171 Internal engagement officer jobs

The Learning and Communities Officer will help bring AmplifyChange's community of Grantee Partners together, creating opportunities for organisations and activists working on sexual and reproductive health and rights to connect, share their expertise and learn from one another.

You'll play a hands-on role in shaping and delivering AmplifyChange's learning and community offer. From building an active online community and hosting engaging digital learning sessions to supporting in-country convenings and developing accessible learning resources, you'll help create spaces where Grantee Partners can exchange ideas, build relationships and share what works.

You'll have the opportunity to connect with a diverse network of Grantee Partners, facilitators and technical experts across Africa, South Asia and the Middle East, helping people share their knowledge and learn from one another. You'll also work closely with colleagues across AmplifyChange to bring partner experience and learning into the organisation through Grantee Partner showcases, case studies, impact briefs and other engaging content.

This is a varied and creative role for someone who enjoys bringing people together and turning ideas and experience into engaging learning opportunities. You'll have the chance to experiment with different approaches to digital learning and community engagement, including the responsible use of AI-enabled tools, while helping us continually improve how we connect with and learn alongside our Grantee Partners.

AmplifyChange is a bilingual fund working in English and French, so professional-level written French and confidence speaking French are essential for this role.

MAIN RESPONSIBILITIES

Learning and Community Engagement

Create opportunities for Grantee Partners to connect, share their expertise and learn from one another, building an active and welcoming community across AmplifyChange's network.

• Develop and coordinate an annual learning and ommunity engagement plan in collaboration with AmplifyChange colleagues and partners, ensuring activities align with organisational priorities and Grantee Partner needs.
• Build an active and welcoming online community on Circle, creating opportunities for peer learning, collaboration, knowledge sharing and sustained engagement.
• Work with the Learning, Monitoring and Evaluation Manager, Grant Managers and other colleagues to ensure learning activities are shaped by Grantee Partner priorities, experience and expertise.
• Coordinate Grantee Partner showcases and internal learning sessions that strengthen staff understanding of the grant portfolio and partner organisations.

Learning Events and Programmes

Bring learning to life through engaging, inclusive and well-run online, in-person and hybrid experiences that enable Grantee Partners to connect, participate and learn together.

• Plan, coordinate, host and deliver high-quality online, in-person, and hybrid learning events,  programmes, workshops dialogues and convenings.
• Coordinate event logistics, including scheduling, registration, speaker and facilitator liaison, accessibility, technology, and participant communications.
• Support the delivery of multi-day dialogues and convenings by managing behind-the-scenes operations, technical delivery, and participant support to create a positive and inclusive experience.
• Support the development of longer participatory learning programmes and, over time , their transformation into accessible digital learning courses
• Facilitate and host learning activities using Zoom, Microsoft Teams, livestreaming and other digital engagement platforms.
• Anticipate and manage? risks, contingencies and changing requirements to ensure effective and inclusive delivery

Communications, Content and Knowledge Management

Turn learning and partner experience into engaging, accessible content and resources that can be shared across AmplifyChange and its community.

• Work closely with the Communications team to promote learning activities and maintain consistent branding and messaging across learning and community channels.
• Coordinate the development of promotional materials, case studies, impact briefs and other learning resources, working with external designers and suppliers where required.
• Coordinate event reports, notes, recordings, and other learning outputs, ensuring they are accurate, accessible, appropriately edited and shared.
• Manage communications with Grantee Partners and other audiences through CRM systems including Constant Contact, Circle, and other digital channels.
• Use AI assisted tools appropriately to support drafting, translation and content repurposing, ensuring outputs are reviewed for accuracy, inclusivity, and quality. 
• Contribute to the development of AmplifyChange’s Learn and other digital learning resources.
• Work with colleagues, Grantee Partners facilitators, technical experts and external providers to develop high-quality learning materials, case studies, and knowledge products rooted in partner experience and evidence.
• Capture, organise and share learning from events, programmes and community activities to support organisational learning and knowledge management.

Monitoring, Evaluation and Learning

Use feedback, evidence and reflection to understand what's working and continually improve the learning and community experience for Grantee Partners.

• Work closely with the Learning, Monitoring and Evaluation Manager to collect, analyse, and report on participant feedback and learning outcomes.
• Monitor participant experience and engagement across learning events, programmes and digital platforms, identifying opportunities to strengthen participation and engagement.
• Lead reflection and continuous improvement activities. ensuring learning from evaluations and community engagement to shape future events, programmes and resources

Safeguarding, Data Protection and Security

Help create safe, inclusive and accessible learning and community spaces, ensuring activities are delivered in line with AmplifyChange's safeguarding, data protection and information security requirements.

• Ensure all learning and community activities comply with GDPR and AmplifyChange's data protection policies, working with the Operations team and Data Protection advisers as required.
• Maintain secure digital filing systems and follow organisational information security procedures.
• Support the development and implementation of appropriate safeguarding, vetting, and event security measures to create safe and inclusive learning environments where required.

Organisational Contribution

Contribute positively to the wider work and culture of AmplifyChange, collaborating with colleagues and responding flexibly to changing priorities.

• Work collaboratively across teams, sharing learning and contributing to wider organisational priorities.
• Contribute flexibly in response to emerging needs and opportunities within a fast-paced environment.
• You'll undertake any other duties reasonably required that are consistent with the scope and level of the role.

Please be aware that some of the SRHR material you will be engage with as part of your role may be of a distressing and sensitive nature. Relevant support is available in this regard.

PERSON SPECIFICATION

We're looking for an organised, creative and collaborative person who enjoys bringing people together and creating engaging learning experiences. You'll be confident building relationships across cultures and communities, comfortable using digital tools and able to manage multiple activities while keeping people and their experience at the heart of your work.

You'll bring strong communication skills, curiosity and a proactive approach, with an interest in finding new ways for people to connect, share knowledge and learn from one another.

The candidate should possess the following:

Essential

• A commitment to AmplifyChange's vision, mission and values, including support for sexual and reproductive health and rights, gender equality, LGBTQI+ rights and diverse and inclusive social movements.
• Professional-level written French and confidence speaking French, alongside excellent written and verbal communication skills in English.
• Experience of coordinating and delivering engaging learning activities, events or programmes across online, in-person and/or hybrid formats.
• Experience of building and supporting engagement within online communities or networks.
• Strong project management and organisational skills, with the ability to manage multiple priorities and coordinate activities involving a range of internal and external stakeholders.
• Strong interpersonal and relationship-building skills, with the ability to work collaboratively and sensitively with people from different countries, cultures and backgrounds.
• Confident using digital collaboration and engagement platforms, with the ability and willingness to learn new technologies.
• Strong facilitation, presentation and communication skills, with the confidence to engage different audiences and support inclusive participation.
• Ability to develop clear, engaging and accessible content and learning materials for different audiences.
• Good judgement and attention to detail, with the ability to ensure content and activities are accurate, inclusive and appropriate, particularly when working with sensitive topics.
• A proactive, collaborative and adaptable approach, with the ability to work effectively in a fast-paced environment.

Desirable

• Experience of developing digital learning content, including using Canva, Learning Management Systems, video or similar tools.
• Experience of working with external facilitators, technical experts, designers or other suppliers.
• Experience of using AI-enabled tools to support learning, communications or knowledge management, with an awareness of responsible and ethical use.
• Experience of working with geographically dispersed communities or networks.
• Experience of working within international development, sexual and reproductive health and rights, gender equality or a related field.

WORKING ARRANGEMENTS

This is a UK based, full time (37.5 hours/week) permanent position, reporting to the Head of Grant Making. AmplifyChange is based in Bath, and we operate on a hybrid working model where staff are expected to come into the office one day per week.

Requests for flexible working arrangements will be considered. We encourage applications from candidates who have knowledge and experience in countries that are eligible for funding from AmplifyChange.

Please also be aware that the Learning and Communities Officer role does not meet the minimum salary requirements for sponsorship, and we can only accept applications from those with proof of the right to work in the UK. There may be some opportunity for international travel as part of this role.

SALARY AND PACKAGE

Basic salary range        £30,000 to £33,000 

Holiday                          25 days per annum on full time basis

Pension                          8% employer contribution

Life insurance               Life assurance scheme

Benefits                         Employee Assistance Program, Health Cash Plan

Working as part of the operations team, the you will help maintain the systems, processes and practical foundations 
that enable the organisation to function effectively. This includes supporting people operations and HR administration, 
leading on governance and advisory meeting administration, acting as the first point of contact for IT queries, and helping 
FEA’s events run smoothly.

Acting as a trusted point of support for colleagues, you will help create a responsive and well-organised 
working environment where staff, trustees and members feel enabled to do their best work. The role requires exceptional 
organisation, sound judgement and a genuine pride in quality. By ensuring that the practical aspects of the organisation 
run reliably and well, you will help create the conditions that allow the Fair Education Alliance to deliver its 
mission and drive progress towards a fairer education system.

Age UK is one of the Richmond Group of Charities (RGC), a coalition of 15 health and care charities working together to improve care for people with long-term health conditions (LTCs).

They host the RGC's We Are Undefeatable physical activity programme which is funded by Sport England until March 2028. It aims to support people with LTCs to become more physically active, including by influencing national and local policy and practice to tackle systemic barriers as well as delivery of a social marketing campaign to encourage individual behaviour change.

To support this work, we need an Engagement Officer to play a pivotal role in driving forwards the system change we're seeking by managing impactful partnerships and collaborations.

This role is offered as a fixed term contract until 31st March 2028 and will:

* Support delivery of our engagement activity and place plan, working with external and internal, national and local stakeholders
* Report to the Senior Engagement Manager within the Influencing and Engagement Team
* Work closely across the whole We Are Undefeatable team, the Richmond Group secretariat and our coalition members.

We operate a hybrid-working model, a blend of home and office working. This role will include regular days working from our London office (minimum once per week.) Your travel costs to the London office are not covered by the charity.

Closing date for applications Friday 18th September
Interview date - Thursday 1st October - in person, at our London office. EC3N 2LB
Age UK Grade - 6L

Must haves:

The below competencies will be assessed at the indicated stage of the recruitment process: Application = A, Interview = I, Test = T, Presentation = P

Experience
* Developing and managing successful partnerships and relationships, working collaboratively to co-design projects for mutual benefit A, I
* Supporting end-to-end project delivery and the effective monitoring and evaluation of deliverables and outcomes A, I
* Coordinating, facilitating and presenting at events such as communities of practice, conferences, workshops, and seminars to a range of different stakeholders of varying seniority levels I, P

Skills and knowledge
* Knowledge of physical activity and behaviour change in the context of health A
* Well-developed understanding of the lived experience of people with multiple long term health conditions I, P
* An understanding of current practice in the sport, leisure and physical activity sector and awareness of the health landscape I, P
* Excellent organisational and administrative skills with the ability to prioritise workload, maintain systems, meet competing deadlines and work calmly and confidently under pressure A, I
* Ability to work in a fast paced, complex environment and collaborate with a diverse range of stakeholders I
* Proactive, creative and flexible approach to identifying and taking forward opportunities, shaping new ideas and partnerships I, P
* Ability to manage records, databases and monitoring systems and compile monitoring and evaluation reports I
* Excellent interpersonal, oral and written communication skills with a flair for adapting tone and message for different audiences to galvanise action A, I, P
* Excellent team working skills along with an ability to use own initiative and work independently A, I
* Proven ability to network and build effective working relationships and partnerships I, P

Great to Have's:
The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P

Experience
* Working with external agencies I
* Working with people with long-term conditions and utilising lived experience research and insight to shape plans and delivery A, I, P

Skills and knowledge
* An awareness of system change and systems thinking A, I, P
* Awareness of different evaluation approaches for behaviour and systems change I, P

What we offer in return

• Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
• Excellent pension scheme, life assurance, Health cashback plan and EAP
• Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
• Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
• Blue Light Card Scheme
• You Did It Awards - recognition awards from £100-250
• Many additional benefits

Additional Information

Supporting statements and anonymisation

Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.

Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.

Equal opportunities & Disability Confident Scheme

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Reasonable adjustments

Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

For a full list of benefits please visit our website.

About Lloyds Bank Foundation 

Lloyds Bank Foundation for England and Wales is an independent charitable foundation, backed by Lloyds Banking Group and the people within it. We want everyone to be in a good place - personally, in a home that’s a good place to live, and in a community that’s a good place to belong. 

We play our role by connecting and catalysing community-led change, providing the money, time, tools and connections that build organisations’ capacity and capability, to make people’s lives better and their communities stronger. 

We back people and communities across England and Wales, to make that happen, because when you back brilliant people, brilliant things happen. Our communities are full of ambitious, energetic and determined people stepping up to make their neighbours’ lives better and their communities grow stronger. Day in, day out. 

About the Role

Contract:Full-time, permanent (we are open to conversations about flexibility so please ask)

Location:Remote, with significant travel across all corners the UK and monthly visits to our London office

This is an exciting new opportunity in the Strategic Communications Team at the Foundation.

You’ll play a key role setting up and organising a varied programme of visits, to engage more people in our mission and ultimately help more people in England and Wales to say “I’m in a good place,” “My home is a good place to live,” and “My community is a good place to belong”.

Bringing strong organisational, relationship-building abilities and creativity, you’ll arrange visits for senior stakeholders – MPs, philanthropists, trustees, partners, and executives from Lloyds Banking Group, to community-led groups we’re funding and local areas driving systems change.

Through thoughtful engagement, you'll build lasting relationships and raise awareness of social issues, to ensure visits generate meaningful impact.

You will support colleagues and partners to maximise opportunities, follow up actions, and effectively generate and use content, stories, videos and images to tell powerful stories.

Importantly, you’ll ensure community-led organisations experience these visits as supportive and beneficial, and that their voices are centred in all that occurs and follows, aligning with our mission to foster community-led change.

About You

You are highly organised, with experience coordinating events, or visits involving

multiple stakeholders. 

Alongside strong communication skills, with an understanding of how to apply

organisational narratives to local activity, you’ll have the ability to balance competing priorities.

You will bring experience partnering across teams and directorates along with excellent

relational skills to build trust and rapport with internal and external stakeholders.

How to Apply 

Please click ‘Apply for this job’ to be redirected to the application form. 

Our Commitment to Diversity, Equity and Inclusion 

We hold Disability Confident Employer status (Level 2) and are working towards full status by 2027. This means that if you're a disabled applicant and your CV and application answers clearly demonstrate that you meet the essential criteria for the role, we will invite you to interview. 

More broadly, we are committed to building a diverse team that reflects the communities and people we work with. We believe that diversity of background, experience and perspective makes us stronger and helps us make better decisions. We actively welcome applications from people who are under-represented in the charity sector, including people from Black, Asian and minoritised ethnic communities, disabled people, and those with experience of the issues our funded charities work to address. 

Key Dates 

Closing Date: Monday 21 September 2026, 12 noon

First Interviews:  Tuesday 29 September 2026 (online)

Second Interviews:  Tuesday 6 October 2026 (in person – London Office)

#Visits And Communications Officer #Visits Officer #Communications Officer #Visits Coordinator #Communications Coordinator #Visits And Communications

In this role you are responsible for day-to-day operational activity across both finance and HR functions, working closely with the Finance Officer and reporting to the Head of Finance (with ‘dotted line’ reporting to Director of Finance and Operations in respect of HR activity). 
The role requires effective use of systems to enable efficient processes, with responsibility for data held on the HR system and management of routine employee related processes including recruitment and onboarding. The role also shares responsibility for processing invoices and payments on the finance system, responding to queries from colleagues and 3rd party partners. You will provide support for Head of Finance and Director Finance and Operations where required, including data analysis, reporting and preparation of returns across both finance and HR remits.

How to apply
To apply for this role please send your CV and cover letter (maximum two pages) including responses to the three questions below:
1. Tell us about a time when you identified a process that could be improved or made more efficient. How did you approach making the change, and what did you do to ensure the process was accurate, consistent and effective?
2. Describe a situation where you had to handle sensitive financial or employee information while also resolving a difficult or confidential issue. What approach did you take?
3. Give an example of when you have had to manage competing priorities. How did you decide what to do first, and how did you ensure important deadlines were met?

HR and Recruitment
• Maintain accurate data on our HR system including starters, leavers, holiday and other absences
• Report on key employee metrics including sickness absence, holiday, TOIL, diversity
• Support line managers with recruitment activity including making effective use of the Applicant Tracking System to ensure a good candidate experience and to report recruitment metrics to enable continuous improvement
• Manage onboarding for new starters including reference requests, pre-employment checks, induction processes
• Coordinate arrangements for training sessions for staff
• Support Head of Finance with monthly payroll processes
• Support Director of Finance and Operations in maintaining and publicising HR policies, keeping the Employee Handbook current
• Maintain up to date employee guides and templates for key HR processes including appraisals, mid year reviews, recruitment, induction, flexible leave

Finance Administration
• Maintain appropriate employee access to Finance Systems, including being able to claim staff expenses and raise sales invoice requests, and support employees in using these systems. 
• Respond to queries in the central accounts mailbox, liaising with internal and external stakeholders.
• Support Head of Finance and Finance Officer with Purchase Ledger, including posting and payment of supplier invoices in a timely manner, ensuring accurate coding and authorisation in line with limits, maintenance of supplier accounts, reconciliations and remittances.
• Support Head of Finance and Finance Officer with management of company credit cards and virtual cards, including reconciling statements and accurate posting to the ledger. 
• Assist in raising sales invoices and accurately recording income. 
• Assist with Credit Control, chasing overdue debts and reporting to the Head of Finance.
• Support Head of Finance with analysis of financial data from the finance system (Xero) for reporting and other ad-hoc purposes
• Assist in maintaining up to date procedures. 

There is an opportunity to attend theatre press nights where appropriate and to take advantage of trade tickets when offered

This role sits within the Finance and Operations team whose focus is to ensure the organisations operate as effectively and efficiently as possible. Our team operates across Finance, HR, Technology, Facilities and Compliance, to ensure that systems and processes are set up which promote smooth delivery and support the work of the organisations. This includes adherence to regulatory requirements and best practice standards

We are seeking an experienced and proactive Senior Communications Officer to help raise the profile of International Health Partners and showcase the life-changing impact of our work around the world. Working closely with colleagues, partners and stakeholders, you will lead the development of compelling communications, build strong partnership stories and support the growth of an organisation dedicated to improving access to essential medicines for vulnerable communities. 

IHP’s vision is to see a world in which all suffering due to lack of healthcare is eradicated. Our Christian faith underpins all that we do. It motivates us to care for those in need, and give our best in all circumstances, as an expression of God's love. We serve the poor in health without regard for ethnic or religious background, focusing on where the need is greatest.

About the role

This is an exciting opportunity for an experienced communications professional who thrives on storytelling, stakeholder engagement and strategic communications. You'll collaborate across IHP to identify and develop powerful stories, create engaging content across multiple channels and lead communications activity that supports organisational priorities and partnership growth.

From developing partnership campaigns and impact stories to creating digital content and communications materials, you will help increase awareness of IHP's work, demonstrate the value of our partnerships and support our mission of improving access to essential medicines worldwide. 

For further details regarding responsibilities and person specification, please see the job description.

About you

We're looking for someone who combines excellent communications expertise with creativity, initiative and strong relationship-building skills.

You will have:

✅ Excellent writing, editing and storytelling skills
✅ Experience developing communications for different audiences and channels
✅ Strong project management and organisational skills
✅ The ability to influence and advise stakeholders with confidence
✅ A keen eye for detail and commitment to producing high-quality content
✅ A proactive, solutions-focused mindset
✅ Experience evaluating communications activity and using insight to improve performance

Experience working within a charity, not-for-profit or purpose driven-organisation is desirable. 

Why join IHP?

This is an opportunity to use your skills and expertise to make a genuine difference. You will join a passionate and collaborative team committed to ensuring more people can access the medicines they need, regardless of circumstance.

Our Christian faith inspires our mission and values, and we are committed to demonstrating compassion, integrity and excellence in everything we do. Staff regularly spend time together in prayer and, as such, there is an occupational requirement for the successful candidate to have a personal commitment to the Christian faith.

We value our people and offer a supportive and flexible working environment, alongside a range of benefits including:

• 25 days annual leave plus bank holidays (pro-rated for part-time hours)
• Health and wellbeing support through Unum help@hand
• Life Insurance and Critical Illness Cover 
• Hybrid and flexible working options in a modern office near Chancery Lane Tube Station

IHP is an Equal Opportunities Employer and is committed to working and embedding diversity and inclusion in all aspects of our work, including recruitment and selection. We actively encourage applicants to inform us of any specific support or reasonable adjustments we can make in the recruitment process (eg for disability or neurodivergence) and will continue this conversation into employment, as appropriate. 

Applicants must have the legal right to work in the UK.

Join a supportive and inclusive team where your skills are valued, your voice is heard, and you have the space to work independently and develop.

About the team

The Philanthropy Team raises income for Impetus and for Impetus partner charities. The team consists of 15 staff. Impetus has an annual income of c.£11 million which we are looking to grow significantly within the next few years. The team is led by two Directors of Philanthropy and Partnerships. 

The Philanthropy Team works with major donors, corporates and grant making trusts, as well as collaboratively with colleagues across the organisation to ensure we make a compelling case to generate new financial commitments and wider support for our work. The team also deliver a high-quality engagement programme of volunteering and pro bono for Impetus’s corporate supporters.   

Impetus is driven by a shared belief in tackling the barriers that hold back young people from disadvantaged backgrounds in education and employment. Alongside investing extensive financial and non-financial support in our charity partners through our Investment Team we also seek to influence decision makers to design and implement evidence led policy and direct new resources to get young people the support they need through our Public Affairs team. We are resolutely focused on outcomes, driven by quality evidence.

You would be joining a team that is passionate, ambitious, determined and warm. We care deeply for our colleagues, our charity partners and the young people we serve. 

About this role

The Head of Engagement is a strategically significant and high-impact role within the Philanthropy team, responsible for leading and developing Impetus’ engagement programme across both volunteering and pro bono support.

At Impetus, volunteering refers to opportunities for employees of our donor firms to engage directly with the young people supported by our portfolio partners, helping to inspire, motivate and broaden horizons through meaningful interactions.

Pro bono support is a core element of our capacity-building approach and a key way in which we strengthen the organisations we back. It involves skilled volunteers and partners contributing professional expertise to address strategic challenges and opportunities within our charity portfolio, helping to build capability, resilience and long-term impact.

The Head of Engagement will shape the strategic direction and lead the delivery of a high-quality programme of volunteering and skilled pro bono support, creating meaningful outcomes for portfolio partners while delivering engaging and rewarding experiences for supporters. The postholder will ensure that engagement opportunities align with Impetus’ investment priorities and organisational objectives, respond to donor interests, and maximise impact for the young people and charities we serve.

The role combines strategic leadership, relationship management, programme innovation and operational oversight. Working closely with colleagues across Philanthropy and Investment, and engaging regularly with Public Affairs and senior leaders, the Head of Engagement will build, steward and deepen relationships with a wide network of corporate partners, major donors, and highly skilled volunteers.

The postholder will also lead and develop the Engagement team, comprising the Engagement Manager and Engagement Officer, fostering a collaborative, inclusive and high-performing culture that enables exceptional delivery, continuous improvement and professional growth.

As a key member of the Philanthropy leadership team, the Head of Engagement will play a central role in expanding and strengthening Impetus' supporter network, developing innovative opportunities for supporters to contribute their time and expertise, and ensuring our volunteering and pro bono programmes continue to evolve in response to the changing needs of young people, charities and partners.

This is an exciting opportunity to shape and grow a critical area of Impetus’ work, harnessing the expertise, networks and commitment of supporters to help more young people from disadvantaged backgrounds succeed in school, work and life.

Key responsibilities

Strategy and Leadership 

• Develop and deliver the engagement strategy and operational plan for the pro bono and volunteering functions
• Set and monitor KPIs, targets and budgets for engagement activity in line with organisational frameworks, securing approval from senior leadership where appropriate
• Lead the continued growth and development of volunteering and pro bono activity in alignment with organisational strategy and portfolio partner needs
• Work collaboratively with senior colleagues across Philanthropy and Investment to align engagement opportunities with organisational priorities
• Lead prospecting for the pro bono function, understanding the needs of our Investment Team and portfolio partners, identifying gaps in supporter skills and expertise and onboarding new organisations and specialisms 
• As the organisational lead for volunteering and pro bono engagement, advise senior leadership on engagement trends, sharing insights, learning and volunteering best practice internally and externally
• Lead, develop and coach the Engagement Team, creating a collaborative, inclusive and high-performing culture and ensuring clear objectives, development opportunities and succession planning 
• Provide guidance, support and oversight of delivery to the Engagement Team, line managing the Engagement Manager and supporting the development of the Engagement Officer

Volunteering programme 

• Lead the strategic development and continuous improvement of a high-quality volunteering programme, ensuring it delivers value for portfolio partners, corporate and donor partners and young people.
• Oversee programme quality and effectiveness across all volunteering activities.
• Build capability and strong relationships with portfolio organisations to support the design and delivery of high-quality volunteering opportunities
• Monitor participation, impact and quality across the volunteering programme, using data and feedback to drive improvements.
• Work closely with account managers in the Philanthropy and Partnerships team to drive and steward donor engagement.
• Develop new models of volunteering in collaboration with the Engagement Team, including governance and trustee pathways, skills-based workshops and intensive challenge clinics.

Pro Bono programme 

• Lead the development of the organisation’s pro bono programme and oversee the delivery of activities, ensuring high-quality support for portfolio partners.
• Set annual pro bono targets (including project value, number of projects, and supporter engagement) and lead the team to deliver on these
• Oversee the maintenance of a strong pipeline of projects from portfolio partners and supporters that meet the needs of portfolio partners.
• Source and cultivate new pro bono supporters, including companies and highly skilled individual professionals.
• Oversee and contribute to business development activity including prospect research, outreach, relationship building and partnership development.
• Steward existing strategic supporter relationships and create compelling supporter journeys that communicate impact and strengthen long-term engagement.
• Work closely with the Investment Team to identify, scope and prioritise pro bono projects, and work with the team to improve quality and impact in project delivery. 
• Ensure an effective team approach to project identification, prioritisation and matching across the programme.
• For select high-priority projects, directly match portfolio partner needs with appropriate supporters, ensuring an effective and high-quality project experience, with support from the Engagement Manager.
• Support select high-priority project kick-off meetings and maintain oversight of project delivery, stakeholder management and follow-up processes.
• Ensure appropriate evaluation processes are in place to capture project impact, supporter feedback and learning.
• Own quality assurance, review programme outcomes and impact data to drive continuous improvement
• Collaborate with the Events team to design and run relevant supporter engagement events.

Relationship Management and Donor Engagement 

• Develop and maintain strong relationships with both new and existing corporate partners, major donors, volunteers, pro bono supporters and charity / sector stakeholders.
• Lead strategic account management of donors and supporters.
• Act as a key Account Manager for strategic engagement partnerships, notably the most high-value Pro Bono relationships.
• Work closely with account managers and senior stakeholders to maximise supporter engagement and long-term partnership opportunities.
• Contribute to the creation of compelling communications and marketing materials that demonstrate the value and impact of engagement activity.
• Represent Impetus externally at meetings, events and networking opportunities building effective and inclusive partnerships.

Operations, Systems and Reporting 

• Oversee the effective administration and operational delivery of the engagement function.
• Ensure accurate data management and reporting through Salesforce and related systems by the Engagement team.
• Maintain oversight of engagement pipelines, financial tracking and programme reporting.
• Lead quarterly reviews and reporting processes through the analysis and presentation of engagement data.
• Develop and improve systems, processes and operational efficiency across the engagement function.
• Ensure all activities comply with organisational policies, procedures and best practice.

Cross-Organisational Working

• Form part of the Philanthropy and Partnerships Leads group to lead and drive performance against fundraising targets and strategy.
• Collaborate closely with the Investment Team to identify opportunities for volunteering and pro bono support, especially driving innovation for both programmes.
• Build strong internal relationships to ensure engagement activity is coordinated and effectively communicated across teams.
• Attend and support Impetus events where required.
• Represent the Philanthropy team on internal projects, working groups and committees.
• Support wider team priorities and contribute to a collaborative and inclusive working culture.

Person specification

Essential

• Excellent relationship management skills with experience across a range of sectors, and track record working productively with senior stakeholders in corporate and charity organisations, including internally.
• Strong business development skills, with experience identifying and developing new relationships, partnerships, and engagement opportunities.
• Experience translating strategic priorities into operational plans, objectives and delivery.
• Strong project and programme management skills, including managing multiple priorities, budgets, timelines and stakeholders.
• Experience and understanding of how to design and implement inclusive, accessible and engaging experiences for a range of audiences, including young people and corporate supporters.
• Experience managing line reports or leading teams including coaching, supporting and enabling others to deliver high-quality outcomes.
• Strong analytical and organisational skills.
• Ability to identify opportunities, solve complex problems and contribute innovative and creative ideas.
• Excellent written and verbal communication skills.
• Ability to influence and build credibility with senior audiences internally and externally through clear, confident and evidence led communication.
• A collaborative and flexible working style with the ability to work cross-functionally.
• Commitment to the mission and values of Impetus.
• A strong commitment to equality, diversity and inclusion.
• Experience working in, or closely with, the charity, youth, education or employment sectors.

Desirable

• In depth understanding of the corporate donor and philanthropy landscape.
• Experience in corporate fundraising or donor engagement, in particular with the financial services and investment sectors.
• Significant experience overseeing either a large corporate volunteering programme or a pro bono programme (e.g. 50+ projects).
• Experience working with Salesforce.
• Expertise in evaluation or impact measurement.
• In-depth understanding of the education and/or youth employment sectors in the UK.

About Impetus

At Impetus, our focus is on helping young people achieve positive education and employment outcomes to increase their chance of leading fulfilling and successful lives, irrespective of their background.

We tackle the three most difficult challenges that affect a young person’s ability to succeed in life in Britain today:

• Lost learning through absence, suspensions, exclusions from school
• Stagnation in education attainment outcomes, which means many are missing out on key qualifications like GCSE English and maths
• The large numbers of young people out of education, training and employment

We use our deep expertise and high calibre networks to give the best non-profits working in these sectors the essential ingredients to have a real and lasting impact on the young people they serve.

Through a powerful combination of long-term funding, direct capacity building support from our experienced team and our pro bono partners, alongside research and policy influencing to drive lasting systems change, we work towards a society where all young people can thrive in school, pass their exams and unlock the doors to sustained employment, for a fulfilling life.

We are resolutely focused on outcomes and impact, driven by quality evidence.

You would be joining a team that is passionate, rigorous, determined, creative and warm. We care deeply for our colleagues, our portfolio partners and the young people we serve.

Impetus is a registered charity and our charity number is 1152262.

Our Values

In 2022 the Impetus staff agreed the following set of Values to act as our guiding principles as an organisation and help us to remain focused on achieving our mission to support young people from disadvantaged backgrounds.

We are brave and curious

We are bold and brave in our pursuit of better outcomes for young people. We lead with curiosity and stay open to new perspectives. We support one another to take considered risks and learn together.

We bring high trust, high challenge

We build strong, long-term relationships through honesty, kindness, integrity, and respect. We create the space for open, constructive challenge, where colleagues, partners and supporters feel safe to speak up, hold each other to account, and bring their best in pursuit of our mission.

We are evidence led and results driven for young people

We pursue excellence for the young people we work with, are wholly committed to better outcomes, unapologetically results driven, and accountable for our actions.

We thrive through diversity

We seek to embed diversity of thought, background and experience in every aspect of our work. We are open, thoughtful and proactive in better understanding and challenging our assumptions to better deliver the change we seek.

We always seek collaboration

We will not succeed alone. We seek meaningful, productive partnerships with others to achieve our mission and drive systems change for young people.

Our commitment to equality, diversity and inclusion

We believe that a diverse workforce leads to an organisation that is more open, creative and gets better results.

We want our team at Impetus to represent the diversity of the people and communities we serve. We also want our team to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop.

We want to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential employees may need to in order to be successful.

We recognise the importance of a good work/life balance. We do everything we can to accommodate flexible working, including working from home, working part-time job shares and other arrangements.

Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore.

Impetus is an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of age, disability, gender reassignment, marriage and civil partnership, race, religion or belief, sex and sexual orientation. We value diversity and welcome applications from people of all backgrounds.

Our employee benefits

Impetus appreciates the invaluable contribution made by all employees and wishes to encourage and reward loyalty, motivation and experience. We therefore offer a range of benefits and policies which aim to assist employees during various stages of their lives and careers. For more information on these, please download the job information pack from our website.

How to apply

Please click on the "Apply for this job" button.

You will need to:

• Complete the online form (including the equal opportunities monitoring form).
• Upload a comprehensive CV and supporting statement.

The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification.

You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.

As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at interview stage.

The deadline for applications is Sunday 20th September 2026, 11:59pm.

Interviews:

1st Interviews will take place on w/c 28th September 2026.

2nd Interviews will take place on w/c 5th October 2026.

You will also be required to provide proof of your eligibility to work in the UK.

Personal Data

Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.

We Are Survivors is a survivor-focused voluntary sector organisation that aims to create and facilitate safe spaces for male (including trans and non-binary individuals) survivors of sexual harms across Greater Manchester, providing access to quality-assured support. Our work is focused on developing ways for individuals to empower themselves to work through personal and sometimes painful issues, guided and supported by our trauma-informed team, following the trauma and recovery model.

Our vision is to have “A society where NO male survivor is left behind”

We are looking for an Executive Assistant who can work closely with our CEO and help them make the best use of their time, relationships and influence.

At the heart of this role is our ambition that no male survivor is left behind. You will support the CEO to keep that ambition visible in their day-to-day work, helping them stay focused on the conversations and opportunities that can create meaningful change for male survivors.

This is more than an administrative role. You will help the CEO manage their priorities and prepare for important meetings. You will keep track of commitments, follow up on agreed actions, and ensure the right information is available when needed. There will be times when plans change quickly, so you will need to be comfortable using your judgement and adapting your approach.

You will also help We Are Survivors engage and influence at the local, regional, and national levels. This could involve supporting contact with commissioners or government departments, preparing briefings for meetings, coordinating events and helping the CEO maintain strong relationships across the sector. Your work will help ensure that the experiences of male survivors are heard in the places where decisions are made.

As someone working closely with the CEO, you will often be a first point of contact for people inside and outside the organisation. You will need to be approachable while understanding the importance of confidentiality. You should feel confident managing sensitive information and recognising when something needs the CEO’s immediate attention.

We are looking for someone who is organised and able to take initiative. You will share our commitment to male survivors and understand the difference that thoughtful executive support can make. You do not need to know everything from day one, but you should be curious about our work and motivated by the opportunity to help We Are Survivors extend its reach and impact.

Yorkshire Wildlife Trust is one of the UK’s fastest growing nature conservation organisations and seeks to appoint a Fundraising Research Officer.

This is a unique opportunity to join the Fundraising Team at Yorkshire Wildlife Trust, and we can’t wait to have you on board. As a member of a dynamic and fast-paced team, you’ll provide critical support in researching and mapping our internal and external networks, in addition to delivering essential work to grow the Trusts philanthropic portfolio.

A curious and inquisitive mindset is key to this role, with a desire to fact find and build connections across Yorkshire and beyond. You will have a natural skill for data processing and communication, whilst also being able to creatively interpret your findings and write reports. You will lead, develop and implement research processes and cooperate collaboratively with colleagues of all levels. You will have your finger on the pulse of fundraising sector trends and be able to provide insight in risk research, due diligence and marketing. We are a very creative and ambitious team, and so a common-sense approach to problem solving and enthusiasm are essential for success in this role.

Research skills are essential to this role, and so an undergraduate degree is required, with desired experience at postgraduate level, too.

How to apply:

Please submit an up-to-date CV and supporting statement. When writing your supporting statement, please ensure you describe your relevant knowledge, skills and experience aligned to the Person Specification within the Job Description. Please be aware that if you only submit a CV, your application may not be considered.

Please DO NOT include any personal details (name, address etc) on your supporting statement.

Closing date: Sunday 4th October at midnight

We reserve the right to close this vacancy early should we receive a high volume of suitable applications. We therefore encourage interested candidates to apply as soon as possible.

Interview date: Tuesday 20th October

Please note that applications received after the closing deadline may not be considered. The Trust regrets that it is unable to give feedback on unsuccessful applications.

We want our people to flourish, just like nature, and so we are committed to creating a movement that recognises and truly values individual differences and identities. We value diversity and creating an inclusive culture where everyone can be themselves and reach their full potential.

We are also a member of the Disability Confident Scheme. This means we are committed to offering an interview to disabled applicants who meet the minimum criteria for the post. Where a post is oversubscribed (i.e. there are more candidates meeting the minimum criteria than we can offer interviews to), we will carefully balance inviting a mix of the highest scoring disabled and non-disabled applicants.

Lead the next chapter for liver health in the UK

This is a unique opportunity to lead a respected and financially stable health charity at a pivotal moment of transformation.
Following a successful merger, the organisation has proudly just completed a full rebrand to Liver UK, bringing together services, information and advocacy across all ages. With a clear, trustee-approved strategy for 2026–2032 already in place, the next Chief Executive will focus on delivery, growth and national influence.

A strong platform and a planned transition

This role comes at a natural and positive point within a planned leadership transition.Our current Chief Executive has provided long-standing, successful leadership and is excited to hand over the rebranded charity for it to be led into its next phase of strategic development, sustainability and growth.
The incoming CEO will inherit a well-led organisation with strong governance, a clear strategic direction, and real momentum.

About the role

As Chief Executive, you will lead delivery of an established strategy, ensuring the organisation continues to grow its reach, impact and income.You will work closely with an engaged and supportive Board of Trustees to maintain high standards of governance, regulatory compliance and risk management, while strengthening the charity’s voice in national policy and public affairs.
This is a role that balances external influence with internal leadership, ensuring both impact and organisational resilience.

Key responsibilities

• Deliver a trustee-approved long-term strategy, refining priorities as needed
• Ensure robust governance, legal and regulatory compliance
• Lead policy, public affairs and national influencing activity
• Maintain financial sustainability and drive income growth
• Lead and develop a high-performing Senior Management Team
• Oversee delivery of high-quality services and information

About you

You are a credible and values-driven leader with senior experience in the charity, health or related sectors.
You will bring:

• Proven senior leadership experience at Director or Chief Executive Officer level
• Strong understanding of governance, finance and regulatory compliance
• Experience influencing policy and working with senior stakeholders
• A track record of delivering organisational growth and impact
• Excellent communication and relationship-building skills

You will be confident working with a Board of Trustees, able to build strong relationships, provide clear advice, and operate effectively in a governance-led environment. 

You will be motivated by improving health outcomes and confident leading an organisation with both national influence and strong operational delivery.

Why join us?

• A clear, trustee-approved strategy ready for delivery
• Strong governance, financial stability and organisational foundations
• A positive and well-managed leadership transition
• The opportunity to shape a newly unified, UK-wide charity
• A chance to make a meaningful difference in an under-recognised area of health
• A strong, engaged and motivated Board

A competitive salary will be offered, reflecting the experience, skills and leadership qualities of the successful candidate.

#CEO #Chief Executive #Chief Executive Officer #Charity CEO #Chief Executive Charity #Health Charity CEO #Healthcare CEO #Nonprofit CEO #Charity Leadership #Executive Leadership #Senior Leadership #Chief Executive Jobs #CEO Jobs

The role

At Cruse, our strategy, sets out our charity’s plans to grow our income and build on our expertise and unique position in the sector. We provide expert bereavement and grief information and support, and our charity has been supporting people for over 65 years. We support adults, children and young people across England, Wales and Northern Ireland, through our national services, over 80 local branches and online information about grief and bereavement.

Working within the Fundraising Operations and Supporter Care Team and reporting to the Fundraising Operations and Supporter Care Manager, the Supporter Care and Data Officer will deliver excellent customer care to our supporters, responding to enquiries, and thanking supporters to help drive income and show them how valued they are to Cruse Bereavement Support. You’ll work with the fundraising CRM to ensure and maintain the quality of information available and support the Commercial Income Team (c25% of time) with administrative tasks.

How to apply

Your application must consist of a CV and covering letter, which outlines your suitability for the role with reference to the Job Description and Person Specification and should be no longer than two pages. Please note that if you application does not include both a CV and covering letter, your application may not be considered. 

The closing date for applications is 25 September 2026 with interviews taking place week commencing 5 October 2026. We reserve the right to close the advert early, as interviews will be held as suitable candidates apply.

Please be advised that if you do not hear from us by 5 October 2026, unfortunately on this occasion you have not been shortlisted.

Cruse welcomes and encourages applications from all protected groups as defined by the Equality Act 2010. Appointment will be made on merit.

Criminal Record Checks

All staff are required to complete a Criminal Record check. Staff working directly with clients will be required to complete an enhanced check. We comply with the relevant codes of practice and they can be viewed online:

Applicants in England and Wales: DBS Code of Practice

Applicants in Northern Ireland: AccessNI Code of Practice

Previous convictions will not prevent full consideration of your application to work with Cruse. Our Recruitment of Ex-offenders’ Policy & Handling Criminal Record Check Data Policy are available on request by email.

We comply with all relevant data protection legislation and process your data fairly.

Job Title: EDIS Community and Engagement Officer (Equality, Diversity and Inclusion in Science and Health)
Reporting to: Head of EDIS
Responsible for: No direct reports
Based: Our Head Office is based in London, but we have an agile working policy enabling people to work at another UK location up to 4 days/week.  Requests for permanent remote working will be considered and we welcome applications from people based in other parts of the UK.
Hours: Full-time (35 hours per week). Requests for part-time or flexible working will be considered.
Contract: Permanent
Salary: £34,572 to £36,506 FTE per annum

About Us

The British Science Association (BSA) was founded in 1831 and is a registered charity.

We are creating a future where science is more relevant, representative, and connected to society.

We have ambitious goals to put people at the heart of science.

About the role

The EDIS Community and Engagement Officer will provide the coordination, communication and relationship-building needed to support the growth, participation and value of the EDIS membership community.

The role will support day-to-day member onboarding, engagement activity, communications, events and community-building processes across the EDIS portfolio. It will ensure that members are supported to connect with each other, contribute to EDIS priorities and access opportunities to learn, share and collaborate. You will work with the EDIS team and with BSA communications team colleagues to support their work.

A central focus will be building effective, inclusive and accessible routes for member participation. Working with EDIS members, partners and colleagues across the British Science Association, the postholder will help to ensure that engagement activity is joined up, responsive to member needs and focused on meaningful participation across the science and health research sector.

This role would suit someone who combines strong organisational approaches with proactive communication, relationship building, and a commitment to and knowledge of equity, diversity and inclusion. The successful candidate will be confident supporting communities, networks and membership groups, helping to strengthen the EDIS community while ensuring that engagement, communications and events are delivered effectively.

Key responsibilities

• Support day-to-day member onboarding and support processes, ensuring new and existing members understand how to participate in EDIS activity.
• Coordinate with the Communications Team to develop member communications, newsletters and engagement content, ensuring activity is joined up, accessible and responsive to member needs.
• Plan and support delivery of events, workshops, peer learning sessions including ‘special interest’ groups and network activity that create practical opportunities for members to learn, share and collaborate.
• Maintain accurate membership records, contact lists and engagement data, supporting clear information flow across BSA, EDIS members and partners.
• Gather member insight and feedback, identifying themes, opportunities and barriers to participation that can inform programme design and delivery.
• Apply inclusive practice in all communications, events, engagement activity and member support, reflecting a clear commitment to and knowledge of equity, diversity and inclusion.
• Support membership growth and retention by helping demonstrate the value of involvement in EDIS and strengthening routes for member participation.
• Work with the Research and Policy Officer and Programme Manager to ensure member insight informs evidence, programme design, engagement activity and delivery.
• Support the production of accessible resources, meeting materials and event content that help members connect with each other and contribute to EDIS priorities.
• Contribute to the promotion of EDIS activity across sector networks and communication channels, supporting meaningful participation across the science and health research sector.

About you

The successful candidate will bring the following experience, skills and approach.

Essential criteria

• Experience of coordinating activity within a membership organisation, community group, network, events or engagement programme.
• Strong approach to organisation, with the ability to coordinate varied tasks, manage competing priorities and work towards agreed deadlines with appropriate support.
• Demonstrable commitment to equity, diversity and inclusion, with practical experience applying inclusive approaches in events, communications, member support or engagement activity.
• Ability to communicate clearly in writing and through other appropriate channels, tailoring style and content to encourage understanding and engagement across varied audiences.
• Experience developing communications tailored to specific professional audiences, including meeting materials, event content and/or engagement updates.
• Experience maintaining accurate records, contact lists, membership information or engagement data, with attention to detail and appropriate handling of information.
• Ability to build positive working relationships with members, partners, community groups or stakeholders, supporting participation and responding constructively to different needs.
• Experience gathering feedback, insight or views from members, participants or stakeholders, and identifying practical themes that can inform activity or improvement.
• Proactive and reflective approach to problem solving and continuous improvement, with the ability to identify practical improvements and support an evolving programme.

Desirable criteria

We do not expect candidates to have all of the following, but one or more would be helpful in the role.

• Experience working in science, research, health, charity or membership settings.
• Experience using CRM, event or membership management systems.
• Experience supporting consultation, co-design or peer learning activity.
• Experience producing digital content or newsletters.

The closing date for applications is Monday 5th October 2026.
First interviews are due to take place online on 4th November 2026, with second interviews (in person in London) expected on 11th November 2026.

Interview dates have been scheduled outside the school holiday period to support participation from the broadest possible pool of candidates and to minimise potential barriers for those with caring or family responsibilities.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

As part of the British Science Association’s commitment to being a Disability Confident employer, all disabled applicants who meet the ‘essential criteria’ for this vacancy will be offered an interview under our guaranteed interview scheme.

No agencies please.

Summary of Role

The Administration function provides high-quality, proactive administrative support across the organisation. Working as part of a small team, the Administration Officer roles ensures efficient coordination, accurate record-keeping, and timely administrative processes that enable departments to operate effectively and collaboratively.

The role is designed to be flexible and responsive, supporting multiple teams at any one time and contributing to a resilient centralised administration model.

Key Responsibilities 

• Provide proactive administrative support to multiple allocated teams, ensuring effective coordination, organisation, and timely delivery of activities.

• Coordinate diaries, meetings, and events, including preparing agendas, circulating papers, and recording actions and notes as required.

• Act as a professional first point of contact for internal and external administrative enquiries, managing communication efficiently and escalating where appropriate.

• Prepare, collate, and quality-check papers, reports, and presentations for internal meetings, senior leadership and Association forums.

• Maintain accurate and secure records and filing systems in line with organisational policies, data protection, and information governance requirements.

• Use organisational systems effectively and support departmental compliance with internal policies, controls, and procedures.

• Work collaboratively within the Central Administration team to provide cover, balance workloads, and support wider organisational priorities.

• Contribute to continuous improvement of administrative processes and ways of working across the or Foundation.

About Picker
Picker is an Oxford-based charity with an international reputation for measuring and improving patient, service user and staff experience. Our mission is to make person-centred health and social care a reality for everyone. We work with NHS organisations, government bodies, charities and healthcare providers in the UK and internationally.

About the role
The Communications Officer plays a key role in raising Picker's profile, reputation and influence by delivering engaging communications across a range of channels. Working as part of the Platform Services team, you will help communicate Picker's research, impact and expertise to a wide range of audiences, including healthcare leaders, policymakers, researchers and the public.

You will lead the day-to-day management of Picker's website and social media channels, create high-quality content including blogs, case studies, newsletters and press releases, and support the delivery of marketing campaigns for key projects, events and publications. You'll also work closely with colleagues across the organisation and external partners to ensure Picker's work reaches and engages the right audiences.

This is an exciting opportunity for a creative and proactive communications professional who enjoys combining excellent writing skills with digital marketing, website management and audience engagement to help improve health and social care.

Skills and experience
We are looking for someone with:

• Experience working in a communications, marketing or related role.
• Excellent writing and editing skills, with experience producing content for a range of audiences and channels.
• Experience creating content such as blogs, case studies, newsletters, website copy and social media posts.
• Experience managing and developing websites, ensuring content is accurate, accessible and engaging.
• Experience using social media platforms to build engagement and develop online communities.
• Strong organisational skills, with the ability to manage multiple priorities and work to deadlines.
• Excellent communication and relationship-building skills, with the ability to work effectively with colleagues, stakeholders and external partners.
• A degree (or equivalent professional experience) in a relevant discipline.

Experience using tools such as Canva, Google Analytics, Google Ads or marketing automation software would be advantageous, as would an interest in healthcare quality and person-centred care.

If you're passionate about communicating ideas that make a difference and want to help promote work that improves people's experiences of health and care, we'd love to hear from you.