759 Policy communications manager jobs

RISE strives for a world where people can lead safe, purposeful lives as a result of better relationships within families and communities; where harmful behaviour is marginalised and fewer people, are victims of crime. In order to create safe communities, RISE empowers people to break their cycle of harmful behaviour. RISE’s programmes challenge attitudes and facilitate long-lasting behaviour change and are driven by the belief that people, including children and young people, can make better decisions, given the right support. RISE are specialists in designing and delivering evidence-based, transformative behaviour change courses within the criminal justice system and wider community.

DRIVE aims to reduce the number of adult and child victims of domestic abusive by disrupting and changing perpetrator behaviour and maintain effective risk management of high risk, high harm perpetrators.

DRIVE is currently being expanded into Northamptonshire. The RESPECT, Safe Lives, Social Finance-led project sees RISE collaborate with Northants, statutory agencies such as the police, probation service and children's social care and local specialist agencies to challenge the behaviour of high-risk perpetrators of domestic abuse. The focus of DRIVE is to hold the perpetrators to account, rather than expecting punitive measures of uprooting the victim and children from their family, community and schools to be the solution; thereby allowing the perpetrator to move from one victim to the next.

Key Accountabilities

Statement of the main areas of responsibility

The DRIVE Service Manager will be responsible for mobilising the expansion project across Northamptonshire, working closely with the Drive Central Team.

The DRIVE Northants Team (Case Managers and Advance Practitioner) will develop and co-ordinate an individual, multi-modal intervention plan for each Service User, which will incorporate support and/or disruption strategies; a pro-active approach to Service User engagement and commitment to working towards attitudinal and behavioural change, whilst keeping the victim’s safety central to any interventions implemented. The Service Manager will seek to ensure this role is carried out fairly and take organisational responsibility for risk. 

The DRIVE Service Manager will work collaboratively with the wider London DRIVE Team, and line manage DRIVE Northants Case Managers and Co-ordinators.

Management and Development:

· Provide each Case Managers with monthly Case Management Supervision.

· As part of the monthly Case management supervision process, Case Managers should be given the opportunity to discuss Service User cases; exploring concerns, reviewing assessment decisions and developing a collaborative individual intervention plan.

· Ensure that the service is managed in accordance with its governing documents from the DRIVE case management manual.

· Provide annual appraisal and regular support and supervision reviews to ensure that great performance is recognised; and that poor performance, and welfare issues affecting performance, are addressed. Offering Clinical Supervision as necessary.

· Support, manage and develop Case Managers, promoting wellbeing and growth within their roles.

· Ensure Case Managers maintain safeguarding training up to date in line with local protocols.

· Ensure Case Managers attend all training delivered by RESPECT and other relevant training.

· Ensure that all safeguarding and critical incidents are reported in a timely manner following the appropriate protocols.

Management and Performance:

· Provide routine reports to the Project Director, funders and stakeholders so that they can assess the overall performance of the service.

· To ensure that the required data is recorded on the Drive case management system, so that the evaluation, performance management and service learning is maximised.

· Represent the service at local and national events; deliver training and presentations as appropriate in partnership with the Project Director.

· Contribute to the learning from the Drive Pilot through service reviews, working with the Drive Evaluators, supporting the Drive Partnership in addressing implementation and ongoing delivery

Strategic Management

· Develop and maintain links with other agencies, both as an individual and as a service; developing protocols, referral procedures, skills sharing and joint working with external partners as appropriate.

· Attend and partake the Domestic Abuse Perpetrator Panel (DAPP) and MARAC meetings.

· Develop and maintain effective links with other agencies, attending strategic and operational working groups as appropriate.

· Demonstrate a proactive approach to resolving barriers to achieving the Drive objectives with other professionals and services.

· Share best practice with other Drive Service Managers to further develop the role and the Drive project in general.

· Work with the Director, Practice Adviser, Steering Group and Drive Project Evaluators to maximise learning from the pilot sites and modify the model according to findings from data on what is proving effective.

· Develop and share ideas for service innovation, exploring options for implementation locally and informing the potential for national roll-out on conclusion of the pilot phase.

Recording and administrative tasks:

· Supervision sessions will be recorded on the Case Management Supervision pro-forma, and form part of the quality assurance and staff support and supervision processes as well as informing the personal and professional development of the Team leader Case Manager.

· Ensure that Team Leader and Case Managers’ files and records are accurate and complete, submitted at the appropriate data collection milestones and that both are kept and are in compliance with General Data Protection Regulations 2018 (GDPR), the UK Data Protection Act 2018 and meet IMR (Internal Management Report for Domestic Homicide Reviews DHR) recording standards.

· Maintain an accurate and secure audit trail of all relevant communication in compliance with GDPR 2018.

· Support Case Managers to use the Drive Project electronic case management system accurately and consistently for all their work.

General tasks:

· Be a strong advocate for RISE delivery, representing RISE and its strategic direction at key stakeholder events.

· Attend management meetings as directed by line manager.

Confidentiality and Information Security

· Adhere to the Data Protection and Freedom of Information Acts and comply with the terms of RISE’s Privacy, IT and Data protection policies, and that of our partners where relevant.

· Comply with security measures in accordance with RISE policies and our partner’s E-mail and Internet use.

Safeguarding Children and Vulnerable Adults

· RISE is committed to keeping children and vulnerable adults safe. Post holders with direct service user contact are responsible for promoting and safeguarding the welfare of children and vulnerable adults s/he is responsible for or comes into contact with. Post holders not in direct offender contact have a general responsibility for safeguarding children and vulnerable adults in the course of their daily duties and for ensuring that they are aware of the specific duties relating to their role.

Other duties

• Undertake other duties as may be required which are commensurate with the grade and nature of the post.
• Cover for other management posts as appropriate.

Knowledge, Skills, Abilities and Experience

The tools needed to do the role

Essential

• Evidence of sound strategic thinking
• Experience managing staff
• Sound knowledge and understanding of Domestic Abuse work and Rehabilitative Interventions.
• Experience of managing performance and a track record of improving team/unit performance
• Ability to review and analyse data and apply problem solving skills to improve performance
• Experience of working effectively across organisational boundaries
• Experience of managing successful projects
• Sound knowledge of the principles of Equal Opportunities, anti-discriminatory practice and valuing diversity
• Excellent communication skills – written, verbal and presentation
• Experience of managing budgets
• A strong understanding and experience of risk management

· Experience and knowledge of multi-agency liaison risk management.

· Experience of working with both Families, Children and Service Users.

· An Enhanced DBS Check is required for this role.

Desirable

· A relevant qualification, e.g Management or strategic leadership

About Starlight

Starlight is the national charity for children's play in healthcare.

We believe that healthcare should be a more humane and child-centred experience for every child. We work across the UK to champion the importance of play during treatment, care and recovery, supporting children, parents and carers, and healthcare professionals.

Play is integral to children's wellbeing. It can help children experience greater agency, autonomy and control during healthcare, express thoughts and feelings, build resilience and make healthcare settings feel more welcoming and safe. But play is still too often overlooked or treated as an optional extra within children's healthcare.

Our ambition is to end preventable trauma in children's healthcare.

Our new strategy is taking Starlight into an important next phase. We want to build on the expertise, evidence, influence, partnerships and brand positioning we have developed over recent years and use them to create greater impact for children and families.

That means becoming a stronger voice for change: increasing understanding of children's experiences of healthcare, influencing the systems and people who shape children's healthcare, strengthening our relationships with supporters and partners, and communicating with greater clarity, consistency and impact.

Our brand and communications have an increasingly important and broad role to play. We need to tell powerful stories, challenge assumptions, engage people emotionally and intellectually, and make it clear why children's healthcare needs to change.

This is an exciting time to join Starlight and help shape how our purpose, personality and ambition are experienced by the people who matter most.

Our Strategy and the Creative Designer

Our ambition is to influence how children's healthcare is understood and experienced.

To do that successfully, we need communications and creative work that is distinctive, compelling and purposeful. We need to communicate with different audiences in ways that help them feel, understand and ultimately do something differently. As our Creative Designer, you will play an important role in making that happen.

Working as part of the Influence, Insight & Communications team and reporting to the Communications & Brand Manager, you will develop ideas and produce high-quality work across campaigns, fundraising, influencing, digital communications, events and organisational communications.

You will also help to evolve how Starlight looks, feels and expresses itself, ensuring that our creative work is distinctive, consistent and recognisably Starlight.

You will work closely with our Digital Content Creator, who leads the production of channel-native video and social content. You will contribute visual concepts, campaign identities, graphics, storyboards and brand treatments to help this content feel coherent, distinctive and recognisably Starlight.

You will help Starlight make effective use of new creative technologies, including AI, where they can improve efficiency, enable experimentation or extend our creative capability. We want to use technology to help us work smarter and create more, without compromising creative judgement, authenticity or quality.

You will work with colleagues across Starlight and, where appropriate, with external creative specialists to ensure our communications are engaging, accessible, authentic and effective.

About the British Society for Heart Failure

The British Society for Heart Failure (BSH) is the UK's leading charity and membership organisation dedicated to improving care for people living with heart failure. We bring together healthcare professionals, researchers and decision-makers to improve prevention, diagnosis, treatment and long-term outcomes through education, awareness, research and policy influence.

This is an exciting time to join BSH as we deliver our ambitious new strategy and continue to drive forward our national 25in25 campaign to reduce mortality from heart failure and improve outcomes for patients across the UK.

About the Role

This is a high-profile opportunity to shape and deliver BSH's policy agenda and strengthen its influence across the healthcare sector.

Reporting to the Chief Executive, you will work with clinical leaders, parliamentarians, NHS stakeholders and partner organisations to ensure BSH remains a credible and influential voice on heart failure policy. You will help develop evidence-based policy positions, influence decision-makers and support improvements in heart failure prevention, diagnosis and care across the UK.

Key Responsibilities

• Lead the delivery and development of BSH's policy framework and priorities.
• Develop policy papers, briefings, consultation responses and stakeholder communications.
• Build relationships with parliamentarians, NHS leaders, policymakers and healthcare organisations.
• Represent BSH at meetings, consultations, forums and policy discussions.
• Identify opportunities to influence policy and improve outcomes for people living with heart failure.
• Work collaboratively with partner organisations on advocacy, campaigns and policy development.
• Monitor the healthcare and policy landscape, identifying emerging issues and opportunities.
• Support wider organisational activity including communications, events and strategic initiatives.

Our Commitment to Inclusion

We welcome applications from people of all backgrounds and experiences. If you're excited by this opportunity but don't meet every requirement, we'd still encourage you to apply. As this role is primarily remote we also encourage applicants from any location in the UK that enables occassional travel into London and elsewhere in the UK.

Work where it matters most, achieve what matters more

Be part of a team where passion meets purpose, as we work together where the challenge is greatest to change the lives and build the futures of children and young people.

Ormiston Academies Trust is looking for an exceptional Head of Executive Office and Communications to sit at the heart of our organisation — running our Executive Office and shaping how we communicate with 45 schools, our staff, and the wider world.

In this dual role, you'll act as trusted adviser to our CEO and Deputy CEO, managing correspondence, priorities and special projects across the Trust. You'll lead our entire communications agenda including internal, external, press and public affairs, building a strategy that helps every one of our schools feel connected to our mission, and that raises Ormiston's voice and influence across the education sector.

You'll work closely with our National Leadership Group, Principals and senior leaders, and you'll have real scope to shape how a large, multi-layered organisation talks to itself and to the outside world.

About you

You'll bring senior leadership experience, ideally gained managing a press office or public affairs function, and you'll be confident operating as a trusted adviser to CEO-level and Principal-level stakeholders. You'll have a track record managing communications across multiple channels in a large, complex organisation, and be a confident user of technology and AI, with a clear view of how AI will change communications and administration. Experience in education, the public sector, or working with ministers, regulators or national media would be an advantage, but isn't essential.

Strong writing and interpersonal skills are essential, along with the ability to distil complex information for different audiences and communicate it clearly and simply. You'll bring calm, decisive leadership under pressure, including experience managing high-profile issues or reputational risk. This role requires you to combine excellent project management with the ability to build and sustain relationships across an organisation and beyond it.

Above all, you'll bring a genuine commitment to Ormiston's mission and values, and the creativity and critical thinking to solve problems in a fast-paced, changing environment.

About Ormiston Academies Trust

Our vision is to create a school system where every child thrives, regardless of background. Our people are at the heart of our approach – they are our greatest asset.

We exist to provide the best learning opportunities every day, in every school for every child. It is the people and teams in our Trust who make this a reality and ensure we have the greatest impact. If you join us at Ormiston, whatever your role, you can be sure of a role with purpose and meaning.

Ormiston, where every member of staff enjoys…

• The opportunity to build on the legacy of those who came before – being part of one of the longest standing Trusts, created with the sole purpose of enabling children and young people to thrive
• Working for a Trust nationally recognised for its impact on disadvantaged children – a rewarding, stimulating career where staff are challenged to be the best they can be, for the pupils we are proud to serve
• Being part of a team and community where you belong – receiving bespoke and holistic support from a well-resourced and ambitious network of experts and professionals that work at the heart of communities
• A supportive environment to grow your career – an extensive professional development programme, alongside flexible working arrangements and generous benefits

Benefits that care for you

We value your hard work and dedication, and we're committed to ensuring you feel supported, both professionally and personally so that you are in the best position to make the most impact for the children and young people in our schools.

When you join us at Ormiston, you can be certain that your work will have purpose and meaning. You can also expect robust and holistic support from us to enable you to excel in your role.

You will have access to an attractive benefits package including:

• 30 days annual leave (rising to 32 days after 5 years' service)
• Generous pension and life cover
• Access to health and well-being programmes, including a counselling service.
• Discounts on retail, travel, and leisure through our benefits platform.
• Free and confidential legal, tax and health 24/7 helpline.
• Cycle to work scheme.
• Automatic pay progression.
• Flexible working arrangements.

And much more as part of a leading multi-academy trust.

We are open to considering secondment and fixed term/flexible working arrangements for the right candidate. 

If you have any questions about the role please contact our recruitment team. 

The closing date for applications is 25 September 2026 with interviews due to take place the week commencing  5 October 2026.

Early applications are encouraged as we reserve the right to close the vacancy early should a suitable candidate be found.

Overview 
The role of Foodbank Manager is to oversee the operations of the East Grinstead Foodbank, with concern for its efficiency and standards within the Trussell franchise.  This will include the strategic direction and financial sustainability of the Foodbank and with the wider team the reputation of the Foodbank and its partnerships with other voluntary organisations and governmental organisations. 

The Foodbank Manager reports to the Trustees, including submitting a report to, and attending Trustee meetings. 

Responsibilities 

Strategic Leadership 

• In co-ordination with the Trustees, to shape, implement and review the strategic development of the Foodbank, aligned with its mission, vision and values 

• Provide inspirational leadership to the staff, volunteers and stakeholders 

• Assess the evolving needs of the local community and identify opportunities for providing improved support

Management 

• Oversee operations, ensuring the effective delivery of the Foodbank’s services and adherence to its policies and procedures 

• Foster a positive and inclusive environment for the staff and volunteers 

• Promote collaboration with referral and other external agencies 

• Develop and maintain robust systems for data collection, analysis and reporting 

Advocacy and External Relations 

• Be the outward face of the East Grinstead Foodbank 

• Handle any media interviews or visits to the Foodbank 

• Give presentations on the Foodbank to community groups, donors and the public 

• Represent the Foodbank and Trussell with local Councils and local MPs 

• Liaise with other foodbanks in the region 

• Lead the Foodbank’s participation in Trussell and other campaigning 

• Take a lead role in periodic Newsletters 

Fundraising and Financial Management 

• Develop and implement a fundraising strategy to secure food and financial donations to ensure the sustainability of the Foodbank 

• Cultivate relationships with donors, corporate partners and council/community partners to maximise financial support 

• Actively assist in fundraising, including attendance at events, completion of applications and appeals for food and funds

• Assist the Treasurer and Trustees in setting Budgets, monitoring financial performance and recording systems 

Compliance and reporting 

• Ensure compliance with the relevant statutory obligations of the CIO, including the Charities Commission, food standards, health and safety, safeguarding and the other policies of East Grinstead Foodbank 

• Ensure reporting systems are in place for stock and assetsof the Foodbank, including reports required by Restricted funders 

• Ensure compliance with the terms of the Trussell franchise, including the online data system and reporting of key indicators 

• Assist the Trustees in any Trusell or regulatory reporting requirements 

• Ensure staff and volunteers are aware of all relevant regulations and reporting requirements 

Staff and Volunteers 

• Line manage the part-time staff 

• Enable and ensure excellent coordination of and support for volunteers 

• Assist in the recruitment of new staff and volunteers 

• Regularly meet with staff 

• Listen to and motivate volunteers 

• Act as Safeguarding Officer or Deputy Safeguarding Officer if required 

Reporting to Trustees 

• Report to and attend Trustee meetings 

• Advise on any exceptional events, risks, complaints, accidents and external contacts 

Routine oversight 

• Oversee the efficient operation of food collection, storage and distribution 

• Ensure levels of food are monitored and issue appeals for more when needed 

• Ensure that everyone who comes to East Grinstead Foodbank for help is treated with care and respect, has their needs listened to and is offered all possible assistance and signposting 

• Engage directly with Foodbank clients when required 

• Be present as regularly as necessary in open Foodbank sessions.

Foodbank Manager - Person Description 

Essential 

• Sympathetic to the Christian ethos of the Foodbank 

• Passionate about tackling poverty and its causes 

• Self-motivated and energetic, able to work independently 

• Excellent communication skills 

• High level of organisational skills 

• Ability to lead, motivate teams of part-time paid staff and unpaid volunteers 

• The ability to promote the Foodbank locally to raise awareness, food donations and funding 

• Confident IT skills and knowledge of social media 

• Working knowledge of statutory compliance in a small organisation, including staff, health and safety, safeguarding and GDPR 

• A flexible approach to working hours, including occasional meetings and representations outside normal working hours 

Desirable 

• Previous experience within the voluntary sector 

• Public speaking skills 

• Experience of fund-raising 

• Local knowledge, especially of welfare organisations 

• Clean driving licence and access to a car 

Terms 

This is a permanent post.  It is subject to a six-month initial probationary period. 

The post is part-time, currently at 21 hours per week. 

Hours may be worked flexibly subject to agreement with the Trustees.

The Foodbank is based at Jubilee Community Centre, Charlwoods Road, East Grinstead, West Sussex RH19 2HL. 

Competitive salary for the charitable sector reviewed annually in January. 

Benefits: All paid staff are entitled to be part of the NEST pension scheme. 

Holidays: Paid holiday entitlement of 5.6 working weeks (pro-ratafor part-time hours worked) during a complete holiday year.The Foodbank is closed on bank holidays and these will not count as holidays. 

Timetable 

Closing date for applications: 16 October 2026 

Interviews: shortly thereafter 

Start date: Early January 2027, to facilitate a smooth transition from the current manager. 

Salary: £34,000 FTE (£20,400 actual salary) 
Contract: Permanent, part-time, 0.6 FTE 
Hours: 21 hours per week with flexibility as to how these are worked subject to business need and prior agreement 
Location: Hybrid, with regular attendance at our central London office (40%) 
Reporting to: Head of Policy and Advocacy 

Help shape public understanding of data and evidence 

We are looking for an experienced and proactive Press and Communications Officer to help raise the profile of the RSS, secure media coverage for our work, and ensure our expertise reaches policymakers, journalists and the wider public.

This is an exciting opportunity for a communications professional who enjoys translating complex topics into compelling stories and wants to contribute to evidence-informed public debate. 

About the role 

As Press and Communications Officer, you will lead and coordinate media and communications activity across the Society's policy, advocacy and public engagement work. You will build relationships with journalists, identify opportunities to showcase RSS expertise, support media-facing spokespeople, and deliver communications campaigns that enhance our influence and reputation.

You'll work across a wide range of issues, helping to explain the role of data, statistics and evidence in public life while ensuring the RSS is recognised as a trusted and authoritative voice. 

Key responsibilities include: 

• Developing and delivering communications campaigns and media plans.
• Generating positive media coverage and building strong relationships with journalists. 
• Drafting press releases, statements, briefings and opinion pieces. 
• Managing media enquiries and supporting RSS spokespeople.
• Creating and scheduling social media content.
• Identifying opportunities to contribute RSS expertise to current public debates.
• Monitoring and evaluating media coverage and communications impact.
• Supporting the development of a diverse network of expert ambassadors and spokespeople.

About you 

We're looking for someone who combines excellent communications skills with a strong news sense and a passion for making complex information accessible. 

You will have: 

• At least two years' experience in communications, press, public affairs or media relations.
• A strong track record of securing media coverage and building media relationships.
• Experience creating high-quality communications content, including press releases and social media content. 
• Experience planning and delivering communications campaigns.
• Excellent writing and editing skills.
• Strong organisational and project management abilities.
• Confidence working with senior stakeholders and subject matter experts.
• The ability to explain complex issues clearly to non-specialist audiences.

Experience in a membership organisation, charity, professional body, learned society, or policy-focused organisation would be advantageous, as would an interest in research, evidence, data or public policy.

Why join us? 

At the RSS, you'll be part of a friendly and collaborative team committed to improving the use of data and evidence across society. We offer: 

• Generous pension scheme with employer contributions of up to 10%.
• 25 days annual leave plus bank holidays and Christmas closure (pro rata).
• Hybrid and flexible working arrangements.
• Training and development opportunities.
• Cycle-to-work scheme.
• Season ticket loan.
• Employee Assistance Programme.

Apply now 

If you're an enthusiastic communications professional looking to make a meaningful impact through evidence, data and public engagement, we'd love to hear from you. 

Join us in helping ensure that statistics and evidence are at the heart of understanding and decision-making.

I’m eager to speak to a Communications and Campaigns professional with experience developing and delivering integrated communications and public affairs strategies, ideally within the charity, education, or third sector, or in an agency environment. The opportunity is with a leading international children’s education charity, as their Campaign Communications Manager, based in London, working an innovative, 4 day week.

In this role you will develop and deliver the communications strategy for a specific Education Campaign and Global Finance Summit, working closely with the Senior Campaigns Manager. You will manage communications with a global network of more than 200 businesses, NGOs, foundations, early childhood organisations and government partners, producing toolkits and campaign updates that enable effective advocacy.

Your experience:

• Proven track record of managing external stakeholders, coordinating networks, and translating complex issues into content and stories that build public and political momentum.
• Led political insight and policy analysis across UK and devolved markets, identifying opportunities to influence
• Led communications and public affairs strategy
• Digital campaigning, overseen campaign communications across digital channels, including the website, social media and email
• Organised roundtables
• Drawing together evidence-based content for parliamentary and departmental audiences
• Secured national and regional media coverage
• Experience creating and/or overseeing the creation of social media assets
• Creation of Toolkits- creating communications assets for others to use and liaise with partners on communications.
• Events experience – desirable.

Are you ready to play a central role in planning and delivering integrated communications that build momentum, engage partners and support advocacy?

• Salary £40,000 for 4 day week.
• 4 day working week (Monday-Thursday).
• Permanent position
• Central London based office- Hybrid working (1-2 days per week in the office)
• Closing date- applications are reviewed on a rolling basis, so please apply today!

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

About us

The Alliance for Youth Justice is an alliance of more than 70 non-profit organisations advocating with and for children to drive positive change in youth justice across England and Wales. We mobilise our members’ frontline expertise, children’s lived experience, and evidence from research to champion a child-centred, rights-based and trauma-informed system that treats contact with the justice system as a sign of unmet need and systemic failure, prioritises support over criminalisation and gives every child the opportunity to thrive.

We're widely recognised as the most influential group campaigning for improvements to the system, with trusted access to decision makers, working towards three goals: keeping children safe from the youth justice system through prevention and diversion; racial justice across the system; and custody as a last resort for children.

About the role

Following the launch of our new strategic approach, our Influencing Manager will lead the development and delivery of AYJ's influencing, policy, public affairs and campaigning work to shift policy, legislation, practice and public narratives.

Campaigning, policy and public affairs (70%) — lead our influencing strategy alongside the CEO, spot opportunities for systemic change, develop evidence-driven policy positions and briefings, and build relationships with members, politicians, civil servants and stakeholders.

Strategic communications (30%) — ensure the reach of our influencing, write high-impact influencing content for our digital channels, and act as first point of contact for media enquiries.

Anti-opressive, anti-racist practice and youth voice run through everything, including involving children and young people with lived experience safely and meaningfully in our work.

About you

You have a proven track record of influencing for systemic change through policy, public affairs, communications or campaigning within a voluntary sector organisation or coalition, and know how to turn complex policy and research into compelling written communications for varied audiences. You have a thorough understanding of the political environment and Parliament, strong relationship-building skills, and excellent project management. You bring a genuine interest in youth justice and the issues facing children in England and Wales, alongside a personal commitment to anti-racism, social justice and child rights.

Why join us

We're a small team of three punching well above our weight, with real scope to shape how we work and few layers of hierarchy. We offer flexible, trust-based home working (within core hours), plus 25 days' leave (pro rata), Christmas office closure, and a 5% employer pension contribution.

We encourage applications from historically marginalised groups even if you don't meet every requirement, and we do not use criminal records to exclude candidates.

Please download the reruitment pack to find out more and read the full job description and person specification.

The Role
Policy Development Lead
We are looking for a Policy Development Lead to provide strategic leadership, coordination and expertise in proactive policy development across NDCS. This exciting new role will help us think beyond immediate policy activity, identify where system change is needed, and develop longer-term policy positions that are informed by evidence, specialist insight, lived experience and external practice.
The role will initially focus on Education, while retaining the flexibility to support wider policy development across areas such as early years, social care, health, benefits, sign language and other emerging priorities. Working closely with Platform Leads, Policy and Nation Leads, and colleagues across the organisation, you will help ensure NDCS develops strong, evidence-based policy positions that create meaningful change for deaf children and their families.
What you'll do

• Lead and coordinate proactive policy development activity across NDCS, identifying opportunities for deeper policy thinking and systems change.
• Apply systems thinking to identify complex challenges, explore interdependencies and develop practical solutions
• Identify emerging trends, risks and opportunities, using systems thinking and horizon-scanning approaches to inform future organisational priorities.
• Translate complex evidence, research and lived experience into clear recommendations that support organisational decision-making and influence.
• Influence senior leaders and key stakeholders by providing strategic policy advice, insight and recommendations.
• Lead and coordinate policy development activity across multiple teams, ensuring expertise, insight and activity are aligned.
• Build productive relationships with external researchers, policy networks and sector experts to bring innovative thinking into NDCS.
• Identify cross-cutting themes and opportunities for change by bringing together insight from local, regional and national sources.
• Facilitate strategic conversations that help colleagues explore complex issues, understand system interdependencies and develop long-term solutions.
• Champion a proactive, evidence-informed approach to policy development across the organisation.

What you'll need

• Significant experience in policy analysis, development or strategy within a complex organisation, sector or policy environment.
• Proven ability to translate complex evidence, research and lived experience into recommendations that drive organisational action and influence.
• Experience influencing senior decision-makers and shaping organisational, sector-wide or public policy direction.
• A track record of leading and coordinating complex work across multiple teams, functions or stakeholders.
• Excellent communication skills, including the ability to produce high-quality briefings, policy positions and strategic recommendations.
• Experience bringing together evidence and insight from multiple sources to identify emerging issues, trends and opportunities for change.
• Strong systems-thinking skills and experience developing long-term solutions to complex challenges.
• The ability to lead through collaboration, credibility and specialist expertise, building alignment across diverse teams and stakeholders.
• Strong understanding of the policy, practice and systemic issues affecting deaf children and families, and the ability to apply this knowledge to strategic policy development.
• Strong digital skills and a sound understanding of agile values & principles.
• Acriminal record check / DBS disclosure (if offered the position).

What you'll get

• Home-based working with flexible hours.
• 25 days holiday - plus an additional 3 days at Christmas (& bank holidays).
• Pension (5.5% employer contribution).
• Healthcare Cashplan.
• Annual performance-based salary increase.
• Employee Assistance & Wellbeing Programmes.

What we do
The National Deaf Children's Society are the leading charity for deaf children. We give expert support on childhood deafness, raise awareness and campaign for deaf children's rights, so they have the same opportunities as everyone else.

Pre-employment checks
As part of our commitment to creating a safe and trusted environment for the children, young people and families we support, all offers of employment are subject to background checks. These include Right to Work verification, Criminal Record Disclosure, and ID and address verification.

To complete an online Right to Work check, you will need a valid UK or Irish passport, or a government share code if you are not a British citizen. If an online check is not possible, we’ll need to verify your documents in person at our London office. Please be aware that travel time and expenses for this appointment cannot be reimbursed.

Disability Confidence
We are a Disability Confident Employer and committed to offering interviews to candidates who request to be considered under the disability confident scheme and meet the minimum requirements for the role.

The National Deaf Children’s Society is a registered charity in England and Wales no. 1016532 and in Scotland no. SC040779.

Harris Hill is delighted to be partnering with a well-established hospice and family support organisation in the recruitment of an HR Manager. This is an excellent opportunity for an experienced HR professional to join an organisation committed to providing exceptional care and support to patients and their families.

The role is a 12-month fixed-term contract, with the possibility of an extension. It is a hybrid role, with two days per week working from the hospice’s office in Bromsgrove (near Birmingham).

As HR Manager, you will be joining the organisation in a newly created, standalone HR role, providing trusted and proactive HR advice across the organisation. You will support managers and clinical leads across the full employee lifecycle, leading on complex employee relations matters, including disciplinaries, grievances, absence and performance management, while supporting workforce planning, recruitment, safer recruitment and succession planning. You will maintain and develop HR policies and ensure compliance with employment legislation, CQC requirements and safeguarding frameworks. You will also support learning and development, staff wellbeing and engagement, produce workforce reports, and lead HR projects including EDI, change management and wellbeing initiatives.

We are looking for an experienced and strategic HR generalist professional with CIPD Level 5 or equivalent, a strong understanding of employment legislation, HR compliance, policies, procedures and best practice, and experience managing HR within a sensitive or regulated environment. As a self-starter, you will be comfortable working independently, establishing and developing an HR function from the ground up, and using your expertise to drive positive cultural change across the organisation. You will be a confident coach and adviser, with excellent communication skills, strong emotional intelligence and the ability to handle sensitive conversations with empathy, discretion and professional judgement. Experience within healthcare, charity, hospice or social care settings would be advantageous.

To apply, please submit your up-to-date CV by 4 October at 23:59. Shortlisted candidates will be asked to submit a tailored cover letter after reviewing the full job description.

Please note that only applicants with an unrestricted right to work in the UK will be considered for this position.

Please note, only successful applicants will be contacted with further information.

As a leading charity recruitment specialist and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Global Senior Prospect Research Manager

Roletype:Full time; Permanent

Location:Godalming, UK (hybrid working pattern 2x days per week in the office). The office is located close to Godalming station, with direct trains from/to London Waterloo in approximately 45 minutes.

Salary:£47,000 - £50,000per annum (depending upon skills and experience)

Abouttherole

As our Global Senior Prospect Research Manager, you’ll play a key role in helping Compassion in World Farming to end factory farming by strengthening our global prospect research function.

This is an established and important role within our Global Philanthropy Team, central to building and sustaining a strong, high-quality prospect pipeline to support our fundraising growth ambitions. As part of this role, you’ll help shape and deliver prospect strategy, insight and KPIs aligned to our fundraising priorities and long-term organisational growth plans.

As our Global Senior Prospect Research Manager, you’ll be responsible for (but not limited to):

• Prospect Research -Leading and strengthening the global prospect research function,ensuring it effectively supports ethical fundraising growth across key markets.
• High Potential Prospects-Identifying,researchingand prioritising high-potential prospects from Salesforce and other sources, working closely with colleagues in CRM & Insights.
• Profile Creation-Producing clear, high-quality prospect research profiles to support donor cultivation, relationshipdevelopmentand strategic decision-making.
• Ethical Screening -Leading on due diligence and ethical screening, ensuringa consistent and rigorous approach across donors and markets.
• Data and Reporting-Using data, insight and reportingto analyse our prospect pool,identifynew donor opportunities and supportaccurate, compliant donor records.

About you

To succeed in this role, you’ll need to bring strong prospect research experience, from an international fundraising team or comparable environment, alongside a good understanding of global philanthropy trends, donor behaviour and ethical fundraising practice.

You’ll have to be confident in turning research into clear, useful insight for fundraisers, with the ability to build strong working relationships across teams and communicate findings in a way that supports action. You’ll also have excellent attention to detail and the ability to self-manage a varied workload in a busy, values-led environment.

Skills and experience you’ll need to bring as our Global Senior Prospect Research Manager:

• Prospect research experience within an international fundraising team or comparable environment.
• Experience building and managing a prospect pipeline that supports income growth.
• Experience using a wide variety of resources to produce high-quality intelligence for fundraisers.
• Experience of due diligence and applying ethical fundraising policies.
• Strong understanding of prospect research systems and processes, with experience using CRM systems, ideally Salesforce.

If you don’t meet every requirement but believe you could thrive in this role, we encourage you to apply.

Why join us

This is a brilliant opportunity to shape a vital global research function and help drive the fundraising growth needed to create lasting change for farmed animals.

We offer a supportive, flexible workplace with a strong focus on wellbeing and development, including:

• 25 days annual leave + bank holidays
• Health Cash Back Plan and 24/7 GP access
• Employee Assistance Programme and MHFA support
• Premium Calm App subscription
• Electric car schemeavailable
• Defined contribution pension scheme
• Enhanced discretionary sick pay
• Hybrid working model (role and location dependent)
• Free onsite parking and office next to mainline station
• Cycle Benefit scheme and other savings options
• Ongoing learning and development opportunities

How to apply and key dates

Ifyou’reready to make a global impact,we’dlove to hear from you. PleasesubmityourCV and a cover letteroutlining how you meet the Person Specification. To support a fair and unbiased recruitment process, we kindly ask that you do not include a photo in your CV. 

Please note that we may begin interviews on a rolling basis, so early applications are encouraged.

Closing date: 29 September 2026

1stStage (Teams) Interview

2ndStage (Face to Face at HQ) Interview, with task

“Join us in building a more compassionate future for animals, people, and the planet.”

About Compassion

Compassion in World Farming Internationalis a leading global organisation working to end factory farming. Founded in 1967 by British farmer Peter Roberts,we’vespent over 50 years driving change, successfully campaigning to ban cruel practices such as barren battery cages, veal crates, and sow stalls across the UK and Europe.

Our work combines advocacy, campaigning, and collaboration with policymakers and businesses to promote animal welfare and sustainable food systems. We envision a future where animals are treated with compassion, and farming supports both people and the planet. To learn more about our mission, culture, and opportunities, please explore ourCandidate Pack, andCareers Page. 

Tocomply withlegal requirements in the UK and internationally, all applicants must be able todemonstratetheir right to work in the country where the role is based. Compassion in World Farming is absolutely committed toproviding equal opportunities for everyoneregardless of their background.Wevalue diversity and live experienceand acknowledge the underrepresentation of people from certain backgrounds, both within our organisation and across the sector.We welcome applications from underrepresented groups, whether these be of ethnicity, gender, identity, religion, physical ability, sexual orientation or other.

Head of Policy and Communications

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Head of Policy and Communications 

Location England

£58,212 per annum (pro rata for part time) 

Ref: 114REC 

Part Time - 21 hours per week – we are happy to talk flexible working 

Base: Home based/hybrid, in or commutable to London 

Contract: Maternity Cover 

Disclosure: Basic/Enhanced/ DBS is not required for this position as the post holder will not be working with school and community groups in the region. 

ABOUT THE ROLE 

Team: Strategy and Engagement/ Policy and Communications 

As the Head of Policy and Communications you will lead our policy, communications and influencing work in England, helping to increase support for walking, wheeling and cycling. As a key member of the Policy and Communications leadership team, you will raise the profile of Walk Wheel Cycle Trust, strengthen engagement with supporters and influence decision-makers to create positive change. 

Working closely with senior leaders, you will shape political strategy, develop clear and compelling messages, and build strong relationships with policymakers, partners and stakeholders. You will use evidence, insight and collaboration to influence national policy and help deliver our UK-wide goals. 

This is an exciting opportunity to drive real change by championing healthier, greener and more accessible journeys for everyone. 

What You’ll Be Doing 

• Lead our influencing work with the UK Government and coordinating that with our influencing work with the other three nations, government agencies, mayors and regional policymakers.

• Build trusted relationships with UK Government policymakers and partners who share our goals. 

• Provide strategic advice to the charity’s senior leaders on communications and political risks and opportunities. 

• Lead our UK-wide and England focused media and communications team, building and protecting the charity’s reputation. 

• Working with the Head of Brand and Marketing to plan and implement our supporter engagement campaigns. 

This role is ideal for someone who enjoys leading both communications and public affairs for a cause, working with others internally and externally to achieve positive change. 

ABOUT YOU 

We’re looking for someone who has experience and understanding in the areas listed below. You don’t need to meet every requirement — if you feel you’d be a good fit, we encourage you to apply. 

• Extensive experience influencing the UK Government, and the ability to provide strategic advice to senior leaders on political and communications risks and opportunities. This is the most important experience to be successful in this role. 

• Experience working in coalition with other external partners to achieve policy and communications goals. 

• Ability to build positive profile in the media and protect reputation in a crisis. 

• Excellent communication and influencing skills. 

• Successful leader of a multi-disciplinary policy and communications team. 

• The ability to work in a way that promotes the safety and wellbeing of children, young people and adults at risk.

LIVING OUR VALUES 

At the Walk Wheel Cycle Trust, we’re a values‑driven organisation. We’re looking for people who are: 

Always Learning – curious, open‑minded and committed to continuous improvement. 

Championing Equity – inclusive, respectful and focused on ensuring everyone has a voice and fair opportunity to succeed. 

Taking Ownership – proactive, responsible and empowered to make things better. 

Delivering Together – collaborative, transparent and motivated by shared success. 

Through our values we make it possible for more people to walk, wheel and cycle safely, healthily and joyfully. 

WHAT WE OFFER 

We want you to feel supported, valued, and empowered in your role. That’s why we offer flexible working, a positive team environment, and benefits designed to support your wellbeing, finances, and family life. 

WellbeingSupport 

• 28 days’ leave per annum plus bank holidays for full-time employees 

• Option to buy an extra week of annual leave (pro-rata for part-time employees) 

• Paid volunteer days to support causes you care about 

• Free, confidential support service available 24/7 

• Access to cycle-to-work schemes through Green Commute Initiative and Cycle Scheme 

FinancialBenefits 

• Up to two extra days of paid leave (pro rata for part‑time colleagues) when travelling sustainably for holidays. 

• Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Walk Wheel Cycle Trust 

• Bike, computer and season ticket loans 

• Discount benefits 

• London Weighting Allowance of £4,530 per annum, pro rata for all those living within a London Borough (32 local authority districts plus the City of London). 

• Death in Service benefit – 3 x annual Salary 

Family FriendlyPolicies 

• Enhanced maternity and paternity pay 

• Flexible Working practices (full time hours are 37.5 per week, Monday - Friday) 

ADDITIONAL INFORMATION 

• Application deadline: 23:59, 13 September 2026 

• Interviews will be held via Microsoft Teams during the week of 05 October 2026. To apply, please complete our online application form. 

• We actively welcome applications from people of all backgrounds, particularly those underrepresented in our workforce, including people of colour and candidates with disabilities. Adjustments are available throughout the recruitment process. 

• Adjustments are available throughout the application process. 

As Communications and Campaigns Officer, you will raise the profile of Action Foundation to champion our services for refugees and asylum seekers across the North East. Working closely with staff, volunteers and clients, you’ll gather stories and lead on lived experience storytelling. You’ll also coordinate our campaigns (including fundraising), media relationships and digital channels (social media, website & newsletters) to strengthen public awareness of the issues affecting the people we serve.
You’ll be part of our Business Development & Communications Team, contributing to creative campaigns, growing our audience, and helping us build stronger connections with supporters, donors, fundraisers and partners. This role is perfect for someone who is organised, collaborative and passionate about clear, impactful communication that drives real change.
 

Reports to: Business Development and Communications Manager
Hours: 35 hours per week full time
Location: Newcastle office with option for hybrid working (minimum 3 days per week in the office)
Contract: Permanent contract, subject to passing a 3-month probation period
Salary Scale: £28,683.57 - £31,669.91 per annum plus 6% pension contribution
Annual Leave: 28 days + English Bank Holidays
Other benefits: Flexible working, hybrid model, access to Employee Assistance Programme & clinical supervision

Organisational context
Action Foundation is an award-winning charity that supports and empowers asylum seekers, refugees and migrants in the North East to overcome immediate barriers, integrate with the community, and build skills for the future. The charity delivers its services across the Tyne & Wear region with our main offices being in Newcastle Centre, close to the Quayside. Over 20 years, the charity has grown to support more than 3,000 people a year with approximately 80 volunteers, 30 staff and a turnover more than £1.5 million.
This is an exciting opportunity to join Action Foundation at a pivotal point in our strategy development. Alongside delivering engaging communications and campaigns, you will help shape how we tell our story, challenge misconceptions, build understanding of migration issues and strengthen our profile across the region. You will be comfortable balancing long-term planning with responding to emerging opportunities, trends and media stories.

Application deadline is 12 noon on 15th October 2026.
Shortlisted candidates will be invited to a first stage informal interviews will be held online 2nd November giving you a chance to ask any questions about the role.
Second stage interviews are planned to be held in person on w/c 9th November at Action Foundation, Melbourne Street, Newcastle upon Tyne, NE1 2JQ.

Duties & Responsibilities
Communications and Campaigns Strategy:
- Create and deliver an ambitious Communications and Campaigns strategy, aligned with our organisational goals and Business Development strategy.
- Track performance and report back to the Business Development and Communications team on how we improve engagement and achieve impact.
Communications and Storytelling
- Tell powerful human stories to combat othering and challenge the hostile environment.
- Ensure ethical storytelling principles and organisational safeguarding, GDPR and consent policies are strictly followed.
- Create engaging written content including social media, website and email channels that grows our audience and deepens engagement.
- Keep up to date with current affairs, including developments within the migration sector and public debate, identifying opportunities to join relevant conversations and amplify our voice.
Media & Stakeholder Engagement:
- Liaise and advise on Crisis Communications, including challenging misinformation and harmful narratives.
- Develop and nurture journalist relationships, secure media coverage and respond to media requests.
- Write press releases, organise media interviews and brief staff and clients in line with safeguarding and consent guidelines.
- Produce and disseminate promotional materials (impact report, leaflets, brand assets), working with designers, filmmakers and photographers as needed.
Campaigns & Fundraising Coordination:
- Identify opportunities to respond to emerging trends, policy developments and public debates, turning moments of attention into meaningful engagement.
- Lead on and maximise fundraising campaigns that inspire supporters and strengthen our public image, including Regular Giving, Legacy Giving, Great North Run and Winter Appeal.
- Collaborate across the sector to build partnerships and coordinate collective responses within the wider campaigning landscape.
- Support volunteers, fundraisers and other campaigners to tell their stories and amplify their impact.
Other
- Supervising volunteers and media/communications placement students.
- Work with the Business Development Team to provide stories of impact and other content as requested for funding applications, progress reports or other reports/presentations.
The above is not an exhaustive list of duties but a key summary of the main responsibilities of this post.
 

Personal Specification/Key Competencies
Experience & Qualifications:
- A track record of creative writing to raise awareness or report on issues and events Essential
- An eye for identifying stories and an ability to sensitively interview vulnerable people Essential
- Confident in a media environment and gaining good public relations and media coverage Essential
- Responding to Crisis Communications including myth busting and finding media press
allies Desirable
- Coordination of successful campaigns Essential
- Working with designers and filmmakers to produce printed, online and film content Desirable
- Supporter development and fundraising experience Desirable
- Formal qualification in Journalism or equivalent demonstrable experience Desirable
- Supervising volunteers and/or placement students Desirable
- English Language proficiency at A Level (or equivalent) Essential
Skills:
- Initiative and a creative approach to problem-solving Essential
- Ability to work strategically while delivering operational communications strategy Essential
- Ability to identify opportunities to contribute to public conversations Essential
- Strong editorial, proofreading and quality-control skills Desirable
- Interpersonal, teamwork, negotiation and organisational skills Essential
- Good IT skills and ability to work with Microsoft 365 Essential
- Good written and verbal communication skills Essential
- The ability to plan and deliver against targets Essential
- Analyse communications performance and use insights to improve future activities Essential
- The ability to prioritise and work well under pressure, including in a Crisis environment Essential
- Graphic design skills using Canva or similar platforms Desirable
- Photography, videography or basic content production skills Essential
- Knowledge of media monitoring and social media analytics tools Essential
Personal qualities:
- To be committed to supporting vulnerable migrants, including centring lived
experience and amplifying underrepresented voices Essential
- Emotional resilience and the ability to engage appropriately with potentially distressing
stories and experiences Essential
- Reflects on practice and seeks support when needed to sustain wellbeing Essential
- Absolute integrity with a commitment to transparency and openness Essential
- To be supportive of the culture and values of the charity Essential
- Interest in current affairs, combating misinformation on migration, refugees and
asylum seekers Essential

Note: We welcome applications from people of all backgrounds and abilities. We particularly encourage applications from people with lived experience of migration or the asylum system.
This role involves regular engagement with people who may have experienced trauma, displacement and significant barriers. We are looking for someone who can approach this work with sensitivity, professionalism and appropriate personal boundaries whilst communicating their own wellbeing. Action Foundation is committed to supporting staff through clinical supervision, wellbeing support and an Employee Assistance Programme.
This post requires a valid right to work in the UK (Action Foundation does not hold a UK Sponsorship Licence), a DBS check, and two satisfactory references.

We are seeking an experienced and dynamic Shop Manager to oversee the daily operations of our RSPCA Surrey East charity shop in Redhill.

You will take full day-to-day ownership of the store, driving retail sales, recruiting and inspiring volunteers, and leading community engagement to generate vital funds for local animal welfare.

Key Tasks/Job Description

Shop Operations

• Manage all aspects of the charity shop, including staff and volunteer management, stock management, merchandising, and financial procedures.

• To meet the agreed sales targets and ensure that direct costs are kept to a minimum

• Ensure that the shop and window presentation standards meet our Branch vision, including the rotation of goods, window displays and promotional activities

• Ensure the appropriate standards of cleanliness are maintained throughout the shop

• Be proactive in the generation of donated stock, managing stock collection efficiently and effectively in accordance with Branch & Society guidelines

• Ensure trading hours are strictly adhered to

• Process donated stock to the agreed standards and timescale

• Ensure all financial management, cash handling, daily banking and security procedures are followed

• Ensure all relevant administration is completed within the agreed timescales

• Manage the sales and administration of any bought-in (i.e. new) goods

• Manage the sale of goods online.

Property

• Assume overall responsibility for the shop premises, including key holding

• Ensure compliance with the branch’s health and safety policy (including fire safety, risk assessments and security procedures) and relevant legislation

People/Line Management

• Recruit, train, manage and support staff & volunteers while adhering to the agreed Branch standards, policies and relevant legal legislation

• Complete annual appraisals, including the setting of targets for shop staff within the agreed timescales, and conduct regular one-to-one review meetings with staff

• Ensure that the level of volunteers is sufficient to operate an effective charity shop operation

• Complete relevant training for volunteers and ensure volunteers feel included and motivated 

• Ensure that appropriate HR policies and procedures are adhered to in compliance with the relevant employment legislation and branch employment policies and procedures, seeking guidance from the Branch Manager as required

General

• Actively promote all Branch & Society initiatives and campaigns to promote awareness of the charity

• Ensure high levels of customer service are maintained

• Build and develop positive internal and external relationships to ensure maximum income for the charity

• Promote the shop in the local area using all available promotional opportunities (subject to any Branch rules for communication with the media)

• To carry out such other tasks as directed by the Branch Manager

Branch Policies

• Adhere to the Branch’s charitable objectives.

• Fully comply with RSPCA Surrey East Branch’s procedures, ensuring these are carried out in relation to the post.

• To be an ambassador for the Branch and professionally represent the Charity at all times.

Health And Safety

While at work, all staff are required to:

• Take care of their own health and safety and that of others who may be affected by their acts and omissions. 

• Co-operate with Branch health and safety policies and procedures.

• Ensure, so far as is reasonably practicable, the health, safety and well-being of their staff, volunteers and others who may be affected by branch activities

Knowledge, skill and experience

______________________________________________________________

EDUCATION & TRAINING

Essential

• Good general level of education, at least to GCSE standard or equivalent

Desirable

• Retail management qualification

EXPERIENCE

Essential

• Comprehensive retail management experience
• Proven line management experience
• Experience of managing budgets and accounts
• Experience of handling difficult people management issues
• Experience of cash handling and financial management procedures (including completion of sales records)

Desirable

• Charity retail management experience
• Fashion retail experience
• Experience of recruiting and working with groups of volunteers
• Training, coaching and mentoring skills

SKILLS AND COMPETENCIES

Essential

• Excellent communication skills both written and oral
• Excellent organisational skills, with an ability to follow procedures and pay attention to detail.
• Computer literate
• Ability to motivate and influence others
• Ability to prioritise workload, balancing competing demands
• Ability to meet tight deadlines
• Knowledge of health and safety legislation

Desirable

• Understanding of charity law

PERSONAL QUALITIES

Essential

• Sympathy with the RSPCA’s aims and policies 
• A proven leader with drive and enthusiasm
• Calm under pressure
• Resilient in the face of setbacks
• Ability to relate well to people from all backgrounds
• Honest, trustworthy and reliable

Desirable

• Ability to be flexible when working with volunteers, willing to seek compromise rather than the “perfect solution”
• Willingness to learn and acquire new skills through training and development

SPECIAL CIRCUMSTANCES

Essential

• Willing and able to work longer than the contracted hours on occasion, when the job demands

Desirable

• Full valid UK Driving licence

_____________________________________________________________

Additional Duties 

• To foster the highest standards of performance, discipline, honesty, and integrity from Branch staff and volunteers. 

• To maintain and cultivate a culture where everyone is valued, respected and equipped to do their job.

• To carry out such additional or other duties of a reasonable nature as directed by the Branch Manager from time to time, in consultation with the post holder, to meet the needs of the Branch.

Review

The main responsibilities of this job will be reviewed on a regular basis in conjunction with the post holder to comply with agreed Branch Strategies and operational needs.

Job Context

The Branch Shop Manager plays an important role in driving the performance of the charity shop and guiding staff and volunteers to meet the shop’s targets.