Contract jobs in Camden

Are you an experienced marketing professional who is passionate about dogs?
We’re looking for a Legacy Campaign Manager, who will be responsible for delivering multiple legacy products, with a particular focus on delivering a first-class stewardship programme to our loyal supporters. 

What does this role involve?
As Legacy Campaign Manager, you will:

• work closely with external agencies to deliver key legacy products, including gifts in wills, In Memoriam gifts and our Canine Care Card,
• collaborate with other teams in the Individual Giving directorate to deliver an excellent supporter journey to all those who donate, from handling individual responses to delivering stewardship events,
• creatively bring our brand message to life, helping supporters understand the impact of their loyalty,
• monitor and analyse outcomes from projects, being on the ball and proactively identifying ways to improve and accelerate supporter experiences.

Interviews for this role are provisionally scheduled for week commencing 30th June 2026 and will take place on Teams.

Could this be you?
To be successful in this role, you’ll need some fundraising experience, ideally with experience in legacy or in memory donations. You’ll be an excellent written and verbal communicator, combined with strong emotional intelligence to discuss legacy sensitively. You’ll have strong IT skills, as well as some experience of working with a CRM. A commitment to the aims and objectives of Dogs Trust is essential.

About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.

To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
 
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.

Support Coordinator

We are looking for an innovative, passionate, and professional individual with excellent interpersonal and organisational skills to join our Stroke Recovery Service based in Crewe.

This is an exciting opportunity to work with stroke survivors and their families to support them following a stroke.

Position: 000009 Stroke Association Support Coordinator

Location: Home-based – Crewe, Cheshire. However, extensive travel will be required as part of this role (may include team meetings or other work-related meetings)

Hours: Part-time, 21 hours per week

Salary: Circa £17,000 per annum (FTE circa £28,300 per annum)

Contract: Our services are contracted, we currently have funding for this contract until 31 March 2027

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: Sunday 5 July 2026

Interview Date: 2 stage interview process – Thursday 9 July & Thursday 16 July 2026. Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

Reporting to the Service Delivery Coach, you will have the ability to support stroke survivors to identify their goals. Using strong assessment skills and a person-centred approach enabling them to maximise their recovery and improve communication.

Key responsibilities will include:

· Supporting new stroke survivors and their carers from hospital discharge into the community.

· Provide personalised information, advice and support.

· Supporting stroke survivors to make informed lifestyle changes which will help them to prevent further strokes.

· Work collaboratively with NHS colleagues and other areas of the community to make a difference in the lives of people affected by stroke.

About You

You will have experience in:

· Experience/background in a caring profession, ideally supporting people with disabilities

· Excellent IT skills and an ability to maintain accurate records.

· An affinity with the values of the Stroke Association.

· A flexible approach and an ability to effectively manage a caseload.

This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role

To fulfil the role, you must be a resident of the UK and have the right to work in the UK.

Applications

Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

If you are applying under the Disability Confident scheme, please indicate this in your supporting statement, and in the main body of your email when applying for the role.

You will be able to view the role profile when you apply.

Stroke Association

Finding strength through support

The Stroke Association is the only charity in the UK providing lifelong support for all stroke survivors and their families. We provide tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. 

We’re here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.

It’s only thanks to the generosity of our supporters and donors that we can provide vital support. 

Stroke Association is driven by our ambition to improve the lives of everyone affected by stroke. This means we’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by Our approach to solving inequity in stroke, we are prioritising listening to, and learning from, lived experience across our charity.

We are working to improve the representation of this lived experience at all levels within the Stroke Association and we are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how we work.

We are a Disability Confident employer, and we are making great progress focusing on flexible working, reasonable adjustments and access to work. Our charity has a variety of staff network groups and we're committed to continuously improving our diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.

You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service.

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.

• Reports to: Director of Fundraising & Partnerships
• Hours: Full time with flexible hours. Core hours are 10am to 4pm. 
• Contract length: 13 months, starting in mid-July 2026.
• Location: Hybrid. London (Embankment) two days per week and remote working.

Benefits: 

• 25 days annual leave, UK bank holidays and one volunteering day a year, one day for moving home 
• A highly competitive pension (up to 11% employer contribution for 5% employee contribution) 
• Private health insurance, eye tests and medical checks 
• Flexible working: core hours from 10am to 4pm with a minimum of two days spent in the office in London each week (Wednesdays and Thursdays)
• 24/7 access to counselling and wellbeing resources through our Employee Assistance Programme
• Income protection insurance and life assurance 
• Cycle to work scheme, season ticket loan and gym membership loan
• Free access to The Economist content, including an online subscription, our range of apps, podcasts and more 

ABOUT US

The Economist Educational Foundation is a fast-growing charity on a mission to ensure that every child is empowered to think critically and communicate effectively about the world’s most complex current issues.

Last year, 10,800 teachers downloaded Topical Talk lessons, reaching 532,000 children in over 86 countries. We are on track to double this number, reaching over 1 million school children by the end of this academic year.

Topical Talk helps children join inspiring discussions about the news by providing:

• Topical Talk Headlines – award-winning teaching resources for classroom discussions about global news stories
• Topical Talk Festival – the world’s biggest news festival for young people
• Leadership for Change Prize – child-led solutions to complex global issues
• Community partnerships – support and training for teachers via partnerships with Multi-Academy Trusts in the UK and School Districts in America

Our programme has received international recognition, including from HundrED as one of the top 100 education initiatives, from UNESCO as a winner of the Global Media and Information Literacy Awards 2022 and from the Money And Inclusion Awards (MAIA) for best content in 2025.

THE ROLE

We are looking for a highly organised and proactive Senior Fundraising Officer to join our team on a fixed-term contract.

Working closely with the Director of Fundraising and the Senior Fundraising Lead, you will ensure our high-value corporate partnerships run smoothly, our high-net-worth events are a success and our external pitches are sharp and well-researched. 

This role offers a fantastic opportunity to develop your hands-on experience across corporate, trusts and foundations and individual giving within a fast-growing charity backed by a globally recognised brand.

RESPONSIBILITIES

Research and opportunity generation

• Support the team by researching and keeping abreast of new funding opportunities across trusts, foundations, and corporate prospects.
• Compile background research to help the team evaluate and pursue new business leads.

Funding applications and pitch support

• Assist the Senior Fundraising Lead and Director of Fundraising with writing funding applications.
• Help structure and draft compelling pitch documents to support the team’s new business goals.
• Design and adapt templates for various fundraising documents and pitches.

Partnership coordination

• Take ownership of the day-to-day coordination of our corporate and institutional partnerships, ensuring exceptional donor care and seamless communication with external stakeholders (e.g., tracking partnership metrics, coordinating meetings, monthly data reporting and managing external communications).
• Deliver external logistics, such as school visits and workshops for corporate partners.
• Draft and prepare comprehensive reports for funders, while managing and responding to all ad hoc requests efficiently.

Fundraising operations support

• Be a key, dependable member of the team, supporting various fundraising work streams to ensure targets are met and team effectiveness is maximised.
• Draft supporter newsletters for our donor communications. 
• Coordinate in-person and online events (e.g., roundtables, fireside talks).

REQUIRED SKILLS, ATTRIBUTES AND EXPERIENCE

Skills and attributes

• Organised: You can manage multiple tasks and deadlines across different projects and teams.
• Compelling communicator: You can write with clarity and warmth, tailoring your tone to engage corporate partners and institutional funders.
• Team player: You are a positive, helpful presence who is motivated by helping others succeed and willing to lend a hand whenever the team needs you.
• Reliable: You are disciplined with deadlines and act as a dependable anchor for the team, managing requests with consistency.

Experience 

You must have:

• Fundraising experience: Experience working and/or volunteering in a fundraising capacity.
• Pitch and proposal support: Proven ability to write funding applications, grants, or persuasive pitch documents.
• Task management: Experience managing multiple tasks or priorities effectively, whether in a work, volunteer, or educational setting.
• Professional communication: Experience communicating clearly and professionally in person, via email and phone.
• General IT proficiency: Experience using standard office software (such as Microsoft Office and Google Workspace) and a readiness to learn new digital tools.

You might have:

• Research skills: An ability to conduct thorough background research to identify new potential funding opportunities.
• Events and logistics: Experience helping to coordinate events (virtual or in-person), including handling bookings and catering.
• Coordination experience: Experience in a support, coordination, or customer-facing role within a charity, sales, or account management environment.

We’re particularly keen for you to apply if you are from a community under-represented in the charity sector or have lived experience of facing extra barriers because of your background. 

Be a part of a collective and supportive team by joining the London District.

Our Digital Communications Assistant will be a core member of the team and will have the opportunity to engage with the many workstreams in the life of Methodism in London. You must have knowledge of social media and websites (that’s a given), but you’ll also need some skills in IT applications, the ability to write accurately and be an effective communicator, and be able to bring some slick confidence to the role. We value independent thinkers, working on your own initiative, but also those who can work collaboratively with a team, and bounce those ideas.

Why work with us?

A brilliant central office in Westminster, ability to work remotely, great (supportive) colleagues, flexible working, learning and development opportunities, pay, pensions and generous down time, committed to equality diversity and inclusion, and, did we mention the great colleagues?

Take a look at the job description. If this is for you, complete an application form, or give us a shout with any questions about the role.

Are you an experienced fundraiser, with a passion for inspiring supporters to help people living in extreme poverty fulfil their God-given potential?

If that's you, then Tearfund's Fundraising Marketing team could be the right place for you! 

As a member of the Direct & Digital Marketing Squad, you would be responsible for the delivery of fundraising appeals and supporter engagement activity,to show our supporters the impact of their support and give them the opportunity to become even more engaged in Tearfund's mission.

We are particularly looking for a fundraiser with a passion for direct marketing, who has experience in delivering multi-channel individual giving and supporter engagement campaigns. We are especially keen to hear from those who are experienced in both print and digital direct marketing.

Do you have the following experience?

• Planning and delivering direct marketing fundraising or individual giving campaigns, such as direct mail appeals.
• Planning and delivering multi-channel supporter engagement campaigns to a range of audiences
• Working across print, direct mail and digital channels to deliver campaigns
• Project managing complex projects with multiple stakeholders
• Monitoring and evaluating campaigns, with a test and learn mentality
• Working collaboratively with a range of stakeholders including creative agencies

Do you have the following skills?

• Ability to see through activity from start to finish
• A flexible approach to your work, showing agility to adapt and make changes if required
• Ability to influence and work alongside senior stakeholders
• Strategic thinking, and desire to drive forward new ways of doing things, with a test and learn mentality.

If your skills, experience, and passion match these requirements, we'd love to hear from you!

Hybrid Working: This role offers hybrid working. You'll work from Tearfund's Teddington office and from home, as agreed with your line manager.

We currently have two positions available: 

• 1 x full time position. The salary is £41,186 per annum full time equivalent
• 1 x part time position (28 hours per week). The salary is £32,948 per annum part time equivalent.

Please indicate in the Supplementary Statement section of your application which role you are applying for.

Contract details: Both roles are 12 month fixed term contracts.

We particularly welcome applications from people with disabilities and those from Black, Asian or Minority Ethnic (BAME) backgrounds (in our UK workforce) as these groups are currently under-represented at Tearfund.

All applicants must be committed to Tearfund's Christian beliefs

The recruitment process will include specific checks related to safeguarding. In addition, personal identification information will be submitted against a Watchlist database to check against criminal convictions as a counter-terror measure.

Help build the future of advice services in Barking & Dagenham

Citizens Advice Barking & Dagenham is looking for an enthusiastic and organised Volunteer Coordinator to lead the recruitment, training, development and support of our volunteers.

Volunteers are at the heart of everything we do. This is an exciting opportunity to shape and strengthen our volunteer programme, helping local people gain skills and confidence while ensuring residents continue to receive high-quality advice and support.

You will lead volunteer recruitment and onboarding, coordinate training and development pathways, support volunteer wellbeing and retention, and work closely with managers to build a skilled and resilient workforce.

We are looking for someone who has:

• Experience coordinating volunteers, training or workforce development
• Strong organisational and communication skills
• Experience supporting people from diverse backgrounds
• A commitment to inclusion, learning and personal development
• The ability to build relationships with community organisations, colleges and local partners

Experience within the Citizens Advice network would be an advantage but is not essential.

What we offer

• Salary of £37,134 per annum
• 33 days annual leave including public holidays
• 3% employer pension contribution
• Flexible and hybrid working arrangements
• Ongoing training and professional development
• The opportunity to make a real difference in one of London's most diverse communities

Citizens Advice Barking & Dagenham is an equal opportunities employer and welcomes applications from all sections of the community.

Closing Date: 9.00am, 15 June 2026
Interviews: Week commencing 22 June 2026

Lead advice services that change lives

Citizens Advice Barking & Dagenham is seeking an experienced and ambitious Service Manager to provide leadership for our advice services at a critical time for local communities.

Demand for welfare benefits, debt and housing advice continues to grow. We are looking for someone who can lead high-quality services, support and develop staff, build partnerships, and help shape the future of advice provision in the borough.

The Service Manager will oversee the performance and development of our advice services, manage Service Leads and Team Leaders, ensure delivery against funding requirements, and work closely with senior leadership to develop new opportunities and partnerships.

We are looking for someone who has:

• Significant experience within Citizens Advice or a comparable advice organisation
• Experience managing complex advice services, projects or programmes
• Strong leadership and people management skills
• Experience monitoring performance and delivering funded contracts
• The ability to develop services, build partnerships and identify new opportunities
• A commitment to equity, inclusion and access to justice

This is an excellent opportunity for an experienced operational manager seeking a senior leadership role within a respected local charity.

What we offer

• Salary of £42,771 per annum
• 33 days annual leave including public holidays
• 3% employer pension contribution
• Flexible and hybrid working arrangements
• Ongoing professional development
• The opportunity to influence the future of advice services in Barking & Dagenham

Citizens Advice Barking & Dagenham is an equal opportunities employer and welcomes applications from all sections of the community.

Closing Date: 9.00am, 15 June 2026
Interviews: Week commencing 22 June 2026

Lumos Foundation works to realise every child’s right to a family by transforming care systems around the world. Our vision is a world in which all children grow up in safe and loving families within supported communities. Lumos is currently recruiting for a Global Financial Controller for a fixed-term period for a maternity cover contract.

Lumos partners with governments, civil society and young people with lived experience to transform care systems globally and advocate for family-based solutions that help children thrive. We ensure that families receive the support they need to stay together or reunite, and that children grow up in family-based settings such as foster or kinship care.

Lumos works with local, national and international partners across Asia, Africa, Europe, the Middle East and Latin America to drive systemic and sustainable reform of child care systems. Over the next decade, Lumos aims to help 500,000 children transition from institutional care to family-based care and prevent 10 million children from experiencing family separation.

The Role

The Global Financial Controller is responsible for leading Lumos’ financial control, reporting and compliance framework across the organisation, ensuring strong stewardship, financial integrity and transparency across all entities and jurisdictions.

The successful candidate will work closely with the Director of Strategic Finance, Executive Leadership Team, Board of Directors and external auditors, while leading and developing a high-performing global finance team. The role will also deputise for the Director of Strategic Finance where required.

Key Responsibilities

• Lead the preparation of annual statutory accounts and consolidated group financial statements in accordance with Charity SORP and relevant accounting standards.
• Ensure timely and accurate monthly, quarterly and annual financial reporting.
• Manage the annual external audit process and resolve technical accounting matters.
• Staff management of a team of 3 accountants
• Maintain a strong internal control environment across the organisation.
• Oversee balance sheet reconciliations and ensure financial integrity across all reporting.
• Develop and enhance finance policies, procedures and governance frameworks.
• Support risk management and organisational accountability. .
• Provide analysis and recommendations to support strategic and operational decision-making.
• Ensure compliance with donor and funder requirements.

Candidate Profile
Essential Qualifications & Experience

• Qualified Accountant (ACA, ACCA, CIMA or equivalent).
• Significant experience leading financial control and reporting within a complex or multi-entity organisation.
• Strong technical accounting expertise, including statutory reporting and audit management.
• Experience implementing and maintaining robust financial controls and governance frameworks.
• Experience within the charity, NGO or international development sector.

Desirable Experience

• Experience with finance transformation, ERP implementation or process improvement projects.

Recruitment Process

• The preferred start date for this position is 3rd August 2026.
• First-stage interviews are scheduled to take place on 3rd July 2026, with second-stage interviews planned for 17th July 2026.

Benefits

• Salary of £60,000 - £70,000 DOE
• Annual leave of 30 days per year + bank holiday
• Hybrid working of 2 days per week in central London and remainder from home or up to you
• A fixed-term contract for a period of 12 months
• Direct impact on operational systems supporting our global mission, with exposure to senior decision-making during a transformative period
• Enhanced family-friendly leave (maternity, paternity, adoption, shared parental) and enhanced sick pay
• Competitive employer pension scheme
• Learning and development opportunities
• Access to our Employee Assistance Programme for confidential wellbeing support and advice

Ivy Rock Partners is working exclusively with Lumos on the appointment of this role. For further information, please get in touch with Holly Arrowsmith or Jake Morrow for further details.

Safeguarding & Equality Statement
Lumos is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff and associates to share this commitment. All offers of employment are subject to appropriate screening and references.
Lumos is also committed to equality, diversity and inclusion and welcomes applications from candidates of all backgrounds and experiences.

Interview Date: Thursday 25th June 2026

Work Model: Pan-London/Hybrid (with 4-5 property visits once a month)

Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as a Floating Support Worker at Solace Women's Aid.

You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men, and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference.

Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work, and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.

About the Service

The Nest Project is a project providing move-on accommodation from refuges to women who have experienced domestic abuse. This project enables women to move on from refuges to high quality, self-contained accommodation with affordable rents, for up to two years. Specialist resettlement support is provided throughout the tenancy and beyond, to longer-term secure accommodation.

About the Role

As a Housing Floating Support Worker, you will help women with practical tenancy sustainment, as well as ongoing support to cope, recover and move towards independence. You will achieve this through providing resettlement support, financial independence, training/employment opportunities, and ongoing housing support.

About You

The ideal candidate will have experience of managing risk and following case management procedures to meet the needs of the client group, and the ability to work with women to help them to understand their needs, risk assess, develop safety plan, and support them in linking with other agencies. 

You will have a working knowledge of housing and welfare benefits and will have excellent administrative and time management skills.

We understand that you may not have all the knowledge, experience, and skills mentioned in the Job Profile Document. However, your interpersonal skills, passion to have a positive impact, commitment to our purpose, and ability to learn quickly and collaborate effectively will be equally important. 

What we can offer you

We provide a comprehensive benefits package to all our employees, including:

• Flexible working
• Focus on learning and development (internal career progression and training)
• Generous holiday entitlement
• Employer pension contribution
• Family-friendly leave and enhanced maternity pay
• Access to Inclusion Networks
• Daily clinical debriefing
• Employee Assistance Programme providing free 24/7 support and advice
• Employee Benefits Platform offering staff discounts, benefits, and savings
• Flow & Restore yoga classes
• Meditation sessions
• Cycle to Work Scheme

How to apply

When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:

• Values, Behaviours & Competencies
• Knowledge, Experience and Skills

Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.

We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.

This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.

As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.

No agencies.

Event & Engagement Coordinator

Remotely based in North West England with one day a week based in Manchester office. 9‑month fixed‑term contract / placement.

Job Purpose:

To plan, coordinate, and deliver a range of local events across North West England, ensuring each event is well-organised, inclusive, and engaging for local communities. The Local Event & Engagement Coordinator will collaborate closely with partners, local authorities, suppliers, volunteers, and members to deliver high-quality, unique and memorable experiences.

Key Responsibilities:

· Event Coordination
Plan and manage logistics for a variety of local member events, making sure all events are accessible and attractive to both existing and potential members.

· Liaise with relevant external and internal contacts such as venues, suppliers, CSSC’s ticketing platform, Head Office departments, and volunteers.

· Complete all relevant compliance work such as risk assessments and public liability checks.

· Develop and manage event budgets, ensuring value for money and accurate financial tracking.

· Oversee event setup and breakdown where applicable, managing on-site logistics and resolving any issues on the day.

· Recruit and coordinate volunteers to assist with events.

· Evaluate event success through feedback, data collection, and post-event reporting.

· Digital Engagement
Promote events via social media, email campaigns, posters, and local press in collaboration with marketing teams.

· Manage and grow the North West’s CSSC TikTok presence, including content planning, filming, editing, posting, and community engagement.

· Create engaging, on-brand short-form video content tailored to target audiences.

· Monitor performance metrics and use insights to optimise content strategy and increase reach and engagement.

· Stay up to date with emerging social media trends, tools, and platform updates.

Key Skills & Experience:

Essential:

· Proven experience in planning and delivering events.

· Strong organisational and time-management skills.

· Ability to manage budgets and handle multiple projects simultaneously.

· Excellent communication and stakeholder engagement skills.

· Flexibility to work evenings and weekends when required.

· Full UK driving licence and willingness to travel across the region.

· Ability to analyse member insights to inform event planning and attract potential new members.

· Ability to work collaboratively with regional teams to support membership growth and positive member experiences.

· Ability to build rapport with volunteers and identify the support needed for successful event delivery.

· Confidence in using IT systems and ticketing platforms to promote events across appropriate channels.

Desirable:

· Experience working with community groups, charities, membership organisations or not for profits.

· Knowledge of health and safety and safeguarding procedures.

· Familiarity with marketing or PR for events.

· First Aid or event safety training.

· Previous experience with ticketing platforms or willingness to learn.

· Understanding of how comms and events align with one another.

· Data literacy or willingness to understand some basic data analytics

Who are we looking for?

· Energetic and positive, bringing enthusiasm to everything you do.

· Excited by change, seeing new opportunities and possibilities.

· Keen to succeed with a strong development mindset.

· Passionate about delivering great events and experiences.

· Open to feedback, always looking for ways to improve.

Bexley Voluntary Service Council (BVSC) has been supporting the local Voluntary and Community Sector (VCS) in Bexley for over 60 years. Throughout this time, BVSC has continually evolved in response to local need, sector challenges and wider changes in public policy. Today, BVSC plays a central role in strengthening the local voluntary sector, connecting organisations, amplifying community voice and enabling organisations across Bexley to be resilient, connected, and able to provide high-quality, impactful services to residents.

Alongside GP practices and community partners to address non-medical needs and improve health and wellbeing across the borough.

As the programme grows across multiple Primary Care Networks, Bexley Buddies aims to reduce pressure on GP services by creating meaningful opportunities for residents to connect, build confidence, and support one another through community-based activities and peer support.

You will work closely with local communities, GP practices, volunteers and NHS partners to develop and coordinate inclusive, participant-led activities that respond directly to local needs, strengthen community resilience, and help reduce health inequalities.

Why Work for Us
• Hybrid working
• Additional Birthday Day off
• Flexitime and TOIL
• Pension employer contribution 6%
• Two volunteering days (pro rata)
• 25 days annual leave (plus bank holidays)
• Access to the Blue Light Card
• Ongoing training and professional development opportunities
• A positive, inclusive team culture where your ideas are valued
• Enhanced maternity/paternity pay
• Employee Assistance Programme

Customer Support Engineer
Hours: Part time, 20 hours per week, Monday – Friday 8am - 12pm (4 hours per day)
Contract: Fixed term role until 31 March 2027
Salary: £30,500 - £32,000 per annum, pro rata (£16,500 per annum for part time hours) plus Into Film Benefits
Location: Edinburgh, Belfast, Cardiff, Salford or London. We operate in a hybrid pattern, combining home working with attendance at the office.

About Into Film

Into Film is the UK’s leading charity for film in education and the community. We provide screen industry careers information and advice, support young filmmakers, and bring the power of moving image storytelling into classroom teaching.

We also run the annual Into Film Festival which enables more than 400,000 pupils to visit the cinema for free, and the Into Film Awards - the UK’s leading showcase for young filmmaking talent.

The core Into Film programme is free for UK state schools, colleges and other youth settings, thanks to support from the BFI, awarding National Lottery good cause funding, and through other key funders including Cinema First and Northern Ireland Screen.

Our vision – Film enriches the life of every child and young person.

Our mission – To inspire and support young people to learn, and to realise their creative, cultural and career aspirations, through film and the moving image.

Into Film operates a hybrid working policy with offices in London, Cardiff, Belfast, Edinburgh and Salford.

We are open to flexible working models wherever the role allows, including working compressed hours. We also offer a range of staff perks and benefit, which are detailed below.

Role Summary

The main function of the Customer Support Engineer (“CSE”) role is to ensure those who choose Into Film receive the most positive support possible from the organisation. So, the CSE will play a key role in our product strategy, demonstrating our commitment to high retention of account holders.

The role exists as the front line of customer technical support for users of Into Film’s online offer, including the educator, club member, and online learning websites.

The CSE supports organisations, film clubs, educators, young people, and other account holders on their journey from recruitment to brand advocate. The CSE also plays a key role in monitoring issues and account activity, analysing these to inform new features and opportunities for the organisation.

Main Responsibilities:

• Provide customer service and manage support queries from users of our products and services, including cases from info@ and support@ email inboxes, phone calls, live chat, etc., via Salesforce, our Customer Relationship Management system (“CRM”)
• Troubleshoot and where necessary escalate technical issues to the Customer Support Engineer Coordinator and/or digital team via JIRA ticketing application
• Participate in rota for answering the main Into Film phone line
• Ensure that support documentation, including user-facing Frequently Asked Questions (FAQs), Knowledgebase (KB), and other website pages, are updated and developed to include the latest solutions for issues encountered by our users
• Assist with detailed reports on customer service issues utilising the CRM, including issue type and frequency
• Assist with creation and distribution of support-focused surveys of our users
• Assist with onboarding and provide escalation support should demand require outsourcing to service vendors or contractors
• Assist Customer Service Engineer (Coordinator) on projects and work areas defined by the Head of Product and Technology
• Any other reasonable duties assigned by Into Film.

General Responsibilities:

• Commitment to quality internally and in all dealings with Into Film’s stakeholders including teachers, children and young people, industry partners, funders, supporters, parents and carers, and members of the public.
• Commitment and active participation in helping Into Film live its EEDI values and ethos through everything it does.
• Contribute to long term planning to ensure growth in line with demand and resources.
• Contribute to the regular monitoring and evaluation of Into Film’s work.

Person Specification:

Minimum Requirements:

• Excellent customer relationship and service management skills
• Exceptional communication skills (verbal and written)
• Excellent time and project management skills, including an ability to prioritise and plan to maximise efficiency
• A good understanding of Salesforce or similar CRM, including service measurement tools, analytics, metrics and insights
• A good understanding of the education market and curriculum (formal and informal)

Desirable:

• Familiarity with the Microsoft Office Suite (Office 365)
• Salesforce case management experience (Service Cloud)
• A love and knowledge of film

All Into Film staff work in a hybrid pattern, combining home working with attendance at their local and national office when required, along with some travel across the UK, as appropriate to the role.

We are open to flexible working models wherever the role allows, including working compressed hours.

We also offer a range of staff benefits and perks, including:

• Annual Leave – 28 days (full time/pro-rata), including 3 days to cover office closure between Christmas and New Year.
• Pension – matched up to 5% of salary (2% above statutory employer contribution).
• Flexible working including compressed hours, job share etc. – all applications favourably considered, approval will be at the discretion of Into Film.
• Enhanced parental/paternity/shared parental leave.
• Interest-free non-essential study loans.
• Interest-free bike/scooter/travelcard loan.
• Employee Assistance Programme (EAP) – 24/7 confidential wellbeing support, advice and guidance.
• Wisdom health insurance cover – non-contributory (apart from employee tax contribution).
• BenefitHub portal - offering discounts on healthcare, wellbeing products, and lifestyle products and services.

All employees regularly working with children and member data are required to undertake and maintain enhanced DBS clearance (and/or Access NI check or Disclosure Scotland check, depending on working location), acquired at Into Film’s expense; employment is dependent upon this.

Closing: 10:00am, Tuesday 30th June 2026 (BST)
Interviews will be held between 14th and 15th July 2026.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

No agencies please.

About us

The Lucy Faithfull Foundation (LFF) is a UK-wide charity that exists to prevent child sexual abuse and exploitation. We’re here for everyone who needs us. We protect children by working with people who pose a risk and diverting them from causing harm. We support individuals and families who have been affected by abuse. And we help professionals who work with families to create safer environments for children through delivering risk assessments, interventions, training and consultancy.

About the role and you

Project Intercept is our initiative that works with technology companies to prevent child sexual abuse online. We design and embed warning messages into platforms to interrupt harmful behaviour and signpost people to support through our Stop It Now service.

Over the past two years, Project Intercept has shown that these interventions can reach large numbers of people and contribute to meaningful behaviour change. We are now entering the final year of the project, with a focus on widening our impact – growing partnerships with more tech companies while continuing to support and strengthen existing relationships. 

This role sits at the centre of that work, supporting both the coordination and development of Project Intercept’s partnerships. The postholder will engage with a wide range of external stakeholders, including major technology companies, government, law enforcement and third sector organisations, helping to build and maintain positive working relationships while ensuring activity is well organised, progressed and delivered effectively. Alongside this, the role will support project delivery, evidence gathering and internal coordination, helping the programme run smoothly, reach more partners and maximise its impact.

For a more detailed job description, please review the job pack.

What you’ll get from us

We offer the following benefits:

• Hybrid working (with a minimum of 2 days in the office per week; we ask for 3 days in the office per week for the first month)
• NEST pension
• 33 days’ annual leave rising to 38 days (inclusive of statutory bank holidays following qualifying period)
• Up to 5 days’ learning and development per year
• Flu jabs & eye tests
• Season ticket loans
• Charity discounts
• Employee assistance programme
• Option of private healthcare with Benenden

How to apply

We really welcome informal conversations with prospective candidates about the role and the charity in advance of the deadline.

To apply, please download the job pack and return your completed documents by Wednesday 10th June. Interviews are schedueld to take place on 17th June (stage 1 online) and 23rd June (stage 2 in-person).

Please note that only applications with all sections completed will be reviewed during shortlisting.

If you have not been contacted within 2 weeks of the closing date you have been unsuccessful with your application. Please note the successful candidate will be required to undergo a DBS check for this position.

#project #officer #projectcoordination #advocacy #prevention