762 Volunteer management volunteer jobs
WEST LONDON SYNAGOGUE
Job Description
Job Title
Community Programme Manager
Department
Community: Social Action, Interfaith
Line Manager
Director of Operations & Community
Hours
Full time, 36.5 hours per week (some evening and Sunday working required, in line with the programme calendar)
Salary
£42,000-£45,000, dependent on experience
Background
West London Synagogue, founded in 1840, has a long-standing reputation as a leading and innovative institution within Progressive Judaism. It has played a significant role in shaping modern Jewish life and continues to hold a unique and influential position within the UK Jewish community.
With approximately 3,000 members, WLS is a lively, engaged and diverse community, with a strong commitment to Jewish life, social responsibility and engagement with the wider community.
WLS has an established and valued portfolio of Social Action and Interfaith activity, reflecting our commitment to making a positive contribution both within and beyond our congregation. We are now looking to build on this strong foundation, developing and expanding these areas to increase participation, strengthen partnerships and deepen their impact.
The Role
This newly combined role brings Social Action and Interfaith activity together under one postholder. The Programme Manager will be responsible for developing these areas strategically, growing participation and impact, building relationships and partnerships, and identifying new opportunities for meaningful engagement and community contribution.
The purpose of the role:
• To implement an integrated strategy for the delivery of WLS's Social Action and Interfaith activities, and the associated role of volunteers.
• To facilitate the smooth running and ongoing development of current WLS projects, alongside the introduction and implementation of new projects in these areas.
• To work with other members of staff, clergy and lay leadership to consolidate, and expand WLS's Social Action and Interfaith provision.
• To recruit, train, empower and retain an increasing number of community members as volunteers.
• To assist with funding applications and expense control relating to projects, working closely with the fundraising and finance teams.
Summary of Tasks
1. Social Action Projects
– Maintain and enhance existing social action projects, including the ongoing recruitment of participants and ensuring their financial viability, including cost control.
– Support the ongoing development of the WLS flagship Drop-in Programmes - for families seeking asylum and the Rainbow Drop-in for an LGBTQ population
– Develop a range of self-sustaining, hands-on social action projects for each age group at WLS, especially youth, students and young adults.
– Prepare timely reports, fundraising administration and formal feedback, as needed.
2. Interfaith Projects
– Execute and enhance our newly drafted Interfaith strategy, which focuses on education and awareness, grassroots initiatives, celebratory events and representation in the broader community;
– Attract and retain volunteers on an ad hoc basis for the interfaith initiatives;
– Work collaboratively with the community team and with the trustee responsible for Interfaith.
3. Experimental & Cross-Cutting Projects
– Identify, develop and lead selected new initiatives that align with WLS's strategic priorities and community needs
General Responsibilities
· Develop, maintain and manage an annual programme plan for Social Action and Interfaith activity, ensuring that projects and initiatives are aligned with WLS’s strategic priorities and community needs.
· Establish appropriate measures and processes to assess the reach, participation, outcomes and wider impact of programmes, regularly reviewing performance and using insight, feedback and data to improve existing activity and inform the development of new initiatives.
· Identify opportunities to increase the reach, relevance and impact of Social Action and Interfaith programmes, ensuring that activity continues to respond to the needs and interests of the WLS community and the wider community.
· Develop and manage a strong volunteer programme, including recruitment, induction, training, support, recognition and retention, and create meaningful opportunities for members to contribute their time, skills and experience.
· Manage relevant programme budgets including planning expenditure, monitoring income and expenditure, and ensuring that activity is delivered within agreed budgets.
· Build and maintain effective relationships with internal stakeholders, community organisations, faith communities, charities and other external partners, identifying opportunities for collaboration and developing new initiatives where appropriate.
· Collaborate with the engagement team to develop and implement appropriate communications and engagement plans to promote programmes and encourage participation.
· Attend and contribute actively to regular staff meetings, Board and committee meetings, and relevant project and working groups, providing updates on programme development, progress and impact as required.
· Contribute to the wider life of WLS, including festival celebrations and other community activities, as appropriate to the role.
· Support the development and implementation of WLS’s vision, policies and procedures, particularly in relation to Social Action and Interfaith activity involving adults, young people and children.
· Maintain awareness of, and ensure compliance with, all relevant regulations and WLS policies relating to safeguarding, particularly when working with children and vulnerable adults.
· Contribute to the development of funding and income-generation opportunities, including grants, sponsorships and partnerships, where relevant to the programme.
Person Specification
Essential
• Proven experience of managing projects and/or volunteers, with a track record of managing a varied workload and conflicting priorities to deadline.
• Experience of, or a strong interest in, social action and/or interfaith work.
• Excellent organisational skills and strong IT skills, including Microsoft Office 365.
• Excellent written and spoken English, with the ability to prepare clear reports and communications.
• Outstanding interpersonal skills, and a demonstrated ability to relate well to a diverse audience across all ages within the community.
• Demonstrated ability to balance the expression of views and values with respect for all.
• A high standard of personal integrity, and the ability to handle sensitive information with discretion and confidentiality.
• Self-motivated, proactive and comfortable working both independently and as part of a team.
• Flexibility to work some evenings and Sundays in line with the programme calendar.
• A good knowledge of, and enthusiasm for, Judaism.
• A good knowledge of Child and Vulnerable Adults safeguarding law and best practice.
• Willingness to obtain, or already holding, a recognised First Aid certificate.
Desirable
• Experience of grant fundraising or completing funding applications.
• A UK driving licence.
• Experience working closely with boards, volunteers and clergy.
Personal Qualities
• A collaborative team player who embraces change and is willing to get hands-on to deliver results.
• Proactive, enthusiastic, friendly and committed to making a difference.
• A good sense of humour and a warm, approachable manner.
Please note that this post is subject to:
• Two satisfactory references
• Confirmation of eligibility to work in the UK
• An enhanced DBS check
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Description
-
Job title: Fundraising Partnerships Manager
-
Location: Hackney Bridge, Queen Elizabeth Olympic Park, London (a canalside public destination less than five minutes from Hackney Wick station)
-
Salary: £40,000-£45,000 FTE depending on experience, pro rata to £24,000-£27,000
-
Hours: 0.6 FTE (3 days/21 hours per week) with a view to the role expanding to full-time in the future. Office hours are 10am - 6pm with occasional evenings and weekends. Flexible working opportunities are available.
Who are The Outrunners?
The Outrunners are a running and movement charity based in Hackney, on a mission to empower young people through movement. Backed by an incredible crew of volunteers and partner brands like Nike and Moju, we help young people in East London to build confidence, wellbeing, health and leadership skills.
We deliver free, fun, sociable, youth‑led running and movement sessions for 8–18 year olds every week - during term time and holidays. But we’re about more than just running. We also create space for young people to explore creativity and culture, go on exciting trips, access wraparound wellbeing support, and develop the skills and opportunities they need to shape the futures they want.
Over the past five years, we’ve supported thousands of young people and helped push greater diversity within the running world.
We like to do things differently - taking young people out of their everyday environments and into exciting new spaces, opening doors to opportunities they might not otherwise have access to. If that sounds like something you want to be part of…read on.
Our achievements
We’re a small charity but we pack a mighty punch. Our income has grown year-on-year since we became a charity 6 years ago - allowing us to expand our core team and move into office premises large enough to incorporate a Youth Hub. Last year we worked with over 1,150 young people through our school and communities programs, and this year we’re looking to expand our work even further!
To give you a sense of the kinds of work that we do, over the last year we have:
-
Hosted a free Girls’ Festival for 100+ ethnically diverse young girls, allowing them to try running sessions, creative classes and yoga experiences in a safe and empowering environment.
-
Hosted free training Academies for ethnically diverse women and young people aged 16-21 to train for their very first half or full marathons! We offered physical, emotional and logistical support throughout their training journey and cheered on every single one of them as they ran either the Hackney Half or the London Marathon under The Outrunners name. Since programme launch, we have worked with over 250 people in our Academies.
-
Took diverse groups of young people to races and events, such as Hackney School Run and Black to the Trails.
-
Offered personalised mentoring to several of our young people who were struggling with school or life.
-
Expanded the career horizons of young people by offering them free work experience opportunities with our partner brands.
What do we want?
We are looking for an experienced Fundraising Partnerships Manager to help drive the next stage of growth at The Outrunners (current annual income circa £350k). This growth will enable us to expand our after-school and holiday programmes reaching more young people where they are, building their confidence and skills.
Reporting to the CEO, you will lead our brand and corporate partnerships fundraising strategy and delivery, securing and growing relationships with values-aligned brands and businesses who share our belief in the power of movement to transform young lives.
This is a strategic and hands-on role. You will identify new partnership opportunities, develop compelling proposals, and build long-term relationships that generate income, opportunities and experiences for the young people we support.
You will translate the lived experiences, energy and impact of our young people and programmes into compelling partnership opportunities that generate income, engagement and meaningful experiences for both our young people and partners.
You'll be equally comfortable developing strategy, pitching to partners, nurturing relationships and rolling up your sleeves to make things happen.
Does this sound like you?
-
A driven, experienced partnerships and fundraising professional who enjoys generating income, building strategic relationships and taking ownership of growth.
-
A natural networker and relationship-builder who is confident in engaging and influencing stakeholders at all levels.
-
A strategic thinker who is also hands-on, happy researching prospects, developing proposals and nurturing relationships day-to-day.
-
Someone who can translate impact, lived experience and data into compelling partnership propositions, sponsorship opportunities and cases for support.
-
Commercially aware and confident identifying opportunities that create value for both The Outrunners and our partners.
-
Highly motivated, resilient and persistent, comfortable managing multiple relationships, income streams and priorities in a fast-moving environment.
-
Values-led and trustworthy, with a strong sense of integrity, accountability and ethical fundraising practice.
-
Motivated by social impact and excited about the opportunity to connect brands, businesses and supporters with a youth-led organisation rooted in movement, equity and opportunity.
-
Happy to occasionally work evenings or weekends to support partner events, networking opportunities and fundraising activity.
Experience and skills we’re looking for
-
Proven experience securing income through corporate partnerships (100k+), sponsorship, fundraising or business development.
-
Strong track record of building and managing relationships with brands, businesses, funders or senior stakeholders.
-
Experience identifying, developing and converting new partnership opportunities into income and impact.
-
Experience delivering partnership benefits and activations, including events, volunteering opportunities, employee engagement initiatives, campaigns or sponsorship programmes.
-
Ability to create compelling partnership proposals, presentations and cases for support, tailoring for specific audiences.
-
Strong storytelling and communication skills, with the ability to translate impact data and lived experience into engaging partner propositions.
-
Commercially minded, with an understanding of how to create mutually beneficial partnerships that align organisational and partner goals.
-
Excellent organisation and project management skills, with the ability to manage multiple priorities and deadlines.
-
Sound understanding of fundraising regulation, ethical partnerships and best practice.
-
Collaborative and proactive, comfortable working in a small, ambitious and fast-moving organisation.
-
Strong commitment to equality, diversity and inclusion, with confidence working across diverse communities.
Desirable
-
Experience working with sport, fitness, lifestyle or consumer brands.
-
Experience fundraising for youth, wellbeing, sport or community-based organisations.
-
Existing network of contacts within corporate partnerships, sponsorship, ESG or social impact teams.
Key Responsibilities
1. New partnerships & business development
-
Identify, research and secure new partnerships with values-aligned brands, businesses and organisations.
-
Build relationships with decision-makers and key stakeholders across prospective partner organisations.
-
Develop and deliver tailored partnership proposals, sponsorship decks and impact led presentations to attract partners.
-
Lead partnership negotiations (with CEO) and onboarding, ensuring new partners have a positive experience from the outset.
-
Represent The Outrunners externally through meetings, networking events and partnership opportunities to generate new leads and raise awareness of our work.
2. Partnership management & activation
-
Act as the primary relationship manager for existing partners, building trusted, long-term relationships.
-
Develop and deliver partnership plans, ensuring agreed activities, benefits and objectives are achieved.
-
Work closely with colleagues to create engaging opportunities for partners to support and connect with young people through events, volunteering and other initiatives.
-
Support the development of partnership content, case studies, presentations and storytelling assets that showcase the impact of The Outrunners' work.
-
Provide regular updates, impact reports and partnership reviews that demonstrate value and outcomes.
-
Identify opportunities to strengthen, renew and grow existing partnerships.
3. Partnerships strategy & growth
-
Develop and deliver The Outrunners' partnerships strategy, aligned with our mission, values and organisational goals.
-
Work with the CEO to identify and prioritise partnership opportunities that support organisational growth and impact.
-
Build and manage a pipeline of prospective partners, monitoring performance against agreed partnership and income targets.
-
Develop compelling partnership propositions that connect The Outrunners' work with the priorities of prospective partners.
4. Impact, Systems & Reporting
-
Maintain accurate partnership records, reporting and pipeline management through CRM systems.
-
Gather stories, outcomes and impact data to support partner communications and reporting.
-
Produce partnership materials, presentations and case studies.
-
Produce partnership performance reports.
-
Stay informed about partnership, sponsorship and CSR trends to identify new opportunities for The Outrunners.
What’s in it for you?
-
Opportunity to make a meaningful difference in the lives of young people.
-
Supportive and inclusive working environment.
-
Professional development and training opportunities.
-
30 holiday days + all bank holidays (pro-rata)
-
Self-development days
-
Work-related travel reimbursement
-
Learning and development opportunities to fit your aspirations, including with some of our partner businesses
-
Working alongside aspirational brands
-
Monthly wellness voucher
We strongly encourage people from underrepresented groups to apply for this role. The successful applicant will need to be subject to a background enhanced disclosure check by the Disclosure and Barring Services (DBS) before any appointment can be confirmed.
If you would like to apply for this role please share a copy of your CV and a covering letter explaining why you would like the role and how you meet the requirements listed in the job description. Please clearly state your income generation experience, sharing specific details about the amounts, funders and time frame of achievements. The covering letter should be no longer than two A4 pages.
If we feel you meet our requirements, we will contact you for an interview. Due to the high volume of applications, if you are not contacted within 28 days of submitting your application, on this occasion you have been unsuccessful. We will keep your details on file for any other suitable vacancies.
Take a look at our Instagram and website for more info.
Closing deadline: Sunday 4th October 11.30pm.
Thank you.
The Sutton Trust is the UK’s leading social mobility charity. Our programmes empower young people to access life-changing opportunities, and our research influences national change to deliver a fairer future.
Over the next year the Trust will celebrate its 30th anniversary and as part of its strategy, we have ambitious plans to grow our access to the workplace programmes in new and innovative ways. We are looking for a dynamic and enthusiastic Employability Programmes Manager to join our team through this exciting period.
The Trust’s Employability programmes support talented young people from lower income backgrounds to successfully access highly competitive universities, degree apprenticeships and professional careers. Delivered in partnership with the UK’s top universities and major employers the programmes support over 1,000 students each year from across the UK.
The successful candidate will lead on the development of a brand-new Tech and Digital Pathways to the Professions programme due to launch in Sep 2027 working with colleagues across the organisation. They will also manage and deliver, a range of other cohort-based employability programmes delivered both online and in-person. They will join a small and passionate team, led by the Head of Employability Programmes, and will play an important role in contributing to the on-going success of our programme work and industry engagement strategy.
Main duties
This role is responsible for leading on the design, planning and delivery of the new Tech and Digital programme (pre 18), alongside planning delivery for the existing employability programmes including our current Careers Plus (post-18) programmes in the tech & digital sector.
Programmes design and delivery
-
Design a suite of interventions and activities for the new Pathways to Tech & Digital programme for launch in September 2027 leveraging our existing Sutton Trust theory of change, previous evaluations and models adapted from existing programmes. The role will work closely with the Senior Employability Manager and other colleagues across the team responsible for employer engagement, evaluation and marketing to ensure successful launch.
-
Deliver existing employability programmes including our current Careers Plus (post-18) programme to launch the next cohort in April 2027, liaising with the Alumni team to ensure alignment with overall alumni engagement.
-
Plan, project manage and deliver a range of online and in person activities within those employability programmes including launch events, career insight activities, academic taster sessions, skills workshops, group projects, networking, information and advice sessions etc. Some activities will also be in-person at employer partners.
-
Liaise with colleagues in the Employer Engagement team to plan and delivery work experience placements, insight days and employer volunteering across programmes.
-
Design engagement and comms plans for programmes to ensure strong student engagement and retention
-
Work with colleagues to build and manage relationships with industry partners from across a range of sectors, who fund and support delivery across the programmes
-
Managepartnerships with external delivery organisations (including universities and 3rdsector facilitators) to ensure the sessions and content of the programmes meet its intended aims
-
Ensure all events and activities are risk assessed and delivered in line with both health and safety and safeguarding policies and best practice
-
Liaise with colleagues in the evaluation team to manage the monitoring, evaluation, accountability and learning across programmes supporting strong response rates, stakeholder reporting and adapting programme design and delivery based on feedback.
-
Lead programme transition and change, balancing the delivery of existing programmes with the development and implementation of new initiatives
-
Manage programme budgets and reporting process
Team responsibilities
-
Line manage a Programme Assistant who supports across programmes
-
Working with the Development team, manage the evaluation and reporting of programme activities including reporting/presenting to funders
-
Other duties as necessary from time to time
Organisational responsibilities:
GDPR
-
Being conscious of how the GDPR relate to your area of work
-
Monitoring and raising issues or potential issues as they arise
Safeguarding
-
Being aware of and actively working to include safeguarding within all aspects of work
-
Raising issues or potential issues as they arise
Fundraising
-
Acting as a representative and ambassador of the Sutton Trust when interacting with external contacts and particularly (prospective) donors
-
Engage with fundraising and/or donor-related activities if required (e.g., contributing to funding proposals, reports or donor meetings)
Health & Safety and Office
-
Familiarising yourself with the Trust’s Employee Safety Handbook, and your individual H&S duties and responsibilities.
-
Reporting any H&S concerns or issues as they arise, either at home or in the office, as appropriate.
-
Being aware of trigger points and informing the Ops team as needed e.g. when moving address or adjusting home workstation setup.
-
Ensuring line reports are completing all H&S training.
-
Regularly checking in with line reports on any H&S concerns, particularly when lone working/working from home.
-
Acting as the Trust’s first point of contact, by providing a responsive and efficient service for general external and internal telephone and email enquiries
HR
-
Line managing, motivating and proactively supporting Programmes Assistant: Employability in their professional development
-
Following the Trust’s HR policies relating to line management and engaging with relevant processes as necessary
Person Specification
We welcome applications from individuals who have experience in:
-
Managing projects/programmes, including event design, planning, administration and delivery
-
Developing and launching new programmes or initiatives, using evidence, insight and innovation to deliver high quality programming
-
Experience of leading programme change and transition
-
Leading young person-facing events and activities, including awareness of best practice in supporting student needs, ideally with experience of digital delivery
-
Facilitation of sessions with young people in person or online
-
Building and Managing relationships with both contracted and voluntary delivery partners as well as diverse stakeholder groups including corporate or funder relationships;
-
Using data to design and deliver programmes
-
Monitoring and evaluation, reporting, and administration
-
Budget management
-
Working within or an understanding of the not for profit sector
We are also looking for an individual who:
-
Is sympathetic to the aims of the Trust and its mission to address educational disadvantage
-
Demonstrates a high degree of initiative and leadership when delivering projects and events
-
Has strong organisational skills including the ability to multi-task and prioritise
-
Excellent verbal and written communication and strong analytical skills
-
Has first-class interpersonal skills - a natural ambassador able to represent the Sutton Trust in a range of settings
-
Is eligible to work in the UK
Terms of Appointment
-
Contract: Full-time, Permanent
-
Salary: 43,000 - 44,000 per annum
-
Working location: Minimum of two office days per week. Our home working policy gives staff the option to work from home for up to 60% of the time, with approval from their line manager.
-
Office location: The Sutton Trust, 9th Floor, Millbank Tower, 21-24 Millbank, London, SW1P 4QP.
-
Hours: The standard working hours are 9am to 5pm, Monday to Friday. This role is likely to also be required to attend events / meetings outside of normal working hours during weekday evenings and occasionally at weekends, in line with organisational policies.
-
A DBS check may be required
-
Please note that we are unfortunately not a licensed visa sponsor
Interviews
Applications should reach us by Tuesday 29th September, with first round interviews held over Zoom on Wednesday 7th October, and second round interviews held at our London offices on Thursday 15th October.
Safeguarding statement
The Sutton Trust believes that a child, young person or vulnerable adult should never experience abuse of any kind. We all have a responsibility to promote the welfare of all children and young people and to keep them safe. Therefore all posts undergo a safer recruitment process, including but not limited to, disclosure of criminal records where necessary and eligibility to work in the UK. We have procedures in place to promote safeguarding and a safe culture at the Trust.
Contextual recruitment
The Trust is committed to ensuring equality of opportunity and that all applicants receive equal consideration for employment. We strongly encourage individuals from all backgrounds, including those underrepresented at present at the Trust, to apply for this role. As such we particularly welcome applications from people with disabilities, Black, Asian or Minority Ethnic backgrounds, LGBTQ+ and from different socio-economic and educational backgrounds. We are committed to being an inclusive and welcoming place to work and know that greater diversity will lead to even greater results for the young people we support.
We are committed to providing reasonable adjustments for disabled candidates throughout our recruitment process and during employment.
We also operate contextual recruitment at the Sutton Trust. Our application process gives you the option to include information about your background, such as whether you were eligible for free school meals, whether your parents went to university, or whether you attended a state school. For more examples and information on contextual recruitment, please see our website.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Support, Guide and Lead Services That Change Lives
This is your opportunity to provide leadership to services that make a real difference to people, families and communities across Lancashire. Join a values-led organisation where your leadership will help shape services, support talented teams, and create positive, lasting change.
At New Era North West, we believe everyone deserves the opportunity to thrive. For over 40 years, we have worked alongside children, young people, adults and families to reduce inequality, improve wellbeing, increase opportunities and build stronger communities. Through our work in employment, skills and education, health and wellbeing, and family and community services, we help people overcome challenges, build resilience and achieve their potential.
As our Charitable Service Lead, you will provide strategic and operational leadership across our charitable services, ensuring they remain high quality, responsive and focused on delivering meaningful outcomes. Working closely with the CEO, Operations Manager and Leadership Team, you will provide direction, guidance and support to service managers and practitioners, enabling them to deliver high-quality services that achieve positive outcomes for the people and communities we serve. You'll play a key role in developing confident, capable teams, fostering a positive and supportive culture, and ensuring our services continue to make a lasting difference across Lancashire.
This role offers the opportunity to influence the future direction of a respected and growing organisation. You'll lead and support passionate teams, develop strong partnerships, and help create a positive workplace culture where people feel valued, supported and empowered to do their best work. We're looking for someone who can inspire others, bring people together, and balance strategic thinking with a practical approach to leadership.
What We Offer
- Salary: £38,428.46 per annum
- Contract: Permanent, full-time (37 hours per week)
- Location: Burnley, Lancashire, with travel across service areas required (essential car user)
- Annual Leave: 32 days per year
- The opportunity to shape and influence services that improve lives and strengthen communities.
- A supportive, values-driven culture built on Care, Support and Belief.
- The chance to work alongside committed colleagues who are passionate about making a difference.
- A senior leadership role where your ideas, experience and vision can have a genuine impact.
If you are passionate about creating opportunities, supporting communities and leading services that deliver real social impact, we'd love to hear from you. Join us and help challenge inequality, strengthen communities and transform lives.
Combating poverty, improving mental health and wellbeing,


As Centre Fundraising Manager you will develop and implement a centre specific fundraising plan to raise income from the community through a variety of fundraising sources.
You will be responsible for effectively and autonomously managing the full portfolio of activity relating to the centre and to manage complex networks and relationships which have a wider national focus.
You will also be responsible for fundraising across a range of income streams including businesses, individuals, community groups, volunteers and media contacts.
There will be a requirement to work irregular hours as well as occasional overnight stays and UK travel.
Please note that first stage interviews will take place on 05 and 06 October.
Maggie's provide free cancer support and information in our centres alongside NHS hospitals and online.
The client requests no contact from agencies or media sales.
St Joseph’s Hospice – a leading East London hospice providing compassionate care and support to people with life-limiting illness, their families and carers – is seeking an Interim Head of Supportive Care.
This is an exciting opportunity to lead and transform a diverse portfolio of supportive care services, ensuring that people living with life-limiting illness, and those important to them, receive outstanding, person-centred support that enables them to live well until the end of life.
About the Role
As a key member of the Hospice leadership team, you will lead the development and delivery of our supportive care strategy in line with the Hospice Strategy 2026–2031. You will drive service transformation, develop innovative models of care, strengthen community partnerships, expand volunteer-led services, reduce health inequalities and improve outcomes for patients, families and carers.
You will work collaboratively across the Hospice, the North East London Integrated Care System, voluntary sector partners and local communities to ensure our services remain accessible, responsive and sustainable.
A significant aspect of the role is leading engagement with diverse communities, increasing awareness of hospice services, developing strategic partnerships and supporting the ambitions of compassionate communities across East London.
The post holder will also act as the Hospice's Designated Safeguarding Lead for Adults and Children, providing organisational leadership and assurance on safeguarding practice and governance.
About You
We are looking for an experienced senior leader who can demonstrate:
- Professional registration within a health or social care profession.
- Significant senior leadership experience within palliative care, community health, supportive care or social care services.
- Experience of leading large multidisciplinary teams and complex services.
- Strong strategic planning, operational management and service transformation skills.
- Experience of partnership working across health, social care, community and voluntary sector organisations.
- A strong understanding of safeguarding legislation, governance, quality improvement and regulatory requirements.
- Experience of budget management, workforce planning and service development.
- Excellent communication, influencing and stakeholder engagement skills.
- A commitment to inclusion, reducing health inequalities and improving access to care for underserved communities.
- A leadership style that reflects the values of compassion, advocacy, justice, quality and respect for human dignity.
About St Joseph's Hospice
Founded in 1905 by the Sisters of Charity, St Joseph's Hospice provides specialist palliative and end-of-life care for the diverse communities of East London. We are committed to delivering outstanding care and creating a culture where patients, families, volunteers and staff feel valued, supported and empowered.
Our mission is to help people live as fully as possible, for as long as possible, when facing life-limiting illness.
Why Join Us?
- 27 days holiday plus public holidays, increasing up to 33 days with service
- Subsidised café and early access to retail sale events
- Season ticket loan
- Continuation of NHS Pension Scheme or an excellent salary-exchange pension scheme
- Santander cycles discount and cycle to work scheme
- Health Cash Plan and access to the EAP services
Join St Joseph’s team and find out more!
Closing date: 30 September 2026.
Interview date: 8 or 9 October 2026.
We are an equal opportunities and a disability confident employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
About the role
We are seeking a proactive, enthusiastic, and highly organised Fundraising Officer to support our individual giving, community fundraising, and small trusts and foundations activities. The Fundraising Officer will manage individual and community donor activities, and the donor database to support thanking, stewardship and targeted donor engagement. They will also play a key role in monitoring the impact of our fundraising activity to ensure continuous improvement and income growth.
This is a dynamic, hands-on role for someone who is creative, collaborative, and enjoys working across a diverse range of tasks. They will be enthusiastic and keen to generate new ideas that strengthen supporter relationships and deliver impactful fundraising.
Main duties and responsibilities
Individual, Corporate and Community Fundraising
- Work with the Fundraising and Communications Manager and Communications Coordinator to develop and deliver three - four individual giving appeals at year (digital and offline) to increase income.
- Monitor and analyse appeal performance to inform future activity.
- Support wider donor acquisition, retention, and upgrade strategies through data-led insights.
- Work closely with colleagues in communications and service delivery to create compelling fundraising content and impact stories.
- Act as the main point of contact for community fundraisers and local events, offering guidance, support materials, and encouragement. Work closely with Communications Coordinator where needed.
- Lead on the promotion and recruitment of participants for sponsored challenge events, particularly the Oxford Half Marathon and Bike Oxford.
- Research charity of the year opportunities amongst school and local businesses and support applications as required.
- Build and maintain strong relationships with local community groups, schools and faith communities.
- Confidently represent the organisation at community events and manage a pool of volunteer speakers.
- Manage and develop a small number of local business partnerships.
- Use and optimise our CRM (Donorfy) to ensure accurate and up-to date relationship management records.
Donor Stewardship and Prospect Research
- Ensure all donors are thanked promptly and feel valued and engaged.
- Manage and maintain accurate donor data in Donorfy, producing reports on donor activity and performance.
- Monitor and manage fundraising and donation enquiries through our development@ inbox, responding and referring them as appropriate.
- Research new fundraising prospects and initiatives across individuals, community groups, small trusts, local businesses and other potential supporters. Maintain organised records of prospects and recommendations.
Trusts & Foundations (Small Grants)
- Support the Fundraising and Communications Manager and Trust and Foundations Fundraiser with the small grants pipeline, including prospect research, applications and reporting.
- Work closely with appropriate staff and service coordinators on project budgets, reporting and planning as needed.
Other responsibilities
- Support and oversee volunteers and interns as required.
- Work collaboratively within a busy staff team, participate in meetings and planning processes, and contribute to organisational development.
- Undertake any other duties appropriate to the role, as agreed with the Fundraising and Communications Manager or CEO.
Person specification
Essential:
- Demonstrable fundraising and supporter-facing experience, with the ability to manage multiple income streams simultaneously.
- Knowledge and experience of individual and community fundraising.
- Excellent verbal and written communication skills, and the ability to tailor content to different audiences.
- Experience using CRM databases, with confidence managing day-to-day data processes.
- Highly organised with the ability to prioritise and manage multiple deadlines and priorities.
- Excellent attention to detail.
- Strong research skills and a track record of writing funding bids and reports.
- Ability to build productive, collaborative relationships with internal and external stakeholders.
- A positive, creative, “can-do” attitude, with the ability to adapt to change.
- Confidence representing the organisation at community events.
- Ability to work within a budget.
- Strong analytical skills, with the ability to interpret data and measure impact.
- A demonstrable passion for, and affinity with, our cause
- Ability to communicate and work sensitively with people with lived experience of migration and tell their stories with dignity.
Desirable:
- Experience of working for a local charity.
- Knowledge of the migration and refugee sector.
- Experience in digital fundraising, social media and online giving platforms (eg JustGiving, crowd-funding platforms, social ads).
- Experience in corporate fundraising.
- Experience of working with Mailchimp and donorfy
Deadline for applications: Midnight Sunday 4th October 2026
Interviews: Week commencing 12th or 19th October in Oxford.
We support asylum seekers, refugees and vulnerable migrants to settle and thrive in the U.K.
The client requests no contact from agencies or media sales.
Job Summary
Working as part of a team of four (each aligned to a Faculty of Durham University), the Student Voice Coordinator supports the work of Durham SU toinfluencestudents’ academic-led formal education, and create opportunities to advance their social education,through effective lobbying, campaigning and support for student leaders and volunteers.
The Student Voice Coordinators have strong constructive relationships with key partners across Durham University to progress this work, as well as direct links to the elected Full & Part Time Officers at the SU.
Key Responsibilities and Duties
Student Voice Coordinators are responsible for the effective support of student leaders and volunteers, with a particular focus on their dedicated Faculty link.
Student Voice Coordinators:
-
Maintain excellent relationships with student leaders and volunteers in defined student communities across Durham University, in academic and representative roles, and in societies and student groups.
-
Have strong constructive relationships with partners across Durham University, who are part of ensuring student leaders and volunteers get excellent support.
-
Create and share insight, resources, and opportunities between student communities, Durham SU, Durham University, and other organisations, as appropriate.
-
Provide advice and make recommendations on policy development within their area of responsibility, to student leaders and volunteers, the Chief Executive, and the Board of Trustees.
-
Are excellent ambassadors for students and Durham SU.
Student Voice Coordinators are accountable for:
-
Recruiting, inducting, training, supporting, coaching, mentoring, and managing student leaders and volunteers, as appropriate, to help them achieve their ambitions.
-
Supporting a member of student staff to enhance project, PTO and Faculty-based work.
-
Supporting student leaders and volunteers to undertake student activity consistent with strategy and plans.
-
Maintaining Durham SU’s research, policy, and campaigns expertise, in specific areas of higher education policy.
-
Anticipating and responding to student leader and volunteer need.
-
Promoting the good reputation of students and Durham SU.
To apply for this role please visit our website to complete the application form.
The client requests no contact from agencies or media sales.
Locations: Berkshire, Buckinghamshire, Oxfordshire and Surrey
About the role
This is an exciting time for Parkinson’s UK, we want to reach as many people as possible so we can improve life for everyone affected by Parkinson’s. We are looking for people to join our network, make genuine connections, and be part of a larger team that works together to support the Parkinson’s community.
People living with Parkinson's value the services and opportunities Parkinson’s UK provides, delivered by committed and skilled colleagues, volunteers and partner organisations. Following an investment of 1.5 million we have the opportunity to build on the quality and reach of our community services.
What you'll do
-
Provide excellent customer service to local group volunteers through remote and in-person support
-
Be the main point of contact for colleagues seeking support to recruit volunteers in the community as part of a regional team
-
Support volunteers to lead their groups in line with governance requirements through provision of information and relevant tools
-
Support our local group volunteers with reviewing and planning their activities (including associated budgets)
-
Collaborate and liaise with colleagues across the charity, as appropriate, to provide excellent customer service to volunteers in the community
What you'll bring
-
Strong volunteer support skills and an ability to work in a user-focused and inclusive way
-
Experience of volunteer recruitment, induction and training
-
Ability to manage and prioritise own workload whilst working collaboratively across a dispersed team of colleagues and volunteers
-
Ability to confidently support group volunteers with budgeting, forecasting and financial reporting
-
Practical experience of maintaining accurate data using administrative systems and databases
Please apply by sending us your CV and a detailed cover letter explaining how you meet the criteria in the "What you'll bring" section of the job description on our website.
Interviews for this role will be held online on 23 & 24 September 2026. Successful candidates will be invited to attend an in-person interview on 28 September 2026 in our London office.
We exist to make every day better, for everybody living with Parkinson’s. Right now.
Join us and be part of something incredible - changing lives and creating fresh starts.
South West Community Chaplaincy (SWCC) provides dynamic, holistic support for people navigating the Criminal Justice System. We mentor individuals with criminal convictions to help them safely integrate back into their communities.
The Role
As our Community Connections Co-ordinator, you will inspire faith communities and churches across the South West to get involved. You will lead our volunteer network from start to finish, bringing creative ideas to attract, train, and support passionate people. Our volunteers are the absolute cornerstone of this life-changing work.
- Location: Office base is in Exeter (Covering Devon, Cornwall, and Western Somerset)
Key Responsibilities:
- Engage Communities: Network with churches and faith groups to promote volunteering.
- Manage Volunteers: Oversee recruitment, induction, training, and retention.
- Deliver Training: Upskill local congregations to work safely and effectively with people who have convictions, using SWCC resources.
- Build Safe Spaces: Identify and cultivate welcoming community networks for our clients.
- Team Collaboration: Work closely with our Chaplains and other staff to map out local volunteer opportunities.
What we are looking for:
- Faith Alignment: You actively embrace the faith ethos and values of SWCC (Occupational Requirement).
- People Skills: You build positive, authentic relationships with diverse groups of people.
- Creative Mindset: You think outside the box to solve recruitment challenges.
- Flexibility: You are available for occasional weekend work to support community events.
Benefits:
- 12 - 17 days annual leave per annum + 4 – 5 bank holidays
- Pension contribution 6%
- Travel and mileage expenses paid from designated office.
- Flexible working hours
Bespoke, relational, mentoring for prison leavers, helping them to build a positive, crime-free future, and making our communities safer for all.


Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking an experienced and dynamic Shop Manager to oversee the daily operations of our RSPCA Surrey East charity shop in Redhill.
You will take full day-to-day ownership of the store, driving retail sales, recruiting and inspiring volunteers, and leading community engagement to generate vital funds for local animal welfare.
Key Tasks/Job Description
Shop Operations
-
Manage all aspects of the charity shop, including staff and volunteer management, stock management, merchandising, and financial procedures.
-
To meet the agreed sales targets and ensure that direct costs are kept to a minimum
-
Ensure that the shop and window presentation standards meet our Branch vision, including the rotation of goods, window displays and promotional activities
-
Ensure the appropriate standards of cleanliness are maintained throughout the shop
-
Be proactive in the generation of donated stock, managing stock collection efficiently and effectively in accordance with Branch & Society guidelines
-
Ensure trading hours are strictly adhered to
-
Process donated stock to the agreed standards and timescale
-
Ensure all financial management, cash handling, daily banking and security procedures are followed
-
Ensure all relevant administration is completed within the agreed timescales
-
Manage the sales and administration of any bought-in (i.e. new) goods
-
Manage the sale of goods online.
Property
-
Assume overall responsibility for the shop premises, including key holding
-
Ensure compliance with the branch’s health and safety policy (including fire safety, risk assessments and security procedures) and relevant legislation
People/Line Management
-
Recruit, train, manage and support staff & volunteers while adhering to the agreed Branch standards, policies and relevant legal legislation
-
Complete annual appraisals, including the setting of targets for shop staff within the agreed timescales, and conduct regular one-to-one review meetings with staff
-
Ensure that the level of volunteers is sufficient to operate an effective charity shop operation
-
Complete relevant training for volunteers and ensure volunteers feel included and motivated
-
Ensure that appropriate HR policies and procedures are adhered to in compliance with the relevant employment legislation and branch employment policies and procedures, seeking guidance from the Branch Manager as required
General
-
Actively promote all Branch & Society initiatives and campaigns to promote awareness of the charity
-
Ensure high levels of customer service are maintained
-
Build and develop positive internal and external relationships to ensure maximum income for the charity
-
Promote the shop in the local area using all available promotional opportunities (subject to any Branch rules for communication with the media)
-
To carry out such other tasks as directed by the Branch Manager
Branch Policies
-
Adhere to the Branch’s charitable objectives.
-
Fully comply with RSPCA Surrey East Branch’s procedures, ensuring these are carried out in relation to the post.
-
To be an ambassador for the Branch and professionally represent the Charity at all times.
Health And Safety
While at work, all staff are required to:
-
Take care of their own health and safety and that of others who may be affected by their acts and omissions.
-
Co-operate with Branch health and safety policies and procedures.
-
Ensure, so far as is reasonably practicable, the health, safety and well-being of their staff, volunteers and others who may be affected by branch activities
Knowledge, skill and experience
______________________________________________________________
EDUCATION & TRAINING
Essential
- Good general level of education, at least to GCSE standard or equivalent
Desirable
- Retail management qualification
EXPERIENCE
Essential
- Comprehensive retail management experience
- Proven line management experience
- Experience of managing budgets and accounts
- Experience of handling difficult people management issues
- Experience of cash handling and financial management procedures (including completion of sales records)
Desirable
- Charity retail management experience
- Fashion retail experience
- Experience of recruiting and working with groups of volunteers
- Training, coaching and mentoring skills
SKILLS AND COMPETENCIES
Essential
- Excellent communication skills both written and oral
- Excellent organisational skills, with an ability to follow procedures and pay attention to detail.
- Computer literate
- Ability to motivate and influence others
- Ability to prioritise workload, balancing competing demands
- Ability to meet tight deadlines
- Knowledge of health and safety legislation
Desirable
- Understanding of charity law
PERSONAL QUALITIES
Essential
- Sympathy with the RSPCA’s aims and policies
- A proven leader with drive and enthusiasm
- Calm under pressure
- Resilient in the face of setbacks
- Ability to relate well to people from all backgrounds
- Honest, trustworthy and reliable
Desirable
- Ability to be flexible when working with volunteers, willing to seek compromise rather than the “perfect solution”
- Willingness to learn and acquire new skills through training and development
SPECIAL CIRCUMSTANCES
Essential
- Willing and able to work longer than the contracted hours on occasion, when the job demands
Desirable
- Full valid UK Driving licence
_____________________________________________________________
Additional Duties
-
To foster the highest standards of performance, discipline, honesty, and integrity from Branch staff and volunteers.
-
To maintain and cultivate a culture where everyone is valued, respected and equipped to do their job.
-
To carry out such additional or other duties of a reasonable nature as directed by the Branch Manager from time to time, in consultation with the post holder, to meet the needs of the Branch.
Review
The main responsibilities of this job will be reviewed on a regular basis in conjunction with the post holder to comply with agreed Branch Strategies and operational needs.
Job Context
The Branch Shop Manager plays an important role in driving the performance of the charity shop and guiding staff and volunteers to meet the shop’s targets.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Keeping Young People Safe:
We are committed to keeping young people safe. All successful applicants will undergo an enhanced DBS (England & Wales) / PVG (Scotland) check and receive ongoing safeguarding training.
At Young Enterprise, safeguarding is at the core of everything we do. We are committed to promoting the welfare of children and vulnerable adults. All successful applicants will receive ongoing safeguarding training throughout their employment and be expected to uphold excellent safeguarding practice at all times.
Are you passionate about helping young people build brighter futures?
Do you love building relationships and making things happen in education? If so, we’ve got a brilliant opportunity for you to join our team as an Educational Partnerships Manager at Young Enterprise.
Who We Are
We’re Young Enterprise - a national charity with a bold mission: to give every young person the skills, confidence, and mindset to thrive in the changing world of work.
For over 60 years, we’ve empowered more than 7 million young people through hands-on enterprise and financial education programmes. Whether it’s launching a student business or learning how to manage money, we help young people develop key life skills-teamwork, leadership, problem-solving, and resilience.
We’re a passionate, down-to-earth team of 90+ staff and 2,000+ volunteers who believe that every young person, regardless of background, deserves a fair start in life.
Why Join Us?
We think Young Enterprise is a great place to work and we’re proud of our people-first culture. Here’s what you can expect:
- A friendly and supportive team where your voice is heard
- A strong commitment to diversity and inclusion—we want everyone to feel they belong
- Generous holiday allowance and flexible working
- Cycle-to-work scheme, life assurance, and NHS top-up plan
- Ongoing learning and mentoring opportunities
- A chance to directly impact the lives of young people every single day
About the Role
This is a role where you’ll really see the difference you make.
As Educational Partnerships Manager, you’ll work across Hull, East Riding, North Lincolnshire, and North East Lincolnshire, building partnerships with schools, colleges, youth organisations and community groups-particularly in areas where opportunities are hardest to come by.
You’ll be right in the mix: planning events, delivering programmes, supporting volunteers and connecting with school staff to make sure young people have access to our inspiring enterprise and financial education experiences.
You’ll be a key driver of our Inspiring Futures programme-helping young people break down barriers and imagine bigger futures.
It’s a varied, people-focused role with loads of room for creativity, independence and collaboration. Whether you’re visiting a school, chatting with a funder, or supporting a trade fair, you’ll be helping young people build skills that will last a lifetime.
You’ll love this job if you are…
- A brilliant relationship-builder, confident working with teachers, volunteers, and community leaders.
- Passionate about education, social mobility, and giving every young person a chance to shine.
- A natural communicator-whether leading a session in a classroom or inspiring a room of volunteers.
- Organised and able to juggle multiple projects (with a great sense of humour!).
- Self-motivated, adaptable, and happy working remotely but never alone-you’ll be part of a close-knit regional team.
- Excited by the idea of doing a job that combines delivery, relationship-building, fundraising and volunteering.
Key Responsibilities
- Build and grow relationships with schools, colleges, youth clubs and local communities.
- Focus on expanding our reach in areas of multiple deprivation and underrepresentation.
- Deliver and support the rollout of YE programmes in schools and other settings.
- Recruit, train and support volunteers-making sure they feel valued and inspired.
- Work with your regional team to meet shared goals and celebrate local impact.
- Help secure local funding by supporting fundraising efforts and managing project deliverables.
- Support the planning of events, trade fairs and celebrations for young people.
- Keep accurate records, track impact, and make sure safeguarding is front and centre.
A few practical things:
- This is a hands-on role-you’ll sometimes be lifting resources, setting up venues and travelling regularly (a car and full driving licence are essential).
- You’ll need to be happy occasionally working evenings or weekends during peak delivery times.
- Expect to be on your feet during some events or sessions-it’s all part of the fun!
How to Apply
If you’re ready to help shape the futures of young people across Hull, East Riding, North Lincolnshire, and North East Lincolnshire, we want to hear from you!
Please send your CV and a cover letter (max 2 pages) telling us why you’re the right person for this role. Applications must be submitted by 23:30 on 16 September 2026. Please note that applications without a cover letter will not be considered.
Interviews will be held in person and may take place before the closing date. Please note, we are only able to respond to shortlisted candidates.
Full details can be found in the Job Description.
At YE we are passionate and committed to keeping your data safe and secure. Full details can be found in the YE People’s Privacy Notice.
Join us – and help us give every young person the chance to thrive.
We empower young people to discover, develop and celebrate their skills and potential.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Full Time | Permanent Contract
Salary: £12.71 per hour (increasing to £13.45 after 6 month probation)
Are you passionate about supporting vulnerable women to overcome challenges, rebuild confidence and achieve greater independence?
Harrogate Homeless Project is seeking a compassionate and dedicated Women’s Support Worker to join our Client Services Team. This rewarding role provides vital support to women experiencing homelessness and housing insecurity, helping them access the services, opportunities and encouragement they need to move forward with their lives.
Working across our hostel, Springboard Day Centre and supported accommodation, you will provide person-centred support in a safe, welcoming and non-judgemental environment. You’ll be part of a supportive team committed to empowering women to achieve positive outcomes and maintain sustainable tenancies.
Key Responsibilities
- Provide day-to-day support and assistance to female clients living within our hostel and supported accommodation.
- Deliver a professional and welcoming reception service to clients, visitors and members of the public.
- Support the induction of new female residents, ensuring all relevant paperwork and processes are completed.
- Work closely with caseworkers to encourage and support clients to engage with agreed support activities and appointments.
- Build positive, professional and trusting relationships with clients, providing practical and emotional support where appropriate.
- Maintain a safe, non-discriminatory and inclusive environment for all clients.
- Manage client behaviour in accordance with organisational policies and procedures, issuing warnings and evictions where necessary.
- Collect service charges and donations, ensuring accurate cash handling and record keeping.
- Maintain accurate client records, support notes and incident logs using HHP’s database systems.
- Carry out health and safety checks, including room inspections, to ensure accommodation remains safe and suitable.
- Support the reporting and resolution of maintenance issues within client accommodation.
- Assist clients with housing benefit applications and related documentation.
- Support the induction and supervision of volunteers.
- Work collaboratively with colleagues, volunteers and partner agencies to achieve positive client outcomes.
- Contribute to fundraising events, promotional activities and the wider work of the charity.
What We Are Looking For…
We are looking for someone who is caring, resilient and committed to supporting women facing complex challenges.
Reporting to: Senior Support Worker
Location: Harrogate, North Yorkshire
Contract: Permanent
This post is restricted to female applicants only under Schedule 9, Part 1 of the Equality Act 2010. The role involves direct support, room checks and accommodation-related work with vulnerable female residents where privacy, dignity and wellbeing are central to the role.
Benefits Include
- Opportunities for professional development and training.
- 33 days annual leave (including bank holidays) plus birthday leave.
- Healthcare package.
- Travel benefits.
- Workplace pension scheme.
- The opportunity to make a real difference in the lives of women experiencing homelessness.
About Us
Harrogate Homeless Project provides people experiencing homelessness with a safe place to stay and the support they need to build confidence and move towards independent living.
We work with partners to give people facing disadvantage hope of a different future and empower people to change their lives through support, accommodation and opportunity.
Harrogate Homeless Project is committed to safeguarding and promoting the welfare of vulnerable adults and expects all staff and volunteers to share this commitment.
How to Apply
Please send your CV and a brief covering letter to Eden Makey or call for an informal conversation about the role.
Closing Date: 4 October 2026
We will assess applications as they are received and interview suitable candidates on a rolling basis. Therefore, we reserve the right to close this vacancy earlier than the stated closing date if a suitable candidate is appointed. Early applications are encouraged.
The client requests no contact from agencies or media sales.
About Us
Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.
Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer.
Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.
As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships.
We’ve got a strong set of values that inform everything we do, and we’re looking for people who are aligned with these. As a Retail Area Manager you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen.
To find out more about our values and how important they are to us, please read the role profile linked above.
The Benefits
We offer a wide and generous range of benefits designed to support our employees through every stage of life. To read about these, please see the benefits section of our Careers Page.
The Role
As a Retail Area Manager, you will be responsible for the day-to-day operational management of existing shops, and for the new shops as they open.
Supporting the Head of Retail, you will will lead by example and ensure that employees, volunteers, supporters, donors, and customers understand how their contributions are making a difference to the lives of people in Yorkshire and beyond.
As our Retail Area Manager, you will need to be a creative thinker with experience of multi-site retail management in a charity or commercial retail organisation, good team-working skills, great customer service and excellent organisational skills. You will also need to be committed to creating a welcoming professional atmosphere and demonstrating the values of Yorkshire Cancer Research.
Specifically, you will:
-
Be responsible for the day to day line management for Shop Managers, Retail Support Managers and Assistant Retail Area Managers, including coaching, inspiring and motivating team members so they are clear about their role and feel fully supported in driving the charity forward.
-
Work closely with Shop Managers, Retail Support Managers and Assistant Retail Area Managers with regards to rota management and provide support where necessary to ensure each shop is sufficiently staffed.
-
Lead Shop Managers to deliver a consistent brand experience across the retail estate to customers and volunteers alike.
-
Coach and support Shop Managers to ensure they manage risk and implement and adhere to all shop operating policies and standards, including Health and Safety and Trading Standards.
-
Be accountable for an area budget and achieve or exceed budgeted income, expenditure, and contribution (net income).
-
Coach and lead Shop Managers and Retail Support Managers to deliver KPI’s, identifying areas of improvement and taking action where necessary.
-
Be responsible for identifying ways to maintain and maximise income in collaboration with the Shop Managers, whilst ensuring basic sales information is accessible to volunteers so they are kept up to date.
-
Ensure that all charity policies, shop standards and operating procedures are communicated effectively to all Shop Managers and effectively cascaded to volunteers. Regularly review that they are all maintained and followed in a consistent manner.
-
Ensure our shops are presented to the highest standards with attractive visual merchandising and window displays and coach the Shop Managers to continually improve visual merchandising standards and share best practice.
-
Be responsible for developing operational processes and ensuring each process is implemented in shops and communicated effectively to Shop Managers.
-
Be responsible for the recruitment and induction of Shop Managers, Retail Support Managers, and Deputy Shop Managers working with the People Team and following the charity’s recruitment process.
-
Lead, coach and develop the Shop Managers and Retail Support Managers, role modelling the internal PDR approach and wellbeing focus.
About You
To be considered for this role, you will need:
-
Experience of multi-site retail management in a charity organisation.
-
Experience of building and leading a team of employees and volunteers including recruitment and development.
-
Knowledge and experience of effective stock rotation and management.
-
Experience of meeting and exceeding targets within a retail environment.
-
Strong merchandising and/or retail display experience.
-
To be ideally educated to A Level or equivalent.
-
Convincing and persuasive written, oral and presentation skills with the ability to present ideas and issues, clearly, and coherently.
-
Be highly organised with good time management skills and the ability to prioritise a workload to meet deadlines.
-
Excellent IT skills and confident using Microsoft Office including Word, Excel, Outlook, and PowerPoint.
-
Access to your own vehicle and a full UK driving licence with less than 6 penalty points.
Application
Before applying, please read the full role profile linked above.
Yorkshire Cancer Research is a responsible and flexible employer. We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity.
We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application please contact us.
The client requests no contact from agencies or media sales.
About the opportunity
We are now recruiting for a Programme Coordinator for our schools in London.
- The London Programme Coordinator oversees a caseload of up to seven partner schools. They manage the logistics and organisation of each school’s tutoring programme, working closely with the schools and pupils and managing the pool of volunteer tutors. They attend the weekly tutoring sessions at each school, as well as overseeing the quality of face to face and online tutoring, always working to deliver a great impact.
- The London Programme Coordinator supports the recruitment of volunteer tutors, manages the tutor sign up process, develops relationships with schools including their Senior Leadership Team and subject teachers, collects data for monitoring and evaluation purposes, and works with other internal teams on business development opportunities.
Deadline: Tuesday, 22nd September 2026
Interviews:Wednesday, 30th September 2026
Start date: Ideally, Monday 19th October 2026
Contract and hours: Full time, fixed-term contract until 31st July 2027. A full working week is 37.5 hours.
Duties and responsibilities
- Responsible for the delivery of Action Tutoring’s tutoring programmes in partner schools, whether online or face to face. This includes working closely to manage all key stakeholders: schools, pupils and volunteer tutors; regularly attending weekly tutoring sessions; leading on reviewing and improving programme delivery, using data to reliably assess programme performance.
- Responsible for overseeing the quality of tutoring, engaging in quality assurance processes, and providing feedback to volunteer tutors to ensure effective and impactful delivery. Provide regular check-ins with tutors to ensure ample support and guidance is given to provide targeted tuition to pupils.
- Develop and strengthen relationships with key stakeholders in partner schools, including members of the Senior Leadership Team and subject teachers. Maintain clear and timely communication with relevant school staff, offering regular check-ins with key school stakeholders, and contribute to impact reporting to schools. Supporting the Programme Manager with strategies to retain and sustain school partnerships.
- Update and accurately maintain Action Tutoring’s database, including collecting timely data for monitoring and evaluation purposes, such as attendance records, baseline and interim assessments and pupil surveys. Reporting regularly on key performance indicators to key stakeholders and using them to enhance programme delivery. Work with the Programme Manager on business development, approaching new schools that might be interested in working with Action Tutoring.
- Proactively report to the Programme Manager on the details of Action Tutoring’s operations in their partner schools.
Person specification
Qualification criteria:
- The right to work in the UK.
We are looking for some of the following attributes, though you might be more experienced in some areas than others:
Being the sole representative for a partner school, you will need to use your ability to work independently and with initiative, often organising your own time to meet deadlines. You’ll also need to have a strong aptitude for developing relationships with a range of stakeholders ensuring you uphold high standards of communication and adapt your style for different audiences. The nature of this role will also require you to demonstrate adaptability, resilience and the ability to cope with some uncertainty.
This position would suit you if you’re looking to develop your experience in the education or charity sectors. Existing experience of working with young people and/or project management in a charity or education setting would be an asset. As a charity that values and celebrates people's diversity and champions opportunities for all young people, we are keen to receive applications from people who have experienced disadvantage and from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation. The role would be best suited if you are committed to equality, diversity and inclusion, as well as, committed to promoting and safeguarding the welfare of children.
You will likely be more successful in this role if you have:
- Experience of working with young people and/or project management.
- Evidence of an interest in education and/or the third sector
Award-winning national education charity working towards a world in which no child’s life chances are limited by their socio-economic background.
The client requests no contact from agencies or media sales.


