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Royal Air Forces Association, Leicester, Leicester (Hybrid)
£47,681 - £50,190 per annum
Posted 1 week ago
Centre 404, London (Hybrid)
£37,000 - £40,000 per year
Use your creativity, empathy, skill and experience to ensure that the people that we support are heard with care, clarity and purpose.
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The Winchester Project, London (On-site)
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The Winchester Project, London (On-site)
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Calibre Audio, Aylesbury (Hybrid)
£39,000-£44,000FTE dependent on experience
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The Really NEET Project Ltd, Rotherham (Hybrid)
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Page 67 of 112
Leicester, Leicester (Hybrid)
£47,681 - £50,190 per annum
Full-time
Permanent
Job description

Wellbeing Delivery Manager
Salary:
£47,681 – £50,190 per annum
Hours: Full time – 37.5 hours per week
Workplace: Leicester based LE3 1UT, with hybrid working
N.B. UK Driving Licence essential for this role

About us

The RAF (Royal Air Forces) Association has a clear objective: to help sustain a resilient and empowered RAF community. Through our sector-leading welfare and wellbeing services, we offer a wide range of support to serving personnel, veterans and their families. With thousands of members and supporters across the UK and further afield, plus hundreds of dedicated employees and volunteers, we have the network and experience needed for a personal one-to-one approach. We work together to make sure no one is ever left behind.

About the role

The Wellbeing Delivery Manager (WDM) is a newly created role and will provide strategic leadership and operational oversight over a diverse and expanding portfolio of wellbeing services, ensuring the organisation delivers meaningful and measurable impact for members, branches, volunteers and beneficiaries.

This senior role is accountable for the end‑to‑end delivery, prioritisation, optimisation and governance of wellbeing products and services and for driving continuous improvement across the programme. The WDM will lead and develop a multidisciplinary team, ensuring high standards of delivery and strong collaboration with internal colleagues, partners and external stakeholders.

The role will work proactively across the organisation to ensure services are evidence‑based, resilient, scalable and effectively promoted across the branch network and the RAF community. The WDM holds responsibility for performance management, KPI reporting and budget management and will use insight, evaluation and user feedback to shape service roadmaps and lifecycle planning. The role is busy and varied and will;

  • Lead the delivery and continuous improvement of a designated programme of wellbeing products and services, including our online platforms, services and Community Grants Programme.
  • Provide strategic direction for the development and evolution of service strategies, roadmaps and objectives, ensuring alignment with organisational priorities, data insights and beneficiary needs.
  • Lead, manage and develop a high performing team, fostering a culture of empowerment and continuous improvement.
  • Manage expenditure within agreed operational budgets, inputting to budget setting, forecasting and re-forecasting processes.
  • Lead the recruitment and strategic oversight of remote, field‑based wellbeing trainers. Build effective working relationships with cross-functional teams and inspire, motivate and support colleagues to achieve objectives and KPIs.
  • Establish and maintain effective policies and procedures (including quality assurance, risk management/mitigation and application of lessons learned) to assure the development and piloting of high-quality wellbeing services.

About you

It is essential that you can demonstrate proven leadership and management experience overseeing the implementation, delivery, growth and management of wellbeing services and initiatives. Educated to degree level or with equivalent relevant professional experience in the wellbeing services field, you will have experience of change management and a passion to introduce new systems and procedures to improve project delivery. Resourceful, innovative and self-motivated, you will have the ability to lead your team to deliver impactful results against challenging targets. Experience of managing budgets, KPI reporting and using data is essential for this role. As an Ambassador of the Association, you will be hands-on facilitating and presenting at meetings, events and strategic sessions to a wide variety of stakeholders.

Benefits include:

  • Up to 42 days annual leave (pro rata), life insurance and sick pay
  • Enrolment in health cash back plan to cover everyday healthcare needs
  • Free access to Virtual GP, Health and Stress Support plus gym discount
  • Subsidised short breaks at selected RAFA Accommodation
  • Unlimited Refer a Friend bonus payments

Want to join us?

You may find it helpful to have a look at our website and social media to find out more about who we are and what we do. To make your application really stand out it is highly recommended that you read the full role profile and person specification, please take some time to include a cover letter to tell us how your skills and experience align with our role profile and person specification. Relevant supporting cover letters lead to a better chance of shortlisting for interview.

Closing Date: 8am Thursday 7 May
Interview Date
: Tuesday 21 May
N.B. We may close this advert early so please do not delay in applying, we’d love to hear from you!

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

The RAF Association is a Disability Confident Employer. Please let us know if you require any assistance with the application process.

Applicants must have the right to work in the UK as we are unable to enter into sponsorship agreements.

No agencies please.

Organisation
Royal Air Forces Association View profile Organisation type Registered Charity Company size 101 - 500
Posted on: 17 April 2026
Closing date: 07 May 2026 at 23:30
Job ref: 168462_RA
Tags: Advice / Information, Policy, Social Care / Development, Business Development, Care Management, Operations, Compliance / Quality, Culture, Customer support, Delivery, Engagement / Outreach, Insights, Mentoring / Coaching, Monitoring and Evaluation, Programme Management, Recruitment, Safeguarding, Wellbeing, Governance / Management, Social / Support Work