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About Starlight

Starlight is the national charity for children's play in healthcare.

We believe that healthcare should be a more humane and child-centred experience for every child. We work across the UK to champion the importance of play during treatment, care and recovery, supporting children, parents and carers, and healthcare professionals.

Play is integral to children's wellbeing. It can help children experience greater agency, autonomy and control during healthcare, express thoughts and feelings, build resilience and make healthcare settings feel more welcoming and safe. But play is still too often overlooked or treated as an optional extra within children's healthcare.

Our ambition is to end preventable trauma in children's healthcare.

Our new strategy is taking Starlight into an important next phase. We want to build on the expertise, evidence, influence, partnerships and brand positioning we have developed over recent years and use them to create greater impact for children and families.

That means becoming a stronger voice for change: increasing understanding of children's experiences of healthcare, influencing the systems and people who shape children's healthcare, strengthening our relationships with supporters and partners, and communicating with greater clarity, consistency and impact.

Our brand and communications have an increasingly important and broad role to play. We need to tell powerful stories, challenge assumptions, engage people emotionally and intellectually, and make it clear why children's healthcare needs to change.

This is an exciting time to join Starlight and help shape how our purpose, personality and ambition are experienced by the people who matter most.

Our Strategy and the Creative Designer

Our ambition is to influence how children's healthcare is understood and experienced.

To do that successfully, we need communications and creative work that is distinctive, compelling and purposeful. We need to communicate with different audiences in ways that help them feel, understand and ultimately do something differently. As our Creative Designer, you will play an important role in making that happen.

Working as part of the Influence, Insight & Communications team and reporting to the Communications & Brand Manager, you will develop ideas and produce high-quality work across campaigns, fundraising, influencing, digital communications, events and organisational communications.

You will also help to evolve how Starlight looks, feels and expresses itself, ensuring that our creative work is distinctive, consistent and recognisably Starlight.

You will work closely with our Digital Content Creator, who leads the production of channel-native video and social content. You will contribute visual concepts, campaign identities, graphics, storyboards and brand treatments to help this content feel coherent, distinctive and recognisably Starlight.

You will help Starlight make effective use of new creative technologies, including AI, where they can improve efficiency, enable experimentation or extend our creative capability. We want to use technology to help us work smarter and create more, without compromising creative judgement, authenticity or quality.

You will work with colleagues across Starlight and, where appropriate, with external creative specialists to ensure our communications are engaging, accessible, authentic and effective.

We have a new and exciting opportunity within Victim Support to provide Domestic Abuse case management interventions across Cumbria. We are recruiting a Case Manager to cover the Westmorland & Furness area as part of the Drive Project .

Drive is an innovative national project that aims to improve the lives and safety of victims and children, by holding high-risk perpetrators to account. The project combines case management of perpetrators with a co-ordinated multi-agency response.

The Drive Partnership, formed by Respect, SafeLives and Social Finance, is working to transform the national response to perpetrators of domestic abuse. They work to end domestic abuse and protect victims by disrupting, challenging, and changing the behaviour of those who are causing harm. Together they have developed the Drive Project to address a gap in work with high-harm, high-risk perpetrators of domestic abuse. They also work to advocate for systems and policy change- to develop sustainable, national systems that respond more effectively to all perpetrators of domestic abuse.

What we offer

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans
• Ongoing training & support with opportunities for career development & progression

About the role

This role is based at Kendal Police Station, West Morland & Furness, Cumbria, and involves regular travel. Due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.

As a Case Manager, you will strive to make contact and work on a one-to-one basis with perpetrators to pro-actively secure engagement, influence attitudinal and behavioural change and link to complementary services. To do this, you will work alongside existing agencies to design a co-ordinated, intervention plan, addressing identified needs and risks, and promoting understanding of the impact of abusive behaviours.

You will work closely with the IDVA's (integrated partner support) to review risk, develop safety plans, and improve outcomes for all parties involved. You will support individuals to make meaningful changes and contribute to improved quality of life and safer outcomes-helping offenders move away from the criminal justice system.

You will be passionate and committed to working within a multi-disciplinary team and will have a demonstrable track record of working with complex need service users. This may be within the field of domestic abuse, and/or mental health, substance misuse and offending.

We are seeking experienced professionals from domestic abuse, offender rehabilitation, or mental health backgrounds who bring strong case management expertise and a passion for behaviour change. This role involves delivering one-to-one psychosocial interventions with high-risk perpetrators of domestic abuse, aiming to reduce long-term risk to current and future victims/survivors, and children.

This post will be subject to an Enhanced DBS Disclosure.

About Us

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Context

This is an opportunity to play a pivotal role in a pioneering programme that could reshape how kinship families are supported across England.

Kinship is undertaking a pilot Randomised Controlled Trial (RCT) of Kinship Connected, a Kinship Navigator programme designed to provide intensive, specialist support to kinship carers and help them navigate complex systems.

This is a multi-partner programme involving funders, independent evaluators, participating local authorities, internal delivery teams and kinship carers with lived experience.

Kinship Navigators are at the heart of delivery. You will work directly with kinship carers in the community and in their homes, providing intensive 1-to-1 support and facilitating local support groups, while working closely with local authority partners and other services.

Because the programme forms part of a pilot RCT, maintaining high-quality case records and accurate data collection is critical. Your work will contribute directly to the evidence base about what works for kinship families.

Each Navigator will support around 40 kinship carers over the delivery year, holding a caseload of approximately 20 families at any one time.

You will be part of a wider delivery team including the Programmes Manager, Mobilisation and Delivery Project Manager, research colleagues and other Kinship teams, working together to ensure the programme is delivered ethically, consistently and to a high standard

About the role:

The Kinship Navigator provides intensive, time-limited support to kinship carers through the Kinship Connected programme, a structured six-month intervention designed to help kinship families stabilise placements and access the support they need.

Working directly with kinship carers, you will build trusting relationships while completing structured assessments, goal setting and reviews to help families strengthen support networks and navigate services such as children’s social care, education, health and community support.

This is a community-facing role, working directly with kinship carers in homes, community spaces and through co-location with local authority teams and partner organisations.

The role requires a combination of high-quality relational practice and disciplined case recording. As part of the pilot RCT, accurate documentation of activity, progress and outcomes is essential to ensure the programme can be evaluated and improved.

You will work closely with the Programmes Manager, delivery team, researchers and local authority partners to ensure the programme is delivered consistently, ethically and to a high standard, with a strong commitment to equity, diversity and inclusion in supporting kinship families from all backgrounds.

The key deadlines and information:
We have really short timescales for this role as this role is part of a research project. If you are interested, please read the information below and make sure you can be available for all the dates highlighted.

• Closing date: 9am on Wednesday 30th September 2026
• Interview date (in London and in person): Week Commencing 28th September 2026

Starting in post

If you are successful at recruitment, we will need you to be available to start in role asap; ideal candidates will have less than one month's notice period. This will mean all references, contracts and DBS checks are completed quickly. If you do apply for the role, we will ask for some of these details up front.

Key responsibilities include:

• Providing emotional and practical support to kinship carers.
• Advocating for kinship carers in meetings with professionals where appropriate.

• Establishing and facilitating a monthly support group for kinship carers in your area.

• Mapping local services and building relationships with organisations that can provide specialist support, training or activities for kinship families.

• Liaising with schools, local authorities and other professionals to coordinate support.

• Supporting kinship carers with challenges relating to the child(ren) in their kinship care.

• Signposting to relevant services, support organisations and Kinship training opportunities.

• Coordinating celebration and family events (including in Kinship Care Week).

• Supporting applications for grants for essential items or family breaks.

• Collaborate with the programme delivery team, researchers and evaluation partners, contributing insights and learning from practice to support programme improvement and evidence generation.
• Work closely with colleagues across Kinship, including Advice, Peer Support, Training, Communications and the Kinship Connected core team, to ensure joined-up support for kinship carers.
• Recognise, report, record, respond and refer safeguarding risks via our safeguarding process with the support for the safeguarding team.
• Follow and understand the organisational safeguarding policies.

• Maintain accurate, timely records of all activity, assessments, support plans, contacts and outcomes on Kinship’s CRM system (Salesforce) in line with organisational policy and programme protocols.

• Complete kinship carer needs assessments, SMART goal setting, reviews and outcome recording in accordance with the Kinship Navigator model and trial requirements.

• Follow all operational and data collection requirements of the pilot feasibility RCT, ensuring activity and outcomes are recorded consistently to support independent evaluation.

• Fully contribute to monitoring, reporting, quality assurance and learning processes, including collecting feedback and case studies that demonstrate impact.

Essential requirements include:

• Experience delivering direct support to vulnerable families or carers, including completing needs assessments and developing support plans.

• Experience providing structured one-to-one support, casework or family support over a defined period.

• Experience working directly in community settings or alongside local authority or partner organisations.

• Experience facilitating peer or support groups in community or online settings.

• Experience working with statutory, voluntary and community services, including liaising with professionals around the family.

• Experience recognising and responding appropriately to safeguarding concerns.

• Understanding of the challenges facing kinship carers and the children they care for, or the ability to develop this knowledge quickly.

• Understanding of trauma-informed and strengths-based approaches when working with families.

• Awareness of how children’s social care, education, health or welfare systems affect families.

• Strong interpersonal and communication skills, with the ability to build trusting relationships with kinship carers and professionals.

• Ability to manage a caseload, prioritise work effectively and maintain clear professional boundaries.

• Excellent ability to maintain accurate case records and data using a CRM or case management system (e.g. Salesforce).

• Strong organisational and IT skills, including the ability to use digital systems for case management, communication and reporting.

• Ability to work independently while contributing positively to a collaborative delivery team.

What we offer you:

• Flexible working - we understand how important it is to balance family and work life.
• 30 days annual leave, plus bank holidays (1 April to 31 March) pro rata (3 to be taken at Christmas shutdown)
• Employee Assistance Programme (24/7 confidential advice line and counselling)
• Charity Worker Discounts.

How to apply:

Please apply for the role of Kinship Navigator (Newham) by sending a CV and answering the 5 questions below via Charity Job. The deadline is 9am on Wednesday 30th September 2026. Any applications arriving after the closing date will not be considered for shortlisting unless there are exceptional reasons. Please ensure you have read the application timelines.

1. Why do you want to work for Kinship as a Kinship Navigator, and how does this role align with your values and experience? 
2. Describe a time you supported a family or carer facing complex challenges. How did you assess their needs and decide what support was most important? Guidance for candidates: Please describe a real example from your work. Tell us what you did personally, the actions you took and what happened as a result.
3. Tell us about a situation where you had to work with professionals from different organisations (for example schools, social workers or community services) to support a family. Guidance: Explain how you built relationships, managed differences of opinion and ensured the family received appropriate support. 
4. Give an example of a time you had concerns about the safety or wellbeing of a child or their family member. What steps did you take and how did you decide what to do? Guidance: Describe your role in recognising and responding to the concern and any safeguarding processes you followed.
5. Tell us about how you have managed a caseload or multiple families at once. How did you keep accurate records and make sure important information was documented? Guidance: Please describe the systems or processes you used and why accurate recording was important.

Kinship is committed to championing equality, diversity and inclusion.  We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams.  We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work.   We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us. 

Lead transformation that changes lives. 

Are you a strategic thinker who can bring people together to turn complex challenges into practical change? 

Do you have the experience and influence to turn ambitious ideas into practical, sustainable transformation?  

If so, this could be the opportunity for you. 

At Together Trust, everything we do is about creating opportunities for the people we support to thrive. As we deliver our ambitiousfive-year strategy, we are looking for a talented Service Transformation & Innovation Lead to help turn our vision into reality. 

This is a great opportunity for someone who enjoys strategic thinking, collaborative change and working across an organisation to connect services, people and ideas in ways that make a real difference. 

You will work closely with senior leaders and colleagues across the Together Trust to translate strategy into action, align priorities and support transformation, innovation and partnership work. 

Salary: £49,943 | Full Time | Permanent  

Hybrid Working – Cheadle / home-based with travel across the Northwest (predominantly Manchester and Stockport area) 

Interview Date: 23rd October 2026

About the role 

As our Service Transformation & Innovation Lead, reporting directly to the Service Director, you will act as a key connector across services, strategic programmes and organisational priorities helping teams build momentum and embed meaningful, lasting change. 

What you will be doing 

• Shaping and leading improvement activity that helps deliver Together Trust’s five-year strategy and strengthens the way services work for the people we support 
• Turning strategic ambitions into practical delivery plans that help colleagues move forward with clarity, confidence and shared purpose. 
• Identifying opportunities to align projects, initiatives and change activity across services 
• Supporting senior leaders to manage priorities, dependencies and organisational capacity 
• Championing innovation, continuous improvement and the sharing of best practice 
• Moving new ideas, sustainability priorities and emerging partnerships from early thinking into practical change that services can adopt and sustain 
• Facilitating cross-service collaboration to strengthen outcomes and reduce duplication 
• Providing insightful reporting, governance support and delivery assurance. 
• Working in line with Trust safeguarding policy and practice

 About you 

You are someone who builds positive working relationships and enjoys bringing people together to solve complex challenges. You balance strategic ambition with operational realities and turn ideas into practical, sustainable solutions. 

We would particularly welcome applications from candidates who can show experience, understanding or transferable skills in the following areas: 

• Strategic delivery, transformation or service improvement across multiple teams or services 
• Stakeholder engagement, influencing and building alignment without direct authority 
• Turning organisational priorities into actionable plans and measurable outcomes 
• Identifying connections, dependencies, risks and opportunities across complex programmes of work 
• Facilitation and collaboration that help teams achieve shared objectives 
• Using evidence and data to support planning, decision-making and evaluation 
• Planning, organisation and communication 
• Relevant professional experience, learning or qualifications that support you to succeed in the role (including degree-level education or equivalent relevant experience)  

It would be great if you also have: 

• Project Management qualifications such as PRINCE2, APM or AgilePM 
• Change Management qualifications such as Prosci or APMG 
• Experience within social care, education, health, charity or other regulated service environments 
• Knowledge of programme management, portfolio delivery and benefits realisation approaches 
• Experience supporting innovation, sustainability or partnership development  

Why join Together Trust? 

At Together Trust, you’ll be part of a charity with a clear purpose: helping people feel supported, included and able to thrive. 

Benefits  

• Annual Leave – 27 days plus 8 bank holidays, rising to 30 after 5 years and 33 after 10 years. 
• Generous pension scheme and death in service benefit – up to 7% employer pension contributions and up to 6× basic salary. 
• Occupational sick pay and enhanced maternity, paternity and adoptive leave. 
• Reward and Discount platform plus eligibility for Blue Light Card. 
• Real Living Wage employer. 
• Refer a Friend scheme. 
• Training and development opportunities, including apprenticeships. 
• Long service awards with cash gifts and extra holiday. 
• Promotion of Wellbeing, including Mental Health First Aiders and free weekly yoga (in person/online). 
• Access to our Employee Assistance Programme. 
• Inclusive networks: Disability & Neurodiversity, Race Equality, Proud Together (LGBTQ+), Together for Men, Women Together. 

You'll have the opportunity to: 

• Shape the future direction of services across the Together Trust 
• Lead meaningful transformation that positively impacts people's lives 
• Work alongside compassionate, courageous, and collaborative colleagues 
• Influence strategic decision-making at a senior level 
• Be part of an organisation committed to innovation, learning and continuous improvement 
• Enjoy a flexible hybrid working environment 

Our commitment to inclusion 

We welcome applications from people of all backgrounds and experiences. We are committed to creating an inclusive workplace where everyone feels valued, respected and able to thrive. 

We positively encourage applications from people with lived experience.  If you need any reasonable adjustments throughout the recruitment process and employment journey we will work with you to understand what support would help. 

Enhanced DBS check required (undertaken by Together Trust). 

Ready to make an Impact? 

If you are passionate about driving innovation, building partnerships and delivering meaningful change that improves outcomes for people and communities, we'd love to hear from you. 

Apply today and help shape the future of Together Trust services 

We reserve the right to close this advert early if a suitable candidate is identified. 

Applications are very welcome from all regardless of age, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race, sex, sexual orientation, trans status or socio-economic background. We are committed to making reasonable adjustments for disabled people. We positively encourage applications from those with lived experience. 

If there is any part of your lived experience you want to keep confidential in some way please talk to the Recruitment or HR shared service teams and we will do what we can to support you

The Together Trust is committed to safeguarding and promoting the welfare of the people we support and expects all our staff and volunteers to share this commitment. 

Safeguarding checks will be undertaken for the successful candidate in line with our safer recruitment policy.

Who we are:

Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background. 

Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen. 

We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to our 5 country offices worldwide, we also work with multiple partner offices focusing on sustainable development programmes and providing humanitarian relief during times of crisis.

Summary of the role:

The Governance & Performance Manager ensures effective organisational governance, performance oversight, and alignment between strategy and delivery.

The postholder is responsible for leading the coordination of governance processes, Board and Committee cycles, organisational performance frameworks, strategic project management and executive reporting. The role ensures that organisational priorities are translated into clear plans, supported by strong metrics and KPIs, tracked effectively, and reported with accuracy, insight, and consistency.

Working closely with the CEO and Leadership Team, the role strengthens accountability, and enables data-driven decision-making through high-quality performance reporting and analysis.

A key focus of the role is to develop and embed an integrated business planning and performance management framework, ensuring alignment between departmental KPIs, strategic objectives, and organisational outcomes.

The Governance and Performance Manager owns design, judgement, quality assurance and insight, whereas the Governance and Performance Officer owns coordination, tracking, records, follow-up and administrative support.

About the Role:

1. Lead the planning and coordination of Board and Committee cycles, including forward planning, agendas, papers, and meeting schedules.
2. Ensure Board and Committee papers are high-quality, timely, and aligned with governance standards.
3. Oversee Board and Committee minute-taking, action tracking, and follow-up to ensure effective implementation of decisions.
4. Develop high-quality, insight-driven performance reports for the CEO, Leadership Team and Board.
5. Provide analysis, trends, and actionable recommendations to support leadership decision-making.
6. Lead the planning, coordination and development of the organisation’s annual report, ensuring alignment with strategic priorities, performance data and organisational achievements as well as the timelines of external auditors, trustees and statutory requirements.

About You:

You must currently hold the right to work in the UK. Muslim Aid is not offering sponsorship for this role.

This role operates on a hybrid working basis, with a requirement to work from the office for two/three days per week, and additional days where required to meet organisational needs.

To be successful in this role, you will need:

1. Degree or equivalent experience in business, management, public administration, or related field.
2. Significant experience in supporting Trustees and Leadership in organisational governance.
3. Significant experience in performance management and organisational reporting.
4. Experience coordinating complex organisational initiatives or projects.
5. Ability to summarise complex information and present clear, actionable recommendations
6. Ability to manage competing priorities and work under pressure.

Why you should apply:

Join Muslim Aid as our Governance & Performance Manager and play a key role in strengthening governance, driving organisational performance, and supporting strategic decision-making. Working closely with the CEO and Leadership Team, you'll help translate strategy into measurable outcomes, lead governance and performance reporting, and embed effective planning frameworks across the organisation. We’d love to hear from you if you're passionate about governance, performance improvement, and making a meaningful impact through strong organisational leadership.

Benefits you will enjoy working for us: 

• 25 days’ annual leave + 4 Privilege days
• Hybrid working - 2/3 days per week in the office
• Paid time off for medical appointments 
• 2 hours lunch break on Fridays 
• Time off in Lieu (TOIL) 
• Pension Scheme

How to apply:

To apply please submit your cover letter (no more than 1 page) and CV.

Pre-employment Checks:

Due to the nature of our work with children and vulnerable communities, Muslim Aid operates rigorous safeguarding and Protection from Sexual Exploitation and Abuse (PSEA) procedures in our recruitment process. We are committed to the prevention of sexual abuse and exploitation and adopt a zero-tolerance approach to SEA. As a result, any employment with Muslim Aid is subject to the following checks prior to your start date:

• Satisfactory professional references, including safeguarding-specific enquiries.
• A Basic Disclosure and Barring Service (DBS) check and/or an International Criminal Record Check where applicable.
• A review of right-to-work documentation for the country in which the role is based. 

We will do everything possible to ensure that only those who are suitable to work with children and vulnerable people are recruited to work for us.

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, or age. 

Only shortlisted candidates will be contacted. Applications will be accepted until the closing date. However, Muslim Aid reserves the right to initiate interviews and the selection process on a rolling basis with the aim of identifying an appropriate candidate as quickly as possible.

REPORTING TO: Head of Services

RESPONSIBLE FOR: Team Leaders and other service-based roles as required

PURPOSE OF POSITION

The Service Manager will have overall responsibility for the operational leadership, quality, performance and contract delivery of both the LB Newham Core and the Intensive Support Accommodation contracts. The role will ensure a joined-up support pathway for residents with low, medium, high and complex support needs, promoting safety, stabilisation, independence, move-on and long-term tenancy sustainment.

The post-holder will lead staff teams to deliver high-quality, trauma-informed, strengths-based and person-centred support for vulnerable single homeless adults, including residents with multiple disadvantage, high levels of risk and complex support needs.

The role will set, monitor and embed clear resettlement and support standards, ensuring residents receive consistent assessment, support planning, risk management, move-on preparation and tenancy sustainment support.

The role will be accountable for safeguarding, housing management, performance reporting, quality assurance, partnership working, commissioner confidence and continuous service improvement.

What makes this role different

• Lead the full move-on journey, from pre-tenancy preparation to sustaining community accommodation, ensuring residents receive timely, effective support.

• Combine trauma informed support, tenancy sustainment, homelessness prevention, partnership working and values-led leadership to help residents build independence.

• Work with Resident Services, Intensive Housing Management team. landlords, commissioners and agencies to prevent repeat homelessness and improve outcomes.

• Lead with purpose, strengthen practice and model a learning culture rooted in Growth, Inclusion, Collaboration and Compassion.

The role will require participation in the on-call rota and occasional evening and weekend work in line with service needs.

RESPONSIBILITIES & ACCOUNTABILITIES

Key Responsibilities

• Lead the delivery supported accommodation contracts in line with commissioner expectations, contract requirements, organisational policies and agreed performance standards.

• Provide clear management oversight of service quality, safety, safeguarding, risk, incidents, complex cases and escalation.

• Ensure residents receive effective assessments, risk management, support planning, move-on planning and outcome-focused reviews.

• Set and maintain clear resettlement standards across the service, ensuring residents are supported to develop independent living skills, secure appropriate move-on options and sustain accommodation after leaving the service.

• Ensure support standards are consistently applied, including timely assessments, person-centred support plans, regular key work, outcome-focused reviews, accurate case recording and clear escalation of risk or non-engagement.

• Promote trauma-informed, strengths-based and psychologically informed practice across the service.

• Work closely with the Intensive Housing Management team to oversee housing-related support, including referrals, placements, rent accounts, Housing Benefit claims, arrears prevention, voids, licence or tenancy obligations, move-on and tenancy sustainment.

• Ensure the intensive supported accommodation service provides safe, responsive and proportionate support for residents with complex needs and high levels of risk.

• Monitor performance against contract indicators, including outcomes, safeguarding, engagement, rent accounts, move-on, tenancy sustainment, voids and resident feedback.

• Prepare accurate reports, evidence and performance commentary for commissioner monitoring, audits, inspections and service reviews.

• Lead, develop and support staff to work as one team while maintaining service-specific boundaries, contractual standards, professional accountability and Your Place values.

• Maintain effective staffing arrangements, including cover for key working, weekend, out-of-hours and intensive provision requirements.

• Build strong partnerships with commissioners, Adult Social Care, health services, substance misuse services, criminal justice partners, housing providers and community agencies.

• Use service data, resident feedback and quality assurance activity to drive improvement, demonstrate impact and evidence value for money.

• Work closely with the Quality Assurance Manager and Impact Manager to use performance data, quality assurance findings, resident feedback and outcome measures to identify trends, strengthen practice and drive continuous service improvement.

• Work flexibly to respond to urgent operational issues, safeguarding concerns, incidents, commissioner requests and service pressures.

• Embed person-centred practice and meaningful co-production with residents, ensuring services are shaped by lived experience and aligned with Your Place values of Growth, Inclusion, Collaboration and Compassion

PERSON SPECIFICATION

The successful candidate will bring the experience, knowledge, leadership skills and values needed to manage high-quality supported accommodation services and contribute effectively to the wider Your Place team.

Essential Criteria

• Experience managing or supervising staff in supported housing, homelessness, social care, community support or a similar setting.

• Ability to lead change, improve practice and support staff through service development.

• Experience supporting vulnerable homeless adults, rough sleepers or people facing multiple disadvantage.

• Strong understanding of risk, safeguarding, trauma, mental health, substance misuse, tenancy sustainment and move-on barriers.

• Experience leading services that manage challenging behaviour, anti-social behaviour, safeguarding concerns, tenancy breaches, arrears or complex risk.

• Experience of contract management, performance monitoring, quality assurance, reporting and service improvement.

• Good understanding of housing management, including arrears, voids, tenancy or licence breaches, maintenance, health and safety, and property-related risk.

• Ability to analyse performance information, identify risks and trends, produce clear reports and use data to drive improvement.

• Experience building constructive relationships with commissioners, statutory services, voluntary sector partners and internal stakeholders.

• Knowledge of person-centred, strengths-based, trauma-informed and psychologically informed support.

• Knowledge of safeguarding adults, mental capacity, confidentiality, professional boundaries, data protection, equality and diversity, and complaints handling.

• Excellent written and verbal communication skills, including clear reports, briefings and monitoring returns.

• Commitment to resident involvement, co-production, equality, diversity, inclusion and anti-discriminatory practice.

Desirable Criteria

• Experience managing commissioned homelessness or supported accommodation contract.

• Experience working within or alongside London local authority homelessness pathways.

• Experience of managing voids, referrals, move-ins, move-outs and partnership-based accommodation arrangements.

• Experience of using Home Star, In-Form, Pyramid or equivalent systems to monitor support, tenancy sustainment, risk, outcomes and case recording.

• Experience preparing for audits, inspections, commissioner reviews or contract monitoring meetings.

• Experience leading services through mobilisation, remodelling, restructure or improvement planning.

Aptitude and Behaviours

confidently use performance data, resident feedback and quality assurance learning to improve outcomes and value for money.

Provides values-led leadership and communicates clearly with staff, residents, commissioners and partners.

Use written, numerical and performance information to make sound, accountable and compliant decisions.

Involving and Including Embeds resident involvement and promotes dignity, choice, equality, inclusion and cultural competence.

Build and develop a high-performing team through clear direction, supervision, support and accountability.

Appointment is subject to an enhanced DBS check, satisfactory references and the right to work in the UK

Are you passionate about sales with a proven track record in new business development and income generation? Do you want to use these skills to make a difference across the local community?

Northampton Town FC Community Trust is an award-winning and pioneering charity that uses the unique appeal of Northampton Town Football Club to deliver activities that connect our communities and improve people’s lives.

An exciting opportunity has arisen for a passionate, enthusiastic and driven individual to join our team in the following position:

· Business Development Manager

You will play a crucial role in generating income that will positively support the delivery of existing and new community trust projects. In this role, you'll build and nurture strong relationships with schools, clients, partners, and key stakeholders including businesses.

You will lead on the sales of our high-quality schools programmes and packages that are delivered by our dedicated schools team, providing meaningful impact to a range of students. You will lead the sales process from prospecting to closing, ensuring a continuous pipeline of high-quality opportunities, and craft innovative solutions that meet client needs.

You will identify and close new opportunities with businesses, as well as schools, to meet agreed growth targets.  You’ll be able to leverage the assets of the football club and the charity, along with our stories of positive impact, to encourage more schools and businesses to engage and buy in to achieve set income generation targets. The work you do, and income you generate will enable us to make an even bigger impact across the community, helping to improve health and wellbeing, develop stronger, safer connected communities and enhance life opportunities.

About the role:

Recovery is about more than addressing immediate needs. It is also about having somewhere to belong, opportunities to build confidence and skills, meaningful connections with other people, and the chance to take part in the community around you. As our Recovery and Opportunities Co-ordinator, you’ll help make those opportunities a reality for people experiencing homelessness and multiple disadvantage in our St John's Mansions service. 

You’ll develop and coordinate our Recovery and Opportunities programme, creating activities and opportunities that reflect what clients actually want from their services and communities. You’ll work alongside clients, colleagues, volunteers and peer supporters to co-produce activities, build participation and make sure people are supported to get involved in ways that feel meaningful to them. You’ll also help equip others with the confidence, training and resources they need to deliver opportunities effectively.

A big part of the role happens beyond our services. You’ll build strong relationships with community organisations, local residents, statutory and voluntary-sector partners and other opportunities across Islington, opening doors for clients to access volunteering, education, cultural activities and wider community life. You’ll represent Single Homeless Project (SHP) at local forums and events, champion social value across our services and look for creative ways we can contribute positively to the communities our clients are part of.

You’ll also help us understand what is making a difference, monitoring participation and outcomes and using what we learn to strengthen the programme over time. It’s a role with plenty of scope for creativity and initiative, where you can turn relationships, ideas and client feedback into opportunities that reduce isolation, strengthen belonging and help people move forward with greater confidence, independence and purpose.

About you:

• You have experience engaging and motivating people experiencing multiple disadvantage, including people who may have previously found it difficult to engage with services or opportunities.
• You can develop, coordinate and facilitate engaging groups, activities or programmes, and understand how to encourage meaningful participation from different people.
• You’re confident building relationships with community organisations, residents, colleagues and external partners, and can turn those relationships into practical opportunities for clients.
• You understand the importance of social value and social impact and can think creatively about how services can contribute positively to their local communities.
• You’re an engaging communicator who can work collaboratively across different teams, represent a service externally and bring people together around a shared goal.

About us:

We’re London’s leading homelessness charity – and we get things done.

In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. 

We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. 

Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. 

We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.

Important info:

Closing date: Tuesday 29th September at midnight

Interview date: Friday 9th October online via Microsoft Teams 

Please note there will be a second stage interview in service in Islington for suitable candidates. 

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.

Please note applications are reviewed for AI use in application questions. Applications with insufficient right to work or requiring sponsorship will not be accepted for this role. 

Summary of Main Duties and Objectives of the Job:

· Assist in managing crisis response and advocacy teams.

· Provide case oversight and ensure adherence to advocacy standards.

· Support safeguarding and risk management processes.

· Monitor service performance and prepare reports.

· Deputise for the Group Manager when required.

Support the Group Manager to :

· Ensure services meet contractual, legal, and quality standards, including safeguarding, GDPR, and clinical governance.

· Monitor and evaluate service performance, using data and feedback to inform improvements.

· Ensure services are delivered within budget and collaborate with the Finance Manager on financial planning and reporting.

· Contribute to the strategic development of Advocacy & Crisis Prevention services, identifying opportunities for innovation and growth.

· Support tendering and funding applications, working with colleagues to develop compelling proposals.

· Build and maintain relationships with commissioners, funders, and community partners.

· Support the professional development of staff and volunteers through supervision, appraisal, and training.

· Work with HR and senior colleagues to identify training needs and promote wellbeing in the workplace.

· Lead safeguarding practice within the group, ensuring robust policies and procedures are in place.

• Identify and manage risks, reporting to senior leadership as required.
• Ensure service users are meaningfully involved in the design and delivery of services.
• Promote services through outreach, networking, and partnership working to reach underserved communities.
• Prepare reports for internal and external stakeholders, including the Board of Trustees.
• Represent Rochdale and District Mind at external meetings, forums, and events.

General principles for all Mind staff:

1. To promote the empowerment of people who experience mental health and emotional wellbeing issues and to help them speak out.

2. To support the active participation of mental health and emotional wellbeing service users in the services they receive.

3. To practice anti-discriminatory behaviour and to adhere to Rochdale and District Mind’s objectives and policies in the delivery of all its services.

These responsibilities are subject to annual review and may need to be adjusted in line with service developments.

Person Specification

Experience

· Experience in crisis intervention or advocacy services.

· Supervisory experience.

Skills & Abilities-

· Strong leadership and team management skills.

· Strong organisational and interpersonal skills.

· Excellent communication and interpersonal skills.

· Ability to work strategically and operationally.

· Skilled in safeguarding and risk management

· Ability to design and implement outreach strategies

Knowledge

· Knowledge of relevant legislation (Mental Health Act, Care Act).

· Understanding of mental health and wellbeing issues.

· Knowledge of clinical governance and therapeutic frameworks.

· Awareness of equality, diversity, and inclusion in service delivery.

· Familiarity with GDPR and other compliance requirements.

Values & Approach

· Commitment to Rochdale and District Mind’s values.

· Person-centred and trauma-informed approach.

· Commitment to anti-discriminatory practice and service user empowerment.

Qualifications-

· Relevant qualification in advocacy , psychotherapy, psychology, social work, or related field (or equivalent experience).

About the role:

Feeling safe shouldn’t stop mattering when the day team goes home. At St John’s Mansions in Islington, you’ll provide a calm, consistent and reassuring presence throughout the night, helping to make sure clients feel safe, respected and supported in their home. You’ll often be the first person someone turns to if something goes wrong overnight, so the way you respond can make a real difference.

As a Night Support Assistant, you’ll take responsibility for the safe and secure running of the service during your shift. You’ll manage access to the building, complete regular patrols and health and safety checks, monitor security, respond to safeguarding concerns and emergencies, and provide a first response to clients who need help. You’ll also support emergency placements where required and make sure significant incidents, concerns and actions are recorded clearly and handed over to the day team.

This is a role that calls for sound judgement, resilience and the confidence to stay calm when situations become challenging. At times you may be lone working, with buddy arrangements and SHP’s out-of-hours management support in place. Throughout your work, you’ll take a person-centred, psychologically informed and strengths-based approach, balancing safety and appropriate boundaries with dignity, choice and independence.

We have two Night Support Assistant opportunities available: one working four nights per week, Monday to Thursday, and one working three nights per week, Friday to Sunday, night shifts are 10pm - 08.15am. Whichever pattern you join, you’ll be part of the wider St John’s Mansions team, with regular supervision, training and opportunities to continue developing your knowledge and practice.

About you:

• Can build positive, respectful relationships with people from a wide range of backgrounds while maintaining clear and professional boundaries.
• Is calm, resilient and confident under pressure, able to assess what is happening, prioritise effectively and respond appropriately to incidents or concerns.
• Understands the importance of safeguarding, health and safety and recovery-focused support, including the ways substance use may affect people’s wellbeing and safety.
• Can work in a person-centred, strengths-based and psychologically informed way, supporting people to have choice and control wherever possible.
• Is comfortable working independently, staying alert throughout a night shift and communicating clearly through accurate records and effective handovers.

About us:

We’re London’s leading homelessness charity – and we get things done.

In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. 

We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. 

Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. 

We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.

Important info:

Closing date: Sunday 27th September at midnight

Interview date: Tuesday 6th and Wednesday 7th October online via Microsoft Teams

Please note there will be a second stage interview in service in Islington for suitable candidates. 

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.

Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted for this role. 

About This Job

This is an exciting and rewarding role proactively identifying deserving individuals, manage and modernise the awards process of both charities, provide expert advice and seek additional national external awards and recognition.

You will also manage a small team of grants officers, overseeing the delivery of impactful financial support to the charities beneficiaries through multiple funding programmes.

Essential Skills

· GCSE English or equivalent experience

· At least two year’s experience of drafting award citations or funding applications

· Experience of working with partners, internally and externally

· Ability to extract information from people with varying powers of written expression

· Information gathering and analysis skills

· Excellent written and verbal communication skills.

Please refer to the attached Job Description for further information.

Our charity

ACCT UK is a national youth charity dedicated to improving the life chances of young people. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.

We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.

We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.

Who we are

By joining the charities, you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.

The charities are proud of our diverse teams, with people on different working patterns, from different backgrounds and at different life-stages. Our experience has taught us that having people with different perspectives and different lived experiences leads to better outcomes for our beneficiaries. If you are wondering if our organisation is for someone like you, the answer is yes! Please apply and explain how you, your experience, your talent and your potential are the right fit for this role.

What we can offer you

In addition to your salary, we offer all staff:

· Flexible working arrangements (you agree a working pattern with your line manager).

· The ability to work both from home and from our London office.

· Personal Accident Insurance, including loss of earnings cover and death benefit.

· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).

· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).

· Good leave allowances (which are offered pro-rata for part time staff):

o 20 days annual leave plus Bank Holidays.

o Additional privilege leave, on set days each year, such as between Christmas and New Year.

o An additional five days of volunteering leave.

· Support for qualifications and personal development.

· Employee Assistance Programme.

· Season ticket loan.

· Railcard (if you are eligible).

· A caring and supportive team environment.

How to apply

Please send a CV and Cover letter that details how you meet the requirements of the job description by 2359hrs by Sunday 4th October 2026.

Interviews will be held in person in London shortly after the closing date.

While AI tools can be beneficial, we value the personal touch and authenticity in job applications. We encourage you to highlight your unique experience, knowledge, skills, and abilities, ensuring all information is accurate. Please use AI tools responsibly and with integrity throughout the application and selection process.

Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergo a Disclosure and Barring Service check. In addition, we will follow up with references.

Please be advised that this position may close earlier than the stated deadline if a sufficient number of high-quality applications are received. To ensure your application is considered, we strongly recommend submitting it as soon as possible. Candidates will be notified of the next stage in the recruitment process if they are shortlisted.

University College, Oxford (Univ), is seeking an ambitious and experienced fundraising professional to lead and develop our established regular and individual giving programme. 

It is an exciting time to join the College and become part of our high-performing, supportive fundraising and alumni relations team.

The well-established regular giving programme has a strong track record from telephone fundraising appeals to direct mail, online campaigns, Giving Days and face-to-face asks. Regular giving makes an important contribution to the College providing crucial support for core activities enabling us to continue to deliver world-class teaching, research and student support.

The post-holder will take strategic ownership of regular and individual giving, developing targeted campaigns to increase participation, grow philanthropic income and strengthen long-term relationships with alumni and friends.  You will also lead the development and stewardship of the 1249 Society, using data and donor insight to increase membership and retention.

The post-holder will need to be a self-starter who is highly organised, innovative and able to work on their own initiative.  You will have a keen eye for detail, strong data skills, excellent communication skills and the ability to communicate with a wide range of people with tact and sensitivity.

This post is offered on a full-time or part-time basis.  We offer a generous annual leave allowance, free lunch, an employee assistance programme and a range of other benefits.

If you're looking for a busy role where every day is varied and challenging, this could be the perfect role for you.

For more information about how to apply, please read the Further Particulars below or click the “Redirect to recruiter” button above.

We are looking for a compassionate, confident and experienced Liaison and Diversion Team Lead to provide day-to-day leadership for our Liaison and Diversion outreach team in Surrey.

Working in partnership with Surrey and Borders Partnership NHS Foundation Trust, you will support the delivery of high-quality, safe and effective services for vulnerable people who have come into contact with the criminal justice system. This is a varied and rewarding role, combining operational leadership, staff supervision, partnership working and a reduced caseload of complex and high-risk clients.

You will lead and support a team of practitioners, help manage service performance and quality, and work closely with health, social care, criminal justice and voluntary sector partners to improve outcomes for people experiencing mental health difficulties, substance misuse, homelessness, learning disabilities, neurodiversity and other complex needs.

We are looking for someone who can bring strong leadership skills, sound judgement, and a commitment to trauma-informed, recovery-focused and person-centred practice. In return, you will be part of an organisation that values Kindness, Integrity and Commitment, and is committed to improving health, wellbeing and life opportunities for people across Surrey.

Location: Frimley Park Hospital, Guildford
Salary: £32,680
Hours: 35 hours per week
Contract: type: Permanent

Key responsibilities:

Leadership and Operational Management

• Provide day-to-day leadership and operational oversight of the Liaison and Diversion team.
• Support the recruitment, induction and development of staff and volunteers.
• Conduct regular supervision, appraisal and performance reviews for team members.
• Support staff wellbeing and promote a positive, inclusive and psychologically safe working environment.
• Provide management cover and deputise for the Catalyst Senior Manager when required.
• Lead team meetings and case discussions.
• Support the implementation of organisational policies, procedures and best practice guidance.
• Monitor staffing capacity and workload allocation to ensure safe and effective service delivery.

Clinical and Case Management

• Hold a complex caseload requiring enhanced intervention, multi-agency coordination and risk management.
• Support staff in managing complex cases involving mental health difficulties, substance misuse, homelessness, learning disabilities, neurodiversity, safeguarding concerns and social vulnerability.
• Formulate support and risk management plans.
• Ensure safeguarding concerns are identified, escalated and managed in accordance with local safeguarding procedures.
• Support clients to access appropriate health, mental health, housing, welfare, treatment, recovery and community support services.
• Promote recovery-focused and trauma-informed practice across the service.
• Ensure service users are supported to engage effectively with criminal justice processes and community services

Partnership and Stakeholder Engagement

• Develop and maintain effective working relationships with Police, Courts, Probation, Youth Justice Services, NHS organisations, Local Authorities and voluntary sector partners.
• Represent Catalyst and the Liaison and Diversion Service at internal and external meetings.
• Promote integrated working across health, criminal justice and community services.
• Support the development of pathways that improve outcomes for vulnerable individuals.
• Facilitate joint working and information sharing arrangements in accordance with GDPR and information governance requirements.
• Act as a key contact for partner agencies and support the resolution of operational challenges

Service Development and Quality Improvement

• Support the Catalyst and SABP Service Managers in developing and improving service delivery.
• Contribute to service reviews and quality improvement projects.
• Identify gaps in local provision and support the development of new partnerships and initiatives.
• Promote innovation and evidence-based practice across the service.
• Participate in contract monitoring and performance reporting processes.
• Support the development of community resources that enhance recovery, diversion and social inclusion

Performance and Governance

• Monitor service activity and outcomes to ensure contractual and organisational requirements are achieved.
• Ensure accurate and timely recording of client information on case management systems
• Carrying out service audits, and following thought to ensure all requirements are met.
• Maintain compliance with information governance, confidentiality, safeguarding and data protection requirements.
• Prepare reports, performance information and outcome data as required.
• Ensure all team members maintain accurate case records and complete mandatory training requirements.
• Contribute to risk management and incident reporting processes

About the organisation

Through Community, Specialist and Outreach services, we support recovery, mental health, and wellbeing—together, every step of the way.

 About you

Essential:

• Minimum of 3 years’ experience working with adults with complex needs, such as mental health difficulties, substance misuse, homelessness, neurodiversity, learning disabilities or offending behaviour.
• Experience of providing supervision, mentoring or line management to staff.
• Experience of working in partnership with multiple agencies and services.
• Experience of managing complex and high-risk cases.
• Knowledge of mental health, substance misuse and social vulnerabilities.
• Understanding of safeguarding legislation and practice.
• Knowledge of risk assessment and risk management.
• Good understanding of information governance, consent, confidentiality and GDPR.
• Understanding of trauma-informed and recovery-focused approaches.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Ability to build and maintain effective partnerships.
• Ability to analyse complex information and make sound decisions.
• Ability to manage competing priorities and workloads.
• Strong report-writing and record-keeping skills.
• Competent in Microsoft Office and electronic case management systems.
• Demonstrates integrity, accountability and professionalism.
• Committed to social inclusion and reducing inequalities.
• Able to work independently and as part of a multidisciplinary team.
• Resilient and adaptable in challenging situations.
• Committed to continuous learning and professional development.

Desirable:

• Degree, diploma or professional qualification in Mental Health, Social Work, Psychology, Counselling, Criminal Justice, Health and Social Care or a related field.
• Leadership or management qualification.
• Understanding of the Liaison and Diversion model and criminal justice pathways

Benefits

• 26 days annual leave plus bank holidays (increasing with service)
• Pension scheme and access to Simply Health (including optical, dental, counselling sessions)
• Birthday leave, employee discounts, and flexible working where possible
• Supportive probation, sick pay after probation, and wellbeing/EAP resources

Safeguarding & Checks

• This role is subject to a basic DBS check.
• A past history of drug/alcohol issues or criminality will not necessarily exclude you from this role; we encourage applications from people with lived experience where appropriate.
• All applicants must have a valid right to work in the UK

Catalyst Support is an equal opportunities employer. We celebrate difference and are committed to fairness, accessibility, and inclusion throughout recruitment and employment.

We welcome requests for reasonable adjustments at any stage of the process.

Please note that we may close this vacancy early if we receive a high volume of suitable applications.

Dean Farm Trust is seeking an experienced and compassionate Sanctuary Operations Manager to take responsibility for the day-to-day leadership and operational management of our 32-acre animal sanctuary near Chepstow.

Home to 200 rescued animals, including pigs, cows, sheep, goats, equines and birds, Dean Farm Trust provides a home for life to animals in need. This is a senior, hands-on leadership role with animal welfare at its heart.

The Sanctuary Operations Manager will lead our on-site team, working through our Team Leaders to ensure the Sanctuary operates safely, effectively and to the highest standards of animal welfare. The role will oversee staffing and rotas, volunteer development, recruitment and training, budgets and resources, facilities and maintenance, land and pasture management, health and safety, compliance, contractors, projects and the operational delivery of Sanctuary events and activities.

We are looking for someone with strong leadership and people-management experience who is confident managing a busy operational environment and developing both staff and volunteers. You will need to be organised, practical and able to balance the immediate demands of running a sanctuary with longer-term planning and improvement.

This is an important appointment for Dean Farm Trust as we strengthen our operational structure and build a sustainable future for the Sanctuary. The successful candidate will work closely with the Director and Trustees while taking real ownership of Sanctuary operations and providing strong, consistent on-site leadership.

A genuine commitment to animal welfare and to the values of Dean Farm Trust is essential.

Please read our full Candidate Pack before applying. It includes the complete Job Description, information about Dean Farm Trust and further background on why we are recruiting for this role now.