Internal communication volunteer jobs

Walk alongside people rebuilding their lives

Hope into Action is a national Christian charity that enables local churches to house people experiencing homelessness.

We are launching a new Hope into Action project in Milton Keynes, and are looking for a Church & Tenant Empowerment Worker to support tenants and church volunteers as the project begins.

This role focuses on relationship, encouragement, and practical support as people rebuild stability and independence.

About the role

At launch the project will involve one house with up to three tenants, supported by church volunteers and the Hope into Action network.

As Church & Tenant Empowerment Worker you will:

• Walk alongside tenants as they settle into their new home
• Support them in developing independence and life skills
• Help them access relevant services and appointments
• Encourage positive relationships within the house
• Support church volunteers who build friendships with tenants
• Maintain simple casework records and communication with the team

You will be supported by:

• a Location Lead
• Hope into Action UK systems and advisors
• trained church volunteers
• partner agencies

This means the role focuses primarily on people and relationships, rather than large caseloads or complex housing management.

About you

We are looking for someone who:

• Is motivated by their Christian faith
• Has compassion for people facing difficult life circumstances
• Builds trust easily and listens well
• Is organised and able to maintain clear boundaries
• Enjoys working collaboratively with volunteers and churches

Experience working with vulnerable adults, homelessness services, or community work would be helpful, but the most important qualities are empathy, resilience, and relational skills.

A role that can grow

As the Milton Keynes project grows and additional houses are opened, hours and responsibilities are expected to increase in line with the number of tenants supported.

This role presents opportunity to work innovatively & responsively, creating new, unique, & informative LGBTQ+ affirmative resources, providing crisis support, prevention & wellbeing initiatives; along with having a developmental role in upskilling & supervising sessional staff, trainees, interns & volunteers. 

This is an exciting job opportunity to join a dynamic & committed team, in a key frontline role working directly within our Heads-Out mental health service, which provides individualised mental health plans, crisis safety plans and support, mental wellbeing workshops, varied mental health support groups including for those seeking asylum, a trans & non-binary group; LGBTQ+ mental health group, and LGBTQ+ social connections & activities group. 

Opportunities will include delivery of specialised interventions, taking direct referrals and helping to support & stabilise those at heightened risk and/ or living through mental health crisis, plus psychoeducation workshops and group programmes will further enable you to engage, empower & support participants to build confidence, develop skills, strategies & achieve goals to improve, maintain & best manage mental health, increase mental wellbeing, and reduce and/ or prevent future crisis.

elop is a well established thriving and award-wining London based community-led LGBTQ+ mental health & wellbeing charity offering a range of high-quality and professional mental health, counselling and wellbeingsupport services to lesbian, gay, bisexual and trans (LGBTQ+) communities. 

There will be one regular evening/ week and occasional other evenings and weekend working required.

NB: There will initially be both in-person office-based working with some remote home-based working required whilst we’re awaiting completion of building works and relocation to new premises

Interviews will take place Friday 26 June 2026 between 9.30am – 15.00 pm

Community Fundraising Assistant - North 

Are you ready to take on a new challenge with a leading charity making a real difference in brain tumour research?

Brain Tumour Research is an exciting, innovative, and ambitious charity. We are passionate about finding a cure for brain tumours through the establishment of dedicated Brain Tumour Research Centres of Excellence around the UK.​

After a successful 2025, we’re building on our momentum and looking ahead with ambition. As our work continues to expand, so does our impact. We are now looking for passionate people to join us on the next stage of our journey!

It is a fantastic time to be joining us and we are keen to share this with likeminded and talented individuals. We currently have an opening for a Community Fundraising Assistant - North, to join our Community and Digital Fundraising team.

• Do you want to make a difference in one of the most innovative and exciting medical research fundraising charities in the UK?
• Are you able to provide friendly and professional support to fundraisers and supporters?   
• Do you have experience in supporting events or community activities?
• Do you live in either Scotland, North East England, North West England or the East Midlands? 

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Have you answered Yes to these questions?

Does this sound like the opportunity to really take the next step in your career?

Excited to learn more about this position? Then please take a read through our recruitment pack which is included within this advert.​​​

If you have the skills and ambition that we are looking for we are excited to receive your application.  We are really looking forward to welcoming a new member to our team!​

We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process.  Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.

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We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.​

We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.

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Help shape the future of compassionate care

At Trinity Hospice, we believe everyone deserves outstanding end-of-life care. For more than 40 years, we’ve been at the heart of the Fylde coast, supporting patients and their families across Blackpool, Fylde and Wyre. Our care reaches far beyond our hospice walls, into homes, hospitals and the wider community, ensuring people receive the support they need, wherever they are.

We are now looking for an exceptional Individual Giving Manager to join our Fundraising  and Communications Team to play a vital role in sustaining and growing this care. This is a rare opportunity to shape and lead an ambitious individual giving programme, helping to secure the income that allows our services to reach thousands of people every year.

In this role, you will take ownership of developing and delivering strategies across individual giving, appeals, regular giving, in-memory fundraising, lottery and legacy marketing. You will lead a dedicated team of four, creating and delivering engaging campaigns that inspire people to support Trinity Hospice, while using data and insight to continually refine and strengthen supporter journeys. Your work will focus not only on generating income, but on building meaningful, long-term relationships with our supporters and ensuring they feel valued and connected to our mission. 

We are looking for a motivated and creative individual with a strong background in individual giving or a related fundraising discipline. You will be a confident communicator, able to craft compelling messages that inspire action, and comfortable working with data to inform decision-making. You will also bring experience of managing or supporting others, with the ability to lead, motivate and develop a team in a collaborative environment. A proactive mindset, attention to detail and the ability to manage multiple priorities will be key to success in this role.

Joining Trinity Hospice means becoming part of a supportive, collaborative team where your work has real impact. We are committed to helping our people develop and thrive, offering opportunities for learning and a range of wellbeing and staff benefits.

This is more than a fundraising role, it is an opportunity to make a genuine difference. Every pound raised helps us provide compassionate care to patients and their families at some of the most important times in their lives. As Individual Giving Manager, you will play a central role in ensuring we can continue to be there for everyone who needs us.

Hearing Dogs for Deaf People – High Value Events Manager
Location:Hybrid working with some travel to Hearing Dogs offices in either Buckinghamshire or East Yorkshire.
Salary: £40,000 per annum.
Contract: Permanent, full-time hours. 

Hearing Dogs for Deaf People, whose mission is build confidence, companionship and connection for people with hearing loss, is seeking a High Value Events Manager to help create inclusive, inspiring and impactful high-value event experiences that deepen relationships and generate transformational philanthropic support for the charity.

Hearing Dogs for Deaf People has been creating life-changing partnerships between hearing dogs and deaf recipients since 1982. As well as acting as an ear to their partners and alerting them to sounds, the charity’s clever and expertly trained dogs help deaf people to live life with confidence and independence, whilst providing love and emotional support.

Following on from a strategic review, the charity is now building a new Income Generation Directorate, to enable them to transform many more lives across the UK. This role will be critical to help Hearing Dogs reach their goals to significantly grow and diversify income.

This role will be part of a newly built High Value Events function and will develop, manage and deliver a portfolio of high‑value engagement and fundraising events that advance the charity’s strategic priorities and long‑term sustainability. Working closely with the High Value Event Team Manager and collaborating across Income Generation and wider teams, the postholder will create values‑led, relationship‑driven events that celebrate impact, inspire generosity and deepen connections with major donors, trusts, foundations, corporate partners and senior volunteers. They will ensure each event is thoughtfully planned, mission‑focused, inclusive and delivers strong return on investment, while strengthening long‑term philanthropic commitment to Hearing Dogs for Deaf People’s life‑changing work.

This role requires a proven track record in planning and delivering high‑value fundraising or engagement events generating £100k+, alongside experience working with major donors, high‑net‑worth individuals, committees and senior stakeholders. The ideal candidate will bring strong stewardship‑led fundraising expertise, excellent relationship management skills and a history of meeting income targets while maximising return on investment. Outstanding organisation, project management and communication abilities are essential, as is the confidence to engage and influence high‑profile supporters. Personally, the postholder will be a collaborative, inclusive and proactive team player with strong interpersonal skills, a creative and solutions‑focused mindset, and a genuine passion for Hearing Dogs for Deaf People’s mission, able to communicate impact in a compelling and inspiring way.

This is an exciting opportunity to help an organisation which is changing people’s lives every day, and where you have the flexibility of working remotely or spending time at Hearing Dogs’ stunning bases in Buckinghamshire or Yorkshire, with friendly and passionate staff and their four-legged friends.

If you want to lead the pack and help deaf people live well with hearing loss, please download our Candidate Pack for further information [PDF], which includes details on how to apply.

Closing date: Monday 25th May, 9.00 am. 

About Spear Bristol North West

Spear Bristol North West is a partnership between Spear Bristol Trust, St Andrew’s Church Avonmouth and Spear.

St Andrew’s Avonmouth 

St Andrew’s Avonmouth is part of the Church of England, and their vision is to play their part in growing God's Kingdom in their local communities and beyond. They are part of the wider Avonside Mission Area which has a bold vision to bring about the social, cultural and spiritual transformation of their communities in partnership with Christ, through the power of the Holy Spirit. You can find out more at St Andrew's-St Peter's Church's website.

You would be employed by Spear Bristol Trust, working from St Andrew’s Avonmouth where Spear Bristol North West is a key missional activity. Prayer and worship are embedded into daily working practices, so there is an Occupational Requirement for applicants to be practicing Christians. The Spear team share a belief in a triune God, and we welcome applications from people of all denominations and expressions of Christianity.​ You are welcome to reach out to the Spear recruitment team to discuss this further before applying.

Key Information:

• Salary: £25,000 FTE
• Part-time, 3 days a week - Tuesday to Thursday
• 25 days annual leave plus bank holidays
• A DBS check will be requested in the event of a job offer
• The Spear Programme offers a rewarding opportunity to work with young people, but it requires a dedicated commitment. Due to the term-based nature of the programme (i.e. two consecutive 4-week programmes in autumn, spring and summer), we expect annual leave to be taken between, rather than during terms

Recruitment Process

Application Deadline: 29th May 2026

Informal Call

Assessment and Interview Day: 24th June 2026

For more information please read through our Job Specification and Work with us pack.

If you require any reasonable adjustments as part of the recruitment process, please let us know.

Person Specification

• An active Christian, dedicated to representing the values of Spear and St Andrew’s Avonmouth.
• A commitment to grow and learn spiritually and as a Christian leader, and a desire to learn and understand coaching techniques.
• Passion for social justice, especially supporting young people in employment or education.
• Confident communication and interpersonal skills, both over telephone and face to face, particularly in group facilitation.
• An ambitious and self-motivated individual with the ability to prioritise workload, exercise initiative and work well under pressure.
• High emotional intelligence, a sense of humour and fun!

Are you ready to help shape our service from the ground up? Join us in developing REST (Recover, Eat, Support, Talk) – a new daytime drop-in hub focused on recovery, support and conversations held over a good cuppa!

We are looking for two compassionate and reliable Senior Wellbeing Support Workers to support the delivery of our new REST Hub Service in Bury St Edmunds and Ipswich providing holistic support for individuals accessing the service who may be experiencing mental distress.

You will lead the day-to-day running of the service and provide operational oversight, manage volunteers, and support staff to ensure safe, consistent and high-quality support.

At Suffolk Mind, our mission is to make Suffolk the best place in the world for talking about and taking care of mental health. 

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Key information:​

• Hours: 37 hours per week
• Work pattern: 9am – 5pm, Monday – Friday
• Salary: £27,202.00 - £30,856.00 per year
• Location: Central Bury St Edmunds or Ipswhich 
• Contract type: Fixed term until 31st March 2027 (subject to service contract renewal)​
• Number of availbale posts: 1 post based in Ipswich and 1 post based in Bury St Edmunds 

Why work for Suffolk Mind?

We are committed to supporting the health and wellbeing of our staff and have tailored our benefits package* to support this; we offer:

• 25 days holiday per year plus bank holidays as standard– increasing to 30 days with length of service (pro rata for part time employees)
• Your birthday day off
• An option to buy or sell annual leave
• Health and dental care insurance plan
• Occupational sick pay scheme
• Pension scheme
• Blue Light Card – offering discounts on 100’s of retailers both in store and online
• Monetary reward for length of service
• Refer a friend scheme

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Plus, internal wellbeing courses, opportunities for training, flexible and hybrid working options, excellent support and job satisfaction.

Is the job for you?

Below is a brief summary of the key requirements for this role, but for more information please make sure you visit the vacancies page on our website and download the full job description and person specification.
 

• Essential
   
  • At least 1-2 years’ experience of working with adults in a mental health environment
  • Ability to work in high-pressure, emotionally demanding environments with people suffering mental distress
  • Enhanced & Adult’s Barred DBS check (arranged by Suffolk Mind)

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• Desirable
   
  • Qualification in mental health e.g. DipSW, RMN, NVQ3, Cert 3, Human Givens diploma, Counselling or equivalent
  • Good listening and people skills, especially supporting staff in complex situations
  • Experience in managing volunteers and small teams
  • Experience in working with a similar REST or equivalent service

If you are looking to use your skills towards a career where your need for meaning and purpose are met, then come and join our team.

To apply, please complete a Suffolk Mind Application form by visiting our website, select ‘get involved’ from the top menu then ‘vacancies’ in the drop down list.

Closing date for applications:   midnight Sunday 24th May 2026

We reserve the right to close this job advert once a suitable a candidate has been found, therefore successful candidates may be contacted to interview at any time throughout the advertising process and would encourage you to apply as soon as possible.​

Interviews date: week commencing 1st June 2026

Interview questions may be sent in advance of interview.

We aim to let all applicants know the status of their application within 4 weeks from closing.

Unfortunately, we are unable to offer sponsorship on this role.

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Please complete our Equality and Diversity Survey here.

If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments.

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NO AGENCIES PLEASE

Suffolk Mind is committed to safeguarding and promoting the welfare of all children, young people, and adults at risk who have contact with our services and personnel. We expect all staff and volunteers to share this commitment. Background and DBS checks will be required for relevant posts as part of our Safer Recruitment procedures.

*T&Cs apply

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Additional keywords: Wellbeing, Senior, Support Worker, day drop in, mental health, charity recover, recovery, eat, support, talk, hub

Role Overview:
The Talent Set are delighted to partner with the client on a fantastic Philanthropy Manager role. This position involves leading high-value donor strategies and stewardship programmes to support long-term income growth for a health-focused charity. The role offers an exciting opportunity to work on impactful projects within a collaborative environment.

Key Responsibilities:

• Manage and cultivate a portfolio of major donors, securing multi-year, five-figure gifts.
• Research and identify new high-net-worth prospects using internal and external data sources.
• Develop tailored cultivation and stewardship plans, ensuring timely reporting and engagement.
• Collaborate with senior staff, Trustees, and volunteers to support donor approaches and network expansion.
• Work with internal teams to align projects with donor interests and prepare compelling proposals.
• Support the organisation’s stewardship and events programme, focusing on relationship building.
• Contribute to the development of new fundraising products for major donors.

Person Specification:

• Extensive experience of fundraising from high-net-worth individuals.
• Proven ability to secure significant gifts in a donor relationship management context.
• Skilled in motivating and inspiring stakeholders at all levels.
• Strong network-building experience both internally and externally.
• Experience in designing impactful stewardship programmes and managing high-value events.
• Exceptional communication skills, both written and verbal, with the ability to influence and negotiate.
• Excellent time-management, organisational, and database skills.
• Knowledge of philanthropy, legal, ethical, and financial considerations related to major giving.
• Ability to work flexibly, manage conflicting priorities, and thrive within a collaborative team environment.
• An interest in medical research or healthcare is an advantage.

What’s on Offer:

• Salary: £40,000 (pro-rata) plus London Weighting of £3,000 or Home Allowance of £450 per annum depending on location
• Location: London or remote
• Contract: 9 month FTC

How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity:
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Job Title: Assistant Store Manager

Location: Orpington

Salary: £21,921.20

Weekly Hours: 30

Reference: YMC1196329

Are you an experienced retailer?

Do you want to try a new type of retailing in Charity where you can support and deputise for a Store Manager raising money to help change young people’s lives?

You will work alongside paid staff and volunteers, proud of everything you achieve together at the heart of your local community and raise money for an amazing charity. If this excites you then we have a fantastic opportunity in our  store.

As an Assistant Store Manager, you will play a key role in the stores success. You will be highly organised with experience of merchandising, stock rotation and excellent customer service. You will work effectively and efficiently to maximise income for the shop and promote the work of YMCA within the local community. You will deputise for the store manager when needed and work in an environment that presents challenge and meaning.

Why join YMCA England & Wales?

You will have the opportunity to work in a role that is varied and stimulating, supporting the manager and shop team to represent and serve your local community. You will get real autonomy working with your Store Manager using your entrepreneurial skills to raise money and represent YMCA in your area.

You’ll also get a package that includes:

• Pension
• 28 days annual leave including bank holidays (pro rata for part time staff)
• Regular salary reviews
• Sick pay (after a qualifying period)
• Services to support your physical, mental and financial wellbeing, including an Employee Assistance Programme
• Health shield cash plan

This is an exciting time to join us as we embark on a journey of expansion. We are opening many new stores across England & Wales, Our Charity Shops are unique and offer a wide range of donated products. We are passionate about recycling and pride ourselves in selling over 95% of our donated stock and we don’t sell new goods! If successful, you will be joining an amazing team and receive support and guidance from your Store Manager and Area Manager.

 At YMCA England & Wales, we strive to create a workplace that fully reflects and serves its local community. We want all staff to feel empowered to bring their full, authentic self to work each day. We have diverse teams, we encourage everyone to do their best and support them to reach their full potential.

If you are passionate about improving young lives, this will be the role for you.

As an employer committed to inclusivity we welcome and encourage job applications from people of all backgrounds, particularly those from disabled and Black, Asian, and Minority Ethnic (BAME) candidates, who are currently under-represented throughout YMCA England & Wales

Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration and undertake a DBS check.

Role Purpose

The Coordinator role provides high-quality operational, administrative and coordination support across central services ensuring process efficiency, excellent stakeholder engagement, accurate data management and seamless delivery of organisational activity.

 Key Responsibilities

 1. Operational & Administrative Support

 · Act as first point of contact for enquiries via phone, email, or digital platforms, providing accurate information and escalating where required.

· Manage shared inboxes and enquiry channels, ensuring timely, high-quality responses.

· Maintain accurate records in central relationship management (CRM) systems and specialist databases (e.g., qualifications, membership, orders).

· Support cyclical operational activities such as membership renewals, insurance processes, annual returns and coach qualification tracking.

· Support with provision of data for analysis and insight

· Administer internal systems including intranet content, document repositories and online resources.

· Support fulfilment or group orders in a timely manner, liaising with suppliers to maintain stock levels and ensuring high quality of customer care and support.

· Assist with planning and delivery of national events, training days, workshops and webinars, including coordination of attendees, materials and general logistics..

2. Project & Process Coordination

· Provide end-to-end project support to central teams, including scheduling, documentation, tracking and reporting.

· Assist in implementation and evaluation of processes, governance requirements, compliance tasks and ongoing operational improvements.

· Support onboarding processes (e.g., new groups and centres, coaches, volunteers) and support closures or transitions where relevant.

3. Stakeholder & Customer Service

· Deliver clear, professional guidance to groups, coaches, volunteers and the public on operational matters including governance, health & safety, training and policies.

· Identify themes in enquiries and provide feedback to enhance organisational guidance, processes and communication.

4. General

· Undertake such other duties as the line manager shall from time to time determine

· Demonstrate the values and cultural aspirations of RDA in all work.

· Ensure due consideration is always given to our charitable aims and objectives and that this is demonstrated in all activities.

Person Specification

Essential

· Strong administrative and organisational skills with experience managing multiple priorities

· Excellent customer service and communication skills, including via phone, email and digital channels

· High attention to detail and accuracy, particularly in data handling

· Proven ability to deliver against deadlines and service standards

· High computer literacy, including MS Office 365 and CRM/databases

· Ability to use initiative, problem-solve and identify opportunities to improve processes

· Comfortable working in a busy, multi-functional team

· Empathy with RDA’s values, aims and approach

Desirable

· Experience supporting governance, compliance or operational procedures

· Experience with Salesforce, WordPress or other CRM/content systems

· Experience managing stock, orders, or supplier relationships

· Familiarity with training/qualification pathways or membership administration

· Experience working with volunteers or in a volunteer-led environment

· Understanding of disability, equestrian context or charity operations

We are seeking a resilient and compassionate Triage and Early Intervention Officer who is motivated to make a real and lasting difference to the lives of people aged 16+ affected by crime. Working within an empowerment-focused, trauma-informed framework, you will assess support needs and risk, deliver tailored short-term interventions, and maintain clear, professional boundaries at all times.

This is a part-time, office-based role located at our Plymouth office, with occasional travel across Devon and Cornwall to meet service needs. The core hours of the service are Monday-Friday 9am-5pm. A range of working patterns may be considered, subject to the needs of the service, and will be discussed at interview stage.

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Role

As a Triage and Early Interventions Officer (TEIO), you will carry out comprehensive assessments of impact and risk to inform the development of individualised, structured support plans, delivered in line with VS's Service Model.

You will also contribute to the delivery of the local helpline and undertake a range of administrative duties. These include processing invoices, supporting the management of social media channels, and completing health and safety checks. Full training will be provided.

Key Responsibilities:

• Act as the first point of contact for service users referred in to the service, ensuring that comprehensive impact and risks assessments are completed
• Carry a caseload of service users who require more immediate and short term interventions, referring on those with more long term needs either internally or externally
• Provide information and advocacy to enable service users to navigate and understand the criminal justice process and ensure their rights are upheld
• Empower service users to enable them to make informed choices about their future options
• Maintain accurate and confidential case management records and contribute to monitoring information for the service

About You

You will need:

• Understanding of the impact of crime on victims such as stalking, domestic abuse, sexual offences, hate crime and anti-social behaviour
• Effective verbal and written communication skills
• Experience of successfully delivering services and working directly within a statutory, voluntary or multi agency setting(s)
• Ability to balance competing needs and priorities
• Ability to work independently and as part of a team
• Experience of building effective working relationships across internal and external stakeholders
• Personal resilience to manage exposure to highly emotional or sensitive demands of the role
• Ability to use generic IT applications competently
• Administrative skills

About Us:

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Great opportunity to lead and support our charity's team through the next phase of development to drive One Medicine forward. 

Job Purpose

To lead the operational delivery of Humanimal Trust’s charitable aims and strategic objectives, as set by the Board of Trustees, ensuring that plans are translated into clear priorities, well-managed programmes and effective day-to-day operations. The postholder will line manage the operational team, oversee the finances and the fundraising activities, and maintain strong governance and compliance within Charity Commission requirements, at all times representing the Trust’s One Medicine purpose with professionalism and integrity.

Dimensions

· Line management responsibility for the operational team

· Budget responsibility: manage agreed operational budgets and monitor expenditure against plan

· Oversee delivery of the annual business plan and operational work programme

· Build and maintain relationships with key stakeholders, supporters, partners and suppliers

· Oversee the fundraising activities

Main Responsibilities and Role

· Provide visible operational leadership for Humanimal Trust, championing One Medicine and role-modelling the Trust’s values

· Translate Board-approved strategy into clear operational priorities, delivery plans and measurable outcomes

· Line-manage the operational team: allocate work, set objectives, provide coaching, and manage performance and wellbeing

· Maintain and improve operational policies, procedures and controls in line with charity regulation, GDPR/data protection and recognised good practice

· Ensure effective delivery of core operational functions (administration, supporter care, governance support, data management and supplier coordination)

· Protect the Trust’s reputation by maintaining high standards of quality, confidentiality, safeguarding and risk management

· Monitor progress against the operational plan, tracking risks, issues and dependencies and reporting regularly to the Chair/Trustees

· Lead on team resourcing and capability: recruitment planning (where applicable), induction, training and continuous improvement

· Work closely with the Chair and Trustees to support good governance, prepare papers, and ensure actions and decisions are implemented

· Attend and present at Board meetings

Finance

· Manage day-to-day financial processes for the Trust, ensuring appropriate approvals, controls and timely processing

· Oversee expense claims and supplier payments in line with policy; ensure accurate records are maintained for audit and reporting

· Track and report on income/expenditure and operational costs, highlighting variances and supporting budget planning with Trustees and finance support (where in place)

· Maintain a clear audit trail for key financial decisions, contracts and delegated approvals

Planning and Organising

· Develop and implement operational plans that translate Trustee priorities into clear workstreams, milestones and accountabilities

· Plan, organise and prioritise team workload and resources to deliver objectives, balancing immediate operational needs with longer-term planning

· Maintain and review the organisational risk register, escalating issues and ensuring proportionate mitigations are in place

· Maintain and review the Trust’s policies and guidance documents

· Monitor and report delivery, performance and compliance (e.g., quarterly/annually as agreed), supporting effective governance and continuous improvement

Decision Making

· Make operational decisions to deliver the Trust’s agreed plans within delegated authority, escalating strategic or high-risk matters to the Chair/Trustees

· Lead and line-manage the operational team, including recruitment planning (where applicable), workload allocation and resource deployment

· Liaise with external partners, supporters, volunteers, suppliers and professional advisers to support delivery and maintain effective relationships

· Liaise with the Chair of Trustees and the Trustees on a regular basis.

· Evaluate and improve processes, systems and ways of working to enhance quality, efficiency, supporter experience and internal control

· Identify learning and development needs for the team and support continuous improvement and professional development

· Manage operational capacity and prioritisation, ensuring resources are aligned to the Trust’s delivery commitments

· Approve expenditure, contracts and commitments within delegated authority and in line with policy

Internal and External Relationships

Internal

· Chair of Trustees and Board of Trustees (including sub-committees), providing timely updates, papers and delivery reporting

· Operational team and volunteers, providing leadership, coordination and support

External

Supporters, donors, partner organisations, volunteers, suppliers and professional advisers (e.g., finance, HR, legal), acting as an operational point of contact as required

Knowledge, Experience, Skills and Style Required

Essential

· Educated to degree level (or equivalent experience), with strong digital/IT capability (MS Office and CRM/databases) and a clear understanding of GDPR/data protection.

· Proven experience in an operational leadership/management role, delivering organisational plans, improving processes and achieving measurable outcomes.

· Excellent communication, negotiation and influencing skills, with the ability to work effectively with Trustees, colleagues, volunteers and external stakeholders.

· Strong people management skills, supporting staff through change, setting clear expectations and creating an inclusive, high-performing team culture.

· Demonstrable experience working in or with a charity/not-for-profit, with a good understanding of governance, compliance and supporter-facing operations (experience in human health, animal health or science an advantage).

· Strong judgement and analytical skills, able to manage competing priorities, budgets and risks and to deliver reliably in a small-organisation environment.

Desirable

· Understanding of the UK charity regulatory environment and good governance practice.

· Experience working with Boards/Trustees, including preparing papers, reporting on delivery and supporting effective decision-making.

· Knowledge and experience of fundraising operations and supporter care.

· Demonstrable understanding of, and commitment to, One Medicine.

Job Context and Special Features

This role is a key senior management position within Humanimal Trust, with responsibility for ensuring that strategy is translated into effective delivery, that the operational team is supported to perform at its best, and that the Trust operates with strong governance, compliance and financial control.

This is a one-year fixed term appointment for a 28-hour (3.5 day) working week, starting at the earliest opportunity.  The role is home-based in the UK, with occasional travel to other locations in the country.

About the role

Sitting within the Community & Events Team, and more broadly the Income & Engagement Department, the Community Fundraising Officer plays a vital role in supporting the long-term growth, development, and delivery of Sands’ community fundraising activities.

This is a new role at Sands, and it is an exciting time to join our growing team. This role will support acquisition activity, national campaign delivery and provide outstanding stewardship to fundraisers, community group and Sands groups, maximising their fundraising efforts and strengthening their relationship to Sands. You will also support the development of Sands regional fundraising approach, providing operational and administrative support to the Community Fundraising Manager.

The role is key to enabling the scaling of national community campaigns, enhancing supporter led fundraising activity, delivering high quality supporter stewardship, and supporting the future development of Sands’ emerging regional fundraising model.

Main Responsibilities

Community Fundraising Delivery & Growth

• Working with the Community Fundraising Manager, develop and deliver a community fundraising strategy for both new and existing activities.
• Support and assist with the delivery of Sands' community fundraising portfolio, ensuring activities are monitored and excellent supporter experience is given so to maximise impact and growth of each product.
• Provide operational and administrative support across the community fundraising pipeline, including, building web pages and ad campaigns, managing enquiries, recording activity on the database, drafting communication and creating e comms.
• Support the implementation of Sands’ regional fundraising model over the next strategy period, working with internal teams to establish ways of working, build best practice and, to identify opportunities for local engagement and increased income.

Supporter Stewardship & Relationship Management

• Deliver high quality, personalised stewardship for supporter led community fundraisers, community groups, schools, clubs and societies, ensuring supporters feel valued, inspired and supported throughout their fundraising efforts.
• Maintain regular communication with supporters via email, phone, and social platforms, ensuring prompt responses, clear guidance and automating where appropriate to improve efficiency.
• Provide proactive stewardship to high potential fundraisers and groups, helping them reach and exceed their targets.
• Work in collaboration with the Supporter Care Team to ensure seamless supporter journeys and continuity of communication.
• Work in collaboration with the Volunteering Team to support Sands Volunteer Groups with their local fundraising activities.
• Review and implement a tiered thanking model, ensuring fundraisers of all levels are thanked appropriately and in a timely manner.

Marketing & Engagement

• Support the Community Fundraising Manager with the delivery of marketing activities for supporter led community fundraising.
• Assist with the development of marketing materials and ads for supporter led community fundraising, seasonal campaigns, and national challenges.
• Work with the Engagement Team to update and maintain the “Fundraise for Us” section of Sands’ website, ensuring content is inspiring, accurate and up to date.
• Gather case studies, stories and impact examples to support promotional activity and supporter motivation.
• Capture and create content for email and social media.
• Work with external agencies and provide admin support to maximise impact and capture learnings.

Administration, Data & Reporting

• Maintain accurate supporter records in the CRM, ensuring all relevant information is captured and updated in a timely manner.
• Support data insight and reporting processes, enabling effective measurement and optimisation of community fundraising activity.
• Prepare basic reports, summaries, supporter lists and stewardship logs.
• Manage logistical tasks relating to fundraising packs, stewardship materials and fundraising products.
• Ensure all activity complies with fundraising regulation, governance standards and Sands’ policies.

Cross Team Collaboration

• Work closely with the Community Fundraising Manager, Supporter Care Officers, Engagement Team, Events Team and Community & Volunteering Team to ensure joined up supporter experience across Sands.
• Support the wider fundraising programme during peak activity periods—including Baby Loss Awareness Week, Say their Name Day, Winter campaigns, and regional events—by assisting with supporter enquiries, content collation and campaign delivery.
• Attend Sands events, supporter activities and external meetings where required, occasionally outside of normal working hours.

General Responsibilities

• Be an active member of the Community & Events Team and Income & Engagement Department, collaborating with colleagues to optimise performance across all fundraising areas.
• Demonstrate flexibility and a willingness to adapt within a fast growing, evolving fundraising function.
• Take part in monthly 1:1s, annual appraisals, and personal development reviews.
• Undertake all mandatory training and abide by Sands’ organisational policies.
• Represent Sands professionally at internal and external events and meetings.

Person Specification

Skills & Experience

• Experience in a fundraising, events, community engagement, customer service or administrative role (charity sector experience advantageous).
• Excellent interpersonal skills, with the ability to build rapport and communicate empathetically with supporters.
• Strong organisational skills, with the ability to manage multiple tasks, prioritise effectively and meet deadlines.
• Ability to write clear, engaging supporter communications.
• Comfortable using CRM systems, databases and digital platforms.
• Creative thinker with the ability to contribute ideas for campaigns and supporter engagement.
• A passion for supporter led fundraising and an understanding of the motivations of community fundraisers.

As our Fundraising Officer (Community) you will be a key member of the income generation team for Winchester Hospice Fundraising Charity, joining at an exciting time following significant growth in revenue generation. You will drive our community fundraising efforts, delivering our ambitious plans and meeting financial targets.

You will lead innovative fundraising campaigns, foster and manage community relationships and ensure exceptional supporter experiences. Your role will encompass key community fundraising campaigns to maximise support and donations from both community groups and individuals.

In this role you will collaborate with the wider team to ensure a unified and effective approach to fundraising to ensure that the charity is financially sustainable and widely recognised by the local community. You will support the promotion and delivery of significant events, provide excellent stewardship and enhance supporter journeys. Your proactive, can-do attitude and dedication will play a crucial role in achieving substantial revenue growth and driving the success of our strategic initiatives.