Supporter insight manager jobs

Lead complex, high-impact services that support people to live well and help shape the future of social care in Southend.

Applications close: 9 a.m. Thursday 26th February 2026
Location: Southend-on-Sea and services-based

About Southend Care

Southend Care is a wholly owned local authority company delivering a broad range of adult social care services, including older people’s care homes, domiciliary care, supported living, mental health services and community-based provision.

Operating across multiple locations with a lean, committed leadership team, the organisation is known for its adaptability, responsiveness and ability to manage change in a challenging and fast-moving environment.

With a refreshed board, new non-executive directors and a renewed focus on culture, engagement and commercial resilience, Southend Care is looking ahead with confidence. We are also on a journey towards providing services for children and young people, so there has never been a better time to join us.

About the role

Southend Care is seeking an experienced, hands-on Director of Operations to play a pivotal role in leading and shaping high-quality social care services across the city. This is a rare opportunity to join a values-driven, commercially aware organisation at an exciting point in its evolution, helping to strengthen operational performance, embed a positive culture and support sustainable growth.

As Director of Operations, you will take overall responsibility for the operational leadership, quality, safeguarding and performance of services. Working closely with the Managing Director and Director of Corporate Services, you will provide visible, credible leadership to managers and frontline teams, ensuring services are safe, person-centred and financially sustainable.

You will play a central role in developing managers, strengthening consistency across services, improving engagement with stakeholders and service users and supporting opportunities for service development and growth.

This is a genuinely hands-on role in a small senior team, requiring someone who is comfortable rolling up their sleeves while also contributing strategically to the organisation’s future direction.

Who we are looking for

We are looking for an operationally strong, people-focused leader with senior experience across social care and a deep understanding of regulated services. You will bring credibility in areas such as safeguarding, quality improvement and service delivery, ideally in older people’s services, domiciliary care, mental health or supported living.

You will be comfortable working autonomously in a lean environment, visible and approachable in your leadership style and confident holding managers to account while building trust and rapport.

Commercial awareness, adaptability and a collaborative mindset are essential, as is a genuine commitment to service user and staff experience.

Above all, you will bring the energy, personality and practical leadership needed to thrive in a close-knit team and help Southend Care continue to evolve and succeed.

Please click 'Redirect to recruiter’ to be redirected to the Peridot Partners website, where you can find full details of the candidate profile and register your interest to apply.

Applications for this role close at 9 a.m. Thursday 26th February 2026.

About Us

Bridges Outcomes Partnerships (BOP) is a not-for-profit social enterprise that works alongside Government, community groups and specialist Delivery partners to design and deliver vital services that support people to improve their lives, in areas ranging from housing and employment to education and health & wellbeing.

The role of BOP spans project development (working with Government and others to design and launch the service), project management (coordinating the delivery phase, managing performance, and liaising with the various stakeholders) and project finance (funding the project until it starts to earn outcomes payments). Our own funding comes from a group of pioneering social investors, including The Office for Civil Society, Big Society Capital, Pilotlight, Trust for London, who, like us, are motivated by improving lives and changing the system for the better.

About the opportunity

This role creates a unique and exciting opportunity to support the delivery of a new multi-partner Domestic Abuse Service in Plymouth. Our partnership of local VCSE organisations brings together a strong coalition of expert partners to deliver impactful support and prevention with a clear focus on improving outcomes for people and systems affected by Domestic Abuse. The programme aims to provide community-based support, built on:

·A trusted, well-governed local partnership with deep roots in communities and statutory systems, delivering a cohesive and unified service for survivors.

·A whole-family, holistic model that integrates advocacy, behaviour change, children and family services, and safe accommodation to reduce risk and build resilience across the family unit. 

·Survivor-led and trauma-informed practice, with lived experience embedded in design, delivery, and decision-making to ensure services are relevant, accessible, and inclusive.

·Flexible, community-based access and outreach, offering multiple entry points, streamlined referral pathways into specialist provision, and tailored responses for each survivor and family.

·Robust data and evidence, collecting and analysing impact data, allowing us to learn from what works and to keep iterating to delivery more effective, and to show long-term impact for survivors.

The role requires strong project development and delivery management skills (coordinating the mobilisation and delivery phase, and liaising with the various stakeholders) as well as the ability to  facilitate effective governance and make decisions (including data analysis and presentation skills). As the Lead for the partnership, you will work with the Programme Director to create an effective platform for all stakeholders, including those we support, to be heard. This will require multi-stakeholder engagement and management including VCSE, Local Authority and Central Government partners. Through this engagement you will create a transparent and accountable environment where data, and testimony, drive decision making.

The role will also include support to Quality Assurance and Project Development and Social Investment functions. Key job functions will include:

Governance and Reporting

- Coordinate and deliver effective, multi-layered, governance with multiple stakeholders.

- Build and support strong relationships with partners.

- Provide contract support and management.

- Oversee all data related aspects of the programme including data collection, extraction, analysis, reporting, presenting, etc.

- Produce regular reports and data analysis to inform project delivery and decision making, and to support performance management through continuous iteration and targeted innovations.

- Gathering, analysing, and presenting quantitative and qualitative data to measure the impact of service innovations for the programme.

- Ensuring the voice of those we support is heard.

Developing external relationships

- Working with the Programme Director to develop and manage local relationships, this role will have an operational focus on supporting improvement to the service.

- This will include support for pathway development between services, including those not currently within the partnership.

- This role will also be required to represent the partnership in local appropriate forums

Coproduction and Design

- Identifying challenges to achieving outcomes and to engage with delivery partners to identify opportunities to adapt the delivery.

- Work with the Programme Director to ensure the voice of those who have experienced the project and of wider services across Plymouth is heard and incorporated into delivery.

Quality Assurance and Compliance Management

- Supporting Partners to conduct self-assessment QA processes to ensure high quality casework and support is undertaken at all times.

- Quality checking data on the case management system.

- Liaising with the commissioners around quality checks.

Growth/Sustainability

- Support the Programme Director and partnership to identify and secure funding to enable growth and innovation.

- Provide support and liaise between internal functions (Project Development and Social Investment, Enablement) and local partners.

- Supporting and contributing to wider business development opportunities.

About you

You will have the following skills, knowledge and competencies:

Essential

· Desire to support a unique impact-led project

· Passion to make a difference to those who are at risk of Domestic Abuse

· Tenacity and a desire to overcome obstacles

· Good with numerical data and analysis and can accurately assimilate information and develop critical insights to inform decisions

· Ability to make sense of something complex and recommend practical solutions

· Can confidently communicate your ideas verbally and in writing

· Can simplify complexities and adapt your communication so others can understand

· Ability to develop and manage positive and collaborative relationships with multiple partners and stakeholders with different perspectives and interests

· Ability to work independently and use own initiative to find solutions

· Experience of working in a relatable field

· Ability to network with a wide range of organisations

· Team player with a strong work ethic

 Desirable

· Coaching/mentoring skills

· Experience of quality checking work

· Experience of working in the Domestic Abuse sector

· An understanding of the challenges that impact on the delivery of Domestic Abuse Services

What we will offer you

• We are a flexible employer and we will support you to ensure you achieve a healthy work life balance.

• You will be joining an incredibly dedicated, vibrant, dynamic and talented team of people who are deeply passionate about services which improve people’s lives and public sector reform.

• You will get 25 days’ annual leave plus 8 days for bank holidays plus a birthday leave day and 2 additional ‘gifted’ day/s between Christmas and New Year

• We offer a Salary Sacrifice Pension Scheme

• We offer Life Insurance, Income Protection Insurance and wellbeing benefits & resources

• We also offer Private Medical Insurance on successful completion of your probation period

• You will be able to access Learning and development opportunities

Application process/next steps

You’ll answer 2-3 questions that are related to the day-to-day job and will be asked to upload your CV. Your answers will go through our sift process: all answers will be anonymised, randomised and then reviewed by a panel of reviewers.

NB To keep your response personal and genuine, we ask that you don't use AI tools (like Chat GPT or others) to answer the applications - we're looking for your own voice and experience to come through.

If you are shortlisted, we’ll invite you to the next step, which will be first and second round interviews with some of our colleagues.

Bridges Outcomes Partnerships is an equal opportunities employer and ensures that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. We welcome applications from candidates of all backgrounds and will make reasonable adjustments for any part of the recruitment process for candidates who meet the minimum criteria for the role. Please note, for this particular role candidates will require Right to Work in the UK.

We are looking for a Children's Spiritual Formation Lead. In this role, you will develop and create a spiritual formation pathway for children, that fosters spiritual growth through contemplative Christian practices, with a specific focus on pioneering and developing retreat day experiences for schools as part of the pathway. This is a national role that will enable churches to support their ministry to children in schools through contemplative Christian practices. You will also, where needed, play a hands-on role in supporting churches and schools in our work.

In this role, you will:

• Write and develop a contemplative spiritual formation pathway to strengthen

  lifelong spiritual growth for school children from Early Years to Secondary.

• Develop and project manage a national strategy for the pathway that can be

  contextualised, to encourage and equip churches to provide spaces where

  school children grow spiritually through contemplative Christian practices.

• Where helpful pilot the pathway within Oxfordshire.

• Develop, hone, pilot, and test a scalable, one-day contemplative retreat model

  for schools using Space Makers and prayer-space resources.

• Embed our one day contemplative retreats for schools as an integral component into the creation of the contemplative spiritual formation pathway.

• Expand delivery of retreats nationally with support from the CEO, by designing

  and delivering training for churches, leaders, lay volunteers, & students.

• Embed a network of volunteer adult & student Contemplative Practice Champions to sustain & refine delivery of retreats and the contemplative spiritual formation pathway.

• Where needed, support on-the-ground delivery of retreats and prayer and reflection spaces in schools.

About You

We’re looking for someone who has:

• 5–7 years of hands-on experience supporting children’s spiritual growth within a Christian-faith context.

• Proven ability to turn ambitious regional or national visions into reality.

• Skilled at building, organising, and energising dynamic volunteer teams.

• Deep passion for nurturing children’s long-term spiritual development,

  especially through the contemplative Christian tradition.

• Ready to roll up your sleeves and tackle a broad range of responsibilities with

  enthusiasm and practical expertise.

• Self-starter, able to work independently and collaboratively

Role Details

• Position: Children's Spiritual Formation Lead

• Location: Remote. Travel required for in person team days 3 - 6 times a year.

  Some travel across Oxfordshire and nationally.

• Hours of work: Part time, 4 days (FT considered for the right candidate)

• Salary: £35,000 – £40,000 (pro rata if 4 days) depending on experience.

• Start Date: As soon as possible. (flexible for the right candidate)

  This post is subject to an Occupational Requirement

  BeSpace serves and supports clients within the Christian sector, the nature of the work requires that this post holder has an active faith in Jesus under the Equality Act 2010, part 1, schedule 9.

  Why work for BeSpace?

  We are intentional about developing an excellent team culture and an environment through which you will thrive, grow and succeed in your role.

  Your benefits include:

• Generous annual leave – 25 days (pus bank holidays) per year, pro rata

• Additional time off between Christmas and New Year.

• 1 day paid a year as a personal Retreat Day, in line with our ethos that stillness

  sparks spiritual growth

A leading UK professional membership organisation is seeking an experienced and strategically minded Senior Finance Business Partner to play a pivotal role in strengthening financial performance, supporting organisational growth, and enhancing long-term financial sustainability.

The opportunity

This is an influential position at the heart of a respected, mission-driven organisation. You will lead on management accounts, budgeting, forecasting and financial planning for a complex group structure, while providing insight, challenge and high-quality advice to senior leaders and operational teams.

You will work closely with the senior finance leadership team, acting as a trusted partner in shaping financial strategy, improving processes, and driving informed decision-making. The role also includes line management of a small team and the opportunity to influence business planning at a critical time for the organisation.

The role:

• End-to-end production, analysis and presentation of monthly management accounts.
• Annual, in-year and medium-term financial planning, budgeting and forecasting.
• High-quality financial insight, modelling and business case development.
• Support and constructive challenge to budget holders and senior decision-makers.
• Line management, coaching and development of finance business partnering staff.
• Contributions to annual and interim audits and financial statement preparation.
• Improvements to financial systems, reporting, processes and data quality.
• Support for risk management, governance and compliance activities.

About you

You will be a confident communicator and relationship-builder who can translate financial information into clear, accessible insight. You’ll bring:

• Experience in finance business partnering within a charity, membership body or commercial organisation.
• Experience managing and developing staff in a hybrid or multi-site environment.
• Strong stakeholder engagement, influencing and communication skills.
• Commercial acumen, problem-solving ability and a continuous-improvement mindset.
• Ability to present complex data clearly and support robust decision-making.
• A proactive, self-starting approach and commitment to excellent delivery.
• A collaborative style and commitment to inclusive, values-driven teamwork.

Why join?

You will work within a forward-thinking, purpose-led organisation with a strong professional ethos, a collaborative culture, and a commitment to innovation, integrity and impact. The role offers significant scope to shape financial strategy, influence senior stakeholders, and support meaningful organisational outcomes.

Applications will be reviewed on a rolling basis, and the vacancy may close early if sufficient interest is received.

About us

The Lucy Faithfull Foundation (LFF) is a UK-wide charity that exists to prevent child sexual abuse and exploitation. We’re here for everyone who needs us. We protect children by working with people who pose a risk and diverting them from causing harm. We support individuals and families who have been affected by abuse. And we help professionals who work with families to create safer environments for children through delivering risk assessments, interventions, training and consultancy.

About the role and you

As Digital Innovation Officer, you’ll help deliver and grow Project Intercept, our deterrence programme with tech companies. We work with platforms such as Google, Meta and Aylo to create online interventions that deter harmful behaviour and guide people to confidential support through our Stop It Now service. Working closely with the Innovation Programme Lead, you’ll take charge of the technical running of our chatbot, track the impact of our online warnings, and help manage day to day work with global partners.

We’re looking for someone who’s confident with digital tools, curious about how systems work, and able to turn data into clear insight. You don’t need to be a developer, but you should be comfortable navigating platforms, problem-solving and learning as you go. If you thrive in a small, purpose-driven team and want to use digital innovation to help protect children, this role offers real impact and room to grow.

This post is funded externally and is therefore offered on a fixed-term contract for one year.

What you’ll get from us

We offer the following benefits:

• Hybrid working (with a minimum of 2 days in the office per week; we ask for 3 days in the office per week for the first month)
• NEST pension
• 33 days’ annual leave rising to 38 days (inclusive of statutory bank holidays following qualifying period)
• Up to 5 days’ learning and development per year
• Flu jabs & eye tests
• Season ticket loans
• Charity discounts
• Employee assistance programme
• Option of private healthcare with Benenden

How to apply

We really welcome informal conversations with prospective candidates about the role and the charity in advance of the deadline.

To apply, please download the job pack and return your completed documents by Monday 9th February. Stage 1 interviews are scheduled to take place on 17th February and stage 2 interviews are scheduled to take place on 25th February for shortlisted candidates.

Please avoid using AI generated responses as these will automatically be discarded – we want to hear from the real you.

If you have not been contacted within 2 weeks of the closing date you have been unsuccessful with your application. Please note the successful candidate will be required to undergo a DBS check for this position.

#digital #innovation #project #engagement

Concern Worldwide (UK) is looking for a Senior Legacy Marketing Executive to join the team on a full time, permanent basis.
 
About us:
We are an international humanitarian organisation that strives for a world free from poverty, fear and oppression. We deliver lifesaving and life-changing interventions to the world's poorest and most vulnerable people. From rapid emergency response to innovative development programming, we go to the hardest to reach places to make sure that no-one is left behind. With almost 4,500 staff of more than 50 nationalities, Concern operates in 25 of the world’s poorest countries, helping people to achieve major and long-lasting improvements in their lives.

Benefits
• 25 days’ annual leave, pro-rated for part-time employees.
• Office closure between Christmas Day and New Year’s Day
• Flexible hours and hybrid working
• Annual leave purchase scheme
• Enhanced parental leave pay
• Stakeholder pension
• Season ticket loan
• Cycle scheme
• Life assurance
• Access to Employee Assistance Programme (EAP)

While the role can be primarily remote, there is an expectation of regular on-site presence, including a minimum of one day per week in the office. The postholder will also be required to attend external face-to-face meetings to effectively manage stakeholder relationships and to attend all in-office staff days.

Our Belfast office is located in an historic building in a lively area, close to the Ulster University Belfast campus, cafés, restaurants, shops, and excellent transport links. The building itself is full of character, blending historic charm with modern, flexible workspaces designed for collaboration and creativity.

About the role:
Legacies and in-memory giving play a vital role in ensuring lasting change for communities around the world. The Senior Legacy and In-Memory Marketing Executive will help deepen our supporters’ connection to our mission — inspiring them to create a legacy of hope and opportunity for future generations.

Reporting to the Supporter Development and Legacies Manager, you will lead the development and delivery of the legacy strategy, delivering thoughtful, inspiring campaigns that celebrate the impact of legacy and in-memory giving. You’ll combine creative storytelling with data-driven insight to nurture meaningful supporter journeys, ensuring everyone who chooses to remember us — in their will or in tribute to a loved one feels valued, respected, and part of something truly transformative.

About You:

ESSENTIAL
• Proven skills and aptitudes to complete complicated procedures
• Demonstrable analytical skills and highly numerate with experience of keeping and monitoring financial & budgeting reports.
• Proven experience and knowledge of legacy giving, including channels for direct marketing to drive legacy giving.
• Experience of using a fundraising database for effective analysis of direct marketing campaigns and trend giving patterns
• Strong understanding of donor stewardship and the motivations behind legacy and in-memory giving.
• Experience of working with external suppliers to deliver successful direct marketing campaigns
• Strong organisational planning and project management skills
• Ability to work on own initiative
• Excellent communication, interpersonal, and negotiation skills.
• Attention to detail and excellent written skills including experience of writing and commenting on fundraising copy
• Understanding data protection, GDPR, and ethical fundraising standards.
 
DESIRABLE
• Experience of working with external suppliers to deliver successful direct marketing campaigns
• Strong organisational planning and project management skills
• Ability to work on own initiative
• Excellent communication, interpersonal, and negotiation skills.
• Attention to detail and excellent written skills including experience of writing and commenting on fundraising copy
• Excellent understanding of delivering excellent customer service/donor care
• Understanding data protection, GDPR, and ethical fundraising standards.
• To view the full job description, please click on the link below to download the document.
 
HOW TO APPLY
To apply for this post, please upload your CV and cover letter explaining how you meet the essential and desirable criteria for the position by 1st February 2026. Interviews scheduled to take place 10th and 11th February 2026.

Your cover letter will be scored against each of the listed requirements listed in the job description. To give yourself the best chance of being shortlisted, please copy each criterion into your cover letter and explain under each one how your experience, skills, or achievements demonstrate your suitability. Use clear and specific examples to support your statements.

Concern will shortlist only those candidates who clearly demonstrate that they meet all essential criteria. If a high number of applicants meet the minimum requirements, we will assess and score candidates against the desirable criteria to determine who will be invited to interview. It is therefore important that your application provides detailed evidence of how you meet the role requirements.

All candidates who are short-listed for an interview will be notified via email.
Candidates must be legally entitled to work in the UK at the time of application.

Conditions of Appointment:
 
Pay band: GB6
Location: Belfast / Hybrid
Contract Type: Permanent
Hours: Full time
Salary: £40,222 - £44,691, based on full time hours (35 hours per week)
 
New employees typically start at the beginning of their pay band.
 
The successful post holder will be required to complete a criminal records self-declaration form and a Basic AccessNI check.
 
Having a criminal record will not necessarily debar you from working with Concern Worldwide. This will depend on the nature of the position, together with the circumstances and background of your offences.
 
You may also have experience in the following: Marketing Manager, Campaign Management, Senior Marketing Executive, CIM, CPM, Marcomms. Charity, NFP, Third Sector, etc
 
REF-226 131

Are you ready to shape the future of young people at a national scale?

Join Young Enterprise at a pivotal moment of change. As our Assistant Director of Partnerships and Delivery, you’ll play a leading role in strengthening how we work, how we partner, and how we deliver life-changing opportunities for young people across the UK, working across regions to maximise impact.

This is a senior, strategic role with real influence, combining vision, collaboration, and operational excellence to ensure Young Enterprise is set up for long-term impact.

Who We Are

We’re Young Enterprise, a national charity with a bold mission: to give every young person the skills, confidence, and mindset to thrive in a changing world of work.

For over 60 years, we’ve reached more than 7 million young people through hands-on enterprise and financial education programmes. From launching student businesses to building financial confidence, our work helps young people develop essential life skills like teamwork, leadership, problem-solving, and resilience.

We’re a passionate, people-centred organisation made up of 90+ colleagues and 2,000+ volunteers, united by a belief that every young person, whatever their background, deserves a fair start in life.

Why Join Us?
We think Young Enterprise is a great place to work and we’re proud of our people-first culture. Here’s what you can expect:

• A friendly and supportive team where your voice is heard
• A strong commitment to diversity and inclusion—we want everyone to feel they belong
• Generous holiday allowance and flexible working
• Cycle-to-work scheme, life assurance, and NHS top-up plan
• Ongoing learning and mentoring opportunities
• A chance to directly impact the lives of young people every single day

About the Role

This is a senior, strategic role for a collaborative leader who enjoys turning insight into action. As Assistant Director of Partnerships and Delivery, you will:

• Work with the senior leadership team to design and embed a future-ready Target Operating Model (TOM) that supports high quality, impactful delivery across the UK.
• Lead Young Enterprise’s partnership and delivery activity during a key period of organisational change and renewal, helping to shape our future impact.
• Build strong, purposeful partnerships and delivery models that bring our Transforming Futures Strategy to life.
• Foster a strong “one team” culture across programmes, delivery, and volunteering.
• Champion safeguarding, inclusivity, and evidence-based practice across all areas of work.

You’ll Love This Role If You Are…

• a strategic systems-thinker who enjoys improving how organisations work and delivering impact at scale
• a collaborative and credible leader who brings people with them through change, building trust and momentum
• passionate about impact and using evidence to drive better outcomes for young people
• confident working with partners and stakeholders across sectors to create shared value
• values-led, with a strong commitment to safeguarding, inclusion, and high-quality delivery
• motivated by mission, and excited by the opportunity to shape the future of a national charity at a pivotal moment

Key Responsibilities

• Lead partnership and delivery activity aligned to the Transforming Futures Strategy.
• Co-design and implement a future-focused Target Operating Model (TOM) that supports effective, high quality delivery.
• Build, grow and manage strategic relationships with schools, funders, and partners to maximise impact and reach.
• Represent Young Enterprise externally and support partnership growth across sectors.
• Ensure programmes are delivered to a consistently high standard, with safeguarding, inclusion and quality at the core.
• Use data, evidence and insight to drive performance, learning and continuous improvement.
• Connect national strategy with regional delivery, ensuring local insight informs planning and decision making.
• Foster a collaborative, inclusive culture and support the development of high performing teams.
• Contribute actively to organisational leadership as a member of the senior leadership team.

 A few practical things

• This role will require regular travel across the UK and monthly travel to London for leadership meetings and events.

Keeping Young People Safe 

We are committed to keeping young people safe. All successful applicants will undergo an enhanced DBS check and receive ongoing safeguarding training.

At Young Enterprise, safeguarding is at the core of everything we do. We are committed to promoting the welfare of children and vulnerable adults. All successful applicants will receive ongoing safeguarding training throughout their employment and be expected to uphold excellent safeguarding practice at all times.

How to Apply
If you’re ready to help shape the futures of young people, we want to hear from you!

Please send your CV and instead of a traditional cover letter, please send us a separate document answering the three questions below, up to 250 words per answer. Please note, applications without answers to the three questions will not be considered. Applications must be received by 23:30 on 4 February 2026.  

Interviews will be held in person at our London Office and shortlisted candidates will be invited to be interviewed either on 10 or 11 February 2026.

1. What are the top three strengths, skills, or experiences you bring to the Assistant Director of Partnerships and Delivery role?  

 2. If appointed, what would you most want to achieve within your first 12 months in the role, and why are these priorities important to you and to Young Enterprise? 

 3. Why does leading the delivery and partnerships at Young Enterprise matter to you personally? How does your motivation and approach align with our transforming Futures Strategy and our values of unlocking potential, one team, enterprising and resilient, and creating great impact? 

We understand that candidates may use AI tools to assist with their applications. While these can be a helpful resource, we want to hear about your personal skills, experiences and insights that highlight your unique strengths and perspective in your own words.

Full details can be found in the Job Description.

At YE we are passionate and committed to keeping your data safe and secure.  Full details can be found in the YE People’s Privacy Notice.

Join us – and help us give every young person the chance to thrive. Apply today!

Are you an experienced values driven recruitment professional with a track record or managing recruitment campaigns within the not for profit sector?

I am working exclusively with Greenpeace UK who is looking to recruit a proactive Recruitment Partner to join their People & Culture team. The role is a 6-month FTC where you will help deliver inclusive, fair, and impactful recruitment across the organisation.

Greenpeace UK is an independent national/regional organisation within the global Greenpeace campaigning network, which acts to change attitudes and behaviour, to protect and conserve the environment and to promote peace. Their global network of Greenpeace organisations comprises 26 independent national/regional Greenpeace organisations with presence in over 55 countries across Europe, Africa, the Americas, Asia and the Pacific, as well as a coordinating and supporting organisation, Greenpeace International.

Located close to Essex Road train station, Greenpeace UK’s office is bright and airy where employees attend the office 2-3 days per week. You will be joining an ambitious, collaborative and successful HR team who are driven to deliver a high quality HR service to Greenpeace UK’s employees.

This Recruitment Partner role paying £48,396 - £55,644 pro rata over the 6-months is to provide expert advice and hands-on support across the full recruitment lifecycle, ensuring their recruitment practices actively support their representation goals. You will work closely with hiring managers, HR colleagues, and our Diversity, Inclusion & Anti-Racism Lead.

Some of the Key responsibilities of the Recruitment Partner include:

• Partnering with hiring managers to deliver inclusive and effective recruitment campaigns (around 30 vacancies across the 6-month FTC)
• Designing fair assessment and selection processes, including inclusive job adverts and interview questions
• Advising on positive action within UK employment law
• Managing relationships with recruitment agencies and advertising partners
• Using recruitment data and insights to improve processes and outcomes
• Supporting continuous improvement of recruitment systems and candidate experience

This is an exciting 6-month opportunity for a recruitment specialist who has strong knowledge of UK recruitment law, equalities, and positive action. You will need to have proven experience delivering end-to-end recruitment and be confident influencing and advising managers.

The interview process will consist of a 1-stage face -to-face interview at their head office in London. Interviews are likely to take place w/c 9th February with the hope of getting someone started as soon as possible. It would be very advantageous if you were able to start immediately.

For more information on this brilliant recruitment opportunity, please get in touch.

Head of Customer Contact - Repairs

A place to make a difference

Location: Peterborough, hybrid – 3 days a week onsite with occasional travel to other offices as required.
Salary: £66,003 per annum
Contract Type: Permanent
Hour: 35 hours per week, Monday – Friday between 8am and 6pm

With over 21,000 homes across the country, we’re responsible for supporting thousands of customers and their families.

We’re proud to build positive, long-lasting relationships that go beyond housing. The work we do supports our customers and creates vibrant communities where people of all backgrounds can thrive.

If you pride yourself on delivering the best customer care and want to use your skills to make a positive impact on families and communities, there’s a place for you at Accent.

About the role

We’re looking for a passionate, customer focused leader to head up our Repairs Contact Centre. This service is vital to the wellbeing and safety of our customers, and your work will make a direct difference to how people experience their homes.

As our Head of Customer Contact – Repairs, you’ll lead a dedicated team to deliver great customer and colleague experiences, achieve key performance measures, and drive quality across all repairs interactions. You’ll also help shape future contact channels and play a key role in improving Tenant Satisfaction Measures (TSMs).

What you’ll be doing:

• Leading the repairs contact centre to deliver a consistent, customer centred service
• Managing performance, quality and colleague engagement
• Working closely with contractors and technical teams to improve the end to end customer journey
• Using data and insights to develop reporting and drive service improvements
• Influencing how customers connect with us in the future
• Building on a strong foundation to evolve and elevate the service

Salary

The spot salary for this post is £66,003 per annum for applicants who fully meet the requirements of the post. If you’re still developing some of the skills or experience, you can start at a salary 5% or 10% below the spot rate, with clear support and progression opportunities to reach the full amount.

About you

• CIH qualification or willingness to work towards
• Previous People Management experience, leading and managing a team in a high-volume, challenging, customer-focused, multi-channel contact centre environment
• Familiarity with managing customer expectations across varied contact channels, with an understanding of digital transformation and channel shift opportunities
• Previous experience of developing and coaching a team, managing performance and embedding a positive team culture
• Expertise in contact centre resource planning methods
• Financial and budget awareness, with the ability to monitor resources and manage costs.
• Strong negotiation and communication skills, both verbal and written, with the ability to present to teams and individuals
• Proficiency in ICT and telephony systems relevant to contact centre operations and MS Office packages
• Experience in performance management, dispute resolution, and driving team success through KPIs.

A place to build a future

We’ve got big ambitions and we’re looking for people who want to grow with us. Here, you’ll have the chance to learn new skills, shape your career, and thrive in a collaborative environment where your ideas matter.

And because we believe great work deserves great rewards, here’s what you can look forward to:

• Generous time off – 28 days holiday plus bank holidays, an extra day for your birthday, and the option to buy more.
• Health & wellbeing support – Cash health plan, Health MOTs, online GP access, gym discounts, and a dedicated volunteering day for a cause you care about.
• Financial perks – Car leasing options, salary sacrifice schemes, and exclusive discounts through our benefits platform to help your money go further.
• Future-focused benefits – Access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, plus life assurance at three times your salary for peace of mind.
• Family-friendly policies – Enhanced parental leave, flexible working options, and support for work-life balance.
• Career development – From Stepping into Management and Management Essentials training to our Leadership Academy, apprenticeships, and more – we’ll help you grow and succeed.

We’re Committed to Inclusion

We believe diversity makes us stronger and we’re committed to creating a place where everyone feels valued, respected, and able to thrive.

Our recruitment process is designed to be accessible and inclusive, and if you need any reasonable adjustments at any stage, just let us know – we’ll make it happen.
Because this isn’t just a workplace – it’s a place to belong.

Please don’t delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated.

Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license.

If you’re looking for a place you can make a positive difference to society, to our organisation and to your future, apply now.

Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role.

You may also have experience in the following: Head of Customer Contact, Head of Customer Contact Centre, Head of Repairs Contact Centre, Customer Contact Centre Manager, Head of Customer Services, Director of Customer Contact, Customer Operations Manager, Contact Centre Operations Manager, Head of Customer Operations, Repairs Contact Centre Manager, Customer Experience Manager, Customer Services Operations Manager, Head of Repairs Services, Housing Contact Centre Manager, Customer Service Delivery Manager

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The Difference is an education charity, founded to change the story on lost learning. Our vision is to see lost learning falling nationally by 2030 and for schools to be better equipped to support all children, particularly those most vulnerable.

Leading national policy strategy

As Head of Policy you will work closely with the CEO to develop and execute a four-year influencing plan.  Together we’ll aim to shift local and national incentives on inclusion by 2030, which see the national trend of rising suspension and absence begin to fall. 

You will hold relationships with the Department for Education and Ofsted and advise on policy priorities ahead, such as:

• Widening the definition of inclusion beyond special needs, recognising the needs of those young people historically or currently interacting with social services

• Reducing perverse incentives for schools to alter their school roll through admissions and pupil exits

• Expectations for multi-academy trusts in capturing and analysing data on lost learning, including how it disproportionately affects different groups

• Improving local alternative provision eco-systems, to improve outcomes for young people

• National standards for inclusive school practice, at a universal and targeted level

• Professional development standards for school inclusion

Developing implementation expertise in the middle tier

In your first six months, you will advise on the internal development of a new programme for middle tier policy actors: multi-academy trust and local authority leaders.  You will support the Programme team in its design, to plan strategically for the recruitment of trusts and local authorities, and you will plan the research and influencing work which will seek to share their success nationally.

Building the evidence base

In your second six months, you will work with the CEO to build out our research function. Your influencing plan will include how The Difference can learn from the work across our multi-academy trust, local authority and internal AP pioneer partners over the next four years, to develop influential publications. Research work ahead will include publishing sector-facing publications of The Difference’s own research, carried out by our research lead and associates; alongside managing external contractors and internal colleagues to bid for and deliver aligned research disseminating our ideas.

Raising your voice

This is an exciting opportunity for someone committed to inclusive policy change. The Difference has always punched above our weight in national and sector press reach. In post,  you will publish blogs and comment pieces, disseminating our shared ideas.  You will be a prominent voice on inclusion.

The Difference is still a small and growing charity. This means that our work is fast-paced, our roles are broad, and there is a culture of being highly autonomous, reactive and flexible, as the needs of the organisation evolve. If this sounds exciting rather than daunting, then this could be the role and team for you!

The Role
This is an exciting time to join The Difference as we increase our impact, reach more schools, and develop our influencing strategy. As Head of Policy and Public Affairs you will: 
 

Design and execute an impactful influencing plan 

• Design an influencing plan - Identify via horizon scanning opportunities to influence national policy using open policy windows, or by nudging/creating new ones. 

• Execute an influencing plan - Utilise own assets and assets across the organisation, including the Director team, to deliver against the influencing plan.

• Relationship building - Build highly credible and impactful relationships with a variety of stakeholders who hold power. This will include policy makers in national governments, local government officials, politicians, other third sector organisations and think tanks. 

• Leadership - Play a significant role internally and externally in communicating the organisation’s policy position, raising organisational and own brand.

Build policy capacity and credibility across the organisation

• Policy positions and solutions- Use the concepts, work and experience of The Difference’s programmes to develop new, and refine existing, national policy positions to shift incentives. 

• Thought leadership - Be the organisation’s education policy and political expert. 

• Generating income - Use own and team’s expertise and credibility to generate income via speaking engagements and consultancy to support the organisation’s financial sustainability. 

Person Specification

Essential – We are looking for someone with the following knowledge, experience and skills, though you may be stronger in some areas than others:
 

• Deep expertise in education policy, particularly on the topic of lost learning and the various policy and political debates, including areas of controversy, surrounding this policy topic. 

• Strategic thinker with a proven track record in identifying policy windows and designing activities that lead to meaningful national policy change. 

• Excellent relationship builder, who brings with them their own network of influential stakeholders and has a plan for building new relationships. Adept at navigating tricky situations and explaining complex, sometimes difficult, messages.

• Expert convener with a strong knowledge of the education sector, including which schools, trusts and local authorities are influential and experience in bringing a variety of perspectives together to generate consensus. 

• Persuasive and clear writing style for publication, including reports, press, blogs and ghost writing for members of the senior leadership team, often based on consensus positions, and designed to communicate key messages for impact. 

• Confidence and credibility in communicating nuanced messages in a contentious landscape, in writing, verbally and in public (e.g. on panels), to raise the profile of The Difference. 

• Strong project manager who can design systems and processes to keep self, team and other stakeholders on task and on time. Experience of designing programmes of work and monitoring their effectiveness. Flexible project management style that can adapt to a changing environment. Confidence in managing a variety of stakeholders and supporting them to deliver on time. 

Desired – You are more likely to be successful in your application if you have one or more of the following: 

• Familiarity with The Difference’s programmatic work, theory and practice. 

• Lived experience or insight into the school experiences of marginalised young people (e.g. those with experience of the care system, mental ill health, special educational needs, exclusion, and racism).

We know that some people, especially those from marginalised backgrounds, may hesitate to apply unless they meet every listed requirement. If this role excites you and you believe you could make a strong contribution, we warmly encourage you to apply. 

We actively welcome applications from people whose backgrounds are under-represented in the charity sector, including but not limited to: people from black, Asian and minority ethnic backgrounds, LGBTQ+ people, people with disabilities, people with experience in the case system, non-graduates and first-in-family graduates.

East End Homes is partnering exclusively with Robertson Bell in their search for a permanent Senior Finance Business Partner.

East End Homes is a leading housing provider dedicated to building sustainable communities through high-quality homes, exceptional services, and operational excellence. Every member of the team shares a common mission: to improve lives through quality housing and outstanding support. Their strategic vision focuses on developing sustainable communities, increasing operational efficiency, and fostering innovation and community engagement.

They are now seeking an experienced Senior Finance Business Partner to take full accountability for delivering strategic financial insights and support across the organisation. This pivotal leadership role will enable the Financial Controller to focus on broader strategic priorities, while ensuring robust financial management, insightful analysis, and effective governance throughout the organisation.

Key responsibilities include:

• Partnering with budget holders across the organisation to develop budgets, forecasts, and reports that inform strategic decision-making.
• Enhancing the quality, accuracy, and timeliness of financial data to create a more forward-looking, insight-driven finance function.
• Lead on the production of end-to-end management accounting.
• Leading ongoing improvements in financial systems, processes, and reporting to drive efficiencies and foster better collaboration.
• Providing financial leadership during key projects, including refining forecasting accuracy and streamlining year-end procedures.
• Acting as a trusted adviser to the senior leadership team, clearly communicating financial risks, opportunities, and insights.

The Ideal Candidate Will Demonstrate:

• Proven experience working directly with budget holders and engaging senior stakeholders.
• Strong expertise in budgeting, forecasting, and financial planning & analysis
• The ability to manage and develop a finance team, with a focus on process improvements.
• Experience in the social housing sector
• Fully qualified accountant (ACA, ACCA, CIMA, or equivalent).
• A collaborative, proactive approach with the resilience to work effectively under pressure.

The role offers a generous 33 days on annual leave, highly competitive pension and a flexible hybrid working model, requiring a minimum of three days per week at the head office located at 3 Resolution Plaza, London E1 6PS.

The closing date for applications is 7th December, but applications will be reviewed on a rolling basis - early submission is highly recommended.

Please submit your CV to Robertson Bell, East End Homes’ exclusive recruitment partner.

Our client is a large, well-established UK charity dedicated to improving lives and strengthening communities. Their people are at the heart of everything they do, and they are proud to foster an inclusive, supportive culture where colleagues feel valued and empowered to make an impact.

The RoleWe are seeking an experienced and proactive Interim HR Business Partner to join our friendly and collaborative HR team for an initial period of 3+ months. This is a key role supporting managers and staff across the organisation, providing expert guidance on people matters while championing a positive culture aligned with their mission of supporting communities.

You'll work closely with senior leaders, enabling high-quality people management, driving engagement and wellbeing initiatives, and ensuring our HR practices continue to reflect our values.
Key Responsibilities

• Act as a trusted partner to managers, providing pragmatic HR advice across the full employee lifecycle.
• Support organisational change projects, restructures, and workforce planning activities.
• Lead on employee relations matters, ensuring supportive, fair and timely outcomes.
• Work closely with HR colleagues to deliver people initiatives that strengthen engagement and wellbeing.
• Use HR data and insights to influence decision-making and support continuous improvement.
• Ensure HR policies and processes are aligned with charity sector best practices and UK employment legislation.
• Promote an inclusive, supportive culture that reflects the charity's commitment to serving communities.

About You

We're looking for someone who is not only an experienced HR professional, but also genuinely passionate about supporting people and communities. You will thrive in a collaborative environment and bring a calm, solutions-focused approach.

You will bring:

• Experience in an HRBP or senior HR advisory role, ideally within the charity, public, or not-for-profit sector.
• Strong knowledge of UK employment law and HR best practice.
• Confidence managing a varied caseload of employee relations matters.
• The ability to build strong, trusting relationships at all levels.
• A proactive mindset with the ability to work autonomously.
• A warm, people-first approach aligned with our values.

What We Offer

• A welcoming, friendly HR team who value collaboration and kindness.
• Meaningful work that contributes directly to improving lives and building stronger communities.
• Flexible hybrid working arrangements.
• Opportunity to make a positive impact during a key period for the organisation.

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.

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The Vacancy

Job Title: Head of Fundraising, YMCA Essex

Location: Chelmsford

Salary: £55,000 per annum

Weekly Hours: 35

Reference: YMC1154754

Make a lasting impact with YMCA Essex.
We’re embarking on an exciting journey to redevelop our iconic Victoria Road site — creating a vibrant community space that transforms lives. To make this vision a reality, we’re seeking a dynamic Head of Fundraising to lead the generation of income across multiple streams and help shape the future of our organisation.

About the Role
As Head of Fundraising, you’ll play a pivotal role in delivering YMCA Essex’s income generation strategy, ensuring sustainable and diverse funding for our redevelopment project and wider community initiatives. Reporting to the Chief Executive Officer, you’ll bring creativity, strategic thinking, and drive to build meaningful partnerships and deliver strong results.

You’ll lead on securing income from a variety of sources including trusts and foundations, corporate partners, major donors, legacies, community fundraising, and social enterprise. With ambitious targets and a clear vision, you’ll identify new opportunities, manage risks, and ensure a healthy return on investment.

This role will also see you collaborate across teams - engaging staff, residents, volunteers and community supporters in our mission. You’ll be a visible and inspiring leader, fostering a culture of energy, growth, and shared purpose.

About You

You are seeking an opportunity where there’s space and scope to build something amazing from the ground up. This means you’ll almost certainly be an experienced fundraiser or income generation professional who thrives on building relationships and achieving results. You’ll combine strategic insight with hands-on delivery and bring a proven track record of meeting ambitious income targets for capital projects.

Key qualities include:

Experience in one or more of the following: trusts and foundations, corporate partnerships, major gifts, or community fundraising.

Strong, pragmatic communication and stakeholder management skills, with the confidence to engage senior leaders, donors, and partners.

The ability to innovate, plan strategically, and manage competing priorities effectively.

A commitment to YMCA Essex’s core values of Kindness, Fairness, Professionalism, Perseverance, and Joy.

Why Join Us?
At YMCA Essex, we believe in creating opportunities for everyone to thrive. You’ll be joining a passionate, supportive team driven by a shared purpose - to strengthen our community and change lives for the better.

If you’re ready to bring energy, expertise, and vision to this transformative project, we’d love to hear from you.

Apply today and be part of something extraordinary.

Our recruitment process is anonymised and candidates' names are hidden. We welcome and encourage job applications from people of all backgrounds. Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration, safeguarding training and undertake a DBS check.

About Us

Freeways and Freeways Trust are linked local charities that supports adults with learning disabilities.

Freeways is a highly regarded provider offering a range of social care support services and Freeways Trust owns and manages a portfolio of properties which support the work of Freeways. Both charities are passionate about helping people to become as independent as possible by supporting them to make choices, learn new skills, and make links with their local community.

We provide support for up to 115 people across North Somerset, Bristol and South Gloucestershire in accommodation based services and also individuals in their own homes and a small number of respite placements in South Gloucestershire.

We also run other types of services including community day services, building based day services, hydrotherapy and warm water sessions in our own hydrotherapy pool, support to become self-employed or look for employment, and support living.

The Role

Freeways is looking to recruit a Head of Finance who will   manage a small finance team.

This role is responsible for preparing the monthly management accounts and associated report for both charities: providing high quality financial insight, analysis and advice to support informed decision making.

The Head of Finance is also responsible for ensuring the efficiency, accuracy and compliance of the day-to-day financial activities (including accounts payable, accounts receivable and cashbooks) for both Freeways and Freeways Trust.

This includes responsibility for the integrity and ongoing development of the accounting and payroll systems, ensuring transactions are processed accurately and in a timely manner to enable the production of accurate financial information for the management of both charities. 

You will also deputise and work closely with the Finance Director playing a pivotal role in shaping the strategic direction of both Freeways and Freeways Trust, responsible for advising on financial strategies that align with the charities’ objectives.

About you

To succeed in this role you will:

• Be a qualified accountant with substantial financial and management accounting experience.
• Have excellent verbal and written communication skills and demonstrable experience of leading and engaging with finance and other corporate functions to develop a mature and rounded service.
•  Have an excellent understanding of financial and management accounting processes, financial reporting and audit planning as well as being adept at managing both your own and your team’s priorities.
• Be a strong leader able to communicate well with your peers and teams members and have resilience to adapt quickly to changing priorities and demands from internal and external stakeholders.
• Enjoy using technology to make processes simpler and more efficient.

In return for your hard work and dedication you will enjoy a wide variety of benefits including:

• 35 days (pro-rata) annual leave entitlement (including public holidays)
• Company sick pay
• Company pension scheme
• Life assurance cover of twice your annual salary (subject to rules of the scheme)
• Free parking on site
• Family-friendly/work-life balance policies
• Free DBS check every 3 years
• Occupational health provision
• Employee Assistance Programme – 24-hour access to a counselling and legal helpline

We are an equal opportunities employer and welcome applications from all backgrounds. This role is subject to an Enhanced DBS and Adult Barred List check.