Permanent jobs

Role

In this role, you’ll lead and inspire a diverse portfolio of community fundraising projects and champion the supporters behind them—ensuring every fundraiser feels valued, supported and motivated, while consistently delivering against agreed KPIs and driving meaningful impact.

What we’re looking for 

• Experience within a customer facing role
• Experience working on multiple projects at the same time
• Strong team player
• A self-starter who can plan their own diary and use initiative
• Experience building relationships
• Excellent organisational skills
• Ability to prioritise and multi-task
• Excellent customer service skills 

What we offer

• Hybrid working between home and our Head Office in Holborn (3 days a week in the office)
• Flexible working around our core hours of 10am to 4pm
• 25 days annual leave rising with length of service
• Closure at Christmas (additional 3 days)
• Training, support and development opportunities
• Access to discount schemes
• Range of wellbeing initiatives including access to an employee assistance programme (WeCare) designed to save money and improve your physical, financial and mental health and wellbeing and free eye tests and contribution towards any glasses required for work purposes

Young People Support Worker

We are seeking a Young People Support Worker to join a very tight-knit and supportive team that works tirelessly to ensure some of the most vulnerable individuals in the borough are well-cared for.

Location: Durham

Salary: £24,136

Closing Date: 08 March, 2026

Employment Type: Permanent

Hours per week: 37.5

About the Role

You’ll play a vital part in delivering our mission: tackling homelessness, widening opportunity and championing fairness. Whatever your specialism, you’ll help create a safe, inclusive and empowering environment where people can thrive and move forward with confidence. 

As a Young People Support Worker at our service in Durham, you’ll empower residents in supported accommodation to develop key life skills, strengthen resilience, and move forward with confidence in education, training, employment, and wellbeing. Using an assets‑based, psychologically informed approach, you’ll create SMART support plans, complete risk and needs assessments, and ensure every young person receives personalised, meaningful support. 

As part of the team, you’ll respond to incidents, safeguard vulnerable clients and help new residents settle into the service. Working proactively with colleagues and external agencies, you’ll use clear communication, strong boundaries and steady problem‑solving to maintain safety and wellbeing throughout the night.

Please note that access to transport is essential due to location of the projects and lack of public transport links.

 In this role, you will:

• Provide safe, supportive accommodation and champion the wellbeing of every client.

• Deliver personalised support plans that empower individuals to achieve independence.

• Build positive, respectful relationships with colleagues, partners and the people we support.

• Encourage participation in education, training, employment, and volunteering opportunities.

• Contribute to a positive team culture and maintain a safe, welcoming environment.

• Commit to continuous learning and uphold Depaul’s values of respect, inclusion, and action.

About You

You believe in people — their strengths, their rights and their potential. You bring empathy, energy and a solution‑focused mindset to your work. You communicate clearly, stay organised and adapt well in a fast‑moving environment. You’re committed to inclusion, fairness and continuous learning, and you turn values into meaningful action, whatever your role.

What You’ll Receive

• Tailored training and development

• Flexible working options where suitable

• 26 days annual leave, rising with service

• Family‑friendly leave policies

• Pension scheme with employer contributions up to 7%

• Employee Assistance Programme with 24/7 GP access

• Discounts across retail, travel, food, fitness and more

• Cash health plan for you and your family

• Death‑in‑service benefit

• Access to legal and practical support

Safer Recruitment

Depaul UK is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly.

About Depaul UK

In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed “cardboard cities” due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 Depaul UK was born.

What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, Depaul UK provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year.

As our name suggests, the work of Depaul UK has been inspired by St. Vincent de Paul – a man who devoted his life to helping vast numbers of people throughout the 17th century. St. Vincent de Paul’s belief in the intrinsic worth of all people and his commitment to taking bold action remain central to our values today. Depaul UK now forms part of a family of Depaul charities around the world. We each focus on the specific challenges in our own countries, but we’re united by our shared values and mission to end homelessness.

Job title: Membership Manager
Reports to: Senior Manager, Team and Operations
Salary: £38,000 to £42,000 dependent on experience
Hours of work: Full time
Location: This role is office based located near Russell Square and Chancery Lane, London

RSTMH is a charity and membership society for those working or interested in tropical medicine and global health, and currently have around 2,000 members and Fellows from more than 100 countries, with a network of more than 10,000 involved with our work in some way. We are looking for an experienced Membership Manager who will help us manage all aspects of our membership programme. This involves maintaining high levels of retention and developing and delivering new recruitment strategies for members across the world.

The role will also focus on developing membership journey programmes to ensure our members receive a top quality service from the Society and that all membership processes are undertaken with efficiency, energy and effectiveness.

The Membership Manager will also play a crucial role in ensuring that we are promoting RSTMH, and its membership offer, to our members and supporters. This person would be the first point of contact for our members and so must be professional, a sound communicator and efficient in their approach.

Part of this role involves creating policies and processes to ensure members feel valued at each stage of their journey with RSTMH, developing new marketing products and materials for recruiting and retaining members where necessary.

The successful applicant will have membership management experience within a relevant charity or learned society and will relish the opportunity to take on a new challenge, working on their own initiative for much of the time.

The role

• Lead on developing and implementing current strategies to increase members of RSTMH, including monitoring and evaluating performance against plans and KPIs
• Analyse, identify and develop plans to optimise member journeys
• Manage enquiries from current/prospective members in a professional, timely manner, to agreed service targets
• Cultivate strong relationships with members and understand their specific needs so that RSTMH can support them most effectively via targeted communications
• Establish and maintain systems to report and evaluate RSTMH’s membership retention and recruitment success
• Deliver reports to keep the team, CEO and Board up to date with progress on membership activities and strategy
• Support the Senior Manager with leading our CRM (CiviCRM) development work
• Work with the team to develop activities and marketing campaigns to improve membership value, recruitment and retention take-up, achieving target conversion rates from other activity areas and feeding into relevant strategies and communications
• Collaborate with department Managers to increase membership recruitment within their stakeholder groups
• Develop and oversee communication templates for members, and ensure these are kept up to date
• Keep up to date with best practice in membership management
• Ensure the RSTMH website, journals, materials and other channels have up to date membership information
• Work with a third-party finance company to ensure membership subscription payments and renewals are processed efficiently and effectively, and ensure payment processes are fit for purpose, including payments from other currencies
• Assist with the agenda and delivery of the International Members Committee to ensure RSTMH’s offering to members and Fellows fulfils the overarching Society strategy and supports membership goals
• Work closely with the Communications Manager to commission and create content for the bi-weekly Members newsletter and membership recruitment campaigns
• Represent RSTMH at relevant events to promote membership and track success of these activities
• Explore new opportunities to expand membership, through new membership types, marketing opportunities or any other means

Person specification

• Passion and commitment to the work and goals of the Society
• At least 3 years' experience of working in a membership role, with experience of recruitment and retention campaigns
• Experience of working in a learned society or membership organisation
• At least 2 years’ experience using CRMs (specific experience with CiviCRM and SearchKit would be highly desirable)
• Experience of developing and delivering successful membership programmes that have increased recruitment and demonstrably reduced attrition.
• Experience of creating compelling messages to different audiences
• Highly organised, with ability to self-plan and prioritise workloads
• Ability to communicate technical details to non-technical people
• Experience of using social media in a professional capacity
• An understanding of current and emerging membership and marketing trends
• A solid understanding of relationship building and how to create a compelling membership journey
• Excellent oral, copywriting and communication skills
• Effective decision-making skills
• Self-starter, able to work proactively and think ahead
• Strong relationship builder
• Good understanding of the analytical methods used to increase engagement from members, and knowledge of approaches to increase member interaction
• High degree of integrity and professional credibility
• Good team player, with an understanding of the challenges of working in a small team
• Resilience under pressure
• Flexibility to work outside of office hours, and to travel within the UK and beyond, as required
• Knowledge of global health or international development is desirable

The deadline for this role is 5pm GMT 8th March.

Please click the apply button and send your CV and a supporting statement of up to 1,000 words (where it asks for your cover message or covering letter) to include how your experience matches the duties and skills for the role, it will be sent automatically to us.
N.B. Applications submitted without a supporting statement may not be considered.

No agencies please.

Job Title: Deputy Renewals Manager
Location: Unity Insurance, Lancing, West Sussex, BN15 8UW
Salary: £37,800 per year, Band F, Level 3
Hours: Full-time, 35 hours per week - 5 days a week during probation. Option to work from home up to 2 days a week after probation.
Contract: Permanent

About the Role:

This role sits within a young, diverse team united by a strong commitment to excellent customer service.

As Deputy Renewals Manager, you will oversee and coordinate work across part of the Renewals team, providing day-to-day leadership, coaching, and technical support.

What you’ll do as a Deputy Renewals Manager:

• Lead and motivate a telephone-based renewals team to deliver high-quality customer service
• Act as Deputy to the Renewals Manager, supporting income targets and day-to-day performance
• Coach and performance-manage team members, acting as first point of escalation
• Oversee renewals, MTAs, new business, claims and queries with a focus on accuracy 
• Build strong relationships with charity clients and identify opportunities to retain and grow business

What we’re looking for as a Deputy Renewals Manager:

• Experience in commercial insurance and insurance broking
• Leadership or supervisory experience within renewals or existing business
• Strong knowledge of FCA regulation, TCF and compliance requirements
• Confident communicator with excellent customer service and complaint-handling skills
• A proactive approach with the ability to drive performance and commercial results

Benefits

We’re proud to be an award-winning Charity of the Year (Charity Times Awards 2022) with over 400 employees across multiple locations nationwide.

• 28 days’ holiday, rising to 32 days after 2 years’ service, plus extra days at Christmas
• Flexible working hours and hybrid options
• Work in a way that suits you, your role, and your department
• Double-matched pension up to 10% of gross salary

For a full list of our benefits, click .

Closing date for applications: 23:59 Sunday 15th March 2026

Interviews will be on an ongoing basis until the position is filled.

We reserve the right to close this role early. If you're interested, we encourage you to apply as soon as possible.

Strictly no agencies. 

The Scouts is an equal opportunities employer and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.

Life is a national charity committed to delivering high‑quality, compassionate and person‑centred support to people facing crisis. Guided by our values of Humanity, Solidarity, Community, Charity and the Common Good, we work across multiple sites to provide safe, effective and life‑changing services.

The Role

We are seeking an exceptional Director of Quality Improvement and Compliance to join our Senior Leadership Team at an exciting time of organisational development.

Reporting directly to the CEO, this is a senior, influential role with strategic responsibility for quality, safeguarding, compliance, estates and continuous improvement across our national portfolio of services.

You will provide visible, values‑led leadership, ensuring that everything we do is safe, effective, person‑centred, financially sustainable and fully compliant with regulatory requirements. This role has a real opportunity to shape the future of Life – and to positively impact the lives of hundreds of people we support.

Key Responsibilities

• Provide strategic leadership on quality improvement, compliance and continuous improvement across supported housing, estates and services
• Hold senior accountability for safeguarding governance, complaints and assurance frameworks
• Lead audit, inspection and review activity, ensuring consistently high standards and strong regulatory outcomes
• Embed a culture of quality, learning and improvement across multi‑site services
• Oversee property compliance, health & safety and estates management, ensuring safe and welcoming environments
• Use data, insight and digital systems to drive performance, manage risk and support innovation
• Act as the organisation’s senior lead with regulators, inspectors and professional bodies
• Work collaboratively with fellow Directors to deliver a joined‑up, high‑quality client journey
• Develop, coach and inspire senior leaders, fostering a high‑performing, values‑driven culture

About You

You will be a credible, values‑led leader with a strong background in regulated services and a passion for quality and safeguarding.

Essential experience and qualifications include:

• Senior leadership experience within supported housing, homelessness or a closely related regulated sector
• Proven success leading multi‑site services and senior operational leaders
• Strong track record in quality improvement, safeguarding, compliance and inspection readiness
• Sound financial and commercial awareness, including managing significant budgets and resources
• Lean Six Sigma qualification
• Level 5 Safeguarding qualification
• Health & Safety qualification (IOSH Managing Safely or equivalent)

You will also bring:

• Strategic thinking with the ability to translate vision into practical delivery
• A collaborative, visible and approachable leadership style
• Integrity, humility and purpose in how you lead
• A commitment to co‑production, continuous learning and innovation
• Strong communication, influencing and relationship‑building skills

Information about the role: 

For further information, please see the attached job description on our website. 

Salary: £50,285 per annum

Hours: 32 hours per week

Location: Home Based with travel across sites in the UK

Benefits:  

At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our:  

• Generous holiday allowance, starting at 25 days per year, plus 8 Bank Holidays (pro rata for part time hours) 
• Birthday Leave  (applicable after 1 years service)
• Additional annual leave for long term service    
• Company Pension Scheme  
• Signed member of the Menopause Workplace Pledge 

Safeguarding and Equality:   

Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct.   

We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds.  

All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including an enhanced Disclosure and Barring Service check (DBS) which is paid for by the Charity.