Senior inclusion worker jobs

Senior Systems Accountant

(SEO)

£42,450 to £46,636 (National)

plus an Accountancy Allowance of £5,000 pa (Fully Qualified) or £2,500 (Part Qualified)

The Government Property Agency is the largest property holder in government, with more than £2.1 billion in property assets and over 50% of the government’s office estate. We are transforming the way the Civil Service works by creating great places to work, leading the largest commercial office programme in the UK, working towards halving carbon emissions from government offices, and achieving greater value for taxpayers.  We are looking for innovative, solutions-focused people to join our team.

Representing the best covenant in the UK – His Majesty’s Government – we are leading ground-breaking programmes such as the Government Hubs Programme, Whitehall Campus Programme and Net Zero Programme, as well as delivering modern and cost-effective real estate service solutions. 

Innovation and progress are at the heart of our behaviours.  We foster a culture of lifelong learning, where curiosity and self-improvement are encouraged, and we’re dedicated to becoming a leading, inclusive employer both in the external market and throughout the Civil Service.  Our strong emphasis on Equity, Diversity, and Inclusion (EDI) is not just about driving inclusion across our organisation, it is also about ensuring our services meet the needs of government departments and the civil servants who use our spaces. 

Join our dynamic and diverse team that leads with purpose, improving sustainability, nurturing social value, driving inclusivity and flexibility, and kickstarting economic growth.  We are driven by purpose, and you can be part of it too: where you make a meaningful impact; where you influence; where your voice really matters; where you help to shape our future direction.

The responsibilities of the Senior Systems Accountant will include:

• Systems administration and maintenance for Microsoft Business Central, Proactis, Horizon and Power BI.
• Act as a finance system expert to manage and resolve day to day queries and issues occurring on the finance systems, and communicating with users.
• Provide technical guidance and day-to-day task direction to junior team members.
• Quality assure finance system inputs and output, monitor system integrations, and lead on resolving any problems that occur.
• Build, test and maintain finance system reports.
• Lead specific finance system improvements, systemising currently manual processes, and assist with finance system testing.
• Lead specific finance systems and process training to colleagues across the GPA.
• The post holder may be required to undertake additional responsibilities as expected in relation to the role and grade.

Key Skills & Experience:

• Ideally, AAT Qualified, or working towards CCAB qualification.

• Experience of using financial systems in an admin capacity, ideally Business Central, Proactis or Horizon, and have a working knowledge of finance integrations.
• Highly IT literate and experienced at using multiple software tools, including Power BI, Microsoft Excel and/or Google Sheets.
• A good understanding of financial processes and terminology, preferably in a public sector environment
• Strong attention to detail and organisational skills to meet deadlines in a fast paced environment

Behaviours Assessed:

• Working together.
• Managing a quality service.
• Changing and improving.
• Delivering at pace.

For more information contact Emma Fuller at our retained search agent, Robertson Bell at . To apply, please send your CV to .

The GPA is committed to representing the communities we serve by making Diversity, Equality and Inclusion part of everything we do. To ensure that we are always recruiting and retaining a diverse mix of talent, we are particularly inviting applications from candidates who are disabled, ethnically or gender diverse, and people who identify as being part of the LGBTQ+ community. 

Job purpose

To lead and manage the DadVocates project, a four-year National Lottery-funded programme training volunteer young dads as peer advocates for young fathers in children’s social care proceedings; delivering professional training to social workers; and working towards the embedding of father-inclusive practice across children’s social care teams in five local authorities.

Hours - Full-time (35 hours per week), Monday to Friday, 9am-5pm, with some evening and weekend working expected to meet the needs of the project

Location - Hybrid, with travel across the North East required and activity based in Middlesbrough, Hartlepool, Gateshead/Newcastle and County Durham

Key responsibilities

1. Project management

•Take day-to-day responsibility for the management and delivery of the DadVocates project across all strands of activity

•Manage the project budget, monitor expenditure and liaise with the CEO and Finance Officer

•Update and maintain NEYDL’s Evaluation Framework with DadVocates-specific indicators and methodologies within the first two months of the project start date

•Ensure the project meets its funder milestones and KPIs, maintaining accurate records of outputs and outcomes

•Produce quarterly progress reports for internal review and contribute to annual funder reports

•Commission and manage the external evaluator for the four-year evaluation

•Identify and escalate risks and challenges to the CEO, recommending solutions

2. Steering Committee

•Chair and manage the project Steering Committee, which meets every two months and comprises young dads, NEYDL frontline staff, the safeguarding lead, social work professionals and academic partners

•Induct Steering Committee members, including young dads, into their roles, providing tailored support to ensure they can contribute confidently alongside professionals

•Use Steering Committee meetings to review progress, identify challenges and agree recommendations for the next period of delivery

3. Co-creating the DadVocate training programme

•Work with training and research providers, young dads and Steering Committee members to co-create a 100-hour peer advocacy training programme for volunteer DadVocates

•Deliver the DadVocate training programme alongside NEYDL staff and delivery partners

•Lead annual reviews of the training programme and update content in response to learning and feedback

4. Managing and supporting volunteer DadVocates

•Recruit and train 10 young dad volunteers per year (40 over four years), all with lived experience of young fatherhood 

•Provide ongoing mentoring, supervision and wellbeing support to all active DadVocate volunteers: at least 50 hours per volunteer per year

•Set clear objectives for each volunteer, conduct regular appraisals and team meetings, and support their professional development and progression

•Recognise that DadVocates are young dads with lived experience rather than professional backgrounds, and provide the high level of structured support this requires, including supporting them to navigate professional environments with confidence

•Support the progression of volunteers into employment, further training and community leadership roles

5. Matching DadVocates with young dads in CSC proceedings

•Build and maintain referral pathways with social services, midwifery, Family Nurse Partnerships, Family Hubs and other local networks across target local authorities

•Match 100 young dads over four years with a volunteer DadVocate (10 in year 1, rising to 40 in year 4)

•Work closely with NEYDL’s Senior Young Dads Workers, who hold cases, to coordinate peer advocacy support within CSC proceedings

•Maintain oversight of active advocacy arrangements, ensuring DadVocates are appropriately supported and that safeguarding obligations are met at all times

•Engage directly with young dad beneficiaries through steering committee meetings, evaluation sessions and project learning events

6. Professional training for social workers

•Co-create professional training content with social workers and young dads on the Steering Committee, drawing on national research and NEYDL’s practice experience

•Deliver half-day induction training to 15-20 social workers per local authority at the outset of each area’s involvement, co-facilitated by young dads or DadVocate volunteers

•Deliver annual refresher training in each local authority

•Facilitate quarterly case review and learning meetings with social workers in each local authority, involving DadVocate volunteers

•Co-design guidance on what father-inclusive practice looks like within children’s social care teams, with social workers and young dads (first version in year 2; updated version in year 4)

•Organise and host two information-sharing events for social care professionals in years 2 and 4 (approximately 100 professionals per event)

7. Monitoring, evaluation and learning

•Coordinate data collection with young dads, DadVocate volunteers and social workers using NEYDL’s evaluation tools and new instruments co-designed for this project

•Produce annual evaluation reports and disseminate learning through NEYDL’s wider networks, events and conferences

•Share learning through stakeholder events, professional networks and NEYDL’s regular sector-facing activity

8. Safeguarding

•Ensure robust safeguarding arrangements are in place for all project activity, particularly for DadVocate volunteers operating within CSC proceedings

•Work closely with NEYDL’s Safeguarding Lead to ensure policies and protocols relevant to the project are current, understood and followed by volunteers and partners

•Act as first point of contact for safeguarding concerns arising within the DadVocates project

9. Collaboration and partnerships

•Work closely with NEYDL’s Senior Young Dads Workers as case holders, ensuring a joined-up and consistent approach to supporting young dads involved in the project

•Build and maintain relationships with academic, statutory and voluntary sector partners

•Work with the Business Development Manager to help secure longer-term Local Authority funding for DadVocates, using evidence of impact from the project to support conversations with Local Authorities and expand the project’s reach beyond the areas and targets in the original funding bid

•Represent NEYDL and the DadVocates project at external meetings, networks and conferences

•Contribute to NEYDL’s wider communications and engagement activity

10. Other

•Deputise for the CEO as required

•Report to the Board of Trustees in person or in writing on a quarterly basis as required

11. Standard clauses

•The post holder must carry out their responsibilities at all times with due regard to NEYDL’s Equity, Diversity and Inclusion strategy, policy and statement, and Safeguarding Policy

•The post holder is responsible for ensuring that policies and procedures relating to health and safety in the workplace are adhered to at all times

•The post holder must respect the confidentiality of data stored electronically and by other means, in line with NEYDL’s Data Protection Policy

•This role requires satisfactory enhanced Disclosure and Barring Service (DBS) clearance prior to appointment

•This job description is not exhaustive. NEYDL reserves the right to reasonably add to or revise it at any time in agreement with the post holder.

Based in Camberwell with frequent travel across London, primarily Lambeth

Ref: LSS-261

Are you an experienced support worker with a passion for helping young people achieve independence? Do you have experience supporting vulnerable young people with complex needs while providing guidance and support to colleagues?

If so, St Giles Trust is looking for a highly motivated Senior Caseworker to join our Lambeth Floating Support Service, helping young people secure and sustain safe accommodation while supporting the wider team to deliver outstanding person-centred support.

About St Giles Trust

An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.

About the service

Our Lambeth Floating Support Service helps young people successfully move into independent living by providing practical, tailored support to secure and sustain accommodation. Working closely with Social Workers, Personal Advisors, housing providers and other partner agencies, the service supports young people to overcome barriers to independence, build resilience and achieve positive long-term outcomes.

About the role
As Senior Caseworker, you will manage a caseload of young people with a range of housing and support needs while acting as the day-to-day lead within the team. You will support colleagues with complex cases, provide guidance and mentoring, and work closely with the Team Manager to ensure the service delivers high-quality, outcome-focused support.

You will develop holistic support and risk management plans, work collaboratively with statutory and voluntary sector partners, and provide practical assistance to help young people establish and maintain successful tenancies. This may include supporting access to education, employment and training, benefits, debt advice, health services and community resources, as well as accompanying young people to appointments and advocating on their behalf.

What we are looking for

• Experience supporting young people with housing, tenancy sustainment and independent living.
• Experience supervising, mentoring or supporting staff and/or volunteers.
• Proven experience working with vulnerable young people or adults with multiple and complex needs.
• Experience developing support plans, carrying out risk assessments and providing advice and advocacy to help young people access accommodation and support services.
• Experience working effectively within multi-agency partnerships to achieve positive outcomes for young people.
• Knowledge of housing legislation affecting young people and an understanding of the barriers faced by people with lived experience.
• Strong communication, organisational and IT skills, including experience maintaining accurate case records.
• The ability to work flexibly across London, including occasional evenings and weekends, and to manage competing demands within a busy service.

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, access to clinical supervision, season ticket loan and much more.

We are an equity and inclusion-confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi-heritage) and those who identify as disabled, neuroexpansive, or neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

Please note St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

Please note this role requires an Enhanced DBS check with Adult Barred List.

Closing date: 3rd August 2026 at 9am.

The Senior Seafood Program Manager works closely with our funder and implementation partner,

Humanity United, acting as a strategic thought partner to advance our shared goals. The role will hold overall responsibility for management of the portf

olio including program and strategy development, budgeting, monitoring and reporting and grant-making.

The role holder will represent the Freedom Fund at high level sectoral events; engaging with a wide range of stakeholders related to the program, building connections that advance our shared priorities.

This role is a fixed term contract, aligned to our next phase of funding partnership with Humanity United for the Asia Pacific seafood program.  The position is expected to commence in September 2026 and continue through to December 2028, with the possibility of an extension.

Interview process: 2 stage interview process: week commencing  14th August 2026
Please see the job description for all details.

We're looking for an experienced and friendly Senior Café Cook to join the team at The Hop 50+, our vibrant community café and activity centre in the heart of Hove.

You'll take the lead in planning and preparing fresh, homemade lunches, snacks and cakes while helping create a warm, welcoming environment for older people. As well as cooking, you'll enjoy working with customers, supporting café staff and volunteers, and contributing to the day-to-day running and ongoing development of our popular community café.

We actively welcome applications from people of all backgrounds and identities, particularly those from communities currently underrepresented in our workforce.

You will:

• Plan, prepare and serve fresh lunches, snacks and cakes for customers
• Support and supervise café staff and volunteers to deliver an excellent customer experience
• Manage food ordering, stock control and daily cash handling
• Maintain high standards of food hygiene, health and safety and cleanliness
• Help develop the café through new ideas, seasonal menus and special events

We're looking for someone who can demonstrate:

• Experience preparing and cooking fresh meals in a busy café, catering or hospitality environment
• Excellent customer service skills and the ability to build positive relationships with customers, colleagues and volunteers
• Confidence supervising or supporting staff and volunteers as part of a small team
• Strong organisational skills, including menu planning, stock control and maintaining food safety standards
• A commitment to creating an inclusive, welcoming environment for older people and people living with dementia

A Level 2 Food Safety in Catering qualification is desirable, or a willingness to achieve this within an agreed timeframe.

We're a flexible, supportive employer and are happy to discuss any reasonable adjustments that would help you succeed in the role.

Why join us?

Impact Initiatives is a Brighton-based charity supporting people of all ages across Sussex to live healthy, fulfilling lives.

The Hop 50+ is much more than a café. It's a welcoming community hub where people aged 50+ can enjoy freshly prepared food alongside activities, friendships and specialist support, including dementia-friendly sessions. You'll play an important part in creating an environment where people feel connected, valued and supported.

Interested in finding out more?

This post is subject to a Basic DBS check. Having a criminal record will not necessarily prevent someone from working with us, and any disclosures will be considered in relation to the duties of the role.

Closing date: Monday 3 August 2026 (9.00 am)

For further details and to apply, please visit the jobs page on our website

Could you help parents and carers of LGBTQ+ children and young people create space for their child to thrive?

Allsorts is seeking a Parents & Carers Service Support Worker to join our team and help make a real difference to our growing community of parents & carers who support the LGBTQ+ young people in their lives.

Working with the Senior Practitioner, you will help facilitate groups and provide 1:1 support to parents and carers, as well as supporting family-focused events.  The role also leads on administration and data management for the service.

Come help us make a difference to families across Sussex.

Job Title:   Parents & Carers Service Support Worker 

Hours: 18.5 hours

Key Responsibilities:

Delivering and developing the Parents & Carers Service

● Facilitate and co-facilitate online and in-person groups, activities, and events in a wide range of locations across Sussex.

●Provide welcoming one-to-one support to parents and carers, mostly online and occasionally in person

●Co-deliver the Evolve project for families with young people on the NHS waiting list to build their resilience, confidence, and strengthen family relationships.

●Attend in-person and online meetings, events and networking opportunities with other organisations and professionals to promote our service.

●Nurture the development of a safe, supportive and empathetic Parents & Carers community by encouraging connections and attendance at events and groups.

●     Collaborate with colleagues to integrate the Parents & Carers Service with Allsorts Youth Services to provide wide-ranging and high-quality service for the whole family.

Administration for the Parents & Carers Service

● Manage the referral system to ensure that data is recorded in a timely and accurate manner, and that referrals are processed within expected timeframes.

● Use Eventbrite to manage and promote events.

● Use Mailchimp to write a monthly newsletter for Parents & Carers, and to manage our mailing list.

●      Update our digital notice board with information, and monitor the Parents & Carers private Facebook group.

Salary: £13,202 (full-time salary equivalent is £26,403)

 NJC Scale 4, Point 7

Hours: 18.5 hours

Contract: Fixed term until March 31st 2028, with possible extension subject to funding

Annual Leave:  27 days, plus bank holidays pro rata

About You:

You are a warm, engaging professional with experience of working in support roles with adults or children.  You bring excellent collaboration and communication skills and the confidence to lead group discussions.  You’ve got an eye for detail and strong administration skills. 

You don’t have to be LGBTQ+, but you must have a deep understanding of the challenges faced by LGBTQ+ children and young people and families and a commitment to equity and inclusion.

Why Join Us?

This is a rare opportunity to join a respected children and young people’s organisation in a role that has enormous potential. You’ll be part of a team that’s passionate about making a real difference in the lives of LGBTQ+ children, young people, and their families.

About Allsorts

At Allsorts Youth,  we are on a mission to make sure every LGBTQ+ child in Sussex has the chance to make friends, build community & feel proud of who they are.

We want parents & carers to know they are not alone & feel confident supporting their children. We want every adult in an LGBTQ+ child’s life - from their teacher to their GP - to be safe & welcoming.

Our vision is of a world where LGBTQ+ children & young people can be themselves and enjoy their lives.

By placing children and young people’s voices at the centre of our work, we ensure that our understanding of their ongoing and evolving needs continues to inform our service provision.

There are three main strands to our service provision, all of which aim to improve the lives of LGBTQ+ children and young people.

Youth Service: We offer youth groups and programmes, youth coaching, activities, residential trips, and much more for children and young people across Sussex.

Parents & Carers Service: We offer groups, one-to-one support, activities, information sessions, and much more for parents & carers of LGBTQ+ children and young people across Sussex.

Training and Education Service: We provide LGBTQ+ Inclusion Training for a wide range of organisations, with a focus on organisations working with children and young people. We also run a schools programme.

Job Title:

Parents & Carers Service Support Worker

Salary:

£13,202 (full-time salary equivalent is £26,403)

NJC Scale 4, Point 7

Contract: Fixed term until March 31st 2028, with possible extension subject to funding

Part time

Hours of Work:

18.5 hours per week

Location:  Brighton & Hove

Annual Leave:

27 days, plus bank holidays pro rata

Key Worker
Salary: £26,630 – £31,490 per annum depending on experience 
Hours: 35 hours per week
Contract: Permanent 
Location: HMP Birmingham 
Job reference number: 1739 

Cranstoun is an independent charity and leading provider of specialist treatment, harm reduction and recovery services to those affected by drug and alcohol use. This is an exciting opportunity to become a Key Worker within our high performing psychosocial drug and alcohol service in HMP Birmingham. 

We provide a range of services for those affected by drugs and alcohol. Our skilled and compassionate team work closely with people who use our services to change and save lives. We combine proven expertise in treatment and recovery with innovative approaches and actively involve those we help in improving the design of the services we provide. 

You will be based in our psychosocial team working with adult males (over 18 years old). You will be responsible for delivering a range of elements of our substance use work including case management, assessments, care planning, the delivery of one-to-one interventions to include harm reduction and motivational work, group work, and engagement support as well as other associated duties. You need to be committed to supporting people who use our services to make positive changes to prepare them for release into the community, and you will arrange continuity of care. You will work in collaboration with the clinical team and integrated working is a key element of this role. You will work within the prison setting and contribute towards the wider prison drug strategy.

Having experience of supporting people with complex health needs including substance use, you will bring knowledge and commitment to deliver drug and alcohol treatment. You will have a non-judgemental attitude and a desire to support the lives of people who use our services to be healthier and safer by delivering a high-quality service. 

Experience of working with drug and alcohol use is essential. You will be a competent communicator, with the ability to work independently and be comfortable and enthusiastic, both with the highlighted client group and working in partnership with other service providers. Previous experience or knowledge of working with individuals on opiate replacement treatment, and/or involved in the criminal justice system will be advantageous.

All posts are subject to an enhanced DBS Disclosure.

Sponsorship is not available for this post. Applicants must have the right to work in the UK that does not require employer sponsorship for the duration of the appointment.

For more details and to apply, please visit our website via the link.

Applicants must be able to provide satisfactory evidence of their right to work in the UK at the application stage. 

Closing date: 2nd August 2026.

YOUTH OUTREACH WORKER

OASIS BIRMINGHAM VIOLENCE REDUCTION PARTNERSHIP HOSPITAL IN-REACH & COMMUNITY BASED SERVICES  

Oasis Midlands

Hours: 1 x full time post at 40 hours (inclusive of breaks) OR 2 x part time posts at 20 hours (inclusive of breaks)

Contract type here: Fixed term until March 2027 (secondment opportunities will also be considered, subject to agreement with the successful candidate's current employer).

Salary: Grade E - £29,201 per annum (£14,600 for 0.5FTE)

 Are you passionate about supporting young people and communities?  Will you support young people to recognise and reach their full potential?  Oasis is about to embark on an exciting new partnership with the West Midlands Violence Reduction Partnership to deliver Hospital In-Reach and Community Based Services. We are recruiting a Youth Outreach Worker to be part of the team. We always work in a holistic way, and it is no difference when it comes to violence. We don’t treat violence in isolation. Instead, we will seek to work as part of an eco-system of care—connecting education, housing, youth work, family support, safeguarding, and community relationships.

We believe violence is preventable…We are passionate about inclusion and believe young people and communities should be central to local and national violence reduction strategies. 

If you share this passion and want to make a difference, come and join our team.

To hear from those working in similar roles in our team in Greater Manchester, click here.

As a Youth Outreach Worker you will;

· Be present in hospital and community locations to support young people that are impacted by violence.

· Work with young people in the community supporting them to process what has happened and linking them in with services/groups that will provide them with sustainable ongoing support.

· Deliver group work sessions to get young people talking about the issue of violence providing a safe space for them to talk about their concerns and what they want to change. 

· Support communities impacted by critical incidents.

Amongst other requirements, the successful post holder must have:

· Relevant experience OR qualification in Youth & Community (JNC), Social Work (QSW) or SEND.

· Proven experience working with young people ‘at risk’.

· Reliability, with a flexible approach to changes and able to work unsociable hours.

 As part of the package, Oasis offers:

· A pension scheme, offering 7% employer contribution.

· A generous holiday allowance, starting at 25 days per year (plus 8 Bank Holidays).

· Policies which promote well-being and are family friendly.

To apply, please send your CV and a Supporting Statement (no more than two A4 pages).

Please expand on your CV to tell us about relevant skills, experience and qualification you have, that relate to the job description and person specification.

We are accepting applications on a rolling basis and will invite suitable candidates to interview as applications are received. Early applications are encouraged, as we reserve the right to close the recruitment process once the position has been filled.

Applications are welcomed from individuals interested in undertaking this role as a secondment opportunity. Secondment arrangements will be considered on a case-by-case basis and will require approval from the applicant's current employer.

We actively encourage applications from people of all ethnic backgrounds and underrepresented groups. If you require any assistance to overcome potential barriers during the recruitment process, please let us know. 

Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos.  We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks. 

The successful candidates must have the right to work in the UK.  Oasis cannot assist with sponsorship or visas.

Oasis supports Equal Opportunities.  Registered Charity No. 1163889

Job Title: Youth Work Co-ordinator

Location: Charlestown Youth Centre, Southdown Crescent Blackley Manchester M9 7DQ

Join Greater Manchester Youth Federation (GMYF) — a long-established charity running vibrant youth centres across Greater Manchester. We’re dedicated to raising aspirations and creating opportunities for young people, especially those facing disadvantage, through exciting activities, outreach, and outdoor adventures. Our approach champions youth voice, inclusion, and building confidence and resilience. We offer outdoor education, including residentials at our own Ormside Mill site in Cumbria and other sites nationwide.

Purpose of Role:

The Youth Work Co-ordinator plays a key role in the day-to-day delivery of high-quality youth work within the centre and the wider community. Working closely with the Centre Manager, the postholder coordinates sessions, leads delivery in practice, and provides guidance and support to youth workers during activities.

This is a hands-on practice leadership role, combining direct youth work with responsibility for session planning, staff co-ordination during delivery, pastoral support, and contribution to residentials and projects. The role supports, but does not replace, the Centre Manager’s accountability for staff line management, safeguarding leadership, and overall centre management.

In the absence of the Centre Manager, the Youth Work Co-ordinator acts as the senior on site lead for day-to-day centre operations and youth work delivery, while not holding line management or strategic authority. This responsibility relates to immediate operational safety and session delivery only, and does not include line management, budgetary authority, or strategic decision-making.

Key Responsibilities:

Youth Work Delivery and Session Leadership

• Lead and deliver high quality, inclusive, and young person-centred youth work across centre based provision, outreach, streetbased work, community settings, and outdoor activities.
• Co-ordinate day to day youth work delivery, ensuring sessions and activities (on site and off site) are engaging, purposeful, and responsive to young people’s needs.
• Work with the Centre Manager and wider GMYF team to contribute to programme planning, curriculum development, and forecast of events planning including centre based, outreach, and community-based youth work.
• Take a lead role in session planning, recording, and evaluation to ensure learning, participation, and youth voice remain central across all settings.
• Model excellent youth work practice and set clear expectations for delivery during sessions, outreach activity, and community-based work.

Team Co-ordination and In Session Support

• Co-ordinate and support youth workers and volunteers during sessions, providing clear guidance and practical leadership.
• Deliver session-based briefings and debriefings, ensuring staff are clear on expectations, roles, safeguarding responsibilities, and session focus, and that key information, incidents, and outcomes are accurately recorded and handed over when the Centre Manager is not on site.
• Provide coaching, mentoring, and reflective support to staff to strengthen practice and confidence.
• Support the Centre Manager with staff development and performance processes through practice-based feedback and reflective support during delivery, where required.

Safety, Safeguarding and Inclusion

• Act as a key operational safeguarding contact on site, supporting the Centre Manager and following GMYF safeguarding procedures.
• Record, report, and escalate safeguarding concerns promptly and accurately.
• Promote a safe, inclusive, and supportive environment for all young people.
• Provide in-session pastoral support by shaping the environment and staff responses so young people feel safe, included and able to participate, using restorative and de-escalation approaches to support wellbeing and relationships.
• Provide timely, proportionate interventions to de-escalate behaviour and support positive outcomes for young people, modelling restorative and trauma-informed practice during sessions.
• Work with external agencies and partners to support young people’s needs where appropriate.

Centre Operations and Activities Support

• Support the Centre Manager with daily site checks, risk assessments, and health and safety requirements, escalating issues as required.
• Lead safe evacuation and implement fire or lockdown procedures when acting as the senior on-site lead in the absence of the Centre Manager, ensuring young people, staff and visitors are accounted for and safe.
• Maintain accurate attendance, visitor, and session records.
• Use Microsoft 365 (Outlook, Teams, Word and PowerPoint) and organisational systems (e.g., Views/Evolve) to support communication and maintain accurate records, monitoring and reporting.
• Support Planned Preventative Maintenance (PPM) checks and report building or equipment issues.
• Manage petty cash and resources responsibly in line with GMYF procedures.
• Support the effective use of centre spaces, equipment, and materials.
• Open and close the centre safely in line with GMYF procedures when acting as the senior on-site lead.

Residentials, Projects and Quality Development

• Support off site visits, residentials, holiday programmes, and special projects e.g. Events
• Lead or co lead residentials and trips as part of the youth work team, providing pastoral care and in session coordination of staff and young people.
• Work collaboratively with the Outdoor Education Team, recognising their role in activity planning and instruction, while the youth work team leads on pastoral support and group dynamics.
• Work collaboratively with Youth Work Co-ordinators and teams across GMYF centres to support consistency of youth work practice, coordinate provision linked to forecasted activity, residentials, and external events, and contribute to shared learning and best practice.
• Contribute to monitoring, evaluation, and reporting processes, including funding and quality frameworks.
• Support the centre’s self-evaluation and continuous improvement processes.

Professional Conduct and Representation

• Uphold GMYF’s values, policies, and professional standards always.
• Build positive, respectful relationships with young people, colleagues, families, and partners.
• Demonstrate a commitment to continuous professional development (CPD) and reflective practice, using supervision, peer learning, and feedback to continuously improve practice.
• Represent the centre and GMYF positively in the community and at relevant meetings and events.
• Undertake any other duties commensurate with the role, as directed by the Centre Manager.

Person Specification

Essential Criteria

Qualifications & Professional Development

• Level 3 Qualification in Youth Work (or equivalent), or demonstrable experience delivering youth work practice, with a commitment to work towards a Level 3 where not already held.
• Commitment to safeguarding, continuous professional development (CPD), and reflective practice
• Willingness to undertake further relevant professional qualifications and development as required

Experience

• Experience delivering youth work in a centre based, community, or outreach setting
• Experience leading sessions and co-ordinating activities involving other staff or volunteers 
• Experience of safeguarding practice, including recognising concerns, recording information, and escalating appropriately
• Experience working with children and young people who face barriers to participation – such as neurodivergence, experiences of trauma, or social exclusion.

Knowledge & Skills

• Good understanding of safeguarding, risk management, and inclusive practice in youth work 
• Ability to foster positive relationships and support young people in managing behaviour through restorative, relational and de-escalation approaches 
• Ability to plan, co-ordinate, and evaluate engaging, young person-centred sessions 
• Confident communication and interpersonal skills with young people, families, colleagues, and professionals
• Ability to maintain accurate records, including session records and incident logs
• Competence using Microsoft 365 (Outlook, Teams, Word and PowerPoint) and able to learn and use organisational systems (e.g. Views/Evolve) for recording, monitoring and reporting.

Leadership & Personal Attributes

• Ability to provide calm, visible, hands-on leadership during sessions and activities
• Sound judgement and confidence when acting as the senior on site practitioner in the absence of the Centre Manager
• Ability to work collaboratively with Centre Managers, Youth Work Co-ordinators, wider GMYF team and a range of stakeholders including schools, community partners, and families
• Commitment to equality, diversity, safeguarding, and young person-centred practice
• Resilience, adaptability, and the ability to manage competing priorities in a busy operational environment

Additional Requirements

• Willingness to work flexibly, including evenings and occasional weekends and residentials
• Willingness to complete required training (e.g. First Aid, safeguarding, fire safety) within agreed timescales
• Enhanced DBS check

Desirable Criteria

• Degree-level qualification in Youth Work or a related discipline.
• Experience supporting, mentoring, or guiding youth workers, sessional staff, or volunteers in practice.
• Experience supporting offsite activities, residentials, holiday provision, or targeted programmes.
• Experience contributing to or supporting monitoring, evaluation, or reporting processes

Trainee Recovery Worker

SSJ&I Alcohol and Drug Service

Southampton

37 hours per week, including evenings and weekends

Part-time roles will be considered

Salary Scale: 20 - 23 (£25,947 - £27,780 per annum)

About Us

This is an exciting opportunity to join a dynamic Charity and Housing Association.  The Society of St James (SSJ) has been working in Hampshire for over 50 years, delivering high impact, person-centred, accommodation services to adults and young people experiencing homelessness, problematic substance use and mental health problems. We believe that every person is of worth and we are prepared to take risks to house and support the most at risk and socially excluded members of society.

The Impact You'll Make

Based within the SSJ&I Alcohol and Drug Service in Southampton, you will be part of a team that offers a wide range of vital interventions, including one-to-ones, therapeutic group work, needle exchange, and prescribing interventions to people recovering from challenges with drugs and alcohol.

In this role, you will:

• Support Journeys: Work directly within the service to support a small, identified group of people throughout their treatment and recovery journey.
• Deliver Person-Centred Care: Use a person-centred approach to empower people who want to make changes to their lives, helping them access the interventions that matter most to them.
• Build Connections: Create strong relationships with key partner agencies and stakeholders to support robust joint working relationships and holistic client care.
• Expand Your Reach: As you develop your skills and confidence, you will increase your work outside of the main office, providing needs-led support in community settings and alongside partner agencies.

Who We're Looking For

This role is a fantastic opportunity for growth and is ideal for:

• Emerging Professionals: Anyone looking to start a career within this service area who is excited to learn, develop, and pursue a long-term career in substance use support services.
• People with Lived Experience: People with lived experience of homelessness, mental health challenges, and/or substance use, who can safely use their personal insights to inspire, empower, and support others.
• Flexible Team Members: Someone who can work within a flexible 37-hour working week, which will include evening and some weekend work.

Essential Qualities and Skills

To thrive in this role, you will need to bring or develop the following qualities:

• Core Attributes: You must be self-reflective, highly motivated, and excited to bring your own unique understanding and experience to the team.
• Engagement & Relationships: The ability to engage meaningfully and empathetically with service users, building strong, positive, and collaborative working relationships.
• Boundaries & Risk Management: The confidence to maintain clear, healthy professional boundaries and a solid understanding of the importance of safe risk management.
• Sector Knowledge (or a Passion to Learn): Some understanding—or a keenness to gain an understanding—of the impact of substance use, withdrawal, and the range of interventions and support available to help people improve their quality of life.

What we can offer you

We value and recognise our staff, offering some generous benefits, as well as the satisfaction of helping people at risk:

• A competitive annual leave entitlement of 25 days rising to 30 days, plus public holidays
• Flexible working options
• Buying additional annual leave
• Comprehensive induction and training
• Counselling, financial, personal support and health and wellbeing services via our Employee Assistance Programme
• Company cycle to work scheme
• Discounted laptops and computers with Jamie’s Computers
• Electric Car Scheme
• Blue Light Card

SSJ are an equal opportunity employer and we encourage applicants from all backgrounds and walks of life.

At SSJ, we recognise the benefits of a supported workplace. SSJ is affiliated with Unite the Union. To learn more about their membership benefits or to sign up, you can visit their official website.

Application closing date: This will be a rolling open advert until all vacancies are appointed. 

Interview date: We will be reviewing applications as they are received and contacting shortlisted applicants to offer an interview date. 

Should you not hear from us within 14 days of submission, please assume you have been unsuccessful on this occasion. 

Job Title:

Victim Support Casework Team Lead 

Salary:

Actual salary is £27,200 per year (FTE £34,000). 

Contract/Hours:

Permanent. 4 days per week / 0.8 FTE. The normal working week is 30 hours.

Annual Leave:

FTE annual leave entitlement is 23 days pro rata plus public and bank holidays. 

Location:

NUM delivers its services UK-wide through a combination of digital resources, remote services and in-person hubs. Staff work on a hybrid basis, with the balance of home and location-based working depending on business needs. This role is primarily remote, with occasional travel possible for meetings, events, and outreach. If you are based in one of our hubs, Glasgow, Manchester or London then this is desirable.

About NUM:

National Ugly Mugs (NUM) is a UK-wide charity which delivers a holistic safety, wellbeing and economic support model for sex workers, combining digital harm prevention, specialist casework, mental health support and pathways to economic stability. Activities are delivered UK-wide via a digital platform, remote services, and in-person hubs. We run a wellbeing drop-in service in Glasgow and other in-person services and events in Manchester and London. We have developed Vocational Support Services for those exploring careers both in and outside of sex industries and we run a Racial Justice project and Youth Justice project that makes visible the lived experiences of harm among racialised and young (18-25) sex workers towards systems change. 

NUM values those with lived experience in sex industries and work with them to shape services and responses, conduct research, develop education packages, and participate in policy advocacy to change the conditions that lead to survival sex work, gain rights and recognition, and improve the safety of UK-based sex workers. 

Background and Responsibilities:

The casework team is at the heart of NUM. We provide vital support from assistance through the criminal justice journey to essential emergency financial support. We are looking for a Casework Team Lead to lead our casework team. If you are driven, have a keen eye for detail, can effectively motivate others in a demanding and emotive area of work with the ability to support people in an empathetic and trauma informed way then this could be the role for you. 

This role will specifically focus on the day-to-day running of the casework team alongside carrying your own caseload. The work involves utilising and monitoring our digital platform and CMS maintaining and monitoring the documentation of cases and coordinating responses to ensure sex workers received the high standard of support they deserve, to prevent and recover from violence as well as seek justice and recourse. The Victim Support Casework Team Lead is responsible for maintaining high standards for all digital, individualised and in-person support provided by the casework team. All responsibilities can be grouped under five umbrella categories. The successful candidate will evidence suitability for the role based on the strength areas below:

1) Management: Manage the operations and administration associated with victim and vocational support casework. 

2) Leadership: Lead and motivate the team of national case workers towards service excellence. The best leaders can also be led. The successful candidate will value the lived and learned experiences on the casework team and ensure that everyone works to their strengths and strives for the best outcomes for sex workers. 

3) High Standards: Support good performance and quality outcomes for sex workers.

4) Creative and Innovative: Ability to strategise and problem-solve. Sex workers experience forms of violence before and after accessing support. At NUM, our principle of 'Sex Workers First' means that we work with them to achieve the outcomes that they desire. Sex workers are in control of their healing and recovery, and it will be the successful candidate's job to ensure that lives are improved as a result of contact with NUM. 

5) Well-being Focused: Provide care for the health, safety and welfare of the case work team and the sex workers we serve. 

Day-to-day tasks include but are not limited to the following.

• Managing your own caseload, providing individualised support to sex workers alongside your leadership role ensuring that sex workers are put at the forefront of all services offered. Maintaining our high standard of support.

• Continued monitoring and development of the NUM platform backend functions to find efficiencies and boost productivity. Develop and update Standard Operating Procedures (SOPs) based on new policies and service priorities, new platforms/ procedures, and new innovations or services. 

• Problem-solving to ensure the smooth and efficient operations of the casework team eg, managing resource and rota’s including leave and absences, delegation of task where appropriate to the casework team.

• Audit overview and quarterly reporting to Operations Manager with responsibility for data management and the production of case studies. 

• External communications with practitioners to ensure best practice of utilising NUM service, promoting NUM membership where possible and attending external meetings as a NUM representative where required. 

• Host or contribute to the ongoing meetings of the National ISVA/SWISVA forum and continue to foster useful and productive spaces for SWISVAs (specialist sex work ISVA’s) throughout the UK to share experiences, insights towards delivering quality support services to sex workers with maintaining high service standards and prioritising self-care. 

• Deliver weekly operations meetings, keep them short and concise to discuss operational updates NUM wide/internal. Analyse statistics and case work trends and discuss any issues or take aways with the Operations Manager to inform Casework Team strategy.

• Communicate and collaborate with other work streams and projects at NUM. Contribute to organisational priorities and support initiatives that strengthen National Ugly Mugs’ overall impact. 

• Lead 1-2-1 check-ins and appraisals with staff, acknowledging individual and team success in appropriate ways, motivating the team and resolving conflict and managing team dynamics (with support where needed).

• Onboard and train new members of the casework team.

PERSON SPECIFICATION

Essential Skills and Experience

• Demonstrable casework skills, with experience in delivering advice, information, emotional and practical support and advocacy in partnership with health, wellbeing and criminal justice outcomes for individuals who may have experienced traumatic events.

• Experience managing a team, providing line management support, and managing rotas and team resources.

• An understanding of coordination responsibilities and the requirements of middle management in a fast-paced and ever-changing environment.

• Qualified ISVA or relevant casework support experience.

• Strong interpersonal skills and an ability to work with multiple partners on complex cases.

• Excellent administrative and organisation skills, able to manage both your own and other people’s workloads effectively.

• An understanding of Equal Opportunities, the diversity of sex workers and the impact of criminalisation, stigma, and marginalisation on sex workers and a team comprising those with lived experience.

• Effective communication skills and the ability to deliver training, guidance, advice and support to a diverse range of stakeholders to promote best practice in relation to supporting sex workers when they’re victims of crime.

• Experience of using online communication tools, CMS (Oasis), google workspace, MS suite, slack and other digital platforms to maximise efficiency and productivity of your own casework and that of the casework team. 

• Experience of dealing with internal and external complaints and having difficult conversations.

• Strong empathic and active listening skills.

• Willingness to undertake continued professional development. 

Desirable:

• Experience of the sex work community.

• Experience completing detailed reports on workstream productivity, both statistically and in written form.

• The ability to understand local, regional and national policy and evidence-based research in relation to community safety, health and social inclusion.

• Ability in languages other than English is beneficial but not required. 

If you are passionate about NUM’s mission to ‘end all forms of violence against sex workers’ we would love for you to hear from you!

HOW TO APPLY:

Applications close on 13th August 2026 at 11:30pm BST. We encourage applicants to apply before the deadline as interviews may be held on a rolling basis. You can apply via Charity Jobs or by emailing admin[at]nationaluglymugs[dot]org with your name and ‘Victim Support Casework Team Lead’ in the subject line. 

Please include a CV (max 3 pages) and a cover letter (max 2 pages) describing your suitability for the role. The cover letter should address the points in the ‘Personal Specification’ section of this posting. 

NUM is a diverse team committed to inclusion and equal opportunities in the workplace, and we actively encourage applicants of all different ages, genders, social and economic backgrounds, ethnicities, religions and sexual orientations, and from people with disabilities. If you have any access requirements related to applying, please contact admin[at]nationaluglymugs[dot]org.

We understand that everyone’s experience is different and encourage applications from those who may not meet all of the person specifications. If you’re passionate about equality, economic empowerment, and ending violence against sex workers, we want to hear from you.

Interviews are planned to take place remotely on week starting August 17th. We will let you know by August 18th if you have been selected for an interview. Please note that due to the high number of applications expected for this role if you do not hear back from NUM by the August 18th unfortunately your application has not been successful. We are not able to provide feedback on your application at the application stage.

ABOUT US

We are SPEAR, a charity working tirelessly to end homelessness across South West London and beyond. We believe homelessness should be rare, brief, and non-recurring, and we work every day to make that a reality. Our services include street outreach, assessment hubs, supported accommodation, and tenancy support, helping people move off the streets and into safe, secure housing. We take a person-centred, trauma-informed approach, building trust and supporting people to achieve long-term stability and independence. You will be part of a passionate, skilled team dedicated to ending homelessness. We offer a supportive environment where you can grow your career while making a meaningful impact.

Help lead a high-quality supported housing service and make a real difference to the lives of people experiencing homelessness. Join SPEAR as our Hostel Manager and play a key role in supporting residents to achieve stability and move towards independent living.

THE ROLE

We are looking for an experienced and motivated manager to lead a 14-bed, 24-hour supported hostel service in Richmond. You will oversee the day-to-day running of the service, ensuring it operates safely, effectively, and in line with SPEAR’s values, while delivering high-quality, trauma-informed support to residents with complex needs.

This is a practical leadership role where you will:

- Lead and manage a team, including a Team Leader and Support Workers
- Ensure safe staffing levels and effective rota management
- Oversee safeguarding, risk management, and incident response
- Drive high standards of service delivery and resident support
- Build strong relationships with local authorities and partner agencies
- Ensure compliance with health and safety, including fire safety and building standards
- Support residents to progress towards independence and move-on opportunities

You will combine operational leadership, staff management, and service development to create a safe, respectful, and recovery-focused environment.

ABOUT YOU

We are looking for someone who:

- Has experience working with people experiencing homelessness or complex needs
- Has managed or supervised staff in a supported housing, hostel, or similar setting
- Has strong knowledge of safeguarding, risk assessment, and trauma-informed practice
- Can lead and motivate a team in a fast-paced environment
- Is confident managing complex and high-risk situations
- Has excellent communication and organisational skills

YOUR BENEFITS

- Generous holiday – 26 days plus public holidays, rising to 31 days with length of service
- Wellbeing & EAP – 24/7 Employee Assistance Programme with free counselling, money and legal advice
- Health support – Occupational health service and free annual eye test (with contribution towards glasses if required)
- Cycle to Work – Save on a new bike and accessories through salary sacrifice
- Season ticket loan – Interest-free loan for annual travel passes
- Moving house day – Extra day’s leave when you move home
- Financial security – Life assurance (4x salary) and interest-free emergency staff loan
- Family-friendly policies – Enhanced maternity and adoption pay, plus flexible working options
- Career development – Ongoing training, learning and progression opportunities
- Blue Light Card – Discounts across a wide range of shops, restaurants and services

Shortlisting Date: 7th August

Vacancy Closing Date: 5th Aug

First Interviews W/C: 12th, 13th and 14th August

Second Interviews W/C: 19th, 20th and 21st Aug

Want to know more about the role? Read the full Job Description now!

Lead a vital out-of-hours mental health crisis prevention service, supporting people across Surrey when they need help most.
Join Catalyst Support as our Safe Haven Team Lead and help shape a compassionate, responsive service that offers a meaningful alternative to A&E.

Catalyst Support is looking for a confident and values-led Safe Haven Team Lead to support the smooth running of our out-of-hours crisis prevention and support service across Aldershot, Guildford and Woking. This is an opportunity to play a key role in a partnership model that brings together community connections and statutory mental health providers to reduce emotional and psychological distress for people experiencing, or at risk of escalating to, a mental health crisis.

You will help lead and support Safe Haven staff, manage rotas and cover, contribute to safe and effective incident management, and work closely with colleagues and partner organisations to ensure the service is consistent, high quality and responsive. The role will suit someone with experience in mental health or social care settings who can remain calm under pressure, communicate confidently, support staff wellbeing and performance, and build positive relationships across services.

At Catalyst, we believe change is achievable through a flexible, respectful, inclusive and non-judgemental approach. If you bring kindness, integrity and commitment, and want to help deliver a service that makes a real difference to people in moments of crisis, we would love to hear from you.

Location Hybrid, ability to travel to Safe Haven sites in Woking, Guildford and Aldershot. Minimum two days per week at Catalyst Support's office in Woking

Salary £30,000–£33,000 pro rata plus on-call allowance

Work pattern 28 hours per week, including evening and weekend hours

Contract type Fixed term until 31 March 2027, with the possibility of extension.

About Catalyst Support

Through Community, Specialist and Outreach services, we support recovery, mental health, and wellbeing - together every step of the way.

Key Responsibilities

• Manage rotas, ensuring there is adequate cover for holiday and sickness
• Solve issues of staff cover with partner organisations as they arise
• Undertake monthly team meetings with all Safe Haven staff
• Deliver one to one supervision for staff, ensuring all performance issues, complaints and support needs are addressed
• Support with annual appraisals for Safe Haven staff
• Ensure all Catalyst staff are following the incident management process and utilising the on-call rota 
• Participate in the on-call rota, ensuring you are able to respond to urgent calls, follow-up and report incidents during Safe Haven opening times
• Attend any necessary meetings to meet the needs of Safe Haven
• Liaise with the Senior Manager and Director of Services in preparation for the Service Review and Steering Group Meetings in relation to service delivery
• Work with the Senior Manager around operational efficiencies and ensure the service follows best practice
• Work with the Senior Manager around any complaints, grievances and serious performance issues
• Work as part of a team of Team Leads and communicate well with colleagues working from different locations
• Develop relationships with service users, carers and statutory and non-statutory organisations, in order to provide more integrated preventative and crisis management provision
• Ensure high quality services are delivered consistently and adhere to best practice guidelines, including safeguarding and safe practice.
• Take responsibility for personal development, identifying personal training needs and participate in regular supervision and appraisal
• Work within the Catalyst governance framework
• Work 1 shift a month at a Safe Haven site (minimum 10 a year), to be paid additionally to Team Lead hours at Support Worker rate

About you

• We’re looking for someone who can bring compassion, confidence and strong leadership to a busy out-of-hours mental health support service. You will be someone who:
• Has experience working in social care, mental health, crisis support or a similar community-based service.
• Has experience supervising, supporting or mentoring staff and/or volunteers.
• Can build positive working relationships with statutory, voluntary and community partners.
• Understands safeguarding, confidentiality, consent, information sharing and GDPR
• Can support staff wellbeing and address performance or support needs appropriately
• Communicates clearly and confidently, both verbally and in writing.
• Is organised, with good administrative, recording and reporting skills
• Can remain calm under pressure and respond confidently to urgent or sensitive situations
• Is able to work on your own initiative while also contributing positively as part of a wider team
• Is committed to delivering high-quality, safe and inclusive services
• Understands and values equality, diversity and equal opportunities
• Is confident using IT systems and databases
• Is able to work flexibly across locations, including evenings, weekends and on-call responsibilities
• Brings Catalyst’s values of kindness, commitment and integrity to everything you do.

Benefits 

26 days annual leave plus bank holidays (increasing with service)
Pension scheme and access to Simply Health (including optical, dental and counselling sessions)
Birthday leave, employee discounts, and flexible working wherever possible
Supportive probation, sick pay after probation and access to our employee assistance programme

Safeguarding & Checks

This post is subject to the Disclosure and Barring Service (DBS) check at an enhanced level.
Please note past drug and/or alcohol or criminality history will not necessarily discount you from undertaking this role. We encourage applications from people with lived experience where appropriate
All applicants must have a valid right to work in the UK

Catalyst Support is an equal opportunities employer. We celebrate difference and are committed to fairness, accessibility, and inclusion throughout recruitment and employment. Please let us know if you require any adjustments to support your application.

Our Charity: 

We are a busy, ambitious charity operating at the heart of the Wandsworth community since 1995, helping thousands of people across the borough in unpaid Caring roles. We give information and advice, organise respite, offer complementary therapies, deliver training, provide peer support, arrange fun events and much more.In short, we are the Carer's friend and advocate, often helping Carers through difficult times. 

About the role: 

This role involves providing information, support and advice, particularly around welfare benefits, housing and learning disabilities, to Carers through one-to-one appointments, case work, and group facilitation. 

Key Responsibilities Include: 

• Providing advice and advocacy on welfare benefits and housing. Minimum of 3 days a week.

• Providing information, support and advocacy to Carers of people with Learning Disabilities. 

• Facilitation of the Learning Disability Carers Peer Support Group. 

• Recording and maintaining accurate case records, adhering to AQS standards.

• Managing your own case load. 

Essential Requirements Include: 

• Experience of, or ability to provide one-to-one support, information, advocacy and advice, including welfare benefits. 

• Experience of or ability to facilitate peer support groups in person and online. 

• Ability to deliver training and information sessions. 

• Strong listening and questioning skills. 

• Ability and commitment to work on own initiative and as part of a team.

• The ability to balance and prioritise a busy and varied workload. 

• Developed IT skills with experience using Microsoft packages. 

• Clear verbal and written communication skills in English. 

Please see the job description and person specification for a full list of responsibilities and requirements.

Benefits of working for Wandsworth Carers’ Centre: 

• Hybrid on completion of induction period with a minimum 60% office based

• Friendly team and working environment 

• Annual leave starts at 31 days increasing to 36 days plus bank holidays

• Contributory company pension, 

• Ongoing training and development opportunities

• Employee assistance program offreing 24/7 support

If you're committed to working in the voluntary sector and want to be part of a diverse team that makes a real difference to people’s lives, this role is for you! 

Wandsworth Carers’ Centre is an inclusive employer, committed to the continued development of a diverse workforce.