Supported housing officers jobs

Keychange is a Christian charity with a proud history of supporting people by providing community for over a century. We believe that everyone has dignity and worth, and that people thrive best in communities where they are known, valued and supported. Across our care homes and housing communities, we seek to provide support that goes beyond compliance and is rooted in compassion, excellence and Christian values.

We are now seeking a Housing Operations Manager to play a pivotal role in overseeing our supported housing delivery.

The role

As Housing Operations Manager you will oversee both the ongoing supported housing operations and be tasked to bring improvement and consistency of delivery. We have a vision to grow our women’s housing provision over the next five years and this role will be key in developing an impacting and financially sustainable supported housing model.

The focus of the role includes:

• Building high quality, financially sustainable and well-led housing communities
• Ensuring smooth daily running of Keychange supported housing operations, led by sector compliance
• Managing community managers and building relationships for collaborative impact with internal and external stakeholders
• Building a model of support for housing to increase best practice and consistency
• Creating partnerships with other organisations to enable the delivery of support
• Contributing to a hard-working, open and transparent culture which supports continuous improvement
• Liaising with local authorities and statutory agencies to ensure the appropriate interactions with communities

This is a management role with real impact – both within Keychange and in the lives of people we support.

About you

We are looking for a values-led manager who brings:

• Experience in managing supported housing provisions, with good knowledge of Supported Housing and Ofsted regulations and sector best practice
• Experience of managing people, providing leadership and empowering development to a team delivering housing support
• Proven ability to build positive relationships effectively with internal stakeholders, external partner agencies and local authorities
• Proven ability to manage multiple priorities and find solutions to operational challenges
• Ability to travel up to 40 days per year
• Sympathetic to Keychange’s Christian values, vision and mission

You will be someone who combines operational management with high standards of support, and who leads with integrity, humility and purpose. This is a management role where you can make a lasting and meaningful difference.

The role involves regular travel across our sites in the south of England.

What we offer

• Flexible hybrid working, generally at least one day in London Central Office, with family friendly working arrangements available
• Employee assistance programme (EAP) and life insurance
• Contributory pension scheme, up to 5%, with matched employer’s contribution up to 5%
• Enhanced sick pay for up to four weeks, in accordance with our sickness procedure

Please see the attached job pack for a full job description and person specification, and more information about how to apply.  Please note that we will be interviewing on a rolling basis and reserve the right to close applications early, so we recommend that you apply at your earliest opportunity.

Could you bring your excellent project management and community engagement skills to help rural communities identify housing need and increase the pipeline of rural affordable homes in Buckinghamshire and Milton Keynes?

About us

At the heart of Buckinghamshire’s communities, Community Impact Bucks is a locally rooted charity committed to helping communities and charities thrive. Our impact is made possible by a passionate and committed team who believe in the power of local action and understand the places and people they serve.

We expect all staff to deliver activity within Buckinghamshire’s communities and to bring local knowledge, relationships and contextual understanding to ensure our support is relevant, inclusive and community‑led.

About you

You will bring passion and energy to make a difference to rural communities.  You will enjoy working with people and helping communities to achieve their goals.

An excellent communicator, you will enjoy building partnerships and working with people from a variety of backgrounds, with a strong awareness of diversity and inclusion, and the ability to be diplomatic and take the initiative when needed. 

Your knowledge and experience might involve: 

• Asset-based community development 
• Developing and delivering activities in a community setting
• Lived experience of the challenges Buckinghamshire’s rural communities face
• Experience of working in the field of housing delivery and working with local authority planning and housing teams.

Training and support will be provided so you don’t need to be an expert in everything. You will be part of a supportive staff team within the charity, and you will be part of a national network of Rural Housing Enablers offering peer support and shared learning.

You will benefit from an interest in housing and must be able to work with Parish Councils, Housing Associations and Local Housing & Planning Authorities.

Key responsibilities

• Support, advise and steer communities, and town and parish councillors from their initial interest in providing affordable housing, through scheme inception and pre-development phases to completion, with the aim of increasing the speed of schemes through the pre-development phase.
• Assist communities to identify the nature and extent of affordable local housing need in their community including, where appropriate, through a Housing Needs Survey.
• Assist communities to identify a deliverable site for development of affordable housing and/or secure affordable housing as part of market led schemes.
• Build collaborative partnerships with key partners to provide a clear pathway to a successful planning application and delivery. Partners may include, but are not limited to, local communities, parish councils, housing association staff, officers from the Local Authorities (including in their role as providers of affordable housing) and local developers.
• Provide project management including regular reporting on project progress against workplan and housing pipeline.

Key requirements

• Experience of building and sustaining relationships within and across organisations and sectors, and working collaboratively.
• A highly capable communicator in person and in writing. Able to engage the public, local politicians, and officials on their own terms, whilst remaining independent and trusted.
• Experience delivering research, strategic assessment & planning, data analysis, and evaluation reports.
• Excellent organisational, planning and management skills, with strong attention to detail.
• Agile and proactive in approach to challenges and opportunities.
• Able to work under pressure, multi-task and meet strict deadlines.
• Competent user of databases and the Microsoft suite of software.
• Either Full British driving licence and access to private means of transport or ability to demonstrate how you will meet this requirement.
• Available to work evenings and weekends when necessary (in accordance with our Time Off In Lieu Policy)

Diversity & Inclusion

Community Impact Bucks is committed to challenging inequality and values the diversity of our communities in Buckinghamshire. We recognise that reflecting that diversity will only ever make our organisation better. We work to ensure an inclusive culture where colleagues feel welcomed and supported to succeed and thrive. We encourage applications from people of all backgrounds, particularly those from under-represented communities.  

How to apply

For more information please download the Job Description and Person Specification below, or visit our website at Community Impact Bucks.

Please apply via the CharityJob website with a CV and a cover letter explaining how your skills, experience and interests meet the Job Description and Person Specification by 9am on Tuesday 26th May 2026.

We are committed to finding the right fit for this role. We will be reviewing applications and shortlisting candidates to interview as they are received. We will close this position once the right person is found.

Are you passionate about driving change and supporting projects from conception to completion?

We’re seeking a Project Support Officer to become part of RBL’s skilled and innovative Change and Transformation team.

With a growing number of strategic projects, our Change and Transformation team at RBL is committed to maintaining its successful achievements so we have a Permanent opportunity for a Project Support Officer to join us and be part of this journey.

Together, the Change and Transformation team take great pride in managing a diverse portfolio of projects, playing a pivotal role in supporting the organisation to deliver change-working closely with our Executive team, as well as other senior leaders and colleagues across the charity to provide expertise in project, and change management.

As a key member of the Change and Transformation, you’ll play a central role in supporting Project Managers to manage competing priorities across the Portfolio, coordinating schedules and ensuring timely delivery of outcomes.

The successful candidate will be proactive and highly organised, with excellent communication skills, and experience working in project-based environments.

Some of the key areas of responsibility are as follows:

- Support end-to-end project delivery by maintaining plans, standards, and controls across the project lifecycle
- Assist Senior / Project Managers with tracking project financials, resource allocations and timely identification and reporting of risks, issues and variances
- Coordinate and produce high-quality project documentation and reporting, including status reports and governance packs, ensuring accuracy, timeliness, and alignment
- Support and administer project boards and meetings, including scheduling, preparation of papers, note-taking, action tracking, and maintaining records
- Build and maintain effective working relationships with internal and external stakeholders, coordinating communications, supporting content creation, and acting as a trusted point of contact on project processes, standards, and reporting requirements

You will be expected to travel regularly in the course of your work including regularly to London, Haig House. You will be contracted to your home address, where you will be expected to work when not travelling.

Employee benefits include -

- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Enhanced paid maternity, paternity and adoption leave
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see the Vacancy Information Pack attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

As part of our commitment to inclusion, we offer guaranteed interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.

If you require the job advert or job description in an alternative format, please contact 0808 802 8080.

Job Title:

Front of House, Concierge/Receptionist

Team/Department:

House & Conferencing / Finance & Services

Hours: 

Job Share – 25 Hours per week (0.625 FTE)

Salary Range:

£32,000 - £35,000 FTE per annum

Contract:

Fixed Term to Permanent (12 Months)

Reporting to:

House & Conferencing Manager

Other Key Relationships:

Director of Finance & Services

House Maintenance Manager

HR & Compliance Officer (Health & Safety)

All Tenants and Staff of Mothers Union

Mothers Union 

Mothers’ Union is a women-led, international Christian movement dedicated to ending poverty, violence and social injustice in communities in the UK and around the world. 

Active for 150 years, with over 4 million members in approximately 84 countries, we work with people of all faiths and none, transforming lives, strengthening families and communities, and advocating for meaningful change.

Rooted in kindness, faith and compassionate action, we strive to create a better future where everyone has the opportunity and resources to thrive.

Role Purpose

The Front of House & Security staff play a pivotal role within the Head Office of Mothers Union, called Mary Sumner House, acting as the primary point of contact for all visitors, tenants, and clients. This role is responsible for delivering a professional, secure, and high-quality front-of-house experience while supporting the smooth day-to-day operation of a busy conference and office environment within a Grade II listed building in Westminster.

The postholder will ensure the effective coordination of meeting room bookings, uphold security and health & safety standards, and contribute to maintaining an exceptional environment that reflects the organisation’s values. Working independently and collaboratively, they will support the broader facilities and tenant management and conference operations.

Core Responsibilities

· To provide a professional, welcoming and secure “front of house” service for Mothers’ Union, acting as the first point of contact for all visitors, members, guests, tenants and clients.

· To maintain the security of the building and staff by monitoring access, CCTV and emergency procedures.

· To assist with meeting-room bookings.

· To deliver exceptional customer service and a premium experience for all tenants, clients, guests and VIPs.

· To maintain a safe, secure, welcoming and immaculate environment in line with brand standards and health & safety protocols.

 

Detailed Tasks

Front of House / Reception

1. Welcome visitors, guests, tenants and clients warmly and professionally, ensuring a first-class, personalised and memorable experience for every arrival and departure.
2. Manage VIP arrivals and departures with seamless, attentive and personalised service.
3. Greet and assist professionally; provide information, directions, to desired locations and general support as required.
4. Answer mainline overflow calls, in addition to routed room booking calls and respond to emails courteously, promptly and efficiently, redirecting or handling enquiries appropriately.
5. Deal with any queries or concerns from guests/clients with professionalism and problem-solving skills.
6. Create and maintain positive rapport and excellent professional relationships with guests, clients, tenants and team members.
7. Ensure all internal and external clients feel valued and supported at all times.
8. Receive, and distribute incoming post and deliveries acting as the building’s Post Master to include franking the outgoing MU related post.
9. Maintain general tidiness, cleanliness and a professional standard in all front-of-house areas and customer suites.

Security

1. Sign in all visitors and issue access passes to contractors in accordance with building procedures.
2. Maintain lobby presence and ensure entrance doors are covered at all times.
3. Assist in emergency situations (including fire evacuations, incident isolations and drills) and ensure common areas and fire exits remain clear.
4. Understand and strictly adhere to health & safety policies, security measures, building access control protocols and SOPs.

Conferencing & Meeting Room Support

1. To handle enquiries, take and manage bookings for meeting rooms.
2. In the absence of the Conference Manager, cover bookings, administration and liaison with the facilities team to ensure rooms are set up correctly with refreshments and AV equipment.

General MU Operational Support

1. Contribute to the continuous improvement of front-of-house services and operational processes within Mary Sumner House.

2. Undertake any other duties as may reasonably be required by your Line Manager or Department Director, in line with the scope and responsibilities of the role to support the wider organisation.

Working for Mothers Union

Detailed package, benefits and wellbeing package:

· 5 weeks holiday a year, with additional paid leave when the office closes over the Christmas Break (pro rata for part-time staff) given at the discretion of Mothers’ Union

· 2 days paid volunteering leave (pro rata for part-time staff)

· Employer pension scheme with 7% employer contribution

· Enhanced maternity, paternity and adoption leave and pay

· Employee Assistance Programme including Virtual GP and Coaching

· Life Assurance

· Annual Season Ticket Loan

· Bike purchase salary sacrifice scheme (Cycle2Work)

· Eye care voucher and an allowance towards glasses

Work Location/Hybrid Working Pattern

This role will be based at our Head Office in central London and does not fall under the organisational hybrid working policy due to the nature of the position.

Working pattern is flexible for the right combination of individuals, and will be agreed in conversation with the other candidate due to the nature of the job share.

We are looking to cover the hours of 8am to 6pm, Monday to Friday ideally split into morning and afternoon shifts to allow lunchtime cover, flexibility during busier periods and sustainability to provide appropriate cover for each other during periods of annual leave.

How to Apply

Please use your CV and cover letter as an opportunity to tell us a bit more about who you are as a person. We want to understand how you as an individual are going to be a great fit for this role.

We will be scheduling first round interviews as candidates apply, we will then complete a round of second interviews with a shortlist of candidates once the advertising has closed, with the view to appointing the role as soon as possible after that.

 

Application Deadline – 31st May 2026

Right to Work

Employment right to work checks are mandatory and a legal requirement to work in the UK before you are employed. Mothers’ Union unfortunately, is not in a position to offer sponsorship for visas and all applicants will need to have, and be able to prove, the right to work in the UK on a permanent basis or for at least the duration of the fixed term of 12 months.

DBS Checks

This vacancy is subject to a DBS check if you are successfully selected.

Equal Opportunity

Mothers’ Union is an Equal Opportunity Employer. We celebrate diversity and are committed to create an inclusive environment for all employees.

Diversity & Inclusion

Mother’s Union is committed to ensuring equality of opportunity and that all applicants receive equal consideration for employment. We strongly encourage individuals from all backgrounds to apply for this role.

We are committed to being an inclusive and welcoming place to work to achieve greater results for the community we support. We are committed to providing reasonable adjustments for disabled candidates throughout our recruitment process and during employment.

Safeguarding Policy

Mother’s Union has its safeguarding principles embedded in all services we provide in Britain & Ireland. Mothers’ Union is committed to promoting a safer environment and culture for all involved in our projects, programmes, initiatives and activities. So that this can be achieved, it is essential to understand that this policy applies to everyone working on behalf of Mothers’ Union, namely senior managers, board of trustees, paid staff, volunteers, members, affiliates and contracted consultants.

 

Person Specification

AREAS AND CRITERIA

ESSENTIAL

DESIRABLE

Skills and Experience

Minimum 2 years’ experience in a corporate, administrative or luxury hospitality role

Experience in front of house and reception procedures, within a conferencing environment

General understanding of the charity sector and what motivates the individuals that choose this line of work

Strong IT skills, including high levels of proficiency in all aspects of Microsoft Office, especially Excel 

Experience using and interacting with iVVy (Conferencing Management) and Dynamics 365 (CRM Database)

Impeccable personal presentation; confident, welcoming and professional demeanour

Strong customer-service focus with genuine interest in people; friendly, calm and approachable

Strong communication and interpersonal skills for communicating face-to-face, in writing and by telephone with individuals at all levels

Excellent organisational, and time management skills

Evidence of working in a team and contributing to a diverse and collaborative working environment

Experience of liaising with, negotiating and managing relationships with external organisations, teams, and individuals

Personality Characteristics

ESSENTIAL

DESIRABLE

· To have a genuine commitment to the values and ethos of the Mothers Union as a Christian faith-based movement

A great team player with a pro-active, confident, and positive approach and the ability to contribute to a culture of collaborative working

The ability to work with good humour, tact, and diplomacy and to maintain confidentiality

· Positive attitude

· Ability to meet deadlines, and to work under pressure when required

Attention to detail and accuracy

Proactive and able to work well independently as well as part of a team

Passionate about achieving excellence through continual learning

Help people remember, celebrate and give in meaningful ways

At Trinity Hospice, we believe in providing compassionate care not only for patients, but also for the families and loved ones around them. For more than 40 years, we’ve supported communities across Blackpool, Fylde and Wyre, offering care, comfort and guidance at some of life’s most difficult times.

We are looking for a thoughtful and dedicated In Memory Officer to join our Fundraising and Communications Team. This is a deeply meaningful role, offering the opportunity to shape how we support people to remember and celebrate those who matter most to them, while helping to generate vital income for our hospice services.

In this role, you will lead the delivery and development of our in-memory fundraising programme, creating compassionate and engaging ways for supporters to honour loved ones. You will take ownership of key initiatives such as Light up a Life and Memory Meadow, while also exploring new opportunities for people to connect, remember and give. Alongside this, you will play a central role in shaping our bereavement communications, ensuring supporters receive thoughtful, timely and sensitive engagement throughout their journey. 

This position brings together creativity, organisation and empathy. You will be confident managing multiple projects, using data and insight to inform your work, and delivering high-quality communications across a range of channels. Just as importantly, you will have the emotional intelligence and judgement needed to work in sensitive situations, ensuring every interaction reflects the care and compassion at the heart of Trinity Hospice.

Collaboration is key to success in this role. You will work closely with colleagues across fundraising, communications and clinical teams, as well as building relationships within the local community, including funeral directors and supporters. Together, you will help create a seamless and supportive experience for bereaved families while growing a sustainable and impactful in memory giving programme.

Joining Trinity Hospice means becoming part of a team where your work has real impact. We are committed to helping our people develop and thrive, offering opportunities for learning and a range of wellbeing and staff benefits.

This is more than a fundraising role, it is an opportunity to make a lasting difference. Through your work, you will help people remember loved ones in meaningful ways, while ensuring we can continue to provide compassionate care to those who need us most.

The Marketing Officer/Senior Marketing Officer (Retention) at CBM UK is an important role in making our life-changing work possible. Advertised at Officer or Senior Officer level (subject to experience), the role delivers direct and digital fundraising appeals to existing individual supporters, high value donors, and churches to drive donations and grow awareness, through creative and impactful fundraising communications.

Key responsibilities:

The position holder is responsible for developing fundraising campaigns for individual supporter audiences; supporting the development of the annual public fundraising plan; building supporter journeys and testing new channels and messages.

Working closely with the Head of Marketing and across the Fundraising & Communications team, the Marketing Officer/Senior Marketing Officer (Retention) is responsible for planning and delivering a significant marketing programme, carrying out fundraising campaigns to existing supporters across multiple channels, including direct mail, email, and telephone.

Cultivation appeals (60%)

a. Deliver regular and inspiring off-line direct marketing campaigns to existing supporters on time and within budget. The role holder will plan, co-ordinate and prepare fundraising appeals. This involves creating briefs, working alongside freelance copywriters and designers, and managing print and fulfilment suppliers.

1. Lead on the delivery of online appeals and updates, including the planning and coordination of mass supporter emails.
2. Optimise the performance (traffic and income) of website fundraising pages, including appeal landing pages and donation platforms. Ensuring pages on the CBM website are engaging to existing and new audiences and utilising Search Engine Optimisation tools.
3. Lead on the planning and implementation of feeding back to existing supporters on our work as part of their donor journey, through leading on CBM UK’s supporter newsletters, e-news and prayer diaries.
4. Prepare internal marketing materials for CBM UK colleagues and provide briefings for supporter facing teams ahead of each campaign.
5. Develop excellent working relationships with existing and new agencies and suppliers, including marketing agencies, writers, designers, print suppliers and mailing houses. Source new agencies and suppliers as appropriate.

High donor fundraising (20%)

1. Lead on CBM’s high donor fundraising programme, through planning and managing regular communications and fundraising asks to this segment of supporters, working towards achieving annual income growth targets.
2. Work alongside the Supporter Relations team to develop and carry out a donor journey for high donors, including personalised communications through phone, email and post.

New product testing (10%)

1. Proactively test and develop new fundraising ideas, channels and messages to engage with and raise funds from new and existing audiences.
2. Maintain awareness and anticipation of charity sector trends relating to direct marketing and keep abreast of competitor activities to enable CBM to respond and adapt quickly where appropriate.

Planning and reporting (10%)

1. Analysis and reporting of appeals and projects, providing learnings that will enable informed decision making around future activities.
2. Develop a good knowledge of the CRM system (Salesforce) and ensure appropriate recording and reporting of direct marketing activity.

Other

1. Ensure the consistent implementation of CBMs brand, key messages and style guide in fundraising activities.
2. Awareness of, and compliance across direct marketing, of Fundraising Regulator and Data Protection legal requirements (GDPR and PECR).
3. Work with other teams, including the CBM Global Federation, to maximise collaboration opportunities and integrated working.
4.  Help develop a culture of enthusiasm, continual improvement and success which reflects the ambitions of CBM UK.
5. Occasional out of normal office working hours. Occasional travel in the UK and possibility of travel internationally.

Please download the recruitment pack for full details.

As Service Manager, you will lead Visiting Housing Support services in South West Edinburgh. 

You’ll lead a team of eight staff and support people who are homeless, at risk of homelessness or in unsuitable accommodation. The support will focus on empowering people to sustain their tenancies and live well in stable housing. 

You’ll be managed by the Head of Services and work within a peer group of 7 other managers across the organisation. This service is delivered in partnership with Right There and you’ll work with colleagues across the partnership, sharing a responsibility to develop and embed our partnership approach. 

Overview 

This service is commissioned by City of Edinburgh Council and is in year 2 of a 10 year contract. Your team will support 300-400 people each year through phone support, direct meetings in people’s homes, running drop in sessions and visiting shared houses and other temporary accommodation. Your team will help people understand how to bid for housing; help them access benefits; signpost services to help them with additional concerns including mental health support; and, when the time comes, your team will support them to set up their tenancy in a sustainable way. 

Responsibilities 

Your responsibilities are in four parts: 

• Leading a team 
• Delivering the service 
• Partnership working 
• Upholding the values and culture

Leading a team 

You will lead and line manage a team of eight practitioners and administrative support creating a high-performing, values-led culture where staff feel motivated, supported, and clear in their roles.

• You will take a lead role in the recruitment, onboarding and induction of new staff, ensuring they are equipped and confident from the outset.
• You will provide constructive feedback in real time as well as supporting staff through performance conversations, annual appraisals, and coaching. And, you’ll build a resilient team that can manage complexity, deliver high-quality support, and respond appropriately to safeguarding and risk. 
• You will recommend and organise training for your team and for individuals. 
• You will be a conduit for organisational wide information, ensuing staff feel supported and understand the bigger picture
• Hold registration / You will maintain required professional registration in line with SSSC requirements.
• You will participate in the on-call rota, responding to incidents and providing out-of-hours guidance and decision-making 

Delivering the service 

You are responsible for all aspects of service delivery, from referral to sign off and everything in between. 

• You will generate referrals and oversee the referrals we receive, ensuring they are appropriate for our service and allocated on the basis of need and capacity. Through regular case reviews and audits, you will ensure practice is trauma informed and focused on outcomes. 
• You will lead on compliance and reporting, using internal and external systems to track performance and report on contractual requirements. You will use our case management system In-Form to ensure accurate, up-to-date recording that clearly evidences support, progress, and outcomes.
• You will manage a budget for expenses, training and project costs.
• You will ensure compliance with Care Inspectorate and SSSC standards, maintaining strong casework quality, accurate recording, and effective reporting across the service. 
• You will be the lead on safeguarding and managing risk, supporting staff to manage complex situations safely, with appropriate escalation and shared responsibility. 
• You will use data and learning to strengthen performance, drive improvements, and embed a consistent, high-quality approach across the service. 
• You will identify funding opportunities and support the development of funding applications 

Partnership working 

Partnership working is key to the success of this role and this service. You’ll play a key role in developing partnerships and continuously improving the service—working closely service providers in the local area, the local authority and other stakeholder to strengthen collaboration, identify opportunities to provide support, and drive better outcomes for the people facing homelessness. 

The key partnership however, is the relationship with Right There.

Four Square work with Right There to deliver visiting housing support in the West of the city. Right There are the lead partner and provide the service in the North West, while Four Square operate in the South West. We share some resources and benefit from the support and guidance of a Locality manager based in Right There. This is year two of a ten-year partnership and you will work with colleagues in Four Square and Right There to enhance the partnership and reap the benefits of cross organisation working. 

Three of your team are employed by Right There and you’ll work to ensure seamless management of these staff. You’ll also lead and participate in joint training as well as reporting performance into the partnership. 
 

Upholding our values and culture 

Our values are the essence of what we do. As well as delivering a service, as a leader, you are expected to use our values to elevate the service you manage. This means that you demonstrate ambition, empowerment, integrity and respect in all that you do. And, that you use these values to ensure the service is innovating, responsive and truly has an impact on people experiencing homelessness.

Alongside our values, Four Square promotes a culture based on trust, leadership and curiosity. It’s important that, as a leader, you role model these behaviours, including: 

• Trust – starting from the belief that everyone has good intentions 
• Leadership – supporting everyone to lead by what they say and do 
• Curiosity – encouraging everyone to be interested in what we do and why 

Shared accountabilities 

Alongside other managers, you will: 

• Ensure compliance with legislation and standards
• Contribute to organisational performance and reporting
• Support organisational learning and improvement
• Be visible, accessible, and engaged across services 

Person Specification  

Skills, Values and Attributes 

• Ambitious for people experiencing homelessness; empowers better futures
• Values-led leader who motivates, challenges and supports staff
• Confident managing complexity, risk and safeguarding
• Committed to high standards, quality and continuous improvement
• Acts with integrity and respect
• Builds strong relationships with people, staff and partners
• Clear communicator who gives direction and holds accountability
• Organised and able to prioritise competing demands
• Confident decision-maker in complex, high-risk and multi-agency contexts
• Strong coordination skills across systems, deadlines and priorities
• Understanding of homelessness

Qualifications and Experience 

• SVQ Level 4 (or working towards), or SVQ Level 3 meeting SSSC requirements
• Membership of the Protection of Vulnerable Groups (PVG) scheme.
• Relevant qualification in Housing, Social Care or related field (desirable)
• Experience managing or supervising staff, including performance conversations
• Experience supporting people with homelessness or complex needs
• Strong knowledge of risk, safeguarding and trauma-informed practice
• Confident using case management/reporting systems (e.g. In-Form, ECCO)
• Experience of multi-agency and partnership working
• Experience overseeing complex casework
• Experience in service development and inspection readiness

On-Call Requirements 

• Will participate in an on-call rota covering one week in four and annual leave cover when required, including evenings, weekends and occasional overnight cover
• Able to respond to incidents, provide guidance and make decisions in a timely manner while on-call
• Flexible and responsive to the needs of the service

The person will: 

• Attend and participate in Monthly reflective practice groups.
• Attend, prepare for Quality Assurance Meeting
• Attend Quarterly Care Inspectorate service self-Assessment Meetings 
• Facilitate Monthly meetings with staff teams, recording meeting minutes and uploading documentation. 

Download the job pack to find out more about the role.

Key Dates:

• Closing date: 15.05.2026 
• Shortlisting complete: 20.05.2026 
• Interview invites issued:21.05.2026 
• Interview dates: Tuesday 26.05.26 and Wednesday 27.05.26 

Internal Job Title: Sanctuary Support Coordinator

Hours: 35 hours per week (full time). 

Location: Home-based focussed around Cardiff and Newport, with regular travel across Wales and occasional travel to England. 

Contract: Currently funded until December 2028. 

Salary: £36,191. 

About us 

Housing Justice unites diverse communities to build personal connections, help people out of homelessness, and create justice in the housing system. Our vision is of a community where everyone has a safe and stable home, and a feeling they belong. 

Our Seeking Sanctuary project is a Wales-based initiative delivering innovative housing solutions and community-led support for people seeking sanctuary. We combine community hosting, tenancy-based housing, and advocacy to help build a Nation of Sanctuary. 

About the role 

Reporting directly to the Sanctuary Manager, you will be responsible for the day-to-day delivery of our accommodation pathways, ensuring the best possible outcomes for destitute migrants and newly granted refugees. 

This is a dynamic, frontline casework role that spans three core areas of our housing provision: 

• The Hosting Project: Supporting people seeking sanctuary who have no recourse to public funds by giving them a welcoming, safe place to stay in the home of one of our volunteer hosts. 

• Refugee Lodgings: Helping to provide a safe and supported housing option for newly granted refugees at risk of homelessness by matching them with people who have a spare room. 

• Transitional Housing: Providing vital tenancy sustainment support for newly granted refugees transitioning into our shared accommodation properties. 

About you 

We are seeking a dedicated, highly organised, and empathetic professional with proven experience working directly with people experiencing homelessness, particularly asylum seekers and forced migrants. 

You will have a strong working knowledge of the housing system, the UK welfare system (including Universal Credit and Housing Benefit), and how to support people to access their entitlements. Because this role requires managing complex casework and navigating cultural nuances, you must possess strong interpersonal skills, particularly when working with vulnerable people or those with English as a second language. 

If you are a creative problem-solver who is passionate about empowering refugees and building sustainable housing pathways, we want to hear from you. 

Benefits 

• 29 days annual leave, 3 of which are fixed between Christmas and New Year. 

• This is in addition to bank holidays and pro-rata if part time. 

• After 3 years of service, you are entitled to one additional day of holiday for each additional year of service, up to a maximum of 5 additional days, pro-rata if part time. 

• We offer flexible working. Not all posts can be made flexible, but where possible we operate core hours of 10am - 3pm, with employees able to flex their working day around these. 

• Any flexibility is at the discretion of the line manager and relevant senior manager. 

• As this role is offered as Home Working, we will provide some financial support to get you set up with appropriate equipment. 

• We offer an employee assistance programme through Spectrum Life, which can be used by you and your family for a range of advice and support. 

• We offer a cycle-to-work scheme. 

How to apply 

If this sounds like the opportunity for you, please read the attached job description and fill out the application form, describing your capabilities for each of the numbered points in the person specification. 

Interviews will provisionally be held on Thursday 11 June

We are seeking a dynamic Head of Housing Support to lead our national Housing Support Services, ensuring clients receive exceptional, trauma‑informed care in safe, compliant and high‑quality homes. This is a pivotal role that influences service delivery, operational performance, and the long‑term vision for Life’s housing provision.

As Head of Housing Support, you will:

Lead & Inspire

• Provide strategic leadership for Housing Support Services across the UK.
• Manage and motivate Support Services Managers and Tenancy Sustainment Officers to deliver outstanding client‑focused support.
• Embed a culture of collaboration, high performance and trauma‑informed practice.

Drive Operational Excellence

• Oversee the implementation of the Housing Strategy, ensuring the safety, compliance and quality of all homes.
• Work closely with the Estates Team to maintain high housing standards and meet regulatory obligations.
• Oversee tenancy management, rent setting, arrears management and income recovery.

Shape the Future

• Influence policy, develop best‑practice procedures and contribute to organisational strategy.
• Build strong partnerships with local authorities, housing developers and external stakeholders.
• Represent Life at networking events and act as an ambassador for the charity.

Lead with Purpose

• Champion safeguarding, ensuring training, oversight and adherence to all safeguarding policies.
• Produce reports and KPIs for the Board, Senior Leadership Team and Operational Leadership Team.
• Support the financial sustainability of the Housing department, including budget management and cost‑saving initiatives.

About You

We’re looking for someone who is:

• A values‑driven leader committed to Life’s mission and vision.
• Experienced at senior management level within supported housing (multi‑million‑pound scale desirable).
• Skilled at leading high‑performing teams and developing individuals.
• A confident communicator with excellent relationship‑building and presentation skills.
• Knowledgeable in tenancy support, housing compliance, safeguarding and quality service delivery.
• Highly organised, strategic, creative and able to work under pressure.
• Passionate about trauma‑informed practice and delivering outstanding client outcomes.

Relevant housing or management qualifications (such as CIH Level 4) are desirable but not essential with strong experience.

About Life:

Life is a national pregnancy support charity that helps over 60,000 people a year. Through our services, we help people – whoever they are – to meet pregnancy or pregnancy loss with courage and dignity so they can flourish.

Our services include

• Supported housing and community support
• Counselling and skilled listening
• Free pregnancy tests and baby supplies

Our values

All our work is underpinned by the following universal human values:

• Humanity – All people are special and equal
• Solidarity – We’re with you and for you
• Community – We’re better together
• Charity – Doing good for one another
• Common good – Building a better world

Information about the role:

For further information, please see the attached job description.

Please note, driving licence and own vehicle are required.

Salary: £45,655 per annum

Hours: 35 hours per week, 5 days per week

Location: Home Based with Extensive Travel across Midlands and South East

Benefits

At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our:

• Generous holiday allowance, starting at 25 days per year, plus 8 Bank Holidays (pro rata for part time hours)
• Birthday Leave (applicable after 1 years service)
• Extra annual leave for long term service
• Company Pension Scheme
• Signed member of the Menopause Workplace Pledge

Safeguarding and Equality

Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct.

We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds.

All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including an enhanced Disclosure and Barring Service check (DBS) which is paid for by the Charity.

We are looking for 2 motivated & empathetic individuals to join the team at Victim Support based at Compass House, Ashford as Initial Support Agents (known internally as Triage & Early Intervention Officers). These positions are offered on a permanent basis.

Are you looking for a new challenge that will be rewarding and make a real difference to people's lives? Do you enjoy talking to people, providing empathy & support, and helping to find solutions to problems?

If this sound like you, then we'd love to hear from you...

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the role:

You will be talking to people on the telephone from a variety of different backgrounds, all with different experiences. No two days are the same & you will need to use your communication skills and resilient nature to help those dealing with trauma and the effects of crime, who may have gone through a life-changing experience. Previous experience is not required as you will receive robust training prior to working directly with clients. You will also receive ongoing support to ensure that you can provide victims with quick responses to meet their needs and help them cope and recover.

These roles are based in our Victim Care Unit in Ashford. You will be working shifts Monday to Friday between 8am and 4pm or 12pm and 8pm. Shifts are designated on a rota basis and scheduled well in advance so you can plan ahead. You will be working within a supportive team that is part of a large independent charity which offers the opportunity to develop skills to enhance your ongoing personal development.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Do you have experience in supporting vulnerable adults and empowering them to move forward with their journey?

Walking With the Wounded (WWTW) supports those who have served in the British Armed Forces and their families, specialising in developing pathways to independence.

We currently have an exciting opportunity for a Veterans Liaison and Officer (VLSO) to join a team providing support to ex-armed forces personnel.  You will be home-based, with a caseload spread across Hertfordshire and occasionally adjoining counties.

We are looking for a dedicated individual who will empower ex-service personnel to regain their independence after a period of Mental Health (MH) Crisis, supporting them to thrive and contribute to our communities.  This role will join a team of existing VLSOs across the  East of England as part of a wider collaborative team within NHS England’s Op Courage - the Veterans’ Mental Health and Wellbeing service, and will work with other service charities and local support services. You will be home based with daily travel around your local region to support your clients and build relationships in the community, whilst working as part of the wider regional WWTW and NHS clinical teams.

We are looking for a highly motivated self-starter with prior experience of working with vulnerable adults; an individual who can work independently to set priorities that accurately reflect the client’s needs.  Your role will be to work with clients in the community (or their homes), facilitating intense support and analysing individual needs to create a support plan that will break down barriers to a successful stabilisation, whilst navigating their mental health pathway.

In return, we will provide you with the opportunity to demonstrate and develop your skills and career as a Veterans Liaison and Support Officer in a supportive, inclusive environment. In this role, no two days are the same and every day will bring new challenges. Internal training will be provided, and we encourage our staff to develop their own personal and professional skills. 

For an informal discussion please contact Anne Germany 07935-065716.

You will work closely with Parish Councils, local communities, landowners, housing providers and Dorset Council to help rural communities explore and progress solutions to local housing need.

This is a community‑facing, relationship‑based role that combines engagement, analysis and practical problem‑solving. You will manage your own caseload and play a key part in building trust, navigating sensitive issues, and helping partners move ideas towards delivery.

Key responsibilities include:

• Promoting the Rural Housing Enabling service across Dorset
• Supporting communities to understand evidence of local housing need
• Identifying and helping to progress potential affordable housing sites
• Supporting early stages of scheme development through to handover

You will not be expected to come with detailed technical knowledge of rural housing policy. Training, mentoring and technical support will be provided, including support from national and local Rural Housing Enabling networks.

The British Medical Ultrasound Society (BMUS) is a leading UK charity advancing best practice in medical ultrasound through education, guidelines and research. With 1,700 members—mainly NHS professionals—we deliver high-quality training, a flagship annual conference for 600+ delegates, and trusted publications that support clinicians and inform the public..

The society is looking to recruit a Financial Officer due to the impending retirement of the current postholder.  It is anticipated that the successful candidate will commence employment in July 2026.

 Purpose of the role:

• Provide sound financial advice to the Board of Trustees (Council), BMUS Officers, COO (Chief Operating Officer) and others.
• Provide a high-quality and effective financial management service to the charity.
• Prepare, develop and analyse management accounting information to ensure compliance with all relevant financial, statutory and regulatory matters.

 Main Duties

• To oversee and support the society’s financial management systems and processes, ensuring they meet required financial management and reporting standards.
• Submissions to statutory bodies and regulators.
• Submission of monthly PAYE and quarterly VAT to HMRC.
• To prepare the society’s annual budget.
• To prepare regular management accounts and supporting reports, including forecasts for  Council, Officers and COO.
• To process all invoices/payments.
• To record all income and expenditure.
• To oversee banking arrangements.
• To prepare end-of-year reports, arrange the independent examination and the society’s Annual Report for the Annual General Meeting.
• Support CASE (Consortium of Accreditation of Sonographic Education).
  • Manage the financial management systems for the consortium.
  • Preparation of the consortium’s annual budget.
  • Payment of invoices.
  • To record all income and expenditure.
  • Prepare the end of financial year report.

The above is an outline of the typical functions of the role and is not exhaustive. To see further details, please read both the Job Description and Person Specification.

Closing Date: 11th May, interview Scheduled for 29th May

You will provide appropriate emotional and practical 1-to-1 support to (those who identify as) women and non-binary people involved in sex work and those who are sexually exploited, who often experience stigma and face barriers to accessing services. This role will specifically focus on those who are experiencing DV, support will include addressing housing needs. You will be enabling people to access support and navigate services, You will be working in partnership with other agencies and making appropriate referrals for people to access other services to support their wider needs. You will contribute to wider team responsibilities including outreach, drop in and duty.