Volunteer community fundraising officer jobs
The Senior Email Channel Officer is a critical role in planning, creating, delivering and optimising our email campaigns and automated supporter journeys. The role ensures supporters receive timely, relevant and engaging communications that strengthen their relationship with the charity and drive meaningful action. The post holder will have experience in achieving KPI’s such as improved campaign engagement metrics; improved automated journeys to increase retention, reactivation and income; delivering email accuracy and quality; and contributing to the overall Supporter Experience Strategy to build lifetime value through more supporters, staying longer and doing more.
This is a 12-month FTC
Key Responsibilities:
Campaign and Automation Journey Planning & Delivery
· Hands on delivery, including build and test high‑quality email campaigns that support fundraising, supporter engagement and other organisational priorities such as volunteering and campaigning actions.
· Build, test and optimise automated email journeys that welcome, retain, steward and reactivate supporters, building performance knowledge and insight that can be replicated across different supporter products and journeys.
· Support the Email Channel Manager with overseeing the email marketing calendar and sign offs where needed.
· Work with data and CRM teams to improve trigger logic, personalisation and segmentation, using your audience understanding to incorporate targeting and personalisation using customer data and dynamic content logic.
· Advise on the integration of email within multi-channel campaigns (e.g. email, SMS, Whatsapp, direct mail, social and telephone)
Reporting, Performance & Insight
· Monitor performance and continuously refine journeys to improve conversion, engagement and lifetime value.
· Work with Business Intelligence, Insight and Digital Analytics teams to produce regular reports on email performance, offering clear insights and recommendations.
· Use A/B testing, segmentation and behavioural insights to drive continuous improvement.
· Ensure activity aligns with KPIs around engagement, retention, income and supporter satisfaction.
Data, Compliance & Quality Assurance
· Ensure all email activity is fully compliant with GDPR, PECR, consent and internal data governance.
· Working closely with the website team, carry out thorough QA across content, links, rendering and segmentation before deployment.
· Champion accessibility, inclusive language and best‑practice UX within email design.
Collaboration & Stakeholder Management
· Work closely with internal teams needing email support, advising on strategy, best practice and channel suitability.
· Work closely with digital, brand, design, marketing, data and analytics and supporter engagement teams to improve the supporter experience.
· Work closely with other internal teams needing email support, advising on strategy, best practice and channel suitability.
· Liaise with platform and technology partners to troubleshoot issues and support continuous improvement.
Platform & Technical Ownership
· Strong use of ESP platforms such as Dotdigital, Salesforce Marketing Cloud, or equivalent to build and optimise emails and journeys.
· Support the development of templates, modules, reusable assets and stronger processes.
· Contribute to platform migrations or upgrades, ensuring smooth transitions and improved capability.
· Identify and implement workflow improvements between the Supporter Experience and Data teams to increase effectiveness and reduce lead times for campaign deployment.
Training & Upskilling
· Champion email channel best practise to uphold high quality assurance and executional standards.
· Support the Email Channel Manager with upskilling and mentoring junior team members in email and channel best practice, automations, segmentation, project planning and supporter journeys.
· Create and maintain documentation of learnings, processes, ways of working and results where required.
Knowledge, skills and experience needed:
· Significant experience delivering email campaigns and automated journeys in a fundraising, marketing or digital environment.
· Hands‑on experience with email marketing platforms and CRM systems.
· Proven track record of improving performance through testing and optimisation.
· Experience working with data teams and segmentation logic.
· Familiarity with behavioural insights or loyalty‑building techniques.
· Strong understanding of email best‑practice, including accessibility, personalisation and UX.
· Knowledge of GDPR, PECR and data governance standards.
· Excellent copywriting and editing skills.
· Strong analytical skills with ability to turn insight into action.
· Have experience with interpreting and using reporting tools (Google Analytics, PowerBI, Lookerstudio or equivalent).
· Ability to manage multiple projects with competing deadlines.
· Ability to work collaboratively across teams and managing stakeholders.
· Comfortable working autonomously, prioritising delivery.
· Proactive mindset, self-starter and passionate about customer-first communication.
· Excellent attention to detail and organisational skills
Additional Information:
Ways of working:
As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £37,000 per annum, plus benefits.
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 17th May 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Purpose
The Head of Philanthropy is accountable for delivering significant philanthropic income for Justice & Care, including through personally secured major gifts, alongside building and leading a high-performing philanthropy function.
The postholder will design and execute the philanthropy strategy, hold and actively manage a portfolio of major donors and prospects, and personally secure five- and sixfigure gifts through direct relationship management and solicitation.
This is a hands-on income-generating role: the Head of Philanthropy will lead from the front on donor cultivation, stewardship and asking, while also setting direction, prioritising effort and building capability within the team to maximise long-term philanthropic income.
They will work closely with the Global Director of Fundraising on key relationships and strategic opportunities, supporting the growth of philanthropy across the UK and expansion into the US and emerging markets.
This role combines senior-level leadership with significant personal income delivery; candidates should expect to spend a substantial proportion of their time directly engaging donors and securing major gifts.
Global Scope
This role will support the growth of philanthropy across multiple markets, including strengthening the UK portfolio and developing opportunities in the US and emerging markets (e.g. Middle East), working closely with senior stakeholders to shape and deliver market-specific approaches.
Main Responsibilities
Your key responsibilities include, but are not necessarily limited to:
1. Strategic Leadership and Income Delivery
- Lead the development and delivery of the philanthropy strategy, with a clear focuson generating major donor income in the UK and driving growth in the US and emerging markets
- Be accountable for achieving philanthropy income targets, including through personally secured major gifts, working closely with the Global Director of Fundraising
- Translate organisational priorities into fundable propositions and compelling donor opportunities
- Actively shape and drive the philanthropy pipeline, making clear, evidence-based decisions about where time and effort are invested
- Work with the CEO, Board and senior leaders to prepare and support major donor asks, including co-solicitation where appropriate
2. Major Gifts and New Business
- Personally manage and grow a portfolio of high-value donors and prospects, typically at £25k-£250k+ level
- Lead all stages of the donor journey: identification, cultivation, solicitation and stewardship
- Personally secure new major gifts through one-to-one relationship building, tailored proposals and direct asks
- Develop and maintain a live pipeline of prospective donors with clearly defined next steps
- Take primary responsibility for preparing and delivering high-value asks, working closely with the CEO, Board members and Global Director of Fundraising
- Convert access to senior networks into tangible income outcomes
3. Team Leadership and Development
- Line manage and develop the Philanthropy Specialist and future members of the team
- Build capability within the team to support pipeline growth, donor stewardship and future expansion of the philanthropy function
- Establish strong ways of working, including prioritisation, pipeline management and CRM discipline
- Set clear objectives and KPIs for the team
4. Events and Strategic Engagement
- Design and lead a programme of philanthropic events with clear income andpipeline objectives
- Personally leverage high-value donor events to progress relationships towards major gifts
- Use international engagement and trips selectively where they support donor cultivation and solicitation
- Represent Justice & Care in philanthropic networks to generate new donor relationships
5. Pipeline, CRM and Reporting
- Own and maintain a live, decision-ready major donor pipeline
- Ensure robust pipeline management and accurate forecasting
- Maintain high-quality CRM data and reporting (Salesforce)
- Provide strategic insight on income performance, risks and opportunities
6. Other ad hoc duties
- Collaborate across the organisation to support delivery of shared objectives
- Contribute to cross-functional projects and organisational initiatives
- Undertake other tasks as required to support Development Team and organisational priorities
Joining Forces to end Modern Slavery
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're the UK's specialist blood cancer charity and our vision is clear: we’re here to beat blood cancer. We fund world-class research; provide information and support to patients and their loved ones; and raise awareness of blood cancer.
We’re looking for a CRM Product Owner to take ownership of our Microsoft Dynamics CRM, ensuring it runs effectively day to day while continuously improving how it supports the organisation. You’ll oversee integrations and data flows across systems, maintain high standards of data quality, and make sure teams across fundraising, digital and finance can rely on accurate, accessible data to deliver campaigns, track income and engage supporters.
We’re also looking for someone who can lead the ongoing development and prioritisation of CRM improvements, working closely with internal teams and external partners to streamline processes and solve problems. You’ll support and guide CRM team members, ensuring work is delivered against priorities and that the system continues to evolve to meet the needs of a fast-paced, insight-driven organisation.
This role requires regular travel to our London office, typically once per month or as the role demands.
We are committed to actively promoting equality, diversity, and inclusivity. In line with our strategy we welcome approaches from individuals from underrepresented groups, including minority communities, and applicants with a disability, to better reflect the community we serve and help broaden our perspectives.
We research, we support, we care. Because it’s time to beat leukaemia, lymphoma, myeloma and all types of blood cancer.



The client requests no contact from agencies or media sales.
Are you our new Marketing Officer?
Do you have the passion and ideas to amplify our ambitious plans to improve the lives of everyone affected by ovarian cancer? Could you play a pivotal role in driving forward our marketing strategy, as well as developing engaging content and campaigns that inspire action and encourage more people than ever to support our work?
We are looking for a Marketing Officer who will bring their creative flair, marketing experience and collaborative attitude to our brilliant team of marketing and communications experts. This is a great role for you if you have a background in marketing within the charity sector, and are lookjng for the next step in your career with a leading, national charity.
A creative and driven individual who loves working as part of a team, you’ll be passionate about engaging audiences, and excited to help us achieve a world where everyone survives and lives well with ovarian cancer. With the support of the Interim Senior Marketing and Communications Manager you’ll work across the organisation to ensure that our digital channels are optimised to their full potential, and support on the delivery of marketing and communications strategies, plans and campaigns to achieve the organisation’s objectives and KPIs, focussed on attracting and engaging more people who want to use our supportive services, campaign for change, partner with us, and donate or fundraise.
We are an ambitious charity, building on our achievements and targeting what’s important to stop ovarian cancer devastating lives - symptoms awareness, early diagnosis, better treatments and support for all. It’s an exciting time to be joining Target Ovarian Cancer as we move into our ambitionus new strategy.
Join us and together we'll fight for a world where everyone with ovarian cancer lives.
The role is a full time, 35 hours per week, permanent position.
We currently offer a hybrid-working model. This means you may usually work from your home or remote location, but are expected to attend meetings and pay for your own travel to the office near London Bridge when required.
How to apply
Click on the redirect to recruiter button to view the job description and progress with your application
Please submit your CV, a one-page cover letter and answer the 3 questions below by 10 May 2026.
Interviews are expected to take place week commencing 18 May 2026.
You’ll have the opportunity to request reasonable adjustments at any stage of the recruitment process.
Target Ovarian Cancer does not hold a sponsorship licence and cannot sponsor visas.
We are committed to making our recruitment process accessible. If you need support with your application, please contact us.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Bookmark, we have a simple vision: we want every child to read. We have seen significant growth over the past few years, building a network of engaged supporters and an effective Partnerships Board. As we pass the halfway mark of our three-year strategy, we are recruiting a major donor fundraiser to play a key role in the growth of our philanthropy programme, securing and developing relationships with high-net-worth individuals that change the story for children.
This individual will join a successful team, stewarding and cultivating existing supporters as well as managing a pipeline of prospects through their giving journey. You will work directly with the Head of Fundraising and be responsible for your own portfolio of major donors, trusts and family foundations. By August 2027 Bookmark aim to have reached 500,000 children with our literacy programmes, you could be part of that incredible goal.
Experience in philanthropy is welcome but not essential. We are equally interested in candidates with a strong track record of managing high-value relationships and delivering excellent stewardship in commercial or client-facing roles.
Job Description
Delivering the Philanthropy plan
- Work with the Director of Fundraising to grow the major donor portfolio within the wider strategy
- Build and maintain a portfolio of existing and new major donors who give or can give £20,000 or more, ensuring a first-class cultivation and stewardship journey
- Line manage the Philanthropy Executive and support their professional development, providing direction, support and guidance
- Work with our Fundraising Research & Administration Intern to identify new potential Bookmark major donors, working with Trustees, senior stakeholders, and our wonderfully supportive Partnerships Board to secure introductions and make asks of prospective supporters
- Design and deliver creative events and activities to generate income, cultivate and steward donors
- Create compelling, relevant and tailored funding proposals, reports and collateral to inspire and inform donors, reflecting Bookmark’s strong brand.
- Use Salesforce to manage the accurate recording, progression and forecasting of major donor relationships, enabling efficient reporting and KPI management
Work with the rest of the Fundraising team
- Work closely with the rest of the Fundraising team to ensure opportunities to maximise income for the fundraising team
- Devise and deliver annual plans, together with associated budgets, in line with the charity’s strategic objectives
- Work with the Senior Leadership Team, Chair of Trustees and colleagues across the charity to ensure major donor fundraising activity is aligned with the charity’s wider plans and objectives
- Ensure that all activity helps to build Bookmark’s brand and is always brand compliant
- Ensure Bookmark’s ethical fundraising policy is adhered to
Person Specification
Essential
- A successful track record in managing high-value relationships, including a proven track record of securing five-figure gifts
- Experience working towards and meeting, or exceeding, income targets
- Experience developing high value relationships through all stages of the giving cycle
- A demonstrable ability to build internal relationships and use senior stakeholders (CEO, Trustees, Senior Leadership Team) to help progress major donor relationships
- Experience working on successful events that meet fundraising targets
- Great verbal communication skills, demonstrated by strong external and internal relationships. You will have the skills to influence, motivate and persuade people to donate
- Demonstrable experience of writing successful, inspiring, emotive, and technically accurate cases for support and proposals tailored to a high value audience
- Experience growing and managing a pipeline, planning for your portfolio and increasing income
- An understanding and ability to build budgets and work with financials
- Experience using of Office Word, Excel, and PowerPoint
- Experience using Salesforce, or another fundraising database
Bonus Points
- Major donor and/or Trusts & Foundations experience
- Line management experience
- Experience working with a fundraising board or high value committee
- Experience managing and developing a high value giving circle
- Experience running matching campaigns or large mailings
Location: Minimum two days per week based at the Bookmark office (London), with flexibility around home working for the remaining days.
Contract type: Permanent - Full Time / Part-time (0.8/4 days) will be considered.
Salary: £40,000 - £42,000 (0.8 FTE - £32,000 - £33,600)
Reporting to: Director of Fundraising
Application deadline: 11th May at 10am, but please note that interim shortlisting will occur on 29th April at 10am.
Want to know more?
We will be running an online session for anyone wishing to understand more about the role on Wednesday 22nd April at 2pm. Please find the link to sign up on the relevant job description on our website.
Equality and Diversity
Bookmark is committed to promoting a diverse and inclusive community. We aim to create a working environment in which all individuals can make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. We offer a range of family friendly, inclusive employment policies and opportunity for flexible working arrangements to support team members from different backgrounds.
Bookmark is committed to safeguarding and promoting the well-being and welfare of children and requires everyone associated with the charity, including all trustees, employees, and volunteers to share this commitment. Successful applicants will need to undergo child protection screening appropriate to the role, including references from past employers and Disclosure and Barring Service checks.
At Bookmark, we are a small but growing team of hard-workichang people, who care about what we do. We love to roll up our sleeves, try new ways of doing things, and support each other so that we can achieve our goals. If that sounds like you and you share our vision and values, we'd love to hear from you.
Safeguarding
Bookmark is committed to safeguarding and promoting the well-being and welfare of children and requires everyone associated with the charity, including all trustees, employees, and volunteers to share this commitment. Successful applicants will need to undergo child protection screening appropriate to the role, including references from past employers and Disclosure and Barring Service checks.
We promote a reading for pleasure culture in primary schools, focusing on supporting children in the most disadvantaged communities.


The client requests no contact from agencies or media sales.
Lead income growth that creates lasting change
At Allsorts Gloucestershire, we’re committed to tackling the persistent inequalities faced by disabled children, young people and their families. We’re a respected, values-driven charity with a strong local reputation - and we’re looking for an ambitious Grants, Income & Comms Manager to help shape our future.
This is an influential role with organisation-wide impact. You’ll lead and grow our income generation strategy, securing sustainable funding that enables us to deepen our impact across Gloucestershire while strengthening our external profile and brand.
About the role
This role offers the chance to make a genuine difference in a dynamic fundraising environment while helping disabled children, young people and families access the support they need to thrive.
You will:
- Lead and deliver a bold three-year income generation strategy
- Secure significant multi-year funding from trusts, foundations and commissioners
- Manage and grow a strong pipeline of sustainable and unrestricted income
- Develop community fundraising, individual giving and legacy opportunities
- Ensure communications actively support fundraising, engagement and brand visibility
- Work closely with the CEO and Senior Leadership Team to shape long-term sustainability
Approximately 70% of your focus will be on grants, trusts and commissioned income, with the remaining 30% dedicated to community fundraising, individual giving, legacy income and communications.
What we’re looking for
We’re looking for someone who is both strategic and proactive, with strong fundraising expertise and the confidence to lead.
Essential Experience
- Solid track record of securing significant (5–6 figure), multi-year funding from trusts, foundations and/or commissioners to meet income generation targets
- Experience building, managing and maintaining a strategic funding pipeline
- Competence in managing CRM and fundraising database systems
- Strong bid writing, financial acumen and impact reporting skills
- Experience contributing at a strategic or senior leadership level
- Knowledge of fundraising regulation and governance
- Experience using communications strategically to support income growth
Desirable Experience
- Experience securing large multi-year grants - in excess £100,000
- Proven successful experience in additional income streams or marketing
- Member of Chartered Institute of Fundraising
- Experience working in small to medium size charities
- Competence in digital communications
- Experience managing or supporting others, including volunteers
Why join Allsorts?
- Make a real, lasting impact in the lives of disabled children and families
- Shape the future of fundraising in a genuinely influential leadership role
- Join a supportive, values-led organisation with strong local credibility
- Flexible hybrid working opportunities
- Strong commitment to inclusion, accessibility and lived experience
STAGE 1 INTERVIEWS
w/c 8th June 2026
In-person, Stroud
STAGE 2 INTERVIEWS
w/c 15th June 2026
In-person, Stroud
We aim to provide a positive and transparent recruitment experience and will keep you informed throughout the process.
Our Commitment to Inclusion
We actively encourage people with disabilities and from diverse backgrounds to apply for our jobs. Our offices and interview space are fully accessible, with a Changing Places toilet and accessible parking. All job literature is available in alternative formats upon request. We welcome potential applicants to have a conversation with us about any interview adaptations they may need.
Safeguarding & Practical Requirements
- Appointment is subject to an Enhanced DBS check.
- A full, valid driving license is required, as regular travel to offsite locations is an essential part of the role. Reasonable adjustments will be considered for candidates with disabilities.
- The role includes a mix of on-site, off-site and some hybrid working.
Interested?
Ready to make a real difference?
We are looking for a Community and Partnerships Officer to work across the Berkshire region to grow income and partnerships for an increidble grassroots social welfare charity.
This is a home based role in Berkshire with regular travel within the area. The charity can consider 4 or 5 days a week.
The Charity:
You would be joining a supportive and ambitious team at a long standing social welfare charity.
The Role:
Grow community income and build meaningful partnerships with local companies, schools, individual supporters and groups.
Shape and deliver inspiring fundraising initiatives that engage the community and raise vital funds.
Be the key link between the charity and the supporters, ensuring every donor, volunteer, and partner feels valued and connected to our mission.
The Candidate:
Previous people-focused fundraising experience ideally from a Community and or Corporate area.
You will need to have a full driving license and your own a car.
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you haven't been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Police Care UK is the national, independent charity supporting serving and veteran members of the police community, and their families, when they’ve been physically or psychologically harmed through policing.
Demand for our services has grown by more than 400% in the last decade. This reflects the increasing impact of trauma in modern policing – from major incidents and serious violence to cumulative and vicarious trauma. We understand that harm doesn’t end with a shift, and that families are often affected too. We’ve evolved from a traditional benevolent fund into a sector-leading organisation delivering evidence-informed support, trauma-focused recovery services and practical prevention programmes across UK policing. Our work is grounded in compassion, clarity and evidence, and we’re fiercely independent so we can focus on what people really need.
Our vision is simple: a future where every member of the police community has access to the care and support they need, and nobody faces the impact of harm alone. Based in Woking and working nationally, we’re committed to strengthening the people behind the force – and we’re looking for those who want to be a part of that work.
About the role
As our Engagement Officer, you’ll play a key role in raising awareness of Police Care UK, strengthening relationships across policing and local communities, and supporting events and initiatives that increase engagement, partnerships, and income generation. You’ll be the friendly, confident presence representing the Charity at policing events, community activities, conferences, and fundraising opportunities - ensuring Police Care UK is always represented with professionalism, warmth, and impact. This is a varied, outward-facing role that will suit someone who enjoys meeting people, building relationships, and bringing our mission to life.
What you’ll do
- Grow awareness and engagement with Police Care UK across community groups, partner organisations, supporters, and potential beneficiaries, increasing visibility within key audiences.
- Act as a central point of contact for event, engagement, and speaking enquiries from community organisations, charities, corporate partners, event organisers, and other external stakeholders.
- Coordinate the Charity’s attendance at community events, fundraising activities, and conferences, including planning logistics, preparing materials, supporting volunteers, and gathering post-event insights.
- Support the Executive Leadership Team to ensure appropriate representation at higher-profile events, preparing briefing materials and ensuring consistent messaging
- Collaborate with the Volunteer Manager to identify and support volunteer involvement at events, community activities, and awareness opportunities.
- Support the Fundraising team by promoting community fundraising, challenge events, payroll giving, and corporate partnership opportunities to a wide range of audiences.
- Develop insight into our audiences, helping the organisation better understand supporter motivations, community needs, and engagement opportunities.
- Serve as a brand ambassador for Police Care UK and to represent the Charity values in all that you do.
- Work within agreed KPIs to measure the success of engagement activities and ensure alignment with the Charity’s strategic objectives.
- Assess and prioritise event and engagement opportunities, ensuring each activity has clear objectives, outcomes, and value for the Charity.
What you’ll bring
Essential
- Excellent written and verbal communication skills with strong attention to detail.
- Strong time-management skills and the ability to stay organised in a busy environment.
- Confidence presenting and delivering key messages in an engaging, accessible way.
- Experience motivating and supporting people in a friendly, professional manner.
- Ability to work collaboratively and adaptively in a dynamic environment.
- Strong IT skills, including Microsoft Office.
- Experience engaging with people from diverse backgrounds.
- Experience using CRM systems to log and track engagement data.
- Experience managing projects or new initiatives.
- Experience organising events and preparing supporting materials.
- Understanding of, and empathy for, the mental-health challenges faced by those in high-pressure roles, including policing.
Desirable
- Evidence of CPD in communications, engagement, or related fields.
- Strong analytical skills and experience working with data.
- Interest in public service, community engagement, or the charity sector.
- Experience working within a policing environment.
- Experience working with volunteers.
- Experience supporting fundraising or income-generation activities.
- Experience handling sensitive conversations or supporting individuals in challenging circumstances.
- Broad understanding of UK policing.
Why work with us
You’ll be joining a forward-thinking, committed and values driven team making a real difference to the people who keep our communities safe. We offer:
- Enhanced wellbeing support
- Pension scheme with up to 8% employer contributions
- Development opportunities
- A 35-hour working week
- A supportive, collaborative culture
- The chance to make a meaningful impact on the lives of police, staff, volunteers, and their families
Contract: 12 month , fixed-term
How to Apply: Please submit your CV and a detailed cover letter explaining why you’re the right fit for this role. Applications are assessed on a rolling basis, so please apply as soon as you are able.
Limitations: This job description is neither exclusive nor exhaustive. The duties and responsibilities may vary from time to time in the light of changing circumstances in consultation with the jobholder. The jobholder will be required to work within the rules and regulations of the Charity and accept the authority of the Chief Executive, who has the discretion to delegate authority to the jobholder and to withdraw it.
Equal Opportunities Policy: The Charity is committed to eliminating any discrimination and promoting diversity and equality of opportunity in all it does. The Charity is committed to providing equal opportunities in employment, and we will not unlawfully discriminate against job applicants, employees of the Charity, volunteers, workers, or contract workers on the grounds of their age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race (which includes colour, nationality and ethnic or national origins) religion or belief, sex or sexual orientation.
REF-228 175
Based at the heart of South Leeds, The Hunslet Club has been helping young people achieve their full potential for over 85 years. With a membership of 4000 young people and around 87,000 individual visits, we are one of the largest youth organisations in the country, dedicated to helping young people aged 18 months to 25 years. The club provides a safe space with diverse activities, including football, rugby, dance, boxing, gymnastics and youth clubs alongside alternative education, and vocational training.
Job TitlePhilanthropy Manager
Reporting to Chief Executive Officer
Location The Hunslet Club, Hillidge Road, Leeds, LS10 1BP / Hybrid Working
Salary £40K - £50K depending on experience.
Role
We are looking for a successful Philanthropy & Fundraising Manager with a proven track record in face-to-face major donor fundraising, or an individual with outstanding transferable skills and experience of working within the charity sector. The individual must thrive on building trusted relationships and be confident in securing significant philanthropic gifts by successfully securing complex, high-value partnerships over the line.
Management Supervision and Guidance
You will be responsible to the CEO for your daily tasks and duties, and ELT in any other matters.
Purpose
The Philanthropy Manager will create and drive The Hunslet Club’s fundraising strategy by cultivating and securing significant philanthropic support a new capital project to expand opportunities for young people across South Leeds. This role is central to building meaningful, long-term relationships with individual donors, trusts, foundations and partners, translating their passion for youth development into transformational investments that strengthen programmes, increase participation and create sustainable impact. The successful candidate will combine strategic vision with confident stewardship, ensuring that funding growth aligns with The Hunslet Club’s mission to help young people achieve their full potential.
Duties and responsibilities
The Philanthropy & Fundraising Manager will work on a full-time basis, or part-time on a pro-rata basis. The primary responsibility of the role is to secure £700,000 and above in philanthropic income over a 18 month period. This will be achieved through identifying, researching and cultivating individual donors, corporate supporters, trusts, foundations and strategic partners, using research tools and publicly available information to build and manage a strong portfolio of prospects, particularly those with an interest in supporting young people and communities.
To be successful, the postholder will develop an excellent understanding of The Hunslet Club, its mission and its inspirational youth and community work, and will help to develop and articulate a compelling case for support. The role will involve achieving a clearly defined set of Key Performance Indicators, providing high-quality stewardship to maximise donor retention, and maintaining, developing and leveraging existing relationships with current supporters. The postholder will work closely with colleagues across the organisation, including Executive/Senior Leadership and Trustees, to ensure effective involvement in fundraising activity where appropriate.
The successful candidate will organise suitable events and cultivation opportunities to build long-term relationships with potential supporters. Attendance at events, meetings and conferences will be required, with support from Executive/Senior Leadership and Trustees.
The successful candidate will also be expected to volunteer at a minimum of three cross-club community events per year and to carry out other reasonable duties as requested by the Executive Leadership Team.
If you are interested in this opportunity please send an expression of interest letter detailing why you want to apply for this role and what experience you have to fulfil the requirements linked to the above person specification, along with your CV. Please note applications which do not include both the expression of interest letter and CV will not be considered.
All applicants must confirm that you are eligible to work in the UK, provide details of your current or most recent remuneration package and your notice period. Please also inform us of any reasonable adjustments we would need to make to assist you in the selection process.
The client requests no contact from agencies or media sales.
Community, Events and Education Lead
Contract type: Permanent, Full time, 35 Hours per week
Location: London, UK
UK hybrid working – a minimum of 40 % of working time is spent face-to-face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person.
Salary: £61,645 per year with excellent benefits#
*We offer competitive, market-aligned starting salaries. While most roles are offered at the advertised starting salary, we may adjust this in exceptional cases depending on a candidate’s experience, skills, and potential.
Change starts with water. Change starts with you.
Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.
About WaterAid
We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.
About the team
The Community, Events and Education team sits within the Mass Engagement department. The team manages a diverse portfolio of marketing, fundraising and engagement activities, ranging from challenge events and the partnership with Glastonbury Festival, to community fundraising and WaterAid’s volunteer Speaker Network.
The team has major ambitions to grow income beyond £3m, and this is a transformational moment to reimagine how this area can deliver greater impact for WaterAid. There is broad scope for the team and team Lead to put their stamp on this area of the organisation and set a new strategic direction.
About the role
The Community, Events and Education Lead is a critical member of WaterAid’s Mass Engagement Department, driving forward both marketing and fundraising from a range of audiences, as well as leading our Special Events and volunteering activities.
It is a broad role that offers the opportunity to reimagine this area and set a new transformational direction for the team. It is an area that has significant opportunities for income growth and requires a Team Lead to focus our efforts on the largest opportunities. It is a rare and exciting chance for someone with a strategic, entrepreneurial approach to marketing, supporter engagement and special events to create real impact.
The role balances raising income from individuals and groups, bringing them closer to WaterAid and our mission, with delivering first-class volunteering experiences and managing our relationships with key partners, such as Glastonbury Festival.
Requirements
To be successful, you will need to have / to be:
- Passionate about ending poverty and want to be a part of making it happen, with commitment to WaterAid’s mission and values, and a working style that reflects these.
- Alignment with WaterAid’s values and a commitment to driving Diversity, Equality and Inclusion.
- Experience of leading teams with demonstrable success of managing a motivated and high performing team.
- A strategic thinker who can demonstrate successful delivery of a broad programme of activities and events.
- Experience of developing a comprehensive strategy for an income area, with a particular focus on income growth opportunities and new product development.
- Proven experience of working in a marketing or fundraising role, including experience understanding and reaching different audiences, and growing income from them.
- Experience of delivering events and a strong understanding of the key processes and health and safety requirements. Calm under pressure and decisive in live event environments, with a proactive, solution-focused approach to problem solving.
- Excellent inter-personal skills, and the ability to build strong relationships internally and to manage relationships with external agencies, suppliers and consultants.
- Proven ability to analyse data to inform evidence-based decision making.
- Proven ability to deliver against objectives, work under one’s own initiative, and manage one’s workload while overseeing multiple projects simultaneously.
- An entrepreneurial attitude and an energetic desire to continuously improve how we work and what WaterAid delivers.
Although not essential, we’d prefer you to have:
- Understanding of and interest in international development.
- An understanding of law and best practice relating to fundraising events and activities.
- Familiarity with CRMs and GDPR legislation.
- Experience supporting and motivating volunteers.
Closing date: Applications close 12PM UK time on the 1st May 2026. Interviews are expected to take place week commencing 11th May.
How to apply: Click Apply to answer the pre-screening questions and upload your CV only and Cover Letter.
Can I use Artificial Intelligence (AI) technology in my application?
At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.
Pre‑employment screening
To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.
Benefits
- 36 days’ holiday (including 8 Bank Holidays)
- Option to buy an extra 5 days’ annual leave
- Employer pension contribution up to 10 %
- Flexible and hybrid working arrangements
- Season ticket loan
- Free annual eye tests
- ‘Give as you Earn’ charitable giving scheme
- Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
- Sabbaticals
- One paid volunteer day each year
As part of our annual leave policy, all employees receive three additional days of annual leave on top of their standard allocation of 25 days. These days are designated to cover the period when our UK office closes between Christmas and New Year, allowing all UK WaterAiders to take a well-deserved break.
These days are automatically scheduled and cannot be changed or moved. Annual leave is accrued based on your start date. If sufficient leave has not been accrued by the time of the closure, the 3 days will be taken as unpaid leave or pro-rated, depending on your circumstances.
Our People Promise
We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal Opportunities
We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.
Safeguarding
We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).
Together, we’ll change the world through water.
Join us and be part of the change!
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.



Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
New Forest Disability Information Service provides a range of information, advice and practical support services to people affected by disability across the New Forest and surrounding areas.
Our team currently comprises: CEO, Operations Manager, 6 Welfare Advisors, Administrator and circa 20 Volunteers who staff our shop and provide first line information and support. All paid staff are part time.
In looking to a more secure and sustainable future, these roles are now being complemented by a marketing manager and this fundraising post.
With the exception of proceeds from our shop, our work is entirely supported by grants and service contracts.
Current significant grant funders are:
· National Lottery Community Fund
· Access to Justice Foundation
· Lloyds Foundation
We also have a rolling annual service level agreement with New Forest District Council for the provision of specific services.
Despite not having a dedicated fundraising function, we have a positive track record of securing such funding and have strong foundations on which to build.
In order to sustain and develop our service offer, we now need to adopt a focused approach to fundraising to both maintain effective relationships with existing funders and to diversify our income streams.
With the support of Lloyds Foundation we have recently benefitted from the contribution of a fundraising consultant. This has included an analysis of our position/needs and the production of a fundraising strategy. It has also included the provision of various tools and templates including an Excel-based CRM should this be required.
With room for some amendment from the successful candidate, this strategy needs to be converted into a SMART work plan and be implemented.
Priority tasks for the first six months would include:
· Engaging with our consultant to finalise the strategy
· Producing a work plan
· Create and secure agreement re our ‘case for support’
· Identify prospect Trusts and Foundations
· Write and submit a volume of applications to be agreed with the CEO
Our broad performance expectations are to secure a 2:1 return on investment in year one rising to a minimum 4:1 return by end of year three.
We anticipate this being a two or three day/week role and are open to discussion as to this being a freelance or employed position.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As the school looks ahead to its next chapter, philanthropy will be central to expanding opportunity, enhancing facilities, and ensuring that RGS remains a place where talent and ambition can flourish. To support this vision, we are seeking an exceptional Director of Development to lead a modern, strategic, and inspiring development programme. This post is funded by The Royal Grammar School, High Wycombe Foundation CIO (Charity number: 1179234).
The Director of Development will lead the design, delivery, and growth of a comprehensive fundraising strategy that supports the school’s long‑term ambitions. This is a senior leadership role requiring strategic insight, operational discipline, and the ability to build meaningful relationships across the RGS community.
A major priority will be to refresh, rebuild, and modernise the school’s fundraising data, creating a reliable, insight‑driven foundation from which to plan and execute fundraising activity. Alongside this, the postholder will lead a transformational capital appeal to deliver a new state‑of‑the‑art STEM facility by 2030 — a project that will shape the educational experience of future generations.
The role also includes developing a legacy giving programme, expanding regular giving among parents, and introducing innovative school‑based fundraising initiatives that engage pupils, staff, alumni, and the wider community
To offer our students an exceptional all-round education
The client requests no contact from agencies or media sales.
This is an exciting opportunity for a dynamic, motivated, and passionate individual who will enjoy working in a community engagement role to support the charity to achieve their mission.
You will be responsible for establishing an effective regional community engagement in the north of England region to develop and grow communications with donors and supporters.
The role is home based with travel in the region.
The Charity
You would be joining a supportive and welcoming team at a well established global social welfare charity, offering 28 days leave per annum FTE plus bank and statutory holidays, along with a competitive pension scheme (up to 6% matching contributions).
The Role
Develop a programme of engagement with parishes and schools in the North of England.
Maximise parish support for the charity in the North of England
Support all fundraising and communications activity in the North of England
Lead on the recruitment, support and motivation of a network of parish contacts in the North of England
Foster positive relationships with colleges and schools.
The Candidate
Proven experience in community engagement, volunteer coordination, or supporter development.
Experience building positive relationships with clergy, parish communities, schools, or other community groups.
Track record of organising and delivering fundraising, awareness-raising, or community events.
Desirable
Experience working within a faith-based, charitable, or membership organisation.
Familiarity with the structures of the Catholic Church and experience engaging with Catholic parishes, schools, and community groups.
Experience in developing and growing volunteer networks or community-based fundraising initiatives.
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Kids Network is looking for an Executive Director to support the Fundraising, Finance and Operations of the charity for an interim period.
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Contract: Fixed 12-14-month contract depending on availability for start date – Full time 35 hours per week
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Salary: £60,000 per annum
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Location: London Victoria/ Hybrid
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Some evening and weekend work may be required, which can be claimed as TOIL
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Reporting to the CEO
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Line Management of 3x staff
About the Charity
A rare opportunity to lead a values-driven children's charity through an exciting chapter of its story.
The Kids Network is a growing charity with an ambitious five-year strategy and a decade of impact behind us. We connect children facing adversity with caring mentors from their own communities, creating relationships that change trajectories. In 2027 we celebrate our 10th anniversary and this role sits right at the heart of that milestone.
We're a small, high-performing team of 16 who care deeply about the children and families we serve. We work hard, we learn constantly, and we look after each other. Now, while our Managing Director is on maternity leave, we're looking for an exceptional interim leader to hold the organisation steady and help it thrive.
About the role:
As Interim Executive Director, you'll be deputy to the CEO and a core member of our Senior Leadership Team. You'll hold the big picture: strategy, governance, finance, and fundraising, whilst also being across our operations and being present and part of the day-to-day. From Board engagement and risk management to leading our impact report and driving our plans for our 10th anniversary event, no two weeks will look the same.
You'll lead and line-manage talented team members across fundraising, school partnerships, and operations. You'll be the steady hand that keeps our income pipeline strong and our systems running smoothly.
This role would suit you if, you're a leader who balances strategic thinking with being genuinely hands-on. You stay calm under pressure, make clear decisions when they're needed, and take people with you rather than leaving them behind.
Mission matters to you. Working to improve the lives of underserved children is something you care about, not just a role you're filling. You'll champion our values, model our culture and behaviours, and bring the team with you in doing the same.
You're well-suited to the interim context. You’re able to build trust quickly, make an impact from day one, and build on what's already working well. You're comfortable with a varied workload and have the experience to make good decisions for the benefit of the children we work with.
Benefits:
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Flexible working arrangements (mostly working from home, with approximately one-two days a week working from the office)
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Option for 2 Me days
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25 days annual leave entitlement
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Option to swap bank holidays for other religious holidays
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Team Socials
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Birthdays off
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Working in a value led organisation, where we see and share the impact we have on children every day
Responsibilities
Strategy & Leadership
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Provide executive leadership to the organisation, fostering a high-performance, inclusive and values-led culture aligned with the charity’s mission.
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Lead, support, and develop the Senior Leadership Team and Fundraising and Schools Partnership leaders, ensuring consistent performance and accountability.
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Inspire and motivate staff, promoting engagement, foster a learning culture, create ownership, and commitment to organisational goals.
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Work with the CEO, Board, and Senior Leadership Team to shape and deliver the charity’s third year of its five-year strategy, ensuring alignment with the funding landscape and the evolving needs of children and communities.
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Deputise for the CEO when required, including Board engagement, strategic decision-making, and external representation.
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Act as an ambassador for TKN, promoting its work and campaigns to engage, influence, and collaborate with key stakeholders.
Governance & Operations:
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Lead the Operations function. Manage the Systems and Operations Officer to ensure our robust systems and operations continue to run effectively at a high quality and enable the charity to achieve its stated goals.
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Provide executive oversight of HR, demonstrating knowledge of HR compliance and law, supporting with serious HR matters and providing leadership support on people matters, performance management and staff development.
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Oversee the use of key technology platforms, ensuring that the charity is operating in the most efficient way, in accordance with UK GDPR and promoting data hygiene and security and supporting the Operations officer to develop guides and standard operating procedures
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Hold executive accountability for organisational compliance, risk management, and operational integrity. Act as the lead for the charity in the event of a serious data or H&S incident.
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Lead the organisational risk register and risk management, ensuring risks are proactively identified, mitigated, managed and communicated to our board of Trustees and the CEO
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Maintain awareness of relevant policy, legislative, regulatory, and sector developments, ensuring organisational readiness and compliance.
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Work closely with the CEO and chair of the Resource Committee to set the agenda and plan for papers for this committee (3 times a year).
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Act as the key contact with the landlord and the charity’s IT contractors, as and when required
Income Generation, Partnerships and Communication:
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Oversee the coordination and delivery of key fundraising activities, supporting the organisation’s income generation through strategic oversight and targeted input where required. Lead and line manage the Fundraising and Development Lead.
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Play a key role in planning and delivering the 10-year anniversary event in May 2027.
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Develop, manage, and strengthen high-level strategic funder relationships and networks, building a strong pipeline of partnerships to support income targets.
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Lead and line manage the Schools and Partnerships Lead to achieve ambitious school targets and secure positive partnerships with schools
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Utilise the organisation’s data systems to identify relevant insights and stories, leading the development of the 2026 Impact Report.
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Work with the external Marketing Provider and Schools and Partnerships Lead to deliver the organisation’s communications strategy to maintain a strong digital and online presence
Finance & Sustainability
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Hold accountability for the operational delivery and financial sustainability of the charity.
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Work closely with the CEO and external Financial Service Provider to develop organisational budgets, support with the annual independent examiner and ensure effective financial planning, management, and oversight.
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Ensure financial performance, risks, and forecasts are clearly and appropriately communicated to the CEO, Board.
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Support income sustainability by aligning delivery with funding strategy and identifying opportunities for growth and partnership.
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Act as main liaison between the charity and the Financial Service Provider, ensuring that both the charity and contractor adhere to the organisation's financial procedures
Personal Specification
Strategic Leadership & Drive
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Proven senior leadership experience at director level or equivalent in the charity, public, or social sector, including leading teams and engaging boards.
Organisational governance
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Financial acumen; comfortable owning budgets, managing forecasts, approving payments and communicating financial health clearly to the board.
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Sound knowledge of charity governance, HR, GDPR, risk management, and regulatory compliance.
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Excellent organisational & project management skills
Vision, stakeholder engagement and influence
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Experience cultivating strategic partnerships with schools, funders, and external stakeholders.
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A track record of building funder relationships and driving income generation, with confidence overseeing fundraising strategy and pipelines.
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Advanced communication skills, someone who can represent the organisation externally with credibility and warmth.
Change Management & Adaptability
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Experience in an interim/ short term role
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Strong people management skills, with a warm and accountable approach to developing and supporting others.
Desirable:
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Experience working directly with school and corporate partnerships
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Experience using Salesforce.
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Experience working with trustees
How to apply & Dates
To apply please submit a CV and a covering letter through Charity Jobs, ensuring the cover letter is no more than 2 pages.
The ideal start date is August 2026
The interview process and dates will be:
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Rolling initial conversations as and when suitable candidates apply
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First formal interviews (online) 27th May
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Final interviews & presentation (in person) 2nd June
Due to the size of the Charity, we are unable to respond to all applications, therefore if you do not hear from us to arrange an interview you have not been successful with your application.
The Kids Network is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. The successful applicant will be required to apply for an enhanced DBS check.
Safeguarding commitment
The Kids Network is committed to safeguarding and promoting the welfare of children and expects all staff and volunteers to share this commitment. The successful applicant will be required to go through our safer recruitment processes, including an enhanced DBS check.
Equity commitment
The Kids Network values diversity and inclusion and we have worked to create an application process that is as accessible as possible, however we still recognise that there is maybe more we can do especially for applicants who are minoritised in society, have specific accessibility needs and/or experience discrimination.
If this is the case we are both happy and open to discussing better ways to support your candidacy and make this application process as equitable as possible for you.
We are a diverse organisation and welcome everyone but it is important to note that the intersections of your identity will not increase or affect the amount of labour you are asked to do. If you wish to draw on your own lived experiences that will be both encouraged and supported but it is not nor ever will be a prerequisite of this role.
You can find out more about our commitment to anti-oppression on our website.
The Kids Network is a community of children and volunteer mentors who connect through fun, curiosity and friendship for positive social change.



The client requests no contact from agencies or media sales.
Church Engagement Support Officer
Permanent, Full Time, Hybrid working (2 days per week in the office)
Location: Warrington
Salary: £30,697 per annum
About us
Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.
We’re committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don’t have to be Christian to work here – we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we’re open to part-time and flexible working. We also offer hybrid working for our office-based colleagues.
About the role
Reporting in to the Central Supporter Engagement Advisor, the Church Engagement Support Officer will focus on inspiring and engaging churches, Christian Aid groups, and the public across UK to support Christian Aid’s mission.
The post-holder will build and maintain relationships, maximising participation in appeals and campaigns, providing fundraising support, and managing feedback to uphold Christian Aid's reputation, and will ensure donations and gifts are processed efficiently in the CRM system to meet donor requirements and maintain accurate supporter information for effective contact, building relationships based on trust and openness.
Some of the main responsibilities of the Church Engagement Support Officer include:
- Build trust-based relationships with supporters to deepen their connection with Christian Aid’s mission, proactively engaging with new and lapsed churches to inspire them to give, act, and pray.
- Provide high quality stewardship to supporters making donations, processing payments quickly, effectively, and accurately, and manage associated data with care and diligence.
- Collaborate across a diverse range of audiences to provide tailored advice and support, enabling impactful fundraising efforts.
- Understand supporter perspectives by maintaining open communication and aligning interactions with Christian Aid's values, while critically evaluating processes to improve engagement during key campaigns and appeals.
- Commit to high-quality interactions with supporters, consistently managing feedback and complaints to uphold Christian Aid’s values and goals.
- Maintain accurate supporter information on the CRM system, and ensure donations and gifts are processed effectively to maximise impact.
- Contribute to impactful projects by developing supporter knowledge and providing training to colleagues, strengthening supporter relationships and engagement.
About you
Who we are looking for:
Essential:
- Demonstrable experience of customer care and the importance of building relationships.
- Demonstrable experience and confidence in engaging supporters over the phone and discussing financial giving.
- Experience of using supporter/customer database.
- Ability to actively listen to supporters on the phone, identifying relevant opportunities for further engagement.
- Developed communication skills to influence verbally; inspiring and encouraging engagement.
- Ability to maintain focus in a busy environment and retaining attention to detail.
- Ability to work collaboratively with a variety of teams and colleagues.
- Ability to analyse and interpret information to achieve required outcomes.
Desirable:
- Experience of working with volunteers to maximise fundraising and engagement.
- Knowledge of digital fundraising and marketing.
- Knowledge of Christian church structures across England, Scotland and Wales.
- Welsh speaking.
- Familiarity with financial processing.
- Knowledge of global development issues and Christian Aid’s work.
Further information
At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.
We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams.
We have a strong Christian ethos and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid’s faith identity.
All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information as part of the referencing process from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this.
The client requests no contact from agencies or media sales.

