Online support professional jobs
Application deadline: Sunday 30th August 2026, 23:59.
Interviews are expected to take place on Friday 4th September 2026, with an additional interview date on Tuesday 8 September 2026 if required.
Job Summary
As our Corporate and Community Partnerships Fundraiser, you will build meaningful relationships with businesses, community organisations and local people across Bristol, generating sustainable income and long-term support through corporates, community fundraising and events.
You will secure long-term, mutually beneficial income from the corporate sector across a range of disciplines and formats, including long-term partnerships, Charity of the Year, cause-related marketing and sponsorship. You will develop and secure new partnerships with Bristol's businesses, while nurturing and account managing existing partnerships.
Alongside this, you will grow support within the local community by developing relationships with organisations such as clubs, schools and faith groups. You will also encourage individuals, groups and organisations to support Caring in Bristol through community fundraising initiatives and events.
You will be responsible for researching key prospective sectors, companies and organisations, sector activities and the business marketplace, to compile lists of key targets, as agreed with the Public Fundraising Manager. You will develop and manage an ongoing pipeline of prospects, that have a clearly defined target outcome and value.
Key responsibilities
Corporate Partnerships
· Alongside the Public Fundraising Manager develop and manage Caring in Bristol’s approach to corporate fundraising, delivering the agreed targeted income
· Manage a portfolio of existing corporate partners, providing exceptional supporter care and delivering successful partnerships
· Research, approach and develop new corporate partnership opportunities, managing a pipeline of corporate fundraising activity including charity of the year partnerships, staff fundraising payroll giving and business donations for example
· Provide written reports to corporate partners as required
· Develop new streams of income derived from businesses such as cause related marketing, sponsorship, and events
· Support in the development of an alternative ask such as pro bono support and skills-based volunteering
· Work closely with the Public Fundraising Manager and the Senior Communications Lead to maximise the effectiveness of engagement and stewardship in supporting the development of existing and prospective relationships
· Develop, write and present persuasive and innovative proposals in conjunction with colleagues
· Confidently present the key messages of Caring in Bristol when required, and encourage support via a variety of media including informal conversations, networking, presentations, written literature and website copy.
Community Organisations
· Alongside the Public Fundraising Manager, develop and manage Caring in Bristol’s approach to working with community organisations, delivering the targeted income
· Manage a portfolio of existing community partners, providing exceptional supporter care and delivering successful partnerships
· Research, approach and develop new community partnership opportunities, managing a pipeline of corporate fundraising activity
· Develop a clear and defined schools’ proposition to enable engagement, especially around the Christmas Appeal each year
· Develop an approach to working with faith-based organisations such as churches, congregations, fellowships and other faith-based groups
Administration
· Ensure the Donorfy database is kept up to date and accurate
· Manage and maintain core social media channels, working with project leads and frontline staff and the income generation team to ensure news and events are communicated effectively and regularly, and engaging with stakeholders online
· Manage and provide recognition both online and in print for supporters and partners where appropriate
Other Responsibilities
· From time to time, support other fundraising income streams and activities across the Fundraising Team, in line with the needs of the charity.
· Alongside your income generation colleagues, to take responsibility for ensuring our office environment is a healthy, positive and professional space to work
· To line manage volunteers as appropriate
· To follow organisational policies and procedures and observe the Code of Conduct
· To actively participate in and attend supervisions, annual appraisal processes and identified training
· Working alongside the Senior Communications Lead and Fundraising Assistant to organise the daily social media management, making sure there is consistent and creative content on each of our channels, Instagram, Facebook, Twitter, Tik Tok, LinkedIn and YouTube
Personal Specification
We expect you to meet most of these criteria. However, we don’t expect you to meet every point and welcome applicants with transferrable skills and an ability to apply themselves in a new context.
Essential
· Proven experience securing fundraising income. Experience in corporate partnerships, community fundraising or events is preferred, although experience in other fundraising disciplines (such as trusts and foundations, major donors or individual giving) will also be considered.
· Excellent relationship and account management, networking and influencing skills, with the ability to inspire audiences and build and maintain strong partnerships.
· Excellent written and verbal communication skills, including the ability to write compelling fundraising proposals and deliver persuasive presentations.
· Ability to tailor your communications to a wide range of businesses, community organisations and individuals across a variety of formats and channels (phone, email, in person, public speaking, presentations, meetings).
· Ability to identify and develop creative fundraising opportunities that maximise income and supporter engagement.
· Strong research and prospecting skills, with the ability to identify and prioritise new opportunities.
· Good organisational and time management skills with the ability to manage a variety of tasks and workload and the ability to monitor opportunities arising.
· Excellent IT, numeracy and analytical skills.
Desirable
· Proven experience in a relevant business, not-for-profit, social enterprises/start-ups or charity setting with a proven track record of securing income or partnerships from corporates and/or community and events.
· Experience developing bespoke sponsorship, partnership or fundraising proposals and solutions for businesses and community groups.
· A solid understanding of modern fundraising techniques, including digital engagement and interaction.
· Experience and/or knowledge of CRM systems, preferably Donorfy.
· Knowledge of Fundraising Regulations and best practice, Data Protection and GDPR.
· Experience of managing a budget.
· Experience of working with volunteers.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are excited to announce an opportunity for a highly motivated and compassionate individual with experience in the wellness, addiction recovery and/or mental health sector to join our small but passionate team as a Community Coordinator.
Full-Time (30-37.5hrs available) | Salary Scale £24,784 - £28,734pa| Home-based office equipment supplied| Annual Leave 27 days per year plus Christmas eve rising by 1 day per year up to 31 days max.| Company Pension with Now Pensions | EAP with Health Assured. Permanent contract offered pending successful probation period.
By supporting our amazing volunteer facilitators and our highly valued partnership organisations, you’ll help drive growth of SMART Recovery programmes and meetings across 2 distinct geographical areas making our 4-Point Programmes even more accessible to those wanting to manage any type of addictive behaviour.
North East: The counties of Northumberland, Tyne & Wear, County Durham.
Yorkshire & The Humbers: The counties of North Yorkshire, South Yorkshire, West Yorkshire, East Riding of Yorkshire, North Lincolnshire, North East Lincolnshire.
To thrive in this role, you'll need hands-on experience of facilitating groups or meetings and an understanding of what great facilitation looks like. Whilst already being a qualified SMART Recovery Facilitator and/or having engaged with our meetings as a previous participant is a distinct advantage, we also accept applications from individuals with a general awareness of addiction recovery or our 4-Point Programme. Importantly, you’ll be someone who brings people together, listens deeply, and creates a safe, empowering space for growth and recovery.
Your presentation skills should engage, inspire, and inform with clarity and warmth, whether you’re speaking with a room full of volunteers, delivering training via Zoom, or presenting to our partnership organisations. You’ll be required to help grow our footprint, increase and diversify our partnerships and encourage the uptake of our programme. You will represent UKSR at community events, recovery walks and conferences and get involved in defined projects.
We welcome applications from individuals with lived experience of addiction, whether that’s your own recovery journey or being close to someone else’s. It’s essential for you to bring empathy, authenticity, and a deep respect for others’ experiences to all of your interactions. You’ll need to be self-motivated and highly organised, and able to manage your time, workload, and travel with autonomy. You’ll be someone who uplifts, encourages, and empowers, helping others see what’s possible.
You should have experience in working with volunteers, understanding how to support and develop their skills. Previous delivery of training is essential, and if that experience has been gained in a peer-support or recovery setting, all the better. This role requires emotional intelligence; you’ll be working with people who have faced adversity, and your ability to support them within clear, professional boundaries is critical. Giving and receiving feedback, gathering data and other evidence to inform service development, and exercising reflective practice are all essential attributes.
You’ll also contribute to key projects that move SMART Recovery forward, adding your voice and insight to help shape what comes next. The role therefore requires project mangement skills as you will work on specific projects that develop our publications, training, communications and marketing. If you have a special interest and expertise in certain areas of our business such as social media and campaigns, training, volunteer management or copywriting we can develop this skill and interest as an enhancement to your role. Developing areas of expertise within our Co-ordinator team is something we are keen to do.
As this is a home-based role, you’ll need to be comfortable forming meaningful relationships online, building trust and connection via email, phone, and video calls. We’ll provide the equipment you need, but you’ll bring the energy and adaptability to make remote working feel personal and productive. Regular travel across the defined regions is a vital part of the role, visiting SMART Recovery meetings in the community and within partner organisations, and offering continual support to facilitators, are all essential in helping our network continue to grow with the quality we strive for.
It is essential that you live in the North East area.
Empowering people to self-manage any type of addictive behaviour through evidence-based mutual aid meetings both in the community and within services.
The client requests no contact from agencies or media sales.
Rights of Women (ROW) is looking for a woman lawyer to join our team as a Legal Officer working on criminal law.
The postholder will be part of Rights of Women’s Criminal Law team and will play a key role in delivering the organisation’s core services to women who come into contact with the criminal justice system, often as a survivor of sexual or domestic violence, as both victims and as women who have been criminalised.
The post holder will provide specialist legal advice through Rights of Women’s telephone advice lines, contribute to the design and delivery of training, and support the development of accessible legal information through publications and other resources. They will also support survivor engagement and contribute to Rights of Women’s policy work, driving systemic change for women’s rights.
The Legal Officer will also play a leading role in maintaining and developing Rights of Women’s online peer-to-peer forum for professionals supporting women survivors. This includes supporting the online community, producing legally accurate and relevant content in response to queries and emerging themes, and contributing to a regular online newsletter.
Salary: £24,286.81 (21 hours / 3 days) per annum (Gross Pay) plus 3% pension contribution. Full-time equivalent (FTE) salary: £ 40,478.01
Conditions: 21 hours (3 days) per week.
Holiday entitlement: Pro-rata of full-time entitlement of 28 days annual leave plus public holidays per annum. This includes three designated days to be taken between the December and January bank holidays when the organisation is closed.
Pension: NEST Workplace Pension (Employer 3% / Employee 5%)
Office Address: Rights of Women, 52-54 Featherstone Street, London EC1Y 8RT
Location: Hybrid. The post is primarily home-based. Regular attendance at the office is optional for those who prefer an office setting. The post holder will, however, be required to attend the office on at least four occasions each year, including one all-staff and Board away day, and additionally to participate in occasional in-person meetings held externally, typically in or near London. The post holder is occasionally required to travel to locations across England and Wales occasionally; Rights of Women is committed to supporting flexible approaches and reasonable adjustments to enable this.
Line Manager: Senior Legal Officer (Criminal law)
Duration: 1-year fixed term. Possibility of extension.
Key dates:
Closing date: Tuesday 1st Sept 2026 5pm
Interview dates: Week commencing 7th or 14th Sept 2026
Start date: As soon as possible
Our vision is to achieve equality, justice and safety in the law for all women.
The client requests no contact from agencies or media sales.
Are you passionate about supporting fathers to develop a strong bond with their babies?
Do you want to help dads feel heard, build confidence, and access the right support at a crucial time in family life?
Home-Start Hillingdon is looking for a Dad Matters Co-ordinator to join our collaborative, experienced team. This role will work alongside our existing Co-ordinator to grow and strengthen our Dad Matters programme across the borough.
Dad Matters focuses on the first 1001 days, supporting fathers and male carers to build strong bonds with their baby, alongside support for their mental health and access to services. It’s a role that combines direct work with dads and the practical coordination behind the scenes to keep the service running smoothly.
What you’ll be doing:
Building on the strong foundations of our current Dad Matters programme, you will work collaboratively with our existing Co-ordinator, with a focus on:
- Planning and delivering weekly peer support sessions for dads
- Supporting the development and delivering Dad’s antenatal sessions with local NHS services
- Recruiting, coordinating and supporting volunteers to contribute to the programme
- Helping dads develop their understanding of building strong parent-infant relationships
- Raising awareness of fathers’ mental health and suicide prevention, especially in the perinatal period
- Supporting the development of a Dad Matters volunteer programme
You’ll be working closely with an experienced colleague, sharing delivery while also taking a lead on planning, organisation, communication and the co-ordination of groups and activities.
This role would be ideal for somebody with experience of working with families or parents, and of planning and running activities, with a genuine passion for supporting fathers to build strong, positive relationships with their babies, look after their mental health and feel more confident in their role. You will be able to engage fathers from a wide range of backgrounds, while also bringing strong organisational, communication and coordination skills to support the delivery of the programme.
To Apply:
Please send us your CV with a covering letter giving clear evidence, with examples, of how you meet the points listed in the Person Specification
Applications without a covering letter addressing the Person Specification will not be considered.
Please note: You will need to be a car owner/driver
Closing Date: Thursday 10th September 2026 at 9:00am
Interview Date: Week commencing 21st September 2026 (date will be confirmed with candidates)
(References and an Enhanced Disclosure and Barring Service Check will be taken up)
It’s important that our team reflects the diversity of the borough. We particularly welcome applications from fathers and male carers, and from Black, Asian and minoritised ethnic communities, disabled people and other underrepresented groups.
Company limited by guarantee Registered in England and Wales - No. 04612504 Registered Charity No: 1100534
The client requests no contact from agencies or media sales.
The Survivor Support Fund ("the Fund") has been established by the Archbishops' Council to provide short to medium-term support to people who have experienced Church of England-related abuse and who are facing an urgent and immediate need for assistance as a result.
Funding decisions are made by an independent panel drawn from a variety of backgrounds, including professionals and those with lived experience of abuse, and chaired by a person independent from the Church. We are now seeking to establish this panel.
The Fund has three priorities: signposting to statutory agencies, local resources and relevant charities; grant for therapeutic support; and grant for basic needs.
The Fund will be easy to access, and aspects of the design of the Fund were co-produced with victims and survivors. Based on findings from consultation and co-production, the Archbishops' Council approved a Terms of Reference that set out the criteria and parameters of the Fund. Panel decisions will be regularly reviewed to ensure fairness and equity in all applications.
Panels are held as often as needed - it is anticipated that this will be fortnightly. With a pool of panel members, frequency of meetings will vary on volume of applications, and it is anticipated panel members will attend a meeting every one to two months. The Panel meetings will be conducted online via Microsoft Teams.
Decision Panel meetings are expected to last up to about an hour and a half, depending on the number and complexity of discussions required. Panel members are required to review panel papers before meetings.
Panel members will be supported by the two Panel Secretaries to the Fund (staff members of the National Safeguarding Team).
Panel members can come from backgrounds of different faiths or no faith.
Remuneration
This role is a working role as a contractor and consultant. This is not a voluntary role or a typical survivor participation opportunity.
Panel members (professionals and people with lived experiences) will be paid £125 per panel, including preparation, meeting time and any correspondence after meetings. The contract will be for three years.
Panel members will invoice the Archbishops' Council on a monthly basis and be responsible for their own tax arrangements.
A note on data protection
As an organisation, we have to comply with data protection law. Under such laws you will be a data processor on behalf of the Archbishops' Council, and we will be sharing sensitive and confidential data with you as panel member.
The role of data processor comes with responsibilities and obligation which you must accept if you wish to act as panel members. For example, you cannot use, share or alter information shared with you for the purpose other than your role as a panel member of the Fund. This is to protect panel members as well as the applicants who come to the Fund. We will provide mandatory training to ensure panel members understand their responsibilities.
Before you take on the role
Panel members will be required to complete a Basic DBS check and provide two references. These processes must be completed ahead of their first panel.
You will be offered a contract, and you will need to sign a data processing agreement.
Panel members will also be required to undertake mandatory training, including:
- Church of England National Safeguarding Basic Awareness training (1 hour and 15 minutes)
- GDPR(UK) training (40 minutes), and
- an online training day to meet other panel members, to familiarise themselves with the Terms of Reference and other important matters, on Thursday, 10 September (10am to 4pm).
Conversations and interviews
If you would like to have a conversation with the Panel Secretaries, please get in touch by writing
If you would like to apply for this role, please apply through the recruitment website and not through the email address above. In the application process, you will be asked to provide a covering letter that addresses the skills and knowledge required for the role. A CV outlining professional experiences is optional.
(The application system will include the standard text "you need to attach a CV. You can also attach other documents you consider important." At that step, you do not need to attach a CV. This is optional for this application. You only need to provide a covering letter.)
The deadline for application is 11.59pm, Sunday, 9 August. Shortlisting will be done shortly after and shortlisted candidates will be contacted as soon as possible.
Interviews for this position will take place on Monday, 24 August, Tuesday 25 August or Thursday 27 August. They will take place online.
The Church of England’s vocation is and always has been to proclaim the good news of Jesus Christ afresh in each generation to the people of England.



Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
Overall purpose of role
As WeProtect Global Alliance Fundraising and Grants Manager,you will:
- Lead the day-to-day management of a multi-donor grant portfolio (restricted and unrestricted) to ensure donor obligations are met in full and on time.
- Optimise and maintain grants management systems (calendars, trackers, templates, CRM, workflows) proportionate to a small organisation operating at global scale.
- Produce and co-ordinate high-quality donor reporting and contribute to renewal and proposal development, working closely with the Head of Development and collaborating with the Deputy Head of Operations and Finance, as well as colleagues in the Strategy and Members teams.
- Ensure and strengthen donor compliance, due diligence, and data assurance across the grant lifecycle in line with donor requirements, relevant regulations (including UK and EU), and best practice standards (including GDPR).
- Support the Head of Development and Deputy Head of Operations and Finance with grant budgets, forecasts and pipeline, supporting decision-making by the Executive Team and Board.
Key responsibilities
Portfolio ownership & planning
- Maintain a live grants calendar covering deliverables, reports, payments, audits and evaluations; ensure all internal and donor deadlines are met.
- Act as primary point of contact for assigned donors on contractual, reporting, and routine relationship matters, escalating strategically as needed.
Reporting & stewardship
- Coordinate the production of timely, accurate and outcome-focused narrative and financial reports, synthesising inputs from programme, policy, finance and leadership colleagues.
- Support contract amendments/variations, no-cost extensions, and budget realignments in collaboration with the Head of Development and Deputy Head of Operations and Finance.
Compliance, risk & due diligence
- Interpret, operationalise, and ensure adherence to donor terms and conditions, including eligibility rules, procurement, safeguarding, DEI, anti-fraud, and data protection requirements.
- Contribute to risk registers linked to grants and grant files (audit-ready) with clear decision trails.
- Support alignment with UK and EU regulatory frameworks and internal policies.
Budgeting, finance & cost recovery
- Support the Head of Development and Deputy Head of Operations and Finance to maintain budgets, forecasts, and cashflows to delivery plans.
- Support cost recovery and overhead allocation approaches and ensure compliant coding and reporting for restricted awards (i.e. timesheets and expense coding).
- Track income recognition and receivables against milestones; prepare payment requests/invoices as required.
Proposals, renewals & pipeline support
- Work with and report to the Head of Development to identify and develop new funding opportunities.
- Support the preparation of compelling proposals, concept notes, and donor presentations tailored to institutional, foundation, and private sector partners.
- Conduct donor research and maintain a live fundraising tracker and CRM system to support proactive pipeline management.
- Contribute to the cultivation and stewardship of funders, preparing impact reports, case studies, and donor communications.
- Coordinate cross-team inputs for donor meetings, funding campaigns, or events that support income generation.
Systems, data & process improvement
- Utilise available grants management tools (e.g., trackers, templates, checklists, shared drives/SharePoint, CRM).
· Promote disciplined data management, ensuring GDPR-compliant document storage and access controls.
- Provide training and guidance to colleagues on grant requirements and internal workflows.
Governance & internal collaboration
- Prepare or contribute to concise briefings, dashboards, and summaries for the Head of Development, Executive Team, and Global Policy Board.
- Contribute to annual planning, KPI setting, and impact measurement related to fundraising and grant delivery.
- Support continuous improvement in monitoring, evaluation, and learning.
Expectations
Cross-functional operational collaboration
- Contribute to the WeProtect Global Alliance operational compliance, financial and grant management processes and systems.
- Work collaboratively with colleagues to deliver cross-functional projects that will strengthen the reach and impact of the WeProtect Global Alliance Secretariat.
Building an inclusive culture
- Play a proactive role in ensuring equity, diversity, and inclusion (EDI) is embedded in everything we do.
- Embrace diversity and recognise different perspectives within collaborative working to create a more impactful and effective organisation.
- Commit to ensuring all employees are treated fairly and equitably at work, feel like they belong, and promote equality in physical and mental health for all.
Other
- To attend and contribute to meetings, training, and other events as required.
- To actively participate in our supervision and appraisal process.
- To ensure that all responsibilities and activities within this post are delivered in accordance with WeProtect Global Alliance core values and relevant corporate, organisational, financial, and compliance policies.
- To travel to meetings, which may require the need to work unsociable hours, e.g. attending evening or weekend meetings.
- To adhere to relevant legal and statutory requirements including the Data Protection Act and the Health and Safety at Work Act.
- To use WeProtect Global Alliance resources responsibly.
As a global, multi-sector alliance, ensuring equity, diversity, and inclusion (EDI) is embedded in everything we do is a critical priority. We embrace diversity and understand that being an inclusive organisation, recognising different perspectives, will enable us to be impactful and effective. We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equality in physical and mental health for all.
Person Specification
Essential criteria
Experience
1. Substantial hands-on experience managing multi-donor grants across the full lifecycle, from start-up to close-out with a diverse donor community (governments/multilaterals, trusts and foundations, and private donors), including restricted awards.
2. Proven track record coordinating high-quality donor reports and ensuring contractual compliance across multiple awards and deadlines.
3. Demonstrable experience collaborating internally and leading applications, funding reports, financial reporting (budgets, forecasts, cost recovery, and expenditure monitoring).
4. Experience of preparing concept notes, proposals, and application forms for funding opportunities.
5. Experience with grant databases/CRM.
6. Stakeholder management skills, with experience liaising with donors and supporting senior leaders with briefings and stewardship.
7. Experience in due diligence, risk management and audit-readiness for grants (e.g., procurement, safeguarding, sanctions/PEP checks, data protection).
8. Proven experience working autonomously in a fast-paced environment to deliver a broad range of donor activities.
Skills
1. Outstanding organisation and time management, with the ability to manage competing deadlines and maintain meticulous records.
2. Excellent written communication, able to synthesise complex information into clear, outcome-focused reports and proposals.
3. Financial literacy: confident reviewing budgets, variances and forecasts; advanced Excel skills and comfort with shared-working tools (MS Office, Teams, SharePoint).
4. Analytical judgement and problem-solving, with a pragmatic, solutions-focused mindset.
5. Ability to work independently and collaboratively in a remote, international team, exercising discretion and sound judgement.
6. Commitment to safeguarding, child protection, EDI, and ethical fundraising practice.
Knowledge
1. Practical understanding of donor compliance for public/institutional and philanthropic funders, including awareness of different types of donor reporting requirements.
2. Knowledge of monitoring, evaluation and learning principles and how to evidence impact and learning in grant reports.
3. Familiarity with data protection (GDPR) and information governance in grants contexts.
4. Understanding of WeProtect Global Alliance’s mission, vision, values, and global operating context.
Other
1. A willingness to travel and work unsocial hours (time in lieu can be claimed)
2. Commitment to your own continuing professional and personal development
3. To uphold high standards of work, standards, and conduct in line with WeProtect Global Alliance values.
Desirable Criteria
1. Experience setting up or improving grants management systems (trackers, calendars, templates, workflows) proportionate to a small organisation.
2. Experience of using online funding and grant management portals.
3. Awareness of global child protection policies and procedures within the digital arena and a genuine passion for child protection
Diversity, inclusion, and equity
We are committed to building a diverse and inclusive organisation. We actively welcome applications from people of all backgrounds, including those of different ages, genders, ethnicities, sexual orientations, abilities, and lived experiences. We particularly encourage applications from individuals who are part of communities that are under-represented in our sector, including Black, Asian, and other ethnic minorities, disabled people, and LGBTQ+ individuals.
Safeguarding and values
As a child-focused organisation, we have a strong commitment to child safeguarding and rigorous procedures. The successful candidate will be required to provide two referees and to undergo a criminal record check.
All staff are expected to act at all times in a manner consistent with our values and in compliance with our policies and procedures, including our Safeguarding Policy and Code of Conduct.
Our values are:
· Empowerment – collaboration, innovation, challenge
· Accountability – responsibility, delivery, safeguarding
· Respect – honesty, feedback, inclusion.
Please submit a CV and a covering letter of no more than two pages explaining why you would like to work for WeProtect Global Alliance summarising how you meet the person specification. Applications without a covering letter will not be considered.
WeProtect Global Alliance is driven by a single mission: to protect children from the pervasive dangers of sexual exploitation and abuse online.
The client requests no contact from agencies or media sales.
Are you a strategic and decisive fundraising leader ready to use your skills and talents so that everyone can know Jesus through the Bible?
At Wycliffe Bible Translators, growth is accelerating, with individual giving up 36% and legacy pledgers doubling to 440 over the last three years. This means supporting more Bible translators, growing local churches, and transforming lives. Remarkably, more Bibles have been translated in the past 30 years than in the previous 2,000. Yet, 1 in 5 people worldwide remain underserved without God’s word in their language. We have ambitious plans to exponentially expand individual giving from £1.35m to £5.6m by 2032, built on strong foundations, team enthusiasm, and expert agency engagement.
As Director for Supporters, you will provide pivotal fundraising leadership to build long-term support through regular giving and legacies while valuing donors deeply. You will guide and empower a motivated team within a genuinely remote-first organisation, recognised in The Sunday Times Best Places to Work list. If you want your leadership to help us say ‘Yes!’ to supporting more Bible translators worldwide, we encourage you to apply.
- Salary: £70,000-75,000 + benefits
- Location: Home based or the option of a desk at our office in Oxford
- Terms of appointment: Full-time (37.5 hours per week). Permanent
- Closing date: Friday 21 August at 9am
- Interview date: Interviews will be held in Birmingham on Thursday 3 September
Key responsibilities:
-
Grow individual giving income exponentially from £1.35m to £5.6m by 2032, with a focus on regular giving
-
Pilot, test and scale fundraising products that meet donors needs
-
Achieve exceptional donor retention rates through shaping a culture of fundraising that puts the supporter at the heart
-
Lead and empower a talented team and collaborate closely with colleagues to deliver high performance
Benefits include:
- 33 days’ annual leave, including bank holidays
- Up to 5 days’ extra leave to serve on the Board of an external organisation
- Competitive contributory pension scheme
- Employer pension contributions up to 7.5%
- Fully employer-funded life assurance
- 24/7 employee assistance programme for emotional and practical support
- Family-friendly employer
- Monthly in-person team days in Oxfordshire or the Chilterns (expenses covered)
- Hot-desking facility at Oxford office
- Fully paid-for professional development opportunities.
It is an occupational requirement of this role that you have a clear, personal commitment to the beliefs set out in our Statement of Faith and Doctrinal Position Statement.
To apply, visit our careers site and complete the short online application, attaching your CV and a covering letter (no more than two pages) summarising why you’re applying, how you meet the person specification, and telling us about your personal Christian journey and church involvement.
A world where everyone can know Jesus through the Bible
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Every week, people who've fled war, violence and persecution find somewhere to feel safe again - with one of our therapists. We're recruiting self-employed sessional psychotherapists, counsellors and supervisors across Devon, Somerset and Bristol.
We believe everyone deserves the chance to rebuild their life after trauma. We provide free, long-term psychotherapy to refugees, people seeking asylum and people who've experienced trafficking, alongside training and supervision for people working with trauma across the South West. We're a warm, small team, built on the values of Compassion, Collaboration and Courage.
This job is for you if…
- You're a qualified psychotherapist or counsellor with a humanistic and/or integrative training, registered or accredited with a professional body (e.g. UKCP, BACP)
- You care about supporting refugees and people seeking asylum, and can commit to at least two years with us
- For supervisor roles: you also have additional training in supervision and experience working directly with this client group
We strongly encourage applications from therapists with lived experience of the asylum process, and from Global Majority and ethnically minoritised backgrounds. Don't meet every requirement? Apply anyway - we'd still love to hear from you.
What we offer
Free monthly group supervision, free use of our therapy rooms, ongoing CPD, and free onboarding and training covering trauma-informed practice, cross-cultural work, and working with interpreters.
Key details
Basis: Self-employed, minimum two-year commitment
Location: Plymouth or Exeter (Devon), Bridgwater, Taunton or Weston-super-Mare (Somerset), or Bristol
Hours: Minimum 2-3 hours per week, arranged directly with your clients
Pay: £35-£50 per session/hour depending on type (full breakdown in the job pack)
Before you apply
Please read the full Job Pack and our Impact Report (below) - they cover the organisation, team, role, responsibilities and pay in detail. We're also hosting an optional online information session on 27th July at 7pm. Registration details can be found in the downloadable Job Pack (below).
How to apply
Answer the screening questions and attach your work history and experience in whatever format is easiest - CV, LinkedIn Profile or use our template CV which is downloadable below.
You're welcome to apply by video, or voice note instead, please contact us arrange this - details in the Job Pack - or if you have any questions, including reasonable adjustments.
Timeline
Deadline: 17th August 9am · Outcome by: 25th August · Interviews: 1st & 3rd September (online) · Induction: 19th September (online) · Client work begins: 1st October
Please answer the screening questions and attach a CV. You don't need a polished CV for this - use whichever of these suits you best:
Your CV, if you have one up to date
Your LinkedIn / website profile
Our short background template (provided below) which covers the basics
We improve mental health in people fleeing torture, oppression and war and those who work with them.
The client requests no contact from agencies or media sales.
About the role:
A safe place to stay can be the first step. The right support to move forward is what turns it into lasting change.
Gray’s Inn Road is a 16-bed short-stay accommodation service supporting people with a recent history of rough sleeping to stabilise, rebuild confidence and move towards a home of their own. Working at the heart of Camden’s response to homelessness, the service aims to ensure that rough sleeping is rare, brief and non-recurrent, with most residents moving into suitable longer-term accommodation within three to six months.
As Resettlement Worker, you’ll take the lead on helping residents navigate that next step. You’ll build a clear picture of each person’s housing needs, strengths and aspirations, creating practical resettlement plans and identifying move-on options that are safe, realistic and sustainable. Working closely with Support Workers, you’ll help residents overcome barriers, prepare for independent living and feel confident about what comes next.
You’ll develop strong relationships with housing providers, landlords and partner agencies, opening up opportunities across social housing, supported housing and the private rented sector. You’ll bring persistence, creativity and a strong understanding of housing pathways to make sure people are not simply moved on, but supported into accommodation where they have the best possible chance of thriving.
At Single Homeless Project (SHP), we’re serious about investing in our people. You’ll have access to regular supervision, reflective practice and a wide range of learning and development opportunities to deepen your housing and support expertise, build new skills and shape the next step in your career. Whether you want to grow within resettlement, move into leadership or explore another area of our work, we’ll support you to keep learning and progressing.
About you:
- You understand housing and resettlement pathways and know how to find safe, affordable and sustainable move-on options, including within the private rented sector.
- You can build trust with people experiencing multiple disadvantage, recognising their strengths and motivating them to take meaningful steps towards independence.
- You’re confident completing thorough assessments and turning them into clear, achievable resettlement plans shaped around each person.
- You understand the practical side of sustaining a home, including housing management, benefits, budgeting, rent payments and tenancy responsibilities.
- You’re a determined and collaborative relationship-builder who can work effectively with landlords, housing providers, mental health services, substance use services and other partners to keep progress moving.
About us:
We’re London’s leading homelessness charity – and we get things done.
In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.
We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.
We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important info:
Closing date: Sunday 9th August at midnight
Interview date: Wednesday 19th August online via Microsoft Teams
Please note there will be a second stage interview in service for suitable candidates
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted or progressed.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
Community Action Nepal (CAN) was established 25 years ago by the world-renowned mountaineer Doug Scott CBE, to raise the living standards of remote mountain communities in Nepal. In this time CAN, working predominantly with our implementation partner in Nepal, has built 17 schools, 19 health posts and three Porter Rescue Shelters and delivered a wide range of livelihoods, agriculture and cultural programmes, improving the lives of many thousands of people in rural Nepal. The principles of CAN’s ethos are that projects should be sustainable in the long term, involve local communities in their management and delivery, and be sensitive to protecting indigenous cultures. Sadly, Doug died in 2020 but CAN Trustees and staff are committed to continuing his work in Nepal.
We are looking for an organised and proactive Office Administrator to provide full office administration to the charity. The position is part of a small team. The post holder will need to be self-reliant and work on their own initiative to co-ordinate all elements of the office administration of the charity, whilst working closely with the Operations Director, Fundraising Officer, Trustees and Patrons. The office administrator is often the first point of contact for donors and sponsors and therefore a confident telephone manner is essential and ability to respond to verbal and email enquiries; ability to delegate and refer enquiries to the relevant party eg Operations Director, Fundraising Officer, trustees, patrons. Responsible for the banking of donations, payments on-line and accurately recording information on the back-office systems including XERO for banking and being familiar with the functions and communications via a CRM for client relationship database. Responsible for communicating with the charity’s appointed accountant and the Charity Treasurer for general financial and banking queries. The role will include supporting the fundraiser with external events where necessary, particularly in Cumbria
Community Action Nepal is a UK based charity whose aim is to help some of the poorest people on the planet – the mountain people of Nepal.



The client requests no contact from agencies or media sales.
Rare Dementia Support (RDS) is a UCL-led collaborative service offering specialist social, emotional and practical support services for individuals living with, or affected by, a rare dementia diagnosis. Our vision is for all individuals with, at risk of, or supporting someone with one of these forms of dementia to have access to information, tailored support and guidance, and contact with others affected by similar conditions. RDS is provided by the UCL Dementia Research Centre (DRC) at the Queen Square Institute of Neurology and the National Hospital for Neurology and Neurosurgery - where the post is based - and partners, and funded by The National Brain Appeal.
You will contribute to the work of the Rare Dementia Support (RDS) direct support team providing advice via support calls and in-person at the new Rare Dementia Support Centre (RDSC) by supporting people living with atypical, inherited, and young onset dementias, their carers, their families, and their friends, and professionals and practitioners working to support them. This role includes the opportunity to shape and direct special projects related to the development of new support groups, professional training, or patient and public involvement/engagement (PPI/E), in line with the activities of RDS and the wider Dementia Research Centre. The post is not a research post, and would be suited to persons with an experienced background gained by working as Dementia Advisers within charity organisations.
The post is available immediately and funded by a donation from The National Brain Appeal until 31 March 2028 in the first instance.
The post is offered part-time at 21.9 hours per week (0.6 Full Time Equivalent). This role is eligible for hybrid working with a minimum of 67% of time on site.
If you need reasonable adjustments or a more accessible format to apply for this job online, or have any queries regarding the application process, please contact the Institute of Neurology HR Team (ion.hradmin at ucl.ac.uk).
Application deadline: 23:59, Thursday, 20 August 2026.
For a full job description please visit UCL's online recruitment portal (https://www.ucl.ac.uk/work-at-ucl/search-ucl-jobs) and search using vacancy reference B02-10620. To apply, please upload a current CV, complete the online application form, and use the supporting statement section or upload a cover letter to outline how you meet the essential and desirable criteria for the role. Please do not upload any additional attachments as these will not be considered by the selection panel.
You will have an Honours degree (or equivalent) in a relevant health-related discipline and experience delivering pre-, peri-, and post-diagnostic rare dementia support. Extensive and expert knowledge of atypical, inherited, and young onset dementias, and up to date knowledge of the range of support available to people living with rare dementia and their families, and relevant aspects of the health and social care systems in the UK is essential.
A demonstratable understanding of, and ability to, manage the needs of patients with degenerative conditions, including the use of specific support skills and strategies as appropriate is also a requirement. You will also have excellent interpersonal, organisational, and communication skills, with the ability to communicate highly sensitive information to cognitively impaired and/or psychologically vulnerable people and their carers, who may have significant barriers to understanding or acceptance.
Starting salary offered at UCL Grade 7 in the range £26,388.60 - £31,551.60 (i.e., 60% of £43,981 - £52,586) per annum, inclusive of London Allowance.
As well as the exciting opportunities this role presents, we also offer some great benefits; visit https://www.ucl.ac.uk/work-at-ucl/reward-and-benefits to find out more.
The Policy and Public Affairs team focuses on political engagement to help deliver against the Our Voice strategic priorities. With the Government having recently published a new Animal Welfare Strategy, we have a strong platform from which to try and influence change, especially in light of changing trends when it comes to attitudes towards pet ownership.
The Policy and Public Affairs team has a strong track record of delivering legislative change in recent years, and the Public Affairs Officer role has a key part to play in our day-to-day work of engaging and persuading political stakeholders.
The main responsibilities of the role are:
- Help deliver policy and legislative change for Battersea through effective engagement with relevant political stakeholders.
- Build and grow a network of parliamentary advocates for Battersea across the political parties.
- Help assess and demonstrate the impact of the team’s work, overseeing the team’s impact mapping project, and updating and maintaining reporting records.
- Improve co-ordination with other teams across Battersea to make advocacy work more efficient and effective
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year.
- Discounted gym memberships and cycle to work schemes.
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions - up to 10% employer contribution.
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans.
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. Greyscale copies of the recruitment pack are also available on request.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.
To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.
Closing date: 17th August 2026
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Interview date(s): Week Commencing 31st August 2026 (Online) - To Be Confirmed
For more information about the role, please download our Recruitment pack.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We have a fantastic opportunity to join St Christopher's fellowship as a Home Manager for our children’s home in South West London. You will lead and support a professional team of staff committed to transforming young lives and creating positive outcomes. You will be supported by Deputy Managers, Team Leaders as well as the rest of the team.
About Us
Our vision is for every child and young person to be safe, loved and happy, to achieve their potential and have a bright future.
St Christopher's is a leading charity for children and young people. We are proud of our history of providing fostering, children's homes and innovative leaving care services across the UK. We have a passionate commitment to our young people, placing them at the centre of everything we do. We provide positive life experiences for young people who are unable to sustain a placement in their parental or foster home.
We are an equal-opportunity employer keen to develop an inclusive workforce where people feel they belong. We hope to attract applications from under- represented groups, including people from different cultures, nationalities, socioeconomic backgrounds, ages, disabilities, religions, faith, sex, orientation, childcare responsibilities, and gender-diverse identities
About the Role
We have a passionate commitment to our young people, placing them at the centre of everything we do and as the Home Manager; you will be a key player in building and extending this commitment.
You will lead and support a team: Deputy Managers, Team Leaders and Residential Workers and all committed to transforming lives and creating positive outcomes.
In addition we have an in house team of Therapists providing support to staff and young people within the home.
St Christopher’s Academy
Our 'St Christopher’s Academy' ensures our staff is continually developing. We will support you to map out your career trajectory and help you achieve your professional ambitions. If you want to learn more about St Christopher’s Academy, please visit our website.
The successful candidate will have
- Level 3 Diploma in Residential Childcare and, be either working towards or has achieved the Level 5 Diploma in Leadership and Management for Residential Childcare.
- Prior experience in residential children’s homes, including at least a year with staff supervision and management responsibility.
- A passion for achieving the best possible outcomes for young people.
- Excellent leadership and staff management abilities.
- Exceptional communication and interpersonal skills.
- The ability to deliver at least ‘good’ in the home’s Ofsted inspection.
- Sound business awareness and a flair for promoting the service.
- Flexibility, drive and resilience.
This role will involve some shift work plus some on call duties in the evening and at weekends. Applicants will be subject to enhanced DBS (police) checks.
In return we offer:
- Competitive salary.
- A friendly working environment, a fun, open and honest culture.
- 25 days holiday rising to 27 days after 3 years’ service, plus Bank Holidays, pro-rata.
- Industry Leading training programme including Young People’s right and participation, CSE, empowerment, mental health, Social Pedagogy.
- Contributory pension scheme, Enhanced Maternity and Company Sick Scheme.
- UK Life Assurance (Death in service) to the value of 3 times your annual salary.
- BUPA Employee Assistance Programme, offering counselling, financial advice and legal support.
- Interest-free season ticket loan, cycle to work scheme, childcare vouchers.
- Bluelight card; discount shopping scheme at hundreds of retailers across the UK.
- Discretionary funded training programs.
- Employee Awards based on performance and length of service.
- Fantastic opportunities to develop your career through our newly launched “St Christopher’s Academy”
Recruitment Process
At St Christopher’s we are committed to the safeguarding of all children and young people in our care. During the recruitment process you will be expected to complete an online application form to ensure we capture essential information to meet legislation, best practice and vetting requirements.
Applicants will ideally already be on the DBS Update Service; if this is not the case St Christopher's will carry out a DBS (police) check prior to starting.
Your online application must include a supporting statement addressing the criteria stated in the Person Specification. CV’s will not be accepted.
For the full Job Description and Person Specification, please visit our website.
For assistance during the application process, please contact us via our website
This post has a minimum age restriction of 21 year for roles working directly with children and young people in our residential and supported accommodation Homes in line with the Equality Act ‘occupational requirement’.
It is illegal to apply for any role that involves working with children and young people under the age of 18, if you know you are barred from working with children.
All shortlisted candidates invited to interview will be asked to submit a Self-Declaration and Disclosure form which will need to be returned prior to an interview being booked.
We are a leading charity for children and young people, providing fostering, children's homes and leaving care services across the UK and Isle of Man



The client requests no contact from agencies or media sales.
OASIS PARENT AND CARER SUPPORT WORKER
HOURS: Full time, 40 hours per week (flexible hours), inclusive of breaks
Unsocial Working: Regular evening work will be expected, with occasional weekend hours.
CONTRACT: Fixed Term until June 2027
SALARY: £28,088 per annum (Grade E)
LOCATION: Greater Manchester
In April 2021 we launched the GM Navigators project to support young people impacted by youth violence. In response to feedback from parents and carers, the PACS project was set up in 2023 to assist Parents and Carers identifying their child as ‘at risk’. Since this the service has gone from strength to strength with Parents and Carers engaging from all 10 GM boroughs. We have securing funding to continue this project until 2027 with potential for further extensions.
Oasis is recruiting a PAC Support Worker to be part of the PAC Project.
As a PAC Support Worker you will;
· Support parent and carers that identify their child is “at risk” offering them advice and guidance, practical support and linking them in with services/groups that will provide them with a sustainable support network.
· Help parents and carers to develop projects to raise awareness of the issues they are facing, offering peer support and influence policy and system change.
· Be trained in Non-Violent Resistance (NVR) and other parenting approaches to support parents and carers to respond to their children’s needs, de-escalate situations and maintain good relationships within their home.
· Delivering our ‘Encounter’ Parenting Training (based on the principles of NVR) online and in-person to groups of parents and host online and in-person support groups for parents and carers.
· Be integral to the shaping and development of the PAC project utilizing the feedback of those you are working with to ensure the project is impactful and meeting parent’s and carers needs as a priority.
- Empower Parents and Carers that want to set up groups or run campaigns to raise awareness of issues they are facing. Managing resources to support them to turn their ambitions into reality.
We are passionate that communities should be central to local and national violence reduction strategies. If you share this passion and want to make a difference come and join our team.
Amongst other requirements, the successful post holder must have:
· A demonstratable relevant experience OR qualification in Youth & Community (JNC) or Social Work (QSW) or SEND
· Proven experience working with young people ‘at risk’.
· Reliability, with a flexible approach to changes and able to work unsocial hours
As part of the package, Oasis offers:
- A pension scheme, currently offering 7% employer contribution
- A generous holiday allowance and training opportunities
- A supportive, friendly work environment, with flexible working arrangements
If you want an informal chat about this role, then please get in touch with via the Oasis Charity website.
To apply, please send your CV and a Supporting Statement (no more than two A4 pages).
Please expand on your CV to tell us about relevant skills, experience and qualification you have, that relate to the job description and person specification
We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups. If you require any assistance to overcome potential barriers, please let us know.
Completed applications should be returned by 9am Monday 10th August 2026.
Interviews will take place on week commencing 24th August 2026.
Oasis is a multi-national charity supporting young people and their families. Our vision is for building healthy communities: places where everyone is included, making a contribution and reaching their full potential.
Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos. We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.
The successful candidates must have the right to work in the UK. Oasis cannot assist with sponsorship or visas.
Oasis supports Equal Opportunities. Registered Charity No. 1163889
Please expand on your CV to tell us about relevant skills, experience and qualification you have, that relate to the job description and person specification.
The client requests no contact from agencies or media sales.
CLOSING DATE 23 AUGUST 2026 - INTERVIEW DATE 02 SEPTEMBER 2026
(Salary Band D2 - In line with SUBU’s pay framework, new employees are appointed at the lower end of the salary band).
Purpose of Role
This position entails offering advice and support on an individual basis through email, phone, or in-person meetings. You will maintain thorough records of all student interactions by effectively utilizing the case management system. Additionally, you will collaborate with other departments within SUBU to design, implement, and execute campaigns and events aimed at raising awareness of the
current issues impacting BU students.
To provide accurate and comprehensive advice, guidance, and representation to Bournemouth University Students on a range of issues including academic, housing and financial matters in accordance with BU and SUBU policies and relevant legislation. And supporting students through personal circumstances such as suicide, sexual misconduct, abuse, harassment, violence, racism and discrimination. To maintain an excellent level of understanding of BU’s policies and procedures to ensure high quality advice and support is given to students. This role also supports students to prepare for and attend formal meetings relating to the continuance of students’ academic studies, for example Academic Offence Panels and Fitness to Practice Panels. We aim to empower students by advising them and giving them the information to make informed decisions. The post holder will maintain an excellent level of understanding of BU’s policies and procedures to ensure high quality advice and support is given to students.
Key Tasks
- Advice and Guidance Duties: directly helping clients as a key objective, providing accurate advice, support and signposting or referrals as appropriate. Supporting students to prepare for and attend various BU panels. Maintain knowledge and understanding of policies, issues and legislation relating to advice for clients. Staff must have access to relevant legal material and keep up to date with the law in adherence with the Advice Quality Standard.
- Support/Mentoring Duties: Work as part of a team, support other team members when they require case support to ensure the best outcomes for the students. Supporting students to prepare for and attend various meetings & panels.
- Advocacy: attending Academic Offence Panels, Fitness to Practice Panels, University Panels, Support to Study meetings with the student, monitoring and challenging the panel where the meeting or process has not followed procedure as defined by policy, and to advocate for the student in the meeting where required. Also attending additional meetings with students where additional support and guidance is required.
- Welfare support: assisting students when in crisis, using professional judgement and policies/ procedures to inform the approach taken with each individual, which may involve creating a crisis plan. Administration Duties: Maintain clear, timely and accurate case records.
- Communication Duties: between clients, team, SUBU staff and Officers, University staff, other external contacts and use of social media.
- Organisational Duties: organising client meetings, prompting staff and students for input into various matters, supporting the day-to-day operational function of the department. Manage and prioritise own case load, effectively managing time and systems to record cases, monitor deadlines, carry out research and respond to clients with the information they require within an appropriate timeframe.
- Data Duties: maintain and manage various client record and information systems.
- Compliance Duties: Supporting the delivery of operational plans, policy, and departmental objectives, ensuring that services operate within their legislative responsibilities Maintain confidentiality in line with the SUBU Advice policy, and principals of the Advice Quality Standard framework.
- Reviewing & Evaluation Duties: participate in SUBU strategic planning and development sessions, ensuring all areas of engagement to reflect SUBU.
- Networking Duties: Develop and maintain effective working relationships Maintain strong relationships and partnerships with the University, Wellbeing organisations, Local organisation, and other relevant organisations such as Advice UK, Citizens Advice Bureau, Shelter.
- Key Union Events Duties: Supporting SUBU when asked to assist with the organisation and administration of the larger Union events such as Freshers, Summer Ball, Open Days May require weekend working during peak union events.
- Professional Development - Attend regular training to develop knowledge, skills
and expertise.
General for all staff
- Key Union events duties: proactively to assist with the organisation and administration of Union events such as Fresher’s Fair and the Summer Ball.
- Staff must always adopt and endorse the company’s strategy and values as well as all supporting policies, across all aspects of the role.
- Participate in training, meetings or conferences considered relevant to their job with agreed Personal Development plan.
- Carry out your duties with full regard to the rules, policies and procedures and conditions of service contained in the staff handbook.
- Abide by the Organisation’s policies and procedures.
- Adhere to all health and safety legislation.
- SUBU is committed to promoting, educating, and taking direct action on environmental sustainability. All SUBU employees are expected to integrate environmental sustainability values and action into their role where feasible.
- To undertake any other task that is deemed reasonable within your skill set.
Person Specification
- Excellent communication and listening skills.
- Ability to contribute to a positive team working culture and motivate others especially in times of high demand and critical delivery.
- Experience of providing advice and representation in one or more of the areas covered by the Students' Union's Advice Service, including using a Customer Relationship Management (CRM) system.
- Flexible; responsive to changing demands.
- Excellent attention to detail & ability to provide accurate information.
- Professionalism and discretion.
- Balanced judgement when considering courses of action.
- Understanding of diplomacy and neutrality.
- Positive attitude towards problem-solving.
- Awareness of the issues involved in working in a confidential environment and of the need to maintain professional boundaries and use appropriate referrals in advice work.
- Resilient temperament with the ability to hold sensitive and difficult conversations with people in a distressed or acutely affected state.
- Patience and empathy.
- Commitment to excellent customer service.
- Knowledge of the application of the Advice Quality Standards.
The client requests no contact from agencies or media sales.


