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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Team: Finance & Resources
Locations: Hybrid – at our office (Argon House, Argon Mews, London SW6 1BJ) and remotely at home. A minimum of two days a week at the office (including our all-staff Wednesday)
Duration: Permanent (with six months’ probation)
Reporting to: CEO
Hours: 35 hours per week, Monday-Friday
Salary: Starting salary £60,000
The post holder will be responsible for the following:
Finance
Maintain appropriate and comprehensive finance and accounting policies and procedures including payment authorisations, cash management etc.
Provide clear and accurate financial information, budgets and forecasts to the trustees, CEO fundraising team and other departments as required.
Manage strategic relationship with key partner organisations such as bookkeepers/auditors/payroll providers/banks etc.
Overall responsibility, with support from the external bookkeeper and internal staff, for:
Ensuring accurate recording and maintenance of finance data, including accurate classification of income.
Ensuring balance sheet and bank is reconciled and reviewed monthly.
Preparing and developing monthly Management Accounts.
Oversee preparation of the annual financial statements and manage the external audit.
Oversee payroll and pension process, engaging with external payroll support, including administering monthly payroll and fortnightly payroll during the Winter Night Shelter season.
Legal and compliance
Overall responsibility for compliance with all legislation / codes.
Ensure Companies House, Charity Commission, HMRC and Pensions Regulator requirements
are met in a timely fashion.
Risk management
Overall responsibility for risk management, including timely and accurate completion of relevant risk assessments, maintaining and developing the organisation's risk register, and procuring and maintaining appropriate insurance cover.
Overall functional responsibility for health and safety.
Office Management
Overall responsibility for information technology across the organisation, which is implemented day-to-day by the IT support providers.
Ensure Glass Door has appropriate office space which meets all legal requirements and government regulations, environmental, health and security standards.
Organise and review general administrative processes and induct new staff on relevant office processes, including data protection, security and fire safety.
Support and line manage the receptionist and office volunteers to ensure that we deliver high levels of service to staff, guests and other visitors, creating a warm and welcoming environment
People Management
Manage the HR function:
Ensure Glass Door is an attractive and rewarding place to work and staff deliver their potential.
Review, identify and implement improvements in the HR function to optimise effectiveness and efficiency.
Lead on managing employee relations.
Support and line manage the Finance & Resources team (HR Manager, receptionists).
Conduct regular supervision meetings and performance appraisals.
Senior Leadership Team
Operate as part of the Glass Door senior leadership team, with a particular remit to ensure that we are fulfilling our financial and compliance objectives.
Support the CEO and colleagues in setting the strategic direction for Glass Door.
Represent the CEO on internal or external matters, if appropriate.
Governance
Manage the Resources Committee and Finance Committee on behalf of the trustees.
Assist in managing the Board of Trustees e.g. co-ordinate diaries, set dates, drafting and circulating agendas and papers.
Organise the Annual General Meeting, including drafting papers and corresponding with members.
Co-ordinate the annual policy review process for Finance & Resources (finance, legal, HR, data, governance) and Fundraising & Communications (fundraising, communications).
Manage the Glass Door complaints process.
Person Specification
Essential
Personal Qualities
• Empathetic attitude towards homeless and vulnerably-housed people.
• A confident self-starter who will hit the ground running.
• Ability to operate at a range of levels; with both gravitas and relate-ability
• A team worker with an open, collaborative style and a practical, “can-do” approach.
• Commitment to our values of being welcoming; being open to all, without prejudice;
compassionate; believing individuals can turn their lives around; and knowing we can have a
bigger impact when we work together.
• Commitment to and understanding of the issues relating to equality of opportunity and the
ability to implement change in this area.
• Ability to adhere to and implement Health & Safety, HR and operational policies.
Qualifications and Experience
• Minimum CIMA or CIPFA qualification.
• Minimum five years’ in-house employment experience post-qualification.
• Experience of leading and inspiring a team.
• Experience of budgeting and financial planning, including modelling / scenario planning.
• Experience with month end reporting.
Knowledge, Skills, Abilities
• Excellent working knowledge of accounting software systems e.g. Xero.
• Fully conversant with best practice in accounting procedures.
• Excellent organisational skills with strong attention to detail, especially record-keeping and
electronic filing.
• Strong written English and numeracy skills.
• Excellent skills in Microsoft Office software (Word, Excel, PowerPoint, Adobe Acrobat Pro, and
databases).
• Good interpersonal and verbal communication skills.
• Ability to forward plan and schedule workflows.
• Ability to relate to and work with people from a range of backgrounds.
Desirable
• ACA or ACCA qualification.
• Experience of working with homeless people or similar disadvantaged client groups and an
understanding of their needs.
• Experience of working in the not-for-profit sector.
• Experience of charity accounting/ the SORP.
• Experience of risk management.
• An understanding of GDPR and health and safety legislation.
The client requests no contact from agencies or media sales.
Head of Alumni Engagement & Operations with Kingston University
£60,996 (negotiable) | Full-time (37 hours) | Hybrid working | Kingston upon Thames
Charity People is delighted to be partnering with Kingston University to recruit their next Head of Alumni Engagement & Operations.
Kingston University has spent over 125 years transforming lives through education, innovation and opportunity. With TEF Gold recognition across the board, and a Town House Strategy that's rewriting what a modern education looks like, we are focused on helping students develop the skills, networks and experiences to thrive throughout their careers. Integral to this ambition is our global community of more than 280,000 alumni, who's futures have been shaped by the university.
As Head of Alumni Engagement & Operation, part of the senior leadership team of our Development, Alumni Relations and Engagement (DARE) team, you will help us build lifelong relationships with our alumni to support future growth and success.
About the role:
We have a 3-year strategy in place to develop alumni engagement, increase participation and embed philanthropy more deeply across the University, with full support of senior leadership across the board. This is a fantastic opportunity to join our growing team and work with senior stakeholders across the University, to champion the role alumni can play in student success, employability, mentoring, partnerships and philanthropy, and develop a lifelong alumni offer.
Reporting in to the Director of DARE, you'll lead a broad portfolio including alumni communications, events, volunteering, individual giving, CRM, data insight and operational delivery.
About you:
We're looking for someone who understands the power of communities and relationships.
This is a broad leadership role spanning alumni engagement, communications, volunteering, individual giving, CRM, data insight and operational delivery. While experience within alumni relations or advancement in higher education would be valuable, we're equally interested in hearing from candidates from the charity, membership, fundraising, supporter engagement or relationship management sectors. What matters most is your ability to build communities, create meaningful engagement opportunities, use insight to drive decision-making and inspire people to connect with a shared purpose.
You'll be strategic enough to shape the future direction of alumni engagement at Kingston, whilst remaining hands-on enough to build relationships, spot opportunities and bring colleagues and stakeholders with you.
You'll bring:
Most importantly, you'll believe that alumni engagement is about much more than communications and events. You'll be excited by the opportunity to help graduates become mentors, volunteers, advocates, partners and lifelong supporters of the University.
Benefits include
Key Dates:
How to apply
Charity People are managing this search on behalf of Kingston University.
In the first instance, please send your CV to Glen at Charity People. If your profile matches what we're looking for, we'll be in touch with the full candidate pack and further details about the recruitment process.
We want you to have every opportunity to demonstrate your skills, ability and potential. Please inform us if you require any assistance or adjustment to help ensure the application process works for you.
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
VISION AND MISSION Waverley Abbey is a new spiritual home for a rising generation, based in one of England’s oldest places of Christian prayer, mission and justice. Today, we fire up believers and tool up leaders to play their part in the renewal of faith in the nation and around the world. We are a house of prayer, providing practical education, exceptional hospitality and sparking innovative enterprise. From the first Cistercian monastery in England to the global ministry of Every Day with Jesus, Waverley Abbey has been a place of Christian prayer, mission and justice for over 1,300 years. Now, in partnership with 24-7 Prayer, we are building a new kind of Abbey: a new spiritual home for the nation and a hub that awakens a generation to transform the story of our times through the Gospel of Jesus Christ.
VALUES & CULTURE Our team really is something special. Our people are gold. Our people come from all different walks of life, and it’s this mix of brilliant personalities, experiences and insights that gives us that warm, open and friendly culture you can feel as soon as you meet us. But, however wonderfully different we all are, there are five things we’ve got in common, and they are the Waverley Abbey values. Our values are the key to what makes our culture so unique; they’re a reflection of who each of us is and they’re embedded in everything we do. OUR VALUES Integrity Compassion Selflessness Transformational Celebration SO WE EMPLOY AUTHENTIC, SELFLESS, COMPASSIONATE, TRANSFORMATIONAL AND FUN PEOPLE!
JOB PURPOSE This is an exciting senior leadership role with the opportunity to shape how Waverley Abbey tells its story, grows its reach and engages people with its vision. The Head of Marketing and Communications will provide strategic, creative and inspiring leadership across all aspects of marketing, communications, brand and digital engagement. Working across the breadth of Waverley Abbey — including the college, house, House of Prayer, events, hospitality, fundraising and the wider estate — the postholder will develop clear and compelling communication that strengthen our brand trust, reach new audiences and support sustainable revenue growth. This role will ensure that our communications reflect the quality, warmth and bold ambition of Waverley Abbey. You will be a talented and experienced marketing professional, an exceptional leader who mines the gold in others, and an experienced AI champion with a bold vision to play your part to see the Gospel of Jesus transform a generation.
KEY RESPONSIBILITIES Strategic Marketing Leadership
> Develop and lead an ambitious, integrated marketing and communications strategy to support and supercharge Waverley Abbey’s vision, organisational priorities and income objectives.
> Translate organisational strategy into clear annual marketing plans, campaigns, priorities and measurable outcomes, and deliver those plans on time every time.
> Work closely with leaders across the college, House of Prayer, house and estate, hospitality, events, fundraising and other areas to understand their audiences and develop effective marketing responses.
> Significantly grow market share by connecting and building brand trust with new audiences, markets and opportunities to extend Waverley Abbey’s reach and influence.
> Champion and implement AI effectively and wisely to at least 10x our marketing output.
> Ensure marketing activity is focused, coordinated and capable of delivering both immediate results and long-term brand growth. Brand Leadership and Storytelling
> Deliver daily brand and individual stories above the line to build Waverley Abbey awareness, authority and trust. Champion excellent storytelling that communicates the impact of Waverley Abbey through the lives, experiences and communities impacted by our work.
> Lead and be principle guardian of the Waverley Abbey brand and sub-brands.
> Develop a clear, compelling and consistent brand story that captures the heritage, vision, breadth and future direction of Waverley Abbey.
> Ensure the brand is expressed consistently across all communications, campaigns, publications, digital platforms, signage and visitor touchpoints.
> Oversee the development and implementation of brand guidelines and support colleagues to apply them consistently and confidently.
> Protect and strengthen the reputation of Waverley Abbey; identifying, proactively managing and responding appropriately to potential risks. Campaigns, Audience Growth and Engagement
> Lead integrated fundraising campaigns that increase awareness, engagement, participation and income from core and new audiences.
> Develop targeted approaches for student recruitment that increase our HE student enrolments year on year on year, and provide a significantly growing ‘front door’ of non-HE students and trainees via a ‘digital university’.
> Significantly grow house, event and retreat guests to maximum capacity.
> Ensure campaigns are creative, audience-focused, aspirational and informed by meaningful data.
> Establish a clear annual marketing and communications plan aligned with organisational priorities — and deliver on time, every time.
> Strengthen the organisation’s ability to acquire new audiences while deepening engagement with existing supporters, students, guests, customers and partners. Digital Marketing and Content >Deliver the effective and wise use of AI to 10x our marketing output.
> Provide leadership for Waverley Abbey’s websites, social media channels, email communications and wider digital presence.
> Effectively be able to spin-up world class UX websites and apps in short timescales.
>Develop a digital-first approach that makes maximum use of content, video, photography, social media, search, email and emerging platforms.
>Oversee the planning and production of high-quality content that is engaging, market-leading and consistent with the Waverley Abbey voice.
> Ensure the best UX on all websites and that digital platforms are accurate, accessible, engaging, easy to navigate and optimised for search.
>Use analytics and audience insight to improve campaigns and tactics.
>Always be exploring new digital opportunities that could significantly increase Waverley Abbey’s reach and impact. Communications and Public Relations
> Lead Waverley Abbey’s external communications, media relations and public relations activity.
>Develop proactive opportunities to raise the profile of Waverley Abbey locally, nationally and within relevant Christian, educational and hospitality networks.
>Oversee press releases, media statements, articles, briefing materials and external announcements.
>Build strong and constructive relationships with journalists, media partners, influencers and other key stakeholders.
> Lead communications planning during sensitive or high-profile situations, working closely with the CEO and relevant senior leaders.
> Ensure Waverley Abbey communicates with clarity, confidence and integrity. Fundraising and Partnership Communications
> Work in close partnership with fundraising colleagues to develop compelling cases for support, campaigns and supporter communications.
> Ensure fundraising materials communicate Waverley Abbey’s vision, need and impact with clarity.
> Support the development of strategic partnerships that increase the organisation’s profile, influence and reach.
> Create high-quality communications resources for funders, donors, partners, churches and other key stakeholders. Team Leadership and Development
> Lead, inspire and develop a high-performing Marketing and Communications team in collaboration with the Senior Marketing Manager.
> Create a collaborative, creative and supportive culture in which team members are trusted, equipped and accountable.
> Set clear objectives and priorities for the team, ensuring workloads and resources are managed effectively.
> Provide regular one-to-ones, feedback, coaching, development conversations and performance reviews.
> Support the personal and professional development of direct reports, identifying opportunities for growth and increased responsibility.
> Commission and manage freelancers, agencies and specialist suppliers where appropriate.
> Build positive and productive relationships across the organisation, enabling the Marketing and Communications team to operate as a trusted strategic partner. Planning, Budgets and Performance
> Manage the Marketing and Communications budget responsibly, ensuring effective use of resources and demonstrable value — always within budget.
> Establish clear measures of success across brand awareness, audience growth, engagement, recruitment, conversion and income.
> Provide regular performance reports, insight and recommendations to the CEO and Executive Team.
> Use data, audience research and market insight to inform decisions and continually improve performance.
> Manage multiple projects and priorities effectively, ensuring high quality work is delivered on time and within budget. Data and Compliance
> Ensure marketing communications comply with UK GDPR, data protection, consent and privacy requirements.
> Maintain professional, ethical and legally compliant standards across all communications activity. Leadership and Organisational Contribution As a senior Executive member at Waverley Abbey, the postholder will:
> Contribute actively to organisational strategy, planning and decision-making.
> Build strong relationships across all areas of Waverley Abbey and work generously across organisational boundaries.
> Model leadership that is clear, courageous, compassionate and accountable.
> Champion a culture of excellence, collaboration and continuous improvement.
> Embody Waverley Abbey’s values of Integrity, Compassion, Selflessness, Transformation and Celebration.
> Act as an ambassador for Waverley Abbey, representing the organisation externally and internally confidently and professionally.
> Undertake other reasonable duties consistent with the seniority and purpose of the role.
PERSON SPECIFICATION Experience — Essential
> Significant senior-level experience in marketing, communications or brand.
> A strong track record of developing and delivering successful marketing and communications strategies.
> Experience of leading integrated campaigns across digital and traditional channels.
> Demonstrable success in growing audiences, increasing engagement and delivering measurable organisational outcomes.
> Experience of leading, managing and developing a marketing or communications team.
> Strong experience of AI, digital marketing, content strategy, social media, websites, email marketing and audience analytics.
> Experience of working effectively with senior leaders and providing trusted strategic advice.
> Experience of managing budgets, agencies, suppliers and multiple projects.
> Experience of using data insight to evaluate performance and make decisions.
Experience — Desirable
> Experience within a complex, multi-product environment — charity, Christian organisation, education provider or hospitality organisation.
> Experience of student recruitment, fundraising communications, events marketing or customer acquisition.
> Experience of working across an organisation with several distinct audiences, services or brands.
Knowledge and Skills — Essential
> Excellent strategic thinking, with the ability to translate vision into focused and achievable plans.
> Exceptional written and verbal communication skills.
> Strong creative judgement and the ability to recognise and develop compelling stories.
> A sophisticated understanding of brand, audience development and customer journeys.
> Excellent leadership and people-management skills.
> Strong project-management and organisational skills, with the ability to balance strategic leadership and practical delivery. > Commercial awareness and an understanding of how marketing supports organisational growth and income generation.
> Confidence in analysing data, measuring impact and presenting clear recommendations.
Knowledge and Skills — Desirable
> A relevant degree or professional marketing qualification.
> Membership of the Chartered Institute of Marketing.
> Working knowledge of content management systems, customer relationship management systems, email marketing tools and creative software.
> Understanding of the UK higher education landscape.
Personal Qualities The successful candidate will be:
> An imaginative and ambitious leader who is excited by the opportunity to build something significant.
> A gifted storyteller who communicates with clarity, warmth and authenticity.
> Strategic and creative, while also able to bring structure, focus and delivery.
> Collaborative, generous and able to work effectively with colleagues holding different responsibilities and perspectives.
> Emotionally intelligent and confident in navigating complexity.
> Proactive, resourceful and comfortable taking appropriate initiative.
> Committed to excellence without losing warmth, humanity or perspective.
> Resilient, adaptable and able to respond positively to change.
> Personally aligned with the Christian vision and values of Waverley Abbey. Occupational Requirement There is an occupational requirement for the postholder to be a practising Christian. The successful candidate will be expected to affirm Waverley Abbey’s Statement of Faith, participate in the prayer life of the organisation and conduct themselves in a way that is consistent with its Christian ethos and values. This requirement is applied in accordance with Schedule 9 of the Equality Act 2010. Additional Requirements
> Flexibility to work occasional evenings and weekends in support of significant events, campaigns or organisational activity. > Willingness to travel occasionally for meetings, events and partnership activity.
> This job description reflects the current requirements of the role. It may be reviewed as Waverley Abbey develops, following consultation with the postholder.
Helpline Adviser
£25,563.66 per year
Leeds LS1 5SH / Remote Worker
1 in 4 of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses.
Together we will be unstoppable.
Our Services team based in Leeds has an opening for a Helpline Adviser.
Location: This role requires weekly attendance at Scope Leeds office (3 Brewery Wharf, Leeds, LS10 1JF) with the remaining days worked remotely.
The working pattern for this role will be agreed and will be varied over shift patterns between 9am to 6pm Monday to Friday and to include some Saturday working 10am to 6pm.
The role
We are looking for a self-starter with the ability to prioritise their own workload whilst advising Scope’s helpline customers. To provide support to helpline customers, supporters and donors and Scope enquiry customers.
In this role, you will:
· Provide consistent high-quality responses to enquiries received at Scope’s Helpline via telephone, email, live chat, our online community, and social networking channels, within set turnaround times.
· Ensure that customers feel valued and are provided with information that is tailored to meet individual need, is accurate, up to date and accessible to them.
· Provide excellent customer service with a friendly and empathetic manner.
· Continually update your knowledge around disability issues and to share learning across the team, to offer an expert service to Scope’s customers.
· Identify the correct person/department and efficiently transfer calls internally when customers ring with general enquiries.
· Ensure that details of all enquiries are logged accurately on the customer database in a timely manner and that quality data and information is maintained.
· Work within Scope’s policies relating to customer confidentiality and data protection.
· Follow Scope’s policy and process around safeguarding and to make decisions regarding relevant customers as appropriate.
· Promote Scope and its values around equality, inclusion and the social model of disability and to present a positive image of the organisation in all aspects of work.
· Contribute to team meetings and discussions and to proactively contribute to the continued improvement of the service.
About you
To be successful in this role, you will have:
· Demonstrable experience of providing advice and information.
· Experience of working in a contact centre environment with a friendly and empathetic manner.
· Excellent customer service skills and be able to communicate correctly to all of Scope’s internal and external customers.
· Drive and enthusiasm to the role and be able to demonstrate that you care passionately about improving the lives of disabled people.
Please give examples in your application to show how you have these skills.
We also ask you to share how you support Scope’s values and our goal of a fair and equal future for disabled people.
Additional information
You must have the legal right to work in the UK to apply for this role. We cannot provide visa sponsorship.
Anonymised applications
We use an anonymised application process to support our commitment to equality, diversity and inclusion.
All applicants must submit an anonymised CV and complete a short online application form.
Our values
Pioneering, Courageous, Connected, Open, Fair.
We trust each other and give colleagues freedom to be creative, push boundaries, and change minds.
Disability confident scheme
We are proud to be a charity committed to disability equality. We welcome applications from disabled people and anyone with an impairment, long-term condition, or access need. We want our colleagues to reflect the diverse communities we serve.
Scope is a Disability Confident Leader. We are committed to making sure disabled people have fair and equal access to work. As part of this, we aim to offer an interview to disabled applicants who meet the essential requirements of the role.
To be considered under our Offer an Interview Scheme (previously the Guaranteed Interview Scheme), please tick the relevant box on your application form.
If you need any adjustments or support during the recruitment process, please email us via our website.
You can also find more information about requesting adjustments for interviews on our website.
Important to know:
You must meet all the essential requirements in the job description.
If we receive a high number of applications for a role, we may need to prioritise interviews for disabled applicants who best meet the role criteria.
Equality, Diversity and Inclusion (EDI)
EDI is a priority at Scope. We welcome applications from people of colour and other underrepresented communities. We aim to create a culture where everyone feels they belong, treating all with dignity and respect. As a disability equality charity, accessibility and inclusion come first. We listen, learn and continuously improve.
Scope benefits
We believe hard work deserves reward and recognition. We offer a wide range of benefits including:
· 27 days holiday plus bank holidays
· Flexible, hybrid and remote working options
· Pay progression at 6 months and 2 years
· Company pension
· Excellent training and career development
· Strong colleague networks across disability, race and LGBTQ+
· Discounted gym membership, cycle to work scheme and much more.
How to apply
Please visit our website via the link and apply online.
Closing date for applications: Closing date for applications: 4th September 2026
Please note that successful candidates will be subject to an enhanced DBS check.
The Centre for ADHD and Autism Support (CAAS) is looking for a passionate, proactive and relationship-focused Fundraising Officer to help grow our income and expand our impact across North West London.
Every year, CAAS supports hundreds of ADHD and autistic children, young people, adults and their families through information, advice, support services, training and community programmes. As demand for our services continues to grow, we are seeking a talented fundraiser who can help us build strong supporter relationships, develop new income streams, and ensure our vital work reaches even more people.
If you are an experienced fundraiser who enjoys building connections, creating opportunities and making a real difference in your community, we'd love to hear from you.
Location: Eastcote, HA4 9XA (with some potential for home working)
Salary: £30,000 FTE (£17,015 pro rata, inclusive of holiday allowance)
Hours: 23 hours per week during term time (38 weeks) plus 7 hours per week for 6 weeks during school holidays
Reports to: Fundraising & Communications Manager
About the Role
Working closely with the Fundraising & Communications Manager and CEO, you will play a key role in developing and delivering fundraising activities that generate sustainable income and increase awareness of CAAS.
This varied and rewarding role will include:
You will also act as an ambassador for the charity, delivering excellent supporter care and helping donors understand the impact of their contributions.
About You
We're looking for someone who brings enthusiasm, initiative and a proven ability to generate income through fundraising activities.
You will have:
Essential
Desirable
You do not need previous experience of working with ADHD or autistic people. Full training will be provided. What matters most is that you share our commitment to inclusion, diversity and improving the lives of neurodivergent people and their families.
Why Join CAAS?
Our Commitment to Equality, Diversity and Inclusion
CAAS values diversity and welcomes applications from people of all backgrounds. We particularly encourage applications from people from Black, Asian and ethnic minority communities, disabled people, and LGBTQ+ candidates.
We are committed to flexible working and will consider options including term-time working, compressed hours, annualised hours and job-share arrangements where appropriate.
Safeguarding
CAAS is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. The successful candidate will be required to provide satisfactory references, complete pre-employment checks and undertake an Enhanced DBS check.
Apply Now
Join us and help create neurodiverse-aware communities where ADHD and autistic people can thrive.
If you’re looking for a supportive, inclusive workplace, we’d be delighted to receive your application, along with a short covering note.
Please note
If you haven’t heard from us within two weeks of the closing date, please assume that you have not been shortlisted for interview. Due to the volume of applications we receive, we are unfortunately unable to respond to everyone individually.
Thank you for considering a role with us – we genuinely value your interest and hope you will consider applying for future opportunities.
Our mission is to support, educate and empower individuals diagnosed with ADHD or who are autistic, their families and the community around them.
The client requests no contact from agencies or media sales.
We are seeking a dedicated and compassionate Multi-Crime Caseworker to join our Operations team on a hybrid basis working both at home and from our office in Rotherham, S60 1QY. This is a hybrid role that may require regular travel throughout South Yorkshire.
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
About the Role
As a Caseworker, you will provide structured, tailored support plans based on holistic assessments for individuals affected by crime. You will make initial contact with victims via the telephone, then tailor the support to the Victims preferences i.e. home visits or via conference calls, to explain our services, and assess the impact of crime. Your responsibilities will include developing, delivering, and monitoring safety and support plans, providing resources, interventions, and information to service users.
As a Caseworker you will:
About You
You will have an understanding of the impact of crime on victims & experience in delivering services within a statutory, voluntary, or multi-agency setting. Experience in managing a caseload and of completing risk & needs assessments would be beneficial.
You will need:
This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.
If you are passionate about supporting victims of crime and have the necessary skills and experience, we encourage you to apply.
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
We have an exciting opportunity for a Homicide Family Caseworker to join our team, you will be based in West Yorkshire, working 30 hours a week. The team you will be joining within the Homicide Service covers the North and North East and you will be need to travel across the region as required.
Do you want the unique opportunity to work in a fast-paced service, delivering exceptional support to families bereaved by and witness to homicide, coordinating a tailored package of support to service users and their families?
Would you enjoy working closely with Police Major Crime teams providing briefings on the work we do in the Homicide Service (HS)?
If yes, then we'd love to hear from you
About the role:
You will be joining a passionate and committed team who provide high quality and bespoke support to service users. We pride ourselves on exceptional trauma informed advocacy and support to all service users. You will be driven to make a difference every day with the ability to focus on the needs of vulnerable service users. You will have resilience and adaptability; understand the importance of professional boundaries; have excellent listening skills and the ability to demonstrate empathy. You will enjoy the challenge of a busy caseload and will be able to demonstrate the excellent organisation skills essential to managing a demanding and diverse workload.
Once in post you will benefit from the mandatory comprehensive training programme which will build on your existing skills and experience to prepare you for the role. Homicide Service training includes, criminal justice process; trauma informed approach to support; supporting traumatically bereaved families; personal and professional resilience.
As a fully trained Homicide Family Caseworker you will be responsible for managing your own complex caseload to the highest quality standards.
You will need to be able to travel to home visits within Central London, and occasionally outside of area, and therefore this role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.
You will need:
Please read carefully the attached Job Description and Person Specification for further details, this is essential for your application.
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Location: Based in London E1, with the team meeting minimum twice per month to collaborate in person. Flexible working options available in line with Crisis’ Hybrid Working Policy.
Contract: 12-month fixed term contract
About the roles
We’re transforming how we connect people with our mission to end homelessness — building a more integrated, insight-led approach to brand and supporter engagement. With a bold new directorate strategy and refreshed team structure, Individual Giving sits at the heart of our plans to grow sustainable income and inspire lasting support.
The Individual Giving team plays a central role in delivering our ambitions: maximising the power of our sector-leading Christmas appeal while driving year-round growth across our “Fab Three” income priorities — Regular Giving, Mid Value and Legacies.
This role offers an exciting opportunity to shape the future supporter experience at Crisis — creating powerful, emotionally resonant campaigns that connect people to our mission and inspire them to help end homelessness for good.
About you
Play a vital role Crisis’s flagship Christmas appeal, and turn that momentum into year-round supporter growth.
We’re looking for an ambitious fundraiser to support in Crisis’s sector-leading Christmas appeal, one of the biggest and most recognised in the UK charity sector and to build on that success by driving sustained, year-round growth in our supporter base.
You will work across integrated multi-channel acquisition campaigns, including DRTV, digital, print and direct mail, and new face-to-face fundraising trials to help us identify scalable routes to reach new audiences. With a clear focus on data, insight and test-and-learn, you’ll capture the power of Christmas to recruit and inspire supporters who want to stay with Crisis.
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Monday 31 August 2026 at 23:55
Interview date and location: Thursday 10 and Friday 11 September via Microsoft Teams
AI in Job Applications
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences
We're looking for a kind, compassionate and resilient Night Support Worker to join our Learning Disabilities Service located in Tower Hamlets. No personal care or experience required, just the right values.
£15,392.00 per annum, working 20 hours per week.
Want to feel in control of your career? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
Annual leave increasing up to 30 days with length of service
Free DBS
A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply)
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Night Support Workers enable people with particular needs to manage their tenancies and live independent lives of their choosing in the community. Night Support Workers are responsible for ensuring continuity of a support service at night and for keeping customers and the building safe.
What you'll do:
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.
Building supportive, trusting relationships with customers and creating a positive atmosphere
Working proactively with other members of the team to handle the service caseload and administrative responsibilities
Conducting key work sessions as required, that are innovative and engaging in order to achieve Support Plan goals
Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
Providing support with daily living activities, including practical assistance to support customers to independent living e.g. budgeting, cooking, establishing a night time routine
Supporting customers to maintain a healthy environment and where appropriate assisting them to clean their accommodation and maintain good personal hygiene
Assisting in the recording and reporting of customer incidents
Managing customer referrals, completing assessments and obtaining and maintaining all relevant paperwork
Developing productive relationships with partner organisations to improve service outcomes
About you:
Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Exudes a warm friendly presence and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organized
Able to apply the right balance of care and support dependant on the needs of the customer
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is motivated towards excellence and improvement of personal performance with a can do attitude
Ability to cope positively with challenging and diverse behaviour
What you'll bring:
Essential:
NVQ Level 2/3 or equivalent with some previous relevant sector work experience
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see the full job description on our website
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Help us build Pathway to Protection CIC from the ground up and create a service that can make a meaningful difference to victims and survivors of domestic abuse.
We are seeking an experienced, hands-on Project Manager to turn an ambitious social-impact vision into an operational, referral-ready and funding-ready organisation.
About Pathway to Protection CIC
Pathway to Protection CIC is a newly established Community Interest Company being developed to provide a single point of contact and coordinated pathway of support for victims and survivors of domestic abuse.
Our aim is to develop referral pathways with the police, domestic abuse refuges, local authorities, social services, healthcare providers and other statutory and voluntary-sector organisations.
Following appropriate assessment and safeguarding, individuals will be supported to access relevant specialist services, including refuge and housing support, advocacy, counselling, welfare assistance and legal advice and representation.
Where legal assistance is required, we intend to establish a transparent and independent panel/referral network of suitably experienced solicitors and law firms, preserving client choice and the independence of the CIC.
The Role
This is a hands-on development role. Working closely with the Founder/Director, you will take a leading role in building the infrastructure required to launch the organisation.
Key responsibilities will include:
developing and implementing a clear project plan for launching the CIC;
designing referral, intake, triage and onward-referral pathways;
developing safeguarding, confidentiality, data protection and case-management policies and procedures;
building relationships and referral pathways with police, refuges, local authorities, social services, healthcare providers and other relevant organisations;
developing a transparent framework for a panel/network of independent solicitors and specialist service providers;
identifying and developing strategic partnerships;
researching suitable grants, trusts, foundations, commissioning opportunities and other funding streams;
developing a funding pipeline and preparing high-quality grant, bid and commissioning applications;
assisting with budgets, monitoring frameworks, outcomes and evidence of impact required by funders;
supporting appropriate governance and operational structures; and
establishing clear and measurable milestones towards sustainable service delivery.
About You
We are particularly interested in candidates with experience in one or more of the following:
project or programme management within the charity, CIC, voluntary or public sector;
establishing or developing a charity, CIC, community service or social-impact project;
domestic abuse or Violence Against Women and Girls (VAWG) services;
safeguarding and multi-agency working;
grant and bid writing, fundraising or commissioning; and
partnership and stakeholder development.
Previous success in securing grant or commissioned funding would be a significant advantage.
Knowledge of domestic abuse referral pathways, IDVA services, MARAC and multi-agency safeguarding arrangements would also be highly desirable.
You should be proactive, organised and capable of taking ownership of a project from concept through to implementation, with excellent written communication, project-planning and stakeholder-management skills.
What Success Will Look Like
By the end of the initial six-month contract, we expect substantial progress towards:
an established operational and safeguarding framework;
functioning referral and case-management processes;
relationships with key referral partners;
an independent legal referral/panel framework;
a clear funding strategy and active funding pipeline;
grant and commissioning applications submitted or in development; and
a practical plan for sustainable service delivery.
Contract
6-month fixed-term contract
Part-time – 3 days per week (approximately 21 hours)
Watford, Hertfordshire / Hybrid
Salary: £42,000–£48,000 FTE, pro rata, depending on experience
A formal review will take place after three months. There may be an opportunity for extension subject to satisfactory performance, organisational requirements and funding.
How to Apply
Please submit your CV and a covering statement outlining your relevant experience, particularly in project development, domestic abuse/VAWG or safeguarding services, grant funding, commissioning and multi-agency partnership working.
Please include an example of a project or service you have helped take from concept to implementation and confirm your availability to commence the role.
Closing date: 5:00 pm, Monday 14 September 2026.
Applications may be reviewed during the advertising period and suitable candidates may be invited to interview before the closing date. Early applications are encouraged.
Pathway to Protection CIC is committed to equality, diversity, inclusion and safeguarding.
No recruitment agencies, please.
Pathway to Protection CIC exists to improve access to safety, support and protection for victims and survivors of domestic abuse.
37.5 hours per week / permanent / working onsite Monday – Friday 9am-5pm.
As a Painter and Decorator, you will be based in Brighton and Hove, East Sussex, and will be required to travel and work across any of our YMCA DLG sites, with demand varying throughout the year. A full UK driving licence is therefore essential, and a vehicle will be provided.
YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice.
We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen.
We are here for children and young people, many of whom face multiple challenges and need our support.
Our Values - we do what’s right, we work with heart, and we build real connections – guide us in all our actions.
The focus in our housing services is to help develop the young people’s skills and confidence so that they can move on from supported accommodation and live independently.
Do you take pride in creating safe, welcoming homes that make a real difference in young people’s lives?
Our Maintenance team works across multiple properties to give our residents a good quality, safe home, working closely with project staff to identify repairs required, make repairs, undertake ad hoc cleaning and decoration, ensure compliance with health and safety regulations, and to make empty homes ready for re-occupation.
We operate across Brighton, Guildford, East Sussex, and West Sussex, centred around our Foyers in Hove, Eastbourne, Hastings, Guildford, Horsham, Worthing, and Crawley which provide 24‑hour supported housing for young people aged 16–25. We also manage several larger shared houses (typically 4–8 residents) through our Transitional Housing teams, supporting young people on their journey to independence. This role will primarily deal with the sites within Brighton and Hove but the post holder must be prepared to travel to any of our sites from Guildford, Worthing, to Hastings.
A key part of the role involves redecorating empty homes to prepare them for new residents. This work must be completed promptly, to an agreed and consistent standard, and with clear communication to site and maintenance teams to ensure properties can be relet within void target times.
You will also carry out planned redecoration within communal areas of our accommodation, as well as offices and workspaces used by our staff and volunteers.
If you’re excited about this role but your experience doesn’t match every single requirement, we still encourage you to apply. We know that skills and potential come in many forms, and your background may offer valuable transferable strengths.
Experience and Knowledge
We are looking for someone who brings:
CLOSING DATE: Sunday 6 September 2026 at midnight. If we find the right candidate sooner than expected, we may close the advert early - so early applications are strongly encouraged.
Please note that we are unable to offer a work permit or visa sponsorship for this role; applicants must already have the right to live and work in the UK independently.
An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment.
Accessibility If you require assistance or have questions regarding the application process, please do contact us.
YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns.
Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children’s and Adults’ Barred Lists) as well as comprehensive reference and activity checks.
Our mission is to help children and young people have a fair chance to be who they want to be.

We are seeking an experienced and passionate Safeguarding Manager to lead and strengthen safeguarding practice across our organisation.
This is a unique opportunity to play a pivotal role in ensuring that children, young people and adults at risk are protected, supported and empowered through robust safeguarding processes, effective case oversight and a culture of continuous learning.
Working closely with senior leaders, managers and safeguarding representatives, you will provide both strategic leadership and operational expertise, ensuring safeguarding remains at the heart of everything we do.
As our Safeguarding Manager, you will be the organisation’s operational lead for safeguarding, providing expert advice and oversight across a wide range of services including housing, counselling, helpline, outreach, retail, volunteer programmes and national office functions.
You will:
About You
We’re looking for someone with significant safeguarding experience who can confidently provide leadership, challenge and support across a diverse organisation.
You will have:
Essential
Desirable
About Life:
Life is a national pregnancy support charity that helps over 60,000 people a year. Through our services, we help people – whoever they are – to meet pregnancy or pregnancy loss with courage and dignity so they can flourish.
Our services include:
Our values
All our work is underpinned by the following universal human values:
Information about the role:
For further information, please see the attached job description.
Salary: £32,000 per annum for 28 hours
Hours: 28 hours per week
Location: Home based with Occasional Travel for High Level Cases
Benefits:
At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our:
Safeguarding and Equality:
Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct.
We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds.
All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including an enhanced Disclosure and Barring Service check (DBS) which is paid for by the Charity.
The client requests no contact from agencies or media sales.
About the Role
Positive Behaviour Support is about understanding the person, not simply the behaviour.
As a Behaviour Practitioner at Norwood, you’ll use Positive Behaviour Support to help people with learning disabilities and/or autism experience greater independence, choice, wellbeing and quality of life.
You’ll work alongside the people we support, colleagues, families and multidisciplinary professionals to understand individual needs, identify what may be driving behaviours and develop practical, person-centred approaches that make a meaningful difference.
Your impact will extend beyond individual PBS plans. You’ll coach and develop colleagues, role model best practice and help teams embed Positive Behaviour Support into everyday support.
From functional assessments and behavioural observations to training, coaching and service improvement, you’ll help create environments where people are understood, supported and empowered to thrive.
About Norwood
Founded in 1795, Norwood is the oldest Jewish charity in the UK. We support and empower neurodiverse children and their families and people with neurodevelopmental disabilities to live their best lives.
At Norwood, you will make a real difference every day. You will be part of a supportive and inclusive team where kindness is shown in how we care, respect shapes how we work together, belonging ensures everyone feels valued, and empowerment enables people to thrive.
We invest in your growth, care about your wellbeing, and give you the pride of knowing your work changes lives.
Who We Are Looking For
You’ll be someone who combines professional knowledge with compassion, curiosity and a genuinely person-centred approach.
You’ll have experience supporting people with learning disabilities and/or autism and understand how effective Positive Behaviour Support can improve quality of life rather than simply respond to behaviours.
You’ll be confident undertaking assessments, developing and reviewing PBS plans and using behavioural data and observation to inform your recommendations.
Just as importantly, you’ll be able to translate your knowledge into everyday practice.
You’ll enjoy working alongside support teams, coaching colleagues and helping them understand not only what they should do, but why. You’ll build positive relationships with families and multidisciplinary professionals and be confident contributing your expertise to reviews, meetings and decisions about support.
You’ll be compassionate, resilient and organised, with the professional judgement to respond effectively when situations become challenging while keeping the individual, their rights and their quality of life at the centre of your approach.
Your Day to Day
You’ll:
Qualifications, Training & Experience
You’ll bring:
Reward & Benefits
At Norwood, you’ll have the opportunity to use your professional expertise where its impact can be seen in everyday life.
A bit more information:Ravenswood Village is a specialist care community in Crowthorne, Berkshire, operated by Norwood.
Founded in 1953 by families seeking better care and opportunity, Ravenswood now provides person-centred residential care and supported living for adults with autism, profound and multiple learning disabilities, sensory and physical impairments, and complex health needs.
More than a care setting, it is a vibrant community offering facilities and activities that promote wellbeing, independence, and meaningful engagement, all underpinned by strong governance and a Good rating from the Care Quality Commission.
Safe Recruitment: Norwood is committed to safeguarding and promoting the welfare of the children, young people, and adults we support. This role is subject to safer recruitment checks in line with CQC Regulation 19, and appointment is conditional upon satisfactory pre-employment checks, including Right to Work in the UK and a DBS check appropriate to the role.
The client requests no contact from agencies or media sales.
Service Delivery Administration Manager
We are seeking an experienced and highly organised Service Delivery Administration Manager to lead the Administration Hubs in the Midlands and South East Localities.
Position: 000044 Service Delivery Administration Manager
Location: Home-based, Midlands or South East Locality. However, frequent travel will be required as part of this role (may include team meetings or other work-related meetings)
Hours: Full-time, 35 hours per week
Salary: Circa £33,500 per annum
Contract: Permanent
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Health Cash Plan, flexible working opportunities available.
Closing Date: Sunday 13 September 2026
Interview Date: 8 and 9 October 2026 . Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
Reporting to the Service Support Lead, the Service Delivery Administration Manager will work to ensure the Administration Hubs are delivering high-quality administrative support to Locality Impact service delivery teams.
Key responsibilities will include:
About You
You will have:
This role requires frequent travel to provide face to face 1:1s, Admin Hub team meetings and wider management meetings. The teams you will be line managing are based in the Midlands and South East Locality. Candidates must be able to demonstrate how they can meet this requirement of the role
To fulfil the role, you must be a resident of the UK and have the right to work in the UK.
Applications
To apply you’ll be redirected to the organisation website where you can download the full role profile. You’ll need to submit a CV and cover letter demonstrating how you meet the person specification detailed in the role profile, and what you bring to the role in terms of your skills and experience.
If you are applying under the Disability Confident scheme, please indicate this in your supporting statement when applying for the role.
Stroke Association
Finding strength through support
The Stroke Association is the only charity in the UK providing lifelong support for all stroke survivors and their families. We provide tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.
We’re here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.
It’s only thanks to the generosity of our supporters and donors that we can provide vital support.
Stroke Association is driven by our ambition to improve the lives of everyone affected by stroke. This means we’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by Our approach to solving inequity in stroke, we are prioritising listening to, and learning from, lived experience across our charity.
We are working to improve the representation of this lived experience at all levels within the Stroke Association and we are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how we work.
We are a Disability Confident employer, and we are making great progress focusing on flexible working, reasonable adjustments and access to work. Our charity has a variety of staff network groups and we're committed to continuously improving our diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.
You may also have experience in areas such as Service Delivery Administration Manager, Service Delivery Admin Manager, Service Administration Manager, Service Admin Manager.
Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP