Volunteer management volunteer jobs

Help grow partnerships that bring joy to seriously ill children.

Rays of Sunshine is looking for a confident, ambitious and relationship-led Corporate Partnerships Manager to help manage and grow a portfolio of valued corporate supporters.

This is an exciting opportunity to join us at a time of growth and transformation, as we deliver our new five-year strategy and continue to build long-term partnerships that make a real difference to seriously ill children and their families.

As our Corporate Partnerships Manager, you will be responsible for delivering exceptional stewardship across a portfolio of established and strategic corporate partnerships. You will develop tailored partnership plans, deepen engagement, increase income and secure sustainable, multi-year support.

The role will be approximately 70% focused on managing and growing existing partnerships and 30% focused on developing new business opportunities through warm introductions, established pipelines and collaboration with colleagues. You will work closely with the Head of Fundraising, wider Fundraising Team, Communications, Services and Events colleagues to ensure partners receive an excellent experience and feel connected to the impact of their support.

You will lead on partnership stewardship, employee fundraising, volunteering, sponsorship opportunities, impact reporting, renewal conversations and partnership growth. You will also help identify opportunities for corporate partners to engage with challenge events, special events, public fundraising campaigns and Wish Community experiences.

We are looking for someone with strong relationship management skills, experience achieving fundraising or commercial income targets, and the ability to influence and engage stakeholders at all levels. You will be organised, proactive and confident managing multiple priorities, with excellent communication skills and a passion for creating meaningful partnerships.

Rays of Sunshine has recently been recognised as one of The Sunday Times Best Places to Work 2026, reflecting our positive, values-led culture and commitment to supporting our people.

We’re looking for a competent and experienced Finance Manager to join our core team to cover maternity leave from September 2026 for around 6 months, with high likelihood of permanent extension following the cover period.

The main purpose of the role is to maintain robust financial, payroll, information and administration systems that support Chilypep’s strategic financial planning, sustainability, and programme development, following the organisation’s Financial Policy and Procedures.

This key member of our core team is a vital role for our organisation, providing the backbone and foundation for all the work we do to empower children and young people to have a voice, place and space in their communities and the wider world.

You will need a detailed understanding of the financial requirements of the charity sector, excellent teamwork and communication skills, along with experience and confidence to manage the breadth of tasks and relationships needed to keep a vibrant and busy youth charity going!

Job title: Finance Manager
Reports to: CEO

Internal working relationships: Regular contact with the Board of Trustees, Project Coordinators and the Core team. The Post-Holder will undertake regular supervision with the CEO and meet regularly with the Company Treasurer.

External working relationships: Key communication with Funders, voluntary organisations and statutory bodies such as the Charities Commission, Companies House, HM Revenue & Customs and service providers including external auditors, suppliers, bank, payroll and pension agents.

Contract: This is a Maternity Cover post for approximately 6 months (very likely to be permanent part/full-time post at the end of the cover period)
Location: 11 Southey Hill, Sheffield, S5 8BB (Hybrid option to enable some home working – to be agreed with successful candidate)
Hours: 30-37 hours per week (to be agreed for the successful candidate)
Salary: Scale 29 – 31 (£37,235.77 – £39,257.90) pro rata

Closing Date: 9am, Monday 10th August 2026

Interviews:Monday 17th August at the Chilypep Youth Hub, 11 Southey Hill, Sheffield, S5 8BB

Chilypep are an equal opportunity employer. We are committed to diversity and inclusion and ensuring equality of opportunity in our recruitment processes for staff and volunteers. Our mission is to welcome everyone and create inclusive teams. We celebrate differences and encourage everyone to join us and be themselves at work. Our policy is to recruit a diverse workforce and follow the guidelines of the Equality Act. We are an employer that values lived experience at all levels of our organisation.

Our priority is to safeguard and protect the Children and Young People we work with, and we operate within strict Safe Recruitment Practices, including an Enhanced DBS check, social media check, and 2 references covering a period on no less than 3 years for all staff and volunteers.

All candidates must have existing permission to work in the UK.

For full details of the job description and person specification, please download our job pack now from our website

You will lead the day-to-day operation of the Resource Centre, creating a safe and supportive environment that functions as a community hub where people affected by homelessness can access support, build connections, develop skills and improve wellbeing. You will develop activities, workshops and peer-led opportunities that encourage engagement, independence and progression, while fostering strong relationships with local partners and the wider community.

Alongside leading and developing the Resource Centre, you will manage a caseload of clients affected by homelessness, providing practical and emotional support, undertaking assessments, agreeing support plans and helping individuals access accommodation, healthcare, benefits and other relevant services.

Helping South West London come together to tackle poverty through powerful community events.

Join Dons Local Action Group as our Community & Events Manager and take the lead in delivering inspiring fundraising and community events that make a real difference. From flagship events like the Stadium Sleepout to new fundraising initiatives, you'll bring people together, build meaningful relationships and create memorable experiences that raise vital funds for local people facing food poverty and crisis. 

We're looking for an organised, energetic and people-focused individual who thrives on turning ideas into action. You'll work closely with supporters, volunteers, schools, community groups and local businesses, taking ownership of events from initial planning through to delivery and evaluation. No two days are the same, and you'll play a key role in growing one of DLAG's most important income streams. 

If you enjoy being hands-on, building relationships and seeing the direct impact of your work in the community, we'd love to hear from you. Join a fast-growing local charity where your work will help strengthen communities, support vulnerable people and create lasting local impact.

Citizens Advice Diss Thetford and District are looking for a Volunteering and Community Engagement Officer.

25 hours per week on a hybrid basis, based in our central Diss Office situated in the Market Place.

This is a new role in our organisation and forms a key part of our wider commitment to provide a positive volunteering journey, whilst developing a more diverse range of volunteer opportunities.

You will be working across the Citizens Advice district of Diss and Thetford, working with existing volunteers and partners, whilst sourcing new opportunities to collaborate with the communities we support, and developing key partnerships across the districts.

You must share our values to work as ‘one team’ and be prepared to be flexible in your delivery and in the days you work, to meet the needs of our communities.

We are undergoing some changes so this is an exciting time to be joining us as we develop a new organisational wide strategy as well as a community and volunteering strategy.

Our volunteers are very important to us and we want to ensure they have a positive experience and receive the opportunity to undergo excellent learning and development to enable them to thrive in a role they will enjoy and want to contribute to the wider success of our organisation as we move forwards.

The salary is £15.40 per hour

Mileage allowance paid at 0.55ppm

You will receive free membership to the Association of Volunteer Managers, a full induction, ongoing learning and development, a mentor and great terms and conditions.

If you require any further information, please apply via the vacancy.

No agencies and phone calls please.

Interview date for this role is fixed 12th August and will take place in Diss.

The Corporate Volunteer Intern will be the first point of contact for companies interested in organising employee volunteering days with Trees for Cities. 

You will support the coordination of our corporate volunteering programme, from responding to enquiries and managing bookings to helping plan and deliver volunteering events. Working with colleagues across the organisation, you will maintain accurate records, prepare communications and help ensure corporate volunteers have a welcoming and rewarding experience. 

This varied, hands-on internship combines office-based coordination with opportunities to support outdoor tree-planting and urban-greening activities. Training and support will be provided, helping you develop practical experience in project management, events, corporate partnerships, fundraising and urban forestry. 

ABOUT TREES FOR CITIES 

Trees for Cities is an ambitious, far-reaching organisation. 

Trees for Cities is the only charity dedicated to improving lives by planting, protecting and promoting urban trees. We do this by working closely with communities, landowners, partners and funders to deliver transformational

change in towns and cities across the UK and overseas. We plant trees in schools, streets, estates, parks and open spaces to create nature-rich urban woodland, hedgerows, orchards, avenues and playgrounds. We are a rapidly growing and developing organisation that suits ambitious, dedicated and passionate staff.

ABOUT YOU 

We’re looking for an organised, proactive and enthusiastic person who communicates confidently and enjoys working with a range of people. You’ll be able to manage different tasks and priorities, use your initiative and work effectively both independently and with colleagues. 

You do not need a degree or previous experience in fundraising or the environmental sector. We value skills gained through paid work, volunteering, education, community activities, caring responsibilities and personal projects. You should be willing to learn, comfortable using standard IT systems and motivated by our work to create healthier, greener cities. 

Trees for Cities is committed to the principles of equal opportunity. We value diversity and are committed to promoting diversity within the workplace. We aim to ensure that our employees achieve their full potential and that all employment decisions, including recruitment, are taken without reference to irrelevant or discriminatory criteria. A full copy of our Equal Opportunities Policy can be provided on request. 

HOW TO APPLY 

Please visit our website to view a full job description. To apply, use the application link below to submit your CV and supporting statement (no more than 2 sides of A4) outlining why you are interested in the role and your fit with the Person Specification.

Please note we are unable to provide visa sponsorship for this role, you must therefore have a valid right to work in the UK to apply. 

Deadline to apply: Monday 17 August 2026 at 9am.

Interviews scheduled for: w/c 24th August with flexibility around candidate holidays. 

Apply here

If you are shortlisted for interview, you will normally be contacted within two weeks after applying. If you do not hear from us within this period then you should assume that on this occasion you have not been selected for interview. 

Trees for Cities is the first UK environmental organisation to have been awarded social value management certification. Trees for Cities is an equal opportunities employer. Registered Charity No: 1032154. 

No Agencies Please. 

At Special Olympics GB, we're changing the way people think about intellectual disability.

Every day, our athletes challenge expectations, inspire communities and demonstrate what's possible when people are given the opportunity to thrive.

Corporate and commercial partnerships are fundamental to making that happen. They enable us not only to generate sustainable income, but to create opportunities for our athletes through volunteering, employment, leadership, education, inclusion and powerful brand collaborations.

As we build towards the Special Olympics World Summer Games in Chile and continue to grow our national movement, we're looking for an exceptional partnership professional to lead and evolve this work.

This isn't a traditional charity partnerships role. We're looking for someone who combines exceptional stewardship with commercial curiosity, entrepreneurial thinking and creativity. Someone who enjoys spotting opportunities, challenging conventional approaches and designing partnerships that create genuine shared value.

You'll inherit an exciting portfolio of national partners (Coca-Cola Europacific Partners, Toyota GB, Fuller’s pubs, Ocean Outdoor, Mitsubishi Electric UK and others), lead a small but ambitious team, and work alongside the Director of Development to shape the future of one of the UK's most exciting purpose-led partnership programmes.

We're looking for an inspirational people person to join us as an Assistant Shop Manager in our brand new Shelter shop opening in St Albans. This is an exciting opportunity, and we'd like you to join us to help raise vital funds for homeless and badly housed people.

You will work closely with the Shop Manager to ensure the shop looks welcoming, visually appealing and the team of volunteers are motivated and keen to engage with customers and maximise sales.

About Shelter

A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. 

This is your chance to play a part in the fundamental change we are striving to achieve.  

At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.  

We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation. 

About the role

You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers.

About you

You are a naturally energetic person with an enthusiasm for managing and empowering people. 

Your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause.

We’re looking for someone friendly and personable, who can work well as part of a team and is proficient using Microsoft Office application and other systems used. 

Apply to be part of our team and be the change you want to see in society

How to Apply

Please click ‘Apply for Job’ below. You are required to submit your work and education history. 

Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses:

• We prioritise diversity and have an inclusive and open mindset

Any applications submitted without a supporting statement will not be considered

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

The Inland Waterways Association (IWA) is the only independent, national charity supporting and regenerating Britain’s rivers and canals for leisure, living and business. We campaign both locally and nationally for the waterways; lobbying parliament, championing regeneration, promoting sustainability and the environment and raising waterways users concerns. We also love to roll up our sleeves and get involved with direct work on the waterways, both through local branch activities and through the hands-on activities of our Waterways Recovery Group. 

At its heart IWA is a membership organisation, with around 8,000 individual members and over a hundred affiliated waterways organisations, groups and businesses. Having just celebrated the 80th anniversary of our founding in 1946, we continue to build on our legacy of campaigning, action and delivery for the future. 

We are looking for an experienced and enthusiastic manager to co-ordinate the day-to-day operation of the charity. Reporting to the chair of the Trustees and with a small team of permanent staff focused on three areas – Campaigning, Restoration and Support, your prime responsibility will be to ensure the smooth running of the charity. 

As an experienced manager you will have experience of all areas of business management: marketing, finance, human resources as well as the myriad issues common to all small charities and businesses. An experienced communicator and active people manager, you will be able to bring your skills to both managing the staff and integrating their work with that 
done by trustees and other volunteers for the Association.  The role may involve some out of office hours work. 

National Sales Support Manager

Starting full-time salary £26,172.40 a year. The role also includes a £5,000 a year car allowance and £1,750 a year additional allowance

Field based

Job description

Are you motivated by helping retail teams grow, perform and deliver great results? Do you thrive in a role where no two days look the same?

If so, this could be the opportunity for you.

The National Sales Support Manager will provide consistent, high impact support across Scope’s Retail Operation, focusing on engagement, training, onboarding and the delivery of national commercial initiatives.

The role will work at a national level to build capability, support performance improvement and deliver agreed projects that contribute to sustainable income growth and a consistent experience for colleagues and customers.

Permanent, full time (35 hours a week)

Location: Field based. Travel will be required as part of this role, along with opportunities for some home working.

We welcome all applications by 11:59pm GMT on Monday 10 August 2026.

There are two roles available.

The Role

In this role, you’ll

· Deliver training to shop teams and managers, supporting new initiatives (including eBay Live) and building capability through structured programmes.

· Provide onboarding for new managers and ongoing support for colleagues stepping into new or evolving roles, particularly during periods of change.

· Lead national commercial initiatives and use data-driven insights to improve shop performance through targeted support

· Plan and deliver focused interventions in priority shops, addressing challenges and embedding sustainable improvements.

· Support recruitment activity, including first-round interviews, where required.

· Collaborate closely with Area Managers and Retail Support teams, planning activity at a national level to maximise impact, and sharing best practice across shops.

For more information about the role’s responsibilities and the skills and experience required, please visit our website.

About you

· Strong understanding of charity retail operations, with the ability to improve commercial performance using data, KPIs and targeted actions.

· Experienced in designing and delivering engaging training, both face-to-face and digital, simplifying complex information into practical learning.

· Skilled in coaching and supporting managers and teams to build confidence, embed new ways of working and sustain performance improvements.

· Proven ability to work across multiple locations, managing priorities effectively and adapting approaches to different teams and environments.

· Excellent relationship-building skills, with the ability to influence and work collaboratively with a wide range of stakeholders.

· Highly organised, with strong planning and prioritisation skills to manage multiple initiatives and deliver results.

· Confident using digital tools and supporting others to adopt new systems and ways of working.

Please give examples in your application to show how you have these skills.

We also ask you to share how you support Scope’s values and our goal of a fair and equal future for disabled people.

Our values

Pioneering, Courageous, Connected, Open, Fair.

We trust each other and give colleagues freedom to be creative, push boundaries, and change minds.

Working in Our Shops

Our shops are the face of our retail brand, run by dedicated, creative, and passionate teams. We focus on sustainable fashion, engage with local communities, and lead volunteers to deliver a great experience for colleagues and customers. Funds raised support Scope’s mission of achieving equality for disabled people and their families.

Shop Hours

Scope shops are open every day.

Full-time: 35 hours per week, five days out of seven

Part-time: Weekly hours on a seven-day rota

Additional information

You must have the legal right to work in the UK to apply for this role. We cannot provide visa sponsorship.

Anonymised applications

We use an anonymised application process to support our commitment to equality, diversity and inclusion.

All applicants must submit an anonymised CV and complete a short online application form.

Disability confident scheme

We are proud to be a charity committed to disability equality. We welcome applications from disabled people and anyone with an impairment, long-term condition, or access need. We want our colleagues to reflect the diverse communities we serve.

Scope is a Disability Confident Leader. We are committed to making sure disabled people have fair and equal access to work. As part of this, we aim to offer an interview to disabled applicants who meet the essential requirements of the role.

To be considered under our Offer an Interview Scheme (previously the Guaranteed Interview Scheme), please tick the relevant box on your application form.

If you need any adjustments or support during the recruitment process, please email us via our website.

You can also find more information about requesting adjustments for interviews on our website.

Important to know:

You must meet all the essential requirements in the job description.

If we receive a high number of applications for a role, we may need to prioritise interviews for disabled applicants who best meet the role criteria.

Equality, Diversity and Inclusion (EDI)

EDI is a priority at Scope. We welcome applications from people of colour and other underrepresented communities. We aim to create a culture where everyone feels they belong, treating all with dignity and respect. As a disability equality charity, accessibility and inclusion come first. We listen, learn and continuously improve.

You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.

Benefits

· 27 days holiday and bank holidays

· Flexible, hybrid, and remote working options

· Pay progression at 6 months and 2 years

· Company pension

· Excellent training and career development

· Strong colleague networks (disability, race, LGBTQ+, gender, social mobility, carers, young people)

· Discounted gym membership, cycle-to-work scheme, and more

One in four of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses.

Together we will be unstoppable.

How to apply

Please visit our website and apply online.

Application closing date - 10/08/2026

We are seeking an experienced counsellor/therapist to manage the Sexual Health Counselling Service, managing a small team of counsellors, trainees and volunteers.

The role will involve line management responsibilities for counsellors on the service, as well as for a young people’s counsellor; and overseeing up 2-4 trainee/volunteer placements, supporting their development and liaising with training institutes.

In addition to holding a small client caseload, you will also oversee client intake, assessments and allocation. You will ensure a high-quality and consistent delivery across the Sexual Health counselling service in line with KPIs and frameworks. Increasing referrals and building strong relationships in commissioned London boroughs will be an integral focus.

Goal-Focused Befriending Coordinator

Organisation: Age UK Westminster
Location: Beethoven Centre, Third Avenue, London W10 4JL, with community and home visits across the City of Westminster
Hours: 21 hours per week (3 days, flexible)
Contract: Permanent
Salary: £27,500 FTE per annum (pro rata)
Benefits: 7% contributory pension, basic health plan and Blue Light Discount Card

About the Role

Age UK Westminster is looking for a compassionate, organised and motivated Goal-Focused Befriending Coordinator to lead our structured befriending service for older residents experiencing loneliness, social isolation and reduced wellbeing.

This is an exciting opportunity to make a meaningful difference by supporting older people to identify personal goals, build confidence, strengthen social connections and improve their overall wellbeing. Using a strengths-based and person-centred approach, you will work alongside residents, volunteers and partner organisations to help people achieve greater independence and community engagement.

The role is based across our office, residents' homes and community settings throughout Westminster and combines direct client support, volunteer coordination, partnership working, safeguarding and service development.

What You'll Be Doing

As the Goal-Focused Befriending Coordinator, you will:

• Manage a caseload of older residents receiving structured, goal-focused befriending support.
• Complete assessments, support plans, reviews and outcome-focused interventions.
• Deliver support through home visits, telephone contact, guided conversations and community-based activities.
• Empower residents to identify goals, overcome barriers and build confidence and independence.
• Support approximately 100 residents each year to reduce loneliness and improve wellbeing.
• Develop and coordinate a monthly Befriending Café to encourage peer support, social connection and community participation.
• Build strong partnerships with Westminster City Council, health services, voluntary organisations and community groups.
• Develop referral pathways that enable residents to access wider support services.
• Recruit, match, support and supervise befriending volunteers.
• Provide volunteers with guidance, regular supervision and ongoing support.
• Maintain accurate case records and monitor outcomes using recognised wellbeing measures, including:
  • Warwick-Edinburgh Mental Wellbeing Scale (WEMWBS)
  • Life Satisfaction Measures
  • Loneliness Scales
• Monitor project outcomes, contribute to funding reports and support continuous service improvement.
• Respond appropriately to safeguarding concerns and promote safe working practices at all times.
• Contribute to maintaining high-quality standards in line with Befriending Quality Mark principles.

About the People You'll Support

Many of the residents accessing our service:

• Experience loneliness and social isolation.
• Live with long-term health conditions or reduced mobility.
• May have memory difficulties or cognitive decline.
• Have experienced bereavement or significant life changes.
• Live with long-term mental health challenges.
• May face poverty, housing issues or limited support networks.
• Can present with complex emotional or safeguarding concerns.

You will provide compassionate, professional and empowering support while helping individuals achieve sustainable improvements in wellbeing and independence.

About You

We're looking for someone who has:

• Experience supporting older people, vulnerable adults or individuals with complex needs.
• Experience delivering wellbeing, community or outcome-focused support services.
• Excellent communication, listening and relationship-building skills.
• Experience using strengths-based, person-centred or motivational approaches.
• Knowledge of safeguarding adults and risk management.
• Experience working in partnership with statutory and voluntary organisations.
• Experience coordinating or supporting volunteers (desirable).
• Good organisational skills with the ability to manage a varied caseload.
• Strong IT, record-keeping and reporting skills.
• A commitment to equality, diversity and inclusion.
• An understanding of community resources that promote independence and social connectedness.

Knowledge of Befriending Quality Mark standards or similar quality frameworks would be an advantage but is not essential.

What We Offer

At Age UK Westminster you'll receive:

• Comprehensive induction and ongoing training.
• Safeguarding and wellbeing training.
• Training in goal-focused and strengths-based practice.
• Regular supervision and management support.
• Opportunities for professional development and partnership networking.
• 7% contributory pension.
• Basic health plan.
• Blue Light Discount Card.

Why Join Us?

This is an opportunity to help transform the lives of older people in Westminster by reducing loneliness, improving wellbeing and supporting people to build lasting social connections and greater independence.

If you're passionate about person-centred support and want to be part of a friendly and dedicated team, we'd love to hear from you.

If you would like to apply for this vacancy, please email your CV with a supporting letter (showing how you meet the personal specification).

Closing date: 31st July 2026 at noon. Applications will be reviewed on a rolling basis, and interviews may be conducted before the closing date. We reserve the right to close the vacancy early should a suitable candidate be appointed.

Child Bereavement UK is a digital first organisation leading the way in Digital Transformation across the Bereavement sector. This role will play a vital part in helping Child Bereavement UK turn up the dial across our Regional Fundraising team.

The Head of Regional Fundraising is responsible for overseeing our team of Regional Fundraising Managers and Challenge Events team to maximise income from community groups and associations, businesses and individuals as well as leading the growth and diversity of the challenge events portfolio.

Alongside leading the regional team, you will also be the main point of contact for our team of Community Ambassador Volunteers. You will work with them to keep them engaged, inspired and active with great training, communication, and by providing them with the tools, materials and resources they need to fulfil their roles across the country. 

You will develop outstanding supporter relationships and delivering long-term sustainable income through innovative, audience led fundraising. 

Main Responsibilities

Leadership 

· To lead and inspire the Regional Fundraising team fostering a collaborative and high performing culture that delivers against income and objectives 

· Provide clear and supportive leadership that motivates staff to achieve, develop and grow in their roles 

· Undertake quarterly reviews for all direct reports 

Regional Fundraising 

· Grow sustainable income by inspiring individuals, groups, schools, businesses and volunteers to support our work

· Build meaningful relationships and provide outstanding donor care from first contact through to long-term stewardship

· Lead on the strategy and development of Fundraising Committees across the country

· Lead the development of all fundraising products, propositions and community and events, to effectively acquire and engage our mass audience target markets 

· Working alongside the Volunteer Manager lead on the recruitment and retention of the Community Ambassadors programme

· Use innovation and donor and market research to help define and shape Child Bereavement UK Regional fundraising offer 

· Maximise income, by overseeing the development of key income sources, including community, challenge events and regional challenge events

· Drive an innovation-focused culture, constantly evolving our product offerings to expand the charity’s reach and impact 

· Maintain up-to-date knowledge on sector and market trends, the legal environment impacting on public fundraising and ensure compliance with standards determined by Fundraising Regulator 

Strategy, Planning and reporting  

· Develop and execute bold strategies to grow the charity’s Regional Fundraising portfolio, optimising supporter journey and maximising income generation 

· Develop case for support information and tools for effective ways of working, including approval processes

· Work with the Director of Income Generation to develop the annual budget, including leading on monthly performance reports and contributing to quarterly reforecasts and reporting against KPI’s and milestones 

· Oversee the development of supporter journeys and stewardship of all Regional audiences and key community relationships to maximise retention and ensure long-term income growth

· Identify and develop new income generating opportunities across Regional Fundraising 

· Ensure that we provide an excellent supporter experience to all our supporters, regardless of value 

· Proactively manage all aspects of Regional Fundraising to increase our supporter base and maximise income 

· Coach, train and inspire your colleagues across the organisation on the importance of excellent supporter care.

 Person Specification

Essential

· A proven track record in Regional or Community fundraising roles leading on the development of new, successful programmes

· Demonstratable strong strategic planning skills and the ability to develop and implement long-term strategies to achieve fundraising targets and enhance the charity's mission

· Proven leadership and people management skills, with experience in overseeing multi-disciplinary teams. Essential experience includes team leadership, staff motivation, setting clear objectives, and fostering a collaborative work environment

· Experience in effectively developing, managing and reporting complex income and expenditure budgets

· Exceptional communication and negotiation skills, with the ability to influence at senior levels and excellent written skills

· Excellent relationship-building and stakeholder management skills

· Excellent analytical skills, making informed and balanced decisions or recommendations, understanding the impact of

· decisions

· Understanding of the importance of delivering a positive supporter experience and experience in creating and delivering stewardship plans

· Experience of identifying and delivering innovative approaches

· A proactive and results-driven mindset.

Desirable

· Experience in managing, supporting, developing and motivating colleagues in a digital first organisation

· Experience of salesforce or other similar CRM systems

· Evidence of continued professional development 

Benefits

· 28 days’ holiday plus bank holidays (pro rata if applicable) with increase for long service.

· TOIL for our hours work.

· Contributory pension scheme.

· Company sick pay.

· Employee Assistance Programme.

· Life assurance.

· Training loans.

· Enhanced family friendly policies.

Recruitment Timetable

Application deadline: 12th August 2026 at midnight

We reserve the right to close the vacancy early if we receive a high number of applications for the role before the closing date.

Advice Services Manager

10-Month FTC | 4 - 5 Days Per Week | Hybrid Working - London
£36,565 pro rata | Immediate Start

I am delighted to be working with a respected community charity to recruit an experienced Advice Services Manager to lead a busy multi-site advice service supporting people with welfare benefits, housing, debt and immigration issues.

This is a hands-on leadership role managing staff and volunteers, overseeing day-to-day service delivery, driving quality and compliance, and helping shape future service development.

You’ll also maintain a small caseload to stay connected to frontline support and community needs.

Key Responsibilities

• Lead and support advice staff and volunteers across multiple sites
• Ensure high-quality, compliant advice delivery
• Oversee case management, reporting and service outcomes
• Drive service improvements and quality assurance
• Support training, safeguarding and team development
• Work closely with senior leadership on service growth and impact

About You

• Experience managing advice services within the charity/community sector
• Strong knowledge of welfare benefits, housing, debt or immigration
• Skilled in team leadership, service improvement and reporting
• Confident using case management systems and data
• Organised, proactive and community-focused

Hybrid working, immediate start, and the chance to make a real impact within a values-led organisation.

If you have the above skills and experience and are immediately available, please apply online today!