Junior jobs

Contract: Full-time, Manchester (6-month contract initially)

Salary: £25,585-£31,239 per annum

Closing Date: Friday 10th July 2026

Interviews will be held in Manchester in person w/c Monday 20th July

Centrepoint, the UK’s leading youth homelessness charity, is looking for a Junior Finance Business Partner (JFBP) to join our Financial Management team based in Manchester.

About us

We help vulnerable young people by giving them the practical and emotional support they need to find a job and live independently. Centrepoint provides homeless young people with accommodation, health support and life skills in order to get them back into education, training and employment. We want to end youth homelessness by 2037.

Together with our partners, we support over 16,000 young people each year.

The Junior FBP plays a key role supporting the Finance Business Partners as well as engaging with stakeholders across the organisation. It’s an exciting time to join the team as we develop and deliver a new strategy.

What you’ll be doing

• Supporting the FBPs and Senior Finance Manager with production of high quality reports and providing admin support
• Liaising with the financial accounting, rent, AP, AR and management accounts teams
• Meeting with your own set of budget holders on a regular basis
• Supporting with regular budget production, including multi-year budgeting and regular reforecasts

Why join Centrepoint?

In return for your efforts you’ll receive a competitive salary, excellent training and development, and a host of staff benefits including:

• 25 days of annual leave per year, rising by one day per year to a maximum of 27 days
• Healthcare cash plan (Cover the costs of a wide range of medical treatment including Dental, Optical, Complementary and Alternative therapies).
• Private Medical insurance
• Income protection
• Employer pension contributions of 5%
• Access to Cycle 2 Work loan scheme
• An interest-free travel loan

At Centrepoint we challenge the discrimination within society that contributes to youth homelessness, and we are just as committed to fairness and equality within Centrepoint itself. We are passionate about ensuring all of our colleagues are made to feel included in the work we do and that we value the rich diversity within the organization.

We are an equal opportunities employer and we welcome applications regardless of sex, gender, race, age, belief in any religion and none, gender identity, ethnic origin, class, sexuality, nationality, appearance, unrelated criminal activities, disability, responsibility for dependents, part time or shift workers, being HIV positive or living with AIDS, lived experience of homelessness or using young people’s services and any other matter which causes a person to be treated with injustice.

Centrepoint’s policy is to recruit, employ and promote people on the basis of their suitability for the work to be performed, and to this end, our aim is to ensure that all applicants, employees and volunteers receive equal treatment.

Our approach to applications

We recognise that candidates may use artificial intelligence (AI) tools to support their applications. While this is absolutely fine, all examples and statements included must be truthful, accurate and based on your own experience.

We’re keen to understand your individual skills, experience and motivations, so please ensure your application reflects your own voice.

Don’t miss out on this fantastic opportunity to join our team as a Event Officer click ‘Apply’ now!

Contract: Permanent, full-time contract.

Hours: 35 hours per week (1 FTE)

Salary: £32,000 - £36,000

Location: Carers Trust office (London, Glasgow or Cardiff) with hybrid/home working options

This role is central to strengthening and connecting Carers Trust’s organisational networks across the UK. Through the delivery of clear, consistent and engaging communications, the Communications & Engagement Officer will help members stay informed about opportunities, resources and developments across the network, while promoting collaboration and the sharing of learning and good practice.

Working within the Network Development Team and closely alongside colleagues in Communications and Marketing, the postholder will coordinate network communications across a range of channels and audiences, helping to increase engagement with Carers Trust’s membership offers and strengthen connections between member organisations.

The role will also play an important part in ensuring members' voices, experiences and achievements are reflected across Carers Trust’s wider communications. By supporting more connected, informed and engaged networks, the postholder will contribute to stronger services and better outcomes for unpaid carers across the UK.

As the postholder you will:

• Work with subject-matter leads across Carers Trust to translate technical or organisational information into accessible, engaging content for different audiences across Carers Trust’s networks.
• Develop and implement engagement plans to promote partner participation in learning, research, campaigns or development initiatives.
• Contribute to the development of toolkits, guides and resources that support members in delivering high-quality services and in relation to identified capacity building needs.
• Contribute to evaluation activities and reporting for internal and external stakeholders.

Please download the attached recruitment pack to find out more. 

• The Handyperson Job booker is a pivotal and busy role in the team receiving incoming referrals from a range of sources and scheduling these daily tasks to team members according to the needs of the service. We receive referrals from our four Hospital to Home services across East London (Hackney, Tower Hamlets, Newham, Waltham Forest), as well as self-referrals for smaller jobs for from Tower Hamlets residents.

• We also deliver projects in Havering in partnership with Age UK Redbridge, Barking and Havering, currently these are:

• Energy Doctors: delivering advice and installing small items to reduce energy usage and improve heating and wellbeing in the property.

• Ageing Well: installing grab rails and stair rails referred by NHS and Havering voluntary sector partners.

• Within the next 12 months, we will also be introducing a paid-for handyperson service which be available across our 3 core boroughs and the scheduling of work coordinated by this post. 

Context and Background

The NSPCC’s mission is to end cruelty to children. Every childhood is worth fighting for. This is our belief. We share it. It drives our Engagement and Fundraising team to get out there and bring in the funds we need to protect children and prevent abuse.  

Within the Engagement and Fundraising Directorate, our aim is to maximise resources for the NSPCC’s mission by raising funds, providing the best possible supporter experience, and building long-term relationships between donors and our cause.  

To continue to deliver our mission we rely on the fundraising support of people across the UK for 90% of our annual income.

The Prospect Development Team sits within the Supporter Management Team within Philanthropy & Partnerships department but works across the whole of Engagement & Fundraising. Primarily, the team supports the Philanthropy and Corporate Partnerships fundraising teams in their prospecting and fundraising strategies. The team’s role is to help colleagues understand their supporters at an individual level, but also to bring to the forefront the key trends and milestones in their journeys within the NSPCC. We aim to match opportunities for giving and engagement with our supporters’ charitable interests.

To deliver this, the Prospect Development Team offers prospect research, management and identification services. The team works with departments within the directorate on projects and initiatives which have the potential to further leverage major giving and corporate income.

The team also has a role to play in sharing insight and knowledge on the latest trends in philanthropy and corporate giving with the rest of the directorate, and in ensuring that our fundraising and research practices are compliant with sectoral regulations.

As a Prospect Development Officer, not only will the work you do make a real difference to people’s lives, but opportunity is provided to develop your fundraising experience within a sector leading team.

Equality, Diversity and Inclusion (EDI) is at the heart of what we do. At the NSPCC, we understand how important it is that our workforce is representative of the people we support and who support us. We believe that every individual has the right to be their true self and to live a full life without prejudice, fear or barriers. This is the starting point for all our commitments and actions and underpins our commitment to be there for all children.

Job purpose

· Contribute to the Income Generation directorate’s purpose of maximising income from supporters by carrying out prospect research and prospect identification activities that contribute to fundraising activity.

· Deliver the Prospect Development Team’s strategy for supporting the growth of high value income from individuals and organisations.

· Work effectively and proactively with other departments in fundraising, in particular Philanthropy and Partnerships, and other functions within the NSPCC, to ensure prospect research activities serve their insight requirements.

· Deliver prospect research profiles, identify new fundraising opportunities and conduct activities which offer actionable insight.

Key relationships - Internal

· Reports to Prospect Development Manager.

· A member of staff of the Prospect Development Team and the Philanthropy & Partnerships department.

· Works closely with colleagues in Engagement & Fundraising to develop information, reporting and/or fundraising initiatives.

· Engages with staff in other NSPCC functions as necessary to ensure they are fully equipped to understand how potential and existing donors can connect to the NSPCC’s cause.

Key relationships - External

· Works with a range of agencies and suppliers that support fundraising research activities.

Main duties and responsibilities

· Devise, agree and deliver particular aspects of the Prospect Development Team’s annual business plan and budget alongside the Prospect Development Manager, to enable the NSPCC to deliver its planned activities and services.

· Delivery of business systems and processes within income generation in line with agreed key performance indicators and ensuring service level agreements are met where applicable.

· Manage relationships and deliver high quality support, information and data to fundraisers for whom you are assigned as lead contact. Corresponding effectively using creative and engaging methods of communication.

· Carry out research through a range of sources, including the internet, intranet, publications and other external contacts, including other charities, in order to obtain relevant information that can contribute to areas such as proposals, events, donor strategies and fundraising communications.

· Analyse and present research findings in a written or verbal format, including briefing notes, reports, summarising papers and publications. Develop full and accurate research profiles on prospects and donors to make recommendations that contribute to the agreed departmental strategic goals.

· Proactively take steps to improve business support and information systems that affect fundraising activities and staff through understanding how information and business processes are used, evaluating their effectiveness and efficiency on an on- going basis and making recommendations for and implementing improvements.

· Work with the Prospect Development Manager to maximise the opportunities by which Prospect Development can contribute to the NSPCC’s mission of ending cruelty to children over and above fundraising objectives.

· Maximise income by sharing knowledge, specialist expertise and experience of a specialist business support area with others in order to add value to cross-market fundraising activities.

· Be a key contact for agencies and other suppliers who support fundraising, ensuring appropriate agreements are in place and that goods/services are delivered as agreed.

· Keep up to date on best practice and developments within the charity sector generally and particularly in terms of changes to fundraising regulations and codes of practice.

· Undertake specific projects and activities as necessary or as required to support the department’s fundraising as a whole.

Responsibilities for all Staff within the Engagement and Fundraising Directorate

· A commitment to safeguard and promote the welfare of children, young people and adults at risk.  ​ 

·  To update databases and supporter information systems on a regular basis in line with Data Protection legislation and NSPCC policy and procedures. 

· To actively participate in regular department and team meetings, contributing to strategy, discussions and decisions which will be beneficial to the Directorate and wider NSPCC activities. 

· To adhere to all the NSPCC’s service standards, policies and procedures.

· To evidence an understanding of and commitment to the demonstration of the NSPCC’s values.

· To maintain an awareness of and comply with NSPPC data protection regulations.

· To be responsible for personal learning and development, to support the learning and development of others and the whole organisation. 

· To work in a manner that supports equality, diversity and inclusion

· To be pro-active in identifying ways to improve personal and team performance 

· To maintain an awareness of own and others’ Health and Safety and comply with the NSPCC’s Health and Safety policy and procedures. 

· To maintain awareness of NSPCCs safeguarding duties and comply with Safeguarding Code of Conduct. 

· To take personal responsibility for keeping up to date with NSPCC work to end cruelty to children, including securing updates on project and service developments and general NSPCC news. 

Person specification

1. Highly developed verbal communication skills to deal effectively, efficiently and appropriately with internal and external stakeholders and the public.

2. Highly developed written communication skills to understand, interpret and present complex information in a clear and persuasive way for a range of audiences.

3. Ability to collect data from various sources, analyse findings, identify opportunities, evaluate their viability and present the information clearly in a way that meets desired outcomes.

4. Proven ability to build, manage and develop relationships with individuals and teams and achieve objectives through these relationships.

5. The ability to plan, monitor and implement projects/initiatives to agreed deadlines, often with conflicting priorities.

6. Well-developed ability to apply effective numeracy skills in entering and recording financial and other data and in interpreting, analysing and presenting data in a clear and accurate format to meet desired outcomes.

7. Experience of success in information provision/prospect research/customer insight in a customer focussed environment.

8. Experience in using supporter or customer databases and Windows based software packages including word processing, spreadsheets, electronic mail and the internet, in order to deliver tasks and projects.

9. Experience in a research role, preferably prospect research in a major charity.

Safer Recruitment

As an organisation, we are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk.

Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with our children and adults.

The recruitment and selection of our people will be conducted in a professional, timely and responsive manner and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance.

Our principles:

· Always seek to recruit the best candidate for the role based on merit including their skills, experience, motivation and competencies. Our robust recruitment and selection process should ensure the identification of the person best suited to the role and the organisation.

· Committed to diversity and equality of opportunity and will interview all applicants (internal and external) who self-declare at application as having a disability and who meet the minimum requirements in the person specification of the vacancy they are applying for.

· We will make reasonable adjustments at all stages of the recruitment process in order to enable successful candidates who declare disabilities to start working or volunteering their time with us.

· Any current member of staff or volunteer who wishes to apply for vacancies and is suitably qualified will be considered and addressed fairly and objectively based on their merit.

· As an organisation committed to safeguarding, we will ensure all under 18’s joining the organisation will have ongoing risk assessments to ensure their role and activities are safe and appropriate.

· All documentation relating to candidates will be treated confidentially in accordance with the GDPR legislation.

KEY INFORMATION

Location: Manchester, Bristol, Newcastle, Nottingham, or London

Hours: 37.5 hours

Start date: August/September 2026 (we are happy to work with you and your notice period)

Duration: Permanent

Salary: £31,565 - £32,630 per annum if based in Manchester, Nottingham, Newcastle or Bristol. £34,215 - £35,280 if based in London. All roles also receive a £312 yearly tax-free work-from-home allowance.

Application deadline: 31st July 2026

We are recruiting for up to 2 positions for this role and will interview throughout June and July. We may close applications early if we receive a high number of suitable applications. Early applications are therefore encouraged.

ABOUT UPREACH

Do you think that your socio-economic background should determine your career prospects?

upReach’s vision is of a society in which everybody has an equal opportunity to realise their full career potential. Our work is important because, currently, a student from a disadvantaged background who gains a first-class degree from a top university is less likely to secure an elite job than a more privileged student with a 2.2. 

We are an award-winning charity employer working to address this issue in partnership with employers and universities. We help undergraduates from lower socioeconomic backgrounds achieve their career potential by providing an intensive programme of support that addresses socio-economic barriers to graduate employment. 

To find out more about how we support our students, visit our website and read our Annual Report and Impact Report.

ROLE OVERVIEW

This is an exciting time to join upReach as we begin a new phase of our digital transformation. We are investing in the systems, tools and ways of working that will help us support more students, improve the experience of the upReach team, and deliver our mission more effectively.

We are looking for a thoughtful, organised and motivated Junior Digital Transformation Manager to join the Product Team and play an important role in turning this ambition into practical, lasting change.

Technology plays a central role in how we support students, collaborate with partners and operate as an organisation. Working with the Director of Product, colleagues in the Product Team and teams across upReach, you will help deliver our digital transformation strategy. 

You will coordinate projects from initial discovery and planning through to implementation, training and continuous improvement. You will work closely with internal users, technology suppliers and other stakeholders to ensure digital changes are practical, inclusive, well-managed and aligned with organisational needs.

This role offers the opportunity to contribute to significant organisation-wide projects at an early stage, helping to shape how upReach uses technology in the years ahead.

You do not need to have previously worked in a digital transformation role. You may have developed relevant experience through project coordination, operations, process improvement, technology implementation, product management or another role involving organisational change.

This is a strong opportunity for someone who enjoys solving problems, improving how things work and helping people use technology confidently.

CORE RESPONSIBILITIES

You will support the delivery of upReach’s digital transformation strategy by helping teams adopt better tools, systems and ways of working, including the responsible use of AI.

Your responsibilities will include:

• Coordinating the rollout and adoption of new digital tools, systems and AI-enabled solutions.

• Supporting digital transformation projects from planning through to implementation and review.

• Working with teams across upReach to understand their workflows, challenges and technology needs.

• Identifying opportunities to use AI and automation to improve efficiency, quality and user experience.

• Gathering and summarising feedback from users during testing, rollout and post-launch.

• Creating clear guidance, process documentation and training materials.

• Supporting colleagues to use new tools and AI responsibly, confidently and consistently.

• Identifying opportunities to improve, simplify or connect systems and processes.

• Monitoring how well new tools are working and recommending improvements.

• Supporting relationships with external suppliers and technology partners.

You will take ownership of agreed areas of work, while receiving support from the Director of Product and other experienced colleagues.

SKILLS AND EXPERIENCE

There is no such thing as a “perfect” candidate. We welcome applications from people of all backgrounds, including those who may not have followed a traditional route into technology, project management or digital transformation.

We’re particularly interested in:

• Curiosity about how organisations, systems and processes work.

• A genuine interest in using technology to improve services and create social impact.

• Thoughtful problem-solving and strong attention to detail.

• The ability to organise work, plan ahead and manage multiple tasks.

• Clear written and verbal communication across different audiences.

• The ability to listen to users, understand their needs and represent their perspectives.

• Confidence building constructive working relationships with colleagues and external stakeholders.

• The ability to take ownership of work while seeking support when appropriate.

• A practical and balanced approach to change, recognising that successful transformation depends on people and processes as well as technology.

You do not need previous experience as a Digital Transformation Manager. However, experience or familiarity with any of the following would be helpful:

• Implementing or rolling out a new digital tool or system.

• Supporting organisational change or encouraging people to adopt new ways of working.

• Project management or project coordination.

• Process mapping, service design or business analysis.

• Gathering user feedback or conducting user research.

• Testing digital systems or features.

• Working with software suppliers, developers or technical teams.

• Supporting procurement, supplier evaluation or contract management.

• Developing or delivering training and guidance.

• Agile, iterative or user-centred ways of working.

• Understanding data protection, information security, accessibility or responsible technology considerations.

COMPETENCIES

Within upReach, the Junior Digital Transformation Manager is an equivalent level to a Junior Manager in other teams. This level involves you demonstrating more leadership capabilities. This includes having ownership of your responsibility area, and demonstrating an ability to informally lead and have positive influence on the wider team. We will be looking for you to demonstrate that you can plan ahead, proactively anticipate upcoming projects or challenges, and problem solve more independently.

upReach have created a Behaviours and Competency Framework to ensure the team have full visibility on the key capabilities required for effective performance, how these connect to our organisational values, and the level required for each band within the organisation. 

Within the Product Team, we’ll support you to apply these behaviours and competencies to product management helping you to learn and develop your skills across four key areas:

• Delivery & Execution – coordinating and delivering digital change, and solving problems

• User Insight – understanding and representing the teams and people who use our systems

• Transformation Strategy – thinking ahead, prioritising, and connecting systems and processes

• Influencing People – working effectively with colleagues, suppliers and stakeholders to drive adoption

You’ll be encouraged to take ownership of your work, build your confidence, and grow into greater responsibility over time. You’ll also have opportunities to learn from experienced colleagues and contribute to meaningful projects.

While you may not have experience in product management, we would expect you to be demonstrating most competencies at level 3 with some at Level 2.

Below you will find a summary of the key attributes required at this level and how they relate to specific digital transformation competencies:

Essential skills:

• Motivation - 3

  Relevant digital transformation competencies: 

  • Delivery & Execution

• Continuous improvement - 3

  Relevant digital transformation competencies:

  • Delivery & Execution

• Planning and organising - 3

  Relevant digital transformation competencies:

  • Delivery & Execution

  • Digital Transformation Strategy

• Commitment to social mobility - 3

  Relevant digital transformation competencies:

  • User Insight

  • Transformation Strategy

• Communication - 3

  Relevant digital transformation competencies:

  • User Insight

  • Influencing People

• Problem solving & decision making - 3

  Relevant digital transformation competencies:

  • Delivery & Execution

  • User Insight

• Innovative - 2/3

  Relevant digital transformation competencies:

  • Delivery & Execution

  • Digital Transformation Strategy

• Management - 2

  Relevant digital transformation competencies: 

  • Influencing People

• Leadership - 2

  Relevant digital transformation competencies:

  • Influencing People

  • Transformation Strategy

• Responsible use of AI & technology – 2/3

  Relevant digital transformation competencies:

  • Delivery & Execution

  • Transformation Strategy

TEAM CULTURE & BENEFITS: 

By joining the upReach team, you will be joining a team who are committed to supporting you in your career journey and fostering an inclusive culture. 

We offer: 

• Flexible and hybrid working

• Statutory Holiday Entitlement of 25 days, plus bank holidays. This increases to 27 days 2.5 years and then to 30 days after 5 years of working with us.

• Birthday leave and volunteering leave

• Enhanced Parental Leave beyond statutory requirements for all team members. 

• 3% Pension Contribution, which increases to 5% after 5 years of working with us. 

• Cycle-to-work and tech buying schemes.

• Monthly socials

• Dedication to Staff Wellbeing through our Employee Assistance Programme, Mental Health First Aid Training and annual wellbeing days

• Summer Hours (early Friday finishes from June to Aug)

• Personal Development Budget, activated after 6 months in the role

• The opportunity to participate in our fantastic staff networks: 

  • Disability and Inclusion Network

  • Diverse Roots Network 

  • Green Network 

  • LGBTQ+ Network

  • Mindfulness Network

  • Parents and Carers Network 

  • Socio-economic Background Network

  • (Im)Migrants Network 

READY TO APPLY?

We are committed to making our recruitment process inclusive. All applications will be blind screened, and our job packs are available in Braille, large text or another format upon request. We can provide reasonable adjustments throughout our recruitment application process and on the job, and we'll always endeavour to be as accommodating as possible. 

Applications close on: 31st July 2026

As we will interview throughout June and July, we may close applications early if we receive a high number of suitable applications. Early applications are therefore encouraged.

EQUAL OPPORTUNITIES

At upReach, we are committed to being an equal opportunities employer and do not discriminate in employment matters on the basis of race, ethnicity, religion, gender, age, disability, social background or any other protected class. We celebrate and value the diverse perspectives that people from all backgrounds bring to our team. We are passionate about creating a workplace that is inclusive and reflects the diversity of communities across the UK. Diversity in the workplace creates dynamic and effective organisations and we are actively working to build a more inclusive workforce by continuously improving our recruitment, retention, and development practices. We  particularly encourage applications from individuals from underrepresented groups, including Black, Asian and other ethnic minority backgrounds, those with disabilities , those who are care-experienced, those from low socio-economic backgrounds, and those who are LGBTQIA+.

RESPONSIBILITIES:

Coordinate annual calendar of volunteer training events

 

· Work in partnership with the Volunteer Development Manager to understand volunteer recruitment needs across services and the wider team.

· Liaise with services teams to plan and develop the calendar of volunteer training events, both in person and virtual.

· Manage relationships with training venues ensuring desired dates are secured early in line with event requirements and budgets.

· Proactively research new training venues which meet accessibility requirements.

· Work with team members taking a lead on volunteer training delivery to ensure all training materials are up to date and relevant training packs/goodie boxes are distributed to trainees.

· Liaise with trainees to ensure confirmation paperwork is completed in a timely manner and needs relevant to training are met.

· Keep accurate records and maintain database records to ensure services teams are kept up to date with trainee information and any changes to event attendance.

· Circulate post-training communications to help ensure new volunteers are onboarded in a timely manner.

· Collect and distribute feedback from trainees to ensure quality of delivery is maintained to a high standard.

· Lead, sustain and develop strong and effective working relationships across the Back Up team.

Manage volunteer applications and requests

· Work with Volunteer Development Manager to ensure application process is kept up to date and is easily accessible to prospective volunteers.

· Liaise with potential volunteers, following up on expressions of interest, providing triage, answering queries and providing information relating to roles which may be relevant and of interest to encourage applications.

· Maintain database records ensuring swift distribution of applications to services team

· Support the Volunteer Development Manager to identify areas of potential efficiency and improvement in working practices in the recruitment, training and onboarding processes.

· Work across the wider team to understand and support volunteer requests, proactively approaching active volunteers with projects and opportunities for them to get involved.

· Coordinate volunteer request opportunities with volunteers and volunteer managers to ensure requests are fulfilled to raise awareness of Back Up’s services.

Other duties and responsibilities

· Maintaining accurate records on the database, adhering to all relevant policies and procedures.

· Be a ‘Data Champion’, leading by example on the importance of good data practice and hygiene, and using the system to its best efficiency.

· Raise awareness of volunteer opportunities via external websites e.g. GoVo, NHS Volunteering.

· Work as a team, consulting with others to ensure you give and receive high quality support.

· Other duties as required by the Volunteer Development Manager.

PERSON SPECIFICATION

Essential:

· Excellent planning skills and disciplines with demonstrated experience in the management and coordination of tasks and events.

· Highly organised. Able to manage time effectively to balance competing priorities.

· Excellent interpersonal skills, tact and diplomacy to relate positively to stakeholders and promote good relationships.

· Ability to communicate confidently with people at all levels.

· Exceptional skills and confidence in the use of a range of computer software and database solutions.

· Able to build constructive positive relationships with external and internal contacts to achieve results.

· A commitment to quality with an eye for detail, excellent written, verbal and presentation skills

· Highly computer literate and a competent user of charity fundraising databases; able to generate reports for analysis

· Strong team working orientation; collaborative, flexible and supportive

· A creative and proactive approach to all areas of work

· Ability to represent Back Up appropriately to service users, senior managers and members across partner agencies.

· Knowledge acquired through experience or training.

· Commitment to continued professional development.

· Willing and able to work occasional evenings and weekends and to travel when required

Desirable:

· Experience of managing projects

· Personal experience of spinal cord injury and the issues affecting people

· Understanding of spinal cord injury and/or disability issues

Job Purpose 

The weekend Hospital to Home Project Officer is responsible for responding to referrals received over the weekend from both Royal London Hospital & Homerton Healthcare NHS Foundation Trust. You will work with the manager on Friday to deliver services and plan visits on the weekend for you to attend.   
  

The service supports people returning after a stay in hospital, helping them to settle back at home, regain confidence and support with some practical tasks, e.g. shopping/cleaning. You will manage referrals, carry out assessments, and in liaison with the manager, allocate service users to Hospital to Home Outreach Worker caseloads. You will provide direct frontline support and co-ordinate visits to the service users’ home in preparation for their return home. You will work collaboratively to lead and manage the weekend service to support the smooth transition from hospital to home for service users. The service is time limited, up to 4 or 6 weeks, to adjust, build confidence, and settle back in their homes.    

You will also be required to undertake community-based outreach as part of service delivery, including visiting service users in their homes both pre-and post-discharge. This includes conducting access visits, welfare checks, and providing practical support such as shopping assistance to ensure a safe and sustainable transition from hospital to home. Over the weekend you be based in the hospital, with lone working visits to client’s properties for support.  

Key Tasks 

• Act as the first point of contact for all referrals over the weekend across both hospitals.  

• Meet with patients in the community and/or hospital and carrying out assessments and risk assessments.   

• Enter referrals on to AUKEL’s case management system Salesforce in accordance with GDPR guidelines.  

• Allocate referrals to Hospital to Home Outreach Workers using tech available Field Service App, training will be available.  

• Collect feedback from service users and upload to case management system.  

• Deputise for the manager at discharge planning and other meetings as required.  

• Monitor the case loads of each of the Hospital to Home Outreach Worker (HHOW) to ensure they are evenly and fairly balanced.  

• Work collaboratively with other agencies providing support services.  

• Work with people with a range of needs, dealing with issues ranging from social isolation and keeping people engaged in their community, to prevent unnecessary readmission to hospital.  

• Plan and develop person centred interventions to provide short term support for people after hospital discharge.  

• Deliver the front-line support services over the weekend such as:   

• Undertake home visits to service users pre- and post- discharge to support safe and timely hospital discharge.  

• Provide welfare checks to monitor service users’ wellbeing during post-discharge period.  

• Deliver practical, person-centred support during visits, including shopping assistance and other essential tasks to aid independent living.  

• Identify and respond to risks within the home environment, escalating concerns where appropriate  

• Provide occasional cover for the A/L of other Project Officers   

• Work with people with a range of needs, dealing with issues ranging from social isolation and keeping people engaged in their community, to preventing unnecessary admission to hospital.  

• Supervise, support and develop HHOWs and volunteers in your service.  

• Liaise with the handyperson service about referrals and jobs for service users.  

• Ensure HHOW are resourced to sign post service users to other services when the home and settle service intervention ends. 

Administration 

• Keep AUKEL’s case management system up to date, input all data, and ensure all referrals, interventions, time spent with service users are recorded.  

• Allocate referrals to HHOW using tech available Salesforce ‘Field Service’ App.  

• Ensure data collected meets the requirements of the service’s contract monitoring and key performance indicators.  

• Ensure service user feedback questionnaires are sent at the end of each intervention and record returns.  

• Ensure admin tasks relating to service users, HHOW or general admin is carried out in a timely and efficient manner. 

Quality  

• Be familiar with and to implement AUKEL policies and procedures in line with our Values.  

• Ensure the service is delivered in accordance line with Care Quality Commission principals.  

• Ensure integration with other AUKEL projects, and service users are referred and/or sign-posted to appropriate support services available to them.    

• Respond to safeguarding or other concerns and make appropriate reports and management action 

Liaison  

• Represent AUKEL and participate in appropriate external meetings and events to remain aware of local, regional and national issues affecting quality and compliance affecting care and home support services.  

• Work in collaboration with hospital colleagues including discharge teams, A&E, ward staff, community teams to support the successful discharge of people and reduce readmission.  

• Liaise with other AUKEL home and settle services across London and work collaboratively to maintain effective services, including sharing staff where appropriate.  

• Work closely with the AUKEL handyperson service to meet contractual obligations where a handyperson service is provided as part of the service.  

• Liaise with contractors to arrange deliveries and works to service user’s homes.  

 General 

• Meet regularly with your line manager for support, supervision, and appraisal.  

• Attend team and staff meetings, and other meetings as required.  

• Undertake any other duties within the competence of the post holder as may be required from time to time for the continued smooth running of AUKEL.  

• Complete any training which is required to fulfil the role.  

• Carry out the duties of the post in accordance with AUKEL policies and procedures including Equal Opportunities, Mental Capacity, Deprivation of Liberty, Food Hygiene, Health & Safety, Confidentiality, Complaints, GDPR (General Data Protection Regulation), Safeguarding Vulnerable Adults etc.  

• Work within AUKEL’s expectations of professional boundaries and confidentiality  

 Functional Links  

• The Hospital to Home Project Officer is supervised directly by the Hospital to Home Manager.  

• Close working with NHS health & social care professionals.  

• Close working with AUKEL internal departments e.g. Finance Team, Information and Advice, Befriending services, Community services, and our Handyperson services.   

• Close working with external partner agencies e.g. Food Banks, Age UK Redbridge, Barking & Havering, and Age UK Waltham Forest.  

About the role

The Institut français du Royaume-Uni is seeking a dynamic and strategic Head of Patrons’ Circle & Sponsorship Activation to lead the development of its patron engagement programmes and sponsorship (in-kind) activation strategy across the Institut’s major cultural events and flagship seasons.

This senior role has three core objectives:

• to grow and structure the Institut’s existing Patrons’ Circle;
• to create and launch a new Young Patrons Circle aimed at engaging a new generation of supporters;
• to design and deliver an in-kind sponsorship activation strategy across the Institut’s flagship cultural events and programmes.

The role combines community building, relationship management, experiential programming and sponsorship activation. It focuses on audience engagement, visibility and stakeholder experience rather than direct fundraising or financial sponsorship solicitation.

A key dimension of the role is the development of both:

• an in situ engagement programme at the Institut français;
• and a “Hors-les-murs” programme of exclusive events and experiences organised in partnership with leading cultural venues and institutions across London.

Working closely with the Head of Partnerships & Major Donors, the successful candidate will contribute to the Institut’s development strategy by creating meaningful experiences for patrons, sponsors and cultural stakeholders.

About the Patrons’ Circle

The Patrons’ Circle of the Institut français du Royaume-Uni is an active and committed community of individuals supporting the Institut’s mission through its Trust. Bringing together philanthropists, arts supporters and Francophile audiences, the Circle contributes to the development of the Institut’s cultural and educational programmes while fostering engagement with French culture in the UK.

Members benefit from privileged access to the Institut français and enjoy a curated programme of exclusive events and cultural experiences throughout the year, both at the Institut and through a “hors les murs” programme developed in partnership with leading cultural venues across London.

Key responsibilities

Patrons’ Circle & Young Patrons development

• Design and implement a development strategy for the Patrons’ Circle focused on engagement, retention and community growth
• Conceive, create and launch the Institut français du Royaume-Uni’s Young Patrons Circle, defining its positioning, audience, engagement model and value proposition
• Develop a recruitment and engagement strategy targeting younger audiences and emerging supporters
• Build and nurture a strong community through tailored engagement and personalised experiences
• Oversee the full patron journey, including onboarding, stewardship and retention
• Develop targeted communications and engagement campaigns (newsletters, invitations, tailored outreach)
• Structure and evolve benefits and membership offers for Patrons and Young Patrons
• Develop exclusive cultural experiences and networking opportunities for patrons and trustees

In-kind sponsorship activation & event partnerships

• Develop in-kind partnerships and collaborative sponsorship opportunities for major events including the French Film Festival UK, Night of Ideas and other high-profile programmes
• Identify and engage brands, cultural partners and lifestyle organisations aligned with the Institut’s values, audiences and events
• Develop creative non-financial partnership propositions focused on visibility, hospitality, audience engagement and cultural experiences
• Ensure meaningful and high-quality sponsor integration into events through experiences, visibility and tailored activations
• Coordinate sponsor activations in collaboration with programming, communications and production teams
• Build and maintain long-term relationships with sponsors and institutional partners
• Coordinate delivery and follow-up of partnership benefits and sponsor visibility

Events & experiences

• Curate, in coordination with the Institute cultural teams, selected moments from the Institut français’ existing programme for Patrons’ privileged access, including post-event encounters with artists and production teams
• Lead the conception and delivery of the “Hors-les-murs” programme, developed in close collaboration with cultural teams and hosted across partner venues in London
• Collaborate closely with programming, communications and production teams
• Ensure excellence in event delivery and premium stakeholder experience

Administration & coordination

• Prepare administrative committees and Board meetings in close collaboration with the Head of Partnerships & Major Donors
• Draft meeting minutes and coordinate follow-up actions
• Oversee administrative management of the Patrons’ Circle
• Coordinate agreements, partnerships and sponsor deliverables
• Ensure logistical and administrative follow-up for events and activations

Strategic contribution

• Propose innovative formats and initiatives to enhance patron and sponsor engagement
• Contribute to the Institut’s visibility and audience engagement strategy through cultural partnerships and experiences
• Monitor and evaluate engagement outcomes and partnership impact
• Benchmark best practices in patron engagement, sponsorship activation and cultural partnerships

Profile

• Minimum 5 years’ experience in partnerships, sponsorship activation, audience engagement, cultural programming or related fields
• Proven experience in developing and managing high-level relationships and stakeholder communities
• Experience in event partnerships, experiential engagement or brand activation
• Strong strategic thinking with the ability to design and implement audience and engagement initiatives
• Excellent organisational and project management skills
• Outstanding interpersonal and communication abilities
• Fluent English and French (written and spoken) essential
• Proactive and entrepreneurial mindset with strong initiative
• Strong interest in arts, culture and international environments

Conditions & benefits

• One-year renewable contract: 37.5 hours per week, Monday to Friday
• Gross monthly salary: £3,292
• 32 days of paid leave + public holidays
• travel allowance provided
• Possibility of joining a supplementary pension fund and health insurance subject to conditions
• Place of work: Institut Français du Royaume-Uni, 23 Cromwell road, London SW7 2EL
• Only applications from candidates who are already eligible to work in the United Kingdom will be considered.
• Start Date: as soon as possible

We have an exciting opportunity for an CYP Independent Domestic Violence Advisor to join our growing Children & Young People Team in Rochdale, working 37.5 hours a week.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans
• Ongoing training & support with opportunities for career development & progression

About the role

This role is based in Rochdale Police station along with some hybrid working, you must be prepared to travel across the borough of Rochdale.

As a CYP IDVA you will deliver specialist and enhanced support to Children and Young People aged 4-17 who have experienced Domestic Violence Abuse in the home. You will be responsible for providing high quality interventions to children & young people affected by DVA through the development of individually tailored & risk assessed support and safety plans. You will offer support through one-to-one sessions to address issues of self-esteem, manage emotions and feelings of blame and responsibility with the aim to improve understanding of abusive behaviour, healthy relationships and conflict resolution.

You will need:

To conduct comprehensive needs and risk assessments and ensure each CYP receives an individual tailored support package that fully meets their identified needs, including safety planning, advocacy, emotional and practical support.

To advocate on behalf of children and young people with experience of domestic abuse to ensure the diverse needs of children and young people using the service are met.

To provide one to one support to children and young people living in families affected by domestic abuse.

The ability to review the assessment of risk on an ongoing basis, ensuring appropriate and immediate action is taken in respect of any CYP facing significant harm, making the necessary referrals to MARAC and local safeguarding processes as required given the legal framework relating to the protection of children and the policy and procedures of the Local Safeguarding Children's Board.

To establish links with relevant statutory partners in Social Care, Education, Health, Police and Housing, with the intention of supporting children and young people who have been impacted by domestic abuse. Attend meetings as required.

Ideally a background in Social Worker, Domestic Abuse or Children & Young People services would be advantageous.

Please see attached Job Description and Person Specification for further details.

About Us

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

We have an exciting opportunity for an Independent Victim Advocate to join the team in West Cumberland, working 30 hours a week. This role is offered as a homebased role but with the expectation to travel across Cumberland.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafe
• Ongoing training & support with opportunities for career development & progression

About the role

As an Independent Victim Advocate you will:

• deliver excellent services to adult victims of crime through the direct provision of information, practical and emotional help from the point of crime and where appropriate, onwards throughout the criminal justice process.
• help people cope and recover from the effects of crime.
• act as a single point of contact, undertaking effective need and risk assessments.
• coordinate the overall delivery of the cope and recovery plan and recovery journey, working closely with other service providers to meet the needs of victims.

You will need:

• Previous experience delivering a service and working directly with service users in a statutory, voluntary or community work setting
• Previous experience of working with vulnerable adults and/or families
• To be able to work without direct supervision, prioritising work and managing competing demands
• The ability to complete needs and risk assessments
• To demonstrate empathy

Please see attached Job Description and Person Specification for further details.

About Us

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

About the team

We have big plans for the next few years, and we need great people to help us deliver them.

Together we'll be working to make sure everyone experiencing a mental health problem gets the support and respect they deserve.

Team information

Will you join us?

At Mind, our Policy, Public Affairs and Campaigns team works to influence the decisions that affect the lives of people experiencing mental health problems.

We bring together evidence, lived experience and public support to develop policy solutions, run impactful campaigns and influence decision-makers at every level.

This Policy and Influencing Assistant post will play a vital role in supporting the team to deliver on our objectives. It's a great opportunity for someone with a passion for mental health looking for an entry level role in policy and influencing working.

We would particularly welcome applications from people with an understanding of mental health problems and how they intersect with poverty, racial inequality and the experiences of young people. This may include lived or learned experience.

If you're motivated by making a tangible difference and want to help drive change, we'd love to hear from you. Please submit your CV and respond to the person specification in the job description to explain why you'd be a good fit for this role.

Key duties and responsibilities

The post holder will:

-Support the development of evidence-based policy positions across the team's work on improving access to high quality mental health services

-Contribute to the development of high-quality, engaging outputs that communicate Mind's policy positions to target stakeholders, such as reports, briefings and consultation responses

-Support work to embed a focus on equity across Mind's policy development, including the involvement of people with lived experience in shaping and informing policy positions

-Input into and support cross-directorate influencing strategies that help achieve key influencing objectives

-Help monitor queries and requests coming to the Policy, Public Affairs and Campaigns team, allocating these to others and responding where appropriate

Mind's equity statement

Mind is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Please refer to the Job Description while completing your application as candidates will be shortlisted based on how closely they match the criteria in the personal specification.

We are looking for an experienced and inspiring Garden and Volunteer Wellbeing Coordinator with an interest in garden and wellbeing activities to come and be part of an exciting community garden project. You will have experience of supporting staff and volunteers and be able to assist with the project management of the ongoing development of the gardens.

Location: Frimley and Woking
Salary: £24,980 pro rata (£14,988 actual)
Hours: 21 hours per week (ideally Tuesday to Thursday)
Contract type: Permanent

About the organisation:

Through Community, Specialist and Outreach services, we support recovery, mental health, and wellbeing—together, every step of the way.

Key responsibilities:

• Project manage the enclosed garden space at Frimley Lodge Park and The Arch in Woking.
• Develop and facilitate a programme of activities within the Catalyst Community Wellbeing Garden that will help improve wellbeing for people in the community, including:
  • Seasonal workshops
  • Gardening with the CEO
  • Staff and partner wellbeing touchpoints
  • Groups for clients struggling with their mental wellbeing
• Recruit, develop and manage garden volunteers
• Work with other partners to promote volunteering and creating a space for wellbeing activities
• Use excellent interpersonal skills to motivate and inspire participants to get the most out of the opportunities that the garden presents
• Develop and implement growing plans and vision for the garden with input from colleagues and volunteers
• Ensure operations are well-organised, safely managed and delivered
• Implement and manage a booking system for volunteer and staff rotas
• Be prepared for physically demanding aspects i.e. digging, lifting and bending
• Ensure the garden is adequately planted during all seasons, and that a programme of activity is in place
• Lead the development of the land and facilities with input from colleagues and volunteers
• Prioritise and time-manage short and long-term growing projects and developments
• Maintain a productive year-round vegetable and herb garden
• Work with colleagues and staff to organise and facilitate seasonal events in the garden
• Develop opportunities for food sharing
• Facilitate the smooth running of activities in the gardens ensuring they are productive, attractive, and pleasant spaces for people to socialise and gather
• Be available to support other Community Connections groups and activities

About you

Essential:

• Experience of working / learning in a horticulture environment
• Experience of working in mental health
• Proven horticulture and gardening knowledge
• Excellent organisational skills
• Excellent planning and development skills
• Ability to organise and manage your own workload
• Good financial awareness when budgeting and planning
• Great communications and interpersonal skills
• Excellent attention to detail
• Excellent interpersonal skills and the ability to work through busy and challenging priorities
• Ability to work under pressure, with full workloads and to tight deadlines
• Ability to think and work strategically
• Ability use initiative, confidence in making decisions and ability to work collaboratively
• Have authentic attributes of Kindness, Commitment and Integrity
• Ability to work as a team and support other team members
• Ability to maintain Equal Opportunity standards at all times
• Flexible and can-do attitude
• Ability to travel to and from both gardens

Desirable:

• Educated to A level or equivalent in relevant disciplines e.g. English, Media
• Experience of supporting volunteers
• Experience of developing creative wellbeing activities

Benefits

• 26 days annual leave plus bank holidays (increasing with service)
• Pension scheme and access to Simply Health (including optical, dental, counselling sessions)
• Birthday leave, employee discounts, and flexible working where possible
• Supportive probation, sick pay after probation, and wellbeing/EAP resources

Safeguarding & Checks

• This role is subject to an enhanced DBS check.
• A past history of drug/alcohol issues or criminality will not necessarily exclude you from this role; we encourage applications from people with lived experience where appropriate.
• All applicants must have a valid right to work in the UK.

Catalyst Support is an equal opportunities employer. We celebrate difference and are committed to fairness, accessibility, and inclusion throughout recruitment and employment.

We welcome requests for reasonable adjustments at any stage of the process.

Please note that we may close this vacancy early if we receive a high volume of suitable applications.

About the role 

This is an exciting opportunity to help people across NCT feel informed, connected and part of something bigger. 

As Communications and Engagement Officer, you’ll help plan and deliver clear, engaging and well-coordinated communications for our staff, volunteers and practitioners. You’ll support important organisational moments, bring stories of impact to life, and help make sure people across our community have the information they need, when they need it. 

You’ll be joining NCT at a pivotal time, as we embed our refreshed brand, strengthen our internal communications and continue to grow our voice as the nation’s charity for pregnancy, birth and new parents. 

Your role will include: 

• Planning, coordinating and delivering engaging internal communications across our people communities: staff, volunteers and practitioners, making sure messages are clear, timely, accessible and aligned with NCT’s brand and tone of voice. 
• Working with colleagues across NCT to share important updates, organisational priorities and key information in a way that feels human, useful and easy to understand. 
• Supporting communications and engagement around major organisational moments andstrategic activity, including the AGM. 
• Gathering, writing and editing stories, case studies and content that show the real impact of NCT’s work for parents, volunteers, practitioners and communities. 
• Building positive relationships across teams, acting as a trusted communications partner and helping colleagues communicate well with their audiences. 
• Using feedback, insight and engagement data to improve how we communicate, so our internal channels feel more connected, useful and responsive. 

About you 

• You're someone who is naturally curious about people, communications and how organisations work. You love understanding what matters to different audiences, asking questions, joining the dots and finding better ways to do things. 
• You're proactive and don't wait to be told exactly what needs doing. You spot opportunities, identify gaps, suggest improvements and take ownership for making things happen. Whether you're helping shape a key organisational update, uncovering a powerful story, or improving a communications process, you're motivated by making a real difference. 
• Alongside this, you'll be a thoughtful and organised communicator who enjoys turning information into clear, engaging content that helps people feel connected. 
• You don't need to have worked in exactly this kind of role before, but you will bring strong writing skills, good judgement and the confidence to work with different people across an organisation. You'll be comfortable managing several pieces of work at once, building relationships and taking ownership for delivering high-quality work. 
• Be a strong writer and editor, able to adapt your style for different audiences and channels. 
• Have excellent planning and organisational skills, with the ability to manage deadlines and keep work moving. 
• Be naturally curious, asking good questions and seeking to understand different perspectives before communicating. 
• Take initiative, identify opportunities for improvement and feel comfortable suggesting new ideas. 
• Be able to turn complex or detailed information into communications that feel clear, accessible and engaging. 
• Build warm, collaborative relationships with colleagues and stakeholders across different teams. 
• Bring strong attention to detail and a commitment to accuracy, accessibility and inclusive communication. 
• Be comfortable using digital communication tools, content platforms or email systems, or willing to learn. 
• Care about NCT's purpose and values, and want to help create welcoming, inclusive experiences for everyone in our community. 

Our Benefits – What we offer you 

We value our team and offer fantastic benefits to support your well-being and professional growth: 

• 30 days annual leave (excluding Bank Holidays) 
• Pension matched up to 5% 
• Flexible working options to suite your lifestyle
• Employee Assistance Programme, including 24/7 GP access, personalised counselling, legal advice and more 
• Cycle to work scheme to support sustainable commuting 
• Life Assurance for peace of mind 
• Free eye test for all staff, with further discounts 
• Blue Light discount card 

At NCT, we’re committed to fostering an inclusive and diverse workforce. If you need reasonable adjustments during the recruitment process or within your role, please let us know—we’re here to support you.  Ready to make a difference? Apply now and be part of something truly special. 

We have a new and exciting opportunity within Victim Support to provide Domestic Abuse case management interventions across Cumbria, as part of the Drive Project we are recruiting a Case Manager to cover the Cumberland area.

Drive is an innovative national project that aims to improve the lives and safety of victims and children, by holding high-risk perpetrators to account. The project combines case management of perpetrators with a co-ordinated multi-agency response.

The Drive Partnership, formed by Respect, SafeLives and Social Finance, is working to transform the national response to perpetrators of domestic abuse. They work to end domestic abuse and protect victims by disrupting, challenging, and changing the behaviour of those who are causing harm. Together they have developed the Drive Project to address a gap in work with high-harm, high-risk perpetrators of domestic abuse. They also work to advocate for systems and policy change- to develop sustainable, national systems that respond more effectively to all perpetrators of domestic abuse.

What we offer

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans
• Ongoing training & support with opportunities for career development & progression

About the role

This role is based at Workington or Carlisle Police Station, Cumberland, Cumbria, and involves regular travel. Due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.

As a Case Manager, you will strive to make contact and work on a one-to-one basis with perpetrators to pro-actively secure engagement, influence attitudinal and behavioural change and link to complementary services. To do this, you will work alongside existing agencies to design a co-ordinated, intervention plan, addressing identified needs and risks, and promoting understanding of the impact of abusive behaviours.

You will work closely with the IDVA's (integrated partner support) to review risk, develop safety plans, and improve outcomes for all parties involved. You will support individuals to make meaningful changes and contribute to improved quality of life and safer outcomes-helping offenders move away from the criminal justice system.

You will be passionate and committed to working within a multi-disciplinary team and will have a demonstrable track record of working with complex need service users. This may be within the field of domestic abuse, and/or mental health, substance misuse and offending.

We are seeking experienced professionals from domestic abuse, offender rehabilitation, or mental health backgrounds who bring strong case management expertise and a passion for behaviour change. This role involves delivering one-to-one psychosocial interventions with high-risk perpetrators of domestic abuse, aiming to reduce long-term risk to current and future victims/survivors, and children.

These posts will be subject to an Enhanced DBS Disclosure.

About Us

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.