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We are looking for a Supporter Experience Officer to deliver an exceptional experience to all supporters across the organisation, by implementing a diverse range of personalised communication journeys across a range of channels and audiences to retain support and increase engagement with Battersea.
The ideal candidate will:
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. If you would like to talk more about this, please contact us. Greyscale copies of the recruitment pack are also available on request.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.
To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.
Closing date: Tuesday 15th September 2026, 11.59pm
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Interview date(s):
First round (Online, via MS Teams) - Thursday 24th and Friday 25th September 2026
Second round (In person) - Week commencing 5th October 2026
For more information about the role, please download our Recruitment pack.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.



The client requests no contact from agencies or media sales.
Be part of a global movement creating fairer trade and building a better future for people, planet and pay.
We're looking for a highly organised and relationship-focusedLicensing Leadto manage the operational delivery of one of Fairtrade Foundation’s key global partnerships. Acting as the key contact for Ben & Jerry's, you'll oversee licensing, certification, compliance, reporting and partner support, ensuring exceptional service and operational excellence.
You'll work across Fairtrade Foundation’s global network to manage product approvals, support compliance, coordinate reporting and identify opportunities to improve processes and strengthen partner relationships.
About you
You'll have experience in licensing, compliance, customer operations or account management, with excellent attention to detail and strong stakeholder management skills. You'll enjoy solving problems, managing complex information and delivering outstanding service.
Why join us?
This is a unique opportunity to support ethical supply chains, work with a globally recognised brand and play a key role in helping Fairtrade deliver impact for farmers and workers around the world.
Equity, Diversity & Inclusion
We're committed to creating a workplace where everyone feels they belong and can thrive, and we warmly welcome applications from people of all backgrounds and ages, especially those underrepresented in our sector, including Black, Asian and other ethnic minority communities, disabled people, people of faith, and LGBTQ+ people.
Ready to help build a fairer world through sustainable and ethical trade? We'd love to hear from you.
The client requests no contact from agencies or media sales.
Robertson Bell is exclusively partnering with Barnardo's to recruit a Group Financial Controller on a 12-month fixed-term contract. This is a significant senior finance leadership opportunity to join a complex and well-established organisation at an important point in its development, leading a large finance team and driving transformation across processes and systems.
Following changes to the Finance leadership structure, the Group Financial Controller will provide additional senior leadership capacity during a period of significant organisational development and change. Reporting directly to the CFO, you will act as a senior operational deputy, providing leadership across financial control, finance operations, treasury management, finance systems, finance transformation and legacy operations. You will lead a team of up to 7 directly, with up to 60 indirect reports, and will play a key role in strengthening financial governance, operational performance and service delivery.
Barnardo's is a leading UK charity working to support children, young people and families. Its Finance function is strengthening to support the organisation's strategy through financial stewardship, operational excellence and transformation, with a focus on improving processes and controls, modernising systems and reporting, embedding digital solutions and developing organisational capability.
The key duties of the Group Financial Controller are:
The successful candidate will have:
This is a 12-month fixed-term opportunity paying up to £92,892 per annum and will be largely home-based with occasional days in the London office.
Applications close on Tuesday 15th September, with fir
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a Corporate Partnerships Executive on a fixed-term basis to join our ambitious and supportive Philanthropy & Partnerships Team. This is an exciting opportunity to play a key role in growing income from corporate partnerships, helping to fund the vital care and support Southern Hospice Group provides to local people and their families.
Working with both existing and prospective corporate supporters, you will develop and manage a diverse portfolio of corporate partnerships, securing support through strategic partnerships, sponsorship, employee fundraising and gifts in kind. You'll combine excellent relationship management skills with a proactive approach to identifying new opportunities, building long-term partnerships that deliver meaningful impact for both the hospice and our supporters.
If you're a confident communicator who enjoys developing relationships and delivering outstanding supporter experiences, we'd love to hear from you. Applications will be reviewed as they are received, and interviews will be held on a rolling basis, so we encourage interested candidates to apply early.
The client requests no contact from agencies or media sales.
Harris Hill is proud to be supporting Frontline, a wonderful charity at the forefront of children who face neglect and harm, and their support services, find an interim Head of Fundraising for 6 months.
Frontline is a charity with a mission to make life better for children at risk of harm, by improving the services that support them.Hundreds of thousands of children experience or are at risk from abuse and neglect at home, sexual and criminal exploitation outside the home, and other harms. For these children, the right support and protection can make all the difference.
That’s why Frontline develop excellent practice and leadership in social work and other children’s services. And they are cultivating innovative new approaches to child protection and driving positive systems change for children.
This role is a 6 month contract and pays £65,431 pa plus pension and benefits. They operate on a hybrid basis, with 2dpw in their London office. This role is looking to commence on the 29th September and you will be employed directly by the client.
Job description:
This exciting role will suit an experienced fundraising leader who can deliver strategically and influence at a senior level both internally and externally. The successful candidate will be as comfortable presenting to a room of potential supporters as they will managing a complex funding application or persuading a high-profile funder to come on board. They will devise and implement fundraising initiatives and strategies to build and manage partnerships, working creatively to grow existing funding and establish new income sources.
Reporting to the external relations director, this role will manage the fundraising manager and trusts fundraiser. They will also be part of Frontline’s leadership group. The role is for a six-month fixed-term contract as we are revisiting and updating our fundraising strategy in line with organisational changes. The postholder will be able to help input and develop the new fundraising approach and strategy.
Key responsibilities:
If you would like to explore this opportunity further, you will need to make an application of interest by no later than 14th September. Please see attached JD for full details.
At Ambitious about Autism, we're currently looking for a Site Assistant to join our team at TreeHouse School.
You'll support the Estates Manager in maintaining a safe, secure and well-presented school environment. The role includes carrying out caretaking, cleaning and minor maintenance tasks, assisting with site security and supporting the smooth running of school activities and events.
You'll ensure the school grounds are clean, safe and well-maintained including litter-picking and daily visual checks of the playground and their equipment, recording this on SafetyCulture with evidence. You'll undertake minor repairs as needed and carry out day-to-day caretaking and cleaning duties as directed by the Estates Manager.
You will have:
In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD) and more!
This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.
If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.
Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.
Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.
Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.
The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.
We stand with autistic children and young people, champion their rights and create opportunities.
The client requests no contact from agencies or media sales.
Harris Hill is delighted to be working with the MSA Trust to recruit its new Chief Executive Officer.
The Multiple System Atrophy Trust is the UK and Ireland’s leading charity supporting people affected by multiple system atrophy (MSA) – a rare neurological disease with no known cause or cure.
We are here to support everyone affected by MSA including people diagnosed with MSA, carers, family members and friends, and healthcare professionals.
We do this by offering a range of support services, information and education, funding research and raising awareness and advocating for people with MSA.
As Chief Executive, you will:
If you are inspired and excited by what the MSA Trust does, we’d love to hear from you.
Job title: Chief Executive Officer
Salary: circa £70,000 p.a.
Contract: Permanent / Full-time
Location: London, N1 with hybrid working in place
How to apply:
Please review the Recruitment Pack for further information about the MSA Trust, the CEO position and for details on how to apply.
Closing date for applications: 9am Friday 9 October 2026
Both the MSA Trust and Harris Hill operate an equal opportunity policy and commit to treating all of our candidates and jobseekers fairly. We welcome and encourage applications from everyone regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
A women’s centre supporting local women who face multiple challenges including domestic abuse, homelessness.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re looking for an ambitious, commercially minded Head of Finance to join YMCA South Midlands at an exciting stage of our growth.
This isn’t a role where Finance sits on the sidelines reporting what happened last month. You’ll help us make better decisions, challenge our thinking and ensure our ambitions are backed by strong financial insight, robust governance and a clear understanding of risk.
You’ll work closely with our CEO in a high-support, high-challenge relationship and be a key financial partner to our Finance Committee and Board of Trustees. You’ll have autonomy, access to key decisions and the opportunity to genuinely influence the future direction of the organisation.
We want someone who will own the numbers, understand what’s driving them and have the confidence to ask the questions others might not. Just as importantly, you’ll be able to communicate the financial position clearly and credibly, giving our CEO, leadership team and trustees confidence in the information they receive and the decisions they make.
The opportunity
We’re an ambitious organisation with plans to continue growing our impact, income and reach.
Alongside leading our Finance function, you’ll have the opportunity to get involved in some genuinely interesting work, from strengthening our commercial and trading performance to assessing new opportunities, property acquisitions and potential M&A activity.
You’ll be responsible for ensuring the financial fundamentals are strong, but we’re looking for much more than technical excellence.
We want someone who can look forward. Someone who can spot a risk before it becomes a problem, see an opportunity in the numbers, scrutinise a business case and help us make well-informed decisions about where we invest, where we grow and where we need to exercise caution.
A key part of the role will also be building a strong and trusted relationship with our Head of Income Generation, Finance Committee and wider Board. You’ll ensure trustees have timely, accurate and meaningful financial information, understand the implications behind the numbers and have confidence in the organisation’s financial management, controls and planning.
What you’ll be doing
You’ll lead our Finance function and take ownership of:
Just as importantly, you’ll partner with leaders across the organisation, helping them understand and take ownership of their financial performance.
You won’t simply highlight a problem. We’ll want you to help us understand why it is happening, what our options are and what we should do next.
About you
We value expertise, curiosity, ideas and healthy debate. You’ll be a Head of Finance who brings professional judgement to the table, challenges assumptions when necessary and is prepared to offer a different perspective.
You’ll also understand that excellent financial leadership is about trust and communication as much as technical competence. You’ll be comfortable working with trustees and senior stakeholders, able to explain complex financial matters without jargon and confident answering challenging questions.
If you like being given a narrow brief and simply delivering what’s asked, this probably isn’t the role for you. But if you enjoy autonomy, pace, solving problems, challenging thinking, building trusted relationships and making things happen, you will thrive here.
You’ll be a qualified accountant (ACA, ACCA, CIMA or equivalent) with strong financial leadership experience and excellent commercial judgement.
You’ll be someone who:
Experience of property investment, M&A, due diligence, commercial operations or a high-growth environment would be particularly valuable.
Charity-sector experience is welcome, butit isn’t essential. We’re more interested in finding someone with the right financial expertise, commercial mindset and appetite to help us grow.
Why Join YMCA South Midlands?
Because this is an opportunity to use your financial expertise for something that matters.
You’ll join an ambitious organisation where Finance has a genuine voice, where good ideas are welcomed and where you’ll be trusted to make an impact.
As well as joining a supportive and collaborative team, you'll have the opportunity to:
Everyone is Welcome Here
At YMCA South Midlands, we believe everyone should feel they belong.
We welcome applications from people of all backgrounds, experiences and communities. We are committed to building a diverse and inclusive workforce that reflects the people we serve and where everyone is treated with dignity, respect and fairness.
As a Christian charity, our faith inspires our values and our commitment to serving others. We welcome people of all faiths and none, and appointments are made on merit.
Reasonable Adjustments
We want every candidate to have the opportunity to perform at their best throughout our recruitment process.
If you have a disability, long-term health condition or are neurodivergent and would benefit from any reasonable adjustments during the recruitment process, please let us know when you apply or contact us at any stage. We'll be happy to discuss how we can support you.
Ready to Apply?
If that sounds like the kind of Head of Finance role you’ve been looking for, we’d love to hear from you. Click Apply Now and submit your application.
We exist to ensure young people have a safe place they can call home, people they can trust, and the support they need to fulfil their potential.
The client requests no contact from agencies or media sales.
In your role as finance officer, you will work with the Head of Finance to provide finance support and advice to colleagues across the hospice, ensuring we make the most of every penny we raise.
Your attention to detail and technical expertise is essential to maintain high standards of financial integrity at the hospice.
This is an exciting time to be joining the team as we focus on developing our financial systems and processes, making the most of the technology on offer. As finance officer you will have a key role to play in making these changes.
You’ll also be joining a vibrant, committed and driven team who get to see, first-hand, the impact the hospice has on people living in Wigan and Leigh and how we make a difference.
Role requierments
The client requests no contact from agencies or media sales.
Help shape the future of an ambitious local charity
MRS Independent Living supports older people, disabled people and people experiencing mental health challenges to live independently, stay active and remain connected to their communities. We combine practical in-home support with innovative community-led projects that tackle inequalities and improve wellbeing.
We're looking for a Deputy Director who is excited by the opportunity to help lead this established local charity into its next chapter.
This is a role for someone who enjoys thinking strategically while also rolling up their sleeves to make things happen. You'll work alongside the Director to shape our future, develop new services, build partnerships and secure funding. You'll also be happy stepping into day-to-day operations when needed to support the team, maintain continuity and ensure our services are high quality and running smoothly.
Whether your background is primarily in fundraising and you're looking to broaden your operational leadership experience, or you've led services and want to develop your fundraising and strategic skills, this role offers an excellent opportunity to build a well-rounded senior leadership career.
About the role
As Deputy Director you'll provide leadership across our community projects, helping us develop and deliver sustainable, high-quality services that make a real difference to our community.
You'll:
Work with the Director and Board to shape organisational strategy and future development.
Lead fundraising from trusts, foundations, corporate partners and other income sources.
Oversee our community projects, ensuring they deliver expected outcomes.
Support, coach and develop project staff and volunteers.
Build strong partnerships across the voluntary, health and public sectors.
Lead monitoring, evaluation and reporting to demonstrate our impact.
Deputise for the Director when required.
Take a practical, hands-on approach - providing operational support wherever it's needed.
We're looking for someone who has:
Experience in fundraising, service management or both, ideally within the charity and voluntary sector.
Ideas to develop and grow our community work, and the confidence and project management skills to operationalise them.
Strong leadership skills and the ability to motivate and support others.
Excellent relationship and partnership-building skills.
A collaborative, adaptable approach with the confidence to switch between strategic thinking and practical delivery.
A commitment to co-production, equity and user-led approaches.
Why join us?
This is a rare opportunity to help shape the future of a respected local charity while developing your own senior leadership experience.
You'll join a small, supportive team where your ideas will influence organisational strategy, new services and long-term sustainability. No two days are the same, and you'll have the opportunity to work across fundraising, operations, partnerships, governance and organisational development—making this an ideal stepping stone towards a Director or CEO role.
If you're looking for a leadership role where you can make a tangible difference to people's lives while broadening your skills and experience, we'd love to hear from you.
Our staff benefits include:
Flexible and hybrid working
Generous holiday allowance of 28 days (pro rata) per year plus bank holidays, rising to 29 days after one years’ service
Enhanced sick leave and pay
Enhanced family leave and pay
Ongoing opportunities for learning and professional development
Employer pension contributions of 4%
Life assurance cover equivalent to one year’s annual salary for members of our workplace pension scheme
The client requests no contact from agencies or media sales.
CPRE was set up 100 years ago with the aims of the ‘conservation of what is beautiful and interesting in our countryside and towns and villages; and the encouragement of the right type of development’. Today these words are just as relevant as when they were written in the 1920s and we campaign for good planning, protection from speculative development, and the enhancement of nature and accessibility of our green spaces.
CPRE Oxfordshire is an independent charity, federated with 40+ county charities and a national office, giving us local, regional and national reach. Reporting to the Director, the Business Support and Project Coordinator will work to ensure the smooth operation of the Branch office and administrative systems and support coordination of projects and events.
We are looking for a highly motivated and dynamic individual who can operate independently but who is also an enthusiastic and effective team player, helping others to work to the best of their ability while ensuring the timely delivery of tasks.
As a key member of a small but energetic team, the successful candidate will have the opportunity to deploy their skills across a broad range of areas, building relationships and working with the entire staff team, our District volunteer network, and our Board of Trustees.
You will be highly organised with an eye for detail but above all be someone who is resourceful and proactive and enjoys working across multiple areas at the same time.
Responsibilities:
The Business Support and Project Coordinator is responsible for ensuring the smooth operation of the Branch office and administrative systems and supporting the coordination of projects and events. This includes:
1. Financial management
1.1 Transitioning existing electronic records to a new accounting system
1.2 Recording and processing donations
1.3 Preparing, submitting and tracking Gift Aid claims with HMRC
1.4 Processing monthly payroll, pension and HMRC submissions
1.5 Preparing and managing financial records for funding and expenditure
1.6 Preparing, sending and arranging payment of invoices
2. Branch and office management
2.1 Undertaking general administrative duties, including responding to enquiries, overseeing company insurance, and managing office contracts
2.2 Assisting with IT systems and security (e.g. Microsoft 365, domain renewal)
2.3 Overseeing compliance with Data Protection regulations and requirements (general knowledge required)
2.4 Assisting Trustees, Staff and Volunteers to ensure compliance with employment, health & safety, HMRC, Charity Commission and Companies House regulations and requirements
2.5 Liaising with National CPRE office on volunteer management and recruitment
2.6 Assisting the Trustees and Director with induction of new employees
2.7 Assisting the Director with preparation of induction packs for new District, Branch and Office Volunteers
3. Events and project coordination
3.1 Supporting Trustee, Staff and Volunteer attendance at external events
3.2 Supporting the Branch Director with the organisation and delivery of events focused on membership growth, volunteer recruitment, and fundraising
3.3 Supporting the Branch Director with the coordination and delivery of projects, to include contract development, basic monitoring and reporting, payment of contractors
4. Membership management
4.1 Updating National membership records
4.2 Occasional distribution of membership records to Districts
4.3 Supporting National CPRE office in sending out welcome packs and consents
4.4 Updating mailing lists for AGMs, Branch and District materials, etc
5. Contact management
5.1 Developing and maintaining Branch records for District Chairs, President, Vice Presidents, Consultants and other Volunteers
5.2 Developing and maintaining wider Branch contact records, e.g. Media, MPs, partner CEOs, local authority staff and elected officials, donors, trusts and foundations
We’re committed to creating an inclusive and diverse workplace at CPRE, not just because it’s the right thing to do, but because diverse workplaces can make better and more creative decisions. Whatever your background, we welcome your application.
To apply, please provide your CV and a covering letter explaining how you meet the requirements of the post.
Closing date for applications is Monday 14 September 2026.
Interviews will be held week commencing 21 September 2026.
Please note: Applicants must have the right to work in the UK. We do not accept CVs or applications via recruitment agencies.
We seek to shape a greener future for Oxfordshire by working to improve, protect and celebrate the Oxfordshire countryside for the benefit of everyone



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
An opportunity to play a pivotal leadership role in a highly respected local charity that makes a real difference to people affected by cancer across West Berkshire.
As Director of Operations at Newbury Cancer Care, you will be at the heart of the charity, leading its day-to-day operations and working closely with the Board of Trustees, employees, volunteers, healthcare partners and the wider local community.
This is a broad, hands-on leadership role for someone who enjoys making things happen. You will provide direction and support to the team, ensure the charity operates effectively and responsibly, build strong relationships across our network and help ensure our services continue to meet the needs of local cancer patients and their families.
We are looking for a confident, compassionate and highly organised individual who can work independently, motivate others and comfortably move between strategic conversations and the practical realities of running a small charity. Experience within the charity sector would be particularly valuable, as would knowledge of charity governance, the NHS or fundraising, but equally important is an understanding of what it takes to lead a purpose-driven organisation where people and community are at the centre of everything we do.
For the right person, this is an opportunity to take on a genuinely varied and rewarding role with considerable autonomy and the chance to make a visible difference within the local community.
What you'll be doing
About you
We're looking for someone who is equally comfortable thinking strategically and rolling up their sleeves to get things done.
You'll be:
We'd also love to hear from you if you have experience of:
Why join us?
This is more than an operations role.
It's an opportunity to lead a respected local charity that genuinely changes lives every day. You'll work alongside passionate trustees, dedicated volunteers and healthcare professionals, helping ensure people affected by cancer receive the support they need, when they need it most.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Project Coordinator – Mobile Dignity Hub, South-West England
Job description
This is a role based in the South-West of England, working across the region to deliver a new mobile refugee clinic. The Project Coordinator is responsible for setting up and running the pilot project: coordinating a rented van, a small cohort of trained volunteers, and a rolling programme of visits to areas where people seeking asylum have been dispersed. The primary services will be dependent on the availability of other services in the local area but are non-specialist advice and referrals, and the distribution of welcome packs, clothes and hygiene items. The Project Coordinator can be based anywhere across the South-West.
The mobile model exists because widening dispersal is moving people seeking asylum further from city-centre services, often to rural areas with little existing support infrastructure. Fixed premises are a poor fit for many people's reality – low incomes, limited transport, childcare, language barriers and poor health can make a city-centre appointment practically inaccessible. This project takes support to where people are, building trust through co-hosting with local organisations and the use of refugee peer supporters.
The Project Coordinator will work closely with the CEO and Back Office, collaborating on volunteers, budget management, partnerships and the development of the project. This role starts part-time (3 days per week) and is expected to increase to full-time (5 days per week) from January 2027. Extension beyond the pilot period will be based on performance and funding, and decided by mutual agreement between the Project Coordinator and the CEO.
Role specification
Setting up and running the mobile clinic:
Lead the practical set-up of the pilot: sourcing and maintaining a rented van, developing a network of partners across the South-west to coordinate operations and facilitate storage
Plan and deliver a rolling weekly/monthly rota of visits to different areas where people seeking asylum have been dispersed, working towards the target of 200 members served in the three-month pilot (800 in the first six months).
Oversee day-to-day delivery of non-specialist advice and referrals, and the distribution of welcome packs, clothes and hygiene items, ensuring services operate efficiently, safely and in line with organisational procedures.
Create and keep up to date a directory of local support services (health, legal, housing and other) so members can be referred accurately and quickly.
Identify and monitor the evolving needs of members and suggest new or improved ways of working to best serve the communities the project works with.
Identify and realise purchases needed to run and develop the project. Pay suppliers or ensure the Back Office knows when to pay.
Undertake any additional ad hoc tasks or responsibilities as directed by the CEO to support the effective running of the project.
Member support:
Assess member needs and identify local service gaps to ensure relevant and suitable support is provided.
Support members to access and enrol with appropriate service providers through effective referral pathways.
Collect monitoring and evaluation data on what and how the project is delivering, including member feedback.
Volunteers and safeguarding:
Recruit, welcome, train and manage a small team of volunteers, ensuring everyone is well supported and clear on how to help members within eligibility criteria.
Ensure all volunteers, visitors and any other relevant party understand and adhere to all safeguarding policies and procedures, including photos/media.
Manage safeguarding, including reporting concerns, incidents and disclosures immediately.
Ensure a safe environment for members, volunteers and visitors, maintaining appropriate health and safety standards on the road and at any partner venues.
Partnerships and stakeholder management:
Develop partnerships with local organisations across the South-West (including hosting arrangements at hubs and other venues) to build trust and extend the project's reach.
Maintain and nurture relationships with partners through clear, timely communication and attendance at relevant meetings.
Budget management, reporting and accountability:
Manage and keep to the project budget.
Ensure careful management of financial resources and account for all expenditure on Xero.
Maintain regular communication with the CEO and Back Office, responding to queries and carrying out tasks as required, including participating in regular meetings.
Contribute to a full evaluation of the pilot project to inform decisions about extension or expansion to other areas.
Essential Criteria
At least two years' experience (paid or voluntary) working with displaced and/or marginalised people.
Ability to stay calm and work under pressure in a highly emotional environment.
Very clear communicator, able to lead and motivate a team of volunteers and clearly enforce rules.
Understanding of professional boundaries.
Ability to stay emotionally resilient and practise self-care while remaining compassionate to the needs of others.
Proven ability to improve services within limited resources.
Proficiency with Microsoft Office software and tech literacy in general, most importantly with Excel, Teams and digital file management.
Eligibility to work in the UK.
Strong spoken and written English is essential. You must be confident working in a multilingual environment where not everyone shares the same language.
A full, valid UK driving licence, and confidence driving a large van.
Willingness to travel regularly across the South-West of England and to work outside the formal hours of 9am–5pm occasionally, as the work demands.
Understanding of the UK asylum system and dispersal policy.
Knowledge of the South-West of England, particularly Dorset and Bournemouth.
Desirable
Interest and knowledge of the NGO sector and humanitarian movements in the UK and Europe.
Existing network of or knowledge of various services and providers across the South-West
Additional language skills are desirable but not required.
Passion, initiative and creativity to constantly improve what we do.
Experience starting a business/charity or of working in a start-up would be a distinct advantage
Offered Benefits
Salary of £30,000 per annum (FTE). This role is part-time (3 days per week) for four months, potentially rising to full-time thereafter (5 days per week), with salary pro-rated accordingly.
The client requests no contact from agencies or media sales.