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Programme Design and Impact Advisor
These are exciting times for the charity, and we have an excellent opportunity for a proactive and highly professional individual with outstanding leadership, interpersonal and motivational skills to join the International Programmes and Partnerships Department as Programme Design and Impact Advisor.
Position: Programme Design and Impact Advisor
Location: Devon/Hybrid (This is a hybrid working position, combining home and onsite working under the guiding principles for such roles. The working pattern and requirement for site attendance will be agreed between the line manager and post-holder, currently anticipated to be 2-3 days per year)
Hours: Full-time, 35 hours per week, 08.30-16.30, Monday-Friday
Contract: Permanent
Salary: £44609 per annum
Closing Date: Sunday 27 September 2026. Please note this role may close earlier than advertised so apply as soon as possible.
About the Role
As Programme Design and Impact Advisor, you will lead and strengthen the monitoring, evaluation, learning and impact measurement of The Donkey Sanctuary's international programmes, ensuring programmes are evidence-based, results-driven and accountable.
Working collaboratively with colleagues and partners across multiple countries, you will support the design, monitoring and evaluation of high-quality international development programmes and drive organisational learning to maximise impact for donkeys and the communities that depend on them.
Your principal duties and responsibilities will include:
About You
We are looking for someone who has:
Benefits include:
About the Organisation
Join one of the UK’s largest international animal welfare charities, currently supporting projects in over 35 countries worldwide, working for a world where donkeys and mules live free from suffering and their contribution to humanity is fully valued.
The Charity is a Disability Confident Employer, committed to safeguarding and promoting the welfare of vulnerable people (children and adults) and expects all staff and volunteers to undertake this commitment. Applicants will be subject to safer recruitment processes, including an application for a Disclosure and Barring Service (DBS) check where required for the post.
You may also have experience in areas such as Programme Design, Programme Design Advisor, Impact Advisor, Programme Impact, MEAL, MEAL Advisor, Monitoring Evaluation Accountability and Learning, Monitoring and Evaluation, MEL, MEL Advisor, Impact and Learning, International Development, Programme Quality, Programme Effectiveness, Programme Monitoring and Evaluation.
Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP
Job Purpose
We are looking for a fundraising specialist with the abilities and ambition to grow our charitable income generation and take ANT to our next level of impact.
Our current fundraising strategy is focused around corporate partnerships, individual giving campaigns (in particular crowdfunders where we have a strong track record), philanthropists and trusts and foundations.
We are particularly interested in individuals with experience and skillsets in areas that would complement and build on existing strengths and experience in the team; generating new leads in relationship fundraising context, developing and diversifying our individual giving offering and building excellent stewardship journeys.
You will help grow out impact by inspiring and influencing others to follow us in our ambitious plans for change.
Main responsibilities
Working relationships and expectations
Person specification
Essential
Desirable
Our commitment to equality and equity
Your application will have all personal details redacted before being assessed by our short-listing panel.
As a Disability Confident employer, we will offer an interview to disabled candidates who meet the essential criteria for the role.
To address any diversity gaps in our team we will also offer an interview to candidates who meet the essential criteria and are from under-represented groups. At this time this applies to those from Black, Asian and minority ethnic groups.
Avon Needs Trees is a Living Wage and Disability Confident accredited employer, and a supporter of the West of England Good Employment Charter. We especially welcome applications from under-represented group
The client requests no contact from agencies or media sales.
Our Specialist Social Workers work closely with the Head of Expert Witness Service to ensure the delivery of high-quality independent social work reports (ISWRs). They supervise volunteer social workers, quality assure reports, carry out social work assessments themselves, and contribute towards volunteer training opportunities and service development to maintain excellence in social work practice.
The core Specialist Social Worker role is three days per week, with the opportunity to work additional days by taking on service operations and referral coordination responsibilities.
Benefits:
The client requests no contact from agencies or media sales.
Do you understand digital marketing and enjoy creating compelling social media content? Can you make a video that stops the scroll? Would you like to put these skills to use to help others play their part in God’s mission?
• Permanent, full-time 35 hours per week (We would consider reduced hours)
• Hybrid working available with 60 per cent home working.
• Starting salary: £31,700 per annum (depending on experience) with a generous pension contribution: up to 10 per cent employer contribution on annual salary.
• CMS offers 36 days of annual leave pro rata (including bank holidays) as well as enhanced paid sickness, maternity, paternity and adoption leave.
• CMS supports the mental wellbeing of its employees and offers a generous rewards and wellbeing package, including:
access to 24/7 employee assistance programme with qualified counsellors
up to three volunteer days a year
up to three family emergency leave days a year
retreats and resources for prayer life
We welcome applications from everyone. We particularly welcome applications from individuals from minority groups as they are currently underrepresented within our organisation. All appointments are made on merit of skill, experience and potential as set out in the job description and person specification.
The organisation you’ll be joining
Church Mission Society is comprised of people who are passionate about mission and fired up about helping people follow Jesus. For over 200 years CMS has been at the forefront of global mission, living out the gospel of Jesus, seeing lives changed and communities transformed. If you join CMS, you will find an organisation that has been reinvigorated with a fresh vision to make disciples of Jesus among people at the edges, both in the UK and around the world.
Your role
The fundraising and communications group at CMS has ambitious goals and targets and you’ll play a key role in helping successfully deliver on these. You’ll harness the huge potential of social media and other digital platforms to help CMS get the attention of our target audiences, build brand awareness, raise money and recruit people to our mission programmes. As well as having a strong working knowledge of social media platforms, you will need to be able to create and edit video as well as other forms of compelling content.
What you’ll need to succeed
It is essential that the post holder has proven social media, organic and paid content production experience, including video creation, and knowledge of social media posting and interaction via Facebook, Instagram, YouTube and LinkedIn in an organisational context.
In addition, we are looking for proven website editing experience using a content management system such as WordPress and email marketing via a client such as DotDigital.
It is also a requirement that this post holder is committed to the aims and values of CMS.
Further details can be found in the job description and person specification available to download on the CMS website.
Our commitment to you
Our core values of being pioneering, relational, faithful and evangelistic are integral to everything we do, and we work hard to ensure that every member of staff is valued, supported and encouraged to continually learn and develop their skills.
We are committed to the safeguarding and protection of the people we serve, our partners, our volunteers, and our staff. We believe that every child or adult we come into contact with has the right to be protected from all forms of harm and abuse. Our recruitment and selection processes are in line with our Safeguarding Policy and the SCHR Misconduct Disclosure Scheme, which CMS is a member of as part of our commitment to safeguarding.
Closing date
We must get your application by midnight on Sunday 20 September 2026
Interviews are planned to be held on Wednesday 29 September 2026 in CMS House, Oxford.
To apply
Please send your application form, CV and evidence of your digital and social media work, including video content that you have edited (for example, links to online work or a portfolio of work) via our website or by post to HR Team, Church Mission Society, Watlington Road, Oxford OX4 6BZ. CVs will only be considered when sent with a completed Application Form, which is available to download from our website.
Candidates for all UK roles must already be eligible to work in the UK, with a valid visa and work permit if required.
As a member of the Inter-agency Misconduct Disclosure Scheme, CMS has committed to systematically check with previous employers from the last five years for any ‘SEAH’ (Sexual Exploitation, Abuse or Harassment) issues relating to all potential new hires.
People at the edges are at the centre of God’s story. Join our global movement as we follow Jesus to the edges together.



The client requests no contact from agencies or media sales.
Job Title: Evidence & Insight Lead
Location: Hybrid with 1 day per week in the London Office
Hours: 35 hours per week
Contract type: Permanent
Salary: £50,430 per annum (hybrid)
What we do: We help young people through cancer
How we work: We’re Determined, United, Spirited and Kind
What we’re looking for:
How to apply:
You’ll need to register on our portal, complete a short application form and answer questions about your skills and experience in relation to the role.
Key dates:
Applications by Sunday 27th September, 1st Stage Interviews Monday 19th October (online) and 2nd Stage Interviews on Thursday 22nd October potentially in person.
What we offer:
Our commitment to inclusion and accessibility:
At Teenage Cancer Trust one of our key focuses is around equity and making sure our services are accessible and inclusive to all young people with cancer, with no-one left behind. We have the same goal for people working with us.
Teenage Cancer Trust is committed to recognising and valuing individual differences and the contributions of all people.
Should you require any assistance or adjustments to support your interview process, such as additional time for tasks, meeting the panellists beforehand, information in another format or a different interview format (online/offline/in person), please don’t hesitate to get in touch with the HR Team and we will do our best to accommodate your request.
We are a Disability Confident employer which means we have committed to offering interviews to disabled candidates who meet the essential criteria for the role listed under the 'What you'll bring to the team' section of the job description and shortlisting questions.
To opt into this scheme, please enter ‘yes’ in the appropriate question on the application form.
Please note that in recruitment campaigns with a high volume of candidates opting into the scheme, interview offers will be made only to those who best meet the essential criteria and provide the strongest responses to the shortlisting questions.
We are unable to offer individual feedback at the shortlisting stage.
Privacy and Safeguarding:
At Teenage Cancer Trust we take our commitment to safeguarding seriously and work to protect and promote the rights of the young people who we support.Our safeguarding responsibilities extendto the children and adults who work to support the charity, who we also have a duty of care to protect.Safeguarding isat the forefront of each activity we carry out.In line with our approach, this role issubject to a DBS check(Disclosure and Barring Service).
For information on how we collect, store and process personal data please contact the HR Team
We anonymise applications until interview stage to ensure an equitable hiring process. We understand that some applicants may choose to use AI tools such as ChatGPT to support their application. If you do, please make sure your responses reflect your own voice, experience and motivation for joining us.
We’re looking to get to know you, so the strongest applications are those that are authentic, personal and demonstrate your unique skills, experience, and knowledge. Relying heavily on AI-generated content can sometimes overlook key requirements in the job description and may reduce how effectively your application comes across.
We’re here to give every young person facing cancer the best care and support.



The client requests no contact from agencies or media sales.
Responsibilities
People and Team Leadership
Line manage the Fundraising Manager, providing regular supervision, support, and performance development
Lead the planning and delivery of all-hands meetings and team development programmes, fostering a collaborative and high-performing team culture
Maintain oversight of team resource mapping, ensuring capacity is well-managed across the organisation
Impact and Evaluation
Lead the design and ongoing development of Routes' impact evaluation framework, ensuring it captures meaningful data about the difference our work makes
Oversee the collection, analysis, and interpretation of impact data throughout the year, using findings to inform programme development and organisational decision-making
Write and produce Routes' annual impact report, communicating our work and outcomes compellingly to funders, partners, and the wider sector
Income Generation
Support the Fundraising Manager with grant applications, funder relationships, and income generation activity as needed
Manage the sales pipeline for the mentoring programme, including prospecting, relationship development, and conversion of corporate and organisational clients
Source and manage CSR partnerships, building relationships with corporate partners and ensuring existing partnerships are well-stewarded
Operations
Lead on the creation, review, and approval of organisational policies, ensuring Routes' policies are up to date, legally compliant, and reflective of our values
Oversee day-to-day office administration and organisational housekeeping
Manage organisational insurance, ensuring appropriate cover is maintained and reviewed annually
Oversee staff IT, laptops, phones, and software subscriptions, including troubleshooting and managing supplier relationships
Draft and manage organisational contracts, including supplier, partner, and service agreements
Lead on the conversion of Routes from a CIC to a CIO, working with legal advisors, the board, and relevant statutory bodies to manage the process
Strategy
Contribute to the development and delivery of Routes' organisational strategy, bringing insight from your areas of responsibility
Lead on the development and implementation of Routes' income generation strategy, working closely with the Fundraising Manager and Co-CEO
Communications
Write thought leadership pieces for the Routes blog, contributing to Routes' voice and visibility in the sector
Leadership Development and Learning
Take ownership of your own professional development, using the annual training budget to attend relevant training, events, and sector learning opportunities that strengthen your contribution to Routes and the wider sector
There are some areas of responsibility that sit under the other Co-CEO, but we would expect the person in this role to maintain some oversight or involvement in to enable smooth co-working between the roles. These are:
Safeguarding: Act as Designated Safeguarding Lead (DSL) when required, ensuring Routes meets its safeguarding obligations and that staff and volunteers are appropriately supported
Finance: Attend and contribute to monthly finance meetings, planned by other Co-CEO, maintaining a clear understanding of the organisation's financial position and flagging any concerns to the Co-CEO and board
Governance: Attend board meetings, providing updates on areas of responsibility and supporting the board to fulfil its governance function
Person Specification
Experience
Experience in a senior leadership role within the charity, social enterprise, or public sector
Demonstrable experience of managing and developing staff, with a coaching and supportive leadership style
Experience of income generation in a charity or social enterprise context, including either grant fundraising, corporate partnerships, or programme sales
Experience of designing or overseeing monitoring, evaluation, and learning frameworks and producing reports that communicate impact clearly
Experience of managing operational and governance responsibilities, including policy development and working with a board
Experience leading teams in challenging, fast-changing and resource-constrained environments
Experience of working with or for communities facing marginalisation, discrimination, or structural disadvantage, and a deep understanding of the barriers refugee and asylum seeking women face in the UK
Skills and Knowledge
Ability to balance day to day operational oversight with long term strategic planning, ensuring that Routes’ work remains in line with values and objectives whilst responding to the changing needs of participants and the external landscape
Strong written communication skills, with the ability to write compellingly for different audiences
Financially literate, with the ability to read and engage meaningfully with management accounts and budgets
Highly organised, with the ability to manage a broad and varied portfolio without dropping the ball
Comfortable working with data, both quantitative and qualitative, and using it to draw meaningful conclusions
Strong relationship-building skills, with the ability to build trust quickly with a wide range of stakeholders including funders, corporate partners, board members, and colleagues
Sound understanding of CIC/charity governance and good practice, and the ability to make confident decisions independently while knowing when to consult
Values and Approach
Deep personal commitment to gender equality, racial justice, and the rights of refugees and asylum seeking people
Understanding of the importance of implementing trauma informed practices and a commitment to accessible working practices for all
A collaborative leadership style that builds trust, shares power, and brings out the best in others
Comfortable with ambiguity and change, able to hold complexity without becoming overwhelmed by it
Honest, transparent, and accountable, someone who says what they mean and follows through on commitments
Energised by working in a small, values-led organisation where everyone mucks in
Additionally, it would be desirable for you to be trained as a Designated Safeguarding Lead, but training on this can be provided.
A Note on Experience
We know that leadership experience takes many forms, and that people from marginalised communities, including those with lived experience of the asylum system, are often underrepresented at senior levels in the charity sector despite having exactly the qualities and understanding this role requires. We warmly encourage applications from people who may not follow a conventional career trajectory but who can demonstrate the skills, values, and commitment we are looking for. If you are unsure whether your experience is the right fit, please do get in touch before applying, we would rather have that conversation than miss out on the right person.
Routes exists to grow the resources of refugee and asylum seeking women to ensure that they have equal access to jobs and education in the UK.
The client requests no contact from agencies or media sales.
We are looking for an experienced and organised Finance Officer to join our team and take responsibility for the day-to-day financial management of our charity.
This is a hands-on role for someone who enjoys working with numbers but also understands that good charity finance is about much more than processing transactions. You will help us understand our financial position, make informed decisions about our resources and ensure that our funding is managed responsibly.
You will be responsible for the day-to-day running of our finances, including bookkeeping, payments and receipts, reconciliations, payroll liaison, budgeting, grant monitoring and producing regular management information. You will also support the preparation of year-end information and work with our external auditor as required.
We are a placed based health and wellbeing charity working to improve the lives of people in our communities. We are committed to making a meaningful difference and ensuring that our resources are used effectively and responsibly.
This is an opportunity to join an organisation where your work will have a direct impact. Good financial management enables us to deliver our work, meet our commitments to funders and make sustainable decisions about our future.
If you are looking for a role where you can use your financial skills in a supportive, purposeful organisation — and where your contribution will genuinely matter — we would love to hear from you.
The client requests no contact from agencies or media sales.
Administration Assistant (Services)
Contract: Fixed-term, 12 months (maternity cover)
Hours: Full time, 35 hours per week Monday to Friday
Salary: £25,750 per annum
Location: SIA House, Milton Keynes (with hybrid working available).
We are looking for an organised and proactive Administration Assistant to join our Clinical team on a 12-month maternity cover contract.
About us
The Spinal Injuries Association is committed to a singular vision: a fulfilled life for everyone affected by spinal cord injury.
Everyone has a right to live a fulfilled life and that means the life they choose, a life that has the same opportunities as everyone else. We are the expert guiding voice for life after spinal cord injury.
About the role
This is a rewarding opportunity to play a vital role in supporting our services team, including nurses, therapists and counsellors, ensuring people accessing our services receive a responsive, professional and compassionate experience.
You'll be at the heart of our service delivery, supporting the management of referrals, maintaining accurate records within our CRM system, arranging appointments and meetings, handling enquiries and providing essential administrative support across the ‘Services Team’ team. You'll help ensure service users receive timely support while contributing to the smooth running of our services.
Benefits:
Thank you for your interest in joining our special charity!
This post will play a critical role in achieving our ambitions. We hope that the role inspires you and we look forward to receiving your application.
Closing date: 28 September 2026, 9am
Interview date: Thursday 20 November 2025 at SIA House, Milton Keynes
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
At SIA, we value diversity. We are committed to providing an inclusive and supportive environment as we believe diversity fosters a more innovative, creative, and caring culture.
We are striving to create a culture that fully represents all the communities we serve. We are an equal opportunity employer, and all applicants will be considered for employment regardless of race, age, ethnicity, religion, sexual orientation, gender, gender identity, family or parental status, or disability status.
No agencies please.
As an Employment Advisor, you will support clients with mental health challenges to find, sustain, or return to work.
Based in an NHS Improving Access to Psychological Therapies (IAPT) setting, you’ll manage a caseload and deliver tailored one-to-one interventions, including assessments, SMART action plans, job search support, and interview preparation.
You’ll help clients to find work and return to work (after illness or other absence), negotiate workplace adjustments, and collaborate with clinicians, Job Centers, training providers, and legal services for joined-up support. The role includes maintaining accurate records via IAPTUS (our online data management system), contributing to service development, and supporting data reporting.
Please see job pack for more information.
We endeavour to make sure that everyone with a mental health or emotional issue has somewhere to turn for advice and support.



Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
We Are Survivors is a survivor-focused voluntary sector organisation that aims to create and facilitate safe spaces for male (including trans and non-binary individuals) survivors of sexual harms across Greater Manchester, providing access to quality-assured support. Our work is focused on developing ways for individuals to empower themselves to work through personal and sometimes painful issues, guided and supported by our trauma-informed team, following the trauma and recovery model.
Our vision is to have “A society where NO male survivor is left behind”
About The Roles
We Are Survivors are currently looking for individuals that have the passion, drive and determination to help us deliver our OUT Spoken Talking Therapy Services in our Lancashire prison estate.
We Are Survivors provide survivor-focused therapeutic and advocacy support to male (including Trans and Non-binary) victims/survivors, and their loved ones, of sexual harms. We have developed a three-tiered approach to services and underpin everything we do with a ‘trauma and recovery’ framework pioneered by Dr Judith Herman.
We are currently commissioned to deliver trauma-informed therapy services in 15 prisons across the Northwest of England and we require postings in our prisons in Lancashire. Please note we have no vacancies in our Greater Manchester, Merseyside and Cheshire prisons.
Why Join Us?
Apply by sending your CV and a short supporting statement.
In your supporting statement, we want you to answer these two questions:
How can your experience support male survivors to thrive?
How do you meet the role profile? Ensure you answer ALL elements in your CV or supporting statement.
For informal queries, contact Matt Metcalf, OUT Spoken Services Manager
By applying for any of the above roles, you confirm that you have read and agree to our Privacy Notice
The client requests no contact from agencies or media sales.
About Us
Birmingham and Solihull Women’s Aid have for over 45 years supported women and children with services around domestic violence and abuse. Could you be a part of our team as we continue our mission to end domestic violence and abuse?
The region’s leading charity in tackling violence against women and girls, BSWA offers a helpline, webchat, drop in and and community support as well as emergency accommodation in six refuges across the area.
Projects supports women in the criminal justice system, in healthcare settings, and throughout the community, offering support to women and children experiencing domestic violence. Alongside this, we also have staff offering training and consultancy to businesses and health and social care professionals alike, raising awareness on gender based violence issues.
We seek like-minded women to join our enthusiastic team of workers, all of us passionate about the vital and valuable work we do to support women and children who have experienced domestic abuse, and tackling the wider issues of violence against women and girls.
Key Responsibilities -
To deliver tailored, holistic support to women affected by violence and abuse and living in the community, including practical and emotional support to increase women’s and children’s safety and meet identified needs.
Experience Required -
Of providing practical and emotional support to women and children affected by domestic violence
Of offering advice and information and advocating for service users on a range of issues including homelessness, benefits, legal, social welfare issues etc
Of developing and maintaining effective working relationships with external agencies
Of working within safeguarding guidelines to protect and promote the well-being of children and vulnerable adults
Benefits
31 days annual leave (excluding bank holidays)
Up to 6% matched pension contribution
Free access to Employee Assistance Programme
Life Assurance scheme while in employment (a lump sum of 4 times salary)
Cycle to Work scheme
Health Cash Plan scheme available to all employees from day one
Successful candidates may have the opportunity to work under hybrid working arrangements, subject to the role and to the terms of our Hybrid Working Policy
BSWA is a Disability Confident Employer. We want everyone to have equal chance at being considered for our jobs. Should you be unable to submit your application online and would prefer an alternative method, or you are experiencing another barrier to completing your application, please contact our recruitment team via our website.
These posts are covered by a Genuine Occupational Requirement (Schedule 9; Equality Act 2010) and women only need apply.
The closing date for receipt of completed applications is at 12 noon on Friday 2nd October. Interviews will take place weeks commencing 19th October. Apply via our website.
We support women and children affected by domestic violence and abuse.



The client requests no contact from agencies or media sales.
About you
You will be an experienced, community-focused practitioner with a strong background in co-design, participation, community research or related approaches, and experience of working directly with Global Majority communities and people from different faiths, cultures and backgrounds.
You will be a skilled facilitator and listener, able to build trust, work sensitively with lived experience and use creative, culturally grounded approaches to involve people meaningfully.
You will be curious, practical and adaptable, confident working collaboratively while also taking the lead on developing and delivering Bhip’s co-design approach.
The Opportunity
This is an exciting and unique opportunity to help shape and lead an ambitious approach to community co-design within HHU and the Bhip Programme, working alongside Global Majority communities experiencing some of Bradford’s greatest health inequities.
You will work directly with people and communities to explore their experiences of clinical and community-based health and care, including where racism, discrimination and structural barriers affect access, experience and outcomes. Using co-design, participatory research, deep listening, storytelling and creative approaches, you will explore what matters, what gets in the way and what communities tell us needs to change.
A key part of the role will be developing culturally grounded and accessible ways of working, recognising that conventional consultation and research methods do not work equally well for everyone. You will have the freedom to test and develop different approaches with communities, including creative, visual, narrative and participatory methods, and share what we learn locally and through Bhip’s wider national lottery collective network.
You will lead the development of Bhip’s co-design methodology while remaining a hands-on practitioner. Working closely with the HHU Programme Manager, Bhip Programme Lead, Insight & Evaluation Lead and Community Engagement Facilitators, you will help connect community participation, research and lived experience to Bhip’s Story-to-System approach, ensuring that what communities tell us can contribute to practical learning, action and change.
You will also help build the confidence and capacity of the wider Bhip team to work in genuinely co-designed ways and, where people want to become more involved, support community members and lived-experience leaders to develop as co-designers, peer/community researchers or Story Stewards.
The role will evolve as Bhip develops. We do not expect every method or area of work to be predetermined. We are looking for someone with the experience, curiosity and judgement to work alongside communities, test ideas, learn from what works and help us develop approaches that are meaningful in Bradford and potentially useful much more widely.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Hours: 21 hours per week. All hours to be worked between 9 – 5 Monday – Friday. We will consider full days or shorter days to meet personal commitments.
Contract: Permanent
Responsible to: Information & Advice Manager
Location: White House Community Centre, Hampton and at community locations / homes across the London Borough of Richmond upon Thames. Some home working is also possible in line with Hybrid Working Policy.
Salary: £30 – 32,000 FTE DOE plus 5% pension contribution pension contribution. Employee Assistance Program (EAP), Blue Light card and Age UK discount schemes.
Work as part of a team giving great support to local older people
Age UK Richmond upon Thames is a local independent charity supporting older people across the London Borough of Richmond upon Thames. We provide a wide range of useful and well utilised local services in Richmond upon Thames designed to improve wellbeing and enhance independence – including information & advice; a wide range of social & wellbeing centres and sessions; support after hospital discharge; digital skills development; Dementia Friendly Richmond; mental health peer support and home services such as handyperson, housekeeping and gardening. Partnership is a core part of our work – we work in close collaboration with other voluntary sector partners and wider organisations to maximise our impact and reach. Our friendly and committed team of 50 staff and 100+ volunteers support over 4,000 local older people each year.
Our Information & Advice service is a central part of our organisation. Our small team of staff supported by excellent volunteers provide free and confidential Information & Advice to older people across the borough on a range of topics. The main area of support is to claim welfare benefits and other forms of financial support – but also includes a range of other topics such as accessing care & support; independent living; sorting out paperwork and housing.
We currently have an excellent opportunity for a Welfare Benefits Advisor to join the team. The role will include:
· Providing welfare benefits & financial advice, including advising older people on the financial support available, making applications on their behalf and following through applications to result.
· Providing Information & Advice on other topics older people require support with.
· Providing support via home visits, over the phone and in community settings.
We are looking for:
- Experience of giving information & advice.
- Experience of welfare benefits advice work and completing benefit forms.
- Good understanding of the welfare benefits system for older people.
Access to a car is required.
Click on apply to be taken to our website for full information, and how to apply. We are interviewing as suitable applications are received.
Provide support to help local older people to live healthier, happier and more independent lives.
The client requests no contact from agencies or media sales.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Recovery Worker to play a pivotal role in our Mental Health Crisis Alternative Service in Hounslow.
Sounds great, what will I be doing?
We are seeking a dedicated worker to manage a caseload of clients needing early intervention or prevention support with their mental health. The role involves delivering group activities and programmes, co-producing support with service users, and empowering them to engage effectively with professionals and community services. You will help develop peer support networks, monitor wellbeing and safety, and ensure all safeguarding concerns are addressed. The post requires flexibility, teamwork, accurate record-keeping, and timely completion of referrals, assessments, and reviews. You will also support colleagues, contribute to the smooth running of the service, and take part in regular supervision and professional development.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for:
We are seeking someone with proven experience supporting individuals with mental health and/or dual diagnosis, with strong knowledge of mental health conditions, recovery approaches, and relevant legislation. The role requires excellent communication, partnership-building, and case management skills, alongside the ability to work independently, as part of a team, and to support new staff or volunteers. You should have experience in planning and delivering initiatives such as groups, events, or volunteer programmes, as well as strong organisational, IT, and administrative skills. A solid understanding of safeguarding, risk assessment, and local recovery services is essential, along with the confidence to represent the organisation externally and manage work effectively under pressure.
When will I be working?
39 hours per week, including weekends and bank holidays. The service is open 365 days a year from 2pm - 10pm
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



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