continuous service development and improvement

· Participating in the on-call rota, including scheduled weekends

Trevi will provide support with the Ofsted registration and interview process.

About you

You will bring strong leadership experience within residential childcare alongside a sound understanding of Ofsted requirements, safeguarding and regulatory standards.

You must have:

· A minimum of two years’ residential childcare experience within the last five years, including at least one year in a supervisory capacity

· An NVQ Level 5 Diploma in Leadership and Management for Residential Childcare, be working towards it or be prepared to work towards it within six months of appointment, or Social Work England registration

· Experience of managing and developing an effective team

· Experience of working with women and children

· A strong understanding of safeguarding, risk assessment and person-centred support

· Knowledge of trauma-informed practice

· Excellent communication, organisational and leadership skills

You will be compassionate, professional and non-judgemental, with the confidence to lead within a complex regulated service.

About Trevi

Trevi is an award-winning women’s charity that has supported women in Plymouth for more than 30 years.

Through residential centres, a women’s centre and outreach programmes, Trevi provides specialist, gender-specific support to women experiencing some of life’s toughest challenges, helping them move from crisis towards safety, stability and independence.

Benefits include 25 days’ holiday plus bank holidays, a day off for your birthday, enhanced sick pay, pension contributions, an Employee Assistance Programme, extensive learning and development opportunities and access to the Blue Light Card.

This role is open to women only under Schedule 9, Part 1 of the Equality Act 2010.

Employment is subject to an Enhanced DBS check, the cost of which will be reimbursed by Trevi. Applicants must already have the right to work in the UK as visa sponsorship is not available for this role.

Closing date is 30th September 2026 at mid-day.

Other roles you may have experience of could include:

Residential Registered Manager, Children’s Registered Manager, Residential Childcare Manager, Residential Services Manager, Deputy Registered Manager, Children and Families Manager.

Salary range: £26,630 - £31,490 per annum

Hours: 35 per week

Contract: Permanent

Location: Wokingham

Job Reference Number: 1768

Cranstoun is a charity which believes in creating a better, healthier and safer world. With passionate staff, courageous people and the knowledge and expertise to match, Cranstoun empowers people to change and rebuild their lives. 

We provide a range of services for those affected by alcohol and other drugs within the Borough of Wokingham. 

We support people to deal with their substance use so that they can change their lives, be happy and reach their goals. 

As a Key Worker in Wokingham, you will be part of a small, dedicated team who are passionate about empowering others. You will be responsible for delivering a good quality and safe service to the people you support including assessment and engagement support, case load management, needle syringe programme delivery, harm reduction and interventions. If you are someone who enjoys problem solving to help people to change their lives for the better, this is the role for you.

You will have good Microsoft Office skills and be able to manage your own diary efficiently and proactively. The most important thing you’ll bring to this role is your desire and ability to make a positive difference to people’s lives. 

All post holders may be required to work some evenings, to meet our service delivery requirements. The core service operates Monday to Friday, 9am – 5pm. The service offers a 4 day working week to support a healthy work-life balance.  

For more details and to apply, please visit our website via the apply button. Please quote the appropriate Job Ref in all correspondence.

Closing date: There is no closing date for this role

All posts are subject to an enhanced DBS Disclosure.

Applicants must be able to provide satisfactory evidence of their right to work in the UK at the application stage.

Sponsorship is not available for this post. Applicants must have the right to work in the UK that does not require employer sponsorship for the duration of the appointment.

We are an inclusive employer, committed to promoting equality and diversity in all areas of our work. 

Registered Charity No: 1061582

Job Title: Supporter Experience Officer - VAC173

Working Hours: 37.5 hours per week (flexible working by agreement). It is expected that work will sometimes be required outside normal working hours. However, time off in lieu is offered in accordance with the policies and procedures.

Salary: Circa £30,000 per annum

Contract: Fixed Term 12 Months (Maternity Cover)

Deadline: Wednesday 30th September 2026

Interviews to take place: CV's will be considered as they are received. Shortlisted applicants will be contacted by telephone in the first instance.

Location: Leeds Hospitals Charity offices with occasional opportunity to work from home.

Please include a cover letter or short supporting statement explaining why you're interested in joining Leeds Hospitals Charity and how your skills, experience and values make you a great fit for the role.

Who are Leeds Hospitals Charity?

Leeds Hospitals Charity is proud to support Leeds Teaching Hospitals NHS Trust. At Leeds Hospitals Charity, we work with NHS staff to improve the experience of patients and families. We are passionate about healthcare and about making our hospitals amazing. We bring together thousands of donors to make a meaningful difference for patients across Yorkshire, funding life-saving equipment, treatments, rare disease research and vital comforts where they are needed most.

Why This Role?

The Supporter Experience Officer plays a key role in delivering an outstanding, person-centered experience for supporters, patients, volunteers and staff. As a first point of contact, the postholder will provide excellent supporter care through the management of enquiries, donations, supporter communications and stewardship activities.

Your role will support the delivery and continuous improvement of supporter journeys, helping to ensure supporters receive timely, relevant and engaging communications that build loyalty, strengthen relationships and encourage long-term support. The Supporter Experience Officer will also provide volunteer co-ordination and operational support, contributing to an efficient, responsive and supporter focused fundraising team.

What We’re Looking For

• Experience delivering excellent customer service, supporter care or stakeholder engagement within a charity, healthcare, public sector or commercial environment.
• Strong communication and interpersonal skills, with the ability to build positive relationships with supporters, volunteers, patients, colleagues and other stakeholders.
• Experience managing enquiries and communications across multiple channels, including telephone, email and digital platforms.
• Excellent organisational and administrative skills, including record management, donation processing and maintaining accurate documentation.
• Experience using CRM databases and Microsoft Office applications for data management, reporting and supporter administration.
• Strong attention to detail, with a commitment to maintaining high standards of data quality, accuracy, confidentiality and GDPR compliance.

Key Responsibilities:

• Act as a first point of contact for supporters, responding to enquiries professionally and providing an outstanding supporter experience across all communication channels.
• Manage supporter records and administrative processes, including donation processing, Gift Aid administration, data management, reporting and supporter stewardship, ensuring accuracy, compliance and timely donor thanking.
• Build and maintain positive relationships with supporters, patients, volunteers and Leeds Teaching Hospitals NHS Trust staff, strengthening engagement, loyalty and connection to the charity’s impact.
• Lead the development and continuous improvement of supporter journeys, using feedback and insight to enhance satisfaction, retention and improve fundraising outcomes.
• Co-ordinate volunteer recruitment, induction, training, support and task allocation, ensuring volunteers have a positive and rewarding experience while maximising their contribution.

Full Job Description can be found on our website.

Benefits:

· 27 days holiday a year plus bank holidays with the option to buy additional holiday.

· Flexible and Hybrid Working

· Annual pay review

· Birthday Day (Paid day off on your Birthday)

· Additional holidays based on length of service

· Volunteering Days

· Unlimited access to our online Learning & Development Portal

· Pension scheme- 5% employer contribution

· Health & Wellbeing support including:

o access to Employee Assistance Programmes and trained Mental Health First Aiders

· Life Insurance Protection

· Cyclescheme

· NHS Blue Light Card and Discounts

As a Disability Confident Employer we commit to offering all applicants who consider themselves to have a disability an interview if they demonstrate they possess the essential skills and experience required for the role. Please advise on your covering letter if you consider yourself to have a disability.

Leeds Hospitals Charity is committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our recruitment practices support this by ensuring all employment positions are subject to a fair, and robust recruitment process, relevant to the role. This may include interviews, assessments, pre‑employment checks, including DBS checks, references, and an appropriate probationary period.

Thank you for taking the time to apply for our position. We appreciate your interest in Leeds Hospitals Charity.

Lumos is looking for an experienced and solutions-focused Senior Programme Manager to coordinate the successful delivery of complex, multi-country programmes, including a major, multi-country and multi-year programme. 

This is a pivotal role for an accomplished programme-management professional who can bring people, plans, budgets and evidence together to keep ambitious projects moving forward. Working across countries, disciplines and organisational functions, you will help ensure that our programmes are delivered to a high standard, on time, within budget and in accordance with donor requirements. 

You do not need to be a specialist in childcare reform. What matters most is your strong track record of managing large, restricted-funded international programmes and your ability to navigate complexity with clarity, sound judgement and a collaborative approach. 

About Lumos 

Lumos works to realise every child’s right to a family by transforming care systems around the world. Our vision is a world in which all children grow up in safe and loving families, supported by their communities. 

Working alongside governments, civil society organisations and young people with lived experience, we help families stay together or reunite and support the transition from institutional to family- and community-based care. 

Over the next 10 years, Lumos aims to enable 500,000 children in care to return to family-based care and help prevent 10 million children from experiencing family breakdown and separation. Achieving this ambition requires pace, collaboration and excellent programme delivery—and this role will make an important contribution. 

The role 

Reporting to the Director of Programme Delivery, you will provide day-to-day coordination, monitoring and support across a portfolio of international projects. 

Your principal focus will be coordinating a major multi-country, multi-year programme across multiple participating countries. You will work closely with Country Directors, project teams, technical and MEAL colleagues, Fundraising, Finance and People teams, as well as donors and delivery partners. 

Your responsibilities will include: 

• Coordinating multi-country project delivery against agreed workplans, budgets, results frameworks and donor requirements
• Maintaining clear project plans, risk registers, dashboards, logframes and delivery trackers
• Identifying risks, delays and bottlenecks early and helping teams find practical solutions
• Managing budgets, forecasts and expenditure, including donor financial reporting and budget realignments
• Supporting country teams and partners to strengthen their project and financial-management capacity
• Managing or matrix-managing project colleagues across different countries and disciplines
• Coordinating monitoring, evaluation, accountability and learning activities, ensuring that reliable evidence informs delivery
• Supporting high-quality narrative and results reporting in collaboration with grant-management colleagues
• Monitoring sub-awards, sub-grants and partner compliance
• Supporting donor monitoring visits, audits, procurement and grant-compliance processes
• Contributing to proposals and concept notes for future institutional funding
• Ensuring safeguarding is embedded effectively across the projects you coordinate
• Travelling internationally when required to support programme delivery

As projects begin, evolve and close, you will work flexibly across the wider portfolio, providing dependable coordination wherever it is most needed. 

About you

You will bring significant experience coordinating large, restricted-funded international programmes, ideally valued at more than £1 million per year. This may have been gained within international development, child protection, education, health, WASH or another related field. 

You will also bring: 

• A recognised project-management qualification and strong practical expertise in work planning, risk management and multi-stakeholder coordination
• Experience delivering single- or multi-country projects funded by institutional donors such as USAID, FCDO, the Dutch Government or major foundations
• Strong financial-management skills, including budgeting, forecasting, expenditure monitoring and donor compliance
• Experience of complex institutional-donor grant requirements, or the ability to apply closely related experience
• Experience managing or matrix-managing multidisciplinary and geographically dispersed teams
• Strong knowledge of results frameworks, indicators, monitoring and donor reporting
• Experience overseeing sub-awards, sub-grants, consortium partners or other delivery partners
• Excellent organisation, analysis and problem-solving skills
• The ability to remain calm, make sound decisions and manage competing priorities
• Excellent written and spoken English; Spanish, Romanian, Ukrainian or Arabic would be an advantage
• A genuine commitment to children’s rights and to Lumos’ mission and values

You will be a collaborative and culturally sensitive communicator who builds trusted relationships across teams, countries and professional disciplines.

You will combine close attention to detail with the ability to see the wider picture and will be comfortable creating structure and momentum in a complex international environment. 

Why join Lumos? 

This is an opportunity to apply your programme-management expertise to work with meaningful, lasting impact. You will collaborate with committed colleagues and partners around the world, helping to strengthen programmes designed to ensure that children can grow up in safe, loving families. 

Closing date: 11 October 2026 

Interview dates: week commencing 19 October 2026 

Applicants must have the right to work in the UK  

Only shortlisted candidates will be contacted  

Lumos is committed to safeguarding and promoting the welfare of children. The successful candidate will be required to complete safeguarding checks appropriate to the role, including references from previous employers and a relevant DBS check. 

We are committed to equality, diversity and inclusion and welcome applications from candidates of all backgrounds. 

Location: Fully remote with flexible working arrangements but with your home base being in the East Midlands to allow easy travel to Warm Welcome Spaces in the region. As this is a regionally focused role, continued residence in the East Midlands is a requirement of the position.

Salary: £28,387, pro rata for part time hours 

Contract: We are open to this role being part time (0.8FTE minimum preferred) or full time. We offer fully flexible working.

Closing date for applications: 11 October

Due to high numbers of applications, prior to interview we may carry out initial screening calls with prospective candidates before selection for interview. We will be asking about your reasons for applying and how you think your skills and experiences align to the role.

First interviews: W/C 18 October

Start Date: ASAP

About the Warm Welcome Campaign

Founded in 2022, the Warm Welcome Campaign wants everyone in the UK to find a place of belonging and reconnection at a Warm Welcome Space near their home. We have a bold ambition to enable a more deeply connected society where we all have free access to welcoming community spaces. 

We resource, connect and champion a network of over 6,300 Warm Welcome Spaces and bring together a growing coalition of local, regional, and national partners representing the worlds of charity, faith, business, government, and philanthropy. By working together, we can unlock the power of community spaces made by and for everyone, creating a thriving network of hope and reconnection fueled by human warmth. 

We’re working hard to reach everyone with the message that a Warm Welcome is waiting for them just around the corner, all through the year. 

Throughout all our work and within our team we live out our values of being inclusive, collaborative and courageous and our personality that is friendly, adventurous and uplifting.

It’s an important moment for us – we are now in our second year of our five year strategy which shows a clear picture of the path we have set ourselves ahead to continue to deliver and deepen our impact. We now have approximately 3.5 million visitors to Warm Welcome Spaces each year. In January we delivered a hugely successful second ever Warm Welcome Week in collaboration with a wide variety of partners. 

The Opportunity

This is an exciting opportunity for a purposeful and proactive individual to work within a small (but growing), friendly and dynamic team in a varied role.

We are expanding our programmes and partnership team and so we are looking for a Warm Welcome Space Support Coordinator (based in the East Midlands). 

If you are brilliant at engaging with a wide variety of organisations and individuals, and passionate for your input to shape work that makes a genuine difference to people’s lives, this could be the role for you.

To support the range and depth of opportunities we can offer to Warm Welcome Spaces, we are looking for a Spaces Support Coordinator to work primarily on supporting our Champions programme, as well as other exciting programme opportunities, to ensure they are as successful as possible in delivering impact for Spaces by meeting their targets. 

We’re looking for someone who thrives on the variety of connecting with a huge range of people and who is organised and systematic while at the same time has room for creativity, learning and innovation. You will need to enjoy working proactively and flexibly in a fast-paced environment, and have a logical, systematic approach, as well as excellent communication and IT skills. 

Our team works remotely, but there are also opportunities to co-work (depending on location). You’ll be encouraged and supported to grow and develop your skills and expertise within this role

Warm Welcome Responsibilities

Working closely with the Warm Welcome Spaces Support Manager and wider team your primary responsibility will be to provide Project Coordination related to projects that are designed to support Warm Welcome Spaces, taking ownership of specific projects and tasks as required, including;

Project Coordination:

• Owns and manages parts of a project and ensures successful delivery - for example within the Warm Welcome Champions Programme or Partnership volunteering opportunities to benefit Spaces. This will include organising specific events as part of wider projects

• Develops project plans and timelines and maintains updates and progress

• Communicates clearly about a project and ensures the project is keeping to the planned timeline and outcomes, identifying any delivery challenges quickly

• Understands key responsibilities and can clearly articulate role within projects

• Responding to and fielding enquiries related to projects as appropriate

• Taking meeting minutes and chairing meetings when needed

• Collecting and entering data for various spreadsheets and documents efficiently

• Maintaining and updating information on our CRM tool

• Ensuring project documents are responsibly and securely stored and updated on the GDrive

• Builds positive relationships with partners and delivers expected outcomes on projects in partnership with them

Warm Welcome Space Support:

• Organising, supporting and attending Space visits, special events or volunteering opportunities to build relationships with Spaces and partners

• Ensuring the smooth running of in person events and visits with Warm Welcome Spaces

• Recording key insights and information during Space visits to ensure we have key impact and reporting data, as well as information to help us to continue to learn and improve our support for Spaces

Communication support:

• Supporting with communications e.g. storygathering at events or space visits 

• Creating presentations for meetings and events as needed

• Liaising with stakeholders and funders in a timely manner as required

• Writing up stories about spaces visited that can be published on the website 

Teamworking:

• Supporting the work of the wider Warm Welcome/Good Faith Partnership Team as capacity and need allows

• Other responsibilities commensurate with the post

Person specification

We are looking for candidates with the following skills and experience: Please respond to these in your application

• Tenacious with a natural drive to push tasks through to completion and to the required standards of excellence

• Some experience in supporting community partnership projects in collaboration with cross sector partners, including Local Authorities, Voluntary, Community, Social Enterprise and Faith Sector Organisations 

• Understanding of Asset Based Community Development (ABCD) approaches in recognising and celebrating the expertise and experiences of local community groups

• A good team player who is quick and willing to respond to the needs of others by pitching in and helping with tasks

• Understanding and commitment to our values - Being Inclusive, Collaborative and Courageous

• Highly computer literate: proficient users of Word, Excel, PowerPoint and Google Workspace, as well as being comfortable and keen to learn new technologies and use new tools including a CRM system

• Able to build relationships and work well with a range of stakeholders from a variety of backgrounds. Have a good understanding and commitment to promoting Equality, Diversity and Inclusion in practice throughout your work.

• Understanding of gathering data and encouraging learning from monitoring, evaluation, and impact assessment

• Highly organised and details-focussed

• Excellent communication skills and experience of sharing information in clear, concise and easy-to-understand formats across a range of mediums, to a range of audiences.

• Confident to take the initiative and solve problems pro-actively

• Self-starter, able to manage themselves and their time, juggling a variety of tasks and priorities

• Willing to work flexibly, which may occasionally require working out of normal working hours

• Willing and able to work remotely, predominantly from home, but with the possibility to co-work with other members of the team (depending on location)

• Have the right to work in the UK

Competencies and behaviours in our team

The core competence of everyone in our team is the ability to build trusted relationships among people with diverse perspectives and backgrounds. We are looking for people who are:

• Committed to the power of relationships to facilitate social change 

• Collaborative, inclusive, ambitious, aligning with our core values 

• Self-starters with high levels of commitment, energy and motivation 

• Curious and show initiative, with problem-solving skills and an ability to learn quickly and adapt to a rapidly changing context 

• Calm under pressure, and can adapt quickly in a fast-paced environment 

• Willing to pitch in to help other team members if needed 

•  Organised with effective time management skills. 

Working Arrangements 

• Current members of the team are based across the UK, with some in London, Reading, Bristol, Manchester, York and Northern Ireland. Applicants must be able to travel to Bristol once a month for a Tuesday full team meeting. Given the nature of this role we would also expect the applicant to carry out a reasonable amount of travel to both Warm Welcome Spaces and partners across the UK. 

• This role is fully remote, with flexible working arrangements. 

• All employees, volunteers, partners, suppliers and consultants working with GFP are expected to adhere to our Code of Conduct and safeguarding policies. GFP’s commitment to safeguarding means we seek to ensure that no harm comes to people as a result of contact with the organisation’s programmes, operations or people.

• You will need to have the right to work in the UK.

For more information on how to apply, please view the attached role description. 

This is a fantastic opportunity to lead a team working for democracy, peace and climate justice.

We’re looking for someone to manage our Advocacy and Media team for a year. The team covers public affairs, media, social media, and relationships with other churches and faiths.

We need someone with the relevant skills and experience, who can also learn fast and start leading the team’s work quickly. You will have a background in policy, public affairs and/or campaigning work, and experience of line-management. You will need excellent interpersonal, communication and organisation skills.

We have our own advocacy projects on democracy and human rights in Westminster and Holyrood, as well as working in coalition with other organisations on issues such as climate justice and peace.

You will have the opportunity to work within a friendly and collaborative team for an organisation striving for peace, truth, equality and sustainability.

Contract: Fixed term for 13 months, maternity leave cover.

Hours: Full-time, 35 hours per week.

Location: Based at our offices in London (NW1) or at home nationally, but must be within 2 hours’ travel of London and willing to travel regularly and sometimes at short notice. Office-based staff can work at home some of the time by agreement.

For details of how to apply, please visit our website.

Closing date: 8.00am on Monday, 5 October 2026.

Interviews: Wednesday, 21 October 2026 (Friends House, London).

Quakers are committed to equality and welcome applicants from all identities and backgrounds. Selection is based solely on skills, experience, qualifications, and abilities. We aim to prevent age, belief, disability, ethnicity, gender, gender reassignment, marital status, nationality, neurodivergence, race, religion, sex, sexual orientation or social class from being a barrier to employment. We aim for an equitable, user-friendly application process, and reasonable adjustments can be made if needed. As a Quaker organisation we expect all applicants and employees to uphold our values.

We are committed to safeguarding children, young people and vulnerable adults. All candidates will undergo pre-employment checks in line with our Safer Recruitment guidelines.

To organise the Finance Department and all its functions to ensure timely delivery of complete, accurate information to all users in order to minimise risk and maximise efficiency.

Location: This is a hybrid role based in our Folkestone Office, with the number of days spent in the office to be discussed and agreed with the successful candidate, taking into account the needs of the role.

Working Hours: Office open officially from 9am to 5.30pm (Mon-Fri) and 9am-4pm on Fridays.

Responsibilities

• To manage all banking and Treasury functions, ensuring all payments are properly authorised and funds are invested in the best manner.
• To manage the Finance Department, its staff and software systems.
• To ensure the appropriate delegation of tasks and responsibilities to the Finance & Administration Officer and overseeing their development and training.
• Maintaining a thorough understanding of, and ensuring the integrity of the financial reporting, Nominal Ledger and costing structures, internal controls and monthly processes 
• To manage all Payroll and Pension functions for UK and Overseas staff, ensuring full PAYE and NIC compliance, and processing MAFI pension contributions.
• To ensure all staff understand their payroll and pension matters, and help with understanding their tax situations, ensuring that overseas staff are on the correct tax (NT) code. Making staff aware when they need to take independent financial advice.

Job Activities:

 General

• Working with the Finance Director to understand the budgeting and reporting practices.
• Maintaining a thorough understanding of, and ensuring the integrity of the financial reporting, Nominal Ledger and costing structures, internal controls and monthly processes.
• Working with the Finance Director to ensure a clean and timely year end audit.
• Supporting Finance Director with special projects.

 Treasury Management

Primary responsibility for and management of:

• Ensuring that liquid funds are always available to fulfil planned expenditure.
• Ensuring that funds are held so as to attract the best rate of interest.
• To research the best options for investment and consult with the Finance Director.
• To ensure that all funds are invested in-line with charity policies.

Banking

Primary responsibility for and management of:

• All bank-payment related software. This includes NatWest Bankline, NW ClearSpend and Bacway IP.
• All domestic and foreign bank accounts.
• Ensuring account balances are maintained at agreed levels and movement of funds as required.
• Organisational banking requirements including daily monitoring of transactions and resolution of any arising queries and issues.

Primary contact for:

• All domestic and foreign banks (NatWest – including Relationship Manager, Corporate Service team, foreign exchange dealer, Bank of Ireland Euro account,
• WorldPay & Stripe (Credit Card processing) and BACS (Direct Credit and Direct Debit processing)
• Software Providers

 Payroll

Primary responsibility for and management of:

• Preparation, processing and payment of monthly Payroll and month end procedures to deadline.
• Adherence to HMRC rules and requirements ensuring MAF is protected from avoidable fines thereby minimising compliance costs.
• Advising Overseas Staff on matters of Tax and NI.
• Maintenance of the Payroll software and database.
• Driving process improvements across the Payroll function.

Primary contact for:

• HMRC
• Payroll Software Provider
• UK and Overseas Staff

Additionally:

• Providing guidance on Payroll related matters to Senior Management and Staff
• Providing reporting and analysis to HR and SLT as required
• Co-responsibility along with HR for advising monthly payroll changes
• Providing audit support specific to payroll and expenses

Pension

Primary responsibility for and management of:

• Preparing monthly submission and electronic transmission for payment of employer and employee pension contributions to Pension Scheme Provider for UK, Overseas and MAF International staff.
• Calculating, deducting, collating and validating personal pension contributions, and resolving any arising anomalies.

Arranging meetings with all Staff and IFA.

Primary contact for:

• Pension provider
• Death in service benefit provider
• UK and Overseas Staff
• MAF International
• Independent Financial Adviser (IFA)

Tasks common to all staff:

1. Role modelling of organisational values and beliefs - to contribute to the shared spiritual life of the MAF UK team as a unique Christian charity. This will include attendance and participation in corporate times of biblical reflection and corporate prayer meetings.
2. To participate in appropriate matrix programme and project teams, contributing skills and expertise to required timescales from the appropriate programme leader.
3. To keep line manager informed of all relevant and timely information.
4. At all times comply with statutory requirements for handling personal and sensitive data in a confidential manner.
5. To abide by Safeguarding and Conduct Policies, and all other MAF UK policies provided on the Intranet.

Terms:

• As a senior appointment at least 36 hours per week but in addition those required to achieve the agreed responsibilities, with up to an hour for lunch daily, unpaid. Hours should be agreed with line manager.
• Flexibility will be required for working additional hours and travel to meet business needs or for travel or meetings on weekends or evenings.
• Annual leave entitlement of 22 days per year (pro rata) plus the 8 paid public holidays per year.
• Non contributory pension scheme (10%) of salary.
• Permanent, or 1 year fixed term contract.

Dean Farm Trust is seeking an experienced and compassionate Sanctuary Operations Manager to take responsibility for the day-to-day leadership and operational management of our 32-acre animal sanctuary near Chepstow.

Home to 200 rescued animals, including pigs, cows, sheep, goats, equines and birds, Dean Farm Trust provides a home for life to animals in need. This is a senior, hands-on leadership role with animal welfare at its heart.

The Sanctuary Operations Manager will lead our on-site team, working through our Team Leaders to ensure the Sanctuary operates safely, effectively and to the highest standards of animal welfare. The role will oversee staffing and rotas, volunteer development, recruitment and training, budgets and resources, facilities and maintenance, land and pasture management, health and safety, compliance, contractors, projects and the operational delivery of Sanctuary events and activities.

We are looking for someone with strong leadership and people-management experience who is confident managing a busy operational environment and developing both staff and volunteers. You will need to be organised, practical and able to balance the immediate demands of running a sanctuary with longer-term planning and improvement.

This is an important appointment for Dean Farm Trust as we strengthen our operational structure and build a sustainable future for the Sanctuary. The successful candidate will work closely with the Director and Trustees while taking real ownership of Sanctuary operations and providing strong, consistent on-site leadership.

A genuine commitment to animal welfare and to the values of Dean Farm Trust is essential.

Please read our full Candidate Pack before applying. It includes the complete Job Description, information about Dean Farm Trust and further background on why we are recruiting for this role now.

Thank you for your interest in joining the Senior Leadership Team at Yorkshire Wildlife Trust at a pivotal time for securing nature’s recovery. We hope the information we have put together about the Trust will encourage you to make an application for the role.

We are looking for a strategic and collaborative Director for Communities, Campaigns and Fundraising to lead how the Trust builds public support, enables community action, influences political and civic decisions and generates sustainable income across Yorkshire. Providing visitor experiences will be an important route through which people connect with nature, participate in our work and become long-term supporters.

You will bring senior-level experience of integrating communications, marketing and public affairs, together with a strong record of developing audiences, propositions and campaigns that convert interest into participation, advocacy, income and long-term support. You will use audience insight, customer relationship management systems, segmentation and digital engagement to strengthen supporter journeys, conversion, retention and loyalty, while growing sustainable income across membership, giving, appeals, legacies, philanthropy, trusts and foundations, corporate partnerships, sponsorship, visitor income and appropriate commercial opportunities.

You will lead through four Heads of Service covering Supporter Engagement, Fundraising, Communications and Public Affairs, and Visitor Services. As a member of our established and diverse Senior Leadership Team, you will set direction, create alignment, strengthen capability and hold the Directorate accountable for delivery. You will also work closely with our vibrant, engaged and supportive Trustee Board and play an active part in The Wildlife Trusts federation.

If you share our passion for making a difference, can contribute as an inclusive and collaborative leader and bring the skills and experience we need, we would welcome your application. You will help us build a diverse and inclusive organisation and drive positive change for Yorkshire’s wildlife and communities.

How to apply:

Please submit an up-to-date CV and supporting statement. When writing your supporting statement, please ensure you describe your relevant knowledge, skills and experience aligned to the Person Specification in the Candidate Brief. Please be aware that if you only submit a CV, your application may not be considered.

Please DO NOT include any personal details (name, address etc) on your supporting statement.

Closing date: Sunday 18th October (midnight)

We reserve the right to close this vacancy early should we receive a high volume of suitable applications. We therefore encourage interested candidates to apply as soon as possible.

Preliminary Interviews (virtual): 2nd / 4th/ 5th November - TBC

Interviews (in-person): 23rd /24th /25th November – TBC

Please note that applications received after the closing deadline may not be considered. The Trust regrets that it is unable to give feedback on unsuccessful applications.

We want our people to flourish, just like nature, and so we are committed to creating a movement that recognises and truly values individual differences and identities. We value diversity and creating an inclusive culture where everyone can be themselves and reach their full potential.

We are also a member of the Disability Confident Scheme. This means we are committed to offering an interview to disabled applicants who meet the minimum criteria for the post. Where a post is oversubscribed (i.e. there are more candidates meeting the minimum criteria than we can offer interviews to), we will carefully balance inviting a mix of the highest scoring disabled and non-disabled applicants.

About Us

Royal Museums Greenwich is a collection of diverse historical sites. The sites are the National Maritime Museum, Cutty Sark, the Royal Observatory, and the Queen’s House. Each of these sites has a unique identity and a common purpose to serve our communities, through sharing our collections and expertise. We are a place to explore the sea, space, art and history, and our strategy ‘Charting Our Course’ puts people at the core of its success.

The Role

The Development Team secures vital funding to support core programming and public engagement, exhibitions, collections care and major capital projects at Royal Museums Greenwich. We work with philanthropists, companies and trusts & foundations, building a community of generous and loyal supporters from our Patrons Circle and legacies to major grants and corporate partners. Our current focus is to secure a team target of £2M revenue income in this financial year, and deliver the funding needed to deliver First Light, a landmark capital transformation of the Royal Observatory Greenwich.

This is an exciting time to join this busy, tight-knit fundraising team, to work across all fundraising disciplines and to play a vital role in our future success.

Reporting to the Senior Manager: Development Business Operations, and working with all our fundraisers, the post holder will play a vital role in creating action led prospect pipelines.  

Key responsibilities include the identification and assessment of new prospective donors to increase Royal Museums Greenwich's donor pool - based on a solid understanding of current projects and priorities. Prospect pipeline activity will be supported by detailed research profiles and due diligence, ensuring that fundraisers are informed and focussed and to ensure prospect cultivation actions and deadlines are regularly recorded, kept on track and on target.

The role is responsible for maintaining the department's systems, processes and data - always aware that effective management maximises income generation and donor engagement and always seeking improvement in these areas. This role has responsibility for day-to-day management of, and training on, the fundraising database: Blackbaud’s RE NXT. The database is a vital tool in recording fundraising opportunities and actions, recording gifts, stewardship and donor interactions with Royal Museums Greenwich. As such, a good understanding of data protection law and how it is applied will play a large part in this role.

The successful candidate will have a track record in successful research, an interest in the heritage sector, and will demonstrate strong writing and analytical skills. They will be able to work on their own initiative, as well as having an understanding of the importance of data management and how process improvement can lead to more efficient working.

This is a full-time, permanent role in Band 6 - Management and Competent Specialists. Core hours of work will be 36 hours per week, Monday to Friday between 9am - 5pm, with an additional hour to be worked as agreed upon with management. Occasional evening working will be required - as part of the wider team - to support fundraising events.

Salary: £31,400 per annum.

Prospective candidates are encouraged to read the attached Job Description and Person Specification before applying.

Please be aware that we are unable to sponsor visas.

Please also note that due to our commitment to internal opportunities for current staff, internal candidates will be considered first for this role.

Interviews are pencilled in for the week commencing Monday 5th October.

Benefits

We offer:

•    A generous pension scheme
•    22 days annual leave (rising to 25 after 1 year) plus bank holidays 
•    40% discount in our cafés, 30% in our shops
•    Interest-free loans (travel, bike, gym, learning)
•    Free Life Assurance Scheme covering you for 2 times your annual salary
•    Free entry to exhibitions at partner museums and galleries
•    Flexible and hybrid working options
•    A culture that celebrates individuality, collaboration, and innovation

EDI

Diversity and inclusion are integral to our work at Royal Museums Greenwich, as we are a museum for everyone. We want to foster a spirit of inclusion, collaborative working, innovation, and valuing people as individuals whose lives have been shaped by different experiences. Therefore, we welcome applications from everyone.

We actively work with Disability Confident scheme and ask that you let us know if there are any reasonable adjustments you need or things you would like us to know during the interview process, which may include being provided with the interview questions in advance, requiring a step free interview space, that you are eye-contact avoidant, or having the interview questions in a written format or additional time in timed tests, interviews or other assessment activities.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Landlord Partnership, Asset & Compliance Manager to play a pivotal role in our Housing and Property Services Team in London, with travel to sites as required.

Sounds great, what will I be doing?

As the Landlord Partnership, Asset & Compliance Manager, you will provide strategic leadership across Hestia's accommodation portfolio, ensuring properties remain safe, compliant, financially sustainable and fit for purpose. You will act as the primary point of contact for landlords, Registered Providers and accommodation partners, managing key relationships and overseeing Housing Management Agreements, leases and licences.

You will lead on property compliance and asset management, ensuring statutory inspections, servicing programmes and remedial actions are completed within required timescales. The role will also involve overseeing planned maintenance programmes, monitoring landlord and property performance, supporting financial planning and reporting, and working closely with internal teams to ensure high-quality housing services are delivered to residents across Hestia's accommodation portfolio.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Essential:

Experience managing property compliance within a housing, supported housing or property environment; experience of asset management, planned maintenance and stock condition programmes; experience managing contracts, suppliers and landlord relationships; experience producing performance, compliance and assurance reports for senior stakeholders; experience managing staff and driving service improvement; strong analytical, organisational and problem-solving skills; and the ability to influence, negotiate and build effective relationships with a wide range of internal and external stakeholders.

Desirable:

A relevant housing qualification, such as a Chartered Institute of Housing qualification (or willingness to work towards one); knowledge of housing management agreements, leases and property compliance frameworks; experience of budget management, financial planning and service charge monitoring; and a strong understanding of housing, asset management and property-related regulatory requirements.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

1. Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!

2. Face to face interview: Now you will have a face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our service users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.