550 Project office manager jobs

As the Programme Manager, you’ll own and drive the planning, governance and delivery of major cross charity fundraising appeals, including a significant capital appeal that forms a key part of the Charities’ long term fundraising ambitions. 

The Programme Manager is accountable for the effective governance and delivery of these programmes across multiple teams within the Charities Directorate, ensuring that priorities are clear, dependencies are actively managed, risks are addressed, decisions are made at the right level, and programmes are ready to deliver key milestones and intended outcomes. 

You will ensure programmes are underpinned by: 

• Clear governance, decision-making and escalation structures 
• A single, accurate view of programme performance, progress, risks, dependencies and readiness 
• Clear ownership and accountability for delivery 
• Effective mechanisms for identifying and resolving issues before they impact programme outcomes. 

Acting as a key interface between the Charity and the Trust, you will build trusted relationships with senior stakeholders, influence and challenge where appropriate, align competing priorities and ensure critical dependencies are actively managed. You will use judgement to identify when issues require escalation, intervention or senior decision-making. 

You will provide leadership across programme governance and performance, chairing senior cross functional forums and ensuring that decisions, actions and accountabilities are clear and followed through. You will intervene where necessary to resolve delivery challenges, challenge unrealistic assumptions or plans, and protect programme outcomes. 

 Beyond immediate appeal delivery, the Programme Manager leads horizon scanning to identify opportunities that leverage appeal success for sustainable fundraising growth, working with teams like Supporter Experience to embed donor retention and long-term income strategies into our work. 

The Programme Manager will be an experienced programme leader who can take accountability for complex, multi-stakeholder programmes; bring clarity and structure to ambiguity; influence senior stakeholders and cross-functional teams; and exercise sound judgement to resolve challenges, manage competing priorities and protect programme outcomes. 

As part of a small Strategy, Planning & Innovation team, the Programme Manager will also champion project management best practice across the directorate, building the tools, capability and ways of working that enable consistent high-quality delivery. 

Key Responsibilities

 Programme and project Leadership (approx. 40% of role) 

• Lead the planning, governance and successful delivery of major fundraising appeals, ensuring clear milestones, ownership, risk management and cross-team collaboration. 
• •Design and embed the tools and ways of working that will enable effective decision making and governance across appeal delivery. 
• Work with teams across the Charity and the Trust to translate programme objectives into clear plans, priorities and actions that support successful delivery. 
• Identify, assess and manage programme risks, issues and interdependencies, intervening where necessary to maintain momentum and protect delivery. 
• Maintain strategic oversight of the major appeals funding pipeline, ensuring opportunities are effectively tracked, prioritised and progressed across teams. 
• Use data, insight and horizon scanning to identify emerging risks and opportunities, bringing forward recommendations that support long-term fundraising growth. 

Management of stakeholders and interdependencies (approx. 40% of role) 

• Act as the primary liaison between the Charities Directorate and the Trust, ensuring strategic alignment, effective decision making and management of critical programme dependencies. This means you’ll be onsite at the hospital and hospital offices on Lambeth Palace Road frequently and regularly. 
• Build trusted relationships with senior stakeholders across the Charity and the Trust, including those more senior, providing constructive challenge, influencing decisions and securing alignment around programme priorities and delivery. 
• Provide programme leadership through chairing appeal boards and senior governance forums, ensuring strategic decisions are made, owned and acted upon. 
• Lead cross-functional working groups that co-ordinate delivery across teams, resolve challenges and maintain progress against programme objectives. 
•  Use judgement and insight to bring the most important strategic issues, risks and opportunities to the right forum at the right time, enabling leaders to make informed decisions and stay ahead of emerging challenges. 
• Lead stakeholder engagement that builds understanding, confidence and commitment to the major appeals programme, ensuring all stakeholders remain aligned on priorities, decisions and progress. 

Project management best practice (approx. 20% of role) 

• Design and embed a project management toolkit that empowers teams to lead consistent and high quality projects in their own business areas. 
• Build project and programme management capability across teams by coaching, influencing and challenging colleagues to adopt effective approaches and ways of working, improving the consistency and quality of delivery across teams. 
• Partner with the Strategy and Planning Manager to shape business planning tools, processes and mechanisms that drive collaboration, enable iteration and strengthen delivery across the directorate. 

 Work environment The post holder should expect to:

•  Work in a hot desk environment, at least two days a week in the Charity’s office, hospital and hospital offices. 
• Be responsible for the input and maintenance of databases and files relevant to the post requirements. 
• Will occasionally be required to attend events in the evening and at weekends (eg board meetings, launch events). 

Role responsibilities are not exhaustive, and you would be reasonably expected to take on wider tasks that are commensurate with the level of your role. 

Skills, Knowledge and Expertise

Skills, abilities, and attributes

• Strategic thinker who can translate organisational priorities into co-ordinated programme delivery while balancing immediate delivery requirements with longer-term opportunities. 
• Skilled at designing practical governance and ways of working that drive decisions and progress. Excellent stakeholder management skills, with the ability to influence, challenge and build alignment with senior stakeholders, including those more senior. 
• Proactive and decisive, with the confidence and judgement to intervene when delivery is at risk. 
• Able to lead governance forums and facilitate discussions that translate strategy into clear decisions, actions and accountability. 
• Confident leading through complexity and ambiguity, managing risk and interdependencies across multiple strategic projects and teams and holding others to account without direct line management responsibility. Champions robust project management whilst remaining flexible and pragmatic in delivery. 
• Uses data, insight and evidence to inform decisions, test hypotheses and drive continuous improvement. 
• Open to change as a necessary part of improvement, and able to deliver despite uncertainty. 
• Collaborative and communicative, with the ability to appeal to hearts as well as minds. 
• Committed to embedding diversity, equity and inclusion. Committed to continuous learning, formally and informally. 

Knowledge, experience and qualifications

• Significant experience leading complex programmes or projects involving multiple stakeholders, workstreams and dependencies. 
• Track record of successfully leading the delivery of high-profile programmes or initiatives in complex, fast-moving environments. 
• Experience designing and embedding governance, reporting and ways of working that improve delivery, accountability and decision making. 
• Proven ability to influence senior stakeholders, including those more senior, in a matrix or hierarchical environment.
• Knowledge of fundraising, ideally both high value and mass market, and ideally in an NHS or health context. 
• Experience leading delivery across cross-functional teams and managing complex interdependencies without direct line management responsibility. 

Benefits

• Contributory Pension
• Annual health and wellbeing personal allowance
• Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
• Health and wellbeing programme that offers optional free yearly health check-ups.
• Support for healthy eating via fruit bowls and onsite lunch facilities. 
• Agile working, flexible hours, and supportive IT kit. 
• Shower facilities and bike lock area. 
• Generous annual leave (27 days + bank holidays)
• Subsidies for glasses
• Employee Assistance Programme

Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.

Harris Hill are delighted to be partnering with Action for Pulmonary Fibrosis (APF), the UK’s leading patient charity for people affected by pulmonary fibrosis, to recruit a Healthcare Professional Education and Engagement Manager.

Salary: £34,000 – £37,500 per annum
Location: Hybrid role, with attendance at the charity’s Peterborough office for team meetings, collaboration and other key activities, typically on a quarterly basis, alongside travel to meetings, events and partner sites as required.

You will build relationships with clinicians, nurses and other healthcare professionals, develop a national programme of education and engagement, and help turn clinical insight and lived experience into practical resources and opportunities for collaboration.

Key responsibilities

• Develop and maintain strong relationships with healthcare professionals across the UK.
• Build APF’s healthcare professional network and create opportunities for collaboration and shared learning.
• Develop and coordinate a programme of healthcare professional education, including events, webinars, digital learning and practical resources.
• Identify the needs of different professional audiences and tailor education and engagement accordingly.
• Support healthcare professional involvement in OneVoiceILD and APF’s wider work to improve diagnosis, care pathways and outcomes.
• Work with clinical experts, colleagues and people with lived experience to ensure education is evidence-based, relevant and accessible.
• Capture insight, feedback and engagement data to evaluate and improve activity.
• Work collaboratively across APF and with professional bodies, charities and other external partners.
• Represent APF at relevant meetings, events and conferences.

About you

You will have experience of working with healthcare professionals, clinical stakeholders or professional audiences, alongside strong relationship-building and project coordination skills.

We are looking for:

• Experience developing, coordinating or improving programmes, projects or new areas of work.
• Experience planning or delivering education, training or professional engagement activity.
• An understanding of the UK healthcare environment, ideally including the NHS and relevant care pathways.
• Strong communication and stakeholder engagement skills.
• Excellent organisational skills and the ability to manage multiple priorities.
• The ability to translate complex clinical or technical information into clear, accessible content.
• Experience using data, feedback or CRM systems to track activity and support improvement.
• A collaborative, proactive approach with sound judgement.
• Confidence using digital tools, databases and CRM systems.
• A commitment to equality, diversity and inclusion and improving access to high-quality care and information.

This is a fantastic opportunity to use your healthcare engagement and education expertise to make a real difference to people affected by pulmonary fibrosis.

If you are passionate about improving healthcare and are looking for a role with genuine impact, we would love to hear from you.

For more information, please submit your CV.

Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

About us

The International Chamber of Commerce (ICC) is the world’s largest business organisation representing 45 million companies with 1 billion employees in over 170 countries. It is the only business organisation with UN Observer Status and acts as a leading voice for business at the UN, G7, G20, World Trade Organization and other major international institutions.

ICC United Kingdom is the representative voice for ICC in the UK and provides a mechanism for UK industry to engage effectively in shaping international policy, standards and rules. We are the leading voice on digital trade ecosystems and Co-Chair the B2B Cluster for the Commonwealth Connectivity Agenda.

ICC is a great place to be for anyone wanting to work for a global institution and looking for exposure to a broad range of international business issues. You’ll be working with a great team of diverse, dynamic committed and fun people who all have a passion for the international nature of ICC’s work, delivering results and making things happen. If ever there was a time to be in international trade, it is now. It’s a once in a lifetime opportunity to be at the heart of the action in modernising global frameworks and scaling up business engagement at international level.

About the role

We seek a highly organised and proactive Events Manager to join our team, helping to deliver a range of high-profile events that engage key stakeholders and promote our strategic objectives. This is an excellent opportunity for an experienced events professional to play a central role in organising conferences, webinars, and networking forums focused on international trade, arbitration, sustainability, and trade finance.

You will be responsible for planning and coordinating major events such as the Annual Arbitration & ADR Conference, a series of masterclasses, roundtables and other events reflecting ICC’s global policy priorities on issues such as trade, trade finance, digital economy, sustainability and business integrity. You will work closely with our leadership team to ensure these events are delivered smoothly and to a high standard, whether in-person or virtual. This role involves securing venues, managing end to end logistics, coordinating speakers, managing sponsorship agreements, and ensuring seamless event execution both on-site and online. In addition, you will drive event promotion, ensuring a strong delegate presence and an engaging participant experience.

Who we are looking for

We are seeking a candidate with proven event management experience, particularly in high-level, international contexts involving senior executives, government officials, and multilateral organisations. You should have a proven track record of organising successful events, end-to-end, under tight deadlines and budgets, with the ability to manage multiple tasks simultaneously. Strong project management and relationship-building skills are essential, as is confidence in managing complex events and handling last-minute changes with professionalism. Familiarity with using social media to promote events is essential and the ability to work with Adobe (InDesign and Illustrator) would be advantageous.

If you are a high energy individual who is passionate about delivering high-impact events and thrive in a fast-paced, international setting, we’d love to hear from you.

We operate a flexible hybrid working culture. Your time will be split equally remote/home and in our London office, with typical office days Tuesday and Wednesday.

Closing date: 9 a.m. Monday 5th October 2026

Role Purpose

The Fundraising Manager will drive fundraising growth for YMCA Lincolnshire, a well-established charity working to improve the lives of children and young people, families, local communities and those at risk of homelessness.

Reporting to the Head of Income Generation, you will lead the delivery of YMCA Lincolnshire's Fundraising Strategy and be responsible for achieving agreed income targets across a diverse range of income streams. You will grow income through individual giving, corporate partnerships, trusts and foundations, community fundraising, events and campaigns, while strengthening donor stewardship, supporter journeys and the effective use of our Beacon CRM.

Working collaboratively with colleagues across the organisation, you will translate service delivery outcomes into compelling cases for support and build meaningful relationships with supporters, funders, businesses and community groups. You will ensure all fundraising activity is compliant, insight-led and aligned with YMCA Lincolnshire's mission, values and strategic objectives.

The closing date is Friday 25th September 2026 at 5pm.

Applications will be shortlisted as they are submitted, so this position may close early should the right candidate be found.

This is an exciting opportunity for a senior fundraising professional who combines strategic thinking with excellent relationship-building skills and a passion for making a tangible difference.

The Fundraising Manager will lead on the development and growth of several key income streams, including:

• Major Donors
• Corporate Partnerships and Giving
• Regular Giving
• Gifts in Wills (Legacies)

Working in close partnership with SUDEP Action's other Fundraising Manager (who oversees Community fundraising, Trusts and Grants and other aspects of our in-memory giving), the postholder will also share responsibility for the development, delivery and performance of wider fundraising activity across the charity.

A significant aspect of this role will involve re-engaging existing high-value supporters while identifying and cultivating new prospects. The ideal candidate will be confident networking, opening doors, building meaningful relationships and inspiring people to support a cause that may be unfamiliar to them.

The postholder will work collaboratively with colleagues across the organisation, including fundraising colleagues, the CEO, and wider management team, drawing upon their expertise to develop effective fundraising plans, test assumptions and ensure the charity is represented professionally, authentically and consistently.

Given the nature of SUDEP Action's work, the role also requires sensitivity, empathy and the ability to engage thoughtfully with people affected by epilepsy and bereavement.

Full details of the role and experience required can be found in the Job Pack attachment.

Salary Grade B: £25,266.93 per annum full time equivalent, plus London Weighting of £4,000 per annum (FTE), plus anti-social hours payment of £650 per annum (FTE). Total Salary: £29,916.93 per annum 

Hours: Average of 37 hours per week over a 4 week rolling rota period. Hours vary, Monday to Sunday, in accordance with rota, and include anti-social working; sleep-in shifts, evenings, weekends and bank holidays. 

Job Purpose:

To support the delivery of Oasis Community Housing’s Young People’s Supported Housing Service (including Ofsted registered project). The service supports 56 young people at any given time; in one 16-bed Ofsted registered 24-hours staffed supported housing project for 16-21 year olds with medium-high needs, plus visiting support to young people living in properties across the North of the Borough. 

To provide trauma informed, holistic, personalised support to children and young people, which is in line with relevant pathway and safety plans. To work closely with Southwark Council, including Children’s Services, to ensure children and young people achieve the best outcomes, in line with project specific aims and objectives. Under the guidance of the Team Leader and Registered Service Manager, to ensure the service is compliant with the Supported Accommodation Regulations and we maintain successful Ofsted registration for the relevant project.

Organisation Context:

Oasis Community Housing is a Christian response to homelessness and disadvantage providing housing, support and other specialised services. The support provided aims to develop life skills that will enable people to live successful independent lives.

Oasis Community Housing is part of the Oasis group of charities. The group includes national charities dedicated to education, housing, and campaigning against human trafficking and we work to a common vision of creating communities in which everyone can thrive and reach their God-given potential.

We welcome applicants from all faiths or none, but it is important that all employees understand and sympathise with the Christian vision, ethos and culture of Oasis Community Housing. However, it will be an occupational requirement that a practising Christian is needed for some specified roles. This will be highlighted in the qualifications section of the job description and will be clearly stated in the job advert. This is not one of those posts.

Benefits:  Oasis Community Housing operates a contributory group personal pension plan and in accordance with the Pension Act 2008, if eligible, you will be automatically enrolled into the Oasis Trust pension scheme. Currently all staff in our pension scheme are required to contribute a minimum of 2% of their salary. The employer contribution is currently set at a contribution of 7%. Oasis Community Housing life assurance policy, through Omnilife, is open to all staff who earn in excess of £6000 per annum. 25 days holiday per year, plus statutory holidays, increasing to 30 days per annum after 2 completed years’ service.

Unsocial Working: Working hours include evenings, weekends and bank holidays. Flexibility is required around public holidays, and annual leave restrictions may be considered over Christmas and New Year period.

Project specific:

Our projects are places of safety, Psychologically Informed Environments (PIE), from which we work with children and young people using person-led, holistic, trauma-informed and solution-focused approaches. We aim to provide accommodation and support that helps children and young people find self-worth and the belief that they deserve a better future, supporting them in safe, positive transitions including where relevant from care into more independent accommodation, and from childhood to adulthood; providing holistic support to gain essential life skills, achieve health outcomes, to realise and achieve their aspirations, and reach their full potential.

We are commissioned by Southwark Council to provide this service, which currently consists of:

• A 24-7 staffed 16 bed Ofsted registered supported housing project for young people aged 16-21.

• A 4 bed property for young mums and their babies/toddler age children - with a staff office, visiting staff support Mon-Fri 9-5, and on call support outside of working hours.

• A 6 bed property for young mums and their babies/toddler age children – with visiting staff support Mon-Fri 9-5, and on call support outside of working hours.

• A 7 bed supported accommodation for young people (Christchurch - made up of self contained flats, and flats allowing for sharing a bathroom/kitchen with one other) - with a staff office, visiting support Mon-Fri 9-5, and on call support outside of working hours.

• A number of 4-5 bed properties, for young people with visiting staff support Mon-Fri 9 5, and on call support outside of working hours. 

Duties & Responsibilities: 

• To provide holistic (mental, physical, emotional, spiritual) support to children and young people within our supported housing projects, in accordance with the ethos and values of Oasis Community Housing. Ensuring support provision is personalised to individual needs, and progress is regularly reviewed. 

• To engage in multi-disciplinary team (MDT) approaches to support children and young people, including working closely with Children’s Services and other professionals and partner agencies. To include; attending meetings and effective information sharing. 

• To ensure safeguarding policies and procedures are adhered to in your practices, and that concerns are reported appropriately and expediently, both internally, and externally, as needed.

• To navigate challenging situations effectively and sensitively.

• To maintain records needed to ensure excellent and consistent support provision; maintaining comprehensive case files, using our In-Form data system, completing reports and assisting in the measurement of outcomes.

• To ensure the Project Handbook, including the service expectations, are explained to children and young people at the point of entry; being reiterated, and enforced as needed.

• To deal with informal complaints made by residents in accordance with OCH's procedures.

• To organise and encourage activities which are of interest to those being supported.

• To support the active participation of residents in project design, delivery and evaluation; working with our Head of Service Improvement to encourage involvement, and assisting in recording access and engagement.

• To work in accordance with regulatory requirements. Under the guidance of the Team Leader and Head of Supported Housing (Registered Service Manager) to ensure your practices are compliant with the Supported Accommodation Regulations.

• To clean the office space and communal areas, and support those living in our service to keep their rooms/properties clean.

• To work closely with Housing Management Team colleagues.

• To attend regular supervision sessions with your line manager

• To attend relevant training sessions as required by the role / your line manager

• To undertake any other reasonable duties as required

• To ensure all working practice and interactions are in line with organisational ethos and values

• To be able to work in any Oasis Community Housing project as required. 

Personal Specification/Key Competencies: 

Qualifications:

• Relevant qualification to NVQ Level 3 (Essential)

Work Experience: 

• At least 2 years’ experience as a Support Worker, including needs and risk assessment, delivery of holistic support, health and safety, working closely with partner agencies to provide support (Essential)

• Experience working with children and young people, especially those experiencing homelessness including leaving the care system, and related issues including mental ill health, trauma, abuse, alcohol and substance misuse and offending (Essential) 

• Experience of using person centred support plans (Desirable)

• Experience working in the safeguarding arena (Desirable)

• Experience of participating in MDT meetings (Desirable)

• Experience of working in registered/regulated services (Desirable)

As an Officer in ImpactEd Evaluation you will project manage evaluation partnerships with schools, trusts and education organisations, from Theory of Change and evaluation design through data collection and analysis to reporting, with the support of a project sponsor. You will work directly with partners, keep projects on track and in scope, and help partners understand and act on what their data is telling them.

We are open to a range of experience and backgrounds. Prior experience in any of consultancy and partnership management, data analysis and report writing, research and evaluation, or the UK education system is likely to be particularly useful. What matters most is a curiosity about what works for young people and the discipline to get things done well.

Officers lead the delivery of specific projects and engagements with support, contribute to revenue generation and service delivery, and mentor junior colleagues.

Partnerships and delivery Project manage evaluation partnerships, coordinating delivery and often leading much of it, with support from a project sponsor. Drive partnerships forward through proactive communication and follow-up, build partner buy-in by involving different stakeholders, and manage scope and the risk of over- or under-delivery.

Evaluation design Facilitate evaluation design with partners: create Theories of Change, design research questions, identify outcome measures and measurement tools, and bring these together in an evaluation framework.

Data collection and analysis Identify suitable approaches to recruiting research participants and facilitate quantitative and qualitative data collection (surveys, existing school data, focus groups and interviews), using our School Impact Platform. Carry out simple inferential statistics independently and more advanced analysis with support, including the data cleaning and matching needed to get data ready.

Reporting and insight Engage with partners to understand the context and purpose of a report and agree the output accordingly. Synthesise the key messages from a complex set of data and report them in an accessible, concise way that fits the partner's context and helps them act.

Colleagues, practice and Group Plan and manage your time, give and act on constructive feedback, communicate openly about progress and blockers, and mentor junior colleagues. There is no direct business development target, but you will contribute to proposals and renewals, and take part in Group-wide work, residentials and professional development.

Job description 

Motivated to make a difference and connect communities through sport, you'll be a proactive natural connector who thrives on helping others succeed. With effective communication and organisational skills, you'll confidently support grassroots groups and build lasting impact across the North of England. Join Sported as our Lancaster Network Co-ordinator and you could be playing a vital role in the heart of our Field Team. As this role is place- based you will be required to live in Lancaster or surrounding areas, with frequent travel across the region.

About the role 

As the key contact for Sported groups across Lancaster & surrounding areas you'll play a vital role in helping community led organisations grow, become more sustainable and maximise their impact. You'll build effective relationships with these groups, understand their challenges and opportunities, and connect them to the support, resources and funding they need to thrive. This involves welcoming new groups to our network and supporting existing ones to develop. 

Working closely with colleagues, volunteer consultants and partners, you'll help deliver projects and programmes that strengthens and develops them and creates positive outcomes for people and communities. You'll also contribute to volunteer engagement, partnership development, grant administration and project evaluation, while ensuring accurate records and data are maintained across your area. 

About You 

Are you passionate about the power of sport to strengthen communities and change lives? We're looking for someone who is enthusiastic about supporting grassroots organisations, ideally within sport (but please still apply if not in the sport sector), and who shares our commitment to inclusion, equality and positive social change.You'll be a confident relationship-builder with a proactive, solutions-focused approach and the ability to build trust with a wide range of people. Organised and able to manage competing priorities, you'll be comfortable working independently while contributing to a collaborative remote team. You will also possess a working knowledge of Microsoft 365 and have experience of database management. 

Apply to be part of our team

Benefits 

Joining Sported means becoming part of a passionate, supportive team dedicated to ensuring there are opportunities for everyone, improving health and wellbeing, ensuring communities are empowered. We believe in creating a positive environment not only for the people we support, but also for our colleagues. That's why we offer flexible, homebased working, generous annual leave, a pension scheme, wellbeing support, and opportunities to give back through paid volunteering days. With paid study leave, wellbeing days, and ongoing learning and development opportunities, you'll have the support you need to grow professionally while maintaining a healthy work-life balance.

At Sported, you'll be part of an organisation where your contribution truly makes a difference. 

Act with Integrity. Champion Inclusion. Transform Together. Drive Change. 

We actively encourage applications from people of all backgrounds, particularly candidates from ethnically diverse communities, LGBTQ+ communities, disabled people, and those with lived experience of tackling inequality. We believe diverse voices are essential to creating meaningful and lasting change. 

Please see the job pack, where you’ll find details of roles and responsibilities, and required skills and experience. 

The closing date for this role is 12pm on Monday 5th October 2026.

We want you to feel comfortable and supported throughout the recruitment process. If there is anything we can do to help make the process more accessible for you, please let us know. 

We want every candidate to have the best opportunity to showcase their skills. That's why we use an anonymous recruitment process and provide interview questions in advance, supporting a fair, transparent and inclusive selection process. 

Application Instructions 

If you wish to apply, please provide an up to date CV, together with a cover letter detailing how you meet the criteria shown in the person specification. You can use experiences gained from work, volunteering and life experiences. We will not consider applications without these two documents. We also ask you to complete an equal opportunities monitoring form, this is not compulsory but we use the anonymous data to help us improve our recruitment practices and ensure our approach reaches a diverse audience.

Job Summary 
As Grants and Impact Manager you will be stewarding small and large Trust and Foundation donors, researching new prospects, and writing compelling applications using detailed case studies compiled by the team. The Grants and Impact Manager will also coordinate the development of a new Monitoring, Evaluation, and Learning (MEL) programme, strengthening our ability to measure, understand, and communicate the impact of our work. A key part of this will be focusing on evidencing and enhancing the positive change created by Caring in Bristol, ensuring that funders and stakeholders can clearly see the difference their support makes. 
 

Key responsibilities 

• Income Generation & relationship management 
• Monitoring, Evaluation, Learning (MEL) and Impact 
• Organisational relationships & management 
• Organisational Development 

Please review the job description and person specification for full details.

Are you interested in playing your part in making a difference to our world? Come and join our team as a Philanthropy Manager - we are hiring here at ClientEarth!

This role offers the chance to join a high‑performing, deeply collaborative Philanthropy Team within ClientEarth’s Development Department, working closely with major donors, trusts, and foundations across multiple countries.

Important dates to note:

• Deadline to submit an initial application: 21 September 2026
• If your profile passes initial screening, you will be asked to submit additional information in the form of three additional questions. 
• The deadline to submit your answers is the 24th of September
• If we do not receive a response to these questions by the deadline we will assume you are no longer interested in the role. 
• Interviews will take place the from the 28th of September

Please also review the "Our Hiring Process" section at the bottom of this advert to learn more about the stages involved for this specific role. 

Key Responsibilities

• Build a resilient donor pipeline and manage prospects and donors through each stage of the pipeline.
• Actively solicit and manage donor relationships across assigned portfolio to achieve global philanthropy income target with a focus on building new income and unrestricted income
• Work with the Global Head of Philanthropy and Lead to implement agreed fundraising strategies across geographies
• Collaborating with the team to implement the Philanthropy strategy as part of the overall Global Fundraising strategy, liaising with leadership, programme leads, communications and finance to ensure ClientEarth maximises potential income from corporate, restricted and unrestricted income streams

See the job description for a full list of duties for this role.

Skills, Knowledge & Expertise

• Fundraising management experience working in major donor fundraising.
• Demonstrable experience of securing five (or higher) figure gifts as well as multi-year commitments including unrestricted income.
• Good knowledge of donor and pipeline management, and financial processes 
• Previous line management experience 

See the job description for a full list of duties for this role.

Job Benefits

Flexible working:  We are proud to be a Flexa accredited Employer. Visit our Flexa Employer page for more information on our approach to flexible working. Our flexible working policy allows our people the choice to decide to work from home/another location in the country where their contract of employment is issued for 80% of their month, with the other 20% of their month being office-based. See our benefits page for more: Benefits | ClientEarth Careers as well as our flexible working FAQ.
 

ClientEarth values diversity and inclusion and the benefits this brings. We aim to appoint the most suitable candidate at all times and welcome applications from people from all different backgrounds. See our Equity, Diversity and Inclusion (EDI) at ClientEarth | ClientEarth journey page for more.

Please note that ClientEarth is only able to employ those who have the pre-existing legal right to work in the UK or Belgium.
 

ClientEarth is not a law firm and does not provide legal advice or legal services to third parties.

Great marketing connects organisational priorities with the people we need to reach. This 9-month maternity-cover role will lead integrated campaigns and high-quality content that build awareness, strengthen trust and support the impact of Southern Hospice Group across our communities.

You will take ownership of campaign planning and delivery across digital, print, events and media, translating priorities from Fundraising, Retail, Clinical Services, the People Team and Corporate Partnerships into audience-led marketing activity. You will balance planned campaigns with emerging organisational needs, making clear choices about where time and resource will have the greatest impact.

Alongside campaign leadership, you will help shape editorial and content planning, developing compelling, accessible content that communicates our impact and supports engagement. You will work closely with Brand, Digital and Creative colleagues to ensure campaigns are joined up, consistent and effective across channels.

You will be a trusted marketing partner to senior and operational stakeholders, using insight and performance data to improve activity and provide clear recommendations. You will also provide day-to-day leadership, coaching and direction to Marketing and Communications Officers and apprentices.

This is a fixed-term role where pace matters. Success will mean quickly building strong relationships, maintaining continuity through maternity cover and delivering measurable campaigns without losing quality, brand discipline or audience focus.

You'll be

You do not need to come from a hospice or charity background. What matters is that you can bring relevant expertise, understand the responsibility attached to our work and use your skills to deliver meaningful, measurable impact.

• Significant experience delivering integrated marketing campaigns from planning through to evaluation.
• Experience developing marketing plans and managing multiple campaigns, stakeholders and deadlines at the same time.
• Strong campaign management and project management skills, with evidence of delivering on time and within budget.
• Excellent copywriting and editing skills, with the ability to turn organisational priorities into clear, compelling audience-focused content.
• Strong stakeholder management and influencing skills, including confidence advising senior colleagues and constructively challenging briefs.
• Experience using audience insight, segmentation and performance data to improve marketing activity and make recommendations.
• A strong understanding of digital marketing, brand management, accessibility and inclusive communications.
• Experience coaching, mentoring or supervising colleagues and creating clear priorities for delivery.
• A practical, collaborative and solutions-focused approach, with the confidence to make sound decisions in a fast-moving environment.
• Alignment with our values: Caring, Connected and Courageous.

About the team

The Philanthropy Team raises income for Impetus and for Impetus partner charities. The team consists of 15 staff. Impetus has an annual income of c.£11 million which we are looking to grow significantly within the next few years. The team is led by two Directors of Philanthropy and Partnerships. 

The Philanthropy Team works with major donors, corporates and grant making trusts, as well as collaboratively with colleagues across the organisation to ensure we make a compelling case to generate new financial commitments and wider support for our work. The team also deliver a high-quality engagement programme of volunteering and pro bono for Impetus’s corporate supporters.   

Impetus is driven by a shared belief in tackling the barriers that hold back young people from disadvantaged backgrounds in education and employment. Alongside investing extensive financial and non-financial support in our charity partners through our Investment Team we also seek to influence decision makers to design and implement evidence led policy and direct new resources to get young people the support they need through our Public Affairs team. We are resolutely focused on outcomes, driven by quality evidence.

You would be joining a team that is passionate, ambitious, determined and warm. We care deeply for our colleagues, our charity partners and the young people we serve. 

About this role

The Head of Engagement is a strategically significant and high-impact role within the Philanthropy team, responsible for leading and developing Impetus’ engagement programme across both volunteering and pro bono support.

At Impetus, volunteering refers to opportunities for employees of our donor firms to engage directly with the young people supported by our portfolio partners, helping to inspire, motivate and broaden horizons through meaningful interactions.

Pro bono support is a core element of our capacity-building approach and a key way in which we strengthen the organisations we back. It involves skilled volunteers and partners contributing professional expertise to address strategic challenges and opportunities within our charity portfolio, helping to build capability, resilience and long-term impact.

The Head of Engagement will shape the strategic direction and lead the delivery of a high-quality programme of volunteering and skilled pro bono support, creating meaningful outcomes for portfolio partners while delivering engaging and rewarding experiences for supporters. The postholder will ensure that engagement opportunities align with Impetus’ investment priorities and organisational objectives, respond to donor interests, and maximise impact for the young people and charities we serve.

The role combines strategic leadership, relationship management, programme innovation and operational oversight. Working closely with colleagues across Philanthropy and Investment, and engaging regularly with Public Affairs and senior leaders, the Head of Engagement will build, steward and deepen relationships with a wide network of corporate partners, major donors, and highly skilled volunteers.

The postholder will also lead and develop the Engagement team, comprising the Engagement Manager and Engagement Officer, fostering a collaborative, inclusive and high-performing culture that enables exceptional delivery, continuous improvement and professional growth.

As a key member of the Philanthropy leadership team, the Head of Engagement will play a central role in expanding and strengthening Impetus' supporter network, developing innovative opportunities for supporters to contribute their time and expertise, and ensuring our volunteering and pro bono programmes continue to evolve in response to the changing needs of young people, charities and partners.

This is an exciting opportunity to shape and grow a critical area of Impetus’ work, harnessing the expertise, networks and commitment of supporters to help more young people from disadvantaged backgrounds succeed in school, work and life.

Key responsibilities

Strategy and Leadership 

• Develop and deliver the engagement strategy and operational plan for the pro bono and volunteering functions
• Set and monitor KPIs, targets and budgets for engagement activity in line with organisational frameworks, securing approval from senior leadership where appropriate
• Lead the continued growth and development of volunteering and pro bono activity in alignment with organisational strategy and portfolio partner needs
• Work collaboratively with senior colleagues across Philanthropy and Investment to align engagement opportunities with organisational priorities
• Lead prospecting for the pro bono function, understanding the needs of our Investment Team and portfolio partners, identifying gaps in supporter skills and expertise and onboarding new organisations and specialisms 
• As the organisational lead for volunteering and pro bono engagement, advise senior leadership on engagement trends, sharing insights, learning and volunteering best practice internally and externally
• Lead, develop and coach the Engagement Team, creating a collaborative, inclusive and high-performing culture and ensuring clear objectives, development opportunities and succession planning 
• Provide guidance, support and oversight of delivery to the Engagement Team, line managing the Engagement Manager and supporting the development of the Engagement Officer

Volunteering programme 

• Lead the strategic development and continuous improvement of a high-quality volunteering programme, ensuring it delivers value for portfolio partners, corporate and donor partners and young people.
• Oversee programme quality and effectiveness across all volunteering activities.
• Build capability and strong relationships with portfolio organisations to support the design and delivery of high-quality volunteering opportunities
• Monitor participation, impact and quality across the volunteering programme, using data and feedback to drive improvements.
• Work closely with account managers in the Philanthropy and Partnerships team to drive and steward donor engagement.
• Develop new models of volunteering in collaboration with the Engagement Team, including governance and trustee pathways, skills-based workshops and intensive challenge clinics.

Pro Bono programme 

• Lead the development of the organisation’s pro bono programme and oversee the delivery of activities, ensuring high-quality support for portfolio partners.
• Set annual pro bono targets (including project value, number of projects, and supporter engagement) and lead the team to deliver on these
• Oversee the maintenance of a strong pipeline of projects from portfolio partners and supporters that meet the needs of portfolio partners.
• Source and cultivate new pro bono supporters, including companies and highly skilled individual professionals.
• Oversee and contribute to business development activity including prospect research, outreach, relationship building and partnership development.
• Steward existing strategic supporter relationships and create compelling supporter journeys that communicate impact and strengthen long-term engagement.
• Work closely with the Investment Team to identify, scope and prioritise pro bono projects, and work with the team to improve quality and impact in project delivery. 
• Ensure an effective team approach to project identification, prioritisation and matching across the programme.
• For select high-priority projects, directly match portfolio partner needs with appropriate supporters, ensuring an effective and high-quality project experience, with support from the Engagement Manager.
• Support select high-priority project kick-off meetings and maintain oversight of project delivery, stakeholder management and follow-up processes.
• Ensure appropriate evaluation processes are in place to capture project impact, supporter feedback and learning.
• Own quality assurance, review programme outcomes and impact data to drive continuous improvement
• Collaborate with the Events team to design and run relevant supporter engagement events.

Relationship Management and Donor Engagement 

• Develop and maintain strong relationships with both new and existing corporate partners, major donors, volunteers, pro bono supporters and charity / sector stakeholders.
• Lead strategic account management of donors and supporters.
• Act as a key Account Manager for strategic engagement partnerships, notably the most high-value Pro Bono relationships.
• Work closely with account managers and senior stakeholders to maximise supporter engagement and long-term partnership opportunities.
• Contribute to the creation of compelling communications and marketing materials that demonstrate the value and impact of engagement activity.
• Represent Impetus externally at meetings, events and networking opportunities building effective and inclusive partnerships.

Operations, Systems and Reporting 

• Oversee the effective administration and operational delivery of the engagement function.
• Ensure accurate data management and reporting through Salesforce and related systems by the Engagement team.
• Maintain oversight of engagement pipelines, financial tracking and programme reporting.
• Lead quarterly reviews and reporting processes through the analysis and presentation of engagement data.
• Develop and improve systems, processes and operational efficiency across the engagement function.
• Ensure all activities comply with organisational policies, procedures and best practice.

Cross-Organisational Working

• Form part of the Philanthropy and Partnerships Leads group to lead and drive performance against fundraising targets and strategy.
• Collaborate closely with the Investment Team to identify opportunities for volunteering and pro bono support, especially driving innovation for both programmes.
• Build strong internal relationships to ensure engagement activity is coordinated and effectively communicated across teams.
• Attend and support Impetus events where required.
• Represent the Philanthropy team on internal projects, working groups and committees.
• Support wider team priorities and contribute to a collaborative and inclusive working culture.

Person specification

Essential

• Excellent relationship management skills with experience across a range of sectors, and track record working productively with senior stakeholders in corporate and charity organisations, including internally.
• Strong business development skills, with experience identifying and developing new relationships, partnerships, and engagement opportunities.
• Experience translating strategic priorities into operational plans, objectives and delivery.
• Strong project and programme management skills, including managing multiple priorities, budgets, timelines and stakeholders.
• Experience and understanding of how to design and implement inclusive, accessible and engaging experiences for a range of audiences, including young people and corporate supporters.
• Experience managing line reports or leading teams including coaching, supporting and enabling others to deliver high-quality outcomes.
• Strong analytical and organisational skills.
• Ability to identify opportunities, solve complex problems and contribute innovative and creative ideas.
• Excellent written and verbal communication skills.
• Ability to influence and build credibility with senior audiences internally and externally through clear, confident and evidence led communication.
• A collaborative and flexible working style with the ability to work cross-functionally.
• Commitment to the mission and values of Impetus.
• A strong commitment to equality, diversity and inclusion.
• Experience working in, or closely with, the charity, youth, education or employment sectors.

Desirable

• In depth understanding of the corporate donor and philanthropy landscape.
• Experience in corporate fundraising or donor engagement, in particular with the financial services and investment sectors.
• Significant experience overseeing either a large corporate volunteering programme or a pro bono programme (e.g. 50+ projects).
• Experience working with Salesforce.
• Expertise in evaluation or impact measurement.
• In-depth understanding of the education and/or youth employment sectors in the UK.

About Impetus

At Impetus, our focus is on helping young people achieve positive education and employment outcomes to increase their chance of leading fulfilling and successful lives, irrespective of their background.

We tackle the three most difficult challenges that affect a young person’s ability to succeed in life in Britain today:

• Lost learning through absence, suspensions, exclusions from school
• Stagnation in education attainment outcomes, which means many are missing out on key qualifications like GCSE English and maths
• The large numbers of young people out of education, training and employment

We use our deep expertise and high calibre networks to give the best non-profits working in these sectors the essential ingredients to have a real and lasting impact on the young people they serve.

Through a powerful combination of long-term funding, direct capacity building support from our experienced team and our pro bono partners, alongside research and policy influencing to drive lasting systems change, we work towards a society where all young people can thrive in school, pass their exams and unlock the doors to sustained employment, for a fulfilling life.

We are resolutely focused on outcomes and impact, driven by quality evidence.

You would be joining a team that is passionate, rigorous, determined, creative and warm. We care deeply for our colleagues, our portfolio partners and the young people we serve.

Impetus is a registered charity and our charity number is 1152262.

Our Values

In 2022 the Impetus staff agreed the following set of Values to act as our guiding principles as an organisation and help us to remain focused on achieving our mission to support young people from disadvantaged backgrounds.

We are brave and curious

We are bold and brave in our pursuit of better outcomes for young people. We lead with curiosity and stay open to new perspectives. We support one another to take considered risks and learn together.

We bring high trust, high challenge

We build strong, long-term relationships through honesty, kindness, integrity, and respect. We create the space for open, constructive challenge, where colleagues, partners and supporters feel safe to speak up, hold each other to account, and bring their best in pursuit of our mission.

We are evidence led and results driven for young people

We pursue excellence for the young people we work with, are wholly committed to better outcomes, unapologetically results driven, and accountable for our actions.

We thrive through diversity

We seek to embed diversity of thought, background and experience in every aspect of our work. We are open, thoughtful and proactive in better understanding and challenging our assumptions to better deliver the change we seek.

We always seek collaboration

We will not succeed alone. We seek meaningful, productive partnerships with others to achieve our mission and drive systems change for young people.

Our commitment to equality, diversity and inclusion

We believe that a diverse workforce leads to an organisation that is more open, creative and gets better results.

We want our team at Impetus to represent the diversity of the people and communities we serve. We also want our team to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop.

We want to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential employees may need to in order to be successful.

We recognise the importance of a good work/life balance. We do everything we can to accommodate flexible working, including working from home, working part-time job shares and other arrangements.

Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore.

Impetus is an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of age, disability, gender reassignment, marriage and civil partnership, race, religion or belief, sex and sexual orientation. We value diversity and welcome applications from people of all backgrounds.

Our employee benefits

Impetus appreciates the invaluable contribution made by all employees and wishes to encourage and reward loyalty, motivation and experience. We therefore offer a range of benefits and policies which aim to assist employees during various stages of their lives and careers. For more information on these, please download the job information pack from our website.

How to apply

Please click on the "Apply for this job" button.

You will need to:

• Complete the online form (including the equal opportunities monitoring form).
• Upload a comprehensive CV and supporting statement.

The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification.

You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.

As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at interview stage.

The deadline for applications is Sunday 20th September 2026, 11:59pm.

Interviews:

1st Interviews will take place on w/c 28th September 2026.

2nd Interviews will take place on w/c 5th October 2026.

You will also be required to provide proof of your eligibility to work in the UK.

Personal Data

Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.

WEST LONDON SYNAGOGUE

Job Description

Job Title

Community Programme Manager

Department

Community: Social Action, Interfaith

Line Manager

Director of Operations & Community

Hours

Full time, 36.5 hours per week (some evening and Sunday working required, in line with the programme calendar)

Salary

£42,000-£45,000, dependent on experience

Background

West London Synagogue, founded in 1840, has a long-standing reputation as a leading and innovative institution within Progressive Judaism. It has played a significant role in shaping modern Jewish life and continues to hold a unique and influential position within the UK Jewish community.

With approximately 3,000 members, WLS is a lively, engaged and diverse community, with a strong commitment to Jewish life, social responsibility and engagement with the wider community.

WLS has an established and valued portfolio of Social Action and Interfaith activity, reflecting our commitment to making a positive contribution both within and beyond our congregation. We are now looking to build on this strong foundation, developing and expanding these areas to increase participation, strengthen partnerships and deepen their impact.

The Role

This newly combined role brings Social Action and Interfaith activity together under one postholder. The Programme Manager will be responsible for developing these areas strategically, growing participation and impact, building relationships and partnerships, and identifying new opportunities for meaningful engagement and community contribution.

The purpose of the role:

• To implement an integrated strategy for the delivery of WLS's Social Action and Interfaith activities, and the associated role of volunteers.

• To facilitate the smooth running and ongoing development of current WLS projects, alongside the introduction and implementation of new projects in these areas.

• To work with other members of staff, clergy and lay leadership to consolidate, and expand WLS's Social Action and Interfaith provision.

• To recruit, train, empower and retain an increasing number of community members as volunteers.

• To assist with funding applications and expense control relating to projects, working closely with the fundraising and finance teams.

Summary of Tasks

1. Social Action Projects

– Maintain and enhance existing social action projects, including the ongoing recruitment of participants and ensuring their financial viability, including cost control.

– Support the ongoing development of the WLS flagship Drop-in Programmes - for families seeking asylum and the Rainbow Drop-in for an LGBTQ population

– Develop a range of self-sustaining, hands-on social action projects for each age group at WLS, especially youth, students and young adults.

– Prepare timely reports, fundraising administration and formal feedback, as needed.

2. Interfaith Projects

– Execute and enhance our newly drafted Interfaith strategy, which focuses on education and awareness, grassroots initiatives, celebratory events and representation in the broader community;

– Attract and retain volunteers on an ad hoc basis for the interfaith initiatives;

– Work collaboratively with the community team and with the trustee responsible for Interfaith.

3. Experimental & Cross-Cutting Projects

– Identify, develop and lead selected new initiatives that align with WLS's strategic priorities and community needs

General Responsibilities

· Develop, maintain and manage an annual programme plan for Social Action and Interfaith activity, ensuring that projects and initiatives are aligned with WLS’s strategic priorities and community needs.

· Establish appropriate measures and processes to assess the reach, participation, outcomes and wider impact of programmes, regularly reviewing performance and using insight, feedback and data to improve existing activity and inform the development of new initiatives.

· Identify opportunities to increase the reach, relevance and impact of Social Action and Interfaith programmes, ensuring that activity continues to respond to the needs and interests of the WLS community and the wider community.

· Develop and manage a strong volunteer programme, including recruitment, induction, training, support, recognition and retention, and create meaningful opportunities for members to contribute their time, skills and experience.

· Manage relevant programme budgets including planning expenditure, monitoring income and expenditure, and ensuring that activity is delivered within agreed budgets.

· Build and maintain effective relationships with internal stakeholders, community organisations, faith communities, charities and other external partners, identifying opportunities for collaboration and developing new initiatives where appropriate.

· Collaborate with the engagement team to develop and implement appropriate communications and engagement plans to promote programmes and encourage participation.

· Attend and contribute actively to regular staff meetings, Board and committee meetings, and relevant project and working groups, providing updates on programme development, progress and impact as required.

· Contribute to the wider life of WLS, including festival celebrations and other community activities, as appropriate to the role.

· Support the development and implementation of WLS’s vision, policies and procedures, particularly in relation to Social Action and Interfaith activity involving adults, young people and children.

· Maintain awareness of, and ensure compliance with, all relevant regulations and WLS policies relating to safeguarding, particularly when working with children and vulnerable adults.

· Contribute to the development of funding and income-generation opportunities, including grants, sponsorships and partnerships, where relevant to the programme.

Person Specification

Essential

• Proven experience of managing projects and/or volunteers, with a track record of managing a varied workload and conflicting priorities to deadline.

• Experience of, or a strong interest in, social action and/or interfaith work.

• Excellent organisational skills and strong IT skills, including Microsoft Office 365.

• Excellent written and spoken English, with the ability to prepare clear reports and communications.

• Outstanding interpersonal skills, and a demonstrated ability to relate well to a diverse audience across all ages within the community.

• Demonstrated ability to balance the expression of views and values with respect for all.

• A high standard of personal integrity, and the ability to handle sensitive information with discretion and confidentiality.

• Self-motivated, proactive and comfortable working both independently and as part of a team.

• Flexibility to work some evenings and Sundays in line with the programme calendar.

• A good knowledge of, and enthusiasm for, Judaism.

• A good knowledge of Child and Vulnerable Adults safeguarding law and best practice.

• Willingness to obtain, or already holding, a recognised First Aid certificate.

Desirable

• Experience of grant fundraising or completing funding applications.

• A UK driving licence.

• Experience working closely with boards, volunteers and clergy.

Personal Qualities

• A collaborative team player who embraces change and is willing to get hands-on to deliver results.

• Proactive, enthusiastic, friendly and committed to making a difference.

• A good sense of humour and a warm, approachable manner.

Please note that this post is subject to:

• Two satisfactory references

• Confirmation of eligibility to work in the UK

• An enhanced DBS check

Crisis is the national charity for people experiencing homelessness. We believe everyone should have the foundation of a safe, affordable home.

Location: Hybrid from our London office, E1, with the requirement to travel as needed. We are open to a range of flexible working options, in line with Crisis' Hybrid Working Policy.

Contract: Permanent

About the role
This is an exciting opportunity to lead the delivery of high-quality stewardship and donor engagement for some of Crisis' most committed supporters. As Stewardship Manager, you will ensure high-value donors receive meaningful, timely and supporter-centred communications and experiences that build trust, confidence and long-term support for our mission.

You will also lead and develop a small stewardship team, driving excellent delivery, strong processes and effective use of CRM and engagement systems. This is a highly collaborative role that combines people management, project delivery and supporter-focused thinking.

Your experience

We are very open to hearing from a range of candidates with different backgrounds. You may be:

• A Stewardship Manager, Donor Relations Manager or Donor Experience Manager, leading supporter engagement, reporting and stewardship programmes for major donors, trusts or corporate partners.
• A Major Giving, Philanthropy or Trusts fundraiser who enjoys donor engagement who wants to specialise in supporter experience.
• A fundraising operations or supporter engagement professional with experience coordinating communications, events and donor journeys across complex stakeholder groups.

About you

• You have experience delivering donor stewardship, supporter engagement or relationship management activity in a high value fundraising environment, preferably across multiple high value fundraising types such as trusts, philanthropy and partnerships.
• You are skilled at managing multiple projects and deadlines while maintaining high standards of quality and accuracy.
• You can translate impact, financial or programme information into engaging communications for external audiences.
• You have experience managing or supervising staff and supporting teams to deliver excellent results.
• You are a strong collaborator who can build effective relationships with stakeholders across an organisation.
• Above all, you are motivated by Crisis' mission and values and want to help end homelessness for good

Please see the full Job Pack for a complete list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices and experiences we can bring to this work, the better.

We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities and backgrounds.

Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services and building a supportive community. We'll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage.
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
• Pension scheme with an employer contribution of 8.5%.
• 28 days' annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days' leave.
• Enhanced maternity, paternity, shared parental and adoption pay.
• Flexible working around the core hours 10am to 4pm.
• Wellbeing Leave to be used flexibly.
• And more! (Full list of benefits available on the Crisis website.)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity and inclusion. We do not ask for CVs. Instead, we ask you to complete the work history section and answer the screening questions so we can assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 27th September at 23:59

Interview process: Two panel interviews with competency and values-based questions.

Interview date and location: Teams (online), week commencing 5th October.

AI in Job Applications
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences.

Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please contact our Talent Acquisition team via our website and they will be will be happy can help.

For more information about our work please visit our website.

Registered Charity Numbers: E&W1082947, SC040094.