Membership support officer jobs

EXECUTIVE ASSISTANT

Are you a highly organised administrator with a heart for Christian mission? Do you thrive behind the scenes, keeping complex operations running smoothly and enabling leaders to focus on what matters most?

• Hours: Part-time (17.5 hours a week)
• Location: Eynsham office or Remote with meetings in the office every 2nd week

International Mission to Jewish People (IMJP) is a nearly 200-year-old mission agency with a clear and enduring calling: to share the Good News of Jesus the Messiah with Jewish people all over the world. As we enter an exciting new season of growth, we are looking for an exceptional Executive Assistant and International Coordination Administrator to support our CEO and our international network.

The Role

This varied and rewarding part-time role has two distinct strands. You will provide high-quality executive and governance support to our CEO, managing his diary, coordinating board processes, and ensuring follow-through on key commitments. 

You will also support the CEO in his role as International Coordinator of the Lausanne Consultation on Jewish Evangelism (LCJE), administering a global network spanning multiple countries and time zones - coordinating meetings, managing membership records, maintaining the LCJE website, and supporting international conferences and consultations.

You will bring:

• Excellent organisational and administrative skills with strong attention to detail
• Confidence managing multiple priorities and working independently
• Strong written and verbal communication skills
• Discretion and professionalism when handling sensitive information
• Competence with modern digital tools, and ideally experience with AI productivity platforms
• Experience coordinating meetings, events, or administrative processes

Experience supporting senior leaders, boards, or international networks would be a real advantage.

If you would like an informal conversation, please contact Adam Stacey at Charisma Charity Recruitment. Applications should be submitted via the Charisma website and include a CV and supporting statement. Please see the candidate pack for full details.

All applicants must be wholeheartedly committed to the aims, ethos, and values of IMJP. This post is subject to an Occupational Requirement that the post holder is a practising Christian, under Part 1 of Schedule 9 to the Equality Act 2010.

Applications are being reviewed on receipt and interviews will be conducted on a rolling basis. When a suitable candidate is found the role will close, so please apply without delay to avoid disappointment.

Partnerships and Engagement Manager

As part of our ambition to reach more families and secure the long-term sustainability of services, we are seeking an enthusiastic and proactive Partnerships and Engagement Manager to help expand our client’s profile, build meaningful partnerships, and create new opportunities for support across the South West.

This is a newly created and strategically important role focused on developing new relationships with businesses, community organisations, professional networks, and other stakeholders who share a commitment to improving outcomes for children with disabilities and additional needs.

Position: Partnerships and Engagement Manager

Location: Home-based with regular travel across the South West and attendance at the National Therapy Assessment Centre, Bridgwater.

Hours: 37.5 hours per week

Salary: £37,000 - £41,250 per annum

Contract: Permanent

Closing Date: 7th July 2026

About the Role

Through the evidence-based Therapy Programmes and National Therapy Assessment Centre in Bridgwater, the organisation delivers life-changing outcomes for families across the UK. Acting as a key ambassador, you will represent the charity across the region, identifying opportunities to raise awareness, build engagement, and develop partnerships that support this work.

You will help maximise the Therapy Assessment Centre as an engagement hub, encouraging prospective supporters and partners to visit, learn more about the services, and get involved meaningfully.

Working with fundraising, communications, retail, and service delivery teams, you will strengthen regional presence, generate support, increase awareness, and contribute to sustainable income growth through corporate partnerships, Charity of the Year relationships, community engagement, networking, and strategic introductions.

Key areas of responsibility include:

• Regional Partnerships & Engagement
• Partnership Development
• Corporate Partnerships & Charity of the Year Opportunities
• Networking, Outreach & Profile Raising
• National Therapy Assessment Centre Engagement
• Income Generation & Opportunity Development
• Collaboration & Organisational Development
• Governance, Compliance & Reporting

You will spend significant time meeting supporters, partners, and stakeholders across the South West. Applicants should therefore be based within the region and comfortable with regular travel, including visits to Bridgwater, as well as attendance at networking, partnership, and engagement events.

About You

While experience within the charity sector or fundraising would be advantageous, it is not essential. We are equally interested in candidates with strong networking, business development, account management, partnership development, sales, marketing, or stakeholder engagement experience. Most importantly, we are looking for someone who enjoys meeting people, building relationships, identifying opportunities, and nurturing partnerships that deliver long-term value.

This role is ideally suited to someone who is self-motivated, confident in representing an organisation externally and passionate about creating connections that make a meaningful difference.

The role offers the opportunity to make a genuine difference to the lives of children and families whilst developing a rewarding career within an ambitious charity. This is an exciting opportunity to help shape the charity’s future, building the relationships, partnerships and profile needed to ensure more children and families can access our life-changing support for years to come.

You will have experience of:

• Relationship development, business development, partnership management, stakeholder engagement, account management, sales, membership development, or income-generating activity.
• Developing new opportunities, partnerships, or strategic relationships.
• Influencing, and relationship-building
• Managing pipelines, opportunities, or stakeholder relationships through to successful outcomes.

You will need to have a full driving licence, access to a vehicle and willingness to travel extensively across the South West.

The charity is an equal opportunities employer and celebrates diversity, committed to creating an inclusive and supportive environment for all employees.

Other roles you may have experience with could include Fundraising, Fundraiser, Fundraising Officer, Business Development Officer, Business Development Executive, Account Manager, Sales, Marketing Officer, Marketing Executive, Partnerships Officer, Engagement Officer.

Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP

Be Part of Meaningful Change

Rape Crisis South London (RCSL) is entering an exciting new chapter. With a new CEO, refreshed Senior Leadership Team, and an ambitious vision for the future, we are laying the foundations for a bold new organisational strategy.
 

We are now seeking an Interim Adult Counselling Clinical Leadto join our Adult Counselling Team at this pivotal time on a Fixed Term basis.

As a specialist charity supporting survivors of sexual violence across twelve South London boroughs, we provide counselling, group therapy, advocacy, prevention education, and professional training. With an annual income of approximately £4 million, we are growing and strengthening our infrastructure to better serve survivors and communities.

About the Role
This is a key leadership role providing clinical, operational, and strategic oversight of our Adult Counselling service.
 

You will play a central role in ensuring safe, effective and high‑quality support for survivors, while driving continuous improvement and contributing to organisational strategy.
 

What You’ll Do

• Lead the clinical delivery and governance of the Adult Counselling service
• Act as Designated Safeguarding Lead (DSL)
• Oversee risk, safeguarding, and complex case management
• Manage, support, and develop a multidisciplinary team
• Drive service improvements through data, insight and evaluation
• Contribute to strategic planning and service development
• Manage budgets and ensure compliance with regulatory frameworks
• Represent RCSL externally and build strong partnerships

About You

You are a compassionate, experienced clinical leader with a strong commitment to feminist, trauma‑informed practice.

Person Specification

• Qualification in counselling/psychotherapy and membership of a recognised UK professional body (e.g. BACP, UKCP) 
• Significant experience supporting survivors of sexual violence
• Minimum 600 hours post‑qualification supervised practice 
• Strong safeguarding and risk management expertise
• Experience of leading teams and managing services
• Accredited membership
• Clinical supervision qualification
• Experience within the VAWG sector
• Additional language skills

What You Bring

• Deep understanding of trauma‑informed practice and the impact of sexual violence
• Strong leadership, decision‑making and communication skills
• A commitment to equity, diversity, and inclusion
• The ability to foster a safe, supportive and high‑performing team culture

Safeguarding and Safer Recruitment

Rape Crisis South London is committed to safeguarding survivors and service users. The post holder will contribute to maintaining the organisation’s safeguarding standards.

This includes:

• Promoting the safety and wellbeing of children, young people and adults at risk
• Identifying and reporting safeguarding concerns
• Following organisational safeguarding policies and procedures
• Supporting a culture where everyone feels safe, respected and supported

Our safer recruitment processes include:

• Values-based interviews
• Verification of identity, qualifications and employment history
• Reference checks
• Enhanced DBS checks where required
• Safeguarding training and supervision
• Equality, Feminist Commitment and Values.

Intersectionality and Reasonable Adjustments

We recognise that experiences of sexual violence are shaped by intersecting factors such as:

• Race and ethnicity
• Disability
• Sexuality and gender identity
• Socioeconomic background
• Immigration status
• Faith and culture
   

Our work is grounded in feminist principles, recognising sexual violence as both a cause and consequence of gender inequality. We centre survivor voices and prioritise empowerment, inclusivity and intersectionality.
 

Applicants are encouraged to let us know if they require reasonable adjustments during the recruitment process, such as:

• Alternative interview formats or timings
• Additional time for written tasks
• Accessible documentation
• Support relating to disability, neurodivergence or health needs
   

Learning and Development

As a charity undergoing transformation and growth, we welcome colleagues who are committed to continuous learning and professional development.

Interview Process

Shortlisted applicants will be invited to an interview, conducted via MS Teams.

Stage one: MS Teams with the Interim Head of Therapeutic Services and two other panel members.

The whole process from advertisement to appointment, may take up to 3 -4 weeks.

Post holder will be required to undertake Enhanced DBS
The role will initially be open for one month (until filled). However, due to the urgent need for support, applications will be reviewed and interviews arranged on a rolling basis, so early applications are encouraged.

The interview will explore experience and approach to:

• Safeguarding
• Equality, diversity and inclusion
• Wellbeing and feminist practice
• Trauma-informed therapeutic work
• Leadership responsibilities relevant to the role

This post is open to women only (Schedule 9, Paragraph 1, Equality Act 2010).
We particularly welcome applications from women underrepresented in leadership roles in the VAWG sector. Applicants must have the right to work in the UK.

How to apply
Please submit:

• Your CV and a cover letter outlining your suitability for the role to in PDF format
• Interview date(s): W/C 15th June 2026

Thank you for your interest in RCSL. If you have not heard from us within one month of the closing date, please assume your application has been unsuccessful.

AI in Job Applications 
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences 

Dignity in Dying and Compassion in Dying are partnering with Robertson Bell to recruit a Head of Finance on a permanent basis.

This is an exciting opportunity to join two sister organisations working at the centre of an important and evolving area of public policy and individual choice. Operating with a shared vision and strong collaborative culture, both organisations are committed to supporting people through high-quality information and support services, advocacy and campaigns.

Reporting to the Deputy CEO, the Head of Finance will play a key role in supporting the organisations’ ongoing work by providing integrity and efficiency across financial processes, systems, controls and reporting. This role offers the opportunity to join a collaborative and values-led organisation with a supportive leadership team, flexible hybrid working and the chance to contribute meaningfully within a small but highly impactful environment.

The role:

• Provide integrity and efficiency in the financial processes, systems, controls and reporting across both organisations.
• Prepare statutory annual accounts in accordance with Charity and Company law.
• Work with the Senior Management Team (SMT) to prepare, present and implement annual budgets.
• Monitor and manage financial performance including production of quarterly management accounts, finance reports and ongoing cash flow forecasts.
• Reconcile major balance sheet accounts and revenue reporting between systems.
• Oversee transactional input of income and expenditure transactions, and all payroll procedures.
• Support the Finance and Audit Sub Committees, preparing relevant papers and attending meetings.
• Work closely with auditors and maintain relationships with professional advisors, insurance brokers and bankers.
• Ensure compliance with all statutory reporting and filing requirements, including the Charity Commission and Companies House.
• Provide support and advice to the SMT on financial and relevant matters as they arise.
• Monitor and manage organisational funds on cash deposit platforms.
• Manage partial VAT exemption and VAT reporting requirements.
• Develop and implement financial systems and procedures to ensure best practice and adherence to applicable accounting standards.
• Identify opportunities to improve reporting, operational efficiency and financial processes.
• Line manage and support the development of the Finance Officer.

The organisations:

Dignity in Dying and Compassion in Dying share the aim of improve dying in the UK by putting people in charge of decisions about the end of their life. Dignity in Dying campaigns to change the law to allow the option of assisted dying for terminally ill, mentally competent adults in the UK. It is a not-for-profit membership organisation. Compassion in Dying is a registered charity which provides information and support to people to be in control of their end-of-life decisions, alongside gathering evidence to improve culture and policy.

Operating within a collaborative and supportive culture, this role offers the opportunity to work alongside committed and passionate colleagues within a flat organisational structure. The successful candidate will join a team that values initiative, accountability and strong working relationships, while offering the autonomy to take ownership of the finance function and contribute to future improvements.

Essential criteria:

• Qualified accountant (ACA, ACCA, CIMA or equivalent).
• Experience in a managerial finance role, ideally within a charity or not for profit organisation.
• Strong understanding of charity accounting and Charity SORP.
• Experience preparing management accounts, budgets, forecasts and statutory accounts.
• Strong understanding of financial controls, governance and compliance requirements.
• Experience supporting audit processes and working with external auditors.
• Knowledge of VAT reporting and partial VAT exemption.
• Ability to explain financial concepts to non-financial colleagues and managers.
• Self-starter with the ability to manage responsibility within a small team environment.
• Strong relationship-building skills with the ability to quickly establish credibility internally and externally.

If you are a qualified finance professional looking to join a collaborative and mission-led organisation where you can contribute both strategically and operationally, we would love to hear from you. Apply before the 7^th June to be considered!

This role is based in London with hybrid working and an expectation of a minimum of two days per week in the office at Oxford Street.

Interim HR Business Partner

Location: Hybrid – London

Salary: £65,000, full time equivalent

MLC Partners are partnering with a highly respected national organisation to recruit an experienced and commercially minded HR Business Partner.

This is a significant strategic HR leadership opportunity, offering the chance to influence organisational direction, partner with Executive leaders, and drive transformational people initiatives across a complex, values-led environment.

Working closely with Executive Directors and senior stakeholders, you will act as a trusted advisor on all people-related matters, helping to shape workforce strategy, organisational design, talent management, succession planning, leadership development and cultural transformation.

This role combines strategic business partnering with operational leadership and will suit an experienced HR professional who thrives in complex organisations undergoing change and continuous improvement.

Key Responsibilities:

• Partner with Executive Directors and senior leadership teams to deliver people strategies aligned to organisational objectives.
• Lead strategic workforce planning, talent management and succession planning initiatives.
• Provide expert guidance on organisational change, restructuring and transformation programmes.
• Influence and coach senior leaders to build leadership capability and drive high-performance cultures.
• Lead and support complex employee relations matters, ensuring commercially sound and legally compliant outcomes.
• Drive organisational development initiatives focused on culture, engagement, inclusion and leadership effectiveness.
• Utilise workforce data and people analytics to inform decision-making and identify future workforce risks and opportunities.
• Lead, develop and mentor HR colleagues, fostering a collaborative and high-performing People function.
• Contribute to wider organisational projects, governance initiatives and continuous improvement programmes.

About You:

• Full CIPD membership and a strong generalist HR background.
• Significant experience operating at senior HR Business Partner level within a large, complex organisation.
• A proven track record of partnering with Executive and Director-level stakeholders.
• Experience leading organisational change, workforce transformation and cultural development programmes.
• Strong employee relations expertise within highly unionised environments.
• Experience using workforce analytics and people data to drive strategic decision-making.
• Outstanding stakeholder management, influencing and coaching skills.
• The ability to balance strategic thinking with operational delivery.

This is an opportunity to join an organisation with a strong social purpose, where people are genuinely at the heart of the strategy. You'll have the platform to shape organisational outcomes, influence senior decision-making and contribute to meaningful, long-term transformation.

For a confidential discussion and further information, please contact Annabelle at MLC Partners.

Main Purpose of Role:

· Devise and implement a mixed programme of community fundraising activities, to generate a sustainable source of unrestricted income to meet agreed targets.

Specific Responsibilities:

• Launch, implement and run innovative income generating projects to maximise donations to SWA, to look after relationships with existing donors and build on relationships created to ensure fundraising potential is optimised.
• Set up and manage a volunteer community fundraising team
• Organise and manage community fundraising activities (including digital) and events to maximise all fundraising opportunities and work to raise the profile of the SWA.
• Keep abreast of developments in the third sector relating to fundraising and have an awareness of the local competition for donations.

General Responsibilities:

Responsible for the Health, Safety and welfare of yourself and your colleagues, ensuring the duties and responsibilities are clearly understood and that legislative requirements are adhered to.

• Respect the confidentiality of all information obtained in the course of duties, perform and refrain from disclosing such information without written consent from management, except where disclosure is required by order of a Court of law.

• Maintain professional competence by complying, at all times, with the training and competence procedures set down by the Organisation. Generally, keep abreast of developments affecting your duties and responsibilities.
• Be aware of the Organisation’s Equal Opportunities Policy regarding both employees and service users to assist in eliminating all areas of inequality and discrimination.
• Become familiar with the aims, ethics and aspirations of the Organisation and to sustain and promote them. Participate enthusiastically in the growth and prosperity of the Organisation.
• Undertake any other business development/funding duties, as directed that can reasonably be accommodated within the salary range for the job and your expertise.

Job Description and Review

The job description reflects the present requirements of the post.  The description will be reviewed in consultation of the job holder as and when the duties and responsibilities change.  Such review will normally also take place at the Annual Appraisal Meeting.

Desirable

• Charity fundraising qualification
• Membership of Institute of Fundraising or other relevant professional body.
• Ability to speak Welsh

Essential

Experience 

• Minimum of two years’ experience in community fundraising with a proven track record of achieving funding target
• Experience in planning, organising and delivering fundraising campaigns, events and activities
• Developing and evaluating new opportunities for partnerships and community fundraising
• Raising funds via social media activities/digital marketing
• Experience of managing or working with volunteers to support fundraising activities

Knowledge

• Charity community fundraising
• Donations
• Proven knowledge of online fundraising tools, digital marketing and social media
• Regulatory knowledge to include Gift Aid, general data protection regulations and fundraising best practices.

Skills/Personal Qualities

• Proficiency in Microsoft Office, and experience with Customer Relationship Management software systems.
• Numerate and attentive to detail, with the ability to maintain accurate records
• Good networking skills
• A proactive self -starter who is able to work on their own initiative, managing and prioritising their work to meet agreed deadlines and targets
• An excellent communicator, with persuasive, engaging and creative writing skills
• Understanding of, and enthusiasm for, SWA’s work, mission and values
• A passion to raise funds for SWA

Other

• Full UK driving licence and access to a suitable vehicle
• Able to lift and transport equipment
• Willingness to travel locally and to work occasional evenings and weekends

Demand for our specialist tutoring programmes for Children Looked After, those with Special Educational Needs and Disabilities (SEND) and Unaccompanied Asylum Seeking Children (UASC) continues to increase and we are seeking a dedicated and effective Partnerships Account Manager to join our team and support the increased demand for our provision and the continued scaling of our organisation.

The Organisation

Equal Education is a social enterprise working to improve outcomes and narrow the attainment gap for disadvantaged and vulnerable learners, including Children Looked After, those with SEND, and unaccompanied asylum seeking children. We have over 13 years’ experience delivering 1:1 tuition, working with hundreds of Schools and Local Authority partners across the country, reaching hundreds of pupils annually. 

As a member of the Fair Education Alliance, we believe in providing meaningful educational provision to students whose needs may not be best met within a traditional classroom environment, those who aren’t currently accessing education, or who benefit from additional 1:1 support. We work with over 200 qualified teachers to provide academic, subject specialised and individual tutoring and mentoring for children of all ages. Tutors provide pastoral care and work with pupils to increase engagement and attainment. Our programmes will help the students to overcome barriers to learning, help them build trusted relationships, increase their aspirations, and fulfil their potential. We are passionate about our cause and are looking for people who are motivated by a strong desire to address educational inequality and improve outcomes. 

What is the Role?
In this role, you will drive business growth by securing new partnerships and managing key client accounts across designated regions. With a focus on building and sustaining long-term local council and school relationships, you will work closely with clients to understand their needs, expand our service offerings, and ensure the highest levels of satisfaction. As the majority of our key client relationships are with local councils, we are looking for someone with knowledge of how they operate.

The post holder will have the opportunity to line manage junior member(s) of the team, who provide essential bid-writing and administrative support to facilitate efficient and effective client management.

This role would suit someone with proven ability to operate effectively in scaling organisations where processes are still being defined. This role suits someone who is adaptable, resilient, and confident working at pace amid change.

The role will be suited to those who have worked within an education setting and held the title: SENCO, Head of Department, Advisory Teacher, Inclusion Coordinator or Designated Teacher. The role will also be suited to those who have worked within a Local Authority setting and held the title: Commissioning Officer, Senior Case Officer, Case Officer. Whilst the role is also suited for an experienced (key) account/client manager, we are looking for an individual who has experience and/or knowledge of the UK education system.

This role is ideal for an ambitious, client-focused individual, passionate about creating positive outcomes for vulnerable students. If you’re ready to contribute to a growing organisation that’s making a difference, we’d love to hear from you! We expect that the successful candidate will be able to swiftly absorb our ways of working and contribute to the ongoing growth and success of the organisation.

Key Responsibilities:

1. Client Acquisition and Relationship Management

   • Proactively seek new business opportunities within assigned regions to grow the client base.

   • Develop and maintain strong, positive relationships with key clients, ensuring their evolving needs are met and service offerings are aligned.

   • Lead regular client review meetings to discuss progress, gather feedback, and identify additional service opportunities.

   • Manage internal relationships to ensure what matters to clients is communicated internally using the proper channels, to allow for effective delivery by our Service Delivery team

   • Maintain good internal stakeholder relationships with our Service Delivery team to ensure client demands are balanced with our processes and team capacity. 

2. Strategic Planning and Development

   • Collaborate with Senior Leaders to develop strategies for client retention and growth.

   • Work closely within the Partnerships team to align on strategic objectives and ensure seamless service delivery across functions.

   • Participate in client and industry events to represent the organisation, expand networks, and identify new business opportunities.

3. Performance Monitoring and Reporting

   • Monitor client engagement, satisfaction levels, and service outcomes; produce regular progress reports for management.

   • Oversee tracking and analysis of client-related statistics to ensure targets are met and clients receive impactful, value-driven service.

   • Manage and track client data and prospect pipelines using CRM systems, ensuring accuracy and up-to-date information.

   • Report to the the Partnerships Director on accounts, Tenders, Bids, client meetings on a regular basis.

   • Be curious to explore our Salesforce system data, understanding and interpreting delivery and impact data. 

4. Line Management and Support Coordination

   • Lead, mentor, and manage junior member(s) of the team focused on bid/application writing, tender management, and client-related administration.

   • Support junior member(s) in producing and reviewing high-quality application documents and responses that align with client requirements and enhance our partnership outcomes.

   • Provide oversight to ensure that administrative tasks are completed efficiently, supporting smooth client interactions and consistent follow-through.

   • Work with other area leaders, to ensure strong delivery of services.

   • Contribute to, and foster strong internal working relationships to successfully delivery against strategy and objectives.. 

5. Bid Management and Process Improvement

   • Oversee the preparation and submission of tenders and bid applications, working closely with junior member(s) to ensure high-quality and timely submissions.

   • Continuously review and improve internal processes to optimise bid management, client onboarding, and service delivery.

   • Report on bid submission performance, review bidfeedback to continuously improve. 

Essential Skills and Experience:

• Detailed knowledge of the UK education sector. 

• Experience working in the education sector or with local authorities, particularly in roles involving SEND or children’s services.

• Proven track record in client relationship management, with experience in sales or partnership development roles.

• Strong communication skills, particularly in face-to-face and telephone interactions, with the ability to build rapport quickly and maintain long-lasting relationships.

• Experience managing a small team, providing leadership, direction, and support to ensure high-performance standards.

• High level of empathy and commitment to supporting vulnerable and underserved communities.

• Strong organisational skills with the ability to manage multiple tasks and meet both short- and long-term deadlines effectively.

• Familiarity with CRM systems (e.g., Salesforce) for tracking client data, leads, and progress.

• Proactive, problem-solving mindset, able to address issues independently and provide client-focused solutions.

• Able to work in a high pressure environment, whilst taking initiative, we would want the postholder to ask for support when needed.

Desirable:

• Exceptional written communication skills, with proven confidence in drafting, editing, and refining persuasive content across a variety of formats.

• Experience in bid and tender writing or grant applications is advantageous, though a background in producing compelling written materials for diverse purposes is equally valued.

General
The job is subject to having the right to work in the UK, two professional references and a basic DBS check.

Why Equal Education?

• Competitive salary

• Investment in you - we believe in developing from within and offer our team training opportunities and personalised development plans, as well as the chance to get involved with lots of projects across the organisation.

• Flexible, hybrid work environment with regular opportunities for in-person client engagement.

• Working alongside a passionate team working to make a positive impact in the lives of under-resourced children and young people across the UK.

• Staff wellbeing benefits such as ClassPass membership, access to discounts via Perks at Work, eyecare vouchers, regular wellbeing sessions and team social events.

At Equal Education, you are the expert. We give you the space, the support and the technology to be your best. The rest is up to you.

Being you at Equal Education 

Every young person we support is unique and our team isn’t any different. Our differences are our strength when it comes to providing a tailored, human approach to education. We are proud of our people and provide an environment where everyone can bring their most authentic self to work. 

Our recruitment practices are carried out in line with equal opportunities and all candidates will be reviewed fairly regardless of age, gender reassignment, sex, race, religion, ethnicity, disability, sexual orientation or any other protected characteristic. 

Next steps

If you feel inspired and you think you have the right motivation and experience for the role, we would love to receive your application.

Applications will be reviewed as they are received and interviews will be arranged accordingly. We reserve the right to close this application early, for example if we receive an unprecedented number of applications, so please apply promptly to ensure you are considered for this role.

The Sandhurst Trust - an extraordinary community.

The Royal Military Academy Sandhurst has shaped leaders since 1802.  Spanning heads of state, generals, ministers, diplomats and captains of industry – the Sandhurst alumni community is remarkable.

The Sandhurst Trust is the Academy’s independent charitable foundation and is responsible for securing philanthropic support for the Academy and its community, supporting expansion, innovation and initiatives that government funding alone cannot sustain. 

The Trust is at an inflection point. With new leadership and momentum, we are looking for exceptional development professionals to help build a once-in-a-generation philanthropic programme for an institution whose purpose has never felt more urgent.

Content and Communications Manager
£35,000-£40,000 (depending on experience)
Old College, The Royal Military Academy Sandhurst (RMAS) GU15, Hybrid

As Content & Communications Manager, you will develop a communications plan and shape the way the Trust connects with its global alumni community, makes the case for support, and tells the story of its impact to donors, partners, and prospects.

Working closely with the CEO and Director of Alumni Engagement and Regular Giving, you will lead the development of high-quality content across the full fundraising lifecycle, from articulating a compelling Case for Support and crafting tailored donor materials, to designing campaigns that drive regular giving participation and ensuring every event is supported by communications that reinforce engagement and stewardship.

This is a role for a creative, audience-focused communicator who understands how great storytelling drives philanthropic action. You will own all communications channels, email, web, social and beyond, and act as the guardian of the Trust's tone, brand and editorial standards, ensuring that everything produced reflects the heritage, quality and ambition of one of Britain's most storied institutions.

This role offers something that is genuinely rare in the fundraising profession: the opportunity to build something exceptional from the ground up, at a cornerstone British institution whose story, community and moment in time combine to make the case for philanthropy almost uniquely compelling. The Sandhurst Trust is looking to build a team full of passion and ambition so if this sounds like you, we would love to hear from you.

The Trust operates a hybrid working model with two days onsite (Old College, RMAS, Camberley, GU15 4PQ).

Closing date: Midnight on 30 June 2026

Interested?

Please familiarise yourself with the attached Candidate Pack.
To apply, please submit a CV and covering letter.

The Sandhurst Trust is partnering with Erin Hall-Westfall and Joanna Logan of Constellate Global Talent on this search.

No agencies please.

Non-Executive Board Member

Nottingham

£6,782.00 per annum 

Do you want to be a voice for change? If so, join our Board as a Non-Executive Board Member and help shape change at NCHA.

About Us
A force for good in the East Midlands for over 50 years, NCHA’s mission is to provide homes and support by people who care. We house more than 20,000 people and manage over 10,000 homes in Nottinghamshire, Derbyshire, Lincolnshire, Leicestershire, Northamptonshire and Rutland.
We employ over 1,300 people, who receive training opportunities, apprenticeships and a huge range of colleague benefits.

We’re building new homes all the time and work with 19 local authorities to build affordable homes that meet the needs of people in their area. This includes homes for sale, rent, shared ownership and everything in between. We’ve got an annual turnover of £100 million, and we have invested more than £800 million in properties.

But we don’t just do houses - we also provide a range of care and support services all over our region.

About our Board and the roles

NCHA strives to be an inclusive workplace and we particularly welcome applicants from ethnic minority communities, LGBTQ+ communities, women and people with disabilities to ensure we fully represent our communities.

As we also value diversity in experience and sector, we review the make-up of our Board annually to ensure we’ve got the right representation to enable us to continue to make the right decisions for our customers, colleagues and the organisation as a whole.

And this is where you come in.

What we’re looking for:

You will have current or very recent experience within a regulated, property-based Adult Social Care organisation (for example, supported living or care home services), potentially gained as a Quality Lead, Registered Manager, Commissioner, Inspector, or in a similar role. As well as in-person attendance at our Board meetings and strategic awayday, you will be required to be a member of one of NCHA’s separate committees. In total, your obligation will be around 12 meetings a year, plus additional time for reviewing documents.

All applicants should be enthusiastic team players with links to the East Midlands who share our CLEAR values, have a passion for housing and social care, and are looking for a Non-Executive Board Member role with a socially conscious Housing Association.

You will work as part of a team and be collectively responsible for ensuring the success of NCHA, and its compliance with all legal and regulatory obligations.

You will contribute to setting our strategic aims and take key strategic decisions about future development; whilst providing entrepreneurial leadership and oversight across the NCHA Group; including playing a part in managing the Chief Executive and executive management team.

Finally, you will accept the legal duties, responsibilities and liabilities of Board Membership including meeting the fit and proper persons test under the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.

What’s in it for you?

• Training and support towards your personal development
• A chance to expand your existing Board skills
• Opportunities to network as you would be representing NCHA externally when required
• IT equipment provided

Remuneration:  £6,782.00 per annum

If you’ve got a passion for what we do, please click APPLY now and be assured that you will be joining a successful Board and contributing to our vision of “More Homes, Great Services, Better Lives”.

We are looking forward to receiving your application!

Save the dates

By midnight on 22nd June - Applications close for the role

By 8th July 2026 - Completion of Personality Questionnaire (if shortlisted)

By 10th July 2026 - In-person interviews at

Surrey and Borders Partnership NHS Foundation Trust (SABP) have contracted Surrey Coalition of Disabled People and LF Solutions to provide independent administration and support to FoCUS, their Forum of Carers and people who Use Services.

HOURS: 18 hours per week, worked flexibly, mostly Monday to Friday. To include at least one evening per month

TERM: Permanent

SALARY: £12,000 - 13,000 per annum (full time equivalent to £24,000 - 26,000 per annum depending on experience and qualifications)

LOCATION: Home based or office based with regular travel within Surrey and NE Hants 

REPORTING TO: Mental Health Lead

ACCOUNTABLE TO: Surrey Coalition Board of Directors

CLOSING DATE: 22nd June 2026 at 10:00am

Surrey Coalition of Disabled People

Our vision is a world where difference is valued, and diversity is celebrated. A world where everyone has the same rights, freedoms, choices, and opportunities.

Surrey Coalition of Disabled People is an innovative organisation that is led by disabled people working together to achieve our vision.

Purpose of the Role

Surrey and Borders Partnership NHS Foundation Trust (SABP) have contracted Surrey Coalition of Disabled People and LF Solutions to provide independent administration and support to FoCUS, their Forum of Carers and people who Use Services.

FoCUS enables people to have their say and influence the mental health services they receive within Surrey and Northeast Hampshire.

FoCUS was set up by SABP to:

· Place people at the heart of the delivery and design of mental health services

· Set standards for how they involve people

· Measure how well they involve people

· Measure how well they deliver services

This role is intended to facilitate and coordinate involvement in FoCUS by promoting the network and encouraging people who use the Trust’s services and carers to join and participate in user involvement activities, and raise themes heard from member experiences to the Trust for discussion.

Main Responsibilities

Promotion of FoCUS

· Encourage and enable people with experience of mental health services and carers to join FoCUS and to influence SABP’s services.

· Increase awareness of the benefits of user involvement and representation in building people’s confidence, sense of worth and self-esteem and in helping people to achieve greater social inclusion.

· Promote FoCUS to people who use SABP’s services and carers, across Surrey and Northeast Hampshire. Using a variety of communication and engagement methods including attending relevant outreach and community events with an exhibition stand or promotional materials.

· Increase the number of service users and carers joining as FoCUS members.

· Develop and maintain personal contacts within SABP’s services in Surrey and Northeast Hampshire to promote FoCUS to their clients, and encourage key staff to attend Community Group meetings.

· Liaise with other services including Community Mental Health Recovery Services, Integrated Neighbourhood Teams and other public services and voluntary sector providers to promote FoCUS and encourage them to promote FoCUS membership to their clients.

Management of the Network

· Contact new FoCUS members to ensure their support and access needs are met and to encourage them to attend their local Community Group meetings.

· Work with LF Solutions to maintain and manage network enquiries, new members, meeting planning and delivery of the activities of the forum.

· Act as main contact for service users, carers and professionals for the FoCUS network. Manage inbox and all enquiries.

· Chair the meetings of the forum to ensure the smooth running of meetings and enable everyone to contribute in a welcoming and supportive atmosphere.

· Encourage members to attend FoCUS meetings and drop in’s to share recent service experiences.

· Produce a quarterly mental health Newsletter to promote outcomes achieved, manage the social media accounts for FoCUS.

Reporting

· Maintain accurate records. Keeping confidential member information up to date, undertaking data cleanses, recording meeting attendance and topics of discussion. Track activity and outcomes data for reporting purposes.

· Provide a quarterly report on activities and membership to SABP.

Development of volunteer FoCUS Representatives

· Encourage FoCUS members to put themselves forward to become a volunteer FoCUS Representative, explaining the nature and commitment of the role.

· Work with FoCUS Representatives on plans for engagement in their Areas and to agree their individual level of involvement in promoting FoCUS. Help them prepare their respective contributions to their Community Group meetings.

· Organise and attend a quarterly meeting of the FoCUS Representatives to prepare contributions to FoCUS Committee meetings, and provide support as required.

· Identify any training needs of FoCUS members and Representatives, to empower them to fulfil their potential and build personal skills and confidence to have their say.

General Duties

· Encourage existing and new FoCUS members to also join Surrey Coalition of Disabled People and the Independent Mental Health Network, offering opportunities for involvement in other issues affecting their lives.

· At all times, to work within Surrey Coalition’s policies. Including equal opportunities and health and safety, safeguarding, confidentiality and data protection.

· To work as a member of the team promoting FoCUS, including FoCUS Representatives and staff of Surrey Coalition and LF Solutions.

· Work flexibly to meet the responsibilities of the role and be responsive to any feedback.

· Carry out any other tasks within the scope of the role, as required by the Chief Executive and Mental Health Lead.

Person specification

It is essential that you have:

· Understanding of the value of user involvement and representation

· Understanding of mental health conditions and services

· Experience of working with groups and/or volunteers in community-based settings

· Excellent communication skills with the ability to communicate effectively in a range of formats and with a variety of audiences 

· Good interpersonal skills to work with others to achieve objectives

· Self-motivated and able to work independently

· Advanced organisation and coordination skills with the ability to prioritise and plan your own workload

· Have a methodical approach to information gathering, recording and reporting

· A high degree of self-motivation and able to work on own initiative

· Confident phone call manner

· The ability to work safely from home and willingness to do so, or the ability to work from our office in Burpham

· Good level of computer literacy including all Microsoft packages with experience of using a range of databases, and video conferencing software

· The ability to travel around the county including occasional travel to the main office base in Burpham

It is desirable that you have:

· Personal experience of receiving mental health services or caring for someone who has

· Experience of chairing or facilitating meetings or groups

· Knowledge and/or experience of working with people who have used mental health services and/or carers

· Knowledge and experience of user and carer involvement in Surrey and North East Hampshire

· A good understanding of the Health, Social Care and Voluntary, Community and Faith Sector (VCFS)

· A understanding of GDPR and adult safeguarding principles

· Live within Surrey or North East Hampshire

This role requires the successful applicant to be subject to an Enhanced Disclosure and Barring Check (we will organise and pay for this for you if you are successful). 

As part of a remote working and flexible team we will support you to find the ways of working that suit you best. 

What we offer you:

· Flexible working hours

· Induction training and support

· On-going training and development and the opportunity to complete accredited training

· 27 days annual leave per annum (excluding bank holidays), raising to 28 days after 2 years of service 

· Access to our Employee Assistance Programme

· Company Pension Plan

· Equipment (laptop and mobile phone)

· Pre-agreed expenses

· A great team and the opportunity to really make a difference! 

To apply

Fill in the application form available on our website by 10am on 22nd June 2026. CVs won't be accepted.

If you think you might be interested in this role and would like to have an informal chat about it, please do get in touch!  You can contact Immy Markwick by calling our office.

We believe that change for people affected by ME won't just happen; it must be made. That's why action and impact are at the heart of everything we do. Whether that's helping people today with support, information, or care. Or working towards securing future change through our research and campaigning work. The intent of everything we do is to pursue positive impact for the lives, rights, and futures of people affected by ME.

As Communications Manager you will play a pivotal role in delivering strategic, impactful communications that advance Action for ME’s work, improve understanding and recognition of ME and support fundraising efforts

The Communications Manager will be responsible for the day-to-day delivery of the communications strategy, leading a team of two other communications staff. You will work closely with colleagues across the fundraising, policy, research and services departments, delivering clear and compelling storytelling, and maximising visibility across media, digital platforms and key stakeholder networks.

Key duties

Leadership and Management

• Work to ensure that people with ME are at the heart of everything we do through meaningful engagement and participation to influence all aspects of communications and marketing.

• Contribute to the development of, and then lead implementation of, the Communications Strategy, ensuring the appropriate involvement of key stakeholders, scoping, evaluating, and improving our practice.

• Maintain a data-insight led approach to the communications work providing regular management information and key performance indicator reports.

• Work as a member of the Extended Leadership Team.

• Line manage Communications Team members, supporting them to set and achieve performance objectives through regular one-to-ones and 12-monthly appraisals.

• Be responsible for Communications budget and the relationship with services providers required for the production of the charity’s digital and printed information and support resources.

Communications and Marketing

• Raise the profile of the impact of ME, and of Action for ME and its work, to enable the organisation to reach more people and better support need, by establishing a regular cadence of appropriate but innovative product across all main social media channels.

• Ensure fundraising is supported by embedding clear calls to action around donations and membership growth as a matter of course.

• Under the direction of the Director of Fundraising, develop all website, press and social media content for charity appeals.

• Market the charity’s Support and Healthcare services, including key digital and printed information and support resources, to the ME community and the professionals working with them, working closely with respective service leads.

• Contribute to income generation by working closely with the Director of Fundraising to develop the communication and marketing materials needed to implement the organisation’s Fundraising Strategy.

• Coordinate the charity’s response to any crisis communications, including developing appropriate crisis management plans and working outside of office hours as required.

• Establish effective systems/processes for gathering, supporting, maintaining, and managing case studies for a range of purposes (including press and media opportunities, public affairs and policy work, and fundraising).

• Draft and issue press releases and media statements and ensure appropriate follow-up by telephoning journalists, contacting picture desks etc. as appropriate.

• Alongside the CEO and any commissioned agency, develop relationships with key press, media and communications stakeholders to enhance the charity’s work.

• Oversee the production of the annual report, on budget, to schedule, taking overall editorial responsibility for content.

• Oversee the ongoing development of our digital engagement including our website and social media and being the point of contact on website issues.

• Fulfil the role of brand gateway keeper, ensuring all digital and printed communications, including information and support resources, adhere to brand guidelines, house style and organisational tone.

• Maintain an up-to-date knowledge and oversight of how ME and related key issues (e.g. Long Covid) are discussed in the media and wider ME community.

• Build networks to enhance the charity’s strategic communications and marketing work.

• Build and maintain an effective social media monitoring regime, ensuring fit for purpose rules of engagement are in place and applied consistently.

Other Key Accountabilities 

• Ensure that all relevant service standards are met including compliance with best practice, legal and regulatory frameworks and internal standards.

• Ensure best value in all our work.

• Undertake any other duty within your ability and within reason, as may be required, from time-to-time, at the discretion of your line manager.

• On occasions, provide management support and cover within the organisation, as needed.

• Act as an advocate for the charity and its work.

Person specification

Experience, Knowledge and Understanding 

• A minimum of 2 years’ experience working in a communications management role

• Experience of developing integrated, insight and audience-led communications plans including social media

• Experience of website and brand management

• Experience of delivering successful campaigns

• Experience of engaging with press and/or media including writing press releases and media briefings

• Experience of working collaboratively with different teams/departments

• Experience of working in charity communications (desirable)

• An understanding of ME and the impact on people affected by it (desirable)

• Experience of integrating fundraising with communications (desirable)

Skills, Behaviours and Values

• Adaptable and highly organised with an ability to work methodically, managing and prioritising a varied workload, use your own initiative, work independently, and work well in a team.

• Strong MS Office skills including the ability to use Word, Excel, databases and web-related programmes and software.

We are a not-for-profit organisation committed to increasing the diversity and numbers of young people entering engineering and technology to meet the future workforce needs, as well as promoting roles that help us work towards net zero and drive environmental sustainability. We currently have about 65 employees.
 

We are looking for an experienced and trusted individual to work closely with our CEO, Director of Finance and Corporate Services, and Board of Trustees to ensure strong governance across the organisation. You’ll work with our friendly leadership team to make sure that, as a charity, we have effective policies and procedures in place.

 

EngineeringUK is an independent charity and a company limited by guarantee.
 

About the role

You’ll be accountable for managing all areas of corporate governance relating to our Board of Trustees and related committees. This will include providing general advice on corporate governance matters, as well as drafting, updating and advising on corporate governance policies, documents and processes. You’ll organise recruitment of new trustees, induction and onboarding, preparing, editing and circulating agendas and papers as well as management of a plan of corporate meetings.
 

You’ll manage our register of interests, coordinate the risk register, report on this and provide advice as required, such as around conflicts of interest, while also supporting internal audit and working closely with the CEO and Director of Finance and Corporate Services.
 

You will work with senior colleagues to ensure regulatory requirements are met including submissions to relevant bodies and support board and committee projects, including Charity Governance Code compliance.
 

The role is London based at our office at 10 Lower Thames Street, London EC3R 6EN and may involve some travel in the UK.

We believe that hybrid working has many benefits and are pleased to offer flexible working with a minimum of 40% a week in the office and the option for a flexible start and end to the working day in our vibrant central London office overlooking the Thames. Further details on our flexible working practices can be discussed at interview or you can reach out to a member of our HR team.
 

Further details of the role can be found in the job description and person specification.
 

About EngineeringUK

Our purpose is to drive change so more young people choose engineering and technology careers.

Our vision is that the UK has the diverse workforce needed for engineering and technology to thrive and drive economic prosperity, improve sustainability and to achieve net zero.

Our mission is to enable more young people from all backgrounds to be informed, inspired and progress into engineering and technology.

In the UK, we don’t have enough engineers and demand is going up. So, we need more young people to realise there could be a future for them in engineering and technology. To really thrive, we need a stronger, more diverse and representative workforce and for that we have to do things differently to make engineering more appealing.

We are a not-for-profit working with hundreds of organisations across business, education, professional institutions and the third sector so we can all grow the future talent pool together. We drive that collective effort through research and evidence, leadership, activities for schools and advocacy, with a focus on long-term sustainability.

We guided by a series of values that we apply to all our activity:

• We are inclusive and care about diversity. We understand that we have different needs and create opportunities for everyone's voice to be heard
• We are collaborative. We listen, share and work in partnership to achieve our vision
• We are curious and keen to learn. We challenge ourselves and others to innovate and experiment
• We are insightful. We evaluate what we do and draw on research to make decisions and to improve our collective understanding
• We are driven by a strong sense of purpose. We are determined to make an impact and achieve our goals

About you

Essential Skills / Competencies

• You will have significant experience of working in corporate governance and able to demonstrate an understanding of the governance requirements of charities and companies.
• Able to provide advice and to know when to seek legal advice in relation to governance and company law.
• Experience of working with people across the organisation to support and encourage them to deliver to deadlines.
• Experience of servicing a Board and/or Committee.
• Excellent written skills.
• Ability to communicate effectively at all levels;
• Excellent planning and organisational skills and an eye for detail;
• Ability to work to deadlines;
• Ability to maintain confidentiality;
• Good IT skills.
• Commitment to our mission and values, you will be able to engage with our values and work in a way that supports our commitment to equity, diversity and inclusion

Education / level of experience

• 5+  years experience of working within corporate governance.
• You may ideally hold ICSA Postgraduate Certificate in Charity Management and/or ICSA/CGI Chartered Secretary.
• You may ideally have experience of working in a small to medium sized organisation with charity status.
   

EngineeringUK is committed to being an inclusive workplace, where everyone feels they belong.  This is supported by the dedicated work we are doing to ensure our policies and practices are inclusive and that our staff are trained to be able to fulfil this commitment.
 

We value the benefits of a diverse workforce and encourage applications from people of all backgrounds and experiences.  Our recruitment process is designed to be as accessible and inclusive as possible and to ensure people are individually assessed regardless of their backgrounds or characteristics.
 

We are an equal opportunities employer and are open to flexible working, including job share.
 

Applying for this role

Applications

If you would like to request to submit your application in an alternative format to support accessibility, please let us know.
 

We want to hear your voice and experience in your application. We acknowledge that you may use AI tools to polish a response, but your application should reflect your experience and voice. All applications are reviewed and scored by our human hiring team.  Our system flags responses that it judges to be AI generated and your application may be disregarded if we feel it has been completely AI generated
 

The deadline for applications is 4pm on 21st June.

Interviews

Applications will be assessed against the requirements for the post as set out in the job description and in the ‘about you’ section above. 
 

We are a Disability Confident committed employer. We guarantee an interview to any disabled people who meet the minimum requirements of the role. Additionally, if there are any reasonable adjustments we can make to make this process easier for you then we are happy to do so. Just complete the relevant sections of the online application form. 
 

We aim to notify candidates who have been shortlisted on 24th June. If you have not heard from us after this date, please assume that you have not been successful.
 

First interviews date will be 1st July.

What can we offer you?

• Competitive salary
• 28 days paid annual leave (plus bank holidays) pro-rated; in addition we normally close for the Christmas week
• Competitive pension (10% employer contribution)
• Annual bonus opportunity
• Flexible working
• A vibrant office with terrace overlooking the Thames embankment and Tower Bridge
• Employee Assistance Programme
• Life Insurance (4 x salary)
• Cycle to Work Scheme
• Long term illness/incapacity insurance cover (permanent health insurance or PHI)
• Annual private health check for employees
• Discounted gym membership
• Yearly flu vaccination

At Buttle UK, we believe poverty and crisis should never define a child’s future.

For more than 70 years, Buttle UK has supported children and young people across the UK facing poverty, trauma and complex challenges. Now with an ambitious new 2025–2030 strategy, they are entering an exciting new chapter, growing their impact, amplifying their voice and investing in the partnerships that will help change children’s lives for the long term.

This is a rare opportunity to join the organisation at a pivotal moment as their new Head of Philanthropy & Partnerships.

Working closely with the Director of Fundraising & Communications, you’ll lead high-value fundraising across major donors, trusts and foundations and corporate partnership, shaping the future of income generation at Buttle UK while leading and inspiring a talented team.

If you’re someone who combines strategic thinking with exceptional relationship-building and you’re motivated by creating meaningful change for children and young people, we’d love to hear from you.

What you’ll be doing

You’ll lead the development and delivery of ambitious fundraising strategies designed to drive sustainable income growth and deepen supporter engagement.

You’ll personally manage a portfolio of high-value supporters and partners, cultivating transformational relationships with high-net-worth individuals, trusts, foundations and corporate organisations.

Alongside this, you’ll:

• Lead and develop a team of four fundraisers
• Build innovative stewardship and cultivation journeys
• Identify and secure new strategic partnerships
• Develop fundraising systems, pipelines and KPIs
• Work closely with senior leadership to shape organisational strategy
• Champion collaborative, values-led fundraising
• Help embed co-production and safeguarding within fundraising activity

This is a role for someone who enjoys balancing strategy with hands-on relationship management and who thrives in a collaborative, purpose-driven environment.

What we’re looking for

We know great candidates don’t always tick every box, and we’d still encourage you to apply if this role excites you.

That said, we’re particularly keen to hear from people who bring:

• Significant experience managing high-value fundraising relationships
• A proven track record of securing six and seven-figure gifts
• Experience across major donors, trusts/foundations and/or corporate partnerships
• Strong leadership skills with experience managing high-performing teams
• Excellent communication and influencing abilities
• Strategic thinking alongside strong operational delivery
• A collaborative and compassionate approach
• A genuine commitment to improving outcomes for children and young people experiencing poverty

Why join Buttle UK?

This is an organisation that genuinely lives its values: child-focused, empathetic, responsive, collaborative and accountable.

You’ll be joining a team deeply committed to creating equitable opportunities for children and young people while also creating a supportive, inclusive and flexible working environment for staff.

Benefits include:

• Hybrid working
• 25 days annual leave plus Christmas closure and bank holidays
• Enhanced maternity, paternity and sick pay
• Employer pension contribution
• Employee assistance programme
• Life assurance
• Cycle to Work scheme
• Strong commitment to learning and development

Accessibility & Inclusion

Accessibility matters deeply to both Buttle UK and Valued Recruitment.

We’re committed to creating an inclusive and supportive recruitment process and welcome applications from people of all backgrounds and experiences.

If you need any adjustments or support at any stage of the application process, please let us know, no request is too big or too small.

Interested?

Buttle UK is partnering exclusively with Valued Recruitment for this search.

To apply, please send your CV along with a covering letter (maximum two pages) outlining:

• why this role interests you
• what you would bring to Buttle UK

Key dates

• Closing date: 9am, Monday 22 June
• First interviews: Monday 29 June and Tuesday 30 June
• Second stage interviews (London): Monday 6 July

• 37 hours per week
• £40,000 – £42,000 per annum plus 6% pension contribution
• Remote

Rape Crisis England & Wales (RCEW) is the national campaigns and membership body for a network of independent, community-based Rape Crisis Centres working to end child sexual abuse, rape, sexual assault, sexual harassment and all other forms of sexual violence.

The 24/7 Rape and Sexual Abuse Support Line is a national service led by Rape Crisis England & Wales and funded by the Ministry of Justice.

We are looking for a values-led professional with strong digital project skills and a deep commitment to survivor-centred, high-quality services.

Job Summary

As the Digital Project & Product Lead for the 247 Support Line, you will lead the transformation and continuous improvement of the organisation’s digital support line infrastructure, ensuring the technology and processes that underpin survivor support are effective, resilient, and user centred.

This role sits at the intersection of project delivery, product management, and a genuine commitment to the survivors RCEW serves. The right candidate will understand that technology is only as good as the humans who use it and will bring both rigour and empathy to everything they do.

You will be responsible for the end-to-end delivery which, includes defining the product requirements, technology evaluation, procurement, implementation, onboarding, and ongoing optimisation. Working closely with operational teams, suppliers, and stakeholders, you will ensure that our support line products enable support workers to deliver high-quality, accessible services.

Key Responsibilities

 Programme Delivery

· Own and drive the support centre improvement programme from procurement through to live operation, ensuring delivery on time and within budget

· Manage supplier relationships, coordinate and input into the evaluation of bids, and identify, track, and mitigate risks throughout the programme

· Maintain clear, accessible project documentation and provide regular progress updates to senior stakeholders

· Coordinate across internal teams (services, technology, legal, finance) and external partners to keep work aligned and moving

Product & Solution Ownership

· Act as product owner for the support centre platform: defining requirements which meet the needs of support workers and service users

·  As part of a team you’ll evaluate technology options against a set of agreed criteria, with a focus on fitness for purpose, data security and value for money

·  Oversee the bespoke configuration of the chosen platform, working closely with the supplier

· Collaborate with the Head of Service to and I.T Lead to onboard and train the team, ensuring support line workers feel confident and prepared from day one

· Following go-live, take responsibility for the continued health and development of the support centre platform and identify improvement opportunities

·  Champion best practice in digital service design and products across the organisation, building internal capability over time

Information Governance & Data Protection

· Work closely with RCEW's Data Protection Officer and Senior leadership to ensure all aspects of the programme comply with relevant data legislation

Person Specification*

· A proven track record of successfully delivering digital or technology projects on time and within budget

· Able to manage multiple workstreams simultaneously in a fast-paced environment with evolving priorities

·  Ability to assess complex situations, identify blockers, and develop pragmatic solutions

· Ability to gather and translate user needs into product requirements; comfortable working with service design principles and working iteratively to develop or improve digital products

·  Experience and understanding of contact centre software, CRM, and/or case management platforms

·  Proven ability to work across diverse teams and communicate clearly with both technical and non-technical audiences

·  Thorough knowledge of UK GDPR and able to handle highly sensitive personal data and engage with difficult subject matter with care and professionalism

· A team player who builds trust quickly and works effectively across organisational boundaries

· Self-starter who can work autonomously, flag problems early, and drive work forward without constant direction

· A genuine commitment to RCEW's mission to end sexual violence and support survivors

Personal Attributes

We are looking for a skilled and versatile digital professional who combines strong delivery skills with product thinking. You do not need to be a technical expert, but you do need to be confident working with technology suppliers, communicating with both technical and non-technical stakeholders, and making sound decisions under pressure.

Above all, we are looking for someone who understands the importance of the work RCEW does and has a strong track record of delivering digital projects effectively.

Success in the role of Digital Project & Product Lead for the Support Line is determined by the ability to lead and coordinate the successful delivery of digital projects that enhance the effectiveness, resilience, and user experience of the national 24/7 Support Line. Working collaboratively with suppliers, internal teams, operational colleagues, and key stakeholders, the role will ensure that digital solutions are implemented safely, on time, and in line with service requirements.

Key measures of success include:

• Strong supplier engagement and stakeholder collaboration result in agreed solution designs that meet the operational needs of the Support Line.
• A robust project plan is developed and managed in partnership with suppliers, with key milestones achieved within agreed timescales.
• Virtual Contact Centre (VCC) upgrades are configured and delivered in accordance with agreed specifications, supporting improved service delivery and performance.
• Integration testing with existing systems is completed successfully, with issues identified, resolved, and signed off before implementation.
• Operating procedures, user guidance, and supporting documentation are developed or updated to reflect new processes and system functionality.
• Comprehensive training materials are produced, enabling Support Line staff and delivery partners to effectively use new systems and features.
• Training is delivered to relevant colleagues and stakeholders, ensuring operational readiness and confidence ahead of implementation.
• A structured Go Live readiness review confirms that technical, operational, governance, and business readiness criteria have been met before deployment.
• The VCC upgrades are launched successfully with minimal disruption to Support Line operations, supported by effective implementation planning, monitoring, and post-launch issue resolution to maximise adoption and service benefits.

HOW TO APPLY

To apply, please submit a CV and a covering letter (no more than two pages) explaining why you are interested in this role and how your experience meets the person specification.

RCEW is committed to equal opportunities and actively encourages applications from people with lived experience of sexual violence, and from people from communities which are under-represented in our workforce, including Black and minoritised communities, disabled people, and LGBTQ+ people.

All roles at RCEW are subject to an enhanced DBS check. The post-holder will have access to sensitive data relating to survivors of sexual violence and must demonstrate the highest standards of discretion and data security.

Eligibility

Applicants must have the right to work in the UK. Evidence of this will be required prior to appointment.

Additional Information

Please note: We reserve the right to close this vacancy early should we receive a sufficient number of applications. We therefore encourage interested candidates to apply as soon as possible.

Due to the volume of applications received, only candidates selected for interview will be contacted.