116 Service support assistant jobs
About This Job
The role requires a strong communicator who can translate complex information into accessible content and build trusted relationships across key stakeholder groups, particularly within the ACF. As well as a requirement to attend events across the UK to promote the charity.
Essential Skills
· GCSE English or equivalent experience
· At least two year’s experience of drafting award citations or funding applications
· Experience of working with partners, internally and externally
· Ability to extract information from people with varying powers of written expression
· Information gathering and analysis skills
· Excellent written and verbal communication skills.
Please refer to the attached Job Description for further information.
Our charity
ACCT UK is a national youth charity dedicated to improving the life chances of young people. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.
We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.
We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.
Who we are
By joining the charities, you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.
The charities are proud of our diverse teams, with people on different working patterns, from different backgrounds and at different life-stages. Our experience has taught us that having people with different perspectives and different lived experiences leads to better outcomes for our beneficiaries. If you are wondering if our organisation is for someone like you, the answer is yes! Please apply and explain how you, your experience, your talent and your potential are the right fit for this role.
What we can offer you
In addition to your salary, we offer all staff:
· Flexible working arrangements (you agree a working pattern with your line manager).
· The ability to work both from home and from our London office.
· Personal Accident Insurance, including loss of earnings cover and death benefit.
· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).
· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).
· Good leave allowances (which are offered pro-rata for part time staff):
o 20 days annual leave plus Bank Holidays.
o Additional privilege leave, on set days each year, such as between Christmas and New Year.
o An additional five days of volunteering leave.
· Support for qualifications and personal development.
· Employee Assistance Programme.
· Season ticket loan.
· Railcard (if you are eligible).
· A caring and supportive team environment.
How to apply
Please send a CV and Cover letter that details how you meet the requirements of the job description by 2359hrs by Sunday 4th October 2026.
Interviews will be held virtually via Microsoft Teams shortly after the closing date.
While AI tools can be beneficial, we value the personal touch and authenticity in job applications. We encourage you to highlight your unique experience, knowledge, skills, and abilities, ensuring all information is accurate. Please use AI tools responsibly and with integrity throughout the application and selection process.
Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergo a Disclosure and Barring Service check. In addition, we will follow up with references.
Please be advised that this position may close earlier than the stated deadline if a sufficient number of high-quality applications are received. To ensure your application is considered, we strongly recommend submitting it as soon as possible. Candidates will be notified of the next stage in the recruitment process if they are shortlisted.
Army Cadet Charitable Trust (ACCT) UK aims to give all young people the opportunity to develop and achieve through Army Cadets activities.



The client requests no contact from agencies or media sales.
The Executive Director will provide strategic, operational and financial leadership for East London Dance, working in close partnership with the Creative Director & CEO to deliver the organisation’s vision and business plan, strengthening its position as an Arts Council England National Portfolio Organisation. The role leads people, culture, finance, governance, risk, operations, fundraising and stakeholder engagement, ensuring the organisation remains financially sustainable, well-governed and equipped to deliver high-quality artistic and community programmes.
As a senior ambassador, the Executive Director builds strong relationships with funders, partners, trustees and stakeholders, while fostering an inclusive, collaborative and values-led culture. The role creates the conditions for a thriving team, turning creative ambition into organisational reality and supporting East London Dance’s long-term success.
We’re looking for someone who can help turn our ambition into a sustainable, thriving future – building the relationships and the funding that will carry us forward, and doing it alongside a team that already cares deeply about the organisation.
If you’re someone who loves building things, who knows how to bring people and money together, and who wants to help shape what east London’s cultural life looks like for years to come – we’d love to hear from you.
Job requirements:
Must bring substantial senior leadership experience, ideally Director, Deputy CEO or equivalent level, with evidence of strategic planning, organisational growth and performance management. Must have a proven track record in fundraising, business development and income generation, including securing funding, managing funder relationships and identifying new commercial or partnership opportunities; experience leading high-performing teams, managing change and strengthening organisational culture; strong financial acumen, including understanding budgets, balance sheets and financial decision-making; knowledge of charity governance, safeguarding, health and safety, data protection and risk management frameworks; experience working with Boards of Trustees. Must demonstrate commitment to diversity, equity and inclusion, possess excellent written and verbal communication skills, be confident using Microsoft Suite, and have knowledge of ACE funding and reporting requirements.
Job Responsibilities:
Provides strategic, operational and financial leadership with Creative Director & CEO. The role translates the Business Plan into action, leads staff, freelancers and consultants, and develops an inclusive, high-performing culture. Key responsibilities include workforce planning, recruitment, HR compliance, performance management and staff wellbeing. The role oversees organisational systems, administration, IT and the operation of Talent House, including health and safety, compliance, venue hire and stakeholder relationships. They co-lead budgeting, forecasting, financial reporting, cash flow monitoring and audit processes, while driving fundraising and income generation across grants, trusts, partnerships, sponsorship and earned income. The role also leads governance, risk management and business continuity planning, supports the Board of Trustees, develops strategic partnerships, represents the organisation externally and strengthens its profile, impact and long-term sustainability.
Apply via the East London Dance Website by Thursday 8 October, 12 Noon
The client requests no contact from agencies or media sales.
As Fearless Youth Lead for Scotland, you will lead a national programme that empowers young people to understand crime-related issues and overcome barriers to reporting crime safely and anonymously. Working with schools, communities, government partners and key stakeholders, you will drive engagement campaigns, develop meaningful partnerships and lead a small team to deliver positive outcomes for young people across Scotland.
Please read the full job pack , before submitting your CV and covering letter.
FTC until March 2029 | Full time | Based in Scotland (Glasgow/Edinburgh) with regular travel | £36,000 - £38,000 DOE | PVG required
The client requests no contact from agencies or media sales.
About us
We are a world-class visitor attraction and leading science research centre. We use the Museum's unique collections and our unrivalled expertise to tackle the biggest challenges facing the world today. We care for more than 80 million objects spanning billions of years and welcome more than five million visitors annually and 16 million visits to our website.
Today the Museum is more relevant and influential than ever. By attracting people from a range of backgrounds to work for us, we can continue to look at the world with fresh eyes and find new ways of doing things.
We employ 1100 staff in a variety of roles, all united by our vision of a future where people and planet thrive. We need everyone to have the passion and drive to help us with our mission to create advocates for our planet and inspire millions to care about the natural world.
This role is specifically working as part of the Distributed System of Scientific Collections UK programme.
UK natural science collections hold more than 140 million items. These are an unrivalled source of data about how the Earth and its natural systems formed over 4.56 billion years, with the potential to support research that addresses some of the critical issues facing the world, including biodiversity and climate change. They contain evidence of the changes in the natural world including the impact of human life on our planet over the past few thousand years. The scientific, commercial, and societal benefits of these collections are currently constrained by the limits of physical access, and by highly fragmented digitisation efforts with less than 10% digitally available.
DiSSCo UK is a consortium of UK natural science collections, led by the Natural History Museum in partnership with the Arts and Humanities Research Council (AHRC) and UK Research and Innovation (UKRI), who are developing a national infrastructure to support the digitisation and use of the UK’s natural science collections to support this critical research.
This will take the form of a 10-year programme focused on digitisation of critical mass of collections as FAIR data, made available through a well-supported backbone of technology infrastructure, with continued development and application of innovative approaches such as greater use of Artificial Intelligence and robotics. Investment of the order of £155m over ten years from 2026-27 is expected to unlock at least a four-fold economic return on investment, as well as efficiency savings for UK and global researchers, and the potential for research innovation and studies that have not previously been possible – underpinning a future in which both people and planet thrive.
Diversity and inclusion matter to us.
Our vision is of a future where both people and the planet thrive. Diversity is one of our core values and we strive to build a workplace where everyone feels a sense of belonging. All new staff who join us learn about the importance of diversity and inclusion to the Museum and how to contribute to creating an inclusive environment.
We know we have more to do, but we are committed to ensuring that everyone who works at the Museum feels they can thrive and feel valued and respected.
About the role
DiSSCo UK is seeking an experienced and inspirational Digitisation Team Unit Lead to oversee digitisation operations, deliver strategic objectives, and support the development of a high-performing team contributing to the UK's natural science collections infrastructure.
The Unit Lead will provide sectional technical and people leadership for digitisation and collection preparation activities, ensuring projects are delivered efficiently, safely, and to a high standard. You will work across institutional teams and external partners to drive innovation, improve workflows, and deliver impactful outcomes that support research, conservation, and public engagement.
This role is based within the Museum’s Digital, Data and Informatics (DDI) Department and reports to the DiSSCo UK Operations Team Lead.
This is a fixed term role until 31 March 2028.
About you
You will be a confident communicator, able to foster strong working relationships both within the DiSSCo UK programme and wider NHM Collection teams. You will thrive in team environments, supporting and driving your teams to success, with excellent attention to detail and problem-solving skills.
The role will combine technical digitisation expertise and people management. While beneficial, it is not essential that the postholder has previous direct management experience. We welcome applicants who may not have had formal line management experience previously, but are willing to learn and embrace building, developing and motivating a team.
This post will lead the Botanical section of Digitisers and Collection Assistants. The postholder will need substantial experience working with natural science collections, with applied botanical expertise and the ability to make informed operational decisions on specimen handling and workflow requirements.
Thriving at the Museum: the way we work
We are proud to work at the Museum and have identified the qualities we all need to embody to reach our shared ambition. This sits alongside the Museum’s values and forms the framework for the way we work.
Find out more on our website.
What we offer
- 27.5 days holiday plus 8 bank holidays (full time equivalent)
- Generous defined contribution Natural History Museum Pension Scheme (employer contribution 4 - 10%)
- Season ticket, bicycle and rental loan
- Life insurance
- Free admission to our exhibitions and many other paid exhibitions at museums, galleries and institutions across London and the UK.
- Staff discount at our Museum shops and cafes
- We offer a wide variety of training initiatives and opportunities to build skills. Investing in staff development is important to us, and we are ambitious about helping staff to grow and fulfil their potential.
- Affordable membership to the Civil Service Sports Council which offers a range of benefits including an extensive list of special offers and reduced entry fees at a selection of cinema chains, theme parks, theatres, retailers and supermarkets. It also provides entry to up to 300 English Heritage sites and other national treasures.
- Membership to our Sports and Social Association (for a small fee), which includes access to our in-house gym and clubs such as football, softball, table tennis and tennis and classes in Middle Eastern dance, yoga and Tai Chi
Hybrid working
We are working towards a vision where both people and planet thrive, and nothing gives a greater connection with this, than seeing first-hand, the visitors, scientific research and collections that all of our work is inspired by and working side by side with the teams delivering the visitor experience and events. We also recognise the benefits and flexibility that hybrid working brings. We operate a hybrid working model that requires regular, weekly attendance for this role, with the precise pattern of days on site and worked from home to be agreed with your manager.
Hybrid working is possible, with onsite supervision required during digitisation activity, around 3 days per week on average. This may increase in line with business requirements. Occasional work across other Museum or partner sites around the UK may be required.
How to apply
If this sounds like you, please apply below by clicking on Apply for job.
Please note that as part of our commitment to anonymised shortlisting, panels do not view CVs during the recruitment process. If you choose to upload your CV, our system will automatically pull information from your CV into our application form. We advise you to double-check your application form data before submitting as the tool may interpret CVs differently.
Closing date: 23:59 on 29 September
Interviews expected: w/c 19 October
Please note that this role does not qualify for Museum sponsorship so the successful postholder will need to have a valid right to work in the UK at the point of offer.
Using the power of science and 80 million specimens to create a future where people and planet thrive.

The client requests no contact from agencies or media sales.
The Sutton Trust is the UK’s leading social mobility charity. Our programmes empower young people to access life-changing opportunities, and our research influences national change to deliver a fairer future.
Over the next year the Trust will celebrate its 30th anniversary and as part of its strategy, we have ambitious plans to grow our access to the workplace programmes in new and innovative ways. We are looking for a dynamic and enthusiastic Employability Programmes Manager to join our team through this exciting period.
The Trust’s Employability programmes support talented young people from lower income backgrounds to successfully access highly competitive universities, degree apprenticeships and professional careers. Delivered in partnership with the UK’s top universities and major employers the programmes support over 1,000 students each year from across the UK.
The successful candidate will lead on the development of a brand-new Tech and Digital Pathways to the Professions programme due to launch in Sep 2027 working with colleagues across the organisation. They will also manage and deliver, a range of other cohort-based employability programmes delivered both online and in-person. They will join a small and passionate team, led by the Head of Employability Programmes, and will play an important role in contributing to the on-going success of our programme work and industry engagement strategy.
Main duties
This role is responsible for leading on the design, planning and delivery of the new Tech and Digital programme (pre 18), alongside planning delivery for the existing employability programmes including our current Careers Plus (post-18) programmes in the tech & digital sector.
Programmes design and delivery
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Design a suite of interventions and activities for the new Pathways to Tech & Digital programme for launch in September 2027 leveraging our existing Sutton Trust theory of change, previous evaluations and models adapted from existing programmes. The role will work closely with the Senior Employability Manager and other colleagues across the team responsible for employer engagement, evaluation and marketing to ensure successful launch.
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Deliver existing employability programmes including our current Careers Plus (post-18) programme to launch the next cohort in April 2027, liaising with the Alumni team to ensure alignment with overall alumni engagement.
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Plan, project manage and deliver a range of online and in person activities within those employability programmes including launch events, career insight activities, academic taster sessions, skills workshops, group projects, networking, information and advice sessions etc. Some activities will also be in-person at employer partners.
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Liaise with colleagues in the Employer Engagement team to plan and delivery work experience placements, insight days and employer volunteering across programmes.
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Design engagement and comms plans for programmes to ensure strong student engagement and retention
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Work with colleagues to build and manage relationships with industry partners from across a range of sectors, who fund and support delivery across the programmes
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Managepartnerships with external delivery organisations (including universities and 3rdsector facilitators) to ensure the sessions and content of the programmes meet its intended aims
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Ensure all events and activities are risk assessed and delivered in line with both health and safety and safeguarding policies and best practice
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Liaise with colleagues in the evaluation team to manage the monitoring, evaluation, accountability and learning across programmes supporting strong response rates, stakeholder reporting and adapting programme design and delivery based on feedback.
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Lead programme transition and change, balancing the delivery of existing programmes with the development and implementation of new initiatives
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Manage programme budgets and reporting process
Team responsibilities
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Line manage a Programme Assistant who supports across programmes
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Working with the Development team, manage the evaluation and reporting of programme activities including reporting/presenting to funders
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Other duties as necessary from time to time
Organisational responsibilities:
GDPR
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Being conscious of how the GDPR relate to your area of work
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Monitoring and raising issues or potential issues as they arise
Safeguarding
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Being aware of and actively working to include safeguarding within all aspects of work
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Raising issues or potential issues as they arise
Fundraising
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Acting as a representative and ambassador of the Sutton Trust when interacting with external contacts and particularly (prospective) donors
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Engage with fundraising and/or donor-related activities if required (e.g., contributing to funding proposals, reports or donor meetings)
Health & Safety and Office
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Familiarising yourself with the Trust’s Employee Safety Handbook, and your individual H&S duties and responsibilities.
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Reporting any H&S concerns or issues as they arise, either at home or in the office, as appropriate.
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Being aware of trigger points and informing the Ops team as needed e.g. when moving address or adjusting home workstation setup.
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Ensuring line reports are completing all H&S training.
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Regularly checking in with line reports on any H&S concerns, particularly when lone working/working from home.
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Acting as the Trust’s first point of contact, by providing a responsive and efficient service for general external and internal telephone and email enquiries
HR
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Line managing, motivating and proactively supporting Programmes Assistant: Employability in their professional development
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Following the Trust’s HR policies relating to line management and engaging with relevant processes as necessary
Person Specification
We welcome applications from individuals who have experience in:
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Managing projects/programmes, including event design, planning, administration and delivery
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Developing and launching new programmes or initiatives, using evidence, insight and innovation to deliver high quality programming
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Experience of leading programme change and transition
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Leading young person-facing events and activities, including awareness of best practice in supporting student needs, ideally with experience of digital delivery
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Facilitation of sessions with young people in person or online
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Building and Managing relationships with both contracted and voluntary delivery partners as well as diverse stakeholder groups including corporate or funder relationships;
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Using data to design and deliver programmes
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Monitoring and evaluation, reporting, and administration
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Budget management
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Working within or an understanding of the not for profit sector
We are also looking for an individual who:
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Is sympathetic to the aims of the Trust and its mission to address educational disadvantage
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Demonstrates a high degree of initiative and leadership when delivering projects and events
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Has strong organisational skills including the ability to multi-task and prioritise
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Excellent verbal and written communication and strong analytical skills
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Has first-class interpersonal skills - a natural ambassador able to represent the Sutton Trust in a range of settings
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Is eligible to work in the UK
Terms of Appointment
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Contract: Full-time, Permanent
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Salary: 43,000 - 44,000 per annum
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Working location: Minimum of two office days per week. Our home working policy gives staff the option to work from home for up to 60% of the time, with approval from their line manager.
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Office location: The Sutton Trust, 9th Floor, Millbank Tower, 21-24 Millbank, London, SW1P 4QP.
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Hours: The standard working hours are 9am to 5pm, Monday to Friday. This role is likely to also be required to attend events / meetings outside of normal working hours during weekday evenings and occasionally at weekends, in line with organisational policies.
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A DBS check may be required
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Please note that we are unfortunately not a licensed visa sponsor
Interviews
Applications should reach us by Tuesday 29th September, with first round interviews held over Zoom on Wednesday 7th October, and second round interviews held at our London offices on Thursday 15th October.
Safeguarding statement
The Sutton Trust believes that a child, young person or vulnerable adult should never experience abuse of any kind. We all have a responsibility to promote the welfare of all children and young people and to keep them safe. Therefore all posts undergo a safer recruitment process, including but not limited to, disclosure of criminal records where necessary and eligibility to work in the UK. We have procedures in place to promote safeguarding and a safe culture at the Trust.
Contextual recruitment
The Trust is committed to ensuring equality of opportunity and that all applicants receive equal consideration for employment. We strongly encourage individuals from all backgrounds, including those underrepresented at present at the Trust, to apply for this role. As such we particularly welcome applications from people with disabilities, Black, Asian or Minority Ethnic backgrounds, LGBTQ+ and from different socio-economic and educational backgrounds. We are committed to being an inclusive and welcoming place to work and know that greater diversity will lead to even greater results for the young people we support.
We are committed to providing reasonable adjustments for disabled candidates throughout our recruitment process and during employment.
We also operate contextual recruitment at the Sutton Trust. Our application process gives you the option to include information about your background, such as whether you were eligible for free school meals, whether your parents went to university, or whether you attended a state school. For more examples and information on contextual recruitment, please see our website.
The client requests no contact from agencies or media sales.
Do you have a passion for empowering young people and creating safer communities? Crimestoppers is seeking an enthusiastic and proactive Fearless Youth Coordinator to lead the delivery of its Fearless and Bystander Approach programmes across South Wales, helping young people understand the issues affecting them and make informed decisions about reporting crime. You will work directly with young people to address key issues such as violence and serious organised crime, while also evaluating programme impact, supporting awareness campaigns, developing resources and identifying opportunities to expand the reach of the service. With a strong focus on safeguarding, collaboration and community engagement, this role offers the opportunity to make a lasting difference to the lives of young people across South Wales.
Please read the full job pack, before submitting your CV and covering letter.
FTC until March 2027 | Full time | Based in South Wales (Swansea, Neath Port Talbot, Bridgend, Merthyr), with travel| £28,186 | DBS required
The client requests no contact from agencies or media sales.
Job Title: Senior Fundraising Manager (Retention and RoomSponsor Partnership): 6 month FTC
Location: London/Hybrid In office each Tuesday
Salary: £50,100 per annum
Weekly Hours: 35
Reference: YMC1233682
About Us
Founded in 1844, YMCA is a global movement and the world's largest youth-focused charity. In England and Wales, YMCAs are based in over 700 communities across 168 local authorities, supporting young people and communities to reach their potential. The turnover of YMCA in 2025-26 was £386m. YMCA England & Wales is a £23 million organisation of more than 400 colleagues, supporting a Federation of 80 local YMCAs to deliver vital services which positively impact young lives across the country. We're now looking for an expert in Individual Giving to lead our retention and RoomSponsor activity.
About the Role
This is a chance to take the reins of a high-performing Individual Giving programme and make it your own. You'll have genuine independence to shape the retention strategy across cash, mid-level and regular giving.
You'll lead a team of three – experienced and capable fundraisers - and you'll be the person who helps them go further, while keeping a close eye on income growth and the supporter journey end to end. Alongside the core programme, you'll also have oversight of our small events portfolio, including our marathon fundraising activity, so there's variety in the mix alongside the retention programme.
This is a chance to make an impact within an organisation with a strong track record in giving career progression, backed by an SLT genuinely supportive of new initiatives.
About You
You're an expert in Individual Giving with a proven track record in retention, direct marketing or mid-level fundraising, and experience managing budgets, suppliers and performance data.
You're a confident line manager who enjoys developing others, and you'll bring strong communication and influencing skills, sound judgement under pressure, and a genuine commitment to YMCA's mission and values.
If you're ready for real ownership, a supportive senior team, and an opportunity for self-development within a charity with genuine scale and ambition, we'd love to hear from you.
Our recruitment process is anonymised and candidates' names are hidden. We welcome and encourage job applications from people of all backgrounds. Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration, safeguarding training and undertake a DBS check.
YMCA is the world's oldest and largest youth charity. Collectively, we support 402,501 young people across 708 communities in England and Wales.


We're looking for an inspirational people person to join us as an Assistant Shop Manager in our Shelter shop in Skipton. This is an exciting opportunity, and we'd like you to join us to help raise vital funds for homeless and badly housed people.
You will work closely with the Shop Manager to ensure the shop looks welcoming, visually appealing and the team of volunteers are motivated and keen to engage with customers and maximise sales.
About Shelter
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time.
This is your chance to play a part in the fundamental change we are striving to achieve.
At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.
We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.
About the role
You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers.
About you
You are a naturally energetic person with an enthusiasm for managing and empowering people.
Your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause.
We’re looking for someone friendly and personable, who can work well as part of a team and is proficient using Microsoft Office application and other systems used.
Apply to be part of our team and be the change you want to see in society
How to Apply
Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses:
- We prioritise diversity and have an inclusive and open mindset
Any applications submitted without a supporting statement will not be considered
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
CASPA encourages autistic pride and supports autistic individuals to have fun, learn life skills, and make safe and inclusive community connections.
Our vision is to build a society in which autistic individuals feelunderstood andempoweredto be their full self and live their best life. Our values are:
Acceptance – We are inclusive and celebrate our differences.
Support – We are supportive, caring and kind.
Community – We connect people and build community.
Trust – We earn trust and create safety.
Communication – We listen to others and communicate honestly.
About the role
We are recruiting for an experienced Finance Manager to lead and manage CASPA’s financial operations.
This role involves overseeing the charity’s financial management, producing budgets and management accounts, monitoring cashflow, ensuring financial compliance, supporting strategic decision-making, and ensuring robust financial systems and controls are in place across the organisation.
The successful candidate will join our Senior Leadership Team, supporting the CEO and Board of Trustees and playing a pivotal role in achieving the charity’s objectives and future growth
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What you’ll do:
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Lead and manage CASPA’s financial operations
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Oversee the charity’s financial management
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Produce budgets and management accounts
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Monitor cashflow
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Ensure financial compliance
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Support strategic decision-making
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Ensure robust financial systems and controls are in place across the organisation
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Join the Senior Leadership Team, supporting the CEO and Board of Trustees
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Play a pivotal role in achieving the charity’s objectives and future growth
Salary Band: £30,000 - £35,000 per annum FTE (DOE)
Contract Type: 1 year fixed-term contract with potential to extend
Reports to: CEO
Working Pattern: 21 hours per week Monday – Friday
Location: Bromley-based. Must be able to work in the office on Tuesdays, with the remainder of the week working from home or at venues within the Bromley borough as required.
About you
We’re looking for someone who is
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A resilient, solution-focused professional
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Able to work efficiently on their own initiative and collaboratively within a small, dedicated team
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Passionate about supporting the work of a local charity and contributing to positive outcomes for autistic people and their families
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A team member with excellent communication and interpersonal skills, who can build productive relationships with colleagues, trustees and external stakeholders
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Confident presenting financial information and supporting organisational decision-making
They will ideally have experience of charity finance, including budgeting, management accounts, cashflow forecasting, financial compliance and financial reporting. Knowledge of Charity SORP and accounting software such as QuickBooks, Xero or Sage would be advantageous.
We are particularly keen to attract those with lived experience of neurodivergence and believe in the importance of nurturing a diverse team who reflect our values.
The ability to travel in and around the Bromley area is essential to the role.
Committed – We are committed to CASPA’s mission and our work.
Learning – We share knowledge, learn from others to grow our skills, and
support others to grow.
Proactive – We take action, problem solve and “muck in” where needed.
Organised – We plan and manage our time, tasks and responsibilities.
Optimistic – We think positively, encourage fun, and promote autistic pride.
We are an Equal Opportunities Employer committed to fostering a diverse and inclusive workplace where everyone feels valued and respected.
We are keen to attract those with lived experience of autism. We encourage applications from individuals of all backgrounds, including ethnicity, religion, gender identity, sexual orientation, age and disability.
How to apply
Before you apply, please read through the relevant Job Description carefully. This will give you more information about what is required for the role. It also includes a person specification.
Please apply with
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your CV (no more than 2 pages) and;
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a Supporting Statement (for example a one page cover letter or a 2-minute video). This should include:
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your motivation for the role
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your motivation for working for us
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your key skills/experience in relation to the Person Specification.
(Please note that generic cover letters will not be accepted).
The safety and welfare of our members is paramount. This post is subject to satisfactory references and a full DBS check.
Closing date for applications: 29th September 2026
Interviews to take place: w/c 5th October 2026
The information you provide remains anonymous and is stored and processed separately to the recruitment campaign.
Please note that this role requires candidates to have the right to work in the UK for the duration of employment without sponsorship.
We may close our recruitment campaign early based on application suitability and encourage you to apply as soon as possible.
Shop Manager
Starting full-time salary £25,172.40 a year
The role will also include a £2,000 a year market supplement.
Northampton shop - 55 to 57 Abington Street, Northampton, NN1 2AW
Join Our Community
Would you like to work at the heart of your local community? Are you motivated to inspire and support a team of volunteers? Do you have retail experience and are ready for the next step in your career?
If so, this could be the opportunity for you.
The role
Permanent, 35 hours a week.
Scope's Northampton shop - 55 to 57 Abington Street, Northampton, NN1 2AW
Please note that successful candidates will be subject to an enhanced DBS check.
We welcome all applications by 11:59pm GMT on 22 September 2026.
As Shop Manager of Scope’s Northampton shop, you’ll have the autonomy to run the shop with creativity and flair. Every day is different
In this role, you’ll lead a team of paid colleagues and volunteers, offering clear guidance, encouragement, and development. Using your experience and management skills, you’ll help grow sales while making sure every customer and donor enjoys a welcoming and inclusive shop experience.
In this role you will:
· Ensure shop sales performance is maximised, actively seeking ways to improve the shop’s performance on a continuous basis.
· Manage all aspects of stock collection and preparation; ensuring that stock processing levels are sufficient to achieve required shop floor density, encouraging stock donations at all times. Also support our online selling with identifying suitable items and listing on online selling platforms
· Recruit, manage and develop paid colleagues and volunteers within Scope’s HR and operational policies and procedures and build a strong team
· Work collaboratively with the Assistant Shop Manager
Please include examples in your application that show how your skills, experience, and values match the person specification in the job description.
About You
We’re looking for someone who has:
· Previous experience as either a Retail Shop Manager, Assistant Manager, or a Supervisor looking to step up, ideally in retail or charity shops.
· Commercially aware and able to spot opportunities
· Be able to lead and support people
· Customer-focused, with a can-do attitude
· A team player with strong work ethic
· Accurate and detail-oriented
· IT literate and numeracy skills
We welcome applications from people with lived experience of disability and from all backgrounds.
We also ask you to share how you support Scope’s values and contribute to our goal of creating a fair and equal future for disabled people.
Working in Our Shops
Our shops are the face of our retail brand, run by dedicated, creative, and passionate teams. We focus on sustainable fashion, engage with local communities, and lead volunteers to deliver a great experience for colleagues and customers. Funds raised support Scope’s mission of achieving equality for disabled people and their families.
Shop Hours
Scope shops are open every day. Some weekend and Bank Holiday cover is needed.
Full-time: 35 hours per week, five days out of seven
Part-time: Weekly hours on a seven-day rota
Additional information
You must have the legal right to work in the UK to apply for this role. We cannot provide visa sponsorship.
Anonymised applications
We use an anonymised application process to support our commitment to equality, diversity and inclusion.
All applicants must submit an anonymised CV and complete a short online application form.
Our values
Pioneering, Courageous, Connected, Open, Fair.
We trust each other and give colleagues freedom to be creative, push boundaries, and change minds.
Disability confident scheme
We are proud to be a charity committed to disability equality. We welcome applications from disabled people and anyone with an impairment, long-term condition, or access need. We want our colleagues to reflect the diverse communities we serve.
Scope is a Disability Confident Leader. We are committed to making sure disabled people have fair and equal access to work. As part of this, we aim to offer an interview to disabled applicants who meet the essential requirements of the role.
To be considered under our Offer an Interview Scheme (previously the Guaranteed Interview Scheme), please tick the relevant box on your application form.
If you need any adjustments or support during the recruitment process, please email us via our website.
You can also find more information about requesting adjustments for interviews on our website.
Important to know:
You must meet all the essential requirements in the job description.
If we receive a high number of applications for a role, we may need to prioritise interviews for disabled applicants who best meet the role criteria.
Equality, Diversity and Inclusion (EDI)
EDI is a priority at Scope. We welcome applications from people of colour and other underrepresented communities. We aim to create a culture where everyone feels they belong, treating all with dignity and respect. As a disability equality charity, accessibility and inclusion come first. We listen, learn and continuously improve.
You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.
Benefits
· 35 days holiday
· Pay progression at 6 months and 2 years
· Company pension
· Excellent training and career development
· Strong colleague networks (disability, race, LGBTQ+, gender, social mobility, carers, young people)
· Wellbeing incentives, discounted gym membership, cycle-to-work scheme, and more
· Long service awards and employee recognition awards
One in four of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses.
Together we will be unstoppable.
How to apply
Please visit our website and apply online.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Hertfordshire Project Officer
Salary: £29,500 (London Fringe weighting)
Position Type: Full time/Fixed term (until December 2028)
Reports to: Scaling Manager
Based at: Remote, with travel to schools in Hertfordshire
Working Hours: 5 days a week, 9am-5pm (flexible)
Pension: School Food Matters matches pension contributions at 7% of pensionable earnings
Holiday: 31 days including bank holidays that fall on working days. Holidays must be taken during the school holidays
This role requires occasional work outside of core hours (for example, if visiting a school breakfast club). It also requires travel to schools across Hertfordshire, so access to a car would be desirable. Training for delivery of the programme will be provided online and in person, and you will be expected to travel outside of Hertfordshire for some of these sessions.
Background to School Food Matters
At School Food Matters we believe that school food can unlock a happier, healthier, more sustainable future for every child. We want a school food system that delivers for all children, so they can enjoy nutritious, delicious and sustainable school food and leave school with an informed and positive relationship with food. To achieve this, we campaign for a better school food system, bringing the voices of children, parents, and teachers to government policy, and deliver fully funded food education programmes in schools across the country.
Background to Nourish
Our Nourish programme supports schools to create a food environment that puts children and young people's nutrition first. The evidence-based, multi-component programme helps schools to develop action plans and policies to cover the food served across the whole school day. Nourish uses a collaborative whole school approach to food involving everyone across the school community to create lasting positive change.
Job purpose
· To deliver Nourish in 15 primary schools in Hertfordshire over 2 years in a delivery team of two Project Officers and a Project Assistant.
Key tasks include
· Support with recruitment of schools to take part in Nourish
· Complete in person food audits in schools looking across the whole school day
· Support schools to create and deliver a food improvement plan (action plan)
· Develop and deliver workshops in schools to staff, parents and students based on their action plan (e.g. assemblies, cooking sessions, school food standards training, packed lunch advice, food ed/sensory tasting sessions)
· Support schools to write a school food policy
· Build relationships and work closely with teachers, teaching assistants, cooks, kitchen teams and senior leaders in schools to improve the food they offer their students
· Collect data and maintain accurate records relating to the project
· Work closely with University of Hertfordshire and our Evaluation team to complete all monitoring and evaluation
· Work in collaboration with Hertfordshire project delivery team
· Gather content for our comms team (website and social media platforms)
· Keep Scaling Manager fully updated on progress
· Keep up to date with safeguarding requirements and reporting procedures
· Maintaining the ethos of the charity and positively promoting our work at all times
· You will also be expected to undertake any other tasks relevant to the affairs of SFM that may arise from time to time. Therefore, being flexible and approaching the job with an open and positive mindset is essential.
Person specification
Essential
· Registered nutritionist or advanced understanding of nutritional guidelines and health promotion
· Good interpersonal skills, with experience of building relationships
· Confident engaging with a variety of audiences (students, headteachers, school staff and parents), including communications via email, virtual and face to face meetings with the ability to deliver workshops & presentations
· Excellent administrative and organisational skills with great attention to detail
· Excellent IT skills including excel, word and email
· Able to work independently and remote
· Self-motivated and optimistic with a can-do attitude
· Ability to work in a team and seek help when needed
Desirable
· Experience of engaging and working with schools and/or communities
· Experience of working for a charity or not for profit organisation
· Knowledge in food education and children’s health
· Access to a car
We campaign for a better school food system. We support schools, local authorities and MATs to improve food in schools.



The client requests no contact from agencies or media sales.
Senior Finance Officer
We are seeking an experienced finance professional to lead accounts payable operations and help ensure strong financial controls at Depaul UK.
Position: Senior Finance Officer - Payables
Salary: £41,484 per annum
Location: London
Hours: Full-time, 37.5 hours per week
Contract: Permanent
Closing date: 21 September 2026
About the role
Depaul UK is looking for a Senior Finance Officer - Payables to take the lead on the day-to-day delivery of an accurate, efficient and well-controlled accounts payable function.
You will oversee purchase ledger operations, weekly payment runs, supplier reconciliations and month-end processes, while supporting colleagues across the organisation and identifying opportunities to improve systems and processes.
Key responsibilities include:
· Leading the day-to-day operation of the purchase ledger function
· Preparing and managing weekly payment runs
· Ensuring staff expenses and non-payroll costs are processed in line with internal controls
· Completing monthly purchase ledger reconciliations and reviewing aged creditors
· Managing banking and credit card administration
· Leading system administration and support for the Business Central finance system
· Preparing month-end prepayments, accruals, allocations and control account reconciliations
· Reviewing and approving month-end journals and reconciliations
· Supporting year-end audit preparation and responding to audit queries
· Line managing the Finance Assistant - Purchase Ledger
· Supporting continuous improvement and greater automation across finance processes
About you
You will be a part-qualified accountant or bring substantial practical experience gained across a range of finance roles.
You will have excellent knowledge of end-to-end purchase ledger processes and experience preparing accounts to trial balance stage. Strong IT skills are essential, alongside the confidence to identify opportunities to improve efficiency through systems and automation.
You will also need excellent communication and organisational skills, the ability to prioritise effectively and experience of supporting or managing colleagues.
Above all, you will bring personal and professional integrity and share Depaul UK's commitment to equality, inclusion and creating better futures for young people.
About Depaul UK
Depaul UK has been working to tackle homelessness since 1989. From its beginnings as a single housing project in North London, the charity has grown to provide accommodation, prevention and support services to thousands of marginalised young people across the UK.
Inspired by the values of St Vincent de Paul, Depaul UK believes in the intrinsic worth of every person and takes practical, bold action to help people build brighter futures.
Benefits include 26 days' annual leave, increasing with service, pension contributions of up to 7%, tailored training and development, flexible working options where suitable, a cash health plan, Employee Assistance Programme with 24/7 GP access and a range of retail, travel and wellbeing discounts.
Other roles you may have experience of could include: Senior Finance Officer, Accounts Payable Officer, Senior Accounts Payable Officer, Purchase Ledger Manager, Finance Officer, Senior Finance Assistant, Accounts Payable Supervisor, Purchase Ledger Supervisor, Finance Team Leader or Assistant Accountant.
Do you have a passion for working with young people and making communities safer? Crimestoppers is looking for a motivated and engaging Fearless Youth Coordinator to deliver its Fearless and Bystander Approach programmes across Cardiff, helping young people make informed decisions about crime, safety and reporting concerns. In this varied and rewarding role, you will design and deliver interactive workshops in secondary schools, PRUs and youth settings, build strong partnerships with education providers, youth organisations, local authorities and police, and identify opportunities to extend the reach of the Fearless programme across the city.
Please read the full job pack, before submitting your CV and covering letter.
FTC until March 2027 | Full time | Based in Cardiff, with travel| £28,186 | DBS required
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Doing Good Recruitment is thrilled to be partnering with In Your Corner to find their next Clinical Lead (Maternity Cover)
This is an exciting opportunity for an experienced Clinical Psychologist or Counselling Psychologist with leadership experience to join an award-winning youth mental health charity as Clinical Lead on a 9-12 month maternity cover contract.
Reporting directly to the CEO and working as a key member of the senior leadership team, you will provide clinical leadership, governance oversight, and supervision across a growing organisation that is transforming the lives of vulnerable young people across London.
In Your Corner
In Your Corner is ambitious charity entering an exciting period of growth and development as it continues to raise its profile within the youth mental health sector.
For more than seven years, the organisation has delivered innovative, evidence-based psychological interventions alongside non-contact boxing programmes designed to improve the mental and physical wellbeing of some of London's most vulnerable young people.
Their unique group intervention model brings together accredited boxing coaches and clinical psychology professionals to engage young people who may be struggling with their emotional wellbeing and who often face barriers to accessing traditional therapeutic support.
As a small, agile and pioneering charity, In Your Corner is committed to developing practice-based evidence and creating meaningful, lasting change for young people and their families.
About the Role
The Clinical Lead plays a pivotal role within the organisation, holding responsibility for clinical governance, risk management, and clinical decision-making.
Working predominantly remotely, with some travel across Inner London project locations, you will lead and support a dedicated team of clinical specialists and Honorary Assistant Psychologists delivering In Your Corner's innovative interventions.
Key responsibilities include:
- Providing clinical leadership and governance oversight across the organisation.
- Managing, mentoring and supervising clinical specialists and Assistant Psychologists.
- Delivering both individual and group clinical supervision.
- Overseeing referral management processes and project delivery.
- Supporting quality assurance, safeguarding and clinical decision-making.
- Working closely with the CEO and wider leadership team to support organisational development and service growth.
About You
This is a fantastic opportunity for an experienced and compassionate clinical leader who is passionate about improving mental health outcomes for young people. You will be excited by the chance to combine strategic leadership, clinical excellence and innovation within a growing organisation that is challenging traditional approaches to youth mental health support. Equally comfortable supporting staff, overseeing governance and contributing to organisational development, you'll be motivated by the opportunity to help shape services that create lasting impact for young Londoners and their families.
You will possess:
- A genuine commitment to improving outcomes for vulnerable young people.
- A post-graduate qualification and current professional registration in a core child mental health profession e.g. Clinical Psychology (D. Clin. Psych), Counselling Psychology (DPsych), or Senior Psychotherapist (BABCP or BACP).
- Robust knowledge of theory and research that underpins working with adolescents with complex mental health difficulties, including those who have experienced trauma, adversity, and social exclusion.
- Strong organisational and planning skills - this role involves managing competing priorities across a varied workload.
- Line Management experience - supporting clinicians, conducting performancereviews and support with recruitment.
- Clinical governance skills, including clinical supervision, safeguarding, risk management and quality assurance.
- Excellent data management and analysis skills.
- A high degree of autonomy and self-direction is essential.
Doing Good Recruitment is committed to the highest standards of equitable and inclusive recruitment. We actively welcome applications from people of all backgrounds, regardless of age, disability, gender identity, race, ethnicity, religion or belief, sexual orientation, caring responsibilities, socio-economic background, or any other protected characteristic. We recognise that exceptional candidates do not always meet every requirement listed in a job description. If your experience aligns with most of the criteria and you are excited by the opportunity, we encourage you to apply.
We believe that the organisations and people, that come together to make the world a better place, deserve the very best helping hand for hiring.
About RMC
RMC Charity (RMC) is an established, award winning, regional charity working across the West Midlands to support newcomers and people facing barriers to accessing services, rights and opportunities.
RMC is a growing and ambitious organisation. As we continue to develop our services, partnerships and organisational infrastructure, we are strengthening the support available to our Senior Leadership Team (SLT) and Trustee Board.
We’re also embarking on an exciting new asset development project, which will represent a significant long-term investment in the organisation and its future. The project is expected to be sizeable and complex, involving a range of external parties, professional advisers, stakeholders and partners, and will develop over the next two years and beyond.
The Senior Executive Assistant will play an important role in supporting the SLT through this period, including helping to coordinate meetings, information, actions and communications involving external parties. The postholder will need to bring structure, organisation and follow-through to a lengthy and evolving programme of work, ensuring that key actions, decisions, commitments and deadlines are effectively tracked.
We are looking for an exceptional Senior Executive Assistant who can operate at a senior level, bring structure and discipline to executive and governance activity, and act as a trusted partner to the SLT and the Board.
This is not simply an administrative role. The postholder will be an important part of how RMC ensures that decisions are followed through, commitments are delivered, information flows effectively and governance remains strong.
About the Role:
The Senior Executive Assistant will provide high-level executive, governance and organisational support to the SLT, working particularly closely with the CEO and Executive Director of Services.
The postholder will manage complex diaries and relationships, support the effective operation of the Trustee Board, prepare high-quality information and reports, and ensure that important actions and commitments do not get lost.
The successful candidate will have the confidence to work with senior leaders and managers, trustees and external stakeholders while maintaining the highest levels of discretion and professionalism.
They will also be someone who is prepared to "keep the executives honest" constructively challenging where appropriate, identifying gaps, following up on commitments and helping the SLT to anticipate and manage organisational risks.
Key Responsibilities
1. Trustee Board and Governance
- Coordinate the effective administration and operation of Trustee Board meetings, including scheduling meetings, preparing agendas and papers, circulating documentation and managing follow-up actions
- Attend Trustee Board meetings and produce accurate, concise and timely minutes and records of decisions
- Maintain an effective system for tracking Board decisions and actions and ensure that these are followed through
- Act as an important conduit between the Trustee Board and SLT, ensuring appropriate information flows between governance and executive leadership
- Support the SLT in maintaining an effective overview of governance requirements, deadlines, decisions and actions
- Maintain appropriate governance records and documentation and support the preparation of relevant papers
- Identify gaps, inconsistencies or emerging governance issues and appropriately flag these to the SLT
- Maintain absolute confidentiality in relation to Board discussions and sensitive organisational matters
2. Executive Support and Diary Management
- Provide high-level diary management and executive support to the CEO and Executive Director of Services
- Proactively manage complex and competing priorities, identifying diary conflicts and resolving them before they become problems
- Help executives prioritise meetings and commitments according to organisational importance and strategic priorities
- Ensure executives are properly prepared for important meetings by coordinating papers, briefings, agendas and relevant information
- Arrange travel, accommodation, meeting logistics and expenses where required
- Manage meeting schedules involving internal teams, trustees, funders, partners, commissioners and other external stakeholders
- Act as an appropriate first point of contact on behalf of the SLT, maintaining positive and professional relationships
- Support the SLT in coordinating the new asset development project, which will involve a significant programme of work over the next two years and require engagement with a range of external parties
- Coordinate meetings and communications with external professionals, partners, funders, and other parties involved in the asset project
- Maintain an overview of key milestones, deadlines, and dependencies associated with the project and ensure that the relevant members of the SLT are appropriately briefed
- Ensure important commitments, deadlines and follow-up actions are tracked and completed as well as anticipate the needs of the Executives and proactively identify issues before they arise
3. Executive Information and Reporting
- Draft, edit and coordinate reports, briefing papers, presentations and other executive-level documentation
- Compile information from across the organisation and turn it into clear, concise and useful briefings, identifying areas requiring further consideration and raise these appropriately
- Prepare agendas and supporting information for SLT, Senior Management Team (SMT) and other senior meetings
- Attend relevant meetings and produce precise, action-focused minutes and records
- Support the preparation of information for strategy sessions, appraisals and organisational reviews
- Ensure that information presented to senior leaders is accurate, appropriately sourced and clearly communicated
4. Leadership Accountability and Organisational Follow-Through
A key part of this role will be ensuring that decisions and commitments made by the SLT translate into action.
The postholder will;
- Maintain oversight of key leadership and senior management commitments and actions
- Track commitments made to staff, service users, trustees, partners and other stakeholders
- Prompt senior leaders and managers where actions or deadlines are approaching or have not been completed
- Identify gaps between agreed decisions and implementation
- Constructively challenge where commitments appear to be at risk of being missed
- Help the SLT maintain visibility of emerging organisational risks, issues and dependencies
- Support the SLT to maintain oversight of the asset development project, ensuring that key actions, deadlines and dependencies are captured and followed through
- Help coordinate the flow of information between the SLT and the range of external parties involved in the asset project, ensuring that requests, actions and decisions are appropriately followed up
- Help the SLT maintain visibility of emerging organisational and project risks, issues and dependencies
- Escalate concerns appropriately and proportionately
- Support a culture of accountability, transparency and delivery
This will require judgement and courage. The successful candidate must be comfortable respectfully challenging senior colleagues when something does not look right, while maintaining trust and confidentiality.
5. Relationships and Communication
- Communicate confidently and professionally with people at all levels of the organisation
- Contribute to the existing environment where colleagues feel able to share concerns, provide candid information and challenge decisions appropriately
- Handle sensitive conversations with empathy, discretion and objectivity
- Represent the SLT professionally when communicating with internal and external stakeholders
- Maintain appropriate boundaries and confidentiality at all time
Person Specification:
Essential Criteria:
Executive support and organisation
- Minimum 5 years’ experience of providing high-level executive, senior administrative or governance support
- Excellent organisational and time-management skills
- Ability to manage multiple competing priorities and complex schedules
- Exceptional attention to detail and ability to work accurately under pressure
- Experience preparing professional reports, briefings, minutes and correspondence
- Strong written and verbal communication skills
Governance
- Understanding of effective governance and the relationship between trustees and senior leadership
- Experience supporting Boards, committees or senior-level meetings
- Ability to understand complex information and identify actions, risks and gaps
- Strong understanding of confidentiality and appropriate information handling
Technology
- Strong proficiency in Microsoft 365, particularly Outlook, Word, Excel, PowerPoint and Teams
- Confidence using CRM systems, digital collaboration platforms and online meeting tools
- Ability to use technology to improve organisation, information management and workflow
Judgement and Discretion
- Demonstrable ability to handle highly confidential and sensitive information
- Excellent professional judgement and understanding of when information should be shared, withheld or escalated
- Ability to remain calm, balanced and objective in difficult or sensitive situations
Suitable Candidate Leadership Profile
We are particularly interested in people who demonstrate the following qualities:
- High Courage - You will need the confidence to ask difficult questions, challenge assumptions and respectfully tell senior colleagues when something needs attention
- Deep Empathy - You will understand that leadership decisions affect real people. You will listen carefully, understand different perspectives and approach sensitive situations with humanity
- Sharp Objectivity - You will be able to separate facts from assumptions, remain impartial and provide senior leaders with an honest and clear view of an issue – even when that view may be uncomfortable
- Strategic Thinking - You will understand the bigger picture. You will not simply manage diaries and actions; you will understand why they matter, how they connect to RMC's priorities and where a missed action or emerging issue could create wider organisational risk
What Success Looks Like
Within this role, success will mean:
- The CEO and Executive Director of Services are well organised, properly briefed and able to focus on strategic priorities
- Trustee Board meetings are well planned, professional and supported by accurate information and records
- Board and SLT decisions are translated into clear actions and followed through
- Important commitments do not get lost
- Risks, gaps and emerging issues are identified early and appropriately escalated
- Information provided to senior leaders is accurate, concise and useful
- Internal and external relationships are handled professionally and with discretion
- The SLT has a trusted partner who can provide challenge as well as support
- RMC's governance and executive functions operate with greater consistency, discipline and accountability
The Person We Are Looking For
We are looking for someone who is more than an administrator.
You will be highly organised, but also intellectually curious. You will be discreet, but not passive. You will be supportive of senior leaders, but willing to challenge them. You will be empathetic, but able to remain objective. You will be comfortable dealing with detail while keeping sight of the wider strategic picture.
Above all, you will be someone the SLT and Trustee Board can trust completely, someone who will see what needs to be done, make sure it happens, and have the courage to speak up when it doesn't.
Flexibility
In order to deliver the stated aims of this post, a degree of flexibility is needed and the post holder may be required to perform work not specifically referred to above. This could include data, administrative and/or project support to other cross-organisational departments. Such duties will fall within the scope of the job within the appropriate pay grade. The job description will therefore be subject to periodic review with the post holder to ensure it accurately reflects the duties that are being performed.
Equal Opportunities
We're an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we're committed to creating an inclusive environment for all employees.
Closing Date: Thursday 1st October 2026
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
Please note that RMC is not a sponsoring organisation. If your visa requires an extension within the next 12 months with the support of employer sponsorship, the RMC Charity is unable to provide assistance with this.


