Volunteer advocates volunteer jobs

Location:  Across London

Closing date: 26 April 2026

Interview dates: 12 - 15 May 2026

Whether your empathy towards homeless people has its roots in personal experience or your compassionate nature and determination to help, when you join Thames Reach on our 12-month Traineeship programme, you’ll be making a difference and taking the first steps towards a great career.

About us…

Thames Reach runs projects and services that help to end homelessness in London. We work directly with homeless people on the streets and in hostels.  We work to prevent vulnerable people from becoming homeless.  We help formerly homeless people get their lives back on track and help people find work and access training and volunteering opportunities.

Is our mission easy? No, but we never give up on people. Last year we helped more than 15,000 people.

Is our work rewarding? Yes, in every sense. We’re listed as one of the top 100 Best Workplaces in the UK.  There’s no better place to develop or transfer your skills and build a fulfilling career.

About this role…

Every role at Thames Reach is about ensuring that the users of our services find and sustain a decent home, develop supportive relationships and lead fulfilling lives. On our structured Traineeship scheme, you’ll gain first-hand experience and on-the-job training in what we do. You’ll be expected to work full time on a rota basis. Our placements involve a range of working patterns such as shifts, including evenings and weekends, night work in our fast-paced Rapid Response Outreach team and Monday to Friday 9-5 roles.

The key features are:

• A thorough induction, followed by two six-month placements at our projects, one of which will be hostel-based.

• With supervision and training from experienced employees to help our clients to get off and stay off the street with access to appropriate services.

• Learning about and assisting with necessary administration and record-keeping.

The kind of things we’re looking for:

• Compassion, determination and a desire to play your part in ending street homelessness.

• Good basic admin and IT skills.

• Good team working skills

• The resilience and commitment to work in a challenging, ever-changing environment.

• An understanding of street homelessness and its impact on people’s lives – applicants who have experienced homelessness are particularly encouraged to apply.

What you can expect…

• A generous pension contribution - we contribute 6.5% to your pension when you contribute 1.5%.

• A range of other benefits including generous holiday allowance – 24 days per year, wellbeing support, cycle to work and season ticket loans.

• High quality on-the-job training with the opportunity to develop the skills needed for a career in our front-line services.

• Potential job prospects – although this is not guaranteed, many of our trainees have gained permanent employment at Thames Reach or in related organisations following completion of the programme.

• Application Support – we encourage candidates who would like support with their application to get in touch before applying. 

Please note that we cannot guarantee location of placements for successful intakes.

Thames Reach welcomes applications from people with transferable skills and fresh perspectives.

To apply visit our website and complete our application form.

We are committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.

Thames Reach is committed to safeguarding. Applicants must be willing to undergo pre-employment screening appropriate to the post, including, but not limited to checks with past employers and the Disclosure and Barring Service. Having a criminal record will not exclude you from applying but you will be asked to provide further details as most posts are considered exempt from the Rehabilitation of Offenders Act 1974.

As a Wilder Learning Officer, you’ll help shape and deliver an inspiring programme of outdoor learning, training and engagement that connects people of all ages with nature across Sussex. You’ll coordinate and deliver high‑quality sessions to teachers and children across EYFS, Primary and Secondary phases, in-school and outdoor settings. You’ll deliver and assess our accredited Forest School and Wild Beach training programmes to adults; advise on school grounds improvement for nature; and champion the benefits of nature connection through a wide range of activities and events. Alongside hands‑on delivery, you’ll support in marking, evaluation and planning; contribute to income generation; and help ensure our schools and learning programmes are safe, inclusive and reflective of best practice. You’ll play a key role in communicating our work—engaging with teachers, families, volunteers and external partners, acting as a friendly, knowledgeable ambassador for Sussex Wildlife Trust.

This is a varied and practical role at the heart of our Wilder Learning team, empowering educators and wider school communities to connect with nature and take meaningful action for wildlife in Sussex.

A valid drivers’ licence is required for this role.

This role is subject to an Enhanced DBS with Barred List check

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Location: Crisis Skylight Croydon, 12 Surrey Street Croydon CR0 1RG

Contract: Permanent

Crisis is the national charity for people experiencing homelessness. We know that homelessness is not inevitable. We know that together we can end it. It is an exciting and important time to be joining Crisis. We work with thousands of people across the country so they can leave homelessness behind for good. We have recently adapted the way our services work to maximise our impact in ending homelessness. We have increased our capacity to work with people one to one and strengthened our ability to support those people facing the most barriers to preventing or ending their homelessness. 

About the role 

As an Engagement and Assessment Worker, you’ll be part of Crisis Skylight Croydon’s exceptional Engagement and Assessment Team, providing a high quality, non-judgemental and safe service to individuals who approach Crisis Croydon including some of the most excluded, vulnerable people in the borough. The Engagement and Assessment Advisors are the first point of contact for a range of enquiries from people who are experiencing homelessness for the first time, individuals with complex and multiple needs, visitors, volunteers and supporters. You will be providing information about Crisis services, delivering a high-quality triage and assessment service and offering Information, Advice and Guidance (IAG) on local homelessness and other related services. As well as managing a small caseload.
Crisis uses a case management approach, and the successful candidate will be expected to attend case management meetings as well as reflective practice and full team meetings. You will also be expected to work collaboratively with external partners and Crisis Skylight Croydon’s Progression and Learning Teams.

About you 

To be successful in this role you will have:

• Experience of working with homeless or other vulnerable groups and understanding of the importance of respecting confidentiality, showing empathy and sensitivity, and working in a boundried way.
• Experience of working in a Psychologically Informed Environment and in a way that ensures that members with all levels of need can access the service
• Customer service experience with a commitment to delivering the highest standard of customer care
• Strong interpersonal skills including effective written and verbal communication skills
• Knowledge of homelessness, housing and benefits
• Ability to manage a caseload
• Good working knowledge of Word, Excel and Outlook

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.  

Working at Crisis  

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:  

• A competitive salary. Please note, our salaries are fixed to counter inequity and we do not negotiate at offer stage
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
• Pension scheme with an employer contribution of 8.5%  
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave
• Enhanced maternity, paternity, shared parental, and adoption pay
• Wellbeing Leave to be used flexibly and more! (Full list of benefits available on website)  

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.  

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply? 

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Monday 6th April at 23:59

Interview process: Competency-based interview and interview task to Case Study sent to shortlisted candidates prior to the interview

Interview date and location: Wednesday 15th April (in-person) at Crisis Skylight Croydon, 12 Surrey Street Croydon CR0 1RG

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences

Accessibility 

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please contact our Talent Acquisition team to discuss how we can help. 

Registered Charity Numbers: E&W1082947, SC040094 

Barnet Mencap is a charity based in Finchley that provides support and runs a multitude of projects for people with learning disabilities and/or Autism. We are dynamic, enthusiastic, diverse, and committed to equal opportunities and the safeguarding of children and adults at risk. 

There is currently a vacancy within our Project Support Team for someone with strong communication and IT skills, with a creative streak, who enjoys a challenge. Please view the Job Description and Person Specification for a better idea of what the role entails and what we’re looking for.

The successful candidate will have:

• good interpersonal skills working as part of the administrative team 
• high attention to detail and a high standard of literacy
• excellent organizational skills working in a timely manner
• be confident and flexible, acting as the public voice of Barnet Mencap

To apply, please send your CV alongside a covering letter explaining how you meet the criteria on the person specification. 

The successful candidate will be required to complete an enhanced Disclosure and Barring Service application in line with Section 115 of The Police Act 1997. 

Closing Date:Thursday 16th April 2026

Interview Date: Thursday 23rd April 2026

This is not a traditional marketing role.  We are looking for a bold, imaginative and performance‑driven Marketing & Communications leader ready to reinvent how we reach people, inspire action and connect our community to our cause.

As a key member of the Income Generation leadership team, your work will directly power the care we provide. This is your opportunity to lead and develop a talented marketing team, push boundaries, challenge the status quo, and shape a modern, creative, high‑performing marketing function that makes a measurable difference.

If you love innovation, thrive in fast‑paced environments and bring a blend of strategic vision, digital expertise and creative flair - we want to hear from you.

What you’ll do:

✅ Lead and inspire a multidisciplinary team across digital, creative, brand and campaigns to deliver standout work. 

✅ Step change our digital capability, elevating performance marketing, content, analytics, and new-channel experimentation. 

✅ Drive innovative, audience-first campaigns that grow awareness, engagement and income across all channels. 

✅ Champion bold creative thinking, ensuring our brand is powerful, distinctive and emotionally resonant. 

✅ Lead PR, storytelling and reputation management, ensuring our voice is compelling, confident and aligned with our purpose. 

✅ Explore emerging technologies and formats, identifying new ways to reach and inspire audiences. 

✅ Collaborate closely across Fundraising, Supporter Engagement, Retail and Clinical Services to deliver integrated, high impact marketing and shape and deliver the Hospice Strategic Plan. 

We’re looking for someone who is:

· A digital first strategic marketer with deep experience in performance marketing, analytics, paid media and optimisation.

· A creative thinker who loves experimentation and isn’t afraid to challenge “how we’ve always done it.”

· A confident leader with the ability to inspire, mentor and develop multi specialist teams.

· Highly skilled at using audience insight, segmentation and behavioural understanding to shape content and campaigns.

· Insight and data driven, with a proven track record of delivering measurable growth across digital and offline channels.

· Passionate about making a meaningful difference through purpose driven marketing.

Who we are:

Set in the tranquil grounds of Willen Lake, Willen Hospice is the leading provider of specialist palliative care in the Milton Keynes area. We offer round-the-clock, expert care to local patients with a life-limiting illness, both in their own homes and in our In-Patient Unit. Our passionate staff and volunteers make sure our care is personalised to each patient’s needs and supports their loved ones too. We have a thriving Therapeutic & Wellbeing service providing counselling, physiotherapy, activity groups and more, and a specialist Lymphoedema service. As a registered charity, we raise vital funds through our dedicated Business Development team and our growing portfolio of high street and online shops, to ensure our care stays free of charge.

Why join us?

✅ A role with purpose – be part of a team delivering outstanding palliative care.

✅ Supportive and caring environment – work with passionate colleagues.

✅ Great benefits package – including 35 days' holiday, contributory pension scheme, enhanced maternity/sick pay, and ongoing professional development.

✅ Perks and extras – free on-site parking, subsidised catering, Blue Light Card discounts (with membership), and an Employee Assistance Programme.

GMRC is a registered charity working with adult women who are victims and survivors of sexual violence and child sexual abuse, providing independent, specialist support and promoting and representing their rights and needs.

Greater Manchester Rape Crisis are looking for a RASSO (Rape and Serious Sexual Offences) Pathfinder to join our friendly and committed team.

Your role will be to work with the Pathfinder partnership to design, develop, advocate, and deliver tailored support pathways to RASSO victims/survivors with extra or additional complex mental health needs across Greater Manchester.

The post holder will work across Greater Manchester (so ability to travel cross sites essential) with service users in partner organisation settings and in the community, working collaboratively with individuals, carers and partners from local multi agency providers and services, to assess and identify social care needs that may be potential barriers to the client being able to address their sexual trauma.

If you are passionate about supporting survivors, and ready to make a meaningful difference, we would love to hear from you.

Join us and help ensure women across Greater Manchester receive the safety, support and healing they deserve.

PLEASE NOTE

this role is restricted to female applicants under the Genuine Occupational Requirement (GOR), Schedule 9 (Work; Exceptions), Part 1 (Occupational Requirements), of the Equality Act (2010)

Benefits:

- Generous annual leave (30 days a year exc. BH)

- 4% employer pension contribution

- Free on-site parking

#pathfinder #mentalhealth #mental #health #advocacy

The Organisation

The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James’s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park.

We also manage other important public spaces including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other iconic green spaces are among the most visited attractions in the UK with tens of millions of visits every year.

Our Help Nature Thrive project is all about biodiversity and involves creating and enhancing habitats across the Royal Parks, commissioning expert research and providing visitors with plenty of opportunities to connect with wildlife and nature.

We are now looking for a Biodiversity Project Officer to join us on a full-time basis for a fixed-term contract until 30th September 2027.

The Benefits

• Salary of £33,666 - £35,000 per annum, depending on experience
• 26 days' annual leave plus public holidays
• Pension scheme (3% employee contribution; up to 10% employer contribution)
• Private medical insurance and healthcare cash plan
• Employee assistance programme and access to mental health first aiders
• Learning and development opportunities
• Cycle to work scheme
• Offices in a beautiful location

This is a terrific opportunity for a ecology or biodiversity conservation project professional with experience of managing consultants and contractors to develop their career with our historic organisation.

You will work in some of London’s most iconic open spaces, engaging with important wildlife sites, encountering a range of habitats, from wetlands to woodlands to nationally designated acid grasslands!

What’s more, you’ll have the chance to reap the rewards of competitive benefits, and the chance to flourish in a beautifully green, historic setting.

The Role

As a Biodiversity Project Officer, you will help us deliver an ambitious programme of biodiversity enhancement projects in the heart of London as part of our Help Nature Thrive initiative, funded by players of Peoples’ Postcode Lottery.

Working closely with colleagues, external partners, volunteers and contractors, you will boost biodiversity and increase our parks’ resilience to climate change.

You will be involved at all stages of project delivery, from scoping potential projects to developing proposals, undertaking practical work, and directing and supervising others.

Moreover, you will engage the public, sharing our objectives, project progress and outcomes to ensure we have public buy-in for this important work.

Additionally, you will:

• Support the delivery of our Biodiversity Framework and action plan
• Respond to general conservation enquiries and provide specialist nature conservation advice
• Plan, schedule and co-ordinate the Help Nature Thrive Conservation and Enhancement Programme
• Help manage the project budget
• Collect, collate and share data with colleagues
• Ensure data on projects and volunteers is recorded

About You

To be considered as a Biodiversity Project Officer, you will need:

• Experience of scoping, designing and delivering conservation management and enhancement projects in a range of habitats
• Experience of managing consultants and contractors in the delivery of conservation projects
• Excellent advocacy, communication, interpersonal and negotiation skills
• Excellent team working and organisation skills

Other organisations may call this role Project Development Officer, Conservation Project Officer, Conservation Officer, Conservation Management Officer, Habitat Project Officer, or Ecology Officer.

We want to put everyone in the best possible position to succeed and use Recite-me accessibility software. At the top of the application page, there is an “Accessibility Tools” button which you can use to complete the application form in a way that works for you. If you think that you may need more support to complete our application process, please do get in touch.

The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. Please click here to find out more on our approach to Equality, Diversity and Inclusion.

So, if you are interested in this unique opportunity as a Project Officer, please apply via the button shown. Successful candidates will be appointed on merit.

What if your career in youth work could sit at the intersection of sport, safety, and genuine transformation? Fight for Peace is looking for a Youth Work Manager who knows that the real work happens in the relationships — and has the experience to prove it.

This is a senior leadership role for someone who understands the realities facing young people in inner-city communities, and who is ready to lead a team that meets them where they are — every evening, every session, every conversation that counts.

Fight for Peace has spent over two decades using boxing and martial arts as a gateway to something bigger, education, employability, personal development, and a real shot at a different future for young people aged 7–25 in East London. As our Youth Work Manager, you'll be the person responsible for making sure the youth work at the heart of our Academy is outstanding.

You'll lead our youth workers, shape our programmes, and act as our primary safeguarding lead within primary interventions. This isn't a hands-off management role, you will be present in the Academy at least four evenings a week, visible to young people and staff alike, and actively involved in the delivery of life-changing work.

What you'll own:

You'll take the lead on designing, developing, and quality-assuring our youth work offer, including programmes like Man Talk and Lutadoras, our gender-specific personal development groups, as well as youth leadership initiatives and open-access evening services. Working alongside our Sports Manager and MEL team, you'll ensure every programme has a clear theory of change, measurable outcomes, and personal development woven into its core.

Safeguarding sits at the very centre of this role. You'll be the named lead for safeguarding across primary interventions, responsible not just for managing individual concerns, but for building a culture where every member of staff is vigilant, confident, and fully trained. You'll know your way around Working Together to Safeguard Children, contextual safeguarding, and trauma-informed practice, and you'll bring that knowledge to life in how the team works every day.

You'll also manage a team of youth workers, recruiting, developing, and holding them to high standards through regular one-to-ones, team meetings, and a genuine investment in their growth. Many of our youth workers are young people themselves who have come through our programmes, and supporting their professional development is a privilege that comes with this role.

What we're looking for:

You'll have a strong track record in youth work, ideally in an inner-city or community setting where the issues of violence, exploitation, and social inequality are not abstract concepts but lived realities for the young people you work with. You'll hold a recognised youth work qualification at Level 3 or above, and have experience acting as a designated safeguarding lead or equivalent.

You'll be a confident leader, a skilled relationship-builder, and someone who genuinely thrives in a fast-paced, dynamic environment. Above all, you'll believe without reservation that every young person has the potential to succeed, and you'll bring that belief into work with you every single day.

The details:

• Salary: £37,000 – £42,000
• Location: Fight for Peace Academy, Woodman Street, London E16 2LS
• Academy presence required a minimum of four evenings per week, including Friday evening rota cover

An enhanced DBS check and recognised safeguarding qualification will be required. Right to work in the UK is essential.

Fight for Peace is committed to equality, diversity and inclusion. We particularly welcome applications from individuals with lived experience of the communities we serve.

You will be building great relationships with our Corporate members and involving them with the work of the trust and inspiring them to support our range of inspiring projects. You will use your networking skills at events to proactively find new corporate supporters, and retain our existing supporters by running corporate events on our nature reserves across the county. You will further develop our corporate volunteering offering, working closely with our land management team, creating great days out for our supporters’ employees that they’ll recommend to their colleagues.

You will be an active member of the Fundraising team, sharing skills and ideas at regular meetings. The role will require extensive travel throughout the county, visiting networking events and arranging relationships between corporates and our wildlife projects, such as the Rye Harbour Discovery Centre. You will have a creative and innovative approach to the role, working on new ways to secure support from businesses from across the county. You will enjoy getting involved in fundraising events that include that whole fundraising department to create new income streams for the trust.

Are you passionate about global women’s rights and would love to contribute to the cause? Are you organised, efficient and enjoy supporting colleagues in the smooth running of an organisation?

This is an exciting time to join The Circle as we take the organisation to the next level and the Team Co-ordinator will play a pivotal role ensuring smooth daily functioning by managing administration, CRM, IT, and HR support. This role is key in facilitating team collaboration, supporting onboarding, managing office systems, and handling financial tasks like invoices, working collaboratively to boost team efficiency.

We are open to different levels of experience – whether you are a seasoned hand in operations and team support or at the early stage of your career. The successful candidate will bring high levels of organisation, elbow grease, passion and commitment.

Job Description

• Administration & Systems Management

Managing supplies, equipment, and maintaining filing systems, records, and CRM database. Engage with and support running The Circle’s current operational systems, including Beacon CRM, Quickbooks, 1Password, Breathe HR, Microsoft 365 (including Microsoft Teams & SharePoint), FreshPay, Stripe, PayPal, Mailchimp, Wordpress, etc. Continue to develop and update systems.

• HR & Volunteer Support

Assisting with staff onboarding/offboarding, managing recruitment; Lead on health & safety, including having staff undertake regular risk assessments for home working and electronic device safety; ·

• Finance Support

Processing invoices, expenses, donations, and assisting with budget tracking. Management of monthly reconciliation with QuickBooks. Submission of Gift Aid claims and donation tracking using Beacon CRM

• Meeting, Event & Travel Support

Organizing team meetings, Board meetings, away days, overseas travel and coordinating event logistics.

• Communication & Compliance

Assisting with internal communication and ensuring Health & Safety, GDPR, and safeguarding compliance.

• CEO, Board and Governance Support

Support the Chief Executive and Board Secretary with quarterly Board meetings, sub-committee meetings; Manage policy renewal timelines, support on updating existing policy and drafting new policy where necessary, alongside the CEO & Board

Person Specification

Essential

• Excellent organisational skills and ability to juggle multiple priorities.
• Excellent communication skills, both written and verbal
• Some experience of finance systems, including supporting on reconciliation, budgets, and gift aid
• Good data management skills to support monitoring and evaluation work.
• Excellent Microsoft Office suite skills including Excel, SharePoint, and knowledge of other IT solutions to support effective operations.
• Proactivity: Strong "can-do" attitude, willing to take initiative and solve problems.
• Previous experience in administration, operations, or a, supportive, team-focused role

Desirable 

• Experience managing a CRM.
• Experience coordinating events, ideally both online and in person.
• A strong understanding of, and passion for, women's and girls' rights.
• Knowledge of specific systems used at The Circle: WordPress CMS systems, Mailchimp, QuickBooks, Beacon CRM, Breathe HR.
• Understanding of use of social media to engage with different audiences.
• Ability to represent The Circle to external audiences.
• Some experience of working with high profile names
• Experience supporting on policy writing
• Experience of providing basic HR support

Personal Characteristics

• Extremely organised and ability to work in a fast-paced environment
• Attention to detail.
• An entrepreneurial and enterprising approach to work.
• Efficient, reliable, flexible and collaborative working style.
• A self-starter with the ability to anticipate requirements and act to provide workable solutions with limited budget.
• Team player who enjoys working collaboratively and flexibly to achieve outcomes.
• Keen to add value to the organisation’s culture and ethos.
• Interest in global women’s rights.

CEO

• Salary for FTE: £62,000 - £75,000 dependant on experience
• 38 hours a week over 5 days (flexibility for right candidate)
• Home-based with travel for events and meetings

Reporting into the Board of Trustees, we are seeking an inspirational CEO for the PDA Society, who can lead with humility and curiosity, empowering and supporting our staff along the journey. They will be responsible for the day-to-day management of the charity and its staff and volunteers, and will oversee the development of our training products, research and support services, whilst ensuring sustainable growth in impact and income.

This is a fantastic opportunity to join a trusted enterprise within the PDA community with a strong mission and a committed, values driven team. The successful candidate will be passionate about improving the lives of PDAers and their families. You will be energetic, creative and bring new ideas for enhancing the charity’s reputation, through nurturing existing relationships and developing new ones to achieve the charities goals. Our ideal candidate will have lived experience of autism, PDA or other neurodivergence although this is not essential.

Closing date for applications: Midnight on 22nd April 2026

Interviews with Trustees:  April / May 2026

We’re growing our Criminal Justice Services and bringing in a range of roles that really matter. This work is about supporting people in the secure estate who have experienced trauma and sexual harm, and making sure support is actually accessible, not just in theory, but in practice.

Our Outspoken service delivers trauma therapy to residents across the secure estate, particularly those who have experienced ACEs or sexual harm. It’s a space focused on safety, trust, and meaningful therapeutic work.

Our Outspoken Navigators are often the first point of connection. They support people in accessing the right help, whether that’s through assessments, regular check-ins, lower-intensity support, or helping them find the right pathway.

Why Join Us?

• a competitive salary.
• annual leave package with incremental rises plus bank holidays.
• company sick pay.
• Birthday annual leave.
• monthly clinical supervision.
• pension contribution.
• and a range of discount and benefit programmes.

At We Are Survivors, we care deeply about making sure male survivors can access support wherever they are. That includes the spaces that are often overlooked.

Our Service

Trauma Recovery CIC is a female founded not-for-profit Community Interest Company dedicated to providing vital support services for victims and survivors of trauma. Founded in 2020, our mission is to build a safe, supportive, accessible, and sustainable service for the community.

Butterflies Lived Experience Community is an integral part of Trauma Recovery CIC, bringing together people with lived experience of sexual, domestic and/or relational trauma to form a community that supports each members ongoing recovery journey.

Every member of the Butterflies team has direct personal lived experience of sexual, domestic and/or relational trauma and use their own courage to support others to connect with theirs and use this to fuel their recovery.

The team consists of level 1,2 and 3 Lived Experience Facilitators, Volunteer Ambassadors who come together to support community members and develop the service on a co-production model. 

The Level 3 LEF Role

Our Level 3 LEF role requires a Social Work qualification and registration.

As well as facilitating groups and key working, Level 3 LEF’s take responsibility for:

• Completing initial appointments with new community members to ensure that the team has a good
  understanding of their support needs and that they can be safely supported through Butterflies LEC.

• Mentoring and supporting the Level 1 and 2 LEF’s and Ambassadors

• Working with community members, team members, Trauma Recovery leadership team and partner
  organisations to develop the service.

• Facilitating the understanding trauma programmes

• Providing reporting data to Trauma Recovery CIC Business Operations Lead and working with them to complete
  reports for funders and funding/grant applications.

• Co-chairing the Lived Experience Forum

• Contribute to the newsletters, social media, attend events to promote the service (at times this may require
  attending events outside of usual working hours).

• Ensure that all team members complete required admin accurately and in a timely manner and processes are
  followed.

• Highlight concerns about team members to the leadership team, identify ways to support the team or team
  member and offer the support.

Our ideal candidate

• Is someone who has walked their own recovery journey, experienced therapeutic support as part of this and understands the benefits on both a personal and professional level of therapy and group support.
• They will be a qualified, registered Social Worker with relevant social work experience of co-ordinating a service, mentoring team members and working from a systemic perspective.
• They will have experience of completing risk assessments, keeping records and using software and systems to do this effectively.
• They will be able to communicate and connect with people from a variety of backgrounds, understand their individual needs and work creatively to meet them in way that supports recovery.

How to apply

As well as facilitating groups and key working, Level 3 LEF’s take responsibility for:

• Completing initial appointments with new community members to ensure that the team has a good
  understanding of their support needs and that they can be safely supported through Butterflies LEC.

• Mentoring and supporting the Level 1 and 2 LEF’s and Ambassadors

• Working with community members, team members, Trauma Recovery leadership team and partner
  organisations to develop the service.

• Facilitating the understanding trauma programmes

• Providing reporting data to Trauma Recovery CIC Business Operations Lead and working with them to complete
  reports for funders and funding/grant applications.

• Co-chairing the Lived Experience Forum

• Contribute to the newsletters, social media, attend events to promote the service (at times this may require
  attending events outside of usual working hours).

• Ensure that all team members complete required admin accurately and in a timely manner and processes are
  followed.

• Highlight concerns about team members to the leadership team, identify ways to support the team or team
  member and offer the support.

How to apply

Application is through our website where you will find an application pack with further information about our service and the role. Please read through the pack and complete the application form, when we read your application we hope to read not only about your experiences, but how they relate to this role and our service. 

We’re looking for an interim Social Media Officer to lead on engagement with our online communities. This is an exciting 12 month opportunity to shape the social media presence for Samaritans across a range of channels and join a high performing team.​

In this role you’ll monitor and respond to a wide range of enquiries over our social media platforms. You will be responding to those who have used our services or are struggling with their mental health, so the ability to communicate with sensitivity and empathy is key.​

You'll help colleagues across the organisation feel confident in how they use social media and play a vital role in ensuring our content and conversations reflect our brand and tone of voice. You will develop and maintain social media guidelines and standard response templates, as well as providing training and support when needed.​

You’ll also take the lead with our moderation agency to ensure the safety and wellbeing of our audiences, through quality checking and continuous improvement.​

If you’re an experienced Social Media Officer, who is passionate about meaningful online engagement, then we’d love to hear from you.

​

Contract terms:

£31,000 - £33,000 Salary per annum, plus benefits and £1000 on call allowance

12 month fixed term contract (maternity cover)

Full time (35 hours)

We are passionate about flexible working, talk to us about your preferences

Linked to our Ewell (Surrey) office

In-person working: Meeting in person and working collaboratively are things we value. We work in person around 2 days or more per month

​

​What you'll do:

• ​Monitor Samaritan’s social media channels, ensuring content is appropriate for audiences
• Develop, maintain and update standard response templates and moderation guidelines
• Provide timely, appropriate responses to a wide range of people engaging with Samaritans over social media
• Develop social Q&As for key campaigns, policy positions and news events in collaboration with other teams
• Provide advice, support, and training to branches and volunteers managing their own communities via social media
• Work closely with our moderation agency, ensuring adequate out of hours coverage and quality check responses
• Analyse audience engagement and feedback to identify trends and areas for improvement

​

What you’ll bring:

• ​Experience of working on social media for a cause, campaign or high-profile brand, or in communications or marketing
• Great digital copywriting skills
• Strong understanding of digital marketing channels and techniques
• Experience in responding to a varied range of enquiries via social media
• Creative approach to creating and publishing digital content
• Ability to communicate sensitively, particularly around issues involving mental health and suicide
• Awareness of campaigns, news and trends within the charity sector and social media
• Ability to build strong working relationships with internal and external stakeholders
• Familiarity with Sprout Social (desirable)
• Experience working with volunteers or within the charity sector (desirable)​

See full Job Description and Person Specification 

​

Why Samaritans?

At Samaritans, you’ll be part of a people-first organisation deeply committed to inclusion, compassion and learning. You’ll contribute to a team where your voice matters, your expertise makes a difference, and your work helps save lives.​

We welcome applications from individuals with lived experience and encourage those from underrepresented communities to apply.We are committed to creating an environment where all our people feel seen, heard and supported.​

You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.​

For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available here. You can also visit our careers website to access this.​

We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.

​

Apply now

If this sounds like the opportunity for you, please apply. You will be asked to some answer short application questions and to upload your CV.​

Applications close: ​09:00am on Monday 13th April 2026

Interviews: w/c 20th April

​

At Samaritans, human connection is at the heart of everything we do.

We do not use AI at any stage during the selection process. Your application will always be carefully reviewed by the recruiting manager or a member of the Talent Attraction Team.

We kindly ask that you avoid using AI tools to generate your application or interview answers. We want to hear your own ideas, insights, and writing style so your unique strengths can shine through.