Supporter experience officer jobs

Help us achieve our vision that fewer people die by suicide.

We're looking for an experienced and commercially minded finance leader to join Samaritans as our Head of Financial Planning & Analysis. This is a unique opportunity to play a key role in supporting strategic decision-making across the organisation, leading financial planning, forecasting and reporting, while helping ensure we can continue delivering our life-saving work.

Reporting to the Executive Director of Corporate Services and working closely with senior leaders across the charity, you'll provide expert financial insight, lead a high-performing team, and drive innovation and continuous improvement across our finance function.

Contract terms:

• £75,000 (FTE) per annum, plus benefits
• Fixed Term Contract (12 months)
• 35 hours per week (full time)
• We are passionate about flexible working, talk to us about your preferences
• Hybrid, linked to our Ewell (Surrey) office
• We value meeting in person and working collaboratively. Finance team members are encouraged work from the office one day per week.
• 28 days annual leave, plus bank holidays (pro-rata)

What you'll be doing:

As Head of Financial Planning & Analysis, you'll lead our FP&A team and oversee the organisation's financial planning cycle, management reporting, forecasting and financial modelling activities. You'll be a trusted adviser to senior stakeholders, providing commercial insight and helping leaders make informed decisions that support our strategic objectives.

You'll also be a member of the Senior Leadership Group, contributing to organisational planning and helping shape the future direction of the finance function. Alongside your strategic responsibilities, you'll oversee both the Management Accounts and Accounts Payable & Receivable functions, ensuring robust financial reporting, controls and processes are in place.

Key responsibilities

• Leading the organisation's budgeting, forecasting and financial planning processes.
• Providing strategic financial insight and partnering with senior leaders to support decision-making.
• Delivering financial modelling, scenario analysis and business case support for key projects and initiatives.
• Overseeing management reporting and ensuring accurate, timely financial information across the organisation.
• Leading and developing a high-performing finance team, fostering collaboration and continuous improvement.
• Driving financial capability, commercial awareness and strong financial management across the business.
• Supporting Board, Finance Committee and senior leadership reporting through clear, insightful analysis.
• Ensuring robust financial controls, processes and systems that support organisational effectiveness.

What you’ll bring:

Essential

• A professional accounting qualification (ACA, ACCA, CIMA, CIPFA or equivalent) with significant post-qualification experience.
• Extensive experience across financial planning and analysis, including budgeting, forecasting, management reporting and financial modelling.
• Proven experience leading organisation-wide budget-setting and financial planning processes.
• Strong leadership skills with experience developing and motivating high-performing teams.
• The ability to engage, influence and challenge senior stakeholders through clear, evidence-based financial insight.
• Excellent analytical and commercial awareness, with confidence interpreting complex financial data and translating it into meaningful recommendations.
• Advanced Excel skills and experience using financial planning and reporting systems.
• Outstanding communication and relationship-building skills, with the ability to work effectively across a diverse range of stakeholders.
• Strong organisational skills and the ability to manage multiple priorities in a fast-paced environment.

Desirable

• Experience within the charity or not-for-profit sector
• Knowledge of VAT, Corporation Tax, procurement or project management

For full details, please see the Job Description and Person Specification

Why Samaritans?

At Samaritans, you’ll join a values-led organisation with a powerful mission. You’ll be part of a collaborative and supportive team where your voice matters, your expertise makes a difference, and your work helps save lives.

We offer flexible hybrid working, great benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland. To find out more about Samaritans, please read our recruitment brochure.

We are committed to building a diverse and inclusive organisation that reflects the people we support and who support us. We welcome applications from people of all backgrounds and walks of life. We are committed to creating an inclusive culture where everyone feels seen, heard and supported, at all levels of the organisation.

Apply now

If this sounds like the opportunity for you, we’d love for you to apply. You will be asked to answer some short application questions and to upload your CV and cover letter addressing key points in the job description. 

If you require adjustments at any stage of the recruitment process, please let us know.

Applications close: midnight on 1st September 2026

1st stage interviews (online): w/c 14th September

2nd stage interviews (in person): tbc

At Samaritans, human connection is at the heart of everything we do. 

We do not use AI at any stage during the selection process. Your application will always be carefully reviewed by the recruiting manager or a member of the Talent Attraction Team. 

We kindly ask that you avoid using AI tools to generate your application or interview answers. We want to hear your own ideas, insights, and writing style so your unique strengths can shine through. We recognise that some candidates may use assistive technology or tools to help with accessibility, structure or grammar.   

This exciting new role sits within REUK’s Education Pathways work which has been in a pilot phase for the last few years and is rapidly growing now that the UK government has made a commitment to expanding safe and legal routes to higher education in the UK for refugee students.

Once a student is selected for participation and offered a university place, this postholder becomes their core anchor and primary REUK point of contact. This role oversees the entire student journey—from pre-departure preparation and arrival orientation to ongoing academic support, psychosocial wellbeing, community building on campus and monitoring of student outcomes.

The postholder will work alongside the newly created Education Pathways Universities Lead. While the Universities Lead focuses on institutional partnerships, you will focus on the student support side of the pathway: equipping university welcome groups to develop integration plans, pairing scholars with academic mentors (with support from REUK’s educational mentoring team), building a vibrant national student network, and providing hands-on casework escalation when complex issues arise.

This is a critical role within a small, high-capacity specialist unit within REUK. Because this is an emerging and new area of work you must be comfortable working with risk and ambiguity, refining and learning rapidly as parameters evolve. You will be a versatile practitioner - equally skilled at designing cohort orientation programmes and delivering student workshops as you are at managing administrative workflows, tracking student outcomes, and delivering compassionate, individual casework support.

Role outcomes

1. Refugee Education Pathway students transition smoothly into UK higher education through comprehensive pre-departure guidance, arrival orientation, and holistic onboarding. To this end, key responsibilities include: 

• Serving as REUK’s primary point of contact for scholars in the months immediately preceding travel, delivering pre-departure briefings and managing expectation-setting.

• Supporting the Education Pathways Lead to recruit, select and match eligible students.

• Coordinating arrival logistics and initial orientation in close collaboration with partner universities and campus welcome groups.

• Establishing clear, trauma-informed onboarding protocols to help students adapt quickly to the academic and cultural environment of UK universities.

• Designing and delivering (in collaboration with young refugees who participated in the pilot pathway) high-quality orientation resources, toolkits, and interactive induction sessions tailored to the unique practical and psychosocial needs of newly arrived refugee students.

• Working alongside the Universities Lead to conduct campus visits to ensure scholars are safely settled and Welcome Groups are offering appropriate integration support

2. Scholars thrive academically, socially, and emotionally through tailored REUK-added support structures, mentorship, and peer networks. To this end, key responsibilities include: 

• Supporting the Universities Lead in training campus welcome groups (staff, student unions, and peer volunteers) and maintaining ongoing liaison to ensure high-quality local support.

• Overseeing REUK’s added-value support framework, including:

  • Sourcing, matching, and managing academic mentors for students on the programme;

  • Facilitating a vibrant, national network for education pathway students, organising regular in-person and online meet-ups and peer connections, as well as referrals to REUK’s refugee student leadership programme;

  • Providing occasional direct, high-level casework support and conflict resolution when complex student welfare, academic, or integration issues are escalated from universities to REUK.

• Fostering an empowering community environment that prioritises student agency, mental health, and long-term wellbeing throughout their studies.

3. Student support operations, cross-team coordination, safeguarding and administrative processes are managed efficiently and self-sufficiently. To this end, key responsibilities include: 

• Managing all student-facing administrative processes, communication channels, and record-keeping systems independently without junior administrative support. 

• Working in close alignment with the Universities Lead to ensure institutional arrangements and campus support delivery are fully synchronized.

• Maintaining robust safeguarding and data protection protocols across all student casework, communications, and interactions. 

• Liaising with external specialist organizations (e.g., legal advisors, healthcare providers, mental health services) when complex casework exceeds standard university support.

4. Student progress and outcomes are robustly evaluated and clearly communicated, contributing to programme learning and REUK’s wider mission. To this end, key responsibilities include: 

• Reporting directly to the Education Pathways Lead and Chief Executive on cohort wellbeing, retention rates, academic progress, and key student outcomes.

• Designing and implementing (with the support of REUK’s Research Manager) student feedback mechanisms, regular check-ins, and longitudinal evaluation frameworks to track scholar progression.

• Supporting grant reporting and contributing qualitative impact stories and student reflections for funders, communications and organisational learning.

• Working alongside the Youth Advocacy Manager to provide Education Pathways students opportunities to engage with our Refugee Changemakers team

• Feeding student-led insights and operational learning into REUK’s broader research, policy, and systemic change work to improve refugee education nationwide.

Person specification

Although each role requires particular competencies, we seek staff members - irrespective of role - who are willing and able to demonstrate core competencies related to 1) character and values, 2) personal working style and 3) team working. Please see the applicant pack for more details. The competencies required for this specific role are:

• Student support and safeguarding: Proven track record of delivering direct support, pastoral care and complex casework for displaced young people or international/refugee students in higher education and supporting others to do the same.

• Training and resources: Experience designing and delivering transition, orientation, or onboarding programmes that support cross-cultural adaptation and academic readiness.

• Volunteering management: Strong experience in recruiting, training and supporting volunteers and volunteer groups (e.g., akin to academic mentors or campus welcome groups).

• Network and community building: Skills in facilitating student-led networks, organizing cohort events/meet-ups, and building inclusive peer-to-peer support spaces.

• Operational self-sufficiency and willingness to travel: High level of personal organization, ability to manage admin independently without junior support, and willingness to travel regularly across the UK.

• Knowledge of education pathway models: Familiarity with international refugee education pathway models (such as Canada’s WUSC; Australia’s RSSP/SkillPath and or others operating in Japan, Italy, Ireland etc).

• Knowledge and understanding of refugee tertiary education and the needs of resettled refugees more broadly: Strong understanding of the systemic barriers faced by refugee students in higher education both in the UK and internationally in first countries of asylum, as well as the support needed on resettlement to a third country.

• Student participation: Deep understanding of the principles of youth or student leadership and co-production, with the ability to embed these meaningfully across the education pathway 

• Interpersonal skills: An ability to build and maintain positive, warm and confidence inspiring working relationships with internal colleagues and external partners and stakeholders, including in complex situations.

• Communications: Outstanding verbal and written communication skills, including ability to appropriately communicate nuance and complexity; confidence communicating with and presenting to a variety of audiences.

Youth Programmes Officer – West Midlands 

SALARY: £18,731 pro-rata including holiday pay, based on a working pattern of 30hrs/week across 4 or 5 days, and 39 weeks/year. £26,700 FTE

LOCATION: Homebased with travel within West Midlands (mainly Wolverhampton and Telford) 

HOURS: 30hrs a week, working term time only (39 weeks/year).The hours and days of coverage may be negotiable for the right candidate and experience. 

CONTRACT: Permanent

Ideal opportunity if you enjoy working with young people and want to help them be the best they can be. 

Flexible and rewarding position within a dedicated and supportive team, working together to develop teamwork, leadership, and employability skills that inspire the next generation to aim high. 

Are you looking to join an exciting organisation that’s truly making a difference?

The Jon Egging Trust are seeking a highly motivated individual with experience of working with young people, to plan and deliver inspiring teamwork, leadership and employability programmes in the West Midlands. The role involves liaising with school staff, local partners (including the Military and local businesses) and volunteers to ensure programmes meet the needs of our young people and is supported by the Regional Manager, Midlands. You will be joining a fantastically motivated and committed team of workers who are all passionate about improving the lives of young people through our specialist youth programmes.

The successful candidate will be based from home with a requirement to travel to partner schools and business sites in and around Wolverhampton and Telford. Fuel expenses are paid and travel time is included as part of working hours. Working with secondary schools to provide early support programmes, core delivery time is usually within the school working day and during school terms only. All other working hours can be managed with flexibility by the post holder to ensure that all administrative tasks are completed as required.

Across the JET team we cultivate a culture of inclusion that respects individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers better outcomes for our young people. We welcome applicantswhatever your background and whatever your stage in life, so if you arereturning to the workforce after a period away,or even seeking a change of pace, please get in touch. 

About the Jon Egging Trust (JET)

At JET, we support vulnerable young people to get back on track and realise their potential; more than 30,000 young people right across the UK to date, and there’s so much more we can do. We’re an organisation that really values its people and we’re immensely proud that our team culture is based on caring and raising each other up.

Our benefits package includes:

• Flexible working

• Enhanced annual leave

• Homeworking allowance 

• Occupational pension scheme

• Occupational sickness scheme

• Special paid leave provision

• Enhanced family leave 

Download the Candidate Information Pack 

Read our Applicant Privacy Notice 

Child and adult at risk protection policy statement 

The Jon Egging Trust is committed to providing a safe and positive environment for everyone involved in its services and activities. The Trust takes its extended moral and legal duty of care very seriously in relation to children, young people, staff and volunteers. We seek to ensure the safety and wellbeing of all children and to protect them from harm or abuse when they engage in any of our activities.JET expects all employees and volunteers to share this commitment. The suitability of all prospective employees or volunteers will be assessed during the recruitment process in line with this commitment. 

To apply 

Please complete our online application form. LINK TO ATS 

The closing date is Sunday 13th September at 23.30 hrs 

Formal Interviews to be held via Teams plus an in-person session delivery at one of our partner schools in West Midlands week commencing 21st September 2026, location to be confirmed.

Questions? 

Contact through our website. 

Please note:

Due to our anonymised recruitment process, if your application is not shortlisted, we are unable to provide personalised feedback. 

To become an employee at JET, you must be able to provide evidence of your right to work in the UK and a satisfactory DBS check – enhanced with children's barred is required for this role. 

As part of our safer recruitment process, all candidates invited to a final interview will also be required to complete a confidential self-disclosure form, which allows any relevant information to be discussed in line with our safeguarding policy. 

Croydon Almshouses | Croydon (hybrid – up to 60% WFH)
Permanent |£41,200 per annum, pro rated | 20-25 hours per week, spread across the week

About us

There aren’t many organisations that can say they’ve been serving their community for over 550 years. Croydon Almshouses (CA) can and we’re proud to be the oldest charity in Croydon, rooted in a long-standing commitment to local people and place.

Since 1447, we’ve provided almshouse accommodation to older people with a connection to Croydon who are negatively affected by poverty. For the past 40 years, we’ve also awarded grants to voluntary, community and faith sector organisations, and individuals across the Borough.

Now, our focus is firmly on what comes next. Our vision is to create thriving communities where everybody can live with dignity and independence, using our resources and agility to reduce the impact of poverty on people in Croydon.

To help us deliver this, we’re recruiting an experienced Executive Assistant to the CEO, who is a values-led team player, who demonstrates exceptional attention to detail and strong communication skills to support the CEO to fulfil her responsibilities and enhance her effectiveness.

Essential criteria:

· Significant experience of administration

· Significant experience of working as a EA to a senior executive/ CEO

· Experience of working within the HR field

· Experience of managing a small budget

· Experience of diary management

Interested?

If you are an experienced EA wanting to provide high level support at an ambitious local organisation, we’d love to hear from you.

Apply now to become Croydon Almshouses’ next EA to the CEO and help create thriving communities where people can live with dignity and independence.

Alongside this EA role, we are also recruiting for two other part-time roles: a Finance Assistant and an Administrator. If you are interested in being considered for more than one role, please clearly state in your application which role(s) and hours you are applying for. Applicants shortlisted for more than one role will be interviewed for those roles on the same day.

Closing date: Tuesday 1st September, 9am

Interview date: Wednesday 9th September, in person

The Charity Governance Secretariat Manager is a full-time hybrid role based in Letchworth, with the flexibility to work from home for part of the week. The role involves managing governance processes for charity clients, including coordinating board and committee meetings, preparing agendas and papers, maintaining accurate records and minutes, and tracking actions to completion. The manager will ensure compliance with charity regulations and best practice, oversee key governance documents and policies, and support trustees and senior leaders with timely information and guidance. Day-to-day responsibilities include liaising with stakeholders, organizing meeting logistics for both digital and physical events, maintaining governance calendars, and supporting the continuous improvement of governance procedures. The role also requires close collaboration with internal teams to align governance activities with overall event delivery and client expectations.

Qualifications

• Experience in charity governance or company secretariat functions, including organizing board and committee meetings, preparing papers, and recording minutes.
• Strong administrative and organizational skills, with the ability to manage multiple deadlines, maintain accurate records, and coordinate complex schedules.
• Knowledge of charity law, governance frameworks, and regulatory requirements (e.g., Charity Commission guidance), or a willingness to develop this expertise.
• Excellent written and verbal communication skills, with attention to detail and the ability to produce clear, concise, and accurate documentation.
• Proficiency with digital tools and platforms used for meetings and events (e.g., videoconferencing tools, document management systems, office productivity software).
• Ability to build effective relationships with trustees, senior leaders, and external stakeholders, demonstrating discretion and professionalism.
• Experience in or exposure to healthcare, medical meetings, or non-profit sectors is beneficial.
• Relevant professional qualification or degree in a related field (e.g., governance, law, business, public administration) is desirable but not essential.

Interim Finance Director | Immediate Start | 7-Month FTC

• *£80,000–£90,000 + benefits | 7-month FTC | Hybrid London | Immediate Start**

A pivotal finance leadership role with purpose!

We’re partnering with a highly respected UK charity to appoint an **Interim Finance Director on a 7-month FTC**, this is a full-time, London based hybrid role, starting immediately, during an important period of organisational transition.

This is a hands-on leadership role where **financial resilience, governance and positive change** genuinely matter. The organisation provides supported housing and support to vulnerable and disabled veterans, helping those who have served their country to live with independence, dignity and wellbeing.

The opportunity

Reporting to the CEO and working closely with the Executive Team, Board and Finance, HR, Audit & Risk Committee, you’ll lead a broad finance transformation and improvement agenda.

Key priorities include:

• Leading and strengthening the finance function
• Completing and embedding outstanding external audit actions
• Developing a robust **five-year financial strategy** and leading the **2027/28 budget**
• Creating a credible pathway from current deficit positions towards sustainable operating surplus
• Refreshing the Finance Manual and financial policies, controls and procedures
• Leading internal audit and assurance
• Improving management accounts, forecasting, KPIs and Board reporting
• Providing executive oversight of finance and IT systems, including **Pyramid implementation**
• Advising the CEO, Board and Committee with clear, decision-focused financial insight
• Building a confident, collaborative and high-performing finance team

What we’re looking for

You’ll be a **fully qualified accountant** with significant senior financial leadership experience, including working with Boards and Audit/Risk Committees.

You’ll bring strong experience across **financial strategy, budgeting, controls, audit, governance, forecasting and organisational change**, with the ability to turn complex financial information into clear, actionable advice.

Why this role?

This is a genuine **delivery-focused interim assignment**. In seven months, you’ll have the opportunity to strengthen the finance function, improve governance and reporting, shape the five-year financial strategy and establish a credible route towards sustainable financial performance.

If you’re a strategic, hands-on finance leader available immediately and ready to make an impact, please apply online today I would love to hear from you!

Senior Reserves Officer – Maternity Cover
Old Coleham Yard, Shrewsbury and/or The Cut Headquarters, Shrewsbury
£34,072 per annum + 7% pension contribution
Fixed term Contract until Friday 16th April 2027, Full Time (35 hours per week)

Closing date: Monday 21st September 9.00am.
Interview dates:  8th (afternoon), 12th, 13th October 2026

What you will be doing:

We are seeking a conscientious and organised individual to lead the management of reserves across Shropshire, ensuring they are in good ecological condition and developed as safe, inspiring places for public access, education, research and demonstration. You will also support the Head of Reserves in managing and developing the Reserves team, with a particular focus on trainees, placements and apprentices.

You will oversee the safe and effective management of reserves through regular inspections, risk assessments and reactive works relating to trees, infrastructure and visitor safety. You will engage, support and enable branch groups (member groups) and volunteers working on allocated reserves, ensuring they follow Trust processes while building and maintaining positive relationships with neighbours, partners, members, volunteers and contractors.

You will manage resources effectively, securing and overseeing funding and schemes and ensuring these are delivered, monitored and reported against. You will support and guide colleagues to make the best use of their time and resources, helping to ensure that reserves are well managed, well known, accessible and welcoming to the widest and most diverse possible audience.

What we’re looking for:

We are looking for someone with a genuine passion for wildlife and nature, combined with practical experience in habitat and estate management. You will have experience carrying out inspections, planning and directing work, as well as managing wildlife projects, including budget management.

You will be a personable, well-organised individual who enjoys working with a wide range of people. You will have experience supporting and directing colleagues through mentoring or coaching, managing and motivating volunteer groups, and supervising contractors. You will also be confident working independently, using your initiative and managing your workload with minimal supervision.

Good IT skills are essential, including experience using Microsoft Word, Outlook, Excel and ArcView GIS. You’ll also need to hold a full UK driving licence.

The Trust is committed to building an equal, diverse and inclusive workforce we encourage applications from a diverse range of suitably qualified candidates.  Please let us know if you require any adjustments to make our recruitment process more accessible.

Why work for us - benefits we offer:

• 25 days holiday plus Bank Holidays and Service related holiday (pro-rated for part time staff)
• Salary sacrifice benefits
• Life assurance
• Generous pension - company contribution 7%, employee contribution 3%
• Enhanced Sick Pay
• Flexible working policy
• Employee Assistance Programme
• Staff discounts
• Employee away days
• Enhanced pay for maternity and adoption leave
• Coaching 
• Support with training and development to assist career progression
• Inclusive & supportive work atmosphere

About us:

Shropshire Wildlife Trust (SWT) has a vision of a thriving natural world, where Shropshire's wildlife and natural habitats play a valued role in addressing the climate and ecological emergencies, and people are inspired and empowered to take action for nature. We combine projects across Shropshire (including Telford & Wrekin) with advocacy and campaigning to restore nature and to engage people. We manage over 40 nature reserves and have almost 50 staff, 300 volunteers, and over 9000 members. SWT is an autonomous charity, but we are increasingly working collectively, as part of The Wildlife Trusts (TWT), to ensure that our local actions have a national impact and help to address global issues.

Overall job purpose

The Estate Officer will ensure the delivery of the regional maintenance programme, comprising routine, periodic, planned and urgent works, and the delivery of time limited maintenance consultancy and estate management projects. Working alongside the Conservation Projects Manager, the post holder will ensure regional estate compliance with CCT policies.

The post holder will be the main contact for all maintenance related matters and will maintain the property management records for the estate, develop volunteer projects and training on maintenance reporting and conservation cleaning and will assist with fundraising.

We have recently published our TRUST values, which outline the behaviours and expectations that act as our foundations at CCT. We have attached the pack, outlining each value, which we will also be using as part of our shortlisting and interview process to find the right candidates that align with our values.

If you would like to apply for this role, please visit our recruitment portal to begin your application. You will be asked to submit a CV and a short supporting statement (max 2 sides A4) outlining why you’d like to apply and how you fulfil the person specification for this post, so you’ll need to refer to the job description.

The closing date for receipt of applications is 8am on Monday 14th September 2026.

The interviews will take place in Manchester on Thursday 24th September. Please note that the interview date and location have been specifically chosen according to the availability of the panel.

Please note: As part of our recruitment process, we undertake candidate psychometric testing. If your application is successful and you are invited to interview, you will receive an email asking you to complete a series of activities, these need to be completed at least 2 days before your interview.

All successful applicants will be subject to a basic DBS, credit check, references and right to work checks.

We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.

If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact us.

We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.

We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.

The Royal Geographical Society (with the Institute of British Geographers) is seeking to appoint an Expeditions & Fieldwork Officer.

Expeditions & Fieldwork Officer
Department: Director’s Office
Responsible to: Expeditions & Fieldwork Manager
Location: South Kensington, London SW7
Hours: Full Time. 35 hour working week
Contract: Permanent
Salary: £30,295 to £32,930 per annum depending on experience and qualifications.

About Us:

The Royal Geographical Society (with the Institute of British Geographers) is the learned society and professional body for geography and geographers. It is also a charity and a membership organisation. The Society was founded in 1830 and has been one of the most active of the learned societies ever since. It was pivotal in establishing geography as a teaching and research discipline in British universities and continues to play a key role in geographical and environmental education.

About You and the Role:

The Expeditions & Fieldwork Officer will join a specialised team at a time of transition and growth, helping to expand the Society's capacity to support expedition and fieldwork practitioners and reinforce its position as an international leader in geographical exploration.

Drawing upon first-hand experience of expeditions or field research, the post holder will support the delivery of the Society's advice, information, training and outreach activities. They will act as a key point of contact for the exploration community, assisting with enquiries, maintaining specialist information resources and contributing to the development of practical guidance and publications.

The role combines operational and administrative responsibilities with support for a wide range of public engagement activities. This includes producing the Society's monthly exploration community bulletin, helping to organise training for grant recipients, maintaining exploration directories and databases, creating digital resources, and supporting the delivery of events including the annual RGS Explore Weekend.

The successful candidate will bring experience of expeditions or fieldwork together with strong communication, organisational and digital skills. Working as part of a small, collaborative team, they will help ensure the Society's support for modern geographical exploration remains rigorous, accessible and impactful as the community continues to grow.

Salary and Benefits:

This is a permanent, full-time post subject to successful completion of a probationary period of three months. The salary range for this post is £30,295 to £32,930 per annum depending on experience and qualifications. The post is based in Kensington, London.

There are a range of benefits at the Society which include the following:

• Full time working week of 35-hours with core working hours between 10.00am-4.00pm.
• Flexible working arrangements are available with a mix of office based and home working.
• 25 days annual leave per annum plus public bank holidays.
• Society closure between Christmas and New Year, in addition to the basic annual leave allowance.
• Pension scheme - 3% employee, 7.5% employer.
• Group Life Assurance at four-times basic annual salary.
• Free annual eye test.
• Free annual flu vaccination.
• Cycle to work scheme.
• Free 24-hour Employee Assistance helpline with available counselling support

Applications must be received by 9.30am on Monday 14 September.
Interviews are planned to take place on Wednesday 30 September.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

The Society aims to be an equal opportunities employer. We strongly encourage applicants from those traditionally underrepresented in the geographical discipline.

Applicants must have the right to work in the UK. The Society is unable to offer work visa sponsorships.

No agencies please.

We are looking for a person with an understanding of working with a values-driven team of people, in the charity or not-for-profit sector.

The person appointed will have an appreciation of the aims and values of the Sustain alliance and be excited by supporting our organisation in effective ways of working, whilst freeing up senior leaders and spokespeople to undertake influencing, communication, partnership development and fundraising activities.

The Operations and People Manager will help Sustain function effectively as an organisation and be a great place to work. This is a senior, trusted role working closely with the Chief Executive, Senior Leadership Team (SLT), Senior Management Team (SMT), line managers and Trustees to strengthen our people, operational and governance systems.

The post-holder will lead practical improvements in HR, people processes, line management standards, staff development, onboarding, offboarding, organisational culture and compliance. They will combine sound judgement, strong systems thinking and a people-centred approach, helping Sustain keep processes clear, proportionate and well-managed, while supporting colleagues to focus on effective delivery.

The mission of the Sustain alliance is to catalyse systemic change in the UK’s food and farming system – securing a healthy, fair, and sustainable future for all people, nature and a stable climate. Working in collaboration with our alliance members and others, we run a range of advocacy work, projects and campaigns to achieve permanent changes in policy and practice; and to engage more people, organisations and communities in being food system change-makers.

As with all senior roles at Sustain, the person appointed to this role will work mainly at the Sustain office in London during their probationary period, and thereafter at least half of working hours at our office, whilst benefiting from the flexibility offered to all colleagues. This is part of senior role-modelling of the creativity, support, engagement and well-being benefits that in-person working cultivates between colleagues. This will be managed in coordination with other senior colleagues to enable good in-person coverage and connectivity across the week and across common holiday periods.

Role and responsibilities
•Strengthen Sustain’s people, HR, operational and governance systems so that the charity works effectively, fairly and well.
•Help Sustain be a great place to work, with clear standards, supportive line management, good staff development and a positive, inclusive culture.
•Lead on high standards and practical improvements in recruitment; induction; probation; appraisals; people and HR processes; line management skills, knowledge and tools; staff consultation; and organisational policies and practices.
•Support senior leaders, line managers and Trustees with clear advice, reliable processes, good records and proportionate and effective risk management.
•Develop and maintain systems that are simple, useful and appropriate for Sustain’s size, values, resources and legal responsibilities
 

Tasks and responsibilities:

Organisational operations and systems
•Lead on managing and developing the charity’s operational activities.
•Ensure that senior management actions that support operational effectiveness are managed and carried out in a timely way, via an accessible and accountable process.
•Lead and/or participate in a range of internal groups that support operational effectiveness.
•Support the Chief Executive, Senior Leadership Team (SLT) and other relevant staff with governance matters, including:
oReporting to the Council of Trustees on operational and people matters;
oPerformance of the ‘Company Secretary’ role on behalf of Trustees;
oTrustee recruitment, induction and management of necessary information and processes;
oAppropriate compliance with the Charity Governance Code.
•Working with the Chief Executive and Chair of the Council of Trustees, help prepare and coordinate the agendas and the running of the quarterly board meeting and occasional (at least annual) staff and Trustees strategy day, as well as the Sustain AGM, Annual Report and Trustee elections (annual), as one of the key links in communication with and between Sustain’s Council of Trustees.
•Lead on development and implementation of one or more relevant chapter of Sustain’s Organisation Development Plan (ODP).

•Support the planning and running of events, working with Sustain team leads, partners, venues and contributors.
•Work with the Head of Finance, Head of Digital and Design and external suppliers to help ensure office, IT and operational arrangements are appropriate and support effective working.
 

People, HR and employment processes
•Lead development and implementation of HR processes, practical actions and transactions, using external HR and/or legal advisors for authoritative support and advice where needed.
•Lead on full lifecycle support for Sustain staff including:
oEffective and inclusive recruitment, onboarding and offboarding – implementing Sustain’s commitment to recruitment for diversity – working with SMT, finance and admin leads;
oCreating, grading, reviewing and updating job descriptions, working with line managers and the senior leadership team;
oManaging employment contract variances; funding precarity; end-of-contract and risk-of-redundancy processes, working with senior managers, line managers, affected employees and HR/legal advisors;
oCreating or supporting a range of opportunities for people from diverse backgrounds and identities to get involved.
•Act as first point of contact for HR queries, taking ownership of policies and process, culture and employee relations; informed by HR advice, consultation and annual staff survey, including overseeing an action plan to embed areas of good practice, and to pursue improvements in an accountable way.
•Regular review of job descriptions, grades, progression and staff benefits within Sustain to ensure we remain competitive within the sector.
•Provide or commission sector benchmarking data, analysis and recommendations to inform decision-making, using a methodology agreed with Trustee oversight, on matters such financial and non-financial staff benefits.
•Maintain and improve the Staff Handbook, Recruitment Handbook, and related policies, guidance, advice and other support.

Line management standards, learning and staff development
•Lead the development and implementation of clear, practical standards for line management at Sustain, working with SLT, SMT, the Line Managers Forum and external advisers where appropriate.

•Develop and oversee implementation of key processes such as annual appraisals, annual planning and objective-setting, and a suitable performance management process.
•Help ensure objective-setting, personal development and progression conversations are undertaken routinely, and that these and performance management are handled consistently, fairly and in line with Sustain’s values and legal responsibilities.
•Support line managers to run effective 1-to-1s, probation reviews, appraisals, workload conversations, development conversations, and difficult conversations where needed.
•Ensure suitable and sufficient ongoing learning opportunities and training for the staff team and the Line Managers group, driving the charity’s approach to consistent standards, personal development and career progression.
•Maintain and improve the Line Managers Handbook and related tools, templates and guidance.
Culture, EDI, staff voice and union liaison
•Manage and develop Sustain as a great place to work, with a working culture and practices that support effective delivery, as well as health, wellbeing and personal development.
•Serve as an active member of the Diversity Group, to implement and innovate on equity, diversity, inclusion and anti-racism, and to gather data to measure and report on impact and progress.
•Working with the CEO, provide a route for requests and suggestions from the Health and Wellbeing Group to be properly considered and actioned as appropriate.
•Develop and support ways for staff voices to be heard and influence policies, practices and organisational culture, and for staff to be able to raise ideas and concerns confidently and see actions taken as a result.
•Support structured staff consultation and union liaison processes, helping ensure they are well-organised, transparent, well-documented and conducted in line with Sustain's policies and recognition arrangements.

Governance, compliance and risk management
•Develop and update key resources, contributing to useful reference sets such as the Staff Handbook, Recruitment Handbook and Line Managers Handbook, including overseeing production, maintenance and updating of all policies, procedures and guidance relevant to operations and people.
•Ensure Sustain complies with all employment, health and safety, data protection, charity legislation and statutory guidance including filing at Companies House and maintaining organisational records with the Charity Commission, and managing the risk register and internal policies tracker.

•Ensure adherence to health, safety, diversity and safeguarding procedures in the office, in hybrid working and for events and activities; undertaking comprehensive risk assessments for events and activities; and ensuring appropriate risk mitigation, staff communication and updates to guidance.
Other
•Potential for this role to line-manage one or more member of staff, volunteer, paid intern and/or external consultant, offering 1-to-1 support for objective-setting, work delivery, coaching and pastoral matters.
•Any other reasonable tasks and duties, agreed with the Chief Executive, consistent with the nature and level of the role.

Person specification / What we’re looking for:

Qualifications and requirements
•Significant experience operating at a senior level in a people, HR, operations or an organisation development role, including responsibility for organisational systems and staff management. [E]
•Experience of working in a charity, not-for-profit, campaigning, membership, alliance or other values-led organisation. [D]
•Demonstrable commitment to the operations and people role through a relevant qualification, training or other continuing professional development (CPD). [D]
 

Experience
•Significant experience leading organisational, people or operational improvement and advising senior decision-makers. [E]
•Developing skills and learning plans, and commissioning and/or delivering learning opportunities including training, workshops, facilitation and/or coaching. [E]
•Managing employment contracts to improve employee information and job security, especially where funding is short-term and project-based, with insights into good practice. [D]
•Delivering training and/or guidance to improve people-related functions to be delivered by line managers. [D]
•Working in a unionised organisation. [D]
Skills, abilities and attitudes
•Confidence and experience to take a leadership role on operational and people matters, working with the Chief Executive, Trustees and senior managers. [E]
•Strong problem-solving skills, and negotiation skills and the ability and confidence to provide insightful and constructive proposals and advice. [E]
•Excellent project management skills. [E]
•Aptitude for managing financial information and budgets. [D]
•Ability to communicate clearly and sensitively in writing and verbally, including on complex, confidential or contentious matters. [E]
•Proficiency with computer software and records management. [E]

Knowledge
•Knowledge and experience of end-to-end management of staff team members and their development: recruitment, induction and probation; learning experiences, skills and training; personal and career development; performance management; support for health and wellbeing; and HR processes. [E]
•Sound knowledge of UK HR and employment rules and statutory guidance, and their implementation in good practice. [E]
•Knowledge of IT, online and practical systems for improving processes and efficiency. [D]
 

Attitudes and personal qualities
•Highly organised and self-motivated, with the ability to work flexibly, independently and meet deadlines; whilst having the judgment to know when and who to consult before proceeding. [E]
•High integrity, with a professional, diplomatic, values-led, solutions-focused and collaborative approach to working with individuals and a wider team. [E]
•Commitment and ability to work at our office in East London regularly. [E]
•Demonstrable commitment to equity, diversity, inclusion and racial justice. [E]
•Commitment to the mission and values of Sustain, and an interest in healthy and sustainable food and farming. [D]

Application closing date: Monday 14 September at 5pm (BST)

First stage interviews will take place (via Zoom) on: Wednesday 23 September 2026

Second stage interviews to take place in-person (London office) on: Wednesday 30 September 2026

Early applications are encouraged.

For any queries, please contact our recruitment team.

Position: Deputy CEO

Reporting to: CEO

Location: London or Bath (hybrid working at either location)

Contract: Full-time, permanent

Salary range: £65,000 - £75,000 (dependent on experience)

Deadline: 18:00 (BST) on 11 September 2026 

EJF is an equal opportunity employer and is committed to building a diverse and inclusive workplace. Applicants must have the legal right to work in the UK.

About the Role

Environmental destruction and human rights abuses are rarely separate crises - they are cause and effect. The Environmental Justice Foundation was founded on this understanding, and for two decades we have fought to protect the natural world and the people whose lives and freedoms depend on it.

We are seeking an exceptional Deputy CEO to help lead EJF into its next phase of growth and impact. This is an extremely rare opportunity to take on a crucial leadership role at a highly respected international NGO at a pivotal moment.

As Deputy CEO, you will play a central role in shaping EJF's strategic direction, team leadership and operational excellence, working in close partnership with the CEO and senior team to scale our impact, strengthen our global presence, generate new income, and ensure the organisation continues to deliver courageous, evidence-led change.

The Deputy CEO will take on critical tasks to enable the CEO to focus on delivering the strategic vision, providing vital leadership and development of EJF's programmes and governance. You will assume specific, nominated areas of programme management, supervising and guiding campaign and communications teams and providing a clear line of decision-making and direction.

The role will work closely with the CEO and senior leadership to continually improve the organisation's efficiency and effectiveness, entrench the ethos, vision and values that define our working culture, and help deliver the positive impact for the natural environment and the human rights that depend on it.

From strengthening governance and organisational performance to driving innovation, growth, and collaboration, you will be instrumental in maintaining an agile, resilient, impact-driven organisation capable of confronting some of the world's most urgent environmental challenges.

This role calls for an experienced and confident manager and leader with strategic vision, operational rigour, communications acumen and a deep commitment to biodiversity conservation and environmental justice. You will bring people together across cultures and disciplines, empower emerging leaders, and foster a high-performance, inclusive organisational culture. Externally, you will help represent EJF with credibility and influence, building alliances with funders, policymakers, partners, and frontline communities to accelerate systemic change.

Key Responsibilities

1. Mission and Purpose

● Alongside the CEO and Founding Director, continuously reaffirm and embed EJF's Mission, Vision and Values, ensuring they are deeply embedded across all programmes and teams to foster cohesion and strategic alignment globally.

● Safeguard our core mission of environmental justice and strengthening grassroots capacity in the Global South, ensuring that the organisation, across its multiple geographies and jurisdictions, adheres to this core purpose and scope.

● Articulate and deliver the highest possible professional standards, working culture and practice across all aspects of EJF's work.

2. Campaign Delivery, Amplification and Impact

● In close partnership with the CEO, guide and oversee the organisation's strategic and tactical approach across its operations and campaigns.

● Provide additional guidance, recommendations and scrutiny on the planning, production and release of reports, films and other campaign materials.

● Help shape EJF's external positioning, ensuring coherence between evidence, advocacy, partnerships and communications.

● Strengthen EJF's visibility and reach by engaging the media, attending and presenting at high-level meetings, liaising with key contacts and major funders, and acting as a spokesperson in the CEO's absence.

3. People, Culture and Leadership

● Help to further develop and support a high-performing Senior Management Team (SMT), individually and collectively, fostering accountability, collaboration and strong leadership practice.

● Guide and mentor teams to ensure they remain focused on delivering EJF's mission and priority objectives with strategic impact.

● Ensure fairness and equity for staff across the organisation, alongside consistently high standards of management.

● As directed by the CEO, serve in his absence to ensure the campaigns and programmes continue uninterrupted, working closely with the Senior Management Team (SMT).

4. Operations and Funding

● Work with the Operations Team to ensure EJF's exemplary operational efficiency across all areas of its work, championing continuous improvement of systems, processes and tools to strengthen efficiency, resilience and internal knowledge sharing.

● Work with the CEO, Founding Director, COO, and other team members to secure funding to support all our operations. This will require direct liaison with key donors, identifying new funding streams and ensuring compelling proposals, grant reports and updates are delivered on time.

● Ensure our operations across geographies and jurisdictions adopt a unified approach in all aspects of our work while respecting local contexts and needs.

5. Risk and Security

● Ensure that robust security and safeguarding measures are in place, regularly reviewed and actively embedded across teams.

● Contribute to organisational risk management, providing an additional oversight role for legal, reputational, political and operational risks across multiple jurisdictions, ensuring guidance and support are in place to secure compliance with relevant laws, regulations and ethical standards in all operating contexts.

Essential Experience, Skills and Attributes

We are seeking a values-driven, strategic leader with the judgement and organisational capability to help guide EJF through its next phase of growth and impact.

You will bring:

● Significant senior leadership experience (typically 10+ years), ideally 6+ years within the charity or not-for-profit sector.

● Proven success in programme design and delivery and organisational management, including oversight of complex budgets and resources.

● Strong financial acumen, with the ability to improve cost-effectiveness and maximise impact.

● Outstanding communication skills, including exceptional written English and the ability to engage diverse audiences, from teams to funders and senior decision-makers.

● Sound judgement and strategic thinking, with the ability to navigate complexity and make high-quality, values-led decisions, including in fast-moving or high-stakes environments.

● Strong people leadership, with experience building inclusive, high-performing teams, supporting senior colleagues, and developing emerging leaders across cultures and geographies.

● Experience contributing to organisational strategy, change, and governance, with confidence engaging boards and leading through growth or transition.

● A collaborative, diplomatic approach, combined with resilience, adaptability, and composure under pressure.

● Experience working in international or distributed organisations, and building effective external partnerships, including with donors, business partners and grassroots groups.

● An ability to travel internationally, occasionally at short notice.

● A clear commitment to EJF's Vision, Mission and Values, and to fostering a culture of excellence, equity, safeguarding, and impact.

While not essential, the following would be a strong advantage:

● Additional languages, particularly French, Spanish, Portuguese, or German.

● Professional media or communications experience, with demonstrable skills in shaping narratives, engaging audiences, and supporting organisational visibility.

● Experience in field research and/or investigations, ideally in complex or international contexts.

● Proven ability to manage projects, people, and budgets remotely, including supporting geographically dispersed teams.

What We Offer

In return for your leadership and commitment, we offer a rewarding package designed to support your well-being, flexibility, and professional growth:

● 30 days annual leave (including public holidays), increasing with each year of service, plus additional paid leave between Christmas/New Year.

● Private healthcare package.

● Generous pension scheme, with employer contributions increasing over time.

● Hybrid working (minimum 3 days in the office).

● Cycle-to-work scheme.

● A dynamic, supportive, and inclusive working environment, with genuine opportunities for professional development and career progression.

● The chance to play a senior leadership role in an organisation delivering real-world impact for people and planet.

Join Us

EJF's strength lies in a rare combination: deep, trusted relationships with grassroots communities on the front line of environmental destruction, and the expertise to turn that local knowledge into major campaigns that protect our oceans, our climate, and the ecosystems that sustain us all. As Deputy CEO, you will help ensure that strength keeps growing — sharpening the leadership, systems and teams that connect community action to global impact, from coastal fishing villages to the corridors of international policy.

At EJF, leadership means courage, integrity, and impact. As Deputy CEO, you will help steer campaigns that expose environmental crime, defend those on the frontlines, and secure lasting protections for ecosystems and communities alike. Together, we work to protect people by protecting the planet — and to build a fairer, more resilient future for all.

If you are ready to bring your skills to a mission that matters, we would love to hear from you.

Application

To apply, please use this link to upload your:

● Cover letter outlining your suitability and interest in the role (max 2 pages)

● CV (max 2 pages)

Deadline: 18:00 (BST) on 11 September 2026 

** We encourage early applications as we review on a rolling basis and may begin interviewing shortlisted candidates ahead of the deadline.

Only shortlisted candidates will be contacted. No other communications or agencies, please.

Applicants must have the legal right to work in the UK. EJF is an equal opportunity employer and is committed to building a diverse and inclusive workplace.

We are looking for a part-time Communications Manager to support MDP in the communication of our work through social media, press engagement, community storytelling, and organisational communications.

To build migrant power, we need strategic, sharp, engaging, and sometimes humorous content on migrant justice and democracy in the UK. We need to tell the stories of our communities and why the right to vote is essential to different audiences through different channels - online and in the press. This role is perfect for creatives who have skills in graphic design, video editing, and copywriting; and can support the team with creative brainstorming on the latest social media trends, meme formats, cultural references, and political opportunities for posting. You will also manage MDP’s newsletter and website.

TERMS AND BENEFITS

• Fixed term contract for 12 months (with the possibility of extension depending on future grants), £38,000 pro rata (equivalent to £30,400 per year), with a September or October 2026 start.

• 25 days of paid annual leave pro rata, plus bank holidays. In addition, the MDP office closes for two paid weeks over Christmas and New Year.

• 4% pension (3% employer and 5% employee contributions)

• Access to training and mentoring opportunities to develop in the role, if needed.

• Flexibility in working hours and TOIL.

• Central London office space. MDP’s office is in Vauxhall, London. Staff have daily access to the office and the team works from the office together at least once a week.

ABOUT MDP

Migrant Democracy Project (MDP) is building migrant power in the UK. We believe in leveraging the power of democratic participation to create just society for all residents. We build political power by getting migrants registered to vote, we organise for votes for all residents, and we support the leadership development of migrant leaders. We want to build a society where migrants’ interests and needs are heard, included and represented in all levels of UK politics. 

We work in solidarity. We recognise that our struggles, liberation, identities, and oppressions are interconnected. We do not exist in isolation to other communities.

Our fight for migrant justice is tied to queer and trans liberation, racial and disability justice, reproductive freedoms, freedom for Palestine and all oppressed people, anti-capitalism, and beyond.

KEY DUTIES  - Please read the job specification attached document before applying for a full list of duties.

• Communications Strategy Development: Build and implement MDP’s Communications Strategy. Pay attention to breaking news and the activities of MDP staff and wider Champions to develop a communications strategy in-line with MDP’s organising strategy.
• Social Media Content Development: Develop social media content for MDP’s Instagram, TikTok, and LinkedIn accounts, including graphics, video scripts and captions, working with MDP spokespeople and champions.
• Press and Media Engagement: be the point of contact for all media activity, develop networks with journalists and pitch stories and MDP spokespersons.
• Other Communications: write and design MDP's monthly newsletter, maitain the MDP website and provide input on other external communications.

KEY QUALIFICATIONS - Please read the job specification attached document before applying for a full list of qualifications.

• Experience recording, producing and posting content using a range of social media platforms, including Instagram and TikTok

• Excellent communicator who is able to translate often complex topics into accessible content for our community members.

• Experience communicating with journalists, successfully pitching stories, and  working with tight deadlines.

• Experience using design tools (e.g. Canva and Kapwing) 

• Understanding of ethical storytelling practices and experience working with communities to tell their stories

• Excellent organisational skills, keeping track of key events, planning content accordingly;

• Strategic and creative thinking on crafting narratives in support of campaigns and political activities.

HOW TO APPLY

Please send your CV with the Subject Line “FIRST NAME LAST NAME COMMUNICATIONS MANAGER” by 31 August 2026 and complete the online form following the guidance in the application pack.

MDP is dedicated to the kind of diversity and inclusion that makes our organisation thrive. We highly encourage people to apply who identify as migrants and refugees; women, trans or nonbinary; LGBTQIA+; Black or BIPOC; and disabled.

Please let us know if you have any access needs or requirements. We will work with you to help you achieve your best.

DECISION-MAKING TIMELINE

We are looking for the Communications Manager to start in September or October 2026. The applications will be reviewed on a rolling basis and interviews will be scheduled accordingly.

Interview process

● Stage 1: shortlisted candidates will be invited for a 20 minute interview online with the Executive Director.

● Stage 2: if successful after Stage 1, shortlisted candidates will be invited for a 75 minute interview in-person. This will include a practical exercise and questions about your experience. You will have an opportunity to ask us questions as well.

Please download and refer to the full application pack for the job description and follow the application process outlined there.

We are recruiting a Programme and Partnerships Officerto join our new initiative: Age Friendly: Live Better in an Age Friendly Hertfordshire where your skills can make a meaningful impact within local communities. This role covers Watford, Three Rivers and Hertsmere localities.

This pivotal role within the programme team support the effective delivery of our work within local places so that more people across the county can enjoy their later life.

Working under the programme Lead and working closely with the programme team you will take responsibility in ensuring that the local delivery plans are implemented, working with the wider stakeholders in the local community.

You will provide direct support across multiple local areas on key actions, such as leading on walking audits, take a seat campaigns, and working with local stakeholders to identify, implement and embed age friendly priorities. In addition, you will play a key role with the programme communications and working with local communities, including overseeing and maintaining our approach to keeping contact with members, responding to enquiries and requests, coordinating events and email communications.

You will be responsible for day-to-day delivery of the local action plan, working independently while maintaining strong communication with the programme team. You will support ongoing review and development of processes as the programme evolves, ensuring our approach remains effective and responsive.

Responsibilities

• Lead engagement with district, borough, town and parish councils to embed Age Friendly principles within local strategies and service delivery, and support them through the process of preparing for and achieving formal Age Friendly accreditation.
• Collaborate with district partners to align local priorities and advance the Age Friendly agenda, establishing Age Friendly Partnerships(s) and working groups as required.
• Represent the programme and partner organisations at local community events, partnership meetings and engagement activities.
• Support establishment and ongoing delivery of local Older People’s Forums or equivalent structures to ensure strong resident voice in shaping priorities.
• Work with local authority and VCFSE partners to identify and pursue funding opportunities that can support local Age Friendly projects and innovation.
• Recruit local organisations, community groups and stakeholders to join the Age Friendly Network and strengthen commitment to age-friendly practices and sign up to the Age Friendly employer pledge.
• Participate in programme steering groups, providing insight from local delivery to inform countywide planning, priorities and system-level action, and vice versa.
• Lead or support delivery of local campaigns and engagement activities, including initiatives linked to national movements (e.g., International Day of Older People, Act Now Age Better, Take 5 to Age Well).
• Promote and support awareness, recruitment and engagement with the Age Friendly Ambassador Programme across the local area.
• Support development and implementation of the action plan for the local area, ensure it remains on track and is delivered within agreed times.
• Manage volunteers who will be supporting the implementation of the local action plan.
• Engage stakeholders across community, voluntary and statutory sectors to build commitment, through attending meetings.
• Establish means by which to engage with local people, raise awareness and interest in participating in the initiative.
• Research and coordinate policy development in line with this work.
• Prepare and present briefings and reports about progress against plans, at internal and external events.
• Produce written reports as required for internal management purposes as well as for wider external publication.
• Maintain a ‘lessons learned’ document to support and guide other areas wishing to progress an 'Age Friendly' assessment and programme of work.
• To develop an understanding of the needs of older people which are not being fully met and feed this information into the ongoing development plans for our services, and to help us target activity to address these needs.
• To assist with the evaluation of service feedback and ensure that relevant information is acted on by services and also used to develop future services.
• Keep accurate records using the partnership’s client management system.
• Set up Network meetings and record minutes.
• Ensure all activities are delivered in accordance with agreed policies and procedures e.g. equalities and diversity, health and safety, confidentiality, data protection etc.
• Support regular network communications, including the monthly newsletter and member bulletins.
• Work with the team to ensure the online resources and web pages are up to date, accurate and accessible to members, and meet the needs of new and potential members.
• Promote and support open and effective collaboration across the programme.
• Carry out all duties in a professional manner and in line with our values

You will have:

• An excellent understanding of project management
• The ability to influence a wide range of stakeholders, including local authorities, VCFSE partners, community groups and older residents.
• The ability to manage sensitive situations, differing viewpoints and competing priorities constructively.
• Excellent administration and time management skills.
• Excellent IT / information management skills.
• Excellent presentation skills.
• Good written & spoken communication skills.
• An understanding of the needs and concerns of older people, including those living with long-term conditions or disabilities or are underserved.
• Knowledge of statutory or voluntary agencies, ideally in Hertfordshire, and how they relate to those over 55 years of age.
• Knowledge of GDPR and its’ application in managing activities and volunteers.
• An understanding of marketing and communications.
• The ability to build effective working relationships with a range of people across sectors, and organisations, representing people of different cultures, background and beliefs.
• Ability to think strategically and develop/deliver detailed implementation plans.

You should have experience of:

• Supporting programme or project teams through coordination, communication and organisational tasks.
• Working on multiple projects and managing multiple deadlines & stakeholders simultaneously.
• Working with membership, contact or stakeholder management tools (e.g. excel, CRM).
• Working autonomously and managing workload independently, including in remote or lone-working environments.
• Managing volunteers.
• Working collaboratively with other organisations.

For further information about the role and the Age Friendly: Live Better in an Age Friendly Hertfordshire initiative  please visit Age UK Hertfordshire's website.

Interviews will be held on: Thursday 10 and Friday 11 September 2026

University Access Officer

We are looking for a University Access Officer based in Northamptonshire.

The University Access Officer works with school staff at all levels, volunteer tutors and coaches, and with the rest of the team to ensure that the delivery of our programmes is optimised.

Join an education charity that believes that every young person can make the most of education, unlocking their potential and creating a fairer society.

Position: University Access Officer

Location: Northamptonshire/Hybrid

Contract: Permanent

Salary: £26,227.50 per annum

Hours: Full-time

Close Date: Midday 28th August 2026

Interviews: Online from 3rd September 2026

Start date: ASAP after interviews

About the Role

This vacancy is for a University Access Officer to work in 4 schools within the Brooke Weston Trust: Brook Weston Academy, Corby Technical School, Corby Business Academy and Kettering Science Academy. 

Monday-Thursday is spent in schools, with Fridays and school holidays as remote working. 

The University Access Officer works with school staff at all levels, volunteer tutors and coaches, and with the rest of the team to ensure that the delivery of the programmes is optimised.

Role responsibilities include:

• Work directly with students, mentoring in an impactful, professional and safe manner.
• Engage with school staff, your Programme Manager, and students in school to ensure that you have fully enrolled cohorts across all programmes.
• Coordinate the delivery of the programmes across allocated schools, acting as the sole on site representative of charity.
• Assess student progress towards being able to make successful university applications.
• Upload information onto the Salesforce database in a timely manner (training is provided).
• Work proactively with school staff to ensure their cooperation and timely completion of activities, enabling effective communication to contribute to the smooth running of the programmes.
• Present at termly school meetings with Senior Management to report on the programmes progress.
• Support the wider team by attending university site visits which take place on occasional Saturdays and weekday evenings (paid time off is provided).

(As this job is based in four schools each week and regular travel is required, a full UK driver's license is advantageous)

About You

You will also have:

• Demonstrable skills in mentoring groups of students and 1:1.
• Excellent organisation and time management skills, with the ability to deliver multiple programmes and projects at pace and manage administration accurately.
• Able to communicate and influence impactfully at all levels.
• Resilient and adaptable.
• Able to work towards and meet deadlines with a problem-solving mindset.
• Able to effectively time manage and actively prioritise.
• Able to work independently, in busy school environments, with an ownership mindset.
• Skilled in building and maintaining excellent relationships with young people and school staff/leaders
• Good sense of attention to detail 
• Can demonstrate an ability to take action to keep young people safe and raise concerns.

Training and Development 

You will be provided with regular training so that you can develop your skills and succeed in the role. There is support from your line manager (Programme Manager), as well as guidance from more senior University Access Officers and the wider University Access Officer tea . There are opportunities for progression, including several additional responsibility roles which are available for University Access Officers to apply for once they have completed their probationary period successfully.

About the Organisation

Join an organisations that believes that every young person should have the opportunity to fulfil their potential and make the most of their education. The team are passionate about reducing the educational barriers students face, helping them to pursue a career in their chosen field and follow their dreams. 

Benefits include:

• 25 days annual leave p.a. (pro rata) plus Bank Holidays and 5 Winter closure days 
• PerkBox
• Employee Assistance Programme, a 24-hour helpline for staff.
• Online Medical assistance
• Interest-free travelcard loans and travel-allowance for expenses over £10 per day, where applicable.
• Cyclescheme loans.
• 2 paid Volunteering Days and 1 paid Wellbeing Day
• Employer’s pensions contributions (3%).
• Learning and Development opportunities.

The organisation is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.

As a proud to be a Level 1 Disability Confident employer, if you require any reasonable adjustments please contact us. Please note, if you are selected for appointment to the role, you will be subject to a DBS check.

You also have experience in roles such as Teaching Assistant, Schools Officer, Mentor, Pupil Mentor, School Mentor, Teacher Support, University Office, Access Officer, School Access Officer, University Access Officer, Education Access Officer, Higher Education Access Officer.

Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP