Jobs
The Organisation
The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are: Hyde Park, Kensington Gardens, The Green Park, St James’s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park.
We also manage other important public spaces including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other public spaces are among the most visited attractions in the UK with 77 million visits every year.
We are currently looking for a Visitor Support Officer to join us on a seasonal basis from June to November, working 36 hours per week (Monday to Friday).
The Benefits
- £27,864- £29,500 per annum, pro rata, depending on experience.
- 26 days' annual leave plus public holidays
- Pension scheme (3% employee contribution; up to 10% employer contribution)
- Private medical insurance and healthcare cash plan
- Employee assistance programme and access to mental health first aiders
- Learning and development opportunities
- Cycle to work scheme
- Offices in a beautiful location
This is a fantastic opportunity for a customer-facing professional to join our amazing organisation and work in some of London’s most iconic spaces.
You’ll discover a warm and welcoming work environment alongside a great range of health & wellbeing benefits, reward schemes and learning and development opportunities to ensure you’re equipped with everything you need to excel in your role.
In addition to this, you’ll be working in an oasis of green set in the London skyline meaning you’ll have the best of both worlds; all of the advantages of one of the greatest cities on earth as well as the calm and serenity of beautiful parkland.
So, if you want to develop a rewarding career with our prestigious organisation while working in the heart of London, apply today!
The Role
As a Visitor Support Officer, you will provide excellent customer service by triaging and responding to visitor support queries.
Responding to phone calls and emails, you’ll record relevant information and investigate and respond to complaints, escalating where necessary to support a speedy resolution.
Additionally, you’ll ensure our CRM system is updated with visitor correspondence.
About You
To be considered as a Visitor Support Officer, you will need:
- Experience of working in a customer-facing environment or customer service back office
- Experience of office IT applications including MS Teams, Outlook, Word & Excel
- The ability to remain calm and polite under pressure
- Excellent written and verbal communication skills
Other organisations may call this role Administrative Officer, Administrative Assistant, Visitor Experience Officer, or Customer Service Officer.
The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be.
So, if you are interested in this unique opportunity as a Visitor Support Officer, please apply via the button shown. Successful candidates will be appointed on merit.
We provide free access to London’s beautiful, natural and historic green spaces, to help improve everyone’s quality of life and wellbeing.



Our client is a religious charitable organisation that form part of a religious order that reaches across the globe. They are a global community with a presence in the UK, known for their work in education, social justice, and community service. They are proud of their tradition in education and pleased to find it continued in their schools today.
The charity is now creating a new position – Finance and Administration Lead. This is a stand-alone role with no direct reports as such however this is a leadership position and will play a key role in supporting the charity, staff and members as a whole. The Finance and Administration Lead will guide and work with the team to ensure that the charity is run competently and the needs of the staff and members are met. Key responsibilities include overseeing and managing the day to day finances for the organisation including preparing and monitoring budgets and preparing accounts for audit. You will have overall responsibility for property maintenance, including liaising with their legal and property advisers. You will also lead and support on matters relating to legal, investment and insurance.
The successful candidate will have significant experience and knowledge of managing finance for an organisation, ideally from within the charity or not for profit sector. You will demonstrate excellent knowledge relating to finance systems, processes and procedures and have experience in a leadership capacity. You will have experience of facilities, property or office management and have excellent interpersonal skills with the ability to liaise with multiple stakeholders. In addition you will bring a commitment to equity, diversity and inclusion (EDI).
To apply please submit your CV only at this stage, preferably in Microsoft Word/PDF format. If you have any further questions or would like to know more about this opportunity, please contact Steven Fraser at Prospectus.
As a specialist Recruitment Practice Prospectus are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invest in your journey as a candidate and are committed to supporting you in your application.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Local Delivery Lead, Homewards- Lambeth, London
- Salary: £55,000- £60,000 pa.
- Location: London/Hybrid, Local base office 3 days p/wk
- Contract Type: 12 Month FTC (MAT Cover)
- Holiday: 25 days per annum
- Hours: 37.5 hours per week (Monday to Friday)
- Benefits: Pension scheme (non-contributory), private medical insurance, life insurance, season ticket loan
Role Purpose:
Are you passionate about creating real, lasting change? The Royal Foundation is looking for a dedicated Local Delivery Lead, to lead the transformative Homewards programme in Lambeth. Homewards spans across six flagship locations: Aberdeen, Northern Ireland, Sheffield, Newport, Lambeth, and Bournemouth, Christchurch & Poole with an ambitious mission: to show that ending homelessness is possible, making it a rare, brief, and unrepeated.
The role will provide the strategic and operational leadership to oversee and coordinate the delivery of the Homewards programme in Lambeth to ensure its success. They will be able to inspire and motivate a diverse community of stakeholders and partners from the public, private and third sectors to deliver a shared action plan that will put their location on a trajectory to end homelessness.
We’re looking for a proactive, strategic thinker with strong leadership and relationship-building skills. Be part of a pioneering programme with the potential to scale and create lasting change across the UK and beyond.
Key Objectives:
- Leading a multi-agency coalition to deliver an impactful, inclusive action plan focused on homelessness prevention.
- Supporting the design and delivery of local projects while aligning with national strategic initiatives.
- Overseeing progress, governance, and budgets with support from the Homewards team.
- Cultivating a culture of collaboration, inclusion, and innovation.
- Managing stakeholder relationships and providing line management for the Local Delivery Officer.
Knowledge and Experience:
- Experience in supporting projects or events.
- Familiarity with fast-paced, complex projects.
- Experience managing stakeholders.
- Relevant experience in the homelessness sector, charity sector, or local government.
- Experience involving those with lived experience of homelessness in project work.
- Proficiency in Word, Excel, PowerPoint, and Outlook.
- Familiarity with project management tools like Monday . com, MS Project, Smartsheet, Trello, or Salesforce.
Personal Qualities:
- Collaborative and efficient.
- Driven to make a positive impact.
- Highly organised with effective workload management.
- Self-motivated and flexible team player.
- Discreet with sensitive information.
- Motivated and eager to learn.
- People-oriented, able to work closely with diverse stakeholders.
Our Company & Culture:
The Royal Foundation is committed to equity, diversity, and inclusion, fostering a positive, safe, and respectful environment. We promote an inclusive workplace that values diverse perspectives and supports a culture of collaboration and curiosity. We encourage applications from people of all backgrounds.
If you have the relevant skills and enthusiasm for this role, we’d love to hear from you. Please apply with your CV and a one-page cover letter explaining your motivation and how you meet the required skills and experience by clicking ‘Apply’ now.
The client requests no contact from agencies or media sales.
Deputy Safeguarding Advisor
Canterbury, Kent
£21,838 (£36,397) FTE plus excellent benefits
21 hours per week
Fixed-term contract for 18 months
The Deputy Safeguarding Advisor is a very important role at the Diocese, as you will provide advice to parishes on safeguarding issues, cases and incidents to help ensure that our parishes, the Cathedral and the Diocesan offices discharge their responsibilities for safeguarding children and vulnerable adults who may be at risk of abuse or neglect.
Reporting to the Diocesan Safeguarding Officer and working within the Safeguarding Team, you will support and carry out casework which will also include reviewing safety plans and/or safeguarding agreements, assessing and managing risk of harm and undertaking risk assessments on blemished DBS checks or Confidential Declarations.
As Deputy Safeguarding Advisor, you will provide best practice advice to all stakeholders and partners as well as participating in the Diocese of Canterbury’s Safeguarding Executive Group and Diocesan and Cathedral Safeguarding Advisory Panel, whilst taking responsibility for preparing reports when requested.
Working closely with the Diocesan Safeguarding Officer, you will also coordinate the Diocese’s response to victims and survivors of church-based abuse which includes ensuring that victims and survivors are assisted in accessing relevant support services.
With a relevant professional qualification or equivalent (for example, social care or criminal justice) you should have significant experience of undertaking safeguarding risk assessments and professional safeguarding expertise and experience in a relevant statutory, voluntary, or judicial agency.
Practitioner experience of working with victims and survivors of abuse and with offenders and perpetrators of abuse, is also essential.
You should have an understanding of the broader safeguarding field including its social and political context along with an in-depth knowledge of safeguarding legislation in relation to safeguarding children and adults, as well as having experience in using appropriate interview models with victims, survivors, and respondents.
Experience of contributing to case review processes and identifying and disseminating lessons to be learnt, e.g. Serious Case Review, Domestic Homicide Reviews, would be desirable. It would also be beneficial but not essential for you to have an understanding and good working knowledge of the Church of England, its organisation and governance structures.
You will be required to travel across the Diocese for meetings, so the ability to travel to remote locations and work flexibly is a necessity. This role will also be subject to an enhanced DBS check.
The Diocese of Canterbury Diocesan Safeguarding Team provides professional safeguarding guidance in line with the Church of England’s Safeguarding Code of Practice, House of Bishop’s Guidance, and the Church of England National Safeguarding Standards. A key aspect of the team’s role is to provide compassionate support to survivors of abuse in addition to safeguarding children, young people, and vulnerable adults, ensuring their voices are heard and their experiences are respected.
Canterbury Diocese is the oldest diocese in England, stretching from Maidstone to Thanet, the Isle of Sheppey to the Romney Marsh. We have 350 miles of coastline with historic ports and seaside resorts, alongside rural communities, market towns and commuter-belt urban developments. Affluent areas often sit alongside pockets of major deprivation, offering an exciting and challenging mission context.
At the heart of all we do is a vision of transformation for ourselves and our communities: no one can encounter God and remain unchanged. In the Diocese of Canterbury, we want to increasingly become a Christian community transformed through encounter with Christ, growing and overflowing to transform and bless the families, homes and communities we serve: Changed Lives, Changing Lives.
Closing date: 18 June 2025.
Governance Administrator
Office Base: Birmingham, B15 1LZ
Salary: £15,686.40 Per Annum (based upon £26,144 full-time equivalent)
Hours: Part-Time, 21 per week
Contract: Permanent
Are you an organised and detail-driven administrator looking for a part-time role where you can make a real impact? Do you thrive in a fast-paced governance environment, ensuring accuracy and compliance in everything you do?
As a Governance Administrator (part-time, 21 hours per week), you'll provide essential administrative and financial support to the Governance team, helping ensure that key processes run smoothly and efficiently.
Responsibilities include but are not limited to:
- Governance & Compliance – Coordinate the signing and sealing process, maintain records, and support governance meetings, correspondence, and data protection activities.
- Procurement & Finance – Raise purchase orders, process invoices, assist with budget management, and help set up new suppliers.
- General Administration – Organise meetings, prepare agendas and minutes, respond to information requests, and maintain databases, reports, and presentations.
What We're Looking For:
- Educated to GCSE grade 4/C or above in English & Mathematics.
- Experience of delivering a broad range of administrative tasks.
- Experience of financial administration such as raising purchase orders and processing invoices.
- Experience in creating spreadsheet and graphs, analysing data, and producing reports.
- Someone who demonstrates a knowledge of and genuine interest in working for Midland Heart, as evidenced in their cover letter.
Who are Midland Heart? We're one team working together for our tenants; a large and ambitious housing organisation providing more people an affordable place to call home. We welcome people from every walk of life, at every stage of their career. We expect a lot from our people but in return you can be assured of a great place to work, where you will be well rewarded and where great people are able to succeed. Whether you want to build your career with us, or use your experience to move on, we're here to develop your potential.
Closing Date: 1 June 2025
Interested?
Applying is easy - simply click the apply button. You will be directed to our candidate portal. There you can find the full Candidate Information Pack and submit your CV and Cover Letter which highlights your suitability against the above criteria.
We're proud to be a Disability Confident Employer. Please feel free to contact us if you would like to discuss any adjustments you might need in order to be successful in this role.
No agencies please
Bring your digital campaign skills to a cause that matters to the UK’s Armed Forces community and help shape the future of how the Royal British Legion reaches new supporters.
We’re looking for a Digital Marketing Coordinator (known internally as Supporter Acquisition Coordinator – Digital) to join our Supporter Acquisition team and lead the delivery of digital campaigns that generate leads, drive action and connect new audiences with our fundraising events.
You’ll play a key role in delivering campaigns across paid social and paid search, helping to acquire supporters for fundraising events at local, national and international scale, while also supporting wider activity across the Poppy Appeal and Regular Giving fundraising products, as part of our Three Giants Strategy.
While this role is fixed-term to cover a secondment, your work will help shape future ways of working between the Supporter Acquisition and Events teams, laying the groundwork for more integrated, insight-led marketing across the charity.
We’re looking for someone with proven experience delivering digital campaigns. Experience in mass participation events or other fundraising products is a bonus, especially where you’ve successfully reached and inspired new audiences to get involved. Knowledge of multi-channel campaign planning, stakeholder collaboration and budget management will be an asset.
Join a collaborative, fast-paced team where your work will make a real difference now and into the future.
Apply today and help us reach the next generation of RBL supporters.
You will be contracted to our London Hub, Haig House. Under our Future Working framework, there will be some flexibility for working remotely/at home, using our collaboration tools to work with colleagues, but with a minimum expectation of two days/week connecting directly face-to-face with colleagues at the hub.
Employee benefits include -
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 14%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
European Movement UK has a significant internal governance structure comprised of a Board of 20 people (meets online 8 times per year), a National Council of approx. 100 members (meets online 6 times per year) and four standing committees (meeting frequency varies). The Governance Support Officer will play a crucial role in supporting the proper function of these bodies.
Key responsibilities - Governance
- Governance admin, including: managing the governance calendar, arranging meetings, sending emails to the Board and the Council, chasing reports and papers to be submitted on time, document management.
- Supporting the chairs of the standing committees in their admin, including managing calendar invitations, supporting Zoom access, minute taking, record keeping and document management.
- Supporting the communication and smooth running of internal elections
- Helping to organise the Annual General Meeting, usually held in mid-November, in line with EMUK’s constitution.
- Helping to organise other governance related events, as required
- Supporting the consistent use of online workplace tools (eg Zoom, Google Workplace, etc.)
- Handling relevant email correspondence, liaising with other members of staff and external parties as required.
Key responsibilities - Admin
- Diary management for the CEO
- Handling correspondence, liaising with other members of staff and external parties as required
- Arranging team meetings, taking notes and overseeing an actions log
- Dealing with staff recruitment (placing ads, managing applications, arranging interviews, producing contracts, supporting new starters)
- Occasional general admin support, including organising deliveries, picking up mail, answering phones and monitoring shared inboxes as required.
- Any other duties commensurate with the role
Person specification
- Significant experience (minimum 2 years) in an equivalent governance support or office role (governance officer, secretary or admin support, office manager)
- Excellent attention to detail
- Excellent organisation and people management skills
- Strong command of the English language
- Ability to prioritise and multitask efficiently
- Strong communication skills
- Excellent IT skills, including good working knowledge of Google Docs, MS Office, Slack, Zoom etc.
- A flexible team player
- Discretion and tact
- Able to demonstrate commitment to the European Movement’s values
- Experience of providing support to a board or other governance body (desirable)
- Experience of using a CRM (especially NationBuilder) (desirable)
About the European Movement UK
The European Movement UK is the only organisation in the UK dedicated to rebuilding Britain’s relationship with the European Union. We’re cross-party, home to pro-Europeans of all backgrounds who believe that Brexit was a catastrophic mistake. We’re also a grassroots, membership organisation with over 26,000 members and 100 local campaign groups across the country.
This is an exciting time to join the organisation, as we're in a period of growth and expansion.
Role information
Title: Governance support officer
Reports to: CEO and Deputy CEO
Salary: £30k pro rata (£24k for 28 hours)
Contract type: 28-35 hours per week (negotiable), permanent
Location: Based in our London Office, but with an element of home working
Flexibility: Flexible as to how the 28 hours are arranged across the week.
Out of hours working: There is a requirement for out of hours work, with regular online meetings on weekday evenings (roughly twice/month) and occasionally on Saturdays (roughly three per year). We operate a TOIL policy for out of hours working
How to apply
To apply for this role please complete the application form which can be found on the European Movement website.
As part of the application process, you will need to upload an anonymised CV and a personal statement outlining why you are interested in this role.
The closing date is 09:00 on Wednesday 04 June 2025
DIRECT APPLICATIONS ONLY - NO AGENCIES
Please note, we are unable to accept any applications from people who do not currently have the right to work in the UK, or who are not currently resident in the UK
The client requests no contact from agencies or media sales.
Tearfund's Global Fundraising and Communications Group are looking for an experienced and effective Senior Volunteer Relationship Executive to join their Church and Supporter Engagement team.
The Global Fundraising and Communications Group has a vision to grow a global community of people who want to enter into a whole-life response to poverty with help from Tearfund. They will be invited to give, pray, campaign, volunteer and make lifestyle changes, according to how they feel challenged to respond. We have a ministry to inspire and help people to live generously – in every sense of the word.
To help us outwork this we need excellently trained and envision supporters to join us at events, speak at churches, become Church Reps and support us by running community fundraising activities.
The successful candidate will have:
- Proven experience in Community Fundraising
- Experience in working with and managing volunteers including recruitment and training
- Proven ability in project management
- Experience in line managing staff
- Clear and effective verbal and written communication
- Excellent team building and people skills
- An understanding of marketing and/or fundraising communications
Does your skill-set match these requirements? If so, this could be the role for you!
We particularly welcome applications from people with disabilities and those from Black, Asian or Minority Ethnic (BAME) backgrounds (in our UK workforce) as these groups are currently under-represented at Tearfund.
Hybrid Working: This role is eligible for hybrid working and you will be required to work from the Teddington Tearfund office and from your home by agreement with the line manager.
All applicants must be committed to Tearfund's Christian beliefs.
The recruitment process will include specific checks related to safeguarding. In addition, personal identification information will be submitted against a Watchlist database to check against criminal convictions as a counter-terror measure.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our client, a well-established health-related charity, is seeking an Interim Head of Finance to lead its finance function during a key period of transition. This role is initially being offered on a 9-month contract, with the possibility of becoming permanent.
As the Head of Finance, you will be responsible for overseeing all financial operations, including management accounts, audit coordination, and ensuring compliance with charity accounting standards (SORP). You will work closely with the CEO and senior leadership team on strategic financial planning and budgeting.
You will also lead and develop a five-person finance team, supporting an ongoing restructure to improve resilience and cross-functional knowledge sharing. Your responsibilities will extend to payroll, finance systems, legacy administration, Gift Aid, and tax matters. You’ll liaise regularly with the audit committee and Board of Trustees to finalise statutory accounts post-audit.
The successful candidate will be an experienced charity finance professional with a strong track record in audit preparation, statutory reporting, and team leadership. Experience in the Charity Sector would be advantageous but is not essential.
Key Details:
- Location: Hybrid – minimum 2 days/week onsite
- Contract: Interim, starting by July 2025 (potential for permanence)
- Hours: Full-time preferred; 4 days/week considered
- Salary: Circa £55,000 – £60,000
If you’re a strategic and hands-on finance leader looking to make a meaningful impact during a time of change, we encourage you to apply. Applications will be reviewed on a rolling basis.
Prospectus is committed to building inclusive and diverse organisations and welcomes applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.
BACKGROUND
For over thirty years, Asylum Aid has been providing legal representation to some of the most vulnerable people seeking asylum in the UK. Our welfare advice team provide generalist advice on welfare benefits, housing, asylum support and related issues to Westminster residents with refugee and migrant backgrounds who do not have English as a first language and who would otherwise be unable to access vital advice which enables them to avoid destitution, homelessness and food poverty. We deliver this advice as part of the Westminster Advice Services Partnership through a drop in and outreach at local community venues, and supported by local volunteers many of whom speak community languages.
The post of Appeals Support Advisor is a new post established with the benefit of a grant from Westminster City Council. The post holder will support clients with appeals and reconsideration requests in relation to welfare benefits and housing. This will allow us to provide a more comprehensive service for our clients, many of whom struggle to lodge appeals and reconsideration requests, and to gather evidence in support of their appeals without advice, due to language barriers. The post holder will deliver advice in community languages, including with the assistance of interpreters, to local residents as part of our partnership work. Most of our clients are refugees, people seeking asylum and others with a refugee or migrant background. The Appeals Support Advisor will work with clients referred from Asylum Aid’s Information and Advice Service (including our weekly drop in) and from other partners in the local community. They will also provide training and supervision to the Generalist Advisor and our volunteers. External supervision will be arranged for the post holder.
The ideal candidate will be resident in or near to the City of Westminster and fluent in one or more community languages. In particular, fluency in one or more of the following is highly desirable: Arabic, Bengali, Farsi, Kurdish Sorani/ other Kurdish dialects, Somali, Amharic, Tigrinya.
As this is a new post delivering a specialist appeals and casework service from within our generalist advice team, it offers an exciting opportunity to set up and establish systems for the delivery of this service during the six month fixed term contract, including ensuring that case management processes are established which meet the requirements of our Lexcel quality mark and that clear referral procedures are established with the drop in service and our partners.
Key Duties and Responsibilities
The post-holder will:
· Be part of a generalist advice service, with special emphasis on language support, as part of the Westminster Advice Services Partnership (WASP), a collaboration of advice agencies Asylum Aid, Westminster Citizens Advice, Age UK Westminster, and Deaf PLUS Westminster Advice Service.
· Provide specialist appeals casework and support to clients who do not speak English as a first language and need to challenge decisions, request mandatory reconsiderations, internal housing reviews, lodge appeals in relation to welfare benefits and housing.
· Provide ongoing casework support up to the Tribunal stage, including helping clients to gather evidence in support of their mandatory reconsiderations and appeals and preparing for hearings (but not including representation at hearings)
· Where capacity allows, help to deliver generalist face to face and telephone advice and information, in a community language and English, to migrants and asylum seekers on issues related to welfare benefits, housing and asylum support in accordance with Asylum Aid’s contract within the WASP partnership, and taking responsibility for the quality of advice given.
· Provide training and supervision to the Generalist Advisor and to volunteers, supporting the development of their advice skills and ensuring the quality of advice delivered throughout the advice service.
· Maintain a high standard of electronic case records (using AdvicePro) for the purpose of continuity of casework, information retrieval, monitoring and evaluation of the service, and to help identify issues to be raised through policy advocacy.
· Ensure that all casework is conducted in accordance with the Lexcel quality standard, including by establishing case management procedures for the delivery of specialist advice which meet the Lexcel standard, and participate as required in annual Lexcel quality mark audits
· Attend external and in-house training organised by Asylum Aid and regular supervision sessions to develop and maintain the skills and knowledge required to help deliver a quality advice service, and to keep up to date with changes in welfare benefits, housing and asylum support law
· Cascade information, changes, and developments in social welfare law, including learning from external training, to other staff and volunteers who assist with the delivery of the welfare advice service
· Work effectively with partners to provide a seamless service for clients, making and receiving referrals and maintain up to date information about other service providers for the purposes of referrals and signposting.
· Be responsible for achieving relevant targets for quality and quantity set by the WASP coordinator
· Provide case studies and other information from the work of the advice service to support policy advocacy and strategic legal work in support of Asylum Aid’s vision of fair and dignified treatment of people seeking asylum, refugees and other vulnerable migrants
· Carry out any other tasks within the scope of the post to ensure the effective delivery and development of the service.
The post holder will need to be able to travel to and within Westminster to deliver advice at outreach locations as well as at a drop-in in or around the Church Street Estate. Travel expenses will be paid to attend locations away from Asylum Aid’s office(s) and the main location of our drop-in service (currently the Church Street library).
Other duties:
• Respect for client confidentiality at all times in line with Asylum Aid’s confidentiality agreements and consent forms.
• To attend staff meetings as required.
• To undertake other duties which are generally compatible with the functions of the post.
• To comply with the organisation’s policies and procedures, particularly those relating to safeguarding, health and safety, diversity, equity & inclusion, confidentiality and security, as set out in the Office Manual as well the policies of other relevant partner organisations.
Person Specification
Essential skills, knowledge and experience:
· At least 12 months’ experience of supporting benefits appeals through to Tribunal stage and Housing Reviews
· At least 5 years’ experience of working face to face with clients to deliver generalist advice in different areas of law including welfare benefits and housing
· Knowledge on a range of issues on which advice may be sought including health and social care, housing and welfare benefits, including a thorough and up to date understanding of social security and welfare benefits legislation and policy
· Experience of managing a case load
· Knowledge or ability to understand and use relevant legislation
· Have completed Advice UK’s Learning to Advise training or hold the Citizens Advice Generalist Adviser certificate or an equivalent qualification
· Be fluent in written and spoken English as well as a second language spoken by a substantial proportion of the Westminster population, ideally Arabic, Bengali, Farsi, Kurdish Sorani/ other Kurdish dialects, Somali, Amharic, Tigrinya (to a standard that enables accurate advice to be given in the language)
· Experience of working with interpreters in the delivery of advice
· Able to meet deadlines, work under pressure, meet performance targets and take responsibility for their work, while working flexibly within a team environment
· Able to relate to a wide cross section of clients in a non-judgmental way.
· Able to use a range of IT systems and packages confidently and competently to be able to support and encourage others in using online systems and resources to enable them to self-help.
· Able and willing to learn and assimilate new knowledge in a working environment.
· Able to give and receive feedback objectively and sensitively.
· Able and willing to work both on own initiative and as part of a team.
· Understanding of and commitment to the aims and principles of Asylum Aid service and commitment to equity, diversity and inclusion.
· Good understanding of the needs of migrants and asylum seekers and the issues and barriers that affect them in UK.
Desirable:
· Experience of specialist advice work, including appeals and mandatory reconsiderations
· Friendly, polite, and patient
· Experience of working under a relevant quality mark such as the Advice Quality Standard or Lexcel
· Understanding of the housing and other support available to people seeking asylum who do not have the right to work in the UK
· Experience of working with volunteers
· Experience of supervising other advisers, including volunteers
· Demonstrable understanding of issues facing vulnerable clients whose English is not the first language and many with mental health problems.
· Lived or learned experience of the difficulties that migrants and refugee communities face when they have to deal with the UK welfare system
· Personal experience and/or Knowledge of the advice process and experience in the areas of either benefits, housing or debt.
· Experience of using interpersonal skills, including sensitive listening, and questioning skills to understand the needs of others,
· Ability to communicate with other organisations, housing, and welfare departments.
How to apply
The first stage is to complete on our online application form on our website by 9am on 9 June 2025.
The website form will ask you to:
1. Upload a short covering letter. Please tell us why the position appeals to you, and how your
relevant skills and experience, including any voluntary experience and lived experience, matches the listed responsibilities and person specification. Please also state in your covering letter when you would be available to start the role.
2. Upload your current CV
3. Complete an online Equal Opportunities monitoring form – completion of this form will help us ensure that our recruitment procedures operate in such a way as to provide genuine equality of opportunity. The questions are entirely optional and this information will not be available to members of the selection panel.
Selection Process
We anticipate that we will invite candidates to an initial 15-minute online screening meeting week commencing 16 June 2025, followed by shortlisted candidates attending in-person interview week commencing 23 June 2025. We will also ask you to complete a short written task on the day.
We regret that we can only respond to applicants who make it to the interview stage.
Eligibility
Please note that the successful candidate must have the right to work in the UK (as a small charity we do not have the capacity to sponsor work visas).
Successful candidates will also be subject to a basic DBS check. If appointed, you will also be required to give your consent to the charity to receive regular updates on your criminal records status throughout your employment and to disclose any relevant convictions incurred during your time with us.
Adjustments
We are committed to providing reasonable adjustments throughout our recruitment process and we’ll always endeavour to be as accommodating as possible. If you require a different format of the application form, such as large print or Word format, or if you would like to discuss any specific requirements, please get in touch with us.
The main aspect of the role is to support the Head of Finance to ensure the smooth running of the Society's finances, taking responsibility for the purchasing and payments functions, preparing monthly payroll information and undertaking key reconciliations.
So to complete our finance team we are seeking a motivated, organised indivudual, with an attention to detail. Strong interpersonal and communication skills are essential, as the role involves collaboration within the team and with colleagues across the organisation. The museum is a busy and fast-paced visitor facing environment, and the ability to be flexible and adapt to change is a must.
The client requests no contact from agencies or media sales.
Art Matters Studio Arts Facilitator
Location: Redhill, Surrey
Salary: £26,820 (pro rata) inclusive per annum
Hours: Part-time, 18.75 hours per week
Waythrough’s community arts studio Art Matters requires a creative individual with an arts background to join our team.
You will have an arts background, qualifications and skills in a range of arts activities and will be involved in supporting attending artists to explore their creative interests during sessions and workshops.
The Role
As part of a small team, you will be required to work closely with colleagues, volunteers and partner organisations. You will need to be flexible and positive and take ownership of tasks and deadlines.
Alongside the team you will enjoy your responsibilities in keeping the studio safe. You will support the implementation of Waythrough’s health and safety polices and carry out risk assessments as needed.
Mainly studio based, you may be required at times to work in an outreach capacity at other Surrey-based community hubs delivering workshops, exhibitions and arts and mental health promotion with occasional out of hours and weekend working.
You will support people to maintain a healthy state of wellbeing through creativity in achieving their creative goals.
Skills and Qualifications
You will be considered and respectful in your approach to your work and understand the benefits of creativity on mental wellbeing. Calm, resourceful, and enthusiastic you are highly motivated, hardworking, and keen to support people (service users, artists) in a creative and holistic manner.
You have experience in facilitating art groups, excellent communication skills and will help maintain a friendly and welcoming space, supporting people with all levels of creative experience.
You have good all round IT skills and are confident using Microsoft packages. You may also have experience using iMac editing software and social media platforms. You will learn and use Waythrough’s programmes, systems and processes daily.
You are able to work in an outreach capacity at other Surrey based community hubs delivering workshops, exhibitions and arts and mental health events.
You are able to provide occasional evening and weekend work.
You will work with partner organisations.
You will have both 3D and 2D art making experience and art experience.
You will be able to participate in 5 day week shift rotas.
To Apply
If you feel you are a suitable candidate and would like to work for Waythrough, please click apply to be redirected to their website to complete your application.
We are committed to increasing our diversity and we would welcome applications from those with lived experience and/or anyone from a Black, Asian or Minority Ethnic group.
This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.
When applying, please upload a CV and supporting statement which should clearly outline your skills and experience.
Our vision is to break down the barriers that stop people getting the support they need to live a life they value.





Recovery Lead
Location: Liverpool and Cheshire area (Hybrid: Primarily Field-Based with occasional Home Working) Area (Hybrid: Primarily Field-Based with occasional Home Working)
Salary: £35,692 - £37,571 per annum
Waythrough launched in October 2024 following the merger of Humankind and Richmond Fellowship (RF). Aquarius supports people in the Midlands affected by substance use or gambling. It was a subsidiary of Richmond Fellowship and is now a subsidiary of Waythrough.
We are specialists in mental health, alcohol, drugs and related areas. We provide high quality, evidence-based services, which are designed around the needs of the people we support. Our vision is to break down the barriers that stop people getting the support they need to live a life they value.
About The Service
We are a well-established charity providing supported living services to adults experiencing mental health challenges, often alongside issues related to drug and alcohol dependency. Our person-centred approach empowers individuals to lead fulfilling, independent lives within the community.
About The Role
We are seeking a dynamic and compassionate Area Lead to oversee a portfolio of supported living services across the Liverpool–Cheshire region. This is a key leadership position, providing operational oversight, support, and direction to a team of up to 4 Service Managers, ensuring the delivery of high-quality, safe, and compliant support services. The role is primarily field based, with an expectation to spend time within the services and with frontline teams. Occasional home working is possible where appropriate.
About You
You’ll need a track record that includes some experience and good understanding of Supported Living and Drug and Alcohol Models. Substantial experience of developing Business Plans and Managing budgets. Some experience of Business Development and Innovation and substantial experience of contract management, with either service providers or commissioners. You will need experience of conducting, verifying and reporting casefile / service audits and experience of interpreting management information appropriately to improve the performance of a service. Experience of using judgment appropriately and delegating tasks.
To Apply
If you feel you are a suitable candidate and would like to work for Waythrough, please click apply to be redirected to their website to complete your application.
We are committed to increasing our diversity and we would welcome applications from those with lived experience and/or anyone from a Black, Asian or Minority Ethnic group.
This is a rolling recruitment process; shortlisted candidates will be interviewed as and when they apply.
When applying, please upload a CV and supporting statement which should clearly outline your skills and experience.
Our vision is to break down the barriers that stop people getting the support they need to live a life they value.





Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Age UK is recruiting! We have an exciting opportunity to join our fantastic team in Kentish Town, North West London as an Assistant Shop Manager.
With over 250 locations across the UK, our stores raise funds for some of the incredible services and support provided by the charity.
Our amazing Assistant Managers support our Store Managers in all aspects of the business, helping to guide and support our committed team of Shop Assistants and volunteers while ensuring customers are provided with an exemplary shop experience.
This opportunity offers an excellent benefits package as well as the chance to work within a valued team, all working to raise funds for a charity that provides vital services and support to older people across the UK.
To ensure the smooth running of our stores, we will be conducting interviews throughout the advertising process. Early applications are advised.
You will have:
- The ability to work collaboratively and consultatively with the Shop Manager
- Ability to lift and carry bags of stock up to 10kg's.
- Be able to lead a team of volunteers and staff
- Ability to delegate and coach staff
- Excellent customer services skills
- The ability to manage time under conflicting priorities
- IT literacy and numeracy skills
Ideally you will also have:
- The ability to understand and establish successful retail processes
- Ability to understand basic financial reports
- Experience in a customer facing role
What we offer in return:
- A 35 hour working week
- 25 days holiday (pro-rata) + bank holiday allowance
- A generous pension - we will contribute 8%
- Great discounts and rewards through Blue Light Card and BenefitHub
- Life assurance, Bupa health cashback plan
- Tickets for Good - Free and discounted tickets for events
Additional Information
To comply with UK legislation, we cannot accept applications from candidates under the age of 18 as the successful candidate will be required to work on their own in the shop without the aid of other staff.
All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.
Is this the job for you? We know that men, of all backgrounds, and men and women from Black, Asian and minority ethnic backgrounds are currently under-represented in our workforce, and we want to change this! So, we are particularly keen to hear from applicants from these groups.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
The client requests no contact from agencies or media sales.
Post: Refugee Support and Integration Officer
Department: Support and Integration Team
Reports to: Support and Integration Team Leader
Working Hours: Monday to Friday 9:00 – 5:00
Salary: £26, 521
About ACH:
ACH is a leading provider of resettlement services for refugee and newly arrived communities in the UK, working to resettle refugees through labour market and social integration. We currently work in Bristol, Birmingham, Wolverhampton and Coventry.
Our vision
For all refugees coming to the UK to be successfully integrated into society with access to adequate accommodation, employment and education.
Purpose of job
The Support and Integration Team is an integral part of ACH; the ideal candidate will be responsible for providing excellent standards of support, as well as quality information advice and guidance, to enable the resettlement and successful integration of refugees. ACH is looking for a motivated and enthusiastic person to join our dedicated support and integration team. This role requires resilience, creativity and a willingness to work flexibly in order to meet the needs of both the organisation and our tenants.
Key Responsibilities
Support:
· Carrying out Pre Tenancy Assessments for new referrals.
· Carrying out person centred Support Plans tailored to the needs of each individual and reviewing these regularly in line with policy.
· Providing person-centred and culturally sensitive support to ACH tenants.
· Giving advice and support on a range of issues including housing, finance, education, employment, health and immigration, as required.
· Supporting people with budgeting / registering with care providers / creating social networks / advocacy/ volunteering / training / employment opportunities etc.
· Signposting to other relevant external agencies and referral partners as appropriate.
· Organising and attending group trips to local places of interest for our tenants
· Developing links with external organisations or agencies to promote the needs of refugees and create opportunities for partnership working.
· Effectively managing a designated caseload of residents, as well as keeping accurate records and maintaining case files to a high standard.
· Learning and making use of ACH CRM system to inform effective case management.
· Fully participating in team meeting, staff meetings, training sessions, supervision and any other relevant forum or communication processes.
· Accompanying our residents to appointments with statutory and/or voluntary services.
· Organising house meetings and visiting our tenants both at their properties and in the community.
· Completing online or paper forms for employment, welfare benefits etc.
· Carrying out Move On Plans and supporting residents to access independent accommodation.
· Any other tasks commensurate with the role.
The client requests no contact from agencies or media sales.