Courses and communications coordinator jobs

Hours: 18.5 hours per week, Wednesday – Friday onsite

Contract: Fixed Term, 14 months

Salary:  £18,433 per annum (£31,617 FTE)

Location:North and East London

Reporting to:Enterprises & Training Manager

Our client Peter Bedford Housing Association (PBHA) is a housing association with charitable aims that create positive change in people’s lives. As well as homes and support, PBHA empower people to learn, access work and discover their creative talents. Based in Hackney, Islington and Newham PBHA work with people who are homeless, have mental health needs, learning disabilities and multiple needs. Their work enables people to move on and lead independent lives.

They are committed to an asset-based and psychologically informed approach to their work. Mutual support, participation and personal development for both staff and service users is key to this.

The role:

As Community & Volunteer Engagement Coordinator you will be assisting Peter Bedford Housing Association with its current strategic aims of making a difference for Tenants and Participants and achieving more through ambitious partnerships.

Situated within the housing association’s Enterprises & Training Team, you will lead the delivery of a specific project seeking to tackle food poverty and long-term development needs such as wellbeing and social connection.

You will work alongside the Pantry Coordinator to lead on developing a wrap-around service to enable access to skills training, IAG, and volunteering opportunities for PBHA’s tenants and local communities.

In this role you will develop partnerships to help Peter Bedford Housing Association listen to community needs collaborating with groups supporting global majority individuals to co-produce activities with wellbeing and community connection at its core. A key target of this important project is to work collaboratively to ensure Peter Bedford Housing Association activities and services are increasingly accessible and relevant to any local person who wishes to join.

Key duties and responsibilities:

• Identify, build, and maintain relationships with organisations supporting disadvantaged adults to develop skills and build resilience.
• Work collaboratively with local partners to co-produce services which reflect community needs.
• Organise and deliver events, and workshops that develop community cohesion.
• Oversee the delivery of exciting new activities, groups and workshops for Peter Bedford Housing Association tenants and the local community.
• Recruit & Support 15 volunteers to support with delivery of services.
• Apply learning gained through collaboration to adapt and improve the organisation’s approach to engaging individuals from marginalised groups.
• Increase Peter Bedford Housing Association’s community presence to promote its activities & services across the community.
• Monitor and evaluate impact over the course of the 1-year project.
• Develop new relationships with organisations that can support the delivery of a wrap-around service including money advice, talking therapies, pro bono legal advice and learning & development.
• Manage a team of volunteers to support with the delivery of services such as digital inclusion, events and marketing & communications.

Person specification:

 Essential:

• At least 1 years’ experience working with services promoting learning & development, wellbeing and improving people’s outcomes.
• An understanding of community engagement, poverty reduction initiatives and improving outcomes.
• Experience of recruiting and managing volunteers.
• Experience of providing training and delivering engaging presentations in public.
• Good computer literacy including the ability to use Windows applications and word processing and database packages. This also includes the ability to use the Internet and to draft and send e-mails, marketing and communications for events.
• Experience of focusing on individuals’ strengths and of learning from mistakes.
• Experience of working in an outcomes focused way.
• A demonstrable commitment to promoting social inclusion through collaboration and innovation.
• Can positively contribute and take initiative, good negotiation skills
• Able to constructively challenge and lead positive change- including with assumed constraints and the abilities of people with ongoing mental health needs.
• Promotes positive risk taking and supporting people to find their own solutions to engrained challenges.
• Good verbal, written & positive interpersonal communication skills, ensuring that stakeholders are treated with respect and dignity and are not judged.
• Organise work effectively by prioritising, planning and excellent time management.

Desirable:

• Holds a level 3 award in education and training, level 2/level 3 information, advice and guidance qualification or equivalent.
• Ability to make engaging presentations in public.
• Experience of forging working relationships with the voluntary and statutory sector.

Peter Bedford Housing Association offers in return:

• Pro rata 26 days annual leave plus Bank Holidays, rising to 30 days with service
• Company pension scheme with employer contributions up to 5%
• Eye care vouchers
• Cycle to work scheme
• Enhanced company sick pay

To apply, please register your interest and we will send you an application form to complete. Using an application form supports equal opportunities and anti-discriminatory practices.

Peter Bedford Housing Association is an Equal Opportunities employer who supports an inclusive culture and diversity for their staff and those they represent. They are committed to encouraging further growth from diverse groups, and welcome applications from people of all abilities and under-represented groups. Currently, PBHA have an underrepresentation from men and disabled communities. As such, they particularly welcome applicants from these groups.

For more information about Peter Bedford Housing Association, please visit their website.

Interviews will be held during the week commencing 11th May 2026.

 Closing date: 11th May 2026

The Resource, Income and Events Coordinator is a varied, hands-on role responsible for working with the external events team and programme staff. Co-ordinating all aspects of trade sales, manage and book external and internal room use. Support fundraising tracking, submissions and outcomes. Assist with new fundraising initiatives and developments. Monitoring and timely follow up on info@ central mailbox. Co-ordinate logistical and procurement needs. Administration duties. Manage event bookings, registrations, confirmations and attendee communications. Support the end-to-end onboarding process for course participants. Maintain accurate records, respond to onboarding queries promptly and professionally.

About us

Margaret Pyke Trust has been a leader in contraception and sexual health for over 50 years. We are a unique global non-governmental organisation embedded in the human health, biodiversity and climate sectors. We train healthcare professionals around the world in sexual and reproductive health. In the UK, we train clinicians in contraceptive and sexual health. Internationally, we work in partnership with other health and environmental conservation organisations, to develop projects which simultaneously improve sexual and reproductive health services, provide livelihoods and support the conservation of biodiversity. We use our unique status and expertise to change biodiversity and climate policy to support reproductive choice.

About the role

The Programme Coordinator plays a central role in ensuring the smooth running of the Trust's programme partnerships, training delivery, and organisational systems. Reporting to the Head of Programmes and working closely with other senior staff, the post holder will provide coordination, research, communications and administrative support across programmes, training and operations.

We are looking for a motivated team player with a 'can do' positive attitude to join our small team. This role provides an opportunity to gain significant experience across a breadth of responsibilities and thematic areas in international development, including sexual and reproductive health, climate change and the environment.

You can find more information in the attached Application Pack.

How to Apply

To apply for the position of Programme Coordinator, please submit your CV and a covering letter of no more than two pages of A4, detailing your relevant experience, how it matches the criteria, and why you are interested in this role. Please submit via CharityJobs.

Application deadline: 11:30pm, Sunday 17th May 2026
Interviews scheduled: 28th May, or week commencing 1 June 2026

Employability Coordinator 

Our team is growing and we're looking for a skilled, people-focused coordinator to join us in making a real difference for young carers across Dorset.

We are recruiting an Employability Coordinator to plan, coordinate, and deliver our Employability Programme, supporting young carers aged 14 to 25 through key transitions from school into further education, higher education, and work. 

This is more than a programme delivery role. You'll be the primary point of contact for day-to-day activity, building trust with young carers, partnering with schools, colleges, and employers, and making sure every young person gets a consistent, high-quality experience. 

You'll play a key role in growing the programme's reach and impact, designing workshops and events including our Employability Celebration Event and Careers Convention, facilitating our TEMPO group for 14- to 25-year-olds, and opening up 'days in the workplace' that show young carers what's possible. 

We're looking for confident, organised communicators with a track record of delivering employability, careers, or transition programmes to young people. People who can engage a 14- to 25-year-old audience, build strong partnerships with schools and businesses, and manage competing priorities with ease. 

If you're ready to bring your expertise and energy to a cause that truly matters and help young carers unlock their futures, we'd love to hear from you. 

Please visit the website for more information 

��️ Applications close 14th May 2026 

Welsh Language Coordinator

We have an exciting opportunity for a Welsh language Coordinator to support early years, childcare and play work practitioners with Welsh language skills.  

Position: Welsh Language Coordinator

Location: Home Based, Travel will be required to undertake this role.

Hours: Part-time, 22.5 hours per week

Salary: £27,500 - £29,000 pro rata (dependent upon experience)

Contract: Fixed term until 31st March 2027, extension possible subject to funding

Benefits: Include pro rata of 26 days paid holiday (rising to 30 days with service increments) plus 8 bank holiday, Personal Pension Scheme, Healthcare Cash Plan, Online Discount Scheme, Employee Assistance Programme, Staff Awards Scheme, Company Sick Pay Scheme, Flexible working patterns

The Role

As Welsh Language Coordinator you will support early years, childcare and play work practitioners with Welsh language skills. Targets are agreed annually between the Welsh Government and charity partners. You will co-ordinate the charity’s Welsh language project, encourage Members to embark onto the online self-learning course, and provide ongoing support to practitioners on increasing their use of the Welsh language.

Main duties include supporting the wider organisation and our UK and international customers through:

• To establish and manage robust procedures and systems to support the co- ordination, delivery and monitoring of the Welsh Language project
• Identify settings and recruitment of practitioners for the delivery of training courses
• Promote the development of Welsh language skills by providing information on the online self-learning course, encouraging practitioners to sign up for the training
• Provide support to practitioners to ensure learning from the training is implemented in the workplace
• Development of resources to ensure training influences practice
• Delivery of live interaction sessions with practitioners and other partners
• Collection of data, monitoring and tracking the progress of participants
• Provide regular written reports identifying progress against targets
• Systematically gather and record sector intelligence and research
• Carry out visits within member settings in North Wales to identify settings which may want to transition to Bilingual or Welsh medium status.

About You

To be successful in the role you will need the following skills and experience:

• Effective communication skills - fluent in both English and Welsh
• Knowledge of the benefits and value of the Welsh language in the early years sector
• Experience of using a range of IT applications including Microsoft Office/ Excel
• Excellent administrative skills with attention to detail
• Able to build relationships easily and communicate at all levels, including the ability to use language and other communication skills that very young children can understand and relate to
• Enthusiasm for quality early years, childcare and play work opportunities
• Ability to meet deadlines and prioritise a busy workload
• An enthusiastic, self motivated, organised, team worker and networker
• Ability to work independently and use their own initiative
• Ability to organise and prioritise work with a minimum of supervision

In order to fulfil this role you must have the use of your own transport and the ability to travel as needed.

To apply you will be asked to submit your CV along with a covering letter detailing how your skills, knowledge and experience meet the requirements of the role.

About the Organisation

The organisation is a national charity and membership association specifically for nurseries. They work in partnership with nurseries, local authorities, national government and a range of partners to develop an environment in which early learning and care can flourish.

The organisation is committed to a policy of equal opportunities and is actively opposed to discrimination in society.

You may have experience in areas such as Welsh Language Support Officer, Welsh Speaking Project Manager, Welsh Speaking LSA, Welsh Speaking Teaching Assistant, Welsh Translator, Teacher of Welsh, etc.

Schools and Programmes Coordinator / Senior Coordinator – (London)

Salary: Coordinator/Senior Coordinator £28,860 – £34,500 depending on experience. (Salaries over £29,900 reserved for more senior/experienced candidates only).

Contract: Full time permanent contract

Location: Main Office - London Scottish House, 95 Horseferry Rd, London SW1P 2DX.

We are seeking Coordinators/Senior Coordinators to work in London

Reporting to: Programme Hub Manager

About the Role:

We are seeking to expand our committed team of Programme Coordinators and Senior Coordinators who work directly with young people, supporting them to discover and achieve their best next step on their route to a successful career.

Our Coordinators work with young people studying in schools and colleges who face barriers to higher education and employment. Working closely with Careers Leads, Pastoral Support Workers and Referral Partners this role requires excellent relationship management skills to build trusted relationships with key stakeholders and young people as well as local construction and built environment employers who are fundamental to the successful delivery of inspiring world of work programmes.

About You

What we’re looking for in our new Coordinator(s) includes:

· Enthusiastic about connecting young people to opportunities, particularly those facing barriers to work.

· Have a ‘can-do’ attitude, as a small charity you will be expected to get involved in a variety of our programmes and activities – including development of our programmes and processes

· Be able to work within established programme structures, but still be responsive to the individual needs of employers and young people

· IT literate and digitally savvy

· Ability to communicate professionally with a range of people including young people, schools, funders, universities, industry representatives, training providers and community organisations.

· A willingness to learn about career opportunities offered by the modern construction and wider built environment sector.

· We would expect Senior Coordinator to be experienced practitioners who can take responsibility for a significant area of work, proactively driving good practice across organisation and demonstrating a constructive and solutions-focussed leadership

· Ideally educated to Level 3 (BTEC, A- Level, etc) or equivalent experience.

Make a big impact with a dynamic small charity transforming young people’s lives London.

Construction Youth Trust is an ambitious and innovative charity whose mission to inspire and enable young people to overcome barriers and achieve their full career potential. Social mobility is at the heart of our work, and we prioritise working with young people from low-income backgrounds and those who are facing significant barriers to employment.

We help young people recognise their potential, develop their confidence and skills and discover career opportunities never previously presented to them. Through our long-standing partnerships with employers in the construction and built environment sector (over 200+ across London), we connect young people to relatable role models, world of work experiences and ultimately rewarding jobs and apprenticeships. The built environment is at the forefront of the drive towards achieving net zero and future economic growth, offering young people substantial opportunity for career progression.

The Construction Youth Trust team works in a fast-paced environment, so we’re looking for someone who is well-organised, detail-oriented and will be proactive in finding effective solutions. You should have excellent communication skills, the ability to build relationships and a willingness to learn.

At the Trust, we are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. We are looking for candidates who share our dedication to this commitment. All roles involve safer recruitment practices therefore an Enhanced Disclosure with Barred List check from the Disclosure and Barring Service (DBS) will be carried out.

We strongly believe that a diverse and inclusive team is vital to our work. We are especially interested in hearing from individuals from a minority ethnic background and/or those with a lived experience of the young people we support.

What we offer:

You’ll be eligible for many of our benefits including:

· 25 days annual leave per year which increases by a day each year after 2 years’ service up to a maximum annual leave entitlement of 30 days per year

· An additional discretionary “Day for You”, (pro rata for part-time)

· Opportunity to take a 6-week sabbatical after 3 years of service

· The Trust’s contributory pension scheme after three months – The charity will match your employee contribution up to 7%

· All travel expenses covered over and above your regular commute to and from work. Any extra travel for work purposes will be reimbursed.

· Access to Workplace Options EAP (a provider of employee support services)

· Opportunity to Work from Home

· Opportunity to take part in the wider team’s wellbeing and social activities

· A supportive Training and Development policy which encourages colleagues to develop as professionals and achieve relevant qualifications (e.g. CIOF’s Certificate in Fundraising).

How to Apply

If you are passionate about improving the life chances of young people, especially those facing disadvantage and exclusion, we'd love to hear from you! Please complete the application form explaining why you're interested in this role and how you meet the person specification.

Previous applicants need not apply.

Closing date: 9am on 15th May 2026. However, we reserve the right to close recruitment for these roles ahead of the deadline once we reach a suitable number of applications. We may also interview candidates as we receive suitable applications and close the application deadline earlier if a successful candidate is found.

A second interview may also be required.

You can access the Application Form, Job Description and Person Specification for this role via this Charity Jobs recruitment page.

Are you passionate about building meaningful relationships, using creativity to solve problems, and delivering engaging experiences for our supporters and volunteers?

Here at Rainbows Children’s Hospice, we provide specialist palliative care and end-of-life support to over 750 Babies, Children, and Young People living with life-limiting and life-threatening conditions, as well as approximately 3,000 people, including families, siblings, and carers, across the East Midlands. Simply put, we’re here to brighten short lives and support families, wherever they are.

We are currently seeking a Volunteer Coordinator to join our dedicated Volunteering Team at Rainbows. Volunteers play a pivotal role in supporting every aspect of our vital work – from fundraising and events, to our retail shops and the hospice itself – with over 350 individuals generously volunteering their time, skills, and passion.

We are looking for a positive and enthusiastic individual who will help ensure volunteers feel welcomed, supported, and confident, enabling them to make a meaningful difference to children, young people and families across our services.

Location: Primarily an office-based role, at our hospice in Loughborough.
Hours: Monday to Friday, 9 am – 5 pm. Some flexibility is required, as occasional evening and weekend working and regional travel will be part of supporting volunteers.

About the role

As a Volunteer Coordinator, you will play a key role in shaping how people volunteer with Rainbows. You’ll lead on volunteer recruitment across the East Midlands, building relationships with communities and organisations, and supporting individuals to find opportunities that match their motivations, skills and strengths. Once volunteers are involved, you’ll help ensure they feel confident, informed and well supported, working closely with colleagues to create positive volunteering experiences.

Key Responsibilities include (but are not limited to):

· Recruitment, Selection, and Induction: Be the first point of contact for volunteering enquiries and applications, ensuring a seamless onboarding process.

· Volunteer Support and Supervision: Act as the central point of contact for volunteers at Rainbows, offering guidance and support throughout their volunteering journey.

· Team Collaboration: Provide staff with proactive support and best practices for volunteer management, engagement, and stewardship.

· Operational Duties: Maintain accurate volunteer records, ensuring GDPR compliance, and provide KPI data as needed.

· Further responsibilities in the role of a Volunteer Coordinator at Rainbows, can be found by downloading the Job Description.

Requirements

While previous experience working with volunteers is ideal, it is not essential. What matters most is your ability to:

• Build connections with a diverse range of people through exceptional interpersonal skills and empathy.
• Approach tasks with positivity and enthusiasm, inspiring others to get involved.
• Confidently use databases and Microsoft Office packages, with strong administrative skills and a good understanding of GDPR processes.

Further requirements can be found by downloading the Person Specification.

Our Benefits include:

· Free onsite parking at the Hospice, Lark Rise, Loughborough.

· Eligibility to join blue light card discount scheme and Company Shop.

· Simply Health Cashback plan.

· Life Assurance.

· 27 days holiday plus bank holidays.

· Contributory pension scheme or Salary Sacrifice Pension Scheme

· Affordable meals at the Hospice, Lark Rise, Loughborough.

· Free Tea, Coffee and Fruit whilst at the Hospice

· Free access to Health Assured employee assistance programme

· Wellbeing support and access to Mental Health First Aiders

· Unofficial benefits: Fun events like Total Wipe Out, All staff away days, Guest visitors

This role is subject to an Enhanced DBS (Disclosure and barring Service Check) and pre-employment checks.

We are recruiting a Van Peer Coordinator to support our Hepatitis C peer project in the Oxford & Thames Valley area. This role involves driving a van across the region and working with people affected by substance use and hepatitis C. 

Peers use their lived experience to raise awareness of hepatitis C, reduce stigma, and help people access testing and treatment. 

About you 
You will: 

• Be confident driving a van and travelling long distances 

• Have experience working with people affected by substance misuse 

• Have lived experience of hepatitis C, or experience supporting someone who has 

• Be reliable, compassionate, and well organised 

• Have good communication skills 

• Hold a clean driving licence (essential) 

What you’ll do 

• Recruit and support volunteer peers 

• Work with NHS hepatitis C teams, drug and alcohol services, and homelessness services 

• Coordinate education sessions and community-based hepatitis C testing 

• Support people into hepatitis C treatment and ongoing care 

This role requires regular travel across Oxford & Thames Valley. 

An exciting opportunity has arisen for an individual to join our newly established Student Communities Team based in Sunderland. The team supports a wide range of student leadership activity, including officer support, societies, student representation, volunteering, and campaigns.

The successful candidate will be responsible for working with a wide range of student leaders to mobilise the community organising model for a particular faculty within the University of Sunderland, harnessing their talents and enhancing student skills development.

This is a fantastic opportunity to gain a variety of skills through being involved in a varied role across different areas of Student Engagement at Sunderland Students’ Union.

We have undertaken a Democracy and Governance Review to revitalise the way our students interact with their Students’ Union across both the Sunderland and London campuses. The findings highlighted the need for a clear shift away from the more traditional models of SU democracy towards a community organising approach.

The post holder will need to demonstrate how they meet the essential criteria outlined in the job description and person specification within their application statement, providing clear examples of relevant experience.

Informal conversations about the role are encouraged with our Student Communities Manager, Kara-Jane Senior, ahead of application.

How to apply:

If you have an interest in this role, please view the job description on our website for further details. Please note we are unable to provide visa sponsorship for this position.

About Rainforest Foundation UK (RFUK)

RFUK is a values‑driven organisation working with Indigenous Peoples and local communities to protect the world’s rainforests and uphold their human rights. Since 1989, RFUK has partnered with forest peoples and grassroots organisations to secure land rights, challenge destructive industries, and influence laws and policies that safeguard forests and the people who depend on them.

Our mission is clear: to combine human rights and environmental protection to tackle deforestation. From the Congo Basin to the Amazon, our work has helped communities protect millions of hectares of rainforest. With a growing team of passionate advocates for social and environmental justice, we are committed to scaling up our impact to confront the accelerating climate and biodiversity crises.

RFUK is now embarking on an ambitious new 2033 vision to scale up our work and impact in these regions and globally. All our work is delivered in close partnership with Indigenous and grassroots organisations in rainforest countries who are at the heart of what we do. We have a growing team of 30 staff members who are mainly based at our London office in the UK, in France or in DRC.

About the role

Do you want to lead fundraising efforts that make a global impact?

This is a key role to help drive RFUK’s income generation and donor engagement strategies. As Senior Fundraising Coordinator, you will play a pivotal role in the creation and delivery of RFUK’s fundraising strategy to sustain and broaden the organisation’s scale and impact. Reporting to the Head of External Relations and part of the Fundraising and Communications team, you will lead a range of activities and are responsible for developing and cultivating partnerships with institutional donors, trusts and foundations, ethical corporates, and individual supporters.

Based in London with hybrid working options, we offer flexibility, a supportive culture, and the chance to make a lasting difference.

For further details regarding the role and specific qualifications required, please consult the attached job description.

About you

You are an organised, self-starter and experienced fundraising professional with a proven track record managing a diverse fundraising pipeline from identification and cultivation through to securing gifts and successful stewardship. You have confidence engaging with foundations, corporates, individuals and major donors, and are excited to build long-term relationships with diverse stakeholders. You are eager and ready to implement new digital tools and a Customer Relationship Management (CRM) system to streamline processes and maximise long-term donor engagement and support. You have excellent communication skills, can juggle multiple tasks, thrive in a collaborative environment, and bring resilience and cultural sensitivity to everything you do.

If you’re passionate about social and environmental justice and ready to help shape RFUK’s future, we’d love to hear from you.

Application process

To apply, complete the online application form via our website by 9AM, Thursday 14th May 2026.

Interviews with shortlisted candidates will be held in-person on Thursday 21st May 2026. Please let us know in your application if you are available to attend an interview on this date.

Fine Cell Work is a charity transforming the lives of people in prison and post-release through training in high quality, creative, commercial needlework. Handmade products are sold to public and to designers, artists, and heritage organisations, many of whom commission bespoke pieces. Customer demand for these products continues to grow. 

Our frontline services are delivered by a team of talented and dedicated volunteers across the country, making possible the transformational work that we do. Volunteers bring a wide range of experience, skills, and expertise. We offer a range of volunteering opportunities from teaching in prison to production and commissions support, to events, sales, and pop-up shops.

Core Job Purpose: 

Fine Cell Work is seeking a highly organised and people-focused Volunteer Coordinator to provide administrative support for a community of 100+ volunteers nationally. Based at our head office in Battersea, this role is central to ensuring a positive, efficient, and engaging volunteer experience - from recruitment and onboarding through to retention and ongoing support - and makes possible the realisation of our organisational mission.

Whilst acting as the first point of contact for general enquires about volunteering opportunities across the organisation, including with workshop, events, commissions, and production teams, the Volunteer Coordinator will act as the primary point of contact for volunteers working in prison, handling queries, maintaining up to date records, and triaging concerns to the appropriate members of the team.

This position requires strong administrative skills, excellent communication, and the ability to manage multiple priorities while maintaining a supportive and professional approach. 

Principal Accountabilities for the Core Job: 

Volunteer Recruitment & Onboarding 

• Coordinate end-to-end volunteer recruitment processes for all volunteer roles, including advertising, screening applications, and scheduling interviews 
• Manage all correspondence with prospective prison volunteers, ensuring a welcoming and professional experience 
• With the Senior Programmes and Impact Officer, support the creation of a regularly updated volunteer information pack and ensure all new prison volunteers receive it at least 7 days prior to their FCW volunteer training 
• Coordinate and timetable onboarding processes for prison volunteers, including induction administration, prison vetting, training sessions, and the distribution of materials 
• Maintain accurate records of all applicants and volunteers (across all roles) 

Volunteer Administration 

• Maintain and update all volunteer contact details
• Process all volunteer expenses
• Using Volunteero, track volunteer participation, hours, and engagement levels 
• Ensure all required documentation (e.g. references and vetting information for prison volunteers) is collected and securely stored 
• Using Volunteero, support scheduling and coordination of volunteer shifts in prison and across other activities including reflective practice; training; event attendance etc.

Volunteer Support & Retention 

• Act as the primary point of contact for Fine Cell Work volunteers working in prison, responding to queries in a timely and supportive manner 
• Build strong relationships with volunteers across all teams
• Coordinate regular check-ins, feedback collection, and recognition initiatives for volunteers across all teams e.g. for Volunteer Week 
• Lead on the coordination of the annual Fine Cell Work Volunteer Lunch 

Triage & Internal Coordination 

• Receive and assess volunteer questions, concerns, and feedback, via phone, email and Volunteero reports, determining the appropriate course of action
• Handle, escalate, or direct issues to relevant team members (e.g. Senior Programmes and Impact Officer / prison contacts / Production team / events or the Director of Programmes) as needed
• Any other ad hoc administrative or organisational tasks as required

The following knowledge and skills have been identified for the role: 

Essential knowledge, skills and experience:

• Experience in volunteer coordination, administration, or a similar people-focused role 
• Strong organisational skills with attention to detail and ability to manage multiple tasks 
• Excellent written and verbal communication skills 
• Ability to handle sensitive information with confidentiality and professionalism 
• Strong problem-solving skills and ability to triage and prioritise effectively 
• Proficiency in standard office software and database systems 
• Proactive and solution-oriented 

Personal attributes: 

• Collaborative, empathetic and approachable, with a genuine interest in supporting volunteers 
• Excellent communication skills, both verbal and written 
• Friendly and approachable
• Detail oriented 
• Authoritative, calm, flexible and adaptable 
• Able to work with an experienced and established team
• Commitment to aims and ethos of Fine Cell Work 

This post is covered by the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare: All unspent cautions and/or unspent convictions. 

ABOUT THE ROLE

NOTE: The title has been changed to Education Project Manager.
This is very much a Project Manager role who would have also experience with events in Education.

Our UK education programme sits at the heart of BPNA’s charitable mission and is a significant source of income - delivering to over 1000 short-course attendees and over 700 conference delegates annually across virtual and face-to-face formats. We also run a distance learning programme and a support new course development, with faculty across the UK.

This is a senior, varied and highly rewarding role. The post-holder works closely with the Director of Education, Executive Director, education committees, and a wide network of faculty and external partners.

As a respected and growing organisation, BPNA is looking for a highly motivated individual who can use their dedication, attention to detail and reliability to help us develop further.
We are seeking to appoint a UK Education Manager to join our small team which is based across our Bolton and London offices. This is a 18 months fixed-term contract with the intention to transition to a permanent contract based in Bolton, working 37.5 hours a week (7.5 hours per day x 5 days per week).

JOB PURPOSE

The UK Education Manager provides operational leadership and supports strategic direction for BPNA’s UK education portfolio. The role is accountable for the short-course programme (about 36 courses per year), the annual conference, distance learning support, Instructor Training Day, new course development and faculty development. The post oversees budget responsibility for UK Education and Conference income, which together represent a substantial proportion of BPNA’s annual turnover.

This role is based at the Bolton office, where you will lead two of the BPNA Education team while working and liaising with the Education Content Co-Ordinator, based in the London office

The post-holder is an active member of the BPNA Secretariat Management Team, and serves as Secretary to the Education, Quality & Standards Committee and related steering groups. The role requires leadership, sound judgement and a hands-on, highly organised approach to complex programme delivery.

ABOUT YOU

This role would suit an organised, efficient and practical person with excellent interpersonal and communication skills and a good deal of common sense.  You will also have diplomatic skills and the ability to build good relationships.  You will need to be flexible, have an ability to problem-solve on-site and online, organise highly educated people whilst remaining calm and maintaining a sense of humour.

We are looking for someone to join our team who will contribute to maintaining and developing our customer focused ethos.

While this role is primarily based in Bolton, there will be some UK travel with overnight stays to support in-person courses. We offer time off in lieu or overtime paid for additional hours worked.  

WHY COME AND WORK FOR US?

At BPNA, we value a supportive, collaborative, and inclusive work culture. The BPNA is a small organisation with big ambitions, and we work closely together to make an impact. You'll join a welcoming team that values mutual respect, flexibility, and work-life balance. We believe in continuous learning and career progression. As a member of BPNA, you'll have access to ongoing training opportunities and support for professional development, ensuring that you can grow both within this role and across future career aspirations.

We offer 25 days’ annual leave (excluding Bank Holidays) plus an additional day leave for birthday, rising to 30 days after 10 years of service and access to the Nest Pension scheme, with 7% employer contribution.

LOCATION

While this role is based in Bolton, BPNA offers hybrid working arrangements, enabling you to balance time between working from our office and from home.

With your line manager and the team you oversee, you will agree how much time you will be required to work in the office and how frequently, to achieve productivity and service levels. This could vary week to week. You should anticipate spending an increased amount of time in the office during your probationary period.

HOW TO APPLY

To apply for this role, please submit your CV and a covering letter (maximum 2 pages) through CharityJob. Your covering letter should detail how your skills and experience meet the person specification. You must have the right to work in the UK.

Closing date: 4 May 2026

Interviews aimed for: 11 or 12 May 2026 (please keep available). Please do clearly inform us if for some reason you can’t make that date in person in your application.
Aimed start date of this role will be as soon as possible.

Please note that only shortlisted candidates will be contacted.

For the full Job Description and Person Specification, see the attachment below

Vision: Home-Start Southwark and Lewisham believes every parent should have the support they need to give their children the best possible start in life.

Main purpose of the job: Providing targeted, specialised support to parents with at least one child under 5, but with a whole family approach. The post carries a high level of responsibility in ensuring that a quality service is offered to families through a team of trained volunteers.

Our ambition is to continue to develop outstanding services that meet the needs of our community; if you want to be part of our future, we would love to meet you to discuss this further.

Patrons Coordinator
Full-time

Hybrid (at least 3 days per week on-site in Bloomsbury, London)
Permanent
£31,979 per annum
Application deadline: 12pm (midday) on Tuesday 5 May 2026

About the role

The British Museum is seeking an exceptional Patrons Coordinator to play a central role in delivering a high-quality, bespoke Patrons Programme.

You will have a direct impact on diversifying the Patrons Events Programme, ensuring the smooth running of the Patrons Events Programme. You will build and maintain strong relationships with the Museum's Patrons and Departmental Supporter Groups acting as a key point of contact, taking ownership of Patron communications and events and overseeing the effective administration of the Patrons scheme.

This is a fantastic opportunity for an organised, proactive, and relationship-driven professional to gain experience working across engagement, events and supporter communications to contribute to and enhance the Museums Patrons Programme.

About you

• Understanding of the role Fundraising Departments have within an organisation like the British Museum.
• Previous experience of working in a professional office or customer-facing environment such as a Development/Fundraising office or similar, with experience in data handling and designing effective processes.
• IT literate, ideally with experience of using Raisers Edge or similar CRM databases.
• Excellent attention to detail and organisation skills.
• Able to evaluate and improve repetitive tasks and procedures, working proactively and methodically.
• Excellent communication skills, both written and verbal.
• Excellent problem-solving abilities.
• Available to work evenings and occasional weekends.

Key areas of responsibility

Administration and coordination of the Patrons scheme:

• Act as first point of contact for Patrons, responding to enquiries and resolving requests independently where appropriate.
• Draft and coordinate high-quality communications which reflect the high level of service and special relationship between the Patrons Team and its supporters.
• Liaise with the Operations, Membership and Supporter Services teams to organise and deliver monthly Patron renewals, ensuring data is accurate and processes are timely.
• Working with the Membership and Supporter Engagement team to coordinate and deliver regular email and postal communications.

Patrons' events:

• Coordinate event logistics working third parties and Museum colleagues, in particular the Events and Supporter Engagement teams.
• Lead on the delivery of key events such as Patrons' Open House and Patrons' Previews, assisting the Senior Patrons Manager on the planning and delivery of the Director's Dinner, ensuring a high standard of execution throughout.
• Liaise with the Development Data and Research Officer to prepare briefing notes and supporting materials for events.

Patrons International Travel Programme:

• Support the coordination and delivery of the Patrons international travel programme, including managing communications, mailings, and preparatory materials.

The British Museum is undertaking its biggest since its founding nearly 300 years ago. This physical and intellectual transformation includes large scale building and gallery transformation, new ways of connecting with audiences and different ways of working. As we look towards this exciting future, we remain guided by the words of our founder Hans Sloane - who dreamed of a museum connecting all arts and sciences, which would be accessible to everyone, everywhere.

Benefits

At the British Museum, we believe our people are at the heart of everything we do and have designed a benefits package that goes beyond the ordinary. Our full list of benefits can be found , but we've outlined some highlights below:

• Free exhibition entry for you and guests, exclusive private views, ICOM and reciprocal museum access.
• 25 days' annual leave plus bank holidays and 2.5 privilege days (and +5 days after 10 years)
• Learning and development through courses, mentoring and Athena as well as support for professional qualifications.
• Employee Assistance Programme available 24/7 for counselling, wellbeing support and more.
• Civil Service Pension Scheme with a secure, inflation-linked defined benefit.
• Interest-free loans including season ticket, rental deposit and bicycle loans.

Our Values

Our values drive everything we do, from how we handle our objects to how we work in our team to fostering a culture where everyone feels heard and empowered:

• Care Deeply
• Embrace the Unknown
• Spark Curiosity
• Value Many Voices

These are a core part of how we recruit. Throughout the application, interview and selection process, we look for examples of how candidates demonstrate these behaviours in their own work and experiences. We encourage you to familiarise yourself with our values and reflect them in your application.

Additional details

At the British Museum, we are committed to a fair and inclusive recruitment process where every applicant has the opportunity to present their genuine strengths and experience in their own voice.

If you have any additional needs that we should be aware of to support you with your application, please provide details

*Unfortunately, for this role we are unable to offer Sponsorship to applicants*

The Museum also adheres to the HMG Baseline Personnel Security Standard (BPSS) for pre-employment screening of Civil Servants.