186 Service coordinator jobs

Join the Renewal Programme as our Community Hub Activities Coordinator and help bring people aged 55+ together through guided walks, social activities and our Community Connection Café. We’re looking for a warm, organised and community-focused person who can build trusted relationships and help residents feel welcomed, connected and supported.

The Community Hub Activities Coordinator will lead the day-to-day coordination of a one-year walking, wellbeing and social connection programme for Newham residents aged 55 and over. The programme combines a weekly accessible guided walk, delivered in partnership with other external partners with a weekly Community Connection Café facilitated by the postholder.

The postholder will build trusted relationships with residents who may be isolated, inactive, recently bereaved, living with long-term health conditions or lacking confidence to join community activities. They will coordinate outreach, referrals, venues, volunteers, safeguarding, signposting and monitoring so that participants receive a safe, welcoming and inclusive experience. The role will ensure that walking is a gateway to friendship, confidence, healthier ageing and wider practical support.

How to apply

Please submit your CV and a cover letter addressing each of the points in the person specification. Submissions without a cover letter will not be considered. 

We aim to interview candidates on a rolling basis until the post is filled. We may close the ad sooner than initially advertised if a successful appointment is made.

The selection process will consist of

• Shortlisting based on competences matched to the person specification and the JD
• Competence based interview and work-based test
• Provisional job offers are conditional upon receipt of satisfactory references, one of which must be from current or most recent employer, and a DBS check.

About the role
We are seeking a proactive, enthusiastic, and highly organised Fundraising Officer to support our individual giving, community fundraising, and small trusts and foundations activities. The Fundraising Officer will manage individual and community donor activities, and the donor database to support thanking, stewardship and targeted donor engagement. They will also play a key role in monitoring the impact of our fundraising activity to ensure continuous improvement and income growth.

This is a dynamic, hands-on role for someone who is creative, collaborative, and enjoys working across a diverse range of tasks.  They will be enthusiastic and keen to generate new ideas that strengthen supporter relationships and deliver impactful fundraising.

Main duties and responsibilities

Individual, Corporate and Community Fundraising

• Work with the Fundraising and Communications Manager and Communications Coordinator to develop and deliver three - four individual giving appeals at year (digital and offline) to increase income.
• Monitor and analyse appeal performance to inform future activity.
• Support wider donor acquisition, retention, and upgrade strategies through data-led insights.
• Work closely with colleagues in communications and service delivery to create compelling fundraising content and impact stories.
• Act as the main point of contact for community fundraisers and local events, offering guidance, support materials, and encouragement. Work closely with Communications Coordinator where needed.
• Lead on the promotion and recruitment of participants for sponsored challenge events, particularly the Oxford Half Marathon and Bike Oxford.
• Research charity of the year opportunities amongst school and local businesses and support applications as required.
• Build and maintain strong relationships with local community groups, schools and faith communities.
• Confidently represent the organisation at community events and manage a pool of volunteer speakers.
• Manage and develop a small number of local business partnerships.
• Use and optimise our CRM (Donorfy) to ensure accurate and up-to date relationship management records.  

Donor Stewardship and Prospect Research

• Ensure all donors are thanked promptly and feel valued and engaged.
• Manage and maintain accurate donor data in Donorfy, producing reports on donor activity and performance.
• Monitor and manage fundraising and donation enquiries through our development@ inbox, responding and referring them as appropriate.  
• Research new fundraising prospects and initiatives across individuals, community groups, small trusts, local businesses and other potential supporters. Maintain organised records of prospects and recommendations.

Trusts & Foundations (Small Grants)

• Support the Fundraising and Communications Manager and Trust and Foundations Fundraiser with the small grants pipeline, including prospect research, applications and reporting. 
• Work closely with appropriate staff and service coordinators on project budgets, reporting and planning as needed.

Other responsibilities

• Support and oversee volunteers and interns as required.
• Work collaboratively within a busy staff team, participate in meetings and planning processes, and contribute to organisational development.
• Undertake any other duties appropriate to the role, as agreed with the Fundraising and Communications Manager or CEO. 

Person specification

Essential:

• Demonstrable fundraising and supporter-facing experience, with the ability to manage multiple income streams simultaneously.
• Knowledge and experience of individual and community fundraising.
• Excellent verbal and written communication skills, and the ability to tailor content to different audiences.
• Experience using CRM databases, with confidence managing day-to-day data processes.
• Highly organised with the ability to prioritise and manage multiple deadlines and priorities.
• Excellent attention to detail.
• Strong research skills and a track record of writing funding bids and reports.
• Ability to build productive, collaborative relationships with internal and external stakeholders.
• A positive, creative, “can-do” attitude, with the ability to adapt to change.
• Confidence representing the organisation at community events.
• Ability to work within a budget.
• Strong analytical skills, with the ability to interpret data and measure impact.
• A demonstrable passion for, and affinity with, our cause
• Ability to communicate and work sensitively with people with lived experience of migration and tell their stories with dignity.

Desirable:

• Experience of working for a local charity.
• Knowledge of the migration and refugee sector.
• Experience in digital fundraising, social media and online giving platforms (eg JustGiving, crowd-funding platforms, social ads).
• Experience in corporate fundraising.
• Experience of working with Mailchimp and donorfy
   

Deadline for applications: Midnight Sunday 4th October 2026

Interviews: Week commencing 12th or 19th October in Oxford.  

Regional Peer Co-ordinator

Location: Sutton

Salary: £16,200 per annum

About The Role

We are looking for a Peer Coordinator to join our Integrated Substance Misuse Service, working within an integrated healthcare framework to support adults aged 18 and over who use drugs and/or alcohol.

The Integrated Substance Misuse Service provides a combination of clinical, psychosocial substance misuse, health and wellbeing interventions and accredited treatment programmes for people entering prison who have been identified as having an alcohol or drug problem.

As a Peer Coordinator, you will play an important role in supporting the service and the prison to develop a strong peer support network, helping service users to take greater responsibility for their health and wellbeing.

What You'll Be Doing

• As a Peer Coordinator, you will:
• Champion the Integrated Substance Misuse Service within the prison.
• Support and work alongside the wider Substance Misuse Services team.
• Train and support service users to become Peer Supporters.
• Develop and support peer-led interventions across all wings of the prison.
• Support Peer Supporters to engage with and assist other service users.
• Develop and support Health & Wellbeing Champions within the prison.
• Encourage Health & Wellbeing Champions to motivate and support their peers to take greater responsibility for their health and wellbeing.
• Support Champions to listen to and understand the issues and concerns raised by other service users.
• Signpost service users to relevant health, wellbeing and support services within the prison.
• Support Health & Wellbeing Champions to provide interventions to their peers, where agreed with the prison.
• Build and strengthen links between the Integrated Substance Misuse Service and service users within the prison.
• Promote positive engagement with health, wellbeing and substance misuse services.
• Work collaboratively with prison staff, colleagues and other services to ensure effective support for service users.
• Work across multiple prison sites, which may include HMP High Down and HMP Downview.
• Travel between prison sites as required.
• Work flexibly, including some evening and weekend shifts on a rota basis, with reasonable notice.

What We're Looking For

We are looking for someone who is:

• Passionate about supporting people to improve their health and wellbeing.
• Able to build positive and professional relationships with service users.
• A confident communicator who can engage and motivate others.
• Able to encourage individuals to take greater responsibility for their health and wellbeing.
• Comfortable supporting and developing others through training and peer support.
• Able to work effectively with people from a range of backgrounds and experiences.
• Organised and able to coordinate peer support activities across the prison.
• Able to work collaboratively as part of a wider integrated team.
• Committed to promoting positive health and wellbeing within a prison environment.
• Able to identify appropriate services and support individuals to access them through effective signposting.
• Flexible and adaptable to the needs of the service.
• Willing and able to travel between prison sites when required.
• Available to work occasional evening and weekend shifts as part of a rota.

The Peer Coordinator role is vital in strengthening the connection between the Integrated Substance Misuse Service and service users within the prison.

By developing Peer Supporters and Health & Wellbeing Champions, you will help create opportunities for service users to support one another, share concerns, access appropriate services and take greater responsibility for their health and wellbeing while in custody.

About Us

We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.

Please note that we may close this vacancy early if we receive a high volume of suitable applications.

Please note that remote roles may require occasional travel for site visits, training and meetings.

To Apply

If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application.

Do you have a passion for empowering young people and creating safer communities? Crimestoppers is seeking an enthusiastic and proactive Fearless Youth Coordinator to lead the delivery of its Fearless and Bystander Approach programmes across South Wales, helping young people understand the issues affecting them and make informed decisions about reporting crime. You will work directly with young people to address key issues such as violence and serious organised crime, while also evaluating programme impact, supporting awareness campaigns, developing resources and identifying opportunities to expand the reach of the service. With a strong focus on safeguarding, collaboration and community engagement, this role offers the opportunity to make a lasting difference to the lives of young people across South Wales.

Please read the full job pack, before submitting your CV and covering letter.

FTC until March 2027 | Full time | Based in South Wales (Swansea, Neath Port Talbot, Bridgend, Merthyr), with travel| £28,186 | DBS required

Salary: £17,046.54 per annum (This is equivalent to a full-time effective salary of £28,410.90). We are an accredited member of the Living Wage Foundation.

Location: Unseen’s head office in Bristol with ad hoc UK travel (Hybrid approach with some working from home days. A degree of flexibility will be required). Please note this role requires the postholder to attend the Bristol office at least once a week.

Contract type: Permanent – This role is funded by The National Lottery Community Fund (funding secured until 2029).

Hours: Part-time – 22.5 hours per week (based on a full-time week of 37.5 hours). Hours to be worked Mon-Friday 9am-5pm, with a requirement to work on Wednesdays.

Kindly note, you must have lived experience of modern slavery to apply for this role. We also welcome applicants who have not been formally recognised as survivors by the Home Office.

Unseen is working towards a world without slavery. We provide safehouses and support in the community for survivors of trafficking and modern slavery. We also run the Modern Slavery & Exploitation Helpline and work with individuals, communities, businesses, governments, other charities, and statutory agencies to stamp out slavery for good. 

We draw on our expertise as a frontline organisation to produce evidenced strategies to protect survivors and eradicate exploitation. The Policy & Research team collaborate with internal teams and external stakeholders to identify good practice that informs our work and wider responses to modern slavery. Central to our work is the Unseen Survivor Consultants; lived experience experts who volunteer their time and insights to incorporate survivor voice into research design and policy recommendations.

Purpose of the role:

The Survivor Involvement Coordinator will support the continuous improvement of Unseen’s service delivery and support our research and policy influence work through the facilitation of the Unseen Survivor Consultant group.

You will work closely with Unseen’s Policy & Research team and have regular interactions with staff across Unseen’s wider teams including Business Services, Helpline Services, Support Services, Fundraising, Communications, and Operations. You will also support external researchers and stakeholders to collaborate with the Unseen Survivor Consultants.

To apply: 

• Please complete the application form attached. This includes a personal statement of 500 words outlining your suitability for the role, and;
• Please send a copy of your anonymised CV to jobs @ unseenuk. org with reference to the job title.

The deadline for applications is 23:59 on 20th September 2026.

Interviews will likely be held around the week of 28th September 2026.

We reserve the right to close the vacancy early if we receive the requisite number of applications. For this reason, we encourage interested candidates to apply early.

As an organisation focused on equality and diversity, we welcome applications from all sections of the community and all backgrounds, including those with a lived experience of modern slavery, those from ethnic minority groups, those with disabilities and those from the LGBTQ+ community. 

 Any questions, please contact jobs @ unseenuk. org. 

Recruitment Coordinator
Sale, Manchester
£28,638 - £29,497 per annum upon successful probation period
Permanent, Full Time (37.5 hours per week)

Please note, this role is office based only

Stockdales is a charity based in Sale, just south of Manchester City Centre, with a wealth of experience in making a difference to children, young people and adults with learning disabilities.

We are seeking a Recruitment Coordinator to play a key role in helping us attract, recruit and welcome the people who make a difference across our organisation. It’s a varied role where no two days are the same, giving you the opportunity to build relationships, get involved in recruitment events and use your creativity to attract new talent.

So, if you have exceptional communication and organisational skills, experience working in a recruitment role and share our passion for recruiting the top talent, then we would love to hear from you!

About the role

You’ll support the full recruitment and onboarding process, from completing pre-interview questionnaires and coordinating applications to assisting with, and where appropriate conducting, interviews across our care homes and services. You’ll use our Applicant Tracking System (IRIS) every day to manage candidate applications, maintain accurate records and ensure information is kept up to date.

You’ll also be out and about representing Stockdales at job fairs and recruitment events, helping to promote our vacancies and connect with potential candidates. Using Canva, you’ll create engaging recruitment adverts for social media and help identify the most effective channels for reaching new applicants. You’ll also support the development of relationships with recruitment agencies and explore new ways to build our candidate pool. From time to time, you may also help deliver presentations about Stockdales and the opportunities available to join our team.

Alongside your recruitment responsibilities, you’ll provide a range of general administrative support to the team. This will include answering calls and responding to queries from professionals, colleagues and external contacts, preparing induction packs, maintaining departmental records and databases, organising meetings and appointments, and producing reports and documents using Microsoft Office.

It’s a role that combines people, organisation, creativity and communication - perfect for someone who enjoys variety and wants to make a real contribution to building great teams.

About you

Our ideal candidate will be an experienced recruitment and onboarding professional who is confident conducting interviews and has experience using an Applicant Tracking System (ATS). With strong interpersonal and administrative skills, you will be highly organised, able to multitask and prioritise a demanding workload, and thrive in a fast-paced environment.

You will be IT proficient, with experience using a range of computer software including Microsoft Office, databases, email, and internet-based programmes. Experience in public speaking or delivering presentations to groups is also desirable. You will be reliable, proactive, and motivated to improve processes, with the ability to provide practical solutions in a calm and methodical manner. A full driving licence and access to a vehicle is essential.

What you will receive whilst working for us:

• 28 days holiday per year pro rata inclusive of bank holidays
• Increased holiday entitlement with service
• Pension Scheme
• Medicash – includes access to 24hr GP, money off shopping and going out, wellbeing aids
• Life Insurance Scheme 
• Excellent internal and external training
• Monthly staff prize draw
• Stream – Access to salary early
• Ongoing professional development, guidance, and support from experienced managers. 
• Friendly, supportive environment.

Come and join our amazing team and help us achieve our mission - to help people live their lives to the full so they can experience the hope, joy and challenge that life brings.

Please refer to the job description upon submitting your application.

Stockdales is committed to being an equal opportunities employer, with a values-based recruitment process.

Come and join our team!

We are looking for an exceptional individual(s) to join our busy team at LimeCulture, the UK’s leading sexual violence training and consultancy organisation. 

LimeCulture has extensive experience of supporting sexual violence service providers and commissioners to deliver safe, effective, and survivor-centred services. We work collaboratively with organisations to strengthen coordination, address gaps in provision, and embed trauma-informed practices. Our support includes independent service reviews and evaluations, delivery of specialist training, and consultancy support to drive meaningful, sustainable improvements.

As the UK’s leading provider of training for Independent Sexual Violence Advisers (ISVAs), we deliver accredited development and continued professional development (CPD) programmes that build confidence, competence, and capability across this specialist workforce.

We are seeking a National ISVA Coordinator(s). The postholder(s) will provide an initial point of contact, undertake initial risk and needs assessment, provide trauma-informed information and support, and coordinate onward referral and handover to appropriate local ISVA and specialist services.

A key focus of the role will be providing initial support to adult and child survivors affected by group-based child sexual abuse and exploitation (GBCSAE), as well as other forms of sexual violence. The role will involve working effectively with police and other agencies, helping individuals navigate complex review, criminal justice and support pathways, while promoting choice, control and informed decision-making.

The role is a national coordination function and is not intended to replace ongoing local ISVA casework where appropriate local provision is available.

Mid Kent Mind is a local, independent, mental health and wellbeing charity providing a safe environment for individuals where everyone is valued. We improve the lives of those in our community by building their resilience and giving them hope for a better future. We strive to tackle stigma and discrimination through projects that promote a better understanding of mental health. Our vision is for a community where all individuals are accepted, included and supported to thrive. We aim to ensure that the needs of each individual who experiences a mental health problem, are met with the best possible support and outcome.

As our Communications and Fundraising Coordinator you will lead on the management and growth of Mid Kent Mind’s social media channels (including Facebook, Instagram, LinkedIn), developing engaging content that raises the profile of the charity and connects with a range of audiences.

You will lead on delivering individual giving programmes, including regular giving, one-off donation campaigns, and donor stewardship communications.

You will create, schedule and monitor social media content in line with Mid Kent Mind’s brand guidelines, using scheduling and analytics tools to optimise performance.

You will support the development of website content including news articles, blog posts, service information pages, and fundraising campaign pages.

You will help to develop and distribute donor communications including thank-you messages, and impact updates using email marketing platforms.

You will assist with the creation of marketing materials across digital and print channels - including digital graphics, leaflets, posters, and e-newsletters to support campaigns, fundraising events and services.

To find out more please read the full job description and additional information document.

#Communications Coordinator #Communications Officer #Communications #Communications Role #Charity Communications

#FundraisingCoordinator #FundraisingOfficer #FundraisingRole #Charity Fundraising #Community Fundraising #Digital Fundraising #Fundraising Campaigns

#Mental Health #Mental Health Charity #Mental Health Support #Mental Health Awareness #Mental Health Services #Mental Health Jobs

#SocialMedia #SocialMediaCoordinator #SocialMediaManagement #SocialMediaMarketing #SocialMediaOfficer

Optional add-ons if you feel these are relevant to your role and if you feel your ideal candidate might use one of these search terms:

#MarketingCoordinator #MarketingOfficer #CharityMarketing #DigitalMarketing #ContentMarketing

#ContentCreation #ContentCoordinator #ContentMarketing #ContentManagement #DigitalContent

#EmailMarketing #DonorCommunications #DonorStewardship #DonorEngagement #IndividualGiving

About the role:

Working closely with the small team at SIDA this post will promote the work of SIDA through the provision of high-quality digital communication to our members, external stakeholders and the general public, and provide logistical, digital and administrative support for a range of member events including our annual conferences.

The Communications and Events Coordinator will develop engaging content for use across SIDA’s digital platforms, including the Member Hub, and be proactive in finding new ways to share messages and reach a wider audience. The postholder is responsible for putting together, disseminating and promoting regular email newsletters.

The post will contribute to a variety of projects and initiatives, and a willingness to collaborate and work closely and flexibly with colleagues is essential.

Responsibilities

· Support the implementation of SIDA’s communications strategy

· Build digital assets to raise awareness of SIDA’s activities and services; engage the public; and promote the work of members

· Gather content, write copy, and produce engaging regular email newsletters about SIDA and the sector

· Manage and develop initiatives to grow SIDA’s Member Hub

· Maintain and deliver a social media schedule and seek opportunities to reach new audiences

· Manage and maintain the front-end of SIDA website

· Provide communications, technical and administrative support for events run by SIDA

· Assist with responding to general enquiries and correspondence from members, key stakeholders and members of the public

· Provide general digital and design support as and when required

· Any other tasks as may be reasonably required

Skills, knowledge, experience

Essential

· Excellent written communication skills and experience in producing content relevant for websites, social media, publications and leaflets across a range of audiences

· Strong attention to detail, with an ability to synthesise specialist information into clear, readable copy

· Good design skills and experience of creating engaging content using Canva

· Experience of promoting engagement on social media

· Experience maintaining and updating front-end of websites, including familiarity with WordPress or similar platforms

· Ability to work with minimal supervision and to deadlines

· Ability to multi-task and prioritise workload effectively

· Strong administrative skills

· Commitment to the values of SIDA, and supporting the role of SIDA in working towards a decolonised, actively anti-racist approach

· Works well as part of a team

Desirable

· Relevant experience in the development and delivery of communications and campaigns strategies

· Experience of gathering and organising content for monthly newsletters, researching relevant news articles and updates across the sector

· Experience maintaining and growing online communities

· Interest or experience in global sustainable development

· Creativity - an ability to tell compelling stories using a range of formats and media, including familiarity with producing video and audio content.

· Experience of supporting in-person and hybrid events

· Experience of putting together and marketing podcasts

· Experience of using CRM and communications platforms including Beacon and Campaign Monitor

 Safeguarding Commitment

SIDA is committed to safeguarding and protecting the people we serve and work with. We are a proud member of the Inter-Agency Misconduct Disclosure Scheme. In line with this scheme, we systematically request information from previous employers regarding any findings or pending investigations of sexual exploitation, abuse, or harassment during employment.

AI Statement
Given the nature of this role, we are keen to see evidence of your writing skills and communication style, so discourage a reliance on AI in your application.

Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world.  Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.  We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.

We are a registered charity employing over 150 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.

It's an exciting time to join our growing organisation as we lead the delivery of UCL’s ground-breaking Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.

The role is a full time and fixed term contract until July 2028 to cover a secondment vacancy. This role is based at our Bloomsbury campus with flexibility to work from home on a 40/60 basis (40% working from the office). We will consider applications to work on a part-time, flexible, and job share basis wherever possible.

We are looking for an Academic Representation and Communities Coordinator to support and develop our academic representation system and empower students to make positive change at UCL.

The postholder will work with more than 2,200 Academic Representatives across UCL, helping them develop leadership skills, connect with one another, and effectively represent the academic interests of students. They will deliver training and development opportunities, build relationships with faculties and departments, and help create vibrant academic communities at departmental level thought representation initiatives.

Do you have experience of delivering training and development opportunities that engage and empower volunteers or student leaders? Do you have knowledge of student engagement, democratic structures, volunteering or representation systems and experience of building effective relationships with a wide range of stakeholders?

If the answer is yes, then we want to hear from you.

JOB DESCRIPTION

Job title: Executive Assistant and Projects Coordinator

Contract: Part Time/4 days per week or full-time/5 days per week if preferable. Flexibility regarding working pattern. Permanent contract.

Salary: Up to £25,584 (4 days per week) and £32,000 (full time) and depending on experience.  

Responsible to: Gestalt Centre CEO

Location: Hybrid working, remotely and in-person at London Kings Cross.  

ABOUT THE ORGANISATION

We are the Gestalt Centre, an established not-for-profit therapy organisation supporting the mental and psychological wellbeing of individuals, groups and organisations.

We deliver a range of therapy, personal and professional development courses, alongside therapeutic services.

Gestalt is a relational, humanistic approach that helps people build meaningful relationships, navigate change and lead fulfilling lives.

Our work is grounded in the values of diversity, equality and inclusion; kindness, respect and working collaboratively together.

ABOUT THE ROLE

Purpose and Offer

We are looking for a highly organised, people-oriented Executive Assistant and Projects Coordinator to support our CEO and the workstreams she leads. This is a varied and rewarding role combining executive support, project coordination, governance and organisational development.

You will work closely with senior leaders and colleagues across teams, with strong support and opportunities to develop.

✔ Join a welcoming, purpose-led and dynamic organisation with collaborative, human-centred ways of working.

✔ Work closely with our CEO and Leadership Team in a varied role.

✔ Access coaching, support and development opportunities to grow professionally.

✔ Join the Gestalt Centre – a beacon of excellence in the therapy world.

✔ Enjoy significant flexibility and autonomy, hybrid working and an accessible central London location.

Areas of Work and Responsibility 

Executive support to the CEO

· Provide administrative support to the Gestalt Centre CEO, ensuring effective diary management, scheduling, and administration of commitments.

· Organise and coordinate meetings, including supporting the drafting of agendas, collating papers and ensuring all necessary information is available in advance.

Leadership and governance coordination and support

· Coordinate Leadership Team, Board and sub-committee meetings, ensuring smooth end-to-end administration.

· Prepare, collate and circulate papers, working with the CEO and Leadership Team to ensure accuracy and timeliness and maintain good records. 

Workstreams and projects coordination

· Coordinate and support projects and workstreams led by the CEO, including the short courses programme, marketing campaigns, organisational policies, business development and fundraising activities.

· Act as a central point of contact for cross-team activities and support priority initiatives by coordinating meetings, actions and follow-ups.

· Liaise with the CEO and Leadership Team to maintain workstream plans, tracking priority actions and progress.

Administration, systems and information management

· Maintain effective filling, records and document management systems. 

· Support organisational databases and digital systems, and produce and format documents, presentations and reports as required.

Communication and stakeholder support

· Support internal and external communications on behalf of the CEO, ensuring tone, clarity and accuracy.

· Build and maintain effective working relationships across the organisation. 

· Provide a professional and responsive point of contact for queries directed to the CEO’s office.

PERSON SPECIFICATION

Education, Knowledge, Skills and Experience

· Educated to degree level or equivalent, with good numeracy and literacy skills.

· Experience providing executive or senior administration support to senior leaders, managing priorities and coordinating activities in a dynamic, busy environment.

· Experience coordinating projects, workstreams or organisational initiatives, including tracking actions, timelines and delivery.

· Strong organisational and planning skills, with excellent attention to detail.

· Excellent written, verbal communication and interpersonal skills.

· Confidence using databases, digital systems and information management processes.

· Able to work collaboratively and independently, using own initiative.

· Preferably experience working in a not-for-profit, charity, educational or therapy setting.

Personal and professional attributes

· Flexible, proactive and solutions-focused, working with kindness and respect.

· Calm, confident and adaptable, with the ability to anticipate needs and work with tact, diplomacy, discretion and integrity.

· Reliable and resilient, able to work effectively both as part of a team and independently with minimal supervision.

· Comfortable working remotely and happy to be in the office once or twice a week.

For a full job describtion, please see the document attached. And if it sounds like you - we'd love to hear from you!

About the Role
We are looking for a Development Coordinator to support and develop Outside Edge Theatre Company’s fundraising and income generation.

Working closely with the Artistic Director/CEO, Trustees and external consultants, you will play a key role in the day-to-day delivery of fundraising activity, with a particular focus on trust and foundation fundraising, individual giving, corporate relationships, supporter communications and donor stewardship.

This is a newly created role and we welcome applications from candidates interested in taking their first steps in a career in fundraising. Training, strategic support and development opportunities will be provided.

Key Responsibilities
Grant Management
– Research, prepare and write high-quality applications to trusts and foundations.
– Identify new funding opportunities and manage application deadlines.
– Coordinate funder acknowledgements, monitoring and evaluation reports.
– Support the development of statutory contracts and restricted project funding.

Individual & Major Giving
– Support the implementation of a new individual and major giving strategy.
– Analyse donor data to identify engagement and fundraising opportunities.
– Develop fundraising campaigns, donor events and personalised supporter communications.
– Lead supporter stewardship and cultivation events.
– Develop targeted content and approaches for high-net-worth individuals and corporate partners.

Corporate & Challenge Events
– Support the implementation of the corporate and challenge events strategy.
– Develop and deliver challenge events.
– Build relationships with corporate partners and sponsors.
– Support social media and community engagement to recruit challenge event fundraisers.

Communications & Administration
– Oversee the monthly supporter newsletter and other fundraising communications.
– Update donor communications, website and promotional materials.
– Maintain accurate Gift Aid, income and expenditure and fundraising records.
– Keep the development database up to date and use Salesforce and Mailchimp effectively.
– Ensure fundraising systems and procedures are effective and GDPR compliant.
– Prepare fundraising reports and keep up to date with fundraising and charity sector developments.

Person Specification
We are looking for someone with:

– An interest in fundraising or supporter engagement, gained through paid work, volunteering or other relevant experience.
– Excellent copywriting and editing skills, with the ability to adapt communications for different audiences and platforms.
– Experience in an administrative, fundraising, customer service or similar role.
– Excellent organisation, time management and attention to detail.
– Strong communication skills and confidence engaging with a wide range of people, including public speaking.
– Good IT skills; CRM experience is desirable.
– The ability to analyse data and identify trends.
– A positive, inspiring and collaborative approach.
– A passion and commitment to arts with social inclusion at its core.
– The ability to manage a varied workload in a busy, fast-changing environment.
– A willingness to meet the requirements of Outside Edge’s Vulnerable Adults Protection Policy.
– A willingness to support marketing and promotional activity.

We particularly welcome applications from people with relevant transferable skills, even if you do not meet every criterion.

Access & Inclusion

Outside Edge aims to encourage a culture where people can be themselves and be valued for their strengths and we want our team to represent the same diversity of our participants, audiences and artists.

We are keen to hear from a diverse range of candidates from all backgrounds drawing on different perspectives, experience and knowledge. We particularly want to encourage people to apply for this role who have lived experience of being affected by addiction and those who are representative of the diverse communities we serve.

Please feel free to contact us if you require further assistance or would like to submit your application in an alternative format. We will support any access requirements you may have during the recruitment process and ensure that reasonable adjustments are in place as required by the Equalities Act 2010.

Your application and any associated personal information will be stored and processed in accordance with our Data Policy and destroyed after six months. We will keep your equal opportunities form for a period of up to 6 months, after which point the data will be anonymised and aggregated for monitoring purposes. If you are engaged by us, the information you supply will be kept securely and form part of your record with us.

Do you have a passion for working in the community helping women in excluded communities? Do you want to help empower women to advocate for themselves through free advice and support relating to welfare benefits, housing, health, domestic violence and financial literacy? This is the opportunity for you.

ABOUT WAND UK

WAND is a women led and operated organisation that seeks to help women become agents of their own change and hence influence their families and communities. We work with all women including those in marginalized and excluded communities through advocacy, support and advisory services.

This post is open to women only and is exempt under the Sex Discrimination Act 7(2) (d) and (e) and the Race Relations Act 5(2) (d) 1976.

Key duties:

To deliver our lifelong learning Programme provides informal, community-based education that supports  women and girls engaging in our services to build internal resources to tackle health, finance and relationship issues as they arise, with the aim of reducing the incidence of crises.

The Centre Co-ordinator will be responsible for the day-to-day management of the centre, for co-ordinating the planning and delivery of activities, services and events and for our team of centre volunteers.
Working closely with the Treasurer and Trustees, the Co-ordinator will ensure that the centre is maintained as a well-run, welcoming place for local people of all ages, and that it delivers activities to achieve the key outcomes identified in the workplan to be agreed with Trustees.
In the first year in post the Co-ordinator will be expected to strengthen and support our activities for children, young people, families and older people in line with current funding targets.

The role involves engaging with our funding partners, trustees, staff and volunteers and key elements are:

Community Development

This will involve building relationships with community members and with other community agencies and organisations and use the centre to strengthen community relationships.We would expect you to consult with centre users and community members to identify their needs and plan activities and services to meet those needsThe role may involve setting up and growing new clubs and groups to meet the needs of different groups in the village and supporting and encouraging community volunteers to set up community groups and activities which meet specific needs in the village, and provide space for these within the centre.

Centre and Volunteer Management

You must be able to deal professionally with enquiries made by community members, partner agencies and other community organisations either in person, by phone, by e-mail or by other means with regard to use of the Centre and its facilities including, with other staff, taking room bookings including payments and issuing of receipts and to ensure that an accurate bookings diary is maintained.Working with key holders to ensure that arrangements are in place for opening and closing the centre and for preparing the Centre for use. Working with our cleaner to ensure the Centre is clean and well maintained.. Volunteers are very important and we would need you to support the recruitment, selection and training of new volunteers and support current volunteers.

You would need to ensure that all policies and procedures are up to date, implemented and followed and to train and delegate the day to day responsibility for health and safety to staff and volunteers as appropriate.

Fundraising and Financial Management

We would support you to identify funding sources and streams and, with the agreement of the Treasurer, to draft funding bids to secure funding for current and new activities and projects, as well as ongoing core/revenue/capital costs. You would be responsible for properly maintaining the Centre’s monitoring and evaluation processes to ensure data can be collected and collated to provide robust evidence to support funding bids, preparing reports requested by funders [e.g. progress reports, end of grant reports] and to work with the trustees to review funding needs and to agree fundraising targets and plans. Also you would work with volunteers and staff to plan fundraising activities and events to generate unrestricted funding to support Centre running costs and activities and work with the Treasurer to manage the Centre’s finances, including responsibility for: Payments and receipts; Day to day small scale expenditure; Petty cash; Invoices; Records of income and expenditure; Volunteer and other expenses; Spending in relation to specific grants [restricted funding]. Your support would help the Treasurer with the production of financial reports for Trustees.

Partnership Working

We would want you to establish, maintain and grow relationships with local voluntary and statutory sector partner organisations and agencies near us, attend network and partnership meetings as agreed with the Treasurer., identify opportunities for collaborative approaches and joint funding bids with relevant partners and ensure partnership agreements are in place for funded work

Publicity and Promotion

With other staff and volunteers you would ensure that the Centre’s website and social media accounts are regularly updated, provide information about Centre activities via local newsletter/s and social media, circulate information via email networks and partner organisations and be aware regular groups in the Centre ensuring they have information about upcoming activities and new developments.