Senior program jobs

Job Role: Service Manager – Day Centre & Activities Hub

Salary: £30,750 per year

Hours: 37.5 hours per week

Contract type: Fixed term contract until 31st March 2028

Location: Bath

Additional information:

• Participation in an out-of-hours on-call rota, approximately once in every 15 weeks.
• Standard working days will be Monday to Friday; however, flexibility will be required to work occasional mornings, evenings, and weekends to support the needs of the service.

About Julian House:

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.

If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!

About the Role:

This is an exciting brand‑new opportunity for a passionate and dynamic Service Manager to lead our Day Centre and activity programme! This is your chance to make a real impact by shaping a vibrant, inclusive, and supportive environment for the people we work with.

In this role, you’ll take the lead on coordinating and overseeing the day‑to‑day running of the service, as well as supporting our amazing team of support workers and volunteers. No two days will be the same — you’ll design and deliver creative, engaging, and meaningful activities tailored to the needs, interests, and goals of our clients.

You’ll also build strong, collaborative relationships with internal teams and external partners, helping to open doors to new opportunities and ensuring our clients receive the very best support. If you’re someone who loves bringing people together, creating positive experiences, and driving a service forward, we’d love to hear from you!

What you’ll be doing:

• Lead a vibrant activity programme: Oversee the delivery of a varied and stimulating timetable of day centre activities, ensuring they are tailored to the needs, interests, and preferences of our clients.
• Support and guide your team: Provide clear line‑management support to staff and volunteers, helping them thrive in their roles and deliver the best possible experience for clients.
• Champion safety and safeguarding: Manage local incidents and safeguarding concerns, ensuring all actions are taken promptly, recorded accurately, communicated with the right people, and followed up appropriately.
• Be the Health & Safety lead: Act as the service’s Health & Safety representative, ensuring the team and all stakeholders follow established safety guidelines and work within a safe environment.

Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined.

What we’re looking for:

• Experience working with people who may have complex needs and/or challenging behaviours.
• Ability to manage teams and/or projects resulting in high quality client service.
• Knowledge and understanding of the care and support requirements of people experiencing social exclusion.

There are many great reasons to join our team!

• Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan
• 27 days annual leave, including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff)
• 30% staff discount at Julian House charity shops
• A generous and competitive pension scheme
• A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted
• Great opportunities for career development and free monthly training sessions from experienced facilitators
• For all the fantastic and valuable work, you’ll be doing, you’ll be eligible for the Blue Light Card which offers amazing discounts on thousands of brands
• Reflective Practice sessions from objective, external facilitators

Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.

If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.

DBS Checks

We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.

Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!

Salary: £53,000
Contract: Permanent
Location: London office – 2 days per week
Closing date: 8th March
Benefits: 12% pension, cycle-to-work scheme, training and development budget

We have a great opportunity for an Assistant Head of Community Fundraising at one of the UK’s leading social welfare charities. Reporting to the Head of Community Fundraising, this is an exciting opportunity to step into a senior leadership role, shape strategy, and lead a high-performing team while driving innovation and growth in community and events fundraising.

As part of this role, you will lead the development and delivery of a national fundraising programme, broaden reach to new audiences, and inspire long-term supporter engagement. You’ll manage a team of three and oversee six-figure income and expenditure budgets, ensuring excellent supporter experiences and data-driven decision-making to maximise impact.

To be successful as the Assistant Head of Community Fundraising, you will need:

• Extensive experience in community and events fundraising, including strategic planning and delivery.
• Proven ability to manage budgets and lead high-performing teams to achieve income targets.
• Excellent communication and influencing skills, with experience building collaborative relationships at all levels.

If you would like to have an informal discussion, please call Emma on 02030 062787 or email your interest along with your CV to [email protected].

Ashby Jenkins Recruitment are a specialist charity recruitment agency, passionate about improving equality across the sector. You can read more about our commitment to diversity here.

If enough applications are received, the charity reserves the right to end the application period sooner.

If you wish to discuss this role with us, please quote reference 2812EI.
 

We are looking for a Head of Income Generation & Engagement to lead the creation and delivery of a new, integrated strategy, with scope to innovate across individual and major giving, retail, digital engagement and emerging income streams.

The Charity
A close knit, collaborative animal welfare charity based in Surrey looking for full time office working.

The Role
Working with the Chief Executive and others, to develop a multi-disciplinary team covering income generation, marketing, communications and engagement to rasie c£2m income.

Review income generation, marketing and communications trends, approaches and evaluation frameworks. Conduct further research and evaluation as required and set against sector comparators.

Conduct analysis of the charitys audiences, both existing and potential, with a view to maximising opportunities for engagement, influence, giving and volunteering.

Create an integrated brand, marketing and income generation strategy, with clear delivery plans and evaluation frameworks.

Review and lead development of the individual giving programme, both traditional and digital, including membership, friends schemes and mid-level giving programme as a funnel to major gifts and legacies.

The Candidate
Track record at senior level with demonstrable experience across income generation, marketing and communications disciplines.

Demonstrable experience of building, implementing and evaluating income generation and engagement strategies.

Demonstrable experience of integrating brand, marketing and income generation strategies and the teams delivering them to achieve both financial and wider organisational targets (e.g. homing, influence etc.).

Budgetary understanding and experience; able to understand corporate budgets and management accounts, build and manage
annual budgets and accurately forecast both income and expenditure.

Significant experience of line management and team development, setting objectives and goals and holding regular supervision and one to-one meetings.

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

Help build the operational backbone of a nationally growing, trauma-informed youth arts organisation.
We’re looking for a thoughtful, values-led Operations Manager to strengthen our people, systems and sustainability as we scale.

Comics Youth is entering a pivotal stage of growth. As we approach our tenth year, expand our Scotland SCIO in Dundee, develop work in London, and work towards Arts Council England NPO status, we are investing in the infrastructure that will sustain our long-term impact.

We are not a corporate machine. We are a creative, relational organisation powered by a fierce belief that young people deserve space to tell their stories. Growth for us isn’t about becoming slick — it’s about becoming sustainable.

This role exists to help us strengthen our structure without losing our magic.

The Role

This is not simply an administrative post. It is a senior operational leadership role rooted in care, clarity and accountability.

Importantly, this is not a COO position. The Managing Director retains overall strategic leadership, governance accountability and final responsibility for income generation. The Operations Manager focuses on strengthening workforce systems, delivery oversight and organisational readiness within a shared leadership structure.

You will:

• Lead HR systems and workforce processes

• Line-manage the Project Manager

• Act as Safeguarding Co-Lead

• Oversee programme delivery, reporting and KPIs

• Maintain compliance, risk management and operational systems

• Contribute to funding bids and commissioned tenders

We are currently largely grant-reliant (not yet contract-heavy), so this role is about building readiness and strengthening infrastructure rather than managing complex commissioned contracts from day one.

Our Culture

Our core week runs Tuesday–Saturday, reflecting when young people need us most.

We offer flexible working wherever possible.
Every staff member receives a wellbeing grant and eight paid counselling sessions.
We prioritise reflective supervision and psychologically safe practice.
We do not believe burnout is a badge of honour.

We are a small team doing nationally recognised work. Collaboration, honesty and mutual care matter deeply here.

Who We’re Looking For

You may thrive in this role if you:

• Have experience in operations, HR, service management or organisational development

• Have contributed to funding bids or tenders

• Understand safeguarding and safer working practices

• Can balance accountability with empathy

• Care deeply about equity, anti-oppressive practice and access

You do not need to meet every single criterion perfectly. We are a learning organisation. We are more interested in alignment, integrity and reflective practice than a perfectly linear CV.

If you enjoy building strong systems around creative, purpose-driven work — and want to help shape the next phase of a nationally growing organisation — we would love to hear from you.

 

Head of proposition development

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

About the Role

We are looking for a Head of Proposition Development to join us on a six month fixed term contract, to lead the creation of compelling, strategic fundraising propositions that will help Sense secure significant funding across multiple income streams. This is a full time, hybrid role working 2-3 days on site at our offices in Kings Cross, London.

Working across a large and complex organisation, you will collaborate with fundraisers, programme leads and senior stakeholders to develop clear and powerful narratives about our work. You will translate our strategy into fundable opportunities and persuasive cases for support, ensuring our fundraisers have the tools they need to secure transformational funding.

You will also establish strong impact tracking and reporting frameworks, enabling us to demonstrate the difference our supporters make and strengthen long-term relationships.

This role offers the opportunity to work across the organisation, bringing together strategy, storytelling, data and impact to help grow sustainable income.

Key Responsibilities

• Develop compelling cross-organisational fundraising propositions aligned with Sense’s strategic priorities.
• Translate complex programmes and budgets into clear, persuasive cases for support.
• Work closely with fundraisers and programme teams to identify fundable projects and opportunities.
• Create toolkits, collateral and resources to support high-quality fundraising proposals and pitches.
• Develop frameworks for impact reporting and stewardship, ensuring we clearly demonstrate the difference supporters make.
• Lead cross-functional projects and collaborate with teams across the organisation.
• Track and analyse proposition performance to optimise fundraising outcomes.
• Develop engaging storytelling and supporter-facing content that resonates with a range of audiences, from individual donors to major funders.
• Ensure compliance with fundraising regulations and organisational policies.

About You

We’re looking for a creative and strategic communicator who can turn complex programmes into powerful and persuasive fundraising propositions.

You’ll be highly organised, collaborative and comfortable working across multiple teams to bring ideas to life.

You will bring:

• A proven track record of developing transformational fundraising propositions, ideally within philanthropy, major gifts, trusts & foundations or corporate partnerships.
• Exceptional writing, editing and presentation skills.
• Strong storytelling ability combined with analytical thinking.
• Experience translating complex programmes and budgets into clear, fundable propositions.
• Strong project management skills and the ability to manage multiple priorities.
• Experience developing impact reporting frameworks and stewardship materials.
• Excellent stakeholder engagement skills and the ability to influence across teams.
• Experience with CRM systems (ideally MS Dynamics) and strong data analysis skills would be advantageous.

About Sense

We believe that every disabled person should have the opportunity to connect with others and be included in the world. We use our knowledge and expertise to deliver personalised, creative and flexible support at every stage of life. Sense is proud to be a disability confident leader.

Working at Sense can be incredibly rewarding; we offer the opportunity to work in a large, diverse and successful charity where people can develop their skills, knowledge and careers in a supportive and flexible environment. In addition, we have excellent training and development, the opportunity for you to join our Group Personal Pension scheme and a generous annual leave entitlement.

To apply

Please use the link below to complete your application. Managers will use your application to shortlist candidates for interview, in relation to the Personal Specification. Therefore, it is very important you complete this section thoroughly. We would recommend that you read the candidate guidelines, job description and person specification (found at the base of this advert) before applying.

Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time.

Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to a DBS check; level dependent on the nature of the role.

For this role we particularly welcome applications from candidates from underrepresented ethnic minority backgrounds and candidates with disabilities. Sense is committed to equality of opportunity, and to promoting and celebrating the diversity of staff, volunteers and the people we work with. Everyone's contribution is valued and we ensure they're given the opportunity to realise their potential. 

No agency submissions please: any submissions without prior authorisation from the Sense Recruitment Team will be treated as our own and as such no fee will be payable.

PHILANTHROPY LEAD

Major donor and philanthropy fundraising role with Christians Against Poverty (CAP), working to inspire high-value donors and partners to help end UK poverty through a movement of churches.

Why work for CAP?

• 34 days annual leave (including bank holidays)
• Generous pension: minimum 6.5% employer contribution, with matching up to an additional 3.5%
• Mental health days and wellbeing awareness days, Flexi-time and Revive days, Emergency care days and sick pay
• Employee Assistance Programme, Cycle to work scheme and Personal development (including mentoring, coaching, accredited qualifications and Aspiring Leadership Programme) in a supportive, faith-centred team environment

CAP is a UK-wide charity equipping local churches to support people facing debt, poverty and financial hardship. Through free debt help, job clubs, life skills groups and money coaching, CAP brings both practical and emotional support to people who need it most. With a vision of transformed lives, thriving churches and an end to UK poverty, CAP has helped tens of thousands of families break free from debt since 1996, and is celebrating its 30th anniversary in 2026 with ambitious plans for the future.

We are looking for a brilliant relationship manager to join CAP’s Philanthropy team. Reporting to the Head of Philanthropy, you’ll be responsible for inspiring new prospects, cultivating high-value donors, and stewarding major gifts that are vital to the future expansion of CAP across the UK.

You will:

• Manage a caseload of high-net-worth individuals and trusts, building deep and meaningful relationships
• Represent CAP at high-level events and conferences
• Produce compelling impact reports to communicate the difference donors are making
• Maintain the CRM with up-to-date engagement records, proposals and pipeline data
• Collaborate with the wider Philanthropy and Fundraising teams to deliver an excellent supporter experience
• Model and participate in CAP’s Christ-centred culture, including prayer and worship

This role is ideally suited to someone with a proven track record in major donor fundraising or high-value relationship management, excellent interpersonal and communication skills, and a genuine passion for seeing lives transformed through CAP’s mission.

For further details please have a look at the candidate pack.

For an informal chat to ask any questions, please contact Nick Thomas, Senior Consultant, Charisma Charity Recruitment. Please apply through the Charisma Charity Recruitment website with your CV and supporting statement.

Key dates:
Applications are being reviewed on receipt and interviews will be conducted on a rolling basis. When a suitable candidate is found the role will close, so please apply without delay to avoid disappointment.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion*, sexual orientation, age, veteran status or other category protected by law.

*In accordance with the Equality Act 2010, Part 1, Schedule 9, it is a genuine occupational requirement that the post holder is a practising Christian.

Chief Executive Officer (CEO)

Salary: £45,068 to £51,242 (Negotiable)

37 hours per week – Flexible throughout the week, including some evenings and weekends

We are seeking to appoint a Chief Executive Officer with a proven commitment to survivor-led practice, outstanding organisational leadership capability, and relevant therapeutic competence, to provide strategic and inspirational leadership for the organisation’s future.

Leeds Survivor Led Crisis Service (LSLCS) exists to provide compassionate, person-centred, trauma-informed crisis support to people across Leeds and West Yorkshire.  Founded in 1999 by individuals with lived experience of mental health crisis, the organisation has grown to deliver a range of services for adults, children and young people while remaining rooted in survivor leadership and empowerment. LSLCS has a long history of innovation and excellence; receiving multiple national awards.

The CEO holds overarching responsibility for the current service provisions, with the support of operational directors and service managers.  LSLCS challenges and shapes current practices; aligned with the needs of those accessing crisis services, with a strong emphasis on gaining and reviewing service user and team feedback to inform decision-making.  The CEO must be able to review feedback openly, regularly and with genuine curiosity in shaping the future of the organisation.

The CEO provides strategic leadership to ensure that LSLCS continues to deliver high-quality, values-led crisis services.  Working closely with the Board of Trustees, the CEO ensures the organisation operates in alignment with its survivor-led ethos, trauma-informed principles, and person-centred philosophy.  The post-holder champions the mission of LSLCS, strengthens its culture, and maintains the organisation’s reputation as a trusted and innovative provider of crisis support.

The CEO must ensure that the organisation’s governance is compliant with Charity Commission requirements, contractual obligations and all other relevant legislation and guidance, and works closely with the Operations Director (Central Services) to ensure the organisation’s financial sustainability and the appropriate, responsible use of its resources.

Salary: £50,000 – £55,000
Contract: Permanent
Location: Twickenham, SW London (hybrid working)
Closing date: 23rd March 
Benefits: 30 Days annual leave bank holidays typically 5 closure days. Up to 12% Pension contribution. 

Are you a passionate major donor fundraiser who’s ready to change the future of UK healthcare? If so, we have the perfect Philanthropy Manager opportunity for you.

We are very excited to partner with St Mary’s University as they embark on a ground-breaking chapter: the launch of one of the UK’s first socially accountable medical schools, opening in 2026. With £3.6m already secured and a bold £20m campaign underway, this is a rare opportunity to join a mission-driven institution at a defining moment in its history — shaping a project with national significance and deep social purpose.

As Philanthropy Manager, you will play a pivotal role in growing the University’s major donor programme — securing transformational five? and six-figure gifts that will help tackle health inequalities and support the training of the next generation of socially conscious doctors. You will have direct access to influential stakeholders and an ambitious campaign board, making this is an exceptional platform for a proactive, entrepreneurial fundraiser who wants to make a measurable impact.

To be successful as the Philanthropy Manager, you will need:

• A proven track record of securing major gifts (five or six figures) from individuals, trusts, or foundations
• Strategic creativity and the ability to translate organisational priorities into compelling cases for support
• Experience working with senior leaders and volunteers to secure philanthropic support

If you would like to discuss this role with us, please get in touch and quote the reference 2895JP

Ashby Jenkins Recruitment are a specialist charity recruitment agency; we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector — you can read more about our commitment to diversity on our website.

We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.

If enough applications are received, the charity reserves the right to end the application period sooner.
 

Salary: £35,000 - £46,000
Contract: Full-time, Permanent
Location: Hybrid working with 50% in either the London or Manchester Office
Closing date: Rolling
Benefits: 25 days holiday (bank holidays), Private medical insurance, 5% Pension contribution

We have a great opportunity for a New Business Manager working for a leading national organisation supporting vulnerable young people. This is an exciting chance to join a growing and ambitious fundraising team where you’ll play a pivotal role in securing high?value corporate partnerships. With strong organisational support, a collaborative culture, and clear progression opportunities, this role offers an excellent platform for someone looking to hone their strategic fundraising and new business expertise.

As part of this exciting role, you will drive new business activity to secure partnerships ranging from £100k–£1m, developing compelling proposals, managing a robust new business pipeline, and helping shape a new corporate advisory programme. You’ll also support senior colleagues on seven?figure proposals and play a key role in improving systems, performance, and overall team success.

To be successful as the New Business Manager you will need:

• Experience securing high?value, multi?year corporate partnerships
• Strong ability to write and deliver ambitious proposals and pitches
• Excellent pipeline management and stakeholder engagement skills

If you would like to discuss this role with us, please call and ask for Jake, or quote the reference 2835JP.

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.

We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.

If enough applications are received the charity reserve the right to end the application period sooner.

 

Project Manager: Voices for Health Equity 

Job Description and Person Specification 

Job title Project Manager: Voices for Health Equity

Hours 35 hours per week

Salary Between £37,000 - £43,750. Placement within the band will depend on skills and experience, with the upper end reflecting significant, directly relevant expertise. 

Location Hybrid work between home and our Vauxhall office, as well as regular travel to in-person events across England. Please read more about our approach to hybrid working in the relevant section below.

Reports to Director of Evidence and Improvement 

National Voices 

Making what matters to people matter in health and care 

National Voices is the leading coalition of health and social care charities in England. We have more than 200 members covering a diverse range of health conditions and communities, connecting us with the experiences of millions of people. We work together to strengthen the voice of people: patients, service users, carers, their families, and the voluntary organisations that work for them. 

Our Vision: 

People shaping their health and care. 

Our Mission: 

We advocate for more inclusive and person centred health and care, shaped by the people who use and need it the most. 

We do this by: 
 

• Understanding and advocating for what matters to people especially those living with health conditions and groups who experience inequalities. 

• Finding common cause across communities and conditions by working with member charities and those they support. 

• Connecting and convening charities, decision makers and citizens to work together to change health and care for good. 
   

The Role 

National Voices has been commissioned by the Care Quality Commission (CQC) to deliver their work with the CQC Public Engagement Network. The Public Engagement Network is a group of 200+ charities with reach into communities experiencing health inequalities across England. By engaging with these organisations, the CQC’s aim is to ensure that local health and care services meet the needs and preferences of the communities they serve. 

For both organisations this is much more than just another engagement contract, it is a new partnership designed to make the voices the CQC hears from more than the sum of its parts. In our work with the Public Engagement Network, we are committed to: 

1. Ensuring meaningful participation of people and communities 

2. Championing accessibility and inclusion 

3. Valuing VCSE organisations as equal partners 

4. Ensuring insights collected lead to impact and action 

5. Investing in the long-term capacity and agency of VCSE organisations 

6. Being brave and principled – acting with courage and not shying away from difficult conversations

The Voices for Health Equity Project Manager role is to: 

• Lead the delivery of the Public Engagement Network contract from inception through to delivery, learning and evaluation, including co-ordinating an integrated management team including representatives of our two partner organisations.

• Build, manage and sustain the Public Engagement Network, creating a range of opportunities for members to participate, and ensuring relationships are meaningful, inclusive and mutually beneficial. 

• Ensure high-quality insight is captured from the network, analysed and translated into learning, improvement and influence. 

• Provide day-to-day project governance, quality assurance and risk management. 

The role is delivery-focused and externally facing, with significant responsibility for programme management, partner relationships and ensuring National Voices’ values are embedded in how CQC uses the insights generated. 

Responsibilities 
 

Programme and client management 

• Lead the end-to-end delivery of the Public Engagement Network programme, including co-ordinating an integrated management team including representatives of our two partner organisations. 

• Manage individual project plans, budgets, risks and dependencies, escalating issues appropriately and ensuring delivery remains on track. 

• Oversee subcontracted work, including agreeing briefs, managing performance, quality assuring outputs and approving invoices. 

• Act as the main point of contact for the commissioners, and lead on regular reporting obligations and on programme evaluation.

 
Building and managing the Public Engagement Network 

• Take lead responsibility for engaging, stewarding, supporting and retaining a network of VCSE organisations with reach into marginalised communities and those experience inequalities. 

• Design and deliver engagement approaches with the network and those they represent that prioritises trust, long-term relationships and mutual benefit. 

• Oversee the delivery of learning events, sense-making sessions and other opportunities that support members to build confidence, skills and influence. 

• Ensure participants are appropriately supported, reimbursed and recognised for their contribution. 

• Ambitiously grow the Network, through participating in outreach events, ongoing communication activities and more. 
   

Co-ordinate and support activities capturing insight, learning and impact 

• Co-ordinate and support colleagues with projects that capture qualitative and quantitative insight from people with lived experience, including insight capture events, focus groups, interviews, advisory groups etc. 

• When needed, support the analysis and synthesis of insight into clear themes, findings and recommendations. 

• Work with colleagues to ensure insight informs National Voices’ wider influencing, improvement and learning activity. 

• Support effective feedback loops, ensuring participants understand how their input has been used and what impact it has had. 

Governance, quality and risk management 

• Provide day-to-day programme governance for assigned projects, operating within agreed frameworks and reporting arrangements 

• Contribute to internal management groups and partnership meetings as required 

• Maintain and review risk registers and quality assurance processes. 

• Ensure safeguarding, data protection, accessibility and ethical considerations are embedded in all activity. 

• Support preparation of regular performance and impact reports for internal and external audiences. 

Partnership and stakeholder management 

• Work closely with partner organisations to deliver programmes collaboratively, modelling National Voices’ values and ways of working 

• Build effective relationships with senior stakeholders across the CQC, VCSE organisations and delivery partners. 

• Represent National Voices at external meetings, events and learning forums as required. 

 
Line management and internal leadership 

• Line-manage the Voices for Health Equity Project Officer including overseeing day-to-day work, quality assuring outputs, holding regular 1-2-1s as well as setting annual objectives and completing appraisals.

• Provide matrix management for other National Voices of colleagues including other Manager roles and other officers, as and when work requires.

• Work in sync with other managers across National Voices, contributing to a joined-up, supportive team culture 

• Deputise for the Director of Evidence and Improvement, or other senior colleagues, when required. 

General 

• Take a proactive approach to including people with lived experience and members in all areas of work 

• Support the development of funding bids and proposals, including shaping delivery models and costing activity. 

• Follow organisational processes to measure, monitor and communicate the impact of our work 

• Support good project, financial and data management 

• Contribute to team planning activities and undertake other relevant duties as appropriate 

• Be prepared to take part in full-day events and, with sufficient notice, events outside core working hours 

Person Specification

Values, attitudes and behaviours 
 

• Passionate about National Voices’ mission and the meaningful involvement of people with lived experience 

• Strong commitment to equity, inclusion and reducing health inequalities 

• Proactive, flexible and comfortable working in complexity 

• Calm under pressure and able to manage multiple priorities while maintaining quality 

• Confident in building relationships and constructively challenging where needed 

• Comfortable working collaboratively and taking responsibility for delivery 

• Energised by breadth and variety, able to work effectively across diverse topics and themes while spotting connections and opportunities for impact 

Skills and abilities 
 

• Strong project or programme management skills, with experience delivering complex, multi-stakeholder work 

• Demonstrable experience of working with people with lived experience and/or VCSE organisations in a meaningful and inclusive way 

• Excellent communication skills, including the ability to translate complex insight into clear, accessible outputs 

• Experience of managing partnerships, subcontractors or commissioned work 

• Strong organisational skills, with the ability to prioritise, plan and manage risk 

• Experience of quality assurance, reporting and working within governance frameworks 

• Excellent people skills, with the ability to lead, support and motivate others 

Experience, knowledge and understanding 

• Demonstrable experience in leading insight generation projects which have led to real-world impact and improvements. 

• Experience in engaging with people experiencing inequalities in a safe and meaningful way. 

• Experience of managing funder relationships and generating income. 

• Experience of facilitating and presenting at events and workshops. 

• Experience of managing and building coalitions or groups of VCSE or other membership organisations (desirable) 

• A understanding of qualitative and quantitative approaches to evidence generation and analysis (desirable) 

• Project management qualifications (desirable) 

Our approach to hybrid working 

We recognise the importance of coming together regularly, in-person, as a team, so we can share learnings and spend social time with each other. We also recognise that people need flexibility, and that homeworking enables focused work and can fit well in people’s lives.

We ask all staff to take part in pre-arranged team meetings which take place every six weeks in our office space. We also might ask you to meet in-person with members of your team from time to time, or to be available for face-to- face meetings with clients and partners where this enhances the work.

We assume that this would usually not amount to more than one day per fortnight for people who work full time. We are happy to discuss how this sits in your life. This can be agreed by your line manager. 

In addition, because this role involves engaging with and recruiting to a large network of VCSE organisations, the post holder will be required to regularly attend in-person events across England. These are likely to take place around once a month and may sometimes require overnight stays. Travel, accommodation and subsistence costs for events across England will be paid, however, travel to our London office will be at the expense of the postholder. 

Please note that our offices are fully wheelchair accessible and that we are committed to making our workplace fully inclusive. 

Application guidance 

Please submit a CV and answer the questions in the application form to apply.

Applications should be addressed to our Director Evidence and Improvement, Sarah Sweeney, and submitted through CharityJob.

Please specify any access or other requirements of which we need to be aware for the online interview.

The deadline for applications is noon on 20th March 2026.  

The interviews will take place on Thursday 26th March on Microsoft Teams. Details of an interview task and interview questions will be emailed to you in advance.

We are committed to diversifying our team in order to broaden the insight and experiences we can draw on, and to do our work more credibly. In particular, we would welcome applications from people from racial and ethnic minority backgrounds and men, who are both underrepresented in our team. Our offices are fully accessible and we are a Disability Confident and an LGBT+ friendly employer.

About We Care Home Improvements (WECHI) 

​WE Care Home Improvements (WECHI) is a well-established home improvement agency dedicated to helping older, disabled and vulnerable people live safely, independently and with dignity in their own homes. Working across Bristol, Bath & North East Somerset (B&NES) and Gloucestershire, we deliver vital minor adaptations, ramp installations and handy person services funded by commissioners as well as self-funded customers. Our colleagues know what a difference their work makes to the lives of local people. We live and breathe our organisational values, which guide our work from day to day. These are:

• We are experts
• We are resourceful
• We are caring
• We act with integrity

Purpose of the role

​The Business Analyst will play a key role in improving our organisational efficiency, strengthening our data and reporting infrastructure, and supporting the growth and sustainability of our services. Working across teams, the postholder will analyse and streamline processes, enhance data capture and reporting, and support the integration and improvement of our core systems (CRM, Finance, and operational tools). The role will help reduce manual analysis, free up staff time, improve insight and decision-making, and strengthen our ability to deliver high-quality services to the communities we support.

​As this is a 12-month fixed-term contract, the role is focused on delivering clear, sustainable outcomes. By the end of the contract, WECHI will have:

• A full set of documented business processes, including process maps, supporting notes, and clear user guides.
• Clear ownership of processes, with all staff understanding agreed ways of working and what is required of them.
• Core systems (CRM, Finance, and operational tools) effectively integrated, with minimal manual intervention or duplication.
• Appropriate data controls and validation checks in place, providing confidence in the accuracy and integrity of information.
• Automated dashboards, drawing directly from core systems, providing timely operational and financial insights.
• Reduced reliance on manual reporting and spreadsheet-based workarounds.
• Embedded processes and tools that are sustainable beyond the life of the contract.

Success at 12 months will mean the organisation is operating more efficiently, using reliable and accessible data to inform decision-making, and is better equipped to manage growth and demonstrate impact.

​​What you'll do 

• Define key data capture points across systems to enable consistent and accurate reporting.
• Develop and maintain reporting dashboards that provide operational, financial, and strategic insight.
• Improve data flow and integration between CRM and Finance systems to ensure completeness and accuracy of data and revenue capture.
• Provide timely and reliable data analysis to support decision-making at Executive and Board levels.
• Analyse internal and external data to identify service demand, emerging needs, and opportunities for growth.
• Review and map current business processes (particularly stock management, purchasing, invoicing, CRM and finance systems).
• Identify inefficiencies, duplication, and opportunities for automation or system enhancement.
• Develop and implement improved workflows and processes to increase efficiency and reduce manual work.
• Ensure improvements lead to a consistent and high-quality customer experience from first contact through to service delivery.
• Support the development of new services and income streams aligned with identified need.
• Produce data-driven recommendations to support business planning, sustainability, and income diversification.
• Upskill and support staff across teams in using data and systems effectively.
• Develop user guides, process documentation, and provide training to ensure sustainable adoption of new systems and processes.
• Build organisational confidence and capability in data-led decision making.

​​Who we're looking for

​​We are seeking someone who:

• Brings proven experience in business analysis and service improvement, with the ability to map, redesign and embed efficient processes across CRM, finance and operational systems.
•  Is highly analytical and confident working with data, able to build dashboards, strengthen data quality, and translate complex information into clear insight for senior decision-makers.
• Has hands-on experience improving system integration and reporting, reducing manual work and creating automated, reliable management information.
• Can deliver sustainable change within a 12-month timeframe, leaving behind documented processes, trained staff, and embedded tools that continue to add value beyond the life of the contract.

​Why join us?

​​Make a tangible difference in the lives of older and vulnerable people across our region.

• Be part of a collaborative, supportive and flexible work environment where your leadership truly matters.
• Help shape and grow an essential community service with real impact.
• Generous benefits and development opportunities.
• Work directly with senior leadership, influencing strategy and service innovation.

​​

Additional information

• ​​Full Job Description and Person Specification is attached below.
• To apply, please submit your CV and a supportive statement (not more than two pages) telling us why you are the right person for this role.
• ​Application deadline: Tuesday 24th March 2026 (5 pm)
• Please note: We reserve the right to close this advert early if sufficient suitable applications are received. Shortlisting will take place on a rolling basis, and early applications are strongly encouraged.
• Interviews: Week commencing 6 April.
• ​Disclaimer: We Care Home Improvements is unable to offer sponsorship or take over the sponsorship of employment visas at this time. All applicants must have the permanent right to work in the UK without restriction.

Do you love helping people and helping a great charity at the same time?  Are you friendly, clear and compassionate when speaking to our supporters on the phone or in person?  Do you have strong computer skills and a keen attention to detail?

At Birmingham Women’s and Children’s Hospital Charity, we believe there’s always more we can do for our sick kids and women. It’s our mission to raise the vital funds needed to make a real difference to all who use our hospitals and to make our hospital feel just like home. 

We’re looking for a friendly, hard-working, compassionate individual to join our fast-paced team. You will have strong communication skills, with a friendly demeanour and a positive, ‘can do’ attitude.  Sound computer skills are also essential for success.  Our Supporter Services Team is the first port of call for many of our supporters and we hope each interaction is the beginning of a lasting relationship in support of our charity. 

To be successful in this role you will: 

• Have previous experience in a customer services/administrative role

• Be friendly, compassionate and self-motivated 

• Possess a natural ability to engage with people on the phone or in person, and encourage trust and enthusiasm at the start of a supporter’s journey with the charity 

• Be able to work at a computer for significant periods of time, as well as acting as an effective and engaged team-player. 

• Have excellent computer skills – touch-type desirable, confident using a database, ensuring data input is clean and efficient.

• Regular monitoring of a busy team inbox and responding to or forwarding on emails in a prompt and helpful manner, within agreed timescales 

• Have responsibility for the recording of donations and other financial data onto the database and handwritten ledger – ensuring accuracy at all times 

• To ensure timely and efficient thanking of our supporters 

• Possess a full driving license

Please see the job pack attached for further information on the role.

What we offer:

The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. 

• Flexible working and the opportunity to WFH one day per week to support work-life balance
• Generous annual leave entitlement with additional leave for long service 
• Enhanced sick pay
•  Access to an Employee Assistance programme which offers 
  both virtual and in-person support, 24/7 access to a GP 
  surgery web app, as well as lifestyle savings across online and 
  high street shops
• Free flu jabs
• Charity events throughout the year
• Employer enhanced auto-enrolment pension scheme with 8% employer contribution
• Ongoing commitment to training and professional development

The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. 

Successful candidates will have access to vulnerable beneficiaries and will therefore require an Enhanced Disclosure from the Disclosure and Barring Service (DBS). 

If you think you have the qualities we are looking for and the desire to contribute, please download the Job Description and Person Specification and then send us a CV and covering letter explaining how you meet the criteria for the role and making clear why you would like to be considered for it. 

Context

Our vision is to bring hope to every one of our patients across London, when they need us most, where they need us most. Our mission is to use everything we know, our specialist skills and unmatched experience to save lives and ensure the best outcomes for every one of our patients and their families. We’re a charity that works alongside the NHS and our life-saving service is made possible by our supporters. We’ve launched a new strategy that outlines our aims for the next 15 years, from delivering clinical innovation to investing in research, training and education, so that we can be there for the patient of tomorrow that we couldn’t save today.

The Corporate Partnerships Officer will play a key role in engaging our partners throughout this journey and bringing their impact to life. The corporate development team is responsible for securing, cultivating and stewarding partnerships with a wide range of businesses to generate charity income. We have a well-established and loyal pool of supporters, and our ambition is to grow this further and collaborate in strategic ways.

The wider Philanthropy, Partnerships and Events team (PPE) comprises 13 members who generate income from trusts and foundations, private philanthropists and a special events programme.

About the role

London’s Air Ambulance Charity is fortunate to partner with a wide range of valued corporate supporters. This role will play an integral part in providing first-class stewardship to foster long lasting collaborations and ensure that supporters are informed, engaged and motivated.

The post holder will be collaborative and proactive, with excellent relationship management, written and verbal communication skills.

You‘ll work collaboratively with the Senior Corporate Development Manager to provide the best possible partnership experience to our supporters, maximise income and identify added value opportunities. 

About the person

The successful candidate will be proactive and confident in their approach to relationship building, with great attention to detail and excellent organisational and communication skills. We’re looking for someone who can inspire, engage and motivate supporters, with experience of relationship-based fundraising and strong supporter experience skills. 

Key information 

Salary: £50,000 – £55,000 depending on experience (plus benefits) 

Contract: Full time, 12-month fixed term contract, with potential for extension (part-time considered for the right candidate). 

Location: UK based (remote); occasional UK travel for team meetings and events 

Reports to: CEO

Closing date: Friday 10 April, 5pm 

Right to work in the UK required 

About FutureDotNow 

FutureDotNow is a charity uniting business to close the UK workforce’s essential digital skills gap. We are the leading authority on workforce essential digital skills, with hundreds of organisations signed up to the Workforce Digital Skills Charter and direct reach to more than 2 million people. Yet over 22 million working-age adults still lack at least some digital basics. Closing that gap requires coordinated, high-quality delivery at scale. 

FutureDotNow is bringing focus to the digital upskilling needs of working age adults, raising awareness and bringing specificity to the action required whatever sector or role people might work in. We work with business and government to surface and solve systemic issues and provide scalable solutions every organisation can use. 

This new senior role sits at the intersection of marketing, communications and commercial development, owning the propositions, pipelines and channels through which we engage and support businesses. You’ll work closely with our CEO and COO and play a significant role shaping and delivering the organisation’s business model and financial sustainability.

Why this role matters 

This is an exciting time for FutureDotNow as we enter a new phase of growth and delivery. We’re a small but mighty organisation with a reputation for making a difference. Our 5-year strategy is called Routes to 20 million for good reason. That’s the number of people of working age in the UK that don’t currently have all the essential digital skills and we are working to reach them at scale through their employers and other routes.

This new role will own and deliver FutureDotNow’s growth programme, increasing membership numbers, expanding Charter signatories and building a stronger, more diverse funding base. Ultimately, it’s all about action designed to increase the number of business helping people build their essential digital skills. 

You’ll design and deliver strategies to raise awareness of what we call ‘the hidden middle’ among businesses and organisations in the UK. You’ll help businesses see the relevance, inspire them to want to help people of working age build the digital essentials, sell the benefits of being part of the FutureDotNow coalition and provide them with solutions that make doing that as easy as possible. 

Key responsibilities 

This role’s primary focus is developing our member value proposition and driving growth in both membership and Workforce Digital Skills Charter signatories.  

• Charter & Membership Growth. You will design and execute strategies to significantly grow the number of companies who are signatories to the Workforce Digital Skills Charter and / or FutureDotNow members, alongside strategies that retain and engage the existing community.

• Membership management. You’ll own and manage the membership pipeline end-to-end, from inbound interest through to conversion, onboarding and retention. You will drive self-service into our processes so it’s easy for organisations to see the value and sign up as members and charter signatories, minimising the need for calls and meetings. For some organisations that extra bit of hand holding to get them over the line will be necessary and, in these circumstances, you’ll act as the front face of FutureDotNow.

• Member Value Proposition. You will shape and refine our value proposition to members, bringing the features and benefits to life in new and compelling ways that talk to the needs of business in their language. Effectively, you’ll be responsible for ‘productising’ our bank of reports and other resources into tools and solutions and identifying value that may have been overlooked. As part of this, you’ll maintain and develop the FutureDotNow’s training directory so it’s easy for employers to find high-quality training content that already exists.

• Organisational Maturity Framework Mapping. You’ll lead our work to position the Organisational Maturity Framework as a new way for businesses to understand the journey they may be on and position against peers (ideally creating FOMO along the way). You’ll own the first mapping of existing FutureDotNow tools and solutions to the Organisational Maturity Framework, prioritising quick wins that unlock member action, and developing this into a BAU process.

• Members Area. You will lead the strategy and delivery of our Members’ Area on the FutureDotNow website, defining the information architecture and content governance. You’ll use WordPress to add new content and keep existing content up-to-date and relevant. You’ll work closely with our Communications and Campaigns Manager to improve both the UX and value offer of the Member’s Area on our website, working with a third-party web development agency when required. 

• Digital Strategies & Campaigns. You will be responsible for setting digital strategies to engage existing members and grow the pipeline of new members and Charter signatories. You’ll create and deliver digital content and campaigns (website, social, email etc.) that drive membership engagement and growth, working with our Communications and Campaigns Manager. 

• Partner Engagement & Storytelling. You will establish efficient ways to engage with partner businesses and key stakeholders. You will work closely with our Communications and Campaigns Manager to create and deliver content that showcases what works and raises the profile of members, including case studies and other compelling content. 

• Data, Insight & CRM. You’ll own our CRM (HubSpot). You’ll use our CRM data, website analytics and member feedback to manage and enhance our value proposition, track engagement, segment the audience, and drive continuous improvement. This will include setting KPIs and monitoring campaign performance and reporting. 

• Empowering others. We have a significant community of influential organisations and individuals, and you’ll be responsible for developing and delivering content that enables us to work through them, making it easy for them to be advocates and encourage their peers to be part of the FutureDotNow coalition.

Skills, experience & attributes 

We don’t have big budgets to play with, but we do have creative licence, huge energy for our mission and a powerful community of leading businesses on which to draw. So, we’re looking for an experienced growth-minded marketer, a self-starter with bundles of energy, who thinks strategically and can make things happen.

In return, we’ll offer you a brilliant platform to make a huge impact on a mission of national importance, with your work directly shaping national progress on digital skills.

Essential 

• Strong marketing and sales skills, gained in an environment where success was measured by growth, uptake or revenue, not just outputs, (ideally in a coalition, charity, or industry body). 

• Proven ability building acquisition and retention programmes. You’ll love getting to grips with all the content we have available, translating it into user journeys for our members, slicing and dicing it in new ways that speak to business challenges, and using it to create compelling messaging and campaigns. 

• Strong stakeholder management skills including experience owning commercial conversations, influencing decisionmakers and converting interest into commitment. 

• Strong CRM skills - ideally Hubspot as that’s the platform we use - and you’ll be comfortable using web and other analytics to drive improvement. 

• Confident using a content management system (CMS), ideally WordPress to add and maintain website content. 

• Strong end-to-end project delivery skills, including planning and reporting. You’ll be very organised and methodical, able to balance competing priorities and multiple streams of activity.

• You’ll be a clear communicator, adept at turning complex ideas into clear, motivating messages in line with brand voice.

• Experience working with senior leaders from a variety of industries and sectors. 

• And of course you’ll have strong digital capabilities! 

Desirable 

• Experience of HubSpot and WordPress. 

• Experience curating or product managing a content directory or learning catalogue.

• Knowledge of UK digital skills policy and employer led upskilling. 

Mindset & values 

• A self-starter; someone that drives for impact and results at pace. 

• Enjoy working in a small, fast-paced organisation, with evolving priorities. Ambiguity won’t phase you. And because we don’t have big budgets (unless you really knock it out of the park and grow our member numbers even faster than we hope!) you’ll like getting stuck in and making a little go a very long way. 

• Collaborative and purpose driven, relentlessly focused on practical action that drives FutureDotNow’s mission forward and helps employers make progress now.

Equality, diversity & inclusion 

We’re committed to building a team that reflects the diversity of the UK workforce and to creating an inclusive culture where everyone can thrive. If you’re excited by this role but don’t meet 100% of the criteria, we’d still love to hear from you. 

Application Process 

Our application process is designed to be straightforward and proportionate, while giving candidates a clear opportunity to demonstrate their skills. 

• Stage 1: Submit a CV and short cover note outlining your interest in the role and relevant experience. 

• Stage 2: Shortlisted candidates will be invited to a short initial interview. 

• Stage 3: Candidates progressing from the first interview will be asked to complete a short practical task, reflecting the type of work involved in the role. 

• Stage 4: A final shortlist will be invited to a final interview. 

We aim to keep the process clear, fair and respectful of candidates’ time.