Operations manager jobs

About Lloyds Bank Foundation 

Lloyds Bank Foundation for England and Wales is an independent charitable foundation, backed by Lloyds Banking Group and the people within it. We want everyone to be in a good place - personally, in a home that’s a good place to live, and in a community that’s a good place to belong. 

We play our role by connecting and catalysing community-led change, providing the money, time, tools and connections that build organisations’ capacity and capability, to make people’s lives better and their communities stronger. 

We back people and communities across England and Wales, to make that happen, because when you back brilliant people, brilliant things happen. Our communities are full of ambitious, energetic and determined people stepping up to make their neighbours’ lives better and their communities grow stronger. Day in, day out. 

About the Role

As Community Impact Manager, you'll:

• Be at the heart of our community-led approach, building trusted relationships, strengthening organisations and helping communities access the support and opportunities they need to thrive.
• Work closely with charities, community organisations, local partners and stakeholders to support community-led change. Building strong local relationships, you'll help organisations grow stronger, connect people and resources, and identify opportunities that lead to meaningful outcomes for communities.
• Manage a portfolio of funded organisations, broker partnerships, gather local insight and ensure community voices help shape our programmes and investment. Acting as a trusted representative of the Foundation, you'll bring people together across sectors, unlock opportunities for collaboration and help ensure our funding delivers real and lasting impact.

About You

We're looking for a relationship-builder who is passionate about communities and committed to creating positive social change. You will have experience working alongside communities, charities or community-focused organisations, helping them build confidence, capability and long-term resilience.

You'll be skilled at building partnerships, bringing people together and influencing a wide range of stakeholders. Comfortable working independently, you'll be proactive, organised and able to navigate complex environments with confidence and sound judgement.

Most importantly, you'll share our commitment to equity, inclusion and community-led approaches, with the ability to listen, build trust and turn ideas into meaningful action and outcomes.

How to Apply 

Please click ‘Redirect to Recruiter' to be redirected to our careers site, where you can download the Candidate Information Pack and find details of how to apply. 

Our Commitment to Diversity, Equity and Inclusion 

We hold Disability Confident Employer status (Level 2) and are working towards full status by 2027. This means that if you're a disabled applicant and your CV and application answers clearly demonstrate that you meet the essential criteria for the role, we will invite you to interview. 

More broadly, we are committed to building a diverse team that reflects the communities and people we work with. We believe that diversity of background, experience and perspective makes us stronger and helps us make better decisions. We actively welcome applications from people who are under-represented in the charity sector, including people from Black, Asian and minoritised ethnic communities, disabled people, and those with experience of the issues our funded charities work to address. 

Key Dates 

Optional Q & A: Monday 7 September 2026, 15:00 – 16:00

Closing Date: Monday 14 September 2026, 09:00 

First Interviews: Tuesday 22 September 2026 (online)

Second Interviews:  Wednesday 30 September 2026 (in person)

#Community Impact Manager #Community Engagement #Community Development #Community Partnerships #Stakeholder Engagement #Relationship Management #Commmunity Social Impact #Community Led Change #Community Grant Making

The Net Zero Carbon (NZC) Fundraising Administrator will play a vital role in supporting the effective running of the NZC Fundraising team and excellent delivery of the varied portfolio of grants to parishes and dioceses that the NZC Fundraising team offers - principally supporting the Give to Go Green matched funding grant for parishes, and also providing administration for the Regional Fundraising Officer, Accelerator Fund and Community Energy Pilot grants.
The postholder will be the first point of contact for applicants and grantees, provide excellent administrative support for grant making, and personalised customer service for successful Give to Go Green parishes for their matched fundraising campaigns.

They will also support the wider NZC Fundraising team across events, training and resources. The role will report to the Head of Net Zero Carbon Fundraising and maintain strong lines of communication with the Give to Go Green Project Manager and other Net Zero Carbon Fundraising team members in order to develop, support, and maintain robust administrative and operations processes across all the team's work streams.

This is a fixed-term role until 31 December 2028 and is anticipated to continue beyond this date, subject to funding being secured. Internal interviews will be held on 7th September; the external interview date is TBC.

The Biochemical Society promotes the future of molecular biosciences, facilitating the sharing of expertise, supporting the advancement of biochemistry and molecular biology, and raising the awareness of their importance in addressing societal grand challenges.

We are seeking a Governance and EDI Officer, on an 12-month Fixed Term Contract, to support the Governance and EDI team.

The Governance and EDI Officer will work closely with Trustees, the Senior Leadership Team, and other key stakeholders (both internal and external) to help deliver the calendar of governance committee, board and panel meetings ensuring adherence to pre-defined service standards and ensuring that all discussions, decisions and follow-on actions are recorded, communicated and actioned as appropriate, alongside supporting team members with EDI initiatives, including the Society’s EDI Community, the 2026 online EDI Symposium, Society involvement in the 2027 Minoritised Life Scientists Future Forum and organisational mentoring schemes.

The post-holder will support with administration and management for various Committees by compiling and preparing agendas and associated papers before each meeting, preparing Chair Notes and producing accurate minutes of meeting within the agreed timelines. You will also act as a liaison between the Society/PPL and Committee members on practical and logistical matters, such as supporting with expenses, as required.

The role will provide administrative support for the Nominations process and success planning, including Committee Chair, Trustee and Director inductions, along with drafting and reviewing policy documents and terms of reference. In addition, providing support on EDI initiatives with the wider team on the EDI Toolkit management.

Suitable candidates will have experience in Committee work, with excellent verbal and written communication skills and the ability to build and maintain positive relationships with a variety of stakeholders. The successful candidate will also be able to present information in a concise report format, with strong attention to detail, while being able to work flexibly to manage competing demands as required.

For more information about the organisation, please visit our website.

Here is some information on our Benefits package.

Closing date: 11th September 2026

Only shortlisted candidates will be contacted.

Please note that this role is home-based and as such interviews will be virtual.

“We are interested in every candidate who is eligible to work in the United Kingdom. However, we are not able to sponsor visas.”

Please send a CV and covering letter. It is important that you DO NOT include your Personal Information i.e. name and contact details in your CV or Cover Letter. This is because the Society is committed to promoting a diverse and inclusive community - a place where we can all be ourselves and succeed on merit. We offer a range of family friendly, inclusive employment policies to support staff from different backgrounds.

The Society takes the security of your data seriously. It has internal policies and controls in place to ensure that your data is not lost, accidentally destroyed, misused or disclosed, and is not accessed except by our employees in the proper performance of their duties.

Please note that due to limited resources it is not possible for the Society to acknowledge receipt of applications. If you do not hear from us within two weeks of the closing date, please assume that your application has been unsuccessful on this occasion.

Prospectus is delighted to be working with our client to help them recruit for an Senior Events Manager (Maternity Cover). Our client is the national charity here for soldiers, past and present, and their families for life.Last year we supported over 75,000 soldiers, veterans and their families through this work including by funding 86 charities, from Combat Stress and Walking with the Wounded to smaller local organisations.

This is a 9-month part-time maternity cover contract, requiring 21 hours of work per week. The pro-rated salary for this role is £28,005 per annum. The postholder is expected to work from their offices in Victoria a minimum of 3 days every 2 weeks.

The postholder will coordinate the delivery of event plans across the fundraising products and London Marathon income stream on a pan-Charity basis, meeting strict deadlines and budget requirements to achieve efficiency and productivity from the income stream. You will be working in collaboration with the Assistant Director of Operations and the Assistant Director of Central Events and High Value Relationships.

The ideal candidate will be an experienced and proven event manager, adept at synchronising activity, managing and allocating resources, and delivering expected outcomes to time, budget, and specification. They are looking for someone with excellent written and oral communication skills.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Ariha Semontee at Prospectus. 

If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you. 

In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon. 

The Diocese of Chester is seeking to recruit a Flourish Co-ordinator who will oversee the next phase of this exciting project.

The successful candidate will have demonstrable experience of working with children and young people, together with an appreciation of the missional task facing the church, particularly in regard to engaging missionally with a more diverse demographic.

This is a part-time position for 2 days (14 hours) per week.  The role offers hybrid working that includes working from Church House at Daresbury Park, Warrington, and travel around the Diocese.

For informal conversation, contact Rev Peter Froggatt, Director of Outreach - contact details in the attached documents or via the apply/redirect to recruiter button. 

The job description, person specification and application form can be downloaded from the Diocesan website: please see website address in the attached documents or via the apply/redirect to recruiter button.

Completed application forms should be returned by email - contact details in the attached documents or via the apply/redirect to recruiter button. 

Closing date: 13th September 2026

Interviews: 23rd September 2026

The Diocese of Chester is fully committed to safeguarding and promoting the welfare of children, young people and vulnerable adults.

An Enhanced DBS Disclosure will be required for the successful candidate.

An Occupational Requirement exists for the postholder to be a practising Christian, in accordance with the Equality Act, 2010.

Applications from all under-represented groups are particularly welcomed.

Job Title: People Coordinator
Salary: £30,000 per annum
Hours: Full-time, 37.5 hours per week, Monday to Friday 9:30am – 5:30pm
Contract Type: Permanent
Location: Liverpool (Hybrid, 2/3 days working from home)
Reports to: People Manager

THE CHARITY
Suicide is the leading cause of death of men under 35 and three quarters of those who die by suicide are men. James’ Place exists to save the lives of men in suicidal crisis through delivering clinical services. We are a charity currently offering free, life-saving therapy to suicidal men at our centres in Liverpool, London, Newcastle and Birmingham.

James’ Place was set up by Clare Milford Haven and Nick Wentworth-Stanley after their twenty-one-year-old son, James, died by suicide ten days after a minor operation. James had no history of mental illness or depression and had sought urgent help for anxiety and suicidal thoughts but didn’t find it.

James' Place was set up to make the experience of finding help as easy as possible. We offer men who are experiencing a suicidal crisis a brief, intensive, therapeutic intervention in a safe environment. Men who walk through the door at James’ Place will be in a space where they feel valued and respected. We provide a calm and peaceful environment both inside the centres and in our outside spaces, accessible to men who visit us as well as their friends and families. We have so far treated over 5,100 men who might otherwise have been unable to access the support they desperately need.

THE OPPORTUNITY
We are excited to offer a new opportunity to join a growing charity as a People Coordinator in our expanding Finance and Resources Directorate. As a People Coordinator, you will work closely with the People Manager and wider team to place our people, culture and values at the core of James’ Place, acting as a trusted and compassionate first point of contact for staff and managers.

You will provide advice and administrative support that enables fair, consistent and legally compliant HR practices, whilst ensuring every interaction is handled with sensitivity, professionalism and respect. From maintaining accurate records and supporting employee relations to coordinating recruitment, onboarding and training, your work will help create a seamless and supportive employee experience grounded in integrity, collaboration and care.

Beyond process, this role is central to fostering an inclusive, people-first culture where wellbeing, engagement and development are prioritised. You will contribute to meaningful charity-wide diversity, equity, inclusion and belonging (DEIB) initiatives, support managers to build capability, and help ensure colleagues feel valued and empowered to deliver life-changing outcomes for men in suicidal crisis.

KEY RESPONSIBILITIES
HR Advice and Administration

• Act as a first point of contact for managers and staff, providing general HR advice and guidance
• Manage a central HR email inbox, responding to both internal and external queries in a timely, professional and sensitive manner, always maintaining privacy and confidentiality
• Preparation of letters, contracts, job offers, and other HR administration, with oversight from the People Manager
• Collaborate with the Finance Team to ensure variations in contracts and payroll changes are communicated effectively
• Maintain accurate employee records and HR documentation using our HR portal, monitoring staff professional registrations, certifications, and training requirements
• Ensure compliance with employment legislation, regulations and statutory requirements, promoting fair and ethical workplace practices
• Monitor general HR trends, identify patterns and produce reports as required

Employee Relations (ER)

• Provide ER support, advice and guidance to managers
• Escalate unresolved or complex ER queries to the People Manager as appropriate
• Monitor ER trends, identify patterns and produce reports for the People Manager and senior leaders as required
• Conduct ER case administration including meeting coordination, minute-taking, and producing reports

Employee Lifecycle

• Coordinate recruitment and onboarding processes, including pre-employment checks, including references, DBS checks, right-to-work verification, and professional registrations
• Act as a superuser for our Applicant Tracking System (ATS) to coordinate recruitment and selection processes
• Coordinate the leavers process including issuing acknowledgements and letters, arranging exit interviews and other exiting administration duties

Learning, Development and Training

• Maintain training records, tracking completion, certification, and expirations
• Ensure mandatory training is assigned during the onboarding process, completed and recorded, extracting regular reports for managers
• Support managers in training coordination including scheduling, managing attendance, supporting evaluation and reporting on impact

People, Culture and Values

• Contribute to an inclusive, people-first culture, strengthening diversity, equity, inclusion and belonging (DEIB) initiatives, development pathways and wellbeing so that our people can deliver the best outcomes for men in suicidal crisis
• Support employee engagement, wellbeing initiatives and other HR projects, in collaboration with the People Manager, and report on their results
• Demonstrate commitment to the James' Place values of Focus, Bravery, Compassion, Professionalism, Collaboration, Respect and Hope through all aspects of work.

PERSON SPECIFICATION
This role is ideal for an individual with generalist HR experience, an understanding of HR policies, procedures, and employment law, and a genuine passion for supporting others. You will have excellent communication, organisation and conflict-resolution skills with the ability to manage competing priorities and work both independently and collaboratively.

You will demonstrate a genuine commitment to creating a positive, inclusive employee experience, embody the James’ Place values in all that you do, and actively promote diversity, equity, inclusion and belonging.

The ideal candidate will be detail-oriented, confident in handling sensitive information, and capable of extracting and reporting on data to support informed decision-making, with strong IT proficiency across workplace systems.

Essential
Qualifications and Memberships

• CIPD Level 3 / Foundation Qualification or equivalent

Knowledge, Skills and Experience

• Experience of working in a generalist HR (or related) role
• Knowledge of HR policies, procedures, and employment legislation
• Excellent interpersonal, communication and conflict-resolution skills
• Excellent organisational, administrative and attention to details skills
• Ability to covey information clearly and effectively, both verbally and in writing
• Ability to manage time effectively, prioritise workload and meet deadlines
• Ability to record, capture and interpret data to inform evidence-based decision making
• Ability to maintain confidentiality and handle sensitive information with discretion
• Strong IT skills with the ability to learn new systems quickly and efficiently
• Competency with current office technology including MS Teams, Microsoft 365 applications, and emails and calendars
• Ability to work independently and as part of a team

Values

• Genuine passion for creating a positive, supportive and inclusive employee experience
• Ability to engage and act in accordance with organisational values and professional behaviours
• Ability to promote diversity, equity, inclusion and belonging
• Ability to work collaboratively with others
• Ability to be transparent, honest and show discretion when needed

Desirable

• Experience of working in the third sector, therapeutic environments or health-based settings
• Understanding of, and interest in, mental health and suicide prevention

WE OFFER

• A 7% employer contributory pension scheme
• Family friendly policies
• Death in service insurance scheme
• 25 days plus bank holidays leave entitlement (FTE), including enhanced holiday allowance with incremental rises after qualifying period

APPLICATION PROCESS
How to Apply
To apply, please use the online application system to submit your CV detailing your experience, roles and responsibilities, and answer the three competency-based questions. We recommend for you to use the STAR (Situation, Task, Action, Result) method as a way of clearly and concisely outlining your skills, knowledge and experience.

Here at James' Place, we want you to feel comfortable in sharing your authentic selves and personal experiences, so we ask that you do not submit an application that has been formulated by AI. You may wish to use AI to support with structural aspects such as grammar and formatting, however your application must reflect your own genuine experiences, critical thinking and creativity.

Key Dates
Closing date for applications: Friday 28th August, 9am
Interviews are expected to be held Tuesday 8th September.

Next Steps
If your application is shortlisted, we will contact you by email following the closing date to invite you to an in-person interview with up to three members of the James’ Place team. You will be able to choose a convenient interview slot using our self-service scheduling system.

The interview will be competency-based, giving you the opportunity to demonstrate your skills, knowledge, and experience in relation to the role requirements outlined in the person specification.

If your application is not shortlisted, we will contact you by email within two weeks of the closing date to let you know the outcome of your application. We encourage you to register for future job alerts here, so we can keep you informed about other opportunities at James’ Place that may be of interest to you.

Support
If you have any queries or experience challenges with the application process, please email [email protected].

James’ Place is committed to promoting a diverse and inclusive community. Our aim is that no job applicant, temporary worker or employee receives less favourable treatment on the grounds of age, disability, gender and transgender status, race and ethnicity, religion and belief (including no belief), marriage or civil partnership status or sexual orientation.

If you have a disability or health conditions which means you'd benefit from any adjustments to the interview process to help you perform at your best, please do let us know in advance.

Any job offers made are subject to the receipt of two relevant satisfactory employment references. We expect this to include one from your most recent or current employer. Any job offers made are also subject to a satisfactory DBS check and a Right to Work in the UK check.

REF-230164

Join BrainWaves at an exciting stage of growth and help build the sustainable income behind our ambitious plans to improve young people’s mental health.

This is a rare opportunity for a proactive fundraiser to take real ownership of a growing fundraising programme, working with experienced specialists while broadening your expertise across trusts, major donors, corporate partnerships and individual giving.

About BrainWaves Research

BrainWaves Research is a charity working to improve young people’s mental health and wellbeing through research, education and collaboration.

We bring together scientists, educators, schools and young people to build a stronger understanding of adolescent mental health and translate evidence into practical support. Our work combines a major longitudinal research study with evidence-based educational resources for schools.

BrainWaves is a long-term collaboration involving the University of Oxford, Swansea University and The Day News & Media. We are entering an exciting stage of growth and are looking for a proactive and versatile Fundraising Manager to help secure the sustainable income needed to achieve our ambitions.

The opportunity

You will lead the day-to-day delivery of fundraising across trusts and foundations, major donors, corporate partnerships and individual giving, developing new opportunities as well as managing and growing existing relationships.

The role may particularly suit someone with strong experience in one area – most likely trusts and foundations or high-value giving – who is ready to broaden their expertise across a mixed portfolio.

You will work particularly closely with our fractional Fundraising Director, who will provide strategic direction and support, as well as experienced specialists in major gifts and events, senior volunteers and colleagues across BrainWaves.

This is a hands-on role with significant autonomy. We are looking for someone proactive, ambitious and organised who enjoys turning strategy into action, building relationships, improving systems and hitting targets. Above all, you will be passionate about our mission to improve young people’s mental health.

Key responsibilities

Fundraising and income growth

• Work with the Fundraising Director and COO to deliver BrainWaves’ fundraising strategy and annual income plan.

• Manage and grow a pipeline across trusts and foundations, major donors, corporates and individual giving.

• Research and develop new prospects, partnerships and sustainable income opportunities.

• Prepare compelling cases for support, grant applications, proposals, presentations and donor communications.

• Take ownership of agreed income targets, deadlines and activity plans, monitoring performance and forecasting income.

• Manage funder and supporter relationships from initial approach through to reporting and stewardship.

Major donors, corporates and supporters

• Work with the Fundraising Director, trustees, senior volunteers and specialist advisers to identify, cultivate and steward high-value prospects.

• Build relationships with companies whose values and interests align with BrainWaves and develop appropriate partnership opportunities.

• Help develop our individual-giving programme, including appeals, regular giving and supporter journeys.

• Manage and improve our use of JustGiving and other digital fundraising platforms.

• Support donor and cultivation events, including prospect identification, communications and follow-up.

CRM, data and fundraising operations

• Take day-to-day ownership of BrainWaves’ CRM, ensuring supporter, prospect, donation and relationship records are accurate and up to date.

• Improve how the CRM is used for pipeline management, reporting, segmentation, stewardship and task management.

• Establish clear and consistent processes for recording and using fundraising information.

• Produce regular pipeline, income and forecasting reports and use data to identify opportunities, gaps and risks.

• Ensure information from JustGiving and other platforms is captured and followed up appropriately.

• Maintain high standards of data protection, fundraising compliance and data quality.

Collaborative working

• Work closely with the Fundraising Director and experienced freelance specialists in fundraising strategy, major gifts and events.

• Collaborate with colleagues across communications, research and operations to develop strong fundraising propositions and materials.

• Support trustees and senior volunteers in their fundraising activity.

• Attend occasional meetings and events, primarily in Oxford and London.

About you

You will be a confident and proactive fundraiser with strong experience in at least one income stream and an appetite to broaden your expertise.

You will be a persuasive communicator and excellent relationship builder, comfortable managing multiple prospects, deadlines and priorities. You will enjoy working in a small, evolving organisation where initiative is valued and will be effective working independently from home while staying closely connected to the wider team.

Most importantly, you will be motivated by ambitious targets and genuinely excited by BrainWaves’ mission.

Essential experience and skills

• Experience of securing income within a charity, university, research institution or other purpose-led organisation.

• Strong experience in at least one fundraising stream, such as trusts and foundations, major donors, corporates or individual giving.

• Evidence of meeting fundraising targets or contributing significantly to income growth.

• Experience of managing prospects from research and qualification through to solicitation and stewardship.

• Excellent written skills, including producing persuasive applications, proposals and donor communications.

• Strong relationship-building and stakeholder-management skills.

• Ability to understand complex information and turn it into a clear and compelling case for support.

• Experience of using a fundraising CRM to manage pipelines, records and reporting.

• Excellent organisation, with the ability to manage multiple priorities and deadlines.

• A proactive, resourceful and collaborative approach.

• A genuine commitment to BrainWaves’ purpose.

Desirable experience

• Experience across more than one fundraising income stream.

• Trusts and foundations and/or major donor fundraising experience.

• Experience of corporate partnerships.

• Experience of using and improving a CRM, particularly Beacon or a similar system.

• Experience of JustGiving or similar digital fundraising platforms.

• Experience of fundraising for mental health, young people, education, science, health or research.

• Knowledge of fundraising regulation and data protection.

• Experience of donor cultivation or fundraising events.

What we offer

• The opportunity to shape and grow fundraising within an ambitious charity.

• Close working with an experienced Fundraising Director and senior fundraising specialists.

• Significant autonomy and the opportunity to broaden your fundraising experience.

• Meaningful work supporting research and education focused on adolescent mental health.

• A flexible, predominantly home-based role.

• 25 days’ annual leave pro rata.

• Auto-enrolment into our pension scheme after successful completion of a three-month probation period.

• Reasonable travel expenses for required meetings and events.

Bible Society believes the Bible is God’s gift for God’s world. We share it because we believe it changes lives for good. We want Christians to be confident in the Bible’s truthfulness and reliability, and we want to change how people talk about it in wider society and invite them to see it as a source of wisdom and joy.

We are seeking a passionate, strategic and relational individual to join our team as we expand our work with generous supporters. In this role, you will lead our engagement with mid-level donors – strengthening retention, increasing income and re-engaging supporters through tailored communications, bespoke resources and opportunities for uplift. You will play a vital role in optimising funding from both established and new supporters, ensuring alignment with Bible Society’s mission priorities.

Alongside this, you will build and nurture key relationships through the management of a portfolio of current and prospective major donors, delivering significant levels of income against agreed targets. You will help donors fulfil their philanthropic ministry by connecting their generosity with the mission of Bible Society.

An enhanced DBS check will be required for this role. 

If this sounds like you and you have the legal right to work and remain in the UK, we’d love to hear from you. Please provide your CV and a 250-word statement that sets out why you’re the best person for this position.

For the purposes of your cover letter, we ask that you do not use AI-generated content. We would like to hear your own thoughts, experiences, and motivations in your own words. 

Bible Society is proud to be an Equal Opportunity Employer. We value diversity and aspire to reflect this in our workforce. We welcome applications from people representing all sections of the community.

Closing date: Sunday 6 September 2026

Interview date: First round interview date: Monday 14 September 2026 (online)

Second-round interview date: Monday 21 September 2026 (Swindon)

Our charity is happy to consider a broad range of applicants for this post. The role was originally designed as a developmental opportunity to work alongside a senior Finance Consultant, who will offer training and support in delivering management accounts - with opportunity for growth in the role after 12 months. However, if you are an experienced finance professional looking for part-time work, we would also be keen to hear from you.
 

1. ABOUT UNITED BY 2022 CHARITY

United By 2022 Charity is the official legacy of the Birmingham 2022 Commonwealth Games. We’re proud champions of the West Midlands, working with communities, volunteers, young people, and employers to create opportunities, inspire pride, and tackle social challenges. With an exciting future ahead, we’re at the heart of making the region more connected, inclusive, and united.

2. JOB PURPOSE

The Finance Officer will play a key role in administering the Charity’s financial operations, and supporting the leadership team in delivering sustainable growth, and ensuring compliance with statutory requirements. This role delivers hands-on financial management, and payroll oversight.

3. KEY RESPONSIBILITIES AND ACCOUNTABILITIES

Key responsibilities include:

Financial Operations & Reporting

· Process day-to-day financial operations via Xero, ensuring accurate and timely recording of transactions.

· Administer the sales ledgers, working with other managers, to raise timely invoices and credit notes.

· Maintain strong working relationships with debtors to ensure prompt payment of invoices.

· Administer the purchase ledgers, supporting other managers, ensuring accurate accounting of invoices/other expenses. Oversee purchase order process. Maintain strong working relationships with key suppliers and internal customers.

· Maintain regulatory and professional compliance.

· Maintain robust internal controls, policies, and procedures.

· Provide administrative support to the month and year end accounts

· Support auditors with supplying documentation and administrative queries

· Produce weekly cashflow forecast.

Budgeting & Strategic Support

· Support with the preparation of annual budgeting and reforecasting processes.

· Provide financial insight and advice to the management team to inform decision-making.

· Support funding applications and grant reporting with accurate financial data.

Payroll & People Support

· Manage relationship with external payroll provider

· Prepare monthly payroll, pensions, and staff expenses for external Payroll provider, ensuring compliance with employment legislation. Staff team of 11 at present.

· Liaise with HR and external providers to ensure accurate and timely processing.

· Process PAYE, NI, and pension for timely submissions.

Systems & Process Development

· Operate finance systems (e.g., accounting software, payroll systems via BrightPay) and implement improvements.

· Ensure financial data is accurate, up-to-date, and secure.

· Streamline processes to improve efficiency and transparency.

· Support Governance & Compliance

· Help with the preparation of reports for the Finance & Audit Committee and Board of Trustees.

· Ensure adherence to charity finance regulations, SORP, and best practice.

· Act as the first point of contact for external auditors, bankers, and other stakeholders.

We are looking for an experienced and enthusiastic Events & Customer Experience Duty Manager to join our Events team at Enable! 

The Events & Customer Service Duty Manager is responsible for leading the delivery of an exceptional customer experience across Enable's venues, ensuring the smooth and effective operational delivery of events and day-to-day activities. The role will champion customer service excellence, leading front-of-house operations and ensuring every visitor receives a professional, welcoming and consistently high-quality experience.

 The role will lead front-of-house teams, coordinate operational activity, resolve customer issues and ensure that all customers, visitors, clients and stakeholders receive a consistently high standard of service.

Working as part of the operational management team, the Events & Customer Service Duty Manager will take responsibility for the successful delivery of events and venue operations on a day-to-day basis. The role will provide an opportunity to develop the customer experience and operational management.

About Us: 

Enable is a charity dedicated to improving people's wellbeing and strengthening local communities. We work with councils, charities and other local organisations to deliver health, leisure, community services and events that enrich people’s lives and strengthen our local community.

At Enable, we value our employees and our culture, focusing on embracing diversity and fostering an inclusive, flexible and fun environment for employees to perform at their best. On top of a competitive salary and flexible working environment, employees will also receive:

Benefits: 

• 30 days of annual leave (plus 8 bank holidays)
• Life Insurance
• Reward Schemes (RewardHub Membership, wellbeing budgets and cycle to work)
• A variety of social and wellbeing activities each month
• Mental Health & Wellbeing Perks (Monthly talks, Wellbeing Hour, etc)
• Gym Membership

Reports to: Facilities & Operations Manager

Based: Wandsworth 

Salary: £32,000 per annum

Contract: Permanent, Full Time

Work Arrangement: 40 hours per week, Office, Rota Based

DBS: Enhanced

Role Overview: 

The Events Team are a busy, creative, tight knit group of vibrant professionals who are looking for someone to join the team who pride themselves in 5 start customer service and going the extra mile for their clients. In the Events Team we celebrate creative problem solving, autonomy and integrity in our approach to work. 

Main Duties/Responsibilities:  

Customer Experience

• Deliver a consistently high standard of customer service across all customer touchpoints
• Act as a visible and approachable presence for customers, clients and visitors
• Proactively identify opportunities to improve the customer experience
• Respond to customer queries, feedback and complaints in a professional and timely manner
• Resolve issues effectively, escalating matters where appropriate
• Ensure customer feedback is captured and used to support service improvements
• Promote a positive, welcoming and inclusive environment for all customers and visitors

Event and Operational Delivery

• Take operational responsibility for the smooth delivery of events and activities during duty manager shifts, including build, live and break
• Ensure all operational areas are prepared and ready for customers and event attendees.
• Monitor customer flow, queues, facilities and overall customer experience
• Respond quickly and effectively to operational issues and unexpected situations
• Ensure agreed event plans, procedures and customer service standards are delivered
• Work closely with event organisers, contractors, suppliers and internal teams to support successful event delivery.
• Produce high-quality End of Day Reports, identifying trends, lessons learned and opportunities to improve operational process and the customer experience, making recommendations to management to support continuous improvement
• Carry out pre-event venue readiness inspections to ensure all customer-facing areas, equipment and facilities are presented to the highest standard prior to opening
• Ensure venues are reinstated to operational standards following each event, identifying any maintenance, cleaning or operational issues requiring follow up

Team Support

• Lead, motivate and support customer service and front-of-house teams during events and daily operations.
• Provide clear briefings and ensure staff understand their roles and responsibilities
• Monitor team performance and provide coaching and feedback
• Support the induction and training of new team members
• Promote a positive team culture focused on excellent customer service
• Address poor performance or conduct issues in line with company procedures, escalating where necessary.
• Develop, implement and maintain consistent customer service standards across all venues, events and front-of-house operations
• Lead and follow through on receiving customer feedback 
• Support commercial objectives through strong customer engagement and insight
• Lead by example, demonstrating professional and exceptional customer service standards at all times
• Foster a collaborative working environment, encouraging effective communication and teamwork across operational departments

Health, Safety & Compliance

• Ensure the event operates in accordance with relevant health and safety procedures
• Respond appropriately to incidents, emergencies and safeguarding concerns
• Complete and maintain accurate operational and incident records
• Ensure staff follow relevant policies, procedures and risk assessments
• Support the safe evacuation, invacuation, lockdown and other emergency procedures where required
• Report any hazards, incidents or operational concerns to the appropriate manager

Communication and Administration

• Maintain effective communication with colleagues, managers, customers and stakeholders
• Complete shift handovers and operational reports
• Record customer feedback, incidents and service issues accurately
• Support the monitoring of customer service performance and operational standards
• Contribute to team meetings, service reviews and continuous improvement activity

Skills and Experience:  

Essential

• Experience working in a customer-facing operational environment
• Experience delivering a high standard of customer service
• Experience supervising, leading or supporting a team
• Excellent communication and interpersonal skills
• Ability to remain calm and professional under pressure
• Strong problem-solving and decision-making skills
• Ability to work flexibly, including evenings, weekends and event days
• Good organisational and administrative skills
• Full UK driving License

Desirable

• Experience working in events, hospitality or similar operational environment
• Experience handling customer complaints and challenging situations
• Experience working in a busy venue or high-volume customer environment
• Experience supporting staff training and development
• Experience with customer feedback systems or performance monitoring

Key Competencies

• Customer-focused
• Operationally effective
• A confident communicator
• Calm under pressure
• Solution-focused
• A positive team leader
• Organised and proactive

This is an exciting opportunity to be a part of a company that positively impacts the community around them! If you are someone that is motivated by a desire to enrich the lives of others and make a genuine difference, then please Apply Now and follow the prompts. 

Enable is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. To find out more on our approach to Equality, Diversity and Inclusion, please visit our website. 

We are excited to announce an opportunity for a highly motivated and compassionate individual with experience in the wellness, addiction recovery and/or mental health sector to join our small but passionate team as a Community Coordinator. 

Full-Time (30-37.5hrs available) | Salary Scale £24,784 - £28,734pa| Home-based office equipment supplied| Annual Leave 27 days per year plus Christmas eve rising by 1 day per year up to 31 days max.| Company Pension with Now Pensions | EAP with Health Assured. Permanent contract offered pending successful probation period.

By supporting our amazing volunteer facilitators and our highly valued partnership organisations, you’ll help drive growth of SMART Recovery programmes and meetings across 2 distinct geographical areas making our 4-Point Programmes even more accessible to those wanting to manage any type of addictive behaviour.

North East: The counties of Northumberland, Tyne & Wear, County Durham.

Yorkshire & The Humbers: The counties of North Yorkshire, South Yorkshire, West Yorkshire, East Riding of Yorkshire, North Lincolnshire, North East Lincolnshire.

To thrive in this role, you'll need hands-on experience of facilitating groups or meetings and an understanding of what great facilitation looks like. Whilst already being a qualified SMART Recovery Facilitator and/or having engaged with our meetings as a previous participant is a distinct advantage, we also accept applications from individuals with a general awareness of addiction recovery or our 4-Point Programme. Importantly, you’ll be someone who brings people together, listens deeply, and creates a safe, empowering space for growth and recovery.

Your presentation skills should engage, inspire, and inform with clarity and warmth, whether you’re speaking with a room full of volunteers, delivering training via Zoom, or presenting to our partnership organisations. You’ll be required to help grow our footprint, increase and diversify our partnerships and encourage the uptake of our programme. You will represent UKSR at community events, recovery walks and conferences and get involved in defined projects.

We welcome applications from individuals with lived experience of addiction, whether that’s your own recovery journey or being close to someone else’s. It’s essential for you to bring empathy, authenticity, and a deep respect for others’ experiences to all of your interactions. You’ll need to be self-motivated and highly organised, and able to manage your time, workload, and travel with autonomy. You’ll be someone who uplifts, encourages, and empowers, helping others see what’s possible.

You should have experience in working with volunteers, understanding how to support and develop their skills. Previous delivery of training is essential, and if that experience has been gained in a peer-support or recovery setting, all the better. This role requires emotional intelligence; you’ll be working with people who have faced adversity, and your ability to support them within clear, professional boundaries is critical. Giving and receiving feedback, gathering data and other evidence to inform service development, and exercising reflective practice are all essential attributes.

You’ll also contribute to key projects that move SMART Recovery forward, adding your voice and insight to help shape what comes next. The role therefore requires project mangement skills as you will work on specific projects that develop our publications, training, communications and marketing. If you have a special interest and expertise in certain areas of our business such as social media and campaigns, training, volunteer management or copywriting we can develop this skill and interest as an enhancement to your role. Developing areas of expertise within our Co-ordinator team is something we are keen to do. 

As this is a home-based role, you’ll need to be comfortable forming meaningful relationships online, building trust and connection via email, phone, and video calls. We’ll provide the equipment you need, but you’ll bring the energy and adaptability to make remote working feel personal and productive. Regular travel across the defined regions is a vital part of the role, visiting SMART Recovery meetings in the community and within partner organisations, and offering continual support to facilitators, are all essential in helping our network continue to grow with the quality we strive for.

It is essential that you live in the North East area.

Amnesty International UK (AIUK) has a simple aim: an end to human rights abuses. Independent, international and influential, we campaign for justice, fairness, freedom and truth wherever they are denied. If you want to use your skills, knowledge and experience to help fight for human rights, you could be our new Data Migration Specialist.

About the role

The Data, Digital and Technology Transformation team are driving a large-scale change programme at AIUK, modernising the systems and data foundations that support our Campaigning, Fundraising and Supporter Engagement work. As the Data Migration Specialist, you will provide fixed term parental leave cover for AIUK's Data Transformation Technical Lead. You will undertake data extraction, cleansing, transformation, migration execution and validation activities, working with internal and external stakeholders to ensure that all data in our new CRM meets our defined quality parameters.

More details can be found by downloading the job description from our careers portal.

This role may be for you if:

• You have significant experience using SQL to carry out data selections, ideally from CareNG or a similar not-for-profit CRM system.
• You have an in-depth knowledge of data migration principles and an understanding of non-profit approaches to data processing.
• You can use SQL to design and carry out complex cross-system data mappings and translate data requirements into data selection criteria.
• You have experience leading the execution of data migration activities, including cleansing, standardising and transforming data in line with approved business rules and mapping specifications.
• You have an understanding of payment processing, including Direct Debits and Gift Aid.

Our commitment to you

Inclusion, Diversity, Equity, and Anti-Racism (IDEA) are at the core of our values. We want to be an organisation that tackles structural inequality and prejudice as well as be an actively anti-racist organisation. This means taking a meaningful and equitable approach to supporting and developing you and others during your time with us.

New colleagues receive 27 days leave annually (29 after five years), as well as bank holidays (pro-rated for part time) and 3 wellbeing days. 2-5% employee pension contributions are matched at 6-9% and we offer 6 months full pay for family leave. We offer flexible working such as compressed work patterns and job shares.

Apply for this role

This vacancy advert may be taken down from job boards earlier than the stated deadline if a high standard of applications is received (if you have started an application in our portal, you will still have opportunity to complete it by the original deadline).

We welcome applications from everyone and particularly encourage applications from people from an ethnic minority background, and people with a disability to help us achieve a balanced representation in our workforce, especially at senior grades.

To reduce bias in our shortlisting process, AIUK operates an anonymised application process. If for any reason you prefer to apply in a different format, or require adjustments in the process, please get in touch. To support all candidates to perform their best at interview, we send interview questions in advance. We are a disability confident organisation.

Visit amnesty.org.uk/jobs for application guidance and information on benefits, recruitment inclusion and hybrid working.

Centre & Volunteer Supervisor (Driving Licence Required) 

Important Note: Only CVs accompanied with a covering letter will be considered. 

Job Description

Report to: Head of Food Distribution and Volunteering

Responsible for: Leading the food distribution service and quality assurance at Hackney Foodbank’s allocated Food Distribution Centres located across the borough of Hackney. This includes ensuring all our visitors have a positive experience when collecting their food parcels and are signposted to other provisions appropriately; being responsible for directing the volunteers; Overseeing Health and Safety, and promoting best practice at each centre. This role will also involve administrative tasks, organising and carrying out home deliveries for visitors, inputting data on visitors’ journeys accurately into a database, driving the Hackney Giving Van or a Luton van to the various Distribution Centres.

Part-time: 25 hours per week, some evening work is required

Salary: £32,000 per year (pro-rata for 25 hours per week)

Compulsory: Must have a UK manual driving licence

Specific responsibilities:

· Attend Hackney Foodbank’s Food Distribution Centres to ensure each Centre is run in accordance with HFB’s best practice procedures.

· Treat visitors to the Food Distribution Centres with the utmost respect

· Work with volunteers to ensure a safe and efficient setup, including H&S responsibilities

· Manage all volunteers on site delivering services

· Ensure effective data capture and input onto the system

· Work with internal and external stakeholders to ensure relevant and up-to-date signposting partnerships and referral systems are working efficiently

· Confident in responding to telephone and email inquiries from referral agencies and visitors

· Manage system for home deliveries for visitors who have access issues

Person Specification

Essential:

· Knowledge or experience working or volunteering with adults in crisis, understanding the importance of treating people with dignity and compassion

· Knowledge or experience working or volunteering with support services

· Knowledge or experience of coordinating volunteers

· Ability to work in a team

· Ability to keep a calm head in stressful situations

· Organised and able to manage own workload

· Good administrative skills and attention to detail

· Excellent communication skills, in person, on the telephone and in writing

· Ability to absorb information and relay it to a diverse range of individuals

· Competency in Microsoft Office packages (Excel, Outlook, Word)

· Ability to work with people from disadvantaged, marginalised, or socially excluded backgrounds

· Full UK manual driving licence and good driving experience

· Ability to be flexible in terms of working times and duties

Desirable:

· Safeguarding experience

· H&S Certified

· 1stAid Trained

· Fire Marshall Trained

· Experience of driving a Luton van

· Experience of driving an electric vehicle

Please note: We will be continuously interviewing, so please apply quickly as this opportunity may close early if a suitable hire is found.

Being in hospital can be really tough physically and emotionally. This is why our hospital charities do as much as they can to help patients and their families feel as supported as possible during their treatment. Each hospital charity provides the added extras that are "over and above" what the NHS can fund as standard. This includes life-saving equipment, state-of-the-art facilities, training and research, as well as free accommodation and patient comforts.

Across UHB Charity we are currently raising funds for a Total Body PET CT Scanner as well as our Children's and Newborn Appeals and Home from Home accommodation for civilians and military personnel, to name just a few.

As a Grants Manager you will help the Charity provide much needed equipment and facilities that will make a real difference to our patients and their families.

JOB TITLE: Grants Manager

SALARY: £40,000 per annum

HOURS: Full time - 37.5 hours

RESPONSIBLE TO: Charity Chief Executive

ACCOUNTABLE TO: Charity Chief Executive

LOCATION: Queen Elizabeth Hospital Birmingham

ROLE DESCRIPTION

The Grants Manager role is primarily based at Queen Elizabeth Hospital Birmingham for University Hospitals Birmingham Charity, with the expectation to travel to the other sites, Good Hope Hospital, Heartlands Hospital, and Solihull Hospital.

This post will oversee the Grants Team at the Charity, with the responsibility of overseeing the distribution of grant funding to projects that align with the charity's mission.

Working as part of a team, the role involves managing the full grant-making process, from designing funding programmes and assessing applications to monitoring funded projects and evaluating their impact. The manager works closely with applicants, trustees, and external stakeholders to ensure funding decisions are fair, transparent, and achieve meaningful outcomes.

They also develop grant policies, manage budgets, ensure compliance with governance and regulatory requirements, and use data and evaluation findings to improve funding strategies.

Strong relationship management, strategic planning, financial oversight, and decision-making skills are essential, along with a commitment to delivering positive social impact.

This role may involve occasional evening and weekend work at charity events and events organised by our supporters.

This role sits within our Grants Team and will oversee two Senior Grants Officers.

PRINCIPAL DUTIES

• Ensure grant programmes align with the charity's objectives and priorities.
• Review and update grant policies, procedures, and eligibility criteria.
• Manage grant application processes.
• Oversee grant management systems and databases.
• Conduct due diligence on applicants, including financial and governance checks.
• Prepare reports and recommendations for trustees or grant committees.
• Support decision-making meetings and record outcomes.
• Build positive relationships with grant applicants, funded organisations, and stakeholders.
• Provide advice and guidance to applicants throughout the process.
• Act as the main point of contact for grant recipients.
• Monitor funded projects to ensure grant conditions are met.
• Review progress reports and financial returns from grant recipients.
• Evaluate the impact of funded projects against agreed outcomes.
• Identify lessons learned to improve future grant programmes.
• Manage grant budgets and payment schedules.
• Ensure grants are awarded within approved budgets.
• Monitor expenditure and forecast future commitments.
• Work closely with finance teams to maintain accurate records.

COMMUNICATION

• Relaying accurate and timely information to the fundraising team, the Charity Chief Executive and Charity Trustees on a regular basis. Communicating with clinical and non-clinical staff within the hospital. Communicating with donors and stakeholders.
• Dealing with enquiries from the general public in a professional manner, disseminating information and ensuring that the appropriate action is taken, whilst maintaining the Charity’s policies and procedures.

PROFESSIONAL RESPONSIBILITIES

• Ability to present oneself in a professional manner as a representative of the hospital and the charity.
• To maintain confidentiality in all aspects of duty, including grant and donor data.
• To assist in maintaining accurate records and to complete and return as requested statistical data.
• To maintain an accurate effective database, recording essential information and providing statistical data in accordance with guidelines and policy using Raiser's Edge, Microsoft Office, Word and Access.

MISCELLANEOUS

• To represent the Charity in a variety of different contexts and to a variety of different audiences.
• To ensure that a positive image of the hospital and the Charity is projected at all times
• To hold a flexible approach to working hours (the role will require the post holder to work evenings and weekends as necessary)
• To hold a flexible approach to work when asked to take on other fundraising or admin duties when the team needs to cover holidays, or at times of workload pressure
• To adopt a supportive and collegiate approach when working with the fundraising team and other colleagues within the hospital

The Grants Manager will also carry out other projects and duties as directed by the Head of Fundraising, Director of Fundraising and Charity Chief Executive.

NOTES:

This is not intended to be an exhaustive list of responsibilities but more an outline framework against which the post holder will be given flexibility to define the detail. Any changes will be the subject of consultation with the post holder.

All employees must adhere to and perpetuate Charity Policies and Procedures relating to:

• Health and Safety
• No Smoking at Work
• Equal Opportunities in Employment, including responsibilities under the Disability Discrimination Act.

Your attention is drawn to the confidential nature of information collected within the NHS. The unauthorised use or disclosure of patient or other personal information is a dismissible offence and in the case of computerised information could result in a prosecution for an offence or action for civil damages under the Data Protection Act 1984.

Please note that employees are employed directly by the Charity and not the NHS.

Employees of the Charity are eligible to join a defined contribution pension scheme, to which the Charity will contribute 8% of an employee’s annual salary in addition to employee contributions.

Employees of the Charity are eligible for enhanced maternity and sickness pay.

Employees of the Charity receive 27 days holiday per year, plus Bank Holidays.

SKILLS/KNOWLEDGE/ABILITY:

Essential

• Financial Literacy
• Excellent written skills with first class spelling
• Use of Microsoft Office including Word, Excel, Access, Outlook, PowerPoint along with other software packages
• Ability to produce accurately typed and photocopied documents efficiently and to high standard
• Ability to ensure accurate data inputting
• Ability to work independently and under pressure, prioritising work to meet deadlines
• Ability to deal with heavy, unpredictable workloads
• Ability to set up and maintain organisational systems
• Ability to work flexibly to meet the needs of the charity
• Problem solving
• Record keeping
• Non-judgemental attitude
• Accepts responsibility for own decisions
• Ability to represent the Charity at events and functions
• Good interpersonal skills and ability to influence people at all levels
• Understanding and respect for the importance of patient confidentiality
• GCSE English Language or equivalent
• GCSE Mathematics or equivalent

Desirable

• Educated to degree level or equivalent
• Qualification in grant management, fundraising, communications, PR or marketing
• Understanding of the NHS and wider health and patient issues

EXPERIENCE

Essential

• Experience of working in a grant making environment
• Experience of presenting to audiences/groups
• Experience of administration in an office-based environment
• Experience of working on own initiative
• Previous experience of working with & reporting to Leadership teams / trustees

Desirable

• Experience of grant making strategy
• Team management experience
• Raiser's Edge donor database experience
• Experience of impact evaluation

ADDITIONAL INFORMATION

Essential

• A team player with a flexible approach
• Available to work out of hours if required.

Desirable

• Car driver with a clean licence